Vice President Operations Jobs

Operations Senior Analyst - Assistant Vice President

The Sec \& Derivatives Sr Analyst is an intermediate level position responsible within the Commodities Operations Team. Responsibilities: * Liaise with internal and external teams to resolve issues. * Act as an analytical and procedural expert, identifying and escalating control deficiencies and issues to senior management as needed, playing an integral in risk mitigation and procedural documentation/review * Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause. * Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation * Working cross function to ensuring compliance with various regulatory initiatives related to the business Recommended Qualifications : * 5-8 years of relatable experience * Energetic, flexible, collaborative, and proactive. * Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments. * Strong risk management and control mindset. Ability to identify gaps in controls and provide solutions to bridge those gaps. * Self-reliant, good problem solver and results oriented. * Exceptional attention to detail. Education: * Bachelor’s Degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Securities and Derivatives Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

IAM Strategy and Operations Business Analyst , Assistant Vice President

$80,000 - $140,000/yr

The Business Analyst will be a key member of a small team which supports the Global Head of IAM, responsible for translating business and strategic needs into clear, actionable requirements and working with technology and operational teams to deliver effective solutions. The successful candidate will partner closely with IAM functions and stakeholders to ensure portfolio planning, governance, and day‑to‑day business execution, while providing support and oversight of key initiatives, process improvements, financial tracking, SOP98 activities, and reporting. This is a pivotal role helping to drive strategy enablement, operating model development, and disciplined execution across a growing portfolio of IAM work, developing strong stakeholder relationships, shaping detailed requirements, and promoting alignment on priorities. Working with delivery, finance, procurement, and governance partners, the Business Analyst will define and prioritize work, validate outcomes, and enhance transparency through metrics, documentation, and structured reporting. Responsibilities:* Working in a dynamic, fast-paced environment, apply business analysis expertise to deliver high quality outcomes * Support portfolio governance by maintaining views of the IAM book of work, tracking status, dependencies, risks, and issues, and preparing materials for leadership and governance forums * Coordinate business case and initiative documentation, ensuring that scope, benefits, timelines, and financials are clearly articulated and contribute to project health monitoring for senior leadership review * Support oversight of SOP98-related work by monitoring status, reviewing inputs for completeness and consistency, and escalating issues or challenges where needed * Facilitate and document process mapping activities to capture current-state workflows, identify pain points, and outline pragmatic opportunities for simplification and improvement * Support strategy and planning activities by organizing inputs, synthesizing key themes, and preparing clear, concise materials for senior leadership reviews * Provide regular support for financial oversight across the portfolio, including collecting and organizing financial inputs, supporting variance analysis, and preparing summary views for stakeholders * Develop and enhance metrics and dashboards that improve visibility into work portfolio, operational performance, risks, and progress against key objectives * Contribute to recurring reporting routines by assembling and quality‑checking content for monthly or quarterly updates, business reviews, and other stakeholder communications * Create and maintain “how‑to” guides, playbooks, and standard templates that describe core IAM Strategy \& Operations processes and help reduce single points of failure * Maintain organized, accessible knowledge repositories and trackers so that portfolio, financial, process, and operating model documentation remains current and reusable * Enable cross‑training and onboarding within the team by packaging key materials and, where needed, supporting walkthroughs and knowledge‑sharing sessions * Partner with stakeholders across IAM to collect updates, validate data quality in tracking tools, and ensure a consistent, fact‑based view of delivery health and priorities Skills, Experience \& Qualifications Required:* Experience in a business analyst, strategy, or business operations role within a complex, multi‑stakeholder environment * Proven ability to organize and structure business inputs into clear documentation such as process maps, operating model views, and portfolio or initiative summaries * Experience supporting portfolio-style work, including tracking multiple concurrent initiatives, coordinating updates, and preparing materials for governance forums * Strong analytical skills with the ability to work with data, identify trends, and produce clear, executive‑ready insights and summaries * Advanced Excel skills (e.g., VLOOKUP, pivot tables, and beyond), impactful PowerPoint competency, and experience with Power BI are a plus * Experience supporting financial activities such as budget or forecast inputs, variance tracking, or spend oversight * Familiarity with reporting and dashboard concepts and comfort working with metrics related to delivery, risk, or financial performance * Excellent written and oral communication skills, including the ability to translate complex information into concise, understandable content for diverse stakeholders * Strong stakeholder management and facilitation skills, with the ability to build collaborative relationships across functions and levels * Demonstrated planning, organization, and prioritization skills, with the ability to manage deadlines in a fast-moving environment * Ability to work independently while collaborating effectively with distributed and cross‑functional teams * Familiarity with identity and access management, cybersecurity, or technology risk and governance concepts is desirable * Competent using standard productivity and collaboration tools to support documentation, analysis, and reporting Salary Range: $80,000 - $140,000 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.For a full overview, visit https://hrportal.ehr.com/statestreet/Home.About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO StatementJob Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Executive Vice President, Bank Chief Operations Officer

How will this role impact First Command? Reporting to the Bank President and CEO, the EVP, Bank Chief Operations Officer is responsible for leading and optimizing the operations of the Bank to deliver a world class banking experience in support of lifelong financial security for our clients. The position is primarily responsible for driving operational excellence for the bank and aligned with the enterprise by developing, implementing and optimizing operational strategies, policies, procedures and processes to significantly enhance client and Financial Advisor experience, improve efficiencies, enhance effectiveness, reduce risk, and enhance revenue opportunities. This includes partnership and collaboration with business partners including lending, marketing, compliance, legal, digital solutions, technology operations, enterprise service and operations, and third-party vendors in support of our mission. The Bank Chief Operations Officer is a member of the enterprise Senior Vice President Forum, Senior Leadership Team (SLT), FCB’s Asset Liability Committee (ALCO), Enterprise Internal Risk Management Committee (IRC), participant at the FCB Board of Director’s meeting, and other committee and projects as assigned. What will the employee do in this role? * Partner with the executive and bank leadership teams to implement a strategic vision and develop the operational roadmap that aligns with the needs, mission, and objectives of the Bank and the enterprise. Provide regular updates to the executive leadership team and Bank Board of Directors on operational progress, risks, and opportunities. * Oversee day-to-day operations with accountability using clear metrics aligned to the strategic goals of the enterprise and the bank. Design sustainable and scalable operational frameworks that support future growth, protect service quality, and ensure strong operational integrity. Translate strategic objectives into actionable plans with measurable outcomes and timelines. * Establish and monitor key performance indicators (KPIs) and other benchmarks for performance including SLAs, cycle time, quality of deliverables and alignment with regulatory compliance and controls to inform sound decision-making. Leverage data driven insights to assess operational health, identify areas for improvement, optimize processes, and streamline workflows. * Collaborate with enterprise Data and Analytics to normalize data in multiple formats from various sources into robust operational reporting and visualization summaries that translate metrics into business intelligence for internal management requirements and client/merchant-facing requirements. * Drive a culture of collaboration, transparency, and continuous improvement within the bank and develop strong relationships with business partners, shared resources across the enterprise and vendors. Collaborate closely with leadership and departments across the organization to achieve revenue goals and client and financial advisor experience targets. * Lead, mentor, develop, and inspire leaders and managers to meet performance objectives and team goals and build high-performing goal-oriented teams. Establish development plans for future growth and succession planning. Foster a culture of accountability, excellence, collaboration, and effective communication. Strengthen morale, engagement, development and mission alignment and develop an organization that attracts, retains and grows top talent aligned with our mission and goals. * Partner with the Bank Chief Compliance Officer, Audit, Risk, and Legal to ensure strict compliance frameworks including internal controls and monitoring processes. Ensure that the appropriate controls (financial, operational effectiveness, efficiency, quality, and regulatory controls) are maintained within Operations. Work with Legal, Audit, and Compliance to leverage their expertise to address all regulatory changes. * Ensure the development, implementation, documentation, and monitoring of depository compliance related matters; meet or exceed all regulatory agency guidelines and standards as well customer requirements; act as a primary contact to outside and OCC examiners. * Work closely with technology and other business partners to assess, representing the needs and requirements of the Bank for technology solutions that maximize efficiency and client experience. Manage Operations resources assigned to the projects within the Bank. * In partnership with the finance team, develop, and oversee the Bank operational budget, forecasts and financial reporting and optimize cash management strategies. Manage costs and resources and minimize variances to meet financial targets and support mission-focused business growth. * Coordinate with Legal and HR teams on vendor management and all other contractual matters. Supervisory Responsibility Incumbent must be a seasoned professional with experience leading cross-functional teams who is able to address problems and recommend solutions to quickly resolve personnel or client issues. This position owns and manages all core operations including the Debit/ATM card network, 24-hour customer service, automated deposit documentation systems, wire transfer, item processing, liquidity management, safe deposit management and cashier/teller/new accounts function of the bank. Direct oversight includes leading the Personal Banking team (Call Center), Quality Control, Risk and Fraud, Operations Support, and bank training departments. What skills \& qualifications do you need? Education * Bachelor’s degree required Work Experience * 15 years of banking or financial services experience required * 10 years of bank operations or equivalent progressive leadership experience required * Call center supervision experience and/or branch banking experience preferred * Familiarity with the military market desirable Required Knowledge, Skills, and Abilities * Excellent analytical and critical thinking skills to assess situations, make recommendations from both strategic and tactical perspectives, and execute solutions. * Expertise in aligning business goals to business processes, leading to improvement in profitability, cost savings, process optimization, and performance excellence. * Experience in developing and leading fraud prevention programs. * Deep understanding of banking regulations and experience interfacing with regulators. * Proven track record of leading operational change, business, process and systems transformation. * Strong leadership and change management skills with a demonstrated ability to communicate effectively and tactfully with people at every level of the organization. * Must be customer-oriented and maintain a professional demeanor at all times as well as ask probing questions to determine customer needs. * Detail oriented, possess strong organizational skills, trustworthy and comfortable working in a highly confidential business environment. * Strong collaborator and communicator to ensure seamless operations within the enterprise #LI-NC1 ========= #LI-Hybrid ============

Assistant Vice President, Client Operations

$130,000 - $150,000/yr

The core responsibility of Pena4’s Client Success division is to ensure clients receive the highest level of service from Pena4. The team focuses on building and maintaining client relationships beginning with implementation, production management, performance metrics, managing the overall client engagement, long-term growth and retention. Role Overview The Assistant Vice President of Client Operations (AVP) will lead Pena4’s client operations with respect to all client deliverables including implementation, client services and production. This will be done through well-organized processes/procedures, plans, staffing, metrics, and oversight. This position is a leadership role and is expected to develop, implement and oversee the company’s short-term as well as long term initiatives with respect to delivery of service to clients, client growth, client satisfaction, client retention. The AVP, Client Operations, is also responsible for providing consulting services and acting as an HIM subject matter expert to existing and new clients. In addition, the AVP must ensure that existing client revenue is achieved and grow each client’s revenue by an established target to be determined annually by senior management. Key Responsibilities Provide leadership to the Client Services/Success, Production, and Implementation teams responsible for delivering services to clients and oversee the day-to-day operations of each respective department, in collaboration with the domestic and offshore management teams. Strategic Management \& Leadership * Participate in strategy planning with leadership team to develop, execute, and manage the company’s long-term goals and revenue targets * Serve as subject matter expert in the planning, development and implementation of new projects, software applications, business lines, and services * Develop departmental budgets and revenue budgets and targets for each client. * o Provide financial oversight and monitoring of budgets to ensure targets are met * o Monitor revenue for all clients and service lines, prepare variance and projection reports * o Ensure relevant financial data is presented to the President \& COO and leadership team * Interact regularly with the leadership team and department heads to ensure that operational priorities are aligned with delivery of services to clients * Partner with all teams to enhance profitability, productivity and efficiency in operations Client Implementation * Guide new clients through the implementation process and provide overall support * Schedule kickoff meetings, create and manage implementation project plans, coordinate development and updating of Account Protocols (volume, workflow diagram, and key processes), determine staff requirements * Define success criteria and milestones with the client * Ensure smooth setup and training * Coordinate setup in internal systems, request access, provide project plan updates, set meeting agendas, capture minutes, and provide status reports * Implement checks/balances to ensure optimal client operations and ensure new client engagement is live within specified timeframe * Ensure seamless handoffs from Sales to Client Services and consistent with client expectations and experience Relationship Management and Client Services * Manage overall client engagement and serve as the primary point of contact post-sale * Develop revenue budgets and weekly revenue projection for each client * Understand client goals and challenges to build trusted, long-term client relationships * Conduct standing meetings and QBR’s with clients and the leadership team * Prepare and send meeting agendas, minutes and action items * Manage the capacity planning along with the production team’s schedules, workloads, TAT, production and utilization * Manage system access for resources, work with client services and client’s help desk to ensure access is created and working, initiate access removal requests * Scheduling of resources, and coordination of PTO requests * Assignment of cases to resources (coding, auditing, and QA) based on pre-existing resource alignments provided by coding management * Assign Central Learning cases to production coders as needed * Create service requests and scheduled calendar events in Guru, perform data entry of completed cases and respective time for each coder * Review and close weekly invoices, address discrepancies with finance and/or client Value Delivery \& Outcome Tracking * Ensure clients are achieving measurable results * Monitor all contract deliverables (commitments, volume, value reports, reconciliation of accounts, invoicing, etc.) * Utilize performance metrics to track and report productivity * Ensure and measure customer satisfaction Retention \& Churn Prevention * Proactively address risks to success * Identify early warning signs of dissatisfaction and resolve issues before they escalate * Coordinate contract renewals Customer Escalations \& Feedback * Collect and relay client feedback to SME’s and leadership teams, triage as necessary * Serve as the primary liaison for customer escalations, coordinating with Coding, Quality, CDI, and Billing leadership to ensure timely responses and resolution * Document and track all escalations and concerns, maintaining clear visibility across internal teams and ensure consistent communication back to the client * Facilitate escalation meetings and debriefs with internal stakeholders to align on issue root causes, resolution plans, and customer messaging * Collaborate with internal teams to build and monitor action plans, ensuring all commitments made to the customer are completed and followed through * Ensure customer expectations are managed appropriately, including realistic timelines, mitigation steps, and regular updates on progress * Escalate internal delays or barriers proactively to appropriate leaders to avoid further customer dissatisfaction * Track post-resolution satisfaction and trends to identify patterns and drive continuous service improvement in partnership with delivery teams * Represent the client voice internally, influence improvements and roadmap priorities Growth \& Expansion Support * Develop strategic plans to increase revenue of existing clients (targets to be determined annually based on company goals) * Identify upsell, cross-sell opportunities, and contract expansions * Expand horizontal footprint within each client by contacting other departments, building relationships, and gaining interest * Support clients as their needs evolve and align internal teams around client goals * Act as consultant and subject matter expert for existing and new clients Perform additional duties as assigned and assist with other tasks as requested. Required Skills \& Qualifications Experience: · Minimum of seven (7) years applied management experience in directing and overseeing client operations within the for-profit revenue cycle consulting industry · Minimum five (5) years of experience leading offshore teams in India Education: · College degree required; graduate degree a plus, preferably Health Information Management or Business Management/Administration Credentials/Certifications: · AHIMA, AAPC, or other relevant credentials preferred, but not required, such as RHIA, RHIT, CCS, CPC. Skills \& Knowledge: * Working knowledge of ICD-10-CM/PCS, CPT, and payment methodologies (DRGs, APCs, etc.), medical coding, medical billing, coding auditing, education, and staffing * Strong knowledge of HIPAA, and other privacy laws and regulations, and ability to analyze risks and solve compliance challenges * Excellent customer service, project management, planning, budgeting, reporting, people management, communication, public speaking, and interpersonal skills * Strong organizational, analytical, and problem-solving abilities and techniques * Data analytics, cost analysis, and ability to develop business plans * Strong proficiency in Microsoft Office Physical Job Requirements * Ability to travel between office and client locations (international travel when needed) * Ability to operate standard office equipment for prolonged periods (pc/laptop, phone, keyboard, mouse, monitor, printer/scanner/copier, etc.) * Ability to perform repetitive hand and wrist motions (typing, data entry) * Ability to sit extended periods of time, with occasional standing and walking in the office * Ability to communicate effectively in person, by phone, and via electronic means * Ability to lift and carry objects typically up to 15 pounds such as files or office supplies * Ability to maintain focus in a typical office environment with moderate noise levels About Pena4 Pena4 is a global provider of healthcare, revenue cycle, and technology solutions focused on innovation and human expertise. With a presence across the USA, India, and Canada, we deliver high-quality services in medical billing, coding, consulting, and integrated technology solutions. Our mission is to blend technology with human expertise to boost client outcomes and create lasting value. Why Join Us You’ll work alongside passionate teams, gain valuable skills, and help shape how Pena4 connects with clients around the world. We believe that employee well-being is of utmost importance. We offer unmatched opportunities and rewards across the globe. Our inclusive work ethics and environment offer a range of benefits to support employees and their eligible family members, making it easier to stay healthy physically, emotionally, and financially. Culture and Values The Pena4 employee experience is guided by our values of integrity, customer commitment, caring about people, innovation, inclusion, and responsibility. The most fundamental reason we exist as a company is our teams' unparalleled passion for innovation. We believe that each individual, and every team, at Pena4 is central to our success. We’re committed to creating an agile environment that inspires our people through professional development, cross-collaborative opportunities, and access to cutting-edge learning resources. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Join us to lead transformative initiatives that elevate our client operations while fostering a dynamic, collaborative workplace focused on excellence! Pay: $130,000.00 - $150,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Vision insurance Application Question(s): * How many years of experience do you have leading offshore teams in India? * Are you within commuting distance of Whitehall, PA? One day per week onsite to meet with the leadership is required. Experience: * RCM - Client Operations: 7 years (Required) Work Location: Hybrid remote in Whitehall Township, PA 18052

