Practice Manager Jobs

Senior Account Manager - Advanced Industries Practice

From $74,000/yr

Our Advanced Industries Practice is seeking a Senior Account Manager ( Sr. AM ) to join our team. The Sr. AM leads complex renewals and day-to-day servicing for a $1.5–$3.0M book (varies by market/complexity) and partners with Account Executives/Producers to deliver a high-quality client experience. Essential job responsibilities include: * Own day-to-day service and renewal outcomes for an assigned book (higher-complexity accounts and/or larger moderate portfolios; $1.5–$3.0M), driving responsiveness, issue resolution, and clean escalation to the Account Executive/Producer. * Lead renewal execution end-to-end: timeline governance, exposure/loss updates, submissions, quote analysis, and client-ready deliverables with high accuracy and minimal rework. * Manage carrier engagement and follow-up; negotiate routine terms within delegated authority; escalate strategic decisions with clear options and recommendations. * Lead portions of client meetings and technical discussions within delegated authority; translate analysis into clear decisions, next steps, and renewal narratives aligned to Account Executive/Producer strategy. * Support growth by partnering on new business pursuits and onboarding, contributing technical/program content and ensuring clean operational handoffs for complex accounts. * Oversee post-bind servicing and documentation integrity: endorsements, certificates (incl. templates/approvals), surplus lines support, premium allocations, basic contract insurance requirement reviews, and audit/discrepancy resolution; delegate to COE as appropriate and validate outputs. * Lead complex servicing deliverables (and delegate where appropriate), including premium allocations, surplus lines/certificate templates and approvals, on-demand certificates, basic contract insurance requirement reviews, endorsements, discrepancy resolution, and audit review for expired and/or non-renewed policies. * Mentor Account Managers and reinforce quality-control standards; share best practices and lead process improvements (may serve as a team lead/SME). * Maintain technical expertise through ongoing education/credentials and stay current on market and product changes. Required experience and skills include: * 7+ years of commercial insurance experience; Advanced Industries and/or specialty experience preferred. * Demonstrated ability to run multiple complex renewals at once: prioritize work, coordinate owners, and deliver on deadlines with high accuracy. * Strong communication and judgment; able to lead technical discussions, translate trade-offs into decisions, and drive outcomes within delegated authority. * Ability to build trusted client and underwriter relationships and resolve escalations with professionalism and urgency. * Effective delegation to COE/service partners with consistent quality control and documentation standards. * Advanced commercial lines technical proficiency; able to identify coverage/structure issues and develop options to support Account Executive decisions. * Proficiency in AMS/Epic (or similar) with strong data integrity and workflow discipline. * Proficiency with Microsoft Office (Excel, PowerPoint, Outlook, and Word). * Travel up to 30% (varies by book of business and industry), including carrier and client meetings. * Active state property \& casualty insurance license. * ARM, CPCU, and/or other relevant specialty designations (completed or in progress). The anticipated posting timeline for this opportunity is 04/30/2026-5/30/2026. Salary Range: $74,000 USD - $112,000 USD If this role is hired in Los Angeles County, CA the following applies: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prior Criminal history will only be considered after a conditional job offer is made and accepted. Applicants will have the opportunity to explain the circumstances surrounding any convictions, provide mitigating evidence, or challenge the accuracy of the background report. Salary Range: $74,000 USD - $112,000 USD Compensation \& Benefits Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD\&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend , Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities. *These benefits do not apply to internship roles. Why Join IMA? We’ve built a reputation for putting our associates first What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing. We work in teams. We sell in teams. We win and prosper as a team We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly. We are recognized nationally as a leader in our industry * 2020-2023 Business Insurance Magazine Best Places to Work in Insurance * 2023 Inc. Magazine’s Best Workplaces * 2023 Denver Business Journal’s Best Places to Work * 2022-2023 Connecticut Top Work Places * 2021-2023 Inc. 5000’s List of Fastest Growing Companies * 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies * 2022-2023 Kansas City Business Journal’s Best Places to Work * 2021-2023 Charlotte Business Journal’s Best Places to Work * 2021-2023 Los Angeles Business Journal’s Best Places to Work * 2021-2023 The Salt Lake City Tribune Top Work Places * 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces * 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-large category * 2021 Dallas Business Journal’s Best Places to Work * 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska This Job Description is not a complete statement of all duties and responsibilities comprising this position. The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Practice Manager

$50,000 - $65,000/yr

Practice: Western Trails Veterinary Hospital is the premier hospital if you live in Edgewood, Moriarty, Albuquerque, Tijeras, Sandia Park, Estancia, or the surrounding area and need a trusted veterinarian to care for your pet, small farm animals, or livestock. In addition to the hospital and 3-stall barn, we have a full-service mobile unit for house/farm calls. More about the Role: Reporting to the Regional Director of Operations, the Practice Manager manages all essential business functions in veterinary practice and supports the practice teams. The Practice Manager works in partnership with the Managing Doctor (MDVM) to ensure successful practice operations, high client satisfaction, and to manage practice teams. In collaboration with the MDVM, the Practice Manager is responsible for ensuring profitability of the practice, growing the business and all the while protecting the practice legacy. The critical focus areas to drive the desired success fall under the following umbrellas: Practice Operations, HR, Marketing, Strategic Planning, and IT Management. The Practice Manager must be a strong people manager, possess great business acumen and enjoy leading and developing a team. Additionally, ensure the practice has engaged and productive teams that are driving high-quality patient care and exceptional client service. Competencies: * Business Acumen: Understands commercial and economic business matters; how the business works, how we make money, and how strategies and decisions impact financial and operational results. * Client Service and Customer: Serving and supporting clients with their needs or issues; Ensuring all practice activities result in the highest level of client satisfaction. Keeping the client and patients at the center of everything you do. * Organizing and Planning: Making plans, organizing, and structuring the work of self and others; Setting priorities and establishing plans with clear goals and timeframes. * Learning and Self-Development: Developing one's knowledge, skills, and capabilities; Curiosity for learning, seeking out new methods and approaches, continuously seeking feedback from others and incorporating it for growth. * Motivating and Inspiring: Motivating and inspiring others; Mobilizing the team to collectively achieve practice goals, modeling leadership behaviors that make team members want to run towards them and creating a culture where team members are fully engaged and bring their whole selves to work. * Investigating, Analyzing, and Evaluating: Critically evaluating and analyzing information or data; Continually reviewing practice performance and opportunities to drive better results; Analyzing relevant data around practice performance, evaluating results, and decisively choosing a course of action based on alternatives. * Solving and Improving: Making improvements and solving problems or issues; Approaching problem solving creatively; Effectively navigating conflict; Demonstrating resiliency when faced with challenges or adversity. * Managing Complexity and Ambiguity: Working effectively in unfamiliar or ambiguous situations; Remaining calm under pressure and demonstrating learning agility to apply lessons learned from prior situations. * Change Management: Managing change and supporting others through change; creating a vision for change; effectively communicating change; inspiring others to engage in the change; and evaluating change effectiveness. * Developing and Coaching: Building others’ knowledge, skills, and capabilities; regularly coaching and providing feedback; creating stretch assignments and/or delegating; being intentional about development plans and discussions. * Cooperation and Collaboration: Cooperating with others and working as part of a team; building and nurturing relationships with key stakeholders (including veterinarians, support staff, distributor representatives, and support center partners) to drive the practice's success; leverage strategic partnerships to enhance practice performance. Essential Responsibilities: * Manages practice financial performance, putting plans in place and engaging teams around activities that drive revenue for growth. * Manages practice expenses including pharmacy, supplies, labor, and facility. * Ensures appropriate inventory management including an appropriate balance of regular stock and sales. * Manages and partners with MDVM to ensure accurate pricing is applied. * Provides input during annual budget planning. * Creates new or analyzes existing performance reports and generates insights to improve performance. * Applies knowledge and understanding of veterinary practice management in directing successful daily operations, thereby allowing the doctors and technicians the time to successfully manage workload. * Ensures that all practice technology is appropriately working. * Ensures compliance with appropriate regulatory agencies, including monitoring practice violations and dangerous situations; documenting and reporting incidents, filling reports, and partnering with RDO when appropriate. * Ensures the cleanliness of the practice; ensures the environment contributes to an excellent client experience. * Responsible for all staff scheduling and ensures patient scheduling is done to satisfy clients and team members. * Manages necessary vendor and supplier relationships to ensure quality support for practice supplies, tools, equipment, and resources. * Responsible for timely and accurate tracking of employee payroll; maintaining payroll records; ensuring compliance with all applicable payroll regulations; addressing employee payroll inquiries; and resolving discrepancies. * Responsible for accounts payable duties including, processing invoices, verifying purchases, and reconciling discrepancies, and maintaining accurate records. * Partners with MDVM to maintain an appropriate medical record system that complies with legal standards. * Regularly reviews client feedback and identifies opportunities for practice improvement. Actively engages with clients to ensure satisfaction and resolve problems. * Collaborates with Heartland Marketing to develop and implement a marketing strategy aligned with practice goals. Additional responsibilities include overseeing social media, fostering community relationships, and supporting local initiatives. * Ensures that team is appropriately staffed and partners with Heartland’s Recruiting team to fill open requisitions. * Effectively builds and nurtures relationships with key stakeholders—including veterinarians, support staff, distributor representatives, and support center partners—to drive the practice's success. Actively seeks opportunities to enhance operational efficiency, elevate the client experience, and support sustainable practice growth through strategic partnerships. * Supports practice, when necessary, by working in the client reception area or if technically skilled may support Veterinarians. * Partners with Heartland Support Center as needed. * Partners with MDVM to ensure all team members adhere to practice operating procedures; ensures the accuracy and completeness of veterinary records; ensures that reports comply with accepted practice guidelines. * Ensures compliance with regulatory agencies and laws including OSHA, DEA, EEOC, ADA, and the Department of Labor; Develops and maintains procedures necessary to meet regulatory requirements. * Ensures all team members complete annual compliance related activities including review and sign off on policies, compliance training, and safety training. * Maintains a high degree of confidentiality; secure all employee records, ensure team member performance is discussed only with individual team members, etc. * Executes annual performance evaluations and salary increases. * Conducts regular staff meetings, trainings, and team activities. * Partners with RDO and Heartland’s Human Resources team to navigate employee relations situations, company policy, or other labor law issues. * Conducts regular check-ins with team members to ensure they have the tools and support they need to successfully complete their jobs and deliver a great client experience. * Ensures all team members are engaged and have the support they need to stay balanced and productive. * Monitors that the performance of each team member is on track. Rewards and recognizes successful performance and manages corrective action activities if performance is off track (partners with RDO/DVM on clinical performance improvement needs). * Appropriate seeks support from RDO, Heartland Human Resources, or other Heartland team members to ensure team success. * Ensures professional development and regular feedback are provided to all team members. * Other duties as assigned. Requirements/Qualifications: * Full-time, on-site, ability to work on weekends when needed * High school diploma or equivalent; Associate degree in applied science, veterinary technology, or business a plus; Practice Manager Certification a plus * Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance * Knowledge of OSHA safety techniques including use of proper PPE * Excellent computer skills including MS office applications, office technology, etc. * Basic math and ability to calculate medication dosages * Strong communication skills * Client service experience Benefits Offered: * Paid time off * Health, dental, and vision insurance * Retirement benefits * Bonus incentive * Career and professional development * Employee Assistance Program * DVM Referral Program Pay Range: USD $50,000.00 - USD $65,000.00 /Yr.

Practice Manager

$20 - $30/yr

Job Summary We are seeking a dynamic and highly organized Practice Manager to lead and oversee the daily operations of a busy healthcare or dental practice. This pivotal role combines strategic leadership with hands-on management to ensure the delivery of exceptional patient care, efficient administrative processes, and financial sustainability. The Practice Manager will coordinate clinical and administrative teams, optimize workflow, and uphold compliance with healthcare regulations such as HIPAA and JCAHO standards. If you thrive in a fast-paced environment, possess strong management skills, and are passionate about improving healthcare delivery, this is an exciting opportunity to make a meaningful impact. Responsibilities * Lead the overall management of the practice, including staff supervision, scheduling, and resource allocation to ensure smooth daily operations. * Oversee fiscal management activities such as budgeting, financial reporting, billing processes, and expense control to maintain financial health. * Manage medical office functions including patient records, medical terminology accuracy, EMR (Electronic Medical Records) systems like Epic or eClinicalWorks, and compliance with HIPAA regulations. * Supervise clinical staff including nurses and medical administrative support personnel to foster a collaborative team environment focused on quality patient care. * Ensure adherence to healthcare standards such as JCAHO accreditation requirements and managed care protocols. * Coordinate with human resources for hiring, training, performance evaluations, and staff development initiatives. * Optimize office workflows using dental or medical office management software like Eaglesoft or Dentrix to improve efficiency and patient satisfaction. * Monitor clinic performance metrics related to acute care, hospital experience, utilization management, and medical records accuracy. * Implement policies for HIPAA compliance and maintain confidentiality of sensitive patient information across all EHR (Electronic Health Records) systems. * Support practice growth through strategic planning, community outreach, and fostering excellent patient relationships. Experience * Proven experience in medical or dental office management with a strong background in healthcare operations. * Demonstrated supervisory experience leading multidisciplinary teams in clinical settings. * Extensive knowledge of medical administrative support functions including billing, coding, and insurance processes such as managed care. * Familiarity with EMR/EHR systems such as Epic, eClinicalWorks, Dentrix or Eaglesoft is essential. * Strong understanding of healthcare regulations including HIPAA privacy rules and JCAHO accreditation standards. * Experience managing budgets, financial reports, and fiscal planning within a healthcare environment. * Prior work in acute care or hospital settings is highly desirable; veterinary or critical care experience is a plus for diverse practice types. * Excellent communication skills combined with the ability to handle human resources responsibilities effectively. Join us in leading a vibrant healthcare team dedicated to delivering outstanding patient care while fostering a positive work environment! Job Type: Full-time Pay: $20.00 - $30.00 per hour Experience: * Management: 2 years (Preferred) Ability to Commute: * Richmond, VA 23225 (Required) Work Location: In person

Practice Manager

From $401/yr

Practice Manager – Optometric Management Group Full-Time | Grove City/Washington Court House (Multi-Location) OMG Vision is seeking an experienced, driven, and people-focused Practice Manager to support our growing optometry practices. This position is ideal for a strong leader who thrives in a fast-paced healthcare environment, enjoys improving operations, and is passionate about delivering an exceptional patient experience. Able to operate between two locations. Key Responsibilities * Oversee daily operations of the practice, ensuring smooth workflow and excellent patient service * Lead, coach, and support front desk, technicians, and optical staff * Monitor scheduling, staffing, and patient flow to maximize efficiency * Support hiring, onboarding, training, and performance management * Ensure compliance with policies, procedures, HIPAA, and clinical standards * Work closely with providers and leadership to implement practice initiatives * Track and improve KPIs including patient satisfaction, productivity, and operational performance * Assist with inventory, supplies, vendor coordination, and optical operations as needed * Serve as a point of contact for staff concerns, patient escalations, and operational problem-solving * Travel to multiple locations Qualifications * 2+ years of management experience in a medical practice (ophthalmology/optometry preferred but not required) * Strong leadership, communication, and conflict resolution skills * Proven ability to multitask, stay organized, and prioritize in a fast-paced environment * Comfortable with performance coaching and team development * Experience with EMR systems and scheduling software preferred * Knowledge of optical and/or clinical workflows is a plus * Reliable transportation and flexibility to work across multiple locations What We Offer * Competitive pay based on experience * Benefits package (medical, dental, vision, etc.) * 401(k) options * Paid time off and holidays

Practice Manager

From $15/yr

We are looking for an experienced practice manager to join our growing team. The clinic is split between two sites, Drumkeeran in Co. Leitrim and Keadue in Co. Roscommon, which are 15 minutes' drive apart. Role Overview The Practice Manager is responsible for the overall operational, financial, and administrative management of the GP practice. The role ensures the smooth day-to-day running of the surgery, supports clinical staff, oversees compliance and governance requirements, and maintains a high standard of patient care and service delivery. This is a key leadership role requiring strong organisational skills, financial oversight, people management capability, and an understanding of Irish primary care systems. Key Responsibilities1. Operational Management * Oversee the daily running of the practice to ensure efficient workflows. * Manage appointment systems and patient flow processes. * Ensure adequate staffing levels and rota coordination. * Maintain premises standards, equipment servicing, and supplier contracts. * Implement and monitor practice policies and procedures. 2. Financial Management * Manage practice accounts, budgeting, and financial reporting. * Oversee payroll, pensions, and staff leave records. * Monitor income streams including GMS, private fees, insurance claims, and other reimbursements. * Liaise with accountants and payroll providers. * Identify opportunities for cost control and financial efficiency. 3. Human Resources * Recruit, induct, and supervise administrative staff. * Conduct performance reviews and manage staff development. * Handle employee relations issues in line with employment legislation. * Ensure compliance with Irish employment law and HR best practice. * Promote a positive, respectful workplace culture. 4. Compliance \& Governance * Ensure compliance with: * Data Protection (GDPR) * HSE and GMS contractual requirements * Health \& Safety legislation * Infection prevention and control standards * Maintain accurate records and documentation. * Support preparation for inspections or audits. 5. Patient Services \& Quality Improvement * Oversee front desk and administrative services. * Handle complaints and patient feedback professionally and sensitively. * Support quality improvement initiatives. * Maintain confidentiality and high standards of patient service. 6. IT \& Systems * Oversee practice management software systems. * Liaise with IT providers. * Ensure secure handling of patient data. * Support digital improvements and workflow optimisation. Person SpecificationEssential: * Previous experience in healthcare administration or practice management. * Strong financial and organisational skills. * Excellent communication and leadership abilities. * Proficiency in Microsoft Office and practice management systems. * Understanding of GDPR and healthcare compliance in Ireland. * Ability to work independently and exercise sound judgment. * Experience in Irish primary care or GP practice. * Qualification in business administration, healthcare management, or HR. * Knowledge of GMS contract systems and HSE processes. Key Skills * Leadership and team management * Financial oversight * Problem-solving and decision-making * Discretion and confidentiality * Strong organisational ability * Conflict resolution Remuneration Salary commensurate with experience and qualifications. Job Type: Part-time Pay: €20.00-€25.00 per hour Expected hours: 16 per week Experience: * Management: 2 years (required) Work Location: In person

Practice Manager

From $15/yr

Job Title: Operations Manager - Medical Practice in Zanzibar, Tanzania Location: Zanzibar, Tanzania Employment Type: Full-Time About Urban Care We are a well-established and expanding multi-site medical centre in Zanzibar, providing high-quality healthcare services through a dedicated team of GPs, nurses, dental, allied and administrative staff. We are seeking a highly skilled and experienced Medical Practice Manager to lead the operational, administrative, and financial management of the practice. This is a senior leadership position suited to a professional with a strong background in healthcare operations and proven experience in managing multi-site practices. With two clinics and growing, Urban Care is setting new standards for private primary healthcare in Zanzibar, combining clinical excellence with exceptional service. Role Purpose The Medical Practice Manager will be accountable for ensuring operational excellence, optimizing financial and administrative processes, and supporting clinical effectiveness. The role requires a strategic thinker with the ability to implement scalable systems, drive performance, and deliver accurate reporting to support decision-making and business growth. A medical qualification will be considered advantageous. Key Responsibilities Operational Leadership: * Oversee the daily operations of all Urban Care clinics, ensuring smooth coordination of front-office, clinical support, and administrative teams. * Maintain operational excellence across patient service delivery, facility management, and resource allocation. Front Office Oversight: * Lead, coach, and develop multidisciplinary teams. * Manage scheduling, performance appraisals, and recruitment coordination. * Foster a positive, accountable, and high-performance workplace culture. Financial Management: * Supervise billing, collections, and reconciliation of insurance and cash accounts. * Monitor expenditure, budgets, and revenue performance. * Prepare monthly performance and financial reports for management. Clinical Coordination: * Work closely with the clinical leadership team to uphold high standards of patient care and safety. * Ensure compliance with health regulations, internal SOPs, and quality benchmarks. Reporting \& Analysis: * Oversee use and accuracy of the electronic practice management system. * Implement scalable systems to support growth, efficiency, and data-driven decision-making. Growth \& Scaling: * Build and maintain relationships with insurers, suppliers, and local authorities. * Identify and implement operational improvements to support business expansion. People Management: * Lead, train, and motivate multidisciplinary teams, fostering a culture of professionalism, accountability, and continuous improvement. Requirements: * Minimum 5 years’ experience in healthcare operations or medical practice management (multi-site experience preferred). * Strong financial, operational, and leadership acumen. * Excellent communication and interpersonal skills. * Proficiency with medical billing and practice management software. * Proven ability to analyze and report on key business metrics. * Experience working in multicultural or international settings. * A healthcare-related qualification is an advantage. What We Offer This position is based in Zanzibar and offers a competitive salary package, along with the following benefits: Fully provided housing. Visa and work permit fees covered. One annual round-trip flight between Zanzibar and South Africa. Opportunity to contribute to the growth of a reputable, patient-focused medical practice in a unique location. Application Process: Qualified candidates are invited to submit their CV and a detailed cover letter, outlining relevant experience and suitability for the role, to career@urbancare.clinic Applications close 15 March 2026 Job Type: Full-time Work Location: On the road

