This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Spotify, Playstation, Ebay, and Tide - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in London. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Enterprise Account Manager, Platforms and Financial Services Adyen’s value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts and capital; facilitated by Adyen’s global Banking licenses. As a Platforms Account Manager in London you will educate and lead our merchants through continuous growth enabled by the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces that provide a range of services to SMBs. By leveraging both Adyen’s embedded payments solution and financial services offerings, your role will be to activate new revenue streams for these platforms and build long-lasting partnerships. The strong partnership focus within Account Management drives innovation, scalability and expansion, enabling our platform partners to build a profitable payments layer into their solutions. You will build long-lasting relationships with the platform partners across multiple departments, acting as a trusted advisor to key stakeholders within the Leadership, Sales, Onboarding, Risk, Finance and Product Teams. Sounds exciting? Keep reading! What You’ll Do * Power the growth of your customer’s platform in multiple channels and regions, by proactively advising on Adyen’s products and services as well as the international payments landscape * Be the strategic payments and financial services adviser for all of your customer’s different departments * Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps * Oversee and Optimise the integration of the platform into various Adyen for Platforms product offerings * Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs * Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen’s product team to help identify improvements and developments for continued innovation Who You Are * You have a minimum of 5 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software * Commercial experience working within payments, financial services, marketplaces, or SaaS platforms * A born networker with high energy, self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills * A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision * A natural communicator and team player, comfortable driving technical and commercial discussions * A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges. * A cross functional project manager of commercial, operational, and technical projects * Have a hands-on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritization and delegation while looking at short- and long term planning Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
JOB PURPOSE : We are seeking an ambitious and commercially minded Junior Account Manager to join our Sales team and support the management of key national retail accounts. Reporting to the National Account Manager, you will play an integral role in analyzing sales data, developing strategic customer partnerships, driving profitable sales growth, and delivering exceptional customer service across a portfolio of grocery/retail customers. The ideal candidate for this role will have sales analytics experience within the consumer/beauty product industry. In addition, this individual will support smaller grocery accounts working closely with the National Sales Manager to whom the position reports. This role provides an excellent opportunity to develop a career in Account Management. You will work collaboratively with internal teams including Marketing, Category, Supply Chain, Finance, Customer Service, and Demand Planning to execute customer strategies, deliver business objectives, and support the continued growth of our wholesale retail partnerships. ESSENTIAL FUNCTIONS : Achievement of targets . Monthly, quarterly, annual sales and profit targets. Ensure flawless implementation of all new product development and achievement of required distribution objectives. Responsibility for the development , maintenance, and implementation of all administration. Preparing reviews for all accounts within his/her responsibility, including strategic planning and resource allocation to achieve account objectives. Build multi-level contacts and develop productive business relationships with external customers Manage and control all promotion expenditure within your responsibility in line with the companyâs guidelines, to ensure an optimum return on investment. Develop and improve tools and systems to monitor the marketplace, our brands and competitorâs performance. Effectively collaborate and coordinate activity within internal departments , category, customer marketing, finance, and customer services to deliver companyâs business priorities. Own and drive initiatives which deliver improved levels of customer service and satisfaction. Responsibility for ensuring identified expenses are kept within budgeted guidelines and completed on time as required by company policy. Ensure personal developments by implementing agreed training and development objectives Drive Off-Shelf Promotional Programs to increase sales through off-shelf promotional programs by developing profitable display features and winning feature space within retailer opportunities Implement Holiday Program to grow sales and profit through Global Sourcing initiative. Pursue opportunity to expand sales in Seasonal category by developing optimal offering, navigating online bid process, guide organization through retailer requirements and timeline of direct import program. Share and Leverage Category Success Stories . Serve as âthought leadershipâ to the PPI Trade Marketing & Sales organization by regularly share product / category success stories to use with other retailers to drive incremental sales across the organization. Identify business opportunities through collaboration and optimize profitability through negotiation with retailer and FBB Marketing / PD organization. Translate those business opportunities into account-specific strategies and tactics that drive market share and growth. Integrate and analyze multiple data sources to create strategies and programs that deliver win-win outcomes through innovation and collaboration with the account team Connect, develop, and maintain relationships with key Retailer Organization contacts, including Buyers, Merchants, Modular Development, Replenishment, Transportation, and Logistics. Cultivate account relationships to understand customer needs and goals to capitalize on business opportunities Build rapport , communicate strategy, and negotiate with customer decision makers, resulting in increased distribution, shelving, merchandising, and improved marketing of FBB brands. Analyze sales trends and supply chain efficiencies to make recommendations to maximize opportunities, while analyzing forecasting metrics and data to ensure accuracy targets are met. Track and report monthly forecast versus actual POS reports, pro-actively addressing potential issues with logistics and inventory levels using monthly key performance indicators (fill rate, in-stock % and carrier on-time %). QUALIFICATIONS: Bachelor's degree in business, commerce, marketing, or related discipline Minimum 2-3 yearâs experience in account management, sales analysis and support, customer management, or FMCG/consumer goods sales Experience working with major retail grocery chains, wholesale customers, military or distributors Knowledge of retail sales reporting, category management principles, and promotional planning Proactive, collaborative, and adaptable, with a commitment to delivering outstanding customer outcomes Familiarity with syndicated market data (such as Circana/IRI or NielsenIQ) is an advantage Strong commercial awareness and an interest in developing a career in Key Account Management Strong organizational skills with the ability to manage multiple priorities and meet deadlines Special skills required: Open and accessible communication style, with the ability to consistently achieve positive results Comprehensive knowledge of the consumer products industry, the category, brand strategies, competitors, classes of trade, with the ability to apply this knowledge to solve complex problems successfully High level of proficiency in Microsoft Excel, PowerPoint, and Microsoft Office Excellent oral and written communication skills Ability to develop and share business presentations Strong analytical skills with the ability to interpret sales data and translate insights into recommendations Excellent people skills with the ability to work well across cross functional teams. Passion for the products and business Results-oriented with a constant sense of urgency; think like an owner and be curious Thrives in a fast-paced environment, while maintaining an enthusiastic hunger for business A valid driver's license and willingness to travel to customer locations when required. What We Offer Competitive salary and annual performance incentive Professional development and mentoring from experienced National Account Managers Career progression opportunities within Key Account Management and Sales Leadership A collaborative, high-performing team environment Employee product discounts and wellbeing initiative. Comprehensive benefits package, including paid leave and health benefits Equal Opportunity Employer We are committed to fostering an inclusive workplace where everyone is treated with respect and can succeed. We welcome applications from individuals of all backgrounds and make employment decisions based on merit, qualifications, and business needs. 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Description: The Account Manager is a proactive relationship builder, organized project leader, and trusted day-to-day partner to both clients and internal teams. As a member of Streetsense’s Creative Agency, this role supports branding, marketing, digital, content, and experiential engagements for clients across the real estate and hospitality sectors. They thrive in a fast-paced environment, balancing exceptional client service with strong project management and a keen eye for opportunities to add value. Reporting to a Senior Account Director within the Agency, this role will independently manage branding and marketing engagements while supporting larger client relationships across the Agency portfolio. The ideal candidate is confident managing clients, leading projects from kickoff through completion, and translating strategic branding and marketing objectives into actionable plans. This role is ideal for someone who has developed a strong foundation in account management and is ready to take greater ownership of client relationships while continuing to grow their strategic, financial, and leadership skills. The Account Manager serves as a key connector between clients and internal teams, ensuring projects are delivered on time, on budget, and at the highest level of quality. They are equally comfortable leading client calls, managing timelines and budgets, coordinating multidisciplinary teams, and identifying opportunities to strengthen client partnerships. Most importantly, they are curious, collaborative, solutions-oriented, and excited to help shape places, brands, and experiences for clients in the real estate industry. This role is best suited for someone with experience in a branding, advertising, marketing, creative, or integrated agency environment who enjoys building client relationships and bringing multidisciplinary creative work to life. KEY RESPONSIBILITIES Client Leadership \& Relationship Management * Independently manage a portfolio of assigned client accounts while partnering with account leadership on larger, more complex engagements. * Serve as the primary day-to-day client contact, fostering trusted relationships through proactive communication and exceptional service. * Lead client meetings, status calls, project kickoffs, and presentations, ensuring clear communication, alignment, and follow-through. * Proactively seek client feedback and identify opportunities to strengthen relationships and enhance the client experience. * Stay informed on clients' businesses, competitive landscapes, industry trends, and market developments to bring relevant insights and recommendations to every engagement. Project \& Account Management * Coordinate and manage multiple projects simultaneously from kickoff through completion with a high degree of ownership and accountability. * Partner with internal team leads to ensure projects are strategically aligned, delivered on time, within budget, and to Streetsense quality standards. * Serve as the central point of coordination between clients and internal teams, ensuring information is communicated accurately and efficiently. * Maintain project financials including budget tracking, invoicing coordination, forecasting support, and project reconciliation. Strategy \& Growth * Support the development and presentation of creative work, proposals, and strategic initiatives. * Identify opportunities to expand existing client relationships through additional services, new projects, and strategic recommendations. * Participate in new business efforts including proposal development, RFP responses, scoping, estimating, and pitch preparation. * Represent Streetsense at client, industry, and networking events as appropriate. Quality Control \& Team Collaboration * Review deliverables to ensure work is aligned with client objectives, brand standards, strategic goals, and agency quality expectations. * Partner closely with strategists, designers, content creators, digital specialists, and production teams to ensure seamless project execution. * Demonstrate strong critical thinking by balancing analytical problem-solving with creative and strategic ideas. * Maintain a positive, solutions-oriented mindset and contribute to a collaborative, high-performing team culture. Requirements: * 3–5 years of experience in account management, marketing, branding, advertising, or client services * Agency experience strongly preferred * Experience working with real estate, residential, mixed-use, hospitality, retail, or placemaking clients preferred * Knowledge of New York City, including Manhattan and surrounding boroughs and neighborhoods, as well as familiarity with the local real estate, hospitality, retail, and cultural landscape, is strongly preferred * Demonstrated ability to independently manage client relationships and multiple concurrent projects * Experience developing project scopes, timelines, budgets, and estimates * Strong presentation, communication, and meeting facilitation skills * Proven ability to build trust with clients and collaborate effectively across multidisciplinary teams * Strong organizational skills with exceptional attention to detail * Entrepreneurial mindset with a desire to take ownership and contribute to account growth * Experience with Wrike, Asana, Monday.com, or similar project management platforms preferred Streetsense is committed to creating a diverse environment and is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Base salary is just one component of Streetsense's total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. This may include Medical Dental \& Vision Insurance, paid time off, 401k match, wellbeing resources, and more. This role involves work in a standard professional environment, with a combination of in-office collaboration, virtual communication, and occasional travel to client sites or other Streetsense offices. The position requires the ability to perform essential job duties, with or without reasonable accommodation - including communicating effectively, working at a computer for extended periods, reviewing creative work, and using standard office software and tools.
NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' NVE's team of creatives, strategists, and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty. Summary of Position: We are seeking an ambitious Account Manager to support the Account Services division by serving as the day-to-day lead on assigned projects, and daily account activities. The Account Manager will be responsible for developing and managing relationships with assigned Clients and will work closely with cross-functional teams to ensure all campaign elements are delivered efficiently and seamlessly. Candidates should have exceptional interpersonal communication and project leadership skills with the aptitude to think strategically, problem solve, and facilitate multiple projects happening simultaneously. Role Priorities: * Client Services: Supports in the day-to-day of client management, helping with client communications as it relates to their assigned projects or workstreams * Administrative: Manage and oversee a variety of administrative tasks to ensure assigned projects run smoothly and efficiently * Process \& Project Management: Leads day-to-day project management on assigned Clients and projects, and consistently looks for opportunities to improve processes to be more efficient * Onboarding \& Training: Demonstrates understanding and expertise of agency and client functions by supporting new team member onboarding and training process * Finance \& Invoicing: Oversees completion of the master billing tracker and finance/invoicing tasks, ensures supervisor sign off on all client invoices and that all budget reconciles, and invoices are completed in a timely manner * Industry Landscape: Read relevant news and trade publications to identify market trends, competitive activity, and potential client opportunities and to deepen overall knowledge of the event and brand marketing landscape Job Responsibilities: Client Services * Develop and maintain relationships with key clients * Anticipate Client needs and proactively offer solutions and experiential opportunities for the brand * Manage Client expectations during the campaign production and campaign execution process * Provide Clients with regular, consistent updates on project development and project status * Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships * Gather and translate client feedback, ensuring information is disseminated to project teams in a collaborative and timely manner Leadership * Escalates roadblocks to supervisor in a timely fashion * Oversees the Account Coordinator or Senior Account Coordinator in the creation of agendas, recaps, or other assigned project materials, ensuring assignments are delivered on time and as requested Process \& Project Management * Liaison between Production, Creative Services, Strategy \& Communications departments, and the Client to ensure all contracted deliverables are executed and deadlines met, implementing, and managing all necessary internal and external processes to ensure proper communication flow and manage expectations * Lead and manage projects in the $150k-$350k budget range * Creation of materials for department operations such as SOWs * Responsible for creation and managing all client-facing project materials * Takes lead and ownership of internal project management and efficiency tasks, (such as the creation of client toolkits, master venue databases, master COI folders, etc.), proactively identifies new areas and ideas for efficiency * Clearly communicates internal and external project deadlines to the project team and manages Client expectations * Oversees completion of the master billing tracker and finance/invoicing tasks, ensures supervisor sign off on all client invoices and that all budget reconciles, and invoices are completed in a timely manner * Responsible for reminding project teams to track time and ensure timesheets are completed in a timely manner * Responsible for populating resource reports on assigned projects and reviewing with supervisor on a regular basis Business Development * Assist with the RFP process for all assigned projects * Assist in the creation of RFP planning and creative briefs for kick-off meetings and circulate to all attendees prior to meeting * Participate in RFP brainstorms, as assigned, offering creative ideas and approaches towards client requests and needs Administrative * Manage all internal and external communications and materials including call agendas, call notes, activation plans, and status updates * Proactively coordinate and lead regular internal and external meetings * Oversee document storage and pertinent data entry needs using NVE's shared storage system and centralized data systems Qualifications: * 2-4 years of experience in client services, integrated marketing campaign management, business development, advertising, strategy, or experiential * Familiarity with developing integrated campaigns that include paid, earned, social, and owned media for brands * Experience in an agency environment; must be process-oriented and highly organized * Experience with management and oversight of complex client budgets * Ability to write effectively, persuasively, and professionally * Exceptional interpersonal and relationship-building skills * Confidence in verbal and written communication with excellent presentation skills * Flexibility and adaptability to a fast-paced work environment and ability to work under tight deadlines * Willingness to work extended hours and on weekends when necessary * Previous experience working with brands on projects focused on pop culture Requirements: * Must be able to remain in a stationary position 50% or more of the time. Location:We are a hybrid company with hub locations in Los Angeles and New York. The ideal candidate is located in any of our hub locations. Diversity, Equity, Inclusion and Belonging: At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve. Perks \& Benefits: * Health \& Wellness Benefits * 401k Match * Communication Stipend * Paid Company holidays \& PTO Package * Company get togethers \& retreats * Paid Parental Leave * Flexible WFH policy Salary Estimation: [$85,000.00 - $100,000.00 per year] This is an exempt full-time position. NVE intends to provide a competitive total compensation package which includes a variety of incentives, benefits, growth and developmental opportunities. There are many factors to the presented salary range, including but not limited to - location, departmental budgets, certifications, and overall job-related qualifications. NVE reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. NVE may require an employee to perform duties outside his/her normal description. Employment eligibility verification is required for this role. In certain states, NVE participates in the E-Verify program in accordance with local regulations. Applicable states: Utah, Arizona, Louisiana, Mississippi, Tennessee, Alabama, Georgia, North Carolina, South Carolina, and Florida.