Vice President of Operations

$80,000 - $120,000/yr

Benefits: * Bonus based on performance Overview The Vice President of Operations (VPO) will lead and oversee all day-to-day production, fulfillment, and operational functions across our screen printing and embroidery divisions. This executive will be responsible for ensuring operational excellence, profitability, quality, and efficiency across all facilities. The VPO will work closely with ownership to execute strategic growth initiatives, optimize workflow systems, and scale production capabilities while maintaining our commitment to craftsmanship, speed, and quality. Key Responsibilities Operational Leadership Oversee all production departments including Screen Printing, Embroidery, Heat Press, Finishing, Shipping, and Receiving. * Establish and enforce KPIs for production efficiency, order turnaround time, cost control, and quality metrics. * Lead weekly production and operations meetings with department heads to monitor performance, solve bottlenecks, and align goals. * Develop and implement scalable SOPs (Standard Operating Procedures) for all stages of production and fulfillment. * Ensure facility organization, safety compliance, and preventive maintenance schedules for all equipment. * Strategic \& Financial Oversight Collaborate with ownership to plan annual budgets, staffing, and capital expenditures. * Identify operational inefficiencies and implement systems to reduce waste, overtime, and rework. * Monitor production costs and margins by department; drive profitability through better planning and labor utilization. * Partner with finance to forecast material usage, labor cost, and production overhead. * Team Leadership \& Development Recruit, train, and mentor production managers and supervisors to build a high-performing leadership bench. * Promote a positive and accountable culture centered on teamwork, precision, and pride in workmanship. * Conduct regular performance reviews, establish clear goals, and provide coaching for continuous improvement. * Systems \& Technology Lead the implementation and optimization of shop management software (e.g., Printavo, ShopWorks, DecoNetwork). * Improve data tracking, production scheduling, and order accuracy through technology and automation. * Collaborate with IT and design departments to streamline art approval, job ticketing, and production workflows. * Quality, Customer Experience \& Fulfillment Maintain the highest standards of product quality across all decoration methods. * Work cross-functionally with the sales, art, and customer service teams to ensure on-time, accurate, and high-quality order delivery. * Oversee all outbound logistics, shipping partners, and post-production inspection processes. * Growth \& Expansion Evaluate production capacity for new revenue streams such as DTF, sublimation, or promotional product integration. * Contribute to facility layout planning and potential multi-location expansion. * Support acquisitions and onboarding of new production teams or businesses into the operational framework. * Qualifications * 5+ years of experience in screen printing, embroidery, or apparel manufacturing operations, with 5+ years in a senior leadership role. Proven success leading multi-department production teams in a fast-paced, high-volume environment. * Deep technical understanding of screen printing, embroidery, heat transfer, and finishing processes. * Strong financial acumen with the ability to manage budgets, track KPIs, and optimize margins. * Experience implementing ERP/MIS systems (Printavo, ShopWorks, etc.) and operational dashboards. * Exceptional leadership, communication, and organizational skills. * Lean manufacturing or Six Sigma experience is a plus. * Performance Metrics Production throughput and on-time delivery rate * Quality assurance metrics and rework percentage * Labor and overhead cost efficiency * Employee retention and training compliance * Achievement of budgeted gross profit targets * Compensation Competitive base salary * Annual performance-based bonus * Health, dental, and vision benefits * Paid vacation and holidays * * Leadership equity potential after tenure

Vice President of Operations

Vice President of Operations (Hands On, DTC E Commerce and Telehealth) Your Impact In this role, you’ll be responsible for designing, building, enforcing, and scaling the operational systems that run the company day to day. This includes accountability frameworks, SOPs, centralized tools, calendars, project management infrastructure, and department level tracking systems. You will work closely with the CEO and the VP of Ecommerce to translate priorities into execution and to remove operational and project management burden from the CEO. This role requires someone who is comfortable acting as the operational authority of the company: setting standards, enforcing systems, and holding teams accountable. What You’ll Lead This section outlines the areas of work, influence, and ownership you’ll guide in this role. It describes the systems, people, and outcomes you’ll shape—not through control, but through clarity, collaboration, and courageous leadership. These are the responsibilities where your voice, decisions, and presence will truly make a difference. * Operational Systems and Enforcement + Build, implement, and actively enforce company-wide systems and processes. + Ensure operational tools, SOPs, and workflows are consistently used across all teams. + Identify and correct non-compliance through training, enforcement, or escalation. + Act as the owner of how work gets done operationally. + This role is responsible not just for creating systems, but for making sure they are followed. * Central Hub and Single Source of Truth + Establish and maintain a central operational hub for project tracking, documentation, communication norms, and ownership and accountability. + Eliminate fragmented tools, side conversations, and undocumented workflows. + Ensure all teams operate from a single source of truth. * Company Wide Calendar Ownership + Own and manage a company-wide operational calendar. + Coordinate and publish timelines for product launches, marketing campaigns, content schedules, key initiatives, and executive priorities. + Ensure all teams plan and execute against the same calendar. + Proactively identify and resolve timeline conflicts before they become issues. * Project Management Systems (Build First, Delegate Later) + Serve as the architect and initial owner of the company project management systems. + Design the frameworks, templates, dashboards, and workflows that enable effective execution. + Define and standardize how projects run end to end, including: How projects are scoped, how timelines are set, how ownership is assigned, how progress is tracked, and how reporting and escalation function. + Build project management infrastructure that will be used by current and future project managers, including a marketing project manager. + Initially manage and run these systems directly, with the expectation that day to day project tracking will eventually be delegated once systems are proven, adopted, and enforced. + Ensure consistency and continuity as project management responsibilities transition to dedicated PM roles. + This role builds the operating system, not just operates within it. * Department Level Embedding and Accountability Tracking + Embed directly within each department (for example Marketing, Content, Product, Clinical, Operations) to understand how work is actually executed. + Partner with department leaders to map department execution, then build tracking that matches reality, mapping workflows, inputs and outputs, dependencies, and bottlenecks and failure points. + Design and implement department specific tracking systems, KPIs, and reporting structures that roll up into company-wide visibility. + Ensure every department has clear output expectations, defined ownership, measurable accountability, and a regular reporting cadence. + Standardize accountability across the company while allowing for department-specific nuance. + Make performance, progress, and gaps visible, objective, and actionable. + This role requires proximity to the work, not abstract oversight. * Content and Output Accountability + Implement systems to track content production volume and output across teams. + Establish clear expectations for required versus actual output. + Create reporting that makes underperformance visible and actionable. + Ensure content and operational output scale alongside growth initiatives. * CEO Partnership and Load Reduction + Work directly with the CEO to remove day-to-day project management from the CEO plate. + Translate leadership priorities into structured execution plans. + Ensure initiatives move forward without constant CEO involvement. + Act as an operational extension of the CEO across the organization. * Cross Functional Leadership + Partner with marketing, content, product, clinical, and operations teams. + Balance structure with speed in a startup environment. + Drive clarity, consistency, and accountability across departments. Who Thrives in This Role This section describes the qualities, lived behaviors, and mindsets that help someone thrive in this role. These are not perfection standards—they’re the traits that shape how you show up, connect, lead, and do your best work. * Someone will thrive here if they are: + Comfortable being direct, enforcing standards, and holding teams accountable. + Able to build operational systems from scratch and scale fast-growing teams. + Action-oriented, as this role is for a hands-on Vice President of Operations, not a passive executive or high-level delegator. + Willing to be the operational authority of the company, setting and enforcing systems. + Thriving in ambiguity, speed, and startup environments. Superpowers We Value (AKA Qualifications) These are the strengths you bring that elevate the role beyond its basic responsibilities. Think of them as the unique skills, instincts, and abilities that help you create impact, build trust, and make the work not just effective—but deeply human. Must-have* + Five to ten plus years in operations leadership roles. + Experience in direct-to-consumer (DTC) e-commerce, telehealth, health tech, or regulated consumer products. + Proven ability to build operational systems from scratch and scale fast-growing teams. + Strong project management instincts. * Nice-to-have + Formal Project Management (PM) background is a plus. Physical Requirements (Update: Role appears to be general office/remote, default requirements retained for completeness, as suggested by template note) * Ability to sit for extended periods of time at a desk and working on a computer * Ability to communicate effectively in person, over the phone, or via virtual meeting * Ability to maintain focus in a typical office environment with moderate noise levels * Ability to perform repetitive motions with hands and arms, such as typing. What We Offer * Comprehensive benefits package including medical, dental, paid time off. * Competitive base salary, commensurate with experience. * Performance bonus based on operational KPIs and execution. * Equity available for the right candidate. Allia Health Group is unable to offer visa sponsorship at this time. Candidates must be legally authorized to work in the United States without current or future sponsorship. Equal Opportunity Employer Statement Allia Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Vice President – Service Management & Operations

From $24/yr

Job Description VP Service Management \& Operations Full time - Hybrid Derby Reporting to the SVP Technology Platforms this is a pivotal role supporting the strategic intent of the Digital \& IT organisation. Technology Platforms is a critical function, at the heart of the Digital \& IT Transformation agenda, building, running and maintaining cyber safe, resilient, compliant, digital and highly available infrastructure and end-user centric services. We strive to shift operational services to a highly automated, intelligent, predictive and ultimately invisible state. Operating in a fast paced, large scale and complex technology landscape, the Technology Platforms function enables our global business to operate 24/7 365 days a year. The VP Service Management \& Operation is a global role accountable for establishing and maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuous improvement, and customer-centricity. The position involves operational oversight of service management disciplines and operations teams, ensuring transparent service delivery with high availability standards and rapid incident resolution. The role manages and limits operational risk to the business whilst delivering measurable business value through optimised service operations. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It’s a locally managed and flexed informal discretionary arrangement. As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing ITIL Ownership \& Oversight * Deliver advanced service desk operations, driving first time fix, exceptional call handling experience and reducing overall incident volumes and time to resolve * Major incident management with diligent command and control, including executive communication, gold command coordination, post-incident reviews and corrective action plans * Robust IT Operations centre services, ensuring effective 24/7 incident response coordination, enabling rapid restoration of critical business services, enhanced monitoring and an overall reduction in incidents * Problem management driving systematic identification and resolution of underlying service issues, ultimately reducing recurring incidents * Customer communication during service disruptions, including status page updates and stakeholder notifications * Cross-functional collaboration with product and technology owners to embed reliability practices and reduce incident frequency * Request management and fulfilment, driving greater catalogue automation and fulfilment times * Regional and site-based IT Service Management support teams, focussed on proactive engagement with the business to understand business needs, proactive identification of IT issues and prompt resolution * Execute the business engagement framework, designed to build confidence and demonstrate that a clear understanding of IT issues and robust plans for quick resolution as well as long term sustainable solutions * Run and support strategic supplier performance reviews, ensuring contractual adherence, value for money and cost optimisation * Drive continuous service improvement across all supplier ITIL functions, focussed on prevention, consistency, diligence and pace Leadership and People Development * Build an effective and motivational team environment, aligning behaviours, values and performance expectations across all service management functions * Sustain high employee engagement throughout teams and embed a culture of continuous improvement and operational excellence * Deploy appropriate talent development strategies to ensure the best possible talent pipeline for current and future service management needs * Work as part of the Tech Platforms leadership team to achieve collective success and help shape the long-term direction of service operations * Ensure effective communication at all levels, both internally and externally, providing regular briefings on service performance, incidents, and improvement initiatives Who we’re looking for Essential Requirements * Demonstrable working experience in ITIL service management practices and operational excellence * Significant line management with experience of leading technical operations teams * Proven experience in the engineering and manufacturing industry * Proven leadership and management skills with the ability to optimise team performance during high-pressure incident scenarios * Excellent stakeholder management skills with the ability to engage, negotiate and manage relationships with senior executives, business leaders, and external vendors * The ability to work with and communicate effectively across all levels within the organisation - exceptional verbal and written communication skills are necessary to translate complex technical information for non-technical stakeholders, including executives and business leaders * Strong attention to detail with meticulous organisational skills to manage schedules, documentation, and reporting * Demonstrable experience of working in a large scale, complex and fast paced environment * Demonstrable experience acting as a trusted advisor and operational partner with major business functions during service disruptions and strategic planning * Demonstrate operational leadership by managing and monitoring service quality, incident response effectiveness, and team performance * ITIL qualified, with a deep understanding of ITIL service management principles, incident/problem management, change control, and service level management * Strong grasp of modern monitoring and observability platforms, incident management tools, and automation technologies * Experience with service management tools, ServiceNow specifically * Understanding of cloud platforms and distributed systems architecture for effective service management * Data-driven decision making with the ability to analyse service metrics and demonstrate the value of operational improvements * The role will require UK SC clearance as a minimum. Preferred Qualifications * ITIL v4 qualified * Experienced and accustomed to working within the strict boundaries set by defence organisations and integrators * Agile and DevOps methodologies integration with service management practices * Business continuity and disaster recovery planning experience At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we’ll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people | Rolls-Royce Grade: Management Level B For further information, please contact: Alison Connaughton As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Information Technology Posting Date 29 Jan 2026; 00:01 Posting End Date 13 Feb 2026