Practice Operations Manager I

$85,000 - $105,000/yr

* Job Type: Officer of Administration * Bargaining Unit: * Regular/Temporary: Regular * End Date if Temporary: * Hours Per Week: 35 * Standard Work Schedule: * Building: * Salary Range: 85,000 - 105,000 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary The Practice Operations Manager I leads, supervises and coordinates overall operational and administrative functions of assigned practice(s) to ensure maximum efficiency, high quality patient experiences, and compliance with appropriate regulatory policies. The Practice Operations Manager I leads the practice in a manner that delivers an exceptional patient experience that contributes to a positive health outcomes for patients and a work culture of kindness, inclusion, integrity, accountability, and excellence. Responsibilities Practice Operations * Works collaboratively with physicians, administrative and clinical managers, and staff to ensure the achievement of practice-wide operational and financial goals/metrics. Supervises and coordinates all processes and activities in the area/functions assigned ensuring organizational guidelines and policies are followed. * Develop and implement policies and procedures related to patient scheduling and operational issues in the office practice and exam area in collaboration with the medical and administrative staff of the practice. * Oversee ordering and stocking of all clinical and office supplies (including PPE) within the office practice suite. Monitor supply use and maintain and adjust par levels as needed. * Ensure optimal use of the facility throughout all hours of operation by optimizing staffing ratios, patient density and use of clinical space. * Monitor clinic manager dashboard including, but not limited to: Front Desk, Scheduling, Referrals, In Basket management, etc. * Monitor all work queues for completion as they apply to practice operations. * Oversees completion and processing of all front end Revenue Cycle activities including, but not limited to, physician billing; copay collection, charge champion, monitoring physician note closure, adherence to billing compliance and all Revenue Cycle procedures, etc. * Monitor all physician billing related dashboard and metrics. * Oversees the physical environment of all sites, interfacing with other departments including IT, telecommunications, housekeeping, facilities, and associated vendors. * Oversight of sites' cleanliness and safety according to practice standards. Escalates any issues to Environmental Services, Engineering, Central Sterile, Materials Management, etc. and ensures follow through. * Creates the daily, weekly, and/or monthly assignment list to ensure adequate clinical coverage and provider support in the practice. * Conduct daily scheduled meetings/huddles with staff to ensure consistent transfer of information, smooth patient flow, and team driven coordination of care and services. * Conducts regularly scheduled meetings with Supervisors and other Leads to develop new paths, procedures and approaches to maximize opportunities for performance and process improvement. Strategy * Monitors key performance indicators and implements performance improvement initiatives, as needed. Continuously seeks and implements operational improvements. Utilizes electronic medical record dashboards and reports to monitor keep performance indicators of operational, clinical and revenue cycle workflows to ensure a holistic view of the practice operation. Develops practice optimization and improvement strategies and utilizes a data driven methodology to monitor progress and staff performance. * Leads, supports, and mentors staff consistent with the department’s strategic plan, in order to maintain an efficient patient-centered environment ensuring an exceptional patient experience through kindness, inclusion, integrity, accountability, and excellence. * Utilizes database of patient activity, resource utilization, and budget variances; and identify trends and patterns for analysis and actions. * Leads and/or participates in projects and performance improvement activities. * Direct oversight of all customer satisfaction initiatives, displaying a positive attitude in interactions with staff, patients and family members. * Sets expectations for patient portal activation rates. Monitors metrics and develops strategies to meet target goals. * Participates as a member of the healthcare team and various interdisciplinary committees and project teams to improve patient care and meet patient needs. People * Direct oversight of staff including recruiting and human resource management. Ensures approved HR strategy is implemented and adhered to. Ensures staff productivity benchmarks and quality measures are achieved. Develops remediation plans as needed. Establishes unit metrics and goals to measure effectiveness of retention strategies. * Evaluates staff performance and competencies, approaching the performance review process constructively and conducts it in accordance with Human Resources and departmental guidelines and procedures. Offers continuing guidance and assistance to employees on work activities, procedures, competency development and performance-related issues as appropriate. Ensures leadership is kept aware of performance of each employee on an ongoing basis. Addresses any performance related issues promptly. * Promotes staff professionalism and performance with coaching, training and feedback. Mentors others in individual and team accountability, modeling behavior and demonstrating best practices/techniques. Demonstrates self-development and keeps current on a variety of clinical management and health care topics. Compliance * Oversees and documents the implementation and compliance with institutional policies, procedures, programs, protocols, and systems to provide an efficient and accurate patient encounter which improves the medical office’s effectiveness and the quality of patient outcomes. Ensures compliance with all regulatory agencies, departmental and organization policies and procedures for all staff. * Keeps current on all organizational, regulatory compliance and patient privacy trainings policies (e.g. infection control, public safety, EH\&S, HIPAA, OSHA, etc.) and successfully complete all required trainings. * Maintain patient privacy and confidentiality according to HIPAA requirements at all times. * Ensure that Medical Center, Department and Service Corp policies and procedures are followed. Minimum Qualifications * Bachelor's Degree or equivalent of education and experience * Minimum of 4 years of relevant experience in healthcare operations, ambulatory practice management, or healthcare administration. * Prior supervisory or team leadership experience required, including responsibility for staff scheduling, workflow coordination, and performance management. * Demonstrated intermediate or higher proficiency and/or understanding, knowledge and experience in project development and implementation, process evaluation, and performance and operational improvement in a health care delivery system setting; * Demonstrated proficiency in project management skills including planning and executing technical and operational project activities with cross-functional teams. * Demonstrated strong proficiency and/or understanding of data sets; extract, evaluate, clean, and summarize; conduct qualitative and quantitative data analysis and validation as applicable to areas of responsibility. * Candidate must be well organized and be able to manage a demanding workload and moderately complex cases in an accurate and timely. * Demonstrated strong proficiency in problem assessment, and resolution and collaborative problem solving in complex, and interdisciplinary settings. * Ability to communicate effectively in both oral and written form. This position requires the ability to interact positively, constructively and effectively with professional staff, providers and organizational stakeholders. * Must be able to create and deliver high level communication presentations for senior leadership and other organizational stakeholders. * Ability to lead and mentor team through new and changing situations. Demonstrate a professional and compassionate manner while conveying a positive image of the practice. * Ability to work independently and follow-through and handle multiple tasks simultaneously. * Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact and sensitivity in stressful situations. * Strong proficiency of Microsoft Office (Word \& Excel) or similar software is required and an ability and willingness to learn new systems and programs. * Must be a motivated individual with a positive mindset and exceptional work ethic. * Must successfully complete systems training requirements. Preferred Qualifications * Master’s degree in healthcare administration, business administration, public health, or related field. * Experience working with electronic medical record systems (e.g., Epic) and operational dashboards. * Experience supporting revenue cycle workflows, patient access operations, or clinic performance improvement initiatives. The Department of Obstetrics and Gynecology is dedicated to the goal of building a multicultural faculty and staff committed to teaching, working and serving in a diverse community, and strongly encourages applications from candidates of traditionally underrepresented backgrounds. We are continuously seeking to recruit individuals who will enhance the diversity of our workplace and the effectiveness of our organization. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Practice Office Manager - WUCA Balanced Care for Women

$68,100 - $105,500/yr

Scheduled Hours =================== 40Position Summary ==================== Position directs the activities of the clinical office, supervises, coordinates and provides leadership functions for clerical staff, medical assistants, lab and x-ray technicians and nurses in conjunction with faculty practice manager. Oversees personnel matters, maintains reports and acts as liaison between practice site and division business staff. Responsible for maintaining optimal staffing practices.Job Description =================== Primary Duties \& Responsibilities: * Manages practice activities ensuring applicable policies, procedures and standard practices are adhered to for operation to run smoothly. * Coordinates patient services with physicians and staff to provide quality care in an effective manner, promoting and maintaining good public relations with patients and families. * Manages all aspects relating to support and clinical staff personnel, including hiring, orientation, scheduling, monitoring time, performance reviews, salary decisions, progressive discipline and terminations. * Supervises onsite charge entry, copy collection process and functions as working supervisor by covering front desk, medical records and billing functions. * Evaluates the efficiency of patient flow and other office operations to determine the most cost effective way of completing tasks; ensures continual quality improvement strategy, collects, measures and interprets operational and clinical income data: Identifies problems and organizes teams to develop and implement solutions, develops formal policy as necessary. * Collaborates with practice leaders to prepare and adhere to annual practice budget and strategic planning ensuring proper cost center methodology is followed in order to analyze the financial performance of the practice’s cost centers. * Analyzes and presents financial reports and key performance indicators to physicians and leadership monthly. * May collaborate with marketing and clinical team to create and implement the practice’s internal and external marketing plan and develop programs and initiatives that enhance patient revenue. * May oversee updates to the practice web site and social media interactions. * Reviews the practice compliance plan annually and ensures staff receives annual training as applicable, as well as, all required certifications are not expired. * Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice. * Works with IT vendor to ensure working internet, server, computers, printers, scanners and other electronic equipment. * Ensures a proper inventory management system is in place for all practice supplies and develops relationship with all vendors and evaluates services needed for the practice. * Performs other duties as required. Working Conditions: Job Location/Working Conditions: * Normal office environment. Physical Effort: * Typically sitting at desk or table. * Repetitive wrist, hand or finger movement (PC typing). Equipment: * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications =========================== Education: Bachelor’s degree or combination of education and/or experience may substitute for minimum education. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Relevant Experience (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position.More About This Job ======================= Preferred Qualifications: * Bachelor’s degree and two years of related experience; a combination of college education and/or relevant experience equaling six years may substitute for this requirement. Preferred Qualifications ============================ Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting.Skills: Interpersonal Communication, Leadership, Oral Communications, Organizing, Physician Practice Management, Solution Implementation, Supervisory Management, Written CommunicationGrade ========= C13Salary Range ================ $68,100.00 - $105,500.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions ============= For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation ================= If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment Screening ============================= All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement ====================== Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement ================= Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Practice Manager-Multispecialty, Greenlawn, Long Island, New York, Full Time, Days, Offsite

From $48,000/yr

Description The Practice Manager provides operational and administrative support to physicians and practice administrators regarding policies and procedures, billing related training, contractual relationships with managed care organizations, capital procurement and space allocation. Serves as a liaison with all levels of Mount Sinai Medical Center to ensure efficient delivery of non-financial services to practices of participating physicians. Responsibilities * Coordinates planning, training and implementation of conversion of new practices to the billing system. Works with administrator to develop and prepares the billing implementation plan. * Establishes practice site procedures to ensure the efficient flow input data and billing. * Develops and supervises the preparation and implementation of new uniform training programs for billing activities and performance measurement. * Serves as liaison and communicates to Administrators, physicians and other to modify third party reimbursement and proposes modifications in service delivery arrangement. * Plans and coordinates capital equipment procurement for practices. Ensures that all necessary support services are provided. Coordinates space allocation in the building. * Serves as liaison to all levels of the Medical Center and School including department heads and chairmen to ensure that non-financial services are provided and outstanding issues are resolved. * Supervises and coordinates various personnel activities including, but not limited to, hiring, performance appraisals, training, disciplining and making salary increase recommendations. * Fosters an environment of open communication and team work in support of the department and organizations goals and objectives. * Reviews and evaluates manual and computerized practice office support system such as scheduling, telephone answering, dictation, medical records, etc. * Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control. * Ensures adequate staffing for unexpected/emergency coverage. * Provides work direction, guidance, coaching and training for staff. * Performs other related duties. Qualifications * Associate Degree in Business Administration or related field; Bachelors degree preferred * 5 years medical insurance experience including medical office administration, benefit verification Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About The Mount Sinai Health System Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News \& World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News \& World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $75000 - $95000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Manager, Physician Practice Orthopedic & Spine office

$29 - $41/yr

Employment Type: Full time Shift: Description: • • * Mission Statement: * We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: * To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values: * In the spirit of goodStewardship,we heal by practicingJustice in fostering right relationships to promote common good,Reverence in honoring the dignity of every person,Excellencein expecting the best of ourselves and others;Integrityin being faithful to who we say we are. POSITION SUMMARY: The manager is accountable for applying positive managerial strategies to promote greater organizational commitment among employees. Is responsible for the operations and management of the unit/service assigned, as well as, the facilitation of quality patient care throughout the organization. Works independently and interdependently within the hospital network to accomplish efficient, cost effective, quality patient care. Supports and promotes the vision, mission, and strategic plans of SJHHC. EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE: Bachelors or Masters degree in an appropriate discipline with three to five years progressive experience in the field. Advanced degree is a plus/requirement, depending on specific service needs and/or requirements. Ideally the candidate will have three to five years of supervisory experience. Or an AAS degree in an appropriate discipline with six plus years progressive experience in the field will be considered based on specific department needs and/or requirements.Certification/licensure as required by regulatory agency. Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Strong written and oral communication skills. Strong interpersonal, motivational and conflict resolution skills. Strong participatory management, team building and administrative skills. Broad based knowledge of related regulatory compliance requirements. Experience with capital expenditure and budgeting preferred. LEAD, Core to be completed within twenty-four months. WORK ENVIRONMENT AND HAZARDS: Exposure Class I or II, service specific - various, depending on service - limited exposure to situations which could cause serious illness or injury. May involve exposure to blood, body fluids, excretions or secretions. PHYSICAL DEMANDS: Medium work: some lifting, bending, stooping, pushing and pulling. WORK CONTACT GROUP: All services, employees, medical staff, visitors, vendors, various regulatory and professional agencies. SUPERVISED BY: Director SUPERVISES: Coordinators, individual contributors and staff. CAREER PATH: Director General Performance Criteria: Manager Expectations * ES \= Employee Survey Question Exceeds Meet Below Leadership: * Creates atmosphere of mutual respect, trust, and support. * Demonstrates evidence of inspiring shared vision and teamwork. * Expresses self as a professional role model to staff and others. * Fosters working relationships with other services, staff, and physicians. * Employs conflict management skills \ES Accessible and approachable; manages by “walking around” within designated area of responsibility. * Maintains expert knowledge of unit operations and functions. * Functions in consulting role for assigned area/service. * Acquires new knowledge regularly, and shares knowledge freely and appropriately. * Facilitates open communication that allows discussion and exploration of alternative points of view. \ES Demonstrates evidence of asking for, responding to, and following up on staff input and feedback. * Provides opportunity for staff involvement and participation in decision-making and performance improvement activities. \ES Acts as a staff advocate, communicating staff needs, desires, and recommendations to upper management. * Communicates information as provided for by Administration in a timely accurate manner. Human Resource Management: * Skillful at interviewing and hiring person(s) to meet the needs of the service that will contribute to the units success. * Employs coaching strategies to enable employee(s) to work within job description and make decisions to support patient care. \ES Provides direction and challenges employee to reach full potential; promotes staff accountability. * Completes and properly submits performance appraisals by established review date. * Demonstrates evidence of utilizing appropriate disciplinary action(s) for inadequate performance, including attendance; completes and files appropriate documentation. * Develops specific action plans to improve employee performance. * Provides employee(s) with meaningful recognition, praise, and thanks. \ES Establishes fair and equitable staff scheduling practices. Fiscal Responsibilites: * Participates in preparing a realistic yearly budget, to include revenue, personnel, supplies, capital equipment, and other operational expense projects. * Adheres to cost effectiveness/cost analysis in recommendations of products and/or practice. General Performance Criteria: Manager Expectations Exceeds Meet Below * Performs critical analysis of every vacant staff position to determine if current workflow and. Or patient volume requires replacement. * Conducts analysis of the financial performance of a current or proposed service/procedure and makes appropriate recommendations for inclusion/ exclusion. * Prepares capital purchase/staffing proposal. * Monitors employee time worked to maximize productivity. * Reviews monthly Responsibility Report; able to justify variances and/or take steps to resolve budget variances if not related to increased volume. * Monitors charging/money allocation activities for adherence to corporate compliance regulations and unit specific procedures. * Demonstrates evidence of addressing process impediments within unit and/or with other services to promote efficiency and effective utilization of resources. Performance Improvement/Risk Management * Monitors unit activities for compliance with hospital policies and procedures. * Maintains an organized and safe work environment; demonstrates safe practices. * Maintains readiness for compliance with regulatory agencies. * Saves and stores required unit documents and statistics. * Promotes best practices in patient care delivery; investigates incidents and complaints, and takes appropriate action in a timely fashion. * Participates in the planning and/or development of unit/division PI initiatives. * Reviews customer service survey results, monitors trends and identifies improvement opportunities and implements appropriate strategies. * Responds appropriately to internal/external customer feedback, striving for service excellence. * Involves staff in the improvement process, ensuring that they have input in recommending improvement and maintaining best practice performance. Researcher: * Participates in Performance Improvement and Monitoring. * Applies current concepts and findings from research and/or studies to practice. Pay Range: $29.30-41.40 based on experience and location * Purpose Purpose * Job Description PurposeJob Description Purpose Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Practice Manager

