Jobs in Uk

Associate Business Analyst - GCHQ - HEO

Software Engineer

The Role As a Senior Product Engineer at Oneiro, you will sit at the intersection of product, engineering, and customer delivery. You will design, build, and ship high-quality features, workflows, and integrations that help financial institutions operate on DLX with confidence. This is a senior individual contributor role for an engineer who can take meaningful ownership of product work from discovery through design, implementation, launch, and production follow-up. You will work closely with Product, Design, Engineering, and client-facing teams to understand real customer problems, translate them into pragmatic technical solutions, and deliver software that is reliable, maintainable, and valuable. You will not be expected to operate at Staff Engineer scope, setting company-wide technical strategy or owning multiple domains. However, you will be expected to act as an anchor for project delivery: identifying risks early, improving the systems you work in, mentoring less experienced engineers, and raising the quality bar within your team. What You’ll Do Own product work end to end Take meaningful features, workflows, and integrations from problem definition through design, implementation, release, and production follow-up. Build high-quality software Write clean, maintainable, well-tested code across the stack, with strong attention to reliability, performance, security, and financial correctness. Turn ambiguity into delivery Break complex or unclear problems into clear technical plans, identify risks early, and keep projects moving without unnecessary process. Work closely with Product, Engineering, and customers Understand real user needs, challenge assumptions constructively, and translate business problems into pragmatic technical solutions. Develop deep domain expertise Become fluent in syndicated lending, loan administration, and the workflows DLX supports, using that knowledge to build better products. Raise the engineering bar Contribute thoughtful design discussions and code reviews, improve the systems you touch, and mentor junior and mid-level engineers. Improve how the team works Spot repeated friction in tooling, documentation, testing, or delivery, and help make the team faster and more effective. Requirements We would expect you to have: A degree in Computer Science, Mathematics, Engineering, another STEM field, or equivalent practical experience. 5+ years of professional software development experience. Strong experience building and operating production software systems. Strong expertise in TypeScript, JavaScript, Python, Java, or similar production languages. Practical experience using AI development tools to improve engineering productivity, code quality, testing, debugging, documentation, or delivery speed. Experience owning features or workstreams end to end, from requirements through deployment and support. Ability to write clean, maintainable, well-tested code. Good understanding of system design, data flows, API design, reliability, performance, and security. Experience with cloud-native architectures, distributed systems, APIs, integrations, or workflow-driven systems. Experience with automated testing, including unit, integration, or end-to-end testing. Strong communication skills with engineers, product managers, business stakeholders, and customers. Comfort operating in a fast-moving startup environment where priorities can change and ambiguity is part of the job. A product-minded approach and a desire to build deep domain expertise. Experience in fintech, banking, corporate lending, capital markets, payments, or another complex regulated domain is highly valuable, but not required. Nice to Have Experience building software for financial institutions or regulated environments. Familiarity with corporate banking, syndicated loans, loan servicing, or financial operations. Experience integrating with third-party systems, APIs, or enterprise platforms. Experience working in SOC 2, ISO 27001, GDPR, or similarly controlled environments. Previous startup or scale-up experience. Experience mentoring junior or mid-level engineers. Diversity, Equity, and Inclusion Oneiro is committed to promoting a culture of diversity, equity, and inclusion. We are also committed to making our application process accessible to everyone. Please let us know how we can support you during the hiring process.

Business Analyst

From $45,000/yr

Department: IT Location: Alfreton Compensation: £45,000 - £55,000 / year Description The Business Analyst is a trusted partner to senior leadership, aligned to a specific area of the business and embedded within it. Working side by side with the Managing Director and Commercial Director day to day, their core purpose is to understand how the area really works and to find and unlock opportunities across people, process and systems. This is a business improvement role at heart, with a remit that reaches well beyond IT. Many of the biggest opportunities lie in the way work is organised and carried out day to day, how teams are structured, how processes flow, and how effort is spent and often have little to do with technology. The Business Analyst is there to spot those opportunities, make the case for change, and help deliver measurable benefits. Where an opportunity does call for technology, the Business Analyst is also the route into IT, capturing and shaping the requirement and taking it to the relevant Product Owner and delivery team, so nothing is lost between the business and delivery. The role sits within the business area and works to its leadership, while keeping a close, joined-up link with IT and Product Owners. The Business Analyst also works directly with clients to support the delivery of our contracts and helps coordinate and manage work with third-party suppliers and partners. It calls for someone as comfortable in a boardroom conversation about commercial strategy as they are mapping a process or shaping a requirement. Key Responsibilities Partnering with Leadership \& Clients * Work side by side with the Managing Director and Commercial Director day to day, as part of their team and a dependable point of contact for improvement and change. * Translate strategic and commercial objectives into practical, deliverable pieces of work. * Work directly with clients to support the delivery of our contracts, understanding their requirements and representing their needs within the business. * Build strong, trusted relationships at every level — from front-line operational teams to executive leadership, and externally with clients and contract partners. * Facilitate workshops, interviews, and working sessions to draw out needs, resolve conflicting priorities, and build consensus. * Communicate clearly and confidently, tailoring the message to the audience — from detailed working documents to concise executive summaries. Identifying Opportunity across People, Process \& Systems * Take time to understand how the area operates end to end, building a clear picture of where value is created and where it is lost. * Proactively identify opportunities to improve, looking through three lenses: * People - how teams are organised; where capability, capacity, roles, or ways of working could be strengthened; and where effort is duplicated or misdirected. * Process - where processes are inefficient, inconsistent, manual, or carry unnecessary risk, and how they could be simplified or redesigned. * Systems - where better use of existing systems and data, or new technology, could remove friction, save time, or unlock growth. * Build the case for change - quantifying the benefit, the effort, and the priority so leadership can make informed decisions. * Recognise that many of the best opportunities are non-technical, and pursue improvement wherever the value lies, not only where a system is involved. Business Process Improvement * Analyse current (“as-is”) processes to identify inefficiencies, risks, gaps, and opportunities for improvement. * Design and document improved (“to-be”) ways of working that deliver measurable benefit. * Produce clear process maps, procedures, and supporting documentation. * Support the implementation of process changes, ensuring they are understood, adopted, and embedded across the business. * Track and measure the impact of process changes against agreed outcomes. Requirements \& the Route into IT * When a business need calls for technology, act as the route into IT and systems delivery — the first point of contact for capturing what the area needs. * Elicit, analyse, challenge, and prioritise requirements from stakeholders across multiple functions. * Distinguish clearly between business needs, user requirements, and solution constraints * Translate requirements into clear, well-formed inputs for Product Owners, maintaining traceability from business objective through to delivered outcome, so nothing is lost between the business and delivery teams. Managing Work with Third Parties * Help coordinate and manage work with third-party suppliers, vendors, and contract partners. * Ensure external work is clearly scoped, aligned to business priorities, and delivering the intended value. * Act as a joined-up point of contact between the business, IT, and third parties, keeping activity visible and on track. System Rollouts \& Business Change * Support the rollout and implementation of new systems and solutions across the organisation. * Assess the impact of change on people, processes, and ways of working. * Develop and support change and adoption activity, including communications, training material, and readiness assessments. * Help teams transition smoothly through change, managing resistance and building buy-in. * Ensure the business is prepared, supported, and confident ahead of any go-live. User Acceptance Testing (UAT) * Plan, coordinate, and support UAT for new and changed systems. * Develop test scenarios and acceptance criteria based on documented requirements. * Work with business users to execute testing and validate that solutions meet the agreed need. * Ensure sign-off criteria are clear, met, and evidenced before go-live. Defect \& Issue Management * Log, triage, and prioritise defects raised during testing and after implementation. * Investigate issues, gather supporting detail, and clearly articulate the impact to delivery teams. * Manage defects through to resolution, tracking status and keeping stakeholders informed. * Distinguish between defects, change requests, and user error, routing each appropriately. Governance, Documentation \& Reporting * Maintain accurate, up-to-date documentation across opportunities, processes, requirements, and change activity. * Provide clear, timely progress updates and reporting to leadership. * Support the prioritisation of work in line with commercial, operational, and contractual priorities. * Ensure work is delivered in line with relevant governance, standards, and controls. Key Relationships * Internal - Managing Director and Commercial Director (day-to-day leadership); operational and commercial teams; IT Product Owners and delivery teams; business change and support functions. * External - Clients and contract partners; third-party suppliers and system vendors. Scope \& Dimensions * Aligned to a specific area of the business, operating across its functions and contracts. * Works independently, managing own workload and competing priorities. * Influences without direct authority, relying on credibility, communication, and stakeholder management. * Contributes directly to the performance, efficiency, and improvement of the area and its contracts. Skills, Knowledge \& Expertise Essential * Proven experience in a Business Analyst role, ideally within an operational or commercially driven environment. * A track record of identifying and delivering improvement across people, process and systems - not solely technology change. * Strong stakeholder management skills, with the confidence and credibility to work directly with senior leadership and with clients. * Experience working directly with clients to support the delivery of contracts. * Strong process analysis and mapping capability (as-is / to-be). * Excellent requirements gathering, elicitation, and documentation skills. * Experience supporting business change, system rollouts, and adoption activity. * Experience planning and supporting user acceptance testing. * Experience managing defects and issues through to resolution. * Experience coordinating or managing work with third-party suppliers or partners. * Excellent written and verbal communication skills, with the ability to translate between business and technical audiences. * Strong analytical and problem-solving skills, with high attention to detail. * Ability to manage multiple priorities and work independently in a fast-moving environment. Desirable * Experience delivering measurable process improvement and efficiency benefits. * Experience working alongside Product Owners and Agile delivery teams. * Experience in a relevant sector (e.g. utilities, infrastructure, construction, services). * Familiarity with business analysis and change frameworks and methodologies. * Experience with tooling such as process mapping software, requirements/backlog tools, and reporting/BI tools. Qualifications * A Level 4 Business Analyst qualification, or equivalent, is required for this role. * Individuals in existing roles who do not yet hold this qualification will be supported by Network Plus to complete it. Personal Attributes \& Behaviours * Commercially aware - understands the wider business context and the drivers behind change. * Curious - asks the right questions to get beneath the surface of a problem and spot opportunity. * Credible and confident - able to hold their own with senior stakeholders and challenge constructively. * Pragmatic - balances the ideal solution with what is deliverable and beneficial. * Collaborative - builds strong working relationships and brings people with them. * Organised - manages competing priorities calmly and delivers to commitments. * Adaptable - comfortable with ambiguity and changing priorities. What Success Looks Like * Leadership sees the Business Analyst as a trusted, go-to partner for improvement and change. * Opportunities across people, process and systems are identified, quantified, and turned into measurable benefit. * Business and client needs are captured clearly and translated cleanly into delivery, with minimal loss or rework. * Process changes and system rollouts land smoothly, with strong adoption and measurable benefit. * New systems are tested thoroughly, and defects are managed proactively and transparently. * Work with third parties is well coordinated and delivers value. * Leadership and clients have clear visibility of activity, progress, and outcomes. Job Benefits We offer a competitive salary based on experience along with a full benefits package. This role will also come with a car allowance. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

Business Operations Coordinator

Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data-centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public-sector organisations Role Summary You'll be the operational backbone of a Business Operations function we're actively building, one that exists to support the rest of the business. From day one, you'll own the processes and admin that keep it running smoothly, turning "how we do things" into clear, written policy people can actually follow. You'll work closely with the Business Operations Manager, learning fast and taking on real ownership as you find your feet. If you want breadth, variety, and the chance to shape process rather than just follow it, this role was built for you. Key Responsibilities * Act as a day-to-day point of contact for business operations admin and processes, making them easy for the wider business to navigate and continuously improving them as the function matures. * Draft, maintain, and version-control policies and process documentation on behalf of Business Operations, working with stakeholders across the business to make sure what's written reflects what actually happens. * Support the Business Operations Manager on delegated projects and initiatives, taking ownership of defined pieces of work end to end. * Help build the operational foundations of the function itself, trackers, templates, workflows, and standard ways of working other teams can rely on. * Spot manual, repetitive processes and build light automations (using tools such as Power Automate, Power Apps, or Zapier) to remove friction and reduce admin burden. * Maintain accurate, up-to-date records and trackers across the business operations remit, with an eye for detail and audit-readiness. * Support internal governance, compliance, and audit-readiness by maintaining evidence, records, and process documentation in an organised and accessible way. Essential Experience * Proven experience in a business operations, coordinator, or admin role. * Has owned a process or system, not just running tasks someone else designed. * Resourceful by default. You work things out before you ask, but you're sharp enough to know when a decision needs sign-off before you act, rather than a guess. * Comfortable adjusting how you communicate depending on who's in front of you; a senior leader, a supplier chasing payment, a colleague under pressure all need something different from you, and you know what. * You understand that admin work isn't busywork - it's the foundation the business runs on. You catch your own errors before they become someone else's problem, and you don't need to be told twice why something matters. * Basic comfort with workflow tools; Power Automate, Power Apps, Zapier, or similar. You don't need to be technical; we need to see that you naturally think in steps and logic when you hit a repetitive process, not that you're already an automation expert. One Or More Would Be An Advantage * Exposure to HR processes or documentation (onboarding, policy, employee lifecycle admin). * Experience in a start-up or scale-up, specifically through a period of headcount growth. * Has built a policy, handbook, or process from a blank page rather than inherited one already in place. Why Join Era4 You’ll be joining a mission-driven start-up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale. Diversity \& Inclusion Era4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Operations Analyst - BA4

*hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.* Join us as a Operations Analyst - BA4 at Barclays, To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. To be successful in this role, you should have sounded knowledge and skills in: * To meet the needs of stakeholders/ customers through specialist advice and support * Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. * Likely to have responsibility for specific processes within a team Some Other Highly Valued Skills May Include * Identification of areas for improvement and providing recommendations in operational processes. * Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. * Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Northampton. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities * Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. * Collaboration with teams across the bank to align and integrate operational processes. * Identification of areas for improvement and providing recommendations in operational processes. * Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. * Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. * Identification of industry trends and developments to implement best practice in banking operations. * Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations * To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. * Requires in-depth technical knowledge and experience in their assigned area of expertise * Thorough understanding of the underlying principles and concepts within the area of expertise * They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. * OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. * Will have an impact on the work of related teams within the area. * Partner with other functions and business areas. * Takes responsibility for end results of a team’s operational processing and activities. * Escalate breaches of policies / procedure appropriately. * Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. * Advise and influence decision making within own area of expertise. * Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. * Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. * Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. * Make evaluative judgements based on the analysis of factual information, paying attention to detail. * Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. * Guide and persuade team members and communicate complex / sensitive information. * Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Operations Analyst – Commodities

From $100/yr

A commodities focused Alternative Investment fund is looking to hire an Operations Analyst to join their business. Ideal opportunity for an Operations professional with a couple of years’ experience looking to join a vibrant work environment. Candidates should have strong Python coding skills alongside proficiency in SQL. As the successful candidate develops, the role will increasingly focus on process automation, systems development and operational improvement, with routine duties moving into a backup or supervisory capacity to support the firm’s scalability. This role is full time, 5-days a week, in the office. Duties \& Experience required include: * 2+ years Operations experience, ideally within a Commodities focused business. * Prepare timely, accurate daily risk reports covering P\&L, VaR and risk exposure * Reconcile internal position and P\&L reports against external sources, resolving discrepancies with clients and clearers * Monitor positions against limits, liaising with traders and escalating to senior management where needed * Maintain trade analysis tools, including the in-house trade and price curves database (MySQL, Python) * Support development and maintenance of the firm’s in-house Trading \& Risk Management system * Prepare periodic reports and investment commentary for clients and senior management Unless otherwise stated, candidates must have the right to work in the UK. The CLARC Guarantee – we 100% guarantee that your CV will never be sent to a client without your prior expressed permission so all of your details are totally secure with us. Please note due to the volume of applications we sadly cannot reply to every application we receive and only successful applications will be contacted, however your details will be registered for consideration for more suitable opportunities as we get them.

