Onboarding Manager Jobs

Associate Customer Onboarding Manager

From $99/yr

Position Summary As an Associate Customer Onboarding Manager, you will lead implementation projects with new and existing customers of our rapidly growing SaaS based fintech solution. This is not a standard implementation role – we are looking for someone that loves the challenge of delivering complex projects whilst understanding the importance of delivering a great product . You will be working independently on integrations, navigating customer requirements with an array of internal and external stakeholders. This is a hybrid position and requires you to be in office, Monday, Tuesday and Thursday You will be responsible for: * Offering world-class service to our customers. * Using your analytical and technical proficiency to efficiently guide the client through the implementation process - assessing business and implementation risks, troubleshooting complex issues, managing internal resources to resolve product and integration issues, and ensuring our client's success in reaching their objectives. * Developing implementation plans and be accountable for informing and advising client stakeholders and internal stakeholders of planning and progress. * Partner effectively with Tipalti Sales, Compliance, Engineering, Product Management and Customer Success teams to ensure a successful customer experience and implementation. * Coordinate project timelines, tasks, and development efforts to manage implementation projects and ensure we keep customers on plan and on schedule. * Be committed to customer success and serve as the customer's advocate within Tipalti. * Develop repeatable and scalable processes to improve project quality and delivery. * Share product feedback with Product and Engineering teams to help improve the product. * Contribute to the internal knowledge base so you can share lessons learned with other resources. About You: * Hands-on implementation experience with SaaS applications or other software solutions. * Good project management skills to effectively guide the customer to success while managing various internal resources * Experience integrating with ERP applications such as NetSuite, QuickBooks, Intacct, Xero, Microsoft BC, etc. is a plus * Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.) * Experience with Ticketing Systems (Zendesk, JIRA, etc.) and CRM systems (Salesforce) is a plus * Ability to lead workshops, including the gathering/documenting of requirements and use-cases and recommendation of envisioned processes. * Great communication skills is what you are known for, you can communicate across different teams and use different questioning techniques to understand customer's needs. * Building relationships and working within a collaborative team environment is what motivates you. * A high growth environment excites you because you want the opportunity to contribute to building something special * Strong analytical, creative thinking and problem solving skills * Ability to work in a fast-paced, deadline-driven start-up environment. * Procurement or Supply chain management experience would be a great advantage! Our Mission Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance. Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed. Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination. As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance. AI Use We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com. Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below: Job Candidate Privacy Notice | Tipalti www.tipalti.com/privacy/job-candidate-privacy-notice/

Associate Customer Onboarding Manager

From $99/yr

Position Summary As an Associate Customer Onboarding Manager, you will lead implementation projects with new and existing customers of our rapidly growing SaaS based fintech solution. This is not a standard implementation role – we are looking for someone that loves the challenge of delivering complex projects whilst understanding the importance of delivering a great product . You will be working independently on integrations, navigating customer requirements with an array of internal and external stakeholders. This is a hybrid position and requires you to be in office, Monday, Tuesday and Thursday You will be responsible for: * Offering world-class service to our customers. * Using your analytical and technical proficiency to efficiently guide the client through the implementation process - assessing business and implementation risks, troubleshooting complex issues, managing internal resources to resolve product and integration issues, and ensuring our client's success in reaching their objectives. * Developing implementation plans and be accountable for informing and advising client stakeholders and internal stakeholders of planning and progress. * Partner effectively with Tipalti Sales, Compliance, Engineering, Product Management and Customer Success teams to ensure a successful customer experience and implementation. * Coordinate project timelines, tasks, and development efforts to manage implementation projects and ensure we keep customers on plan and on schedule. * Be committed to customer success and serve as the customer's advocate within Tipalti. * Develop repeatable and scalable processes to improve project quality and delivery. * Share product feedback with Product and Engineering teams to help improve the product. * Contribute to the internal knowledge base so you can share lessons learned with other resources. About You: * Hands-on implementation experience with SaaS applications or other software solutions. * Good project management skills to effectively guide the customer to success while managing various internal resources * Experience integrating with ERP applications such as NetSuite, QuickBooks, Intacct, Xero, Microsoft BC, etc. is a plus * Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.) * Experience with Ticketing Systems (Zendesk, JIRA, etc.) and CRM systems (Salesforce) is a plus * Ability to lead workshops, including the gathering/documenting of requirements and use-cases and recommendation of envisioned processes. * Great communication skills is what you are known for, you can communicate across different teams and use different questioning techniques to understand customer's needs. * Building relationships and working within a collaborative team environment is what motivates you. * A high growth environment excites you because you want the opportunity to contribute to building something special * Strong analytical, creative thinking and problem solving skills * Ability to work in a fast-paced, deadline-driven start-up environment. * Procurement or Supply chain management experience would be a great advantage! Our Mission Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance. Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed. Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination. As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance. AI Use We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com. Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below: Job Candidate Privacy Notice | Tipalti www.tipalti.com/privacy/job-candidate-privacy-notice/

Sales Enablement Onboarding Manager

From $20/yr

About Smokeball With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it! Culture plays a big part in our success, and our clear purpose and vision motivate us daily. About the Job We’re looking for a Sales Enablement Onboarding Manager to make sure every new Sales and Customer Success hire in the US and UK hits the ground running. You’ll own the onboarding experience end-to-end, designing the program, setting the standard and acting as our sales trainer , equipping new hires with the knowledge, confidence, and practical skills they need to succeed faster. You’ll shape how onboarding evolves as we scale, ensuring our people are ready to make an impact from day one. This is an individual contributor role for someone who loves building, coaching, and improving how people learn. Success looks like one thing: faster ramp, stronger confidence, and better results. This is a hybrid role based in our office in Chicago, IL. All Chicagoland employees are required to be in the office on Wednesdays and Thursdays . Key Responsibilities Onboarding Program Ownership * Own the end-to-end onboarding experience for Sales and Customer Success hires across the US and UK. * Design and evolve onboarding programs that build confidence, capability, and readiness. * Coordinate cohorts, training sessions, systems access, and key stakeholders to deliver a seamless experience. Facilitation and Delivery * Deliver engaging onboarding sessions across product, processes, systems, and ways of working. * Facilitate practical learning through demos, role plays, coaching, and real-time feedback. * Partner with subject matter experts to bring deeper expertise into the program. Ramp and Readiness * Own ramp outcomes, ensuring new hires reach productivity quickly and confidently. * Define readiness standards, track progress, and support certification and manager handover. * Identify opportunities to improve performance and accelerate time to impact. Measurement and Continuous Improvement * Use ramp data, feedback, and insights to continuously improve the onboarding experience. * Partner with Enablement, Rev Ops, and Product teams to keep content and programs current. What we’re looking for * You’re a project management pro who can juggle multiple cohorts without dropping the ball. * You’re a confident facilitator who can keep a room engaged (virtual or otherwise). * You know how to coach, give feedback, and help people level up. * You understand the Sales and CS world, processes, systems * You’re comfortable using data to tell the ramp story and make smarter decisions. * You’re familiar with tools like Seismic, LMS platforms, Salesforce, Gong, and Confluence (or excited to learn them). What's in it for you? 💵 Competitive Salary 💹 Work-Life Balance: 20 vacation days, 3 reboot days, birthday off, volunteer time, and more! 🧘 Benefits: Excellent medical, dental, vision coverage. 401(k) match, \& monthly wellness stipend 👶Parental leave 🥡 Office lunch and loads of snacks 🧢 And of course...the SWAG! Want to Know More? Why do we do what we do? Where did the name ‘Smokeball’ come from? What are our values? Learn more here ! \Smokeball values diversity \& inclusion and is proud to be an Equal Employment Opportunity employer. Smokeball considers all individuals seeking employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.* If you’re excited about this role, we encourage you to apply even if your experience doesn’t check every box.

Associate Onboarding Manager

From $61,350/yr

THE OPPORTUNITY This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada. At VelocityEHS we are very customer focused. As an Associate Onboarding Manger, you will own the critical early phase of the customer lifecycle by onboarding VelocityEHS's clients. Your goal is to help customers efficiently realize the value of their new software, maximizing engagement, and ensuring the ultimate customer experience. This is a customer facing role and one that works cross-functionally with Customer Experience teams. A strong focus on customer lifecycle value, project management, and process will be core to success in this role. Primary Duties And Responsibilities * Become an expert in VelocityEHS products and solutions * Successfully mentor and coach customers as they go through the onboarding process * Manage setup of software for customers going through the onboarding process * Serve as the primary point of contact for VelocityEHS’s clients, owning the onboarding phase of the customer lifecycle * Effectively onboard new/expansion customers * Project manage a portfolio of customer onboardings to successful outcomes, accelerating the customer's time to value in using our products and solutions * Provide timely updates on customer projects within Project Management tooling to effectively drive team/company KPIs and customer interactions * Manage setup of single products/modules * Actively lead customer-facing communications (live, virtual, written) * Effectively deliver engaging enablement training and workshops on concentrated product or module * Drive early adoption * Document time to value metrics * Evaluate onboarding effectiveness * Help build processes, internal enablement, and servicing tactics * Ability to independently solve simple customer issues * Document customer interactions and progress throughout the lifecycle of their onboarding * Use company approved AI tools to improve efficiency, reduce manual work, and enhance the quality of outputs * Apply sound judgment when using AI, ensuring accuracy and accountability for AI-generated work * Protect sensitive and confidential information when using AI, following company data guidelines * Actively learn and build proficiency in AI tools relevant to your role * Share AI use cases, tips, and learnings to help strengthen team and organizational capability Minimum Skills And Qualifications - Bachelor’s degree in relevant area or similar experience in alternative role - Experience maintaining a high level of activity, managing multiple ongoing projects, and working effectively in a team environment - Strong written and verbal communication - Strong decision-making and organizational skills - Detail oriented and self-motivated - Experience working independently, but can also be an effective team member - Pro-active learner and open to constructive feedback - Effectively manage customer expectations - Active listening skills \<1 year of customer onboarding experience Preferred Skills And Qualifications * Additional languages a plus * Familiarity with Salesforce, Workfront, or Outreach * Experience in software industry, SaaS and/or Environment, Health and Safety industry VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $61,350 and $78,100 USD (United States) or $64,500 and $78,700 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS. Who is VelocityEHS? VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS \& ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance. Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food \& beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential. The VelocityEHS team includes unparalleled industry expertise, with more certified experts in health, safety, industrial hygiene, ergonomics, sustainability, the environment, AI, and machine learning than any EHS software provider. Recognized by the EHS industry's top independent analysts as a Leader in the Verdantix 2023 Green Quadrant Analysis—VelocityEHS is committed to industry thought leadership and to accelerating the pace of innovation through its software solutions and vision. Its privacy and security protocols, which include SOC2 Type II attestation, are among the most stringent in the industry. What are the benefits and perks of working at VelocityEHS? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page! * Generous time off programs * Medical/dental coverage, retirement (with employer match) * Parental leave plans for all family types * Job shadowing programs and one-on-one coaching opportunities * Tuition reimbursement for continuing education, advanced degrees, and certifications * Remote-first and flexible work schedule to fit your family's needs * Monthly stipend to make your home office more comfortable, productive, and successful * Corporate wellness and personalized preventative mental health care programs * Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday) #BI-Remote