$80,000 - $135,000/yr

About Demma Aesthetics Demma Aesthetics is a luxury medical spa redefining aesthetic wellness through advanced technology, exceptional patient outcomes, and a culture of operational excellence. Our clinic is built around delivering a five-star patient experience, cutting-edge treatments, and business systems designed to scale like a high-performing brand. We are seeking a Clinic Manager who operates like an owner — someone who understands that exceptional patient care and strong business performance go hand-in-hand. This role is ideal for a results-driven leader who thrives in a high-performance environment and wants to help build and grow a premium aesthetic brand. About the Role The Clinic Manager serves as the operational and revenue leader of the practice, responsible for ensuring the clinic operates efficiently, delivers an exceptional patient experience, and consistently meets or exceeds its business goals. This role sits at the center of the clinic’s success. The Clinic Manager will act as the first point of contact for many prospective patients, managing inbound leads and ensuring every inquiry is handled with professionalism, warmth, and urgency. From the first phone call or consultation request to the final checkout, the Clinic Manager ensures every patient interaction reflects the elevated service standards of Demma Aesthetics. Beyond client experience, the Clinic Manager is responsible for driving business performance and holding the team accountable to results. This includes establishing daily, weekly, and monthly revenue targets and ensuring providers and front desk staff remain focused on achieving key performance indicators such as consultation conversions, treatment revenue, retail sales, and membership enrollments. As the leader of the clinic team, the Clinic Manager will set the tone for culture, professionalism, and performance. You will coach team members, monitor results, and provide ongoing guidance to ensure the entire staff remains aligned with the clinic’s growth objectives and service standards. The ideal candidate understands that running a successful medical spa requires a balance of leadership, organization, patient relationships, and financial discipline. You will oversee clinic operations, vendor management, inventory ordering, scheduling efficiency, team performance, and operational systems that keep the business running smoothly. This role also requires someone who is forward-thinking and innovative, constantly looking for opportunities to improve workflow, elevate the patient experience, optimize revenue, and scale the business. You will play a key role in identifying growth opportunities, improving operational systems, and helping the clinic evolve into a high-performing, scalable practice. The Clinic Manager will be both strategic and hands-on — someone who can lead the team, manage the numbers, strengthen patient relationships, and continuously find ways to improve operations and grow the clinic. In short, this position is ideal for someone who doesn’t just want to manage a clinic, but wants to help build and grow a thriving aesthetic practice. Requirements Key ResponsibilitiesClinic Operations \& Leadership Clinic Operations \& Administrative Leadership This role requires a business-minded operator who understands that the success of a medical spa is driven by operational discipline, strong leadership, and a relentless focus on the patient experience. The Clinic Manager plays a critical role in ensuring the clinic operates efficiently, profitably, and in alignment with the brand’s high standards. * Oversee the daily opening and closing of the clinic, ensuring all operational procedures, safety protocols, and brand standards are consistently followed. * Manage the clinic’s daily financial operations, including reconciling transactions, preparing and completing bank deposits, and maintaining accurate financial documentation. * Generate and review daily, weekly, and monthly operational reports, tracking key performance metrics including revenue, treatment mix, retail sales, patient retention, and staff productivity. * Collaborate with ownership to develop quarterly Key Performance Indicators (KPIs) for the practice and implement systems that hold the team accountable for achieving those targets. * Monitor clinic performance against KPIs and proactively implement operational strategies to improve productivity, patient flow, and revenue performance. * Partner with ownership and the marketing team to develop and execute the clinic’s marketing calendar, including seasonal campaigns, internal promotions, patient events, and membership initiatives designed to drive patient acquisition and retention. * Serve as the primary liaison between clinic staff and ownership, ensuring clear communication, alignment on goals, and successful execution of company initiatives. * Identify opportunities to improve operational efficiency, team productivity, and the overall patient experience, helping the clinic grow and scale as a high-performing aesthetic practice. Revenue \& Financial Performance* Develop and oversee monthly, quarterly, and annual revenue goals for the clinic * Monitor key performance indicators including treatment revenue, retail sales, memberships, and conversion rates * Hold staff accountable for achieving individual and clinic-wide sales goals * Review financial reports and performance dashboards to identify growth opportunities and operational improvements * Manage clinic budgets, inventory levels, and vendor purchasing to maintain profitability and cost efficiency Team Leadership \& Accountability* Recruit, onboard, and train high-performing team members * Foster a culture of professionalism, accountability, and excellence * Conduct staff coaching, performance evaluations, and development planning * Ensure team members are properly trained in patient experience standards, treatment education, and sales protocols * Address HR matters including performance management, scheduling conflicts, and team development Patient Experience \& Relationship Management* Build strong patient relationships and ensure every client receives a five-star luxury experience * Oversee the consultation journey from inquiry to treatment to long-term retention * Handle escalated patient concerns with professionalism and care * Ensure the clinic environment is clean, organized, and reflective of the Demma Aesthetics brand Marketing \& Business Growth* Support the execution of marketing campaigns, events, referral programs, and partnerships * Track and report on lead conversion, patient retention, and membership performance * Work closely with leadership and marketing teams to drive new patient acquisition and clinic growth 5+ years of management experience in a medical spa, aesthetic clinic, dermatology practice, plastic surgery practice, or luxury wellness environment. * Proven experience growing medical or aesthetic practices, including increasing revenue, improving patient retention, and expanding treatment or retail sales performance. * Demonstrated ability to develop and implement business strategies that drive clinic growth, operational efficiency, and improved patient experience. * Experience leading, mentoring, and managing teams, with a track record of holding employees accountable to performance goals, KPIs, and service standards. * Strong understanding of aesthetic treatments, skincare products, consultation processes, and patient journey optimization. * Proven ability to establish and manage revenue goals, sales targets, and operational KPIs for providers and front office teams. * Experience managing clinic operations, including scheduling, inventory management, vendor relationships, and budgeting. * Strong analytical and organizational skills with the ability to review reports, identify trends, and implement improvements that increase clinic performance. * Exceptional communication and leadership skills with the ability to motivate teams, build strong patient relationships, and maintain a high-performance culture. * Entrepreneurial mindset with the ability to think strategically, solve problems proactively, and operate with a strong sense of ownership and accountability. Benefits* 401(k) with matching * Medical, dental, and vision insurance * Flexible spending account / HSA * Paid time off and sick leave * Continuing education and professional development support * Employee discounts on treatments and retail products * Complimentary aesthetic services * Paid, Garage Employee Parking * Team events and culture-driven workplace \ Profit Sharing

Practice Manager

From $33,000/yr

Dental Practice Manager – High-Growth Private Practice Rugby, Midlands Kreate Dental Full-Time Position Leadership Opportunity in a Rapidly Expanding Private Practice Kreate Dental is a fast-growing, dynamic dental group with ambitious expansion plans and a powerful in-house marketing engine. Following a full refurbishment of our Rugby practice, we are seeking a driven, commercially minded Practice Manager to lead, develop and elevate our team. This is not a maintenance role. This is a leadership and growth role. Our predominantly private, fully digital practice attracts a high volume of new patient enquiries each month. We now require a strong operational leader to maximise team performance, efficiency and patient experience. The Role As Practice Manager, you will be responsible for: * Leading and motivating the full practice team, including Dental Nurses and Reception staff * Managing rotas, staffing levels and team performance * Supporting the clinical team to maximise diary utilisation and private revenue * Driving KPIs, revenue growth and operational efficiency * Implementing and refining systems and processes * Ensuring compliance and high clinical governance standards * Overseeing patient journey, customer service and practice reputation * Creating a positive, accountable and high-performance culture * Ensure smooth day-to-day operational management You will play a central role in building a motivated, well-organised nursing team that supports clinicians effectively and delivers an outstanding patient experience. Who We Are Looking For We are seeking someone who: * Has strong leadership and management experience * Is confident managing and developing teams (including Dental Nurses) * Is commercially aware and performance-driven * Is highly organised and systems-focused * Is confident with computers and new digital systems * Thrives in a fast-paced, growth-oriented environment Dental experience is advantageous but not essential. Strong management capability, leadership presence and operational confidence are the priority. This role would suit someone with management experience in healthcare, retail, hospitality or other customer-focused industries who is ready to step into a high-growth healthcare setting. The Environment * Fully refurbished, state-of-the-art practice * Predominantly private patient base * Digital workflow and modern systems * Dedicated in-house marketing and social media team * Strong support from the wider Kreate Dental group * Free on-site parking The Offer * Full-time position * Competitive salary (dependent on experience) * Performance-driven environment * Long-term progression within a growing dental group If you are a confident leader who can manage people, implement systems and drive performance — this is an exceptional opportunity to make a real impact. Job Type: Full-time Pay: From £33,000.00 per year Benefits: * Company events * Company pension * Employee discount Ability to commute/relocate: * Rugby CV22 5BP: reliably commute or plan to relocate before starting work (required) Application question(s): * Can you write 2-3 previous sentences on your previous relevant experience * Do you have experience working with the NHS and the CQC? Experience: * Practice management: 3 years (required) Work authorisation: * United Kingdom (required) Work Location: In person

Practice Manager

$170,000 - $200,000/yr

BakerHostetler has an excellent opportunity for an experienced practice management professional to join the firm’s newly established Practice Management department and work creatively to build and implement practice management functions. The Business Practice Manager will serve as an innovative strategic management partner and trusted advisor to the Practice Group Chair and key stakeholders of the Business practice (together, the “Practice Group Leaders” or “PGLs”). The Business Practice Manager will report directly to the firmwide Director of Practice Management and will work closely with Group and Firm leaders to support the attorneys of the Business Group. This hybrid role, located in Atlanta, Cleveland, Houston, New York, or Orlando, will drive operational efficiency and excellence, manage resource allocation, and steer implementation of practice group strategy and objectives. Key Responsibilities * Collaborate with Business Group and firmwide leadership in the development and execution of strategic plans in alignment with practice group and firmwide goals * Preparation, distribution, and presentation of meeting materials and practice group reports; preparation of meeting agendas and talking points, manage calendar of practice group meetings, retreats, and team events * Work allocation management, staffing group leadership, productivity reporting; resource allocation reorganization; associate workflow planning * Group planning and talent inventory management, including analysis, evaluation and recommendations relating to headcount, leverage, and practice expertise * Analyze, summarize, and present regular and ad hoc reports of total practice group performance, individual timekeeper performance, and team utilization metrics * Regular interface and check-ins with associates on workflow planning and path to partnership * Collaborate with PGLs, Performance Development, Recruiting, and firm HR Counsel team on talent management functions including hiring, onboarding, integration, career development, transition planning, and coaching * Collaborate with PGLs and Performance Development on partner-led, practice-specific subject matter training programs * Identify and lead Knowledge Management projects for the Business practice * Collaborate with PGLs and Finance on annual practice group budget planning and tracking * Liaison between the Business Group leaders and firmwide business services departments * Project management of practice group and team innovations, initiatives, and projects Qualifications and Prior Experience Education: * Bachelor’s Degree required * Degree in management, business, financial, legal or related studies preferred * MBA or JD preferred Required Experience: * Experience as a Practice Manager or Equivalent in a law firm environment * Minimum of 3 years of experience in a manager or supervisory role, preferably in legal, financial or personnel management * Experience working in or with corporate transactional practices Skills and Competencies: * Deep understanding of law firm economics and dynamics * Deep understanding of current legal market trends, innovations, and best practices * Financial acumen with significant experience in personnel utilization and team management, realization and profitability, rates and statistical analysis, and budget management * Advanced analytical skills: ability to interpret complex information, summarize and present dense data effectively and accurately, and provide actionable recommendations and insights * Excellent organizational and project management skills with a focus on strategic execution and relentless attention to detail * Professionalism, integrity, proactive leadership, and the ability to handle sensitive information with great discretion * Outstanding verbal and written communication skills with the ability to correspond with all levels of business professionals, attorneys, and Firm leadership * Relationship building and leadership skills * Advanced technology proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel, and Outlook * Must exhibit a high degree of initiative and the ability to simultaneously manage multiple priorities in a deadline-driven environment * A demonstrated history of collaboration, working at across teams and departments to ensure alignment with strategic priorities * Flexibility and the ability to respond quickly and positively to shifting demands and competing deadlines * Must be able to travel when needed Additional Details: BakerHostetler offers a comprehensive and competitive benefit program. Specific information is provided during the interview process. * Competitive Salaries * Performance Bonus Program * Generous Time Off * Generous Retirement Program including 401(k) Plan * Group Health, Dental and Vision Insurance * BHealthy Wellness Program * Life Insurance * Voluntary Accident Insurance – Self and Family * Short and Long-Term Disability * Pre-Tax Benefit Programs Application Submission Information: If you have any questions about the position or process, please contact Firmwide Manager of Lateral Recruiting, Miriam McHenry, at mmchenry@bakerlaw.com. Applications will be accepted on an ongoing basis until the position is filled. About the Firm BakerHostetler is recognized as one of the leading law firms in the country. With over 1,000 attorneys across 18 offices coast to coast, BakerHostetler is a great place to work for those who seek professional and personal growth in a collaborative environment. We deliver the highest quality counsel to our clients, who include many of the nation’s largest and most well-known companies. BakerHostetler’s values have remained unchanged since our founding more than 100 years ago: dedication to the law, commitment to the highest standard of client service, continuous development of our people and active participation in the communities in which we work and live. Please visit www.bakerlaw.com for more information about our Firm. The expected annual salary for this position ranges from $170,000-$200,000/year. The salary offered in any location will be determined by a wide range of factors, including, but not limited to, experience level, education/training, geographic region, and relevant skills. Associates also participate in a performance- and hours-based bonus program.

Associate Practice Manager

From $20/yr

Job Title: Associate Practice Manager Department: Operations Reports To: Senior Practice Manager FLSA Status: Non-Exempt (Hourly), Full Time Position Summary The Associate Practice Manager (APM) is an entry-level operational leadership role designed for individuals managing a low-volume practice or preparing for a future Practice Manager role. The APM supports daily operations, financial performance, and team development in collaboration with a Senior Practice Manager. This developmental role provides hands-on leadership experience in a supportive environment, helping high-performing team members build the skills necessary to advance into a Practice Manager position. Success in this role is rooted in patient-centered and people-centered leadership by building strong relationships, showing initiative, actively listening, and problem-solving to create a remarkable experience of care for both patients and team members. Key Responsibilities Leadership \& Team Support * Support the daily leadership of the front office and non-clinical team. * Coordinate team schedules, morning huddles, and daily performance goals. * Serve as acting practice lead in the absence of the Senior Practice Manager. * Coach team members on scheduling, patient communication, and service delivery best practices. * Foster team communication by ensuring staff remain up to date on company updates, championing change, and modeling positive, engaged leadership. Operational Support * Ensure smooth patient check-in/check-out, accurate scheduling, and insurance verification. * Supports treatment coordination, financial conversations, and patient follow-ups, while providing backup coverage for Patient Coordinators. * Complete payroll and HRIS functions as delegated (timecard approvals, scheduling, time-off requests); support staff with troubleshooting day-to-day HR questions. * Ensure appropriate staffing coverage and collaborate on solutions when expected or unexpected gaps occur. * Monitor daily reports and KPIs to support patient access, case acceptance, and production goals. * Maintain vendor relationships and ensure adherence to regulatory and safety standards. Patient Experience * Champion a patient-first culture and model exceptional service at every patient touchpoint. * Communicate clearly with patients about treatment plans, payment options, and follow-up care. * Build trust with patients by applying empathy, active listening, and thoughtful problem-solving. * Address patient concerns promptly and professionally to improve retention and satisfaction. Cross-Functional Coordination * Partner with central support teams (HR, Billing, Marketing, Revenue Cycle) to address operational needs. * Assist with onboarding and training of new team members. * Collaborate with other Associate Practice Managers and Practice Managers to problem-solve and share best practices. * Participate in meetings, CE programs, and company initiatives to support practice performance. Qualifications * 2+ years of dental or healthcare front office experience. * Prior experience as a Practice Coordinator, Treatment Coordinator, or similar role. * Strong communication and problem-solving skills. * Ability to lead by example and foster a collaborative, accountable team culture. * Highly organized with attention to detail and follow-through. * Proficiency in dental practice software (CareStack preferred). * Willingness to travel between locations and for events. Physical Requirements * Ability to sit, stand, and walk for extended periods. * Manual dexterity for computer and phone use. * Occasional lifting of up to 20 lbs. Compensation \& Benefits * Competitive hourly compensation with bonus eligibility. * Health, dental, vision, and retirement benefits. * Paid time off and holidays. * Career development and leadership training programs. Career Path at Plum Dental At Plum Dental, we are committed to developing our leaders and providing clear opportunities for advancement. The Associate Practice Manager role is a step in a defined career path for high-performing, team-oriented operational leaders. * Associate Practice Manager Manage a low-volume practice or work under the guidance of a Senior Practice Manager to develop leadership skills. This role provides hands-on experience in daily operations, team support, and patient experience while preparing for advancement to Practice Manager. * Practice Manager Lead a single practice with 4–8 operatories, managing daily operations, financial performance, and team development in partnership with clinical providers. * Senior Practice Manager Advance to oversee two standard practices or one large, multi-specialty location. Senior Practice Managers also mentor and support other Practice Managers, lead more complex operations, and play a key role in multi-site performance and culture. * Regional Leadership Progress into regional leadership, with responsibility for a portfolio of practices. Regional leaders drive market-level strategy, provider engagement, operational excellence, and team development across multiple locations. At every stage, you will have access to mentorship, leadership development programs, and opportunities to make a lasting impact on Plum's growth and success.

Practice Manager

$70,000 - $75,000/yr

Who We Are At Forum Health, we?re not your typical healthcare group. We?re a nationwide team of innovators, healers, and go-getters redefining what modern healthcare looks like. By blending the best of functional medicine with advanced technology (Power2Practice® EMR and Inwell Biosciences supplements), we put patients at the center of everything we do. About the Role We?re on the hunt for a multi-site Practice Manager who?s equal parts leader, problem-solver, people-builder, and patient-champion. In this role, you?ll be the one making sure the practice runs smoothly, the staff feels supported, the providers can focus on care, and patients leave feeling like they?ve been heard, helped, and valued. If you love variety, thrive in a fast-paced environment, and get energized by both strategy and hands-on teamwork?this is the job for you. What You?ll Get To Do * Be the heartbeat of the practice: Oversee daily operations and keep everything flowing. * Lead \& inspire: Manage, mentor, and cheer on the front office team while creating a culture people want to be part of. * Support the providers: Keep patient flow moving, schedules humming, and providers focused on what they do best?care. * Be the ?fixer?: Troubleshoot challenges, smooth out the bumps, and always find a way to improve the patient experience. * Own the numbers: Partner with clinicians on finances, billing, and growth strategies to keep the practice thriving. * Tech champion: Become the in-house expert on our EMR (and yes, teach others how to master it too). * Keep it compliant: From HIPAA to OSHA, you?ll make sure we play by the rules while keeping things running efficiently. * Think big-picture: Spot trends, analyze data, and bring creative ideas that make things better?for patients, staff, and the business. What We?re Looking For * Education: Bachelor?s degree preferred * Experience: 3+ years in operations and at least 1 year in a management/supervisory role. * Nice-to-have extras: + 6+ years of practice management experience + Billing/insurance know-how (Medicare, Medicaid, commercial) + Familiarity with HIPAA, labor law, and compliance standards * Skills \& mindset: + Natural leader and great communicator + Organized, adaptable, and detail-loving + Thrives in a team environment but can also own independent projects + Excited about making healthcare better Why You?ll Love It Here ? * A chance to shape the future of functional medicine in your community * A supportive, growth-minded team that actually lives its values * Competitive pay, benefits, and room to grow * The daily reward of knowing your work makes a real impact on people?s lives Ready to lead with purpose and make healthcare feel human again? Apply today and join the Forum Health movement. Salary: $70,000 - $75,000 annually, with bonus opportunity Schedule: Mondays-Fridays, 8:45am - 5pm. Brookfield: Mondays \& Wednesdays. Mequon: Tuesdays \& Thursdays. Friday: flexible, either location. We are located at: 1930 W Bluemound Rd Suite C Waukesha, WI 43186 and 10602 N Port Washington Rd Suite 101 Mequon, WI 53092

Practice Manager (Data Center Service Delivery)

From $20/yr

About the role The Practice Manager role will have line management responsibility for approximately 20 project managers with full commercial and contractual responsibility for successful project outcomes. The ideal candidate will have an extensive track record working in pre-sales and delivering IT projects and programs. The candidate will be accustomed to collaborating with professional services sales, service delivery and service development functions. Successful candidates will directly influence the development of project delivery capabilities within the Projects Practice to successfully execute against our customer’s strategic objectives. What you'll be doing * Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. * Responsibility for both the delivery of customer engagements and line management of around 10 project managers (regional travel essential) * Accountable for assurance, governance \& customer satisfaction * Continuously maintaining and innovating the Practice capability in support of the business strategy * Proactively supporting growth with the development and delivery of standardized, competitive and market-relevant service offerings * Providing thought leadership and subject matter expertise into and out of the Practice; working collaboratively with stakeholders within the business and externally with customers and vendors * Operational and commercial management of the team to achieve financial targets, competitiveness and improved productivity \& quality. * Drive a high-performance culture across the Practice; developing, retaining and attracting the best talent * Embrace and support Computacenter’s mission and core values. What you have * Legally eligible to work in the United States. * 5+ years of management experience * You must have recent experience leading delivery of large-scale IT infrastructure projects (ideally on a workplace platform on behalf of a professional service organization) with responsibility for the commercial outcome. * You should have experience of applying appropriate governance and control in overseeing delivery of projects. You should have demonstrable evidence of developing individuals and teams and a passion to further enhance the capability of * people. * You should be an innovative leader, constantly seeking better ways of working to enable improved outcomes for customers. What you can expect There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us

