Jobs at Exp

Junior Onboarding & Implementation Specialist

Onboarding Specialist Are you someone who enjoys helping customers get off to a great start? Do you thrive on turning complex software into simple, practical solutions? If so, we'd love to hear from you. About Booking Experts At Booking Experts, we're transforming the way hospitality businesses operate. Our all-in-one software platform helps holiday parks, campsites and accommodation providers manage reservations, automate processes and deliver exceptional guest experiences. We work with hospitality businesses across Europe and continue to grow rapidly. Our mission is simple: to help hospitality entrepreneurs spend less time on administration and more time focusing on their guests. As part of our team, you'll join a fast-growing SaaS company where innovation, ownership and customer success are at the heart of everything we do. About The Role As an Onboarding Specialist, you'll be the trusted guide for new customers as they start their journey with Booking Experts. Once a contract is signed, you'll take ownership of the onboarding process, working closely with customers to ensure a smooth implementation and successful go-live. You'll help customers understand how to get the most from our platform, improve their processes and adopt new ways of working. From data migration and configuration to training and launch, you'll play a key role in setting customers up for long-term success. What You'll Be Doing * Setting up and configuring customer accounts within the Booking Experts platform. * Reviewing customer data and preparing onboarding and implementation plans. * Delivering engaging online training sessions and workshops for new users. * Advising customers on process improvements, automation opportunities and best practices. * Supporting data migrations, imports and platform configuration. * Helping customers structure pricing, availability and operational data accurately. * Working with developers and technical teams on integrations and API connections. * Managing onboarding timelines and ensuring successful go-live milestones. * Monitoring project progress and proactively addressing challenges. * Conducting smooth handovers to the Customer Success team once onboarding is complete. * Keeping project documentation and progress up to date in Asana. * Contributing ideas and feedback to continuously improve the onboarding experience. About You We're looking for someone who enjoys working with people just as much as they enjoy working with technology. You'll Likely Have * A higher education qualification or equivalent level of thinking and working. * Experience in onboarding, implementation, customer success or a similar customer-facing role (although attitude and potential are just as important). * A strong interest in software, technology and automation. * The ability to quickly understand new systems and explain them clearly to others. * Strong analytical and problem-solving skills. * Excellent communication skills and confidence working with different stakeholders. * A proactive mindset and the ability to manage multiple projects simultaneously. What You'll Bring You're customer-focused, curious and eager to learn. You enjoy helping people navigate change and remain calm when tackling complex challenges. You're comfortable taking ownership of your work and thrive in a collaborative environment where your efforts have a direct impact on customer satisfaction and success. What We Offer * A competitive salary based on your experience. * Annual salary reviews. * A 10% salary increase after your first year. * Hybrid working opportunities. * 25 days of annual leave. * A structured onboarding programme with a dedicated buddy. * Access to our Learning Management System (LMS) and ongoing development opportunities. * The opportunity to make a real impact in a growing international SaaS company. The Hiring Process Apply Submit your application and tell us a bit about yourself. Initial Review We'll review your application and get back to you within five working days. First Interview Meet the team and learn more about Booking Experts and the role. Second Interview A deeper conversation about your experience, skills and approach to customer onboarding. Offer If it's a great match on both sides, we'll be delighted to welcome you to Booking Experts. Our origins lie with Expert Webdesign, where we developed websites for all kinds of companies, including recreation entrepreneurs. We repeatedly encountered the same problem: the websites were far ahead of the market and competition, but lacked the ability to book a vacation directly through the website. Customers had to contact the reception desk by phone or switch to external booking platforms. We thought this could be done better and more easily. That's why we sat down with all kinds of parties, such as receptionists, park managers, technical services, cleaners, barrier operators, and management, to identify the bottlenecks from various perspectives. The result was the development of an innovative reservation system that integrates all the essentials for recreation companies. That's how Booking Experts came into being in 2011. Our booking platform has grown to become the go-to platform for holiday parks, campsites, and hotels in various countries. To meet growing demand, we established our marketing agency Booking Boosters in 2017. This enables us to help our customers increase their online sales and stimulate their growth. Through effective and performance-based marketing techniques, such as SEO, SEA, Affiliate Marketing, and Social Media, we help holiday parks grow and flourish!

Account Manager

NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' NVE's team of creatives, strategists, and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty. Summary of Position: We are seeking an ambitious Account Manager to support the Account Services division by serving as the day-to-day lead on assigned projects, and daily account activities. The Account Manager will be responsible for developing and managing relationships with assigned Clients and will work closely with cross-functional teams to ensure all campaign elements are delivered efficiently and seamlessly. Candidates should have exceptional interpersonal communication and project leadership skills with the aptitude to think strategically, problem solve, and facilitate multiple projects happening simultaneously. Role Priorities: * Client Services: Supports in the day-to-day of client management, helping with client communications as it relates to their assigned projects or workstreams * Administrative: Manage and oversee a variety of administrative tasks to ensure assigned projects run smoothly and efficiently * Process \& Project Management: Leads day-to-day project management on assigned Clients and projects, and consistently looks for opportunities to improve processes to be more efficient * Onboarding \& Training: Demonstrates understanding and expertise of agency and client functions by supporting new team member onboarding and training process * Finance \& Invoicing: Oversees completion of the master billing tracker and finance/invoicing tasks, ensures supervisor sign off on all client invoices and that all budget reconciles, and invoices are completed in a timely manner * Industry Landscape: Read relevant news and trade publications to identify market trends, competitive activity, and potential client opportunities and to deepen overall knowledge of the event and brand marketing landscape Job Responsibilities: Client Services * Develop and maintain relationships with key clients * Anticipate Client needs and proactively offer solutions and experiential opportunities for the brand * Manage Client expectations during the campaign production and campaign execution process * Provide Clients with regular, consistent updates on project development and project status * Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships * Gather and translate client feedback, ensuring information is disseminated to project teams in a collaborative and timely manner Leadership * Escalates roadblocks to supervisor in a timely fashion * Oversees the Account Coordinator or Senior Account Coordinator in the creation of agendas, recaps, or other assigned project materials, ensuring assignments are delivered on time and as requested Process \& Project Management * Liaison between Production, Creative Services, Strategy \& Communications departments, and the Client to ensure all contracted deliverables are executed and deadlines met, implementing, and managing all necessary internal and external processes to ensure proper communication flow and manage expectations * Lead and manage projects in the $150k-$350k budget range * Creation of materials for department operations such as SOWs * Responsible for creation and managing all client-facing project materials * Takes lead and ownership of internal project management and efficiency tasks, (such as the creation of client toolkits, master venue databases, master COI folders, etc.), proactively identifies new areas and ideas for efficiency * Clearly communicates internal and external project deadlines to the project team and manages Client expectations * Oversees completion of the master billing tracker and finance/invoicing tasks, ensures supervisor sign off on all client invoices and that all budget reconciles, and invoices are completed in a timely manner * Responsible for reminding project teams to track time and ensure timesheets are completed in a timely manner * Responsible for populating resource reports on assigned projects and reviewing with supervisor on a regular basis Business Development * Assist with the RFP process for all assigned projects * Assist in the creation of RFP planning and creative briefs for kick-off meetings and circulate to all attendees prior to meeting * Participate in RFP brainstorms, as assigned, offering creative ideas and approaches towards client requests and needs Administrative * Manage all internal and external communications and materials including call agendas, call notes, activation plans, and status updates * Proactively coordinate and lead regular internal and external meetings * Oversee document storage and pertinent data entry needs using NVE's shared storage system and centralized data systems Qualifications: * 2-4 years of experience in client services, integrated marketing campaign management, business development, advertising, strategy, or experiential * Familiarity with developing integrated campaigns that include paid, earned, social, and owned media for brands * Experience in an agency environment; must be process-oriented and highly organized * Experience with management and oversight of complex client budgets * Ability to write effectively, persuasively, and professionally * Exceptional interpersonal and relationship-building skills * Confidence in verbal and written communication with excellent presentation skills * Flexibility and adaptability to a fast-paced work environment and ability to work under tight deadlines * Willingness to work extended hours and on weekends when necessary * Previous experience working with brands on projects focused on pop culture Requirements: * Must be able to remain in a stationary position 50% or more of the time. Location:We are a hybrid company with hub locations in Los Angeles and New York. The ideal candidate is located in any of our hub locations. Diversity, Equity, Inclusion and Belonging: At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve. Perks \& Benefits: * Health \& Wellness Benefits * 401k Match * Communication Stipend * Paid Company holidays \& PTO Package * Company get togethers \& retreats * Paid Parental Leave * Flexible WFH policy Salary Estimation: [$85,000.00 - $100,000.00 per year] This is an exempt full-time position. NVE intends to provide a competitive total compensation package which includes a variety of incentives, benefits, growth and developmental opportunities. There are many factors to the presented salary range, including but not limited to - location, departmental budgets, certifications, and overall job-related qualifications. NVE reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. NVE may require an employee to perform duties outside his/her normal description. Employment eligibility verification is required for this role. In certain states, NVE participates in the E-Verify program in accordance with local regulations. Applicable states: Utah, Arizona, Louisiana, Mississippi, Tennessee, Alabama, Georgia, North Carolina, South Carolina, and Florida.