“ At Absorb, we cultivate a culture of curiosity and continuous growth, both for ourselves and for our customers. We’re passionate about unlocking potential, challenging the status quo, and building solutions that empower our clients to achieve their boldest goals. Here, every day is an opportunity to innovate, learn, and make a meaningful impact. If you’re an Enterprise Account Manager eager to make a real difference and empower organizations to be at the cutting edge of learning, this is your opportunity to build something truly special." - James Levine, VP, Strategic Account Management The Enterprise Account Manager is a critical role at Absorb. We’re looking for someone who has demonstrated experience working with large, complex organizations having built strategic account plans and has gone on to successfully close meaningful land and expand opportunities with those accounts. Your past experiences, advice, and your sales acumen will have a direct impact on Absorb’s mission. We’re looking for someone to step into the role with deep experience who can build relationships quickly and identify where opportunities exist in our current customer base. From there, you’ll need to communicate internally what you need to help you execute on those plans to see significant expansion within our most strategic customers. This role will be supported by all levels and sectors of Absorb. You’ll be able to interface with teams and executives across all business units at Absorb to help you, and our customers, succeed. If this sounds familiar and exciting to you, then we’re thrilled to have you join Absorb and make a big impact! Absorb Culture - Absorb LMS What you’ll do: Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape. Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth Work with existing Customer Success resources to identify risk and mitigate churn wherever possible Use customer and prospect contact activities tools and systems, and update relevant information held in these systems Monitor and report on market and competitor activities and provide relevant reports and information What you’ll bring: Strong background in technology sales and client management with a minimum 6+ years of experience Ability to become a trusted advisor to senior leaders within client organizations Very strong business communication skills (written and verbal) Experience working with a global client base Ability to travel for business when required Strong internal team player Additional preferred qualifications: Post-secondary degree – business undergraduate degree or MBA Technologies we use: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber? What we offer: Fully remote-first work with flexible work arrangements 🏡 Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘 New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦 Endless opportunity for career growth and internal mobility 🌱 Employee driven DE&I programs 🫶 Who are we? Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities. Our values are simple: We achieve exceptional results by genuinely caring about each other and the work we do We’re united, and we grow through our commitment to elevating continual learning! AI @ Absorb We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way. We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications. Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Account Manager based in Germany. As a Senior Technical Account Manager, you will serve as a strategic advisor to enterprise customers, helping them maximize the value, scalability, and performance of a sophisticated SaaS platform. This role combines technical expertise, customer engagement, and business acumen to drive long-term customer success and platform adoption. You will work closely with senior technical and executive stakeholders, providing guidance on architecture, integrations, operational best practices, and platform optimization. Collaborating across product, engineering, support, and customer-facing teams, you will play a critical role in managing complex customer environments and mitigating technical risks. This is an opportunity to influence customer strategy, contribute to product evolution, and thrive in a remote-first, international environment with meaningful ownership and impact. Accountabilities * Act as the primary strategic technical advisor for enterprise and strategic customers, supporting their long-term success following platform implementation. * Build and maintain strong relationships with technical, business, and executive stakeholders, including engineering leaders, architects, product teams, digital leaders, and senior decision-makers. * Develop a deep understanding of customer environments, integrations, data flows, configurations, business processes, and platform usage. * Lead technical discussions focused on scalability, architecture, governance, operational maturity, platform performance, and future roadmap alignment. * Identify technical risks, dependencies, adoption gaps, and optimization opportunities while providing proactive recommendations and mitigation strategies. * Translate complex technical concepts, trade-offs, and platform capabilities into clear and actionable guidance for both technical and non-technical audiences. * Coordinate closely with Customer Success, Engineering, Product, Support, Professional Services, and Implementation teams to ensure successful customer outcomes. * Support customers through platform upgrades, new feature adoption, technical reviews, and release-related initiatives. * Represent the organization in strategic customer meetings, executive reviews, technical workshops, escalations, and governance discussions. * Capture customer feedback, recurring challenges, and technical insights to help influence product improvements and strategic decisions. * Create and maintain technical documentation, best-practice materials, playbooks, and customer-facing resources. * Drive process improvements, automation initiatives, and scalable technical account management practices. * Leverage AI-powered tools to enhance productivity, reporting, documentation, analysis, and customer communications. * Travel as required to support customer workshops, Executive Business Reviews, strategic planning sessions, and technical training engagements. Requirements * Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar. * Demonstrated success building trusted relationships with senior technical stakeholders, including CTOs, Engineering Leaders, Architects, Product Leaders, and executive decision-makers. * Strong ability to balance technical depth with strategic customer engagement and executive-level communication. * Experience supporting enterprise customers in complex, multi-stakeholder environments and acting as a trusted advisor throughout the customer lifecycle. * Strong understanding of SaaS products, live production environments, software development processes, release management, incident handling, and escalation management. * Hands-on experience with APIs, integrations, data flows, web technologies, technical configurations, and system architecture concepts. * Excellent communication, stakeholder management, presentation, and relationship-building skills. * Strong analytical, problem-solving, and organizational abilities with a structured and pragmatic approach. * Ability to identify risks, dependencies, and opportunities within complex customer ecosystems and drive solutions to completion. * Experience collaborating effectively with Product, Engineering, Support, Customer Success, and Implementation teams. * Familiarity with project and issue management tools such as Jira. * Experience using AI tools to improve workflows, reporting, automation, documentation, analysis, or customer operations. * Demonstrated experience building or implementing AI-enabled projects, workflows, or automations with measurable impact. * Comfortable working in a remote, international, and fast-paced environment. * Willingness and ability to travel regularly for customer-facing engagements across Europe and North America. * Fluent English communication skills. Preferred Qualifications * Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce technologies, or digital marketing ecosystems. * Knowledge of loyalty program concepts including rewards, points, tiers, segmentation, personalization, and omnichannel engagement. * Experience with RESTful APIs, SDKs, webhooks, authentication methods, JavaScript frameworks, and data integration solutions. * Understanding of database technologies, including SQL and NoSQL concepts. * Experience with e-commerce platforms such as Shopify, Magento, or similar solutions. * Familiarity with CRM and marketing automation platforms such as Salesforce, Braze, Bloomreach, Emarsys, or equivalent tools. * Experience leading technical workshops, solution reviews, architecture discussions, or Executive Business Reviews. * Background in customer success, professional services, solutions engineering, implementation consulting, or related disciplines. * Experience improving technical account management frameworks, documentation, dashboards, automation, or operational processes. Benefits * Competitive compensation package. * Comprehensive health insurance coverage. * Remote-first work environment with flexible working arrangements. * Flexible working hours that support work-life balance. * Strong career development and advancement opportunities. * International and multicultural team environment. * Collaborative and entrepreneurial company culture. * High-impact role with significant ownership and visibility. * Ongoing learning and professional growth opportunities. * Company retreats, team gatherings, and opportunities for in-person collaboration. * Supportive team environment focused on innovation, knowledge sharing, and success. * Inclusive workplace that values diversity, creativity, and individual contributions. How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Identity and Access Management Specialist II Location: Rockville, MD — Onsite ( 5 days Onsite) Travel: Approximately 10%–15% Clearance: Ability to obtain and maintain a Public Trust Tier 2 background investigation and HHS PIV credential Sponsorship: No sponsorship assistance is available for this position. Position Overview LCG is seeking an Account Manager to support enterprise identity, access, and account-management operations within the Health Resources and Services Administration’s secure federal IT environment. This position supports more than 3,100 active enterprise user accounts across Microsoft Active Directory, Microsoft Entra ID, Okta, and SailPoint Identity Governance. The specialist will ensure that account provisioning, access changes, authentication support, account termination, and compliance reporting are completed accurately, securely, and in accordance with HRSA, HHS, and federal security requirements. The successful candidate will serve as a dedicated resource for daily account-management operations and work closely with federal IAM administrators, DEUS leadership, system owners, and the Contracting Officer’s Representative. The role will also help improve account-management processes through PowerShell scripting, ServiceNow automation, Entra ID workflows, Okta Workflows, and other identity automation capabilities. Key Responsibilities Identity and Access Management * Administer and maintain user accounts across Microsoft Active Directory, Microsoft Entra ID, and Okta. * Process employee and contractor account requests in accordance with approved onboarding documentation, ServiceNow tickets, and established standard operating procedures. * Create, modify, disable, and terminate user accounts throughout the full identity lifecycle. * Grant access to approved systems, applications, shared mailboxes, distribution lists, security groups, and enterprise resources. * Update account attributes, group memberships, license assignments, roles, and access permissions based on approved requests. * Verify that all account-management actions are properly authorized before provisioning, modifying, or removing access. * Troubleshoot account lockouts, password issues, multifactor authentication failures, synchronization problems, attribute errors, and smart card or PIV authentication issues. * Support hybrid identity environments involving Active Directory, Entra ID, Microsoft 365, and Okta. * Escalate terminated, suspended, disabled, or otherwise restricted account issues to the appropriate federal IAM administrator. * Ensure no account-management action is performed outside approved procedures or authorization channels. Identity Governance and Access Controls * Support SailPoint Identity Governance as a managed enterprise service. * Troubleshoot user-access issues and interpret identity provisioning, certification, and access-review results. * Coordinate with federal and NIH identity administrators when issues require escalation. * Assist with the development and implementation of role-based access control models. * Support birthright provisioning approaches that standardize baseline permissions and improve onboarding efficiency. * Help identify excessive, outdated, conflicting, or inappropriate user access. * Support remediation activities directed by system owners or federal IAM administrators. PowerShell and Workflow Automation * Develop, test, document, and maintain PowerShell scripts for account creation, modification, deprovisioning, group administration, and compliance reporting. * Automate onboarding, offboarding, account modification, and access-management workflows. * Support automation using PowerShell, Microsoft Entra ID, Okta Workflows, and ServiceNow workflows. * Develop automated reports covering provisioning status, deprovisioning activity, access changes, inactive accounts, and compliance exceptions. * Identify manual account-management processes that can be improved through automation. * Ensure scripts and automated workflows include appropriate controls, validation, documentation, and error handling. Account Recertification and Audit Support * Conduct quarterly account reviews for assigned systems. * Compile current users, assigned roles, access permissions, and last-access information. * Identify inactive, orphaned, duplicate, or potentially inappropriate accounts based on HRSA requirements. * Provide review findings and recommended corrective actions to system owners. * Implement approved account modifications or removals. * Improve the accuracy and efficiency of recertification activities through automation. * Prepare the Quarterly Account Recertification Report, including findings, inactive accounts, exceptions, and completed corrective actions. Process Management and Continuous Improvement * Develop and maintain policies, procedures, standard operating procedures, work instructions, and technical documentation for account-management activities. * Review and update account-management documentation at least twice annually. * Collaborate with federal subject-matter experts to identify workflow improvements and automation opportunities. * Assess the current account-management environment to identify bottlenecks, control gaps, and inefficient manual processes. * Document recommendations for OIT and DEUS leadership review. * Prepare the Bi-Annual Process Assessment Report summarizing automation opportunities, expected efficiency gains, and proposed procedural updates. * Promote consistent identity-management practices across the support organization. ServiceNow and Enterprise IT Operations * Record all account-management, authentication-support, and identity-related activities in ServiceNow. * Maintain complete, accurate, and properly categorized incident, request, change, and CMDB records. * Ensure requests that arrive outside ServiceNow are entered into the system before work proceeds. * Support identity-related issues involving Microsoft 365, Teams, Exchange, SharePoint, OneDrive, VPN access, Zscaler connectivity, and network authentication. * Coordinate escalations with the DEUS IAM Team, HHS OCIO IAM, NIH CIT Service Desk, desktop engineering, network operations, and other technical teams. * Provide timely status updates and maintain clear documentation throughout the ticket lifecycle. * Contribute account-management updates to recurring DEUS reports and weekly presentations. Security and Compliance * Perform all identity and account-management activities in accordance with HRSA security policies, HHS Information Security and Privacy Policy, HSPD-12, and applicable federal cybersecurity standards. * Verify the identity of users requesting password, access, MFA, or authentication assistance before taking action. * Follow federal privacy and security procedures when handling user information and access requests. * Support identity-related security incident response, vulnerability remediation, and compliance activities. * Maintain appropriate documentation and evidence for account-management actions, access reviews, and audits. * Protect sensitive identity, access, and authentication information throughout all support activities. * Ensure account provisioning and deprovisioning activities are completed accurately and within required timeframes. Functional Guidance and Knowledge Sharing * Serve as a subject-matter resource for identity and account-management questions from DEUS support staff. * Provide functional guidance to Desktop Support Technicians on account-related troubleshooting, PIV authentication, escalation procedures, and ServiceNow documentation. * Train and mentor support personnel on identity-management procedures and approved support boundaries. * Coordinate with the Program Assistant on quarterly recertification tracking, reporting inputs, and deliverable preparation. * Escalate issues beyond the position’s authorized scope to the appropriate federal administrator. Required Qualifications * Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field, or an equivalent combination of education and relevant experience. * Minimum of three years of experience supporting enterprise identity and access management environments. * Hands-on experience administering: * + Microsoft Active Directory + Microsoft Entra ID, formerly Azure Active Directory + Okta * Demonstrated experience with enterprise user lifecycle administration, including provisioning, access changes, group administration, license assignment, and deprovisioning. * Proficiency in PowerShell scripting for user, group, access, and reporting automation. * Experience supporting SailPoint Identity Governance or a comparable identity governance platform. * Understanding of role-based access control and birthright provisioning concepts. * Experience troubleshooting authentication, MFA, synchronization, access, and user-account issues. * Experience using ServiceNow or a comparable IT service-management platform. * Strong documentation, reporting, analytical, and problem-solving skills. * Ability to communicate effectively with technical teams, federal stakeholders, system owners, and end users. * Ability to obtain and maintain a federal Public Trust Tier 2 background investigation and HHS PIV credential. * Ability to work onsite at HRSA Headquarters in Rockville, Maryland. * Ability to travel approximately 10%–15%, including occasional travel to regional offices and Baton Rouge, Louisiana. Certification Requirement Candidates must hold at least one of the following certifications: * CompTIA Security+ * ITIL 4 Foundation * Microsoft Certified: Identity and Access Administrator Associate (SC-300) * Microsoft Certified: Endpoint Administrator Associate (MD-102) Preferred Qualifications * Microsoft Certified: Azure Administrator Associate (AZ-104). * Microsoft Certified: Windows Server Hybrid Administrator Associate. * Okta Certified Administrator or Okta Certified Professional. * CompTIA Network+. * CompTIA CySA+. * Tanium Certified Operator. * CISSP, particularly for candidates with more senior-level experience. * Experience supporting identity and access management within an HHS, HRSA, NIH, or other federal environment. * Familiarity with HSPD-12, PIV credential management, HHS IS2P, and federal identity-management requirements. * Experience conducting access certifications, account recertification reviews, and remediation activities. * Experience integrating PowerShell automation with ServiceNow, Entra ID, Okta, or other identity platforms. * Experience creating formal compliance, audit, operational, or process-assessment reports. * Familiarity with Microsoft Intune, Tanium, Zscaler ZIA/ZPA, and Microsoft 365 administration. Tools and Technologies The selected candidate may work with technologies including: * Microsoft Active Directory * Microsoft Entra ID * Okta * SailPoint Identity Governance * PowerShell * Okta Workflows * Microsoft Entra automation * ServiceNow incident, request, change, CMDB, workflow, and reporting modules * Microsoft 365 * Microsoft Teams * Exchange and Outlook * SharePoint and OneDrive * Zscaler ZIA/ZPA * Microsoft Intune * Tanium * Microsoft Excel and PowerPoint * ServiceNow dashboards and reporting tools Tools and technologies may evolve based on client and program requirements. The successful candidate must be comfortable learning new platforms and adapting to changing federal IT needs. Compensation and Benefits The projected compensation range for this position is $108,000 to $130,000 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Use of Artificial Intelligence in Recruiting LCG may use artificial intelligence (AI) and other automated technologies to support portions of the recruiting and hiring process, including resume review, candidate matching, interview scheduling, skills assessment, and other administrative functions. AI-assisted tools are used solely to support our hiring process and do not independently determine employment outcomes. Final hiring decisions are made by trained hiring professionals following a comprehensive review of each candidate's qualifications. We are committed to equal employment opportunity and strive to ensure our hiring practices are fair, transparent, and compliant with applicable laws. Applicants needing a reasonable accommodation during the application or interview process should contact Human Resources.
Additional Information Job Number 26081350 Job Category Sales \& Marketing Location One Marriott Drive, Berlin, Germany, Germany, 10245VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management In a nutshell The Senior Manager Account Management (m/f/d) serves as the strategic link between Member Hotels, Design Hotels, and the Global Business Development teams. This role is responsible for preserving and sustaining business at member hotels, driving incremental revenue growth, and identifying new commercial opportunities within the assigned region. Through strategic consultation, strong relationship management, and expert representation of the Design Hotels brand, the Senior Manager Account Management fosters credibility and trust with member hotels while ensuring full alignment with Design Hotels \& Marriott systems, standards, and key stakeholders. The position is based at the Design Headoffice in Berlin, Germany. Tasks \& Responsibilities Strategic Account \& Relationship Management * Act as the main point of contact for all regional member hotels, maintaining strong, long-term partnerships. * Provide strategic consultation to member hotels on the optimal use of Design Hotels services and solutions. * Represent Design Hotels brand, values and commercial strategy to regional hotel partners. Revenue Growth \& Commercial Strategy * Develop, plan, and execute a regional commercial strategy aligned with global objectives and based on Design Hotels’ Global Key Account Matrix. * Increase revenue performance across the existing hotel portfolio. * Identify, source, and close opportunities for additional products and services. * Prepare annual sales and marketing budgets, support forecasting and planning activities for member hotels in the region Contract \& Portfolio Management * Support contract renewals for all member hotels in respective region * Support negotiations and execution of supplement agreements for additional services * Ensure contractual compliance and long-term value creation for both parties Market Intelligence \& Strategy Development * Monitor regional market trends, competition, and growth opportunities * Analyze regional and global strategies to identify revenue opportunities * Adapt commercial approaches in response to changing market conditions Competencies Strategic \& Commercial * Strong understanding of hospitality commercial strategy and revenue models * Ability to translate global strategy into regional execution Relationship Management * Exceptional stakeholder management and consultative selling skills * High credibility with senior hotel executives and ownership groups Communication \& Influence * Clear, confident communicator across cultures and seniority levels * Skilled negotiator with strong influencing capabilities Analytical \& Market Insight * Ability to analyze market data, performance trends and competitive landscapes Collaboration * Strong cross-functional coordination and teamwork skills. * Proactive, solution-oriented, and innovation-driven mindset. Experience * Minimum 5 years of experience in hospitality prefereably in sales, business development, or account management * Proven experience managing hotel portfolios or key accounts at a regional or global level * Strong background working with branded hotel systems (Marriott experience highly preferred) Education * Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field * MBA or equivalent advanced qualification is a plus Skills * Strong commercial, negotiation and contract management skills * Excellent presentation and stakeholder communication abilities * High level of financial literacy and revenue management understanding * Ability to work independently across regions with frequent travel * Fluency in English required; additional languages are an advantage Perks \& Benefits * An exciting opportunity to shape the future of our systems * A great experience in the niche market of luxury boutique hotels * Hybrid mobile working options * Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™ * Great benefits at member hotels, brand partners and other employee discounts and special offers, including Marriott Explore rates * Career development opportunities in an international company About Design Hotels™ Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle. The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio. Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Accounts Manager Role Summary The Accounts Manager is responsible for overseeing the company's accounting operations, financial reporting, statutory compliance, taxation, and budgeting. The role ensures accurate financial records, timely statutory filings, efficient cash flow management, and compliance with applicable accounting standards and regulations while supporting management with financial insights for decision-making. Key Responsibilities: Financial Accounting * Maintain accurate books of accounts in accordance with accounting principles. * Oversee day-to-day accounting transactions and ledger management. * Prepare monthly, quarterly, and annual financial statements. * Ensure timely month-end and year-end closing activities. Accounts Payable \& Receivable * Monitor vendor payments and customer collections. * Verify invoices, payment vouchers, and supporting documents. * Reconcile customer and vendor accounts regularly. * Manage outstanding receivables and payment schedules. Taxation \& Statutory Compliance * Ensure timely filing of GST, TDS, Income Tax, and other statutory returns. * Coordinate with auditors, tax consultants, and government authorities. * Maintain compliance with Companies Act and other applicable laws. * Handle statutory audits and internal audits. Payroll \& Banking * Verify payroll processing and salary disbursement. * Manage banking transactions, fund transfers, and reconciliations. * Monitor cash flow and maintain adequate working capital. Budgeting \& MIS * Prepare annual budgets and monitor departmental expenditures. * Generate MIS reports for management review. * Analyze financial performance and recommend cost-control measures. * Support management with financial planning and forecasting. Coordination * Coordinate with Sales, CRM, Purchase, HR, and Project teams for financial documentation. * Ensure timely billing, collections, and vendor payments. * Assist management during financial decision-making. Qualifications * Bachelor's Degree in Commerce (B.Com) * MBA (Finance) / M.Com / CA (Inter) preferred * 6–10 years of experience in accounting and finance * Experience in the Real Estate or Construction industry is preferred. Pay: ₹25,000.00 - ₹80,000.00 per month Benefits: * Cell phone reimbursement * Commuter assistance * Provident Fund Work Location: In person