Business Analyst

From $12/yr

I’m working with a well-established engineering and manufacturing group to recruit an Business Analyst on an initial 12-month contract. This role sits at the heart of the business, working across multiple divisions to understand processes, identify improvements, and drive change through systems and operational enhancements. You’ll be partnering with teams across operations, finance and supply chain, acting as the bridge between the business and IT to ensure systems are delivering real value. Key responsibilities: * Gather and define business requirements across multiple departments * Map and analyse current processes, identifying inefficiencies and gaps * Work closely with stakeholders to design and implement improvements * Support system enhancements and change projects, particularly around ERP * Ensure solutions are practical, scalable, and adopted effectively by the business What we’re looking for: * Proven experience as a Business Analyst in a manufacturing, engineering or supply chain environment * Strong ERP experience (any system considered) * Ability to engage stakeholders and operate across different teams * A hands-on approach to process improvement and problem solving * Experience with JD Edwards (JDE) would be advantageous, but not essential This is a great opportunity to join a growing business where you can make a genuine impact and get involved in meaningful change initiatives. If you’re interested, apply or get in touch for a confidential discussion.

Operations Analyst - BA4

Join us as a Operations Analyst - BA4 at Barclays, To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. To be successful in this role, you should have sounded knowledge and skills in: * To meet the needs of stakeholders/ customers through specialist advice and support * Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. * Likely to have responsibility for specific processes within a team Some Other Highly Valued Skills May Include * Identification of areas for improvement and providing recommendations in operational processes. * Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. * Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Northampton. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities * Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. * Collaboration with teams across the bank to align and integrate operational processes. * Identification of areas for improvement and providing recommendations in operational processes. * Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. * Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. * Identification of industry trends and developments to implement best practice in banking operations. * Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations * To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. * Requires in-depth technical knowledge and experience in their assigned area of expertise * Thorough understanding of the underlying principles and concepts within the area of expertise * They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. * OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. * Will have an impact on the work of related teams within the area. * Partner with other functions and business areas. * Takes responsibility for end results of a team’s operational processing and activities. * Escalate breaches of policies / procedure appropriately. * Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. * Advise and influence decision making within own area of expertise. * Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. * Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. * Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. * Make evaluative judgements based on the analysis of factual information, paying attention to detail. * Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. * Guide and persuade team members and communicate complex / sensitive information. * Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Business Analyst Manager

From $27/yr

Job Description An exciting opportunity has opened for a Business Analyst Manager to join our Operational Change team in Manchester. In this role, you’ll lead and develop a team of Business Analysts, providing both strategic direction and hands-on support. You’ll play a key part in delivering AJ Bell’s growth and cost objectives, while progressing your own career in a dynamic and forward-thinking environment. Purpose of the role * To lead the provision of business analysis services to support AJ Bell with its growth and cost targets. * To work with senior stakeholders to ensure the successful delivery of continuous improvements, new products and functionality. * To implement change across the department in support of strategic goals and ways of working At this role level, you will{{:}} * Be a leader in the business analysis community. * Have people management accountabilities. * Lead the AJ Bell Community of Practice and be seen as a go-to person in the field. * Mentor others. Job Responsibilities * Responsibility for the business analysis service provision for the Operations and Regulatory Divisions, where advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organisation. Determining the value proposition for the business analysis function. * Work with executive stakeholders to determine the contribution that business and IT improvements can make to achieving business objectives, defining strategies, agreeing and prioritising business requirements, conducting feasibility studies, producing both organisational-level and detailed business models, and overseeing the definition and implementation of holistic solutions. * Recognise opportunities for the business from organisational and technological change and define change initiatives that will exploit such opportunities. * Advise and influence executive management throughout the business change lifecycle, ensuring that change initiatives are aligned with the strategy and enterprise architecture. * Writing and presenting fluently and persuasively on all aspects of business analysis work will be a core skill of yours, while communicating effectively with executives and staff at all levels * Manage the day-to-day tasks of the team to support timely and high-quality delivery in accordance with the agreed practices and methodology. * Support the removal of blockers to delivery or escalate for resolution where appropriate. * Liaise with external suppliers on deliverables. * Support production incidents as appropriate. * Conduct performance reviews acknowledging achievements and areas for development and improvement. * Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Your Skills And Competencies * Business analysis. You can set the direction for business analysis within a programme of work, enterprise or wider sector. You can guide tactical decision making and influence the formulation of longer-term strategic plans in an evolving, complex and unpredictable environment. You can give colleagues the means and authority to make decisions about their approach to business analysis activities. You can ensure that the proposed solutions align with the organisational strategy and vision. * Business modelling. You can set the direction of scope and methodology for the representation of real-world complex situations across a programme or organisation. * Consultancy (business analysis). You can provide advice, guidance and recommendations based on your specialist knowledge and experience. You can propose methodologies to follow and approaches to implementation. You can frame problems so they can easily be understood, and troubleshoot where required, to support the business in operating more effectively. * Enterprise and business architecture (business analyst). You can work with limited direction to translate business drivers, goals and constraints into business objectives. You can help to define required capabilities and support organisational changes to create operating models that meet business objectives. * Requirements definition and management. You can direct the approach to requirements management. You can enable others to select and apply appropriate life cycle methods. You can influence the prioritisation of complex requirement sets, enabling long-term strategic decision making and short-term tactical fixes. You can ensure the proposed solutions align with the organisational strategy and vision. (Skill level{{:}} expert) * Stakeholder relationship management (business analysis). You can develop engagement strategies and lead on communication with stakeholders at all levels. You can actively establish relationships and apply the benefits of professional networks. You can act as a point of consultation and escalation to resolve conflict in complex situations. ( * Systems analysis. You can set the direction for the identification and analysis of IT system capabilities. You can identify gaps in functionality and enable others to explore and assess the effect of software changes. You can demonstrate a strong understanding of business perspectives and technical concepts and can bring them together to form recommendations and a common understanding. You can communicate this effectively between users, development teams and external suppliers. What We’re Looking For * Leadership Excellence{{:}} Demonstrated extensive leadership skills, with a focus on providing direction, fostering inclusivity and building high performing teams. * Exceptional communication{{:}} Strong interpersonal skills with the ability to engage effectively with business and technical stakeholders, including executive and board-level interactions. * Technical Proficiency - High technical competence of Business Analysis strategy and practices. What We Offer * 27days holiday, increasing with service + buy/sell scheme + bank holidays * 8% Pension with matched contributions * Discretionary bonus scheme * Share schemes (including free shares and BAYE) * Health Cash Plan and discounted private healthcare * Free onsite gym * Enhanced family leave (subject to qualifying criteria) * Travel and bike loan schemes * Employee Assistance Programme Life at AJ Bell * Regular social events including summer and Christmas parties * Learning and development opportunities tailored to you * Casual dress code * Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. Inclusion \& diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Operations Analyst - Entry Level

From $27/yr

Organization Overview: Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Commodities Operations Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Markets Operations Belfast Overview: Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model. Role Overview: The Operations Analyst is responsible for processing all orders and transactions from our trading desks and branch offices. The team is responsible for providing front to back support for all financial transactions. What you'll do: * Provide analytical and administrative support with transactions * Liaise with key stakeholders throughout the company * Complete daily tasks accurately and on time * Manage, escalate and resolve all requests, inquiries and issues. * Develop a technical understanding of supporting applications and identify inefficiencies in the existing process * Appropriately assess risk when business decisions are made whilst adhering to the appropriate policies and legislation What we’ll need from you: * Ability to multitask in a high-risk environment * Experience in Microsoft packages * Attention to detail and problem-solving skills * Excellent communication skills- both verbal and written * Energetic, flexible, collaborative and proactive * Ability to work as part of a team and independently Successful candidates will attend a three week Market Operations Training Academy if required. This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role. What we can offer you: This role will provide you with an opportunity to work globally with stakeholders of all levels whilst getting exposure and developing an in-depth understanding of the full trade lifecycle. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: * Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure * A discretional annual performance related bonus * Private medical insurance packages to suit your personal circumstances * Employee Assistance Program * Pension Plan * Paid Parental Leave * Special discounts for employees, family, and friends * Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Securities and Derivatives Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Business Analyst - Business Operations

From $35,412/yr

Business Analyst Permanent Grade C- £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Job Overview Are you a digitally savvy business analyst with a knack for numbers and a passion for driving efficiency? Do you thrive in a dynamic environment where your analytical skills can directly impact commercial success and strategic investment? If so, we have an exciting opportunity for you! About The Role We are seeking a highly motivated and versatile Digital Business Analyst to join our Commercial and Investment Team. This pivotal role will be instrumental in providing robust financial analysis, insightful forecasting, and meticulous budget management across various service areas. You will act as a key link between our digital initiatives and financial performance, ensuring value for money and informed decision-making. This role uniquely blends business analysis with finance analysis, requiring a proactive individual with a keen eye for detail and a drive for continuous improvement. Key Responsibilities Financial Management \& Analysis: Support managing budgets for digital projects and service areas, working closely with stakeholders to ensure alignment with strategic objectives. * Monitor charging mechanisms across different services, ensuring accuracy and transparency. * Conduct detailed financial forecasting, identifying potential risks and opportunities. * Reconcile actual expenditure against budgets and forecasts, investigating variances and providing clear explanations. * Prepare comprehensive financial reports and presentations for senior management, highlighting key performance indicators and trends. Business Analysis \& Process Improvement * Analyse existing business processes and identify opportunities for digital transformation and efficiency gains. * Elicit, document, and manage business requirements, translating them into clear and concise specifications for digital solutions. * Collaborate with IT teams and external vendors to ensure the successful implementation of digital initiatives. * Develop and maintain process documentation, ensuring clarity and consistency. Auditing \& Compliance * Conduct internal audits of financial processes and digital systems to ensure compliance with regulations and best practices. * Identify and report on any financial irregularities or areas for improvement. * Contribute to the development and implementation of robust financial controls. Project Management * Support the planning and execution of digital projects, ensuring they are delivered on time and within budget. * Track project progress, identify and manage risks and issues, and report on project status. * Facilitate effective communication and collaboration within project teams. We will support you with * An environment that values curiosity, autonomy and working in the open * An engaged and supportive leadership with a clear vision * Training and development opportunities to help you progress and be the best you can be * An inclusive workplace committed to reflecting the public we serve * A benefit package designed to promote a great work life balance * Exposure to all digital and technology teams and services areas across the council Why Join Us? * Work on services that directly impact the lives of Birmingham’s residents and communities. * Be part of an expanding Product and User‑Centred Design function within Digital \& Technology Services. * Learn and grow alongside experienced designers, product managers and technologists. * Develop your career in a supportive environment that values learning, coaching and continuous improvement. * Contribute to the transformation of digital and non‑digital services in one of Europe’s largest local authorities Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Resourcing@birmingham.gov.uk Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Business Analyst - Business Operations

From $35,412/yr

Birmingham City Council, Business Analyst Permanent Grade C- £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Job Overview Are you a digitally savvy business analyst with a knack for numbers and a passion for driving efficiency? Do you thrive in a dynamic environment where your analytical skills can directly impact commercial success and strategic investment? If so, we have an exciting opportunity for you! About the Role: We are seeking a highly motivated and versatile Digital Business Analyst to join our Commercial and Investment Team. This pivotal role will be instrumental in providing robust financial analysis, insightful forecasting, and meticulous budget management across various service areas. You will act as a key link between our digital initiatives and financial performance, ensuring value for money and informed decision-making. This role uniquely blends business analysis with finance analysis, requiring a proactive individual with a keen eye for detail and a drive for continuous improvement. Key Responsibilities: Financial Management \& Analysis: Support managing budgets for digital projects and service areas, working closely with stakeholders to ensure alignment with strategic objectives. * Monitor charging mechanisms across different services, ensuring accuracy and transparency. * Conduct detailed financial forecasting, identifying potential risks and opportunities. * Reconcile actual expenditure against budgets and forecasts, investigating variances and providing clear explanations. * Prepare comprehensive financial reports and presentations for senior management, highlighting key performance indicators and trends. Business Analysis \& Process Improvement: * Analyse existing business processes and identify opportunities for digital transformation and efficiency gains. * Elicit, document, and manage business requirements, translating them into clear and concise specifications for digital solutions. * Collaborate with IT teams and external vendors to ensure the successful implementation of digital initiatives. * Develop and maintain process documentation, ensuring clarity and consistency. Auditing \& Compliance: * Conduct internal audits of financial processes and digital systems to ensure compliance with regulations and best practices. * Identify and report on any financial irregularities or areas for improvement. * Contribute to the development and implementation of robust financial controls. Project Management: * Support the planning and execution of digital projects, ensuring they are delivered on time and within budget. * Track project progress, identify and manage risks and issues, and report on project status. * Facilitate effective communication and collaboration within project teams. We will support you with * An environment that values curiosity, autonomy and working in the open * An engaged and supportive leadership with a clear vision * Training and development opportunities to help you progress and be the best you can be * An inclusive workplace committed to reflecting the public we serve * A benefit package designed to promote a great work life balance * Exposure to all digital and technology teams and services areas across the council Why Join Us? * Work on services that directly impact the lives of Birmingham’s residents and communities. * Be part of an expanding Product and User‑Centred Design function within Digital \& Technology Services. * Learn and grow alongside experienced designers, product managers and technologists. * Develop your career in a supportive environment that values learning, coaching and continuous improvement. * Contribute to the transformation of digital and non‑digital services in one of Europe’s largest local authorities Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Resourcing@birmingham.gov.uk Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