Onboarding Manager

$99,750 - $131,250/yr

DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world’s most influential companies to design and optimize environments that demand precision, scalability, and resilience. Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority. Position Title: Onboarding Manager Position Location: Remote - work virtually from anywhere in the United States Salary DLB recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates. Job Summary The Onboarding Manager is a seasoned professional responsible for managing, optimizing, and continuously improving DLB's employee onboarding programs, systems, and processes. This position serves as the primary owner of the onboarding function, ensuring consistent, efficient, and engaging experience for all new hires while supporting organizational growth and operational excellence. The Onboarding Manager partners closely with Human Resources, Talent Acquisition, Operations, Hiring Managers, Information Technology, and departmental leadership to oversee onboarding execution, maintain program effectiveness, monitor performance metrics, and identify opportunities for process enhancement. This role evaluates existing onboarding workflows, drives continuous improvement initiatives, manages onboarding technologies and resources, and ensures alignment with organizational goals, compliance requirements, and employee experience objectives. The Onboarding Manager will be self-directed on day-to-day work and receives high level instruction on new projects, tasks or assignments. Will execute and lead teams and projects, tasks or assignments of complex scope. May coordinate activities of other personnel. This person will communicate and operate in line with organizational goals and values, as well as departmental objectives. Essential Functions Onboarding Program Ownership \& Continuous Improvement * Manage and maintain the organization's onboarding programs, systems, workflows, and resources. * Evaluate onboarding effectiveness through employee feedback, retention metrics, engagement data, and stakeholder input. * Identify process inefficiencies and implement improvements that enhance employee experience, operational efficiency, and organizational consistency. * Serve as the subject matter expert for onboarding processes, systems, and best practices. * Ensure onboarding programs remain aligned with organizational objectives, workforce needs, and company culture. * Manage onboarding-related technology platforms, documentation repositories, workflows, and reporting tools. * Lead continuous improvement initiatives and automation efforts to increase scalability and efficiency. * Establish and monitor key performance indicators (KPIs) to measure onboarding effectiveness and business impact. Employee Experience \& Integration * Serve as a culture ambassador, ensuring onboarding experiences reflect company values, operating principles, communication standards and commitment to being easy to do business with. * Oversee the end-to-end onboarding experience from offer acceptance through successful integration into the organization. * Ensure all onboarding activities are completed accurately, consistently, and within established timelines. * Monitor employee onboarding milestones and identify opportunities to improve engagement, productivity, and retention. * Support the development of positive first impressions and meaningful employee connections throughout the onboarding process. * Serve as a primary escalation point for onboarding-related questions, concerns, and process issues. Cross-Functional Coordination * Partner with Hiring Managers to ensure onboarding activities support department-specific needs and performance expectations. * Coordinate with Human Resources, Information Technology, Payroll, Security, Facilities, and Operations to ensure onboarding readiness. * Support a diverse workforce spanning multiple business units, disciplines, operational teams, and geographic locations. * Ensure required equipment, systems access, training assignments, and documentation are completed before employee start dates. * Facilitate communication and collaboration among stakeholders to deliver a seamless onboarding experience. Systems Administration \& Process Governance * Manage onboarding workflows within Rippling HRIS, applicant tracking systems, learning management systems, and related platforms. * Monitor system performance and recommend technology enhancements to improve efficiency and user experience. * Maintain onboarding documentation, templates, standard operating procedures, and process maps. * Ensure process consistency and adherence across all business units and departments. Team Leadership \& Development * Directly supervise and develop a team of Onboarding Specialists. * Establish performance expectations, service standards, and accountability measures. * Provide coaching, mentorship, training, and career development support. * Conduct workload planning and resource allocation. * Foster a culture of responsiveness, operational excellence, collaboration, and continuous improvement. Reporting, Analytics \& Performance Management * Develop and maintain onboarding dashboards, reports, and performance metrics. * Analyze onboarding data to identify trends, risks, and opportunities for improvement. * Present onboarding performance updates and recommendations to leadership. * Utilize data-driven decision-making to support workforce planning, employee engagement, and retention initiatives. Training \& Knowledge Management * Maintain onboarding resources, guides, presentations, and training materials. * Partner with subject matter experts to ensure onboarding content remains current and effective. * Support managers and stakeholders with onboarding best practices and process education. * Facilitate onboarding-related training sessions as needed. Technology, Digital Tools \& AI-Enabled Efficiency * Leverage AI-enabled and digital tools to enhance efficiency, reduce manual effort, and support consistent, high-quality work output. * Identify opportunities to improve processes and demonstrate a continuous learning mindset, seeking out new technologies, skills, and methods that elevate individual and team performance. * Adapt to emerging technologies and evolving digital workflows, actively supporting the integration and adoption of innovative tools across the organization. Completion of Assigned Tasks and Deliverables on Time and on Budget Performs Other Related Duties as Assigned Position Requirements (ADVANCED level for all the following) * Strong knowledge of onboarding operations, employee lifecycle processes, talent management, and employee engagement practices. * Advanced knowledge of HRIS platforms, preferably Rippling, including onboarding workflows, employee lifecycle administration, reporting, workflow automation, integrations, and employee experience technologies. * Knowledge of employment laws, compliance requirements, and HR best practices. * Knowledge of remote workforce onboarding, employee integration, and workforce connectivity practices. * Demonstrated commitment to delivering exceptional internal customer service and creating positive employee experiences. * Demonstrated leadership experience managing programs, projects, and cross-functional initiatives. * Strong understanding of process improvement methodologies and operational excellence principles. * Skilled in stakeholder management and relationship building across all organizational levels. * Skilled in analyzing onboarding metrics and leveraging data to drive process improvements. * Skilled in developing reports, dashboards, presentations, and executive-level communications. * Skilled in identifying operational inefficiencies and implementing scalable solutions. * Skilled in project management, scheduling, and organizational planning. * Skilled in completing assignments accurately and with attention to detail. * Exceptional written and verbal communication skills. * Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management. * Ability to leverage technology to improve operational efficiency, enhance employee experience, and support organizational growth and scalability. * Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation. * Ability to manage multiple priorities while maintaining high levels of service and responsiveness. * Ability to work independently and collaboratively with remote and onsite team members. * Ability to build trust and credibility through responsiveness, professionalism, and follow-through. * Ability to create welcoming, engaging, and employee-centered onboarding experiences. * Ability to communicate clearly, proactively and professionally with employees, managers, executives, and external stakeholders. * Ability to analyze complex information and develop plans to address identified issues. Physical Demands The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is * Frequently required to remain in a stationary position * Frequently moving through office Travel / Relocation Requirements * Up to 5%, this may include travel to any or all 50 US states * Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc. * Travel may involve transportation by car or plane depending on the destination and nature of business needs. Education / Experience Requirements * Bachelor’s degree in human resources, business or related field PLUS * Minimum of eight years of additional related experience in onboarding operations, employee experience, human resources, workforce programs, process improvement, or related disciplines, including demonstrated experience leading cross-functional initiatives and operational improvement efforts. Benefits DLB Associates offers a very competitive benefits package; highlights include * Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option) * Flex spending accounts (FSA) * Dental and vision plans * Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26 * 401k with company match and self-directed brokerage account option * PTO including additional paid time off during the last week of the year * Company paid life insurance coverage for employees and their eligible dependents * Short and long-term disability, AD\&D coverage * Professional development opportunities, tuition reimbursement and professional licensing assistance * Paid parental leave after one year of employment CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is DLB's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. DLB Associates is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce. Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team! NOTICE TO THIRD PARTY AGENCIES: DLB does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to DLB in the absence of a signed Service Agreement where DLB has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of DLB and DLB will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. The pay range for this role is: 99,750 - 131,250 USD per year(Remote (United States))

IT Project Manager (MSP Onboarding & Professional Services)

$85,000 - $105,000/yr

The IT Project Manager (MSP Onboarding \& Professional Services) is responsible for the planning, executing, and closing managed IT projects for new and existing clients. This position will work closely with MSP Project Engineers, MSP Project Technicians, and the network operations team to ensure that project deliverables are met within the scope, budget, and timeline. The Onboarding Project Manager will also communicate with clients, stakeholders, and other internal teams throughout the project lifecycle. This role requires strong financial expertise, including budget management, forecasting, and financial reporting, to ensure projects are delivered on time and within budget. TYPES OF MSP PROJECTS Our MSP Project Team oversees the onboarding of new clients and the implementation of several different types of projects for our client base. Because of this, we have two types of projects: Onboarding and Professional Services. This role may manage both types of projects but will primarily focus on onboarding. Onboarding Overview: * Serve as the primary point of contact for onboarding new clients, ensuring a seamless and positive experience. * Collaborate with clients to explain the scope of services, outline the implementation process, and communicate how to access technical support. * Fully document client environments by collaborating with the technical team for technical details while capturing processes, milestones, and client-specific requirements. * Coordinate implementation of MSP services by assigning appropriate technical resources and monitoring progress. Core Tools Deployed During Onboarding: * Email security filtering and protection * Endpoint protection and monitoring * Multi-factor authentication (MFA) and basic identity access management (IAM) * Security awareness and phishing simulation training * Configuration change detection and auditing * SaaS cloud security monitoring * Security information and event management (SIEM) * Automated configuration processes and workflows * Threat detection, response, and proactive threat hunting Professional Services Types of Projects: Networking Installations: * New installations or replacement of firewalls, switches, and wireless access points, etc. Server Installations: * New installation or replacement of on-premises servers with new on-premises or cloud-hosted server infrastructure. * Includes configuring server roles and features such as Active Directory, DHCP, DNS, File, and Print services. Azure / Entra and Microsoft 365 Projects: * Azure/Entra domain joining of devices. * Migrating email solutions. * Configuring and migrating file structures to SharePoint. Application Deadline June 30, 2026 Department Projects Employment Type Full Time Location Texas Workplace type Onsite Compensation $85,000 - $105,000 / year Reporting To Leighton Poley Key Responsibilities Project Planning and Coordination: * Define the project scope, objectives, and deliverables. * Develop detailed project plans, including timelines, milestones, resource allocation, and budget management. * Schedule resources effectively, planning up to a month in advance to ensure optimal use of personnel and equipment. * Assign tasks to MSP Project Engineers and Technicians and monitor progress to ensure successful completion. * Monitor and track project progress, identifying potential risks and implementing mitigation strategies. * Track and manage project financial variances to ensure projects remain within scope and budget. Financial Management: * Develop and maintain project budgets, tracking expenditures to identify variances and adjust plans accordingly. * Forecast project end dates and resource requirements. * Utilize Microsoft Excel and ConnectWise to track and analyze project financials, including budget variances, resource allocation, and cost-to-completion. * Prepare and present financial reports on project performance, including cost-to-completion and profitability analysis. * Ensure accurate forecasting and financial reporting throughout the project lifecycle. Collaboration and Communication: * Act as the primary point of contact for clients during project execution. * Conduct project kick-off meetings with clients to discuss goals and objectives. * Regularly communicate project status, risks, and issues to project stakeholders. * Work closely with cross-functional teams to ensure seamless integration of services. * Participate in team meetings and contribute to process improvement initiatives. Risk Management: * Identify potential project risks and develop mitigation strategies. * Monitor and manage project risks throughout the project life cycle. * Collaborate with other teams to escalate major risks and issues as necessary. Quality Assurance: * Ensure that all projects are delivered on time, within scope, and within budget. * Ensure adherence to quality standards, project management best practices, and compliance with project specifications. * Conduct project evaluations in the forms of profitability reports and after-action reviews. Customer Service: * Maintain high customer satisfaction through professional and courteous interactions. * Serve as the primary point of contact for clients, addressing and resolving customer concerns promptly. * Conduct project close-out meetings and obtain client feedback. * Coordinate the resolution of technical issues in a timely and effective manner. Team Leadership: * Lead and manage project teams, including technicians, engineers, installers, and subcontractors. * Assign tasks and responsibilities to team members, providing guidance and support as needed. Safety Management: * Enforce safety protocols and procedures to maintain a safe work environment. * Conduct safety training and ensure team members adhere to safety guidelines. * Investigate and report any accidents or incidents. PHYSICAL DEMANDS * Lifting up to 50lbs., twisting, bending, walking upwards of 2-3 hours consistently during surveys. * Travel to client locations and back to headquarters, distance depending on client, but averaging between 30 – 60 miles one way. * Must be willing to work outside of regular business hours depending on the needs of the project and client. Skills, Knowledge \& Expertise MINIMUM QUALIFICATIONS * Associate’s degree in information technology, Business Administration, or related field. * 3+ years’ experience in IT project management or coordination. * Proven ability to manage financial aspects of projects, including budgeting, forecasting, and variance analysis. * Proficiency in Microsoft Excel is a must. * Proficiency in PowerPoint is a must. * Proven experience in managing IT projects. * Excellent communication and interpersonal skills to interact with clients, team members, and stakeholders effectively. * Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment. * Excellent organizational and problem-solving skills with a keen attention to detail. * Excellent ability to delegate responsibilities. PREFERRED QUALIFICATIONS * Bachelor’s degree in information technology, Business Administration, or equivalent. * 5+ years’ experience in IT project management or coordination. * Prior experience with ConnectWise PSA and RMM. * Relevant IT certifications such as: CompTIA Project+, CAPM, PMP, ITIL 4 (Foundation or Specialist), Six Sigma (Yellow or Green Belt). * Experience managing or implementing: * Email security filtering and protection. * Endpoint protection and monitoring solutions. * Multi-factor authentication (MFA) and identity access management (IAM). * Networking installations, including firewalls, switches, and wireless access points. * Server installations, including configuring roles like Active Directory, DHCP, DNS, and File/Print services. * Azure/Entra domain joining and Microsoft 365 migrations. * SharePoint configuration and file structure migrations. * Strong understanding of security awareness training and phishing simulation processes. * Knowledge of security information and event management (SIEM) and SaaS cloud security monitoring. OPTIONAL SKILLS \& EXPERIENCE Technology is a rapidly evolving environment, and the needs of our clients are always changing. To be successful as an MSP Project Manager, it would be beneficial to have some or all of the following experience:* Have previous experience working with an MSP or in an MSP environment. * Implement or oversee the implementation of networking equipment and/or server environments. * Implement or oversee the implementation of EDR/MDR, MFA, and NGAV. * Migrations to or an understanding of Azure/Entra, Microsoft 365, and SharePoint. * Experience with ConnectWise Manage / PSA. Job Benefits * Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Long \& Short Term Disability Insurance * 401k About In-Telecom We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. In-Telecom Consulting, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