Account Manager Annual Salary: $52,000 Hours Vary Location: Aurora MO Overview 4M is growing and that means we need to grow our family of Team Members. We’re looking for Team Members that are energetic and highly motivated that want to be part of a winning team. If you are detail-oriented, flexible and have reliable transportation, we should talk. Job Description As the single point of contact within a major account, our Account Manager is the face of 4M Building Solutions to our client. Our Account Managers take ownership of their account to ensure we are meeting and exceeding our clients’ expectations. This is an exciting opportunity to grow with a growing company. Check out our culture video to learn more about us at: https://youtu.be/8v14pCRDRlA Responsibilities * Supervising, coaching and training Team Members * Develop rapport with the client contact and become the single point of contact * Plan and prepare Team Member work schedules * Implement 4M Operational Playbook * Maintain accurate building/facility records * Promote a safe work environment Qualifications * 3+ years in facility services management or equivalent experience * Ability to manage multiple projects at once * Ability to communicate effectively in speech and writing * Strong drive for results * Sense of urgency * Able to use Microsoft Word, Excel, PowerPoint and Outlook * Ability to lead an operations team for a specific client * Ability to analyze issues and create solutions About 4M: Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast and Southeastern United States. Reports To: Regional Manager
Job title – Accounts Manager Salary – £50,000 - £55,000 Location – Canary Wharf Tian Tian Market is a growing retail brand promoting South East \& East Asian lifestyle in the UK. We’re looking for an experienced finance manager to join the team. The ideal candidate will have finance management experience within retail/FMCG industries. They will be comfortable with day-to-day finance duties as well as planning long-term strategy, thriving under tight deadlines \& changing needs. This person will oversee the entire finance function of the company reporting to the owner \& Operations Director. It is an office-based role located in East London. Responsibilities: * Daily cash, card and bank reconciliations across all store locations * Monitoring company bank accounts, cash flow and daily banking activities * Managing supplier account setup and maintaining accurate supplier records * Handling supplier invoice queries, discrepancies and disputes * Monitoring purchasing controls and supporting cost management initiatives * Preparing and reviewing monthly payroll information and payroll submissions * Managing payroll deadlines and responding to payroll-related queries * Preparing and posting journals within Xero including accruals, prepayments and payroll journals * Completing monthly reconciliations for bank accounts, supplier accounts and balance sheet items * Supporting month-end close procedures and management accounts preparation * Preparing and submitting quarterly VAT returns * Managing HMRC correspondence and statutory compliance obligations * Supporting Companies House filings and corporation tax preparation * Managing utilities accounts, supplier contracts and property-related payments * Maintaining lease agreements, insurance policies and business licences * Preparing financial and operational reports for senior management * Monitoring operational costs and identifying cost-saving opportunities * Supporting budgeting, forecasting and financial planning activities * Providing operational finance support to store and management teams * Reviewing and maintaining the company fixed asset register * Supporting product profitability and margin analysis * Monitoring store consumables and operational expenditure * Developing relationships with external contacts such as auditors, solicitors and HM Revenue \& Customs Required skills and qualifications: * Proven experience as a Finance Manager * Proven experience as a Finance Manager or Accounts Manager * Experience in the Retail/FMCG sectors * Strong understanding of financial processes, reconciliations and reporting * Proficient user of Xero and finance/accounting software * Strong interpersonal, communication and presentation skills * Able to manage, guide and support employees to ensure appropriate financial processes are followed * A solid understanding of financial statistics and accounting principles * Experience implementing cost controls and budget management * Working knowledge of VAT, payroll and statutory compliance obligations * Strong organisational skills with excellent attention to detail * BA/MA degree in Finance, Accounting or Economics * Professional accounting qualification such as ACCA/ACA/CIMA preferred you will have eligibility to work in the UK. What you'll receive: You will receive competitive salary, 20 days annual leave (excluding bank holidays), pension, annual pay review, company discount Pay: £50,000.00-£55,000.00 per year Benefits: * Store discount Ability to commute/relocate: * Canary Wharf E14 9JP: reliably commute or plan to relocate before starting work (preferred) Experience: * Finance Manager : 3 years (preferred) * Accounts Manager : 2 years (preferred) Language: * English (required) Work Location: In person
Description: The Account Manager is a proactive relationship builder, organized project leader, and trusted day-to-day partner to both clients and internal teams. As a member of Streetsense’s Creative Agency, this role supports branding, marketing, digital, content, and experiential engagements for clients across the real estate and hospitality sectors. They thrive in a fast-paced environment, balancing exceptional client service with strong project management and a keen eye for opportunities to add value. Reporting to a Senior Account Director within the Agency, this role will independently manage branding and marketing engagements while supporting larger client relationships across the Agency portfolio. The ideal candidate is confident managing clients, leading projects from kickoff through completion, and translating strategic branding and marketing objectives into actionable plans. This role is ideal for someone who has developed a strong foundation in account management and is ready to take greater ownership of client relationships while continuing to grow their strategic, financial, and leadership skills. The Account Manager serves as a key connector between clients and internal teams, ensuring projects are delivered on time, on budget, and at the highest level of quality. They are equally comfortable leading client calls, managing timelines and budgets, coordinating multidisciplinary teams, and identifying opportunities to strengthen client partnerships. Most importantly, they are curious, collaborative, solutions-oriented, and excited to help shape places, brands, and experiences for clients in the real estate industry. This role is best suited for someone with experience in a branding, advertising, marketing, creative, or integrated agency environment who enjoys building client relationships and bringing multidisciplinary creative work to life. KEY RESPONSIBILITIES Client Leadership \& Relationship Management * Independently manage a portfolio of assigned client accounts while partnering with account leadership on larger, more complex engagements. * Serve as the primary day-to-day client contact, fostering trusted relationships through proactive communication and exceptional service. * Lead client meetings, status calls, project kickoffs, and presentations, ensuring clear communication, alignment, and follow-through. * Proactively seek client feedback and identify opportunities to strengthen relationships and enhance the client experience. * Stay informed on clients' businesses, competitive landscapes, industry trends, and market developments to bring relevant insights and recommendations to every engagement. Project \& Account Management * Coordinate and manage multiple projects simultaneously from kickoff through completion with a high degree of ownership and accountability. * Partner with internal team leads to ensure projects are strategically aligned, delivered on time, within budget, and to Streetsense quality standards. * Serve as the central point of coordination between clients and internal teams, ensuring information is communicated accurately and efficiently. * Maintain project financials including budget tracking, invoicing coordination, forecasting support, and project reconciliation. Strategy \& Growth * Support the development and presentation of creative work, proposals, and strategic initiatives. * Identify opportunities to expand existing client relationships through additional services, new projects, and strategic recommendations. * Participate in new business efforts including proposal development, RFP responses, scoping, estimating, and pitch preparation. * Represent Streetsense at client, industry, and networking events as appropriate. Quality Control \& Team Collaboration * Review deliverables to ensure work is aligned with client objectives, brand standards, strategic goals, and agency quality expectations. * Partner closely with strategists, designers, content creators, digital specialists, and production teams to ensure seamless project execution. * Demonstrate strong critical thinking by balancing analytical problem-solving with creative and strategic ideas. * Maintain a positive, solutions-oriented mindset and contribute to a collaborative, high-performing team culture. Requirements: * 3–5 years of experience in account management, marketing, branding, advertising, or client services * Agency experience strongly preferred * Experience working with real estate, residential, mixed-use, hospitality, retail, or placemaking clients preferred * Knowledge of New York City, including Manhattan and surrounding boroughs and neighborhoods, as well as familiarity with the local real estate, hospitality, retail, and cultural landscape, is strongly preferred * Demonstrated ability to independently manage client relationships and multiple concurrent projects * Experience developing project scopes, timelines, budgets, and estimates * Strong presentation, communication, and meeting facilitation skills * Proven ability to build trust with clients and collaborate effectively across multidisciplinary teams * Strong organizational skills with exceptional attention to detail * Entrepreneurial mindset with a desire to take ownership and contribute to account growth * Experience with Wrike, Asana, Monday.com, or similar project management platforms preferred Streetsense is committed to creating a diverse environment and is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Base salary is just one component of Streetsense's total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. This may include Medical Dental \& Vision Insurance, paid time off, 401k match, wellbeing resources, and more. This role involves work in a standard professional environment, with a combination of in-office collaboration, virtual communication, and occasional travel to client sites or other Streetsense offices. The position requires the ability to perform essential job duties, with or without reasonable accommodation - including communicating effectively, working at a computer for extended periods, reviewing creative work, and using standard office software and tools.
DCi, a global leader in Corporate Event Planning, is seeking an Account Manager to join our dynamic Account Management team. If you have prior DMC experience and are looking for a supportive, creative, and collaborative environment, we’d love to hear from you! At DCi, we offer: * Excellent benefits * A dog-friendly office * A team-oriented culture * Leadership that truly listens We believe in a Work Hard, Pay Hard philosophy and are committed to treating our people with respect. Our goal is to be an employer of choice in the industry—and we work every day to make that a reality. If you're ready to be part of a company that values its team and fosters innovation, apply today! Primary Objectives of Position: The Account Manager acts as the principal representative and lead liaison for DCi client programs, including the coordination, planning and management of programs as assigned. In addition, the Account Manager is accountable for obtaining signed contracts, signed addendums and completing the final invoice process. Major Areas of Accountability: * The Account Manager will coordinate and manage assigned programs by implementing a strategy and plan for each program and vendor partner * Post turnover meeting, the Account Manager will assume responsibility and become the main point of contact for the account, including but not limited to: + Communicate with all clients, staff, vendors, and all other involved parties to ensure overall account/client and program satisfaction + Operational program delivery at highest level of service and creativity + Contract vendors and staffing; provide oversight to ensure satisfactory performance + Complete and overall control of programming budgets to conform to budgetary requirements + Ensure appropriate insurance, permits, and certificates are in place + Collect deposits, reconcile add-ons and prepare and issue final billing to client + Must maintain a complete understanding of the program budget, expenses and profitability at all times * Key elements of Account Manager understanding and knowledge: + Transportation Management: Individual and Group arrivals and departures and the ability to develop and operate a transportation vehicle and shuttle system + Décor Elements: have an understanding and knowledge of décor elements used to create an event + Activities and Teambuilding: understanding and production of logistics and coordination + Dine Around: understanding and production of logistics and coordination + Audio, Video, Lighting, and staging elements + Onsite Production and entertainment + Amenity, gifting, and event registration services * Complete sales and contract process as needed * Develop and manage executive level relationships with clients, accounts, and partners * Participate in creative planning sessions with Sales personnel, Design \& Development, and other staff members in the development of concepts and programs for accounts that lead to further sales for DCi with existing accounts * Participate in on-site inspections with Account Executive and clients * Provide any proposal revisions by working with Design \& Development and Account Executive as needed * Communicate regularly with client and Account Executive to relate and assist with the progress of programs, and build rapport with client to ensure positive relations during the program planning process and program execution * Attend events and venues to increase knowledge base to support DCi programs * Build vendor relationships to include hotels, catering companies, entertainers and booking agents, venues, transportation companies, and other industry contacts Knowledge and Skills Required * Bachelor's degree in related field such as Business, Marketing, Advertising or related area * 3+ years’ related experience in program operation, sales, marketing, partnership negotiating, and contracting * DMC experience a significant plus and strongly encouraged * Demonstrate previous high-level experience with Microsoft Excel and PowerPoint Software * Demonstrated ability in developing strategies for effective program operations * Creativity and strong communication, presentation, and customer service skills * Ability to prioritize workload and handle multiple tasks and projects simultaneously * Ability to interface effectively with personnel critically to ensure the implementation of cost-effective programs that meet the accounts specifications * Analytical ability required to monitor profitability and cost effectiveness during program operation * Determine best course of action and best practices to produce and up sell programs that generate profitability and drive account satisfaction * Provide appropriate and effective guidance for team members * Flexibility, ability and willingness to travel monthly throughout the calendar year (Domestic Travel) for programming and operations Benefits: * 401(k) (upon eligibility) * 401(k) matching (upon eligibility) * Dental insurance * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Vision insurance
The Account Manager is responsible for managing key customer relationships, ensuring service excellence, and identifying opportunities for growth and operational improvement. This role involves cross-functional collaboration, proactive communication, and hands-on problem-solving to meet customer expectations and drive results. Account Managers act as the primary point of contact for customers, working closely with internal and external partners to deliver high-quality logistics solutions. This role requires strong knowledge of car hauling transportation and logistics operations, including working with OEMs, auctions, and dealer networks. Key Responsibilities Customer Relationship Management: * Build and maintain strong customer relationships to ensure satisfaction and retention. * Act as the primary liaison between customers and third-party broker networks for effective communication and issue resolution. Cross-Functional Collaboration: * Work with national customers, vendors, and internal teams to design and execute solutions for complex requirements. * Collaborate with claims management personnel to resolve issues efficiently. Revenue Growth and Profitability: * Seek opportunities to grow revenues and improve profitability. * Analyze spot-buy opportunities and assign rates to balance business gain with desired profitability. Quality and Performance Management: * Investigate quality issues and discrepancies, suggesting corrective actions and working with stakeholders to resolve them. * Review customer KPI reports and address areas of concern. Pricing and Bids: * Enter RFQ opportunities in Salesforce and manage the bid process. * Coordinate with the Pricing team for spot buys and special move requests. * Follow up on bid status and ensure all opportunities are logged accurately. * Lead the preparation and delivery of Quarterly Business Reviews (QBRs), including gathering performance data, identifying trends, and creating presentations to highlight value delivered and opportunities for improvement. Inventory Management: * Conduct daily reviews of on-hold inventory, dwell times, and ground counts. * Communicate with terminals and operations teams to ensure SLA compliance and inventory accuracy. Customer Meetings: * Lead and schedule regular meetings with customers, preparing agendas and action plans. * Work with operations and regional managers to address delays and provide solutions. * Document and communicate meeting outcomes, logging notes in Salesforce and escalating issues as necessary. Communication: * Internal: Proactively communicate urgent issues, provide weekly updates on account status. * Customer: Proactively communicate with customers, acknowledging inquiries and ensuring timely follow-ups. Qualifications * Customer Service Orientation: Passion for exceptional service and long-term relationship building. * Communication Skills: Effective oral and written communication with diverse stakeholders. * Organizational Skills: Highly organized and detail-oriented, capable of managing multiple tasks. * Analytical Skills: Strong problem-solving skills, with the ability to evaluate alternatives and make decisions. * Technical Proficiency: Proficient in Microsoft Office (Excel) and routing or dispatching systems. * Experience: College degree or five years of customer service experience, preferably in transportation, logistics, or carrier management. Experience in the remarketed automotive industry is a plus. United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day. Health \& Wellness * BCBS PPO Medical with Telehealth * Delta Dental * NVA Vision * Company Paid Life and AD\&D * Supplemental Life * Dependent Life * Short-Term Disability * Employee Assistance Program (EAP) * New Vehicle Supplier Discounts Financial Benefits * 401(k) with Company Match Work-Life Balance * PTO Program (Vacation, Sick, Personal, Jury, Bereavement) * 6 Paid Holidays Pay: $75,000.00 - $80,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee discount * Health insurance * Paid training * Vision insurance People with a criminal record are encouraged to apply Work Location: In person
persona serviceDüsseldorf, North Rhine-Westphalia, Germanyonsite
From $196/yr
Du willst dein Fachwissen in einem neuen Arbeitsumfeld einbringen? Dann bist du hier genau richtig! Wir sind mehr als nur Recruiter:innen – wir sind dein persönlicher Karriereberater. Unser Fokus: Dein nächster beruflicher Schritt, in dem du dich wirklich wohlfühlst. Für unseren Kunden, ein international tätiges Unternehmen der Architektur- und Ingenieurplanung in Düsseldorf, suchen wir dich als Key Account Manager (m/w/d) im Rahmen der Direktvermittlung . Benefits: * attraktive Vergütung und betriebliche Altersvorsorge * moderner Arbeitsplatz in zentraler Lage * individuelle Weiterbildungsmöglichkeiten und Coachingangebote * spannende Projekte im internationalen Umfeld * kollegiales Team mit flachen Hierarchien * flexible Arbeitszeitmodelle für eine Work-Life-Balance * regelmäßige Firmenevents und gemeinsames Teambuilding Aufgaben: * du übernimmst die aktive Akquise neuer Kunden und Projekte im Bereich des schlüsselfertigen Hochbaus zur nachhaltigen Erweiterung des bestehenden Netzwerkes * zudem bist du verantwortlich für die Durchführung detaillierter Marktforschungen sowie die professionelle Präsentation des Unternehmensportfolios bei potenziellen neuen Kund:innen * weiterhin betreust du die japanischen Kunden und Projekte in Deutschland und fungierst dabei als zentrale Schnittstelle zwischen allen internen Projektbeteiligten * die Identifizierung und Bewertung von Chancen sowie Risiken gehört ebenfalls zu deinen Aufgaben, wobei du eng mit den operativen Projektteams zusammenarbeitest * im Rahmen deiner Tätigkeit unterstützt du die Vertriebsaktivitäten in West-, Nord- und Süddeutschland durch regelmäßige Besuche von Fachmessen und Branchenveranstaltungen * des Weiteren unterstützt du die Erstellung von Nachtragskalkulationen und stellst den Informationsfluss zwischen Planer:innen, Subunternehmer:innen und Kund:innen jederzeit sicher * abschließend verantwortest du die Pflege langfristiger Kundenbeziehungen und koordinierst die Zusammenarbeit mit externen Parteien zur erfolgreichen Realisierung komplexer Bauprojekte Profil: * du hast ein abgeschlossenes Studium als Bauingenieur (m/w/d), Architekt (m/w/d) oder eine technische Weiterbildung als Bautechniker (m/w/d) erfolgreich absolviert * zudem verfügst du über eine mindestens fünfjährige Berufserfahrung in der Baubranche sowie fundierte Kenntnisse in der Projektorganisation und der Projektabwicklung * deine sicheren Kenntnisse in den gängigen MS-Office Anwendungen wie Excel und Word sowie idealerweise in MS-Project und Allplan zeichnen dich aus * du verfügst über Deutschkenntnisse auf C1-Niveau sowie japanische Sprachkenntnisse auf muttersprachlichem Niveau und bringst zudem gute Englischkenntnisse für die internationale Kommunikation mit * weiterhin bringst du ein hohes Maß an Reisebereitschaft für das Vertriebsgebiet in Deutschland sowie eine ausgeprägte interkulturelle Kompetenz für die Zusammenarbeit mit * abschließend bist du ein absoluter Teamplayer mit souveränem Auftreten, der durch Verhandlungsgeschick punktet und auch in stressigen Situationen stets einen kühlen Kopf bewahrt * für die Ausübung dieser verantwortungsvollen Position bringst du neben deiner fachlichen Expertise auch eine gültige Arbeitserlaubnis sowie einen festen Wohnsitz in Deutschland mit Jetzt bewerben! Mach den nächsten Schritt – mit uns an deiner Seite! Seit 1967 sind wir eng mit dem Arbeitsmarkt vernetzt und wissen genau, welcher Kunde zu dir passt. So startest du nicht nur irgendeinen Job, sondern genau den richtigen. Bewirb dich jetzt und leg los! persona service AG \& Co. KG * Frau Carla Marques-Alvito * carla.marques-alvito@persona.de Niederlassung: Düsseldorf Dieser Job ist doch nicht das Richtige? Mit unserem Job-Newsletter jetzt viele Stellenanzeigen bekommen: Gleich anmelden!