IT Production Operations Manager

From $60,000/yr

IT Production Operations Manager Salary from: £60,000 Location: Cardiff (Hybrid – 2 days per week in the office) CPS Group are working with a well-established financial services organisation looking for an IT Production Operations Manager to lead a high-performing operations function responsible for keeping critical production systems running securely, reliably and efficiently. This is an excellent opportunity to join a business that is investing heavily in technology, operational resilience and automation, giving you the chance to shape production operations while leading an experienced technical team. The Role As IT Production Operations Manager, you'll oversee the day-to-day management of production operations, ensuring critical services, enterprise scheduling and batch workloads are delivered consistently and securely. You'll play a key leadership role during major incidents, drive operational improvements, and help build a resilient, automation-first production environment. What You'll Be Doing * Leading the day-to-day operation of critical production services and scheduled workloads * Managing operational readiness, documentation, procedures and support models * Acting as a senior escalation point during major incidents and coordinating service recovery * Driving root cause analysis and continuous service improvement initiatives * Improving operational resilience, disaster recovery and service stability * Leading automation initiatives to reduce manual processes and improve efficiency * Establishing governance and operational controls for changes entering production * Using service data and operational metrics to identify improvement opportunities * Working closely with technology teams and third-party suppliers to minimise production risk * Coaching, mentoring and developing a high-performing operations team. What We're Looking For * Leading IT Production, Service Operations or Infrastructure Operations teams * Managing production environments within complex enterprise organisations * Mainframe operations, enterprise scheduling and batch processing * Incident and Major Incident Management * Operational resilience, disaster recovery and service continuity * Automation and continual service improvement * Using operational data and KPIs to drive better outcomes * Working within regulated industries such as financial services (desirable). Contact : Zach Bennett – CPS Group

Implementation Manager - EMEA

From $25/yr

Who are we? We’re a passionate team of builders who are dedicated to delivering solutions that empower people. Today, we’re leveraging AI and gamification to build a vertical platform that is centered around improving the safety readiness of frontline workers in any high risk industry. If you are a doer who thrives in a dynamic, mission-focused environment, join us! Who are we looking for? As an Implementation Manager, you will be the bridge between initial sales and long-term customer success. You are not just overseeing an onboarding timeline; you are the strategic architect of the client’s initial experience, responsible for translating business objectives into technical deployment and ensuring immediate, demonstrable value realization. The role will sit within the Customer Success team, with the right candidate having the progression opportunity to lead and grow the implementation team. Key responsibilities * End-to-End Ownership: Execute the full client onboarding process for multiple clients simultaneously, taking ownership of the projects from the moment a deal closes through to a successful go-live. * Project Planning \& Execution: Develop and execute rigorous project implementation plans that accelerate Time-to-Value (TTV), proactively identifying and mitigating technical or operational roadblocks. * Technical Integration \& Consultative Partnership: Serve as a consultative technical partner, guiding client IT, Safety, and Learning stakeholders through complex integrations, security assessments, and hardware deployments to ensure zero-friction adoption. * Tailored Enablement \& Training Workshops: Develop instructional materials, user guides, and reporting frameworks tailored to the client’s specific deployment needs. * Stakeholder Management: Build strategic, long-lasting relationships with key client leads, serving as their trusted advisor during the high-stakes implementation phase. * Pre-Sale \& Pilot Support: Work closely with Account Executives to support pilots and trials, showcasing Pixaera’s value to prospective high-value clients. * Support and Issue Resolution: Act as the first line of support during implementation, applying incredible problem-solving skills to remove any friction that slows down adoption. * Cross Functional Collaboration: Work closely with the Product and Content teams to translate client requirements into actionable feedback, helping shape the future of the Pixaera platform. Who are you? A successful candidate will have the following skillsets and experience: * Proven experience leading or supporting the onboarding and project delivery of complex SaaS solutions. * Project Governance Expert: You possess a structured approach to project management, capable of balancing conflicting stakeholder priorities while maintaining a 'red-flag' mindset to resolve issues before they impact go-live timelines. * Solution-Oriented Problem Solver: You view implementation obstacles as opportunities to improve product delivery. You are comfortable navigating ambiguity and can independently pivot between high-level client strategy and granular technical troubleshooting. * A desire to help a startup scale from seed to IPO, thriving in a fast-paced, high-growth environment. * Experience leading meetings with senior stakeholders (IT, Safety, and HR) and driving project outcomes through clear communication. * Naturally tech-savvy and comfortable learning new technologies, including AI, VR/hardware and LMS integrations. * Experience in the Learning \& Development or LMS space is highly beneficial, but not essential. Success Metrics (How we measure impact): * Time-to-Value (TTV): Reducing the duration between contract signature and successful, utilized platform deployment. * Implementation CSAT: Maintaining high client satisfaction scores throughout the onboarding journey * Adoption Rates: Ensuring seamless integration that drives high early-stage user engagement. What you must be: * Passionately customer-focused, always aiming to understand and meet their needs. * Obsessive about quality and user experience, striving for excellence in everything you do. * A team player, valuing collaboration and open communication. * Adaptable and resilient, ready to face the dynamic challenges of a start-up environment. * Willing to travel to customer sites as required Logistics This is a Hybrid role based in Manchester, UK - 3 days per week in the office minimum - located in the heart of Ancoats. How do we support and benefit our employees? * 2x company-wide meetups per year to meet and bond with your colleagues. * All the equipment you need to succeed is provided by Pixaera. * 25 days of company vacation allowance per year in addition to local public holidays. If there is a public holiday that you would rather work, let us know and you can swap it for another day in lieu. * Competitive stock options. At Pixaera, we’re committed to building a workplace where everyone feels respected, supported, and empowered to thrive. We believe that diverse perspectives fuel creativity and innovation, which is why we celebrate individuality and foster an environment of inclusion and belonging. We’re proud to be an equal opportunity employer — discrimination of any kind has no place here. No matter your background, identity, or lived experience, you’re welcome at Pixaera.

Onboarding & Client Support Administrator

From $32,000/yr

🚀 We’re Hiring: Onboarding \& Client Support Administrator (Implementation Associate) 📍 Bristol (Hybrid) 💼 Financial Planning \& Operations 💰 Up to £32,000 (DOE) + Bonus + Excellent Benefits Are you organised, tech-savvy, and looking to build a career in financial services operations? We’re looking for an Implementation Associate to join a fast growing financial planning network and play a key role in onboarding and supporting adviser firms as they transition into a modern, technology driven environment. This is a varied, hands on role where you’ll work closely with internal teams and adviser firms to ensure smooth implementation, operational readiness, and ongoing support during the embedding phase. 🔹 What you’ll be doing: * Supporting system setup, user access, and provider onboarding * Coordinating implementation activities and maintaining project trackers * Assisting with training sessions and onboarding support * Helping firms navigate systems, processes, and first client cases * Managing provider communications and resolving setup issues * Contributing to process improvements, documentation, and automation ideas * Using AI and technology tools to improve efficiency and delivery 🔹 What we’re looking for: * Experience in operations, administration, client services, or financial services * Strong organisational skills with the ability to manage multiple priorities * Confidence working with systems, spreadsheets, and technology platforms * Excellent communication skills and attention to detail * A proactive mindset and willingness to learn * Interest in AI, automation, and improving processes 🔹 What’s on offer: ✅ Salary up to £32,000 ✅ Bonus up to 5% ✅ 10% non-contributory pension ✅ Private Medical Insurance ✅ 8x Life Assurance ✅ Clear career progression opportunities ✅ Exposure to a growing and innovative financial planning business This is an excellent opportunity for someone early in their career who wants exposure to implementation, operations, technology, and financial planning within a collaborative and forward thinking environment. 📩 If you’d like to learn more or apply, please get in touch directly.

Junior Onboarding & Implementation Specialist

From $10/yr

Onboarding Specialist Are you someone who enjoys helping customers get off to a great start? Do you thrive on turning complex software into simple, practical solutions? If so, we'd love to hear from you. About Booking Experts At Booking Experts, we're transforming the way hospitality businesses operate. Our all-in-one software platform helps holiday parks, campsites and accommodation providers manage reservations, automate processes and deliver exceptional guest experiences. We work with hospitality businesses across Europe and continue to grow rapidly. Our mission is simple: to help hospitality entrepreneurs spend less time on administration and more time focusing on their guests. As part of our team, you'll join a fast-growing SaaS company where innovation, ownership and customer success are at the heart of everything we do. About The Role As an Onboarding Specialist, you'll be the trusted guide for new customers as they start their journey with Booking Experts. Once a contract is signed, you'll take ownership of the onboarding process, working closely with customers to ensure a smooth implementation and successful go-live. You'll help customers understand how to get the most from our platform, improve their processes and adopt new ways of working. From data migration and configuration to training and launch, you'll play a key role in setting customers up for long-term success. What You'll Be Doing * Setting up and configuring customer accounts within the Booking Experts platform. * Reviewing customer data and preparing onboarding and implementation plans. * Delivering engaging online training sessions and workshops for new users. * Advising customers on process improvements, automation opportunities and best practices. * Supporting data migrations, imports and platform configuration. * Helping customers structure pricing, availability and operational data accurately. * Working with developers and technical teams on integrations and API connections. * Managing onboarding timelines and ensuring successful go-live milestones. * Monitoring project progress and proactively addressing challenges. * Conducting smooth handovers to the Customer Success team once onboarding is complete. * Keeping project documentation and progress up to date in Asana. * Contributing ideas and feedback to continuously improve the onboarding experience. About You We're looking for someone who enjoys working with people just as much as they enjoy working with technology. You'll Likely Have * A higher education qualification or equivalent level of thinking and working. * Experience in onboarding, implementation, customer success or a similar customer-facing role (although attitude and potential are just as important). * A strong interest in software, technology and automation. * The ability to quickly understand new systems and explain them clearly to others. * Strong analytical and problem-solving skills. * Excellent communication skills and confidence working with different stakeholders. * A proactive mindset and the ability to manage multiple projects simultaneously. What You'll Bring You're customer-focused, curious and eager to learn. You enjoy helping people navigate change and remain calm when tackling complex challenges. You're comfortable taking ownership of your work and thrive in a collaborative environment where your efforts have a direct impact on customer satisfaction and success. What We Offer * A competitive salary based on your experience. * Annual salary reviews. * A 10% salary increase after your first year. * Hybrid working opportunities. * 25 days of annual leave. * A structured onboarding programme with a dedicated buddy. * Access to our Learning Management System (LMS) and ongoing development opportunities. * The opportunity to make a real impact in a growing international SaaS company. The Hiring Process Apply Submit your application and tell us a bit about yourself. Initial Review We'll review your application and get back to you within five working days. First Interview Meet the team and learn more about Booking Experts and the role. Second Interview A deeper conversation about your experience, skills and approach to customer onboarding. Offer If it's a great match on both sides, we'll be delighted to welcome you to Booking Experts. Our origins lie with Expert Webdesign, where we developed websites for all kinds of companies, including recreation entrepreneurs. We repeatedly encountered the same problem: the websites were far ahead of the market and competition, but lacked the ability to book a vacation directly through the website. Customers had to contact the reception desk by phone or switch to external booking platforms. We thought this could be done better and more easily. That's why we sat down with all kinds of parties, such as receptionists, park managers, technical services, cleaners, barrier operators, and management, to identify the bottlenecks from various perspectives. The result was the development of an innovative reservation system that integrates all the essentials for recreation companies. That's how Booking Experts came into being in 2011. Our booking platform has grown to become the go-to platform for holiday parks, campsites, and hotels in various countries. To meet growing demand, we established our marketing agency Booking Boosters in 2017. This enables us to help our customers increase their online sales and stimulate their growth. Through effective and performance-based marketing techniques, such as SEO, SEA, Affiliate Marketing, and Social Media, we help holiday parks grow and flourish!

Onboarding Manager

From $15/yr

Department: Operations Employment Type: Permanent Location: Cardiff, UK Reporting To: Head of Client Services and Onboarding Description We see a world where we all contribute to a thriving planet and together, we are a collective force for good. Planet Mark is a sustainability certification which recognises outstanding achievements, encourages action, and builds an empowered community of like-minded individuals. We work with businesses to rigorously measure their carbon footprint and social value, engage their staff and supply chain to unlock their knowledge and drive passion for change, and communicate their progress to build a positive brand. We help businesses put a purpose at the heart of their organisation that brings social, environmental, and economic considerations together. We’re looking for an experienced Onboarding Manager to join SafePlanet and play a key role in delivering a seamless client onboarding experience from sale through to full implementation. This is a client-facing role where you’ll take ownership of onboarding processes, ensuring clients are set up for long-term success while driving strong engagement, contractor retention, and commercial outcomes from day one. What that means day to day * Leading and delivering tailored onboarding plans to ensure clients are successfully implemented from sale through to go-live * Acting as the main point of contact during onboarding, providing a professional and smooth client experience * Managing mobilisation timelines and ensuring all pre-implementation milestones are achieved * Monitoring onboarding performance and taking proactive steps to improve contractor conversion and retention * Collaborating with Sales, Account Management, Marketing, and Operations to ensure a seamless client journey What you’ll need to be successful You will have experience managing onboarding or mobilisation processes and supporting client accounts within a commercial environment. You should be confident working cross-functionally, ensuring a smooth client journey from sale to implementation. You will be highly organised and process-driven, with the ability to manage multiple priorities in a fast-paced setting. Strong communication skills are essential, enabling you to build relationships and clearly present insights to stakeholders. You will also be data-driven, able to monitor performance, identify trends, and take action to improve outcomes such as conversion, retention, and client satisfaction. * Experience managing client onboarding or mobilisation processes * Experience supporting client accounts * Strong stakeholder management skills * Strong reporting and performance tracking capability * Proficiency in Microsoft Office * Experience in SaaS, compliance, accreditation, or B2B services * Experience working in KPI-driven, revenue-focused environments * Familiarity with CRM and reporting systems * Experience and knowledge within a carbon accounting or sustainability environment What you'll get in return Personal Health \& Wellbeing / Benefits We operate a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: >🍼 Enhanced Parental Leave >🌴Generous annual leave >🏥 Healthcare Plan >💟 Annual Giving Day – an extra day to give back to yourself or your community >🚲 Cycle-to-work Scheme Future Planning > 💰 Pension scheme with employer contributions >🧬 Life Assurance >💸 Rewards Program – access to discounts and cashback >🏫 LinkedIn Learning License for upskilling \& development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self To Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What You Can Expect If You Apply * A response to your application within 15 working days * An interview process consisting of: + An initial discovery call with the recruiter + A first stage interview via Microsoft Teams + Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know. #PM

Onboarding Specialist (Financial Services)

From $32,000/yr

🚀 We’re Hiring: Financial Services Onboarding \& Operations Coordinator 🚀 📍 Bristol | Hybrid Working 💼 Financial Planning Operations 💰 Up to £32,000 DOE + Bonus + Outstanding Benefits Looking to build a career in Financial Services with a business that’s embracing technology, innovation and modern ways of working? We’re recruiting for a Financial Services Onboarding \& Operations Coordinator to join a fast growing Financial Planning network, supporting adviser firms as they transition into a technology driven and highly efficient operating environment. This is a varied, fast paced role offering exposure to operations, implementation, adviser support and financial planning technology, ideal for someone organised, proactive and eager to develop within the industry. 💼 The Role * Supporting system setup, user access and provider onboarding * Coordinating onboarding and implementation activities across adviser firms * Maintaining project trackers and ensuring smooth delivery timelines * Assisting with training sessions and onboarding support * Helping firms navigate systems, processes and first client cases * Managing provider communications and resolving setup queries * Contributing to process improvements, automation ideas and operational efficiencies * Using AI and technology tools to enhance workflows and client delivery 🌟 What We’re Looking For * Experience within Financial Services, Operations, Administration or Client Services * Strong organisational skills with the ability to manage multiple priorities * Confidence using systems, spreadsheets and technology platforms * Excellent communication skills and strong attention to detail * A proactive, solutions-focused mindset * Interest in AI, automation and operational improvement 🎁 What’s On Offer ✅ Salary up to £32,000 DOE ✅ Bonus up to 5% ✅ 10% non-contributory pension ✅ Private Medical Insurance ✅ 8x Life Assurance ✅ Clear career progression opportunities ✅ Exposure to a growing, forward-thinking Financial Planning business This is an excellent opportunity for someone early in their Financial Services career looking to gain valuable exposure across operations, onboarding, technology and adviser support within an innovative and collaborative environment. 📩 Interested? Get in touch to learn more or apply directly.

