Business Analyst - Digital Intelligence

We are looking for a driven and analytical Business Analyst to join our team. In this role, you will be the critical bridge between business stakeholders and the technical delivery team — translating complex operational needs into clear, actionable solutions. You will own the full BA lifecycle: from deep\-dive stakeholder interviews through to solution design, development oversight, and successful go\-live. **Key Responsibilities** **Stakeholder Engagement \& Requirements** * Conduct structured interviews and workshops with business users to elicit, challenge, and validate requirements * Build strong relationships across business units to become a trusted advisor and bridge to the technology team * Facilitate requirements sign\-off and manage stakeholder expectations throughout delivery **User Journey \& Solution Design** * Map current\-state (as\-is) and future\-state (to\-be) user journeys, identifying pain points and opportunity areas * Apply design thinking principles — empathise, define, ideate, prototype, test — to arrive at user\-centred solutions * Build and iterate low\- and high\-fidelity prototypes to validate concepts with business users before development begins * Design and document end\-to\-end processes with rigour, using standard notation (BPMN, swimlane diagrams, or equivalent) * Produce clear process flows, wireframes, and solution blueprints that translate business needs into design specifications * Collaborate with architects and developers to validate technical feasibility and challenge scope creep **Delivery \& Development Oversight** * Own the backlog: write well\-structured epics, user stories, and acceptance criteria in Jira * Actively participate in sprint ceremonies — refinement, planning, review, and retrospectives * Manage the product lifecycle end\-to\-end: from ideation and requirements through build, testing, release, and post\-go\-live review * Conduct UAT coordination and sign\-off, ensuring solutions meet agreed acceptance criteria before release * Track delivery progress, flag risks early, and drive resolution with the project team **Requirements** **Essential** * 3\+ years of Business Analysis experience in a technology delivery environment * Proven ability to run stakeholder workshops, conduct user interviews, and translate findings into business requirements * Strong design thinking capability — able to frame problems, generate ideas, and validate solutions with users iteratively * Hands\-on experience with process design and documentation, including current\-state/future\-state mapping and BPMN * Experience building prototypes (low\- and high\-fidelity) to validate solutions before development investment * Advanced Excel skills — data analysis, modelling, pivot tables, and structured reporting * Demonstrable product lifecycle management experience, from discovery through to post\-release optimisation * Hands\-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) * Proficiency in Jira for backlog management, story writing, and sprint tracking * Excellent written and verbal communication — able to distil complexity into clarity for both technical and non\-technical audiences **Desirable** * Experience with Confluence for documentation and knowledge management * Exposure to Agile / SAFe delivery frameworks * Familiarity with data analysis and business intelligence reporting * Sector experience in maritime, engineering, or large\-scale infrastructure programmes **Education** A relevant degree is required. We value analytical rigour and structured thinking — the following backgrounds provide a strong foundation for this role: * Bachelor's degree in Economics, Engineering (any discipline), Software Engineering, or Computer Science / Programming * Postgraduate qualifications in Business Analysis, Project Management, or a related field are advantageous * Equivalent professional qualifications or a demonstrable self\-taught track record combined with strong delivery history will be considered **Industry Experience** We are particularly interested in candidates who have operated in complex, operationally intensive environments. Experience in one or more of the following sectors is a strong advantage: * Maritime — shipping operations, port management, vessel tracking, fleet logistics, or maritime regulatory compliance * Engineering — civil, mechanical, electrical, or industrial engineering environments with exposure to technical stakeholders and asset\-heavy operations * Big Infrastructure — large\-scale programmes in energy, utilities, transport networks, or major construction and capital projects Experience in these sectors signals that you understand long asset lifecycles, safety\-critical processes, regulatory constraints, and how to work effectively across multi\-disciplinary teams — all directly relevant to how we deliver.