Practice Development Manager

$105,000 - $125,000/yr

Vedder's Chicago office is seeking a Practice Development Manager. The Practice Development Manager for Litigation is responsible for developing and executing strategic marketing, business development and client engagement initiatives that support the firm's litigation practice groups. This role serves as the primary marketing partner for litigation attorneys and practice group leaders, driving growth through targeted campaigns, client programming, market visibility and competitive positioning. Significant responsibility and autonomy will be afforded candidates who demonstrate independent judgment, strategic and diplomatic thinking and the ability to function effectively at several levels. The PD Manager will also provide daily oversight of a PD Coordinator (individual assignments vary) ensuring the timely completion of marketing-related activities. The PD Manager analyzes and resolves work issues on a day-to-day basis under supervision of the Director of Marketing and Practice Development. In this supervisory role, the PD Manager is accountable for the work and actions of the Coordinator they oversee. As the Practice Development Manager, your job duties will include but not be limited to: Strategic Business Development \& Client Growth * Partner with practice chairs and working group leaders to advance business development strategies for litigation practice areas, including identifying trends and opportunities, expanding existing client matters, and pursuing cross-selling opportunities. * Work with the Director of Marketing and Practice Development to develop and implement a comprehensive business development strategy for assigned litigation practices. * Identify business development opportunities, coordinate attorney teams to pitch new business and drive such opportunities from concept through execution. * Facilitate planning, implementation and follow-up of new business and cross-marketing opportunities across the firm. * Support the integration of lateral partners, including targeted client planning, internal connections and coordinated marketing and BD support. Market Intelligence \& Competitive Positioning * Keep abreast of trends and developments in litigation to identify and recommend targets and provide support for expanding existing client relationships. * Gather intelligence on emerging market and industry trends to provide attorneys with an understanding of the competitive landscape and position the firm for increased effectiveness in winning new business. * Conduct industry research and develop knowledge about firm clients and key industries; oversee client and market research and analysis, including researching litigation, corporate and individual profiles. * Actively participate in increasing the firm’s visibility in target industry sectors and markets through networking, participation in industry organizations and developing high-value opportunities and business connections for attorneys. Pitches, Proposals \& RFP Management * Develop high-impact pitches and RFP responses by aligning client objectives, competitive positioning and differentiated firm value propositions. * Manage the litigation practices’ responses to RFPs by drafting responses, coordinating attorney teams, and tracking language and outcomes. * Coach partners and senior lawyers in preparation for key client meetings and pitches. * Coordinate the creation, development and assembly of practice group collateral materials, including one-off pieces, to support business development efforts. Directories, Awards \& Profile-Raising * Lead the strategy and execution for legal directories and awards, including Chambers, Legal 500 US, and other practice-recognition submissions; draft and submit submissions and references and leverage rankings in business development materials. * Identify matters or issues that are potentially media-worthy and surface them to the Media Relations team for PR, awards and other media placements. * Identify and support profile-raising opportunities for litigation practice areas, including sponsorships, in-house presentations, conferences and professional speaking opportunities. Content, Collateral \& Digital Presence * Develop print and digital collateral and content, including website content. * Develop thought leadership content strategies, including bylined articles, client alerts, blog posts practice group newsletters and presentations in support of litigation attorneys. * Manage practice group web content, ensuring accuracy, relevance and alignment with brand standards. Events \& Client Programming * Coordinate timely webinars and client events with the Events Team, including conceptualizing and managing seminars, roundtables and client receptions tailored to litigation audiences. * Lead coordination of sponsorships, speaking opportunities and litigation-focused conference participation. Skills \& Competencies: * Ability to communicate effectively, proactively and in a professional manner with all levels of the Firm and outside vendors * Strong writing skills required. * Excellent interpersonal skills * Strong organizational skills and ability to manage multiple tasks simultaneously * Ability to work in an environment with shifting priorities and deadlines and ability to work well under pressure * Strong project management skills, including independent judgment and decision-making. * Ability to work well in a team as well as independently * Flexibility to work additional hours, as necessary * Strong attention to detail and commitment to accuracy. Qualifications \& Required Experience: * Bachelor’s degree required; major in Marketing or Business preferred. Advanced degree (MBA or JD) a plus. * Minimum of 7 to 9 years of marketing and business development experience within professional services required; law firm experience preferred. * Strong knowledge of law firms or professional services organizations * Demonstrated experience supporting litigation practice groups strongly preferred. * Prior supervisory experience required. Computer Skills: To perform this job successfully, an individual must be proficient in the following software: * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), WordPress, Adobe InDesign, and CRM platforms (e.g., Intapp, Salesforce, Foundation). * Experience with marketing and financial databases preferred; aptitude for learning new software strongly preferred. Compensation Range: $105,000/yr. to $125,000/yr. At Vedder Price, we believe in recognizing and rewarding our employees' contributions. Our comprehensive Total Rewards Package includes: * Competitive Salary: We offer a competitive base salary commensurate with skills and experience. * Bonus Program: Discretionary annual bonus program. * Retirement Planning: Discretionary profit sharing and 401(k) matching to help you plan for your future. * Health and Wellness: Comprehensive health, dental, and vision plans, along with optional health savings and flexible spending accounts, firm-paid Life and Disability benefits, and wellness programs to support your overall well-being. * Paid Time Off: Competitive time off package including vacation days, paid holidays, sick time and personal days. * Professional Development: Opportunities for continuous learning and career growth through firm provided training programs. * Employee Recognition: Anniversary and Vedder Praise Programs to celebrate your achievements and milestones. * Work-Life Balance: Hybrid work model and family-friendly policies. * Additional Perks: Employee discount program, pre-tax commuter benefits, back up child \& elder care, Employee Assistance Program (EAP), fitness center discounts and more. Join Vedder Price and be part of a team that values hard work and dedication! Equal Employment Opportunity: Vedder Price P.C. is an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We participate in E-verify. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Vedder Price Recruiting Team at vprecruiting@vedderprice.com.

Practice Manager - Ashford Oaks Cardiology

$128 - $208/yr

Job Description Responsible for providing leadership and management to a clinical practice(s) and for its day-to-day operations to ensure appropriate systems, policies and procedures are in place to drive quality clinical outcomes, patient, staff and physician satisfaction, and excellent financial performance. Responsibilities * Supervises staff; develops, plans and schedules workflow; implements and monitors approved policies and procedures. * Provides administrative oversight and support for the delivery of quality patient services; serves as a liaison with patients, staff, academic administration and faculty. * Plans for space allocation and prudent resource utilization between the locations. * Responsible for meeting patient \& revenue targets. * Gathers and analyzes relevant activity data; manages controllable costs in line with practice budgets. * May be responsible for traveling between locations; providing day-to-day oversight, while maintaining physical resources for efficiency, cost effectiveness and a safe environment for patients and staff. * Management duties include interviewing, selecting and training of employees; planning and directing their work, coaching and evaluating performance. * Performs all other duties as assigned. Qualifications * Strong human resources and supervisory experience. * Effective communication skills, both verbal and written. * Excellent presentation and interpersonal skills. * Demonstrated success in program implementation, operations, and fiscal management; attention to detail. * Demonstrated ability to prepare, organize and maintain accurate and detailed reports and files. * Excellent knowledge of information technology and its application to the health care environment; electronic medical records experience is strongly preferred. * Physician Relations or Mediation experience. * Some exposure to Billing/ Data Analysis. Education Bachelor's Degree Preferred Registered Nurse license is preferred. Required Skills Five (5) years ambulatory care experience relevant to assigned clinical practice, including two (2) years of supervisory experience is required. About Us Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: * Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. * Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. * Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. * Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Practice Manager

From $800/yr

Position Overview A full-time Practice Manager position is available at Mitcham \& Tooting Health, a well-established GP practice with 8000 patients operating across two sites. We maintain a 'Good' CQC rating and are committed to delivering excellence in patient care. Role Summary As Practice Manager, you will be a key member of the senior leadership team, responsible for managing all aspects of practice operations while fostering a collaborative workplace culture. The role focuses on optimizing efficiency, financial performance, and ensuring the practice achieves its strategic objectives in a safe and effective environment. Key Responsibilities: Operations Management * Oversee daily practice operations and staff performance * Manage clinical and administrative staff, including direct supervision of: * Operations Manager * Administration Lead * Practice Administrators * Patient Services Team * Practice Nursing Team * Salaried GPs Human Resources * Lead recruitment, retention, and succession planning * Conduct staff inductions and return-to-work interviews * Maintain HR compliance and documentation * Implement effective appraisal and training systems * Handle disciplinary and grievance procedures Practice Development * Ensure QOF target achievement * Manage practice contracts and procurement * Coordinate policy updates and compliance * Lead continuous improvement initiatives * Maintain NHS contractual obligations Patient Services \& Communication * Develop internal and external communication strategies * Manage the Patient Participation Group * Handle complaints according to NHSE guidelines * Promote online patient services * Maintain practice and NHS Choices websites Facilities \& Compliance * Oversee premises management and health \& safety * Ensure IT security and information governance * Manage practice insurance coverage * Coordinate business resilience planning * Maintain CQC compliance Required Skills * Strong leadership and communication abilities * Robust HR management experience * Excellent organizational skills * Strategic thinking and problem-solving capabilities * Experience in financial management * Understanding of healthcare regulations and compliance What We Offer * Opportunity to lead a dedicated healthcare team * Supportive working environment * Professional development opportunities * Competitive compensation package Job Types: Full-time, Permanent Pay: £50,000.00-£60,000.00 per year Benefits: * Referral program Experience: * GP Practice Management: 1 year (Preferred) Work Location: In person

Practice Manager

Nmble Medical partners with healthcare organizations to build high-performing teams that deliver exceptional patient care. We are currently seeking an experienced and motivated Practice Manager to oversee operations for a growing medical practice in the Cleveland, Ohio area. This role is ideal for a strong leader who thrives in a fast-paced healthcare environment and is passionate about improving both patient experience and operational efficiency. The Practice Manager will be responsible for overseeing the daily operations of the practice, ensuring efficient workflows, strong team performance, and an excellent patient experience. This individual will work closely with physicians, clinical staff, and administrative teams to drive operational success and maintain high standards of care. Key Responsibilities * Oversee daily practice operations, including scheduling, patient flow, and front/back office coordination * Supervise and support administrative and clinical staff * Manage staffing schedules, hiring, onboarding, and team development * Ensure compliance with healthcare regulations, policies, and quality standards * Monitor practice performance metrics and identify opportunities for improvement * Oversee billing processes and collaborate with revenue cycle teams * Maintain strong patient satisfaction and service standards * Support physicians and leadership with operational planning and execution Qualifications * 3+ years of healthcare practice management or medical office leadership experience * Strong understanding of healthcare operations and patient workflow * Experience managing staff in a clinical or medical office environment * Knowledge of healthcare compliance, HIPAA, and medical billing processes preferred * Excellent communication, leadership, and problem-solving skills * Ability to manage multiple priorities in a fast-paced setting Preferred Experience * Experience in a specialty or multi-provider practice environment * Familiarity with electronic health record (EHR) systems * Healthcare administration or business management education preferred

NC Practice Manager

From $80,000/yr

* POSITION SUMMARY * The Practice Manager will provide direct support to the Director of Operations or Senior Practice Manager by assisting with operational and administrative activities for assigned CRH Anesthesia practice locations. Duties include scheduling, staffing, assisting with the onboarding process of new hires, payroll, providing training for staff and maintaining a consistent on-site presence. Practice Manager is responsible for the daily operations including project management, practice and provider relations and the all-around support of the assigned portfolio's performance and success. * MINIMUM JOB REQUIREMENTS Education \& Qualifications:*Education: Bachelor’s Degree required with a preferred course concentration in Healthcare, Business Administration, or a related field. Will consider equivalent work experience of 8 (eight) years in a related field in lieu of bachelor’s degree. * Licensure \& Certifications: N/A * Previous Experience: Minimum of three (3) years’ experience working in a managerial position in a clinical or medical setting. Strong understanding of healthcare administration and management * Skills: Differentiated sense of self-motivation, direction, and flexibility with comfort in a high-paced work environment. Strong organizational development capabilities with effective communication skills. Ability to analyze an issue or opportunity and provide viable solutions and alternatives. Professional level of verbal and written communication skills with demonstrated ability to interact with executives, clinical leaders and clinical providers. Ability to work independently but also work with multiple business groups and in a matrixed organizational structure. Solid understanding of finance management. * Computer Skills: Expertise in Microsoft Office, specifically Excel, Word and PowerPoint; and use of a laptop and mobile device is required. * Travel: Regular site visits at the cadence agreed upon Sr. Director/Director with ability to travel within the assigned territory, as necessary. Work Environment:* Work is generally performed within an office environment with standard office equipment available. OSHA Classification Job Classification II:* Normal work routine does not involve exposure to blood or other potentially infectious materials, but exposure or potential exposure may occur. * JOB SPECIFIC EXPECTATIONS· Responsible for the schedules, staffing, payroll, and all-around support for assigned practice locations.· Partners with staffed providers, physician partners, Ambulatory Surgery Center administrative and clinical leadership and CRH ancillary and support leadership.· Facilitate the onboarding and training of new hires, fostering a culture of continuous learning and professional growth among staff· Cultivates and develops long-term professional relationships with a variety of stakeholders.· Thinks critically and strategically regarding financial and business operations.· Assists with the management of a variety and assortment of projects simultaneously and works with directors/executives at all levels both internal and external to the organization.· Contributions with recruiting, interviewing, hiring, and coordinating the training/orientation of anesthesia providers for practice locations.· Completes the first review and edits the payroll, and Time and Attendance needs for practice locations.· Ensures participation in relevant educational programs for anesthesia staff and making certain anesthesia team is complying with all quality and compliance programs/protocols.· Works collaboratively and cooperatively with leadership staff throughout the various surgery centers to resolve any clinical or operational issues and improve processes.· Projects a positive image of the organization to employees, customers, industry, and community.· Assists in the efficiency and overall success of the billing process.· Addresses and thoroughly handles all patient complaints.· Works in collaboration with the Senior Practice Manager, Director of Operations, and Director of Human Resources to research, understand and address any personnel issues or concerns.· Ensure that providers adhere to CRH and Ambulatory Surgery Center compliance and regulatory standards, as well as facilitate their understanding and effective utilization of CRH's Quality Assurance and Quality Improvement (QA/QI) programs.· Assists in the efficiency and overall success of the billing process.· Assists in addressing all patient complaints with Director-level oversight. · Travel within the assigned territory as necessary and as needed to meet with prospects/qualified leads to further develop interest· Partners with staffed providers, physician partners, Ambulatory Surgery Center administrative and clinical leadership and CRH ancillary and support leadership.· Other duties as assigned. Pay: $80,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: Remote

Practice Manager 2 - Grandville & Dermatology

From $116/yr

Requisition #: req11675 Shift: Days FTE status: 1 On-call: Yes Weekends: No General Summary In coordination with the site Medical Director, the Office Manager is accountable for the assessment, planning, implementation, budgeting, and evaluation of practice site activities to ensure efficient and effective operations. The Office Manager oversees the daily administration of the office operations including staffing, payroll, billing, collections, medical records, patient scheduling, and other general office activities to ensure the best patient care experience for every patient and their significant others. The Practice Manager 2 oversees a medium size or multiple physician practice site(s) in support of approximately 6 to 9 providers. Requirements * Must meeting one of the following: + Bachelor’s degree in healthcare administration, business administration, nursing or closely related field and a minimum of 1 year experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience. + Associate’s degree in business or related field and a minimum of 3 years’ experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience + High school Diploma and a minimum of 5 years’ experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience. * Must possess technical and professional skills required for medical office management. * Good organizational skills and ability to complete projects in an efficient and timely manner. * Functional knowledge and experience with team dynamics and processes. * Working knowledge of medical billing procedure and diagnostic codes. * Working knowledge of computers and Practice Management information systems. * Ability to work independently, meet deadlines and maintain regular attendance. Good oral and written communications skills. Ability to manage multiple requests and projects simultaneously. Ability to establish effective business relationships with customers. * Good analytical and problem solving skills. * Professional, business-like appearance and demeanor. Essential Functions \& Responsibilities * Manages the daily administration of the practice site to ensure effective and efficient operations. Works closely with site Medical Director on all operational issues and escalates issues as appropriate. * Manages support staff schedules and alternates as required to ensure adequate coverage to meet the operational need for the practice. May be required to perform support staff functions in the absence of designated staff. Works closely with the site Medial Director on provider scheduling to meet practice and patient needs. Ensures patient scheduling is aligned with provider coverage and adjusts appointments to meet the needs of the patient. * Monitors and approves the bi-weekly payroll including scheduling, tracking, coordinating, and approval of time off for site support staff and providers. * Interviews, hires, mentors, and evaluates practice site support staff. Places emphasis on staff growth, education, and development. Encourage a sense of cooperation and teamwork among all site team members. Oversees new hire training and orientation and assists with planning continuing education and in-service activities for site staff in conjunction with the Director of Practice Operations. Disciplines and discharges when necessary. * Acts as a resource for support staff to research and resolve sensitive patient issues. Follows established standards, documents events and coordinates with other department to ensure patient issues are resolved in a timely manner with compassion and professionalism. * In conjunction with Site Medical Director, Finance Manager, and Director of Practice Operations, reviews, implements and monitors the practice site budget. Evaluates, orders and maintains practice inventory to ensure operational overhead is within budget limits. * Participates in quality assurance initiatives and follows established safety standards to ensure the site maintains a clean and safe environment for all patients and their families. Demonstrate knowledge of and respect for patient and significant others’ rights, including confidentiality and ensures access to information will be limited to that which is necessary to complete daily tasks in accordance with all HIPAA regulations. * Accountable for ensuring concise, accurate and timely documentation of medical records in accordance with established policies, procedures and applicable laws and regulations that govern them. Ensures accurate and timely documentation for billing/collections for all services performed. * Assist in the development and implementation of policies and procedures to provide and maintain high quality medical care. * Coordinates services provided to practice/facility and participates in the evaluation and implementation of new services lines and/or providers at the assigned site. * Performs other duties as assigned. These may including but are not limited to: Maintaining a current knowledge base of use standards of care in professional practice, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.

Practice Manager, Palliative Care - Ukiah, CA

$72,800 - $93,600/yr

JOB SUMMARY: Manages the day-to-day operational activities and resources of Madrone Care Network (MCN), supporting optimal delivery of clinical services. The Practice Manager focuses on team relationships, staff and customer service, and interfacing with partners. This position reports to the Chief Operating Officer (COO) and supports referral intake and assessment, compliance with partner quality requirements, information technology, and resource support. The Practice Manager also plans programs and allocates and assigns duties to employees. Reviews medical records for compliance and billing requirements. Monitors activities and operations to ensure that the practice successfully meets its objectives. Additional duties may include personnel, financial, clerical, housekeeping and maintenance, and purchasing functions. This position serves as the face of the organization to staff, patients/families, and partners, and needs to project caring, empathy and joy in all interactions. ESSENTIAL JOB FUNCTIONS: * Overseas and directs the operations of the practice, ensuring operations are in accordance with regulatory requirements and the organization's policies and procedures. Ensures best practices are implemented and maintained throughout the organization. * Supports home-based interdisciplinary teams, partnering with the Clinical Director and discipline managers to ensure that the team is working efficiently and effectively. Offers administrative support to team members as requested. Works to achieve smooth delivery of services that MCN offers including working to resolve difficult case management issues by interfacing with team members and identifying solutions to problems. * Trains and supervises non-clinical staff including the Receptionist and Patient Care Coordinators, maintaining daily knowledge of clinical and staff schedules. Substitutes, when necessary, for the Receptionist, Patient Care Coordinators, and Community Health Workers. * Facilitates and is key point of contact for patient complaints and is the leader on issue resolution. * Participates in the onboarding process of all new employees including providing detailed information about practice operations, assisting with new hire technology needs, reviewing workflows and setting up access/adding new employees to practice platforms and is available to troubleshoot when needed. * Defines job responsibilities, qualifications/competency needed, and measurable performance expectations for all positions that directly report to the Practice Manager. Exercises independent judgment in recruiting, training, coaching, supervising and responsibly directing assigned staff. Performs annual appraisals of job performance for supervised team members. * Serves as a key resource for staff by providing practical guidance, workplace support, and professional mentorship. Foster a respectful and inclusive environment by assisting employees with work-related challenges, supporting professional development, and connecting staff to appropriate resources while maintaining professional boundaries and confidentiality. Is available to support teams as needed with administrative tasks. * Oversees the day-to-day management of the clinic’s physical facility, including coordination of vendors, building maintenance, office supplies, equipment, and security measures. Ensure the clinic environment is safe, functional, and adequately resourced to support clinical operations by managing service providers, monitoring facility needs, and coordinating timely maintenance and operational support. Orders and maintains operation of medical and office equipment including computer and phone inventory. * Actively supports the organization’s business operations by evaluating workflows, identifying opportunities for process improvement,maintainmending strategies that enhance efficiency, effectiveness, and service delivery. Engage in operational planning and continuous improvement efforts to strengthen organizational performance and support the expansion and sustainability of care services. * Ensures compliance with federal, state, and local wage and hour laws and OSHA workplace safety standards by monitoring timekeeping, meal and rest breaks, overtime and scheduling practices, maintaining required postings and documentation, coordinating safety training, and addressing operational issues that may create regulatory risk. Reports safety concerns to Chief Operation Officer. * Prepares, analyzes, and maintains accurate operational and clinical reports to support regulatory compliance, organizational oversight, and business decision-making. Compile data from clinical and administrative systems, ensure timely submission of required reports, and provide leadership with relevant performance metrics and insights to support effective clinic operations and compliance with applicable regulations. * Attends and takes notes for Provider, Team, Operations, and Quality Meetings and participates on committees as assigned. * Serves as a super user for the Athena EMR, and DME ordering, is a trusted individual for Electronic Prescribing of Controlled Substances. * Assists the COO, Chief Medical Officer and Clinical Director with site surveys for payers and CHAP accreditation SECONDARY JOB FUNCTIONS: Models The Madrone Way* by delivering patient- and family-centered care that is holistic, respectful, flexible, and grounded in compassion and clinical excellence. Provides clear communication, empathetic service, and collaboration across disciplines. * Upholds privacy and professional standards, maintaining full HIPAA compliance, following all organizational policies and procedures, and demonstrating sound judgment and integrity in all tasks. * Fosters collaborative relationships with internal teams, community partners, and caregivers by demonstrating strong listening, communication, and conflict resolution skills. * Stays organized, with attention to detail and readiness to respond to changing requirements. * Supports team wellbeing and sustainability by practicing safe work habits, helping maintain operational flow, and contributing to a workplace focused on staff growth, resource alignment, and the long-term success of MCN’s mission. * Supports day-to-day operations and perform other duties as assigned, aligned with patient, caregiver, and community needs—and in service of the organization’s commitment to walk with patients as they live the remainder of their lives. * Contributes to positive atmosphere; demonstrates positive interactions with internal and external customers, and a passion and joy for the services and care provided by MCN * Reacts in a timely manner to resolve patient complaints and/or employee conflict, promoting customer service. Responds in a professional manner to unexpected changes in work volume, emergencies, and scheduling. * Adheres to financial and operating budget * Other duties as assigned ESSENTIAL EQUIPMENT, TOOLS OR MACHINERY: The following equipment, with the exception of the employee’s personal vehicle, will be necessary to effectively use in performing the job functions described: * Laptop computer or I-pad * Cell phone * Facsimile machine * Photocopier/scanner * Video conferencing technology * Personal vehicle PHYSICAL REQUIREMENTS: The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Work will be conducted from MCN’s office. Requires frequent use of computer platforms and electronic medical records. Position requires occasional driving. * The work environment may involve exposure to biologic hazards, bodily fluids and communicable illnesses. * Ability to sit for extended periods, as well as frequent walking, standing, bending, and reaching. * Ability to use hands and fingers to operate office equipment, type, handle paperwork, perform data entry tasks, complete medical chart updates, deliver supplies to patients and drive. * Ability to hear and communicate effectively with patients, caregivers, team members, and community partners, with or without reasonable accommodation. QUALIFICATIONS: * Bachelor of Arts in business or a related degree; or in lieu of formal education, high school graduate with a minimum of three years of experience as a Clinic/Practice Manager in a healthcare setting * Thorough working knowledge of all aspects of medical office operations * Working knowledge of practice management systems and proficiency in Microsoft or Google; Word, Excel and PowerPoint software * Ability to initiate and supervise sound business and clinical policies and procedures * Ability to interact with a variety of people at a variety of levels * Good verbal and written communication skills * Excellent financial management skills, focusing on cost containment * Maintenance of a current California Driver’s License and vehicle registration and insurance Pay: $72,800.00 - $93,600.00 per year Benefits: * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Application Question(s): * Bachelor's degree in business, healthcare administration or related field OR high school diploma and three years experience as a practice manager Education: * High school or equivalent (Preferred) Language: * Spanish (Preferred) Shift availability: * Day Shift (Required) Work Location: In person