Field Onboarding Senior Specialist

From $65,440/yr

About The Job Join the Team Member Onboarding service as a Field Onboarding Senior Specialist bringing your ability to quickly build relationships, instill trust, and proactively take ownership helping new field team members navigate their onboarding experience and rapidly launch their new career. Team Member Onboarding is a part of Operations \& Planning Suite, developed via the Elevate Field Experience (EFX) effort and is part of a creating the field talent experience of the future. The Field Onboarding Senior Specialist serves as the primary point-of-contact and process expert for assigned field partners (financial reps, field leaders, network office team members) who engage in the Team Member Onboarding service to facilitate onboarding. Responsible for expediting onboarding processes, negotiating resolutions, providing proactive field onboarding case consultation, and helping to guide financial reps and their team members regarding onboarding/launching new team members. What You’ll Do * Accountable for managing all inquiries and concerns raised by service subscribers, network offices/leaders, and HO business partners - from initial contact through final resolution. * Informs applicable stakeholders on resolution progress and coordinates communication to all involved parties. * De-escalates issues and conflicts while, creating, maintaining, and reestablishing, when needed, confidence in HO resources. * Works closely with internal business partners to identify and detail concerns and/or expectations and collaborates with them to provide exceptional service. * Collaborates with internal partners to track, trend, and perform root cause analysis around Team Member Onboarding service-related concerns and opportunities for ongoing service refinement/evolution. * Leverages data analytics to identify obstacles and continually improve operations and the field/client experience. * Strong understanding of our business priorities and ability to identify process or technology enhancements that will improve our network office, advisor, field team member, and home office experience. * Serves as a point of contact for peer and internal/external business partners. Drives for results and goal attainment; ensures fellow home office team members provide appropriate solutions to meet the needs of both our clients and field force participating in the Team Member Onboarding service. What You’ll Bring To The Role * Bachelor's degree in business or an equivalent combination of education and progressively responsible work experience. * Minimum of four years of customer service experience (Career Distribution and/or IPCS preferred) * Highly motivated and self-directed with the ability to manage and prioritize concurrent assignments. * Strong customer service skills * Comfortable learning new technology and tools * Preferred – experience working with or as part of NM field force * Preferred – experience building new processes/process improvement * Ability to build relationships, apply knowledge across complex business areas, and effectively navigate the organization to solve problems and find solutions. Deals well with ambiguity. * Ability to influence without authority. * Demonstrated ability to negotiate skillfully, resolve conflicts, and retain composure in difficult situations with both internal and external stakeholders. * Demonstrated problem solving through analytical ability, judgment, and decision-making skills. Focuses on the best interest of the service experience while complying with all relevant laws, regulations and policies. * Demonstrated interpersonal, leadership, and verbal and written communication skills. #IN-POST This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range Pay Range - Start: $65,440.00 Pay Range - End $98,160.00 Structure 110 Geographic Specific Pay Structure: Structure 115 We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. * Flexible work schedules * Concierge service * Comprehensive benefits * Employee resource groups

Function Area Leader - Client Onboarding

From $121/yr

We are recruiting an exciting opportunity for a Function Area Leader to join the Client Onboarding team in the Pensions Administration business area. The successful Function Area Leader will implement the firm’s strategy and achieve objectives through leadership, relationship management and technical expertise. In addition, you will drive the strategic direction of all client onboarding/offboarding activities to drive enduring profitability in line with the firm's long-term goals. This role is pivotal in shaping and executing high-impact onboarding activities, enhancing client satisfaction and delivering ongoing operational efficiency. You will have a team of specialists to lead and manage effectively, ensuring their activity is delivering impact to the Onboarding / Offboarding processes. This is a permanent role based in our Birmingham, Leeds, Liverpool, Bristol, Cheltenham, Amersham, London or Glasgow offices office and working on a hybrid basis. A snapshot of your day: * Developing new Client Onboarding/Offboarding processes to support the portfolio of services within the Pension Administration Operations function * Delivering technical, time-sensitive activities to enable ongoing profitable administration * Providing comprehensive internal/external reporting to monitor progress on related activities * Accurately forecast capacity/demand on resources within Onboarding/Offboarding area and financial delivery * Ensuring outputs meet quality standards and client expectations * Evaluating all activities through a commercial lens, challenging the cost-benefit analysis of everything we do * Role modelling performance and behavioral standards including establishing clear communication pathways through 121s and team meetings, coaching and promoting a continuous growth mentality * Identifying and mitigating risks associated with Client Onboarding/Offboarding to ensure success * Engaging with key stakeholders to align project outcomes with business objectives and client needs We would love to hear from you if you have: * Experience leading high-performing commercially driven teams (preferably in a pension administration background) * Passionate about process improvement and embracing change * Strong IT/technical skills * A proven effective communicator * Strong Operational skills ensuring efficient processing of technical initiatives * Strong technical abilities ensuring good understanding of the operations within the area What's in it for you: * Competitive discretionary annual bonus * Generous pension scheme * Core benefits for you including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading * A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts * For a full list of benefits, please click here Happy to talk flexible working Accessibility We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here Not quite the right opportunity for you this time? For more about us and other Careers at BW, please click here Follow Barnett Waddingham on LinkedIn We kindly ask recruitment agencies to not send speculative CVs. Should we need assistance, we will reach out. All enquiries should be directed to careers@barnett-waddingham.co.uk.

Enterprise Account Manager, Adyen for Platforms

From $100/yr

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Spotify, Playstation, Ebay, and Tide - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in London. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Enterprise Account Manager, Platforms and Financial Services Adyen’s value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts and capital; facilitated by Adyen’s global Banking licenses. As a Platforms Account Manager in London you will educate and lead our merchants through continuous growth enabled by the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces that provide a range of services to SMBs. By leveraging both Adyen’s embedded payments solution and financial services offerings, your role will be to activate new revenue streams for these platforms and build long-lasting partnerships. The strong partnership focus within Account Management drives innovation, scalability and expansion, enabling our platform partners to build a profitable payments layer into their solutions. You will build long-lasting relationships with the platform partners across multiple departments, acting as a trusted advisor to key stakeholders within the Leadership, Sales, Onboarding, Risk, Finance and Product Teams. Sounds exciting? Keep reading! What You’ll Do * Power the growth of your customer’s platform in multiple channels and regions, by proactively advising on Adyen’s products and services as well as the international payments landscape * Be the strategic payments and financial services adviser for all of your customer’s different departments * Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps * Oversee and Optimise the integration of the platform into various Adyen for Platforms product offerings * Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs * Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen’s product team to help identify improvements and developments for continued innovation Who You Are * You have a minimum of 5 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software * Commercial experience working within payments, financial services, marketplaces, or SaaS platforms * A born networker with high energy, self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills * A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision * A natural communicator and team player, comfortable driving technical and commercial discussions * A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges. * A cross functional project manager of commercial, operational, and technical projects * Have a hands-on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritization and delegation while looking at short- and long term planning Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Account Manager, EMEA

From $80,500/yr

Headquarters: EMEA Remote About Customer.io Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Matt Lane, Manager of Account Management at Customer.io , and I'm looking for an Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own. This role is open to candidates based in the UK or Ireland only. What we value Commercial ownership — you treat your book of business like it's yours, because it is Forecasting discipline and data-driven decision-making, not gut feel Multi-threaded relationships — you build trust across the org, not just with one champion Expansion through value, not feature gates or mechanical levers Close partnership with Customer Success — you see CS as a collaborator, not a handoff What you'll do Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor Partner closely with Customer Success on account health and with Sales on expansion deals Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward What we're looking for 3+ years in Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred) Experience managing $5m ARR, predominantly in the MM space Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own Comfortable pulling usage data, tracking health scores, and building your own dashboards Strong communicator — clear and persuasive with both technical and non-technical stakeholders Based in the UK or Ireland Compensation & Benefits We believe in transparency. Starting salary for this role is $80,500 base + $34,500 variable = $115,000 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager Take-Home Assignment 1-hour Assignment Review Call with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now. To apply: https://weworkremotely.com/remote-jobs/customer-io-account-manager-emea

Enterprise Account Manager, Adyen for Platforms

From $100/yr

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Spotify, Playstation, Ebay, and Tide - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in London. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Enterprise Account Manager, Platforms and Financial Services Adyen’s value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts and capital; facilitated by Adyen’s global Banking licenses. As a Platforms Account Manager in London you will educate and lead our merchants through continuous growth enabled by the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces that provide a range of services to SMBs. By leveraging both Adyen’s embedded payments solution and financial services offerings, your role will be to activate new revenue streams for these platforms and build long-lasting partnerships. The strong partnership focus within Account Management drives innovation, scalability and expansion, enabling our platform partners to build a profitable payments layer into their solutions. You will build long-lasting relationships with the platform partners across multiple departments, acting as a trusted advisor to key stakeholders within the Leadership, Sales, Onboarding, Risk, Finance and Product Teams. Sounds exciting? Keep reading! What You’ll Do * Power the growth of your customer’s platform in multiple channels and regions, by proactively advising on Adyen’s products and services as well as the international payments landscape * Be the strategic payments and financial services adviser for all of your customer’s different departments * Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps * Oversee and Optimise the integration of the platform into various Adyen for Platforms product offerings * Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs * Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen’s product team to help identify improvements and developments for continued innovation Who You Are * You have a minimum of 5 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software * Commercial experience working within payments, financial services, marketplaces, or SaaS platforms * A born networker with high energy, self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills * A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision * A natural communicator and team player, comfortable driving technical and commercial discussions * A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges. * A cross functional project manager of commercial, operational, and technical projects * Have a hands-on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritization and delegation while looking at short- and long term planning Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Business Consultant, AI & NLP

Lead Interaction Designer

From £71,725/yr

Software Engineer

The Role As a Senior Product Engineer at Oneiro, you will sit at the intersection of product, engineering, and customer delivery. You will design, build, and ship high-quality features, workflows, and integrations that help financial institutions operate on DLX with confidence. This is a senior individual contributor role for an engineer who can take meaningful ownership of product work from discovery through design, implementation, launch, and production follow-up. You will work closely with Product, Design, Engineering, and client-facing teams to understand real customer problems, translate them into pragmatic technical solutions, and deliver software that is reliable, maintainable, and valuable. You will not be expected to operate at Staff Engineer scope, setting company-wide technical strategy or owning multiple domains. However, you will be expected to act as an anchor for project delivery: identifying risks early, improving the systems you work in, mentoring less experienced engineers, and raising the quality bar within your team. What You’ll Do Own product work end to end Take meaningful features, workflows, and integrations from problem definition through design, implementation, release, and production follow-up. Build high-quality software Write clean, maintainable, well-tested code across the stack, with strong attention to reliability, performance, security, and financial correctness. Turn ambiguity into delivery Break complex or unclear problems into clear technical plans, identify risks early, and keep projects moving without unnecessary process. Work closely with Product, Engineering, and customers Understand real user needs, challenge assumptions constructively, and translate business problems into pragmatic technical solutions. Develop deep domain expertise Become fluent in syndicated lending, loan administration, and the workflows DLX supports, using that knowledge to build better products. Raise the engineering bar Contribute thoughtful design discussions and code reviews, improve the systems you touch, and mentor junior and mid-level engineers. Improve how the team works Spot repeated friction in tooling, documentation, testing, or delivery, and help make the team faster and more effective. Requirements We would expect you to have: A degree in Computer Science, Mathematics, Engineering, another STEM field, or equivalent practical experience. 5+ years of professional software development experience. Strong experience building and operating production software systems. Strong expertise in TypeScript, JavaScript, Python, Java, or similar production languages. Practical experience using AI development tools to improve engineering productivity, code quality, testing, debugging, documentation, or delivery speed. Experience owning features or workstreams end to end, from requirements through deployment and support. Ability to write clean, maintainable, well-tested code. Good understanding of system design, data flows, API design, reliability, performance, and security. Experience with cloud-native architectures, distributed systems, APIs, integrations, or workflow-driven systems. Experience with automated testing, including unit, integration, or end-to-end testing. Strong communication skills with engineers, product managers, business stakeholders, and customers. Comfort operating in a fast-moving startup environment where priorities can change and ambiguity is part of the job. A product-minded approach and a desire to build deep domain expertise. Experience in fintech, banking, corporate lending, capital markets, payments, or another complex regulated domain is highly valuable, but not required. Nice to Have Experience building software for financial institutions or regulated environments. Familiarity with corporate banking, syndicated loans, loan servicing, or financial operations. Experience integrating with third-party systems, APIs, or enterprise platforms. Experience working in SOC 2, ISO 27001, GDPR, or similarly controlled environments. Previous startup or scale-up experience. Experience mentoring junior or mid-level engineers. Diversity, Equity, and Inclusion Oneiro is committed to promoting a culture of diversity, equity, and inclusion. We are also committed to making our application process accessible to everyone. Please let us know how we can support you during the hiring process.

