Jobs in Manchester

Senior Data Scientist (f/m/d)

From $200/yr

Purpose of the Role Data sits at the heart of the company. This role ensures that Awin can fully leverage the data available across the group, enabling the development of advanced analytical and machine learning capabilities that support stronger commercial decision-making and enhance products used by client-facing teams. As a Senior Data Scientist, you will apply advanced statistical techniques, machine learning methods, and analytical approaches to solve complex business problems and deliver actionable insights that guide business strategy. Working across areas such as forecasting, recommendation systems, network intelligence, experimentation, and predictive modelling, you will lead the design, development, evaluation, and deployment of scalable solutions that create measurable business impact. You will work closely with business stakeholders, Product, Engineering, and Data teams to identify opportunities, shape problem definitions, and translate business challenges into practical technical solutions. You will be responsible for defining success metrics, establishing evaluation frameworks, and ensuring analytical solutions remain reliable, scalable, and aligned to business objectives. In this role, you will lead the development of end-to-end feature pipelines, models, and MVPs, balancing rapid experimentation with long-term sustainability. You will also provide technical leadership to other data scientists, contribute to best practices across the team, and help foster a collaborative, data-driven culture within the organisation. Key Responsibilities Lead the development and deployment of machine learning, forecasting, recommendation, and analytical solutions that create measurable business impact. Partner with stakeholders across Product, Commercial, Engineering, and Data teams to identify opportunities and translate business challenges into data-driven solutions. Design and implement robust evaluation frameworks, experiments, and success metrics to measure performance and business outcomes. Apply statistical modelling, machine learning, and advanced analytical techniques to solve complex business problems and generate actionable insights. Build scalable feature engineering, model development, and deployment workflows in collaboration with Data Engineering and Software Engineering teams. Drive rapid MVP development, validating ideas quickly while ensuring a path to sustainable production solutions. Define and promote best practices for model development, evaluation, monitoring, and governance. Mentor and support other data scientists, contributing to technical capability and knowledge sharing across the team. Communicate findings, recommendations, and technical concepts clearly to both technical and non-technical audiences. Contribute to the evolution of the Data Science roadmap, identifying new opportunities to apply advanced analytics and machine learning. Experience 5+ years of experience working as a Data Scientist, Machine Learning Engineer, Applied Scientist, or similar role. Proven experience delivering machine learning and analytical solutions from discovery through to deployment and business impact. Advanced proficiency in Python and relevant data science libraries, including NumPy, PySpark, Scikit-learn, TensorFlow, and/or PyTorch. Strong experience using Databricks, including Jobs, Asset Bundles, Delta Lake, and MLflow. Experience working with business stakeholders to define problems, scope solutions, and communicate outcomes effectively. Experience mentoring data scientists or providing technical leadership within a cross-functional team. Bachelor's degree or higher in Statistics, Mathematics, Computer Science, Data Science, Engineering, or a related quantitative discipline. Skills & Core Competencies Strong statistical, analytical, and problem-solving skills, with the ability to turn complex data into actionable business insights. Expertise in machine learning and predictive modelling, with experience delivering solutions in a production environment. Ability to evaluate and refine models using appropriate experimentation, performance metrics, and business outcomes. Strong stakeholder management and communication skills, capable of translating technical concepts for non-technical audiences. Ability to operate independently, navigate ambiguity, and prioritise work to maximise business impact. Experience mentoring and supporting the development of other data scientists. Collaborative mindset with the ability to work effectively across Product, Engineering, Commercial, and Data teams. Our Offer Flexi-Week : We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance. Flexi-office : We offer an international culture and flexibility through our hybrid/remote working scheme which is designed to foster a culture of mutual trust and working flexibility. Work Expense Contribution & Remote Working Furniture : You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home. Health and Wellbeing : With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing. Development : We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme. We are hiring in multiple countries for this role. Additional benefits, including health and wellbeing offerings, will be discussed during the initial interview. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/ en / , and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-RS1 Find Jobs in United Kingdom on Arbeitnow

Design Lead / Senior Solution Architect (082323F)

Referment is working with a financial services technology company that builds enterprise data management and automation platforms for banks and asset managers. Engineering is organised around product and platform teams, and architecture is central to how new cloud, distributed and AI capabilities are introduced. The Role You'll own end-to-end solution architecture for enterprise-grade applications and platforms, defining blueprints, design standards and technology roadmaps, and leading architecture reviews that set the standard for engineering teams. You'll produce high-level and low-level designs that address functional and non-functional needs, and drive decisions on scalability, resilience, security, observability and performance. Day to day you'll work across product, business stakeholders, UX and engineering leaders, and partner with DevOps and cloud teams to shape deployment and operating models. You'll design cloud-native solutions on AWS, architect microservices, event-driven systems and API-led integrations, and define cloud security, networking and disaster-recovery approaches. A significant part of the mandate is responsible use of AI: integrating services such as Azure OpenAI, AWS Bedrock and Hugging Face, and championing AI-assisted engineering and intelligent automation. You'll also mentor development teams and present architecture strategies to executive audiences. What We're Looking For * Strong experience designing enterprise-scale solutions with .NET, .NET Core, C# and modern frameworks. * Deep knowledge of solution architecture principles, design patterns, domain-driven design and object-oriented design. * Proven expertise in microservices, event-driven and distributed systems, and API-led integration. * Experience with RESTful API design and enterprise integration patterns. * Modern web platform design using Angular. * Relational and NoSQL data platforms such as SQL Server, MongoDB and Cosmos DB. * Hands-on use of AI-enabled engineering tools such as GitHub Copilot or equivalents, plus experience integrating AI services and evaluating AI/ML-driven solutions. * Familiarity with prompt engineering, LLM integration, RAG architectures and AI-powered automation. * Strategic thinking and stakeholder management, with the ability to make complex technical concepts clear to non-technical audiences. * A degree in computer science or a related discipline, or equivalent practical experience. Desirable * Architecting and optimising large-scale distributed cloud systems. * Performance engineering, observability, monitoring and operational excellence. * DevOps, CI/CD, Infrastructure as Code and platform automation. * Enterprise security architecture, identity management and compliance frameworks. * Scripting with PowerShell, Python or Bash. * AWS Solutions Architect, TOGAF or equivalent certifications. This could suit a solution architect or technical design lead already operating across enterprise systems who wants broader architectural ownership, or an experienced engineer ready to step into a lead architecture role. #Referment