Vice President - Operations (East) | Full-Time | Remote

$150,000 - $175,000/yr

Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary: Oak View Group (OVG) is hiring for a Vice President of Operations (East) with focus in Venue Management that will oversee a variety of functions related to managing and supporting FF\&E (Furniture, Fixtures \& Equipment) projects, plan reviews, vendor relationships, and facility expenditure benchmarking. The role requires someone with a strong background in operations, major project management, and people leadership. This is an opportunity to drive impactful changes across OVG's operations and venue management efforts. The Vice President of Operations will provide operational leadership across multiple teams within over 200 operating accounts. The role involves overseeing and driving key projects, managing vendor relationships, and implementing process improvements to enhance the operational efficiency of venues under OVG’s portfolio. This is a remote position that reports directly to the Senior Vice President (SVP) of OVG Operations. Previous experience within the sports and entertainment industry is highly preferred. This role will pay a yearly salary of $150,000 to $175,000 and is bonus eligible. For Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until May 8, 2026. Responsibilities: Operational Leadership:* Supervise Venue Directors and ensure efficient operations across over 200 accounts. * Lead and inspire teams to meet business goals while maintaining operational excellence. Project \& Consultancy Support:* Support both internal and external clients with major renovation projects and new construction. * Offer consultancy services for renovation and new development projects for OVG and third parties. Business Development \& Sales Support:* Assist the Business Development team by responding to RFPs, creating client presentations, and contributing to budget development. Supplier Management \& Process Improvements:* Research, identify, and negotiate new supplier partnerships to optimize corporate and field operations with a focus on supplier diversity. * Lead efforts to improve processes and create operational efficiencies across all teams and departments. FF\&E \& Capital Project Management:* Oversee the development and management of FF\&E budgets for both internal and external clients. * Lead and manage capital improvement projects for the company’s venues, ensuring that projects stay within scope, budget, and timeline. Communication \& Employee Development:* Lead monthly operations calls with field staff to ensure effective communication and alignment on key objectives. * Represent the company in educational and professional development programs to maintain knowledge of industry trends and compliance requirements. * Develop and mentor high potential Operations team members to encourage internal growth. Qualifications: * A Bachelor's degree in Business, Finance, or Sports Management. * A minimum of 10 years of experience in operations and project management, ideally within sports and entertainment sectors. * In-depth understanding of industry regulations, rules, and best practices. * Strong background in budgeting, financial analysis, and vendor negotiations. * Experience with CAD software and other relevant industry tools. * Ability to travel up to 40%. * Union experience is preferred. * Excellent communication, organizational, and multitasking abilities. Strong leadership skills to manage and develop a team. * Strong attention to detail with the ability to oversee multiple projects simultaneously. * Analytical mindset to identify and implement performance improvement opportunities. * High-level proficiency in managing budgets and financials for large-scale projects. * Ability to build and maintain positive relationships with internal stakeholders and external vendors Strengthened by our Differences. United to Make a Difference: At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer: Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Executive Vice President (EVP), People Operations

Orbis is seeking an Executive Vice President (EVP), People Operations, this candidate is a strategic executive leader responsible for designing, executing, and scaling enterprise-wide people, talent, and security programs that enable business performance, regulatory compliance, and customer confidence. This partners with the C-suite drive operational excellence across a geographically dispersed and highly regulated workforce, while ensuring accountability to both internal stakeholders and external customers. This executive owns the full People Operations ecosystem—HR, Talent Acquisition, and Security—ensuring that systems, policies, and culture align with business strategy, contractual obligations, and growth objectives. BUILD (Strategy, Frameworks \& Infrastructure) * Build and evolve a comprehensive People Operations strategy aligned to corporate objectives, customer requirements, and workforce planning. * Design and launch enterprise-wide policies, governance frameworks, security protocols, and compliance initiatives that strengthen organizational maturity and risk posture. * Develop scalable Total Rewards programs (including compensation, benefits, incentives, and recognition) that ensure market competitiveness, internal equity, and alignment with performance and retention goals. * Architect performance management, and succession planning frameworks that build bench strength and future-ready talent. * Establish KPIs and performance metrics across HR, Talent Acquisition, and Security functions to measure impact, drive accountability, and support data-driven decision making. EXECUTE (Delivery, Accountability \& Results) * Partner with the C-suite to execute high-impact strategies focused on operational excellence and workforce optimization across domestic and international teams. * Lead enterprise employee relations strategy, resolving complex and high-risk workplace issues with consistency, fairness, and compliance with employment laws. * Execute Total Rewards programs that directly support business performance, retention, and talent attraction in competitive labor markets. * Drive seamless M\&A integration for domestic and international acquisitions, aligning people systems, policies, and security processes to ensure continuity and scalability. * Hold internal leaders and customers accountable to People Operations standards, contractual requirements, and compliance obligations. ENABLE (Leaders, Culture \& Performance) * Advance organizational culture through employee engagement and performance excellence programs. * Serve as a strategic advisor to business leaders on workforce strategy, talent risks, organizational design, and change management. * Build strong partnerships with internal customers, ensuring People Operations practices meet contractual, regulatory, and ethical expectations. * Champion cross-functional collaboration to streamline workflows and improve employee experience. OPERATE (Governance, Compliance \& Risk) * Lead proactive risk management and compliance efforts across federal, state, and local regulations, including employment law and security-related requirements. * Oversee security compliance (including personnel security, clearances, and regulatory adherence) in coordination with government and external stakeholders. * Ensure consistent policy application and operational discipline across all business units and geographies. * Maintain readiness for audits, inspections, and regulatory reviews related to workforce and security operations. * Establish operational cadence through reporting, dashboards, and governance structures that ensure transparency and accountability. INTEGRATE (Systems, Functions \& Growth) * Lead cross-functional initiatives that modernize systems, improve process efficiency, and elevate organizational maturity. * Aligning people strategies with Finance, Legal, IT, and Operations to ensure enterprise-wide coherence. * Drive technology adoption and process optimization to support scalability, data integrity, and workforce analytics. * Ensure acquisitions and expansions are fully integrated from a people, compliance, and security standpoint. * Drive internal customer and stakeholder accountability * Serve as the primary People Operations interface for external customers and partners where workforce, compliance, and security requirements are contractual obligations. * Ensure that People Operations standards meet or exceed customer expectations and regulatory frameworks. * Establish mechanisms for accountability, reporting, and continuous improvement tied to customer and partner requirements. * Protect organizational reputation through disciplined governance, ethical leadership, and operational excellence. Qualifications \& Experience * Bachelor's degree in a related field, masters degree preferred. * 15+ years of progressive leadership experience in People Operations within highly regulated, high-growth, and/or complex organizations. * Proven experience leading enterprise-scale transformation, M\&A integration, and cross-functional initiatives. * Deep expertise across Total Rewards, employee relations, compliance, workforce planning, and people risk management. * Experience partnering with Finance, Legal, and Security functions to navigate governance and regulatory requirements and audits * Experience working with external customers, government contracts, a regulated environments strongly preferred. * Executive presence and judgment with the ability to advise, influence, and constructively challenge the executive leadership team * Ability to lead through ambiguity, rapid change, and competing priorities while maintaining trust, compliance, and operational excellence. * Experience in the IC space highly preferred Physical Requirements * Prolonged periods of sitting at a desk and working on a computer. * Routine video conference and/or in-person meetings. * Ability to attend planned meetings within the Washington Metro Area region. Orbis Operations is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Vice President Operations Strategy & Transformation

Overview: The Vice President, Operations Strategy and Transformation, is a key leadership role responsible for supporting the execution of the organization's strategic vision over a 5-year horizon. This role entails leading critical planning processes for merchandising, stores, and marketing, as well as overseeing cross-functional initiatives to enhance store performance. The VP will play a pivotal role in driving analytics strategy, managing the Cost of Goods Sold (COGS) strategy in partnership with the procurement team, and providing leadership for project management. The VP will be a strategic thinker, adept at leading diverse teams, and instrumental in steering the organization towards sustained growth and success. This role will report to the Chief Stores Officer, and is based in Phoenix, AZ. Essential Functions: * Store Strategy Support – Lead cross-functional, strategic initiatives such as: + Labor Model and Transformation/Optimization + Business Acumen Program + Store Dashboarding, Data, and Devices + New Store- Merchandise/Store Strategy to improve ROI/EBIT * Develop Analytics Strategy and Capability for Stores that support Merchandising and Marketing. * Develop cost reduction strategies to support long term financial goals. * New Business creation – Develop initiatives that create sales and moves forward our service culture. * Foster a culture of development within store operations. * Model, live, and lead our values. * Identify process improvement operations aligned to Sprouts strategic initiatives to enable store growth. * Lead team to identify and implement improvements to support attainment of strategic initiatives using structured methodologies and project governance, liaising with key stakeholders across the business. * Manage large scale projects with cross-functional internal and external projects. * Provide process improvement methodology expertise and coach/develop teams to form a process improvement center of excellence, as well as, facilitating skills development as part of creating a continuous improvement culture across the department. * Facilitate the identification of process improvement opportunities across the enterprise and manage the associated change implementation to deliver to quality and cost targets. * Manage to strong governance principles and implement an appropriate framework to lead project planning, scheduling, controlling and reporting activities, as needed. * Lead communication and alignment between merchandising and stores for new initiatives and changes related to business process improvements and rollouts. * Ensure comprehensive project, quality, and risk plans are prepared and maintained and issues are actively managed through to their successful resolution. * Deliver effective communication to all interested parties including stakeholders, sponsors and Senior Executives to support effective decision-making and manage the smooth and integrated delivery of projects; Ensure that key stakeholders are engaged in business improvement activities, including implementation and adoption. * Manage project related third party and IT relationships ensuring that dependencies are identified and managed and deliverables are achieved, as defined in the project plan and without incurring unnecessary cost or delay to the project. * Identify and manage risks and issues to ensure that critical problems are escalated at the earliest opportunity and mitigating actions are implemented, in line with change control processes. * Identify, secure and manage project resources to achieve project and organizational objectives in line with the project plan, approved funding and within expected quality and timescales. Knowledge, Skills, Abilities and Physical Requirements: * MBA and/or management consulting expertise. * Proven experience in multi-unit retail and retail operations, demonstrating a deep understanding of industry dynamics. * Expertise in transformation and change management, with a track record of driving successful organizational change. * Demonstrated ability to design and deliver large cross-functional programs with buy in and input from the cross-functional team(s). * High proficiency in the use of retail analytics and technology to inform strategic decision-making. * Strong leadership skills and experience in leading diverse teams. Leadership Competencies:* Customer Focus * Communication * Driving for Results * Building Successful Teams * Leading Change * Strategic Planning and Execution

Vice President of Operations

$175,000 - $185,000/yr

JOB SUMMARY Mama Lola’s is a dynamic and rapidly expanding tortilla and fried chip manufacturer located in Phoenix, AZ. We are seeking an experienced and vision-oriented VP of Operations to spearhead the company’s efforts, execute on the ambitious growth expectations of more than doubling revenue to large national customers within the next 3 years. This position requires an individual who can achieve both short-term objectives while focusing on how these objectives get the company closer to achieving its long-term initiatives. The VP-Operations serves as the Company’s senior operating leader collaborating and reporting directly to the President and is fully accountable for the safety, consistent product quality, and efficient operation of the entire facility. This role owns production output, labor efficiency, equipment reliability, routine and preventive maintenance, and continuous improvement across the plant and is a major contributor to food safety, quality compliance, SOPs. The ideal candidate is a proven leader who has mastered being an agent of change within the organization—someone who thrives in an SQF Level 3 environment, understands high-speed food manufacturing, and can translate strategy into disciplined execution across both people and equipment and excels in shaping future growth CORE RESPONSIBILITIES Leadership \& Execution * Own full responsibility for production performance, labor utilization, efficiency, waste, downtime, throughput, and equipment uptime. * Lead Production, Maintenance, Engineering and Sanitation departments with clear expectations, disciplined processes, and accountability at every level. * Trains team on continuous improvement methods. Measures results and initiatives process improvement execution * Can evaluate the effectiveness of all equipment, identifies bottlenecks limiting growth, and recommends viable solutions KPI Ownership \& Continuous Improvement * Collaborate with the President to establish, modify, monitor, and improve KPIs * Suggest and optimize improvement initiatives that reduce material loss, boost throughput, stabilize labor standards, and improve equipment reliability. * Oversee an up to $5 million capital improvement plan that needs to be implemented within the next 3 years * Use Microsoft Dynamics / Business Central and MaintainX to drive decisions and accountability, not just reporting. People, Performance \& Department Leadership * Directly manage the Production Manager, Maintenance Manager, Production Scheduler, and Sanitations Leads * Ensure standardized onboarding, training, certification, and skills development for all production, maintenance, and sanitation personnel. * Conduct routine coaching, performance evaluations, and corrective actions when necessary. * Build a culture of accountability, teamwork, pride in workmanship, and cross-functional ownership. * Ensure all equipment is operated, maintained, and serviced in compliance with safety, food safety, and regulatory standards Quality, Food Safety \& Compliance * Partner closely with Quality Assurance leadership to ensure SQF Level 3 compliance and continuous audit readiness. * Support and enforce all requirements related to SQF, FDA, Organic, and Kosher certifications. * Ensure all SOPs, work instructions, GMPs, sanitation procedures, and safety rules are documented, trained, followed, and enforced. * Champion a food safety and sanitation culture where quality and compliance are non-negotiable. Process, Documentation \& Systems * Develop, maintain, review, and continuously improve SOPs, work instructions, maintenance standards, and safety documentation. * Collaborate with Business Data Analysts to convert plant and maintenance data into actionable improvements. * Reduce changeover time and operational variability through standard work and disciplined scheduling. WHAT SUCCESS LOOKS LIKE (18-36 months) * Develop executable plans to double production output over next 3 years via: * Select new equipment or process improvements * Transition to a 24/5 production facility * Potentially move one of the current product lines to new facility * Waste and labor cost as % of revenue are measurably improved REQUIRED QUALIFICATIONS * Bachelor’s degree in: Operations Management, Engineering or Business Administration * 5–7+ operating at a Senior Level in a high-volume food operation with a track record of executing capital improvement plans and doubling growth objectives. * Proven experience leading operations in SQF Level 3 or GFSI-certified facilities * Strong working knowledge of FDA regulations, food safety systems, maintenance best practices, and audit preparation * Working understanding of P\&L, budgeting, and cost controls KEY LEADERSHIP TRAITS WE VALUE * Data-driven, but people-focused * Calm under pressure; decisive when needed * High standards with high accountability * Innovative * Ownership mentality—treats the plant like their own business PHYSICAL REQUIREMENTS * Ability to stand and walk on the production floor for extended periods * Ability to work in industrial environments * Ability to lift 50 lbs * Ability to bend, reach, kneel. * Good manual dexterity and hand-eye coordination Job Type: Full-time Pay: $175,000.00 - $185,000.00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Application Question(s): * Proven experience leading operations in SQF Level 3 or GFSI-certified facilities? * Working understanding of P\&L, budgeting, and cost controls Education: * Bachelor's (Required) Experience: * Senior Level Operations in Food Related Field: 5 years (Preferred) Language: * Bilingual (Preferred) Ability to Relocate: * Phoenix, AZ 85040: Relocate before starting work (Preferred) Work Location: In person

Regional Vice President Operations (Aviation)