SBS is currently recruiting an Account Manager to be responsible for leading and managing the commercial, contractual and relationship aspects of allocated clients. The Account Manager will have responsibility for the client relationship at business line executive level, and will ensure overall account objectives are met, will develop accounts through existing channels to continually grow the business and identify new opportunities to grow the Sopra footprint. This is a highly visible and complex role, since the candidate will be managing key relationships, influencing client engagement and delivery performance as well as directing virtual teams so that client commitments are met. In addition, we expect to see significant growth from the assigned client base. Responsibilities * Accountability for the end-to-end client relationship * Client retention, growth through new business and expansion in existing clients * Maintain high levels of client satisfaction by addressing client issues * Account Strategies to monitor and drive client needs leading to new revenue opportunities * Share insight and knowledge with broader sales team to support the overall team objectives * Collaborative working across lines of business to deliver client needs and net new opportunities Qualifications * High integrity, business acumen, drive, and a desire to help clients win. * Experience of Account Management within financial services. * In-depth experience in navigating the sales process, even during adverse periods. * Working understanding of the financial services industry (particularly retail banking). * Ability to prospect into and manage executive level relationships throughout the sales cycle by building rapport and delivering compelling, persuasive propositions that yield significant return on investment. * Passionate about solving business problems through technology. * Clear and accurate written and oral / presentation skills in front of large teams of senior stakeholders. * Strong collaboration skills with a penchant for building cross-functional (deal) teams to deliver results which individually the stakeholders could not achieve. The role requires the following experience: * A proven track-record of success (and overperformance) in sales and account management. * Demonstrably capable of managing complex sales processes and converting opportunities to new business within existing clients in the financial services market. * Experience of managing contract negotiations with clients. * Knowledge of the retail financial services and an understanding of the solutions that address this market. * Ideally candidates would have worked and supported clients through digital transformations. Company Overview At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software , we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks an Account Manager to join its industry leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers. What’sin it For You: * The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments * The ability to make an impact with a company that is passionate about your career development * Paid training held in the field and at Nalco Water Headquarters in Naperville, IL * Enjoy a flexible, independent work environment * Receive a non-decaled company vehicle for business and personal use * Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! What You Will Do: * Execute strong team leadership by coaching and training other District Reps, championing corporate initiatives, and by planning and leading portions of District Meetings * Generate and execute sales plans and strategies to close new opportunities within existing customer base, and in major, competitively-held accounts, to meet defined territory profit increase goals. * Work closely with large, strategic current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory * Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives * Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels * Demonstrate the ability to stabilize jeopardy business in large, strategic accounts Position Details: * Candidate must reside within a commutable distance from Baton Rouge, LA * Territory covers about a 100-mile radius of the surrounding area * Targeted accounts are within the Oil and Gas industry * \<15%overnight travel required Minimum Qualifications: * Bachelor's degree * 5 years of technical sales or field sales support experience * Position requires a current and valid driver's license * Immigration sponsorship is not available for this role Physical Requirements: * Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) * Ability to perform essential functions of the job, with or without reasonable accommodation Preferred Qualifications: * Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.) * Experience working in a refinery * Water treatment or specialty chemical industry experience * Working knowledge of boilers, cooling towers, and wastewater treatment systems About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food \& beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Annual or Hourly Compensation Range The total Compensation range for this position is $118,600-$177,800 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: * Undergo additional background screens and/or drug/alcohol testing for customer credentialing. * Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion \& Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
At HGV Direct Ltd, we pride ourselves on providing exceptional service and a comprehensive range of products to our customers. Our mission is to drive business growth through innovation and dedication. We are currently seeking a dynamic and driven Sales Account Manager to join our team and contribute to the success of our branch. Key Responsibilities: * Maximise Business Growth: Develop and enhance new and existing business relationships to meet branch turnover and Gross Profit margin objectives. * Customer Engagement: Maintain a regular call schedule within a designated area, ensuring professional and friendly interactions with both colleagues and customers. * Market Insight: Gather and report information on market and competitor activity to your line manager, using this data to drive sales strategies. * Sales Growth: Increase sales and the number of active customers, opening a minimum of 2 new accounts every month. * Customer Account Management: Manage all aspects of current customer accounts, ensuring their needs are met and feedback is communicated to the Branch Manager. * CRM Reporting: Maintain accurate and consistent CRM reporting, ensuring your time is used effectively. * Training and Development: Attend relevant training courses and work with suppliers on the latest product releases to stay informed and communicate updates to customers. * Debtors and Administration: Assist in chasing outstanding debts, manage SOL accounts, and oversee returns, credits, warranties, and surcharges to ensure prompt account payments. Key Accountabilities: * Develop an in-depth knowledge of the company's product and service range, effectively communicating this to the customer base. * Maintain a smart and clean appearance, both personally and for your company vehicle. * Work closely with the Branch Manager to achieve branch margin targets. * Be punctual and travel directly to your customers. What We Offer: * Competitive salary and performance-based incentives. * Opportunities for professional development and career growth. * A supportive and collaborative work environment. * Comprehensive training programs to enhance your skills. Requirements: * Proven experience in sales, preferably within the automotive or commercial vehicle industry. * Strong communication and relationship-building skills. * Ability to analyse market trends and competitor activity. * Proficiency in CRM software and reporting. * A proactive and results-driven mindset. Job Type: Full-time Pay: £29,500.00-£32,000.00 per year Benefits: * Company pension * On-site parking * Sick pay Experience: * Parts Sales auto-industry: 1 year (required) Willingness to travel: * 75% (required) Work Location: On the road
Location: Bryanston Qualification: Bachelors’ degree or BComExperience: 5 years’ in Key Accounts Management experience in Modern trade (Shoprite/ Pick n Pay or Spar)Closing Date: 13 August 2026 Position Summary We’re now looking for a Category Account Manager within our Sales team. The role is responsible for developing and implementing annual key customer plans that are aligned with overall direct imports business and customer strategies, while driving sustainable growth, improving customer penetration and achieving profitable sales objectives. A day in the life of a Category Account Manager: * Develop and execute a clear Key Account Management strategy covering customer portfolio, product priorities, supply alignment, route to market and sales channels to grow penetration within assigned customers and countries, while improving the overall competitive position of the business. * Define customer-specific business objectives, joint business plans and market strategies, and establish clear measures to evaluate performance, identify risks and implement corrective actions. Effectively lead, control and manage distributor, direct-selling and sales execution teams to deliver agreed business objectives, sales targets and KPIs. * Collaborate closely with CDT, Key Account teams, Route to Market Partners, Administration, Marketing and relevant business units to deliver the overall direct imports business plan, ensure effective market intelligence gathering and support timely reporting. * Ensure full adherence to all company principles and policies, including Nestlé and local trade policies, trade terms, CCP, safety requirements, local regulations and applicable WHO or local codes relating to infant formula. * Build and maintain strong strategic relationships with key customers to ensure business alignment, improve customer satisfaction and unlock sustainable growth opportunities. What will make you successful: * Bachelors’ degree or BCom * 5 years’ in Key Accounts Management experience in Modern trade (Shoprite/ Pick n Pay or Spar) * Demonstrated expereince dealing with National and Regional Buyers. * Must know how the retail business works * Customer facing experience. * Understanding profitability, margins, Profit \& Loss (basic understanding)
SUMMARY A highly experienced and client-centric Senior Field Account Manager leads strategic relationships with key accounts in the digital media space. The Senior Filed Account Manager provides a tailored client experience, ensuring every client interaction is personalized, proactive, and results-driven. This position serves as the primary point of contact for high-value clients, driving digital media strategy, campaign performance, and long-term growth. This role will demonstrate confidence, energy, professionalism and influence with all client interactions. KEY OUTCOMES \& RESPONSIBILITIES Key Outcome: Account Management \& Account Health - Deliver measurable improvements in client satisfaction, retention, and growth by managing a portfolio of strategic accounts with precision and care. Key Responsibilities: Serve as the trusted advisor for a portfolio of strategic clients, strategize on and provide exceptional service and support. Oversee the overall health of assigned accounts, including contract renewals, managing customer expectations, and monitoring usage data. Lead regular virtual and occasional in-person meetings to review performance, align goals, and identify growth opportunities. Provide excellent customer support, resolving issues promptly and ensuring a positive client experience. Autonomously identify cross-selling opportunities with customers participating in a Butler/Till program. Maintain a high engagement rate with customers through active, value-add outreach efforts to support retention and new business generation. Ensure a seamless onboarding and ongoing experience that reflects a standard of exception, detail oriented customer care Support both virtual and in-market larger-scale events through presenting, marketing, and educating our customers in both 1:1, small group and large group settings. Key Outcome: Consultative Advisement - Drive strategic marketing impact by serving as a consultative partner to clients, translating insights into actionable plans and measurable results. Key Responsibilities: Foster strong and lasting customer relationships through the sharing of expertise, product-specific education, and consultation as their respective marketing partner Conduct gap analysis with customers to understand their marketing objectives, challenges, and opportunities, identifying opportunities for upselling or cross-selling through expert consultation. Translate client objectives into actionable media plans and performance metrics. Monitor campaign performance and provide strategic recommendations for optimization on various marketing platforms, including social media. Acquire and actively utilize in-depth knowledge of Butler/Till’s diverse range of marketing products, including digital marketing, social media campaigns, content creation, and SEO. Stay abreast of industry trends, market dynamics, and competitor activities. Provide feedback to internal stakeholders based on market insights and agent interactions. Key Outcome: New Business Generation - Accelerate revenue growth and client portfolio expansion through strategic engagement, opportunity identification, and data-driven outreach. Key Responsibilities: Identify upsell and cross-sell opportunities aligned with client goals. Maintain high client retention through proactive engagement and value delivery. Track and report outreach and engagement activities, insights collected, recommendations made, forecasting, and results across all efforts. Other Responsibilities: Assist in all annual/rolling program enrollment activities as needed to support the account. Occasional travel is required to attend marketing events hosted by Butler/Till or its clients. Support training, guidance and skill development of other team members. REQUIREMENTS Required: 4-6+ years of experience in Account Management. 4-6+ years of experience in end-to-end sales solutions. 4-6+ years’ experience with CRM software. Deep understanding of digital media platforms, performance metrics, and campaign strategy. Solution-focused sales experience with a strong understanding of consultative selling and sales strategies. Demonstrated success in integrating social media strategies with broader marketing and sales initiatives. Bachelor’s degree in Sales, Marketing, or Communication preferred – A combination of education and experience will be considered. Strong understanding of content creation, storytelling, and brand voice for social platforms. Ability to identify emerging trends and leverage them to enhance engagement and conversion. Proven track record in account management with cross-sell expertise. Excellent communication and presentation skills. Self-motivated, results-oriented, and able to thrive in a fast-paced environment. Preferred: Experience marketing at larger scale events such as trade shows exhibiting. Outside sales experience. Experience with marketing products; branding and digital marketing. CORE COMPETENCIES: CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients COLLABORATIVE: working with teams and across the organization with ease OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstances RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting WORK ENVIORNMENT \& PHYSICAL DEMANDS The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate. (I.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to enable individuals to perform the essential functions. Commitment to Diversity, Equity, Inclusion and Belonging Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you'll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work. EEO DISCLAIMER Butler/Till is an Equal Opportunity Employer to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. COMPENSATION Butler/Till is committed to providing pay transparency of our compensation philosophy and ensuring equitable pay practices for our employee owners. The compensation range for this position is $55,000 - $87,000 and represents the annual salary range in Rochester, NY. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. This is just one component of Butler/Till’s total compensation package for employee owners. The total compensation package for this position may also include other elements, including ESOP (employee stock ownership plan), an annual bonus, in addition to a full benefits package, and paid time off benefits, including 100% paid parental leave. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Accounts \& Payroll Manager Sticky Baits, one of the UK's leading bait manufacturers, is looking for an experienced Accounts Manager with strong Sage software skills to join our expanding team. You'll be responsible for managing the day-to-day financial operations of the business, processing both weekly and monthly payrolls, preparing VAT returns, producing management accounts for the Managing Director, and preparing financial information in readiness for our external Chartered Accountant. You'll play a key role in maintaining financial accuracy, ensuring compliance, and supporting the continued growth of the business. This is an exciting opportunity to become part of our ongoing digital transformation programme, where we're investing in new systems and improving processes across the business. The finance team is at the heart of this change, so we're looking for someone who embraces new technology, enjoys challenging the status quo, and thrives in an evolving environment. What You'll Be Doing * Managing the day-to-day accounting function, including reconciliations and supplier payments. * Preparing monthly management accounts and financial reports for the Managing Director. * Preparing financial records and supporting documentation for the external Chartered Accountant, including year-end accounts preparation. * Preparing and submitting accurate VAT returns. * Processing both weekly and monthly payrolls, ensuring accuracy and compliance. * Maintaining employee payroll records and statutory payroll obligations. * Managing cash flow, bank reconciliations and maintaining accurate financial records. * Identifying opportunities to improve financial processes, increase efficiency and support business growth. * Playing an active role in the company's digital transformation by helping implement and improve new finance systems and processes. * Ensuring compliance with relevant financial legislation and company procedures. What We're Looking For * Proven experience in an Accounts Manager or similar finance role. * Strong working knowledge of Sage 200, Sage Payroll and Microsoft Excel. * Experience preparing management accounts, VAT returns and year-end accounting information. * Experience processing both weekly and monthly payrolls. * Excellent organisational skills with exceptional attention to detail. * A proactive, forward-thinking mindset with a genuine enthusiasm for continuous improvement. * Someone who enjoys change, embraces new technology and is excited by opportunities to improve systems and processes. * The ability to work independently, prioritise workloads and meet deadlines. * Previous experience within a manufacturing or production environment is desirable. * Experience working with manufacturing systems or ERP software would be advantageous but is not essential. What You'll Get * Competitive salary (dependent on experience). * The opportunity to play a key role in an ambitious and growing business. * The chance to help shape and influence our ongoing digital transformation programme. * A supportive and friendly working environment. * Employee product discounts. * Casual dress. * Free on-site parking. Join Sticky Baits at an exciting time of growth as we continue to expand our operations. This is an excellent opportunity to take ownership of the finance function, contribute to the modernisation of the business, and make a genuine impact as we continue to grow. Job Types: Full-time, Permanent Pay: £32,000.00-£37,000.00 per year Benefits: * Company pension * Employee discount * On-site parking Ability to commute/relocate: * Howden DN14 7XF: reliably commute or plan to relocate before starting work (required) Experience: * Accounts and Payroll: 5 years (required) Work Location: In person
ABOUT NEXVEL Since 2014, Nexvel has helped local businesses — home services companies, healthcare organizations, franchises, professional service firms, and growing regional brands — compete in a tech-driven world. Our mission is to bring the big-brand experience to local brands. Today we're building a new kind of agency model: combining a decade of local business marketing expertise with AI-assisted workflows, automation, and modern client success systems. We're looking for an Account Manager who can help us deliver that experience at a higher level. THE ROLE The Account Manager serves as the primary relationship and coordination lead between Nexvel and our clients. You'll keep client communication, marketing priorities, internal tasks, timelines, reporting, and deliverables organized and moving forward. This is not a passive client service role. We're looking for someone highly organized, professional, proactive, tech-comfortable, and genuinely interested in helping local businesses grow. You'll work closely with leadership, strategists, designers, developers, SEO and paid media specialists, content teams, and technology partners to ensure clients feel supported, informed, and confident in the work being done on their behalf. LOGISTICS* Full-time position * In-office at our Elkins Park, PA location to start, with hybrid flexibility as you ramp up and get comfortable in the role * Local travel required for client meetings across the Greater Philadelphia area * Reports to the two agency partners WHAT YOU'LL DO Client Relationship Management* Serve as primary day-to-day contact for assigned clients * Build strong relationships with business owners, office managers, marketing contacts, and internal client stakeholders * Understand each client's business, goals, services, target customers, local market, and marketing priorities * Lead client check-ins, status calls, follow-up meetings, and internal recap discussions * Make clients feel heard, supported, and confident that Nexvel is actively managing their account Project \& Task Management* Create and send meeting notes, action items, next steps, and follow-up summaries * Track open tasks, client requests, internal assignments, deadlines, and deliverables * Coordinate with internal team members to move website updates, SEO work, content, design, advertising, reporting, CRM, and marketing automation tasks forward * Follow up consistently so nothing falls through the cracks * Help prepare proposals, scopes of work, contracts, client updates, and renewal conversations Marketing Coordination* Translate client needs into clear internal direction for the team * Review reports and campaign updates to identify trends, questions, concerns, and opportunities * Help clients understand what's being done, why it matters, and what the next priority should be * Support proactive recommendations based on client goals, campaign performance, seasonality, and business needs AI-Assisted Agency Operations* Use Nexvel's internal systems, AI-assisted workflows, and client intelligence processes to improve account management * Maintain accurate client information, marketing priorities, meeting notes, and campaign history * Participate in the continued development of Nexvel's next-generation agency operating model * Bring curiosity, adaptability, and a willingness to learn new tools and processes Requirements WHAT WE'RE LOOKING FOR Required* 2–5 years of experience in account management, client success, marketing coordination, project management, or agency operations * Working knowledge of digital marketing: websites, SEO, paid advertising, social media, content, Google Business Profile, email marketing, lead tracking, or CRM * Strong written and verbal communication skills * Excellent follow-up, organization, and task management * Ability to manage multiple clients and priorities simultaneously * Comfort presenting to and communicating with business owners, executives, internal teams, and vendors * Valid driver's license and reliable transportation (local travel required) Strongly Preferred* Experience at a marketing agency, digital agency, web company, or local business marketing environment * Experience with Google Workspace, CRM platforms, project management software, reporting dashboards, or AI/marketing automation tools * Comfort with new technology and interest in modernizing how agencies work THIS ROLE IS NOT A FIT IF YOU* Need every task handed to you step by step * Avoid client communication * Are uncomfortable with technology or new tools * Struggle with follow-up, details, or deadlines * Prefer to work in a narrow role with limited client interaction * Are looking for a purely creative, purely strategic, or purely administrative position Benefits COMPENSATION \& BENEFITS* Base salary: $60,000/year * Performance bonus opportunity based on client retention and account growth * Medical and dental insurance * IRA with 3% employer match * Paid time off * Flexible schedule WHY JOIN NEXVEL* Join a local agency with a decade-plus track record in the Philadelphia market * Work directly with leadership and have visibility into how the company is evolving * Help shape a new agency model combining strong client relationships, marketing expertise, and AI-assisted systems * Grow with a company that values innovation, accountability, and practical execution HOW TO APPLY Please apply with your resume and a brief cover letter explaining your experience in account management or client services at a marketing agency or similar environment. Learn More About Nexvel - View our Careers Page
DeliverooManchester, Manchester, United Kingdomonsite
$15 - $30/yr
Account Manager – Dutch Speaking (Belgium Market) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an Account Manager – Dutch Speaking (Belgium Market) to join our Manchester team. In this role, you’ll help our restaurant partners in Belgium get the very best out of our platform, advising them on everything from marketing campaigns to operational excellence. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the SMB (Small Medium Business) team. We are a high-energy group focused on supporting the backbone of our marketplace—local independent restaurants—using a desk-based consultancy model to drive their success. Here’s what your day-to-day might look like: Portfolio Consultancy: Manage a diverse portfolio of accounts through a desk-based model, using phone, email, and video calls to support partner growth. Relationship Management: Maintain long-term relationships with the Belgium partner base, ensuring high-quality service and driving positive outcomes for both the partner and Deliveroo. Campaign Execution: Drive engagement with national and local marketing opportunities, improving key metrics such as restaurant retention and order volume. Cross-Functional Collaboration: Act as the bridge between your restaurants and internal Deliveroo teams to ensure our technology and solutions meet specific partner needs. Performance Improvement: Use data to identify barriers to success and provide creative solutions that help partners offer the best possible delivery experience. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proven Account Management: Significant experience in an account management or sales role, with a track record of building strong relationships that produce results. Multilingual Capability: Professional fluency in Dutch/Flemish is essential to partner effectively with businesses in the Belgium market. Communication Excellence: An excellent phone manner and experience providing high-quality support and consultancy via telephone and video platforms. Analytical Mindset: The ability to use data to get to the crux of an issue quickly and solve problems without over-complicating. Tech Curiosity: A genuine enthusiasm for how technology and digital platforms can help small businesses succeed. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People . Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