Account Manager

NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' NVE's team of creatives, strategists, and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty. Summary of Position: We are seeking an ambitious Account Manager to support the Account Services division by serving as the day-to-day lead on assigned projects, and daily account activities. The Account Manager will be responsible for developing and managing relationships with assigned Clients and will work closely with cross-functional teams to ensure all campaign elements are delivered efficiently and seamlessly. Candidates should have exceptional interpersonal communication and project leadership skills with the aptitude to think strategically, problem solve, and facilitate multiple projects happening simultaneously. Role Priorities: * Client Services: Supports in the day-to-day of client management, helping with client communications as it relates to their assigned projects or workstreams * Administrative: Manage and oversee a variety of administrative tasks to ensure assigned projects run smoothly and efficiently * Process \& Project Management: Leads day-to-day project management on assigned Clients and projects, and consistently looks for opportunities to improve processes to be more efficient * Onboarding \& Training: Demonstrates understanding and expertise of agency and client functions by supporting new team member onboarding and training process * Finance \& Invoicing: Oversees completion of the master billing tracker and finance/invoicing tasks, ensures supervisor sign off on all client invoices and that all budget reconciles, and invoices are completed in a timely manner * Industry Landscape: Read relevant news and trade publications to identify market trends, competitive activity, and potential client opportunities and to deepen overall knowledge of the event and brand marketing landscape Job Responsibilities: Client Services * Develop and maintain relationships with key clients * Anticipate Client needs and proactively offer solutions and experiential opportunities for the brand * Manage Client expectations during the campaign production and campaign execution process * Provide Clients with regular, consistent updates on project development and project status * Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships * Gather and translate client feedback, ensuring information is disseminated to project teams in a collaborative and timely manner Leadership * Escalates roadblocks to supervisor in a timely fashion * Oversees the Account Coordinator or Senior Account Coordinator in the creation of agendas, recaps, or other assigned project materials, ensuring assignments are delivered on time and as requested Process \& Project Management * Liaison between Production, Creative Services, Strategy \& Communications departments, and the Client to ensure all contracted deliverables are executed and deadlines met, implementing, and managing all necessary internal and external processes to ensure proper communication flow and manage expectations * Lead and manage projects in the $150k-$350k budget range * Creation of materials for department operations such as SOWs * Responsible for creation and managing all client-facing project materials * Takes lead and ownership of internal project management and efficiency tasks, (such as the creation of client toolkits, master venue databases, master COI folders, etc.), proactively identifies new areas and ideas for efficiency * Clearly communicates internal and external project deadlines to the project team and manages Client expectations * Oversees completion of the master billing tracker and finance/invoicing tasks, ensures supervisor sign off on all client invoices and that all budget reconciles, and invoices are completed in a timely manner * Responsible for reminding project teams to track time and ensure timesheets are completed in a timely manner * Responsible for populating resource reports on assigned projects and reviewing with supervisor on a regular basis Business Development * Assist with the RFP process for all assigned projects * Assist in the creation of RFP planning and creative briefs for kick-off meetings and circulate to all attendees prior to meeting * Participate in RFP brainstorms, as assigned, offering creative ideas and approaches towards client requests and needs Administrative * Manage all internal and external communications and materials including call agendas, call notes, activation plans, and status updates * Proactively coordinate and lead regular internal and external meetings * Oversee document storage and pertinent data entry needs using NVE's shared storage system and centralized data systems Qualifications: * 2-4 years of experience in client services, integrated marketing campaign management, business development, advertising, strategy, or experiential * Familiarity with developing integrated campaigns that include paid, earned, social, and owned media for brands * Experience in an agency environment; must be process-oriented and highly organized * Experience with management and oversight of complex client budgets * Ability to write effectively, persuasively, and professionally * Exceptional interpersonal and relationship-building skills * Confidence in verbal and written communication with excellent presentation skills * Flexibility and adaptability to a fast-paced work environment and ability to work under tight deadlines * Willingness to work extended hours and on weekends when necessary * Previous experience working with brands on projects focused on pop culture Requirements: * Must be able to remain in a stationary position 50% or more of the time. Location:We are a hybrid company with hub locations in Los Angeles and New York. The ideal candidate is located in any of our hub locations. Diversity, Equity, Inclusion and Belonging: At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve. Perks \& Benefits: * Health \& Wellness Benefits * 401k Match * Communication Stipend * Paid Company holidays \& PTO Package * Company get togethers \& retreats * Paid Parental Leave * Flexible WFH policy Salary Estimation: [$85,000.00 - $100,000.00 per year] This is an exempt full-time position. NVE intends to provide a competitive total compensation package which includes a variety of incentives, benefits, growth and developmental opportunities. There are many factors to the presented salary range, including but not limited to - location, departmental budgets, certifications, and overall job-related qualifications. NVE reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. NVE may require an employee to perform duties outside his/her normal description. Employment eligibility verification is required for this role. In certain states, NVE participates in the E-Verify program in accordance with local regulations. Applicable states: Utah, Arizona, Louisiana, Mississippi, Tennessee, Alabama, Georgia, North Carolina, South Carolina, and Florida.

Account Manager - San Diego

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Account Manager – San Diego Introduction to the team: The Account Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Account Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace. The Account Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand. In this role, you will:* Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace) * Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion * Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs * Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts * Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of: * Unique market insights (partner reports, competitive data, key performance drivers) * In-house revenue management tools (Rev+) * Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers) * Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities * Self-service tools (Expedia Partner Central) * Represent Expedia Group in assigned market(s) and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.) * Cross collaborate with internal stakeholders to execute business initiatives * Work closely with a variety of internal teams to drive market strategy * Provide coaching to colleagues (Associate Market Managers) and peers on best practices and workflow methodologies * Conduct regular self-learning to improve skills and influence * Direct internal projects, as/when required * Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) * Guide and support Hotel Partners to deliver the best traveler experience * Promote self-service Experience and qualifications: * 2+ years of experience in account management, partner/client success, consultative sales, or related field * Proficient in English language skills * Work autonomously and collaboratively with a diverse team * Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making * Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team * Continue to follow up when facing testing situations * Present ideas and directives clearly and persuasively * Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs * Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group * Possess a growth mindset, consistently using feedback to improve in role/company * Strong negotiation skills * Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style The total cash range (inclusive of base salary and variable incentive target) for this position in San Diego is $94,000.00 to $131,500.00. Employees in this role have the potential to increase their pay up to $150,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness \& travel reimbursement, travel discounts, and an International Airlines Travel Agent ( IATAN ) membership. View our full list of benefits . Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Senior Backend Engineer

Job Summary We are seeking a highly motivated and experienced Senior Backend Engineer to join our dynamic development team. In this role, you will lead the design, development, and maintenance of scalable backend systems that power innovative web applications. Your expertise will drive the creation of robust APIs, microservices, and database solutions, ensuring high performance, security, and reliability. You will collaborate closely with front-end developers, product managers, and stakeholders to deliver seamless user experiences and contribute to the continuous improvement of our software development lifecycle. Responsibilities * Design, develop, and optimize backend services using technologies such as C#, .NET, Java, Python, and Node.js. * Build and maintain RESTful APIs and web services to support front-end applications across multiple platforms. * Develop scalable microservices architectures leveraging AWS cloud services and containerization tools like Docker and Kubernetes. * Implement database solutions using SQL Server, MySQL, PostgreSQL, MongoDB, and PL/SQL for efficient data storage and retrieval. * Write clean, efficient code with a focus on unit testing, debugging, and code reviews to ensure high-quality deliverables. * Collaborate in Agile teams to plan sprints, define technical requirements using UML diagrams, and adhere to SDLC best practices. * Integrate third-party APIs and develop custom API endpoints for seamless system interoperability. Skills * Extensive experience with web development frameworks including ASP.NET \ , Angular, React, Vue.js, and React Express. * Strong proficiency in programming languages such as C#, JavaScript, TypeScript, Python, Java, Ruby on Rails, and Shell Scripting. * Deep understanding of software development principles including OOP (Object-Oriented Programming), MVC architecture, RESTful API design, SOAP web services, and XSLT transformations. * Familiarity with cloud platforms like AWS and Azure for deploying scalable applications; knowledge of CI/CD pipelines using tools like TFS, GitHub, GitLab or Jenkins. * Experience with database design and management using Microsoft SQL Server, MySQL, PostgreSQL; knowledge of T-SQL and PL/SQL scripting. * Knowledge of multithreading concepts for building high-performance applications; experience with debugging complex issues across distributed systems. * Proficiency in front-end technologies such as HTML5, CSS3, Bootstrap framework; understanding of UI/UX principles for creating engaging interfaces. * Familiarity with application security best practices including authentication protocols (OAuth2), encryption techniques and secure API development. * Experience working within Agile methodologies; comfortable using tools like SVN or Git for version control; strong understanding of SDLC processes. Join us to be part of an innovative team dedicated to building cutting-edge backend solutions that empower users worldwide! Pay: $90,000.00 - $130,000.00 per year Work Location: In person

