Jobs at Hackajob

5 open positions · From $20

Open roles

Operations Analyst - BA4

Northampton, England, UKonsite

*hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.* Join us as a Operations Analyst - BA4 at Barclays, To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. To be successful in this role, you should have sounded knowledge and skills in: * To meet the needs of stakeholders/ customers through specialist advice and support * Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. * Likely to have responsibility for specific processes within a team Some Other Highly Valued Skills May Include * Identification of areas for improvement and providing recommendations in operational processes. * Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. * Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Northampton. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities * Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. * Collaboration with teams across the bank to align and integrate operational processes. * Identification of areas for improvement and providing recommendations in operational processes. * Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. * Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. * Identification of industry trends and developments to implement best practice in banking operations. * Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations * To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. * Requires in-depth technical knowledge and experience in their assigned area of expertise * Thorough understanding of the underlying principles and concepts within the area of expertise * They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. * OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. * Will have an impact on the work of related teams within the area. * Partner with other functions and business areas. * Takes responsibility for end results of a team’s operational processing and activities. * Escalate breaches of policies / procedure appropriately. * Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. * Advise and influence decision making within own area of expertise. * Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. * Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. * Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. * Make evaluative judgements based on the analysis of factual information, paying attention to detail. * Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. * Guide and persuade team members and communicate complex / sensitive information. * Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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Senior Data Analyst

From $600/yr

*hackajob is collaborating with Admiral Group Plc to connect them with exceptional professionals for this role.* We are looking for experienced Senior Data Analysts to join Customer Operations Data and Analytics, specialising in analysis, insight and value realisation. Customer Operations is evolving quickly. We are building faster, more trusted and more connected customer journeys around the moments that matter most. With Genesys central to how we support customers, and AI copilot transforming the agent experience, data plays a key role in understanding what is working, where value is being created and where we need to improve. This is a hands-on senior role for analysts who go beyond reporting. You will shape analytical questions, challenge assumptions, lead workstreams and turn complex data into clear, actionable insight. You’ll work closely with stakeholders across Customer Operations to understand customer journeys, operational performance and outcomes. The focus is proactive analysis, identifying trends, risks and opportunities, and clearly explaining what they mean to drive action. What You’ll Do * Lead analysis across customer journeys, operational performance and value realisation * Identify opportunities, risks and areas of customer or colleague friction * Translate business problems into clear analytical approaches * Build insight that explains the “so what” and supports decisions * Work with stakeholders to shape requirements and influence outcomes * Create and improve dashboards, reporting and analytical products * Set standards for analysis, dashboard design and data quality * Review reporting and identify opportunities to automate, simplify or remove low-value work * Support self-serve analytics by making data easier to access and use * Coach other analysts and share best practice Essential Skills * Strong experience in data analysis, insight or business intelligence roles * Advanced SQL skills and experience working with large or complex datasets * Proven ability to turn data into clear, actionable insight * Strong stakeholder management and communication skills * Experience building dashboards or analytical products that support decision-making * Ability to challenge briefs and prioritise high-impact work * Strong attention to detail and commitment to data quality Desirable * Experience improving reporting, automation or self-serve analytics * Exposure to BigQuery, Looker, LookML or Google Cloud Platform * Experience working in customer operations or customer journey analytics * Experience coaching or supporting other analysts What You’ll Bring * Strong analytical judgement and curiosity * A proactive, outcomes-focused mindset * The ability to manage multiple priorities while maintaining quality * A genuine interest in customer journeys and operational improvement Our technology stack includes BigQuery, Looker, LookML and Google Cloud Platform. Experience with these tools is useful but not essential. We are more interested in strong analytical thinking, curiosity and the ability to learn quickly. This role is ideal for analysts who want to stay close to the data while having greater ownership, influence and impact. Applications will be reviewed as they come in and we may close the role early if we receive a strong response. Admiral: Where You Can We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service. Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave. We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics. Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here. Disability Confident Leader As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process. If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email here or contact us on 07425324587. This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.