$60 - $70/yr

Who We Are The Facilities Group (TFG), headquartered in Tampa, FL, is a family of commercial facilities maintenance companies, providing best-in-class service to over 25,000 locations across the country. The Facilities Group partners with the premier local, regional, and national facility service providers while maintaining brand legacy and driving high-powered technology. The Facilities Group family of companies has 17 offices throughout the United States and provides a comprehensive suite of janitorial and maintenance services to a variety of end markets including commercial, distribution, logistics, aviation, education, finance, industrial, and healthcare facilities. Our principle of providing best in class service not only guides how we treat our clients but is also the foundation of our company culture. We understand the importance of maintaining an exciting culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity. What You Will Be Doing The Regional Vice President of Operations (Aviation) is responsible for providing executive leadership, strategic oversight, and operational governance for multiple regions and airport locations within the assigned portfolio. This role ensures consistent, high-quality service delivery across all lines of business, including Aircraft Interior Cabin Cleaning and Security Searching, Exterior Aircraft Cleaning, Aircraft Maintenance, Catering Security, Cargo Operations, and Janitorial Services. The Regional Vice President of Operations maintains full accountability for operational performance, safety and regulatory compliance, financial outcomes, customer satisfaction, and leadership effectiveness across all assigned regions. This position plays a critical role in driving enterprise strategy, operational scalability, and long-term growth while ensuring alignment with corporate objectives, contractual commitments, and regulatory requirements. This role requires deep expertise in aviation operations, executive-level leadership capability, and a comprehensive understanding of federal, state, local, and airport authority regulations governing aviation service environments. REGIONAL VICE PRESIDENT OF OPERATIONS ESSENTIAL DUTIES AND RESPONSIBILITIES Operational Leadership and Strategic Management Develop, implement, and execute multi-regional operational strategies that align with corporate objectives, contractual commitments, and service delivery models to drive performance, profitability, operational stability, and sustainable growth. Ensure enterprise-wide operational excellence through standardization, governance, and disciplined execution of best practices across all service lines. Establish and enforce operational frameworks, performance metrics, and accountability structures that ensure consistency, efficiency, and quality across regions. Maintain executive-level knowledge of all operational service lines, including cabin cleaning, exterior aircraft cleaning, security search procedures, cargo operations, and janitorial services, ensuring informed decision-making and risk management. Provide guidance and executive support to Regional Leaders in managing complex operational challenges, service expansions, and performance recovery initiatives. Lead cross-functional collaboration with HR, Finance, Safety, and Service Delivery teams to ensure integrated execution of operational strategy. Regulatory Compliance and Safety Management Enforce strict adherence to all applicable laws and regulations, including but not limited to: Federal Aviation Administration (FAA) regulations regarding aircraft operations and safety. Transportation Security Administration (TSA) Security Directives related to airport security measures and sterile area access. Customs and Border Protection (CBP) compliance requirements for secure areas and international operations. Department of Transportation (DOT) regulations pertaining to ground support equipment operation and employee qualifications. Occupational Safety and Health Administration (OSHA) standards related to workplace safety, chemical handling, injury prevention, and hazard communication. State and local health and safety regulations applicable to all locations. Enforce DOA regulations and local airport authority rules, including site-specific security, safety, and operational requirements. Establish enterprise expectations for safety culture, regulatory discipline, and compliance accountability across all regions. Oversee regional compliance audits, inspections, and regulatory interactions, ensuring timely resolution of findings and implementation of corrective action plans. Serve as an executive escalation point for safety incidents, regulatory issues, and compliance risks, partnering with senior leadership and corporate functions as required. Ensure all regions maintain required certifications, training, and qualifications, and that compliance gaps are addressed proactively to mitigate operational and regulatory risk. Champion a culture of safety, accountability, and continuous improvement at all levels of the organization. Team Development and Management Provide executive leadership and direction to Regional Directors of Operations and senior regional leadership teams. Establish leadership expectations, performance standards, and accountability frameworks for regional and station-level leadership. Partner closely with Human Resources and Talent Acquisition to develop executive workforce strategies, leadership succession plans, and talent pipelines aligned with organizational growth. Oversee leadership development, performance management, and succession planning for regional leadership roles. Coach, mentor, and develop senior operational leaders, providing guidance on leadership effectiveness, decision-making, and organizational alignment. Ensure consistent application of company policies, labor standards, safety protocols, and regulatory requirements across all regions. Model ethical leadership, professionalism, and sound judgment, reinforcing company values and commitment to diversity, equity, and inclusion. Address complex employee relations and leadership matters in partnership with Human Resources and executive leadership, ensuring fair, consistent, and compliant outcomes. Foster a high-engagement, performance-driven culture that encourages accountability, collaboration, and continuous improvement. Client Relationship Management Serve as a senior executive liaison for key airline customers, airport authorities, and regulatory agencies across assigned regions. Build and maintain strong, trust-based relationships with executive-level customer stakeholders. Oversee regional customer engagement strategies, ensuring consistent communication, service quality, and contract performance. Participate in executive-level customer meetings, audits, and performance reviews as required. Provide executive oversight for customer escalations, service failures, and audit findings, ensuring timely resolution and sustainable corrective actions. Support contract renewals, expansions, and new business opportunities by providing executive operational insight and leadership. Represent the organization professionally during inspections, audits, regulatory reviews, and critical incident responses. Financial and Resource Management Oversee multi-regional operating budgets, profit and loss performance, and strategic resource allocation to ensure achievement of financial targets and contractual obligations. Develop, manage, and forecast annual and quarterly budgets in partnership with Finance, incorporating labor modeling, productivity assumptions, seasonal volume fluctuations, and contract-specific requirements. Monitor and control labor costs, including staffing levels, overtime usage, and scheduling efficiency, while ensuring operational coverage and compliance with wage, hour, and union requirements where applicable. Analyze financial performance trends, variances, and key cost drivers, and implement corrective actions to address underperformance or margin erosion. Review, approve, and manage operational expenditures in accordance with company policy, delegated authority levels, and client contract terms. Ensure effective utilization and lifecycle management of equipment, vehicles, supplies, and materials to minimize waste, reduce downtime, and control capital and operating expenses. Partner with corporate leadership to identify cost-saving opportunities, efficiency improvements, and process enhancements without compromising safety, service quality, or regulatory compliance. Provide executive input into pricing strategies, rebids, and contract negotiations. Drive financial accountability across regional leadership by enforcing budget adherence and performance expectations. Quality Assurance and Continuous Improvement Provide executive oversight of quality assurance programs to ensure compliance with customer, regulatory, and company standards. Analyze enterprise operational data, KPIs, and audit results to identify systemic risks and improvement opportunities. Lead large-scale process improvement, transformation, and change management initiatives. Ensure continuous improvement principles are embedded across all regions and leadership levels. Travel Requirements Frequent travel is required to support regional oversight, customer engagement, and operational governance. Travel may exceed 60–70% depending on business needs. REGIONAL VICE PRESIDENT OF OPERATIONS REQUIREMENTS \& QUALIFICATIONS To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Education and Experience Bachelor’s degree in Aviation Management, Business Administration, Operations Management, or a related field. Minimum of 12–15 years of progressive operational leadership experience in aviation services, including multi-regional or enterprise-level oversight. Demonstrated success leading large, geographically dispersed operations with complex regulatory and customer requirements. Extensive experience managing regulatory compliance programs in an aviation environment. IATA certification or training preferred. Knowledge, Skills, and Abilities Expert understanding of FAA, TSA, CBP, OSHA, DOT regulations applicable to aircraft services and airport operations. Familiarity with the International Air Transport Association (IATA) operational standards preferred. Strong understanding of aviation service delivery models and aircraft operations. Proven executive leadership and people management capability. Exceptional strategic thinking, analytical, and decision-making skills. Strong financial acumen with experience managing large operational budgets. Ability to influence, align, and lead regional leaders across multiple regions. Excellent communication and executive presence. Ability to operate effectively in a fast-paced, high-risk, highly regulated environment. Language Ability Ability to read, analyze, and interpret complex regulatory, contractual, and technical documents. Ability to draft executive-level reports, presentations, and correspondence. Ability to effectively communicate with executive leadership, customers, regulators, and external stakeholders. Reasoning Ability Ability to define complex problems, analyze data, and drive sound, strategic decisions. Ability to interpret and apply complex operational, financial, and regulatory information. Computer Skills Proficiency in Microsoft Office Suite (Teams, Outlook, Word, Excel, PowerPoint). Experience with HRIS, financial reporting systems, operational dashboards, and audit platforms. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Frequently required to walk, stand, talk, and hear. Occasionally required to climb, balance, stoop, kneel, or crouch. Must occasionally lift and/or move up to 50 pounds and infrequently up to 100 pounds with assistance. Must be able to work in confined spaces and around moving aircraft and equipment. The Facilities Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. Consistent with the Americans with Disabilities Act (ADA), all state \& federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985. #LI-TFG Work Location: Remote

Vice President of Engineering Operations

$200,000 - $250,000/yr

Vice President of Engineering Operations Location: Remote (Continental US) Department: Engineering Clearance: U.S. Citizen, Public trust eligible Role Overview The Vice President of Engineering Operations is a senior leadership role responsible for operationalizing engineering strategy, scaling execution, and ensuring predictable delivery across a multi-team engineering organization. This role serves as operating leader of Engineering, partnering closely with the CTO and Engineering leadership to translate strategy into execution, remove operational friction, and ensure the organization can deliver reliably at scale. The VP of Engineering Operations owns the engineering operating model — including planning cadence, delivery governance, dependency management, platform enablement, DevOps maturity, and operational visibility — so that engineering leaders and teams can focus on building high-quality products while maintaining speed, reliability, and clarity. Key Responsibilities Engineering Operating Model \& Delivery Governance * Own the end-to-end operating cadence for engineering delivery, including quarterly planning, dependency management, execution tracking, and delivery risk mitigation * Establish and maintain engineering governance mechanisms that balance team autonomy with organizational predictability * Act as the executive owner for large, cross-team initiatives that require coordination across Platform, Infrastructure, Product, Security, and Operations * Ensure consistent execution practices across teams while respecting domain-specific needs Platform, DevOps \& Developer Experience Leadership * Lead organization-wide initiatives to improve engineering effectiveness, including DevOps maturity, platform enablement, and developer experience * Champion standardized delivery patterns, self-service tooling, and golden paths that reduce cognitive load and operational friction * Ensure platform capabilities allow teams to ship production-ready services quickly, safely, and with observability and security built in by default Metrics, Insights \& Executive Communication * Own the definition, rollout, and interpretation of engineering health and delivery metrics, including DORA and platform adoption signals * Translate operational data into clear, executive-level insights that inform roadmap prioritization, investment decisions, and staffing strategy * Provide the CTO and executive leadership with a trusted, real-time view of delivery health, risks, and outcomes Observability, Reliability \& Cost Stewardship * Lead the organization’s observability strategy, including tooling selection, adoption, and long-term evolution * Drive cost optimization efforts across engineering tooling, platforms, and vendor relationships while maintaining reliability and visibility * Ensure observability investments support both engineering productivity and executive decision-making Cross-Functional \& Stakeholder Leadership * Act as a trusted partner to VPs of Engineering, Product, SRE, Security, and Customer Experience * Coordinate third-party vendors, service providers, and contracts with clear accountability and measurable outcomes * Lead change management efforts to ensure adoption of new processes, tools, and operating models across the organization What Success Looks Like * Engineering teams deliver with greater predictability, speed, and confidence * Leadership has a clear, trusted view of engineering health, capacity, and delivery risk * Platform and DevOps investments measurably reduce cognitive load and increase productivity * Large-scale initiatives land on time, on budget, and with sustained adoption * Engineering tooling and vendor spend is optimized without sacrificing quality or reliability Qualifications * Extensive experience (5+ years) in engineering operations, platform leadership, DevOps transformation, or large-scale technical program leadership * Proven success leading enterprise-level transformation initiatives impacting multiple teams and hundreds of engineers * Strong understanding of modern software delivery, CI/CD, observability, and developer experience principles * Exceptional ability to translate technical and operational signals into executive-level insights and decisions * Demonstrated success partnering with VP- and C-level leaders across Engineering, Product, and Operations * Strong organizational leadership skills with a bias toward clarity, accountability, and execution Job Type: Full-time Pay: $200,000.00 - $250,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Professional development assistance * Vision insurance Work Location: Remote

Vice President of Operations

$85,000 - $110,000/yr

Vice President of Operations for Southern NJ As a key member of the Executive Management team, the Vice President of Operations will oversee and ensure the agency has the proper operational controls, administrative, and reporting procedures in all settings around Burlington and Cherry Hill Counties. The Vice President will report to the Senior Vice President of Operations. This position will assure the effective implementation of "person focused" plans for all individuals served. The incumbent will actively implement developed program systems, policies and initiatives to meet the identified needs of our individuals served and families and provide recommendations to the Sr Vice President, Operations for review and approval. The Vice President, Operations Services will assure a high level of quality program supervision and management throughout all assigned programs. The incumbent will assemble staffing teams and directly supervise the Home Administrators and Group Home Managers and other agency personnel as assigned or required. Responsibilities include but are not limited to * Provide management oversight for residential programs. * Plans, organizes, directs, and coordinates the operations of residential and day habilitation services. * Assure staff development resources and opportunities are provided for all assigned staff. * Develop proposals for program enhancement for submission to the Sr Vice President * Assure Home Administrators \& Group Home Managers are facilitating and providing direction on agency/departmental designed new employee on-boarding communications, expectations and administrative orientations. * Maintain compliance with all federal, state, and local laws, and regulations with the Division of Developmental Disabilities, Licensing and Medicaid. * Responsible for quality assurance in operations and personnel. * Provides for and ensures participants and employees have a safe work environment. * Represents the agency in all settings. * Responsible for organizational evaluation in the assigned area, strategic planning and qualitative and quantitative evaluation of residential and day habilitation programs and services. * Evaluate, develop and review company policies and procedures to address any changes to agency operations to ensure quality services and compliance with all regulations. * Develop operational plan for the Sr Vice President Operation's review including but not limited to strategies for increasing referral volume, increasing service capacity, manage existing accounts, fulfilling service contract objectives, driving sales, productivity and overall business growth. Facilitate new business developments as directed, market new and innovative ideas. * Manage and coordinate activities of all Directors, Managers, Coordinators and staff. * Responsible for certifications, Recertifications, new licenses and renewal of Programs * Responsible for implementation of electronic health records * Responsible for compliance with all state/DDD regulations * Responsible for compliance with all required training for staff * Responsible to meet all targeted goals- census- revenue. * Responsible for managing overtime hours. * Meet targeted goals for billable days/hours * Lead staff recruitment, develop and maintain positive retention strategies. * Continually work to enhance staff and program developments, quality assurance systems, and preparations for licensing and accreditation. * Responsible for meeting deadlines for new developments. * Assist in marketing, public relations and community education activities. * Establishing policies and procedures for all functions and for the day-to-day operation of the agency in the assigned areas. * Serving as FOCII’s primary spokesperson for Burlington county to the organization’s constituents, the media and the general public. * Supervise, collaborate with organization staff. * Strategic planning and implementation. * Oversee marketing and other communications efforts. * Have strong knowledge and skills in a wide variety of areas in the industry (human services- IDD), and the current environment and changes (Fee for Service, DDD, licensing regulations, political, social, economic, and technological). * Other duties as assigned by the SVP of Operations Qualifications - Bachelor's degree in Business Administration, Operations Management, or related field - 10+ years of experience in operations management, with a focus on strategic planning and senior leadership - Proven track record of successfully leading and managing teams to achieve operational excellence - Strong negotiation skills and experience in business development - Proficiency in project management and process improvement methodologies - Demonstrated ability to drive operational efficiency and optimize processes - Excellent leadership skills with the ability to inspire and motivate teams towards a common goal Job Type: Full-time Pay: $85,000.00 - $110,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Work Location: On the road

