Senior Analyst, Technical Security
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Sr. Technical Security Analyst is responsible for ensuring the organization's physical security technical infrastructure and systems are secure from potential risks and vulnerabilities. This role involves conducting physical security technical assessments, deploying security technologies, troubleshooting technical issues, and providing guidance to staff and end-users on security-related matters. The Sr. Analyst will also collaborate with cross-functional teams, assist in the development of security policies, and ensure compliance with regulations and industry best practices. Job Description Core Responsibilities * Utilizes technical expertise and industry best practices to implement physical security technology solutions that address the organization's unique security requirements. * Configures and maintains physical security software, applications, and other physical security tools, to protect the organization's assets. * Provides input on the architecture and engineering of new and existing physical security applications, including evaluating technical designs. * Develops detailed plans for implementing selected physical security solutions, including hardware, software, configuration parameters, and test plans. * Troubleshoots physical security applications and server issues, ensuring timely resolution. * Supports the integration of infrastructure with physical security solutions, ensuring requirements are met. * Resolves security incidents promptly, troubleshoots technical issues, and determines root causes. * Provides technical guidance and support to other staff and end-users on physical security-related matters. * Supports physical security device inventory, lifecycle management, and configuration standards. * Assists in facilitating the Physical Security Break/Fix Program, tracking issues and status, prioritizing urgent issues, and documenting related processes. * Supports management with physical security system administration projects and initiatives from inception to completion. * Collaborates with Legal, Compliance teams and Cyber/IT, as needed, and coordinates the physical security technology component of internal and external audits to ensure physical security programs adhere to relevant laws, regulations, standards, and policies. * Evaluates new physical security threats, technology trends, and develop effective physical security technical controls. * Stays updated on industry and regulatory trends to maintain current knowledge. * Compiles reports, dashboards, or operational metrics to measure the effectiveness of the technical security program. * Communicates complex security concepts to non-technical stakeholders and provides clear and concise reports. * Other duties as assigned. Preferred Qualifications * Experience administering enterprise physical security platforms such as Genetec Security Center, Honeywell Pro-Watch, AMAG Symmetry, LenelS2 OnGuard, WinPak, or similar systems * Experience administering enterprise video management systems (VMS) such as Genetec, Milestone, Avigilon, or similar * Experience managing physical security hardware platforms including Mercury controllers, AMAG, Axis, Hanwha, Bosch, HID, DMP, or similar * Experience administering large-scale deployments of access control, video surveillance, and intrusion detection systems * Familiarity with REST APIs, SDKs, or integration frameworks * Experience with Python, C++, or similar programming languages * Knowledge of access control credential technologies, including Wiegand and OSDP, credential bit formats, mobile credentials, and encrypted card technologies such as SEOS (Elite) and DESFire * Experience with Microsoft SQL queries and database structures. * Experience with video analytics platforms such as KiwiVision, BriefCam, Avigilon Appearance Search, or similar * Thorough knowledge of networking concepts including IPv4 / IPv6, subnetting, DHCP, DNS and network segmentation * Practical experience working in and supporting enterprise Windows Server environments * Experience troubleshooting system outages, device failures, and software/application issues * Experience supporting enterprise-scale deployments of physical security infrastructure * Strong documentation skills including system architecture diagrams, troubleshooting guides, and operational procedures * Familiarity with camera analytics tuning and event detection configuration * Experience integrating physical security systems with Azure AD / Entra Education * Bachelor’s Degree preferred in an area of study relevant to this position (i.e., Computer Science, Information Technology, Cybersecurity, Information Systems Management, Business Administration, Risk Management, etc.) Related Work Experience * Generally, requires four plus years of related experience. Working Conditions * Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. * Must be willing to travel up to 10%. Employees At All Levels Are Expected To * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment. Skills Technical Security; Information Security; Security Risk Assessment Salary National Pay Range: $53,523.07 USD-$125,444.69 USD Illinois Pay Range: $56,868.26 USD - $110,391.33 USD Colorado Pay Range: $60,213.45 USD - $115,409.11 USD Hawaii Pay Range: $70,249.03 USD - $105,373.54 USD Washington DC Pay Range: $76,939.41 USD - $115,409.11 USD Maryland Pay Range: $63,558.64 USD - $115,409.11 USD Minnesota Pay Range: $60,213.45 USD - $105,373.54 USD New York Pay Range: $63,558.64 USD - $125,444.69 USD Washington Pay Range: $60,213.45 USD - $120,426.90 USD New Jersey Pay Range: $66,903.83 USD - $120,426.90 USD Vermont Pay Range: $63,558.64 USD - $100,355.75 USD Massachusetts Pay Range: $66,903.83 USD - $120,426.90 USD California Pay Range: $60,213.45 USD - $111,506.39 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years