Software Engineer

About Foundation Health Foundation Health is an AI operating system for pharmacy - built by a team who lived the problem firsthand, not one that came to healthcare from the outside. Every day, prior authorizations delay prescriptions, pharmacists lose hours to paperwork instead of patients, and prescriptions slip through the cracks between health systems. We believe thoughtfully applied AI can finally change that - deep, integrated infrastructure that streamlines how care is coordinated, purpose-built for the complexity of specialty pharmacy. We're building toward a world where pharmacy teams spend their time on patients, not paperwork - where AI handles the routine so clinicians can focus on what only humans can do. Getting there takes the right people. We're looking for curious, ambitious folks who want to help solve healthcare's hardest problems - for our patients, our partners, and each other. The team: AI-native by design Our VP of Engineering comes from DeepMind/Google, and we're building with AI from day one, both in the product and in how we engineer. We use AI tools to move faster, automate repetitive work and spend more time on problems that need real engineering judgement. What you'll actually be doing Designing and building the back-end systems that connect pharmacies, health systems and insurers Solving hard distributed-systems problems: event-driven workflows, retries, idempotency, data consistency and failure recovery Owning substantial features from the initial problem through architecture, build, deployment and production Making pragmatic technical decisions as we scale, without overengineering for problems we don't have yet Building AI-powered capabilities into a live product, where reliability and correctness matter as much as speed Working directly with product and engineering leadership to shape the roadmap, architecture and what we build next Manchester: where our core engineering team works Our core engineering team is based in Manchester city centre. We're in the office together 1–2 days a week to work through hard problems and debate technical decisions. The rest of the week, work wherever you're most effective. Not in Manchester yet? If you'd consider relocating, we can help with the move. Why you'd leave your current role Your work reaches real users . We're live with enterprise customers, so what you ship gets used, not lost in a backlog. Interesting engineering problems . We're connecting fragmented healthcare systems, where data integrity and correctness really matter. This isn't a CRUD app with an AI feature bolted on. Real ownership . You'll shape solutions, challenge assumptions and influence the roadmap and architecture. We want you making important technical decisions, not just implementing someone else's. No legacy baggage . We're on a modern Node.js, TypeScript and GCP stack. You don't need to know it already. We care far more about the systems you've built than the tools you used. Equity . You'll own a stake in the company you're helping build. What we do care about Strong engineering judgement . You can take an ambiguous problem, work out what matters, make sensible trade-offs and deliver without every step mapped out. Back-end depth . You've built and operated production systems and know what happens beyond the happy path: distributed systems, databases, performance, observability and failure recovery. Ownership beyond the code . You think about how a feature behaves in production, how customers use it and what could go wrong. You've made technical decisions with real consequences and can explain why you made them. A builder's mindset . You've taken meaningful projects from idea to reality, at work or in your own time, and can explain the decisions and trade-offs you made. Curiosity about AI . You've built AI products, use AI to improve how you work, or are actively exploring what's possible. You don't need to be an ML researcher. Strong fundamentals . You reason from first principles and pick up unfamiliar tech quickly. A degree in Computer Science, Maths, Physics or Engineering is useful, but depth of engineering ability matters most. Interested? The funding's in place, the product is live and customers are asking for more than we can build. We're hiring engineers in Manchester to help close that gap. Find more English Speaking Jobs in United Kingdom on Arbeitnow

Finance Analyst

Your new company A fast-growing and ambitious consumer-led business based in Manchester is looking to appoint a Finance Analyst into its expanding finance team. Following continued growth, this is a newly created position offering the opportunity to join an evolving finance function and play a key role in supporting commercial decision-making. Your new role Working closely with the wider finance team and key stakeholders across the business, you'll provide analysis and insight to help understand performance, identify trends and support strategic decision-making. You'll assist with budgeting and forecasting, analyse revenue, costs and profitability, produce regular management information and help explain key variances against budget and forecast. You'll also work with non-finance teams to improve reporting, develop KPIs and provide meaningful insight into business performance. As a newly created role, there will be plenty of opportunity to shape reporting, improve processes and develop the position as the business continues to grow. What you'll need to succeed You'll ideally be a newly qualified ACA/ACCA/CIMA accountant, with strong analytical skills and a genuine interest in commercial finance. You'll be confident working with large datasets and Excel, with the ability to turn financial information into clear commercial insight. You'll also be proactive, inquisitive and comfortable building relationships with stakeholders outside of finance. Experience within a fast-paced, consumer, retail or e-commerce environment would be beneficial but isn't essential. What you'll get in return This is an excellent opportunity to join a high-growth Manchester business in a newly created role with plenty of scope to develop. You'll gain broad commercial exposure, work closely with stakeholders across the organisation and have the opportunity to make a genuine impact on how the business uses financial information. You'll receive a competitive salary and benefits package alongside strong opportunities for progression as the finance function continues to grow. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T\&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Commercial Finance Analyst

From $12/yr

Job Introduction What does it take to become a leading health and social care organisation in the UK? It takes people who can turn lives around every day – providing encouragement, delivering innovative services and generally improving life for individuals with a learning disability or those affected by drug and alcohol misuse or mental health problems. But it’s not just our front–line teams that make a difference. So do the dedicated professionals who work behind the scenes to support the vital work we do? And that’s where you can come in. Turning Point is now recruiting an experienced Commercial Finance Analyst on a fixed 12-month basis, with hybrid working (1-2 days) at our Manchester City office. You may be invited for a brief, informal discussion following your application as part of our selection process. Role Responsibility The purpose of this role is to provide senior support across the Finance and Central functions to further strengthen our financial delivery and sustainability. You will work with managers and senior leaders across the business, providing effective financial management through high support and challenge. You will utilise high-quality analysis, reporting and forecasting to identify trends and drive actions, to support informed decision making. You will be experienced in both month end and budgeting processes and demonstrate a proactive mindset in striving for continuous improvement in financial processes. This role requires excellent communication, analytical and commercial skills, demonstrating positive impact towards meeting our strategic objectives. This is a really exciting time to join a growing, socially driven organisation. Please refer to the detailed job description for more information on core responsibilities of the role. The Ideal Candidate We are looking for someone operating at a senior and experienced level currently who is able to demonstrate the following; * Regularly leading and deputising for senior management * Providing support on projects and business investment decisions * Proactive innovation and driving positive change * Proven robust relationships, presenting information to advise and support senior stakeholders * Delivering actionable insight through effective analysis and reporting that bring numbers to life For this role you must be at least part qualified . Whilst industry knowledge across the health, social care or housing sector would be advantageous, we equally seek those from a commercial background with the right skills, experience and desire to really make a difference. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Digital & CRM Performance Manager