Senior Business Analyst

Job Title: Sr Business Analyst Work Location: Chester, UK (hybrid - 3 days/week) Job Description: This business Analyst role is responsible for capturing and refining business and/or system requirements (based on specialization). Key responsibilities include working with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the development team to refine the requirement into specifications that can be executed by the team. They possess a working knowledge of the business and/or technical domain based on their specialization. Key Responsibilities: * Leverage their experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software) * Performs Cost/Benefit Analysis to align the technology to business strategy. * Gathers \& catalogues functional, non-functional, and technical requirements for stakeholder requests. * Determines the impact of modifications and enhancements on the application. * Acts as the product(s) subject matter expert to support scope and requirement decisions * Ensures changes to the application are compliant with bank standards and policies. Role Based Competencies: * Solution Delivery Process * Governance and stakeholder management * Analytical Thinking * Business Product and Strategy * Solution Design * Risk Management * Financial and Resource Management * Planning Execution and Process * Demonstrates working knowledge of Agile/Waterfall frameworks. * Test Engineering * DevOps and Release Management * Data Management

Senior Business Analyst

From $175/yr

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Senior Business Analyst 12 Month Fixed Term Contract The Role We’re building something bigger, and better, that makes delivering change across our organisation easier, smarter, and genuinely enjoyable for colleagues. We need a Senior Business Analyst with the curiosity, courage and craft to help shape it from day one. You’ll sit at the heart of how we shape and deliver change, leading the analysis for projects of all sizes and providing assurance across a wider portfolio. This is a role where you’ll define the analytical approach, leading and coaching other Business Analysts and setting the standards that raise quality across the board. You’ll work closely with the business and our strategic partners to uncover problems worth solving, clarify desired outcomes and translate strategy into robust, well-governed solution designs. Key Responsibilities For This Role * Shape the right way forward by identifying and comparing the most effective processes and delivery methods, measuring outcomes and using evidence to help the team agree the best approach * Deeply analyse existing products, services and processes, uncovering optimisation opportunities and leading the definition of requirements using proven techniques such as gap analysis * Turn insight into impact by using both quantitative and qualitative data to clearly define outcomes and inform solution design * Get to the heart of complex challenges, investigating problems and evaluating options across new and existing products and services * Drive confident decision‑making by presenting clear options and well‑reasoned recommendations, working closely with stakeholders to clarify objectives, unlock opportunities and articulate potential benefits Key Knowledge, Skills \& Experience Our ideal candidate is a strong collaborator and communicator, confident engaging sponsors and stakeholders at all levels and using a range of tools and techniques to achieve the right outcomes. You’re able to interpret data from multiple sources, including user research and performance metrics, and turn insight into clear user flows, wireframes and process maps that describe both current and future states. With an innovative mindset, you bring creativity to problem solving, spotting opportunities to improve how change is delivered. * You have significant experience as a Business Analyst within the Financial Services industry, with successful delivery throughout the full project life-cycle and across a broad spectrum of project types * An International diploma in Business Analysis (or equivalent qualification) would be extremely beneficial in this role * Ideally, you have experience as a Business Analyst within a Life \& Pensions organisation or Life \& Pensions products * You can operate confidently across Agile, Waterfall and hybrid environments, and understand the importance of working within established change governance standards * You have led other Business Analysts and managed multiple deliverables across a portfolio of activity * You are comfortable with resolving ambiguity and confident in setting up and facilitating workshops to understand business needs, gather requirements and ensure the business and user needs continue to be met by the proposed solution * You have experience of working with and providing oversight of 3rd party partners and providers We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you. Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole. If this sounds like you, we want you to apply! Location : Various – Stirling, London Job Level : Manager/Expert Reports to : Karen Huskie Recruiter : Shanika-Marie John What we offer: At M\&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: * As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. * Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments. * Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture. * Health \& Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind. To explore more about life at M\&G and our full benefits offering, visit Life at M\&G We have a diverse workforce and an inclusive culture at M\&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M\&G is also proud to be a Disability Confident Leader , and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com

Senior Business Analyst

From $37/yr

Acorn Insurance is looking for an experienced Senior Business Analyst where you’ll play a pivotal role in driving strategic business improvements and delivering high-impact solutions across the organisation. You’ll lead complex initiatives with autonomy, mentor junior analysts, and collaborate with cross-functional teams to shape the future of our business operations and technology landscape. Your expertise will help translate business needs into actionable insights and ensure the successful delivery of both operational and technically complex projects. Job Title: Senior Business Analyst Working Hours: 37.5 hours per week, Monday to Friday Location: Liverpool City Centre, Hybrid working available Salary: £Competetive What you will be doing: * Lead complex projects and initiatives, ensuring they align with business objectives. * Develop business cases, conduct cost-benefit analyses, and assess risks to support decision-making. * Provide guidance and mentorship to Business Analysts, supporting their professional development. * Collaborate with cross-functional teams to identify and implement efficiency improvements. * Work independently with minimal oversight, taking ownership of deliverables and outcomes. * Translate business requirements into clear, actionable solutions, including third-party implementations. * Research and propose new approaches to business opportunities, including supplier engagement where appropriate. * Develop and apply a strong technical understanding of internal systems to provide best approach insights, enabling stakeholders to make informed decisions. * Engage with development teams to shape solution design and ensure alignment with business needs. * Deliver business analysis activities across various delivery frameworks, including Agile. * Lead “As-Is” and “To-Be” process modelling with a technical focus. * Analyse and document technical requirements to ensure clarity across technical and non-technical stakeholders. * Constructively challenge technical approaches to promote best practices and effective delivery. * Use data analysis tools (e.g., SQL, Excel) to support decision-making and process reviews. * Produce and maintain high-quality documentation throughout the project lifecycle, including technical specifications, system architecture, data flows, integration points, configuration settings, and custom developments. What we are looking for: * Proven experience in a Senior Business Analyst role, ideally within insurance or financial services. * Certified Business Analysis Professional (CBAP), PMI-PBA, or equivalent (preferred). * Agile or Scrum certification (e.g., Scrum Master, Agile Practitioner) highly desirable. * Strong leadership and mentoring capabilities without direct line management. * Excellent stakeholder management skills, both internal and external. * Demonstrated success in delivering operational and technically complex business improvements. * Proficiency in business analysis tools and techniques, including SQL and Excel. * Ability to work independently with minimal guidance and high accountability. * Exceptional communication and documentation skills, especially in technical contexts. Grow with Acorn At Acorn Insurance , we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group , we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: * 🦏 We run through walls for our customers and each other * 🐐 We challenge the status quo * 🐧 We succeed when we help those around us succeed * 🐆 We decide quickly when the smart thing to do is use our judgement Benefits: * 🌴 35 days’ holiday (including bank holidays) with additional buy/sell options * 🧠 24/7 mental health support \& free counselling available * ☝ Grow with us: Through career fairs, leadership programs, and learning on the go! * 💸 Flexible benefits, including early access to salary via our internal platform * 🏡 Hybrid working options to support work-life balance and individual needs * 🎉 Recognition awards, social events \& more Our Commitment to our colleague’s: These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: * 🧠 Mindful Employer – championing mental health and wellbeing * ♿ Disability Confident Level 1 \& 2 – creating accessible, inclusive opportunities * 🌸 Menopause Friendly accredited – supporting every stage of life * 🎖️ Armed Forces Covenant signatory – honouring those who serve * 🏆 Great Places to Work 2024/25 – fostering an engaging and positive workplace culture * 📈 Best Place to Work for Development – proud to be investing in people’s future * 👩‍💼 Best Place to Work for Women – breaking down barriers to women's career progression If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn. A Few Things to Know Before You Apply We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: 🔍 Checks \& Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. 🌍 Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship. 💬 We’re Here to Support You We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

Senior Business Analyst - Front Office - Investment Banking

We are looking for a Senior Business Analyst to join a global investment bank's Front Office team, supporting the Sales \& Trading business. This role will focus on driving strategic initiatives, delivering technology solutions and improving trading processes across the Front Office environment. Key Responsibilities * Partner with Sales \& Trading stakeholders to gather requirements and deliver business solutions. * Translate business needs into clear functional specifications for technology teams. * Lead analysis, testing, implementation, and delivery of Front Office projects. * Analyse trading workflows and identify process improvement opportunities. * Support regulatory and change initiatives across the business. * Act as a subject matter expert on trading systems, financial products, and market data. Requirements * Proven Front Office Business Analyst experience within an investment bank. * Strong knowledge of Sales \& Trading workflows and financial products (Equities, Fixed Income, Derivatives). * Experience working on technology change, transformation, or system migration projects. * Strong analytical, stakeholder management, and communication skills. * Familiarity with trading platforms, market data feeds, and risk management systems. If this role is of interest, please click and apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Senior Business Analyst

Senior Business Analyst Are you ready to join a forward-thinking, people-centred digital financial services business? My client is looking for a passionate Senior Business Analyst to play a pivotal role in their journey. You’ll be part of a collaborative, multi-disciplinary team, working closely with developers, product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital banking. Key Responsibilities: * Analyse and define requirements to deliver clear business outcomes * Create user stories, acceptance criteria, and support UAT * Collaborate with internal stakeholders and third parties * Lead workshops, planning sessions and facilitate cross-functional collaboration * Maintain momentum through Agile delivery and evolve processes where needed What We’re Looking For: * Proven experience as a Business Analyst in fast-paced environments * Strong Agile delivery knowledge and hands-on experience with tools like JIRA * Excellent communication, facilitation, and stakeholder engagement skills * Ability to think critically, solve complex problems, and challenge constructively * Experience working on digital products or within financial services is highly desirable What You’ll Get: * Hybrid working model * Employee benefits scheme and wellness initiatives * Continuous learning and development support * Enhanced maternity/paternity pay * Onsite parking, snacks, and social culture * A genuinely inclusive, innovative, and supportive team If you're a curious, driven Business Analyst who enjoys working in a dynamic digital environment, this is a fantastic opportunity to make a real impact. Interested? Please Click Apply Now! Senior Business Analyst

Senior Business Analyst

From $180/yr

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Senior Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Who we look for : We are going through a very exciting phase of transformation in Margin and Collateral domain in Markets Technology uplifting our technology offering for our business as we aim to be the most competitive product offering on the street. In this role you will be required to participate in the complete spectrum of SDLC, closely working with business users, engineers, QA and support teams to create a technology product vision and roadmap and ensure its delivery on time and to budget. As part of our global technology team, you will be working with a group of passionate product owners and engineers who work on building simple and effective solutions to solve complex business problems. This role is for someone who is a strong analyst with good organizational skills and enjoys solving complex business and process challenges; has experience in building robust and high-quality solutions, has excellent communication skills and can manage multiple priorities simultaneously. Responsibilities: * Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT * Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions * Support system change processes from requirements through implementation and provide input based on analysis of information * Consult with business clients to determine system functional specifications and provides user and operational support * Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment * Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned * Has the ability to operate with a limited level of direct supervision. * Can exercise independence of judgement and autonomy. * Acts as SME to senior stakeholders and /or other team members. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. * Align with the vision for the team’s product and maintaining the cohesive vision throughout the SDLC process. Create a product roadmap based on this vision. * Managing the product backlog and prioritizing the tasks based on challenging and often competing requirements. * Working with the wider product team and end users to deliver updates and status reports and active participation in all scrum activities and product sprints. Qualifications: * Experience in product companies as product owner/senior business analyst. * Experience delivering strategic change programs spanning multiple years in a fast paced, financial product company. * Adept in agile practices and strong ability to develop, manage and continuously prioritize backlog. * Product knowledge of Margin \& collateral, OTC Derivatives or payments flows or related domain is a plus. * Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology * Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations and Technology environments * Strong risk management and control mindset * Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources * Self-reliant, good problem solver, results oriented * Ability to establish and build trust with professionals throughout the business as advisor, and business partner to the organization with a clear client orientation. * Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint. * Ability to conceptualize aspects of the organization’s model and its future development. * Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis * Experience with all phases of Software Development Life Cycle and agile practices for software development and delivery. * Comprehensive knowledge of the principles of business analysis. Education: * Bachelor's degree/University degree What we’ll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: * 27 days annual leave (plus bank holidays) * A discretional annual performance related bonus * Private Medical Care \& Life Insurance * Employee Assistance Program * Pension Plan * Paid Parental Leave * Special discounts for employees, family, and friends * Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Business Analysis / Client Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Senior Business Analyst - Intellectual Property Office - SEO

Join the Intellectual Property Office (IPO) at a time of real ambition and transformation. As a Senior Business Analyst , you’ll play a key role in designing and improving services that make a real difference. You’ll work in agile teams, collaborate across disciplines, and help turn complex ideas into practical, user-focused solutions. About The Role You’ll be part of a supportive and well-established Business Analysis community, working across the full project and service lifecycle. This is a hands-on role where you’ll lead analysis activities, shape requirements and influence how services are designed and delivered. Working closely with product managers, designers, developers and data specialists, you’ll help ensure solutions meet user needs, business goals and technical standards. You’ll also have the opportunity to mentor others and contribute to growing and strengthening the BA profession within IPO. What You’ll Be Doing * Work with product managers to shape and refine user stories * Gather and analyse requirements, processes and workflows * Translate business needs into clear, actionable outcomes * Contribute to agile ceremonies such as refinement and three amigos sessions * Present insights and recommendations to a range of stakeholders * Collaborate with teams across IPO, partners and suppliers * Support and mentor other Business Analysts * Help develop and promote best practice within the BA community Candidate Profile What we’re looking for * Strong experience in Business Analysis within digital or software delivery environments * Confident working in agile, multidisciplinary teams * Excellent analytical and problem-solving skills * Ability to communicate complex information clearly to different audiences * Experience managing stakeholders and building strong working relationships * Comfortable influencing decisions and gaining consensus * Passion for mentoring others and promoting best practice * Relevant qualification (BCS Diploma in Business Analysis or equivalent)

Business Analyst Manager

From $57,526/yr

£57,526 - £64,749 p/a Temporary - Full Time Closing date - 18 June 2026 The role Business Analyst Manager (known internally as Senior Business Analyst) 12-month FTC, Full-time, maternity cover (37.5 hours) Beeston, Nottingham: £57,526 - £60,553 Farringdon, London: £61,152 - £64,749 About Us : Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. We are recruiting a Senior Business Analyst to sit within the Strategy, Projects and Performance team. This role will work on corporate projects with a wide range of stakeholders including Property, Development, Technical and Customer Services teams. The Senior Business Analyst role will deliver and support their team to deliver analysis work for highly complex and high-profile projects, supporting large strategic change at MTVH. A key focus for the role will be to lead the MTVH Business Analyst framework. This is the framework that guides and governs how Business Analysts work at MTVH including templates, documents, process, tools and techniques. It also has the responsibility for creating and maintaining a Business Analyst community pulling together Business Analysts from all across MTVH. This role has direct line management of the team of Business Analysts within the Projects and Planning team and will support the strategic planning function in resource planning and the creation of Business Analyst work packages. What You'll Need To Succeed * Proven experience of managing a team including through periods of change * Expert knowledge and understanding of business analysis tools and techniques. An ability to clearly document business requirements and processes. You will need to be able to analyse data and requirements to provide insight and recommendations. * Proven experience in large and complex organisational wide change projects. * Excellent communication skills and the ability to foster good working relationships with a wider range of stakeholders as this role works cross functionally. You will have experience of dealing with senior stakeholders and Executive Sponsors. * You will have experience with building and developing a business analysis framework. This includes templates, documents, processes and a Business Analyst community. Proven experience as a line manager, being a mentor and role model for team members. * You will need to either have direct or relatable business experience and an affinity to the work of social housing. Interviews - MS Teams interviews will be scheduled from week commencing Monday 22 June Download documents CorpSerSPP014 - Senior Business Analyst_DEC2025.pdf Senior Business Analyst - Occupational Requirements.pdf Department:Corporate Services Last updated:June 9, 2026 Job ref:NTX1206622 Apply now

Senior Business Analyst - Intellectual Property Office - SEO

Location: Newport Join the Intellectual Property Office (IPO) at a time of real ambition and transformation. As a Senior Business Analyst , you’ll play a key role in designing and improving services that make a real difference. You’ll work in agile teams, collaborate across disciplines, and help turn complex ideas into practical, user-focused solutions. About The Role You’ll be part of a supportive and well-established Business Analysis community, working across the full project and service lifecycle. This is a hands-on role where you’ll lead analysis activities, shape requirements and influence how services are designed and delivered. Working closely with product managers, designers, developers and data specialists, you’ll help ensure solutions meet user needs, business goals and technical standards. You’ll also have the opportunity to mentor others and contribute to growing and strengthening the BA profession within IPO. What You’ll Be Doing * Work with product managers to shape and refine user stories * Gather and analyse requirements, processes and workflows * Translate business needs into clear, actionable outcomes * Contribute to agile ceremonies such as refinement and three amigos sessions * Present insights and recommendations to a range of stakeholders * Collaborate with teams across IPO, partners and suppliers * Support and mentor other Business Analysts * Help develop and promote best practice within the BA community What We’re Looking For * Strong experience in Business Analysis within digital or software delivery environments * Confident working in agile, multidisciplinary teams * Excellent analytical and problem-solving skills * Ability to communicate complex information clearly to different audiences * Experience managing stakeholders and building strong working relationships * Comfortable influencing decisions and gaining consensus * Passion for mentoring others and promoting best practice * Relevant qualification (BCS Diploma in Business Analysis or equivalent) Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.

