Technical Analyst Jobs

Technical Business Analyst

From $365/yr

About The Role FDM is a global business and technology consultancy seeking a Technical Business Analyst (Dynamic 365) to join an ongoing Customer Service Platform transformation programme. This is initially a contract role with strong potential for extension. The role will be hybrid and based in York. This opportunity sits within a large-scale transformation programme integrating Contact Centre (CCaaS), Workflow CRM (case management), and data into a single platform. The role will focus on accelerating design and delivery readiness, ensuring seamless end-to-end customer and colleague journeys across channels and case management. Responsibilities: * Facilitate business and design workshops across Contact Centre and Workflow workstreams * Translate business requirements into high-quality user stories, epics, and backlog items * Develop end-to-end customer and colleague journeys across voice, digital channels, and case handling * Act as a bridge between Product Owners, Business Analysts, and technical teams * Contribute to functional design, proof of concepts (POCs), and solution validation About You * Strong experience with Dynamics 365 Customer Service and/or Contact Centre transformation (CCaaS) * Proven expertise in contact centre design (IVR, routing, omnichannel) and case management / CRM workflows * Experience facilitating workshops and translating outputs into structured requirements and user stories * Ability to work across business, BA, and technical teams in complex environments * Comfortable operating in fast-paced Agile delivery environments * Minimum 5+ years’ experience in Functional Consulting / CRM / Contact Centre transformation roles About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us * Career coaching, mentoring and access to upskilling throughout your entire FDM career * Assignments with global companies and opportunities to work abroad * Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field * Annual leave and work-place pension

Technical Business Analyst (Banking)

From $202/yr

Our client is looking for a Technical BA to join them on-site at the London office, on an initial contract until the end of this year (2026). Work pattern: full time, onsite 5 days per week Location: London (City) Rate: £400-500 per day, inside IR35 The BA will provide subject matter expertise and knowledge on Operations processes and systems and work across complex projects for Operations stakeholders. Business analysts are typically involved in all phases of the project life cycle, working closely with both the business users and the technology staff facilitating a clear understanding of the solution being delivered. Responsibilities: Performing requirements gathering and compiling formal Business Requirements, Functional Specification and Technical Design overview documents. Seeking and gaining approvals for any such documentation * Covering all aspects of Business Analyst engagement throughout the Project Development Lifecycle including but not limited to: * Formulating and presenting proposed solutions to the business users * Formulating testing approaches and compiling test plans and test cases * Performing system integration testing and supporting business users with user acceptance testing * Compiling and presenting test results * Completing project/workstream status reports * Ensuring project documents are complete, current, and appropriately stored * Escalating issues/risks to project/line management * Providing subject matter expertise to support TEC initiatives, as required e.g. presenting solutions to other parts of the organisation * Promote a dynamic, delivery driven culture that works alongside business units to provide responsive resolutions and value driven solutions. * Comply with relevant security and operations procedures * Promote the MUFG values-led culture which is inclusive and diverse. * Build relationships across the bank, establishing a strong peer network and helping to strengthen collaboration Skills and Experience: * Business analysis experience working for a top tier bank or consultancy * An understanding of the project life cycle and experience of compiling proposal, scope, requirements, technical design and testing documents * Exposure to different project delivery lifecycles, Waterfall and Agile * Experience with the following applications preferable: Gloss, Swift Gateway, Murex, Bloomberg, Apex \& Middleware * Product knowledge incorporating some of the following: Bonds, Derivatives, Securities Financing, FX and Loans and Deposits * A good understanding of Corporate Actions * A good understanding of the scope and purpose of the core banking functions * Experience solving data modelling problems and performing data mapping * Comfortable with learning new system functions quickly to help with workflow designs * Knowledge of SQL (able to query and examine data, rather than build solutions) * Ability and experience of working under pressure * Ability to liaise with business and IT stakeholders at all levels of the organization * Excellent communication skills - both written and oral About Korn Ferry *Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com*

Technical Business Analyst - API Integration

From $60/yr

Must possess expert-level traditional business analyst skills but are also expected to have proficiency in technical disciplines within data management and/or application development. Responsible for leading businesses in implementing technology solutions in a cost-effective manner by determining the requirements of a project or program, leading or participating in the solutioning and design of requirements implementation and communicating results to/obtaining signoff from stakeholders. Technical Business Analysts may be assigned by project or technology platform and are expected to participate in every stage of the software development and/or implementation lifecycle, from analysis and design through testing, release, and maintenance while adhering to current Software Development Life Cycle (SDLC) processes. Technical Business Analysts are expected to work closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties, including vendors. Responsible for complex business projects providing strong advice and counsel to their customers on solution options, timelines, designs, and implementation. Qualifications * Bachelor’s degree in computer science, Information Technology, Business Administration, or equivalent work experience * 5+ years of experience in Information Technology and business/industry * 5+ years’ experience working on moderate-to-complex projects or systems * API Analysis \& Testing – Must be able to review and interpret API documentation from external partners, validate API functionality through hands-on testing using tools like Postman or Swagger and identify gaps, inconsistencies, and potential integration issues * Troubleshooting \& Issue Resolution – Must be able to investigate and resolve API-related issues during testing and implementation, and work closely with developers and vendors to identify root causes * Strong understanding of RESTful APIs, JSON, and XML * Familiarity with integration patterns and data mapping * Strong background translating business requirements into technical specifications, collaborating with both business and IT stakeholders, creating technical documentation * Agile/Lean methodologies, Waterfall experience preferred * Knowledge of testing stages through the SDLC and ability to write and execute test plans and cases * Experience with conversion of business and functional requirements to use cases, epics, and stories with acceptance criteria * Extensive background with requirements gathering and analysis * Strong verbal and written communication skills to explain technical concepts to both business and technical teams * Engagement of developers and business partners to achieve target outcomes * System integration design based on requirements * Quantification of estimates and resource requirement * Salesforce knowledge is a plus About Our Company H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. With thousands of dedicated professionals across an extensive network of over 60 offices around the world, we lead by offering innovative solutions that are at the forefront of the industry. We are privately owned and thus free from the influence of Wall Street. This allows us the ability to adapt to constantly fluctuating market conditions. From brokerage, underwriting, and real estate to claims, loss control and risk management services, our depth of services is unrivaled. Equal Opportunity Employer The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Technical Product Analyst

Technical Product Analyst Working for a leading consultancy, supporting some of the most innovative organisations across the UK and globally. They are now entering an exciting phase of transformation-modernising operations through digital innovation, data, and AI-driven solutions. The Opportunity You're a Technical Product Analyst who'll sit at the intersection of data, technology, and business operations , helping shape and deliver solutions that genuinely drive value. Working closely with stakeholders, SMEs, and engineering teams, you'll take ideas from concept through to delivery-ensuring solutions are well-defined, user-friendly, and aligned to business objectives. What You'll Be Doing * Collaborate with business stakeholders to uncover challenges, understand processes, and define desired outcomes * Translate business needs into clear, structured requirements for engineering teams * Identify high-value opportunities for improvement, challenging unnecessary scope where needed * Work closely with engineers to support solution delivery, including building user interfaces using enterprise tools (e.g. Palantir Foundry, Power Automate or similar) * Engage SMEs to capture, analyse, and document detailed requirements * Support projects end-to-end: design, build, testing, deployment, and post-go-live optimisation * Lead hyper-care support to ensure smooth adoption and system stability * Enable a seamless transition into Business-as-Usual operations through documentation and knowledge transfer * Continuously gather feedback and drive ongoing improvements Your skills will include * Strong ability to analyse business processes and identify value-driven solutions * Excellent communication skills, with the ability to ask the right questions and influence stakeholders * Experience translating business requirements into technical deliverables * Exposure to low-code / no-code or UI tools (e.g. Power Platform, Foundry, or similar) * A detail-oriented mindset with a strong focus on clarity and quality * Natural curiosity and a proactive approach to problem-solving * An eye for good solution and interface design Why Join? * Be part of a major digital transformation journey * Work on innovative, data-driven and AI-enabled projects * Collaborate with talented teams across business and technology * Opportunity to shape how technology drives real operational value For full details please contact Tim Philpotts at Morson

Senior Technical Analyst

At Aevi, we're not just a team; we're a vibrant, global community, committed to shaking up the payments industry. Our culture is all about innovation, creativity, and a passion for pushing boundaries. We're thrilled to welcome new Aevi'ators who vibe with our values and mission and are ready to join us on our journey of transformation and growth. We are looking for a Senior Technical Analyst to act as a key technical authority across Aevi's platforms. This is a hands-on senior individual contributor role where you will lead complex investigations, resolve business-critical production incidents, and shape technical solutions across distributed payment systems. You will operate as an L3/L4 escalation point, working across Engineering, Architecture, Product, Delivery and external partners. Beyond solving problems, you will mentor analysts, strengthen engineering processes, and actively contribute to platform stability and technical excellence. If you thrive in high-complexity fintech environments and enjoy deep system analysis combined with customer interaction, this role is for you. What you'll be doing: - Own complex incidents end-to-end - Lead root cause analysis across distributed systems - Investigate cross-platform issues spanning APIs, logs, databases and integrations - Define remediation strategies and technical recommendations - Support and mentor junior and medior analysts - Drive advanced technical analysis - Work across payment platforms including processing, data flows, host connectors, settlement and reconciliation - Perform impact assessments and risk analysis - Identify architectural weaknesses and improvement opportunities - Engage with customers and partners - Represent Engineering in customer workshops and escalations - Challenge assumptions and ensure scalable, viable integration designs - Provide clear technical updates and risk assessments to stakeholders - Own Change Requests and Product Requests - Perform impact analysis and solution design - Facilitate technical workshops - Support development, QA, FAT/UAT and pilot phases - Elevate documentation standards - Maintain architectural overviews, data flow diagrams and runbooks - Define documentation quality standards across the Analyst team What makes this role Senior: - You work autonomously and define priorities within your domain - You act as a technical escalation point - You propose solutions and remediation strategies - You influence architectural and platform decisions - You mentor others and raise the bar for analytical quality Life at Aevi: Being part of Aevi? It's diving into a space where flexibility, honesty, development, and support are the essentials of our work environment, and we live for a "work smarter, not harder" mindset. At Aevi, we celebrate diversity and inclusivity, firmly believing that our strength lies in our individuality. Our commitment to a better working culture is reflected in our respect and appreciation for each team member, cheering on everyone to just be themselves at work and outside. Who are Aevi: Our mission is to build a more open world, where anyone, anywhere, can take or make any kind of payment. Our cloud-based platform lets payments and transaction data flow across all channels and consumer touchpoints. By connecting digital and in-person interfaces, we are committed to creating the best possible customer experience at the point-of-interaction. Today, we operate across Europe, Australia, and the US with offices in London, Prague, and Paderborn.

Senior Technical Analyst

At Aevi, we're not just a team; we're a vibrant, global community, committed to shaking up the payments industry. Our culture is all about innovation, creativity, and a passion for pushing boundaries. We're thrilled to welcome new Aevi'ators who vibe with our values and mission and are ready to join us on our journey of transformation and growth. We are looking for a Senior Technical Analyst to act as a key technical authority across Aevi's platforms. This is a hands-on senior individual contributor role where you will lead complex investigations, resolve business-critical production incidents, and shape technical solutions across distributed payment systems. You will operate as an L3/L4 escalation point, working across Engineering, Architecture, Product, Delivery and external partners. Beyond solving problems, you will mentor analysts, strengthen engineering processes, and actively contribute to platform stability and technical excellence. If you thrive in high-complexity fintech environments and enjoy deep system analysis combined with customer interaction, this role is for you. What you'll be doing: - Own complex incidents end-to-end - Lead root cause analysis across distributed systems - Investigate cross-platform issues spanning APIs, logs, databases and integrations - Define remediation strategies and technical recommendations - Support and mentor junior and medior analysts - Drive advanced technical analysis - Work across payment platforms including processing, data flows, host connectors, settlement and reconciliation - Perform impact assessments and risk analysis - Identify architectural weaknesses and improvement opportunities - Engage with customers and partners - Represent Engineering in customer workshops and escalations - Challenge assumptions and ensure scalable, viable integration designs - Provide clear technical updates and risk assessments to stakeholders - Own Change Requests and Product Requests - Perform impact analysis and solution design - Facilitate technical workshops - Support development, QA, FAT/UAT and pilot phases - Elevate documentation standards - Maintain architectural overviews, data flow diagrams and runbooks - Define documentation quality standards across the Analyst team What makes this role Senior: - You work autonomously and define priorities within your domain - You act as a technical escalation point - You propose solutions and remediation strategies - You influence architectural and platform decisions - You mentor others and raise the bar for analytical quality Life at Aevi: Being part of Aevi? It's diving into a space where flexibility, honesty, development, and support are the essentials of our work environment, and we live for a "work smarter, not harder" mindset. At Aevi, we celebrate diversity and inclusivity, firmly believing that our strength lies in our individuality. Our commitment to a better working culture is reflected in our respect and appreciation for each team member, cheering on everyone to just be themselves at work and outside. Who are Aevi: Our mission is to build a more open world, where anyone, anywhere, can take or make any kind of payment. Our cloud-based platform lets payments and transaction data flow across all channels and consumer touchpoints. By connecting digital and in-person interfaces, we are committed to creating the best possible customer experience at the point-of-interaction. Today, we operate across Europe, Australia, and the US with offices in London, Prague, and Paderborn.

