Vice President of Operations

Vice President of Operations for Southern NJ As a key member of the Executive Management team, the Vice President of Operations will oversee and ensure the agency has the proper operational controls, administrative, and reporting procedures in all settings around Burlington and Cherry Hill Counties. The Vice President will report to the Senior Vice President of Operations. This position will assure the effective implementation of "person focused" plans for all individuals served. The incumbent will actively implement developed program systems, policies and initiatives to meet the identified needs of our individuals served and families and provide recommendations to the Sr Vice President, Operations for review and approval. The Vice President, Operations Services will assure a high level of quality program supervision and management throughout all assigned programs. The incumbent will assemble staffing teams and directly supervise the Home Administrators and Group Home Managers and other agency personnel as assigned or required. Responsibilities include but are not limited to * Provide management oversight for residential programs. * Plans, organizes, directs, and coordinates the operations of residential and day habilitation services. * Assure staff development resources and opportunities are provided for all assigned staff. * Develop proposals for program enhancement for submission to the Sr Vice President * Assure Home Administrators \& Group Home Managers are facilitating and providing direction on agency/departmental designed new employee on\-boarding communications, expectations and administrative orientations. * Maintain compliance with all federal, state, and local laws, and regulations with the Division of Developmental Disabilities, Licensing and Medicaid. * Responsible for quality assurance in operations and personnel. * Provides for and ensures participants and employees have a safe work environment. * Represents the agency in all settings. * Responsible for organizational evaluation in the assigned area, strategic planning and qualitative and quantitative evaluation of residential and day habilitation programs and services. * Evaluate, develop and review company policies and procedures to address any changes to agency operations to ensure quality services and compliance with all regulations. * Develop operational plan for the Sr Vice President Operation's review including but not limited to strategies for increasing referral volume, increasing service capacity, manage existing accounts, fulfilling service contract objectives, driving sales, productivity and overall business growth. Facilitate new business developments as directed, market new and innovative ideas. * Manage and coordinate activities of all Directors, Managers, Coordinators and staff. * Responsible for certifications, Recertifications, new licenses and renewal of Programs * Responsible for implementation of electronic health records * Responsible for compliance with all state/DDD regulations * Responsible for compliance with all required training for staff * Responsible to meet all targeted goals\- census\- revenue. * Responsible for managing overtime hours. * Meet targeted goals for billable days/hours * Lead staff recruitment, develop and maintain positive retention strategies. * Continually work to enhance staff and program developments, quality assurance systems, and preparations for licensing and accreditation. * Responsible for meeting deadlines for new developments. * Assist in marketing, public relations and community education activities. * Establishing policies and procedures for all functions and for the day\-to\-day operation of the agency in the assigned areas. * Serving as FOCII’s primary spokesperson for Burlington county to the organization’s constituents, the media and the general public. * Supervise, collaborate with organization staff. * Strategic planning and implementation. * Oversee marketing and other communications efforts. * Have strong knowledge and skills in a wide variety of areas in the industry (human services\- IDD), and the current environment and changes (Fee for Service, DDD, licensing regulations, political, social, economic, and technological). * Other duties as assigned by the SVP of Operations Qualifications \- Bachelor's degree in Business Administration, Operations Management, or related field \- 10\+ years of experience in operations management, with a focus on strategic planning and senior leadership \- Proven track record of successfully leading and managing teams to achieve operational excellence \- Strong negotiation skills and experience in business development \- Proficiency in project management and process improvement methodologies \- Demonstrated ability to drive operational efficiency and optimize processes \- Excellent leadership skills with the ability to inspire and motivate teams towards a common goal Job Type: Full\-time Pay: $85,000\.00 \- $110,000\.00 per year Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Work Location: On the road