Senior Business Analyst

From $60/yr

Vacancy Name: Senior Business Analyst Country: United Kingdom Office Location: Birmingham About Us Flexible/Agile Working: This hybrid role is based on a 60% onsite, 40% remote working model. Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide. At RICS, we are at the forefront of shaping the built and natural environment. As a prominent professional body, we empower our members with globally recognised qualifications, influential networks, and access to high quality resources. Role Purpose and Key Responsibilities As a Senior Business Analyst, you will help shape, define and deliver change initiatives across the organisation. Reporting into the Change Delivery function, you will lead business analysis activities, advise colleagues on best practice, and ensure change initiatives are clearly understood, well‑scoped and aligned with organisational priorities. You will work on agile and waterfall projects, provide clarity on business needs, and support decision‑making through evidence‑based analysis. Key Responsibilities: * Lead the analysis approach for assigned change initiatives, ensuring clear problem definition, scoped outcomes and well‑documented requirements. * Mentor and coach Business Analysts to develop capability and embed best practice across the BA community. * Create high‑quality analysis artefacts including process models, user stories, acceptance criteria and impact assessments. * Facilitate workshops, stakeholder meetings and discovery sessions to validate requirements and build shared understanding. * Work closely with Product, Project and Architecture colleagues to identify risks, resolve issues and align solutions to business needs. * Maintain requirements traceability from discovery through to delivery, ensuring final outputs meet expected outcomes. About You You are a strong communicator, critical thinker and collaborator with a passion for structured problem‑solving. You are confident in navigating ambiguity, working with diverse stakeholders and supporting both agile and traditional delivery approaches. You enjoy mentoring others and helping uplift business analysis capability across a team. Skills \& Experience : * Skilled in business analysis techniques including process modelling, requirements elicitation, user journeys, and functional/non‑functional requirements. * Confident analysing complex problems, assessing impacts and translating business needs into actionable requirements. * Strong stakeholder management skills with the ability to influence, negotiate and resolve conflict when needed. * Strong communication and facilitation skills, able to run workshops and engage effectively at all levels. * Comfortable working with digital products, transformation initiatives, and third‑party vendors. * Able to work in ambiguity, prioritise effectively and deliver high‑quality outputs to tight timelines. Rewards and Benefits We offer a competitive benefits package designed to support your wellbeing, work-life balance, and financial security. This includes: * 25 days annual leave plus public holidays * Private medical insurance and wellbeing support * Pension scheme, life assurance, and income protection * Enhanced family leave and volunteering opportunities Equal Opportunity Employer: RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process. Candidates must have the correct right to work in the country where the role is based. How to Apply: To apply, please complete our short online application form. You will be asked to upload your CV and provide a statement explaining why this specific role at the Royal Institution of Chartered Surveyors is an ideal opportunity for you, and how your skills and experience meet the requirements of the role. Please note that while we aim to keep adverts open for a reasonable period, we do reserve the right to close them early should we receive a high volume of suitable applications.

Senior Business Analyst

From $735/yr

Job Title: Senior Business Analyst Location: Bristol, Leicester or Warrington + Hybrid Working Arrangements Compensation: Competitive + Benefits Role Type: Full time / Permanent Role ID: SF73534 Shape digital solutions that support the UK’s most critical defence assets At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Business Analyst at our Bristol, Leicester or Warrington sites. The role As a Senior Business Analyst, you’ll lead the analysis and design activity for medium to large‑scale projects within a portfolio of digital and business transformation programmes. Your work will support complex asset management solutions, helping the organisation make better, data‑driven decisions across engineering, operations and support functions. Day-to-day, you’ll work closely with customers, project managers, architects and technical teams to translate business needs into clear, actionable requirements and robust system designs. With a varied pipeline of work and evolving priorities, the role offers continuous learning, professional growth and the chance to make a tangible difference to how nationally important services are delivered. * Leading business analysis activities across medium to large‑scale transformation projects * Capturing and managing detailed requirements, producing functional and solution specifications * Modelling business and information systems, delivering high‑quality design documentation * Building strong stakeholder relationships, acting as a trusted partner to customers and delivery teams * Supporting project delivery, working closely with project managers and technical architects This role is full time, 35 hours per week and provides hybrid working arrangements with a minimum of 2 days in the office/onsite. Essential Experience Of The Senior Business Analyst * Strong experience in requirements capture and requirements management * Experience working across the full software development lifecycle, including agile and waterfall delivery * Proven capability in business and information modelling, including entity relationship and class models * Experience writing user stories, acceptance criteria and functional specifications * Confidence applying IT solutions to solve complex business problems Qualifications For The Senior Business Analyst * Degree‑level qualification in an IT‑related discipline, or equivalent proven professional experience * Professional business analysis certifications are advantageous Security Clearance The successful candidate must be a sole UK National who is able to achieve and Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk) . What We Offer * Generous holiday allowance * Matched contribution pension scheme, with life assurance * Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ * Employee share scheme * Employee shopping savings portal * Payment of Professional Fees * Reservists in the armed forces receive 10-days special paid leave * Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity * Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We’re Babcock — a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview. Closing date: 29/05/2026 #BABDESTNUC

Operations Senior Analyst - Assistant Vice President

The Sec \& Derivatives Sr Analyst is an intermediate level position responsible within the Commodities Operations Team. Responsibilities: * Liaise with internal and external teams to resolve issues. * Act as an analytical and procedural expert, identifying and escalating control deficiencies and issues to senior management as needed, playing an integral in risk mitigation and procedural documentation/review * Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause. * Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation * Working cross function to ensuring compliance with various regulatory initiatives related to the business Recommended Qualifications : * 5-8 years of relatable experience * Energetic, flexible, collaborative, and proactive. * Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments. * Strong risk management and control mindset. Ability to identify gaps in controls and provide solutions to bridge those gaps. * Self-reliant, good problem solver and results oriented. * Exceptional attention to detail. Education: * Bachelor’s Degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Securities and Derivatives Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Senior Business Analyst

From $25/yr

About The Role Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for Senior Business Analysts with expertise in user-centred design to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. As a Senior Business Analyst , you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. You will act as a Senior Consultant to deliver Business Analysis services to our clients. You will be an expert in business analysis and a leader of people, confident in using different analysis and modelling techniques to clearly identify and articulate both user and business requirements to our diverse range of clients. Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries that allow our customers to understand and get the most from their data and digital services. The Senior Business Analyst will be a key player and leader in this. Please note we are looking for candidates who are looking for growth at the Senior level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role, which we are very keen to support. Your Role in a Nutshell * Work with designers to create and test early versions of products, making sure they solve user problems. * Lead on the creation of visual maps like user journeys and process flows to understand the current landscape and provide clear, actionable recommendations for improvement. * Translate user research findings into actionable user stories with clear acceptance criteria. * Lead workshops and collaborative sessions with teams and clients to align on goals and solutions. * Build strong, lasting relationships with stakeholders and support them in developing their knowledge of user-centred design best practice. * Collaborate with Product Owners and Delivery Managers to establish and manage a prioritised backlog. * Identify and apply the best Agile processes for projects, measuring outcomes effectively. * Coach and mentor colleagues and actively shape Hippo’s BA community of practice. About The Candidate Essential Experience * Expertise in business analysis within a user-centred design environment. * Proven ability to work well with designers, influence research planning, and question research methods. * Familiarity with service design standards, such as the Government Digital Service (GDS) standards or equivalents. * Experience in gathering requirements using various methods and choosing the most appropriate one for the project. * Ability to analyse data from different sources, including website analytics and research findings, to help others make decisions. * Experience planning, running, and adjusting Agile ways of working for projects. Desirable Experience * Experience managing work by focusing on client needs and writing clear proposals. * Ability to help set project goals and ensure all work contributes to achieving them. * Track record of contributing to professional groups and offering feedback to others. About The Company What makes us GREAT? Benefits Alongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits: * Contributory Pension Scheme (Hippo 6% \& Employee 2%) * 25 Days Holiday plus UK Public Holidays * Perkbox access for a wide range of discounts * Critical illness cover * Life assurance and death in service cover * Volunteer days * Cycle-to-work scheme for the avid cyclists * Salary sacrifice electric vehicles scheme * Season ticket loans * Financial and general wellbeing sessions * Flexible benefits scheme with options of: + Private health cover + Private dental cover + Additional company pension contributions + Additional holidays (up to an extra 2 days) + Wellbeing contribution + Charity contributions + Tree planting Diversity, Inclusion and Belonging at Hippo At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story \& Purpose, Our Culture \& Values, Case Studies and Our Solutions \& Services to find out some more! Hippo Locations We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one.

Senior Business Analyst

From $438/yr

Job ID:43829 Location:Birmingham : 1 Trinity Park : Bi Position Category:Information Technology Position Type:Employee Regular Role purpose: We are looking for an experienced Senior Business Analyst to work on several major initiatives performing a critical role in working with stakeholders across the business to deliver strategic change; working to define, design and support the continued implementation of product improvements that will deliver business value. You will be an experienced technical BA with knowledge of agile ways of working. You’ll be focused on the maximisation of benefit and the elimination of waste as we deliver new or improved system functionality. You’ll strive to capture clear business requirements and stories supporting Product Owners and SME’s to clarify true business needs and evaluate them against potential business value. You will lead on the discovery and inception phase of our projects, supporting the wider business with maturity of solid business cases by defining the opportunities for change, clear modelling for target operating states and solid business benefit cases. Working under the BA Analysis Lead, you’ll be responsible for continuously improving our BA practise, with accountability for the delivery of quality analysis artefacts, driving standards, improvements to ways of working, adoption of Agile BA principles and learnings as a community. As part of your role, you’ll be empowered to drive initiative sharing across the product teams to greater align opportunities and help define future roadmaps and outcomes. The role forms part of the Digital Transformation team. This team will add value developing, supporting and improving all stages of the project lifecycle aligned with the Key Responsibilities below. Key Responsibilities: * Work with stakeholders at all levels of the organisation to identify and shape business opportunities. * Preparation of supporting artefacts and collateral, including Requirements specifications, wire frames, use cases, process maps and business cases with help of sponsors. * Gathering, reviewing and analysis of industry/ organization data required for business analysis * Contribute to the definition of innovative solutions. Assess different options, perform cost benefit analysis with sponsors to improve efficiency and reduce cost. * Active in the production of systems that deliver maximum business benefit. * Analysis of existing software application and create functional document. * Mentor less experienced members of the BA team. Share knowledge with others where appropriate * Report process improvement, improving ways of working, and introducing new tools and techniques * Prepare and present presentations/material/training to internal/external stakeholder * Reports to Sr Project Manager/Business lead for project specific status * Work with Practice lead to define BA Process artefacts, suggest process improvements, mentor junior business analyst. Introduce new tools and techniques * Knowledge of Scrum, Kanban or other appropriate Agile methodology and demonstrate strong agile experience capturing accurate features and stories. * Assure the existence, quality, accuracy and integrity of all business analysis artefacts in templates/samples – including requirements documents, process models, gap analysis assessments. * Support Vendor and Commercial, Enterprise Architecture and product delivery teams in providing requirements and insight/information to develop Business Cases. Key health \& safety responsibilities: * Eliminate or minimise employee's exposure to risks by reviewing, regularly, the health and safety risk register, applying appropriate controls, communicating results of risk assessment and ensuring health and safety is considered in the planning and execution of all LR activities. * Manage your own and your team's compliance with health and safety rules, instructions, systems and legal requirements, ensuring employees are suitably trained and adequate resources are available to work safely. * Monitor and review health and safety performance, observe safety behaviours in the workplace, taking appropriate corrective and preventive action as necessary and suggesting and implementing improvement activities. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy.

Senior Business Analyst

From $60/yr

Senior Business Analyst Location : Manchester Role Purpose We are seeking an experienced Senior Business Analyst. The role will act as the Business Analyst to represent the team across the wider lab and partnering closely with Product, Engineering, Architecture and Operations. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home. Key Responsibilities * Work effectively with Architects and Engineers to understand: * Architecture Views (AVs) * System interactions and dependencies * Data models, data flows and key data elements * Be comfortable discussing technical constraints and trade‑offs without acting as a solution designer. * Act as the primary BA representative for a feature team * alignment to lab priorities, standards and ways of working. * Work closely with Product Owners, Engineers, Architects and SMEs to ensure initiatives are clearly understood, well‑scoped and delivery‑ready. * Represent analysis outputs confidently in lab‑level forums, refinement sessions and governance checkpoints. * Take initiatives from early concept / idea stage through to fully elaborated epics, features and stories. * Create clear problem statements, scope boundaries, assumptions, dependencies and success measures. * Prevent premature solution design by maintaining a solution‑agnostic, outcome‑focused approach. * Be relentlessly customer‑obsessed, with a strong understanding of customer harm, fairness and fraud prevention outcomes. * Ensure requirements and acceptance criteria are clearly linked to measurable business and customer outcomes. * Confidently engage and challenge senior business and product stakeholders (VP level). * Facilitate constructive challenge, ensuring scope, benefits and priorities are evidence‑based. * Be tenacious in driving clarity, decisions and formal sign‑off, even in complex or ambiguous environments. Desirable Skills * Prior experience in fraud, financial crime, risk or regulated environments . * Strong understanding of data models, data flows and integration concepts . * Experience working in Agile labs or product‑centric operating models . * Practical experience using AI tools to support Business Analysis activities. * Familiarity with large‑scale enterprise change environments. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: * Declare they have a disability, and * Meet the minimum essential criteria for the role. About Capgemini: Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com If interested and for immediate consideration, please send your CV ASAP