Technical Business Analyst - Revenue Operations

At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Marketplace boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. Job Description We are seeking a Technical Business Analyst to shape and optimize the processes for ingesting, validating, and tracking partner revenue data. You will play a vital role in ensuring the robustness and alignment of data pipelines and partner integrations. This hands-on, product-facing role combines data fluency with stakeholder management. You will work with internal teams to define requirements and validate new integrations, driving the evolution of our revenue data products. Direct engagement with external partners to ensure smooth onboarding, data quality, and reliability is also expected. This position is ideal for candidates with strong analytical skills, a technical mindset, and an interest in transitioning towards product ownership. Responsibilities: Partner \& Data Integration * Lead the onboarding, validation, and documentation of new partner data sources and integrations. * Collaborate with Data Engineering to define and test ingestion logic using APIs, file feeds, and offline uploads. * Maintain consistency and completeness in revenue tracking, identifying and resolving data discrepancies. Business Analysis \& Documentation * Translate business and partner requirements into clear, actionable technical specifications. * Develop QA plans for QA teams and assist with validation as needed. * Maintain up-to-date documentation for partner data flows, schemas, and dependencies. Cross-Team Collaboration * Collaborate closely with Sales, Data Engineering, and Program Management to align priorities and ensure smooth delivery. * Drive conversations with the sales team to establish strong data partnerships. * Work with external partners to clarify data requirements, troubleshoot integration issues, and communicate changes effectively. * Act as a key liaison between commercial and technical teams, ensuring mutual understanding of the project goals and builds. Continuous Improvement \& Impact * Evolve data ingestion frameworks to support faster and more accurate onboarding of new partners. * Contribute to enhancing data visibility, QA coverage, and partner trust. * Develop a working knowledge of attribution and monetization models to link data pipelines with business outcomes effectively. Requirements: * Strong technical understanding of data pipelines and revenue tracking systems. * Experience in the Affiliate Marketing space from either publisher, platform, or agency side. * Proficiency in SQL for validation or QA, and comfort in working within BigQuery (or similar environments). * Familiarity with API-based integrations, file feeds, or offline conversion uploads. * Excellent stakeholder communication skills - simplifying technical topics for commercial teams and vice versa. * Experience in affiliate, lead generation, or performance marketing businesses. * Strong organizational skills, attention to detail, and ability to manage multiple priorities. * Collaborative, curious, and proactive mindset. * Familiarity with GA4 or other marketing analytics platforms. Nice to Have * Experience with Tableau or similar BI tools. * Familiarity with marketing data from DSPs (Google, Meta, etc.). * Understanding of lifetime value modelling. Additional Information Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Technical Support Analyst, ICT

$95,000 - $115,000/yr

Opportunity Brunswick Group is seeking an experienced, customer-focused, and solutions-oriented Technical Support Analyst to join our New York office. As part of our global ICT team, you will provide both onsite and remote technical support to ensure reliable, efficient, and secure technology operations across the firm. This is a hands-on role that combines technical expertise with strong communication and service delivery skills, supporting colleagues in New York, across five

Technical Analyst I

From $1/yr

Position Summary The Technical Analyst I, under Management supervision and guidance is responsible for following prescribed methods for the integration, implementation, and management of departmental specific clinical and business software applications, the specific hardware devices utilized for these applications by those departments, and their accompanying infrastructure components. This position works within Information Technology (IT) to support all devices that integrate within the clinical environment with assistance from Technical Analyst II and Technical Analyst III or manager. This support includes troubleshooting user problems, report writing, training/retraining end users, and testing upgrades as well as reviewing, analyzing, developing, installing and modifying software and hardware. This position is responsible for detecting, diagnosing and reporting on related problems. Qualifications Specialty Education License/Certification Experience Clinical Ancillary Systems 01-6610 High School diploma required. Associate degree or Technical Diploma in related field. Valid New Jersey Driver's License. * 1-2 years of experience with implementation of medical device and their clinical application. * In lieu of degree, 3 years of Information Technology in an application/user support role may be considered. * Ability to work on several tasks simultaneously. * Excellent communication (written and verbal), interpersonal and organizational skills. * Extensive experience with Microsoft office tools, including Word, Excel and PowerPoint. AIT Customer Service 01-6603 Pharmacy Informatics Team 01-6621 Bachelor's degree in IT or related required (1 years of related experience can be considered in lieu of Bachelor's degree) Licensed pharmacy technician with NJ Board of Pharmacy Valid New Jersey Driver's License. Minimum 1 year of experience in the field or in a related area required. Demonstrates knowledge of commonly used concepts, practices and procedures within a particular field. PERFORMANCE EXPECTATIONS * Develops and maintains knowledge of system applications, devices and/or services. * Provides timely and efficient assistance/response/support to end-users including device integration system related issues under the direct supervision of a higher level CIE or management designate. * Working technical knowledge of current networks and printing capabilities. * Assists IT resources as necessary configuring, installing, upgrading, and maintaining hardware and software. * Troubleshoots and identifies issues and problems, working with vendors as the primary application and technical representative, as needed. * Assists in monitoring system security and access, ensuring system integrity. * Develops and performs tests and audits related to the integration of hardware and software. * Consistently and accurately documents within the ITSM databases/tools. * Performs other duties as assigned. * Works under general direction of Technical Analyst Level II and III or manager/director. * Uses discretion in identifying and resolving problems and assignments. * Receives specific instructions and has work reviewed at frequent milestones. * Interacts with department/project team members/leaders to fulfill goals. * Makes recommendations which may impact the work assigned to individuals or phases of projects. * Performs a broad range of duties, sometimes complex and non-routine, in a variety of environments. * Applies methodical approach to problem definition and resolution. * Understands and uses appropriate methods, tools and applications. * Demonstrates an analytical and systematic approach to problem solving. * Demonstrates effective communication skills. * Contributes fully to the work of teams. * Absorbs and applies technical information. * Works to required standards. * Appreciates the wider field of information systems, and how own role relates to other roles and to the business of the employer or client. * Actively understands relevant legal, legislative, and policy issues as it relates to area of responsibility. * Assures the Information Technology (IT) needs support the goals and objectives of the customer as well as the business needs of AtlantiCare. * Participates in system design, validation and/or remediation sessions. * Assists in the development of training materials, policies and procedures working in collaboration with Technical Analyst Level II and III. * Ensures a smooth and thorough turnover process to technical and operational support. * Utilize the ITIL framework in the areas of incident, change and problem management services within AtlantiCare. WORKING CONDITOINS Potential for exposure to the hazards and risk of the hospital environment on an occasional basis, including exposure to infectious disease, hazardous substances, and potential injury. Works with such equipment as computer terminal, fax machine, copier, and telephone. This position requires repetitive motion, fingering, hearing, pushing, reaching, reading, calculating, seeing, speaking, standing, and walking a majority of the time. Occasional driving also required. REPORTING RELATIONSHIP This position reports to the Director of Clinical Ancillary Systems or Pharmacy Informatics Manager. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental \& Vision Insurance Retirement Plans with employer contributions Short-Term \& Long-Term Disability Coverage Life \& Accidental Death \& Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits , including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Technical Strategy Analyst

$98,000 - $112,000/yr

About the team: Capco’s Technology Strategy practice helps clients define and execute transformational technology plans aligned with their business goals. We guide critical decisions on operating models, platforms, tooling, talent, and more—delivering long-term value and innovation across our clients’ technology ecosystems.Th

Technical Analyst - Salesforce

$110,000 - $120,000/yr

Technical Analyst - Salesforce Posting Start Date: 3/17/26 Job Location (Short): Chicago, Illinois, USA, 60631 | Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 35391 Onsite or Remote: Onsite Position Join Komatsu and Be Part of Something Big! Job Overview The Salesforce CRM Technical Analyst is a hands-on role responsible for building, configuring, and supporting enterprise Salesforce solutions across Service Cloud, Omni-Channel, Field Service Lightning, and Experience Cloud. The Salesforce platform supports a growing user base of approximately 4,000 users and continues to expand with new capabilities, including Field Service and Marketing Cloud. In this role, you will apply solid technical judgment and problem-solving skills to deliver secure and performant solutions through configuration, automation, targeted custom development, and support of existing integrations. You will focus on translating defined requirements into reliable technical solutions, supporting service and field operations, and improving technician productivity and customer experience. Exposure to Manufacturing Cloud is a plus. This is a builder role with a primary emphasis on hands-on delivery, enhancement work, and production support within an established Salesforce architecture. This role will be expected to be conversant in the following areas: * Service Cloud * Field Service lighting(FSL) * Omni-Channel * Salesforce AI / Agentforce (exposure) * Integrations/APIs Key Job Responsibilities * Configure and enhance Salesforce Service Cloud, including case management, Service Console, entitlements, and SLA tracking * Configure and support Omni-Channel routing, queues, presence, and capacity models to improve agent efficiency * Configure and support Field Service Lightning features, including Work Orders, Service Appointments, Dispatcher Console, Service Territories, Skills, and Scheduling Policies * Support and improve Field Service mobile workflows to increase technician productivity and first-visit resolution * Build, maintain, and enhance automation using Flows, approval processes, and validation rules * Support and enhance Salesforce AI / Einstein features where applicable, following established patterns and guidance * Analyze, troubleshoot, and resolve Salesforce issues across configuration, automation, security, and integrations * Participate in system reviews and identify opportunities to improve usability, reliability, and operational efficiency * Develop, enhance, and support Lightning Web Components (LWC) and Apex code (classes, triggers, batch jobs), primarily for enhancements, bug fixes, and extensions of existing functionality * Support and enhance existing integrations using REST/SOAP APIs, middleware, and third-party applications in collaboration with senior team members * Participate in deployments and releases using SFDX, Git, and established CI/CD pipelines such as Copado or Gearset * Maintain technical documentation, including data models, solution notes, integration details, and UPN process flows Qualifications/Requirements * Approximately 4–5+ years of hands-on Salesforce platform experience in a technical delivery or analyst role * Strong hands-on experience with Service Cloud, including case management, queues, entitlements, Omni-Channel, and SLA configuration * Practical experience supporting Field Service Lightning (FSL) implementations, including Work Orders, Service Appointments, scheduling concepts, and mobile workflows * Hands-on Apex development experience, including triggers, batch Apex, and queueable jobs, with a working understanding of governor limits and best practices * Experience supporting and enhancing Salesforce integrations, including REST/SOAP APIs, named credentials, platform events, and common middleware patterns * Exposure to Experience Cloud, including portal configuration, security/sharing concepts, and basic customization * Solid understanding of the Salesforce security model, including profiles, permission sets, OWD, sharing rules, and field-level security * Familiarity with CI/CD practices, including SFDX, Git-based source control, sandboxes, and participation in established deployment processes * Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent practical experience Preferred (Nice to Have) * Exposure to Sales Cloud configuration, such as opportunity management, forecasting, or pipeline automation (CPQ knowledge is a plus but not required) * Exposure to Marketing Cloud, including Journey Builder, Email Studio, or Marketing Cloud Connect integration concepts * Familiarity with Salesforce Einstein / AI features, such as Next Best Action, Einstein Bots, or similar capabilities * Salesforce certifications such as Salesforce Administrator, Service Cloud Consultant, Field Service Lightning Consultant, or Platform Developer I (advanced certifications are a plus) Additional Information Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $110,000-120,000. The actual offer will consider a wide range of factors, including experience and location. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. * Health benefits: Medical, dental, vision, HSA, wellness programs, etc. * 401k and/or employee savings programs * Employee time off (vacation and designated holidays) * Employee and family assistance programs * Disability benefits * Life insurance Employee learning and development programs * Diversity \& Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com . EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Senior Analyst, Technical Security

From $53,523/yr

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Sr. Technical Security Analyst is responsible for ensuring the organization's physical security technical infrastructure and systems are secure from potential risks and vulnerabilities. This role involves conducting physical security technical assessments, deploying security technologies, troubleshooting technical issues, and providing guidance to staff and end-users on security-related matters. The Sr. Analyst will also collaborate with cross-functional teams, assist in the development of security policies, and ensure compliance with regulations and industry best practices. Job Description Core Responsibilities * Utilizes technical expertise and industry best practices to implement physical security technology solutions that address the organization's unique security requirements. * Configures and maintains physical security software, applications, and other physical security tools, to protect the organization's assets. * Provides input on the architecture and engineering of new and existing physical security applications, including evaluating technical designs. * Develops detailed plans for implementing selected physical security solutions, including hardware, software, configuration parameters, and test plans. * Troubleshoots physical security applications and server issues, ensuring timely resolution. * Supports the integration of infrastructure with physical security solutions, ensuring requirements are met. * Resolves security incidents promptly, troubleshoots technical issues, and determines root causes. * Provides technical guidance and support to other staff and end-users on physical security-related matters. * Supports physical security device inventory, lifecycle management, and configuration standards. * Assists in facilitating the Physical Security Break/Fix Program, tracking issues and status, prioritizing urgent issues, and documenting related processes. * Supports management with physical security system administration projects and initiatives from inception to completion. * Collaborates with Legal, Compliance teams and Cyber/IT, as needed, and coordinates the physical security technology component of internal and external audits to ensure physical security programs adhere to relevant laws, regulations, standards, and policies. * Evaluates new physical security threats, technology trends, and develop effective physical security technical controls. * Stays updated on industry and regulatory trends to maintain current knowledge. * Compiles reports, dashboards, or operational metrics to measure the effectiveness of the technical security program. * Communicates complex security concepts to non-technical stakeholders and provides clear and concise reports. * Other duties as assigned. Preferred Qualifications * Experience administering enterprise physical security platforms such as Genetec Security Center, Honeywell Pro-Watch, AMAG Symmetry, LenelS2 OnGuard, WinPak, or similar systems * Experience administering enterprise video management systems (VMS) such as Genetec, Milestone, Avigilon, or similar * Experience managing physical security hardware platforms including Mercury controllers, AMAG, Axis, Hanwha, Bosch, HID, DMP, or similar * Experience administering large-scale deployments of access control, video surveillance, and intrusion detection systems * Familiarity with REST APIs, SDKs, or integration frameworks * Experience with Python, C++, or similar programming languages * Knowledge of access control credential technologies, including Wiegand and OSDP, credential bit formats, mobile credentials, and encrypted card technologies such as SEOS (Elite) and DESFire * Experience with Microsoft SQL queries and database structures. * Experience with video analytics platforms such as KiwiVision, BriefCam, Avigilon Appearance Search, or similar * Thorough knowledge of networking concepts including IPv4 / IPv6, subnetting, DHCP, DNS and network segmentation * Practical experience working in and supporting enterprise Windows Server environments * Experience troubleshooting system outages, device failures, and software/application issues * Experience supporting enterprise-scale deployments of physical security infrastructure * Strong documentation skills including system architecture diagrams, troubleshooting guides, and operational procedures * Familiarity with camera analytics tuning and event detection configuration * Experience integrating physical security systems with Azure AD / Entra Education * Bachelor’s Degree preferred in an area of study relevant to this position (i.e., Computer Science, Information Technology, Cybersecurity, Information Systems Management, Business Administration, Risk Management, etc.) Related Work Experience * Generally, requires four plus years of related experience. Working Conditions * Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. * Must be willing to travel up to 10%. Employees At All Levels Are Expected To * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment. Skills Technical Security; Information Security; Security Risk Assessment Salary National Pay Range: $53,523.07 USD-$125,444.69 USD Illinois Pay Range: $56,868.26 USD - $110,391.33 USD Colorado Pay Range: $60,213.45 USD - $115,409.11 USD Hawaii Pay Range: $70,249.03 USD - $105,373.54 USD Washington DC Pay Range: $76,939.41 USD - $115,409.11 USD Maryland Pay Range: $63,558.64 USD - $115,409.11 USD Minnesota Pay Range: $60,213.45 USD - $105,373.54 USD New York Pay Range: $63,558.64 USD - $125,444.69 USD Washington Pay Range: $60,213.45 USD - $120,426.90 USD New Jersey Pay Range: $66,903.83 USD - $120,426.90 USD Vermont Pay Range: $63,558.64 USD - $100,355.75 USD Massachusetts Pay Range: $66,903.83 USD - $120,426.90 USD California Pay Range: $60,213.45 USD - $111,506.39 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Technical Operations Analyst

