Jobs at Bt Group

4 open positions · From $567

Open roles

Product Manager - Physical AI

Bristol, England, UKonsiteFrom $580/yr

Job Title: Product Manager - Physical AI Req ID: 58017 Job Function: Product \& Propositions Posting Start Date: 27/05/2026 Posting End Date: 07/06/2026 Division: Strategy \& Change Job Location: GBR Bristol - Assembly, GBR-London-BTHQ One Braham Advertised Salary: Competitive salary and benefits About The Role BT sits at the heart of the UK’s digital economy, connecting millions of people, businesses and critical public services. As new waves of connected devices emerge, from autonomous systems and physical AI to software-defined infrastructure, the role of the network is shifting from connectivity to intelligence. This role contributes directly to that shift. As a Product Manager in the Physical AI team, you will take ownership of defined product areas and deliver measurable outcomes. You will work on translating strategic direction into tangible products turning customer needs and emerging technology into solutions that can scale within BT’s ecosystem. This is a hands-on product role. You will operate within complex problem spaces, driving execution, learning quickly, and delivering value through focused outcomes by quickly reacting to customer feedback and iterating fast on new product development. What Makes This Role Different * You will own defined product areas within large-scale, nationally significant platforms * You will translate strategy into execution, driving delivery and adoption \& making decisions * You will work across discovery and delivery, balancing speed with quality * You will help embed AI-enabled ways of working into day-to-day product development * You will be an active voice for Innovation culture within BT What You’ll Be Doing You are accountable for delivering product outcomes within a defined scope. You operate at the intersection of customer need, technology and commercial value, ensuring the right problems are prioritised and solved effectively. Define and deliver product outcomes Own the roadmap for your product area, ensuring work is aligned to clear objectives and measurable outcomes such as adoption, usage, customer impact and strategic alignment. Support problem definition and prioritisation Work with senior product leaders to shape problem spaces, bringing structured thinking, data, and customer insight to prioritisation decisions. Drive discovery and evidence-led development Collaborate with User research, Design and Engineering to test assumptions, validate solutions and reduce risk through research, experimentation and data. Deliver high-quality products Own product end-to-end within your scope, ensuring products meet user needs and maintain a high bar for usability, accessibility and performance. Apply AI-enabled ways of working Use AI tools to accelerate product development, from insight generation to prototyping and iteration, improving speed and quality of delivery. Collaborate across teams Work effectively across Product, Delivery, User research, Engineering, Design and Commercial teams to ensure alignment and smooth execution, in a product led environment Contribute to scaling products Support the transition of successful products into wider business units, ensuring readiness for real-world adoption and operationalisation. Essential Skills / Experience * Experience working in a technical product management role within a product led environment * Strong product execution skills with the ability to deliver measurable outcomes * Demonstrable experience in clearly explaining complex technical concepts, in simple, customer centric ways * Structured problem solving and prioritisation capability * Commercial awareness and understanding of customer value Desirable Skills / Experience * Experience working across discovery and delivery * Ability to collaborate within cross-functional teams * Experience with working in complex or emerging regulatory environments * Understanding of mobile networks including 4G \& 5G technologies * Exposure to data-driven or AI-enabled products * Experience using modern tools (including AI) to improve product development efficiency Our Package Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: * 10% on target annual bonus * Access to an online private GP 24/7 for you and your immediate family * Market-leading paid carers leave with up to 2 weeks off * Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay * Discounted EE and BT products, including mobile and broadband * Market leading Pension scheme – 5% from you and 10% from us * Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

via universal intelligenceApply ›

Technical Service Desk Analyst

Cardiff, WLS, GBonsiteFrom $567/yr

Technical Service Desk Analyst ================================== Job Req ID: 56718 Posting Date: 18 Mar 2026 Function: Service Unit: UK Business Location: 3 Capital Quarter, Cardiff, United Kingdom Salary: 33,330 Join BT as a Technical Service Desk Analyst Location: Cardiff - Capital Quarter Why BT? We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future. Why this role matters This is a hands-on technical role operating in a fast paced, service critical environment, requiring strong troubleshooting skills, clear communication, and a disciplined approach to process and governance. What you’ll be doing * Monitor and support PSBA network services using monitoring and alerting tools. * Diagnose and troubleshoot network incidents across customer sites, access network, core infrastructure, and third-party domains. * Manage incidents through their full lifecycle, including prioritisation, escalation, restoration, and closure. * Support and coordinate Major Incidents, ensuring timely restoration and clear customer communications. * Work closely with internal technical teams and third party suppliers to drive resolution. * Provide clear, accurate, and timely incident updates to customers and stakeholders in plain English. * Ensure all incidents, actions, and updates are logged accurately and in line with process. * Contribute to root cause analysis, post incident reviews, and service improvement activity. * Adhere to ITIL practices, operational policies, and security requirements. * Maintain and contribute to technical documentation, LWIs, and knowledge articles. What skills you’ll need * Strong understanding of networking fundamentals (WAN / LAN, routers, switches, resilient connectivity). * Experience supporting networked services in a live operational or service desk environment. * Proven ability to diagnose and resolve technical incidents under time pressure. * Experience using monitoring or alerting tools to identify and assess service impact. * Strong incident management skills, including escalation and stakeholder coordination. * Excellent written and verbal communication skills, with the ability to explain technical issues clearly to non-technical audiences. * Ability to work to SLA / OLA commitments in a customer facing environment. * Strong attention to detail and a methodical approach to problem solving. * CCNA (or working towards) or equivalent networking qualification. * Experience supporting public sector or large enterprise networks. * Exposure to cloud connectivity services or modern network architectures. * Good Excel or reporting skills for operational analysis. * Awareness of ITIL practices, particularly Incident, Change, and Problem Management. Personal Attributes * Calm and composed under pressure. * Strong sense of ownership and accountability. * Customer focused and service driven. * Proactive and willing to challenge constructively. * Keen to learn and continuously improve. Benefits: * BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% * From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up * Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more * 22 days annual leave (not including bank holidays), increasing with service * 24/7 private virtual GP appointments for UK colleagues * 2 weeks carer’s leave * World-class training and development opportunities * Option to join BT Shares Saving schemes A Few Points To Note: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Don’t Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