Practice Manager - Primary Care - Berlin

From $170/yr

We are more than just science. At our heart, we are 1700 employees united by an inspiration to care for our community. We are CVMC. POSITIONS CONSIDERED WITH RELEVANT EXPERIENCE AND EDUCATION: * Clinical Practice Manager (RN/LPN) * Practice Manager - Large Practice Please See Specifics Below: CLINICAL PRACTICE MANAGER(RN) : POSITION SUMMARY: Under the direction of the Director of Operations, with matrix reporting to the Director of Nursing the Clinical Practice Manager is responsible for the management of operations and clinical practice. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment and retention, supply chain and budget, financial management, staffing, employee performance evaluation, quality improvement, Lean initiatives, staff education, internal and external regulatory and survey requirements. Collaborates with multiple professionals to support and coordinate the provision / management of patient centered care. Works closely with the Medical Director and staff in insuring that the practice maintains the highest standards of patient care and is responsive to the needs of the patient and family as well as the organization. The position will maintain professionalism and strict confidentiality and will work within the policies and procedures of Central Vermont Medical Center. The Clinical Practice Manager as the leader of the practice has the ability to create and empower teams to embrace and implement change that will improve the clinical, operational, and financial performance of the practice. The position is responsible for the physical practice location 24/7. BASIC KNOWLEDGE: Graduate from an approved Professional Nursing Education Program. Current RN licensure or compact licensure recognized by the State of Vermont is required. Bachelor’s Degree in Nursing or Health Care Administration or equivalent experience required. Current BLS certification required. EXPERIENCE: Three to five years of medical office nursing experience required. Leadership experience required. CLINICAL PRACTICE MANAGER(LPN) : POSITION SUMMARY : Under the direction of the Administrative Director, the Clinical Practice Manager, LPN is responsible for the management of operations and clinical practice. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment and retention, supply chain and budget, financial management, staffing, employee performance evaluation, quality improvement, Lean initiatives, staff education, internal and external regulatory and survey requirements. Collaborates with multiple professionals to support and coordinate the provision / management of patient centered care. Works closely with the Medical Director and staff in insuring that the practice maintains the highest standards of patient care and is responsive to the needs of the patient and family as well as the organization. This includes responsibility for ensuring all nursing standards of practice, clinical competencies and development, compliance, and quality management activities meet current requirements/expectations and are designed/developed to meet future needs. This position functions within the limits of the Vermont Nurse Practice Act, established Code of Ethics for Nursing. The position will maintain professionalism and strict confidentiality and will work within the policies and procedures of Central Vermont Medical Center. The Clinical Practice Manager as the leader of the practice has the ability to create and empower teams to embrace and implement change that will improve the clinical, operational, and financial performance of the practice. The position is responsible for the physical practice location 24/7. EDUCATION : Graduate from an approved LPN Program. Current LPN licensure or compact licensure recognized by the State of Vermont is required. Bachelor’s Degree in Management or Related Field, or equivalent experience preferred. Current BLS certification required. EXPERIENCE : Three to five years of medical office nursing experience required. Leadership experience required. POSITION SUMMARY : PRACTICE MANGER - LARGE PRACTICE : Under the supervision of the Director of Operations, the MGP Practice Manager is responsible to ensure efficient operations of the medical practice(s) on a day-to-day basis and maintains professionalism and strict confidentiality and works within the policies and procedures of UVMHN - Central Vermont Medical Center. He/she collaborates with multiple professionals to support and direct the provision / management of patient-centered care and works as a dyad partner with the Medical Director to ensure that the practice maintains the highest standards of patient care and is responsive to the needs of the patient and family as well as the organization. The MGP Practice Manager is the primary contact for providers, manages administrative staff and leads nursing staff in conjunction with MGP Nursing Leadership. As the leader of the practice, the MGP Practice Manager has the ability to create and empower teams to embrace and implement change that will improve the clinical, operational, and financial performance of the practice. The position is responsible for the physical practice location 24/7. LEARN MORE ABOUT OUR TEAM * We are CVMC: https://www.youtube.com/watch?v\=Rw88cCmq_3o * To learn more about CVMC visit www.cvmc.org or review our fact sheet https://www.cvmc.org/sites/default/files/documents/CVMC-Fact-Sheet.pdf

Practice Manager II

From $100/yr

The Practice Manager provides effective leadership and accountability for all operations of two or more Practice locations and/ or a minimum of associated Revenue to include excellence in patient-focused clinical care, human resources, information systems, quality assurance, and financial management. The Practice Manager is responsible for business operations and personnel management and oversight of the daily operations of the practice(s). Schedule: Monday through Friday, 8am to 5pm What you will be working on * Financial Management: Proposes, and manages operational budget for more than one Practice Center/ or Associated minimum revenue thresholds. Maintains financial literacy relative to patient care and industry trends. Maintains inventory control processes and facilitates purchasing in accordance with established procedures. Manages facility assets in a responsible manner. Understands and adheres to all financial policies and procedures, and leads others to do the same. * Human Resources Management: Responsible for employee timekeeping accuracy and timely approval. Conducts job interviews and employee selection in a manner that supports effective staffing. Performs onboarding and orientation with new staff to promote employee engagement and staff productivity. Initiates activities to promote employee and physician engagement. Utilizes formal and informal recognition resources to recognize staff and provider accomplishments. Conducts training activities with staff and providers to support operational functions. Maintains effective staffing levels and adequate scheduling. * Information Management: Understands and utilizes patient health and billing systems effectively. Ensures compliance and appropriate utilization of information technology resources. Utilizes information technology to ensure accurate coding processes. Performs and participates in audits to ensure compliance and minimize organizational risk. Understands and abides by privacy laws (i.e. HIPAA) and organizational policies and procedures regarding health information management, safeguarding protected health information (PHI). * Leadership: Provides operational leadership in a manner that promotes a consistent and effective culture for all assigned locations. Demonstrates effective written, verbal and electronic communication that is professional in both content and delivery. Leads in a manner that promotes positive physician relations and encourages physicians and others to have a voice. Maintains functional relationships with others throughout the organization to draw upon their expertise and resources effectively. Inspires and motivates others toward organizational and personal goal achievement. Demonstrates effective interpersonal skills. * Clinical Care Management: Exemplifies and promotes positive patient relations. Understands and empowers frontline employees and providers to utilize effective service recovery, as needed. Optimizes ophthalmology delivery processes to streamline an efficient patient flow. Understands quality improvement tools and methodology (i.e. 100% participation, fill rates, schedules, templates, patient volume) and utilizes the same to improve both the delivery of extraordinary patient care and operational processes. Participates in, promotes, and utilizes patient feedback mechanisms, including patient perceptions of quality (NPS) surveys, to ensure extraordinary care. * Patient Care: Understands clinical policies and procedures and ensures patient care is delivered in accordance with the same. Understands the clinical programs concept and implements. Develops and promotes adherence to clinical standards of care. Implements and monitors identified quality measures to promote effective patient care delivery. * Facility Management: Promotes safety and security in all facilities by conducting regular safety inspections and monitoring the work environment for potential hazards and maintenance issues. Actively coordinates and participates in emergency preparedness activities, including drills, simulations, and training with staff and providers. Ensures that material safety data sheets (MSDS) are accessible and that staff is familiar with workplace hazards and the process of responding to workplace exposures, accidents, injuries, and illnesses. Ensures that preventative maintenance, repairs, etc. are completed on a regular basis on all equipment, as required. * Accounts Receivable Management: Understands and utilizes financial assistance practices, training staff and providers to do the same. As necessary, coordinates accounts receivable activities with the Billing Department. Understands and utilizes financial best practices. Understands and utilizes approved registration practices in the front office, training staff to do the same. Ensures accurate and compliant coding practices, training staff and providers to do the same, as applicable. * Other Management Responsibilities: Explores feasibility and practicality of innovations in ophthalmology patient care delivery and patient-provider interactions. Leads and initiates marketing activities to promote services, facilities, and providers within the communities served. Provides and promotes positive public relations. * Actively participates in quality improvement initiatives. What you will receive * Competitive wages * Robust benefit package including medical, dental, life and disability (short- and long-term) insurance * Generous paid time off (PTO) program * Seven (7) company paid holidays * 401(k) retirement plan with company match * An organization focused on People, Passion, Purpose and Progress * Inspirational Culture What you know Bachelor's Degree in Health or Business Administration or equivalent experience preferred. * Five years of operational management experience in a healthcare setting. * Knowledge of fiscal management practices and human resource management techniques. * Knowledge of governmental regulations and reimbursement requirements. * Skill in developing and maintaining effective relationships with administration, providers, What Will Make You Awesome * Highly motivated, detail-oriented and organized. * Exceptional organizational and time-management skills. * Excellent written and verbal communication skills * A strong work ethic, and demonstrated customer service skills. * Ability to multitask and meet deadlines. * Dependability and early morning availability * Must be growth motivated and capable (multi-location to expand) Job Posted by ApplicantPro

Practice Manager, Advocates for Women's Health, Days

Responsibilities: This position is responsible for over seeing the day to day operations in a physician office. The incumbent is responsible for providing leadership, management and evaluation of all office employees. Will serve as a liaison to Staff Physicians, providing feedback to the Director or VP Physician Services for problem solving and evaluations. The incumbent will ensure the delivery of competent and efficient patient care through appropriate coordination of practice services, will provide guidance in the attainment of practice goals and promote teamwork among all personnel to ensure that standards for clinical outcomes and regulatory compliance are met on an on-going basis. The incumbent may assist in direct patient care activities, utilizing age appropriate principles of growth and development for patients of all ages according to the practice specialty. Qualifications: Required:* With Required Degree: One year supervisory experience or completion of an Administrative Fellowship Program * Without Required Degree: Three years supervisory experience * Associate Degree Desired:* Bachelor Degree

Practice Clinical Manager

* Position Summary + The Practice Clinical Manager reports directly to the Director of Operations and Physician Practices. Responsibilities include; oversight of the ATOC clinical team, management of day to day clinical operations, patient care coordination, the Lung Cancer screening program and serves as a clinical resource for the practice. The incumbent must understand the Joint Commission regulatory accreditation as it pertains to the outpatient, ambulatory setting and stays abreast of all State and Federal regulations as they relate to the clinical segments of the practice. The manager promotes the three high priority pillars of patient service to the team: Patient Safety, Quality of Care, and Superior Patient Experience. * Education + Bachelor's in Nursing - Preferred + Master's in Healthcare - Preferred * Experience + 2-3 Years Management - Leadership - Required + 2-3 Years Clinical Experience - Required * License \& Certification + Professional License with State of Practice - Required + Basic Life Support (BLS) - Required * Core Job Functions + Define annual targets and review quarterly; improve operational efficiencies and reduce costs; and develop relationships with physicians, community leaders and stakeholders as needed to promote specialty services for appropriate patients. In conjunction with Director, develop an annual needs assessment and staffing matrix to address the specialty services. + Update specialty dashboards to include monthly volumes for new and follow-up patients, referring statistics, diagnosis, patient satisfaction and quality indicators and report to director and administration. Establish standards, goals, and objectives for the oncology specialty services on an annual basis based on quality indicators, accreditations, NCI deliverables and Joint Commission requirements an report status quarterly (or more frequently as warranted); address risk management issues immediately. + Set targets based on programmatic needs assessment and monitor; orient, train and supervise assigned clinical and support team; and assertively address complaints and patient/physician concerns; oversee scheduling and daily work assignments related to specialty; participate in quality studies for cancer services; and actively seek and promote research opportunities and participate in research activities in regards to oncology specialty services, related clinical trials and disparities. + Facilitates team implementation of applying corporate values intentionally into daily practice. Develops mechanism to measure and open continuous dialogue with team for ongoing integration of values into daily practice.

Practice Manager I - Adult Cardiac Services - FT Days - MPG Hollywood

From $40/yr

Location: Hollywood, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary Oversees and manages administrative functions within an assigned office(s) or division(s). Manages the day to day operations of a physician practice. Responsibilities Manages customer needs face to face or via phone, triages phone calls to assess/authorize urgent \& emergent appointments, rounding on staff and patients, monthly metrics, CME records for Physicians, legal requests , and acts as a backup to the Director.Develop guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary.Develop and implements organizational policies and procedures.Supports special projects and business analysis as requested.Manages, monitors and assists in the development of departmental budgets. Reports budget variances monthly to practice leadership and CFO, identifies and reports on practice issues/opportunities and associated action plans. Manages regulatory compliance, departmental contracts and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment, and payroll.Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Must meet set Net Operating Revenue objective up to 1 million dollars per fiscal year. Competencies ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, LEADING CHANGE INITIATIVES, MANAGING BUSINESS PRIORITIES, MANAGING PEOPLE, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR Education And Certification Requirements High School Diploma or Equivalent (Required) Additional Job Information Complexity of Work: Requires critical thinking skills, effective communication skills, problem solving skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively as well as problem solving. Required Work Experience: One (1) year of leadership experience required. Previous practice management experience is preferred. Other Information: For education requirement an Associates or Bachelor's degree is preferred. Working Conditions And Physical Requirements * Bending and Stooping \= 40% * Climbing \= 0% * Keyboard Entry \= 60% * Kneeling \= 0% * Lifting/Carrying Patients 35 Pounds or Greater \= 0% * Lifting or Carrying 0 - 25 lbs Non-Patient \= 40% * Lifting or Carrying 2501 lbs - 75 lbs Non-Patient \= 0% * Lifting or Carrying > 75 lbs Non-Patient \= 0% * Pushing or Pulling 0 - 25 lbs Non-Patient \= 40% * Pushing or Pulling 26 - 75 lbs Non-Patient \= 0% * Pushing or Pulling > 75 lbs Non-Patient \= 0% * Reaching \= 0% * Repetitive Movement Foot/Leg \= 60% * Repetitive Movement Hand/Arm \= 60% * Running \= 0% * Sitting \= 60% * Squatting \= 0% * Standing \= 60% * Walking \= 60% * Audible Speech \= 60% * Hearing Acuity \= 60% * Smelling Acuity \= 0% * Taste Discrimination \= 0% * Depth Perception \= 60% * Distinguish Color \= 60% * Seeing - Far \= 60% * Seeing - Near \= 60% * Bio hazardous Waste \= 40% * Biological Hazards - Respiratory \= 40% * Biological Hazards - Skin or Ingestion \= 40% * Blood and/or Bodily Fluids \= 40% * Communicable Diseases and/or Pathogens \= 40% * Asbestos \= 0% * Cytotoxic Chemicals \= 0% * Dust \= 0% * Gas/Vapors/Fumes \= 0% * Hazardous Chemicals \= 20% * Hazardous Medication \= 0% * Latex \= 0% * Computer Monitor \= 60% * Domestic Animals \= 0% * Extreme Heat/Cold \= 0% * Fire Risk \= 0% * Hazardous Noise \= 0% * Heating Devices \= 0% * Hypoxia \= 0% * Laser/High Intensity Lights \= 0% * Magnetic Fields \= 0% * Moving Mechanical Parts \= 0% * Needles/Sharp Objects \= 0% * Potential Electric Shock \= 0% * Potential for Physical Assault \= 20% * Radiation \= 0% * Sudden Decompression During Flights \= 0% * Unprotected Heights \= 0% * Wet or Slippery Surfaces \= 20% Shift Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Medical Office Practice Manager / Urology / Full Time

From $403/yr

Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference. Medical Office Practice Manager / Urology / Full Time In accordance with the mission of Wood Health Company and Wood County Women’s Care, the Office Manager oversees the day-to-day operations in his/her practice(s), assures that all medical equipment and all other physical properties are maintained and are in good operational condition, and effectively plans and directs center operations by coordinating business office and clinical activities to achieve maximum expense control and productivity of staff and physicians/providers.Job Duties: * Following the guidelines outlined in the Values Circle, the office manager will work with the area practice manager in the creation and development of a positive culture in the medical office. * Responsible for corporate compliance in practice(s). * Institute policies and procedures in such areas as scheduling, registration, billing, and collections; oversees adherence to these policies and procedures. * Coordinate office processes related to billing with the Central Billing Office. * Insures and verifies the collection of correct and adequate patient and insurance information. * Monitor practice adherence to the credit and collection policies and procedures. * Ensure compliance with point-of-service collection policies and procedures to maintain acceptable cash collections. * Maintains timecards and process payroll accurately and timely. * Monitor provider and practice performance and assists in setting goals. * Maintains open communication with hospital departments, referring physicians, staff physicians and employees. Minimum Requirements: * Bachelor’s degree required. In lieu of formal education, a high school graduate with a minimum of 3 years’ experience in health care or physician office environment. Benefit Summary: Join our team, and you’ll have access to a cutting-edge facility with state-of-the-art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career. We’ll also reward your hard work with: * Great health, dental and vision plans * Competitive wages * Prescription drug coverage * Flexible spending accounts * Life insurance w/AD\&D * Generous short term and long-term disability plans * Employer-matched 403(b) * Employer sponsored cash balance pension plan * Vacation and Holiday time * Generous tuition reimbursement * And a lot more!