From $857/yr

Sentar is proud to be an employee-owned company, fostering a culture of empowerment, collaboration, and innovation. Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the team where you can build, innovate, and secure your career. Sentar is seeking a Technical Operations Analyst! Role Description: As a Technical Operations Analyst, you are the critical bridge between initial support and our senior engineering teams. Your primary responsibility is to act as the "scoping analyst" for complex technical issues and service requests. You will use your broad technical knowledge of our service offerings to determine if a request falls within the scope of our standard support contract, requires escalation for professional services, or is a request for a new capability. You are the guardian of our engineering team's time. In addition to advanced troubleshooting, you are responsible for customer onboarding reviews and the development and refinement of the Standard Operating Procedures (SOPs) that empower our entire support structure. * Advanced Triage \& Scope Analysis: Analyze escalated issues to determine the appropriate resolution path: in-scope support, professional services engagement, or new feature request. * Customer Onboarding Review: Perform the first review of customer onboarding documents, identifying which requirements are met by our standard solution set and which require engagement with engineering for scoping. * Advanced Troubleshooting: Resolve complex technical issues that are beyond the scope of Tier 1 but within the defined support contract. * SOP/DTP Development: Author, review, and maintain the SOPs and Detailed Technical Procedures (DTPs) used by the entire support desk to ensure consistency and accuracy. * Liaison to Engineering: Act as the primary point of contact between the Service Desk and senior engineering teams, ensuring issues are well-documented and scoped before escalation. * Expectation Management: Clearly communicate with customers when their requests fall outside the scope of provided services, guiding them toward the correct process for funded professional services. Qualifications: Clearance Level: Secret with eligibility for upgrade to Top Secret (TS) Education: N/A Certifications: Must possess DoD 8570 IAT Level II and must possess DoD 8140 CSSP Auditor certification or being willing to get one within 120 days Experience: * Proven experience in a technical support role (e.g., Tier 2, Jr. System Administrator). * Broad technical understanding across multiple IT domains (e.g., Windows/Linux administration, networking fundamentals, endpoint security, SIEM). * Ability to read and interpret technical requirements and compare them against a defined list of service capabilities. * Excellent analytical and problem-solving skills, with the ability to distinguish between a technical problem and a request for new design/consultation. * Experience writing technical documentation (SOPs, process guides, detailed ticket analysis * Exceptional communication skills, with the ability to clearly and politely articulate scope limitations to customers. Highly desired skills: * Experience with customer onboarding processes. * Familiarity with interpreting Statements of Work (SOW) or service contracts. * Basic scripting skills (e.g., PowerShell, Python) for diagnostics and automation. Additional information: * This position requires a US Citizen. * Position may require up to 25% travel as needed * OCONUS travel may be required Benefits at Sentar: Our unique ownership model attracts top talent, giving employees the freedom to take initiative and drive meaningful improvements. In addition to cultivating a thriving and inclusive work environment, Sentar offers an extensive benefits package designed to support the well-being of employees and their families. Employee ownership is the foundation of our culture, promoting participation, teamwork, and accountability while ensuring long-term financial security and a commitment to excellence. * Voluntary Medical, Dental, Vision, with Health Savings or Flexible Spending Plan options * Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options * Group Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employees * Generous 401(k) match * Competitive PTO plan that graduates quickly with years of service * Other leave programs; holiday schedule along with bereavement, maternity, jury and military duty * Mental health awareness programs * Tuition reimbursement * Professional development reimbursement * Recognition and Awards programs If you are not ready to apply for this position, submit your resume here to join our talent community. We'll keep you updated occasionally on new job opportunities. Sentar is an Affirmative Action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities Our culture is one of inclusivity and support. Sentar is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities. Follow these links to learn more about your rights: EEO Is the Law Poster; EEO Is Law Supplement; and Pay Transparency. We want you to build your career at Sentar, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at recruiting@sentar.com. Please indicate the specifics of the assistance needed. Thank you for considering Sentar in your employment search. Build, Innovate, Secure Your Career at Sentar.

Technical Support Analyst

From $365/yr

Who are we? The Technology Team plays a fundamental part in the business, providing various services to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. You will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: * A friendly, helpful, and patient personality. * Outstanding communication skills. * Willingness to learn new things every day, research and apply different methods. * Determination and persistence. * Unwavering interest in recent technology advancements. * User experience-first mindset. * Great organisational skills and who is proactive. * Experience with: Microsoft 365; Windows and Mac endpoint devices; Android and iPhone mobile devices * Competency in Microsoft applications: Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook * Fundamental understanding of networking and information security principles. What will you be doing? * Being first point of contact for all tech support queries via e-mail, phone or messages. * Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. * Help with reported issues and queries. * Diagnose and resolve technical hardware and software issues. * Identify and escalate incidents where required. * Creating and updating documentation and content on internal knowledgebase and our Intranet. * Participate in planning and implementing continuous improvements to our systems and workflows. * Build and manage excellent working relationships with other departments and all staff members. * Manage purchasing of new hardware, software, licenses, and maintain records on their allocation. * Setting up and maintain AV and conferencing equipment. * Travel within Zone 1 in London to various company locations How will we help you succeed? * Online continuous learning subscription to support your growth and career. * Mentorship within the team to help with obstacles and learn from them together. * An environment where teamplay and individuality are equally cherished. * Opportunities to be directly involved in technical decisions and workflows. * Exposure to all levels of project implementation. Job Types: Full-time, Permanent Benefits: * Company pension * Life insurance * Private medical insurance * Sick pay Work Location: In person

Analyst-Technical Writing

$78,406 - $109,479/yr

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. What's in it for you: This Technical Writer has responsibilities that include the following: Develop and maintain technical content regarding company products and processes including Installation, Operators, Maintenance, Diagnostic and Parts manuals in addition to development and maintaining of Program Policy and Procedure manuals. This role is critical to further strengthening the Thermo King Dealer network by providing clear, accurate and consistent technical information and instructions to multiple audiences to include: service personnel within the dealerships, external customers, OEM’s and internal teams such as Engineering, Marketing, Service and Technical Training. This position is a on-site role (4 days a week on-site) located in Bloomington, MN. What you will do: * Work cross functionally with and establish good working relationships with Technical Operations teams, Engineering, Publications, Education Center and other departments. * Research, collect and analyze data specific to product(s)/project(s) for use in creating technical literature for installation, operation, maintenance and troubleshooting processes as well as development of policy and procedure information. * Organize and check information for accuracy using technology and resources available (Wind Chill, computer aided drafting (CAD) drawings, PDF drawing files, wiring and schematic drawings and bill of materials (BOM). * Ability to author/manage content with an XML editor (PTC Arbortext preferred) * Create and/or edit illustrations for use in explaining service or process procedures using software technology (Adobe Illustrator, Adobe InDesign, Adobe Acrobat, Corel Draw, Pro-E, etc..) What you will bring: * At least 5 years’ experience with technical authoring/writing, technical illustration and desktop publishing. * At least 1 year experience working with XML authoring software * Ability to communicate with and understand highly technical subject matter experts to aid in document development for dealers, customers and internal teams. * Must be flexible and adaptable to changing demands and priorities. * Must be self-sufficient and a self-starter who requires minimal direction with the ability to learn and comprehend new and complex systems and software packages. Additional Skills Preferred * Knowledge/familiarity of Thermo King Products and Dealer network operations. * Knowledge of PTC’s Arbortext Editor and publishing as well as an understanding of the DITA standard for creation and managing of information. * Ability to communicate effectively within all levels of an organization from Individual Contributors to Executive Leadership. * Experience with Illustration programs (Adobe Illustrator, Photoshop and InDesign and CorelDraw) Annual Base Salary Range or Hourly Base Pay Range: $78,406.66 - $109,479.99Compensation Type: SalaryIncentive Eligible: NoSales Commission Eligible: NoDisclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Safety Sensitive Role: No The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Technical Data Analyst

You’re a successful Technical Data Analyst ready to join a specialist data and analytics team within a leading UK awarding organisation. In this role, you will work with large scale data applying statistical analysis and data modelling to generate insights that inform key decisions, while also helping to improve processes and ensure consistency across all areas you are working on. This is an excellent opportunity for someone who enjoys working with complex data and wants to make a meaningful impact. You will be responsible for analysing and interpreting complex datasets and supporting statistical modelling for awarding decisions. You will produce clear reports, visualisations and insights that can be understood by both technical and non-technical stakeholders. Alongside this, you will contribute to the development and maintenance of automated data processes, helping to improve efficiency and reliability. You will work closely with internal teams to support policy implementation and continuous improvement, and you will also play a role in monitoring assessment quality and evaluating outcomes over time. Your experience sits within analysing data and producing reports. You will have strong skills in Python or R, and are proficient in Excel, and be confident in communicating complex insights clearly. It would be beneficial to have experience and familiarity with statistical or psychometric methods. Experience with tools such as SPSS, R, or Rasch or IRT software would also be advantageous. You will be analytical, detail-oriented and able to meet tight deadlines without compromising on accuracy. You will communicate effectively, work well both independently and collaboratively, and be comfortable adapting to changing requirements. You will be proactive, curious and open to learning new tools and techniques. This role offers the opportunity to work with high-impact data that directly influences educational outcomes. You will be part of a collaborative team, gain exposure to advanced analytical methods, and benefit from ongoing development and career progression opportunities. If you are passionate about data and want to contribute to improving at scale, reach our for more details.

Technical Service Desk Analyst

From $567/yr

Technical Service Desk Analyst ================================== Job Req ID: 56718 Posting Date: 18 Mar 2026 Function: Service Unit: UK Business Location: 3 Capital Quarter, Cardiff, United Kingdom Salary: 33,330 Join BT as a Technical Service Desk Analyst Location: Cardiff - Capital Quarter Why BT? We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future. Why this role matters This is a hands-on technical role operating in a fast paced, service critical environment, requiring strong troubleshooting skills, clear communication, and a disciplined approach to process and governance. What you’ll be doing * Monitor and support PSBA network services using monitoring and alerting tools. * Diagnose and troubleshoot network incidents across customer sites, access network, core infrastructure, and third-party domains. * Manage incidents through their full lifecycle, including prioritisation, escalation, restoration, and closure. * Support and coordinate Major Incidents, ensuring timely restoration and clear customer communications. * Work closely with internal technical teams and third party suppliers to drive resolution. * Provide clear, accurate, and timely incident updates to customers and stakeholders in plain English. * Ensure all incidents, actions, and updates are logged accurately and in line with process. * Contribute to root cause analysis, post incident reviews, and service improvement activity. * Adhere to ITIL practices, operational policies, and security requirements. * Maintain and contribute to technical documentation, LWIs, and knowledge articles. What skills you’ll need * Strong understanding of networking fundamentals (WAN / LAN, routers, switches, resilient connectivity). * Experience supporting networked services in a live operational or service desk environment. * Proven ability to diagnose and resolve technical incidents under time pressure. * Experience using monitoring or alerting tools to identify and assess service impact. * Strong incident management skills, including escalation and stakeholder coordination. * Excellent written and verbal communication skills, with the ability to explain technical issues clearly to non-technical audiences. * Ability to work to SLA / OLA commitments in a customer facing environment. * Strong attention to detail and a methodical approach to problem solving. * CCNA (or working towards) or equivalent networking qualification. * Experience supporting public sector or large enterprise networks. * Exposure to cloud connectivity services or modern network architectures. * Good Excel or reporting skills for operational analysis. * Awareness of ITIL practices, particularly Incident, Change, and Problem Management. Personal Attributes * Calm and composed under pressure. * Strong sense of ownership and accountability. * Customer focused and service driven. * Proactive and willing to challenge constructively. * Keen to learn and continuously improve. Benefits: * BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% * From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up * Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more * 22 days annual leave (not including bank holidays), increasing with service * 24/7 private virtual GP appointments for UK colleagues * 2 weeks carer’s leave * World-class training and development opportunities * Option to join BT Shares Saving schemes A Few Points To Note: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Don’t Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Technical Investment Analyst

From $30/yr

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na Join our dynamic Indexation team, where we combine quantitative research with technology to deliver scalable, data-driven investment solutions. As a Technical Investment Analyst, you will operate at the intersection of investments and technology, supporting portfolio management, contributing to research and development, and helping to build and enhance the team’s technology capabilities. This role is ideal for a technically minded individual who enjoys solving complex problems, building systems, and contributing to a high-performing team. What You’ll Be Trusted With Portfolio Support \& Investment Operations * Support portfolio managers in the day-to-day management and monitoring of index funds. * Assist in managing client, benchmark, and market-driven events with accuracy and timeliness. * Contribute to maintaining high standards of execution and operational discipline. Quantitative Research \& Analysis * Support the development and maintenance of quantitative frameworks, tools, and models. * Contribute to research initiatives, including data analysis, back-testing, and performance evaluation. * Apply analytical thinking to enhance investment processes and decision-making. Technology Development \& Automation * Assist in building and improving the team’s technology stack. * Automate manual processes and contribute to the development of scalable, efficient systems. * Identify opportunities to improve workflows, tools, and data processes. Data Management \& Continuous Improvement * Work with large and complex datasets to ensure data accuracy, integrity, and usability. * Contribute to improving the robustness and efficiency of existing processes and analytical tools. * Take ownership of deliverables and maintain a strong focus on quality and detail. Collaboration \& Learning * Work closely with portfolio managers and senior team members to support team objectives. * Contribute to a collaborative, high-performance team environment. * Stay up to date with developments in quantitative research, financial technology, and markets. Who You Are You are a curious and technically strong individual who enjoys solving complex problems and building solutions in a fast-paced, data-driven environment. You bring: * A degree in a quantitative field such as Mathematics, Statistics, Computer Science, Data Science, Engineering, or a related discipline. * 1–3 years’ experience, or strong academic exposure, in a quantitative, analytical, or technical environment. * Proficiency in programming languages such as Python, R, or SQL. * Advanced Excel skills and ability to work with large datasets. * Exposure to data engineering, databases, or cloud technologies is advantageous. * A foundational understanding of financial markets or investment concepts, or a strong willingness to learn. * An interest in how technology can be applied to improve investment processes and outcomes. The Strengths You’ll Bring * Strong analytical and problem-solving skills with a structured, logical approach. * Attention to detail and commitment to accuracy and quality. * Curiosity and a continuous learning mindset. * Ability to take initiative and ownership of tasks. * Strong collaboration skills and ability to work effectively within a team. * Clear communication skills, with the ability to explain technical concepts. * An innovative mindset with a passion for building and improving systems. Skills Accounting, Action Planning, Analytics Software, Budget Management, Client Management, Computer Literacy, Data Classification, Data Compilation, Evaluating Information, Numerical Aptitude, Oral Communications, Policies \& Procedures, Professional Presentation Competencies Business Insight Collaborates Communicates Effectively Decision Quality Ensures Accountability Financial Acumen Instills Trust Manages Complexity Education NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent Closing Date 30 April 2026 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story!

