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Jobs at Wex Inc

3 open positions · $125,300 - $154,100

Open roles

Engineering Manager - Web ExperienceSr. Product Manager, Onboarding Experience

Sr. Product Manager, Onboarding Experience

$125,300 - $154,100/yr

About the Team/Role WEX is transforming how customers engage with our products through modern digital experiences that accelerate time-to-value and simplify complex business processes. Within our Customer Experience organization, the Sales \& Onboarding Experience team is responsible for creating seamless experiences that support customers from initial engagement through implementation and activation. We are seeking a Senior Product Manager, Onboarding Experience to lead the continued evolution of our Client Hub platform, a strategic onboarding solution serving both direct and partner customers. This role will own roadmap execution and platform strategy while helping shape the future of AI-powered, agentic onboarding experiences. The ideal candidate thrives in ambiguity, enjoys building 0-to-1 platforms, and can influence cross-functional teams to deliver meaningful business outcomes. How You'll Make an Impact * Own and execute the product roadmap for the Client Hub onboarding platform. * Lead the development of AI-powered and agentic onboarding capabilities that improve customer implementation experiences. * Drive customer time-to-value by simplifying onboarding workflows and reducing operational friction. * Partner with Engineering, Risk \& Compliance, Sales, Implementation, Design, and Developer Experience teams to deliver scalable solutions. * Leverage AI tools and workflows to accelerate product discovery, prototyping, delivery, and experimentation. * Define product requirements, success metrics, and roadmap priorities based on customer needs and business objectives. * Lead cross-functional teams through ambiguity and influence stakeholders without direct authority. * Analyze customer, operational, and business data to identify opportunities for platform optimization and growth. * Balance customer experience, scalability, operational efficiency, and commercial impact in product decisions. * Contribute to long-term platform strategy and future onboarding experience innovation. Experience You'll Bring * 6-10 years of Product Management experience. * Proven success building and scaling 0-to-1 products or platforms. * Experience with customer onboarding platforms, onboarding workflows, or agent experiences. * Deep expertise in AI-native product management and execution. * Demonstrated experience using AI tools to accelerate prototyping, product discovery, solution design, and delivery. * Strong roadmap ownership and execution capabilities. * Experience influencing cross-functional stakeholders without direct authority. * Experience working closely with Risk \& Compliance organizations. * Strong systems-thinking and strategic problem-solving abilities. * Experience building products involving APIs, SDKs, developer platforms, or data-definition frameworks. * Excellent communication, collaboration, and stakeholder management skills. * Bachelor's degree or equivalent combination of education and experience. What Will Give You an Edge * Experience building agentic AI products. * Corporate Payments or FinTech experience. * Partner onboarding experience. * Experience with Confluence, Tableau, GitHub, and Snowflake. * Familiarity with big data frameworks. * Experience working in highly regulated environments. * Experience collaborating with developer platform teams. * Experience driving AI-enabled operational efficiencies across product organizations. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $125,300.00 - $154,100.00

3 months agovia universal intelligenceApply ›

Engineering Manager - Web Experience

RemoteremoteFrom $150,600/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the following locations: Boston, MA; San Francisco Bay Area, CA; Dallas, TX; Salt Lake City, UT; Seattle, WA; and Portland, ME About the Team/Role We are seeking an experienced Engineering Manager to join our NAM Experiences team. The NAM Experiences team is responsible for the portal into WEX’s self service applications. These applications power essential features, from digital spend controls to real-time transaction insights. This role requires a strong background in front-end development, with exposure to the full stack. As the leader of an engineering team, you will be responsible for designing and developing intuitive, performant web applications that integrate with our backend services to deliver seamless and enhanced customer experiences. Our platforms are crucial for our customers, enabling them to manage their fleet costs in an easy and efficient manner. The primary focus of this role is building robust, reusable and responsive user interfaces that empower fleet managers to configure controls, view reports, and streamline their daily operations. How you’ll make an impact: Define, own, and execute the long-term vision and strategy for the North American Mobility (NAM) Experience, encompassing card and vehicle management, and mobility payments (card issuance, controls, lifecycle, transactions). Serve as a hands-on technical leader, specifically owning and implementing the systems designs for the UI platform. Develop and maintain the architectural roadmap for the NAM experience, ensuring alignment with business goals and industry best practices. Champion a culture of innovation, continuous learning, collaboration, and empowerment within the team. Continuously challenge current processes to reduce time-to-market by adopting proper engineering approaches. Drive and execute cross-team engineering projects as the single-threaded owner (STO). Collaborate closely with product, UX, and commercial partners to prioritize work and develop a modern UI, working backward from customer requirements. Enforce clear, metrics-driven measurements for developer productivity across the NAM Experience team. Run effective weekly and monthly mechanisms for planning, executing, and auditing workstreams. Partner with product and commercial leads to maintain a robust roadmap and define clear, interdependent OKRs. Collaborate with other Mobility engineering teams to promote the reuse of development practices and components, minimizing duplication of effort. Hire, lead, manage, retain, and grow high-performance software engineers. Utilize active career growth planning, providing monthly and quarterly feedback for individuals' continual progress. Maintain a detailed, granular resource map showing developers and their month-over-month work streams. Comfortably present, influence, and communicate with the senior leadership team. Provide regular updates and insights to your manager regarding challenges and opportunities within the Mobility domain. Experience you'll bring: Bachelor’s degree in Computer Science or Software Engineering. 6+ years in software engineering experience, including 2+ years in an engineering management role, leading frontend/UI engineering teams. Strong hands-on background building and scaling modern web applications using frameworks such as Angular, or React, with experience owning UI architecture at scale. Proven experience driving engineering excellence in frontend systems, including performance optimization, accessibility (WCAG), reliability, and cross-browser compatibility. Demonstrated ability to establish and enforce testing strategies for UI systems (unit, integration, and end-to-end testing) and improve CI/CD pipelines for frontend delivery. Experience partnering with Product, Design, and Backend teams to translate product vision into scalable and maintainable UI solutions. Solid understanding of security, privacy, and compliance considerations relevant to web applications (e.g., authentication, authorization, data protection). Familiarity with leveraging developer productivity tools, including automation and AI-assisted development, to improve code quality, velocity, and consistency. Strong people leadership skills, including hiring, coaching, performance management, and career development for frontend engineers. Ability to operate effectively in ambiguous environments, make informed trade-offs, and lead teams through change in a fast-paced organization. Excellent written and verbal communication skills, with the ability to influence stakeholders and clearly articulate technical and non-technical concepts. Exposure to analytics tools to track customers journeys between applications and how to convert the insights into features. Preferred Qualifications: Experience building high-performance distributed systems at internet-scale companies. Strong understanding of modern front-end frameworks and tooling in a micro-frontend environment. Experience building credit card products, or experience developing solutions in a scheme/network. Experience working on closed-loop card systems. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $150,600.00 - $180,100.00

