Analyst - Technical Support & Consulting Track

**About the Company** Bridge Partners is the leading growth consultancy for the tech and cloud industry. We help our customers grow through transformative marketing, sales, and partner programs. Our firm is advancing bold commitments to technology, sustainability, accessibility, and inclusion. We are trusted advisors to the world’s most innovative companies, and we lead with purpose—to create opportunity and impact for our clients, our peers, and the communities where we work. We're authentic, inclusive, collaborative, and results oriented. All roles are remote; leadership should expect reasonable travel. We also bring people together occasionally for collaboration and encourage candidates who have proximity to the following hubs to apply: Austin, Dallas, Phoenix, Portland and Missoula, as well as the Bay, SoCal and Washington state. Learn how the real you can make a real impact today at **www.bridge.partners/careers** . **Your role as an Analyst – Technical Support \& Consulting Track** At Bridge Partners, our Analysts play a key role in supporting client\-facing initiatives while building foundational consulting and technical skills. This entry\-level opportunity is ideal for individuals who enjoy solving technical problems and are eager to grow into a consulting career. You’ll work alongside experienced consultants and cross\-functional teams to support marketing, business operations, and program delivery—while also serving as a first line of technical support within client environments. **While this is a remote role, candidates should be available to work standard business hours of 8:00 AM – 5:00 PM Pacific Time to support client and team collaboration.** **What You’ll Do** * Support execution of client projects across marketing, sales, and business operations * Coordinate tasks, timelines, and deliverables with consultants and stakeholders * Maintain project tracking tools and contribute to reporting, documentation, and communications * Assist with scheduling, stakeholder updates, and content coordination **Technical Support Responsibilities** * Serve as a first point of contact for system access and tool\-related issues * Troubleshoot common issues (account provisioning, permissions, MFA, VPN, collaboration tools) * Partner with client IT teams to track and resolve access tickets * Document recurring issues and create simple how\-to guides or knowledge base content * Identify opportunities to improve onboarding, access management, and tool usage processes **What We’re Looking For** * Bachelor’s degree (or equivalent experience) in business, communications, information systems, or a related field * Strong organization, communication, and time management skills * Interest in both technical support and consulting work * Basic understanding of IT concepts (user access, permissions, authentication, troubleshooting) * Familiarity with Microsoft 365 (Teams, SharePoint), and project tools like Asana or Smartsheet * Ability to problem\-solve, ask thoughtful questions, and escalate when needed **Bonus: AI \& Emerging Technology Interest** * Experience using tools like ChatGPT, Microsoft Copilot, or Google Gemini * Curiosity about applying AI to improve workflows, documentation, and productivity **What Sets You Apart** * A strong desire to learn and grow in a consulting environment * A service\-oriented mindset—you enjoy helping others solve problems * Comfort working in fast\-paced, ambiguous environments * Interest in building both technical and business skill sets early in your career **Why Join Bridge Partners?** You’ll gain hands\-on experience across client projects, technical support, and consulting—building a strong foundation for future roles in consulting, operations, or technology. Come join an industry leader and 8\-time Best Places to Work award winner! **Compensation** The hourly pay range for this role is **$22 to $25 per hour** . The final rate will be determined based on a variety of factors, including the candidate’s relevant work experience, certifications, education, and geographic location. **Work Eligibility** Applicants must be authorized to work in the United States and must not require employer sponsorship now or in the future. Employees working 20 hours or more per week are eligible for the following benefits: o Medical o Dental o Vision o Health Savings Account o Commuter Plan o Paid Basic Life/AD\&D coverage o Voluntary Life/AD\&D coverage All employees are eligible for: o 401k Matching o Employee Discount Programs o Employee Assistance Program o Training and Development o Bridge Partners Charitable Donation Matching Program o Paid Time Off (PTO) and Holidays *At Bridge Partners we live by our values, which include authenticity. We actively seek out and hire employees from diverse backgrounds to add their authentic voice to our company; we succeed when we create space for people from every background, gender, race, age, religion, ability, and orientation. Bridge Partners is an equal\-opportunity employer.* *Due to the high volume of applications, we are not able to respond to every resume we receive. Thank you for your understanding.*