Technical Analyst, CMDB, ITSM Generalist

From $401/yr

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Technical Analyst , reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Technical Analyst is responsible for keeping their assigned or designated application systems and their associated software fully operational and well-integrated into the NM information technology environment. This position also works with Technical Analysts and IS Team/Project Leads to monitor analyze and plan upgrades, as necessary, to ensure adequate functionality and stability to meet the user needs. Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care. We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly. Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by: * Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies * Implementing advanced technologies in clinical and administrative areas * Furthering development of the end user support model to help enhance modern infrastructure Responsibilities: General Skills * Develops proficient competence for assigned services and systems while grasping the integration and interaction of all supported services and systems * Provides guidance and support for computing platforms and systems integration. * Actively participates in on-going processes to integrate end users requests with software functionality. * Contributes to analysis and recommendations relating to performance and/or capacity of systems to ensure reliability for current and/or future use. * Provides diagnostic skills and expertise to coordinate problem determination and resolution, with vendors and manufacturers, across the full range of NMHC distributed systems IT environment. Customer Service * Responds thoroughly and promptly to customer needs as defined in conjunction with our customers. Follows issues through to closure. Includes all aspects of customers (NMHC technology users, IS team members, etc.). * Works effectively in supporting the technical teams and customers with project and support activities. Actively participates and communicates with the project teams. Prepares and delivers effective support by seeking a thorough understanding of the team’s goals and objectives. * Understands the business and clinical processes at NMHC and the operational environments of assigned customers. Communication Skills * Communicates clearly, responsively, and purposely with customers and team members. * Develops effective relationships with users and other IS team members to enhance the timeliness and effectiveness of IT solutions. Planning * Assists with projects in the planning, design, development, testing, and implementation of application software code. This could include preparing time estimates for project activities and helping develop project timelines, monitoring performance, and reporting progress toward project milestones * Analyzes business requirements, recommends system changes, writes technical specifications and implements systems and system changes to address changing application requirements. * Provides support including the identification and implementation of NMHC best practice standards. Personal and Staff Development * Seeks to improve talents and skills consistent with overall IS direction. * Provides mentoring and acts as a resource for Associate Analyst, and other application team members. Teamwork * Focuses on IS team success and promotes collaborative efforts with others. * Shifts among different support and project roles as required by situation. * Adapts well to rapid change and multiple priorities. * Contributes to the IS Knowledge Repository. * Providing on-call support is required. Qualifications Required: * 3+ years technical experience * Excellent verbal and written communications skills Preferred: * Bachelors in related field (or equivalent experience) * 3+ years of experience in core discipline in the healthcare industry Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Sr Technical Analyst, Kronos/ UKG

$41 - $61/yr

Job Summary and Responsibilities The Senior Technical Analyst provides application technology expertise and direction in the application support/development/implementation of highly complex enterprise wide cross functional programs or projects. May lead to resolution of highly complex problems. The Senior Technical Analyst may occasionally work on projects, engaged in enterprise wide projects as a team member or as a team leader. Acts as subject matter expert for multiple areas. Leads a cross functional team to troubleshoot highly complex hardware, software and system problems. Essential Functions:* Responsible for delivering or leading the design, development, support, maintenance deployment of functional applications as well as information support processes. * Responsible for taking on-call shifts on a regular basis. * Lead resolution of highly complex issues or requests that need a technical expert for specific solution sets. Typically involved in problem management activities which includes performing diagnosis, troubleshooting and critical thinking to solve or fulfill needs of medium and high complexity; utilizing knowledge management and escalating issues when necessary. * Follows appropriate change control process at all times * Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicating across teams and all levels of management. * Lead technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals. * Develops, maintains and is a reviewer of knowledge management artifacts and leads transition to operations functions following implementation delivery. * Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes. * Leads product release management functions which may include developing test plans, perform test plans, facilitate with end user for end user acceptance testing and may develop application validation scripts for ongoing operations team. * Participates in estimating and resource planning for highly complex or enterprise wide solutions. * Provides guidance and training and problem solving assistance to other team members and operational support teams. * Leads efforts on continuous process improvement activities to ultimately improve customer satisfaction experience. * Involved in the development of service level agreements (SLAs). Monitors deviations and escalates issues to leadership * Remote eligible The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements Required* Bachelors degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment. * 10+ years’ experience working in IT as an Application Systems Analyst or Technical Analyst role. * Experience working with project life cycle or project management methodologies. * 6 or more years’ experience with Kronos/ UKG support in a hospital or medical related industry Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Pay Range $41.14 - $61.20 /hour

Technical Analyst -- Entry Level

$57,100 - $103,700/yr

Position Description: Launch a world-class career with us. Are you passionate about information technology and eager to craft innovative business solutions? Do you thrive in collaborative, problem-solving environments and want to build a meaningful career impacting top-tier clients? If so, CGI is the ideal place for you. As a Technical Analyst, youll play a pivotal role in designing, developing, and executing solutions that enhance the quality of IT products and services. Join a team where creativity is encouraged, paths are flexible, and global resources are within your reachall while enjoying the local engagement you value. This position is in Henderson, Nevada in a hybrid working model. Spring Application Period Open Until Wednesday, April 15th, 2026. How Youll Make an Impact Design, develop, test and implement new technologies and applications. Provide end-user assistance in a helpdesk environment. Support technical architects with infrastructure requirements. Conduct project code reviews and assist with software installations/configurations. Investigate, debug and troubleshoot software and application issues. Develop and build application modules using multiple programming languages. Draft technical documentation and user guides. What Youll Bring Bachelors degree from an accredited college or university in Information Technology, Information Systems, Computer Science, or a related field. Solid understanding of configuration management and the systems development lifecycle (SDLC). Working knowledge of scripting and automation techniques. Experience or familiarity with SQL, Java, and C++ (preferred). Strong analytical mindset paired with exceptional written and verbal communication. A collaborative spirit, high curiosity, and a drive to learn. Ability to work in the U.S. permanently and without restriction. Lets talk about benefits Competitive base salary Comprehensive insurance options 401(k) with company match Share purchase plan with a company match Paid vacation, holidays, and sick leave Up to 14 weeks of Maternity Leave with full pay 4-week Parental Leave for all non-birth parents Attorney-assisted will preparation Health savings account Disability, life, and accidental death insurance Pet insurance Work-life balance and flexibility Tuition assistance continuous learning opportunities Training, mentoring, and career development Partner assistance program Wellness program The best version of you starts here Were a global company of owners. Over 90,000 partners strong, we bring our diverse backgrounds and perspectives together to solve some of IT and business consultings toughest problems for some of the worlds best companies. Looking for a place that empowers you to explore your full potential and shape your own career? The scale and reach of our impact offer you just that. Join a team of great people, collaborate on meaningful work, and serve the communities you call home while you do it. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $57,100 - $103,700. #CGIEarlyCareers What you can expect from us: Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US\Employment\Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.

Technical Support Analyst

From $50/yr

Who We Are Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices — located in the fastest growing cities in the US — are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. The Technical Support Analyst is responsible for providing desktop support and limited desktop administration for the Firm’s in-house employees, contract employees, and remote employees. This person will work with internal clients and peers in the identification, escalation, and resolution of issues, delivery of projects, software/hardware testing, training, and product documentation support. This position is envisioned as an opportunity for an entry-level technology professional with a moderate degree of existing experience, a positive attitude, and a high interest level in technology to provide world-class support and service in an exciting and fast-paced environment. Responsibilities * Maintaining, repairing, and troubleshooting desktop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone * Loading workstations for new hires, including desk and office setup with required hardware * Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms * Helping maintain our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner * Working closely with various firm members to answer their technical inquiries, debug issues, and make recommendations * Assist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to: phone support, remote support, onsite support * Document procedures and best practices when necessary Requirements * Bachelor’s degree strongly preferred * Periodic travel is required for projects, training, office relocations, office visits, or to assist other Support Analysts * This is a fulltime in-office role with the ability to work remotely on a limited basis after training * 1-2 years’ professional experience working in IT, tech-support, or related field * Previous customer service experience strongly preferred * Familiarity with technical concepts, practices, and procedures including Active Directory, workstation imaging, and Microsoft System Center * Proactive nature and ability to rely on your experience and judgement to plan and accomplish goals * Excellent written, communication, and social skills * The ability to work both independently and collaboratively with a team * Strong analytical and critical-thinking skills; ability to develop creative solutions * Ability to occasionally lift up to 50 pounds WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's Right – All Aspects Of Life, Not Just Your Life As An Employee, Because We Understand That There's Life Beyond Your Job. Here Are Some Of The Ways Our Work Works For Your Life, Your Growth, And Your Well-being * generous time away and paid firm holidays, including the week between Christmas and New Year’s * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. Ada Requirements The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.

Technical Analyst

From $50/yr

Technical AnalystAbout Netsmart At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.Position Overview This Technical Analyst role helps healthcare organizations optimize and support their Electronic Health Record (EHR) systems. You’ll configure solutions, troubleshoot issues, and think creatively to solve technical problems while partnering closely with clients. The work blends technical problem‑solving with ongoing communication to ensure each organization’s EHR runs smoothly and supports high‑quality care.ResponsibilitiesTechnical Solution Delivery* Implement technically focused solutions for Electronic Health Record (EHR) software. * Configure, troubleshoot, and resolve issues within the CareFabric architecture. * Set up new functionality or diagnose and fix problems within client environments. * Deliver interfaces or data solutions across multiple Care Records/modules. Systems Integration \& Data Exchange* Establish connectivity and data mapping between Netsmart EHRs and 3rd‑party systems. * Support accurate and reliable data exchange workflows and interface operations. Client Support \& Collaboration* Manage multiple client projects simultaneously with consistent communication. * Lead client calls to gather requirements, provide updates, and guide technical resolution. * Provide consultative support to help clients understand system capabilities and best practices. * Deliver remote training to clients on configuration, workflows, and troubleshooting. Process Improvement* Identify opportunities for improvement and recommend solutions that enhance efficiency and system performance. * Collaborate cross‑functionally to ensure smooth project delivery and alignment with organizational goals. QualificationsRequired* Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics or similar. * Equivalent 2 years of work experience in lieu of degree * Build collaborative relationships by interacting and engaging with internal associate's clients. * Prioritize multiple competing priorities and deadlines. * Solves problems and troubleshooting. Preferred* Internship in a business, clinical, analytical, and/or technical setting. Expectations* Potential travel 20% of the time as needed. * Position may at times require extended or irregular hours outside traditional office hours to support clients across multiple time zones. Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.Netsmart's Job Applicant Privacy Notice may be found here.

Technical Analyst II

From $777/yr

Req ID: 77793 Location: Tulsa -TUL Areas of Interest: Business/Technical Analysis Pay Transparency Salary Range: Not Available Application Deadline: 04/17/2026 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. Bonus Type Discretionary Summary At BOK Financial, our success starts with our incredible talent. Are you an experienced Technical Analyst II who enjoys problem solving? This is an opportunity to become involved in some major transformative projects and leverage new cutting- edge technology. Bring your passion for technical support. It’s an exciting time to join us! Job Description The Technical Analyst I I is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Defining and performing analysis, design, programming, planning, implementation, and supporting moderate to complex systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge. Manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems. Team Culture Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. How You'll Spend Your Time * You will write business requirements and document customer needs and expectations for simple projects. * You will analyze, design, plan, test, and deploy simple to complex systems software and programs. This includes researching and defining problem functions involving existing systems and programs, developing input and output requirements and recommending appropriate design to meet those requirements. * You will provide business process modeling and project estimates for simple projects and system enhancements. * You will provide day-to-day support for the operation of complex application systems developing complex test plans and scenarios and designing and conducting program and integrated system tests. * You will train user personnel on new or modified systems by preparing training materials and conducting training one-on-one or in a classroom setting. * You will design, document and provide reports through the use of report writers or through coordination with service providers. * You will have general technical understanding of single application data flows across multiple applications, software and system integrations, RDBMA principles, tiered environments, Cloud environments, and project management skills. Education \& Experience Requirements This level of knowledge is normally acquired through completion of (a/an) ­­­­­­­­­­­­­­­­­­­ Bachelor’s Degree in Information Technology or Computer Science or related field of study and ­­/ or 3-5 years of directly related experience in ­­­­­­­­­­­­­Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. * Single application data flows across multiple applications * Software integration, system integration, and technology used * RDBMS principles and tools * Tiered environments (e.g. development, testing, UAT, production, DR) * Application disaster recovery * SQL Queries * IT and IS standards and concepts * Banking and payments industry and processes * Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity. Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans. Influence change by being flexible and adaptable. * Project Management Methodology (basic framework, phases, artifacts, process, and project funding) * Quality / Testing Methodologies and tools * IT lifecycle Governance * Ability to effectively plan time, method, manner and sequence of own work assignments * Agile, waterfall, or other project management strategy * Oral and written communication skills to effectively represent self and BOKF * Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers. Working Conditions \& Physical Requirements Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact recruiting_coordinators@bokf.com with any questions.

Associate Technical Support Analyst

From $35/yr

Company Description We’ve been helping businesses grow for 35 years. It’s a journey we know well. When Radius started in 1990, we ran a successful SME fuel business in North West England. Today we are a global business services company running in 19 countries across five continents. Our mission is to help companies of all sizes adapt to market changes and take advantage of the opportunities they bring. We are differentiated through our ability to provide fleet and connectivity related products and services in a one-stop shop solution to SMEs, as well as tailored solutions to enterprise level businesses. Job Description The role of Associate Technical Support Analyst is important to us. You’ll sit at the intersection of technology, problem solving, and customer interaction, working as part of a well-established team responsible for building, maintaining and supporting feature-rich platforms across both our Fuel and Electric Vehicle (EV) solutions. We’re seeking someone who enjoys solving real-world problems, prides themselves on service excellence, and can work closely with fast-paced software development teams. If you have a mix of technical knowledge, analytical ability, and strong communications skills, we’d love to hear from you. You’ll be the first point of contact for customers and business users, assisting with product and software-related queries, ensuring a seamless and professional experience through timely responses and clear communication. You’ll apply problem-solving skills and an analytical approach to deliver effective resolutions while upholding excellent customer service standards. This role is based at Emperor Court in Crewe, Cheshire on the basis of a minimum 3 days per week in the office. It's an excellent working environment, with full access to our neighbouring Radius Campus head office facilities. Essential Skills * Analytical \& Problem-Solving Skills: An ability to break down complex issues into manageable steps, identify patterns, perform logical troubleshooting and root cause analysis. * Communication and Interpersonal Skills: Clear, concise verbal and written communication, with an ability to translate technical concepts into user-friendly language. * Exceptional Organisation: Ensure seamless ticket management, prioritisation and time management practices. * Technical Understanding: Develop a deep knowledge of the systems and technologies to support informed decision-making and problem resolution. * Ownership \& Support: Drive service excellence through SLA adherence and provide ongoing business support to ensure long-term value. * Hands-On Involvement: Get involved in key project activities, including training and documentation such as knowledge articles, to enable self-help and improve operational efficiency. What do we expect of you? * A solid technical background, enabling effective communication with development teams. * A team-oriented, collaborative, and resilient mindset with attention to detail and sound judgement when escalating. * Knowledge of SQL, with the ability to run queries to investigate issues, validate data, and support troubleshooting and root cause analysis. * Familiarity with using API testing tools such as Insomnia or Postman to test, validate, and troubleshoot API requests and responses. * Analysis skills, with expertise in gathering and documenting detailed information to inform potential future development. * Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels. * A proactive mindset with robust problem-solving abilities. * Self-motivated and adaptable, thriving in fast-moving environments. * Passionate about learning, growth, and continuous improvement. * Familiarity with frameworks such ITIL. * Understanding of microservices architecture will be an advantage. What can you expect of us? Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You’ll also have access to our competitive reward and benefits package, which includes: * Pension * Life assurance * Employee fuel card scheme * Electric Vehicle scheme * Employee assistance programme * Wellness and healthcare assistance via ‘Help@Hand’ by Unum * ‘Cycle to work’ scheme * Free breakfast daily in the office * Free gym access at Radius Campus HQ And you will be part of a modern space in Crewe that will provide you with an outstanding working environment. #LI-TB1 Additional Information Diversity, Equality \& Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer: * Global Female Health Policy \& Female Health Champions * Pregnancy Loss and Fertility Treatment Policies * Endometriosis Friendly Employer (UK) * Women-focused gym \& female health events * Mental Health First Aiders * Disability Confident Committed Employer (Level 1) * Race at Work Charter signatory * Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025 * Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge. * Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Analyst - Technical Support & Consulting Track