GTM Technical Onboarding Program Manager

$30 - $90/yr

About the Team The Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, practice, and frameworks they need to succeed. Within GTM onboarding, we establish a shared foundation during the first 30 days and build deeper role readiness for technical GTM teams as they progress through ramp. About the Role OpenAI is hiring a GTM Technical Onboarding Program Manager to define and deliver the role-specific onboarding experience for technical customer-facing GTM roles. Foundational onboarding establishes a common baseline during the first 30 days. This role owns the deeper development that follows, with a particular focus on days 30–90, when new hires need to translate product and deployment knowledge into practical, job-specific capability. You will partner with technical GTM leaders, Product, and subject-matter experts to turn complex product and deployment concepts into role-specific curricula, hands-on practice, assessments, certifications, and manager reinforcement. Success means technical GTM new hires build the product fluency, scoping ability, solution judgment, and customer-facing confidence required for their roles. Managers have clear readiness signals, learning experiences stay current as products evolve, and role-specific ramp becomes repeatable across teams and regions. In this role, you will: - Own the design and delivery of day 30–90 role-specific onboarding for technical GTM roles - Define learning outcomes and readiness standards in partnership with technical GTM leaders - Build curricula and learning paths that translate complex product and deployment concepts into job-specific behavior - Design and facilitate hands-on experiences such as labs, demos, simulations, technical discovery practice, and customer scenarios - Create assessments, certifications, and manager-ready signals of proficiency and deployment readiness - Partner with Product, technical subject-matter experts, and GTM leaders to source, validate, and refresh content as products and guidance evolve - Coach subject-matter experts and facilitators to teach technical content clearly and effectively - Establish repeatable content-governance and reinforcement systems that scale across roles and regions - Use learner feedback, performance data, and AI-enabled workflows to improve practice, learner support, content maintenance, and program efficiency You might thrive in this role if you: - Have held a customer-facing technical role and enjoy helping others build strong product, solution, and customer judgment - Develop fluency quickly in complex products, technical architectures, integrations, deployment considerations, and customer workflows - Understand how technical GTM teams scope solutions, navigate technical tradeoffs, and connect product capabilities to business outcomes - Are energized by turning hard-won technical knowledge into practical guidance, hands-on practice, and repeatable ways of working - Communicate complex technical concepts clearly to both technical and non-technical audiences - Operate effectively in a fast-moving environment where products, technical guidance, and customer needs change quickly - Bring low ego, high ownership, and a genuine passion for helping technical teams become more capable and confident Basic qualifications: - 5-8 years experience in technical enablement, Solutions Engineering, Solutions Architecture, Technical Success, Implementation, technical consulting, or another customer-facing technical role - Demonstrated ability to quickly develop fluency in complex products, technical architectures, integrations, and deployment considerations - Experience working directly with customers on complex, deeply technical SaaS platforms is required - Strong technical discovery, scoping, and solution judgment, with the ability to connect customer workflows and business needs to technical recommendations - Ability to explain complex technical concepts clearly and turn them into practical, role-relevant guidance for technical GTM teams - Experience creating or leading hands-on technical experiences, such as labs, demos, simulations, discovery practice, or customer scenarios - Strong cross-functional collaboration skills with Product, technical subject-matter experts, and GTM leaders - Strong program management, facilitation, and written and verbal communication skills - Willingness to work in-office in San Francisco Preferred qualifications: - Direct experience in Solutions Engineering or Solutions Architecture is strongly preferred - Direct experience working with AI/ML products or platforms is preferred - Experience designing or delivering enablement, onboarding, technical training, or knowledge-sharing programs is a plus - Familiarity with instructional design principles or adult learning is a plus - Experience leading subject-matter expert programs or designing technical assessments and certifications About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

SMB Onboarding Manager

From $220/yr

Who Connecteam is: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. About the Role: As Connecteam’s SMB Onboarding Manager, you will lead customers through their first and most critical phase with our product - onboarding. You’ll partner with small and growing businesses to ensure they successfully adopt and implement Connecteam’s solution, driving measurable value and setting the foundation for long-term success. Key Responsibilities * Managing the end-to-end onboarding process for SMB customers, from kick-off call to activation * Delivering tailored training sessions to help clients configure and implement Connecteam based on their unique business needs * Guiding customers to quick wins that showcase the platform’s value and increase adoption * Ensuring customers establish strong usage habits that drive retention and satisfaction * Identifying at-risk clients early and creating proactive strategies to mitigate churn. Experience \& Skills * 2+ years of experience in SaaS onboarding, implementation, or customer-facing roles - MUST * Experience working with SMB clients - strong advantage * Strong presentation and training skills * Tech-savvy with the ability to quickly learn and explain software solutions * High level of organization and ability to manage multiple onboarding projects simultaneously. * A team player who thrives in a dynamic, fast-paced startup environment * Positive attitude, empathy, and high energy! Salary range: 70K-90K We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. Joining Connecteam Is The Smart Move: * We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. * We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business. * We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. * We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family! * Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. Together we will shape the future of work! Our privacy policy

Senior Program Manager, Onboarding (m/w/d)

From $100/yr

Why we need you Maltego is a tool used globally by industry experts, analysts, and law enforcement agencies to help protect and watch over their own infrastructure but also to keep guard on internet safety, reduce crime and catch bad guys. The Program Manager, Onboarding owns both delivery and governance within Maltego's customer onboarding program. You manage a portfolio of complex accounts from Sales handover to Customer Success handover, and simultaneously govern the playbooks, SOPs, and continuous improvement initiatives that allow the full onboarding team to deliver quality at scale. This role combines hands-on customer engagement with program-level leadership — you run accounts, and you design the systems others work within. What To Expect Onboarding Delivery * Manage a portfolio of complex, high-touch, and scale-touch accounts end-to-end, balancing delivery responsibilities with program governance work. * Design and execute onboarding plans for accounts with advanced technical or organizational requirements. * Deliver Customer Success handovers that consistently meet or exceed acceptance criteria, maintaining high CSAT across your portfolio. * Use insights from account work to identify patterns and inform program improvement. Program Management * Design the playbooks and SOPs for Scale-touch and High-touch onboarding, maintaining accuracy and ensuring they reflect current best practice. * Lead continuous improvement initiatives: identifying inefficiencies, designing solutions, and driving rollout across the team. * Coordinate with Scaled and Digital Onboarding Managers to ensure program consistency across all onboarding formats. * Manage content accuracy as a program responsibility, working with Product to keep onboarding resources current after releases. Cross-Functional Collaboration * Build credibility with stakeholders through consistent delivery and clear communication. * Represent the program perspective in cross-functional meetings, contributing structured analysis and concrete recommendations. * Surface patterns from onboarding delivery into cross-team discussions, ensuring program feedback reaches the right people. Customer Engagement * Serve as the primary customer contact for assigned accounts throughout the onboarding engagement. * Build trusted relationships with senior stakeholders and decision-makers. * Facilitate complex discovery conversations that surface strategic use cases and inform onboarding design. * Proactively address customer concerns before they become escalations. Feedback, Reporting \& Process Improvement * Synthesize feedback from accounts and program touchpoints into actionable recommendations for relevant teams. * Drive specific process improvement initiatives from identification through rollout, managing stakeholder alignment and change management. * Contribute to onboarding content and documentation improvements that scale across the full team. Your profile in short Required * Proven track record managing complex customer onboarding or implementation engagements in a B2B SaaS or enterprise software environment. * Demonstrated experience owning program governance — playbooks, SOPs, or process frameworks used by other team members. * Strong project management skills with the ability to balance multiple concurrent engagements and program initiatives. * Excellent communication skills — able to calibrate messaging for customers, internal stakeholders, and senior leadership. * Comfortable working across systems and tools (CRM, project management, analytics platforms) to track progress and report outcomes. * Analytical mindset — able to identify patterns, synthesize feedback, and design evidence-based improvements. Preferred * Experience with OSINT, investigations, or intelligence workflows. * Familiarity with product-led or usage-driven customer success models. * Background in process improvement, change management, or operational excellence. Why you will love Maltego Maltego is a scale-up company. We provide you the benefits and security of larger corporations coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important. Here are some of the reasons why you will love Maltego: * Insights into the daily operations of a fast-growing tech scale-up * Opportunity to quickly take over responsibility and make a direct and long-lasting impact * Motivated and highly international team At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability. Location Our Munich office Required Documents / Information Ready to help drive the future of digital investigations? Apply now with your resume and a cover letter highlighting your experience! About Us Maltego is the all-in-one investigation platform that accelerates complex cyber and OSINT investigations from hours to minutes. The Maltego platform powers preliminary quick OSINT investigations for digital profiling with Maltego Search as well as complex link analysis for large datasets with Maltego Graph. Through Maltego Evidence and Maltego Monitor, the platform enables investigators to collect, monitor, and preserve social media intelligence in real-time for prosecution and public safety. Whether cyber threat intelligence teams or law enforcement, Maltego equips your teams with the most essential and relevant data, with out-of-the-box access to common data sources and over 100 ready-made connectors to more. Mine, merge, and map all your essential intelligence in one place, and uncover hidden truths with Maltego! Learn more about how we can empower your investigations at www.maltego.com.

