Practice Manager
Job Summary We are seeking a dynamic and highly organized Practice Manager to lead and oversee the daily operations of a busy healthcare or dental practice. This pivotal role combines strategic leadership with hands-on management to ensure the delivery of exceptional patient care, efficient administrative processes, and financial sustainability. The Practice Manager will coordinate clinical and administrative teams, optimize workflow, and uphold compliance with healthcare regulations such as HIPAA and JCAHO standards. If you thrive in a fast-paced environment, possess strong management skills, and are passionate about improving healthcare delivery, this is an exciting opportunity to make a meaningful impact. Responsibilities * Lead the overall management of the practice, including staff supervision, scheduling, and resource allocation to ensure smooth daily operations. * Oversee fiscal management activities such as budgeting, financial reporting, billing processes, and expense control to maintain financial health. * Manage medical office functions including patient records, medical terminology accuracy, EMR (Electronic Medical Records) systems like Epic or eClinicalWorks, and compliance with HIPAA regulations. * Supervise clinical staff including nurses and medical administrative support personnel to foster a collaborative team environment focused on quality patient care. * Ensure adherence to healthcare standards such as JCAHO accreditation requirements and managed care protocols. * Coordinate with human resources for hiring, training, performance evaluations, and staff development initiatives. * Optimize office workflows using dental or medical office management software like Eaglesoft or Dentrix to improve efficiency and patient satisfaction. * Monitor clinic performance metrics related to acute care, hospital experience, utilization management, and medical records accuracy. * Implement policies for HIPAA compliance and maintain confidentiality of sensitive patient information across all EHR (Electronic Health Records) systems. * Support practice growth through strategic planning, community outreach, and fostering excellent patient relationships. Experience * Proven experience in medical or dental office management with a strong background in healthcare operations. * Demonstrated supervisory experience leading multidisciplinary teams in clinical settings. * Extensive knowledge of medical administrative support functions including billing, coding, and insurance processes such as managed care. * Familiarity with EMR/EHR systems such as Epic, eClinicalWorks, Dentrix or Eaglesoft is essential. * Strong understanding of healthcare regulations including HIPAA privacy rules and JCAHO accreditation standards. * Experience managing budgets, financial reports, and fiscal planning within a healthcare environment. * Prior work in acute care or hospital settings is highly desirable; veterinary or critical care experience is a plus for diverse practice types. * Excellent communication skills combined with the ability to handle human resources responsibilities effectively. Join us in leading a vibrant healthcare team dedicated to delivering outstanding patient care while fostering a positive work environment! Job Type: Full-time Pay: $20.00 - $30.00 per hour Experience: * Management: 2 years (Preferred) Ability to Commute: * Richmond, VA 23225 (Required) Work Location: In person