$22 - $25/yr

About the Company Bridge Partners is the leading growth consultancy for the tech and cloud industry. We help our customers grow through transformative marketing, sales, and partner programs. Our firm is advancing bold commitments to technology, sustainability, accessibility, and inclusion. We are trusted advisors to the world’s most innovative companies, and we lead with purpose—to create opportunity and impact for our clients, our peers, and the communities where we work. We're authentic, inclusive, collaborative, and results oriented. All roles are remote; leadership should expect reasonable travel. We also bring people together occasionally for collaboration and encourage candidates who have proximity to the following hubs to apply: Austin, Dallas, Phoenix, Portland and Missoula, as well as the Bay, SoCal and Washington state. Learn how the real you can make a real impact today at www.bridge.partners/careers . Your role as an Analyst – Technical Support \& Consulting Track At Bridge Partners, our Analysts play a key role in supporting client-facing initiatives while building foundational consulting and technical skills. This entry-level opportunity is ideal for individuals who enjoy solving technical problems and are eager to grow into a consulting career. You’ll work alongside experienced consultants and cross-functional teams to support marketing, business operations, and program delivery—while also serving as a first line of technical support within client environments. While this is a remote role, candidates should be available to work standard business hours of 8:00 AM – 5:00 PM Pacific Time to support client and team collaboration. What You’ll Do * Support execution of client projects across marketing, sales, and business operations * Coordinate tasks, timelines, and deliverables with consultants and stakeholders * Maintain project tracking tools and contribute to reporting, documentation, and communications * Assist with scheduling, stakeholder updates, and content coordination Technical Support Responsibilities * Serve as a first point of contact for system access and tool-related issues * Troubleshoot common issues (account provisioning, permissions, MFA, VPN, collaboration tools) * Partner with client IT teams to track and resolve access tickets * Document recurring issues and create simple how-to guides or knowledge base content * Identify opportunities to improve onboarding, access management, and tool usage processes What We’re Looking For * Bachelor’s degree (or equivalent experience) in business, communications, information systems, or a related field * Strong organization, communication, and time management skills * Interest in both technical support and consulting work * Basic understanding of IT concepts (user access, permissions, authentication, troubleshooting) * Familiarity with Microsoft 365 (Teams, SharePoint), and project tools like Asana or Smartsheet * Ability to problem-solve, ask thoughtful questions, and escalate when needed Bonus: AI \& Emerging Technology Interest * Experience using tools like ChatGPT, Microsoft Copilot, or Google Gemini * Curiosity about applying AI to improve workflows, documentation, and productivity What Sets You Apart * A strong desire to learn and grow in a consulting environment * A service-oriented mindset—you enjoy helping others solve problems * Comfort working in fast-paced, ambiguous environments * Interest in building both technical and business skill sets early in your career Why Join Bridge Partners? You’ll gain hands-on experience across client projects, technical support, and consulting—building a strong foundation for future roles in consulting, operations, or technology. Come join an industry leader and 8-time Best Places to Work award winner! Compensation The hourly pay range for this role is $22 to $25 per hour . The final rate will be determined based on a variety of factors, including the candidate’s relevant work experience, certifications, education, and geographic location. Work Eligibility Applicants must be authorized to work in the United States and must not require employer sponsorship now or in the future. Employees working 20 hours or more per week are eligible for the following benefits: o Medical o Dental o Vision o Health Savings Account o Commuter Plan o Paid Basic Life/AD\&D coverage o Voluntary Life/AD\&D coverage All employees are eligible for: o 401k Matching o Employee Discount Programs o Employee Assistance Program o Training and Development o Bridge Partners Charitable Donation Matching Program o Paid Time Off (PTO) and Holidays At Bridge Partners we live by our values, which include authenticity. We actively seek out and hire employees from diverse backgrounds to add their authentic voice to our company; we succeed when we create space for people from every background, gender, race, age, religion, ability, and orientation. Bridge Partners is an equal-opportunity employer. Due to the high volume of applications, we are not able to respond to every resume we receive. Thank you for your understanding.

Technical Business Analyst

From $24/yr

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Comcast Business Global (CBG) focuses on designing, implementing, and managing advanced technology solutions, serving Midmarket and Enterprise customers with a portfolio of managed network, managed voice, and managed security services. The Technical Business Analyst is aligned with an Agile team within CBG and is responsible for project deliverables for sales support-related applicationsJob Description Core Responsibilities * Monitoring deliverables and ensuring timely completion of projects * Collaborates with stakeholders to define the scope of a project and break it down into minimally viable deliverables * Works with developers to clarify requirements and keep them on course * Serves as a trusted resource and liaison to stakeholders and technical team * Prepares detailed specifications from which programs will be written. * Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. * Identifies and assesses probable interactions of related computer systems and predicts impact of a change in assigned system. * May review proposals, including gathering facts, analyzing data and preparing project overview which compares alternatives in terms of cost, time, availability of equipment and personnel etc. Recommends course of action. * Functions as a liaison between the client, community and internal information technology and/or external software vendors to develop system solutions to processing systems or business problems. * Interacts closely with a matrixed cross-functional team, both field and corporate, in order to secure alignment and solution excellence. * Creates clearly defined and mutually agreeable success metrics for each new system or process and establishes a plan to track, monitor and measure the success of those metrics. * Ensures data quality and integrity across data-specific application implementations. * Supports the testing team and business users in validating that the programs meet the requirements. * Leads/owns direction of the project(s) with limited guidance. * Consistent exercise of independent judgment and discretion in matters of significance. * Other duties and responsibilities as assigned Qualifications: * A Bachelor’s degree in business or related field or an MBA * A minimum of 5 years of experience in business analysis or a related field * Extensive knowledge of network concepts such as SD-WAN and MPLS preferred. * Exceptional analytical and conceptual thinking skills * Able to understand and solve diverse, complex and crucial business and technical problems/requirements * Meet deadlines, communicate delays and clarify ambiguities * Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers and subject matter experts. * A history of leading and supporting successful projects Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Problem Solving; Prioritization; Business Systems; Communication Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Technical Business Analyst - Consultant - Digital Excellence

From $10/yr

London, Manchester, Glasgow, Newcastle Technical Business Analyst - Consultant - Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Technical Business Analyst Consultant, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Our Technical BAs work on client projects across multiple industries, driving technology projects that enhance operational efficiency, delight users, and deliver measurable business value. From fail-proof products that support critical national infrastructure and serve hundreds of thousands of users, to crafting innovative proof of concepts that test new ideas and technologies, our team is integral to every step of the process. You will play a crucial role in technical design and development, managing system integrations, databases, and infrastructure to ensure seamless back-end functionality. You will act as a bridge between business and IT, leveraging your expertise in software architecture and backend frameworks to shape technical features and requirements that meet client objectives and user needs. While not directly involved in software development, your role will bring both business insight and technical depth, ensuring that each solution is robust, scalable, and aligned with organisational needs and best practices. As a Technical Business Analyst you will:* Translate business objectives and requirements into valuable technical features and user stories that will shape product development and technical delivery * Leverage your understanding of IT Delivery Frameworks and DevOps practices to facilitate continuous integration and continuous deployment (CI/CD) pipelines, ensuring smooth and efficient delivery * Conduct system and data analysis to identify improvement areas and pain points which will inform decision making * Support with the management of product roadmap, prioritisation, and backlog refinement. Working collaboratively with product owners, developers, architects and QATs to plan and unblock impediments throughout the development process YOUR PROFILE You will bring below skills and experience:* Experience in the technical design and development of technology-based products * Experience working with technical architecture and owning technical writing * Experience in data analysis, data modelling, and data visualisation tools (e.g. SQL, Excel, Tableau, PowerBI etc.). Willing to learn database schemas, perform data manipulation tasks such as data cleaning, transformation and aggregation * Ability to facilitate end-to-end delivery, from research, solution options and design through to development, testing and release. * Ability of building, refining and prioritising an agile backlog for technical implementation of requirements * Ability to learn different delivery methodologies such as Scrum, SAFE and Waterfall * Interest in playing an active role in the growth and development of our internal BA community, to support peer learning and business development * Ability to operate at pace, with ambiguity and be comfortable dealing with fast-moving and changing priorities Ideally, you would also have:* Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail * Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring * Certifications across Business Analysis, Agile Delivery, User Centred Design etc. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 4 consecutive years. To see what it’s like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. * You’ll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. * Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client’s outcomes. * Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. * We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. * There are monthly team drinks, and it’s a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Ref. code 336654-en_GB Posted on 28 Jan 2026 Experience level Experienced Professionals Contract type Permanent Location London, Manchester, Glasgow, Newcastle Business unit INVENT Brand Capgemini Invent Professional communities Strategy \& Transformation

Senior Technical Business Analyst

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Main purpose of the role \& responsibilities in the business: As a Technical Business Analyst you will be a vital part of the team responsible for ensuring the successful delivery of custom applications for Workday’s customers. You will join an exciting micro-business with a “start-up” mentality – flexible, efficient, with lots of opportunity for learning and growth. You will run multiple small projects and have the opportunity to work with an incredible range of global clients. You will be responsible for ensuring that your team has a grasp on the business needs and will facilitate the analysis and design of cost-effective solutions. Whilst becoming a key contributor to guiding, developing and educating others within the Workday practice on Workday Extend. You’ll be responsible for articulating problems and proposed solutions in ways understood by all stakeholders and members of your team – both technical and business. You’ll work with others to build features and technical components of a product or service. You’ll identify any risks, issues, assumptions and dependencies to help ensure a successful delivery. You’ll facilitate and participate in workshops and discussions, ultimately aiming to understand business problems and achieve a joint understanding of user needs. You'll Also * Confidently analyse data to make recommendations and inform decisions. * Establish strong working relationships with a range of senior stakeholders to gain an understanding of business needs and to support the delivery of business value. * Advocate Agile practices, you'll inspire agile behaviours and promote the concept of a minimum viable product. * Document user stories and acceptance criteria in a concise and development-ready manner. * Prepare UX wire frames to help customers understand the proposed business solution. Minimum (essential) Requirements * A minimum of 3 years commercial experience in a BA role. * Business Analyst experience working with Workday HCM. * Strong understanding of HR domain and processes. * Project management skills and experience. * Excellent verbal and written communication skills. * Ability to think outside of the box. * Strong analytical and problem-solving skills. Desirable * Experience working with Workday environment. * Workday HCM, Financials or Payroll Certification. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Technical Business Analyst

From $40,000/yr

Technical Business Analyst Butterfly Data is looking to hire a motivated and talented technical business analyst to join our consulting team. The candidate would come into this role as a Senior Consultant or Principal Consultant depending on experience and ability. This is an exciting opportunity to work with a range of clients, making a tangible impact and to join a small but quickly growing dynamic consultancy. The Role * Undertake a variety of client projects, working in multi-disciplinary agile teams, ensuring technical solutions meet business needs and support data-driven decision-making, helping organisations put data behind every decision. * Engage with technical and business stakeholders to capture requirements, act as the bridge between clients and technical teams, translating business problems and user needs into actionable solutions. * Develop a strong understanding of the business context and processes impacting a digital product or service, selecting best-practice approaches to drive value for users. * You will be expected to proactively contribute to the wider business analysis community within Butterfly Data, coaching junior staff and setting standards for how we do business analysis. * You can work a hybrid pattern from our Cardiff or Manchester office, or work fully remotely. Occasional travel is expected. The Candidate * You should be inquisitive and logical with the ability to overcome and solve complex problems. * You need to be self-motivated, organised, thorough and professional. * You are someone who can build and maintain relationships with a range of stakeholders. * You must be confident and able to communicate effectively, being able to understand and communicate complex ideas to both technical and non-technical staff. * You should be able to work independently, take responsibility and use your initiative. * Have lived in the UK for 5+ years as this is an essential requirement for obtaining UK Security Clearance via , which is a requirement for the role. Essential Skills \& Experience * Fluent English, UK resident for a minimum of 5 years, with the right to work in the UK. * Experience working as a business analyst in an IT, technology or data setting. * Experience applying business analysis methods, such as requirements elicitation, process mapping (e.g., BPMN), user stories, prototyping, UAT, etc. * You will have an understanding of how to analyse data and assess metrics to support business cases, validate assumptions, and inform decision-making. * Excellent people, stakeholder, and communication skills. * 3+ years experience in business analysis, but more experience expected if hoping to join at a Principal Consultant level. Desirable Skills \& Experience * Experience working as a business analyst in a public sector setting. * Familiarity with Agile ways of working (Scrum, SAFe, etc.). * Familiarity with cloud platforms (e.g., Azure, AWS, GCP), associated technologies and tools (e.g., SQL, APIs, data modelling)and/or data visualisation tools (e.g Power BI, SAS Visual Analytics etc). * Have relevant business analyst qualifications (e.g., BCS, IIBA, etc.). Benefits Package Our employment package includes: * Competitive salary - Between £40,000 - £55,000 depending on experience. * Annual discretionary employment bonus, based on individual and company performance over the previous year. * As an employee-owned company, we also pay an ownership bonus where a proportion of the year’s profits are paid to the staff. * 10% employer pension contribution without any requirement to match (12% for Principal Consultants) * 25 days annual leave (plus Bank Holidays) with the option to buy additional leave * Generous training and personal development allowances * Flexible working arrangements * Private family health insurance, with additional Mental Health \& Dental cover * Cycle-to-work scheme * Enhanced family (maternity, paternity \& adoption) leave * MOD Reservist / Volunteering support Policy in place How We Support You Being a Disability Confident Employer shows our commitment in supporting our employees further including providing reasonable adjustments where necessary, and covering interview travel costs. If you require this document in an alternative format, please contact us, and we will be happy to assist you. We don’t believe in "throwing you in at the deep end." Every new joiner at Butterfly Data is paired with: * A Dedicated Mentor: A career-focused lead who provides objective advice, facilitates your professional growth, and helps you navigate your performance goals in a confidential, high-trust environment. * A Peer Buddy: Your go-to "friendly face" for the informal stuff. Whether it’s navigating our processes, finding the right Slack channel, or understanding the Butterfly culture, your buddy is there to ensure you never feel lost. Interview Process The 1st round will be remote, and then we expect one or both of the 2nd and 3rd rounds to be in-person. * Screening Interview with our HR team to understand if you’d be suitable for the role. * 2nd Round Interview with two members of our consultancy team to understand your relevant skills and experience * Final Round interview with a senior member of the team, where you will be asked to deliver a presentation explaining a project you have been involved with. About Us Butterfly Data is a SME with a diverse team of experienced technology consultants across the UK, specialising in data science and data management. We have a proven track record in helping our clients understand their data, to allow them to gain maximum value from it in an efficient and effective manner. We help organisations achieve data-driven results, through digital transformation using cloud services Mission Statement As an employee-owned business, we are fostering a culture of empowerment, inclusivity, accountability, and are operating the company for the long-term benefit of its employees. We're dedicated to harnessing the true potential of data. Our mission is to lead the way in ethical and sustainable data analytics, educating organisations on the benefits of having: ‘Data Behind Every Decision’ Vision Our vision is to be data evangelists and problem solvers that create value for our clients, applying the right data solution for your team. As a B-Corp certified company we prioritise the well-being of society and the environment and encourage our clients to become more sustainable and socially responsible businesses. Our ambition is to build relationships which position us as the ‘go to’ SME that you can trust and rely upon to support your data-led initiatives. Job Type: Full-time Pay: £40,000.00-£55,000.00 per year Benefits: * Company events * Company pension * Cycle to work scheme * Employee mentoring programme * Enhanced maternity leave * Enhanced paternity leave * Free flu jabs * Private dental insurance * Private medical insurance * Sick pay * Work from home Work Location: Remote