Business Analyst I

Summary of This Role Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. What Part Will You Play? Begins to develop working relationships with client end-users, programmers and test analysts while assisting with the analysis, design, configuration, testing and maintenance of systems. Assists with the identification, definition and documentation of business specifications. Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations. Analyzes basic problems and issues (complexity varies based on data requirements and business specifications) and offers standard business solutions. Coordinates and facilitates client meetings. Develops simple business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications. Demonstrates a basic knowledge of systems/modules to design system screens and database structures. Works with programmers to design and develop requirements and learns to analyze the feasibility of new systems and enhancements to existing systems. Prepares input for system design, including final report and screen definition, logical system flow and implementation plans. Provides support with the resolution of issues that may cross multiple systems and affect the business process and tracking of application incidents/issues; becomes familiar with how to identify system impact of changes in the business, user needs, external business environment and operating systems. Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes. Assists with the preparation and coordination of client training and documentation for installation of systems and upgrades. Tracks and learns to document changes for functional and business specifications; writes detailed, universally understood procedures for permanent records and for use in training. Assists with coordinating documentation and client follow-up evaluation monitoring; post-implementation problems and revision requests. Maintains and administers procedures, methodology and/or application standards to include payment card industry and security related compliance. Demonstrates a working knowledge to conduct and support testing/planning/validation by clarifying the intended functionality. Participates in the resolution of issues to ensure a successful implementation. Tests and learns to analyze possible courses of action and solutions. Assists with coordinating implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation. Assists with the project planning efforts on small development efforts. Tracks project progress, collects and analyzes information and trends, and communicates to the user community any anticipated schedule deviations. Maintains software deployment plans as directed. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; or equivalent training or experience in lieu of degree Typically Minimum 2 Years Relevant Exp Professional experience working with end-users to meet business needs Preferred Qualifications Typically Minimum 2 Years Relevant Exp Scripting knowledge, bankcard industry knowledge, understanding data structures, professional experience working with end-users to meet business needs Working towards a Certified Business Analysis Professional (CBAP) What Are Our Desired Skills and Capabilities? Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution based on a broad base of business knowledge MS Office \& Flowcharting - Word, Excel, PowerPoint, Visio. Familiar with several common drawing techniques using Visio or UML

Business Analyst - AI and Data Analytics

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… We have an immediate career opportunity for a Business Analyst - AI and Data Analytics with a strong foundation in data analytics, AI-enabled insights, and process automation. This role will serve as a critical link between operations, trade compliance, customs brokerage, finance, and IT teams, driving the evolution of clearance processes through data-driven and AI-powered solutions. The position is responsible for analyzing, designing, and optimizing end-to-end clearance processes to ensure compliant, efficient, cost-effective, and timely import/export operations. The ideal candidate will leverage advanced analytics, machine learning models, and automation tools to identify opportunities, improve decision-making, and deliver strategic insights that support DHL’s global logistics network and regulatory compliance objectives. Key Responsibilities: Data Analysis, Reporting \& Insights * Analyze operational and financial data to support daily business decisions across DHL teams. * Track, enhance, and automate key performance indicators (KPIs) for clearance functions (e.g., clearance cycle times, delays, duty/tax forecasting, exception rates, non-compliance risks). * Develop and maintain interactive dashboards and self-service analytics using tools like Power BI. * Translate complex datasets into actionable insights for internal stakeholders including Operations, Compliance, and Gateway leadership. AI, Predictive Analytics \& Automation * Apply AI/ML techniques (e.g., classification, anomaly detection, time-series forecasting) to optimize clearance workflows and identify patterns not visible through traditional analytics. * Assist in building intelligent automation solutions (e.g., RPA, workflow automation) to streamline repetitive clearance and reporting processes. * Integrate predictive outputs into operational dashboards and business processes to enable real-time, data-driven decision-making. * Explore and support implementation of Generative AI use cases (e.g., automated report generation, document summarization, tariff classification assistance). Data Engineering \& Model Operations * Create and maintain data pipelines utilizing Python, SQL, and Snowflake to support analytics and AI use cases. * Ensure data quality, governance, reproducibility, and version control across all analytics and modeling workflows. * Monitor model performance (accuracy, drift, data quality) and assist in model retraining and tuning * Collaborate with IT and data engineering teams to scale and produce analytics solutions. Process Improvement \& Business Collaboration * Identify opportunities for process optimization, cost reduction, and service improvements within clearance operations. * Analyze service incidents and apply root cause analysis and AI-driven pattern detection to reduce recurring issues. * Support cross-functional projects aimed at enhancing compliance, efficiency, and customer experience. Governance, Compliance \& AI Ethics * Ensure adherence to DHL’s data governance, privacy, and Responsible AI standards. * Maintain thorough documentation, model cards, and audit trails for all analytics and AI solutions. * Support compliance with global trade regulations by leveraging data insights and automated validation checks. Skills \& Qualifications: * 2–4 years of experience in data analytics, business analytics, or a related field. * Bachelor’s degree in Business, Supply Chain, Logistics, Data Analytics, Finance, Computer Science, or equivalent experience. * Strong proficiency in Excel and data analysis concepts. * Working knowledge of Python, SQL, Snowflake for data manipulation and analysis. * Experience with data visualization tools (e.g., Power BI). * Ability to analyze data, identify trends, and communicate insights clearly to business stakeholders. * Knowledge of Generative AI tools and applications within business workflows. * Attention to detail and ability to manage multiple tasks with guidance. * Interest in learning customs, trade, and logistics processes. * This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process. Employee Benefits \& Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include: * Competitive Pay * Retirement Savings – 401K with company match * Medical, Dental, Vision, well-being programs * Tuition Reimbursement * Generous Paid Time Off * Paid Leave * Employee Discount Program * Employee Assistance \& Work Life Program * Outstanding training opportunities DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

IT Product Manager (m/f/d) Mandarin Speaker

About J\&T Express At J\&T Express, we are building a fast-growing international logistics network with a strong focus on e-commerce, technology, and operational excellence. To support our expansion across Europe, we are looking for an IT Product Manager to support product delivery, system optimization, and operational excellence across our logistics and business operations. Your Responsibilities * Support requirement analysis, product planning, and system implementation * Collect and analyze user feedback and operational data to improve user experience and product performance * Coordinate project execution from planning to go-live * Support User Acceptance Testing (UAT), user training, and product documentation * Monitor system usage and operational KPIs and prepare reports * Collaborate closely with business users, operations, IT, and support teams * Support continuous improvement and optimization initiatives after product launch Your Profile * Bachelor’s degree or above * 3+ years of experience in IT Product Management, Product Operations, or related areas * Experience within logistics, express, e-commerce, or related industries is preferred * Experience in requirement analysis, product operations, or system implementation * Strong communication and cross-functional collaboration skills * Basic data analysis and reporting capabilities * Experience with tools such as: * Jira * Confluence * Axure * XMind * Strong English communication skills * German or Chinese is a plus * Experience in quality control, data products, or OA process management is an advantage Why Join Us? * Fast-growing international logistics company * Dynamic and international working environment * High-impact role with strong ownership * Opportunity to support scalable operational and product processes across Europe

Principal Solution Architect (m/f/d)

DHL Express - a company that connects people! What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today… Express Global Head Office is looking for a dynamic individual to join the Business IT team as a Principal Solution Architect. Role Purpose The Principal Solution Architect is responsible for defining and implementing Solution Architectures for systems within one or more sub-domains at DHL Express. This role ensures that architectures align with business requirements and the Express IT Target Architecture while minimizing complexity and costs. The architect will collaborate with IT teams throughout the project lifecycle, manage vendor architects, and communicate architectural solutions to stakeholders. Additionally, the role includes ensuring adherence to governance processes and providing feedback to Enterprise Architecture on best practices. How will you contribute to the success of DHL? * Responsible for the Solution Architectures for systems in one or more sub-domains. * Responsible for defining Solution Architectures that satisfy the business requirements of projects/programs aligned with the Express IT Target Architecture and the IT and Security Standards. * Responsible for defining Solution Architectures that reduce IT complexity through cost-efficient solutions. * Responsible for the architecture implementation working closely with project IT teams through the complete project lifecycle: from inception to design, testing, technology selection, and deployment. * Responsible for managing vendors’ architects. * Ensure that all project deliverables align with the specified Architecture, author the Solution Architecture Statement and System Requirement Statement. * Responsible for the review and approval of the Detailed Design, Testing, and Deployment Architecture documentation. * Ensure the project benefits from reusing existing assets. * Responsible for communicating the Solution Architecture to the project/ program stakeholders and guiding the IT project teams during architecture implementation. * Ensure that governance processes, including Architecture and Security touchpoints, are followed. * Responsible to the relevant Domain Architect for the alignment of the Solution Architecture with the Domain Architecture. * Responsible to the Head of Enterprise Architecture for cross-domain solution architectures and alignment to the Express IT Target Architecture. * Provide feedback to Enterprise Architecture with best practices and implementation constraints of the IT standards or proposed Solution Architecture. Do you have what it takes? * At least 10 years of multi-disciplined IT experience including at least 5 years of Architecture responsibilities in a large, sophisticated organization with a high volume/high transaction environment. * Development experience in a team that has provided world-class results, specification, and configuration of systems, and interfaces, including data and performance analysis. * Experience in Integration Architecture, B2C and B2B architectures. * Service Oriented Architecture (SOA), including Event Management, Business Process Management, Business Rules Engine and Complex Event Processing, Mobile Technologies. * Working knowledge of the Logistics/Transportation industry. * Excellent communication and presentation skills. * Project Management Experience in large complex projects. * Knowledge of Advanced technologies such as Machine learning, Data mining, Text mining, Deep learning, and Natural language processing is a plus. * Advanced University Degree in Computer Science or Information Systems or equivalent experience. * Architecture certifications from the information systems professional body are preferred. * Strong English written and spoken language skills. * Demonstrate professional presentation skills. Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor’s, Master’s, or MBA certificate). DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Recruitment Team