Client Onboarding Manager

From $220/yr

Who Connecteam is: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. About The Role The Onboarding Manager guides new customers who come from a partnership, through the implementation of Connecteam, from initial handoff and kickoff through a successful payroll launch. This is a customer-facing, hands-on implementation role combining project management, system configuration, payroll-process understanding, customer training and cross-functional coordination. The Onboarding Manager works closely with customers, in collaboration with the partner’s Implementation Managers and internal Connecteam teams to ensure employee data, time tracking, PTO, payroll rules and payroll system integrations are configured and validated correctly. The primary goal is to deliver a smooth onboarding experience while ensuring employees are paid accurately and on time. Implementations are payroll-first and planned around the customer’s first clock-in date, payroll schedule and go-live timeline. Depending on account size and complexity, the Onboarding Manager may continue supporting the customer through the first one to three payroll cycles. Success in this role requires more than technical knowledge. The Onboarding Manager must be highly perceptive, able to read people and situations quickly, and skilled at navigating complex interpersonal dynamics while maintaining trust across multiple internal and external teams. Key Responsibilities Own the customer onboarding process Manage a book of business of customers that came from the partnership, from internal handoff through go-live and initial payroll stabilization. Build implementation plans around first clock-in, payroll periods, training requirements and payroll-processing deadlines. Lead kickoff, setup, training and client’s payroll. Maintain clear timelines, responsibilities, next steps, risks and customer communication throughout each project. Lead discovery and solution design Understand the customer’s workflows. Translate business requirements into a practical Connecteam setup. Identify complex requirements and suit the right solution with the design of the relevant setup. Configure integrations Configure relevant Connecteam account settings Set up and manage the integration. Deliver training and manage stakeholders Train clients on Connecteam platform and integration process. Train managers on time tracking and payroll workflows using Connecteam. Adapt the training plan to customer size, structure and complexity while keeping sessions practical and process-focused. Work closely with the assigned partner Implementation Manager. Coordinate clearly across customers, partner, Sales, Support, Product, Integrations and leadership. Troubleshoot, escalate and document Investigate issues across the full workflow. Determine issue owner and route it appropriately Escalate payroll-impacting risks with clear documentation Maintain accurate account records, architecture decisions, risks, next steps and handoff documentation. Experience & Skills 2+ years of experience in implementation, onboarding, customer facing SaaS role with SMB & Mid Market client sizes. Strong project management skills with the ability to manage multiple customer implementations and priorities simultaneously. Excellent communication, presentation, and training skills with the ability to explain technical concepts to both technical and non-technical audiences. Tech-savvy with the ability to quickly learn software, troubleshoot issues, and understand integrations and data flows. Strong organizational skills, attention to detail, and a customer-first approach when managing complex implementations. Ability to build trusted relationships with customers, internal teams, and external partners in a fast-paced environment. Strong problem-solving skills, sound judgment, and the ability to navigate ambiguity and changing customer needs. Preferred Experience Experience with payroll, HRIS, workforce management, scheduling, time & attendance, or employee management platforms. Experience supporting payroll implementations, PEO environments, or multi-location/multi-entity organizations. Experience working in a partner-led or channel-based customer environment. Benefits: Medical, dental, & vision coverage Paid time off for vacation, sick days 401k Salary: $90K We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. Joining Connecteam Is The Smart Move: We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business. We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family! Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. Together we will shape the future of work! Our privacy policy Please mention the word COURAGE and tag RMjE3LjE1Ni42NS4xNjY= when applying to show you read the job post completely (#RMjE3LjE1Ni42NS4xNjY=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Customer Onboarding Manager (d/f/m) - German-speaking

From $60/yr

What is Leapsome? Leapsome is the AI-powered people platform revolutionizing HR for modern teams . Leapsome drives HR excellence and empowers high-performing teams by automating, connecting, and simplifying every HR process across the employee lifecycle — from onboarding and performance management to engagement and development. Built with ease of use in mind, our platform ensures high adoption by employees, managers, and People teams alike. Our purpose is to make work fulfilling for everyone , and our vision is to reshape the future of work by being the leading People platform for HR excellence and high-performing teams. We enable companies to create environments where people can achieve their goals, learn and grow together, and build genuine motivation & engagement. Trusted by thousands of organizations globally, Leapsome secured $60 million in Series A funding led by Insight Partners in March 2022. This funding allowed us to further develop our intelligent platform, create exceptional employee experiences, and expand into the US market. It’s an incredibly exciting time to join Leapsome and be part of reshaping the future of work! Your opportunity: As a Customer Onboarding Manager , you will play a key role in helping our customers unlock the full value of Leapsome’s People Enablement and HRIS platform from day one. You’ll guide our customers through the initial setup and configuration of the platform, ensuring a seamless technical implementation and adoption experience. You’ll be responsible for managing onboarding projects from kick-off through to successful handover, working closely with HR and People teams, IT stakeholders, and senior managers at our client organizations. You will act as a trusted partner — delivering implementation support, driving admin engagement, and educating customers on best practices for setting up and using Leapsome. You may also deliver training sessions, especially for managers, to ensure confidence and clarity in using the platform. This role requires a mix of technical problem-solving, project management, and stakeholder engagement. You’ll regularly harness AI-powered tools to deliver scalable and personalized onboarding experiences, create implementation resources, and identify opportunities to improve internal onboarding processes. What you will do: Leading the technical onboarding of new customers for both Leapsome’s People Enablement and HRIS Project managing implementation timelines across multiple accounts simultaneously Collaborating with customer stakeholders to tailor platform configurations to their workflows Troubleshooting setup issues and coordinating with Product and Support teams where needed Collaborating with your colleagues from Sales and Customer Success to achieve the best outcomes for our customers Continuously improving onboarding processes by contributing to scalable content (e.g. guides, videos, templates) Leveraging AI tools to personalize training materials and improve efficiency Providing a smooth transition to Customer Success post-onboarding Who you are: Depending on your entry level, you have between 2 - 4 years + of experience in a customer-facing onboarding, implementation, support, or customer success role, preferably in B2B SaaS You are fluent in English and German You have strong project management skills , having a track record of leading implementations involving multiple stakeholders is a plus You’re an excellent communicator — clear, empathetic, and confident in working with both HR/People teams and technical audiences You have a solid technical understanding and are comfortable navigating integrations, data imports, and troubleshooting configuration issues You are organized and proactive , able to manage several onboarding projects at once while maintaining high attention to detail You are comfortable delivering trainings to both small and large audiences, especially to help managers understand and adopt new tools You are curious and excited about using AI tools to enhance your workflows and drive scalable impact You enjoy creating self-service resources (e.g. videos, templates) and thinking about how to optimize processes You’re a team player who thrives in a fast-paced, collaborative environment and are eager to contribute to and be part of global team You have a proven track record of closing complex sales cycles and driving new business revenue You excel at communication - asking the right questions to understand a customer’s needs and decision-making process quickly, and working with the customer to generate value for them You are passionate about the future of work and you want to join us in building an exceptional team and company to have a real impact in this space You are heavily aligned with our company values Bonus: You have previous experience in HR tech Bonus: You have a passion for coding/writing scripts and/or for interpreting data Benefits: Learning and development: Grow your skills with a €2,000 yearly development budget and full access to the Good Habitz platform. Work-from-home stipend: A one-time €1,000 stipend to set up your home workspace. Competitive pay and equity: Competitive salary plus a pre-IPO equity package, so you share in the company's growth. Corporate benefits: Exclusive discounts and deals from our partner network. Vacation: 30 vacation days a year plus public holidays, with the option to upgrade to 40 days at adjusted pay. After 5 years at Leapsome, take a month-long paid sabbatical. Wellness benefits: Stay active with a fully sponsored Urban Sports Club M membership, and support your mental health with an Oliva subscription that includes 1:1 therapy sessions, plus company workshops on mindfulness and digital wellness. Hybrid and flexible work: Spend 2 days a week with the team in our Berlin office, Tuesdays and Thursdays. Impact: Join a fast-growing HR platform trusted by more than 2,000 companies worldwide: you'll help shape how companies run HR and grow their people in one connected system. Culture: A diverse, international team that values open feedback and celebrates wins, big and small. Sponsored lunch: Lunch is on us every Tuesday and Thursday. Work from anywhere: Work from a different location for up to 2 months a year. Monthly team activities: Join Feierabend , a monthly budget to get-together in Berlin — hosted by employees, for employees. This role is based in Berlin and the salary range for this position is €48,000 - €70,000 + Bonus + Equity . View our full compensation framework here . Leapsome aims to pay generously and fairly. If the listed range isn’t working for your situation, please tell us early in the process, we’d rather have that conversation than lose a great candidate over a number we may be able to address. If your role or skillset isn’t covered in our compensation framework , it’s likely because we haven’t hired enough in that area yet. We’ll build a data-backed range before we make you an offer, and we’ll share our thinking with you as early as we can. This note is published for transparency. It reflects our compensation philosophy as of June 2026 and describes our general global approach — it is not a contract, offer, or entitlement to any salary, increase, or bonus, and may change at any time. Individual compensation is always governed solely by your written employment agreement and applicable local law. Leapsome’s values We stay true to our values in everything we do at Leapsome. Impact is everything — We aim high, focus on the outcomes that matter and say no to the rest. Speed is our advantage — We move fast with intent — simplifying, automating, and learning as we go. Owners without egos — We trust owners and expect excellence in return. We take responsibility individually, support each other, and win as a team. Candid is kind — We speak up early and respectfully. We assume good intent, stay curious, and care about each other’s growth. Excited to be part of Leapsome? 😊 Just send us your CV. You won't need to input any information already mentioned on your CV later on - promise! 🤙 A cover letter isn’t necessary, but we’d really appreciate a brief answer to these questions: Why Leapsome? Why you? We look forward to getting to know you! You can find more about what our colleagues think about working at Leapsome here 👉 ✨✨✨ Glassdoor ✨✨✨ Kununu ✨✨✨ Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Help us make work fulfilling for everyone! At Leapsome, we want work to be the best it can be for everyone. We help companies create environments where people can achieve shared goals, build authentic relationships, learn, and grow together. Put simply; our purpose is to make work fulfilling for everyone. And we know how to get there. But we can only do this by “walking our talk” and building a diverse and inclusive company where people — not just the business — thrive. Apply now 👇 or keep scrolling to read more about what makes Leapsome a unique workplace! Compensation: €48K – €75K • Offers Equity • Offers Bonus • Base salary €48K – €75K • Offers Equity • Offers Bonus Find Jobs in Germany on Arbeitnow

Sr. Product Manager, Onboarding Experience

$125,300 - $154,100/yr

About the Team/Role WEX is transforming how customers engage with our products through modern digital experiences that accelerate time-to-value and simplify complex business processes. Within our Customer Experience organization, the Sales \& Onboarding Experience team is responsible for creating seamless experiences that support customers from initial engagement through implementation and activation. We are seeking a Senior Product Manager, Onboarding Experience to lead the continued evolution of our Client Hub platform, a strategic onboarding solution serving both direct and partner customers. This role will own roadmap execution and platform strategy while helping shape the future of AI-powered, agentic onboarding experiences. The ideal candidate thrives in ambiguity, enjoys building 0-to-1 platforms, and can influence cross-functional teams to deliver meaningful business outcomes. How You'll Make an Impact * Own and execute the product roadmap for the Client Hub onboarding platform. * Lead the development of AI-powered and agentic onboarding capabilities that improve customer implementation experiences. * Drive customer time-to-value by simplifying onboarding workflows and reducing operational friction. * Partner with Engineering, Risk \& Compliance, Sales, Implementation, Design, and Developer Experience teams to deliver scalable solutions. * Leverage AI tools and workflows to accelerate product discovery, prototyping, delivery, and experimentation. * Define product requirements, success metrics, and roadmap priorities based on customer needs and business objectives. * Lead cross-functional teams through ambiguity and influence stakeholders without direct authority. * Analyze customer, operational, and business data to identify opportunities for platform optimization and growth. * Balance customer experience, scalability, operational efficiency, and commercial impact in product decisions. * Contribute to long-term platform strategy and future onboarding experience innovation. Experience You'll Bring * 6-10 years of Product Management experience. * Proven success building and scaling 0-to-1 products or platforms. * Experience with customer onboarding platforms, onboarding workflows, or agent experiences. * Deep expertise in AI-native product management and execution. * Demonstrated experience using AI tools to accelerate prototyping, product discovery, solution design, and delivery. * Strong roadmap ownership and execution capabilities. * Experience influencing cross-functional stakeholders without direct authority. * Experience working closely with Risk \& Compliance organizations. * Strong systems-thinking and strategic problem-solving abilities. * Experience building products involving APIs, SDKs, developer platforms, or data-definition frameworks. * Excellent communication, collaboration, and stakeholder management skills. * Bachelor's degree or equivalent combination of education and experience. What Will Give You an Edge * Experience building agentic AI products. * Corporate Payments or FinTech experience. * Partner onboarding experience. * Experience with Confluence, Tableau, GitHub, and Snowflake. * Familiarity with big data frameworks. * Experience working in highly regulated environments. * Experience collaborating with developer platform teams. * Experience driving AI-enabled operational efficiencies across product organizations. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $125,300.00 - $154,100.00