JOB PURPOSE : We are seeking an ambitious and commercially minded Junior Account Manager to join our Sales team and support the management of key national retail accounts. Reporting to the National Account Manager, you will play an integral role in analyzing sales data, developing strategic customer partnerships, driving profitable sales growth, and delivering exceptional customer service across a portfolio of grocery/retail customers. The ideal candidate for this role will have sales analytics experience within the consumer/beauty product industry. In addition, this individual will support smaller grocery accounts working closely with the National Sales Manager to whom the position reports. This role provides an excellent opportunity to develop a career in Account Management. You will work collaboratively with internal teams including Marketing, Category, Supply Chain, Finance, Customer Service, and Demand Planning to execute customer strategies, deliver business objectives, and support the continued growth of our wholesale retail partnerships. ESSENTIAL FUNCTIONS : Achievement of targets . Monthly, quarterly, annual sales and profit targets. Ensure flawless implementation of all new product development and achievement of required distribution objectives. Responsibility for the development , maintenance, and implementation of all administration. Preparing reviews for all accounts within his/her responsibility, including strategic planning and resource allocation to achieve account objectives. Build multi-level contacts and develop productive business relationships with external customers Manage and control all promotion expenditure within your responsibility in line with the companyâs guidelines, to ensure an optimum return on investment. Develop and improve tools and systems to monitor the marketplace, our brands and competitorâs performance. Effectively collaborate and coordinate activity within internal departments , category, customer marketing, finance, and customer services to deliver companyâs business priorities. Own and drive initiatives which deliver improved levels of customer service and satisfaction. Responsibility for ensuring identified expenses are kept within budgeted guidelines and completed on time as required by company policy. Ensure personal developments by implementing agreed training and development objectives Drive Off-Shelf Promotional Programs to increase sales through off-shelf promotional programs by developing profitable display features and winning feature space within retailer opportunities Implement Holiday Program to grow sales and profit through Global Sourcing initiative. Pursue opportunity to expand sales in Seasonal category by developing optimal offering, navigating online bid process, guide organization through retailer requirements and timeline of direct import program. Share and Leverage Category Success Stories . Serve as âthought leadershipâ to the PPI Trade Marketing & Sales organization by regularly share product / category success stories to use with other retailers to drive incremental sales across the organization. Identify business opportunities through collaboration and optimize profitability through negotiation with retailer and FBB Marketing / PD organization. Translate those business opportunities into account-specific strategies and tactics that drive market share and growth. Integrate and analyze multiple data sources to create strategies and programs that deliver win-win outcomes through innovation and collaboration with the account team Connect, develop, and maintain relationships with key Retailer Organization contacts, including Buyers, Merchants, Modular Development, Replenishment, Transportation, and Logistics. Cultivate account relationships to understand customer needs and goals to capitalize on business opportunities Build rapport , communicate strategy, and negotiate with customer decision makers, resulting in increased distribution, shelving, merchandising, and improved marketing of FBB brands. Analyze sales trends and supply chain efficiencies to make recommendations to maximize opportunities, while analyzing forecasting metrics and data to ensure accuracy targets are met. Track and report monthly forecast versus actual POS reports, pro-actively addressing potential issues with logistics and inventory levels using monthly key performance indicators (fill rate, in-stock % and carrier on-time %). QUALIFICATIONS: Bachelor's degree in business, commerce, marketing, or related discipline Minimum 2-3 yearâs experience in account management, sales analysis and support, customer management, or FMCG/consumer goods sales Experience working with major retail grocery chains, wholesale customers, military or distributors Knowledge of retail sales reporting, category management principles, and promotional planning Proactive, collaborative, and adaptable, with a commitment to delivering outstanding customer outcomes Familiarity with syndicated market data (such as Circana/IRI or NielsenIQ) is an advantage Strong commercial awareness and an interest in developing a career in Key Account Management Strong organizational skills with the ability to manage multiple priorities and meet deadlines Special skills required: Open and accessible communication style, with the ability to consistently achieve positive results Comprehensive knowledge of the consumer products industry, the category, brand strategies, competitors, classes of trade, with the ability to apply this knowledge to solve complex problems successfully High level of proficiency in Microsoft Excel, PowerPoint, and Microsoft Office Excellent oral and written communication skills Ability to develop and share business presentations Strong analytical skills with the ability to interpret sales data and translate insights into recommendations Excellent people skills with the ability to work well across cross functional teams. Passion for the products and business Results-oriented with a constant sense of urgency; think like an owner and be curious Thrives in a fast-paced environment, while maintaining an enthusiastic hunger for business A valid driver's license and willingness to travel to customer locations when required. What We Offer Competitive salary and annual performance incentive Professional development and mentoring from experienced National Account Managers Career progression opportunities within Key Account Management and Sales Leadership A collaborative, high-performing team environment Employee product discounts and wellbeing initiative. Comprehensive benefits package, including paid leave and health benefits Equal Opportunity Employer We are committed to fostering an inclusive workplace where everyone is treated with respect and can succeed. We welcome applications from individuals of all backgrounds and make employment decisions based on merit, qualifications, and business needs. 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We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose. Customer Accounts Manager The salary range for this role is $13.50 to $14.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager. Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work * Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments * Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy * Second up to the General Manager * Build authentic customer relationships to support customers in their ownership goals and drive sales * Manage the collections process by counseling customers to gain timely lease/merchandise renewals * Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements * Contact customers who have not renewed merchandise agreements * Maintain customers contact over the phone and through home visits * Update customers information and maintain accuracy * Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals * Clean and certify merchandise in the cleaning station for all merchandise personally returned * Complete and maintain weekly vehicle maintenance sheet and route sheets daily * Load, secure and protect product in company vehicle * Safely operate company vehicle * Assist the Sales Team as needed * Any other reasonable duties requested by management Requirements * United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. * Must meet DOT requirements to obtain certification in required states (United States) * Ability to work schedule of hours varying from 8 am to 9 pm * Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly * Two years of college or two years of previous management experience preferred * High School diploma or equivalent preferred * Excellent interpersonal and communication skills * High energy with the ability to effectively perform all functions of the store and multitasking effectively * Proper telephone etiquette * Uphold the Aaron’s Brand and protect company assets * Maintain a professional appearance * Proficient computer skills Aaron’s Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes\: * Paid time off, including vacation days, sick days, and holidays * Medical, dental and vision insurance * 401(k) plan with contribution matching * Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. \Benefits vary based on FT and PT employment status. About Aaron’s At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron’s is an Equal Opportunity Employer. Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
PRINT SOLUTIONS Position Location: 3650 W Market St Hours: Full-Time | 8:00 AM – 5:00 PM Scope: The Account Management position with The YGS Group is expected to possess the level of scheduling, planning, service, and production skills that are required to be the best in the industry. The Account Manager expedites projects and is the service liaison between the customer, sales, production, and multiple production platforms. The successful candidate will advocate on behalf of the client by establishing credibility through a proactive, collaborative, and efficient approach to all affected parties. This position is responsible for the day-to-day service and support of our clients, data management, coordination, and tracking of client projects and resources. Essential Functions This position exists to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Responsible for all aspects of the order from inception to entry, as well as follow through beyond this point. * Initiates, responds, and documents all communications with customers, sales, and manufacturing personnel regarding changes to job specifications or any other pertinent information. * Communicates all schedules, material, and quality and delivery information to the customer, within four hours of receiving such information from planning, scheduling, or manufacturing. * Determines and fulfills customer requirements, including those not stated in the contract or job specifications. * Ensures the entry into production of all complete project materials on day of receipt. * Seeks information from the customer that may lead to other sales opportunities and communicates this information to the Sales team. * Maintains a professional demeanor and an enthusiastic attitude. * Follows all required safety procedures such as PPE’s, ergonomics, chemical hazards, etc. * Performs a job in a manner that protects the health and safety of all employees. * Other duties, as assigned. Education * High school diploma or GED required. * Bachelor’s Degree in Business Administration, Marketing and/or Communication fields, preferred. Skills \& Experience * Strong knowledge of customer service principles and processes, including assessing customer needs, meeting quality standards, and evaluating satisfaction. * Minimum of 5 years of experience in offset, digital, and wide-format print processes, with the ability to provide advisory and consultative support to corporate clients. * Prior experience as an Account Manager in a high-volume print manufacturing environment required. * Proven ability in problem resolution, with sound judgment and comfort in decision-making and risk assessment. * Working knowledge of prepress, press, bindery, fulfillment, and distribution processes from a service perspective. * Proficiency in Microsoft Office applications (Word and Excel) and order entry/production systems such as EFI PACE or similar platforms; ability to quickly learn new software. * Familiarity with desktop publishing tools, including QuarkXPress, PageMaker, Freehand, Illustrator, Photoshop, and PDF workflows. * Basic knowledge of file preflight (e.g., bleed, sizing, and file setup requirements). * Understanding of cost systems, pricing structures, and product profitability. * Strong grasp of written communication, including grammar, composition, and professional correspondence. * Knowledge of administrative and clerical procedures, including record management and general office systems. * General understanding of computer hardware and software relevant to the role. * Highly detail-oriented with strong accuracy. * Excellent verbal and written communication skills. * Strong customer service, project management, time management, and organizational skills. * Demonstrated ability to build and maintain effective client relationships. * Active listening skills, with the ability to understand client needs and respond appropriately. * Ability to clearly convey information both verbally and in writing. * Strong analytical and problem-solving skills, using logic and reasoning to evaluate solutions. * Proactive approach to work with a strong sense of ownership and accountability. * Professional demeanor with a positive attitude. * Ability to work effectively in a fast-paced, high-volume environment while managing multiple priorities. * Strong comprehension and communication abilities, both written and verbal. Physical Requirements Physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Constantly operates a computer/laptop and other office productivity machinery, such as a calculator, copy machine, computer printer, and phone system. * Needs to occasionally move around inside the office to access file cabinets, office machinery, etc. * Must be able to remain in a stationary position 90 percent of the time. * Talking; especially where one must frequently convey detailed or important instructions or ideas to others. Will be required to have conversations by phone and in person with individuals and groups. * Works for long periods on a computer. * Must be able to ascend and descend stairs. * May be required to lift to 10 pounds routinely and up to 20 pounds occasionally. * The environment is considered to contain low/medium noise levels. * The environment is not exposed to extreme changes in temperatures or weather conditions. * Additional hours of work as dictated by the needs of the business. To apply, submit your resume to Apply – The YGS Group . Notice to All Applicants: This posting is not intended to provide an all-inclusive list of duties, rather than to provide an overview of essential functions and basic duties. Requirements, skills, and abilities included, have been determined to be the minimal standards required to successfully perform in the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Employment with The YGS Group is at-will. The employment process with The YGS Group includes a pre-employment background check and post-offer physical and drug screen. The YGS Group is an Equal Opportunity Employer and Drug-Free Workplace.
At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ROLE OVERVIEW The Account Manager focuses on managing and further developing relationships, unique sales strategies and acts as a direct partner to a key account/client that is strategically important to the Mitchell \& Ness business. The role will bring a data driven, storytelling approach to understanding opportunities, strengths, and objectives of the customer base. Excellent relationship management skills are required in addition to an analytical and strategic approach - successful strategic account management is critical to effective job performance. The role will contribute to the creation \& execution of integrated marketplace plans working with merchandising, marketing \& supply chain to leverage the appropriate skills to build \& deliver customer growth. The number one goal for this role is to build strategic partnerships \& team leadership that drives profitable \& sustainable sales growth. HOW YOU WILL MAKE AN IMPACT: - Support Sr. Account Manager Sales by driving new business growth through selling solutions to team shops \& accounts - Research and understand the customer base - business goals, objectives, and challenges - Drive weekly updates with customers - Own operations update meetings internally with all proper stakeholders - Ability to communicate recommendations effectively to the appropriate level of leadership within leadership team of top retailers - Propose solutions to deliver quantifiable business value through an integrated relationship - Work closely with sales operations team to analyze weekly POS for key accounts, present proposed new orders for replenishment/chase and drive sales opportunities - Communicate accurate and timely forecasts to multiple layers of leadership both internally and externally - Preparation of and execution to sales plans, events, campaigns - Deliver strong performance against required sales/revenue targets. - Knowledge and/or passion for sports WHAT YOU BRING TO THE TEAM: - Pursuing a Bachelor’s Degree, or equivalent work experience. A minimum of 5 years of sales experience in the licensed sports industry at revenue level of $3M. - Direct experience as an account manager in licensed sports at mass/mid/SG retailers - Demonstrated ability to build customer relationships that resulted in sales growth - Must be able to maintain effective internal relationships to facilitate sales - Proven track record of identifying growth opportunities that resulted in sales growth - Demonstrated management skills - Demonstrated passion for professional or college sports (NFL, MLB, NBA, NHL, etc) - Strong strategic selling skills - Strong analytical skills to be able to understand and interpret account financials - Excellent communication skills (oral, written, presentation) - Excellent organizational and planning skills - Intermediate computer skills to include Excel and Word At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together. Where You’ll Work and What’s required: - Jacksonville, FL – Fanatics HQ - Ability to travel up to 15% What’s in it for you: Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.
Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care. We exist to create a technology hub for now and in the future. About the Role: Reporting to the Head of Sales and Accounts, we are seeking a highly motivated and results-driven Account Manager to join our team. This role will be responsible for managing relationships with existing customers, ensuring they gain maximum value from our solutions, and identifying opportunities for growth through renewals, upselling, and cross-selling. The ideal candidate will have a proven track record in account management or customer success within a SaaS environment, excellent relationship-building skills, and a passion for helping clients succeed. Responsibilities: * Serve as the primary point of contact for assigned customer accounts. * Build and maintain strong, long-lasting client relationships. * Understand client goals and ensure our solutions deliver measurable value. * Proactively manage customer lifecycle from onboarding through to renewal. * Monitor account health, usage, and adoption to ensure satisfaction and retention. * Identify upsell and cross-sell opportunities aligned with client needs. * Collaborate with product, support, and sales teams to address customer requirements. * Act as the voice of the customer internally, feeding back insights to improve our product and service. * Prepare and deliver regular account reviews, reports, and performance metrics to clients. * Handle contract renewals and negotiations to ensure long-term partnerships. Key Skills \& Requirements * Proven experience (3–5+ years) in account management, customer success, or a similar role in a SaaS company. * Strong track record of client retention, upselling, and delivering measurable business outcomes. * Solid understanding of SaaS business models, customer lifecycles, and subscription renewals. Experience in hospitality and retail is highly desirable. * Commercial awareness and negotiation skills for handling renewals and upsell contracts. * Proficiency with CRM tools to track accounts, communications, and pipeline activities. Ability to balance customer satisfaction with business objectives. * Strong presentation and reporting skills, with the ability to engage operational and senior-level stakeholders. Pay: £35,000.00-£40,000.00 per year Benefits: * Casual dress * Company pension * Free parking * On-site parking * Private medical insurance Work Location: Hybrid remote in Braintree
We are seeking a Account Manager, based in Fort Worth, TX. This position is an integral member of the Central Regions management team will be directly responsible for leading commercial cleaning operations, ensuring that service commitments are fully met, and that the business exceeds budget and growth expectations. With customers located throughout DFW, this position is responsible for overseeing the scheduling of service, training, and performance management of staff, and in meeting all operational and sales expectations for the assigned Market. This position is also responsible for managing corporate expenses related to customer deliveries; and is expected to add corporate revenues through the sales of other services to current customers, while assisting the sales team in developing an additional customer base. This position will report to the VP of Operations. Duties Include: * Ensure the development of long-term strategy as well as sound annual business plans to develop growth. * Oversee daily operations and sales activity, budgets, and team personnel. * Manage corporation expenses relating to cleaning services including delivery costs, labor costs, supplies, etc. * Meet regularly with clients to ensure their satisfaction with current contract services and to identify their changing needs and requirements. * Review service delivery and staffing reports to ensure identification of service and/or contract issues. * Analyze processes and practices considering customer needs and service expectation. * Meet with company leaders to evaluate location performance, understand opportunities to enhance service effectiveness, and to gain insight to regulatory trends that may impact the business. * Understand all customer contract commitments and schedule services accordingly. * Allocate resources appropriate for customer sites and maintain appropriate inventories of supplies. * Meet regularly with Operations and Sales staff and in addition to customers to monitor service delivery performance, identifying any deficiencies in delivery. * Oversee the recruitment of cleaning staff, the training orientation of new staff and the continual development of new staff. * Interaction with senior level managers and or ownership of both current and potential clients to promote business. * Other duties as needed by company. Qualifications: * Bachelor’s degree preferred * Minimum Five (5) years progression in a janitorial or alike industry. Operations management and/or building/facilities management and a working knowledge of the cleaning service industry is preferred. * Strong communication skills both verbally and written ability to communicate effectively with building owners, senior management staff, clients, vendors, and staff. Bilingual preferred, but not required. * Effective problem solving, leadership, organizational and planning skills. * Strong business development experience, skills, and ideas. Compensation: * Salary: $65,000/yr. * Paid holidays and vacation time * Health Benefits Package * Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care * 401K * Opportunity for growth * Bonus eligible Pritchard Industries participates in E-Verify. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Description: TITLE: Account Manager (AM) REPORTS TO: Manager of Account Services STATUS: FULL-TIME; EXEMPT POSITION PURPOSE The Account Manager (AM) is responsible for serving clients in the mid and large group segments. The AM will be supporting the Sr Account Manager (SAM) and / or Account Executive (AE) for renewal, retention, and new business activities. The AM will work with the support of and mentor to an Account Specialist (AS) on certain clients. RESPONSIBILITIES ESSENTIAL FUNCTIONS: Renewal / Implementation Work * Tactical planning and execution of standard RFP processing, spreadsheeting (in conjunction with Data Analyst-DA and Account Specialist-AS) and preparation of presentation materials and booklets if needed. * Develop timelines, communicate to Benefit Advisor (specifically decision date needed), client and team and provide direction to the team on tasks within the timeline and monitor adherence to projects. * Coordinate with AS and DA spreadsheet work to include oversight, review, and completion of certain spreadsheet exhibits. * Provide direction to DA and / or review benchmark reports. * Work with AS / DA to provide and review payroll deduction spreadsheets if requested. * Coordinate client decisions and implementation with Sr Account Manager and / or Account Specialist, initiate sold case checklist. * Create Commission Summaries and Disclosures for review. Work with BA on commission review / updates, create and approve Commission Summaries and Disclosures. * Order and review SBC’s / Certificates of Coverage for final review. * Oversight of financial reporting for certain clients * Participate in implementation calls with new carriers as necessary. * Track certain time sensitive items (i.e., ID card generation, EDI feed completion) during renewal periods Employee Communication \& Engagement / Client Service * Conduct employee education meetings during both open enrollment and throughout the year as needed * 24-hour response time to client service emails and voice mails. * Work on elevated concierge service issue resolution for certain clients. * Develop PPTs to include programming of AI voice overs through technology tool to deliver recorded presentations to clients. * Execute client service deliverables based on strategic plans such as wellness initiatives, employee technology and communication materials. * Benefit Guide creation / tactical execution and review to final draft with Graphic Designer. * Assist with coordinating enrollment portal builds (reviewing rates and carriers, providing information to certain portal managers) * Assist clients with problems encountered with carrier/vendor partners. Other: * Develop and maintain a strong business relationship with existing and future clients to provide business continuity and increased revenue growth. * Follow outlined BIM scope of services as assigned for each client. * Develop and maintain a positive relationship and rapport with each insurance carrier to further satisfy our clients’ needs, departmental needs and facilitate the processing of business. * Seek out opportunities within client for cross selling of other lines of coverage. * Assist in development and adhere to BIM Standard Operating Procedures (SOPs) and workflows. * Attend and complete any training sessions or CE assignments as required. * Answers or facilitates research via UBA compliance resource, Mineral of general HR topic related questions (i.e., COBRA, FMLA, Section 125) * Maintain awareness of new developments or changes with the various carriers and new Federal/State laws that may affect how our clients must administer their benefit programs and pass this information along to our clients. * Work with Compliance consultant on facilitating necessary compliance audit and provide solutions to client for COBRA and Section 125 administration. Monitor 5500 filing dates, PCORI filing and needed updates to plan documents. * Perform other tasks on projects as needed/assigned. * Perform your job in such a manner that other employees will consider it a pleasure and privilege to work with you. Requirements: QUALIFICATIONS REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor’s degree and at least 3 years of experience in insurance industry or employee benefit account management, to include self-funded knowledge or equivalent combination of education and experience. * Kentucky agent’s license in Health and Life (must be obtained within 90 days of employment – Company sponsored) * Possess communication skills necessary to communicate with clients companies and prospects concerning employee benefit lines of coverage * Intermediate knowledge of Microsoft Word and Excel preferred, basic working knowledge required. Knowledge of Power Point preferred. * Strong organizational skills, high attention to detail, responsive and self-motivated.