Payments Specialist

The Company Founded in 2015, ExpenseIn set out to make expense management easier and less frustrating, replacing time-consuming, paper-based processes with a smarter, faster solution. As we grew, we introduced new modules like invoice management, carbon reporting, and volunteer expense claims - all designed to save businesses time and hassle. Today, we help companies in over 50 countries process more than a million expenses every month. In January 2025, we were acquired by AccountsIQ and are now part of the AIQ Group. Alongside AccountsIQ, a cloud-based financial management platform, we continue to innovate and scale, helping businesses take control of their finances with smarter, more connected solutions. The Role In this wide-ranging role, you will be responsible for monitoring and analysing the payments ecosystem within ExpenseIn, ensuring compliance with regulations and security standards, and supporting customer satisfaction. Your detailed knowledge of the end-to-end process of payments, from customer applications to card issuing and payments, will ensure that you provide a tailored and excellent service. The Payments Specialist will collaborate with internal teams, customers, and third-party partners to ensure efficient and accurate services. What you'll be doing: * Working as part of a busy operational team to deliver first-class support to customers and internal stakeholders * Acting as an escalation point for payment-related queries, including troubleshooting, fraud reporting, failed transactions, refunds, and settlement queries * Supporting day-to-day payment operations, including daily reconciliations, transaction monitoring, and resolving payment exceptions * Ensuring card issuing and payment processes remain compliant with financial regulations, industry standards such as PCI DSS, and internal security protocols * Liaising with internal teams, banking partners, and payment providers to investigate and resolve payment-related issues * Preparing reports on payment trends, service levels, and operational issues for management review * Identifying opportunities to improve payment processes, customer experience, and operational best practice * Maintaining strong product knowledge and creating clear operational documentation and external help materials * Working with the Product Team to share customer feedback, identify opportunities for improvement, and support user acceptance testing across the ExpenseIn mobile app and web portal. What you'll need: * At least 2 years' experience in payments, fintech, financial services, or a similar operational environment * Strong understanding of payment systems, financial products, card networks such as Visa or Mastercard, and relevant compliance requirements * Good technical knowledge, with the confidence to use data, reporting, or data mining tools to investigate issues and identify trends * Strong analytical and problem-solving skills, particularly when investigating payment exceptions, reconciliation issues, or unusual transaction activity * Excellent communication and stakeholder management skills, with the ability to work closely with customers, internal teams, banking partners, and payment providers * Comfortable working in a busy operational environment where priorities can change and issues need to be resolved accurately and efficiently * Good working knowledge of Microsoft Office applications * An interest in improving systems, processes, and customer experience, including how business systems can be better connected to improve ways of working * Awareness of fraud detection or prevention within card issuing or payment operations would be beneficial * Knowledge of emerging payment technologies, digital banking, or regulatory bodies such as the Financial Conduct Authority, or equivalent, would also be useful. What's the hiring process? * An initial video call with our People team to discuss your application * An online competency-based interview with the hiring manager and the Head of Service Delivery * A final online interview with the hiring manager and the Head of Service delivery. Why work with us? AIQ Group is a multi-product SaaS business, bringing together ExpenseIn and AccountsIQ, and recently ranked #477 in the Financial Times FT1000 list of Europe's fastest-growing companies in 2026. As a forward-thinking and collaborative organisation, we combine drive, energy and ambition with a supportive, down-to-earth culture that enables people to do their best work. Our TEAM values (Together, Energy, Action, and Mindset) sit at the core of how we work and grow as a business. Following a €60M investment in 2024, it's an exciting time to join the group as we continue to scale, enhance our products, and elevate the service we provide to our customers. Some of our perks * 28 days annual leave + bank holidays + your birthday off * Hybrid working from London or Dublin offices * Working from abroad - up to 6 weeks per calendar year * Private Health Insurance * 5% Pension contribution * Life Assurance - 4 x Salary * Income Benefit * Wellbeing initiatives By submitting your application, you agree that AccountsIQ Group may collect your personal data for recruiting, global organisation planning, and related purposes. AccountsIQ Group's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over AccountsIQ Group's use of your personal information.

Business Analyst

Join Our Spiro·Verse THIS IS A REMOTE OPPORTUNITY IN THE US. Company Overview This is Spiro. A strategically-led, creatively-driven, leading global experiential agency. We exist to cultivate powerful brand connections through the channel of experiential. We believe strong global communities are empowered by diversity, inclusion \& belonging. Where data-informed creative meets advanced digital solutions, we boldly go where no experience has gone before. As Spiro * nauts, we are born storytellers \& story makers; fearless dreamers of the “what if;" and pioneers of innovation in our craft. Together, we launch brands into their experiential orbit through the power of Brand Gravity. Learn more about who we are here! Position Overview Spiro is hiring a Business Analyst to join our IT team. The Business Analyst works in partnership with the IT team and various other departments, delivering best-in-class service. The Business Analyst (BA) will provide fundamental task and action management and coordination across a wide variety of application projects and initiatives. The role is required to work with all disciplines within the global technology development and business teams to provide support, resource identification, documentation of tasks and actions, keep records and reports relative to ongoing projects, organize meetings, and other support, as needed. The role also coordinates project activities and ensures all project phases are documented appropriately. Responsibilities * Work with global business, IT, and leaders to gather requirements and translate them into technical requirements. * Coordinates with project teams to understand business needs and work with technical teams to coordinate project deliverables. * Coordinates and works on multiple cross-functional base work initiatives and projects. * Create, maintain, and manage detailed project plans to ensure project deliverables meet or exceed expectations. * Coordinates in short- and long-term project efforts with stakeholders and IT groups. * Partner with peers, internal customers, and other stakeholders to understand business needs and constraints. * Create training material as needed. * Function as a focal point for Business Analysis and project communication and status throughout weekly and monthly reports to the IT director and other department members as needed. * Prepare status reporting on a periodic basis for review by others within the company. * Writes and/or maintains certain technical documentation for project-related requirements. * Manage application service and enhancement requests from users. * Occasional travel to remote sites for technology projects or support responsibilities. * Implementation support of all critical applications Requirements We understand the importance of transferrable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply! * Odoo.com experience required with a focus on inventory and sales modules. * Bachelor’s degree in a relevant field of study or equivalent work experience required. * Understanding of agile and waterfall methodologies * Data analysis skills preferred. * Strong knowledge and experience with multiple application solutions and products utilizing web/mobile, including operational or analytics dashboards. * Understanding of workflow, collaboration tools, integration with systems preferred. * Occasional travel to meet with stakeholders and production site. Attributes * Communication skills * Collaborative * Skilled multi-tasker * Organized How To Measure Success * By 30 days understand key systems and team members. * By 60 days understand Jira and RFC process and be able to enter in an RFC and Submit to Review Board. * By 90 days understand our methodology and apply it to a new project and attend a Spiro event. Benefits * Remote Environment * Full Benefits Package * 401K Vesting Immediately * Psychological Safety * Diversity, Inclusivity and Belonging Culture * Employee Led Resource Groups * Spiro * YOU Professional Development \& Learning Programs * Employee Events Our Process Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.

Senior Accounting Analyst

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Senior Manager, Health, Safety & Environmental (HS&E) – Omni Facilities

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Business Operations Manager

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Senior Accounting Analyst

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Product Data Analyst

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Business Operations Manager

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Operations Administrator

About Us Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role Express Solicitors is currently looking to appoint an Operations Administrator to assist the Operations Team and offer general support to the organisation. The main elements of the role will be to complete routine centralised processes including mailshots, administration of insurance policies related to personal injury claims, document template maintenance and assistance with reporting and management information requirements of the firm. Additionally, the role will encompass aiding the Operations Team in respect of contracts, subscriptions, and periodic compliance processes. Support may also occasionally be required by the other members of the senior management team. An opportunity for a rewarding career exists for the right candidate and training and guidance will be given. Responsibilities Administration of the various insurance schemes operated by the firm. Creation and maintenance of user profiles within the Proclaim case management system and maintenance of associated records. Creation and maintenance of legal template documents used on the Proclaim case management system. Management of routine, periodic and ad hoc mailshots and e-shots. Administration of company documentation including version control and compliance. Providing administrative assistance with the maintenance of contracts etc in the correct filing systems and ensuring diaries for renewal and termination dates are maintained. Assistance with regulatory processes e.g. annual renewal of Solicitors Regulation Authority authorisation. Assistance with the correct implementation of regulatory requirements. Various ad hoc duties commensurate with the role. Person Specification Essential Experience of working in an administrative/clerical role. Good knowledge of Microsoft Office software including a good working knowledge of Microsoft Excel. Excellent literacy and numeracy skills. Excellent attention to detail. Strong communication skills. Excellent organisation and time management skills. A positive attitude and ambition to succeed. Preferred An understanding of the legal industry and personal injury claims Experience of producing reporting data. Experience of working in a professional or service industry. Experience of working within a regulated environment. Salary \& Hours Salary up to £27,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. BenefitsHybrid Working 3/2 hybrid working pattern after probation.23 Days Holiday Rising to 26 days, plus bank/public holidays.Extra Holidays 3 holiday buy backs and an extra day for your birthday after service length requirement.Looking After Your Health Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.Looking After Your Well-being 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.Work Life / Balance Active social committee with generous departmental and firm-wide social budget.