Senior Payments Analyst

From $25/yr

Your role What You'll Be Doing Senior Payments Analyst What We Need Corpay is currently looking to hire a Senior Payments Analyst within our Cross Border line of business. This position is part of our Cross Border Payment and Treasury Operations team and is located in London (Paddington), UK. You’ll be an integral part of the team from day one, responsible for ensuring you are managing tasks to a high standard whilst working closely with the rest of the team on day-to-day payments processing. Initially, the role will require you to learn a variety of processes relating to Payments and investigation management. You’ll be encouraged to identify operational issues, propose improvements, and drive solutions that enhance the end-to-end client experience. Collaboration is key - you’ll partner with Treasury Operations to ensure accurate funding and payment execution, and with Post-Onboarding Client Servicing to maintain smooth operational alignment. You will quickly develop to take on new challenges and initiatives, centred around maximising efficiencies and strengthening controls within the Settlements department. In addition, a Senior role will enable you to build strong team leadership skills, and you will hold responsibilities for communicating and working closely with key stakeholders and other teams across the business. This role reports to the Head of Operations and collaborates with a multitude of departments on various projects – including Operations, Finance, Compliance and beyond. How We Work As a Senior Payments Analyst, you will be expected to work in a hybrid office environment. Corpay will set you up for success by providing: * Assigned workspace in London, UK * Company-issued equipment * Formal, hands-on training and support from a wider Operations, Finance and Compliance team Role Responsibilities * Support the accurate and timely processing of all payment instructions, ensuring full adherence to client expectations, regulatory requirements, and internal control frameworks. * Build and maintain strong relationships with external counterparties, proactively managing queries and ensuring issues are resolved promptly and professionally. * Develop expertise across a wide range of payment workflows, ensuring robust understanding and ownership of end-to-end processes within the team. * Manage the execution of incoming and outgoing payments, ensuring reconciliation, controls, and approval processes are followed consistently. * Collaborate closely with internal teams and the Payments Team Lead to resolve complex queries, drive operational alignment, and support seamless client transaction execution. * Identify opportunities to enhance systems, processes, and controls, raising recommendations and contributing to solution design. * Support and drive initiatives focused on efficiency, automation, risk reduction, and service enhancement across the Settlements function. * Participate in cross-functional projects that advance broader business objectives and improve the client experience in relation to payment processing. * Provide guidance, coaching, and support to junior analysts, fostering a high-performance culture and continuous development within the team. Skills And Requirements * Proven experience in financial services with a Payments background (2- 3 years’ experience preferred) * Strong understanding of payment rails, including SEPA, SWIFT, CHAPS, and FPS. * Methodical and numerate, with strong attention to detail. * Excellent communication skills with ability to both support and influence internal and external stakeholders. * Collaborative team player with a proactive, can-do attitude. * Demonstrates initiative and a continuous improvement mindset. * Demonstrates flexibility and resilience, with the ability to embrace new challenges and perform effectively outside of familiar territory. Benefits \& Perks * Competitive salary (depending on experience) * 25 days annual leave plus public holidays. Plus a holiday buy back scheme * Pension scheme * Health and wellness programs * Significant career progression opportunities, with potential to take on a wider role in the future * Opportunity to join a leading brand in a high growth global business * Fun culture with company-wide contests and prizes Our Company \& Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S\&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive \& grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: * Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; * Empowering our people to share their experiences and ideas through open forums and individual conversations; and * Valuing each person’s unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” as CORPAY and its more than 10,000 employees continue to shape the future of global payments. Learn more by visiting www.Corpay.com or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency Why Join Corpay? * Impact: Play a pivotal role in a growing function, bringing your expertise to the team. * Global Reach: Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide. * Culture: Join a passionate, collaborative, and inclusive team that values your contributions. * Rewards: Competitive compensation package, including equity, health benefits, and more. * Growth: Opportunities for professional development and career advancement in a fast-growing company. CORPAY Enjoys Global Recognition Including * Forbes Global Growth Champion: CORPAY (FLEETCOR) is one of the 250 fastest-growing companies in the world as determined by Forbes and Statista. * Forbes World’s Most Innovative Companies: CORPAY (FLEETCOR) has made this prestigious list of leading innovative companies 4 years in a row! * Fortune 1000 Company: CORPAY (FLEETCOR) was one of the largest movers in the new rankings of the largest companies in America, ranking #872. * S\&P 500: In 2018, CORPAY (FLEETCOR) joined the S\&P stock index comprised of the 500 leading US stocks.

Senior Business Analyst 12 Month FTC

From $12/yr

AFH Wealth Management is proud to be one of the UK’s leading independent financial advisory and wealth management firms. We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time, 12 month fixed term contract, with hybrid working, and a competitive salary and range of benefits. Business Analysts represents the needs of customers and the business; they serve as the ‘voice of the customer’ and have a broad range of responsibilities. The Senior Business Analyst must build and manage key relationships, synthesize information from multiple sources, maintain a focus on business strategy, and communicate effectively with a variety of audiences; all with a bias toward delivering and learning, quickly. As our Senior Business Analyst, you will be responsible for: * Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions by encompassing user experience design, operational design, and solution design * Communicating with stakeholders at all seniority levels to find out what they need to achieve and translate this need into business outcomes and requirements * Exploring how the business is currently operating via research (which could include interviewing employees and collecting quantitative data), using data modelling techniques to identify ways in which the business can operate more effectively * Working closely with AFH Technology Department to convert business requirements into technical requirements / user stories for development sprints * Organising and facilitating workshops and training sessions * Exploring different solutions, their risks, benefits and impacts * Persuading internal and external stakeholders of the benefits of new technology or strategies * Documenting and proposing solutions to sponsors or steering group for review and signoff * Ensuring that agreed changes are made, for example, by overseeing the implementation of new technology or a new approach * Contributing to training and support for people affected by allocated change initiatives * Allocating resources and maintaining cost efficiency * Performing user acceptance testing as required. What we are looking for in our ideal Senior Business Analyst: * Proven experience in business analysis, with experience within Financial Services and Wealth Management is essential * Problem-solving - ensure there is a shared understanding of the problem and the solutions that are available * Critical thinking - when considering a solution to an organisation’s needs, decide on the solution that provides the best fit for the business, whilst keeping the stakeholders’ needs in mind * To facilitate meetings with stakeholders and other members of staff in order to reach a conclusion as to the best solution to offer the organisation * Knowledge of basic computer programs such as Microsoft Word, Excel and PowerPoint along with familiarity of modelling tools, requirements management tools and project management tools. Experience with Digital transformation initiatives and matrix working is desirable * Relationship-building skills - engage multiple stakeholders, project teams and the business. forging strong relationships to ensure successful completion of the project Benefits And Perks At AFH * Flexible working \& holidays - Enjoy flexible working and competitive holiday allowance, with annual buy \& sell scheme options and your birthday off. Plus, additional holiday days for long service. * Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties. * Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit. * Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service. * Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits. * Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals. If you’re interested in joining our growing team as a Senior Business Analyst, apply today to register your interest.

Production Support Business Analyst

From $24/yr

About Us At GBST, we’re inspiring wealth innovation for wealth management and advice organisations globally. Our commitment to excellence, track record of continued and successful delivery, hard work and product excellence has earned us the trust and partnership of many of the world’s leading financial services organisations. We’ve invested heavily in transforming our technology stack to bring a truly immersive and digital experience to the front and back-office. The opportunity for U We’re now on the lookout for a Production Support Business Analyst. In this role you will analyse and determine information needs and business requirements in order to develop detailed requirements and/or functional designs which will lead to the development of business solutions software. You will analyse client raised tickets to determine the type of ticket and priority of the ticket according to the client contract parameters. Business Analysis What U will do: * Investigate, classify, and prioritise issues assigned to you from the GBST issue management system(currently “Mashups”). Tasks are completed in accordance with client’s SLA (from the start of the assignment and clarity of the information provided) without the need to refer the issue back to the customer for clarification * Write and/or review Detailed Requirements submitted by clients in production as directed by the Client Operations Manager or Development Project Manager. Requirements completed on schedule, within time budget and approved by the client and/or Functional Design produced without the need to clarify detailed requirements. Manage the appropriate Manager’s expectations pertaining to timelines * Research, analyse, and/or write Detailed Requirements relating to legislative issues. * Impact Analysis and/or Detailed Requirement approved by client/s * Write Functional Designs or User Stories in response to requirements submitted by clients in production as directed by the Client Operations Manager or Development Project Manager. Designs completed on schedule, within time budget and approved by the client/s * Provide on-site consultancy to production clients (such as supporting a client’s User Acceptance Test Phase) in accordance with resource request * Manage the critical incident process in accordance with the Critical Incident Management procedures ensuring that the correct resources are engaged, internal and external stakeholders are constantly informed and updated through to resolution of the incident * Grow knowledge of Wealth Management client base, their products, and the way they use Composer and other products’ functionality through assignments and/or interaction with the clients * Develop and extend Composer and its subsidiary products’ knowledge through personal development and involvement in various assignments * Deliver 24/7 support via on call rotation for after-hours issues Contributes to the success of a high performing team * Participate in team meetings to bring up issues, share knowledge, share achievements, and provide training and direction * Develop strong and effective working relationships across the group in different locations * Effectively communicate information and insights to the team. * Ensure successful communication/work with all areas of the business. * Contribute to continuous improvement in project methodologies, processes and supporting tools to identify and implement improvement opportunities Ensures compliance with GBST policies and standards, and with local statutory requirements * Adherence to GBST’s Quality Management System * Complete Timesheets in accordance with timesheet guidelines * Build sound working relationships with internal and external clients * Complies with all legislative requirements * Adheres to company policies and procedures of the Corporate Code of Conduct * Ensures personal adherence to workplace health and safety requirements and takes positive action to ensure a safe workplace * Acts in an ethical way when dealing with company assets and other people U Will Be Someone With * Tertiary qualifications and/or significant experience in the IT industry and/or as a client administration Business Analyst with a reputable Financial * Institution that operations in a similar industry as GBST clients * Detailed knowledge in Pension and Wrap systems in the UK market * Knowledge of current legislation in the areas of products in the UK market, including Pensions, ISAs etc * Experienced in the following areas: * Gathering business requirements and writing business specifications * Gap analysis process and deliverables * Business process re-engineering * Writing Detailed Requirements and Functional Designs and/or user stories * Superior listening, oral and written communication skills * Ability to communicate clearly and concisely ideas, solutions and problems * Logical and analytical problem investigation and resolution skills * Adapts to working in a team environment or can work independently (based on the needs of the assignment) * Ability to learn and understand new concepts * Attention to detail * Ability to prioritise work and meet deadlines * Awareness of risk management * Understand the important and balance of client service levels * Assertive, self-motivated and willingness to help others * Manage internal and external client expectations * Able to work in both Waterfall and Agile development environments Desirable Experience And Skills * Knowledge of SQL, XML * High level understanding of Composer data model * Workflow experience * Experience in compliance requirements of the relevant Industry * Participated in legislative work groups (eg HMRC, FCA) * Testing skills * Training skill GBST \& U Benefits * 2 days flexible/hybrid working arrangement * Instant savings and discounts on major retailers across the country * Private Health Insurance including Dental and Optical Cover * Non-contributory Pension Scheme * Salary Sacrifice Schemes – Car, Cycle to Work and Additional Pension Contributions * Additional GBST \& U day off every year * Employee Assistance Program (EAP) * LinkedIn Learning If you’re looking for a role where you can be a part of exciting innovation, we want to hear from you! Apply now or connect now if you would like to hear more about our career opportunities in the future

Business Analyst

From $66/yr

FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ Hybrid flexibility: 2 office days per week About The Role The Business Analyst will play a critical role in delivering successful change across FGH by working within the Value Delivery Office (VDO), who act as the champions for change and delivery across the business. As part of the VDO, the Business Analyst will serve as a primary conduit between business teams and IT, ensuring alignment, clarity and shared understanding throughout the change lifecycle. The role is responsible for translating business needs into clear, actionable technical requirements and supporting the design and delivery of solutions that are both commercially valuable and technically feasible. This includes working closely with architects, developers, subject matter experts and external partners to bring structure, insight and rigour to complex or ambiguous problem spaces. A positive, proactive and pragmatic approach is essential. The Business Analyst must balance business priorities with technical constraints, acting as an unbiased coordinator who facilitates decisionmaking and helps teams converge on practical, robust solutions. Using broad IT knowledge and retail understanding, the role will identify opportunities to improve processes, challenge constructively, and support the continuous uplift of delivery and analysis practices across the VDO and wider business. In addition, the Business Analyst contributes to the development of Business Architecture by bringing insights from projects into the broader enterprise context, ensuring alignment across processes, systems and customer journeys. Accountabilities * Act as a primary conduit between business teams and IT, ensuring clear, consistent and structured communication throughout the change lifecycle. * Translate business needs, pain points and opportunities into clear, actionable technical requirements, user stories, acceptance criteria and supporting documentation. * Work closely with architects, developers, testers, subject matter experts and external partners to ensure requirements are well understood and technically feasible. * Bring structure and clarity to complex or ambiguous problem spaces, helping teams navigate uncertainty and converge on pragmatic, balanced solutions. * Support or lead workshops, including requirements gathering, solution discussions, process mapping, technical scoping and design review sessions. * Capture highquality documentation in Word, PowerPoint and Excel, ensuring content is concise, wellstructured and clearly presented. * Facilitate decisionmaking by acting as an unbiased coordinator who balances business needs with technical realities, ensuring tradeoffs and impacts are well understood. * Support solution design activities by ensuring that proposed options align with business outcomes, architectural principles and delivery constraints. * Capture, document and maintain business and highlevel technical processes, data flows, integrations and system touchpoints using Visio or similar tools. * Work with the PM and wider project team to take ownership of specific deliverables or analysis streams, working to outcomes rather than tasklevel direction. * Identify opportunities to improve ways of working across analysis, documentation, delivery and stakeholder engagement, contributing to the uplift of VDO standards and practices. * Conduct Root Cause Analysis to help stakeholders understand underlying issues and shape effective business and technical change. * Support the Business Architect by bringing insights from project work into the development of Business Architecture artefacts, ensuring alignment across processes, systems and journeys. * Play an active role in UAT, helping ensure test plans align with technical and business requirements and supporting impact assessment of defects or changes. * Capture and manage Business Change assets including change impacts, training needs and process updates to support effective adoption of new solutions. * Contribute to formal document reviews, providing clear, structured feedback and coordinating input from multiple stakeholders to drive quality. * Maintain a strong customer and colleague focus, ensuring outcomes deliver value across the business and to endusers. * Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules. * Demonstrate behaviours consistent with Company values and the positive, pragmatic, delivery-focused ethos of the VDO. About You * Experience working on technical or technologyenabled change projects, ideally spanning multiple systems, integrations or platforms. * Strong ability to translate business problems into clear technical requirements, user stories, acceptance criteria and supporting documentation. * Comfortable working closely with architects, developers, testers and technical SMEs, with the ability to interpret and communicate technical concepts to nontechnical audiences. * Practical understanding of systems, data flows, integrations and process dependencies, with the ability to map highlevel technical and business processes. * Broad exposure to IT systems and technologies, such as ERP, CRM, digital/eCommerce platforms, data/BI, or integration layers. * Experience facilitating or supporting workshops including requirements gathering, solution design, process mapping and technical scoping. * Proficient user of Excel, Word and PowerPoint, capable of producing structured, highquality analysis, documentation, and presentation materials. * Ability to identify opportunities to improve ways of working, including documentation standards, stakeholder engagement, analysis methods and delivery practices. * Strong analytical skills with the ability to manage detail while keeping sight of biggerpicture enterprise impacts. * Confident, clear communicator with the ability to build trust across business and technical teams. * Demonstrates a positive, proactive, cando attitude, remaining pragmatic and solutionfocused when balancing business expectations with technical constraints. * Able to work independently to a brief, taking ownership of deliverables without requiring tasklevel direction. * Basic commercial understanding of business and retailing, with the ability to consider customer and operational impacts when designing solutions. * Demonstrated experience working in a group or team to deliver a project or shared outcome. * Crossfunctional project experience involving both business and technical stakeholders. * Positive, proactive and solutionsfocused mindset, consistently seeking constructive ways to move delivery forward even when facing ambiguity or challenges. * Creative problemsolver, able to explore options, think laterally and help teams converge on practical, balanced solutions. * Strong stakeholder management skills, able to build trust, manage expectations and navigate differing viewpoints across business and technical teams. * Team player with a collaborative approach, contributing actively to group discussions, workshops and crossfunctional delivery. * Calm, resilient and effective under pressure, able to manage competing priorities while maintaining accuracy and professionalism. * High attention to detail, ensuring documentation, analysis and solution proposals are thorough, consistent and of high quality. * Willingness to challenge and improve ways of working, offering suggestions that uplift delivery quality, analysis standards and team efficiency. * Objective and balanced in decisionmaking, able to consider technical constraints and business priorities without bias. * Able to commute to Bradford city centre 2+ days per week * Work additional hours to ensure projects completed on time. ABOUT US: FGH For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital-first retailer. With a rich heritage and an eye on the future, we are a forward-thinking, tech-driven online retail business, making fabulous fashion and stylish homewares accessible and affordable for everyone. Based in West Yorkshire and part of the OTTO group one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa. What We Offer You FLEXIBILITY We offer hybrid working to help you achieve a healthy work life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home. TRAINING \& DEVELOPMENT Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role. We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step. We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness. INCLUSIVITY As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance. Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit. Benefits We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re-energise, have fun, manage the day-to-day and plan for the future. Here are just some of our great benefits: * Competitive salaries and annual bonus scheme * 37 days holiday * Healthcare cash plan * Competitive pension scheme * Life assurance * Paid paternity and maternity leave * Incredible staff discounts * Subsidised Canteen Ready to apply? If you’re excited about this opportunity and want to join FGH, click apply now to send us your application.