Vice President (Eastern Operations)

From $120,000/yr

Vice President (Eastern Operations) Location: Upper Marlboro, MD Reports to: Chief Operating Officer (COO) Salary: $120k Annual Job Summary: The Vice President, Eastern Operations is a senior leadership role responsible for overseeing all government and commercial security contracts across DPC’s Eastern Region. This role also holds responsibility for the oversight, performance, compliance, safety, and profitability of the training facility and range center. The position ensures operational excellence, financial performance, regulatory compliance, and alignment with Diversified Protection Corporation’s strategic objectives. Key Responsibilities: 1. Senior Operations Leadership: * Provide senior leadership for all Eastern Region government and commercial contracts. * Execute COO-directed initiatives and translate corporate strategy into actionable regional operating plans. * Ensure consistency in operational standards, policies, and performance metrics. * Serve as the primary escalation authority for client concerns, compliance matters, and critical incidents. 2. Government \& Commercial Contract Oversight: * Maintain accountability for PWS/SOW compliance, staffing levels, scheduling accuracy, and deliverable execution. * Oversee Quality Control Plans (QCPs), audits, and corrective action initiatives. * Drive strong CPARS performance through proactive management and documentation. * Support contract recompetes, renewals, and growth initiatives in coordination with Business Development. 3. Training Center Senior Leadership \& Oversight: * Provide senior leadership and operational oversight for the Tharos Training Center and all Tharos-branded entities. * Ensure training programs support contract readiness, officer certification, and leadership development. * Maintain comprehensive knowledge of OSHA regulations, workplace safety standards, and facility compliance requirements. * Oversee range safety operations including SOPs, Range Safety Officer qualifications, firearms handling and storage, and incident prevention. * Oversee facility operations, inspections, emergency action plans, drills, and life-safety systems. * Hold responsibility for the financial performance and profitability of Training Center, including revenue growth, cost control, utilization, and margin management. 4. Financial \& Performance Management: * Own Eastern Region P\&L performance, budgeting, and margin optimization. * Monitor labor costs, overtime utilization, recruiting expenses, and training investments. * Track KPIs related to staffing stability, retention, compliance, and client satisfaction. 5. People Leadership: * Lead and mentor Regional Directors, Contract Managers, Site Supervisors, and Tharos leadership. * Support Diversified Protection Corporation Diversified Protection Corporation (DPC) is a trusted provider of integrated security solutions for private and public entities. We offer a full spectrum of services from training and risk assessments to armed security guards. As a company with two decades of experience, our clients include the Department of Homeland Security, Federal Protective Services (DHS/FPS); Department of Defense, Pentagon Force Protection Agency (DoD/PFPA), Department of the Army and Department of State, Bureau of Diplomatic Security (DoS/DS) National Aeronautics and Space Administration (NASA), Environmental Protection Agency (EPA) and Department of Energy (DOE).

Vice President of Operations (Commercial Electrical)

From $10/yr

Fortune Electrical is seeking a Vice President of Operations to provide executive leadership and operational oversight across all field and project operations for our growing team. This role serves as a key member of the senior leadership team and is responsible for managing the performance, structure, and scalability of the organization’s operational functions. This role requires a highly experienced commercial electrical construction leader with a proven track record of managing people, building high-performing teams, and driving accountability across a growing organization. This position operates as a direct strategic partner to the President and plays a critical role in scaling Fortune Electrical’s operations while maintaining quality, profitability, and culture. Key Responsibilities * Serve as a senior operational and project leadership partner to the President * Oversee multiple large-scale commercial electrical construction projects from pre-construction through closeout * Lead project planning, scheduling, budgeting, forecasting, and risk management * Provide executive-level oversight of project managers, superintendents, foremen, and field teams * Review and support complex estimates, bids, and proposals * Maintain strong relationships with owners, general contractors, architects, engineers, and inspectors * Ensure compliance with contractual, safety, quality, and regulatory requirements * Monitor project financial performance including labor productivity, margins, and change orders * Support hiring, mentoring, and development of project and field leadership * Establish and enforce companywide project execution standards and best practices * Act as senior leader in the President’s absence Required Qualifications * 10+ years of experience in commercial electrical construction * 5+ years of experience managing managers or operational teams * Proven track record of leading large operational teams and multiple concurrent projects * Demonstrated experience managing organizational performance and accountability * Strong leadership presence with the ability to lead and develop people * Deep understanding of construction operations, scheduling, and financial controls * Exceptional decision-making and organizational management skills Preferred Qualifications * Florida Electrical License preferred or ability to obtain one * Prior experience in an executive, director, or senior operational leadership role * Experience scaling operations in a growing commercial electrical contractor * Strong business acumen and operational leadership capability Our Culture: Hungry, Humble, Smart At Fortune Electrical, our culture is grounded in being Hungry, Humble, and Smart. * Humble: We value respect, teamwork, and accountability. No role is above rolling up sleeves when needed, and we believe the best leaders earn trust through integrity and collaboration. * Hungry: We are driven, proactive, and committed to continuous improvement. Leaders at Fortune take ownership, push for results, and look for better ways to serve our clients and teams. * Smart: We operate with strong people skills and sound judgment. Our leaders communicate clearly, manage relationships effectively, and make thoughtful decisions that benefit the company, our customers, and our employees. This role requires a leader who naturally embodies these values and sets the tone for project teams and leadership alike. Why Fortune Electrical This is a senior executive leadership opportunity with significant influence over the direction and performance of the company. The Vice President of Operations will play a central role in building scalable operations, developing leadership teams, and supporting Fortune Electrical’s continued growth. This position offers the opportunity to directly impact organizational success and help shape the future of the company.

Vice President of Operations

From $40/yr

VICE PRESIDENT OF OPERATIONS Park Place Seniors Living Leading with purpose. Inspiring excellence across 40+ care homes. Park Place Seniors Living is seeking a visionary Vice President of Operations to join our Senior Executive Team and lead operational excellence across our growing portfolio of long‑term care, assisted living, and independent living communities. Reporting directly to the President \& CEO, this role is central to advancing our mission, elevating performance, and ensuring exceptional, resident‑centred care. As an influential system‑level leader, the VP of Operations oversees Site Leaders (40+), the Director of Operations, and corporate functions including Procurement, Marketing \& Sales, Capital Development, and Human Resources \& Labour Relations. You will shape organizational strategy, drive innovation, and ensure Park Place continues to be a leader in seniors care across multiple provinces. What You Will Lead * Strategic operational planning, performance management, and execution aligned with Park Place’s mission and long‑term direction. * Organization‑wide operational oversight across 40+ homes, ensuring high‑quality, resident‑centred care and consistent service delivery. * Leadership of multidisciplinary teams including Operations, HR/Labour Relations, Marketing, Capital Development, and Procurement. * Development, implementation, and monitoring of the strategic operational plan, including financial performance and corrective action planning. * Establishment of performance measures that balance mission‑driven outcomes and strong business results. * Innovation initiatives that enhance resident experience, strengthen sustainability, and advance organizational priorities. * Labour relations leadership, ensuring compliance with collective agreements and contributing to strategic labour planning. * Engagement with Health Authorities, government partners, and industry stakeholders to strengthen relationships and identify opportunities. * Compliance leadership across all regulatory frameworks including federal/provincial legislation and Health Authority requirements. * Development of internal talent pipelines, succession planning, and leadership capability across the organization. What You Bring * A Master’s degree (required) and a Bachelor’s degree in healthcare administration, business, nursing, or a related discipline. * 10+ years of progressive senior leadership experience in a large, complex, multi‑team operational environment. * Experience in the healthcare or seniors care sector is a strong asset. * Deep understanding of regulated environments, residential care operations, and unionized workplaces. * Strong financial acumen, strategic planning capability, and evidence‑based decision‑making. * Exceptional communication, presentation, and reporting skills. * Ability to lead change, execute strategy, manage risk, and evaluate outcomes effectively. * Emotional intelligence, ethical judgment, integrity, and the ability to motivate and influence diverse teams. * High-level proficiency with Microsoft Office applications and database management systems. * Ability to travel domestically (minimum 15%) and flexibility to work extended or irregular hours. * Preference for candidates living in the Vancouver area. Why This Role Matters This is a rare opportunity to shape the operational direction of a respected Canadian seniors care provider. You will influence thousands of residents, families, and staff through leadership, innovation, and deeply meaningful work. Lead with vision. Inspire excellence. Transform seniors care. Apply today. myAd9at3pj

Vice President of Retail Operations

From $401/yr

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experience. We are seeking a Vice President of Retail Operations (VPRO) to oversee financial and operational performance for a specific division, ensuring excellence in execution, profitability, and client satisfaction. The VPRO plays a critical leadership role by guiding retail operations, managing multi-site teams, driving efficiency, and maintaining the highest standards of service, safety, and quality. This leader collaborates closely with corporate and regional leadership to align operations with Five Star’s strategic objectives, values, and growth goals. Compensation: Competitive salary based on experience, with eligibility for performance-based incentives and company benefits. Key Responsibilities * Provide overall financial and operational leadership for a specific division, ensuring performance aligns with company goals and profitability standards. * Maintain strong client relationships by proactively engaging with key accounts, addressing concerns, and ensuring satisfaction and retention. * Partner with corporate and regional leadership to uphold service standards, compliance, and operational excellence. * Manage and develop operational teams including Directors of Retail Operations, Warehouse Managers, Maintenance Supervisors, and other staff. * Conduct regular site visits to assess operations, merchandising, and customer experience, taking corrective action when needed. * Support sales and marketing efforts, including client presentations, trade shows, and new market launches. * Review and analyze performance reports to monitor client satisfaction, product quality, spoilage rates, and labor costs. * Oversee inventory and warehouse management, ensuring compliance with company policies for stock levels, accuracy, and waste control. * Promote and enforce safety and cleanliness standards across all facilities, vehicles, and equipment. * Lead division-wide meetings to maintain communication, promote engagement, and align teams to company objectives. * Ensure the effective utilization of resources, scheduling, and labor optimization to improve productivity and employee satisfaction. * Communicate significant account or operational issues to Senior Management promptly. * Stay current with and enforce all company policies, procedures, and collective bargaining agreements (as applicable). Qualifications * Education: Bachelor’s degree in business administration, Operations Management, or a related field; equivalent experience will be considered. * Experience: Minimum of 5 years of progressive leadership experience in retail, food service, or operations management. * Proven ability to lead large teams and manage complex operational environments. * Strong financial acumen with the ability to develop, analyze, and manage budgets, proformas, and financial statements. * Excellent communication, negotiation, and interpersonal skills with the ability to build relationships across all organizational levels. * Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook; familiarity with Vendsys, SmartHQ, ADM, and Lightspeed preferred. * Demonstrated problem-solving and decision-making skills in dynamic business settings. * Ability to travel regionally, including overnight stays as needed. * Valid driver’s license and clean driving record required. Why Join Five Star? * Competitive pay and performance-based incentives. * 401(k) retirement savings plan with company match. * Comprehensive medical, dental, and vision insurance plans (individual and family coverage). * Voluntary FSA, life insurance, and short/long-term disability options. * Personal Time Off and paid company holidays. * Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need. EEO Statement Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply.

Vice President – Gas Operations

From $15/yr

FindTalent is supporting the search for a Vice President – Gas Operations to lead the safe, reliable, and forward-looking operation of a large-scale natural gas distribution and pipeline organization. This executive role carries enterprise-wide accountability for operational excellence, risk management, workforce leadership, and the transition toward lower-carbon energy solutions. The successful leader will balance safety, reliability, regulatory compliance, and cost management while driving cultural alignment, modernization, and continuous improvement across geographically dispersed operations. This position partners closely with executive leadership, regulators, labor organizations, and community stakeholders. Key Responsibilities: * Set and communicate strategic direction for gas operations aligned with corporate vision and values * Lead long-term operation, maintenance, and modernization of gas distribution and pipeline assets * Drive a strong safety-first culture with accountability, engagement, and continuous learning * Build, develop, and lead a high-performing operational workforce across multiple jurisdictions * Partner with labor relations to maintain productive, collaborative union relationships * Establish governance, controls, and performance metrics to manage operational and financial risk * Oversee emergency preparedness, incident response, and regulatory compliance programs * Lead portfolio and project management efforts with strong budget discipline and execution rigor * Foster innovation to improve efficiency, reduce emissions, and enhance system reliability * Communicate performance expectations clearly and hold leaders accountable for results * Build trust-based relationships with regulators, policymakers, and external stakeholders Key Qualifications: * Bachelor’s degree in engineering, construction management, business, or related field (MBA preferred) * 15+ years of progressive leadership experience within utility, energy, or infrastructure operations * Proven executive-level experience managing complex, regulated operations * Strong understanding of financial, regulatory, and operational risk management * Demonstrated success improving safety, quality, productivity, and organizational performance * Exceptional written and verbal communication skills with executive presence * Experience working directly with boards, regulators, and labor leadership Preferred Experience: * Leadership of large, geographically dispersed teams (500+ employees) * Direct interaction with federal and state regulatory agencies * Experience leading organizations through modernization or transformation initiatives * Proven ability to develop leaders and build succession pipelines multiple levels deep * Track record managing major incidents, emergency response, and compliance programs * Strong people-first leadership style with calm decision-making under pressure * Relationship-driven approach with communities, regulators, and policymakers Additional Information: * Executive role with broad enterprise influence * High visibility with senior leadership and external stakeholders * Mission-critical focus on safety, reliability, and public trust * Comprehensive executive benefits and incentive programs Why Apply? This role offers the opportunity to shape the future of essential energy infrastructure, lead large-scale operational teams, and drive meaningful progress in safety, performance, and clean energy transition—while making a lasting impact on customers and communities across multiple states.