Manager - Business Development-Sales (N. Salt Lake City, UT. Idaho)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Field Sales Manager of Business Development – Middle Market Field Inspire Growth. Drive Impact. Lead the Future of Middle Market Sales. At American Express, we do not just sell — we shape how companies do business. Our Middle Market Field Sales organization is leading the charge in one of the fastest-growing commercial segments in the U.S. As a Field Sales Manager of Business Development, you will play a pivotal role in expanding our reach among companies with annual revenues between $10M–$300M, driving relationships that fuel innovation, efficiency, and growth. This is not a role for order-takers — it is a role for elite sales professionals who thrive on challenges, influence, and strategic execution. You will operate as a trusted business advisor, partnering directly with C-suite leaders to design tailored financial solutions that empower businesses to reach their potential. If you are driven by winning, inspired by partnership, and motivated by the opportunity to shape the future of our Middle Market success, this is where you belong. What You will Do: Own the Market Lead the full acquisition process within your territory, targeting high-value Middle Market clients through strategic, consultative selling. Build and sustain executive-level relationships with CEOs, CFOs, and financial leaders — positioning American Express as their partner of choice for growth and efficiency. Leverage your market intelligence, network, and industry insight to identify, develop, and convert new business opportunities. Maintain a strong in-market presence with 25–50% travel, ensuring personal engagement with the clients who matter most. Lead with Strategy Manage a high-value pipeline with discipline and foresight, accurate forecasting, strong conversion, and consistent quota achievement. Use data, analytics, and financial insight to prioritize opportunities, optimize resource allocation, and strengthen long-term growth potential. Collaborate with Risk, Underwriting, Pricing, and Product to deliver tailored, profitable solutions that create client and shareholder value. Advise and Solve Conduct deep discovery conversations that uncover client pain points and opportunities. Architect solutions across the American Express suite — from working capital optimization to expense management — that drive measurable business results. Function as a thought leader, bringing forward insights into market shifts, payment innovation, and financial transformation. Negotiate and Win Lead complex deal negotiations with precision and confidence, guiding executive stakeholders through strategic and financial considerations. Close deals with excellence and transition accounts to the Field Account Development team to nurture and grow long-term partnerships. Champion AMEX’s brand of professionalism, integrity, and trusted expertise in every client engagement. Operate with Integrity (100% of Time) Uphold the American Express Code of Conduct and all Sales Practice standards. Model ethical decision-making and champion compliance in every phase of the sales process. What You Bring - Experience \& Achievements: 5+ years of proven success in complex B2B, commercial, or financial sales environments. Consistent record of top-quartile performance and exceeding ambitious sales targets. Expertise in consultative, multi-stakeholder selling — with a history of influencing C-suite decision-makers and closing large, high-impact deals. Demonstrated success in solution-oriented sales across payments, financial services, SaaS, or related industries. Strong financial acumen with the ability to articulate ROI, profitability, and business impact. Skills \& Mindset: Exceptional communicator— able to translate complex solutions into compelling, actionable value for clients. Analytical thinker with a bias for execution and results. Confidence maintaining success and high standards in a regulated environment. Competitive, confident, and composed under pressure — yet collaborative and growth-oriented. Strong financial acumen with the capability to interpret client financial statements, analyze balance sheets, and identify working capital needs to inform strategic solutions and relationship discussions. Ambitious spirit with the ability to work independently, think creatively, and drive measurable business outcomes while doing so operating within large institutional culture and workflows. Adaptability in fast-changing environments Expert in CRM management, pipeline forecasting, and disciplined sales execution. Education: Bachelor’s degree required; advanced degree or equivalent professional experience preferred. Why Join American Express When you join American Express, you join a company that believes relationships are built on trust and success is built on people. We invest deeply in our sales colleagues — through world-class training, leadership development, and autonomy to make real impact. As part of the Middle Market Field team, you will represent one of the most trusted brands in the world, helping dynamic, growing companies reach new levels of success. You will be surrounded by high achievers who share your drive for excellence, in a culture that rewards ambition, integrity, and results. If you are ready to own your market, elevate your craft, this may be your opportunity, Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Business Development-Sales (Seattle, WA)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Field Sales Manager of Business Development – Middle Market Field Inspire Growth. Drive Impact. Lead the Future of Middle Market Sales. At American Express, we do not just sell — we shape how companies do business. Our Middle Market Field Sales organization is leading the charge in one of the fastest-growing commercial segments in the U.S. As a Field Sales Manager of Business Development you will play a pivotal role in expanding our reach among companies with annual revenues between $10M–$300M, driving relationships that fuel innovation, efficiency, and growth. This is not a role for order-takers — it is a role for elite sales professionals who thrive on challenges, influence, and strategic execution. You will operate as a trusted business advisor, partnering directly with C-suite leaders to design tailored financial solutions that empower businesses to reach their potential. If you are driven by winning, inspired by partnership, and motivated by the opportunity to shape the future of our Middle Market success, this is where you belong. What You will Do Own the Market Lead the full acquisition process within your territory, targeting high-value Middle Market clients through strategic, consultative selling. Build and sustain executive-level relationships with CEOs, CFOs, and financial leaders — positioning American Express as their partner of choice for growth and efficiency. Leverage your market intelligence, network, and industry insight to identify, develop, and convert new business opportunities. Maintain a strong in-market presence with 25–50% travel, ensuring personal engagement with the clients who matter most. Lead with Strategy Manage a high-value pipeline with discipline and foresight, accurate forecasting, strong conversion, and consistent quota achievement. Use data, analytics, and financial insight to prioritize opportunities, optimize resource allocation, and strengthen long-term growth potential. Collaborate with Risk, Underwriting, Pricing, and Product to deliver tailored, profitable solutions that create client and shareholder value. Advise and Solve Conduct deep discovery conversations that uncover client pain points and opportunities. Architect solutions across the American Express suite — from working capital optimization to expense management — that drive measurable business results. Function as a thought leader, bringing forward insights into market shifts, payment innovation, and financial transformation. Negotiate and Win Lead complex deal negotiations with precision and confidence, guiding executive stakeholders through strategic and financial considerations. Close deals with excellence and transition accounts to the Field Account Development team to nurture and grow long-term partnerships. Champion AMEX’s brand of professionalism, integrity, and trusted expertise in every client engagement. Operate with Integrity (100% of Time) Uphold the American Express Code of Conduct and all Sales Practice standards. Model ethical decision-making and champion compliance in every phase of the sales process. What You Bring Experience \& Achievements 5+ years of proven success in complex B2B, commercial, or financial sales environments. Consistent record of top-quartile performance and exceeding ambitious sales targets. Expertise in consultative, multi-stakeholder selling — with a history of influencing C-suite decision-makers and closing large, high-impact deals. Demonstrated success in solution-oriented sales across payments, financial services, SaaS, or related industries. Strong financial acumen with the ability to articulate ROI, profitability, and business impact. Skills \& Mindset Exceptional communicator— able to translate complex solutions into compelling, actionable value for clients. Analytical thinker with a bias for execution and results. Confidence maintaining success and high standards in a regulated environment. Competitive, confident, and composed under pressure — yet collaborative and growth-oriented. Strong financial acumen with the capability to interpret client financial statements, analyze balance sheets, and identify working capital needs to inform strategic solutions and relationship discussions. Ambitious spirit with the ability to work independently, think creatively, and drive measurable business outcomes while doing so operating within large institutional culture and workflows. Adaptability in fast-changing environments Expert in CRM management, pipeline forecasting, and disciplined sales execution. Education Bachelor’s degree required; advanced degree or equivalent professional experience preferred. Why Join American Express When you join American Express, you join a company that believes relationships are built on trust and success is built on people. We invest deeply in our sales colleagues — through world-class training, leadership development, and autonomy to make real impact. As part of the Middle Market Field team, you will represent one of the most trusted brands in the world, helping dynamic, growing companies reach new levels of success. You will be surrounded by high achievers who share your drive for excellence, in a culture that rewards ambition, integrity, and results. If you are ready to own your market, elevate your craft, this may be your opportunity. Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Business Development Manager- Data Quality