From $50,000/yr

💥 Digital \& CRM Performance Manager 💥 £50,000 – £65,000 DOE 💥 Manchester 💥 Full-time ThePlaceToBe are delighted to be working on a really exciting opportunity for a Digital \& CRM Performance Manager to join a growing hospitality consumer business. This is a role for someone who loves getting under the skin of the numbers, understands how digital marketing drives commercial performance and knows how to turn customer data into action. You'll have the opportunity to shape CRM strategy, influence digital performance across multiple brands and make a real impact on customer engagement, repeat purchases and revenue growth. About the role… You'll take ownership of CRM and digital marketing performance across a portfolio of consumer-facing brands, ensuring campaigns, customer journeys and digital investment deliver measurable results. Working closely with senior leadership and brand marketing teams, you'll manage external agency relationships, oversee website development activity and use data to identify opportunities for improvement. You'll also oversee paid promotions across third-party platforms for one of the brands, helping to drive sales and maximise commercial performance. What you'll be doing day to day… * Own and develop CRM strategy, building and optimising automated customer journeys and campaigns to improve engagement, retention and repeat purchases. * Manage external SEO and paid media agencies, setting KPIs, reviewing performance and ensuring budgets deliver against commercial objectives. * Oversee website development activity, briefing external partners on updates and improvements and ensuring delivery meets requirements. * Analyse website, campaign and CRM performance using GA4 and other reporting tools, turning data into clear, actionable recommendations. * Manage digital budgets and paid promotions, collaborating with brand teams and senior stakeholders to improve performance and maximise ROI. About you… This role would suit someone who is analytical, commercially minded and confident taking ownership of CRM and digital performance across multiple brands. You'll be comfortable getting hands-on with customer journeys and campaign reporting, but you'll also know how to manage agencies, challenge recommendations and work collaboratively with different teams. You're someone who doesn't just present the numbers, you understand what they mean and what needs to happen next. What we're looking for… * Proven experience in CRM and digital marketing, ideally across multiple brands, websites or consumer-facing businesses. * Hands-on experience with CRM platforms such as Klaviyo, including building automated journeys, managing campaigns and reporting on results. * Experience managing external agencies across paid media, SEO or website development, with the confidence to set targets and challenge performance. * Strong analytical skills and a solid understanding of GA4, conversion tracking and digital performance reporting. * Excellent commercial awareness, budget management and stakeholder management skills, with an interest in using AI tools to improve reporting and efficiency. Sound like you? Or interested in having a chat about your next career move? Get in touch 💌

Revenue Operations Specialist

Revenue Operations Data Analyst – SaaS Location: Manchester (Hybrid) The Opportunity We're working with a fast-growing Manchester-based B2B SaaS business looking to hire a Revenue Operations Data Analyst to support its next phase of growth. This is an excellent opportunity for someone who enjoys working with commercial data, building reporting systems and improving how businesses operate. You'll play a key role in bringing together data across Sales, Marketing and Customer Success, providing the insights and reporting that senior leadership relies on to make important commercial decisions. This isn't simply about producing reports. You'll be responsible for improving data quality, developing automated processes and creating a reliable, consistent view of commercial performance. The Role Working closely with senior leadership, your responsibilities will include: * Building and maintaining dashboards and reporting across the entire revenue lifecycle, from lead generation and pipeline through to renewals and churn. * Developing reporting and automation within HubSpot. * Improving CRM data quality and establishing consistent reporting standards. * Building and maintaining commercial forecasting models. * Producing accurate, actionable reporting for senior leadership and board meetings. * Identifying inefficiencies and implementing automated solutions. * Using AI tools to streamline workflows, improve analysis and reduce manual processes. * Collaborating with Sales, Marketing, Finance and Customer Success teams to improve commercial visibility. What We're Looking For We're particularly interested in candidates with experience in Revenue Operations, Sales Operations, Commercial Analysis or Business Analysis. Essential experience: * Strong, hands-on HubSpot experience, including dashboards, reporting, workflows and automation. * Experience analysing sales pipeline, revenue or commercial performance data. * Advanced Excel or Google Sheets skills. * Confidence working with complex datasets and identifying trends or inconsistencies. * Practical experience using AI tools to improve productivity or automate processes. * Strong communication skills, with the ability to translate data into meaningful commercial insights. * A proactive, analytical mindset and the confidence to work independently. Desirable experience: * Previous experience within a B2B SaaS business. * Knowledge of SaaS metrics, including ARR, MRR, churn and pipeline conversion. * Experience with SQL, Power BI or similar business intelligence tools. * Exposure to forecasting and board-level reporting. If you're a commercially minded analyst with strong HubSpot experience who enjoys turning data into actionable insights, we'd love to hear from you. Apply today or contact YourPrime Recruitment for a confidential discussion.