Medical Practice Operations & HR Manager

From $401/yr

About Us Orthopedic Specialists of Oakland County is a physician-owned orthopedic practice committed to excellence, integrity, and patient-centered care. Our organization has grown rapidly over the past several years, expanding to multiple medical and therapy locations while maintaining a strong culture built on accountability, service, and teamwork. We are seeking a leader who can help us scale responsibly, maintain operational excellence, and protect the culture that defines our organization. Overview Orthopedic Specialists of Oakland County (OSOC) is seeking an experienced Practice Manager to oversee operations across our three busy orthopedic offices. Reporting to our Practice Administrators, you will play a key role in ensuring smooth day-to-day operations, staff engagement, and process implementation across the organization.The successful candidate will drive organizational efficiency, foster a positive work environment, and ensure compliance with all relevant regulations. \ * Lead the development and implementation of organizational policies, procedures, and workflows to optimize practice operations. * Manage human resources functions including talent acquisition, onboarding, employee orientation, performance management, and employee evaluation. * Oversee benefits administration, payroll processing, workers' compensation, and compliance with employment laws such as FMLA and OSHA standards. * Facilitate training \& development programs aimed at enhancing staff skills and promoting professional growth. * Handle employee relations issues through effective conflict management and communication skills while fostering a positive workplace culture. * Coordinate with senior leadership on strategic planning, organizational design, succession planning, and process improvement initiatives. * Ensure compliance with healthcare regulations and labor laws while managing contracts and program management activities. Qualifications * 5+ years of medical practice management or healthcare operations experience preferred * Prior multi-site management experience strongly preferred * Strong HR background including payroll, compliance, and employee relations * Demonstrated leadership and team management skills * High level of organizational, communication, and problem-solving ability * Ability to manage competing priorities in a fast-paced environment Salary commensurate with experience. Competitive compensation package with opportunity for performance-based incentives. Benefits: * 401(k) * Health insurance * Paid time off Work Location: In person

Senior Practice Manager- Department of Medicine (Medical Center)

At Houston Methodist, the Senior Practice Manager position is responsible for independently managing and/or coordinating complex delivery of care within a large, multi-physician primary care, specialty, or multi-disciplinary practice. This position supervises the functions related to front desk, business transactions, clinical support services, compliance, safety and customer service and is responsible for maximizing revenue through efficient, effective and compliant procedure. The Senior Practice Manager position works collaboratively with clinic medical staff and with system-wide administrative and medical staff as needed. This position is committed to creating a culture of compassion, integrity, innovating thinking and leadership excellence. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION* High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE* Five years of clinical healthcare experience, of which at least two years must have been in a managerial role; may consider HM employee with four years of clinical experience in relevant field with HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Required* Preferred* Practice Management Certification SKILLS AND ABILITIES* Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message * Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization * Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved * Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills * Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences * Ability to work effectively in a fast paced environment * Demonstrates flexibility and adaptability in the workplace * Exceptional management skills to assess and make staffing changes depending on provider’s schedule and patient volumes to maximize the provider’s schedule Ability to problem solve in high stress environment with exceptional communication skills * ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS* Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions. * Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. * Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed. * Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators. * Celebrates accomplishments, providing opportunities for individual growth and personal support. Responds to employee concerns, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate and taking appropriate action, ensuring that requests are handled in a swift manner to avoid interruption of services (such as patient flow or department/external communication). Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS* Plans and organizes day-to-day department operations, schedule and activities of the practice for staff, physicians, and associated physician extenders. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. * Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department. * Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or service. First-line contact for physicians and staff needing information or support regarding the daily operations of the practice. Effectively resolves patient satisfaction concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures. QUALITY/SAFETY ESSENTIAL FUNCTIONS* Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable. * Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions. * Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety. * Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, inservices, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.). * Monitors and analyzes the performance of the practice through verification and analysis of customer satisfaction systems, financial reports, and trends. Formulates an action plan to correct deviations to business plan and budget. * Monitors key clinical operational indicators including quality metrics such as in basket utilization, clinical close rate, etc. Assesses current performance and develops action plans to achieve optimal performance. FINANCE ESSENTIAL FUNCTIONS* Assists in the development of department budget and ensures that the department operates in a cost effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. * Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications. * Utilizes monitoring and trending data to provide appropriate cost-effective patient care which is in concert with the philosophy of the Houston Methodist. Assures encounters are reviewed, claims created and manages workflow dashboards. * Monitors charge capture patient encounters and co-payment collections to ensure that appropriate procedures are adhered to and that accurate information is being collected and submitted. Manages petty cash batches and deposits. Reconciles cash daily and keeps appropriate documentation and/or log. * Assures accurate timekeeping and payroll for all department employees. Identifies and reduces incidental overtime. Manages all reporting and record-keeping functions within their span of control. GROWTH/INNOVATION ESSENTIAL FUNCTIONS* Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. * Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures. * Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals. * Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development plan on an on-going basis. Conducts conversations with staff on their development. * Manages and completes projects, as assigned, that builds on Houston Methodist’s mission and business plan and develops strategic planning \& business planning processes and activities related to the long-term tactics and strategies. Contributes to the development of annual goals and objectives for the clinic/department. Assists staff in achieving these goals via training and appropriate resources. * SUPPLEMENTAL REQUIREMENTS WORK ATTIRE* + Uniform: No + Scrubs: Yes + Business professional: Yes + Other (department approved): No ON-CALL* + Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.* + On Call\ Yes TRAVEL\ \Travel specifications may vary by department\* + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area Yes QUALIFICATIONS EDUCATION* High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE* Five years of clinical healthcare experience, of which at least two years must have been in a managerial role; may consider HM employee with four years of clinical experience in relevant field with HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Required* Preferred Practice Management Certification * Company Profile: Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment. Houston Methodist is an Equal Opportunity Employer.

Office Manager - Multi Location Medical Practice

Job Summary The Office Manager is responsible for overseeing the daily administrative and operational functions of multiple medical office locations. This role ensures efficient workflow, high-quality patient service, regulatory compliance, and effective staff management across all sites. The Office Manager works closely with physicians, clinical staff, and executive leadership to maintain operational excellence, optimize patient experience, and support practice growth. Key Responsibilities Operations Management: * Oversee day-to-day operations across multiple clinic locations. * Ensure consistent implementation of office policies, procedures, and workflows. * Monitor patient scheduling, check-in/check-out processes, and overall patient flow. * Identify operational inefficiencies and implement improvements. Staff Management * Supervise administrative and front office staff across all locations. * Recruit, train, schedule, and evaluate employees. * Manage staff performance, disciplinary actions, and professional development. * Foster a positive, collaborative work environment. Financial Oversight * Monitor office budgets, expenses, and supply ordering. * Oversee billing coordination, insurance verification, and collections processes. * Review financial reports and productivity metrics to improve performance. * Ensure proper documentation and accurate recordkeeping. Compliance \& Quality Assurance * Ensure compliance with healthcare regulations, including HIPAA and OSHA requirements. * Maintain up-to-date policies and staff training related to regulatory standards. * Prepare offices for audits, inspections, and accreditation processes. * Implement quality improvement initiatives. Patient Experience * Ensure excellent customer service and patient satisfaction across locations. * Address patient complaints or concerns in a timely and professional manner. * Monitor patient feedback and implement improvements where necessary. Vendor \& Facility Management * Coordinate with vendors, service providers, and medical suppliers. * Manage facility maintenance, equipment servicing, and office supplies. * Ensure each location maintains a safe and organized work environment. Reporting \& Leadership Support * Prepare operational reports for physicians or executive leadership. * Assist with strategic planning, expansion, or new location setup. * Coordinate meetings, staff communications, and policy updates. Qualifications * 3-5+ years of healthcare office management experience, preferably in a multi-site practice. * Strong knowledge of medical office operations, insurance processes, and healthcare regulations. * Minimum of 3 years experience using eClinicalWorks. Proficiency with Electronic Health Record (EHR) systems and practice management software. * Excellent leadership, communication, and organizational skills. * Microsoft Office. Key Skills * Leadership and staff management. * Healthcare operations management. * Financial and budget oversight. * Regulatory compliance knowledge. * Problem-solving and process improvement. * Strong interpersonal and communication skills.

Medical Operations Manager/ Practice Manager

Position: Medical Operations Manager/Practice Manager Company: Medi-Weightloss of Orange, CT Hours: FULL TIME (Tuesday - Saturday) About Us: At Medi-Weightloss, we're on a mission to transform lives by helping individuals achieve their health and weight loss aspirations. Our personalized medical weight loss programs, combined with nutritional guidance and unwavering support, empower our patients to attain lasting results. As industry leaders, we are on the lookout for an enthusiastic and seasoned Medical Operations Manager/Practice Manager to join our team and spearhead the operational excellence of our clinic. Why Join Us: * Impactful Contribution: Make a real difference in patients' lives as you guide them towards their health and wellness goals. * Dynamic Team Environment: Join a compassionate and dynamic team dedicated to providing excellent patient care. * Competitive Compensation: Enjoy a competitive salary and benefits package. Responsibilities: As a pivotal member of our team, you will play a key role in the success of our clinic by overseeing various aspects of office operations. Your responsibilities will encompass: * Inspiring Team Leadership: Foster a positive and collaborative work environment by leading and supervising a dedicated team of administrative and clinical staff. * Exceptional Patient Care: Ensure patients receive outstanding care and service throughout their transformative journey with Medi-Weightloss. * Efficient Office Operations: Oversee daily office activities, including appointment scheduling, patient registration, and medical record management. * Compliance Excellence: Ensure the clinic adheres to healthcare regulations, maintaining compliance with policies and procedures. * Financial Management: Manage billing, accounts receivable, and other financial aspects of the clinic. * Inventory Control: Monitor and manage clinic supplies and equipment efficiently. * Quality Assurance: Implement quality assurance measures to uphold the highest standards of patient care. * Insightful Reporting: Generate reports and analyze data to track clinic performance, identifying areas for improvement. * Staff Training: Provide training and support to enhance the skills and knowledge of your team. * Patient Engagement: Develop strategies to enhance patient engagement and satisfaction. * Lead Conversion: Proactively engage with potential patients to convert leads into appointments, ensuring a seamless journey from inquiry to consultation. Requirements: To thrive in this role, you should possess: * Educational Background: Bachelor's degree in healthcare management, business administration, or a related field (preferred). * Relevant Experience: Previous experience in a medical office management role. * Leadership Skills: Strong leadership and team management skills. • Regulatory Knowledge: Understanding of healthcare regulations and compliance requirements. • Communication Excellence: Excellent communication and interpersonal skills. * Tech Proficiency: Proficiency in office software and EMR systems. * Organizational Skills: Exceptional organizational and problem-solving abilities. * Patient-Centric Focus: A commitment to providing exceptional patient care. Salary: [Competitive, Commensurate with Experience]

Clinical Manager/Practice Manager

From $25/yr

Summary Our clinical office Manager is a leadership role, critical to the success of our team and the satisfaction of our patients. In addition to providing patient care, this role oversees all aspects of the daily operations within the medical office and will be focused on managing clinical flows, overseeing the financial budget for the office, and ensuring excellent patient experiences using strong interpersonal communication skills. Job Responsibilities * Implement office policies and procedures. * Assist in hiring and onboarding clinical staff. * Supervise, train, coach, and evaluate administrative and clinical staff. * Work with the doctor to create and maintain the staffing schedule to optimize provider schedules, minimize gaps in coverage, and manage paid time off requests. * Frequently supplements staffing headcount by working as a direct part of the patient care team by performing clinical duties to assist providers or working as a Medical Assistant or Receptionist. * Oversee and approve time sheet details to ensure payroll processes timely and accurately. * Foster a positive patient experience while ensuring regulations, guidelines, and standards are followed. * Collaborate with nurses, providers, and other members of management * Use popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping. * All other duties as directed and assigned. Minimum Qualifications * High school diploma or equivalent, associate or bachelor’s degree in healthcare management, business, or related degree is preferred. * Familiarity with ModMed, EMA, EMR preferred. * Thorough understanding of HIPAA laws and guidelines. * Works well independently and has strong interpersonal communication skills. * Learns quickly and has strong problem-solving and critical thinking skills. * Develops professional relationships with coworkers and has strong leadership skills. * Communicates effectively and has strong verbal and written communication skills. Physical Demands * Frequently sit, stand, walk, talk, hear, and use devices including but not limited to computers, phones, and iPads. Using devices on the go is a common scenario (ipads used for charting and clinic) * Regularly use close vision and ability to adjust focus. * Occasionally stoop, bend, reach above shoulders, push/pull doors and drawers, and lift up to 25 pounds Competitive salary will be offered based on experience, starting pay is $75,000 Job Type: Full-time Pay: From $75,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * Clinic: 5 years (Required) Ability to Commute: * Dayton, OH 45429 (Required) Work Location: In person

PRACTICE MANAGER

From $15/yr

Job Summary Our busy medical practice is growing each day, and we are seeking an experienced and professional Medical Office Manager to join our team. In the role, the Medical Office Manager will work under the direction of the Director of Operations in providing management and leadership to our administrative team. The selected candidate will be responsible for managing a team of employees. If you have experience working in an administrative role at a healthcare practice, we want to hear from you. GENERAL SUMMARY/BASIC PURPOSE OF JOB: The Practice Manager will be primarily responsible for direct onsite management of the daily operations of the ambulatory physician practice(s) at Mt. Sinai Hospital, Holy Cross Hospital or various off-site locations. The Practice Manager partners with key leaders across Sinai Health Systems' various departments in decision-making and ensures a bidirectional flow of information. The Practice Manager promotes excellence in all areas of ambulatory operations and serves as the champion for continued process improvement work. The Practice Manager will focus on the patient and family experience, quality and safety, coordination of care across the continuum, use of technological tools and solutions including EMR, metrics reporting, customer service, and oversee the budget, billing and related revenue cycle services. REPORTING RELATIONSHIPS: * Reports to: System Director, Sinai Medical Group Operations * Provides Supervision to: Medical Assistants, MA Leads, and Receptionists. ESSENTIAL FUNCTIONS AND DUTIES * Supervising, coaching and mentoring a multidisciplinary team of 15+ * Lead the execution of in-clinic operational initiatives * Problem-solving team member and patient problems at the moment * Ensure our patients are always delighted with the level of care they receive * Ensure scheduling and billing processes are executed efficiently * Advocating for your clinic, team, and patients * Supporting and contributing to on-the-ground marketing initiatives * Generally ensuring clinic operations are running smoothly on a daily basis * Provide practice management in support of the physician-patient relationship in order to optimize patient access * Manage the practice operations and respond to patient, physician, and employee issues in a timely fashion * Achieve performance standards for the revenue cycle, analyze monthly physician income and expenses, manage office expenses, and partner with physician leaders to communicate financial results to physicians and staff and execute Medical Group plans for improvements * Ensure the People Management Cycle for physicians and staff is consistently implemented to include hiring for fit, successful onboarding, career development and coaching, and performance review MINIMUM EDUCATION: * Bachelor's degree preferred MINIMUM WORK EXPERIENCE: * 2 or more years of experience in a supervisory role within a clinical setting * Previous physician management experience preferred * Financial management, operations management, and Electronic Medical Record experience preferred * 340B experience is a plus * Hospital-Based Clinic experience is a plus. KNOWLEDGE \& SKILLS: * A flexible and positive attitude * A proactive and adaptable working style-able to cover tasks as they arise * A problem-solving orientation and eagerness to identify process gaps and implement practical solutions * Demonstrated ability to build alliances, drive results and manage change * A passion for mentorship and team-development Location: SHS · SMG LAW ADMINISTRATION Schedule: Full Time, Days, 8am

Practice Manager

$50,000 - $60,000/yr

Position Title: Practice Manager Employment Type: Full-Time, On-Site Position Overview The Practice Manager serves as the operational backbone of the clinic, overseeing day-to-day operations across both locations and ensuring the business runs seamlessly, profitably, and in alignment with its concierge philosophy. This role is responsible for leading the team, implementing systems and SOPs, and maintaining the highest standards of luxury patient care. This is a hands-on leadership role. While the primary focus is strategic and operational oversight, the ideal candidate is comfortable stepping into a front desk or support role when needed to fill coverage gaps and support the team. An ideal (but not required) candidate may also have a Medical Assistant (MA) background, allowing for on-site support with clinical flow and injection training coordination, making them highly versatile within the practice. Key Responsibilities Operational Leadership * Oversee daily operations across both clinic locations to ensure smooth, efficient workflows. * Implement, manage, and continuously improve SOPs for patient journey, scheduling, inventory, and documentation. * Partner closely with the owner to establish accountability systems and performance expectations. * Coordinate and lead daily and weekly team meetings with structured agendas and follow-up actions. * Provide hands-on support in clinic operations, including front desk coverage when needed. Staff Management \& Training * Supervise, coach, and support front desk staff, medical assistants, estheticians, and clinical support team members. * Conduct onboarding, training check-ins, and performance reviews. * Ensure consistent communication and collaboration between front desk, providers, and administrative teams. * Assist with on-site training support when applicable (MA experience a plus but not required). Patient Experience \& Service Excellence * Uphold a luxury, white-glove, concierge standard across all patient touchpoints. * Proactively resolve patient concerns in a calm, professional, and timely manner. * Monitor patient feedback, reviews, and follow-up systems to drive retention and satisfaction. Financial \& Administrative Oversight * Track revenue, payroll, and expenses; identify trends and flag variances. * Manage vendor relationships, ordering, and inventory control. * Oversee membership programs, rewards tracking, and service utilization. Marketing \& CRM Coordination * Partner with marketing vendors to ensure consistent branding and accurate lead tracking. * Maintain CRM accuracy and oversee scheduling and patient flow systems. * Collaborate on promotions, community events, and new service launches. Qualifications * Minimum 3–5 years of experience in aesthetic practice, medical spa, or cosmetic dermatology operations. * Strong leadership, communication, and problem-solving skills. * Working knowledge of Aesthetic Record or similar EMR systems. * Experience with CRM platforms, scheduling systems, and HR workflows. * Medical Assistant (MA) experience preferred but not required. * Exceptional organizational skills with the ability to multitask in a fast-paced environment. * Proven success in process improvement, accountability, and team leadership. Key Attributes * Highly organized, proactive, and dependable. * Comfortable wearing multiple hats and stepping in where needed. * Calm under pressure and solution-oriented. * Luxury-service mindset with strong attention to detail. * Confident communicator and natural team leader. * Emotionally intelligent and professional in all interactions. Performance KPIs * Operational efficiency and reduced owner workload. * Team accountability, retention, and satisfaction. * Patient satisfaction, retention, and online reviews. * Revenue growth and improved operational margins. * Timely execution of strategic initiatives across both locations. Work Location: In person Pay: $50,000.00 - $60,000.00 per year Work Location: In person

Practice Manager - (BIDMC, Winchester)

From $10/yr

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Manages the daily administrative and clinical practice operations with commitment to providing the highest quality of service to patients in a hospital-based, community-based, or private-based ambulatory care practice. Provides oversight, management and training in all areas of day to day practice operations and resource utilization. Job Description: Essential Responsibilities: Participates in planning and implementation of department and division goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcomes and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDMC's overall direction. Organizes, manages, and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management, pre-registration, and visit ticket entry. Works actively as a 'hands-on' manager in the clinic areas. Coordinates care delivery, patient flow, and clinic check-out/discharge activities. Oversees patient scheduling, registration, and billing processes according to protocol. Coordinates and ensures skill development and training for all staff. Implements relevant information systems such as managed care and patient appointments and ensures the accuracy of data. Provides feedback regarding systems and process changes and improvements. Leads projects that support ambulatory service standards and improvements such as access, telephone system functionality and patient/physician satisfaction. Oversees physician visits and nurse treatments. Monitors providers' schedules (MDs, NPs, social workers, etc.) to ensure appropriate staff is present and a reasonable number of patients are scheduled in order to facilitate timely patient care. Assists providers and staff and ensures availability of supplies. Ensures the accuracy of patient-related activities, services, and lab tests. Has the authority to direct and support employees' daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action, and performance reviews. Direct Reports: More than 7 Indirect Reports: 1-5 Has full responsibility for planning, monitoring, and managing department budget. Required Qualifications: High School diploma or GED required. 5-8 years related work experience required and 1-3 years supervisory/management experience required Bachelor's degree is strongly preferred Five years of experience in hospital and ambulatory clinic operations. Excellent analytical skills, and knowledge of medical terminology, business, and financial systems. Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: Demonstrated interest and experience in process improvement and leadership development. Competencies: Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally Pay Range: $70,720.00 USD - $113,152.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.