Vice President, Operations

From $401/yr

The National Restaurant Association is proud to be part of a highly respected industry that delivers hospitality, opportunity, and quality of life across communities nationwide. Much like the industry we represent, we are a dynamic, diverse, and inclusive organization grounded in trust, collaboration, service, and innovation. We are seeking an experienced Vice President, Operations to help lead operational excellence and organizational evolution. As Vice President, Operations, you will serve as a key strategic and execution partner to the Chief Operating Officer, translating enterprise strategy into disciplined, day-to-day execution across the organization. You will strengthen operational performance, build scalable infrastructure and systems, and enable teams to deliver high-quality programs, services, and experiences for members, partners, and colleagues. Reporting to the Chief Operating Officer, you will lead core operational functions and enterprise initiatives while operating effectively in a complex, evolving environment. You will identify priorities, align teams, and convert organizational goals into focused, actionable work. Through this leadership, you will promote efficiency, alignment, accountability, and continuous improvement across the Association. The ideal candidate brings strong operational judgment, proven people leadership, and a data-informed mindset, and thrives at the intersection of strategy in a mission-driven, member-focused organization. This is a dynamic role designed to grow with the organization. While this description reflects the core responsibilities of the position, the Vice President, Operations will take on evolving priorities as the Association advances its mission and organizational goals. Position must operate out of our DC office, with a required three days onsite, Monday – Wednesday, with flexibility to work remote on Thursday and Friday. The work you will do as Vice President, Operations will play an integral role in our mission to be an indispensable resource and champion to the industry. We look forward to hearing from you! We are proud to offer our team members comprehensive benefits, designed to support their financial, professional, and personal well-being. In addition to outstanding healthcare coverage (medical, dental and vision), competitive salaries, generous vacation and leave time, we offer a matching 401(k) plan, a unique collection of corporate discounts and memberships, as well as programs to support career and skills development, including learning and tuition assistance, and so much more. Key Responsibilities Operational Leadership and Execution * Serve as a strategic and execution partner to the COO to operationalize enterprise strategy, annual priorities, and transformation initiatives. * Lead major operational programs and cross-functional initiatives, tracking progress against defined goals and KPIs. * Oversee day-to-day operational performance across assigned functions, identifying risks and opportunities for improvement. * Develop and maintain operational dashboards, scorecards, and reporting mechanisms to support executive decision-making. * Partner with and support the COO in overseeing enterprise functions such as HR, Technology, State Restaurant Association partnerships, and Facilities, as assigned. Process Improvement and Operational Excellence * Evaluate operational processes and workflows to improve efficiency, scalability, and cost-effectiveness. * Lead continuous improvement efforts across people, process, and technology. * Develop and standardize operational practices, tools, and documentation to promote clarity and consistency. * Support implementation of new systems, tools, and capabilities in partnership with functional leaders. Cross-Functional Collaboration and Influence * Serve as a connective leader across departments to promote alignment and coordinated execution. * Build strong working relationships with senior leaders, functional heads, and external partners. * Represent Operations in leadership forums and enterprise initiatives as delegated by the COO. Facilities and Workplace Operations * Provide executive leadership and oversight for facilities and workplace operations. * Guide staff responsible for space planning, vendor management, and workplace experience initiatives. * Partner cross-functionally to support safe, efficient, and high-performing office and event environments. Unified Data Management and Operational Intelligence * Partner with the COO, CIO, and functional leaders to advance a unified data management and reporting strategy. * Lead efforts to improve consistency, accuracy, and accessibility of operational data. * Drive adoption of shared data standards, reporting frameworks, and dashboards to support execution and accountability. State Restaurant Association (SRA) Support and Enablement * Partner closely with the Vice President, Membership to support and enable State Restaurant Associations. * Align operational processes, tools, and systems to improve effectiveness and experience for SRA partners. * Serve as an operational thought partner to Membership leadership to identify opportunities for scalability and enhanced engagement. Requirements * 15+ years of progressive leadership experience in operations, association management, nonprofit, or mission-driven organizations, with demonstrated success translating strategy into execution. * Bachelor’s degree in business management or a related field required, MBA or other relevant advanced degree preferred. * Proven track record leading complex, cross-functional operational initiatives and driving measurable performance improvement. * Strong operational judgment with experience scaling processes, systems, and infrastructure in evolving organizations. * Experience overseeing or partnering closely with core enterprise functions such as HR, Facilities, IT, or equivalent shared services. * Data-informed decision-maker with experience developing dashboards, KPIs, and reporting frameworks to guide execution and resource allocation. * Demonstrated success leading continuous improvement efforts across people, processes, and technology. * Exceptional leadership, collaboration, and communication skills, with the ability to influence at the executive and board level. * Experience managing and developing high-performing teams, including senior leaders and managers. * Strong strategic planning, project management, and budget management capabilities * Ability to set priorities and drive disciplined execution in a fast-paced environment. * Strong analytical, critical thinking, and problem-solving skills. * Excellent organizational and time-management skills with attention to detail and follow-through. * Comfort representing operations in enterprise leadership forums and with external partners. * Knowledge of membership-based organizations, trade associations, or hospitality-related industries is a plus. * Willingness and ability to travel quarterly or as needed. * Ability to work on-site in Washington, DC. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The National Restaurant Association, National Restaurant Association Solutions, LLC, and The National Restaurant Association Educational Foundation (together, “Company”) is committed to equal employment opportunity, and it is Company's policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities. It is our policy to recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Senior Vice President, Plant Operations

The Senior Vice President of Plant Operations provides executive leadership, strategic direction, and operational oversight for approximately 200 employees - approximately half of the company - and 11+ generating sites across Georgia. Reporting to the Chief Operating Officer, the SVP is responsible for delivering top-quartile operational performance, executing large-scale capital projects, maintaining a strong enterprise-level accountability for safety culture, and ensuring the readiness, resiliency, reliability, and long-term sustainability of the fleet. This role is one of the most influential operational leadership positions within OPC and will play a central part in shaping the organization's next decade of growth, including commissioning new plants, expanding the portfolio, and developing the next generation of operational leaders. The role is deeply integrated with the broader "family of companies" (OPC, GSOC, GTC), works closely with system operations, engineering, construction/project management, and corporate functions, and engages regularly with Member EMC managers, OPC senior leadership, and Board committees (e.g., construction, risk management/compliance committees). The SVP will oversee a 10+ GW and growing portfolio of generation resources, including a new 1,425 MW combined-cycle plant, a new 240 MW combustion turbine unit at an existing plant, dual-fuel upgrades at multiple plants, and future projects such as additional gas capacity. Key Responsibilities: Executive \& Operational Leadership ======================================= * Provide strategic and operational leadership for OPC's gas fleet and the Rocky Mountain Pumped-storage Hydroelectric facility. * Ensure all units are safe, available, reliable, and performing at upper-decile industry levels. * Lead a large, geographically dispersed workforce (approx. 200 employees), including plant managers, operations managers, engineering, and maintenance teams. * Build and maintain a high-performance, safety-first culture rooted in technical excellence and accountability. Portfolio Optimization \& Asset Strategy ============================================ * Drive operational strategy across OPC's fleet including modernization, lifecycle planning, outage strategy, and resiliency upgrades. * Evaluate and prepare for emerging technologies such as hydrogen-cofiring, SMRs, battery storage, and biomass. * Monitor market, regulatory, and Member-driven trends to inform asset strategy and investment decisions. Capital Program Management ============================== * Oversee construction, commissioning, and integration of major new generation assets, and future utility-scale BESS projects, including: + 1,425-MW two-unit combined-cycle plant + 240-MW combustion turbine unit + Fleetwide dual-fuel upgrades + Rocky Mountain pumped-storage reinvestment program * Ensure capital projects are delivered on time, within budget, and in alignment with strategic objectives. * Partner with Construction \& Project Management to ensure projects meet schedule, budget, and performance milestones; monitor risk, cost, and change-management plans. * Contribute to long-term resource planning and portfolio strategy, including evaluation of SMRs/ advanced nuclear, biomass opportunities, battery storage, and other technologies as they become economic and practical for OPC and its Members. * Ensure new assets are operationally ready, winter-resilient, and integrated with dispatch and market strategies. Cross-Functional\&ExternalEngagement ===================================================== * Collaborate extensively with related organizations, GSOC and GTC, to ensure alignment on system operations, planning, and construction. * Present plant operations updates at monthly EMC manager meetings and engage with OPC Member systems as needed. * Participate in Board committee updates, including the Construction Project Committee and RMCC (Risk Oversight). * Serve as a visible, trusted leader across the entire cooperative community. Organizational Development \& Culture Stewardship ===================================================== * Identify, develop, and mentor internal high-potential leaders. * Shape culture through leadership transitions, including replacement of long-tenured staff at key generating sites (e.g., Rocky Mountain). * Ensure succession planning, workforce development, and employee engagement efforts support a long-term talent pipeline. Performance, Safety \& Compliance ===================================== * Own overall safety performance for Plant Operations, leading a culture that delivers on corporate safety goals, including training, safety meetings, safety observations, and hazard Uphold OPC's strong safety record and continuous safety improvement initiatives. * Ensure compliance with all regulatory requirements (NERC, FERC, environmental, state, local). * Drive operational KPIs, including availability, forced outage rates, heat rate, and cost performance. Reliability and Operational Performance =========================================== * Deliver top-quartile reliability and availability across OPC-managed gas and hydro assets, including successful start performance for the combustion turbine fleet and peak-season availability for combined-cycle and combustion turbine units. * Ensure compliance with NERC, FERC, state regulatory requirements, and internal standards; partner closely with GSOC and GTC to support system reliability and grid operations. * Maintain high standards for maintenance, outage planning, and execution, including major overhauls, hot-gas-path work, and long-term asset health planning. People Leadership, Culture, and Succession ============================================== * Lead, develop, and retain plant managers, operations leaders, and technical staff across approximately 11 owned sites; "foster an experience-driven and collaborative culture led by leaders who are credible operators with extensive hands-on experience. * Build and execute a formal succession and development plan for key roles, including plant managers and future VP-level leaders; support the transition associated with multiple retirements (incumbent SVP, Rocky Mountain plant leadership, and other key staff). * Uphold and advance a cooperative, Member-centric culture distinct from IOU environments; model collaboration, transparency, and humility while holding teams accountable for results. * Ensure strong engagement, communication, and alignment across plants, headquarters, safety, engineering, and project teams. Stakeholder, Member, and Board Engagement ============================================= * Represent Plant Operations in monthly EMC manager meetings, providing updates on fleet performance, projects, and operational risks/opportunities. * Engage with OPC's Board and Board committees (e.g., construction committee, RMCC) on capital projects, risk management, and major operational decisions. * Coordinate closely with GSOC, GTC, and other external partners to manage system reliability, outage planning, and integration of new resources. * Serve as a visible and accessible leader to Member systems, particularly as OPC responds to rising Member demand and navigates rapid change in the energy industry. Cost,Risk,andPerformanceManagement ====================================================== * Maintain a cost-conscious mindset, meeting or exceeding corporate budget, schedule, and performance targets for existing-fleet projects and major overhauls. * Monitor operational and project risks, including fuel availability, winterization, equipment condition, contractor performance, and regulatory changes; implement mitigation plans and report transparently to leadership and the and the Board. * Use data and benchmarking (NERC-GADS, INPO, peer comparisons) to track performance, identify gaps, and drive continuous improvement. Ideal Candidate Profile The ideal candidate is a seasoned generation-operations leader who began their career in plant operations and progressed through leadership roles, ultimately assuming multi-site executive responsibility. They bring deep, hands-on experience across multiple fuel types, especially natural-gas combined-cycle, simple-cycle combustion turbines, and pumped-storage hydro, with meaningful exposure to coal and nuclear environments. Their leadership style is steady, credible, and grounded in practical operating experience, earning trust from long-tenured plant teams while driving disciplined safety, reliability, and project performance. They are comfortable overseeing large capital programs, dual-fuel conversions, winterization efforts, and new-build generation projects, and they operate with strong cost and risk awareness. The candidate blends technical rigor with a cooperative, Member-focused mindset, communicates clearly with boards and EMC managers, and collaborates smoothly across the family of companies. They are a people developer who can strengthen internal bench talent over the next 3–5 years, thoughtfully navigate cultural dynamics, and lead an organization of approximately 200 employees through continued growth, modernization, and portfolio expansion. Required Qualifications Leadership \& Cultural Competencies * Executive-level responsibility (VP or SVP) for multi-site generation operations, with direct or matrix oversight of several hundred employees and multiple plants. * Proven ability to lead large operational teams with experience-driven credibility that resonates in a cooperative environment. * Ability to operate effectively in a high-expectation, performance driven culture. * Exceptional communication and relationship-building skills, with the ability to work cross-functionally and present to Members, committees, and executive leadership. * Proven track record of improving or sustaining high safety performance (including SIF-free operations), fleet reliability, and peak-season availability against industry benchmarks. * Commitment to cooperative principles, Member value, transparency, and collaborative problem-solving. * Credible operator with direct hands-on experience and is comfortable in plant environments, with the respect of plant managers, operators, and craft employees. * Developer of people: committed to building internal bench strength. * Cooperative-minded: balances technical and financial rigor with Member focus, cost consciousness, and a long-term stewardship mindset for cooperative owners. * Cross-functional integrator: able to operate effectively across OPC, GSOC, GTC, and Member systems, avoiding silos and ensuring information flow across executive and plant levels. * Clear, calm communicator: comfortable in Board rooms, plant control rooms, and Member meetings; able to explain technical issues and tradeoffs in straightforward terms. Technical\&IndustryExpertise ============================================ * 20–30 years of progressive generation experience, ideally beginning in operations (e.g., auxiliary operator to shift supervisor to plant manager to fleet leadership). * Demonstrated leadership of natural-gas generation fleets (combustion turbine and combined-cycle) and hydro/pumped-storage assets; strong familiarity with coal and nuclear operations is highly valued, even if not directly in scope for this role. * Deep operational expertise across multiple technologies, ideally including natural gas, coal, hydro, and nuclear; diversity of experience is highly valued. * Demonstrated experience overseeing large capital projects, major outages, or commissioning * Strong understanding of modern combined-cycle technology; experience with GE H-Class, Siemens F-Class, or comparable advanced platforms preferred. * Familiarity with dual-fuel operations, winterization strategies, and fleet resiliency programs. * Deep knowledge of combustion turbine and combined-cycle operations, maintenance, and performance metrics (start reliability, availability, EFOR, EUUF, capacity factor). * Understanding of nuclear and coal co-ownership structures and how OPC interfaces with Southern Company and other partners on jointly owned assets. * Familiarity with safety management systems, hazard identification and reduction processes, and contractor safety oversight. * Comfort with project controls (schedule, budget, risk, change management) for multi-year generation projects in the $100M–$2B+ range. Strategic \& Organizational Acumen ====================================== * Ability to assess future technology trends (SMRs, hydrogen, battery storage) and incorporate them into long-term planning. * Experience in lifecycle asset management, reliability strategy, and performance benchmarking. * Demonstrated ability to develop and mentor internal leaders; passion for succession planning. Background\&ExperiencePreferences ================================================= * Experience interacting with boards, member systems, or equivalent stakeholder groups. * Bachelor's degree in engineering, technical discipline, or similar required; advanced degree preferred. * Experience operating in or with cooperative, G\&T, public power, or municipal utilities; IOU/IPP backgrounds are acceptable where the candidate demonstrates clear alignment with cooperative culture and member-focused decision-making. BehavioralExpectations ============================== * Demonstrates high integrity, humility, and a steady presence; capable of building trust across a close-knit organization with long-tenured employees. * Transparent decision-maker who explains tradeoffs and invites constructive challenge while maintaining accountability. * Willing to be highly visible across sites, spending significant time with plant teams, including nights/ weekends during outages or critical events. * Comfortable navigating ambiguity and growth, as OPC responds to Member requests for new generation to meet rising demand and evolving environmental expectations. Location / Lifestyle ======================== * Headquarters: Tucker, Georgia (metro Atlanta). * Fleet footprint: Multiple gas and hydro facilities across rural Georgia, including Talbot, Washington, Walton, Hartwell, Hawk Road, Smarr, Baconton, Chattahoochee, BC Smith, TA Smith, Doyle, Sewell Creek, and the Rocky Mountain pumped-storage hydro plant. * Travel: Regular in-state travel to plants, Member EMCs, and partner organizations; periodic overnight stays during outages and major project milestones. This search is being managed by the external search firm, Carter Baldwin. For formal consideration, please reach out to Chris Guiney at cguiney@carterbaldwin.com, 770-335-2427.