Pre-Sales Solutions Lead - Workplace Solutions

From $10/yr

Life on the team Computacenter is seeking an experienced Presales Solution Leader to drive technical sales leadership across the Workplace Solutions portfolio. The role will shape customer solutions, support strategic opportunities and drive technical excellence throughout the sales cycle. The successful candidate will act as a recognised subject matter expert across one or more Workplace go-to-market areas while maintaining sufficient breadth across the wider Workplace portfolio to develop integrated customer solutions. Working closely with sales leadership, solution architects, partners, services teams and the Workplace CTO, the Presales Solution Leader will help customers address business challenges through innovative, commercially viable and deliverable technology solutions. This is a senior individual contributor role with no direct reports. It carries significant influence across the Workplace business and requires the ability to lead through expertise, credibility and customer trust rather than formal authority. What you'll do Presales Leadership * Lead the technical strategy and solution development for significant Workplace customer opportunities. * Support strategic bids, competitive pursuits and framework responses. * Own solution quality and governance during customer engagements. * Act as technical solution authority and thought leader throughout the sales lifecycle. Solution Design and Architecture * Design end-to-end Workplace solutions aligned to customer business outcomes. * Develop integrated Workplace propositions spanning multiple technology domains, including vertical and sub-vertical focus. * Ensure solution designs align with Computacenter standards, partner roadmaps and industry good practice. * Collaborate with delivery teams to ensure solutions can be successfully implemented and supported. * Contribute to the creation and evolution of reference architectures, reusable assets and solution blueprints. Customer Engagement * Engage directly with customer stakeholders, from technical teams through to CIO and CTO level. * Facilitate discovery workshops, executive briefings and strategic solution planning sessions. * Translate customer business requirements into clear technology solutions and roadmaps. * Present and defend solution recommendations to customer decision-makers. * Build trusted adviser relationships with customer technology leaders. Workplace Portfolio Leadership * Provide thought leadership and technical expertise across Intelligent Endpoints and Endpoint Management, Workplace AI and Copilot, Collaboration and Communications, Smart Spaces and Hybrid Workplace, Frontline Solutions, Secure Application Access, Digital Employee Experience, Workplace Analytics, Device Lifecycle Solutions, and Workplace Automation and Service Integration. * Maintain awareness of adjacent technologies including Cyber Security, Enterprise Networking, Cloud Infrastructure, Data and AI Platforms, Automation and Managed Services. * Contribute practical customer and market insight to the evolution of the Workplace Hot Topics strategy. Business Development * Support pipeline creation activities, campaigns and customer propositions. * Identify customer opportunities and emerging market trends. * Assist sales teams in developing account growth strategies. * Contribute to proposition development, market positioning and go-to-market activity. * Support strategic partner engagement and joint opportunity development. Technical Leadership and Community Influence * Act as a recognised technical leader within the Workplace organisation. * Provide mentoring and guidance to Workplace Specialists, Architects and Consultants without formal line-management responsibility. * Share good practice, reusable assets and solution approaches across the team. * Support technical capability development and accreditation initiatives. * Contribute to recruitment through technical interviews and candidate assessment. * Drive consistency and quality across Workplace solution design activities. * Foster a culture of collaboration, innovation and continuous learning. What you'll need Essential Experience * Typically 7-10+ years of experience in Workplace Solutions, End User Computing, Digital Workplace or enterprise IT. * Proven experience in a presales, solution architecture or consulting role. * Experience supporting large enterprise and public sector organisations. * Strong track record of developing complex technology solutions. * Experience in customer-facing technical leadership positions. * Demonstrable commercial awareness and bid support experience. * Ability to work effectively across multiple technology disciplines and stakeholder groups. Technical Knowledge * Strong expertise in several Workplace domains, combined with broad knowledge of the wider portfolio. * Demonstrable experience across Microsoft 365, Microsoft Copilot, Microsoft Intune and Windows Enterprise, as well as Apple, Android and broader frontline and mobile solutions. * Endpoint management, virtual desktop technologies and device lifecycle services. * Digital Employee Experience platforms, analytics and experience measurement. * Collaboration, communications, smart meeting spaces and hybrid work technology. * Workplace security, identity and access management. * ServiceNow, workflow automation and cloud-based Workplace services. * Working understanding of Cyber Security, Enterprise Networking, Cloud Infrastructure, Data and AI, Automation and Managed Services. Personal Attributes * Customer-focused with a consultative approach. * Strong technical credibility and commercial awareness. * Excellent communication, presentation and storytelling skills. * Able to simplify complex technical concepts into clear business outcomes. * Able to influence and lead through expertise rather than formal authority. * Highly collaborative and capable of building consensus across virtual teams. * Comfortable operating in matrix and cross-functional environments. * Enthusiastic about innovation and emerging technologies. * Self-motivated, outcome-driven and comfortable operating at executive level. * Strong problem-solving and analytical capability. Success Measures * Contribution to Workplace pipeline growth and strategic opportunity progression. * Technical success on strategic pursuits. * Customer satisfaction and stakeholder feedback. * Quality, consistency and deliverability of solution design. * Growth in Workplace services and proposition adoption. * Contribution to technical capability across the wider Workplace community. * Contribution to Workplace Hot Topics adoption and market relevance. * Strategic partner engagement and joint opportunity creation. Ideal Candidate Profile The ideal candidate is a highly credible Workplace technologist and customer-facing solution expert who combines deep technical expertise with excellent consultative selling skills. They are equally comfortable running a detailed technical workshop, presenting to a CIO, supporting a strategic bid, influencing portfolio direction and shaping future Workplace propositions. Operating as a senior individual contributor, they lead through expertise, influence and customer trust rather than organisational hierarchy. They will have strong knowledge across modern Workplace technologies and understand how Workplace solutions connect with AI, Security, Cloud, Networking and Managed Services to deliver measurable business outcomes.

Junior IT Support & Systems Analyst (Full-Time)

From $365/yr

Job Overview We are looking for a technically curious Second Line IT Helpdesk Analyst to support our users and business systems while developing skills across web technologies, automation and system integrations. Alongside traditional IT support, a significant part of the role will involve understanding how data moves between our websites and third-party platforms. You will learn to support and troubleshoot landing pages, web forms, automated workflows, APIs and server-to-server integrations, helping ensure that business and marketing data reaches Salesforce accurately and reliably. The role is ideal for someone who enjoys problem-solving, wants to develop practical coding skills and is interested in learning how modern business systems communicate with each other. As one half of a two-person IT team, you’ll work closely with your teammate and be a familiar face around the office. Much of the job happens in conversation, whether that’s helping someone at their desk or talking through a problem, so you’ll need to be confident speaking to people face to face every day Key Responsibilities * Own escalated IT incidents and service requests through to resolution, keeping users informed and escalating where specialist support is required. * Provide day-to-day support for Microsoft 365, Windows devices and core business systems. * Support and maintain WordPress websites, landing pages and web forms, including troubleshooting submission, layout and tracking issues. * Use HTML, CSS and basic PHP/JavaScript to make controlled website, landing page and email-template changes. * Use FileZilla/SFTP where required to manage website files and support technical changes. * Build, maintain and troubleshoot Zapier workflows connecting websites, forms, Google Sheets, email-based data sources, third-party platforms and Salesforce. * Understand and troubleshoot data flows between systems, including APIs, webhooks and JSON, ensuring information reaches Salesforce accurately. * Investigate failed integrations or incorrect Salesforce data, identify where the issue occurred and correct or reprocess records where appropriate. * Support Salesforce data quality and automation, including field mappings, formatting, source data and Contact creation/update processes. * Assist with server-to-server tracking and third-party integrations, helping test and troubleshoot data being sent between platforms. * Use basic Python and JavaScript for data transformation, validation and lightweight automation where appropriate. * Document integrations, field mappings, workflows and troubleshooting steps so they can be supported consistently. * Provide cover for critical websites, Zapier workflows, integrations and Salesforce data issues when other team members are unavailable. * Continue to support wider IT systems including Intune, networking, Connex AI, security tooling and user access. Essential Skills and Experience * Strong general IT troubleshooting skills and the ability to investigate problems logically rather than follow scripts. * An interest in web development, automation, APIs and system integrations, with a willingness to develop these skills as a major part of the role. * Basic practical knowledge of HTML and CSS. * An understanding of how data moves between systems and an ability to identify where incorrect, missing or malformed data may have originated. * Confidence working with web-based business applications and learning unfamiliar systems. * Good attention to detail, particularly when working with data mappings, field values and automated processes. * Ability to read technical logs or error messages and use them to investigate failures. * Ability to document technical processes clearly so that other team members can support integrations and workflows. * Good communication skills and the ability to manage both technical project work and day-to-day support issues. Desirable Skills and Experience Experience with several of the following would be useful; you do not need to have worked with every platform. * Zapier or another workflow/integration platform. * WordPress and Elementor. * HTML, CSS and basic PHP. * Basic JavaScript/Python * Understanding REST APIs, webhooks and JSON. * FileZilla, FTP or SFTP. * Basic understanding of Salesforce administration or another CRM platform. * Google Sheets and automated spreadsheet-based workflows. * Website forms and form-to-CRM integrations. * Server-to-server conversion tracking or digital marketing tracking. * Basic SQL or database concepts. * Git/version control. * Microsoft 365, Intune, Entra ID, Azure and AWS. * Telephony/contact-centre platforms. What good performance looks like Users receive clear updates and reliable resolutions within agreed service levels. Websites, forms, integrations and business systems are supported reliably, data remains accurate, and recurring problems are documented and reduced. Security concerns and issues beyond your remit are escalated promptly with useful diagnostic information. Why join Knight Knox * A close-knit team with a calendar of company-paid social events throughout the year * Comprehensive private medical care (after 1 year) plus free eye tests from day 1 if required days annual leave plus bank holidays, your birthday off and the ability to gain a maximum of 5 additional days for long service * Weekly fruit box * Automatic enrolment into the company pension scheme, including company contributions * Outstanding performance is recognised and rewarded in various forms throughout the year, such as bonuses and social events. * Annual flu vaccinations (if desired) * Excellent transport links and free, on-site parking * Training and real support are provided to help you reach your potential This role is perfect for a graduate/someone at the start of their career who has some documented experience and who is keen to learn in an all-encompassing environment. Pay: £26,000.00-£28,000.00 per year Benefits: * Company events * Company pension * Free flu jabs * On-site parking * Private medical insurance * Transport links Work Location: In person