Job Description Our exciting BDM opportunity is a hunter role responsible for selling Experian's leading data management solutions into our buoyant VIC portfolio. This is a successful portfolio with substantial upside. It will suit a experienced operator who is comfortable selling small one-off deals, such as a small data cleanse. Additionally, it will suit an operator who can handle larger, complex deals that offer tailored data solutions involving our proprietary tech and expert consulting. It's a 360 sales role - expectation would be 15 new meetings a month and 10 follow up meetings. You will focus on Experian's Data Quality solutions including Data Validation, Data Management, Data Enrichment and Single Customer View Technologies. Job Description Our exciting BDM opportunity is a hunter role responsible for selling Experian's leading data quality solutions. This role will suit someone with a business development focus that's comfortable managing a set of existing customers whilst finding 'net new' logos. You will focus on industries such as retail, local government, tourism, automotive, charity, and education. What You'll Do Predominately focused on the acquisition of new business opportunities within existing customer accounts and new logos. Manage and close business within a defined portfolio. Demonstrate that you can operate with a level of autonomy Prospect for new contacts within both existing and new accounts Agree and stick to a weekly operating rhythm that sets you up for success Champion Experian values More about you We are looking for someone who is confident, and has a desire to perform You'll need to 2+ years of experience in lead generation and attending meetings, with or without technical presales assistance This role would suit someone with 2+ years of sales Experience. We're looking for someone who has focused on business development roles and has closed opportunities. You'll need to be curious in your questioning to understand challenges, requirements and opportunities – someone who understands needs analysis structure is looked upon favorably About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Experience and Skills Benefits/Perks: Novated Leasing \& Salary Packaging Great compensation package and bonus / commission plan Core benefits including Experian shares discount and wellness program Flexible work environment, hybrid model Flexible time off including volunteer time off, personal leaves and paid holidays * 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward \& recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Onsite Experian Careers - Creating a better tomorrow together

Account Manager, Enterprise

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Revenue Management Data Scientist

Clinical Data Scientist

Overview: ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Senior Statistical Programmer I/Data Scientist to join our diverse and dynamic team. As a Senior Statistical Programmer I at ICON, you will play a crucial role in analyzing clinical trial data and supporting the statistical analysis process to ensure high-quality results. You will contribute to the success of our clinical studies by developing and validating statistical programs, collaborating with biostatisticians, and ensuring compliance with regulatory standards. Responsibilities: Developing and validating R-Shiny programs for statistical analysis and reporting of clinical trial data. Collaborating with biostatisticians to define analysis plans and statistical methods to be applied to clinical data. Performing quality control checks on statistical outputs and ensuring accuracy and consistency in reporting. Contributing to process improvements by identifying efficiencies in programming practices and methodologies. Qualifications: Bachelor’s or Master’s degree in Statistics, Mathematics, Computer Science, or a related field. 5 + years of Experience in statistical programming, preferably in a clinical research or pharmaceutical setting. Strong proficiency in SAS, R, R-Shiny or Python programming, with a solid understanding of statistical concepts and methodologies. Excellent analytical and problem-solving skills, with a keen attention to detail. * Strong communication skills, with the ability to work collaboratively in a team environment and effectively convey complex information.

Head of Air Freight, South China

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Operations Manager

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Software Quality Engineer

Overview: As a Software Quality Engineer, you will play a critical role in ensuring the integrity and reliability of banking software systems. You’ll work within Agile teams to design, develop, and execute automated test frameworks that validate the functionality, performance, and security of digital banking solutions. Please note: While this Software Quality Engineer role isn’t currently open, we’re actively engaging with exceptional professionals to build a strong talent pool for exciting future opportunities. Responsibilities: Test Planning \& Strategy: Develop comprehensive test plans and strategies for mobile, web, and API applications, ensuring alignment with business requirements and quality standards. Test Case Design \& Execution: Create and execute detailed test cases for manual and automated testing, focusing on functionality, usability, and performance across platforms. Automation Framework Development: Design and implement robust automation frameworks using Java, integrating with tools like Selenium, Appium, and RestAssured for BDD and TDD practices. CI/CD Integration: Integrate automated tests into Azure DevOps pipelines, ensuring seamless execution and reporting within the continuous integration/continuous deployment workflow. Performance Testing: Conduct basic performance testing using tools like JMeter or LoadRunner to assess application scalability and responsiveness. Defect Management: Log, track, and manage defects using tools such as Jira, collaborating with development teams to ensure timely resolution. Collaboration \& Reporting: Work closely with cross-functional teams, including developers, business analysts, and product owners, to ensure quality is integrated into the development process. Provide regular test reports and metrics to stakeholders. Qualifications: A degree in Computer Science, Information Technology, or a related discipline is often preferred Essential skills: Proficiency in Java programming language. Experience with BDD and TDD methodologies. Familiarity with Azure DevOps for CI/CD integration. Experience in mobile (Appium), web (Selenium), and API (RestAssured) testing. Basic knowledge of performance testing (JMeter)tools. Experience: 3–7 years of experience in software quality assurance or a related field. Strong problem-solving abilities to identify root causes of defects and propose effective solutions. Ability to clearly communicate issues, risks, and solutions to both technical and non-technical stakeholders.

Business Analyst

Overview: Expleo South Africa is looking for a Business Analyst to apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of the organisation on large; high risk and complex projects. To recommend solutions that enable the organisation to achieve its goals. To elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups. The BA has years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations. The BA knows what techniques to use and what influences the usage of the various techniques for the tasks. He or she works independently and may plan; supervise or lead the work of others on large projects and work efforts. The BA has a deep working knowledge of most; if not all; business analysis practices. Please note: While this Business Analyst role isn’t currently open, we’re actively engaging with exceptional professionals to build a strong talent pool for exciting future opportunities. Responsibilities: Collaborate with stakeholders by managing conflict, agreeing on task and project requirements, and remaining impartial in requirements discussions. Facilitate requirements workshop, maintain group focus and leads discussion toward stated goals. Define business objectives, processes and requirements. Build, sustain and leverage relationships with persons within and outside area of immediate responsibility when gathering, validating and approving requirements. Manage client and stakeholder expectations. Contribute to a culture of transformation by participating in culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth. -Understand and embrace the businesses vision and values, leading by example. Identify opportunities to improve or enhance processes. Add value to the business by supporting the implementation of new processes, policies and systems. Deliver project results cost effectively on time and within risk parameters. Ensure improved results. Plan and monitor business analysis activities, communication approach, requirements management and analysis performance. Conduct and document requirements elicitation through the application of brainstorming, prototyping, etc Ensure work is completed to plan. Analyse and document the enterprise. Prepare business cases. Justify the investment for business initiative. Comply with risk standards - monitoring and take correcting if necessary. Deliver required output by ensuring work obstacles and problems are managed effectively. -Assess and validate solutions and requirements. Support the achievement of the business strategy, objectives and values. Ensure knowledge management by sharing knowledge and industry trends with team. Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses. Ensure team success. Actively promote and contribute to the organisation's Business Analysis (BA) Centre of Excellence in defining the BA practices for the organisation. Qualifications: Matric / Grade 12 / National Senior Certificate Advanced Diplomas/National 1st Degrees Relevant qualification in Business Analysis from one of the IIBA Endorsed Education Providers contributing towards future certification. Essential skills: Technical Competencies: SAFe Certified Scrum AGILE Methodologies Lean Six SIGMA IOS / Android BPMN ARIS Visio Process Modelling Systems Analysis Requirements Gathering BABOK Scrum Integration Software Development Life Cycle Interpersonal / Personal Competencies Leadership Self- Engaging Stakeholder engaging Culture fit Relationship Management Team-orientation Communication Customer Service Delivery-orientation Problem-solving Integrity Resilience and Drive Innovation and Resourcefulness Experience: 6 - 10 years working experience (business or IT) in various analysis roles. 4 years practical experience of the business analysis discipline Must have ideally worked in the retail, e-commerce and services sector. Must have worked on agile projects, under high pressure and flexible to manage iterative changes to business requirements and specifications to be translated and converse with developers. Ideally design and specified requirements for Mobile Apps. Hybrid BA - Process \& Business Analysis Deep technical knowledge and understanding of Android \& IOS Strategy Driver

Global Operations Associate

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Global Operations Specialist

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

Customer Success Manager (m/w/d)

