Practice Manager III

**Summary** Under general supervision, this position provides leadership and oversight for multiple outpatient clinic locations or a high\-volume specialty practice. The role supports 10 or more providers and supervises more than 25 clinical and administrative staff. The Practice Manager is responsible for planning and directing complex day\-to\-day operations, driving clinic efficiency, supporting provider productivity, and ensuring a consistent and high\-quality patient experience across all sites. This position also plays a key role in workforce development, space and resource planning, and cross\-functional collaboration. The Practice Manager III acts as a strategic liaison among providers, patients, departments, hospitals, and senior leadership to support high performance and sustainable growth. This role requires regular on\-site presence to fulfill operational and leadership responsibilities. **Job Description:** Baptist Health Medical Group Practice Manager III Pain Management/Infectious Disease Eastpoint Pkwy area Full Time **Essential Functions:** * Monitor all daily operations of practice to assure practice runs in an efficient cost\-effective manner. Available to troubleshoot, identify and resolve problems as they arise * Supervises office personnel to ensure appropriate staffing levels and assignments are met for efficient clinic operation * Meet with office staff and providers as needed to report practice and organizational activities, as well as receive feedback * Assist in developing strategic plans and objectives based upon identified needs of patients * Assists with the development of office operating budget and ensures office operates within budget * Reviews monthly, quarterly, and annual financial reports, which include operating statements, accounts receivable aging, and various performance measures * Calculate annual provider bonuses in accordance with their contract * Provides direct supervision to internal personnel responsible for claims, credit and collections * Maintains established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards * Ensures the resolution of and/or handles patient complaints or problems regarding patient care, and customer service **Minimum Education, Training, and Experience Required:** * Bachelor’s degree in business or health care related field * 5\+ years of management experience or an equivalent combination of education and experience required. Healthcare experience highly preferred * Experience in a surgical practice preferred * Excellent leadership, analytical and project management skills * Must have an in\-depth knowledge of the payor environment, patient service delivery systems and federal/state rules and regulations regarding billing processes Medical Practice Manager, Clinic Manager, Pain Management Practice Administrator, Infectious Manager, Medical Office Manager, Practice Manager, **Work Experience** **Education** ### ***If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*** ### **Baptist Health is an** ***Equal Employment Opportunity*** **employer.**