Senior Legal Technologist - Manchester or Leeds

We are seeking a dynamic, creative and experienced Senior Legal Technologist to join the Legal Technology Consulting (LTC) Pillar within the Innovation \& Legal Technology team. What You'll Do: * Delivering AI and legal tech transformation services to in-house legal teams. * Supporting technology selection and vendor decisions including market scans, options analysis, vendor demos, shortlisting and pilot support. * Providing AI implementation support, helping with use case identification, developing prompt libraries, playbooks and frameworks and acting as AI Lead for clients deploying platforms. * Providing legal tech implementation support, configuring and implementing technical solutions. * Providing insights, guidance and training on the latest legal tech and GenAI developments. * Undertaking continuous market scanning and feeding insights directly into client conversations and the team's collective knowledge. * Designing assessment tools, maturity models and benchmarking frameworks to measure and guide client progress. Who We're Looking For: * Relevant experience within a global law firm or professional consulting services environment (preferred). * Practical experience of AI enablement and acceleration programmes for legal including use case identification, developing and refining prompt libraries, optimisation, training and road mapping. Ideally familiar with AI platforms specific to the legal domain (i.e. Harvey, Legora, Wordsmith). * Strong LLM and technical literacy, including validating AI generated outputs against source material. * Experience with broader legal technology solutions and workflow automation tooling (e.g. Power Automate, basic scripting, no code AI builders). Why Choose Us? Addleshaw Goddard is a place where you are not just valued but encouraged to reach your full potential. Our culture promotes improvement, growth, and collaboration, making us the natural choice for top-tier clients. We celebrate diversity and are committed to creating an inclusive environment for all our employees. Interested? If this role sounds like your next career step, we'd love to hear from you. Click the Apply button to view the full role profile on our website and start your application!

Legal Counsel

From $15/yr

At ANS, we're helping organisations unlock the power of cloud, data, AI and digital transformation. As we continue to grow, we're looking for a commercially minded Legal Counsel to join our Legal \& Compliance team and play a key role in supporting the business as we deliver our ambitious growth plans. This is an opportunity for a lawyer who wants more than just legal drafting and contract reviews. You'll work closely with senior stakeholders across sales, technology, product, customer success and leadership, helping to shape commercial decisions while balancing risk and opportunity. Whether you're currently in private practice and looking to make your first move in-house, or already building your career within an internal legal team, this role offers genuine variety, responsibility and the chance to develop alongside a fast-paced technology business. What You'll Be Doing As Legal Counsel, you'll support ANS across a broad range of commercial, corporate and compliance matters, including: * Managing your own pipeline of commercial legal work from instruction through to completion. * Drafting, reviewing and negotiating customer contracts, supplier agreements, partner agreements and data protection documentation. * Supporting our sales teams with contract negotiations and customer legal enquiries. * Advising on the legal aspects of new products and services, working closely with our Product and Marketing teams. * Supporting corporate transactions, including acquisitions, investments and shareholder matters. * Managing commercial disputes and debt recovery matters. * Helping to improve and automate legal processes, including the adoption of AI and technology within legal workflows. * Developing legal templates, guidance notes and best practice materials. * Reviewing and updating internal policies and governance documentation. * Supporting compliance activity, including ISO audits and wider regulatory requirements. What We're Looking For We're looking for someone who combines strong legal expertise with commercial awareness and a pragmatic approach. You'll Likely * Be a qualified solicitor with a current practising certificate. * Have around 2-5 years' post-qualification experience, including returners. * Have experience gained in a law firm and/or an in-house legal team. * Possess strong drafting and negotiation skills with the confidence to manage discussions independently. * Be comfortable building relationships with stakeholders across a business and explaining legal concepts in plain English. * Enjoy balancing commercial objectives with appropriate risk management. * Have a keen interest in technology and the evolving impact of cloud, data and AI on businesses and legal practice. * Be highly organised with excellent attention to detail and strong prioritisation skills. * Experience in commercial, corporate or technology law would be particularly valuable, but we're equally interested in candidates with transferable experience and the right mindset. Why join the ANS Legal team? At ANS, you'll be joining a collaborative and approachable Legal \& Compliance team that is highly visible across the business and involved in some of the company's most important commercial initiatives. You’ll report directly to our General Counsel, an ex-Magic Circle lawyer with 15 years’ experience across technology and commercial law. This gives you a fantastic opportunity to take real ownership of your work while benefiting from hands-on coaching, support and development from an experienced legal leader. You'll Have The Opportunity To * Work on varied and high-impact legal matters. * Gain hands-on exposure to technology, cloud and AI-led solutions. * Partner directly with commercial and senior business stakeholders. * Be part of a business that values innovation and continuous improvement. * Develop your career within a growing and market-leading technology organisation. * Contribute to the evolution of legal operations through technology and automation. You'll thrive in this role if you... * Enjoy taking ownership of your own workload and managing matters independently. * Like working closely with commercial teams and helping drive business outcomes. * Are pragmatic, solutions-focused and commercially aware. * Enjoy variety and are comfortable switching between different types of legal work. * Want to develop your understanding of emerging technologies, AI and digital transformation.