Technical Business Analyst

$100,000 - $165,600/yr

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Business AnalystAbout your role: You will serve as a Technical Business Analyst providing advanced data analysis, reporting, and project management support in a technology-focused environment. You will work closely with Application Development, Cyber Compliance, CAAS, Product, Professional Services, and vendor partners. Your work will translate complex data into actionable insights that support operational reliability, compliance, and contractor onboarding. What you'll do: * Lead governance, tracking, and reporting activities across multiple operational and compliance domains, maintaining high-quality, audit-ready data that supports Cyber, Compliance, and Audit functions. * Design and maintain structured reporting routines and standardized dashboards to improve visibility and decision-making for leadership and partner teams. * Serve as a central liaison across security, infrastructure, delivery, risk, Product, Professional Services, and vendor teams to align priorities, clarify requirements, and drive strong cross-functional execution. * Act as the primary point of contact for vendor representatives involved in contractor onboarding, managing intake and submission of equipment provisioning requests and maintaining accurate foreign and domestic asset tracking. * Ensure timely equipment retrieval and uphold precise, compliant asset management practices across all contractor engagements. * Support the mentoring and day-to-day coordination of a Business Analyst, including daily reporting management, capacity planning, and assignment of additional responsibilities as needed. * Deliver end-to-end project management for complex, cross-functional initiatives across the full delivery lifecycle, facilitating planning, execution, risk mitigation, stakeholder communication, and value realization in alignment with business objectives. * Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: * 6+ years of experience in a technology or business-focused environment performing data analysis, reporting, and stakeholder support. * 4+ years of experience leading or supporting projects, including planning, execution, risk management, and cross-functional coordination. * 3+ years of experience working with compliance, cybersecurity, or audit processes to support governance and controls in risk-sensitive environments. * 3+ years of experience coordinating with vendors or third-party partners, including onboarding and asset or equipment management activities. * Proficiency using reporting and visualization tools such as Microsoft Excel, Power BI, Tableau or similar tools to develop reports, dashboards, and insights. * Demonstrated ability to collect, interpret, and translate complex data into clear, actionable insights for both technical and non-technical stakeholders. Experience that would be great to have: * Experience within the financial services industry or another highly regulated environment requiring strict compliance and governance standards. * Experience designing dashboards and analytics solutions adopted by senior or executive leadership. * Experience supporting contractor onboarding processes and tools in a global or multi-location environment. * Bachelor’s degree in business, information technology, computer science, or a related field, or equivalent combination of education, related experience and/or military experience. * Strong written and verbal communication skills with the ability to collaborate effectively across infrastructure, security, and delivery teams. How you'll work: * This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: * Fuel Your Life program to support your physical, financial, social, and emotional well-being. * Paid holidays and generous time away policies. * No-cost mental health support through Employee Assistance Programs. * Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. * Eight Employee Resource Groups to foster a collaborative culture and expand your network. * Unparalleled professional growth with training, development, and internal mobility opportunities. * Medical, dental, vision, life, and disability insurance options available from day one. * Retirement planning and discounted shares with the Employee Stock Purchase Plan. * Tuition assistance and reimbursement program. * Paid parental, caregiver, and military leave. Salary Range $100,000.00 - $165,600.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Technical Business Analyst

From $42,000/yr

Technical Business Analyst | Rosebank (Hybrid) Most BA roles are just about writing Jira tickets and hoping for the best. This isn't one of them. We are looking for an Intermediate Technical BA for a Johannesburg-based consultancy that actually knows how to treat people. Based in Rosebank, this is a custom dev house where a win-win-win mindset isn't just a poster on the wall. It is the operating system. No one gets exploited here to hit a deadline. What is in it for you? * The Environment: You will be based in top-tier offices in Rosebank for about two days a week. The rest of the time, you have the autonomy of a hybrid model. * The Projects: You won't be bored. You will be working on custom solutions across Financial Services, Logistics, Retail, and Telecoms. These are complex, meaningful builds, not just UI tweaks. * Technical Growth: You are surrounded by some of the smartest devs and consultants in SA. You will learn more about the "how" of software here than you would at a massive corporate. * The Reward: A total package of up to R42k plus performance bonuses that actually reward your impact. What you actually do You are the translator. You need to speak business to the stakeholders and dev to the engineering team. You don't need to write the code, but you do need to understand the logic. If you have some technical skills (like SQL or a basic grasp of APIs), that is a massive bonus and will make your life much easier when sitting in a room with the dev team. The Fit * Experience is everything: We care more about your track record in software development teams than the certificates on your wall. * The Bridge Factor: You can take a vague business requirement and turn it into a crisp, technical reality for a developer. * The Mindset: You want to work with capable people who value high-quality output and ethical business practices. Looking to level up in your next role, this is the place to do it - let's speak!

Technical Business Analyst

From $100,000/yr

Business Analyst - Hybrid - Minneapolis, MN Location: Hybrid - Downtown Minneapolis (3 days onsite, 2 remote; Monday and Thursday required) Role Overview This Business Analyst will play a foundational role in a growing Information Services organization undergoing a multi-year technology transformation. As the first dedicated BA on the team, you will partner closely with business leaders, program managers, and technical teams to modernize platforms, improve data and process flows, and support enterprise SaaS solutions. This role is hands-on, highly collaborative, and well-suited for someone who thrives in a fast-moving environment, brings forward ideas, and is comfortable navigating ambiguity while building structure. What You'll Do * Partner with business stakeholders to understand objectives, challenges, and opportunities across core operational platforms * Translate business needs into clear, actionable functional and technical requirements * Serve as a connective layer between business users, internal technology teams, and external vendors * Support analysis, configuration, testing, and rollout of SaaS platforms, with primary focus on Workday and Salesforce * Document current-state and future-state processes, data flows, and system dependencies * Evaluate how data is used today and help shape how it should evolve as platforms and architecture modernize * Participate in system and user acceptance testing, ensuring solutions meet functional needs * Contribute to continuous improvement initiatives, including process redesign and operating model enhancements * Engage in discussions around emerging technologies, including AI capabilities, and help business partners understand potential value and use cases Technology \& Platform Focus * SaaS platforms including Workday and Salesforce * Data and reporting environments supporting enterprise systems * Cloud platforms in transition (current and future-state environments) * Exposure to or interest in AI-enabled platform features is a plus What We're Looking For * 5+ years of experience in a Business Analyst or similar technology-focused role * Strong technical aptitude with the ability to quickly understand complex systems and integrations * Prior experience supporting or implementing SaaS platforms; Workday experience strongly preferred * Ability to translate between business and technical audiences with clarity and confidence * Experience working with data concepts, platforms, and system dependencies * Comfortable operating in a fast-paced, evolving environment with competing priorities * Confident communicator who is transparent, open to learning, and willing to take measured risks * Collaborative mindset with the ability to influence without authority Nice to Have * Experience working alongside Product Managers or Program Managers * Familiarity with Salesforce or Workday AI capabilities * Exposure to modern data platforms or cloud migrations * Background in organizations undergoing IT or digital transformation Work Environment \& Culture * Hybrid schedule: 3 days onsite / 2 days remote * Collaborative, high-accountability culture that values transparency and continuous learning * Leadership approach that supports experimentation, learning quickly, and improving forward Compensation * Competitive base salary between $100,000- $120,000 * Annual target bonus opportunity (up to 20%) * Comprehensive benefits package All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Senior Consultant, Technical Business Analyst, TC, UKI, Belfast

From $45/yr

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technical Business Analyst - Technology Consulting – Belfast In Digital Engineering we shape, concept and build innovative solutions that address the most important issues and opportunities for our clients. Our consultants work in agile, cross-functional teams addressing some of most significant issues facing society today, such as transition to sustainable energy, digitisation of government, scaling high-growth businesses, exploiting the potential of AI and improving wellness with digital healthcare. The core capabilities of our team include: * Digital strategy, horizon scanning, and strategic planning. Working in combined teams with Business Designers, Researchers, Strategists, Industry and Functional Specialists, we develop a vision, roadmap and case for change to address fundamental issues facing our clients, such as “how can we grow?”, “how do we respond to disruption?” and “what can we do next?” * Digital technology delivery management. Using principles of lean start-up and agile, we manage large-scale delivery programmes that include custom software and SaaS solutions, using an ecosystem of EY, client and partner agency resources. We have a range of skills across programme management, solution architecture, product management, business analysis and delivery management, * Digital software engineering. Many of our solutions involve custom engineering of unique solutions and experiences created from modern web-scale technologies, such as HTML5, JavaScript, Micro-Services, Cloud Computing and Machine Learning. As a technology specialist, EY offers you the opportunity to apply your skills in a highly strategic context, working on meaningful and impactful solutions that build a better working world. EY is a leader in Business Transformation services and the Digital Engineering team is rapidly growing to enable us to deliver more of our technology work. This is an exciting time for new joiners who will have many opportunities to make their mark on the business and accelerate their personal and professional growth. The opportunity EY is actively growing our Digital Engineering team in Belfast and are expanding our Business Analyst team. As a BA you will have work across a wide range of products that are transforming how our client’s work. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of our service offering. Your Key Responsibilities * Work closely with product owners, architects, developers, and QA teams to translate complex business needs into clear, accurate functional/technical requirements * Create detailed artefacts such as user stories, acceptance criteria, process flows and API designs * Facilitate requirement‑gathering workshops, technical discussions, and backlog refinement sessions * Act as the bridge between business stakeholders and engineering teams to ensure shared understanding and alignment * Work with delivery managers to refine the backlog, track progress, and ensure timely delivery of features. * Champion standards for requirements quality, documentation, traceability, and version control. * Support non‑functional requirement definition including performance, security, compliance, and scalability considerations. Skills And Attributes For Success * Experience as a Technical BA or product analyst in a technology driven environment * Strong experience in translating complex business requirements into technical requirements for Engineers to consume. It would be advantageous to have experience working on backend microservices, e.g. impact analysis on API mapping and microservices * Hands‑on experience with tools such as Swagger/OpenAPI, Postman, Confluence, JIRA, and Visio/MIRO. * Ability to understand and articulate technical concepts (e.g., caching, event driven process, error handling, integration endpoints) * Experience working in Agile delivery frameworks (Scrum, Kanban, DevOps). * Excellent communication skills, with the ability to convey complex information clearly to both technical and non‑technical audiences. * Ability to create clear documentation, user stories, and acceptance criteria. * Strong analytical mindset, problem‑solving skills, and attention to detail. * Desired knowledge of front‑end and backend architectures to support design discussions effectively To qualify for the role, you must have * A proactive, self‑starter mindset. * Ability to work under pressure and manage multiple priorities in fast‑paced environments. * Strong stakeholder management and facilitation skills. * A collaborative approach and willingness to work closely with cross‑functional teams. * High‑quality written and verbal communication in fluent English. * An analytical approach combined with practical problem‑solving ability. Interview process: If you are successful in your application, you will be invited to attend an in-person assessment centre towards the end of February. As part of the assessment centre, candidates will complete a 45minute assessment designed to evaluate their skillset (as outlined in the Skills and attributes for success section) and their ability to analyse technical scenarios. Candidates will be given a short scenario and a set of supporting artefacts (such as API specifications, process flows, logs, or business rules) and will be expected to interpret the requirements, identify gaps or assumptions, and write clear, well-structured user stories with acceptance criteria. We will be looking for strong reasoning around requirements quality, technical feasibility, and clear, concise communication of insights.‑person assessment centre towards the end of February. We will be looking for strong reasoning around requirements quality, technical feasibility, and clear, concise communication of insights. This will be followed by a 45minute competency based interview giving you opportunity to also ask us about the role. What We Look For We’re interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about joining Digital Engineering and ready to take on some of our clients’ most complex issues, this role is for you. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: * Support, coaching and feedback from some of the most engaging colleagues around * Opportunities to develop new skills and progress your career * The freedom and flexibility to handle your role in a way that’s right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Senior Technical Business Analyst

From $23/yr

Purpose Of The Role We are seeking a highly skilled and experienced Senior Technical Business Analyst to join our team. Job Title Senior Technical Business Analyst Job Description What you'll be doing: * This role requires close collaboration with various stakeholders to gather and prioritise requirements. * Translate requirements into actional items in collaboration with technical leads that can be implemented by a development team. * Conduct gap analysis to identify areas where improvements can be made using AI products. * Develop detailed functional and technical specifications for specific deliveries. * Work closely with AI engineers and other technical teams to ensure seamless integration of AI solutions. * Provide ongoing support and clarification to the development team. * Ensure that developed solutions meet business needs via stakeholder engagement, UAT testing, and metric analysis. * Monitor and analyse product performance, using data and feedback to drive continuous improvement. * Create and maintain comprehensive documentation, including use cases, systems, and process flows. * Create detailed user stories and acceptance criteria to guide the development team. * Maintain the product backlog, ensuring it is well-organised and prioritised. * Participate in sprint planning and reviews to set goals and assess progress. * Prioritise features, enhancements, and bug fixes based on business value, customer impact, and technical feasibility. * Ensure compliance with data governance and security standards. Technical Skills What we're looking for: * Process Mapping and Analysis: Experience in creating AS-IS vs TO-BE process documentation and conducting fit gap analysis to identify improvement and automation opportunities. * Operational Readiness: Experience writing runbooks, configuration guides, support FAQs, and knowledge base documentation to ensure smooth deployment and ongoing support. * Data Management: Working knowledge of SQL for data queries and validation, plus experience with dashboarding tools (Power BI, QuickSight, or similar) for creating business insights. * Data Validation Techniques: Ability to ensure data quality and integrity throughout system implementations. * Cloud Services: High-level understanding of core services used in AI-enabled applications, preferably in AWS. * AI/ML Literacy: Understanding of AI/automation capabilities and limitations to assess feasibility and set realistic expectations for automation initiatives. * Cloud Cost Awareness: Understanding of cloud operation costs including compute, storage, and data transfer costs, with ability to consider cost implications into solution design. * Environment Management: Knowledge of environment strategies (development, staging, production) and associated deployment processes * Familiarity with Azure DevOps Backlog Management; knowledge of AWS is a plus. * Familiarity with Back office process automation is a plus * Significant experience in business analysis, with a proven track record of delivering successful projects. * Knowledge of business process modelling techniques, such as BPMN. * Knowledge of project delivery methodologies and tools, including Agile, waterfall. * Excellent organisational and time management skills with the ability to manage multiple projects simultaneously and work independently with minimal supervision. * Experience with data mapping techniques Join Capita – Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors—government, healthcare, education, and finance—offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you. Check out our website www.capita.com What's in it for you? * A competitive basic salary * 23 days’ holiday (rising to 27) with the opportunity to buy extra leave * The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice * Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more * Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health \& wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What We Hope You’ll Do Next Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds. We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Edinburgh , United Kingdom Time Type Full time Contract Type Permanent