Security Account Manager Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal?* Career Growth: Opportunities to advance within a global leader in security services * Impactful Work: Play a vital role in protecting people, property, and businesses * Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES:* Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations * Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property * Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams * Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies) QUALIFICATIONS (MUST HAVE):* High school diploma or equivalent * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment * Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business * Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment * Experience in leading, developing, and retaining a dynamic team while building positive client relationships * Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination * Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner * Proficiency in web-based applications and computer systems, including Microsoft Office * Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence * Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.) PREFERRED QUALIFICATIONS (NICE TO HAVE):* College degree in Business Administration or a law enforcement-related field * Law enforcement, military, and/or contract or proprietary security services, or facility management experience * American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification * Previous payroll, billing, or scheduling experience * Aptitude with security systems: CCTV, access control, and badge administration * Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS:* Medical, dental, vision, basic life, AD\&D, and disability insurance * Enrollment in our company’s 401(k)plan, subject to eligibility requirements * Eight paid holidays annually, five sick days, and four personal days * Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. * Pay $93,000.0 to $97,000.00 yearly
Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: * A competitive basic salary of £50k * Y1 OTE of higher! * Comprehensive support and training - both internal and external * Excellent scope for progression, earning potential, professional and personal development * Regular socials in a welcoming, inclusive atmosphere and regular charity events * Incentive company holidays in the snow and sun! * Lucrative incentive and bonus schemes * Pension Trainee Account Manager Role: * Obtain a comprehensive working knowledge of their offering and the marketplace they operate within * Support senior account managers with up and cross selling into larger accounts * Independently manage and sell to lower spend accounts * Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails * Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution * After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: * Educated to degree level * Possess exceptional communication and interpersonal skills * Strong commercial awareness * Self-motivated, with a strong desire to succeed * Ambitious and determined Grab your fast pass! Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. How does it work? * No CV needed right now - just a simple text chat for 15 minutes. * Instant feedback - get your personalized "Sales DNA" profile immediately. * Fast-track your career - secure your seat at our next Live Assessment Day. Hit apply below, check your inbox, and fast-track your career! Candidates must be eligible to live and work in the UK. Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. The Account Manager PB (AM PB) reaches out to clients in close collaboration with the Relationship Manager (RM) and Team Head with a focus on the Middle East Market. He/she demonstrates excellent professional, personal as well as social skills when liaising with clients and the RM. The AM PB ensures the operational client account management and interacts with internal as well as external stakeholders independently, provides clients with relevant information and supports the RM in implementing customized solutions. Furthermore, the AM PB acts as a role model in bringing the best service quality to clients, RMs and Team Heads (THs) in a fast, professional and friendly manner, always living the Julius Baer values (Care, Passion, and Excellence) and thus, helping the team to manage and grow its current client base. He/she channels client feedback to the relevant individuals and departments within the Bank to foster continuous improvement and fast adaptation of processes. The AM PB shows professional commitment to ensuring excellent administration of the account, to clients as well as to the Bank and is willing to go the extra mile. YOUR CHALLENGE * Proactively taking the lead in supporting the Relationship Managers in client relationship management and all related tasks * Participating in client meetings and leading certain parts of them (e.g. documentation formalities, compliance and other requests) * Actively ensuring that operational account management is done professionally, with all tasks/system alerts cleared directly where possible or via Relationship Manager * Ensuring that accurate and high-quality client relationship documentation formalities are met and maintained to a high standard at all times including client identification documentation (CDB) and account opening forms * Processing client orders such as payments, credits as well as foreign exchange and securities transactions; account openings/closings, maintenance of the accounts (general bookkeeping), cash management; keeping client data base up-to-date * Ensure appropriate preparation and upgrade of clients KYC documentation (e.g. yearly account reviews and account opening) in agreement with the Relationship Managers * Particular attention dedicated to AML monitoring and regulatory notifications (advisory process, CRM alerts etc…) * Interacting with clients in an independent and professional manner in all aspects of account management * Compiling presentations, independently drafting investment proposals and supporting in marketing activities * Solving the administrative issues that arise and ensuring that all relevant systems are maintained and updated and all documentation is collected as necessary * Organizing business trips and client meetings * Deputizing of peers within the team and Relationship Managers during absences YOUR PROFILE * Either at least 5 years of experience as ARM or 3 years of experience as ARM and job related higher degree (e.g. Bachelor, CFA/AZEK/CAIA), without counting the apprenticeship period * English is an absolute prerequisite. French is a plus * Proven track-record in servicing banking clients with complex needs (on-boarding new clients, maintaining and extending current relationships) * Successful completion of the internal AM PB training programme * Good knowledge of the Market i.e. familiar with the legal and regulatory environment as well as cultural awareness * Profound understanding of relevant products, services and tools in Private Banking as well as good knowledge of global financial markets and current developments in the industry * Excellent situational adaptability (able to work with RMs and clients from diverse backgrounds) * Friendly, trustworthy and discreet personality with a high level of risk awareness * Proactive and independent work approach as well as takes on extra responsibilities at own initiative * Highly service-oriented and passionate about client servicing with exceptional communication skills and always communicates in a friendly, competent and professional manner * High personal integrity and ethical behaviour We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate account here.
Client Care Account Manager In-Office Position - Brentwood, TN or Santa Rosa Beach, FL Resumes must be submitted in English No Third-Party Recruiters Please! OMNICOMMANDER, Inc. is the fastest-growing startup in the financial technology space. We have been named an Inc. 5000 company for three consecutive years. We pride ourselves on our upbeat, high-tech, and supportive culture. We are a global company with offices in the United States and Latin America. OMNICOMMANDER is the industry leader for digital branches, marketing, and cybersecurity, along with providing a comprehensive suite of digital solutions for financial institutions (FIs). For the first time in history, FIs can partner with a single company to create, host, and manage their Digital Branch within one complete ecosystem. We are seeking a Client Care Account Manager with 4-6 years of experience in account management, client services, or customer success. This individual will serve as a trusted advisor to our clients, driving account growth, managing renewals, and ensuring an exceptional client experience. The ideal candidate is highly organized, relationship-focused, and skilled at collaborating with both clients and internal teams. This is an on-site, in-office position in our Brentwood, TN or Santa Rosa Beach, FL office, where you will be surrounded by other humans. Why You’ll Love Working Here* Be part of a fast-growing fintech company with a fun, supportive culture. * Work in a dynamic, high-tech environment where your leadership will shape enterprise projects. * An AI-forward, global team with offices in Tennessee, Florida, and Bogotá, Colombia. Responsibilities* Client Communication \& Relationship Management: + Serve as the primary point of contact for assigned clients, ensuring timely delivery of tailored solutions and managing client feedback. + Respond to client emails and follow up on pending requests, approvals, and missing information to keep tasks on track. + Build and maintain strong relationships within the team and with clients. * Sales \& Contract Management + Own the sales cycle for sales opportunities and renewals. + Collaborate with Account Executives on new sales opportunities. * Client Onboarding \& Offboarding + Lead client onboarding and offboarding processes, coordinating with all internal stakeholders to ensure a seamless experience. + Help create ticket details that are shared with all stakeholders. * Client Meetings \& Account Management + Maintain full ownership of assigned client accounts, coordinating closely with the Accounting Department on invoicing and account changes. + Host client check-in calls. What we are looking for * Bachelor's degree in Business Administration, Marketing, or a related field; advanced degree preferred. * Professional experience of 4-6 years in customer service, client management, or a related role, with a strong focus on client satisfaction and relationship building. * Excellent communication and interpersonal skills, with the ability to compose professional emails. * Experience in CRM software such as Salesforce and Copper. * Strong work ethic with the ability to work independently as well as collaboratively within a team. * Articulate and well accustomed to a client-facing role. * Maintain regular and predictable attendance. * Self-starter who can work collaboratively in a team environment. * Must be able to sit for extended periods, bend, reach, and perform repetitive tasks on a computer. Benefits: (waiting period may apply)* Company Paid Holidays * PTO Days (Paid Time Off) * PTO Day for your birthday * Medical Insurance * Dental \& Vision Insurance * Company Paid Life Insurance * 401(k) Job Type Full-time Contract Location Brentwood, TN or Santa Rosa Beach, FL A criminal background check is required. Apply at www.OMNICOMMANDER.com/careers
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. As a Key Account Manager, you will drive sales and profitable growth with Local \& Regional Clients in the DACH area, Netherlands and Luxembourg through strong customer relationship management, strategic account development and close cross-functional collaboration. You will manage fragrance development projects and support the execution of the overall commercial strategy for the market. In this exciting role, you will work closely with customers, internal teams and commercial leadership to identify opportunities, deliver innovative solutions and strengthen Givaudan’s position as a preferred partner. The position can based in Baierbrunn or Hamburg in Germany and reports to our Area Sales Director, German Area. Your Key Responsibilities Include Commercial Growth \& Account Management: * Drive profitable business growth across the DACH area plus Netherlands and Luxembourg with designated accounts and customers by managing both top-line and bottom-line performance * Define, implement and coordinate customer business strategies in close collaboration with the Area Sales Director * Build, maintain and strengthen relationships with key decision-makers at customer organizations * Position Givaudan as a preferred partner and supplier through strong customer engagement and value creation * Identify and develop proactive consumer- and market-led business opportunities relevant to customer brands and portfolios * Develop strategic pricing approaches in alignment with global pricing guidelines to maximize project profitability * Negotiate pricing agreements within approved guidelines and manage commercial aspects including pricing, rebates, budgets, forecasts and credit management Project \& Cross-Functional Collaboration * Effectively manage customer projects in close partnership with Marketing, Development and Commercial teams * Plan and drive account activities including defending existing business and developing new opportunities * Support regional and local brands by providing commercial guidance and coordination with Local \& Regional teams * Lead customer meetings, presentations and project discussions * Translate market trends and insights into innovative opportunities for key customer categories and retailer brands Business Support \& Reporting * Prepare and deliver customer and market presentations, reports, and business reviews to support commercial activities and decision-making. * Conduct customer and market analyses to contribute to strategic planning and business development initiatives. * Coordinate and manage customer meetings, site visits, and business travel arrangements in a professional and efficient manner. You? Your Profile Includes * Bachelor’s degree in Business, Marketing, Chemistry, or a related field * Minimum 5 years of proven experience in key account management, sales or commercial roles, ideally within fragrances, FMCG or related industries * Strong customer relationship and negotiation skills * Commercially driven with strong analytical and strategic thinking capabilities * Ability to manage multiple projects and stakeholders effectively * Excellent presentation and communication skills * Collaborative mindset and ability to work cross-functionally in an international environment * Fluent in German and English Our Benefits * Attractive package with benefits (medical insurance, pension, yearly bonus and more) * Excellent opportunities for progressive learning and development * A creative team environment that will inspire you. At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. We value the different perspectives that come from diverse cultures, backgrounds, and experiences. Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow. Every essence of you enriches our world. Join us in making a difference together.
Headquarters: EMEA Remote About Customer.io Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Matt Lane, Manager of Account Management at Customer.io , and I'm looking for an Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own. This role is open to candidates based in the UK or Ireland only. What we value Commercial ownership — you treat your book of business like it's yours, because it is Forecasting discipline and data-driven decision-making, not gut feel Multi-threaded relationships — you build trust across the org, not just with one champion Expansion through value, not feature gates or mechanical levers Close partnership with Customer Success — you see CS as a collaborator, not a handoff What you'll do Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor Partner closely with Customer Success on account health and with Sales on expansion deals Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward What we're looking for 3+ years in Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred) Experience managing $5m ARR, predominantly in the MM space Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own Comfortable pulling usage data, tracking health scores, and building your own dashboards Strong communicator — clear and persuasive with both technical and non-technical stakeholders Based in the UK or Ireland Compensation & Benefits We believe in transparency. Starting salary for this role is $80,500 base + $34,500 variable = $115,000 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager Take-Home Assignment 1-hour Assignment Review Call with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now. To apply: https://weworkremotely.com/remote-jobs/customer-io-account-manager-emea
PLUM AI, Inc is a fintech company empowering financial institutions to grow their business through a cutting-edge suite of AI-driven software, purpose-built for lenders and their partners across the financial ecosystem. This is a fully remote position, open to candidates anywhere in the U.S. with a reliable internet connection. While we gather in person a few times a year, this role is designed to remain remote long-term. You'll collaborate with a high-performing team — including data scientists, marketers, and financial services experts — who stay connected through Slack, video calls, and regular team and company-wide meetings. We’re a team that knows how to work hard, have fun, and make a meaningful impact—both together and individually. Role Summary: We're looking for a professional, client-focused Managed Services Account Manager to lead service delivery and relationship management for our portfolio of commercial real estate clients. In this role, you’ll not only manage client relationships and ensure service satisfaction, but also contribute to operational improvements, growth initiatives, and marketing efforts. This is an ideal position for someone who thrives in a fast-paced, entrepreneurial environment and enjoys the challenge of supporting both traditional industries and cutting-edge tech. Key Responsibilities:* Client Management: Serve as the primary point of contact for assigned managed services accounts, with a focus on driving revenue growth and ensuring we exceed their expectations. * Service Coordination: Ensure client implementations and engagements remain on schedule by providing the data science team with clear direction and priorities. Oversee the execution of client campaigns and strategic initiatives to ensure timely delivery of services, solutions, and prompt resolution of any issues. * Strategic Advising: Help clients align their technology strategy with business goals—especially around CRM and emerging AI tools to ensure seamless execution of campaigns. * Upselling \& Growth: Identify opportunities to expand services and improve client outcomes; assist with scoping proposals and presenting new offerings. * Reporting \& Recommendations: Deliver regular service reviews, usage reports, and tailored, actionable recommendations that highlight PLUM’s impact and demonstrate ongoing value to each client. * Cross-Functional Projects: Collaborate on internal initiatives including onboarding workflows, documentation, and support processes. * Marketing \& Messaging: Contribute to customer success stories, industry-focused content, and sales enablement materials. Requirements Who You Are:* + 2+ years of account management, customer success, or IT service delivery experience—preferably within a managed services provider (MSP) or IT consultancy. + Experience in Commercial Real Estate a must. + Exceptional communication, organization, and relationship-building skills. + 4 year college degree + Strong understanding of IT infrastructure, CRM platforms (Salesforce, HubSpot) and remote support systems. + Comfortable in a startup setting—flexible, self-directed, and solution-oriented. + Experience working with AI startups (e.g. data science, ML ops) a plus but not required. + A proven track record of analytical, problem solving, and decision-making skills. We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements (CRE exp is required), but you believe that you can still bring value to the role, we’d love to see your application! Benefits What We Offer:* A fast-paced, collaborative startup culture with high visibility. * Autonomy, flexibility, and a flat corporate structure that gives you the opportunity for your direct input to be realized and put into action. * Opportunity to make a meaningful impact in building a company and culture. * Equity in a financial technology startup. * Generous health, dental, and vision coverage for employees and family members + 401K. * Eleven paid holidays and unlimited discretionary vacation days. * Competitive compensation and bonus potential. Salary range is $85,000-$100,000k The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
About Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Account Manager As a member of the company’s Account Management team, the Account Manager is responsible for cultivating strong relationships, building meaningful connections, and owning outcomes to drive long-term success for CoreSite customers. Serving as a trusted partner and growth catalyst, the Account Manager oversees a portfolio of existing accounts, proactively uncovering opportunities for expansion, renewal, and risk mitigation. In every interaction, this position exemplifies CoreSite’s Core Values: Commitment to Excellence, Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Duties Strategic Account Management * Develop a deep understanding of each customer’s business, objectives, and challenges to identify growth opportunities and inform renewal strategies. * Create and execute tailored account plans that align CoreSite’s solutions with customer needs. * Monitor account health, usage trends, and customer satisfaction to proactively address risks and reduce churn. * Stay informed on regional market dynamics, competitive landscape, and pricing trends , and leverage these insights to position CoreSite as a strategic partner across the data center, real estate, and telecom sectors. Leasing \& Licensing * Lead renewals and expansions for existing customers by preparing accurate, solution-oriented quotes and proposals to address customer needs. * Respond to customers with thoughtful, solution-oriented proposals. * Conduct site tours for customers and prospects to effectively showcase CoreSite’s capabilities. * Negotiate commercial and legal terms in accordance with company guidelines. * Oversee the accuracy of lease and license documentation and ensure a seamless handoff to Sales Support Managers. Customer Experience \& Collaboration * Build authentic, trusted relationships with customers and cross-functional teams. * Champion customer success by coordinating resources with urgency and care, resolving issues promptly, and ensuring a positive experience at every touchpoint. * Perform other duties and special projects as assigned. * Promote and demonstrate behaviors consistent with CoreSite’s Culture and Values. Requirements Knowledge, Skills, \& Abilities * Ability to thrive in a hybrid work environment with at least two onsite days per week. * Flexibility to travel up to 10%, with potential for increased in-office presence as business needs evolve. * Exceptional customer support skills, with the ability to foster trust, build relationships, and strategically manage a portfolio of complex accounts to drive growth, retention, and long-term customer success. * Excellent interpersonal, verbal, and written communication skills, with a strong customer advocacy mindset and the ability to clearly articulate complex concepts to diverse audiences across all levels of seniority. * Ability to analyze customer needs and offers, leveraging data to make data-driven decisions. * High attention to detail and strong accountability for meeting deadlines. * Proactive self-starter who thrives in a fast-paced environment, able to work independently while contributing effectively to a collaborative, team-oriented culture. * Advanced proficiency in Microsoft Outlook, Office Suite, and Salesforce. Education \& Experience * Bachelor’s degree with an emphasis in communications, business administration, information systems, operations management, or a related field, or equivalent combination of education and experience. * Minimum of 5 years’ experience in a sales or account management role, preferably within colocation data centers, telecommunications, or the technology sector. * Valid driver’s license with a clean driving record and current insurance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the job’s duties, the employee is occasionally required to stand; walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel is required. Compensation: Compensation for this role includes a base salary between $75,000 - $85,000 annually plus commission. Posting Timeline: This role is expected to be posted through May 1, 2026. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! * First-day medical insurance through Cigna with generous premium cost coverage * Dental insurance through Delta Dental * Vision insurance through VSP * Telemedicine through MDLive for Cigna * Healthcare and dependent care flexible spending account (FSA) plans * Health saving account (HSA) plans for employees participating in the High Deductible Health Plan * Life, AD\&D, short-term disability, and long-term disability insurance fully paid by the company * Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance * First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match * Discretionary annual bonus and equity incentive plan * Employee stock purchase plan (ESPP) with a 15% discount * 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays * Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave * Free parking or a company contribution toward a public transit pass Additional Perks * Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family * Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives * Technology Stipend: $100 monthly stipend * Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year * Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants * Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker * Pet Insurance: Keep your furry friends healthy and happy * Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy * Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges * Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care * Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements * Discounts: Discounts, cash back offers, and perks on thousands of brands * LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
Job Summary: The Account Manager (AM) is responsible for managing and expanding an assigned portfolio of commercial deposit relationships by delivering exceptional client service and ensuring the highest level of client satisfaction. Serving as the primary relationship manager, the Account Manager proactively develops trusted relationships with business owners, executives, and key client contacts while coordinating the Bank's resources to resolve operational issues, fraud concerns, Treasury Management needs, and service requests. The Account Manager is responsible for retaining and expanding existing client relationships by identifying opportunities to deepen the relationship through Treasury Management services, additional commercial deposit accounts, and Key Executive \& Owner (KEO) accounts. Working closely with Business Banking Officers, Commercial Loan Officers, SBA Loan Officers, Portfolio Managers, Operations, and Treasury Management, the Account Manager helps ensure every client experiences CommerceWest Bank's high-touch relationship banking model. Essential Functions: * Achieve and maintain 100% client retention by delivering exceptional client service and building trusted long-term relationships. * Accurately complete client requests, including but not limited to new account openings, legal documentation collection and review, and other operational tasks, ensuring completeness, accuracy, and full compliance with established bank policies, procedures, and regulatory requirements. * Serve as the primary point of contact for assigned clients by coordinating timely resolution of operational issues, fraud concerns, Treasury Management support, service requests, and account maintenance. * Manage and expand an assigned portfolio of commercial deposit relationships and KEO accounts, while identifying opportunities to deepen each relationship. * Identify opportunities to expand Treasury Management utilization, including ACH, wires, Positive Pay, Remote Deposit, online banking, fraud prevention services, merchant services, and other Treasury Management solutions. * Deepen existing relationships by identifying opportunities for additional commercial operating accounts, reserve accounts, specialty deposit accounts, and Key Executive \& Owner (KEO) accounts. * Develop relationships with business owners, executives, partners, board members, and key decision makers to establish personal deposit relationships and strengthen the overall banking relationship. * Coordinate with Central Processing Support, Information Security, Treasury Management, and Fraud Management to promptly resolve client operational issues and mitigate fraud risk while maintaining exceptional client satisfaction. * Identify opportunities to refer Commercial Lending, SBA Lending, Treasury Management enhancements, and Specialty Banking services to the appropriate business partners. * Document significant client interactions, service requests, referrals, cross-selling opportunities, and relationship activities within the Bank's CRM system. * Conduct regular relationship reviews with assigned clients to identify service enhancements, operational efficiencies, Treasury Management opportunities, and additional deposit relationships. * Exceptional client relationship management skills. * Strong knowledge of commercial banking operations and commercial deposit products. * Working knowledge of Treasury Management products and services. * Experience in resolving client operational and fraud-related issues. * Strong communication, problem-solving, and relationship-building skills. * Ability to collaborate effectively with Business Banking Officers, Commercial Loan Officers, SBA Loan Officers, Portfolio Managers, Treasury Management, and Central Process Support. The Bank reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, the Bank, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. The lack of appropriate and timely execution of the essential job functions will result in disciplinary action, up to and including termination. CommerceWest Bank is committed to providing equal opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identification, or sexual orientation. CommerceWest Bank will consider for employment qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. While our recruiting platforms may use automated tools to surface applicants, all hiring decisions are reviewed and made exclusively by our human recruiting team in compliance with the California Fair Employment and Housing Act (FEHA). Employee must comply with all applicable Bank Secrecy Act and Anti-money laundering laws and regulations, all Bank policies and procedures, and other Banking laws and regulations.