Project Manager

ANS is looking for a Project Manager to successfully deliver small to medium-sized projects, ensuring they are completed on time, within budget, and to the agreed scope and quality standards. The role focuses on strong stakeholder communication, effective governance, and driving customer satisfaction throughout the project lifecycle. Key Responsibilities... Project Delivery \& Governance * Manage project scope, schedule, budget, and quality to achieve successful outcomes * Maintain and report on project governance tools (RAID logs, status reports, financial tracking) * Identify, manage, and escalate risks, issues, and dependencies * Chair and facilitate regular project governance meetings Financial \& Commercial Management * Track project budgets and forecast costs to ensure financial control * Approve and monitor time recordings and resource utilisation * Support commercial discussions where required (e.g. change control, scope clarification) Stakeholder \& Customer Management * Act as the key point of contact for customers throughout project delivery * Provide , clear, structured, and timely communication to both internal and external stakeholders Delivery Support \& Collaboration * Work collaboratively with technical delivery teams and support functions * Support senior project managers on larger or more complex programmes * Ensure effective handover to Managed Services where applicable * Contribute to lessons learned and continuous improvement initiatives Pre-Sales Support * Assist Sales and Pre-Sales teams by providing input into project planning, timelines, and delivery approach Skills And Experience Required... * Previous experience managing digital projects in Agile and Waterfall for medium-large customers * Strong understanding of project governance frameworks i.e. RAID, HLRs, etc. * Budget and scope management skills * Strong communication and stakeholder management * Proactive and self-motivated with the ability to take ownership * Comfortable managing challenging situations and conversations * Strong organisational skills with attention to detail * Collaborative team player * Good level of commercial awareness

Project Manager

From $20/yr

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Project Manager We are looking for a Project Manager to join our team in the city of Manchester on a full-time basis with hybrid working of 2-3 days per week. Project Managers are responsible for delivering key projects within our Global Change Portfolio, supporting the delivery of projects across various areas of the business. This role is responsible for the full end-to-end (E2E) delivery of business change projects, ensuring all key elements are tracked, reported and managed to a high standard to ensure successful, timely and on budget delivery. This will involve managing and working with other key change delivery functions, such as IT project managers, data leads, business analysts, business SMEs etc. Responsibilities * Project ownership: Key person to lead and drive project delivery, including the engagement of stakeholders, at all levels and SMEs. * Define project scope and objectives: Work with stakeholders to clearly define the scope and objectives of the project, outlining what needs to be accomplished and the desired outcomes. * Project planning: Ensure a clear project plan is available at all times. Ensure that tasks, timelines, resources, and milestones are tracked/reported on as required by the Business Change leadership team, PMO and key stakeholders. * Manage resources: Evaluate and allocate resources across their projects. Work pro-actively with resource owners and stakeholders to ensure this is estimated, allocated and utilised effectively to ensure successful project delivery. * Budget management: Manage business change project budgets throughout the life cycle of their projects. * Business case and benefits realisation: Lead the development, approval and ongoing management of business cases, ensuring investments deliver measurable business value. Define and monitor benefit realisation plans, track performance against agreed outcomes, provide transparent reporting to stakeholders and governance forums, and drive interventions where benefits, timelines or financial objectives are not being achieved. * Assess the change impact: Ensure impact analysis and a change readiness assessment is conducted, and stakeholders are identified and engaged. * Communication: Communicate in a clear and transparent manner supporting the achievement of project goals. Act as a central point of contact and coordination to ensure project success. Coordinate and manage external parties including TPAs and fronting companies, as well as parties across the Munich Re Group. Enable the development, delivery and management of key communications to internal and, where appropriate, external parties. * Risk management: Identify, document and manage potential risks, issues and dependencies across their projects, ensuring there is a mitigation plan in place. * Stakeholder management and collaboration: Facilitate and lead effective communication among team members, stakeholders, and other relevant parties, ensuring everyone is on the same page and aware of project progress. Prepare and manage workshops and other project-related meetings with senior management, SMEs and other stakeholders. * Monitor, control and report progress: Monitor and report on project progress, as well as manage project planning, taking proactive, corrective actions when necessary to keep the project on track. * Quality assurance: Ensure project documentation and outputs meet required quality standards/specifications and are managed in accordance with the agreed portfolio governance. * Conflict resolution: Address conflicts and challenges that arise within the project team or with stakeholders and report/escalate risks/issues appropriately and proactively. * Support the development of the wider Project Delivery team: Examples include project peer reviews and other ways of sharing knowledge and experience. * Perform other Project Delivery activities: Take on other responsibilities from time-to-time as agreed by the Business Change leadership team. Required Knowledge, Skills And Experience * Experience of project managing business focused transformational changes within the insurance industry, including the implementation of Guidewire solutions, with responsibility for the E2E project life cycle and delivery. * Experience of leading, shaping and driving multi-functional workstreams, including the matrix management of teams ranging in size from 8 – 20+ FTE, covering people, processes, data and technology, aligned with a Target Operating Model strategy e.g. Underwriting, Claims, Finance, IT, Operations, HR, Legal, Data etc. * Proven track record of managing projects with budgets of £1 - £5m and timelines of 6 - 18+ months. * Proven ability to focus on and manage complex requirements in a fast-paced environment, with tight deadlines, as well as be involved in the detail, whilst retaining a high-level view of their projects. * Experience of working with IT project managers and other related change management functions to deliver complex, transformational change programmes/projects across multiple regions, markets and/or product lines. * Insurance industry knowledge and an understanding of the London insurance market, with specific reference to specialty insurance. * Excellent stakeholder management skills, with the ability to drive decision making at an executive level, aligning all core business areas, as well as successfully engaging with stakeholders and SMEs at all levels. * Ability to adapt and deploy different communication methods and approaches to support and engage stakeholders and SMEs, across various levels. * Ability to manage ambiguity/change in project scope and timelines and competing priorities, whilst being resilient, adaptable and proactive in doing so. * Proven understanding of project management methodologies e.g. Agile, Scrum, Waterfall, hybrid of same. * Excellent organisational, time management, analytical and problem-solving skills, with the ability to translate risks and issues into actionable options and recommendations. * Strong interpersonal, influencing and communication skills, both written and verbal. Desirable Knowledge, Skills And Experience * Previous roles within Change functions e.g. Business Analyst, Process Specialist etc. * Previous roles in a Consultancy, ideally in an insurance practice group. * A strong understanding and use of evolving digital and AI capabilities and their potential to drive business value, innovation and competitive advantage. Education And Professional Qualifications * University Degree, relevant professional qualification or demonstratable industry experience is required * CII Certification and PRINCE 2 or equivalent is strongly preferred * Change Management certification desirable * Agile and or SCRUM certifications desirable If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! Diversity, Equity \& Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Learn more about sustainability at Munich Re – choose your impact! Benefits * 25 days Annual Leave + Bank Holidays * 10% Non-contributory Pension * Eligibility for an Annual Bonus * Private Medical + Dental Insurance * Critical illness insurance + Life Assurance + Permanent Health Insurance * Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility * Electric Vehicle Salary Sacrifice Scheme * Study \& continuing Professional Development Support * Hybrid Working + IT Home Set-up Support #BePresent #BeBold #BeCurious