Vice President of Operations

Position Description JOB TITLE: Vice President of Operations REPORTS TO: EVP \& Chief Administrative Officer DIRECT REPORTS: Deposit Operations, Human Resources, Retail, Branch Operations, Facilities FSLA STATUS: Exempt POSITION SUMMARY: The Vice President of Bank Operations is a key management position responsible for the effective and efficient management of all operational functions within the bank. This encompasses oversight of branch operations, customer service, operations support, information technology, human resources, electronic banking, risk management, and compliance. The VP of Operations ensures smooth daily operations, high levels of customer satisfaction, and continuous process improvement while leading and developing a high-performing team. This role requires a strong understanding of banking regulations, proven leadership experience, and a commitment to excellence in customer service and operational efficiency. PRIMARY DUTIES AND RESPONSIBILITIES: 1. Serves as the primary manager in charge of planning, organizing, controlling, and directing deposit operations, retail/branch operations, human resources, and facilities management functions for the Bank. Works closely with other officers in developing and changing Bank policies and procedures, and establishing short- and long-term operating, people, and financial objectives. Monitors progress on goals, and makes adjustments in operations as needed to meet goals. 2. Lead HR operations, talent acquisition, recruitment, and employee relations. Management of payroll and the overall benefits program. Including the bank’s health insurance and other employee benefits. 3. Directs and oversees all consumer services delivery and marketing at all Bank locations. Leads and champions consumer sales and coordinates the goal setting, tracking and training associated with consumer loans, deposits and related fee income. 4. Ensures compliance with all applicable policies and procedures throughout the Bank. 5. Maintains and models effective communication, both written and verbal. 6. Oversees the maintenance and upkeep of facilities. 7. Safeguards the resources of the Bank through establishing and monitoring programs for internal controls and general security. 8. Coordinates activities of various programs such as sales, operations, and electronic financial services. Determines methods and procedures for executing programs. Develops related documentation as needed. 9. Responsible for safeguarding sensitive customer information from cyber and other threats by following the Acceptable Use Policy and Code of Conduct/Ethics Policy. 10. Responsible for upholding the security and confidentiality of nonpublic personal information that is obtained from customers by following the Banks Gramm-Leach-Bliley Act (GLBA) Policy. SECONDARY DUTIES: 1. Participates in professional associations; attends industry-related conventions, conferences, conventions’ reads pertinent publications. 2. Develops relationships with other bank-related executives to enhance network and to increase awareness of new services/opportunities. 3. Represents Bank at various civic and community events 4. Performs other duties as may be assigned by Board. TEAM/COMMITTEE ASSIGNMENTS: · TBD COMPETENCIES: · TBD ROLE QUALIFICATIONS: Education · Bachelor’s degree in Business, IT, Finance, Accounting, or equivalent combination of education and experience · Completion of graduate level banking school preferred · Specialized training information technology and data processing within the banking environment · Continuous education through participation in banking association sponsored events Experience · 10-15 years operations and information technology experience within a financial institution environment · Minimum of 7 years of operations and information technology department management experience with direct supervision of staff Other Skills \& Abilities · Thorough and extensive knowledge of banking ban bank operations · Human Resources Experience · Strong communication skills, both written and verbal · Ability to interact with customers and employees with tact, diplomacy and confidentiality · Resourceful, innovative and well organized · Ability to assess problems and/or unusual situations and develop logical solutions · Ability to create a collaborative and motivating team environment · Ability to develop and advance skills of staff · Strong ethical focus Performance Measures · Meets or exceeds annual goals as pre-established by the CEO/ CAO that are aligned with the strategic plan · Meets or exceeds budgeted key metrics · Compliance with regulatory requirements · Retains key team members, minimizing unwanted turnover WORKING CONDITIONS: Work is performed largely within the Bank, community, and at customer sites with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work will be needed to meet the needs of customers and employees. Occasional out-of-town and overnight business travel is required. GENERAL NOTICE: The statements contained in this job description describe the general nature and level of work being performed by the individual accepting this role. This job description does not state or imply that these are the only duties and responsibilities assigned to this job. The employee holding this job will be required to perform any other job-related duties requested by the Board of Directors. All job requirements are subject to possible modification to reasonably accommodate individuals with a disability. Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

Vice President of Operations

Vice President of Operations (Hands On, DTC E Commerce and Telehealth) Your Impact In this role, you’ll be responsible for designing, building, enforcing, and scaling the operational systems that run the company day to day. This includes accountability frameworks, SOPs, centralized tools, calendars, project management infrastructure, and department level tracking systems. You will work closely with the CEO and the VP of Ecommerce to translate priorities into execution and to remove operational and project management burden from the CEO. This role requires someone who is comfortable acting as the operational authority of the company: setting standards, enforcing systems, and holding teams accountable. What You’ll LeadThis section outlines the areas of work, influence, and ownership you’ll guide in this role. It describes the systems, people, and outcomes you’ll shape—not through control, but through clarity, collaboration, and courageous leadership. These are the responsibilities where your voice, decisions, and presence will truly make a difference. * Operational Systems and Enforcement + Build, implement, and actively enforce company-wide systems and processes. + Ensure operational tools, SOPs, and workflows are consistently used across all teams. + Identify and correct non-compliance through training, enforcement, or escalation. + Act as the owner of how work gets done operationally. + This role is responsible not just for creating systems, but for making sure they are followed. * Central Hub and Single Source of Truth + Establish and maintain a central operational hub for project tracking, documentation, communication norms, and ownership and accountability. + Eliminate fragmented tools, side conversations, and undocumented workflows. + Ensure all teams operate from a single source of truth. * Company Wide Calendar Ownership + Own and manage a company-wide operational calendar. + Coordinate and publish timelines for product launches, marketing campaigns, content schedules, key initiatives, and executive priorities. + Ensure all teams plan and execute against the same calendar. + Proactively identify and resolve timeline conflicts before they become issues. * Project Management Systems (Build First, Delegate Later) + Serve as the architect and initial owner of the company project management systems. + Design the frameworks, templates, dashboards, and workflows that enable effective execution. + Define and standardize how projects run end to end, including: How projects are scoped, how timelines are set, how ownership is assigned, how progress is tracked, and how reporting and escalation function. + Build project management infrastructure that will be used by current and future project managers, including a marketing project manager. + Initially manage and run these systems directly, with the expectation that day to day project tracking will eventually be delegated once systems are proven, adopted, and enforced. + Ensure consistency and continuity as project management responsibilities transition to dedicated PM roles. + This role builds the operating system, not just operates within it. * Department Level Embedding and Accountability Tracking + Embed directly within each department (for example Marketing, Content, Product, Clinical, Operations) to understand how work is actually executed. + Partner with department leaders to map department execution, then build tracking that matches reality, mapping workflows, inputs and outputs, dependencies, and bottlenecks and failure points. + Design and implement department specific tracking systems, KPIs, and reporting structures that roll up into company-wide visibility. + Ensure every department has clear output expectations, defined ownership, measurable accountability, and a regular reporting cadence. + Standardize accountability across the company while allowing for department-specific nuance. + Make performance, progress, and gaps visible, objective, and actionable. + This role requires proximity to the work, not abstract oversight. * Content and Output Accountability + Implement systems to track content production volume and output across teams. + Establish clear expectations for required versus actual output. + Create reporting that makes underperformance visible and actionable. + Ensure content and operational output scale alongside growth initiatives. * CEO Partnership and Load Reduction + Work directly with the CEO to remove day-to-day project management from the CEO plate. + Translate leadership priorities into structured execution plans. + Ensure initiatives move forward without constant CEO involvement. + Act as an operational extension of the CEO across the organization. * Cross Functional Leadership + Partner with marketing, content, product, clinical, and operations teams. + Balance structure with speed in a startup environment. + Drive clarity, consistency, and accountability across departments. Who Thrives in This RoleThis section describes the qualities, lived behaviors, and mindsets that help someone thrive in this role. These are not perfection standards—they’re the traits that shape how you show up, connect, lead, and do your best work. * Someone will thrive here if they are: + Comfortable being direct, enforcing standards, and holding teams accountable. + Able to build operational systems from scratch and scale fast-growing teams. + Action-oriented, as this role is for a hands-on Vice President of Operations, not a passive executive or high-level delegator. + Willing to be the operational authority of the company, setting and enforcing systems. + Thriving in ambiguity, speed, and startup environments. Superpowers We Value (AKA Qualifications)These are the strengths you bring that elevate the role beyond its basic responsibilities. Think of them as the unique skills, instincts, and abilities that help you create impact, build trust, and make the work not just effective—but deeply human. Must-have* + Five to ten plus years in operations leadership roles. + Experience in direct-to-consumer (DTC) e-commerce, telehealth, health tech, or regulated consumer products. + Proven ability to build operational systems from scratch and scale fast-growing teams. + Strong project management instincts. * Nice-to-have + Formal Project Management (PM) background is a plus. Physical Requirements (Update: Role appears to be general office/remote, default requirements retained for completeness, as suggested by template note)* Ability to sit for extended periods of time at a desk and working on a computer * Ability to communicate effectively in person, over the phone, or via virtual meeting * Ability to maintain focus in a typical office environment with moderate noise levels * Ability to perform repetitive motions with hands and arms, such as typing. What We Offer* Comprehensive benefits package including medical, dental, paid time off. * Competitive base salary, commensurate with experience. * Performance bonus based on operational KPIs and execution. * Equity available for the right candidate. Allia Health Group is unable to offer visa sponsorship at this time. Candidates must be legally authorized to work in the United States without current or future sponsorship. Equal Opportunity Employer Statement Allia Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Vice President, Operations

$190,000 - $225,000/yr

Who we are AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for We’re seeking an experienced Vice President of Operations to oversee operational performance across AvantStay’s nationwide footprint. This leader owns the execution of our operating model at scale — ensuring strong market performance, a seamless guest experience, and profitable operations across 2500+ properties in 50+ markets. The role has executive ownership of Market Operations and Guest Experience, partnering closely with Central Operations, Owner Experience, Finance, Product \& Engineering, and People \& Talent. You’ll serve as a senior leader within the company, translating strategy into consistent, high-quality execution across a complex, distributed operation. What you’ll do Market Operations Leadership * Own operational performance across 2,500+ properties and 50 markets, ensuring consistent standards, efficiency, and profitability at scale. * Provide executive leadership to regional and market-level teams across a distributed, multi-market organization. * Ensure markets consistently meet or exceed KPIs related to guest satisfaction, homeowner outcomes, operational efficiency, and contribution margin. * Partner with Central Operations on vendor strategy, quality standards, onboarding, and regulatory compliance. * Support new market launches, expansions, and performance turnarounds as the business grows. Guest Experience Leadership * Provide executive oversight of the Guest Experience organization, led by a Director of Guest Experience. * Ensure the end-to-end guest journey — from pre-arrival through post-stay — is tightly integrated with market operations. * Review and guide performance across key guest metrics, including CSAT, NPS, response times, and resolution quality. * Serve as the executive escalation point for high-impact guest issues, ensuring effective resolution and systemic improvement. * Partner with Product and Engineering to improve guest-facing tools, workflows, and automation. Operational Strategy \& Execution * Translate company strategy into clear operational priorities, metrics, and execution plans. * Establish operating rhythms, reporting, and accountability frameworks across Market Operations. * Lead cross-functional initiatives to improve systems, processes, and tools that enable consistent execution at scale. * Use data and guest feedback to identify and drive continuous improvement opportunities. Financial \& Business Management * Own operational P\&L performance, including cost management, margin optimization, and productivity. * Partner with Finance on budgeting, forecasting, and long-range operational planning. * Identify opportunities for operational leverage, efficiency gains, and scalable growth. People \& Leadership * Build, develop, and retain a strong operations leadership bench. * Partner with People \& Talent on org design, succession planning, and leadership development. * Champion a culture of accountability, ownership, and operational excellence. What You’ll Bring * 10+ years of operations leadership experience in hospitality, property management, real estate, or market place businesses. * Proven experience leading large, distributed operations across multiple markets. * Track record of scaling teams, systems, and processes in a high-growth environment. * Experience owning operational P\&L and managing complex cost structures. * Strong strategic, analytical, and executional leadership skills. * Excellent cross-functional communication and executive presence. * Willingness and ability to travel up to 25% of the time. Compensation and Benefits * Annual salary range $190,000-225,000 * Annual performance bonus * Equity * Generous employer-sponsored healthcare insurance (medical, dental, vision) * Unlimited paid time off * Complimentary and discounted stays at AvantStay properties * Paid parental leave * Remote work stipend * Wellness stipend When you join AvantStay You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Always We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Vice President of Operations/Strategic Growth

$200,000 - $250,000/yr

We’re currently hiring for a Vice President of Operations / Strategic Growth to serve as a key member of WRA’s Executive Committee. This role is responsible for strengthening and scaling the firm’s operational systems while leading implementation of our strategic plan to support our next phase of growth. This position serves as the connective tissue between strategy and execution — ensuring the firm has the tools, systems, capacity, and alignment needed for responsible growth while preserving the culture, flexibility, and client focus that define WRA. The VP of Operations / Strategic Growth will partner closely with leaders across Finance, People and Internal Operations, Project Delivery, and Marketing, while directly supervising select client-facing Principals and the Marketing Director. This is a highly hands-on leadership role. As a 100-person firm, WRA operates with a lean team to execute on all initiatives, requiring every leader to engage both strategically and tactically. The VP of Operations / Strategic Growth will personally lead analysis, design solutions, and drive implementation of complex cross-firm initiatives, serving as a player-coach who builds systems while helping deliver them. Location is flexible within California, with a preference for candidates located within approximately one hour of a WRA office (San Francisco Bay Area or San Diego) to enable regular in-person collaboration. Why this role exists now WRA is entering a new phase of maturity and growth. As we scale, we are investing in dedicated operational leadership to ensure our ambitions are matched by our execution capability. This role reflects our commitment to implementing our strategic plan with discipline, strengthening internal operating systems, and supporting sustainable growth across the firm. At WRA, you will have 3 major areas of impact: Turning Strategy into Action — Implement the firm’s strategic plan through clear initiatives, milestones, and accountability. Building Scalable Operations — Strengthen systems, processes, and tools to support efficiency and quality as the firm grows. Aligning Teams Around Growth — Ensure strong coordination across project delivery, marketing, business development, and executive leadership. In this role, you will: * Lead strategy execution * Provide operational leadership \& systems ownership (outside of HR and Finance) * Strengthen growth alignment \& leadership * Guide technology \& strategic initiatives * Serve as an Executive leader To be successful in this role, you will need: * Senior operational leadership experience in a professional services firm * Experience supporting growth in consulting, AEC, or similar billable-staff environments * Strong understanding of systems that enable project delivery and financial performance * Demonstrated ability to implement strategic initiatives across multiple teams * Credibility leading change with senior technical leaders Preferred: * Experience in the AEC or environmental consulting industry * MBA, formal business training, or relevant advanced degree * Experience with technology or digital transformation * Exposure to post-growth scaling or M\&A integration Leadership Attributes: * Decisive, systems-oriented operator * Able to translate strategy into clear execution * Collaborative and respectful of distinct executive roles * Comfortable working with senior client-facing leaders * Growth-minded, pragmatic, and adaptable * A positive, engaging personality — we work hard and enjoy working together WRA has an established internal leveling system for our staff that maps to salary bands that have been informed by market data. Our leveling system is dependent on years of relevant industry experience, education, and the level of responsibility and autonomy at which you’re expected to operate. There will be opportunities to discuss this toward the end of the interview process; however, if you wish to discuss compensation earlier in the interview process, please do so with your recruiter. The salary range for this position is $200,000-$250,000. Who are we? WRA’s an employee-owned environmental consultancy. We are a tenacious team of planners, engineers, and scientists, and we aim to leave the lands we love better than we found them. Our clients and partners hire us because we’re skilled at navigating through challenging projects involving wildlands, parks, community spaces, and infrastructure. We bring over four decades of expertise, long-standing relationships, and connections to our local communities to make sure that projects are pursued in responsible ways where both people and the environment thrive. As an organization, we believe that independence and interdependence are not mutually exclusive. We invest in systems, processes, and employee programs to support our staff’s collective engagement and success. At the same time, we encourage our employees to operate with an ownership mindset, taking responsibility for outcomes and being true to our commitments. WRA’s company vision is to cultivate a sustainable future where people and the environment thrive, and that effort starts first with our staff. We are committed to building a diverse, equitable, and inclusive work environment, and we have developed flexible policies, internal practices, and are investing in programs that prioritize learning and sustainability. We aim to create conditions that allow employees to prioritize their families, lead healthy and balanced lives, and to bring their authentic selves to work every day. We believe that by creating an exceptional workplace, our employees will be able to do their best work and be able to meaningfully contribute to the sustainability of the environment and the communities in which we live. WRA is an equal opportunity employer, and we are committed to creating a diverse environment. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, gender, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vice President, Market Operations - CA