Senior Healthcare Project Manager

At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences, harnesses their entrepreneurial spirit in an employee-owned company, that believes diversity is what gives us strength, seeks sustainable results and shares ambitions for each other, our clients and the communities we are part of and serve. To be a part of EXP means to have your own experience, while staying connected to a global network of professionals, who believe we are a part of something bigger. Together, we are EXP. Are you ready to design your future? Be our next Senior Healthcare Project Manager ! Your Challenge In this role, you will be a part of the Healthcare Team of the MEP Sector for Florida . What a day at EXP has in store for you Representing exp in client interactions by performing at a ‘responsible charge’ level Managing project risks to minimize exp’s and client’s exposure to problems Facilitating coordination between project team, client and other consultants Managing project success through timely internal and external communication Understanding actual progress towards meeting scheduled project milestones and working with team to adjust course if necessary Understanding project team needs and time constraints, communicating them with clients and actively managing expectations towards win-win solutions Understand MEP/FP work planning and manage design process to the budget Working with the project team to identify project scope changes and cost / time impact Managing exp quality by assuring QC process followed, and by reviewing all client deliverables Manage project cash flow through timely invoices and collections Manage existing client relationships and assist with developing new relationships Provide lead engineering design or guidance in one’s discipline. What your experience looks like Bachelor’s degree in Mechanical, Electrical or Architectural Engineering from an ABET accredited program 8+ years of building HVAC or Electrical design experience, 5+ years of healthcare facility design experience Registered Professional Engineer in State of Florida preferred. Thorough knowledge of Mechanical/Electrical codes and FGI Professional written and oral communication skills Process oriented toward timely documenting of correspondence Advanced equipment selection and analysis and ability to develop equipment room sizes during SD and DD phases * The salary range for this role is $130,000 to $170,000. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's skill set, experience, certifications, and geographic location. Compensation may vary by location due to differences in the cost of labor. In addition to competitive pay, we offer a comprehensive benefits package for all full-time employees, including health insurance, vacation time, and 401(k) retirement benefits. Our story With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments. Our heritage dates back to 1906, when the earliest of EXP’s predecessor companies started its engineering infrastructure practice. Today, thousands of creative professionals across EXP work together to deliver extraordinary experiences year after year. What makes us different The passion, enthusiasm, diversity and industry-leading capabilities of our employees make us who we are. We’re committed to providing a challenging work environment that cultivates career growth, encourages creativity and rewards excellence. Find out more about life at EXP by visiting www.exp.com .

Project Manager-Entertainment

At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences, harnesses their entrepreneurial spirit in an employee-owned company, that believes diversity is what gives us strength, seeks sustainable results and shares ambitions for each other, our clients and the communities we are part of and serve. To be a part of EXP means to have your own experience, while staying connected to a global network of professionals, who believe we are a part of something bigger. Together, we are EXP. Are you ready to design your future? Be our next Project Manager, Entertainment Your work environment at EXP EXP’s Entertainment experts are thought leaders in the theme park, zoo, aquarium, and water park industry. Our portfolio includes projects world wide with the biggest names in the industry. What a day at EXP has in store for you Identify, research, and qualify RFP/ RFQ’s and upcoming projects for go/no go potential Direct and lead submittals in response to RFP/ RFQ’s. Manage existing and develop new client relationships Perform at a ‘responsible charge’ level; meeting exp’s design and quality levels Manage work plans and deliverables on multiple projects within budgeted hours Work with project team and clients to meet scheduled project milestones on multiple projects Apply risk management procedures daily to minimize exp’s and client’s exposure to problems Understand MEP/FP/ELV (low voltage) work planning and manage design process to the available hours in work plan Understand proper scope of MEP/FP/ELV SD, DD, CD level documents – and deliver appropriate documentation Coordinates with other disciplines (MEP/FP/ELV, architectural, structural, specialty consultants, etc) Edit and develop scope of work narratives (SD narrative, basis of design, etc) Develop equipment room sizes during SD and DD phases Thorough knowledge of Mechanical/Electrical codes Advanced equipment selection and analysis (generators, UPS units, chillers, boilers) Be able to direct and mentor designer level staff on all of their responsibilities on a daily basis QA/QC reviews of all calculations by designers, and provide guidance and mentoring What your experience looks like Bachelor’s degree in Mechanical or Electrical Engineering or Architectural Engineering from an ABET accredited program 10+ years of building HVAC or Electrical design experience * 3+ years of MEP Project Management experience The salary range for this role is $130,000 to $170,000. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's skill set, experience, certifications, and geographic location. Compensation may vary by location due to differences in the cost of labor. In addition to competitive pay, we offer a comprehensive benefits package for all full-time employees, including health insurance, vacation time, and 401(k) retirement benefits. Our story With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments. Our heritage dates back to 1906, when the earliest of EXP’s predecessor companies started its engineering infrastructure practice. Today, thousands of creative professionals across EXP work together to deliver extraordinary experiences year after year. What makes us different The passion, enthusiasm, diversity and industry-leading capabilities of our employees make us who we are. We’re committed to providing a challenging work environment that cultivates career growth, encourages creativity and rewards excellence. Find out more about life at EXP by visiting www.exp.com .

Junior Healthcare Project Manager

At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences, harnesses their entrepreneurial spirit in an employee-owned company, that believes diversity is what gives us strength, seeks sustainable results and shares ambitions for each other, our clients and the communities we are part of and serve. To be a part of EXP means to have your own experience, while staying connected to a global network of professionals, who believe we are a part of something bigger. Together, we are EXP. Are you ready to design your future? Be our next Junior Healthcare Project Manager ! Your Challenge In this role, you will be a part of the Healthcare Team of the MEP Secto r for Florida . What a day at EXP has in store for you Representing exp in client interactions by performing at a ‘responsible charge’ level Managing project risks to minimize exp’s and client’s exposure to problems Facilitating coordination between project team, client and other consultants Managing project success through timely internal and external communication Understanding actual progress towards meeting scheduled project milestones and working with team to adjust course if necessary Understanding project team needs and time constraints, communicating them with clients and actively managing expectations towards win-win solutions Understand MEP/FP work planning and manage design process to the budget Working with the project team to identify project scope changes and cost / time impact Managing exp quality by assuring QC process followed, and by reviewing all client deliverables Manage project cash flow through timely invoices and collections Manage existing client relationships and assist with developing new relationships Provide lead engineering design or guidance in one’s discipline. What your experience looks like Bachelor’s degree in Mechanical, Electrical or Architectural Engineering from an ABET accredited program 4+ years of building HVAC or Electrical design experience, 5+ years of healthcare facility design experience Registered Professional Engineer in State of Florida preferred. Thorough knowledge of Mechanical/Electrical codes and FGI Professional written and oral communication skills Process oriented toward timely documenting of correspondence Advanced equipment selection and analysis and ability to develop equipment room sizes during SD and DD phases * The salary range for this role is $100,000 to $130,000. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's skill set, experience, certifications, and geographic location. Compensation may vary by location due to differences in the cost of labor. In addition to competitive pay, we offer a comprehensive benefits package for all full-time employees, including health insurance, vacation time, and 401(k) retirement benefits. Our story With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments. Our heritage dates back to 1906, when the earliest of EXP’s predecessor companies started its engineering infrastructure practice. Today, thousands of creative professionals across EXP work together to deliver extraordinary experiences year after year. What makes us different The passion, enthusiasm, diversity and industry-leading capabilities of our employees make us who we are. We’re committed to providing a challenging work environment that cultivates career growth, encourages creativity and rewards excellence. Find out more about life at EXP by visiting www.exp.com .

Business Analyst

Overview: Expleo South Africa is looking for a Business Analyst to apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of the organisation on large; high risk and complex projects. To recommend solutions that enable the organisation to achieve its goals. To elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups. The BA has years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations. The BA knows what techniques to use and what influences the usage of the various techniques for the tasks. He or she works independently and may plan; supervise or lead the work of others on large projects and work efforts. The BA has a deep working knowledge of most; if not all; business analysis practices. Please note: While this Business Analyst role isn’t currently open, we’re actively engaging with exceptional professionals to build a strong talent pool for exciting future opportunities. Responsibilities: Collaborate with stakeholders by managing conflict, agreeing on task and project requirements, and remaining impartial in requirements discussions. Facilitate requirements workshop, maintain group focus and leads discussion toward stated goals. Define business objectives, processes and requirements. Build, sustain and leverage relationships with persons within and outside area of immediate responsibility when gathering, validating and approving requirements. Manage client and stakeholder expectations. Contribute to a culture of transformation by participating in culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth. -Understand and embrace the businesses vision and values, leading by example. Identify opportunities to improve or enhance processes. Add value to the business by supporting the implementation of new processes, policies and systems. Deliver project results cost effectively on time and within risk parameters. Ensure improved results. Plan and monitor business analysis activities, communication approach, requirements management and analysis performance. Conduct and document requirements elicitation through the application of brainstorming, prototyping, etc Ensure work is completed to plan. Analyse and document the enterprise. Prepare business cases. Justify the investment for business initiative. Comply with risk standards - monitoring and take correcting if necessary. Deliver required output by ensuring work obstacles and problems are managed effectively. -Assess and validate solutions and requirements. Support the achievement of the business strategy, objectives and values. Ensure knowledge management by sharing knowledge and industry trends with team. Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses. Ensure team success. Actively promote and contribute to the organisation's Business Analysis (BA) Centre of Excellence in defining the BA practices for the organisation. Qualifications: Matric / Grade 12 / National Senior Certificate Advanced Diplomas/National 1st Degrees Relevant qualification in Business Analysis from one of the IIBA Endorsed Education Providers contributing towards future certification. Essential skills: Technical Competencies: SAFe Certified Scrum AGILE Methodologies Lean Six SIGMA IOS / Android BPMN ARIS Visio Process Modelling Systems Analysis Requirements Gathering BABOK Scrum Integration Software Development Life Cycle Interpersonal / Personal Competencies Leadership Self- Engaging Stakeholder engaging Culture fit Relationship Management Team-orientation Communication Customer Service Delivery-orientation Problem-solving Integrity Resilience and Drive Innovation and Resourcefulness Experience: 6 - 10 years working experience (business or IT) in various analysis roles. 4 years practical experience of the business analysis discipline Must have ideally worked in the retail, e-commerce and services sector. Must have worked on agile projects, under high pressure and flexible to manage iterative changes to business requirements and specifications to be translated and converse with developers. Ideally design and specified requirements for Mobile Apps. Hybrid BA - Process \& Business Analysis Deep technical knowledge and understanding of Android \& IOS Strategy Driver