Digital Project Manager

From $45,000/yr

Job Title: Digital Project Manager Location: Manchester City Centre (Hybrid, 2-3 days per week in office) Role Type: Permanent Salary: Upto £45,000 plus benefits Overview: Our client is a growing B2B technology consultancy that supports organisations with the successful delivery of complex digital and business transformation initiatives who are now looking to appoint additional Project Managers to strengthen their delivery capability. This role offers the opportunity to gain exposure to a variety of technology-driven projects while working alongside experienced consultants in a fast-paced and collaborative environment. This role would suit those with a technical background as well as project management / delivery experience, who enjoys working closely with engineering teams while developing their skills in project delivery and consulting. Key Responsibilities: * Support the delivery of digital / technology projects (App, Web/eCom, CRM) across multiple client engagements. * Assist with project planning, scheduling, reporting, and stakeholder communication. * Work closely with technical teams to ensure project requirements and delivery milestones are clearly understood. * Help manage project risks, issues, and dependencies throughout the delivery lifecycle. * Support senior consultants and project managers in coordinating project activities and maintaining delivery documentation. * Contribute to continuous improvement of project delivery processes and best practice. * Independent management of small client-side projects. Essential Skills and Experience: * Previous experience in a project coordination, project management, or delivery-focused role. * Comfortable working closely with engineering teams and technical stakeholders. * Strong organisational skills with the ability to manage multiple tasks and priorities. * Excellent communication skills and a collaborative approach to problem solving. * A proactive attitude and a genuine interest in building a career in project delivery and consulting. Desirable: * Previous experience working within technology consulting, digital delivery, or software development environments. * Exposure to Agile or iterative delivery methodologies. * A technical background or strong understanding of software development environments. If you have strong experience with the skill set above, and the role looks like a suitable fit, and the role looks like a great fit, then please respond to this advert with an updated version of your CV, or feel free to contact me using the information available on my profile. Please note: All candidates must have full rights to work in the UK without any current or future requirements for sponsorship. Job Title: Digital Project Manager Location: Manchester City Centre (Hybrid, 2-3 days per week in office) Role Type: Permanent Salary: Upto £45,000 plus benefits

Senior Project Manager

We’re on the hunt for a Senior Project Manager who’s ready to take the lead on ambitious digital projects across our diverse client portfolio. In this role, you’ll steer the full software delivery lifecycle—from early scoping and planning through to hands-on execution. You’ll be at the heart of complex builds and system integrations, working alongside multi-disciplinary teams to bring brilliant digital products to life. It’s a role for someone who thrives in a fast-paced, agile environment and drives impact through smart thinking and strong leadership. You’ll play a pivotal role in delivering new digital software products and enhancing existing ones for top-tier clients. Acting as the primary bridge between technical teams and business stakeholders, you will manage project budgets, shape direction, and ensure everything runs smoothly. You’ll collaborate closely with designers, developers, solution architects, and strategists in a setting where projects vary in both size and technical complexity. What You'll Be Working On As a Senior Project Manager, you will lead the end-to-end delivery of technical software projects, keeping initiatives aligned, efficient, and on track. You’ll define project scope, build realistic estimates, track financial burndowns, and proactively manage risks and dependencies before they cause friction. Additionally, you will oversee scope change requests, ensure invoicing aligns with Statements of Work, and foster continuous improvement across all workflows. * Define and shape project scope, objectives, estimates, and deliverables to set every engagement up for success. * Collaborate with Solution Architects and development leads to understand technical solutions and inform accurate delivery planning. * Act as the bridge between technical teams and clients, translating complex technical risks into clear, actionable insight. * Track project budgets and report on financials, including burn rates, forecasts, and invoicing against Statements of Work. * Work with resourcing teams to ensure projects are appropriately staffed with realistic timelines. * Proactively identify and manage risks, assumptions, and dependencies—resolving or escalating issues early. * Manage project scope, oversee change requests, and maintain clear documentation across Jira, Confluence, and Certinia. * Apply industry best practices and agile delivery techniques to ensure smooth project execution and continuous improvement. What You’ll Bring To The Team You bring proven experience managing complex software projects and large-scale system integrations, ideally within a digital agency or consultancy environment. Confident navigating both the technical and human sides of delivery, you can engage in solution architecture discussions and guide senior stakeholders through decisions with clarity. Calm under pressure, organized, and outcome-focused, you possess a forward-planning mindset with a strong attention to detail. * Proven experience delivering end-to-end software projects, including large-scale app builds and system integrations. * Comfortable engaging in architecture discussions and reviewing technical documentation to support planning and risk management. * Excellent communication and negotiation skills, with a track record of building trust with senior client partners. * Strong understanding of agile delivery methodologies, with the flexibility to adapt to traditional practices when required. * Highly proficient using industry-standard project management platforms like Jira, Confluence, and Certinia. * Skilled in tracking project budgets, managing scope change, and forecasting team resourcing needs. * A strategic, forward-planning approach that stays calm under pressure and focuses on pragmatic solutions. * Reliable, outcome-focused, and capable of managing competing priorities independently.

Product Designer (10 months)

From $10/yr

Join us as a Product Designer * You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking * You’ll be operating in a fast-paced environment,working end-to-end to understand user needs and deliver cutting edge design * In this role you’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects * This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office once a week when you need to collaborate closely with your colleagues * We’re offering this role for a period of 10 months What you’ll do As a Product Designer, you'll champion design thinking methodologies to drive your projects forward,including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customersand the business. Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and crafting reports, as well as contributing to playback sessions with multiple stakeholders. Your Responsibilities Will Include * Pushing the usability and market success of our new and current products, enabling us to fulfil our business objectives * Producing journey maps, UX wireframes, hi-fidelityUI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in * Running and managing ideation, brainstorming and critiquing workshops with multiple stakeholders * Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customers The skills you’ll need We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment. To be considered for this role, you must submit a portfolio demonstrating your past work and experience alongside your application. We’ll Also Expect You To Have * Experience of developing customer facing digital applications and products and in launching customer focused digital products * An understanding of user research and the benefits that these insights have on design solutions * A background in user research * Good written and verbal communication skills * Experience of creating solutions that combine the needs of the customer with the needs of the business