Technical Business Analyst (Python)

From $10/yr

We are hiring a Technical Business Analyst who will serve as the key driver of the full project lifecycle. The role involves gathering and structuring business requirements, identifying gaps, evaluating project objectives, and ensuring successful end‑to‑end project delivery. The selected individual will take ownership of business objectives and play a critical role in shaping technology solutions that support business growth. This position requires close collaboration with senior stakeholders, Product Management, Quantitative Research, Trading, Development, QA, Production Support, and Infrastructure teams. Key Responsibilities * Analyze existing business processes to provide a clear and comprehensive view. * Identify technical requirements and problem areas through detailed analysis. * Structure, scope, and translate business needs into well‑defined technical projects. * Design end‑to‑end solutions, propose implementation options, and make recommendations aligned with firm‑wide goals. * Drive product design by partnering with business and technology stakeholders. * Create and maintain highly accurate product and project documentation. * Manage functional and technical knowledge, ensuring open issues are driven to closure. * Establish implementation plans, monitor project progress, manage competing priorities, and communicate effectively with all stakeholders. Ideal Candidate Profile * Strong skills in requirements elicitation and converting them into precise and comprehensive specifications. * Exceptional documentation capabilities aligned with structured standards. * Ability to abstract concepts, identify gaps, connect information, and ask the right questions. * Strong partnership‑building skills with global senior stakeholders and cross‑functional teams. * Good understanding of software/hardware concepts, system architecture, and SDLC (Agile or Waterfall). * Knowledge of asset classes such as Equities, Futures, Options, or Fixed Income instruments. * Self‑driven, detail‑oriented, organized, and capable of handling multiple simultaneous projects. Required Qualifications * 5–10 years of industry experience in finance, with at least 2 years in a Technical Business Analyst role. * Hands‑on programming experience (Python or KDB+/q preferred). * Strong experience with Atlassian Confluence and Jira, including macros and plug‑ins.

Business & Technical Analyst

$70 - $75/yr

UNIVERSAL Technologies is seeking 2 (two) a Business \& Technical Analyst for a hybrid position in New York, NY with alternating days on site to support HR Payroll systems within a public sector environment. Active LinkedIn preferred. This consultant will work under the direction of a project manager to analyze business needs, develop technical and functional documentation, support testing efforts, and ensure the successful operation of payroll-related applications. The ideal candidate will have a strong blend of business analysis, technical documentation, and system support experience. \*Contract is projected to last approximately 11 months. WHO WE ARE UNIVERSAL Technologies is a certified Women-Owned Business Enterprise (M/WBE) specializing in IT consulting and professional services. We provide experienced technology professionals to government agencies and private-sector clients, delivering cost-effective solutions that drive innovation and operational excellence. WHAT WE OFFER At UNIVERSAL Technologies, we offer consultants the opportunity to work on impactful technology initiatives that support critical public-sector operations. Our team members collaborate with experienced professionals while contributing to system enhancements, modernization efforts, and continuous improvement initiatives. MANDATORY SKILLS / EXPERIENCE * Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical or business discipline. * Proven experience analyzing and documenting business and technical requirements. Previous experience on enterprise level Payroll applications strongly preferred At least 6-years of experience as a Technical Business Analyst * Experience authoring functional specifications and collaborating with business stakeholders for approval. * Experience developing technical specifications for interfaces and data conversion processes. * Ability to work closely with technical teams during design, development, and implementation phases. * Experience troubleshooting software issues and resolving defects reported by end users. * Experience supporting system testing efforts including writing and executing test cases and documenting results. * Experience performing User Acceptance Testing (UAT). * Ability to simulate business processes to validate system changes and ensure data/process integrity. * Experience developing or supporting reporting solutions and working with reporting teams to deploy reports. SCOPE OF SERVICES * Analyze and document business requirements to support payroll-related systems and applications. * Develop functional specifications and review with business owners and technical teams to support system design and development. * Author technical specifications for interface and conversion processes. * Develop supplemental reports and coordinate with report development teams to deploy reporting solutions. * Investigate and resolve application issues and defects in collaboration with business and technical teams. * Support integrated system testing activities, including test case creation, execution, and results documentation. * Coordinate and/or perform user acceptance testing activities to validate system functionality. * Execute simulations of business processes to ensure system changes do not introduce errors. UNIVERSAL Technologies is an equal opportunity employer.

Senior Technical Business Analyst

From $100/yr

Senior Technical Business Analyst – Front-Office 📍 London / Hybrid (2-days in office) 💵 £1000 Inside IR35 I am looking for a Senior Technical Business Analyst to support an Analytics \& Modelling Platform across Gas, LNG and Power markets. You’ll work with Quants, Data Scientists and Engineers to translate complex modelling and forecasting requirements into scalable technical solutions. What you’ll do * Gather and define requirements for forecasting, scenario modelling and analytics * Translate quantitative concepts into technical requirements and user stories * Support design of data pipelines, models and analytics tools * Work with Python-based analytics and complex datasets * Drive Agile delivery, UAT and stakeholder alignment What you’ll bring * BA experience in energy trading, analytics or modelling * Strong knowledge of Gas, LNG \& Power markets * Experience with Python (pandas, NumPy) and data-heavy environments * Understanding of forecasting / ML workflows * Strong stakeholder and Agile delivery skills

Technical Analyst

Join us as a Technical Analyst, where you’ll play a key role in shaping and delivering change across our Digital Channels and Payments teams. In this role, you’ll work across both business and technical domains—supporting system evaluations, working with data, and translating detailed requirements into clear, testable technical specifications. You’ll help ensure our Corporate Products and Services are enhanced effectively by defining robust functional and non‑functional requirements, supporting agile delivery processes, and contributing to programme‑level governance and oversight. You’ll collaborate closely with cross‑functional teams, working with data, platform technologies and underlying systems to support high‑quality delivery. You’ll also help shape roadmaps, coordinate demand, and ensure alignment to strategic priorities across multiple programmes. To be successful as a Technical Analyst, you should have experience with: * Business or technical system evaluation experience in a large‑scale technical environment with consistent experience translating business requirements into clear, testable technical requirements. * Ability to write SQLs to query large datasets in an efficient manner with the experience or familiarity with Database , Linux, ApaaS, and network technology requirements. * Experience with requirements definition processes (functional and non‑functional), with the capability to support teams in shaping accurate and comprehensive documentation. Some other highly valued skills may include: * Good data insight capabilities and ability to present data insights to technical and non‑technical stakeholders. * Supporting demand processes and coordinating interlock and planning with requesting programmes. * Product knowledge of IBM Sterling B2B Integrator and its product suites. You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology capabilities, as well as job‑specific technical skills. This role will be based in Knutsford. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities * Identification and analysis of business problems and client requirements that require change within the organisation. * Development of business requirements that will address business problems and opportunities. * Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. * Support the creation of business cases that justify investment in proposed solutions. * Conduct feasibility studies to determine the viability of proposed solutions. * Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. * Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. * Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Assistant Vice President Expectations * To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. * Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. * OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. * Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. * Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. * Take ownership for managing risk and strengthening controls in relation to the work done. * Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. * Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. * Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. * Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. * Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Senior Technical Business Analyst

$60 - $90/yr

Senior Technical Business Analyst – Birmingham (Hybrid, 60% on-site) £600–£650 per day | 12-month contract | Inside IR35 We are supporting a major central government digital programme delivering critical engineering capabilities across a large-scale, complex environment. This is a highly technical, hands-on Business Analyst role working directly with software engineering teams. It is not a traditional requirements-gathering or documentation-only position. The Role You will operate as a Senior Technical Business Analyst , working closely with engineers, architects and DevOps teams to shape and deliver technical solutions. You will: * Take ownership of technical epics and poorly defined backlog items * Break these down into clear, delivery-ready user stories * Work day-to-day with software engineers, DevOps and testers * Facilitate technical discussions and ensure shared understanding * Define scope, risks, assumptions, and dependencies across initiatives * Provide ongoing clarification during build and test phases What We’re Looking For This role requires recent, hands-on experience working within software engineering teams . You must clearly demonstrate: * Experience as a Technical Business Analyst embedded within engineering teams (last 2–3 years) * Writing technical user stories and delivering measurable outcomes * Strong collaboration with developers, DevOps, architects and testers * Confidence operating in ambiguous environments and shaping solutions Technical Environment You do not need to be an engineer, but you must be technically credible and comfortable working in modern engineering environments. Experience should include exposure to: * Cloud platforms (AWS and/or Azure) * CI/CD pipelines (e.g. GitLab, Jenkins) * APIs and service-based architectures * Containers (e.g. Docker, Kubernetes) * DevOps practices and ways of working * Non-functional requirements (security, resilience, testability) Agile \& Delivery Approach * Strong Agile mindset (Scrum / Kanban) * Experience working in fast-paced, evolving delivery environments * Comfortable managing ambiguity and refining unclear requirements * Focus on outcomes, not just documentation Environment * Central government / public sector digital environment * Large-scale, complex engineering landscape * Structured delivery with clear governance Location \& Working Pattern * Birmingham (primary hub) * Minimum 60% on-site attendance required * Candidates must be within a realistic 60–90 minute commute Additional Information * 12-month initial contract * Day rate up to £650 (inside IR35, umbrella) * BPSS clearance required (must be eligible) * One-stage interview process (Teams) * Immediate start preferred If you are a technically strong Business Analyst who enjoys working closely with engineering teams and shaping solutions in complex environments, this role offers the opportunity to make a tangible impact within a large-scale digital programme.

System/Business Analyst (Non-Technical)

From $45/yr

Position Title: Technology Business Management (TBM) Analyst / System-Business Analyst Location: Remote (U.S.) Clearance Requirements: None Position Status: Contract (6 Months) Pay Rate: $45/hour Position Description: We are seeking a highly analytical Technology Business Management (TBM) Analyst / System-Business Analyst to drive IT cost transparency, financial modeling, and expense optimization across enterprise IT functions. This role plays a key part in aligning IT financial management with business value , supporting areas such as Infrastructure, Cybersecurity, Product Management, and IT Operations . You will partner with cross-functional stakeholders across IT, Finance, and Business teams to improve cost allocation models, financial reporting, and data-driven decision-making . This is an excellent opportunity for professionals experienced in TBM frameworks, IT finance, and cost transparency initiatives to make a measurable impact. Key Responsibilities: * Lead Technology Business Management (TBM) expense transparency initiatives across IT service towers * Develop, maintain, and optimize IT cost models, allocation methodologies, and financial reporting frameworks * Partner with service owners and finance teams to validate cost drivers and ensure accurate financial inputs * Enhance and manage IT financial reporting dashboards and spend analysis for stakeholders * Continuously improve data mapping, allocation logic, and cost modeling assumptions for accuracy and scalability * Translate complex financial and technical data into clear, actionable insights for non-financial audiences * Support budgeting, forecasting, procurement analysis, and contract cost evaluations * Ensure consistency and governance in IT financial processes and reporting standards Required Skills / Education: * Proven experience in Technology Business Management (TBM), IT Financial Management, or Cost Transparency * Strong understanding of: + Budgeting \& forecasting + Cost allocation methodologies + Financial reporting \& analysis + Procurement \& contract management * Advanced proficiency in Microsoft Excel (data modeling, pivot tables, complex formulas, scenario analysis) * Strong stakeholder management skills across IT, Finance, and Business teams * Ability to convert complex datasets into business-friendly insights and recommendations Preferred Skills: * Experience with TBM tools and cost transparency frameworks * Proficiency in Power BI or similar data visualization tools * Hands-on experience with ServiceNow (ITFM, CMDB, service taxonomy) * Familiarity with ERP systems such as PeopleSoft Financials * Exposure to large-scale enterprise IT environments Ideal Candidate Profile: * Detail-oriented with strong analytical and problem-solving skills * Excellent communication and stakeholder engagement abilities * Self-starter who can manage multiple priorities in a fast-paced environment * Comfortable working with large, complex financial datasets * Passion for improving IT cost visibility and business alignment Why Join Us? This role offers the opportunity to work on high-impact IT financial transformation initiatives , helping organizations gain visibility into technology spend and optimize investments. You’ll collaborate with experienced professionals and contribute to meaningful, data-driven decision-making. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm—we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Technical Business Analyst

POSITION SUMMARY We are looking for a result-oriented person – the kind of contributor who is willing to get into the details and wants to make a big difference for our business by being a part of developing best-in-class systems solutions to support our diverse business teams. This position will be coached to research and resolve problems, develop specifications from business requirements, coordinate technical support, and contribute to software and process solutions for Peterbilt IT supported Applications. The Business Technical Analyst will participate in creating solutions, will develop specifications or process diagrams, produce deliverables related to the project(s) assigned and assists in post implementation support and system enhancements. This position is will participate in gathering, compiling, testing and synthesizing information with regard to core technology, processes or systems. JOB FUNCTIONS / RESPONSIBILITIES * Coordinate prioritization process * Perform User Story Analysis and extracts requirements for stories * Gain an in depth knowledge of the business requirements * Develops and executes functional test cases. * Coordinate User Acceptance Testing with business customers. * Works with customers in defining and proposing alternative solutions for changes and break fixes. * Provides input on solution and business requirement document. * Gain enough technical details of a project to participate in the estimations process. * Supports implementation of process improvements, best practices, and high quality solutions. * Provides system support for production issues by troubleshooting and recommending solutions. * Performs organizational tasks regarding change control, incident management and audit. * Works with product owner and customer to identify and document requirements that will be used to produce systems requirements documentation. QUALIFICATIONS: * 3-5 years business or configuration experience in Business Analyst or Developer role * Ability to stay organized. * Demonstrated experience in the delivery of service and change using Agile Methodologies. * Demonstrated ability to communicate both verbally and in writing within own team and business. * Customer service oriented. * Proven to be able to work well under pressure. * Competent understanding of Business Analyst processes including requirement gathering and delivery EDUCATION/TRAINING REQUIRED : * Bachelor’s degree in Business Administration, Computer Science, Information Systems or other related field preferred. * ITL Foundation Certification preferred. PHYSICAL DEMANDS: * This position is in an office/desk work setting. * Location Lewisville, TX. Five days per week in-office required. * Contributes to department process improvement activities. * Help document and coordinate go-live activities. * Participate with creating business process diagrams.