5 months agovia universal intelligenceApply ›

SQL Developer

Cape Town, WC, ZA

Employment Type Contract ##### Experience 3 to 7 years ##### Salary Negotiable ##### Job Published 04 February 2026 ##### Job Reference No. 1479212122 Job Description =================== Experience Level: Mid-Level (Minimum 3 Years) We are seeking a skilled SQL Developer / ETL Developer with at least 3 years of experience to join our Business Intelligence (BI) delivery team. The successful candidate will play a key role in designing, developing, and maintaining data integration and BI solutions using the Microsoft technology stack. This role requires strong SQL expertise, hands-on SSIS experience, and a solid understanding of data warehousing principles to support reporting, analytics, and business decision-making. Key Responsibilities: Design, develop, optimise, and maintain complex SQL Server queries, views, stored procedures, and functions. Build, enhance, and support ETL pipelines using SQL Server Integration Services (SSIS) to ingest, transform, and load data into data warehouses and data marts. Participate in BI projects, delivering trusted datasets for dashboards, reports, and analytical models. Collaborate with business analysts, data engineers, and stakeholders to translate business requirements into technical solutions. Perform data validation, reconciliation, and quality checks to ensure data accuracy and consistency. Design and support dimensional data models (fact and dimension tables). Troubleshoot performance issues and optimise SQL Server and SSIS packages. Maintain technical documentation, including ETL mappings, data models, and process flows. Support deployments and production environments using Azure DevOps or similar tools. Apply best practices for version control, change management, and CI/CD within the Microsoft ecosystem. Required Skills \& Experience: Minimum 3 years of hands-on experience as a SQL / BI / ETL Developer. Strong proficiency in Microsoft SQL Server (T-SQL), including performance tuning and query optimisation. Proven experience developing ETL solutions using SSIS. Solid understanding of data warehousing concepts, including dimensional modelling (Star/Snowflake schemas). Experience across the Microsoft BI stack, including: + SQL Server + SSIS + SSRS and/or Power BI (advantageous) In order to comply with the POPI Act, for future career opportunities, we require your permission to maintain your personal details on our database. By completing and returning this form you give PBT your consent "If you have not heard from us in two weeks, please note that you were unsuccessful for the role. However, we will keep your resume on file and reach out if any other suitable opportunity arises in the future".* Skills ========== AWSCloud ArchitectureMicrosoft SQLPythonSQL Server Integration Services (SSIS)Industries ============== BankingFinanceRetail

recentlyvia universal intelligenceApply ›

SQL Developer

Cape Town, WC, ZA

Employment Type Contract ##### Experience 3 to 7 years ##### Salary Negotiable ##### Job Published 04 February 2026 ##### Job Reference No. 1479212122 Job Description =================== Experience Level: Mid-Level (Minimum 3 Years) We are seeking a skilled SQL Developer / ETL Developer with at least 3 years of experience to join our Business Intelligence (BI) delivery team. The successful candidate will play a key role in designing, developing, and maintaining data integration and BI solutions using the Microsoft technology stack. This role requires strong SQL expertise, hands-on SSIS experience, and a solid understanding of data warehousing principles to support reporting, analytics, and business decision-making. Key Responsibilities: Design, develop, optimise, and maintain complex SQL Server queries, views, stored procedures, and functions. Build, enhance, and support ETL pipelines using SQL Server Integration Services (SSIS) to ingest, transform, and load data into data warehouses and data marts. Participate in BI projects, delivering trusted datasets for dashboards, reports, and analytical models. Collaborate with business analysts, data engineers, and stakeholders to translate business requirements into technical solutions. Perform data validation, reconciliation, and quality checks to ensure data accuracy and consistency. Design and support dimensional data models (fact and dimension tables). Troubleshoot performance issues and optimise SQL Server and SSIS packages. Maintain technical documentation, including ETL mappings, data models, and process flows. Support deployments and production environments using Azure DevOps or similar tools. Apply best practices for version control, change management, and CI/CD within the Microsoft ecosystem. Required Skills \& Experience: Minimum 3 years of hands-on experience as a SQL / BI / ETL Developer. Strong proficiency in Microsoft SQL Server (T-SQL), including performance tuning and query optimisation. Proven experience developing ETL solutions using SSIS. Solid understanding of data warehousing concepts, including dimensional modelling (Star/Snowflake schemas). Experience across the Microsoft BI stack, including: + SQL Server + SSIS + SSRS and/or Power BI (advantageous) In order to comply with the POPI Act, for future career opportunities, we require your permission to maintain your personal details on our database. By completing and returning this form you give PBT your consent "If you have not heard from us in two weeks, please note that you were unsuccessful for the role. However, we will keep your resume on file and reach out if any other suitable opportunity arises in the future".* Skills ========== AWSCloud ArchitectureMicrosoft SQLPythonSQL Server Integration Services (SSIS)Industries ============== BankingFinanceRetail

recentlyvia universal intelligenceApply ›

Bt Group office locations

Track Bt Group in your pipeline

Get AI-powered resume tailoring for Bt Group roles, application tracking, and company research tools. Sign up free.

Sign up free