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Lead UX Product Designer, Sales Technology

Malvern, PAonsiteFrom $227/yr

*hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role.* Please join us for an informational session on Thursday, May 7th at 3pm EST Link: http://teams.microsoft.com/meet/227402184786586?p\=YgiLFVQXsFr8cQubpe Meeting ID: 227 402 184 786 586 Passcode: oA69Vf3m Lead UX Product Designer, Sales Technology Lead the design of complex, mission critical platforms used daily by Vanguard sales professionals, translating deep customer insight into elegant, intuitive solutions. As a trusted design lead, you’ll influence product direction, elevate experience quality, and set a high bar for UX excellence across the FAS Sales ecosystem. A growing focus of this role is shaping AI forward experiences, including ecosystems of AI agents that assist, augment, and accelerate our users’ work. This role sits at the intersection of sales strategy, product innovation, and human centered design, owning the experiences that power our Financial Advisor Services sales teams and drive meaningful business outcomes. Core Responsibilities * Own the user experience for one or more sales technology product areas, from discovery through delivery, ensuring solutions meet both user and business goals. * Proactively lead UX strategy and design execution for complex sales workflows, including AI‑enabled and agent‑driven experiences, spanning research, conceptualization, interaction design, information architecture, visual design, and usability testing. * Partner closely with Product Managers, Engineers, and Sales leaders to shape product vision, roadmaps, and prioritization. * Translate sales needs, business objectives, and user insights into intuitive, elegant, and scalable design solutions, balancing human judgement with AI assistance. * Lead design thinking workshops, journey mapping, and ideation sessions with sales teams, clients, and cross‑functional partners. * Use qualitative and quantitative data to inform design decisions. Validate solutions through usability testing, pilots, and ongoing feedback loops. * Produce high‑quality design artifacts (flows, wireframes, prototypes, specs) that clearly communicate intent and are ready for development. * Serve as a design thought leader within the FAS user experience community, modeling best practices and contributing to design standards and patterns. * Mentor and provide informal guidance to UX Designers and Strategists, helping elevate craft, product thinking, and collaboration. What It Takes (Required Qualifications) * Deep expertise across core UX disciplines, including interaction design, information architecture, visual design, prototyping, content collaboration, and UX measurement. * Proven experience designing complex B2B or enterprise products, ideally supporting sales, advisory, or relationship‑management workflows. * Experience leveraging generative AI or emerging tools to drive innovation within the design process. * Excellent communication and storytelling skills, with the ability to influence decisions at multiple levels of the organization. * Strong product thinking skills. Able to connect user needs, business outcomes, and technical constraints. * Demonstrated ability to independently lead UX efforts for large, ambiguous problem spaces. * Experience partnering with product management and engineering teams in Agile or Lean environments. * Proven ability to incorporate qualitative and quantitative research into design decisions. * High level of craftsmanship and attention to detail in design execution. Ideal Qualifications * Experience designing tools used by sales professionals, advisors, or client‑facing teams (e.g., CRM platforms, planning tools, sales enablement applications). * Familiarity with financial services, investment products, or regulated environments. * Comfort operating in fast‑paced, evolving product environments with shifting priorities. * Exposure to design systems and contributing to shared patterns and components at scale. * Bachelor’s or Master’s degree in UX Design, HCI, Psychology, or a related field (or equivalent professional experience). Reporting Structure This role sits within the Financial Advisor Services (FAS) Digital \& Analytics UX organization and works closely with product, engineering, and sales partners across FAS. Work Arrangement Hybrid Schedule * Onsite: Tues, Wed, Thurs * WFH: Mon, Fri Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

