Business & Technical Analyst
UNIVERSAL Technologies is seeking 2 (two) a Business \& Technical Analyst for a hybrid position in New York, NY with alternating days on site to support HR Payroll systems within a public sector environment. Active LinkedIn preferred. This consultant will work under the direction of a project manager to analyze business needs, develop technical and functional documentation, support testing efforts, and ensure the successful operation of payroll-related applications. The ideal candidate will have a strong blend of business analysis, technical documentation, and system support experience. \*Contract is projected to last approximately 11 months. WHO WE ARE UNIVERSAL Technologies is a certified Women-Owned Business Enterprise (M/WBE) specializing in IT consulting and professional services. We provide experienced technology professionals to government agencies and private-sector clients, delivering cost-effective solutions that drive innovation and operational excellence. WHAT WE OFFER At UNIVERSAL Technologies, we offer consultants the opportunity to work on impactful technology initiatives that support critical public-sector operations. Our team members collaborate with experienced professionals while contributing to system enhancements, modernization efforts, and continuous improvement initiatives. MANDATORY SKILLS / EXPERIENCE * Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical or business discipline. * Proven experience analyzing and documenting business and technical requirements. Previous experience on enterprise level Payroll applications strongly preferred At least 6-years of experience as a Technical Business Analyst * Experience authoring functional specifications and collaborating with business stakeholders for approval. * Experience developing technical specifications for interfaces and data conversion processes. * Ability to work closely with technical teams during design, development, and implementation phases. * Experience troubleshooting software issues and resolving defects reported by end users. * Experience supporting system testing efforts including writing and executing test cases and documenting results. * Experience performing User Acceptance Testing (UAT). * Ability to simulate business processes to validate system changes and ensure data/process integrity. * Experience developing or supporting reporting solutions and working with reporting teams to deploy reports. SCOPE OF SERVICES * Analyze and document business requirements to support payroll-related systems and applications. * Develop functional specifications and review with business owners and technical teams to support system design and development. * Author technical specifications for interface and conversion processes. * Develop supplemental reports and coordinate with report development teams to deploy reporting solutions. * Investigate and resolve application issues and defects in collaboration with business and technical teams. * Support integrated system testing activities, including test case creation, execution, and results documentation. * Coordinate and/or perform user acceptance testing activities to validate system functionality. * Execute simulations of business processes to ensure system changes do not introduce errors. UNIVERSAL Technologies is an equal opportunity employer.