Onboarding Manager

From $15/yr

Department: Operations Employment Type: Permanent Location: Cardiff, UK Reporting To: Head of Client Services and Onboarding Description We see a world where we all contribute to a thriving planet and together, we are a collective force for good. Planet Mark is a sustainability certification which recognises outstanding achievements, encourages action, and builds an empowered community of like-minded individuals. We work with businesses to rigorously measure their carbon footprint and social value, engage their staff and supply chain to unlock their knowledge and drive passion for change, and communicate their progress to build a positive brand. We help businesses put a purpose at the heart of their organisation that brings social, environmental, and economic considerations together. We’re looking for an experienced Onboarding Manager to join SafePlanet and play a key role in delivering a seamless client onboarding experience from sale through to full implementation. This is a client-facing role where you’ll take ownership of onboarding processes, ensuring clients are set up for long-term success while driving strong engagement, contractor retention, and commercial outcomes from day one. What that means day to day * Leading and delivering tailored onboarding plans to ensure clients are successfully implemented from sale through to go-live * Acting as the main point of contact during onboarding, providing a professional and smooth client experience * Managing mobilisation timelines and ensuring all pre-implementation milestones are achieved * Monitoring onboarding performance and taking proactive steps to improve contractor conversion and retention * Collaborating with Sales, Account Management, Marketing, and Operations to ensure a seamless client journey What you’ll need to be successful You will have experience managing onboarding or mobilisation processes and supporting client accounts within a commercial environment. You should be confident working cross-functionally, ensuring a smooth client journey from sale to implementation. You will be highly organised and process-driven, with the ability to manage multiple priorities in a fast-paced setting. Strong communication skills are essential, enabling you to build relationships and clearly present insights to stakeholders. You will also be data-driven, able to monitor performance, identify trends, and take action to improve outcomes such as conversion, retention, and client satisfaction. * Experience managing client onboarding or mobilisation processes * Experience supporting client accounts * Strong stakeholder management skills * Strong reporting and performance tracking capability * Proficiency in Microsoft Office * Experience in SaaS, compliance, accreditation, or B2B services * Experience working in KPI-driven, revenue-focused environments * Familiarity with CRM and reporting systems * Experience and knowledge within a carbon accounting or sustainability environment What you'll get in return Personal Health \& Wellbeing / Benefits We operate a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: >🍼 Enhanced Parental Leave >🌴Generous annual leave >🏥 Healthcare Plan >💟 Annual Giving Day – an extra day to give back to yourself or your community >🚲 Cycle-to-work Scheme Future Planning > 💰 Pension scheme with employer contributions >🧬 Life Assurance >💸 Rewards Program – access to discounts and cashback >🏫 LinkedIn Learning License for upskilling \& development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self To Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What You Can Expect If You Apply * A response to your application within 15 working days * An interview process consisting of: + An initial discovery call with the recruiter + A first stage interview via Microsoft Teams + Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know. #PM

Onboarding Manager

$85,000 - $100,000/yr

Location: Remote, USA Compensation: $85,000-$100,000 (OTE) As an Onboarding Manager at Eltropy, you will be part of a high-impact team guiding financial institutions through the onboarding and adoption of our AI-powered communication platform. We are looking for an Onboarding Manager with 2-3 years of experience delivering SaaS or technical solutions, strong customer communication and technical troubleshooting, and the ability to take on increasingly complex projects with moderate oversight. In this role, you will manage customer onboarding projects end-to-end, configure SaaS and AI solutions, and implement integrations with core banking, lending, and other financial services systems. With support from experienced team members, you will continue to develop your technical, communication, and project management skills—building a strong foundation for a career in enterprise software delivery. What You'll Do: Implementation \& Project Support * Assist with onboarding new customers onto the Eltropy platform, including our AI-powered Voice and Digital Agents * Support creation, configuration, and testing of SaaS instances and communication flows through voice, video, text messaging and chat channels. * Coordinate tasks, schedules, and meetings to help ensure timely go-lives with quality. * Troubleshoot implementation issues in collaboration with technical teams. Learn the Technology * Gain hands-on experience with integrations to online banking, core banking, lending, collections, telephony and other financial services systems. * Build expertise on Eltropy's platform capabilities including Voice, Video, Text, Secure Chat, Co-browsing, AI Assistants, AI Agents and Conversation Intelligence * Understand key financial services processes for lending, new accounts, collections, and consumer engagement. Customer Training \& Enablement * Create and deliver customer training using AI-generated video, virtual sessions, documentation, and tutorials. * Help build and customize training resources to improve onboarding for credit unions and community banks. * Use tools like WalkMe to guide users through in-app experiences. Be the Voice of the Customer * Advocate for customer needs internally during implementation. * Help identify and communicate product or process improvements based on real-world use cases. Testing \& Quality Assurance * Assist in testing new releases before they go live. * Report bugs, give feedback, and support release acceptance processes. What You Bring: * Bachelor's degree in Business, Information Systems, Computer Science, or a related field. All majors are welcome to apply. * 2-3 years of experiencing implementing or delivering software * High degree of technical aptitude * Comfort with managing customer timelines and dependencies * Passion for software technology and project management * Strong customer empathy and communication skills * Problem-solving mindset with attention to detail * Bias for action - we expect you to roll up your sleeves and dive into the details of configuration, testing and training * Eagerness to learn about SaaS, AI, and the financial technology landscape * Interest in community banking, credit unions and fintech Bonus (Not Required): * Native Spanish fluency * Familiarity with concepts like APIs, DNS, VPN, and sFTP Why Join Eltropy? * Be part of a fast-growing, mission-driven fintech company * Receive mentorship from experienced technical project managers * Develop valuable skills in enterprise SaaS, customer success, and implementation * Work with leading community financial institutions to bring modern solutions to real people About Eltropy (www.eltropy.com) Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values: * Customers are our North Star * No Fear - Tell the truth * Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Product Manager - Player Onboarding & Activation

From $26/yr

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Manager - Player Onboarding \& Activation based in United Kingdom. As a Product Manager focused on Player Onboarding \& Activation, you will own one of the most critical growth levers in a fast-scaling iGaming product ecosystem: converting incoming traffic into engaged, active players. In this role, you will design and optimize the full early user journey—from first visit through registration, onboarding, first deposit, and first gameplay. You will work at the intersection of product, design, marketing, and compliance, ensuring seamless, high-converting user experiences. Operating in a highly data-driven and experimental environment, you will identify friction points, test improvements, and continuously refine the activation funnel. This is a high-impact role where your decisions directly influence user growth, retention, and revenue performance. Accountabilities * Own and optimize the end-to-end player onboarding funnel, analyzing user behavior to identify drop-offs and improve conversion from visitor to active player. * Partner closely with marketing and acquisition teams to align traffic quality, campaign intent, and onboarding performance outcomes. * Lead the design and optimization of registration and onboarding flows, ensuring smooth integration with compliance and KYC requirements. * Collaborate with design teams to build intuitive, high-converting user experiences that accelerate time-to-first-value. * Act as the primary product point of contact for onboarding and activation-related initiatives, ensuring alignment across stakeholders. * Present product performance, roadmaps, and insights to senior leadership and key internal stakeholders. * Conduct user acceptance testing and ensure delivered features meet quality, usability, and regulatory standards. * Drive post-launch optimization through continuous monitoring of user behavior, experimentation, and data-driven improvements. Requirements * Minimum of 4 years of product management experience within the iGaming industry, with a strong focus on user journeys and conversion optimization. * Strong understanding of iGaming products such as online casinos, sports betting, or similar platforms. * Proven ability to analyze user behavior, funnel performance, and complex datasets to drive actionable product decisions. * Experience working cross-functionally with marketing, design, compliance, and engineering teams. * Strong organizational skills with the ability to manage multiple initiatives in a fast-paced environment. * Deep understanding of user acquisition, onboarding flows, and activation metrics. * Excellent communication and stakeholder management skills with the ability to influence product direction at senior levels. * Experience with A/B testing, experimentation frameworks, and data-driven product optimization is highly valued. Benefits * Fully remote position with the flexibility to work from anywhere in Europe. * Competitive compensation package aligned with experience. * Annual performance-based reviews with opportunities for salary growth and career progression. * Extra paid vacation days, increasing with tenure (up to 26 days total). * Birthday day off after one year of employment. * Health, wellness, and fitness reimbursements, including dedicated budgets after tenure milestones. * Self-development budget for courses, training, and professional growth. * Provided work equipment (laptop, headphones, accessories) to ensure a productive setup. * Strong culture of transparency, experimentation, and continuous improvement in a fast-growing international environment. How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Onboarding Manager, Customer Experience

$127,000 - $221,000/yr

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you’ll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. You’ll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You’ll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You are an excellent communicator and project manager with a passion for customers, and we can’t wait to meet you! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: * Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout * Partner closely with Account Executives to ensure smooth customer handoff experience * Understand customer goals and successfully manage their onboarding timeline towards value * Work with Customer Enablement Managers, Technical Account Managers, Design Advocates and Solutions Consultants to effectively execute against the customer onboarding process * Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities * Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption * Deliver live and scalable training sessions customized to customer maturity and needs * Understand and consult on product and industry best practices in order to act as a trusted advisor to our customers and inspire new possibilities using our product We’d love to hear from you if you have: * 3+ years of experience in a customer facing role working with technical products * B2B SaaS experience with a technical product * Proven project management skills and experience working with multiple customers concurrently * Excellent oral and written communication skills * Experience speaking to customers representing different personas across both function and seniority * Consultative approach; ability to navigate complex business needs and technical requirements While it’s not required, it’s an added plus if you also have: * Experience using or working with Figma, or other UX/UI experience * You embody our values and can thrive in a constantly evolving and growing environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental \& vision, retirement with company contribution, parental leave \& reproductive or family planning support, mental health \& wellness benefits, generous PTO, company recharge days, a learning \& development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $127,000—$221,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Customer Onboarding Manager - North America