Senior Business Analyst

Business Analyst

Business Analyst (m/w/d) Transaction Reporting (Post-Trading)

Business Analyst

Microwave Transmission Project Manager

Electrical Healthcare Designer / Engineer

At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences, harnesses their entrepreneurial spirit in an employee-owned company, that believes diversity is what gives us strength, seeks sustainable results and shares ambitions for each other, our clients and the communities we are part of and serve. To be a part of EXP means to have your own experience, while staying connected to a global network of professionals, who believe we are a part of something bigger. Together, we are EXP. Are you ready to design your future? Be our next Electrical Healthcare Designer/Engineer! Your work environment at EXP In this role, you will be part of our MEP Buildings Sector as an Electrical Healthcare Designer / Engineer to work in our Florida offices (Orlando, Tampa, Miami, Fort Lauderdale, Jacksonville or Fort Myers/Naples). What a day at EXP has in store for you Prepare one-line diagrams with limited input from Engineers. Maintain the discipline Engineering documents for the project. Respond to RFI’s for the project, and accurately review submittals with limited input from Engineer. Solve installation problems with electrical systems, travel to the site to resolve issues. CAD proficient with working CAD drawings. Prepare CAD floor plans showing electrical device layouts, circuitry, fixtures, equipment, etc. Perform calculations for available fault current and/or over current coordination study implement proper AIC ratings of equipment with limited input from Engineers. Prepare calculations for electrical loads and panel schedules. Thorough knowledge of NEC and other codes. Understand and correctly apply concepts of emergency and normal power systems Extensive knowledge of lighting, photometric, and lighting controls. Understand and apply concepts of voltage drop, conductor sizing, harmonics, etc. Edit electrical specifications with limited input from Engineers Layout fire alarm devices on floor plans with limited input from Engineers. Develop equipment room sizes during Schematic Design and Design Development phases. Select and schedule equipment with limited oversight by senior staff. Meet with vendors to determine specification requirements for application. Coordinate with other disciplines (MEP/FP, arch, struct, etc) for all electrical \& lighting details. Apply risk management procedures daily to minimize exp’s and client’s exposure to problems. Manage and deliver revisions (ASI’s, etc). Meet with contractors during bid phase to review the design details. Understands specific Electrical requirements for applications within the Market Sector. Understands and properly applies details relevant to projects. Understands circuit breaker coordination and application. Familiar with NFPA 99, NEC 517, and FGI Guidelines Experience with AHCA meetings, surveys, and requirements are preferred Project Coordination Distribute project related correspondence to project team members. Prepare project meeting minutes Schedule in-house discipline meetings. Oversee deliverables to and from clients. Oversee and encourage coordination between disciplines. Provide discipline specific manpower planning for projects. Provide continuous support for the Project Manager. What your experience looks like 3+ years experience in electrical design for commercial facilities including Hospitality and Healthcare Market Sectors. Experience in using SKM Power Tools or similar software for engineering calculations (Fault Current Studies, Coordination Studies, Arc Fault Studies) AutoCAD and REVIT MEP proficient (REVIT Experience is required) BS Architectural Engineering, or BS Electrical Engineering, or equivalent degree. * FE License (Passed the Fundamentals in Engineering Exam). Our story With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments. Our heritage dates back to 1906, when the earliest of EXP’s predecessor companies started its engineering infrastructure practice. Today, thousands of creative professionals across EXP work together to deliver extraordinary experiences year after year. What makes us different The passion, enthusiasm, diversity and industry-leading capabilities of our employees make us who we are. We’re committed to providing a challenging work environment that cultivates career growth, encourages creativity and rewards excellence. Find out more about life at EXP by visiting www.exp.com .

AI/Software Developer

VP Engineering role for US Card, Banking & Corporate Acquisitions & Open Banking

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Digital Customer Acquisition is a core strategic focus for American Express and a critical driver of long-term, sustainable growth. American Express is transforming how customers discover, apply for, and onboard to its products by building intelligent, scalable, and secure digital platforms that deliver exceptional experiences while maintaining the highest standards of trust, reliability, and compliance. The Vice President of Customer Acquisition Technology will define and lead the global technology strategy for all customer acquisition platforms, spanning card and non-card products, including credit and charge cards, personal loans, savings, and checking products. This role owns the end-to-end acquisition technology ecosystem across Consumer, Small Business, and Corporate segments, ensuring platforms are modern, resilient, and extensible across geographies. As such, we are targeting candidates who have specific experience in card approvals/authorizations, card-based applications or banking operations. As a senior technology executive, this leader will drive enterprise-wide modernization through cloud-native architectures, agentic AI systems, and large language models (LLMs) to enable adaptive, personalized, and data-driven acquisition journeys. The role partners closely with executive leadership across Product, Marketing, Risk, Analytics, Finance, and Operations to align technology investments with growth objectives, regulatory requirements, and long-term platform sustainability. Key Responsibilities Technology Strategy \& Architecture * Define and execute the end-to-end technology vision for customer acquisition platforms, from digital application experiences through onboarding, orchestration, and post-acquisition enablement. * Lead modernization across acquisition platforms for different segments, ensuring reusable, scalable, and segment-agnostic capabilities where appropriate. * Modernize Java-based backend systems and React-based front-end applications, evolving legacy platforms into microservices and micro-frontend architectures. * Architect highly available, fault-tolerant, and globally scalable systems that meet enterprise standards for performance, security, data integrity, and cost efficiency. * Drive adoption of cloud-native, API-first, and event-driven architectures across the acquisition ecosystem. AI, Automation \& Intelligent Platforms * Champion the use of agentic AI, large language models (LLMs), and intelligent automation to enhance acquisition experiences, decisioning, fraud prevention, and operational efficiency across all product lines. * Partner with data science and analytics teams to embed AI-driven personalization, orchestration, and real-time decisioning into card and non-card acquisition workflows. * Establish governance and responsible-AI practices that meet regulatory, risk, and compliance standards across global markets. Engineering Excellence \& Delivery * Lead multiple global engineering organizations, fostering a culture of technical excellence, accountability, and continuous improvement. * Define and track engineering KPIs across delivery velocity, quality, availability, security, data management, and cost optimization. * Set standards for software development, automated testing, CI/CD, DevOps, and site reliability engineering (SRE). * Drive continuous improvement to accelerate time-to-market while maintaining enterprise-grade quality and stability. Talent \& Leadership * Build, scale, and retain high-performing, diverse engineering teams in competitive global markets. * Develop senior engineering leaders through coaching, mentorship, and succession planning. * Foster a culture of innovation, learning, and collaboration across distributed teams. Business \& Stakeholder Partnership * Partner with Product, Marketing, Risk, Compliance, Finance, and Operations leaders across card and non-card businesses to align technology strategy with growth priorities. * Communicate technology strategy, trade-offs, and delivery roadmaps clearly to executive leadership. * Ensure acquisition platforms meet security, privacy, regulatory, and risk management standards across Consumer, Small Business, and Corporate segments. Minimum Qualifications * 15+ years of progressive experience delivering large-scale, distributed enterprise systems, including senior engineering leadership roles supporting card approvals/authorizations, card-based applications or banking operations. * Deep hands-on experience building Java-based backend services and modern React-based front-end applications at scale. * Strong expertise in microservices architectures, distributed systems, and enterprise API design. * Proven experience leading application modernization initiatives, including modernizing legacy and mainframe-based systems to Java-based, cloud-native architectures. * Demonstrated experience with Pega platforms, including modernizing or migrating Pega-based workflows and orchestration to modern Java microservices. * Proven experience designing and operating high-availability, fault-tolerant, cloud-native platforms. * Experience leading global engineering teams in complex, regulated environments. * Demonstrated ability to translate business strategy into executable technology roadmaps across multiple product lines. * Strong understanding of Agile delivery, DevOps, CI/CD, and modern engineering practices. * Experience integrating AI/ML capabilities, including LLMs, into production platforms. * Proven ability to hire, develop, and retain top engineering talent. Preferred Qualifications * Hands-on experience using AI-assisted or AI-driven code modernization, including the use of LLMs or model-based tooling to accelerate refactoring, migration, and testing. * Experience modernizing mainframe and BPM-based platforms (including Pega) into Java microservices and cloud-native architectures. * Experience with agentic AI systems, LLM orchestration, and intelligent workflow automation. * Familiarity with event-driven architectures, distributed caching, and modern data platforms. * Experience in financial services, fintech, or regulated consumer banking environments, including card, lending, and deposit products. * Strong understanding of risk, compliance, security, and data governance at enterprise scale. * Advanced degree in Computer Science, Engineering, or related field. Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions Salary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

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About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries

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