Senior Technical Analyst

At Aevi, we're not just a team; we're a vibrant, global community, committed to shaking up the payments industry. Our culture is all about innovation, creativity, and a passion for pushing boundaries. We're thrilled to welcome new Aevi'ators who vibe with our values and mission and are ready to join us on our journey of transformation and growth. We are looking for a Senior Technical Analyst to act as a key technical authority across Aevi's platforms. This is a hands-on senior individual contributor role where you will lead complex investigations, resolve business-critical production incidents, and shape technical solutions across distributed payment systems. You will operate as an L3/L4 escalation point, working across Engineering, Architecture, Product, Delivery and external partners. Beyond solving problems, you will mentor analysts, strengthen engineering processes, and actively contribute to platform stability and technical excellence. If you thrive in high-complexity fintech environments and enjoy deep system analysis combined with customer interaction, this role is for you. What you'll be doing: - Own complex incidents end-to-end - Lead root cause analysis across distributed systems - Investigate cross-platform issues spanning APIs, logs, databases and integrations - Define remediation strategies and technical recommendations - Support and mentor junior and medior analysts - Drive advanced technical analysis - Work across payment platforms including processing, data flows, host connectors, settlement and reconciliation - Perform impact assessments and risk analysis - Identify architectural weaknesses and improvement opportunities - Engage with customers and partners - Represent Engineering in customer workshops and escalations - Challenge assumptions and ensure scalable, viable integration designs - Provide clear technical updates and risk assessments to stakeholders - Own Change Requests and Product Requests - Perform impact analysis and solution design - Facilitate technical workshops - Support development, QA, FAT/UAT and pilot phases - Elevate documentation standards - Maintain architectural overviews, data flow diagrams and runbooks - Define documentation quality standards across the Analyst team What makes this role Senior: - You work autonomously and define priorities within your domain - You act as a technical escalation point - You propose solutions and remediation strategies - You influence architectural and platform decisions - You mentor others and raise the bar for analytical quality Life at Aevi: Being part of Aevi? It's diving into a space where flexibility, honesty, development, and support are the essentials of our work environment, and we live for a "work smarter, not harder" mindset. At Aevi, we celebrate diversity and inclusivity, firmly believing that our strength lies in our individuality. Our commitment to a better working culture is reflected in our respect and appreciation for each team member, cheering on everyone to just be themselves at work and outside. Who are Aevi: Our mission is to build a more open world, where anyone, anywhere, can take or make any kind of payment. Our cloud-based platform lets payments and transaction data flow across all channels and consumer touchpoints. By connecting digital and in-person interfaces, we are committed to creating the best possible customer experience at the point-of-interaction. Today, we operate across Europe, Australia, and the US with offices in London, Prague, and Paderborn.