teamworkcollaborationmentorshipproblem-solvingleadership
recentlyvia universal intelligenceApply ›

Engineering Manager - Web Experience

RemoteremoteFrom $150,600/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the following locations: Boston, MA; San Francisco Bay Area, CA; Dallas, TX; Salt Lake City, UT; Seattle, WA; and Portland, ME About the Team/Role We are seeking an experienced Engineering Manager to join our NAM Experiences team. The NAM Experiences team is responsible for the portal into WEX’s self service applications. These applications power essential features, from digital spend controls to real-time transaction insights. This role requires a strong background in front-end development, with exposure to the full stack. As the leader of an engineering team, you will be responsible for designing and developing intuitive, performant web applications that integrate with our backend services to deliver seamless and enhanced customer experiences. Our platforms are crucial for our customers, enabling them to manage their fleet costs in an easy and efficient manner. The primary focus of this role is building robust, reusable and responsive user interfaces that empower fleet managers to configure controls, view reports, and streamline their daily operations. How you’ll make an impact: Define, own, and execute the long-term vision and strategy for the North American Mobility (NAM) Experience, encompassing card and vehicle management, and mobility payments (card issuance, controls, lifecycle, transactions). Serve as a hands-on technical leader, specifically owning and implementing the systems designs for the UI platform. Develop and maintain the architectural roadmap for the NAM experience, ensuring alignment with business goals and industry best practices. Champion a culture of innovation, continuous learning, collaboration, and empowerment within the team. Continuously challenge current processes to reduce time-to-market by adopting proper engineering approaches. Drive and execute cross-team engineering projects as the single-threaded owner (STO). Collaborate closely with product, UX, and commercial partners to prioritize work and develop a modern UI, working backward from customer requirements. Enforce clear, metrics-driven measurements for developer productivity across the NAM Experience team. Run effective weekly and monthly mechanisms for planning, executing, and auditing workstreams. Partner with product and commercial leads to maintain a robust roadmap and define clear, interdependent OKRs. Collaborate with other Mobility engineering teams to promote the reuse of development practices and components, minimizing duplication of effort. Hire, lead, manage, retain, and grow high-performance software engineers. Utilize active career growth planning, providing monthly and quarterly feedback for individuals' continual progress. Maintain a detailed, granular resource map showing developers and their month-over-month work streams. Comfortably present, influence, and communicate with the senior leadership team. Provide regular updates and insights to your manager regarding challenges and opportunities within the Mobility domain. Experience you'll bring: Bachelor’s degree in Computer Science or Software Engineering. 6+ years in software engineering experience, including 2+ years in an engineering management role, leading frontend/UI engineering teams. Strong hands-on background building and scaling modern web applications using frameworks such as Angular, or React, with experience owning UI architecture at scale. Proven experience driving engineering excellence in frontend systems, including performance optimization, accessibility (WCAG), reliability, and cross-browser compatibility. Demonstrated ability to establish and enforce testing strategies for UI systems (unit, integration, and end-to-end testing) and improve CI/CD pipelines for frontend delivery. Experience partnering with Product, Design, and Backend teams to translate product vision into scalable and maintainable UI solutions. Solid understanding of security, privacy, and compliance considerations relevant to web applications (e.g., authentication, authorization, data protection). Familiarity with leveraging developer productivity tools, including automation and AI-assisted development, to improve code quality, velocity, and consistency. Strong people leadership skills, including hiring, coaching, performance management, and career development for frontend engineers. Ability to operate effectively in ambiguous environments, make informed trade-offs, and lead teams through change in a fast-paced organization. Excellent written and verbal communication skills, with the ability to influence stakeholders and clearly articulate technical and non-technical concepts. Exposure to analytics tools to track customers journeys between applications and how to convert the insights into features. Preferred Qualifications: Experience building high-performance distributed systems at internet-scale companies. Strong understanding of modern front-end frameworks and tooling in a micro-frontend environment. Experience building credit card products, or experience developing solutions in a scheme/network. Experience working on closed-loop card systems. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $150,600.00 - $180,100.00

teamworkcollaborationmentorshipproblem-solvingleadership
recentlyvia universal intelligenceApply ›

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