From $60/yr

What is Leapsome? Leapsome is the AI-powered people platform revolutionizing HR for modern teams . Leapsome drives HR excellence and empowers high-performing teams by automating, connecting, and simplifying every HR process across the employee lifecycle — from onboarding and performance management to engagement and development. Built with ease of use in mind, our platform ensures high adoption by employees, managers, and People teams alike. Our purpose is to make work fulfilling for everyone , and our vision is to reshape the future of work by being the leading People platform for HR excellence and high-performing teams. We enable companies to create environments where people can achieve their goals, learn and grow together, and build genuine motivation \& engagement. Trusted by thousands of organizations globally, Leapsome secured $60 million in Series A funding led by Insight Partners in March 2022. This funding allowed us to further develop our intelligent platform, create exceptional employee experiences, and expand into the US market. It’s an incredibly exciting time to join Leapsome and be part of reshaping the future of work! Your opportunity: *As a Customer Onboarding Manager , you will play a key role in helping our customers unlock the full value of Leapsome’s People Enablement and HRIS platform from day one. You’ll guide our customers through the initial setup and configuration of the platform, ensuring a seamless technical implementation and adoption experience.* You’ll be responsible for managing onboarding projects from kick-off through to successful handover, working closely with HR and People teams, IT stakeholders, and senior managers at our client organizations. You will act as a trusted partner — delivering implementation support, driving admin engagement, and educating customers on best practices for setting up and using Leapsome. You may also deliver training sessions, especially for managers, to ensure confidence and clarity in using the platform. This role requires a mix of technical problem-solving, project management, and stakeholder engagement. You’ll regularly harness AI-powered tools to deliver scalable and personalized onboarding experiences, create implementation resources, and identify opportunities to improve internal onboarding processes. What you will do: * Leading the technical onboarding of new customers for both Leapsome’s People Enablement and HRIS * Project managing implementation timelines across multiple accounts simultaneously * Collaborating with customer stakeholders to tailor platform configurations to their workflows * Troubleshooting setup issues and coordinating with Product and Support teams where needed * Collaborating with your colleagues from Sales and Customer Success to achieve the best outcomes for our customers * Continuously improving onboarding processes by contributing to scalable content (e.g. guides, videos, templates) * Leveraging AI tools to personalize training materials and improve efficiency * Providing a smooth transition to Customer Success post-onboarding Who you are: * Depending on your entry level, you have between 2 - 4 years + of experience in a customer-facing onboarding, implementation, support, or customer success role, preferably in B2B SaaS * You are fluent in English * You have strong project management skills, having a track record of leading implementations involving multiple stakeholders is a plus * You’re an excellent communicator — clear, empathetic, and confident in working with both HR/People teams and technical audiences * You have a solid technical understanding and are comfortable navigating integrations, data imports, and troubleshooting configuration issues * You are organized and proactive, able to manage several onboarding projects at once while maintaining high attention to detail * You are comfortable delivering trainings to both small and large audiences, especially to help managers understand and adopt new tools * You are curious and excited about using AI tools to enhance your workflows and drive scalable impact * You enjoy creating self-service resources (e.g. videos, templates) and thinking about how to optimize processes * You’re a team player who thrives in a fast-paced, collaborative environment and are eager to contribute to and be part of global team * You have a proven track record of closing complex sales cycles and driving new business revenue * You excel at communication - asking the right questions to understand a customer’s needs and decision-making process quickly, and working with the customer to generate value for them * You are passionate about the future of work and you want to join us in building an exceptional team and company to have a real impact in this space * You are heavily aligned with our company values * Bonus: You have previous experience in HR tech * Bonus: You have a passion for coding/writing scripts and/or for interpreting data Benefits: * Competitive pay and equity: Competitive salary plus a pre-IPO equity package so you share in the company's growth. * Vacation: 30 vacation days a year, plus public holidays. * Health care: Comprehensive medical, dental, vision, and life and disability insurance. Additional perks include One Medical, telehealth services, and a healthcare advocacy team for you and your dependents. * Pre-tax saving accounts: Access to create and contribute to a Commuter Benefit account, Dependent Care FSA, Health Care FSA, and HSA * Parental leave: 100% paid parental leave. 12 weeks for the birthing parent, 6 weeks for the non-birthing parent. * Hybrid and flexible work: Spend 2 days a week with the team in our NYC office, Tuesdays and Thursdays. * Sponsored lunch: Lunch is on us in the office every Tuesday and Thursday. * Work-from-home stipend: A one-time $1,000 stipend to set up your home workspace. * Learning and development: Grow your skills with a €2,000 annual development budget and dedicated time for learning. * Financial wellness: Employer-sponsored 401(k), plus access to Origin, a financial wellness platform for planning, advising, and support. * Mental health: Access to 1:1 therapy sessions through our mental health partner, plus company workshops on mindfulness and digital wellness. * ClassPass: Employer-sponsored account with 26 credits per month. * Work from anywhere in the US: Enjoy the option to work remotely within the US for up to 60 days per year. * Impact: Join a fast-growing HR platform trusted by more than 2,000 companies worldwide: you'll help shape how companies run HR and grow their people in one connected system. * Culture: A diverse, international team that values open feedback and celebrates wins, big and small. * Monthly team activities: Join Feierabend, a monthly budget to get-together in New York inspired by the German after-work tradition — hosted by employees, for employees. This role is based in New York City and the salary range for this position is $90,000 - $135,000 USD + Bonus + Equity . View our full compensation framework here. Leapsome aims to pay generously and fairly. If the listed range isn’t working for your situation, please tell us early in the process, we’d rather have that conversation than lose a great candidate over a number we may be able to address. If your role or skillset isn’t covered in our compensation framework, it’s likely because we haven’t hired enough in that area yet. We’ll build a data-backed range before we make you an offer, and we’ll share our thinking with you as early as we can. This note is published for transparency. It reflects our compensation philosophy as of June 2026 and describes our general global approach — it is not a contract, offer, or entitlement to any salary, increase, or bonus, and may change at any time. US roles remain at-will; individual compensation is always governed solely by your written employment agreement and applicable local law. Leapsome’s values We stay true to our values in everything we do at Leapsome. * Impact is everything — We aim high, focus on the outcomes that matter and say no to the rest. * Speed is our advantage — We move fast with intent — simplifying, automating, and learning as we go. * Owners without egos — We trust owners and expect excellence in return. We take responsibility individually, support each other, and win as a team. * Candid is kind — We speak up early and respectfully. We assume good intent, stay curious, and care about each other’s growth. Excited to be part of Leapsome? 😊 Just send us your CV. You won't need to input any information already mentioned on your CV later on - promise! 🤙 A cover letter isn’t necessary, but we’d really appreciate a brief answer to these questions: Why Leapsome? Why you? We look forward to getting to know you! You can find more about what our colleagues think about working at Leapsome here 👉 ✨✨✨ Glassdoor ✨✨✨ Kununu✨✨✨ Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Help us make work fulfilling for everyone! At Leapsome, we want work to be the best it can be for everyone. We help companies create environments where people can achieve shared goals, build authentic relationships, learn, and grow together. Put simply; our purpose is to make work fulfilling for everyone. And we know how to get there. But we can only do this by “walking our talk” and building a diverse and inclusive company where people — not just the business — thrive. Apply now 👇 or keep scrolling to read more about what makes Leapsome a unique workplace! Compensation Range: $90K - $135K

Client Onboarding Assistant Manager

From $201/yr

[Your Next Opportunity] We are looking for a motivated and detail-oriented Client Onboarding Assistant Manager who will work closely with the Client Relationship department and the Director, Head of Client Relationship to support the onboarding activities of new clients and intermediaries. In this role, you will assist in coordinating the onboarding process, ensuring that client information and documentation are collected, reviewed, and processed accurately and in a timely manner. You will work closely with internal teams to support a smooth onboarding experience. This role is ideal for someone who thrives in a fast-paced environment, attentive to detail, committed to delivering a high standard of client service while ensuring compliance with regulatory requirements. [Your Role and Responsibilities] * Collaborate with internal teams to deliver on client onboarding requirements and ensure a positive client experience * Setup, manage, and maintain new business onboarding files, trackers, and status reports * Track and drive timely follow up on onboarding action items and outstanding matters * Liaise with compliance team on KYC, AML, and regulatory requirements * Engage with clients to obtain KYC and due diligence documentation and follow up on outstanding requirements in a timely manner * Review onboarding documentation to ensure completeness, accuracy, and compliance with internal and regulatory standards * Prepare and coordinate documentation for new business approval processes * Ensure a smooth and efficient onboarding process through effective coordination across cross-functional teams * Identify and escalate high-risk or complex onboarding cases where necessary [What We Are Looking For] [Education] * Diploma and above [Skills and Experience] * At least 3 to 4 years of experience in the financial or corporate services industry in client due diligence or onboarding administrative roles. Experienced candidates will be considered for a Client Onboarding Manager role and compensation will commensurate accordingly * Basic understanding of KYC, AML, and client due diligence is preferred [Traits] * Organised: Effectively manage multiple tasks, prioritise workload, ensure accuracy, and follow through on responsibilities in a fast-paced environment * Self-Motivated: Resilient under pressure, able to work both independently and collaboratively, taking ownership while meeting deadlines * Strong Communication: Clear written and verbal communication [What We Offer] * Professional Growth – We value commitment and provide opportunities for professional development, industry exposure and professional memberships * Competitive Compensation – Structured salary package with annual reviews, discretionary performance bonuses and a fixed bonus * Flexible Work – Hybrid model with remote options giving you autonomy while ensuring productivity We regret to inform you that only shortlisted candidates will be notified. Kensington Trust Singapore Limited established its presence in Singapore in 2015. The company is part of the Kensington Trust Group that formed a strategic alliance with JTC Group (Jersey). Trust services include assistance to help individuals, families, and businesses establish and administer the trusts. Our fiduciary role includes acting in the best interests of our clients, ensuring proper compliance are adhered to when managing and administering to the assets. We may act in capacity as trustees, executors or administrators of estates, ensuring that assets are distributed according to the wishes or wills of the client or in accordance with legal requirements. In August 2016, Kensington Trust Singapore Limited was granted a license by the Monetary Authority of Singapore to conduct trust business, offering specialised jurisdiction-specific fiduciary solutions. Overview To ensure a corporation thrives, we believe you need expertise not just in the day to day operations but also behind the scenes. Just like a skilled and dedicated landscape artist who can create an amazing sculptured garden, JTC Kensington has the know-how to nurture your corporate or fiduciary interests, ensuring a corporation or an entrepreneurial enterprise thrives. With a hand-picked team of experienced professionals in the trust and fiduciary business, JTC Kensington can help you manage and administer cross border business activities; set up and administer private trusts; and provide corporate management and administrative services. This leaves you and your management team free to concentrate on what you do best while we support you with how , where and when . Our Mission JTC Kensington aims to live up to its well-known namesake in the United Kingdom with its intricate formal gardens, squares, palaces and museums. Not just in its physical features but also in our depth of knowledge and understanding of the trust and fiduciary business. Given the collective experience of our team, we have in-depth knowledge of structures and we work with advisors in the implementation of these structures. We understand the role of proper management as a pillar in sustaining long term relationships with clients. In this context, our operating philosophy centres on our commitment, hard work and dedication rather than number of clients or assets under administration. In brief, our mission will be driven by a single-minded passion – 'Our Hands at Work' – and the proof will be seen in how we deliver on our projects. Our Vision We aim to be the preferred Trust Group with expertise and knowledge in understanding and fulfilling Clients needs; We nurture a culture deriving satisfaction from growing our Business and recognizing \& rewarding our Employees. Our Business Principles We put our Clients First We value our Employees We enhance our Shareholders' value Our Services We help our clients achieve the success their business deserves. We take care of all their business corporate needs through our complete suite of Accounting, Payroll, and Corporate Secretarial services that covers all aspects of setup and ongoing company administration, and Trust and Trustee Services. Visit our website at https://www.kensington-trust.com/our-services/ktg-services/