$211,600 - $260,000/yr

Time Type: Full timeRemote Type: Job Family Group: Market OperationsJob Description Summary: The Vice President of Market Operations is crucial in leading Warehousing and Distribution within our largest and most complex distribution facilities, characterized by intricate employee relations, advanced mechanical systems and volume. This role involves managing the departmental team and fostering a collaborative environment that promotes innovation. They provide visionary leadership, executes strategic direction, and coordinates efforts across various functional areas. By directing staff and implementing plans, the VP ensures project outcomes meet logistic demands and drive business objectives. This position is key to achieving sustainable growth for the company.Job Description: This is a fully on-site position and must be performed from our Santa Fe Springs, California office. Job Responsibilities: * Strategic Planning and Execution: Develop and execute strategic plans that leverage technological and financial opportunities to enhance operations within the largest and most complex distribution facilities. Present assumptions and recommend objectives to align with corporate goals. * Operational Management: Oversee all aspects of warehousing and distribution operations, including advanced mechanical systems, to ensure efficiency and effectiveness. Manage intricate employee relations to foster a positive and collaborative work environment. * Leadership and Team Development: Provide vision and leadership to the departmental team, encouraging ownership innovation and excellence. Coordinate efforts across various functional areas to achieve strategic objectives and drive business growth. * Process Improvement: Lead initiatives for continuous improvement in quality, customer service, safety, productivity, and cost reduction. Implement best practices to optimize operations and meet logistic demands. * Financial Oversight: Prepare and manage the annual budget, control costs, and maximize asset utilization. Analyze variances and initiate corrective actions to achieve financial objectives. * Complex Systems Management: Direct the maintenance and enhancement of advanced mechanical systems within the distribution facilities. Ensure systems are optimized for operational needs and support sustainable growth. * Employee Relations: Navigate complex employee relations within a union environment, ensuring compliance with policies and fostering a collaborative workplace culture. * Other duties, as assigned by the jobholder’s supervisor, may also be required. Minimum Qualifications: * Bachelor’s degree in related field and/or equivalent training and work experience * Minimum of 10 years of experience of management and leadership in a large warehouse and distribution environment with intricate employee relations, high volume and advance warehouse mechanical systems * Advanced PC skills using MS Office and other various computer programs including presentation software * Must be a results-oriented professional with transparent and constructive verbal/written communication skills * Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines * Proven Motivator, Communicator, and Uniter who fosters and inspires a trusting and collaborative environment that unites team members with a shared sense of purpose to achieve the vision * Analytical and Reporting skills * Ability to work collaboratively across multiple functions and silos and with Sr. level local and corporate leadership * Utilize sound judgement and problem-solving skills * Ability to work in fast-paced, high-volume, team environment Preferred Qualifications: * Strong business acumen and organizational skills * Knowledge of Warehouse Management Systems * Working knowledge of Distribution routing software, preferably Roadnet * Experience managing a union environment * Experience with conveyor/sortation equipment Physical Requirements: * While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone Competencies: * People management responsibility for pay reviews, performance management, training, and resource planning. * Requires conceptual thinking to understand complex issues and their implications, where sufficient information may not be available. This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. Salary and Benefit Statement: Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience. * California Salary Range: $211,600.00 - $260,000.00 * This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually. * This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.* Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.

Vice President of People Operations

From $12/yr

Position Title: VICE PRESIDENT OF PEOPLE OPERATIONS Location: HOUSTON, TX FLSA Class: EXEMPT Reports To: CHIEF ADMINISTRASTIVE OFFICER Position Summary:The Vice President of People Operations is a strategic leader responsible for designing, building, and scaling a high-performance people infrastructure that enables organizational growth, operational excellence, and cultural alignment. This role serves as a trusted advisor to the executive team and partners closely with business leaders to align talent strategy with company objectives. The VP of People Operations oversees all aspects of human capital management, including talent acquisition, employee experience, total rewards, leadership development, compliance, workforce planning, and organizational design. The ideal candidate is both strategic and operational — capable of setting vision while ensuring disciplined execution in a fast-paced, performance-driven environment. Essential Duties and Responsibilities: Strategic Leadership * Develop and execute a comprehensive People Strategy aligned with business objectives and long-term growth plans. * Serve as a key member of the executive leadership team, advising on organizational design, succession planning, workforce risk, and culture. * Drive a high-performance culture rooted in accountability, transparency, and trust. * Partner with senior leaders to assess organizational health and implement scalable talent solutions. Talent Acquisition \& Workforce Planning * Lead strategic workforce planning to support operational expansion and evolving business needs. * Oversee recruitment strategy to attract top-tier talent across corporate and field operations. * Build employer branding initiatives that position the company as an employer of choice. Leadership Development \& Employee Experience * Design leadership development frameworks that strengthen management capability at all levels. * Champion employee engagement initiatives that enhance retention, productivity, and morale. * Drive coaching and development programs that empower leaders to build strong, accountable teams. * Drive initiatives that reinforce intrinsic motivation, recognition, and professional growth. Total Rewards \& Performance Management * Develop competitive compensation and benefits strategies aligned with market benchmarks and company performance. * Lead performance management systems that reinforce accountability and measurable outcomes. * Ensure alignment between rewards, results, and company values. Compliance, Risk \& Governance * Ensure full compliance with federal, state, and local employment laws. * Mitigate organizational risk through sound policy development and consistent application. * Oversee employee relations matters with professionalism, discretion, and strategic judgment. * Lead investigations and complex people matters with fairness and integrity. People Operations \& Systems * Optimize HR systems, reporting, and analytics to support data-driven decision-making. * Develop KPIs and dashboards to track workforce metrics including turnover, engagement, productivity, and labor costs. * Build scalable processes that support rapid growth while maintaining operational discipline Other Requirements: * 12+ years of progressive HR leadership experience, with at least 5 years in a senior or executive-level role * Demonstrated experience scaling teams in high-growth, operationally complex environments (energy, industrial, or multi-site experience preferred). * Deep expertise in employment law, compliance, and risk management. * Strong financial acumen with the ability to align people strategy to EBITDA and operational performance. * Executive presence with the ability to influence at board and C-suite levels. · Bachelor’s degree required (Human Resources, Business Administration, Organizational Development, or related field). * SPHR®, SHRM-SCP, or equivalent certification preferred The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment #GC #LI-KM1

Vice President of Operations - Commercial Division

From $10/yr

1. VISION: The VP of Operations position will effectively steer the Commercial Construction Business Units towards success, ensuring that all Business Units remain competitive while enhancing profitable growth, driving unwavering support to our people and providing efficient and responsive solutions to the needs of all or clients through operational excellence. 2. OVERALL RESPONSIBILITY: This person will cultivate a culture of collaboration and empowerment, ensuring that every team member feels valued and motivated to contribute their best. By leveraging innovative practices and advanced technologies this position will strive for unparalleled operational efficiency. This position will be heavily focused on continuous improvement in all areas of the Operational side of our business. participate in, support and drive the outcome of our strategic plan. Moreover, the VP of Operations will instill the commitment to our people, operational excellence and sustainable profitable growth to drive every commercial project. 3. ORGANIZATIONAL STRUCTURE: a. Reports to Executive Vice President of Commercial Operations b. Coordinates and collaborates with Corporate Services Department Directors 4. OPERATIONAL RESPONSIBILITIES: 1. Run key business unit meetings and ensure metrics are set and met and processes followed such as project forecast meetings and audits. 2. Assist in developing strategic and tactical goals; drive goals to completion (create timelines, assign owners, monitor progress, anticipate and remove obstacles, contribute to the success, leverage strengths, address performance concerns, celebrate success) 3. Create, contribute to, and manage data and analytic processes 4. Contribute to creation of meaningful metrics and drive accountability, consequences, and celebrations 5. Understand and support total customer experience, resolve problem, drive continuous improvement. 6. Assist in problem resolution, driving consistency and ensuring adherence to company-wide procedures and processes 7. Remove obstacles and barriers that hinder operations 8. Act as a sounding board, mentor, teacher and confidant in decision-making and assist in the significant opportunity assessment and risk management decisions. 9. Ensure that the organization is focused on learning, improving and reinforcing what success looks like when complications exist 10. Be highly visible and approachable as demonstrated by resolving problems and contributing to success both for the business unit and the Company. 5. EXPERIENCE/SKILLS: 1. Education: Bachelor’s degree in Construction Management, Civil Engineering, or related field. 2. Experience: 10-15 years in related role as an Operations Manager for a Commercial Construction Company with revenue of $1B+. 3. Leadership Skills: Customer Focused Strategic and Tactical Thinker: Mental acuity to learn, anticipate, and solve problems quickly, understand business terms; retain and recall information that aids in decision-making and execution, question the status quo and analyze facts deeply. Strong communication: broad vocabulary, understands their own emotions to empathize and connect with others; assertive with making decision and controlling situations. Demonstrated presentation, written, and verbal communication skills Process-oriented: Organized, flexible, demonstrated ability to comprehend and use numbers and symbols for business understanding and to develop and drive business procedures. Mechanical interest in knowing how processes, technologies and methodologies work. People oriented: assertiveness and mental toughness to withstand criticism while showing empathy and guiding people and team in the right direction. Organized: Demonstrated, consistent excellence at planning and organizing. Adapt well to change and motivated to drive profitable, organizational growth. Coach: Encourage every employee and leaders to work at their maximum potential. Able to motivate, flexible and inclusive, Technology: Proficiency with hardware and software tools to empower data-driven decisions Construction: Proven experience leading leaders and teams in the construction industry, related market knowledge, vocational relevance. Our recruiting process is centralized and managed exclusively by the HR Department. We do not pay agency fees for unsolicited resumes. An unsolicited resume is defined as any resume submitted by a recruiter who has not been pre-approved by HR, has not signed our recruiting agreement, and has not been engaged by HR to fill a specific position.

Vice President - Operations

$145,000 - $190,000/yr

DESCRIPTION Under the leadership of the Chief Executive Officer, the Vice President of Operations will oversee the daily, high-priority, and strategic operations of emergency medical service teams, including personnel, fleet management, and regulatory compliance to ensure 24/7 coverage and operational readiness and excellence. The VP of Operations will develop and execute business strategies, overseeing multiple regions; Delaware, District of Columbia, Maryland, Vermont, and Virginia, to ensure profitability and service growth. The VP of Operations is responsible for developing and implementing efficient processes to optimize resource allocation, improve service delivery, and enhance customer satisfaction. They will lead a team of directors and work closely with other stakeholders, fostering a culture of safety, quality, and continuous improvement. When collaborating with outside stakeholders, the VP of Ops is responsible for building and maintaining strong relationships with hospital partners and vendors to ensure seamless operations and mutual success. The Vice President of Operations collaborates closely with other senior executives to support growth and innovation, manage budgets, and ensure compliance with industry regulations. Strong leadership, communication, and problem-solving skills are essential, as this role demands the ability to motivate teams, make data-driven decisions, and adapt to an ever-changing business environment. ROLE AND RESPONSIBILITIES * Oversee the management of EMS operations, ensuring optimal resource allocation and efficient service delivery. * Develop and implement operational strategies aligned with the company's goals and objectives. * Collaborate with executive leadership to establish performance metrics and drive continuous improvement initiatives. * Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems * Collaborates with other divisions and departments to carry out the organization's goals and objectives. * Partners with recruiting to recruit, interviews, hires, and trains management-level staff in the department. * Partners with Risk Management to develop and implement enterprise wide risk mitigation strategies, including incident review, claims management oversight, and corrective action planning to reduce liability exposure. · Ensure compliance with all local, state, and federal regulations, maintaining high standards of safety and quality. · Lead, mentor, and develop a high-performing team, fostering a culture of excellence and accountability. · Implements structured performance review processes with Operational Directors to ensure · accountability and continuous improvement. * Analyze operational data and trends to identify areas for improvement and implement solutions to enhance efficiency. * Manage budgets and financial performance, optimizing operational costs while maintaining quality of service. * Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects. * Establishes and administers the department's budget. * Build and maintain strong relationships with key stakeholders, including clients, regulatory bodies, and community partners. * Monitors multi-state contract performance metrics to ensure service level agreements are * consistently met or exceeded. * Provides constructive and timely performance evaluations as required * Oversees indirect discipline and termination of employees in accordance with company policy. * Establishes, implements, and communicates the strategic direction of the organization's operations division. * Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. * Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision. * Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. * Presents periodic performance reports and metrics to the chief executive officer and other leadership. * Maintains knowledge of emerging technologies and trends in operations management. * Identifies training needs and ensures proper training is developed and provided. * Performs other related duties as assigned. * Works with key partners, stakeholders, and customers in regions to ensure the highest level of satisfaction, and contract compliance * Embodies a culture of safety, customer service, and compliance both in daily actions, but in team culture and work place QUALIFICATIONS AND EDUCATION REQUIREMENTS * Excellent verbal and written communication skills. * Strong analytical and problem-solving skills. * Strong supervisory and leadership skills. * Extensive knowledge of the principles, procedures, and best practices in the industry. * Excellent organizational skills and attention to detail. * Proficient with Microsoft Office Suite or related software. * Bachelor's degree in Business Administration, Logistics, Engineering, or other industry-related field required; MBA preferred. * At least 10 years of industry-related experience including three years in upper management * Graduation From High School or equivalent * 19 years old or older at time of hire for insurance purposes · Valid driver’s license · Ability to drive company vehicles with an approved driving record. * Successful completion of a NAEMT EVOS course or ability to obtain in 90 days. * Current AHA BLS CPR or ability to obtain within 10 days of hire. · Availability for recall in times of crisis · Ability to pass a lift test of 150 – 200 pounds. * Ability to pass a pre-employment drug test. * Ability to pass a pre-employment background check. * Ability to read, speak, and write English. PREFERRED SKILLS * Strong excel skills * Traumasoft Experience * Master’s Degree in Business Administration We'd love to have you join the WLRC Medical Team! #HP