Manager Practice III-Primary Rural Health

From $10/yr

Description Summary: This position is responsible for the operation of physician practices usually consisting of more than 4 providers, more than 10 FTEs or more than two sites. The position is responsible for, but not limited to, managing subordinate personnel, preparing clinic(s) budget, ensuring data accuracy, preparing financial analyses, handling complex customer service issues and maintaining provider/staff communications. Responsibilities: * Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas. * Assists with developing and implementing annual operational plan and budget. * Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures. Responsible for work assignments and daily operations. Manages personnel for multiple practices, including training relief employees. * Evaluates performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies. * Resolves problems in administrative areas and ensures compliance with regulations and standards. * Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning. * Works in conjunction with Regional Director and corporate Marketing Department in practice development. * Ensures the effective implementation of job descriptions, personnel policies and payroll practices. * Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities. * Serves as liaison between clinic and external agencies. * Works with staff and providers to ensure quality patient care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive workplace. * Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s). * Participates in professional development activities to keep current with health care trends and practices. * May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy. * Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). * Maintains strict confidentiality. * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. * Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental and infection control. * Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group’s cultural diversity objectives. * Supports and adheres to CPG Service Guarantee. * Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes. * Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis. Identifies plans, develops and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis. * On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the clinics. * Reviews financial and productivity management reports and takes appropriate actions. * Evaluate clinic production and revises procedures or devises new forms to improve efficiency of workflow. * Supervises the clinical and non-clinical areas to ensure timely and efficient management. * Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff. * Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System. * Performs other related work as required. Requirements: * Bachelor degree in Healthcare, Business Administration or related field is required. Masters preferred. * 10 years of management experience as a substitute in lieu of education. * 2-12 years of experience in diversified positions within a medical practice with at least one year in a supervisory position. * CMOM is preferred * Demonstrated leadership skills (decision making, problem solving, delegation, prioritizing) and supervisory experience is required. * Competent in health care administration, clinic philosophy and policies and operating procedures is required. * Effective communication and prioritization of provider issues. * Competent in financial reimbursement, billing and collections, CPT, ICD9 and HCPCS coding and medical group operations, as well as managed care concepts. * Ability to recognize and communicate variances in key practice indicators. * Must be computer literate and have strong organizational skills. Work Type: Full Time

Practice Manager

From $401/yr

The Practice Manager “PM” has accountability of all aspects of the location business operations. As a team leader at a “people first” organization, the PM guides their team through development programs of coaching, mentoring, and performance management. Through creating memorable experiences with each patient, the PM is responsible for “keeping score” and driving top line sales, increasing margin, controlling payroll expenses, and increasing profitability to meet the company’s overall business objectives. The PM works directly with the staff and OD partners to ensure we are providing professional eye exams and medical services needed, quality product selection, acceptance of vision insurance plans, and remarkable patient service. The ideal candidate will be passionate about people, patient care, and the “Acuity Way.” * Applies leadership, creative thinking, and analytical skills to improve individual practice performance and is an expert in solving operational issues * Builds an effective team that works collaboratively to achieve results * Addresses the practice’s unique strengths and challenges with objectives, strategies, and plans * Establishes clear objectives for practice staff, communicates expectations with clarity and sets high standards of expectations for performance * Sets the standard for a remarkable patient services and experiences utilizing the Acuity Way * Identifies and selects top talent that matches AEG’s values with ability to recruit for long term sustainability * Works closely with District Manager with the objective of achieving and exceeding financial plans for the practice * Learns quickly and adapts to facing new problems; works to solve for a creative solution * Relentless style to achieving results and development of others sharing best practices withing AEG platform * Versatile learner: retains an open mind when adapting to change * Marshal’s resources to get tasks done efficiently; can orchestrate many activities to accomplish various goals through superior service * Ensures the daily sales are reviewed identifies gaps and places solutions in place to close the gap * Reinforces the practice selling strategy and the Acuity Way * Protects the company through loss prevention * Partners with Human Resources to ensure that employees are committed to the handbook guidelines Requirements: * 3-5 years of professional setting background with leadership capacity * Business Degree in Hospitality, Business, or related experience in management field * Excellent Verbal and Written Communication Skills * Optician Certification preferred Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office Req Benefits: Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays \Benefits applicable to Full Time Employment only\

Practice Manager - Primary Care

From $130/yr

Location Detail: 1305 Post Rd Fairfield (10586) Shift Detail: Mon-Fri Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. Job Description Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiative Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice * Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles * Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department * Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation. Responds promptly and effectively to patient and provider concerns * Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service * Analyzes data reports and acts on significant trends affecting overall effectiveness of the department * Finds opportunities to grow the business through increased referrals, new or increased services, regional expansion, or other revenue-enhancing activities * Drives improvement efforts through effective staff and provider involvement, project management, and communication Implements changes and keeps staff and providers up to date with clear and concise communications Qualifications * Bachelor's degree in business, healthcare management or a related field, or equivalent experience; advanced clinical or business credentials preferred * Minimum 3-5 years medical practice management experience, preferably in a multi-site practice * Epic Experience preferred. * Experience providing effective business leadership to physicians * Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance.

Practice Manager

$50,000 - $65,000/yr

Practice: Western Trails Veterinary Hospital is the premier hospital if you live in Edgewood, Moriarty, Albuquerque, Tijeras, Sandia Park, Estancia, or the surrounding area and need a trusted veterinarian to care for your pet, small farm animals, or livestock. In addition to the hospital and 3-stall barn, we have a full-service mobile unit for house/farm calls. More about the Role: Reporting to the Regional Director of Operations, the Practice Manager manages all essential business functions in veterinary practice and supports the practice teams. The Practice Manager works in partnership with the Managing Doctor (MDVM) to ensure successful practice operations, high client satisfaction, and to manage practice teams. In collaboration with the MDVM, the Practice Manager is responsible for ensuring profitability of the practice, growing the business and all the while protecting the practice legacy. The critical focus areas to drive the desired success fall under the following umbrellas: Practice Operations, HR, Marketing, Strategic Planning, and IT Management. The Practice Manager must be a strong people manager, possess great business acumen and enjoy leading and developing a team. Additionally, ensure the practice has engaged and productive teams that are driving high-quality patient care and exceptional client service. Competencies: * Business Acumen: Understands commercial and economic business matters; how the business works, how we make money, and how strategies and decisions impact financial and operational results. * Client Service and Customer: Serving and supporting clients with their needs or issues; Ensuring all practice activities result in the highest level of client satisfaction. Keeping the client and patients at the center of everything you do. * Organizing and Planning: Making plans, organizing, and structuring the work of self and others; Setting priorities and establishing plans with clear goals and timeframes. * Learning and Self-Development: Developing one's knowledge, skills, and capabilities; Curiosity for learning, seeking out new methods and approaches, continuously seeking feedback from others and incorporating it for growth. * Motivating and Inspiring: Motivating and inspiring others; Mobilizing the team to collectively achieve practice goals, modeling leadership behaviors that make team members want to run towards them and creating a culture where team members are fully engaged and bring their whole selves to work. * Investigating, Analyzing, and Evaluating: Critically evaluating and analyzing information or data; Continually reviewing practice performance and opportunities to drive better results; Analyzing relevant data around practice performance, evaluating results, and decisively choosing a course of action based on alternatives. * Solving and Improving: Making improvements and solving problems or issues; Approaching problem solving creatively; Effectively navigating conflict; Demonstrating resiliency when faced with challenges or adversity. * Managing Complexity and Ambiguity: Working effectively in unfamiliar or ambiguous situations; Remaining calm under pressure and demonstrating learning agility to apply lessons learned from prior situations. * Change Management: Managing change and supporting others through change; creating a vision for change; effectively communicating change; inspiring others to engage in the change; and evaluating change effectiveness. * Developing and Coaching: Building others’ knowledge, skills, and capabilities; regularly coaching and providing feedback; creating stretch assignments and/or delegating; being intentional about development plans and discussions. * Cooperation and Collaboration: Cooperating with others and working as part of a team; building and nurturing relationships with key stakeholders (including veterinarians, support staff, distributor representatives, and support center partners) to drive the practice's success; leverage strategic partnerships to enhance practice performance. Essential Responsibilities: * Manages practice financial performance, putting plans in place and engaging teams around activities that drive revenue for growth. * Manages practice expenses including pharmacy, supplies, labor, and facility. * Ensures appropriate inventory management including an appropriate balance of regular stock and sales. * Manages and partners with MDVM to ensure accurate pricing is applied. * Provides input during annual budget planning. * Creates new or analyzes existing performance reports and generates insights to improve performance. * Applies knowledge and understanding of veterinary practice management in directing successful daily operations, thereby allowing the doctors and technicians the time to successfully manage workload. * Ensures that all practice technology is appropriately working. * Ensures compliance with appropriate regulatory agencies, including monitoring practice violations and dangerous situations; documenting and reporting incidents, filling reports, and partnering with RDO when appropriate. * Ensures the cleanliness of the practice; ensures the environment contributes to an excellent client experience. * Responsible for all staff scheduling and ensures patient scheduling is done to satisfy clients and team members. * Manages necessary vendor and supplier relationships to ensure quality support for practice supplies, tools, equipment, and resources. * Responsible for timely and accurate tracking of employee payroll; maintaining payroll records; ensuring compliance with all applicable payroll regulations; addressing employee payroll inquiries; and resolving discrepancies. * Responsible for accounts payable duties including, processing invoices, verifying purchases, and reconciling discrepancies, and maintaining accurate records. * Partners with MDVM to maintain an appropriate medical record system that complies with legal standards. * Regularly reviews client feedback and identifies opportunities for practice improvement. Actively engages with clients to ensure satisfaction and resolve problems. * Collaborates with Heartland Marketing to develop and implement a marketing strategy aligned with practice goals. Additional responsibilities include overseeing social media, fostering community relationships, and supporting local initiatives. * Ensures that team is appropriately staffed and partners with Heartland’s Recruiting team to fill open requisitions. * Effectively builds and nurtures relationships with key stakeholders—including veterinarians, support staff, distributor representatives, and support center partners—to drive the practice's success. Actively seeks opportunities to enhance operational efficiency, elevate the client experience, and support sustainable practice growth through strategic partnerships. * Supports practice, when necessary, by working in the client reception area or if technically skilled may support Veterinarians. * Partners with Heartland Support Center as needed. * Partners with MDVM to ensure all team members adhere to practice operating procedures; ensures the accuracy and completeness of veterinary records; ensures that reports comply with accepted practice guidelines. * Ensures compliance with regulatory agencies and laws including OSHA, DEA, EEOC, ADA, and the Department of Labor; Develops and maintains procedures necessary to meet regulatory requirements. * Ensures all team members complete annual compliance related activities including review and sign off on policies, compliance training, and safety training. * Maintains a high degree of confidentiality; secure all employee records, ensure team member performance is discussed only with individual team members, etc. * Executes annual performance evaluations and salary increases. * Conducts regular staff meetings, trainings, and team activities. * Partners with RDO and Heartland’s Human Resources team to navigate employee relations situations, company policy, or other labor law issues. * Conducts regular check-ins with team members to ensure they have the tools and support they need to successfully complete their jobs and deliver a great client experience. * Ensures all team members are engaged and have the support they need to stay balanced and productive. * Monitors that the performance of each team member is on track. Rewards and recognizes successful performance and manages corrective action activities if performance is off track (partners with RDO/DVM on clinical performance improvement needs). * Appropriate seeks support from RDO, Heartland Human Resources, or other Heartland team members to ensure team success. * Ensures professional development and regular feedback are provided to all team members. * Other duties as assigned. Requirements/Qualifications: * Full-time, on-site, ability to work on weekends when needed * High school diploma or equivalent; Associate degree in applied science, veterinary technology, or business a plus; Practice Manager Certification a plus * Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance * Knowledge of OSHA safety techniques including use of proper PPE * Excellent computer skills including MS office applications, office technology, etc. * Basic math and ability to calculate medication dosages * Strong communication skills * Client service experience Benefits Offered: * Paid time off * Health, dental, and vision insurance * Retirement benefits * Bonus incentive * Career and professional development * Employee Assistance Program * DVM Referral Program Pay Range: USD $50,000.00 - USD $65,000.00 /Yr.

Physician Practice Manager II - FT - Days - MHM

From $40/yr

Location: Miramar, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: Oversees and manages administrative functions within an assigned office(s) or division(s). Manages the day to day operations of a physician practice.Responsibilities: Develop and implements organizational policies and procedures.Supports special projects and business analysis as requested.Manages, monitors and assists in the development of departmental budgets. Reports budget variances monthly to practice leadership and CFO, identifies and reports on practice issues/opportunities and associated action plans. Manages regulatory compliance, departmental contracts and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment, and payroll.Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Must meet set Net Operating Revenue objective of greater than $1 million but less than $2.5 Million per fiscal year to sustain Manager Level II. Net Operating Revenue results below or above the set Revenue objective may result in a Manager level change.Manages customer needs face to face or via phone, triages phone calls to assess/authorize urgent \& emergent appointments, rounding on staff and patients, monthly metrics, CME records for Physicians, legal requests , and acts as a backup to the Director.Develop guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary.Competencies: ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, LEADING CHANGE INITIATIVES, MANAGING BUSINESS PRIORITIES, MANAGING PEOPLE, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOREducation and Certification Requirements: High School Diploma or Equivalent (Required)Additional Job Information: Complexity of Work: Requires critical thinking skills, effective communication skills, problem solving skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively as well as problem solving.Required Work Experience: One (1) year of leadership experience required. Previous practice management experience is preferred.Other Information: For education requirement an Associates or Bachelor's degree is preferred.Working Conditions and Physical Requirements: * Bending and Stooping \= 40% * Climbing \= 0% * Keyboard Entry \= 60% * Kneeling \= 0% * Lifting/Carrying Patients 35 Pounds or Greater \= 0% * Lifting or Carrying 0 - 25 lbs Non-Patient \= 40% * Lifting or Carrying 2501 lbs - 75 lbs Non-Patient \= 0% * Lifting or Carrying > 75 lbs Non-Patient \= 0% * Pushing or Pulling 0 - 25 lbs Non-Patient \= 40% * Pushing or Pulling 26 - 75 lbs Non-Patient \= 0% * Pushing or Pulling > 75 lbs Non-Patient \= 0% * Reaching \= 0% * Repetitive Movement Foot/Leg \= 60% * Repetitive Movement Hand/Arm \= 60% * Running \= 0% * Sitting \= 60% * Squatting \= 0% * Standing \= 60% * Walking \= 60% * Audible Speech \= 60% * Hearing Acuity \= 60% * Smelling Acuity \= 0% * Taste Discrimination \= 0% * Depth Perception \= 60% * Distinguish Color \= 60% * Seeing - Far \= 60% * Seeing - Near \= 60% * Bio hazardous Waste \= 40% * Biological Hazards - Respiratory \= 40% * Biological Hazards - Skin or Ingestion \= 40% * Blood and/or Bodily Fluids \= 40% * Communicable Diseases and/or Pathogens \= 40% * Asbestos \= 0% * Cytotoxic Chemicals \= 0% * Dust \= 0% * Gas/Vapors/Fumes \= 0% * Hazardous Chemicals \= 20% * Hazardous Medication \= 0% * Latex \= 0% * Computer Monitor \= 60% * Domestic Animals \= 0% * Extreme Heat/Cold \= 0% * Fire Risk \= 0% * Hazardous Noise \= 0% * Heating Devices \= 0% * Hypoxia \= 0% * Laser/High Intensity Lights \= 0% * Magnetic Fields \= 0% * Moving Mechanical Parts \= 0% * Needles/Sharp Objects \= 0% * Potential Electric Shock \= 0% * Potential for Physical Assault \= 20% * Radiation \= 0% * Sudden Decompression During Flights \= 0% * Unprotected Heights \= 0% * Wet or Slippery Surfaces \= 20% Shift: Primarily for office workers - not eligible for shift differentialDisclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Practice Manager III

From $10/yr

Summary Under general supervision, this position provides leadership and oversight for multiple outpatient clinic locations or a high-volume specialty practice. The role supports 10 or more providers and supervises more than 25 clinical and administrative staff. The Practice Manager is responsible for planning and directing complex day-to-day operations, driving clinic efficiency, supporting provider productivity, and ensuring a consistent and high-quality patient experience across all sites. This position also plays a key role in workforce development, space and resource planning, and cross-functional collaboration. The Practice Manager III acts as a strategic liaison among providers, patients, departments, hospitals, and senior leadership to support high performance and sustainable growth. This role requires regular on-site presence to fulfill operational and leadership responsibilities. Job Description: Baptist Health Medical Group Practice Manager III Pain Management/Infectious Disease Eastpoint Pkwy area Full Time Essential Functions: * Monitor all daily operations of practice to assure practice runs in an efficient cost-effective manner. Available to troubleshoot, identify and resolve problems as they arise * Supervises office personnel to ensure appropriate staffing levels and assignments are met for efficient clinic operation * Meet with office staff and providers as needed to report practice and organizational activities, as well as receive feedback * Assist in developing strategic plans and objectives based upon identified needs of patients * Assists with the development of office operating budget and ensures office operates within budget * Reviews monthly, quarterly, and annual financial reports, which include operating statements, accounts receivable aging, and various performance measures * Calculate annual provider bonuses in accordance with their contract * Provides direct supervision to internal personnel responsible for claims, credit and collections * Maintains established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards * Ensures the resolution of and/or handles patient complaints or problems regarding patient care, and customer service Minimum Education, Training, and Experience Required: * Bachelor’s degree in business or health care related field * 5+ years of management experience or an equivalent combination of education and experience required. Healthcare experience highly preferred * Experience in a surgical practice preferred * Excellent leadership, analytical and project management skills * Must have an in-depth knowledge of the payor environment, patient service delivery systems and federal/state rules and regulations regarding billing processes Medical Practice Manager, Clinic Manager, Pain Management Practice Administrator, Infectious Manager, Medical Office Manager, Practice Manager, Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Practice Manager - Gastroenterology, General Surgery, and Affiliated Practices - Lebanon, IN

Job Summary The Physician Practice Manager oversees the daily operations of a physician practice, ensuring the delivery of high-quality care, efficient workflows, and exceptional patient experiences. Reporting directly to the Executive Director, this role involves managing administrative and clinical staff, financial operations, compliance, and the implementation of strategic initiatives to support the practice’s growth and success. Minimum Requirements * High school diploma or equivalent required. Bachelor’s degree preferred. * Minimum of 3-5 years of experience with provider practice operations strongly preferred. * Computer competencies with proficiency with electronic health records (EHR) required, Meditech preferred. * Excellent leadership, communication, and organizational skills. Required Competencies Leadership: Demonstrated ability to lead, inspire, and manage teams effectively. * Communication: Excellent verbal and written communication skills to interact with staff, patients, physicians, and leadership. * Problem-Solving: Strong analytical skills to identify and resolve operational challenges. * Financial: Knowledge of financial management, including budgeting, billing, and revenue cycle processes. * Adaptability: Ability to work in a dynamic environment and adapt to evolving priorities. * Interpersonal Skills: Strong relationship-building skill to foster a collaborative and supportive work environment. * Technical Proficiency: Familiarity with electronic health records (EHR), standard office applications, and data reports. * Compliance: In-depth understanding of healthcare regulations, including HIPAA and Joint Commission standards. * Time Management: Proven ability to prioritize tasks and mange time effectively in a fast-paced setting. * Strategic Thinking: Capacity to identify opportunities for growth and align practice operations with organizational goals. Essential Functions * Support execution of WHS and WMG strategic initiatives pertinent to their practice by monitoring the day-to-day operations including scheduling, patient flow, and administrative processes. * Address and resolve issues pertaining to practice operations in accordance with established WMG policies and procedures. * Monitor and optimize workflows for clinical and administrative staff. * Identify performance improvement opportunities in the practice(s) and implement initiatives using PDSA cycle. * Support all WHS quality/performance standards and process improvement goals and adherence to all WHS standards and exemplifies the WHS Mission, Vision, and Values. * Ensure compliance with WHS and WMG policies and procedures. * Ensure compliance with accreditation and regulatory requirements of the practice. * Prepare and retain records, files, and reports according to various regulatory, accreditations, practice standards. * Coordinate equipment and facility maintenance and repair as required. * Execute action plans for an inclusive patient experience program and monitor staff performance. * Support and execute population health management action plans pertinent to their practice(s). * Ensure adequate staffing and staff coverage of the practice. * Foster and shared expectations and behavioral norms consistent with desired group culture. * Orient, train, and supervise staff assigned to the practice(s). * Coordinate onboarding of new providers. * Ensure accountability for expectations of staff roles and responsibilities. * Perform annual performance reviews, coaching, counseling, and progressive discipline as needed, involving the Executive Director and Human Resources support as necessary. * Promote teamwork. * Convene monthly practice meetings with providers and staff to communicate and support practice performance related to + Quality of care, patient safety + Patient experience + Clinical risk management + Patient access + Operating budget * Ensure timely, effective communications with providers and staff. * Assist with input regarding the financial performance for the practice(s). * Collaborate with the revenue cycle team to resolve reimbursement issues stemming from practice workflows or execution. * Other duties and responsibilities as assigned.