CDD Operations Manager - Onboarding

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for an experienced CDD Oversight and Operational Performance Manager to join our ever-evolving Enterprise Customer Due Diligence team and help us unleash the potential of every business. Location: Edgbaston - Hybrid working model available, 3 days per week office based on a rotational shift basis between the hours of 8am - 8pm Monday to Friday. What you’ll own as the CDD Operations Manager - Onboarding Leadership and Team Management: * Oversee the day-to-day performance of the team ensuring efficient, accurate execution of CDD processes and timely resolution of issues * Produce and analyse management information reports to inform decision making and highlight key trends * Provide regular reporting on performance, capabilities and outcomes to support strategic direction and progressive KPI setting * Ensure effective management and oversight of the teams’ pipeline, success metrics (e.g. throughput) * Lead, mentor and develop a high-performing team fostering a culture of excellence, accountability and continuous development * Implement performance management frameworks, including clearly defined objectives, regular performance reviews and career development plans to build a high performing function * Foster a collaborative and inclusive team culture that promotes open communication, knowledge sharing and professional growth * Cultivate a customer-centric, risk aware culture, encouraging innovative and proactive thinking to balance regulatory objectives and exceptional customer experience Governance and Reporting: * Monitor workflow and analyst performance setting clear standards, thresholds, KPIs, and performance metrics to drive consistency and measurable outcomes across CDD activities * Provide data driven insights, dashboards and narrative reporting for senior leadership, governance forums, and external stakeholders, highlighting risks, themes and improvement opportunities * Implement effective capacity planning and workload allocation aligned to risk profiles, operational priorities and team capabilities * Partner with Compliance, Risk, Audit and other key stakeholders to ensure alignment with regulatory obligations, internal policy and industry expectations * Perform Root Cause Analysis to identify systemic issues, assess emerging trends and inform improvements to control design and reporting accuracy * Ensure all activities, findings, decisions, and remediation evidence are recorded accurately and maintained in line with audit and regulatory standards Stakeholder Management: * Develop and maintain strong, positive relationships with internal and external stakeholders to foster collaboration and alignment * Effectively communicate CDD risks, mitigation strategies and regulatory requirements to senior management * Represent the CDD function in internal and external forums, advocating for the importance of CDD and building strong industry relationships * Influence and negotiate with stakeholders to achieve CDD objectives while balancing business needs * Collaborate with cross-functional teams to identify process improvements, enhance productivity, drive cost-effectiveness, and enhance the customer experience Continuous Improvement * Promote a continuous improvement culture across the CDD Onboarding Team to achieve optimal levels of efficiency and productivity * Identify areas for process optimisation to enhance the user experience, reduce customer friction and drive efficiencies * Ensure change is implemented effectively within the team with a seamless transition * Stay abreast of trends and industry best practices to ensure processes remain up to date and effective * Contribute to the development of high-quality training materials and knowledge resources to promote consistency, system proficiency, and a customer centric mindset * Assess the operational impact of process, technology, and policy changes on capacity, workload, skills, and service delivery * Support the adoption and governance of AI-driven solutions (e.g. screening optimisation, entity resolution, or risk scoring tools) * Collaborate with wider teams to improve the effectiveness, efficiency, and scalability of CDD operations through automation and AI-enabled tooling What You'll Bring Essential: * Minimum of 7 years' experience managing a CDD team, with strong track record in leadership, performance management and operational delivery * Proven experience leading CDD operations in financial institutions, ensuring processes align with both local and international regulatory requirements * Demonstrated ability to assess customer risk and manage complex due diligence cases * Excellent stakeholder management and communication skills, with the ability to influence at all levels Proven capacity planning and workload management experience in high-volume compliance environments Desirable: * Experience in merchant acquiring or payment services * Proficiency with AML/KYC systems and tools (e.g., Actimize, Orbis, Fenergo) * Professional certifications such as CAMS, ICA or equivalent financial crime qualifications * Strong understanding of AML/KYC regulatory frameworks, including, but not limited to, Financial Conduct Authority (FCA), Consumer Financial Protection Bureau (CFPB), Financial Crimes Enforcement Network (FinCEN) and Joint Money Laundering Steering Group (JMLSG) guidance * Experience with transaction monitoring, sanctions screening About the team To learn more about our winning teams, check out our world-class teams that own it every day. What makes a Worldpayer What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. #LICW

FLEX Manager, Customer Onboarding

From $31/yr

Additional Information Job Number 26062571 Job Category Procurement, Purchasing, and Quality Assurance Location Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 VIEW ON MAP Schedule Full Time Located Remotely? Y Position Type Management Pay Range: $31.73-$50.00 per hour Expiration Date: 06/09/2026 Marriott International is seeking a FLEX Manager, Customer Onboarding, to join our Procurement Operations team. Procurement Operations is responsible for leading core functions such as governance, vendor support, technology, reporting, and management of revenues and receivables. The FLEX Manager oversees the technical onboarding of new customers onto Procurement Services technology platforms, gathering critical data about the users, items, suppliers and programs in scope, building supplier/customer relationships in reporting and systems, and ensuring accurate system setup across different platforms. The role focuses on facilitating, validating, and optimizing the technical onboarding processes to support a seamless customer transition on to Procurement Services technology. The FLEX Manager also provides troubleshooting support to resolve any ongoing issues. Required Experiences * 3+ years of experience working in a Procurement function, or in a function providing technical support to customers * Experience using or supporting Procure-to-Pay platforms Key Responsibilities * Lead end-to-end onboarding of new customers into the Procurement Services program including technology and reporting * Conduct onboarding meetings and product demos to socialize the Procurement Services program to potential suppliers and customers * Capture customer feedback and analyze insights and feedback to help enhance future iterations of the program * Build and maintain strong supplier and customer relationships by driving a smooth, seamless transition into the program * Troubleshoot and resolve ongoing issues, while continuously optimizing implementation processes to improve efficiency and overall customer experience. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Senior Project Manager, New Client Onboarding

From $121/yr

Description SUMMARY: The Senior Project Manager – New Client Onboarding, reporting to the CEO, HBGUS Distribution, is responsible for leading and executing the end-to-end onboarding process for new publisher clients. This role serves as the central point of coordination across internal teams and external stakeholders, ensuring a seamless, efficient, and timely onboarding experience. The ideal candidate will excel at managing multiple complex projects simultaneously, driving accountability, removing obstacles, and accelerating time to revenue for new clients. Essential Duties And Responsibilities * Lead the full lifecycle of new client onboarding, managing multiple concurrent projects from kickoff through go-live. * Develop and execute comprehensive project plans, including timelines, milestones, deliverables, and dependencies. * Coordinate cross-functional teams (Sales, Operations, Finance, IT, Logistics) to ensure alignment and timely execution. * Serve as the primary point of contact for clients during onboarding, delivering a professional and positive experience. * Track project progress, monitor deliverables, and maintain clear visibility for all stakeholders. * Identify risks and potential roadblocks proactively; escalate issues as needed and drive resolution. * Facilitate regular status meetings, communication cadences, and reporting to stakeholders and leadership. * Ensure accuracy and completeness of onboarding activities to support a successful and timely client launch. * Continuously evaluate and improve onboarding processes, implementing best practices and efficiencies. * Provide clear, concise project updates, including status, risks, and timelines, to leadership and stakeholders. * Analyze and interpret client requirements, aligning them with existing processes where possible and identifying gaps that require new solutions or process development. * Coordinate cross-functional teams to design and implement new system solutions or define and establish business processes as needed. ADDITIONAL DUTIES AND RESPONSIBILITIES: As assigned SUPERVISORY RESPONSIBILITIES: None Qualification Requirements To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Skills Required * Strong verbal and written communication skills, with the ability to effectively engage diverse audiences in both individual and group settings. * Results-driven with a strong sense of ownership and accountability; consistently delivers timely, accurate work with reliable follow-through. * Excellent organizational and time-management skills, with the ability to prioritize, manage multiple tasks, and maintain a high level of attention to detail. * Proven ability to build collaborative, productive relationships across teams; fosters teamwork and alignment toward shared goals. * Demonstrated ability to identify opportunities for improvement, challenge the status quo, and drive process enhancements and innovation. * Strong problem-solving skills with a proactive, solutions-oriented mindset. * High level of integrity and professionalism; operates ethically, follows through on commitments, and builds trust with others. * Ability to influence and drive accountability without direct authority in a cross-functional environment. Education And Experience * Bachelor’s degree in Business, Project Management, Supply Chain, or a related field (or equivalent experience). * 5+ years of project management experience, preferably in client onboarding, implementation, or new business launches. * Experience in publishing, distribution, logistics, or supply chain environments strongly preferred. * Demonstrated success managing complex, multi-stakeholder projects in a fast-paced environment. * Project Management certification (PMP, CAPM, or equivalent) is a plus. Please note: this position requires regular on-site work at our Indiana location, 121 North Enterprise Boulevard, Lebanon, IN, 46052. Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

New Hire Onboarding Manager

$55,000 - $80,000/yr

About Us At Gifthealth, we’re revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We’re a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people’s lives. Position Summary We are seeking a New Hire / Onboarding Manager for Patient Experience to coordinate and oversee the onboarding and nesting experience for all Patient Experience team members, ensuring operational readiness and a successful transition to the production environment. Reporting to the Sr Manager of Customer Success, this role partners closely with trainers, learning facilitators, IT, and operational leadership to manage onboarding logistics including equipment delivery, classroom readiness, system access, and completion of all onboarding requirements. The New Hire / Onboarding Manager creates, maintains, and monitors onboarding checklists and readiness processes to ensure new hires are fully prepared before going live on the production floor, while continuously improving onboarding workflows and the overall new hire experience through proactive coordination, communication, and issue resolution. Key Responsibilities * Onboarding Coordination \& Program Management Coordinate and oversee onboarding activities for all Patient Experience team members, including scheduling, onboarding timelines, equipment shipment tracking, classroom readiness, and completion of all operational and IT onboarding requirements * Nesting Program Oversight Partner with trainers and learning facilitators to support and monitor the nesting period, ensuring new hires receive the guidance, resources, and support needed to successfully transition into production responsibilities * New Hire Readiness \& Checklist Management Create, maintain, and audit onboarding and production readiness checklists to ensure all new hires meet operational, system, and training requirements prior to joining the production floor * Cross-Functional Collaboration Work closely with leadership, IT, training, workforce management, and operations teams to resolve onboarding issues, coordinate resources, and ensure a seamless new hire experience * Process Improvement \& Operational Support Identify onboarding process gaps and opportunities for improvement, helping to streamline workflows, improve communication, and enhance the overall onboarding and nesting experience for new team members Qualifications Education \& Licensure * High School Diploma or equivalent; Pharmacy Technician Trainee License; must obtain Certified Pharmacy Technician License within 1 year of hire (Required) * Certified Pharmacy Technician (Preferred) Experience * 2 to 4 years of experience in onboarding coordination, training support, workforce operations, healthcare operations, customer service operations, or a related operational support role (Required) * Experience collaborating cross-functionally with departments such as IT, training, operations, human resources, or workforce management (Required) * Proven ability to manage multiple priorities, timelines, and operational tasks in a fast-paced environment (Required) * Experience creating, maintaining, and auditing onboarding documentation, checklists, or operational workflows (Required) * Strong experience communicating with frontline staff, leadership, and support teams to resolve onboarding or operational issues effectively (Required) * Experience in healthcare, patient experience, contact center, or high-volume customer support environments (Preferred) * Experience coordinating onboarding logistics, including scheduling, equipment deployment, system access, and readiness tracking (Preferred) * Experience identifying process gaps and contributing to onboarding or operational process improvements (Preferred) Knowledge, Skills \& Abilities * Strong knowledge of onboarding coordination, employee readiness processes, and operational support workflows (Required) * Strong customer service mindset with the ability to support a positive and seamless new hire experience (Required) * Excellent communication and collaboration skills with the ability to work effectively across training, IT, operations, and leadership teams (Required) * Strong problem-solving skills with the ability to proactively identify and resolve onboarding or operational issues (Required) * Ability to manage multiple onboarding timelines, priorities, and logistics in a fast-paced environment (Required) * Ability to create, maintain, and audit onboarding checklists, documentation, and readiness tracking tools (Required) * Knowledge of healthcare operations, patient experience environments, or contact center operations (Preferred) * Experience supporting nesting or transition-to-production programs for frontline teams (Preferred) * Ability to analyze onboarding trends and recommend process improvements (Preferred) Work Environment * Location: On-Site * Schedule: Full-time * Regular interactions with all Customer Success and Patient Experience team members, IT team, and HR team Employment Classification Status: [X] Full-time [ ] Part-time [ ] Temporary FLSA: [ ] Exempt [ ] Non-Exempt (Pending HR confirmation) Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Program Manager, Global Onboarding