Your Impact The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Account Managers collaborate with cross-functional team members to deliver profitable results and customer satisfaction. What You Will Do * Build and develop relationships with local owners, managers, operators and service providers within the industry. * Generate new business with various end users including on site staff as well as key decision makers at management companies, ownership groups and service providers within the industry. * Plan, schedule, and lead daily meetings with customers in assigned portfolio. * Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company. * Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers. * Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions. * Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results. * Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization. * Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity. * Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers. * Individual Contributor Minimum Qualifications * High School or GED * 1-2 years experience in MRO sales or B2B sales Preferred Skills/Education * Bachelor's Degree or equivalent experience. Benefits * 401k with up to 4.25% match * Discounted Employee Stock Purchase Plan (15% discount of strike price) * Tuition-Free Education * 10-week Maternity/Parental Leave * 10% Associate Discount For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits Competitive Salary: Total Compensation opportunity for top performers of $105,000 and above (consisting of a base annual salary of $65,000 plus commission). Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Associate Benefits (https://talent.lowes.com/us/en/joining-our-team) * Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. * Health, Dental and Vision insurance * Life and Disability insurance * Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time * Flexible spending and health savings accounts * 401(k) Retirement account with company match * Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs * Education support programs, including tuition assistance and trade skills scholarships * Business Travel Accident insurance * Maternity and Parental leave * Adoption assistance * Lowe's Associate Discount and broad discount platform * Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Pay Range: $63,200.00 - $105,700.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
The Manager, Account Specialist, will be tasked with leading a group of Account Specialists \& Account Managers focused on consistently achieving sales quota, negotiating renewals \& retention. The Account Specialists work together to manage our SMB voice and network customers. The Account Managers are each responsible for a base of assigned customers. You will guide the group in interacting with customers to answer general account questions, contract negotiations, billing research, escalations, and opportunity development. You will be successful in this role by developing relationships with customers and departmental leaders; having a deep understanding of the Momentum services; being creative and resourceful to solve problems, and thrive in a fast-paced environment. This position can be performed remotely and we are able to accept applications in the following states: AL, GA, TN, FL, NC, SC, NJ, PA, TX, KY, OH. Responsibilities: * Manage assignment of tickets that come into the Retail Account Management queue * Assist team with determining strategy for handling requests * Understand the Momentum contracts (Service Order, MACD \& MSA) to be able to explain to customers * Learn the Momentum services and price book to be able to identify opportunities to add new services for customers * Create a plan for proactively renewing accounts and upselling * Be an escalation point for customers and collaborate with leadership in other departments to reach timely resolution * Work closely with customers to identify concerns in an effort to retain business * Hold weekly 1-1s with each team member to track progress to goals, develop funnel, review renewal opportunities \& work together to design a plan to address open customer items Qualifications: * Ability to manage multiple tasks * Ability to thrive in a fast-paced environment * Stay calm during stressful situations * Highly motivated and results oriented * Plans and carries out responsibilities with minimal direction * Customer service oriented * Extremely detail oriented * Works well in a team environment as well as individually * Must have the ability to use a computer, associated software products (i.e., Microsoft Word, Excel, PowerPoint and/or Outlook), and the Internet * Familiarity with Salesforce.com or similar CRM tools is preferred * Excellent communication skills including written communication, speaking and presentation development and delivery * Employee must be available to work 8:30-5:00pm Monday-Friday and be available for extended hours to meet customer needs and handle urgent situations, travel is expected to be less than 5% Requirements: * A four-year undergraduate degree is preferred * A minimum of two years’ experience in the Unified Communications industry is required * A minimum of two years’ management experience leading a team focused on upselling, renewing \& retention is required
As an Account Manager, you will own and expand a portfolio of customer accounts, serving as a trusted advisor and strategic partner. This role is focused on customer retention, revenue growth, and account expansion, with a strong emphasis on renewals, upselling, and cross-selling opportunities. You will play a key role in strengthening customer relationships, identifying growth opportunities, and delivering solutions that help customers achieve their goals while contributing directly to company success. RESPONSIBILITIES:* Manage a defined portfolio of customer accounts. * Build strong customer relationships that drive long-term loyalty and retention. * Identify and capitalize on upsell and cross-sell opportunities to maximize account value. * Consistently achieve and exceed assigned revenue growth and retention goals. * Engage customers through proactive outreach, business reviews, and strategic account planning. * Re-engage dormant or underperforming accounts and uncover new growth opportunities. * Ensure a seamless onboarding experience and successful transition of new customers from the Business Development team. * Maintain accurate account activity, pipeline updates, and customer records in Salesforce. * Measure success through customer engagement, account retention, revenue growth, and achievement of activity goals. * Collaborate with internal teams to deliver exceptional customer experiences and business outcomes. REQUIREMENTS:* Bachelor's degree in Business or a related field preferred; high school diploma or equivalent required. * Proven success in account management, customer success, business development, consultative sales, or a related customer-facing role. * Demonstrated success achieving revenue, retention, or account growth goals. * Strong ability to uncover customer needs, present solutions, negotiate pricing and terms, and secure customer renewals and expansion opportunities. * Experience identifying and driving growth opportunities within existing customer accounts. * Strong prospecting, relationship management, and consultative selling skills; cloud or technology sales experience is a plus. * Comfortable engaging and presenting to executive-level stakeholders. * Excellent verbal and written communication skills with exceptional attention to detail. * Highly organized with strong time-management and prioritization abilities. * Self-motivated and able to work independently while collaborating effectively within a team environment. * Adaptable, resilient, and capable of managing multiple priorities in a fast-paced setting. * Proficiency with CRM platforms (Salesforce preferred) and Microsoft Office applications, including Outlook, Word, and Excel. * Valid driver's license and ability to travel for business purposes as needed. WHAT WE OFFER:* 401(k) * 401(k) matching * AD\&D insurance * Dental insurance * Disability insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance WHO WE ARE: We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible. At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages its expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence. PHYSICAL DEMANDS / WORKING CONIDITIONS: Occasional travel to off-site customer locations as needed. Ability to read, write, and communicate orally and in writing to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to move boxes weighing up to 50 lbs. periodically. Must be able to perform tasks requiring repetitive hand and wrist motions. “Equal Opportunity M/F/Disability/Vet Employer” nXRORiHBaR
We are able to hire within CT, FL, MN, NC, NJ, OH, TX. Mediate.ly is seeking an experienced Account Manager to serve as the primary strategic and day to day partner for assigned client accounts. This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams. The Account Manager ensures accounts are not only well managed but continuously evolving and expanding through thoughtful digital media strategy, clear communication, and proactive opportunity identification. Current account ownership includes a higher education client (Digital) and a healthcare client, with additional accounts to be assigned as the business grows. Measures:* Client retention and satisfaction * Organic revenue growth within existing accounts * Quality and effectiveness of client communication and performance reporting * Timely delivery of plans, recommendations, and client deliverables Reports to: Account Director RESPONSIBILITIES:* Account Ownership \& Client Partnership + Own assigned client accounts end to end, acting as the primary point of contact + Build and maintain strong, trusted client relationships through clear communication and strategic guidance + Lead client meetings, performance reviews, and planning discussions + Manage expectations, navigate complex or challenging conversations, and ensure long-term health * Digital Media \& Performance Oversight + Maintain fluency across digital media channels including paid social, programmatic, search, display etc. + Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations + Partner closely with internal teams to align execution with client goals + Translate performance data into clear, actionable narratives for clients * Growth \& Revenue Expansion + Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives) + Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance * Internal Collaboration \& Organization + Coordinate timelines, deliverables, and priorities across internal teams + Ensure responsiveness, organization, and follow through in a fast-paced agency environment + Maintain accurate documentation, notes, and account records What it takes to succeed in this role QUALIFICATIONS:* 5–7 years of experience in account management, client services, or digital agency environments * Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison * Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients * Demonstrated experience identifying and driving organic growth within existing accounts * Exceptional verbal and written communication abilities * Preferred / Nice to Have: + Strong organizational and time management skills + Experience working in a fast-paced agency environment + Comfort managing multiple accounts and competing priorities Key Competencies:* Client Partnership \& Trust Building * Strategic Communication * Digital Media Acumen * Performance Analysis \& Insight * Growth \& Opportunity Identification * Cross‑Functional Collaboration * Accountability \& Professional Judgment The Perks:* The best co-workers you’ll ever find * Unlimited PTO * Medical, Dental, Vision, 401k plus match * Annual performance bonus eligibility * Ongoing training opportunities * Planned outings and team events (remote workers included!) PHYSICAL DEMANDS AND WORK ENVIRONMENT* Prolonged periods of sitting at a desk and working on a computer. * Occasional standing, walking, or lifting of office supplies (up to 10–20 lbs.) * Frequent communication via phone, email, and video conferencing. * Work is performed in a temperature-controlled office environment with standard lighting and noise levels. * Position may require occasional travel to client site Compensation Range: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $80,000 to $85,000 annually, with potential for bonuses, stock and additional benefits.EEO \& Accessibility Statement Mediate.ly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact ADArequests@digitalunited360.com. ccfQQkT8Sl
Job Description Account Manager (m/f/d) Location: Frankfurt, Germany Overview The Account Manager serves as the primary day-to-day contact for a defined portfolio of customers, delivering outstanding customer experience through responsive commercial support, account management and solution-oriented sales. The role is responsible for managing customer relationships, preparing quotations, processing orders and identifying opportunities for profitable growth. Working closely with the Business Development Manager (BDM) and cross-functional teams, the Account Manager develops account strategies, supports new business opportunities and helps execute the regional sales plan. This position combines commercial excellence with strong customer service, ensuring customers receive timely, accurate and value-added support throughout the sales process. Key Responsibilities * Develop annual account plans in collaboration with the Business Development Manager (BDM) and Sales Leadership, aligned with company objectives. * Build, manage and maintain a qualified sales pipeline using Salesforce CRM. * Identify customer needs and recommend value-added technical and commercial solutions that strengthen customer relationships and maximize profitability. * Build and maintain long-term relationships with key customer stakeholders and decision-makers. * Follow up quotations to increase opportunity conversion through effective pipeline management, account planning and customer engagement. * Prepare quotations, pricing proposals and commercial documentation in accordance with company policies. * Respond promptly to customer inquiries regarding quotations, pricing, deliveries, product availability, returns, invoices and complaints. * Coordinate with Customer Service, Operations, Supply Chain, Purchasing and Finance to ensure on-time delivery and customer satisfaction. * Maintain accurate customer, quotation and opportunity data within Salesforce and SAP. * Monitor account performance, identify growth opportunities and proactively recommend actions to improve sales results. * Participate in customer meetings, trade fairs and sales visits as required. * Ensure compliance with company policies, quality standards and applicable legal and regulatory requirements. Qualifications Education \& Experience * Bachelor's degree in Business, Engineering or a related field, or an equivalent commercial qualification with relevant professional experience. * Minimum of 2 years of experience in Inside Sales, Account Management or Technical Sales within a B2B industrial environment. * Experience working with international customers is considered an advantage. Technical Skills \& Competencies * Strong customer orientation and relationship-building skills. * Excellent communication and interpersonal skills. * Fluent in German and English; additional languages are a plus. * Ability to prioritize tasks and manage multiple activities in a fast-paced environment. * Team-oriented with the ability to collaborate across functions and cultures. * Proficiency in Microsoft Office. * Experience working with ERP and CRM systems. Salesforce and SAP experience are considered strong advantages. * Ability to quickly learn new systems and processes. What We Offer * 30 days of annual vacation * Modern and attractive office building * Friendly and supportive working atmosphere in a small team * Ongoing training and professional development opportunities. * One fixed home office day per week. * Fully equipped employee kitchen * Complimentary beverages Account Manager (m/w/d) Standort: Frankfurt am Main, Deutschland Überblick Der Account Manager ist der zentrale Ansprechpartner im Tagesgeschäft für ein definiertes Kundenportfolio und gewährleistet durch reaktionsschnelle kaufmännische Betreuung, professionelles Account Management und lösungsorientierten Vertrieb eine herausragende Customer Experience. Die Position umfasst die Pflege von Kundenbeziehungen, die Erstellung von Angeboten, die Bearbeitung von Aufträgen sowie die Identifizierung von Möglichkeiten für profitables Wachstum. In enger Zusammenarbeit mit dem Business Development Manager (BDM) sowie funktionsübergreifenden Teams entwickelt der Account Manager Kundenstrategien, unterstützt die Akquise neuer Geschäftsmöglichkeiten und trägt zur Umsetzung des regionalen Vertriebsplans bei. Die Position verbindet vertriebliche Exzellenz mit einem hohen Servicegedanken und stellt sicher, dass Kunden während des gesamten Verkaufsprozesses zeitnah, präzise und mit echtem Mehrwert betreut werden. Hauptaufgaben * Entwicklung jährlicher Account-Pläne in Zusammenarbeit mit dem Business Development Manager (BDM) und der Vertriebsleitung, abgestimmt auf die Unternehmensziele. * Aufbau, Pflege und Weiterentwicklung einer qualifizierten Vertriebspipeline mithilfe von Salesforce CRM. * Analyse der Kundenbedürfnisse sowie Entwicklung und Empfehlung technischer und kaufmännischer Mehrwertlösungen zur Stärkung der Kundenbeziehungen und Maximierung der Rentabilität. * Aufbau und Pflege langfristiger Beziehungen zu wichtigen Ansprechpartnern und Entscheidungsträgern auf Kundenseite. * Nachverfolgung von Angeboten zur Steigerung der Abschlussquote durch effektives Pipeline-Management, strukturierte Account-Planung und aktive Kundenbetreuung. * Erstellung von Angeboten, Preisvorschlägen und kaufmännischen Unterlagen gemäß den Unternehmensrichtlinien. * Zeitnahe Bearbeitung von Kundenanfragen zu Angeboten, Preisen, Lieferterminen, Produktverfügbarkeit, Rücksendungen, Rechnungen und Reklamationen. * Enge Zusammenarbeit mit Customer Service, Operations, Supply Chain, Einkauf und Finance, um eine termingerechte Lieferung und hohe Kundenzufriedenheit sicherzustellen. * Pflege korrekter Kunden-, Angebots- und Opportunity-Daten in Salesforce und SAP. * Überwachung der Account-Performance, Identifizierung von Wachstumspotenzialen sowie proaktive Empfehlung geeigneter Maßnahmen zur Verbesserung der Vertriebsergebnisse. * Teilnahme an Kundenterminen, Messen und Vertriebsbesuchen nach Bedarf. * Sicherstellung der Einhaltung von Unternehmensrichtlinien, Qualitätsstandards sowie geltenden gesetzlichen und regulatorischen Anforderungen. Qualifikationen Ausbildung \& Berufserfahrung * Abgeschlossenes Studium der Betriebswirtschaft, des Ingenieurwesens oder eines vergleichbaren Fachgebiets bzw. eine gleichwertige kaufmännische Ausbildung mit entsprechender Berufserfahrung. * Mindestens zwei Jahre Berufserfahrung im Vertriebsinnendienst, Account Management oder technischen Vertrieb in einem industriellen B2B-Umfeld. * Erfahrung in der Zusammenarbeit mit internationalen Kunden ist von Vorteil. Fachliche Kenntnisse \& Kompetenzen * Ausgeprägte Kundenorientierung sowie die Fähigkeit, nachhaltige Kundenbeziehungen aufzubauen. * Hervorragende Kommunikations- und zwischenmenschliche Fähigkeiten. * Verhandlungssichere Deutsch- und Englischkenntnisse; weitere Fremdsprachen sind von Vorteil. * Fähigkeit, Prioritäten zu setzen und mehrere Aufgaben gleichzeitig in einem dynamischen Umfeld effizient zu bearbeiten. * Teamorientierte Arbeitsweise sowie die Fähigkeit, funktions- und kulturübergreifend zusammenzuarbeiten. * Sicherer Umgang mit Microsoft Office. * Erfahrung mit ERP- und CRM-Systemen; Kenntnisse in Salesforce und SAP sind von großem Vorteil. * Schnelle Auffassungsgabe sowie die Fähigkeit, sich zügig in neue Systeme und Prozesse einzuarbeiten. Wir bieten * 30 Urlaubstage pro Jahr * Modernes und attraktives Bürogebäude * Angenehme und kollegiale Arbeitsatmosphäre in einem kleinen Team * Kontinuierliche Weiterbildungs- und Entwicklungsmöglichkeiten * Einen festen Homeoffice-Tag pro Woche * Voll ausgestattete Mitarbeiterküche * Kostenlose Getränke
The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote position. ESSENTIAL FUNCTIONS \& RESPONSIBILITIES: * Provide consultative customer services for one or more new or established accounts * Introduce new services independently or with assistance as needed * Handle local or regional accounts * Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m. * Revenue growth with existing accounts * Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management * Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information; must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges * Client Retention - Maintain continuous communication with customers to ensure that all service expectations are identified and maintained; communicate and engage senior management in account status, challenges and goals; every national account and large account will have an RVP (Regional Vice President) as a senior operations representative assigned to the account * Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns before they become issues; maintain an open items matrix to document all issues and resolution * Facilitate and coordinate internal customer set-up and external implementation * Coordinate and attend customer meetings; ensure CorVel participants are engaged * Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer * Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate * Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales * Regular attendance on the Monthly Account Manager Call * Provide monthly account updates and document all new service opportunities in Salesforce.com * Additional duties as assigned KNOWLEDGE \& SKILLS: * Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach * Knowledge of CorVel's services and completion of all CorVel Product Training Modules * Business acumen, coupled with enthusiasm and decorum * Excellent communication/presentation skills and ability to build relationships * Strong interpersonal skills and commitment to customer service * Able to work collaboratively and independently * Highly developed organizational abilities as well as analytical and time management skills * Must be proficient in Microsoft Office applications and CRM software (Salesforce) EDUCATION \& EXPERIENCE: * Bachelor's degree, national certification or equivalent in business or sales and marketing * Demonstrated experience in account management * Training within the insurance industry, managed care or related field preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $70,276 – $116,942 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management (https://www.corvel.com/company/careers/) In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Company Description Trisolute Software GmbH develops industry-leading analytical tools for online businesses to optimize their strategies. Our flagship product, the Trisolute News Dashboard, is trusted by prominent publishers to enhance online visibility and has earned prestigious accolades, including the US, UK, and Germany Search Awards. At Trisolute, we are committed to empowering users with actionable insights through innovative technology. Role Description We are seeking a dedicated Account Manager for a full-time hybrid role based in Dortmund, with opportunities for remote work. The Account Manager will play a key role in building and nurturing client relationships, identifying new business opportunities, and driving sales strategies. Responsibilities include prospecting and engaging potential clients, presenting our software solutions, negotiating contracts, and providing ongoing support to ensure client satisfaction. The successful candidate will collaborate closely with internal teams to align customer needs with our tailored solutions. Qualifications SEO expertise and/or publisher experience would be a plus. Experience in sales, business development, and account management, with a proven track record of meeting or exceeding sales targets Strong communication, presentation, and negotiation skills Familiarity with digital analytics, SEO tools, and online business practices Ability to manage client relationships and provide excellent customer service Proficiency in working with CRM software and tools for managing sales pipelines Self-motivated, with excellent organizational and time-management skills Flexibility to work in a hybrid model, with a combination of on-site presence in Dortmund and remote work Bachelor's degree in business, marketing, communications, or a related field is preferred Prior experience in a SaaS (Software as a Service) or technology company is a plus. Job Type: Full-time Education: * Bachelor's (Preferred) Language: * English >\= c1 (Required) * German >\= c2 or native (Required) Willingness to travel: * 25% (Preferred) * Work Location: Hybrid remote in 44137 Dortmund
Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Account Manager manages accounts and project teams in support of all project and daily work activities, from scope development through task or project completion. With a highly consultative approach, they deliver tailored solutions and full client satisfaction throughout the entire project lifecycle, and build strong, sustainable customer relationships. They are responsible for meeting agreed upon revenue and margin goals. Essential Duties and Responsibilities: Client/Account Servicing * Develop and nurture client relationships in support of building trust, aligning business requirements, and increasing revenue opportunities and profitability. * Maintain comprehensive understanding of client needs, goals, business practices and satisfaction/performance criteria. * Act as single point of contact for coordination and execution of Insidesource activities (ie. Pre- and post-sale). * Responsible for overall performance of Insidesource account / project teams (sales support, design, project management and field service teams). * Accountable for end-to-end client experience and satisfaction. * Provide timely response to customer requests for products, services, and information. * Ensure generation of weekly status reports. * Responsible for relevant third-party influencers - contractors, A\&D and PM firms, etc. - in relation to client account/projects. Sales, Project, and Work Order Management * Enter and maintain sales forecast in CRM. * Partner with New Business Development/Account Executives to respond to requests for information, pricing and/or services; lead RFP response as needed. * With support from Insidesource teams, produce plans, develop specifications, generate detailed and accurate quotes, and present to customer in timely manner. * Develop and execute service contracts and service level agreements. * Deliver responsible close of sale requirements by obtaining signed proposals, terms and conditions, customer purchase orders, and deposits. * Ensure obstacles and/or changes in scope are identified, documented, and resolved, and ensure client and Insidesource satisfaction throughout project lifecycle. * Oversee and direct Insidesource implementation of all client projects, work orders, and service requests. * Review and/or establish work plans, schedules, and logistics. * Oversee work of all team members, including designers, project managers, account coordinators, delivery, and installation crews. * Perform project management responsibilities as required, including site visits during installations. * Provide (and prepare, if required) project and work order status reports. * Attend project and construction meetings as required. * Provide exceptional leadership and communication to customer and internal teams. * Achievement of annual sales goals as established by Manager. Leadership and Professional Development * Manage positive and productive interactions of internal and external teams, including collaboration with subcontractors and manufacturers. * Manage workload of internal teams to ensure activities are appropriately balanced and supported. * Provide mentorship and encourage growth and development of team members. * Participation in weekly Sales Meetings and Monthly Staff Meetings. * Regular attendance at industry events. Insidesource Core Responsibilities * Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused. * Participate in All Company Meetings and Regional Town Halls. * Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities None Skills, Knowledge, Experience Required * Account Management experience in the contract furniture industry required. * Experience working on RFPs. * Product knowledge and product specification experience. * Ability to lead and inspire cross functional players. * Eye for design and layout of marketing materials. * Solid skills in copy-editing, grammar, spelling, and punctuation. * Proficiency in Microsoft Office (Excel, Teams, Word, Outlook, Power Point). * Proficiency in Adobe Systems (Photoshop, InDesign) CORE, Hubspot, Miro, or willingness to learn quickly. * Understanding of the complexities and sophistication required to thrive in the dealer environment. * Fluid interpersonal skills to interact effectively with a wide range of customers, vendors, personnel, and departments. * Ability to see the big picture and integrate into day-to-day tasks and activities. * Excellent and effective oral and written communication. * Prior experience successfully managing multiple projects simultaneously in a fast-paced work environment. * Excellent analytical and problem-solving skills. * Strong organizational and administrative skills * Experience in customer service required. * Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customer satisfaction. The anticipated salary range for this role is $80K-100K. Actual compensation will be determined based on factors such as experience, skills, qualifications, and internal equity.
We are seeking an experienced and strategic Account Manager to join our team at Transfr! This is a unique opportunity to be part of a fast-growing organization and have a direct impact on customer retention, revenue growth, and long-term partner success across our expanding client base. The ideal candidate is a consultative relationship-builder who thrives in fast-paced, complex environments and is passionate about delivering measurable customer outcomes. They are comfortable leading executive-level conversations, navigating multi-stakeholder partnerships, uncovering customer needs, and developing tailored growth strategies that drive long-term value. As an Account Manager, you will own the renewal and expansion lifecycle for a portfolio of customers, proactively driving retention, identifying growth opportunities, and executing strategic account plans. You will partner closely with Sales, Customer Success, Professional Learning, and cross-functional teams to ensure customers achieve meaningful outcomes while positioning Transfr as an indispensable workforce and education partner. This role is pivotal in strengthening customer relationships, reducing churn, and accelerating revenue growth through consultative, outcome-based selling. The Account Manager will lead Executive Partnership Reviews, build compelling ROI-driven business cases, manage complex negotiations, and develop customized renewal and expansion strategies aligned to each customer’s evolving goals. This is a full-time, remote position but requires residence within your assigned territory, with the ability to travel domestically up to 50% or more as needed. Location: This position is 100% Remote but the designated territories for this position are MO, IA, IL, WI, and MI. We will only consider candidates who reside in these states. The base salary range for this position is $80,000 - $95,000 + uncapped commission. This role is eligible to participate in the company’s variable compensation and equity program. Actual compensation may vary based on factors including experience, skills, education, location, and internal equity considerations. Day to Day Responsibilities: * Own and manage the renewal process for a portfolio of customers to ensure timely renewals and minimize churn. * Build and execute strategic account plans focused on customer retention, expansion, and long-term partnership growth. * Lead Executive Partnership Reviews to demonstrate ROI, alignment on customer goals, and uncover expansion opportunities. * Develop customized renewal proposals, pricing strategies, and business cases tailored to customer needs and priorities. * Partner with Sales, Customer Success, and Professional Learning teams to create and execute Customer Success Plans (CSPs). * Identify customer risks proactively and collaborate cross-functionally to implement retention strategies. * Drive upsell and cross-sell opportunities by uncovering unmet customer needs and aligning solutions to measurable outcomes. * Navigate complex, multi-stakeholder customer environments and manage executive-level relationships. * Maintain accurate forecasting, pipeline visibility, and customer activity tracking within Salesforce. * Provide timely and precise weekly, monthly, and quarterly forecasts to leadership. * Collaborate and work closely with Account Executive,Customer Success,Deal Desk, Finance, Legal, Sales Operations teams to ensure a seamless customer experience. * Continuously improve renewal and expansion processes to drive operational efficiency and consistency. Minimum Qualifications: * 3–5 years of experience in renewals or account management within SaaS, EdTech, or a related software industry * Proven track record of meeting or exceeding renewal, retention, and upsell targets. * Strong consultative selling, negotiation, and relationship management skills. * Experience engaging with executive and C-level stakeholders. * Strong organizational skills with exceptional attention to detail. * Experience managing cross-functional projects under tight deadlines in fast-paced environments. * Proficiency with Salesforce or similar CRM platforms. * Ability and willingness to travel domestically up to 60%. Nice to Have: * Experience working within workforce development, education, or public sector environments. * Familiarity with outcome-based or value-based selling methodologies. * Experience managing complex enterprise or multi-stakeholder accounts. * Knowledge of customer success planning and adoption strategies. * Strong analytical skills with the ability to translate customer data into strategic insights and ROI narratives. Why Join Us: Here at Transfr we are creating an engaging and interactive learning experience that help people gain real-world skills and unlock new career opportunities. We’re on a mission to make learning more intuitive, empowering, and fun and we are looking for people who are excited to help others grow, succeed, and thrive. If you’re excited about blending creativity, technology, and meaningful impact, you’ll feel right at home here. Join us in building pathways to prosperity by creating immersive training simulations that prepare people for well-paying, in-demand careers and help make opportunity more accessible for everyone. Benefits: * Medical, dental, and vision insurance * Annual professional development budget for each employee * 401(k) savings plan * Life, AD\&D, and disability insurance coverage * Company-provided laptop and other necessary equipment * Paid time off (PTO) to support work-life balance * Paid company holidays * Company-paid parental leave * Flexible work arrangements in a remote-first environment with employees across the U.S. About Us Transfr is on a mission to help create pathways to career success. Our immersive career exploration and training simulations empower learners and job seekers of all ages find the right job for them and build the skills they need to enter (or reenter) the workforce or change careers — helping them improve their quality of life. Immersive VR experiences from Transfr have been shown in studies to deliver better learning gains than video tutorials, slide presentations, and other training methods. Learners also find Transfr experiences highly engaging and enjoyable. At Transfr, we believe the future starts with innovative workplace training and skills development. We’re building bridges between schools, workplaces, and governments to help improve training and job placement pipelines and create a better tomorrow, today. Equal Opportunity Employer At Transfr, we embrace diversity because it breeds innovation. Transfr is an equal opportunity employer that participates in E-Verify committed to providing equal employment opportunities to all applicants, consultants, and employees, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Must be authorized to work in the United States without restriction Learn more at transfrinc.com Compensation Range: $80K - $100K
Account Manager - Security Job overview The Account Manager owns client satisfaction, contract delivery, and team performance for assigned accounts. You’ll lead site leadership and officer teams, ensure post orders are executed flawlessly, manage scheduling and overtime, and drive KPI results (safety, service quality, and attrition). This role blends people leadership, client relationship management, and disciplined operations. Please note: This position is not eligible for remote work. Employees must work onsite Monday through Friday from 8:00 a.m. to 5:00 p.m. Responsibilities and Duties * Client Success \& Relationship Management * Serve as the primary point of contact; run weekly/biweekly client check-ins and QBRs. * Translate the Statement of Work (SOW) into daily execution; maintain current post orders and SOPs. * Proactively resolve service issues and escalations; develop corrective action plans and follow-through. * Operational Excellence * Own scheduling, staffing levels, and overtime control; partner with Recruiting on pipeline health. * Conduct site inspections, audits, and drills; ensure adherence to SOW, licensing, and training. * Maintain accurate site documentation (site books, post orders, emergency procedures, equipment logs). * Team Leadership * Hire, onboard, coach, and develop Supervisors/Officers; conduct regular performance huddles. * Enforce policies and standards consistently; recognize and reward strong performance. * Foster a culture of safety, professionalism, and continuous improvement. * Compliance \& Risk * Ensure compliance with client requirements, state/local licensing, and company policy. * Lead incident response and reporting (near misses, injuries, property damage, workplace violence). * Partner with the GM/HR on investigations, accommodations, and documentation best practices. Qualifications * 3-5+ years of progressive leadership in contract security, facilities, hospitality, or related operations (account/site management preferred). * Proven client-facing experience with strong service recovery and stakeholder management skills. * Working knowledge of security operations, incident management, and post order development. * Familiarity with state security guard licensing requirements and training standards. * Comfortable with scheduling systems such as Winteam and MS Office; data-driven decision-making. * Strong written and verbal communication; able to create concise reports and SOPs. Physical/Environmental Requirements * Ability to walk/stand for extended periods during site tours/inspections; occasional lifting up to 25 lbs. * Work may include indoor/outdoor environments and variable weather; occasional evenings/weekends for emergencies or client needs. Education \& Licensing * High school diploma or GED required; * Must hold/obtain and maintain any required state/local security licenses and permits for assigned sites. * A current CPR certification is required; candidates who are not currently certified must successfully obtain certification prior to their first day of training. * Valid driver’s license and acceptable driving record (if role requires driving between sites). CA PPO 120931 #WER123 At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.
<p>Marqeta is looking for a driven, curious, and entrepreneurial <strong>Associate Account Manager</strong> to join our Global Strategic Partnerships team. In this role, you’ll partner closely with cross-functional teams to support one of our global strategic accounts - building deep relationships, uncovering revenue-generating opportunities, providing exceptional client service, and helping our customer unlock the full potential of Marqeta’s platform.</p> <p>You'll provide strategic account support and manage a wide range of initiatives providing analytical insight and operational efficiency in support of growth targets for Marqeta. The Junior Account Manager role will work closely with many groups in the organization, as part of a team of experts on Marqeta’s platform to help our customers leverage our technology to drive growth in their businesses.</p> <p><em> </em>We work<a href="https://www.marqeta.com/blog/2022/05/10/flexible-first"> Flexible First</a>. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!</p> <p>This position is not for an existing vacancy.</p> <p><strong>The Impact You'll Have</strong></p> <p><em><strong>This role performs a wide range of activities, including maintaining and growing revenue by identifying new upsell and cross-sell opportunities, in addition to:</strong></em></p> <ul> <li>Supporting the strategic efforts of the POD leader in managing key business accounts. </li> <li>Supporting day-to-day management of segment portfolio.</li> <li>Ensuring partnership and programs are running smoothly and successfully.</li> <li>Being a trusted voice on the team and to the customer, and helping them manage their payments programs with Marqeta.</li> <li>Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go-To-Market team.</li> <li>Adding strategic value to the team by identifying opportunities to drive business and process improvements.</li> <li>Supporting the development and delivery of high-impact presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).</li> <li>Performing in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.</li> <li>Supporting day-to-day customer management processes.</li> </ul> <p><strong>Who You Are</strong></p> <ul> <li>3+ years of enterprise account management experience, ideally in fintech, payments, or banking</li> <li>Strong communication skills across formats - verbal, written, presentations, and executive-level stakeholder engagement</li> <li>Exceptionally organized and calm under pressure - you juggle multiple complex workstreams simultaneously, prioritize ruthlessly when demands compete, and stay solutions-focused when things get hard ; you're self-directed in knowing who to pull in inside Marqeta and on the customer side, to move things forward</li> <li>Self-motivated and intellectually curious, with a track record of staying ahead of industry trends and competitive dynamics</li> <li>Demonstrated ability to operate effectively in ambiguous environments - comfortable making decisions with incomplete information and pivoting as situations evolve</li> <li>Entrepreneurial mindset with a bias toward action - you don’t wait to be told what to do, you identify what needs to happen and make it happen</li> <li>Collaborative team player who works well across functions internally and builds trust with diverse stakeholders on the customer side</li> <li>Experience managing global customers with multi-region stakeholder maps</li> <li>Demonstrated operational excellence across complex, parallel workstreams: adept at managing competing priorities, maintaining follow-through, and proactively connecting the right internal and external stakeholders to drive outcomes</li> <li>Strong data literacy - comfortable using metrics and analysis to shape account strategy and business reviews</li> <li>Brings a continuous improvement mindset - consistently seeking better processes and actively leveraging AI tools to work more efficiently and effectively</li> </ul> <p><strong>Nice-To-Haves</strong></p> <ul> <li>Experience in card issuing/acquiring, payments processing, or embedded payments</li> </ul> <p><strong>Compensation and Benefits</strong></p> <p>Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. </p> <p>When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire <strong>OTE</strong> range for this position, reflected in CAD, is: <strong>58,800 - 73,500.</strong></p> <p>We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.</p> <p>Along with monetary compensation, Marqeta offers</p> <ul> <li>Multiple health insurance options</li> <li>Flexible vacation time</li> <li>Retirement savings program with company contribution</li> <li>Equity in a publicly-traded company </li> <li>Monthly stipend to support our remote work model</li> <li>Annual “development dollars” to support our people growth and development</li> <li>Family-forming benefits and up to 20 weeks of Parental Leave</li> </ul><div class="content-conclusion"><h4><strong>About Marqeta</strong></h4> <p>Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.</p> <hr> <h4><strong>Marqeta’s Values</strong></h4> <p><strong>– Solve for the Customer:</strong> With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.</p> <p><strong>– Do What's Right: </strong>Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.</p> <p><strong>– Simplify and Innovate: </strong>We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.</p> <p><strong>– Win as a Team: </strong>We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.</p> <p><strong>– Make it Count: </strong>We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.</p> <hr> <p><strong>Equal Employment Opportunity, Accommodations and Privacy </strong></p> <p>Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. </p> <p>Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit <a href="https://forms.gle/Nx79JaH22WR94nBh7">this form</a> with your specific accommodation request.</p> <p>Personal data that is provided as part of the application and recruitment process is processed in accordance with the<a href="https://www.marqeta.com/company/applicant"> Applicant Privacy Notice</a>. Additional information for California residents can be foun