Business Analyst - Digital Intelligence

We are looking for a driven and analytical Business Analyst to join our team. In this role, you will be the critical bridge between business stakeholders and the technical delivery team — translating complex operational needs into clear, actionable solutions. You will own the full BA lifecycle: from deep-dive stakeholder interviews through to solution design, development oversight, and successful go-live. Key Responsibilities Stakeholder Engagement \& Requirements * Conduct structured interviews and workshops with business users to elicit, challenge, and validate requirements * Build strong relationships across business units to become a trusted advisor and bridge to the technology team * Facilitate requirements sign-off and manage stakeholder expectations throughout delivery User Journey \& Solution Design * Map current-state (as-is) and future-state (to-be) user journeys, identifying pain points and opportunity areas * Apply design thinking principles — empathise, define, ideate, prototype, test — to arrive at user-centred solutions * Build and iterate low- and high-fidelity prototypes to validate concepts with business users before development begins * Design and document end-to-end processes with rigour, using standard notation (BPMN, swimlane diagrams, or equivalent) * Produce clear process flows, wireframes, and solution blueprints that translate business needs into design specifications * Collaborate with architects and developers to validate technical feasibility and challenge scope creep Delivery \& Development Oversight * Own the backlog: write well-structured epics, user stories, and acceptance criteria in Jira * Actively participate in sprint ceremonies — refinement, planning, review, and retrospectives * Manage the product lifecycle end-to-end: from ideation and requirements through build, testing, release, and post-go-live review * Conduct UAT coordination and sign-off, ensuring solutions meet agreed acceptance criteria before release * Track delivery progress, flag risks early, and drive resolution with the project team Requirements Essential * 3+ years of Business Analysis experience in a technology delivery environment * Proven ability to run stakeholder workshops, conduct user interviews, and translate findings into business requirements * Strong design thinking capability — able to frame problems, generate ideas, and validate solutions with users iteratively * Hands-on experience with process design and documentation, including current-state/future-state mapping and BPMN * Experience building prototypes (low- and high-fidelity) to validate solutions before development investment * Advanced Excel skills — data analysis, modelling, pivot tables, and structured reporting * Demonstrable product lifecycle management experience, from discovery through to post-release optimisation * Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) * Proficiency in Jira for backlog management, story writing, and sprint tracking * Excellent written and verbal communication — able to distil complexity into clarity for both technical and non-technical audiences Desirable * Experience with Confluence for documentation and knowledge management * Exposure to Agile / SAFe delivery frameworks * Familiarity with data analysis and business intelligence reporting * Sector experience in maritime, engineering, or large-scale infrastructure programmes Education A relevant degree is required. We value analytical rigour and structured thinking — the following backgrounds provide a strong foundation for this role: * Bachelor's degree in Economics, Engineering (any discipline), Software Engineering, or Computer Science / Programming * Postgraduate qualifications in Business Analysis, Project Management, or a related field are advantageous * Equivalent professional qualifications or a demonstrable self-taught track record combined with strong delivery history will be considered Industry Experience We are particularly interested in candidates who have operated in complex, operationally intensive environments. Experience in one or more of the following sectors is a strong advantage: * Maritime — shipping operations, port management, vessel tracking, fleet logistics, or maritime regulatory compliance * Engineering — civil, mechanical, electrical, or industrial engineering environments with exposure to technical stakeholders and asset-heavy operations * Big Infrastructure — large-scale programmes in energy, utilities, transport networks, or major construction and capital projects Experience in these sectors signals that you understand long asset lifecycles, safety-critical processes, regulatory constraints, and how to work effectively across multi-disciplinary teams — all directly relevant to how we deliver.

ERP Business Systems Analyst

From $191/yr

Job Description StandardAero specializes in engine maintenance, repair, and overhaul services for business and general aviation, air transport, military aircraft and industrial generation. We employ the highest quality professionals in locations worldwide and are dedicated to enhancing the ownership and operating experience for everyone. The Business Systems Analyst acts as a liaison between the IT ERP Products, IT DevOps team \& the users of technology within StandardAero. Key Responsibilities And Duties * Manage the Software Development Lifecycle (SDLC) for software bugs and enhancements, ensuring deliver of changes that meet the stakeholder requirements and timeline. * Lead the definition, development, and documentation of software’s business requirements and specifications in collaboration with internal users and departments. ERP Support \& Troubleshooting * Provide day-to-day functional support for StandardAero’s ERP systems, including issue triage, root-cause analysis, and coordinating fixes. * Monitor system performance and data integrity; escalate technical issues to developers or vendors as needed. * Assist users with inquiries, process questions, and system navigation. Business Process Analysis * Work with business stakeholders to understand operational needs and translate them into functional requirements. * Map current and future-state processes, identifying opportunities for improvement or automation. * Support change management activities, including documenting training materials and assisting with user adoption. Enhancement \& Project Support * Participate in ERP enhancement projects, upgrades, and integrations, ensuring requirements are clearly defined and validated. * Collaborate with IT, PMO, and business groups to design, test, and implement new features and modules. * Perform functional testing, regression testing, and support UAT with end users. * Assist in defining software development project plans, including scoping, scheduling, and implementation. Data \& Reporting * Assist in developing dashboards, queries, and reports to support business decision-making. * Ensure data quality and consistency across ERP modules and integrated systems. Cross-Functional Collaboration * Work closely with operations, supply chain, finance, engineering, and MRO business units to understand unique requirements. * Partner with vendor support teams to resolve issues and evaluate enhancement options. * Provide training and coaching to end users across the enterprise. Position Requirements * Recognised higher education certificate in computer related subject or relevant experience working in IT + Alternatively; Relevant industry domain experience \& transferable skills gained through career background * Recognized experience with ERP system technology, and deep business understanding of ERP domains (Accounting, Fixed Assets, Payroll, Human Resources, Inventory Management, Sale, Purchasing, etc) * Strong interpersonal, communication and problem-solving skills. * Experience in eliciting requirements end-users for insight on functionality, interface, problems, and/or usability issues. * Ability to translate business needs into clear requirements and documentation. * Strong written, oral, and interpersonal communication skills and to be able to communicate effectively with non-technical staff. * Keen attention to detail and proven analytical and problem-solving abilities. * Strong understanding of core business (manufacturing) processes: procurement, inventory, production, finance, or Maintenance, Repair and Overhaul (MRO). * Excellent problem-solving skills and attention to detail. * Strong communication and stakeholder-management skills. * Ability to work on own initiative and prioritise their time Preferred Characteristics * Knowledge of ITIL processes for incident/change management. * Recognised Business Analysis accreditation (IIBA / BCS) (or prepared to work towards) * Comprehensive knowledge and understanding of a broad range of Aerospace MRO processes and supporting Business Systems functionality is considered an asset. * Experience of BI Software and Tools (e.g. Power BI, Snowflake etc.) * Knowledge of LEAN principals and their application This role requires the individual to hold Security Clearance (SC) and be cleared for ITAR. Support will be given by the company to apply for SC if not currently held. About Us Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Technical Business Analyst (Banking)

From $202/yr

Our client is looking for a Technical BA to join them on-site at the London office, on an initial contract until the end of this year (2026). Work pattern: full time, onsite 5 days per week Location: London (City) Rate: £400-500 per day, inside IR35 The BA will provide subject matter expertise and knowledge on Operations processes and systems and work across complex projects for Operations stakeholders. Business analysts are typically involved in all phases of the project life cycle, working closely with both the business users and the technology staff facilitating a clear understanding of the solution being delivered. Responsibilities: Performing requirements gathering and compiling formal Business Requirements, Functional Specification and Technical Design overview documents. Seeking and gaining approvals for any such documentation * Covering all aspects of Business Analyst engagement throughout the Project Development Lifecycle including but not limited to: * Formulating and presenting proposed solutions to the business users * Formulating testing approaches and compiling test plans and test cases * Performing system integration testing and supporting business users with user acceptance testing * Compiling and presenting test results * Completing project/workstream status reports * Ensuring project documents are complete, current, and appropriately stored * Escalating issues/risks to project/line management * Providing subject matter expertise to support TEC initiatives, as required e.g. presenting solutions to other parts of the organisation * Promote a dynamic, delivery driven culture that works alongside business units to provide responsive resolutions and value driven solutions. * Comply with relevant security and operations procedures * Promote the MUFG values-led culture which is inclusive and diverse. * Build relationships across the bank, establishing a strong peer network and helping to strengthen collaboration Skills and Experience: * Business analysis experience working for a top tier bank or consultancy * An understanding of the project life cycle and experience of compiling proposal, scope, requirements, technical design and testing documents * Exposure to different project delivery lifecycles, Waterfall and Agile * Experience with the following applications preferable: Gloss, Swift Gateway, Murex, Bloomberg, Apex \& Middleware * Product knowledge incorporating some of the following: Bonds, Derivatives, Securities Financing, FX and Loans and Deposits * A good understanding of Corporate Actions * A good understanding of the scope and purpose of the core banking functions * Experience solving data modelling problems and performing data mapping * Comfortable with learning new system functions quickly to help with workflow designs * Knowledge of SQL (able to query and examine data, rather than build solutions) * Ability and experience of working under pressure * Ability to liaise with business and IT stakeholders at all levels of the organization * Excellent communication skills - both written and oral About Korn Ferry *Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com*

Commercial Analyst

$16 - $34/yr

We are looking for a Commercial Analyst to join E.ON UK Network Assets Limited on a 12 month Fixed-term contract This role is based at Derby with hybrid working. Here's what you'll be doing The Commercial Analyst will support commercial decision-making by delivering accurate financial modelling, insightful analysis, and high-quality reporting across key business areas. The role will also contribute to digitalisation and automation initiatives that enhance the efficiency, accuracy, and scalability of commercial processes. Key responsibilities * Support the delivery of the asset valuation process, ensuring accurate calculations in line with established commercial frameworks. * Assist in the ongoing review and enhancement of commercial frameworks to reflect market trends and internal policy updates * Produce clear, commercial data insights and analysis to support business decision-making * Collaborate with stakeholders across the business to develop accurate and timely reports for senior management * Build and run commercial models to evaluate project performance KPIs such as IRR and payback periods * Support the digitalisation of commercial modelling processes, including supporting the implementation of models into Digital Platforms * Support automation and digitalisation initiatives across reporting to improve efficiency and data integrity * Conduct detailed analysis of commercial and operational performance, identifying trends, risks, and opportunities for improvement What we need from you * Experience in a commercial analyst role, preferably within the regulated energy sector. * Strong analytical and numerical skills with experience in financial modelling, forecasting, ROI and problem solving. * Proficiency in data management and analysis tools. * Excellent communication and presentation skills. * Ability to work collaboratively with cross-functional teams. * Knowledge of regulatory requirements and industry standards related to asset management and billing. * Detail-oriented with a high level of accuracy. * Ability to manage multiple tasks simultaneously. It would be great if you had * Experience within an IDNO/DNO. Here’s what you need to know * Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds . * Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. * Flexible \& Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024 . We’re open to discussing how flexibility can work for you. * Inclusive \& Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers . We’re also proud winners of Best Employer for Women and Human Company of the Year —recognising our inclusive, people-first culture. * Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. * Accessible \& Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we ensure that disabled applicants who meet the minimum criteria move forward to the next stage of our recruitment process, and will make any adjustments needed during the process. * Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.

Business Analyst

From $75/yr

Business Analyst Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role As a Business Analyst, you will play a key role in delivering business and technology change by identifying, analysing, and translating business needs into clear, actionable requirements. Acting as the bridge between business stakeholders and delivery teams, you will ensure solutions are aligned to strategic objectives, customer needs, and regulatory requirements while delivering measurable value. You’ll work across a range of initiatives, supporting end-to-end delivery, improving business processes, and helping the organisation adapt to change in a fast-paced, regulated environment. Key Responsibilities • Elicit, analyse, and document business requirements using workshops, interviews, and process mapping techniques • Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria • Collaborate with stakeholders, IT teams, and third-party vendors to support end-to-end delivery • Challenge and refine requirements to ensure alignment with strategic objectives and value delivery • Support solution design, testing (including UAT), and defect resolution • Analyse and improve end-to-end business processes to enhance efficiency and effectiveness Skills \& Attributes • Proven experience as a Business Analyst within change, IT, or transformation environments • Strong requirements engineering skills (e.g. BRDs, FRDs, user stories) • Experience working in Agile, Waterfall, or hybrid delivery models • Excellent stakeholder management and communication skills • Strong analytical thinking with attention to detail • Ability to translate complex business processes into clear, actionable requirements What’s in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: • Competitive salary and comprehensive package, contributory pension, and health cash plan • Opportunity to buy/sell holiday giving you even more control over your work-life balance • Flexible benefits including private medical insurance and lifestyle discounts • A culture that values collaboration, development, and wellbeing Could this be you? Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you. Apply now to join a team that makes a real impact. Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers Your Application Journey • Call with our Talent Acquisition team • 1st stage Technical interview with the Hiring Manager • 2nd stage Competency-based interview (60 minutes) We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.