Technical Business Analyst - Cloud Foundations

$74,000 - $126,000/yr

Overview: When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you! The analyst will create and capture requirements, track changes, and monitor progress across initiatives. They will outline business needs and ensure that software or systems are designed, developed, and delivered to meet those needs. This role requires strong interpersonal and communication skills, with the ability to translate business objectives into actionable technical specifications and support the delivery of scalable, efficient systems. This role serves as a critical liaison between business stakeholders and technical teams, responsible for analyzing business processes, documenting systems, and ensuring technology solutions align with strategic goals. Responsibilities: * Partner with product owners and stakeholders to gather and translate business requirements into detailed technical documentation. * Document current and future state processes, identify inefficiencies, and recommend improvements to enhance workflows. * Serve as an intermediary between technical teams and business units, ensuring alignment and clarity throughout the project lifecycle. * Track changes to requirements, monitor project progress, and support testing and validation efforts. * Communicate requirements and functional specifications to product engineering teams * Create and maintain reports on system performance, business metrics, and project outcomes to inform decision-making. Minimum Wage: USD $74,000.00/Yr. Maximum Wage: USD $126,000.00/Yr. Qualifications: * Bachelor’s degree in Business, Information Systems, Computer Science, or related field required. * 3–5 years of experience in business analysis or technical analysis roles. * Strong understanding of software development lifecycle (SDLC) and Agile methodologies. * Proficiency in tools such as SQL, Excel, Jira, Confluence, and process modeling software. * Excellent communication and stakeholder engagement skills. * Ability to work independently and collaboratively in a fast-paced environment. Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 7.5% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com. NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Technical Analyst

From $200/yr

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact. We are looking for an experienced Technical Analyst to join our Support team. The ideal candidate has a strong technical background, is customer-focused, and is skilled in supporting complex business applications. You will be the go-to expert for troubleshooting, client engagement, and delivering top-tier solutions across multiple bespoke applications and systems. This role requires a deep understanding of support procedures and service, data extraction, functional analysis and troubleshooting, and reporting, combined with the ability to handle real-time support queries from a global client base. You will work within a high-performing, self-managed team that values effective communication and problem-solving. You'll also contribute to improving our support processes by sharing knowledge and working collaboratively with both technical teams and clients. Responsibilities Technical Analysis * Provide 1st and 2nd line support for a system or portfolio of applications. * Use MS SQL to query databases, manage data extractions, and develop custom reports to meet client needs. * Troubleshoot and resolve SQL query issues, ensure data accuracy, and test report outputs for completeness. Application Administration \& Configuration * Document functional changes, ensuring transparency in updates, and work closely with clients to keep them informed. * Monitor application/system performance. System Support * Act as a Subject Matter Expert for clients utilizing complex business solutions of an enterprise and/or bespoke nature. * Provide expert-level support for troubleshooting system-related issues, guiding clients toward efficient solutions. * Utilise and manage a ticketing system to log, track, and resolve incidents and service requests. * Diagnose and troubleshoot application or system errors, including data-related, functional and performance issues. * Identify when escalation is necessary for complex problems. * Perform or assist with system testing, maintenance, and deployments. Client Engagement \& Issue Resolution * Engage with clients globally to understand business processes and system-related issues, offering timely, accurate solutions. * Proactively identify potential problems and investigate incidents, providing clear documentation and follow-up until resolution. Process Improvement * Identify areas where support processes can be enhanced, sharing insights with the team to drive improvements in service delivery. * Identify tools that can be leveraged to improve service delivery. User Training \& Knowledge Sharing * Conduct user training sessions to help clients and internal teams understand system functionalities and best practices. * Participate in change management and release processes. * Share knowledge within the team to build the skills of all team members and foster collaboration. Requirements * Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience. * 4+ years of experience supporting complex ERP systems or custom business applications. * Proficiency in SQL querying and trouble shooting. * Strong understanding of SQL database structures and application architecture. * Ability to troubleshoot software issues and investigate technical incidents across multiple platforms. * Proven track record of working closely with clients to understand their needs and resolve complex issues. * Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. * Highly organized, with strong attention to detail and a problem-solving mindset. * Team-oriented and collaborative with a focus on continuous improvement. * Real estate and finance experience would be advantageous. Personal Attributes * Friendly and humble * Conscientious * Empathetic and self-aware * Considerate * Self-motivated * Sound decision-making ability * Team player with good interpersonal skills * Detail-oriented and methodical * Strong sense of ownership and accountability * Willingness to learn and adapt to new technologies Required Skills \& Competencies * Strong understanding of IT application support and service management. * Knowledge of databases (SQL), APIs, and integrations. * Troubleshooting and analytical problem-solving skills. * Excellent communication and customer service skills. * Ability to work under pressure and manage multiple priorities.

Technical Business Analyst

Remote | Technical Business Analyst | Full-time We are actively recruiting a Technical Business Analyst to support solution delivery across business and technical teams. This role works closely with stakeholders, Solution Delivery, and Technical Delivery resources to gather business needs and translate them into clear technical requirements that support enterprise healthcare systems and solutions. The Technical Business Analyst plays a critical role in bridging the gap between business and technology, supporting initiatives from concept through development and ongoing support in an Agile environment. What you’ll do * Partner with business stakeholders and technical teams to gather and define requirements * Translate business needs into technical specifications, user stories, and acceptance criteria * Act as a liaison between business and technical resources * Participate in Agile/Scrum ceremonies including sprint planning and reviews * Create documentation including data mappings, workflows, and technical diagrams What we’re looking for * Bachelor’s degree in business, information systems, computer science, healthcare, or related field preferred * Strong technical aptitude with the ability to communicate across business and technical audiences * Experience working in Agile/Scrum environments * Understanding of relational databases, data flows, and system integrations * Strong analytical, documentation, and communication skills "Equal Opportunity Employer/Veterans/Disabled"

Technical Business Analyst - Cloud Foundations

$74,000 - $126,000/yr

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you! The analyst will create and capture requirements, track changes, and monitor progress across initiatives. They will outline business needs and ensure that software or systems are designed, developed, and delivered to meet those needs. This role requires strong interpersonal and communication skills, with the ability to translate business objectives into actionable technical specifications and support the delivery of scalable, efficient systems.This role serves as a critical liaison between business stakeholders and technical teams, responsible for analyzing business processes, documenting systems, and ensuring technology solutions align with strategic goals. Responsibilities * Partner with product owners and stakeholders to gather and translate business requirements into detailed technical documentation. * Document current and future state processes, identify inefficiencies, and recommend improvements to enhance workflows. * Serve as an intermediary between technical teams and business units, ensuring alignment and clarity throughout the project lifecycle. * Track changes to requirements, monitor project progress, and support testing and validation efforts. * Communicate requirements and functional specifications to product engineering teams * Create and maintain reports on system performance, business metrics, and project outcomes to inform decision-making. * Bachelor’s degree in Business, Information Systems, Computer Science, or related field required. * 3–5 years of experience in business analysis or technical analysis roles. * Strong understanding of software development lifecycle (SDLC) and Agile methodologies. * Proficiency in tools such as SQL, Excel, Jira, Confluence, and process modeling software. * Excellent communication and stakeholder engagement skills. * Ability to work independently and collaboratively in a fast-paced environment. Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 7.5% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com. NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. Pay Range: $74,000.00 - $126,000.00 Annually

Technical Business Analyst w/ Pharma exp

From $401/yr

Responsibilities Kforce has a client in Boston, MA that is seeking a Technical Business Analyst w/ Pharmaceutical industry experience. Job Summary: We are seeking an experienced Technical Business Analyst (TBA) to support our rapidly growing Aesthetics Business Unit. As a key member of the team, you will bridge the gap between business needs and technical capabilities. Responsibilities: * Act as the liaison between IT and business units, gather requirements while working with the different teams and document the Business requirements * Collaborate with the vendor or implementation team to help translate the Business reqs to technical reqs * Assess current IT infrastructure and business processes to improve efficiency with the data quality , architecture , data modeling. Ensure high-quality, accurate data by providing recommendations for validating data from diverse sources (e.g., CRM, Sales , ERP systems) * Collaborate with the vendor team to review technical documentation including data flows , process flows , user stories * Lead implementation teams for new software enhancements, conducting user acceptance testing (UAT) to ensure solutions are functionally accurate * Lead discussions to implement automated dashboards and reports using SQL, Power BI, Tableau for stakeholders * Partner with Operations teams to provide data-driven recommendations that improve product adoption Requirements * 5-7 years of experience in data analysis, business intelligence, data modeling, Business requirements analysis ideally in the Dermatology, pharmaceutical industry * Expert-level SQL skills * Strong proficiency in Tableau, Power BI, or similar data visualization tools The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability \& ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Technical Business Analyst

Company Description We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job Description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital \& Data community? 🤔 * Join our Digital \& Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. * Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do. * Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. * Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same * Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring * Deepen your expertise through our a culture of learning and growth – you’ll have budget to take courses (technical and non-technical training), plus gain certifications What You Can Expect 🌱 * Work to agile best practices and cross-functionally with multiple teams and stakeholders. You’ll be using your technical skills to problem solve with our clients, as well as working on internal projects * Live in-person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams * Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. * An environment that deeply cares about its values Values | PA Consulting * Tailor PA's business analysis framework to meet the specific needs of a client environment * Work with clients to ensure processes are defined and requirements are captured and managed effectively * Help clients build a compelling case for change and manage transformation in a controlled and effective way * Provide support to programme and project implementation * Perform assurance reviews of client's capabilities, drawing on PA's business analysis assurance framework and supported by your own business analysis experience Qualifications Essential requirements ✅ Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. * A minimum of two years' experience of working as a Business Analyst, preferably in one or more of the following areas: Agile environment, process design and analysis, and / or information system transformation * You thrive in problem-solving and analytical thinking in troubleshooting and solution design * You enjoy collaborating with multiple stakeholders in a fast-paced environment * Ability to understand stakeholder objectives, processes and services to contribute to strategic change control and delivery management * The ability to articulate the approaches, tools, and responsibilities of a business analyst Additional Information Assessment process ⚖️ Please note that the interview stages may be subject to change based on the specific requirements of the role. * Quick call with one of our Tech Recruiters – to discuss your application, the role and PA * Round 1: Either a competency or technical interview (60 mins) * Round 2: Either a competency or technical interview, whichever you didn’t do at first round (60 mins) * Final round 🎉: Meeting with a PA leader - a mini case study and discussion around your client-centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA here. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: * Health and lifestyle perks accompanying private healthcare for you and your family * 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days * Generous company pension scheme * Opportunity to get involved with community and charity-based initiatives * Annual performance-based bonus * PA share ownership * Tax efficient benefits (cycle to work, give as you earn) We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com

Technical Business Analyst - Financial Services

From $25/yr

Introduction At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We Offer * Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications * * Regular and frequent promotion opportunities to ensure you can drive and develop your career with us * * Feedback and checkpoints throughout the year * * Diversity \& Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks * * A culture where your ideas for growth and innovation are always welcome * * Internal recognition programs for peer-to-peer appreciation as well as from manager to employees * * Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme * * More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental \& optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities We are looking for a Technical Business Analyst to join IBM’s Financial Services team, with strong experience in the banking sector. The role focuses on translating business needs into technology solutions that improve operational efficiency, support regulatory compliance, and enhance customer and user experiences. The ideal candidate will have a strong understanding of banking platforms, data integration, and financial‑services regulatory frameworks. You will work closely with business, technology, architecture, and compliance teams to gather requirements, shape technical specifications, and support the delivery of solutions across core banking, digital channels, and associated platforms. Key Responsibilities * Analyse business and regulatory requirements and convert them into clear technical specifications for banking systems, integrations, and data flows. * Partner with stakeholders across retail, commercial, and digital banking to understand current processes, dependencies, and system interactions. * Provide subject‑matter expertise across key banking domains such as payments, cards, lending, core banking, digital journeys, and regulatory compliance (for example PSD2, AML/KYC). * Work with IBM product, architecture, and technology teams to ensure solutions align with industry standards, regulatory expectations, and client objectives. * Support impact assessments for regulatory changes, new products, and enhancements to banking systems. * Conduct gap analysis to compare existing and target states of systems or processes. * Collaborate with architects and development teams to shape solution approaches and integration requirements. * Support the creation of data models, system maps, and interface specifications. * Review technical designs to ensure traceability and alignment with business goals. * Use SQL or advanced data analysis techniques to validate requirements, support root‑cause analysis, and contribute to testing activities (preferred skill within IBM banking projects). * Support testing and validation activities to ensure solutions meet business needs, regulatory obligations, and data integrity standards. * Facilitate workshops and discussions with business stakeholders, architects, and developers to gather requirements and review solution proposals. Preferred Education Bachelor's Degree Required Technical And Professional Expertise * Experience as a Business Analyst or Technical Business Analyst in banking or financial services. * Strong understanding of banking processes, digital channels, and data integration principles. * Familiarity with banking products and functions such as payments, lending, account management, and treasury operations. * Experience working with regulatory and compliance requirements impacting banking technology (such as AML, KYC, PCI‑DSS, SOX, and data‑privacy regulations). * Hands‑on experience with Agile delivery frameworks and tools such as JIRA, Confluence, and process modelling tools (Visio, BPMN, Lucidchart). * Strong analytical and problem‑solving skills with high attention to detail; SQL or data‑analysis capability preferred. * Excellent communication, documentation, and stakeholder‑management skills. Preferred Technical And Professional Experience Desirable Skills, Certifications, and Experience * Relevant Technical Business Analyst or Business Analysis certifications (such as CBAP, CCBA, ECBA, BCS Business Analysis, PMI-PBA, or Agile/Scrum certifications). * Experience with business analysis and documentation tools such as Lucidchart, Visio, JIRA, and Confluence. * Familiarity with Agile methodologies, including the Scrum framework and associated delivery practices. * Knowledge of the software development life cycle (SDLC) and how technology changes move through discovery, design, development, testing, and deployment. * Experience in data analysis and reporting to support requirement validation, impact assessment, and solution design. * A strong commitment to continuous learning and professional development, aligned with IBM’s culture of growth and upskilling.

Technical Business Analyst

From $12/yr

Job : Technical Business Analyst Location: Dallas, TX - Onsite Job Type: W2 \& C2C Job Description: Qualifications Bachelor's degree in Computer Science, Information Systems or related field. * 12+ years of total IT experience. * 8+ years of experience as a System Analyst or Technical Product Owner role. Experience in converting the solution architecture and high-level business requirements into user stories. * Experience in data mapping with User Experience and defining the Data model for REST APls. * Strong knowledge and experience with continuous integration and continuous delivery. * Solid technical background with understanding and/or experience in software development and web technologies * Strong knowledge and experience in REST clients and services. * Strong knowledge and experience being responsible for running applications in production. * Experience working within the agile/scrum/kanban development team.