3 months agovia universal intelligenceApply ›

Business Analyst

Cardiff, Wales, UKonsite

*hackajob is collaborating with Admiral Group Plc to connect them with exceptional professionals for this role.* As a Business Analyst, you'll collaborate with a diverse range of stakeholders across technical and business teams to drive the delivery of Admiral Group’s dynamic IT and business changes. Your main goal is to bridge business needs with technical solutions. By identifying, analysing, and translating business needs into functional specifications, you'll ensure our solutions align with strategic goals, boost efficiencies, and deliver maximum value to our users. The Business Analyst plays a crucial role in understanding the real problems to solve, identifying opportunities, and facilitating effective communication between business and technical teams to ensure solutions are both technically sound and meet business and customer expectations. You’ll gain hands-on experience through all stages of the change lifecycle, from early discovery to post-implementation. You'll thrive in both waterfall and agile environments and communicate effortlessly with stakeholders at all levels. This rewarding role requires a blend of strong communication skills, a passion for problem-solving, and the ability to translate complex business needs into actionable requirements. Main Duties * Collaborate and engage with stakeholders of all levels to gather, document and analyse business and technical needs * Translate business needs into clear, actionable requirements, user stories, use cases and functional specifications as appropriate * Document and evaluate current and target state processes and identify areas for improvement to drive efficiency, reduce risk and enhance customer experience * Analyse customer feedback, data and insights to support identification of requirements * Create and maintain detailed analysis documentation including Business Requirements Documents (BRDs), use cases, user stories, functional specifications and process diagrams as appropriate throughout the delivery lifecycle * Collaborate with Architecture and delivery teams to determine optimal solutions based on business needs * Support planning and prioritisation through data driven insights, customer feedback, business value and impact assessments * Validate solutions meet business needs and transition smoothly into the live environments * Assist in 3rd party vendor selection and delivery * Identify and support the managing of risks, issues and dependencies Essential The successful candidate must have: * Substantial experience leading business analysis activities across large scale IT and Business Changes * Solid understanding of the Software Development Lifecycle (SDLC) and change lifecycle * Demonstratable experience in agile, waterfall and hybrid environments * Excellent written and verbal communication skills * Ability to collaborate with stakeholders of all levels across business and technical roles * Strong problem-solving skills and ability to challenge constructively * Experience translating complex business needs into actionable business requirements * Confidence in facilitating workshops, interviews and presenting analysis with stakeholders of all levels * Proficient in creating and maintaining detailed analysis documentation, BPMN process diagrams, business requirements documents (BRD’s), EPICs, User Stories, Use Cases and Functional Specifications etc * Experience working with 3rd party vendors, writing RFI’s/RFP’s and supporting activities from vendor selection through to delivery * Experience supporting test activities to ensure solutions are smoothly transitioned into the live environments * Familiar with Microsoft products and other analysis tooling - Teams, SharePoint, Word, Excel, PowerPoint, Visio, Azure DevOps, MIRO, JIRA, Confluence as minimums Desirable * At least 3-4 years’ experience in a Business Analyst role within IT * Experience of leading analysis within a Regulated environment, Financial Services and specifically Insurance is desirable. * Proficient in business analysis tools and methodologies. * Formal business analysis and/or project management qualification (e.g. BCS, CBAP, IIBA, PMP or Prince2). * Experience working with internal and external stakeholders. * Experience of supporting less experienced or Junior Business Analysts. * Experience of developing Business Analysis templates and processes. * This is a hybrid role with expectations to travel to the Ty Admiral Cardiff office twice per month.

6 months agovia universal intelligenceApply ›

Senior Business Analyst

Pittsburgh, PAonsiteFrom $20/yr

*hackajob is collaborating with BNY to connect them with exceptional professionals for this role.* At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Business Analyst to join our Data and Quantitative Analysis team. This role is located in Lake Mary, FL (4 days in office per week). In this role, you’ll make an impact in the following ways: * Lead the development and implementation of data management strategies by leveraging expertise in data analysis and quantitative methodologies. * Ensure data integrity and accuracy across all platforms by establishing rigorous data governance frameworks and protocols. * Collaborate with cross-functional teams to translate complex data insights into actionable business strategies, enhancing decision-making processes. * Drive continuous improvement initiatives in data management practices by staying abreast of industry trends and emerging technologies. * Mentor and guide junior team members, fostering a culture of learning and development within the data management team. * Champion data-driven innovation by identifying opportunities for automation and efficiency enhancements in data processing and analysis. * Prior experience in risk and regulatory reporting, with a strong understanding of associated frameworks and compliance requirements, is highly desirable To be successful in this role, we’re seeking the following: * Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field. Advanced degree preferred. * Strong analytical and quantitative skills, with the ability to interpret complex datasets and deliver actionable insights. * Excellent communication skills, capable of conveying technical concepts to non-technical stakeholders. * Proficient in data management tools and platforms, with a continuous improvement mindset. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a Few Of Our Recent Awards * America’s Most Innovative Companies, Fortune, 2025 * World’s Most Admired Companies, Fortune 2025 * “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

5 months agovia universal intelligenceApply ›

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