Senior Practice Manager - Orthopedics (Sugar Land)

At Houston Methodist, the Senior Practice Manager position is responsible for independently managing and/or coordinating complex delivery of care within a large, multi-physician primary care, specialty, or multi-disciplinary practice. This position supervises the functions related to front desk, business transactions, clinical support services, compliance, safety and customer service and is responsible for maximizing revenue through efficient, effective and compliant procedure. The Senior Practice Manager position works collaboratively with clinic medical staff and with system-wide administrative and medical staff as needed. This position is committed to creating a culture of compassion, integrity, innovating thinking and leadership excellence. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION* High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE* Five years of clinical healthcare experience, of which at least two years must have been in a managerial role; may consider HM employee with four years of clinical experience in relevant field with HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Required* Preferred* Practice Management Certification SKILLS AND ABILITIES* Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message * Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization * Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved * Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills * Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences * Ability to work effectively in a fast paced environment * Demonstrates flexibility and adaptability in the workplace * Exceptional management skills to assess and make staffing changes depending on provider’s schedule and patient volumes to maximize the provider’s schedule Ability to problem solve in high stress environment with exceptional communication skills * ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS* Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions. * Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. * Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed. * Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators. * Celebrates accomplishments, providing opportunities for individual growth and personal support. Responds to employee concerns, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate and taking appropriate action, ensuring that requests are handled in a swift manner to avoid interruption of services (such as patient flow or department/external communication). Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS* Plans and organizes day-to-day department operations, schedule and activities of the practice for staff, physicians, and associated physician extenders. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. * Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department. * Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or service. First-line contact for physicians and staff needing information or support regarding the daily operations of the practice. Effectively resolves patient satisfaction concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures. QUALITY/SAFETY ESSENTIAL FUNCTIONS* Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable. * Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions. * Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety. * Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, inservices, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.). * Monitors and analyzes the performance of the practice through verification and analysis of customer satisfaction systems, financial reports, and trends. Formulates an action plan to correct deviations to business plan and budget. * Monitors key clinical operational indicators including quality metrics such as in basket utilization, clinical close rate, etc. Assesses current performance and develops action plans to achieve optimal performance. FINANCE ESSENTIAL FUNCTIONS* Assists in the development of department budget and ensures that the department operates in a cost effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. * Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications. * Utilizes monitoring and trending data to provide appropriate cost-effective patient care which is in concert with the philosophy of the Houston Methodist. Assures encounters are reviewed, claims created and manages workflow dashboards. * Monitors charge capture patient encounters and co-payment collections to ensure that appropriate procedures are adhered to and that accurate information is being collected and submitted. Manages petty cash batches and deposits. Reconciles cash daily and keeps appropriate documentation and/or log. * Assures accurate timekeeping and payroll for all department employees. Identifies and reduces incidental overtime. Manages all reporting and record-keeping functions within their span of control. GROWTH/INNOVATION ESSENTIAL FUNCTIONS* Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. * Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures. * Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals. * Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development plan on an on-going basis. Conducts conversations with staff on their development. * Manages and completes projects, as assigned, that builds on Houston Methodist’s mission and business plan and develops strategic planning \& business planning processes and activities related to the long-term tactics and strategies. Contributes to the development of annual goals and objectives for the clinic/department. Assists staff in achieving these goals via training and appropriate resources. * SUPPLEMENTAL REQUIREMENTS WORK ATTIRE* + Uniform: No + Scrubs: Yes + Business professional: Yes + Other (department approved): No ON-CALL* + Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.* + On Call\ Yes TRAVEL\ \Travel specifications may vary by department\* + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area Yes QUALIFICATIONS EDUCATION* High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE* Five years of clinical healthcare experience, of which at least two years must have been in a managerial role; may consider HM employee with four years of clinical experience in relevant field with HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Required* Preferred Practice Management Certification * Company Profile: Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment. Houston Methodist is an Equal Opportunity Employer.

Assistant Practice Manager

Key Responsibilities Leadership \& Team Management Lead, manage, motivate and support the administrative, secretarial and reception team and liaise with HR specialists as required Oversee recruitment, supervision, training and performance management Provide visible leadership and effective support to staff, resolving issues promptly Arrange, chair and minute meetings as required Promote a positive, collaborative working culture Operational Oversight Manage day to day operations to ensure efficient, high quality patient services Oversee appointment and access systems Support the management of clinical systems (TPP) and telephony system Ensure smooth running of facilities, maintenance, security, health \& safety and infection control Deputise for the Practice Manager in their absence Patient Experience Lead and manage patient complaints in line with NHS complaints procedure, significant events and incidents, patient feedback and patient reference group. Lead Practice communications, including website, newsletters, social media, and the Practice leaflet. Regulation, Compliance \& Quality Ensure compliance with CQC standards, NHS regulations, Practice policies and data protection requirements Implement and review Practice policies and procedures Drive quality improvement initiatives, audits and service development Liaise with CQC, the PCN, ICS and NHS England as required Finance \& Resources Process payments, raise invoices, support budget management and financial performance monitoring Manage procurement of supplies and equipment, stock control and cost effective resource management Communication and Collaboration Build strong relationships with internal and external stakeholders Support effective communication across the Practice, including patient engagement Review This job description may be reviewed and updated to reflect the needs of the Practice.

Practice Manager- OB_GYN (The Woodlands)

At Houston Methodist, the Practice Manager position is responsible for the daily clinic activities, to maximize patient access and provider efficiency. In conjunction with the Administrator and/or Operations Manager, this position is responsible for developing and supporting processes that deliver a superior patient experience and high-quality care and services. The Practice Manager position is responsible for developing staffing structures that best meet the goals of high quality care and patient satisfaction in addition to maximizing revenue through efficient, effective and compliant procedure. The supervisor position responsibilities include overseeing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency. This position trains and supervises staff while maintaining adequate staffing levels and budget compliance. This position contributes to staffing decisions such as hiring, coaching and counseling employees on work related performance. This position assists in the development and implementation of policies and procedures to ensure a safe and effective work environment. Other duties for this position include participating in performance improvement activities, as well as providing support for department management to achieve operational goals. This position may also perform staff duties and responsibilities as needed. FLSA STATUS Exempt QUALIFICATIONS EDUCATION* High School diploma or equivalent education (examples include: GED, verification of accredited homeschool equivalency, enrollment or completion of post-secondary education, etc.) * Bachelor’s degree preferred EXPERIENCE* Three years of healthcare experience, of which one year must have been in a managerial role; for internals, three years of healthcare experience in relevant field with HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Preferred* Practice Management Certification SKILLS AND ABILITIES* Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message * Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization * Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved * Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills * Ability to work effectively in a fast-paced environment * Demonstrates flexibility and adaptability in the workplace * Exceptional management skills to assess and make staffing changes depending on provider’s schedule and patient volumes to maximize the provider’s schedule * Exhibits ability to problem solve in high stress environment with exceptional communication skills * Creates and supports a safe patient focused, competent care environment Demonstrates problem-solving skills to include investigation, identification of cause(s) and development of corrective action * ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS* Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Ensures that all department staff are properly trained and comply with all policies and procedures. Assists with meeting or exceeding threshold goal for department turnover. * Consults with department leadership on coaching/corrective counseling and staff performance to achieve desired outcomes. Conducts new hire feedback sessions and provides recognition/commendations, as appropriate. * Creates and maintains an environment of collaboration by role modeling teamwork within the department. Effectively interacts within and between departments ensuring seamless flow of information/communication. Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Teaches others to critically think by verbally expressing rationale for decisions and follows up consistently. * Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators. * Serves as role model to staff, ensuring that the focus is always on improving patient care and/or services. Holds accountability for all clinic functions related to staff performance. Mentors, coaches, and develops staff to accomplish goals; identifies developmental needs and creates action plans to enhance growth and development of the team. * Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment SERVICE ESSENTIAL FUNCTIONS* Oversees daily department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. * Organizes the workflow, proactively problem solves, anticipates needs, and manages multiple ongoing priorities. Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department. * Oversees staff, physicians and associated physician extenders schedules on a daily basis to ensure optimum scheduling and coverage. Actively participates and supports front desk, billing and clinical teams. Responsible for clinic and referral management of practice as related to patients. * Supervises daily operations of the practice for staff, physicians and associated physician extenders. Implements and enforces organizational policies and procedures according to prescribed guidelines. QUALITY/SAFETY ESSENTIAL FUNCTIONS* Ensures a safe and effective working environment; assists in monitoring and/or revising the department safety plan and/or any specific accreditation/regulatory agency required safety guidelines. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable. * Uses and optimizes information systems to enhance operations; participates in performance improvement and data management/analysis functions. * Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Participates in investigations as a result of the root cause analysis process. Role models situational awareness, using teachable moments to improve safety. * Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.). * Assists with audits to ensure compliance and minimize organizational risk. Ensures staff abide by privacy laws (i.e. HIPAA) and organizational policies and procedures regarding health information management and safeguarding protected health information (PHI). * Ensures staff compliance and appropriate utilization of information technology resources to include EPM/EMR and telephonic system FINANCE ESSENTIAL FUNCTIONS* Assists in the management of essential and non-essential department expenditures to achieve financial target through optimization of productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications. * Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications. * Assures encounters are reviewed, claims created and manages workflow dashboards; fiscal administration of the practice to include purchasing and inventory management; oversees the daily/monthly expenditures, staffing and overtime hours and works in conjunction with Operations Manager/Administrator on annual clinic budget. * Responsible for the daily monitoring of charge capture patient encounters and co-payment collections. Manages petty cash batches and deposits. Reconciles cash daily and keeps appropriate documentation and/or log. * Assures accurate timekeeping and payroll for all department employees. Oversees all reporting and record-keeping functions within their span of control. GROWTH/INNOVATION ESSENTIAL FUNCTIONS* Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has occurred. Supports Houston Methodist and department goals and vision. Identifies industry trends and implements innovative solutions for practice or workflow changes to improve department operations. * Develops skills of team members and continually assists with improving competencies, performance and outcomes. Fosters a positive and constructive teaching environment by engaging staff/team members in learning opportunities that are valuable and in alignment with business objectives. Conducts conversations with staff on their development and My Development plan. * Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development plan on an on-going basis. Reinforces superuser training knowledge for EPM/EMR system to staff to maximize practice operations and support * SUPPLEMENTAL REQUIREMENTS WORK ATTIRE* + Uniform: No + Scrubs: Yes + Business professional: Yes + Other (department approved): No ON-CALL* + Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.* + On Call\ Yes TRAVEL\ \Travel specifications may vary by department\* + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION* High School diploma or equivalent education (examples include: GED, verification of accredited homeschool equivalency, enrollment or completion of post-secondary education, etc.) * Bachelor’s degree preferred EXPERIENCE* Three years of healthcare experience, of which one year must have been in a managerial role; for internals, three years of healthcare experience in relevant field with HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Preferred Practice Management Certification * Company Profile: Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment. Houston Methodist is an Equal Opportunity Employer.

Service Practice Manager

BluePearl Pet Hospital is currently hiring a Practice Manager for our busy Emergency only practice. Are you an experienced veterinary technician looking for the next step in your career? An ER practice manager is a great opportunity to sharpen your skills as a people leader and manager while still having the ability to provide excellent patient care, working alongside experienced ER doctors and leading a team of veterinary technicians and assistants. * Are you a passionate leader who is ready to make a difference? * Do you have excellent time management, follow through and organizational skills? * Do you love building successful teams who provide premier customer service and patient care? If you answered "yes" to these questions, we want to hear from you. As an ER practice manger, you will work closely with the hospital administrator and medical director to maintain a high performing team that provides excellent patient care and customer service. Areas of responsibility will include associate planning and development, financial management, hospital administration and patient care. Working as an ER practice manager will start you on your path to high-level management as you move through your career and open greater opportunities in the company As the ER Practice Manager, you will: * Partner with the Hospital Administrator and Medical Director to create and maintain a high performance, Clinician-driven culture within the hospital. * Serve as a champion of the unified mission and vision of BluePearl in all daily interactions, ensuring the hospital’s commitment to remarkable patient care and outstanding client service. * When not performing hospital administration or managerial duties, you are responsible for working on the hospital floor to perform the paraprofessional duties of a veterinary technician or client service associate. * Be present and accessible within the hospital(s) to ensure awareness of hospital climate. * Consistently assess the engagement level of associates; takes a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. * Address and drive timely resolution of concerns. Communicates with hospital administration, technician, and client services teams regarding status of resolutions. * Prepare and complete all required paperwork and reports for the hospital in a timely manner. * Train staff on the proper procedures of using equipment and ensures equipment is up to date on servicing. Associate Planning and Development * Partners with Talent Acquisition to recruit, interview and hire new associates. * Partners with Learning \& Training to ensure associates have role-appropriate training completed. * Ensures work schedules for all hospital associates are established and in alignment with operating plans. * Manages daily flows and delegation of hospital administration tasks. * Ensures communication and feedback channels with associates are open, schedules and facilitates regular communication opportunities, and is responsive to associate concerns. * Provides performance feedback to associates including day-to-day recognition, conducts associate performance reviews, and ensures appropriate coaching/mentoring is arranged as needed. * Maintains confidentiality of associate records. * Monitor hospital for potential violations and/or hazardous situations. Take corrective actions as needed. * Documents and reports accidents. * Partners with assigned P\&O Business Partner to understand and ensure compliance with all applicable federal and local labor law proactively upon assumption of the position and on an ongoing basis as associate relations matters arise. Financial Management * Responsible for adherence to daily and monthly banking procedures and petty cash account maintenance. * Works with doctors to prepare accurate estimates and determine policy when actual bill exceeds estimate. * Ensure appropriate inventory is available to practice high quality medicine and ensure expenses adhere to budget. * Makes recommendations to the Hospital Administrator for major equipment and supply purchases. * Follow up with accounts receivable and collection issues as appropriate. * Implements new pricing policies as directed by the medical director. Hospital Administration * Participates in Vet Relations plans developed by Vet Relations Representative. * Assure high levels of client satisfaction by implementing and maintaining customer service standards. * Communicates protocols for safety and facility maintenance to appropriate associates. Relays information regarding need to repairs and/or maintenance of equipment, building and grounds. * Understands and ensures compliance with OSHA, DEA and FDA, and applicable state and local agencies. * Maintain professional environment in both the front and back office. * Review and approve the release of medical records. * Other related duties as assigned. Why BluePearl? * Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. * We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. * To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. * We value your health and well-being as an associate by providing you with the following: * Medical, dental, vision, and life insurance options. * Parental leave benefits * Flexible work schedules * 401k and retirement planning * Time to reset, rewind, and reflect through our paid time off and floating holiday plans * A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment * We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

Practice Manager 3 - Gastroenterology

From $118/yr

Requisition #: req11840 Shift: Days FTE status: 1 On-call: Yes Weekends: Yes General Summary In coordination with the site Medical Director, the Office Manager is accountable for the assessment, planning, implementation, budgeting, and evaluation of practice site activities to ensure efficient and effective operations. The Office Manager oversees the daily administration of the office operations including staffing, payroll, billing, collections, medical records, patient scheduling, and other general office activities to ensure the best patient care experience for every patient and their significant others. The Practice Manager 3 oversees a complex large or multiple physician practice site(s) in support of approximately 10 or more providers. Requirements * Bachelor’s degree in healthcare administration, business administration, nursing or closely related field and a minimum of 1 year experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience. OR * Associate’s degree in business or related field and a minimum of 3 years’ experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience. OR * High school Diploma and a minimum of 5 years’ experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience. * Must possess technical and professional skills required for medical office management. * Good organizational skills and ability to complete projects in an efficient and timely manner. * Functional knowledge and experience with team dynamics and processes. * Working knowledge of medical billing procedure and diagnostic codes. * Working knowledge of computers and Practice Management information systems. * Ability to work independently, meet deadlines and maintain regular attendance. Good oral and written communications skills. Ability to manage multiple requests and projects simultaneously. Ability to establish effective business relationships with customers. * Good analytical and problem-solving skills. * Professional, business-like appearance and demeanor. Essential Functions \& Responsibilities * Manages the daily administration of the practice site to ensure effective and efficient operations. Works closely with site Medical Director on all operational issues and escalates issues as appropriate. * Manages support staff schedules and alternates as required to ensure adequate coverage to meet the operational need for the practice. May be required to perform support staff functions in the absence of designated staff. Works closely with the site Medial Director on provider scheduling to meet practice and patient needs. Ensures patient scheduling is aligned with provider coverage and adjusts appointments to meet the needs of the patient. * Monitors and approves the bi-weekly payroll including scheduling, tracking, coordinating, and approval of time off for site support staff and providers. * Interviews, hires, mentors, and evaluates practice site support staff. Places emphasis on staff growth, education, and development. Encourage a sense of cooperation and teamwork among all site team members. Oversees new hire training and orientation and assists with planning continuing education and in-service activities for site staff in conjunction with the Director of Practice Operations. Disciplines and discharges when necessary. * Acts as a resource for support staff to research and resolve sensitive patient issues. Follows established standards, documents events and coordinates with other department to ensure patient issues are resolved in a timely manner with compassion and professionalism. * In conjunction with Site Medical Director, Finance Manager, and Director of Practice Operations, reviews, implements and monitors the practice site budget. Evaluates, orders, and maintains practice inventory to ensure operational overhead is within budget limits. * Participates in quality assurance initiatives and follows established safety standards to ensure the site maintains a clean and safe environment for all patients and their families. Demonstrate knowledge of and respect for patient and significant others’ rights, including confidentiality and ensures access to information will be limited to that which is necessary to complete daily tasks in accordance with all HIPAA regulations. * Accountable for ensuring concise, accurate and timely documentation of medical records in accordance with established policies, procedures and applicable laws and regulations that govern them. Ensures accurate and timely documentation for billing/collections for all services performed. * Assist in the development and implementation of policies and procedures to provide and maintain high quality medical care. * Coordinates services provided to practice/facility and participates in the evaluation and implementation of new services lines and/or providers at the assigned site. * Performs other duties as assigned. These may including but are not limited to: Maintaining a current knowledge base of use standards of care in professional practice, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.

Practice Manager - Colorectal Surgery

From $20/yr

Job Requirements POSITION SUMMARY The Practice Manager is accountable for and oversees multiple providers and associates at various site locations, assuring optimal site operations in collaboration with the entire department. The Practice Manager will partner with providers to ensure timely and quality care, providing leadership, coaching, and mentoring to associates within the provider practice. The Practice Manager will directs aspects of office operations including the training and development of associates, estimating personnel needs, assigning work, meeting fiscal targets, supporting system goals, and ensuring consistent application of organization policies. PRIMARY ACCOUNTABILITES * Provides strategic leadership for a practice’s growth, direction, administration, and coordination of all medical office activities except those directly involving professional medical judgment. * Collaborates with leadership and Providers to develop and implement strategic growth plans including identifying, recommending, and implementing practice needs: staffing, services, equipment, and facilities. (Including but not limited to office relocation and participation in design/development of new office facilities) * Controls financial management practices including bank reconciliations and deposits, ensuring cash control, payment authorization, vouchers, budget collaboration, implementation, and management. * Manages the daily operations of usually one (1) or more practices and ensures the coordination of the work activities and staff schedules. Ensures that staff understands and follows established office policies and procedures; oversees training of new staff and continued training of existing staff. * Reviews monthly and quarterly practice reporting regarding Patient Satisfaction, Patient Access and other practice specific reports and identifying areas of improvement. * Ensures effective communication with all staff and providers regarding policies, procedures, forms, changes, and requirements and new initiatives as appropriate. The ability to collaborate with other areas of the organization. * Ensures all supplies and equipment are supplied and/or maintained in working order, coordinating with Materials Management, BioMed and Maintenance Departments, as appropriate. Maintains supplies, inventory, and ordering processes within the office site. * Monitors and communicates risk and quality issues to appropriate providers, manager, and/or director. * Identifies and analyzes work issues and coordinates corrective action plans with appropriate provider, manager, or director. LEADERSHIP ACCOUNTABILITIES * Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First, and inspirationally lead the team to achieve that vision. * Provide leadership, motivation, coaching, feedback and support to foster and strengthen growth and development of an effective, high performing team. * Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment. * Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team’s and organization’s goals. * Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates. * Contribute to and support the strategic direction, and demonstrate financial acumen, for areas of responsibility and organization. Work Experience MINIMUM QUALIFICATIONS * Education: Bachelor’s degree in relevant field. * Work Experience: Three (3) years’ experience in a managerial or leadership position. * Licensure: None * Certification: None * Work Experience in Lieu of Education: * Associate’s degree and an additional two (2) years’ experience in healthcare or leadership position. * High School Diploma and an additional two (2) years’ experience in healthcare or leadership. * Skills/Knowledge/Abilities: * Knowledge and proficiency in Word, Excel, PowerPoint * The ability to regulate emotions, respond effectively to emotions, and create positive relationships within the practice. PREFERRED QUALIFICATIONS * Certification: Any one of the following: * Certified Professional Coder (CPC). * Certified Professional Biller (CPB). * Certified Physician Practice Manager (CPPM). * Skills/Knowledge/Abilities: Knowledge and utilization of all Microsoft products. PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : 800am_500pm Paygrade : 38