$90,000 - $105,000/yr

The Role: The Program Manager, Global Onboarding designs, delivers, and improves 11:11’s global new hire onboarding experience so employees ramp quickly, feel connected, and understand how their work supports company strategy. This role owns scalable onboarding programs, tools, and communications across regions; partners closely with Talent Acquisition, HR Business Partners, People Operations, IT, and business leaders; and develops BU- and team-specific onboarding success plans such as 30/60/90-day plans, role-based learning paths, and stakeholder maps. This is a full-time remote U.S.-based role reporting to the Sr Manager, Talent \& People Operations. Responsibilities: * Own the strategy and roadmap for 11:11’s global onboarding program, aligned with company culture, values, and talent priorities. * Maintain a globally consistent onboarding framework that balances enterprise standards with regional business, cultural, and compliance needs. * Design and manage the onboarding experience from offer acceptance through the first 90 days, including orientation, learning paths, manager resources, and Day 1 readiness. * Track onboarding metrics and stakeholder feedback to evaluate effectiveness, improve the program, and inform leadership decisions. * Develop and maintain onboarding content, playbooks, templates, and communications that are accurate, scalable, on-brand, and easy to use. * Leverage modern HR systems, automation, AI, and other digital tools to scale our onboard workflows and improve the new hire experience. * Partner with fellow HR teammates and leaders across the business to gather feedback, align onboarding to business needs, and strengthen engagement, retention, and connection to culture. * Consult with business and functional leaders to define role expectations and create standardized BU- and team-level onboarding success plans, then track adoption and effectiveness. * Manage external vendors and support execution of broader People Operations programs, communications, systems, reporting, and process improvement. * Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values * Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies * Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements * Additional duties as assigned Requirements: * Bachelor’s degree in a related field of study or equivalent years of demonstrated experience. * 5+ years of progressive experience in HR, including ownership of global onboarding and employee lifecycle programs. * Experience leading complex cross-functional programs, including roadmap planning, stakeholder management, and change management. * Experience facilitating engaging virtual and in-person sessions for new hires and people leaders. * Knowledge of global onboarding requirements and employee experience best practices, with the ability to balance consistency and regional needs. * Leans in to use of AI, automation, and emerging technologies that improve efficiency and scalability across onboarding and People Operations. * Strong analytical skills and the ability to use data and feedback to improve program effectiveness. * Strong partnership, communication, organization, and multi-project management skills, with the ability to influence across functions and levels. * A positive, inclusive, service-oriented mindset and the ability to model 11:11’s values. * Strong organizational skills, attention to detail, and the ability to manage multiple onboarding cohorts, timelines, and deliverables simultaneously in a fast-paced environment. * Acts as a culture carrier and role model for 11:11’s Values, bringing a positive, inclusive, and service-oriented mindset to all interactions. * Must be legally eligible to work in the United States without visa sponsorship To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Compensation and Benefits at 11:11 Systems The base salary for this role ranges from $ 90,000 to $ 105,000. These ranges are informed by market data, internal equity, and qualifications required by job level. Actual pay is based on multiple factors, including skills, experience, certifications, and location. Individuals may also be eligible for variable incentives such as bonuses or sales commissions, which are also based on level and position within the organization. Additional company-sponsored benefits include, but are not limited to: * Comprehensive healthcare plan options * Retirement plan with company match * Life, other supplemental insurances * Paid time off and company holidays * New Parent Leave * Wellness programs

Customer Onboarding Manager

From $90/yr

Are you a customer-focused leader looking to grow your career with a leading transportation and logistics company? Universal Logistics Holdings is a multi-billion-dollar provider of transportation, intermodal, and supply chain solutions. For over 90 years, we've delivered exceptional service through innovative solutions and a talented team committed to operational excellence. Position Summary The Customer Onboarding Manager will lead a small team responsible for onboarding new customers, maintaining customer data, and ensuring a seamless onboarding experience. This hands-on role serves as a key liaison between customers and internal departments while driving process efficiency and customer satisfaction. Key Responsibilities * Manage daily customer onboarding operations and support team performance. * Ensure onboarding activities are completed accurately and on time. * Maintain customer data within TMS, GP, and PortPro systems. * Review customer credit information and onboarding requirements. * Coordinate with customers, EDI teams, and internal stakeholders. * Monitor KPI performance and identify improvement opportunities. * Serve as the primary point of contact for onboarding-related issues and customer needs. Qualifications * Leadership or team management experience. * Strong communication and relationship-building skills. * Excellent organizational and problem-solving abilities. * High attention to detail and data accuracy. * Ability to manage multiple priorities in a fast-paced environment. * Logistics, transportation, or supply chain experience preferred. Job Type: Full-Time Ready to join a growing industry leader? Apply today and become part of the Universal team.

Manager, Onboarding & Integration

From $10/yr

Description POSITION DESCRIPTION: The Manager, Onboarding \& Integration will report to the Director, Dealer Experience and play a pivotal role in ensuring exceptional customer service through leading high-impact department projects and strategic initiatives. This senior position will act as the program manager for business partner onboarding and integration. As a key member of a fast-growing team, this role offers the opportunity to influence and enhance business operations significantly. This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ with in-office schedule set at the direct manager’s discretion in accordance with company policy. Remote work may be considered for exceptional cases. Responsibilities * Lead and optimize the installer’s back-office processes, ensuring efficient handling of inquiries about EnFin partnership requirements. * Oversee and enhance the partner offboarding management process, including intake, triage, escalation, follow-up, reporting, quality assurance, and review to ensure timely and effective resolution. * Direct the onboarding process, building and maintaining strong relationships that drive partner success by staying attuned to customer needs, industry trends, and market developments. * Collaborate with cross-functional teams to manage and enhance Business Partner agreements and processes organization-wide. * Partner with project managers and the risk manager to ensure seamless onboarding and integration of new business partners. * Conduct comprehensive risk assessments during onboarding and continuously monitor partner risk throughout the partnership lifecycle. * Ensure onboarding requests are processed efficiently within Service Level Agreements. * Validate banking account information for partners through the ACH portal. * Review and ensure compliance with contracts and business documents. * Maintain an in-depth understanding of the organization's products, services, procedures, and policies. * Analyze business partner feedback and recommend operational enhancements. * Develop and maintain robust business partner reporting systems, as well as manage internal stakeholder reporting tasks. * Lead, mentor, and manage a team of onboarding coordinators, providing guidance, training, and support to ensure team success and professional development. Required Qualifications * Bachelor’s degree in business administration, economics, project management, or a related field with a minimum of 8-10+ years of experience in customer service, operations, account management, business administration, training \& development, or related roles. * Demonstrated proficiency with CRM software such as Salesforce, Confluence, JIRA, and Microsoft Office suite. * Superior critical thinking, multitasking, and organizational skills. * Exceptional verbal and written communication abilities, with the capacity to explain complex concepts clearly and concisely. * Proven leadership skills with a track record of successfully managing teams and projects. * Strong analytical skills with the ability to interpret data and provide actionable insights. * Demonstrated ability to drive strategic initiatives and operational improvements. Preferred Qualifications * Proven experience in Renewable Energy, Lending/Finance, Construction, or related industries. Hanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology \& Innovation HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources. Physical, Mental \& Environmental Demands To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation. Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F \= Frequently, O \= Occasionally, N \= Never) Typing F Handling F Reaching F Agility (F \= Frequently, O \= Occasionally, N \= Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications. * This target salary range is for CA positions only and should not be interpreted as an offer of compensation. You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

Associate Customer Onboarding Manager

$50,000 - $65,000/yr

1. About Our Client: The organization is a global technology solutions provider specializing in accelerating digital transformation through advanced technology strategy, execution, and partnerships. It supports clients and partners by enabling the conceptualization, testing, and validation of innovative technology solutions within a collaborative ecosystem. With over 12,000 employees and a presence in more than 60 locations worldwide, the organization emphasizes a culture driven by core values and leadership philosophies recognized consistently by industry awards. 2. About the Opportunity: The Associate Customer Onboarding Manager is responsible for facilitating the smooth transition of clients from sales agreements to operational engagement. This role ensures successful onboarding by coordinating activities, managing client requests, and developing materials that support increased adoption and utilization of services. The position plays a key role in maintaining client satisfaction and engagement throughout the lifecycle of their agreements. 3. Responsibilities: • Serve as primary contact for clients, field sales, and onboarding activities • Support Customer Experience team members by adhering to timelines and priorities • Manage client requests to transition agreements to operational status • Develop and facilitate onboarding kickoff calls • Document onboarding activities following established protocols • Present Customer Success Roadmaps to promote service adoption • Create templates to review onboarding data sets • Build client online portals detailing agreement specifics and services • Provide licensing training and best practice guidance • Maintain knowledge of supported products and programs • Collaborate with internal teams to expose clients to services throughout agreement terms • Engage with OEM partners to gain product and process expertise • Manage client requests to drive service consumption with delivery teams • Identify new opportunities beyond current organizational scope • Self-manage learning and integration into team with mentorship support 4. Requirements: • 1-2 years experience in Customer Success, Sales, Business Development, or Project Management • Basic understanding of Cisco Enterprise Agreements and related products; Cisco certification is a plus • Strong problem-solving skills with practical approach • Ability to adapt in ambiguous and changing environments • Experience interacting with all corporate levels • Program or project management experience is advantageous • Strong business acumen and motivation for learning • Proficient facilitation and project/process management skills • Undergraduate degree in a related field • Willingness to travel up to 20% nationwide 5. Pay Range and Compensation Package: • Estimated base pay range is $50,000 to $65,000 annually, varying by location, experience, and other factors • Some positions may be eligible for variable incentive compensation such as bonuses or commissions 6. Benefits \& Perks: • Health, Dental, and Vision Insurance • Onsite Health Centers and Employee Assistance Program • Wellness program • Competitive pay and Profit Sharing • 401(k) Plan with Company Matching • Life and Disability Insurance • Tuition Reimbursement • Paid Time Off including PTO, Holidays, Parental, Sick, Military, and Bereavement Leave • Nursing Mothers Benefits • Voluntary Legal and Pet Insurance • Employee Discount Program Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Senior Product Manager, Onboarding Experience

$180,000 - $243,000/yr

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure th

Senior Engineering Manager, Growth (Onboarding & Activation)

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr

Customer Success Manager (Grocery Onboarding)-- SONDC5726773

Implementation & Onboarding Project Manager

Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process. They’ll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped, educated, set up

Customer Success Manager (Grocery Onboarding)-- SONDC5726773

Senior Product Manager - Onboarding & KYC

About the opportunity We are seeking a passionate Product manager with a desire to develop innovative products and an innate interest in financial technology to join our Customer Identity group. As a Senior Product Manager in the Customer Identity space, you will be responsible for supporting customer identity verification topics aiming to enable a secure, reliable, and frictionless experience for N26 users globally during customer onboarding and rest of the lifecycle.

Implementation & Onboarding Project Manager

Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process. They’ll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped, educated, set up

Sales Onboarding Program Manager

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration,

Senior Product Manager, Onboarding Experience

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure th

Senior Engineering Manager, Growth (Onboarding & Activation)

From $400/yr

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr

Implementation & Onboarding Program Manager

Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process. They’ll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped, educated, set up

Engineering Manager - Onboarding Experience

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure th

Senior Manager, Payroll Onboarding Consultants

From $12/yr

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world.

Merchant Onboarding Manager

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they

Engineering Manager - Onboarding Journeys

Engineering Manager, Onboarding Journeys About the team The Onboarding Journeys team builds onboarding flows from some of Stripe’s highest-leverage use cases. The default onboarding flow covers our core journeys well, but we need more focused flows for workflows like cross-border onboarding, onboarding for publicly traded companies and government entities, and onboarding a new account into Organizations. This team identifies opportunities to

APJ Sales Onboarding and Enablement Manager

Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not lookin

Customer Onboarding Account Manager

...meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. As... ..., and innovation set us apart from the competition. As a Customer Onboarding Account Manager you will partner with new customers...

Customer Onboarding Account Manager

...meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. As... ..., and innovation set us apart from the competition. As a Customer Onboarding Account Manager you will partner with new customers...

Customer Onboarding Account Manager

...meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. As... ..., and innovation set us apart from the competition. As a Customer Onboarding Account Manager you will partner with new customers...