HR Systems & Payroll Implementation Specialist

From $60,000/yr

HR Systems \& Payroll Implementation Specialist Greater Manchester 6-month fixed-term contract c£60,000 - £70,000 per annum Macmillan Davies is supporting a business with the appointment of an HR Systems \& Payroll Implementation specialist to lead the introduction of a new HR system and bring an outsourced payroll function in-house. Working closely with HR and wider business stakeholders, you’ll assess requirements, help select an appropriate solution and manage implementation. Ease of use, reporting capability and a positive employee experience will be central to the project. The role * Review existing HR systems, payroll arrangements and processes to establish business requirements. * Support the evaluation and selection of a suitable HRIS. * Lead implementation, including project planning, configuration, data migration, testing and rollout. * Manage the transition from outsourced payroll to an in-house function, establishing clear processes and responsibilities. * Work with stakeholders and suppliers to ensure the HR system and payroll arrangements work effectively together. * Develop reporting that provides accurate, accessible people data. * Support users through training, guidance and clear communication. * Ensure a thorough handover so the team can confidently manage the systems and processes going forward. About you You’ll bring proven experience of HR systems implementation and payroll transition projects in a SME environment, with the ability to take a project from initial scoping through to delivery. You’ll combine strong project management skills with a practical understanding of HR processes, payroll requirements and data accuracy. You’ll need: * Experience implementing an HRIS, including requirements gathering, data migration, testing and user adoption. * Experience bringing payroll in-house or leading a comparable payroll implementation or transition. * A sound understanding of UK payroll requirements and controls. * Strong stakeholder management skills and the confidence to work with external providers. * The ability to translate business needs into straightforward, effective processes. * A hands-on approach and the ability to deliver within a six-month assignment. Experience of system selection and developing HR reporting would be particularly valuable. Please apply to Leanne Boddy at Macmillan Davies via the advert to ensure your application is reviewed and you receive updates throughout the process.

HR Operating Model Specialist - Consultant/Senior Consultant

From $10/yr

CAPGEMINI INVENT At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR PROFILE * Proven experience in HR transformation and supporting HR operating model changes within complex organisations. * A deep understanding of HR, HR shared services, and HR Operational Delivery, including high-level knowledge of HR systems, Payroll, Time Management and Benefits. * Skilled in data‑led analysis and problem solving, able to simplify complexity and translate insights into clear recommendations. * Highly collaborative, confident engaging a diverse range of stakeholders, facilitating workshops, and being able to reach alignment across diverse teams. * A proactive, delivery‑focused mindset, demonstrating sound judgement, adaptability, and a passion for improving employee and service‑experience outcomes. Optional * Required certifications, licenses or languages * Currently working in a Consulting firm, and/or in industry but having a Consulting aspect. * HR and/or Project Management qualifications (e.g. CIPD, Prince2). * Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. * Experience of proposition building and delivery. YOUR ROLE In this role, you will support complex, large scale HR transformation programmes, translating operating model design ambition into actionable, enterprise wide change. As a HR Operating Model Specialist, you will shape how our People function delivers high‑quality, efficient and future‑ready services. Working within Employee Experience \& HR team, you will contribute to the design and optimisation of operating models, enabling seamless, insight‑driven and scalable HR ecosystems that supports our clients’ organisational strategy and enhances the employee experience. In this role you will play a key role in: * Supporting the delivery of HR transformation projects, contributing to operating model design, process improvement, workforce analysis and change management * Reviewing and optimising end‑to‑end HR processes, identifying opportunities to improve service quality, clarity, governance and cross‑functional alignment. * Undertaking research, analytics, and benchmarking activities to identify issues and generate data‑driven insights that help to shape client strategies. * Supporting the adoption of new ways of working, embedding continuous improvement, capability uplift and a culture of operational excellence across our clients’ organisations. * Contribute to business development through proposal writing, client presentations, and thought leadership. Role As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: * Business Development –Contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. * Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events \& activities), offering development. * Learning \& development – Training to support your career development and the skills demand within the company, certifications etc. WHAT YOU'LL LOVE ABOUT WORKING HERE? You will be part of the Employee Experience \& HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible. We are delighted to have received the ‘Glassdoor Best Places to work UK’ accolade for 4 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page NEED TO KNOW At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini Is Proud To Be a Disability Confident Employer (Level 2) Under The UK Government’s Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who * Declare they have a disability, and * Meet the minimum essential criteria for the role. Please opt in during the application process. CSR We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

HR Operating Model Specialist - Managing Consultant/Senior Manager

From $10/yr

CAPGEMINI INVENT At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE In this role, you will lead and shape complex, large scale HR transformation programmes, translating operating model design ambition into actionable, enterprise wide change. As a HR Operating Model Specialist, you will shape how our People function delivers high‑quality, efficient and future‑ready services. Working within Employee Experience \& HR team, you will design and optimise operating models, enabling seamless, insight‑driven and scalable HR ecosystems that supports our clients’ organisational strategy and enhances the employee experience. In this role you will play a key role in: * Designing and evolving our HR Operating Model client offering, ensuring it is modern, efficient, and able to meet our clients’ current and future workforce needs. * Reviewing and optimising end‑to‑end HR processes, identifying opportunities to improve service quality, clarity, governance and cross‑functional alignment. * Leading diagnostic assessments and organisational design activities, using data and evidence‑based approaches to inform strategic decisions. * Partnering with HR, digital, finance and operational leaders to drive coherence across roles, capabilities, processes and technologies. * Supporting the adoption of new ways of working, embedding continuous improvement, capability uplift and a culture of operational excellence across our clients’ organisations. Role As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: * Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. * Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events \& activities), offering development. * Learning \& development – Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE * Strong HR transformation and operating model expertise, with experience designing future‑state structures, processes and governance within complex organisations. * Skilled in data‑led analysis and problem solving, able to simplify complexity and translate insights into clear recommendations and actionable designs. * Highly collaborative and influential, confident engaging senior stakeholders, facilitating workshops, and building alignment across diverse teams. * A proactive, delivery‑focused mindset, demonstrating sound judgement, adaptability, and a passion for improving employee and service‑experience outcomes. Optional: Required certifications, licenses or languages * Currently working in a major Consulting firm, and/or in industry but having a Consulting background * Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. * Experience of proposition building and delivery. What You'll Love About Working Here You will be part of the Employee Experience \& HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible. We are delighted to have received the ‘Glassdoor Best Places to work UK’ accolade for 4 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page NEED TO KNOW At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini Is Proud To Be a Disability Confident Employer (Level 2) Under The UK Government’s Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who * Declare they have a disability, and * Meet the minimum essential criteria for the role. Please opt in during the application process. CSR We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Customer Success People Lead

The role / impact As a Customer Success People Lead, you will play a pivotal role in empowering our customers to achieve their business goals while driving advocacy and product adoption for Xero. Sitting within our Customer Experience function, you will use your collaborative leadership style to guide, mentor, and provide strategic direction to a dedicated team of specialists. Your focus will be on increasing our contribution to overall revenue by guiding day-to-day outputs across key initiatives, elevating team capabilities through continuous coaching, and ensuring the team is equipped to deliver on a variety of strategic campaigns. By fostering a supportive and high-performing environment, you will directly influence customer retention and long-term satisfaction. The Team \& How They Connect You will join a collaborative and cross-functional community within the broader Customer Experience team. We work closely with global go-to-market, product, marketing, and technology partners to deliver seamless customer journeys. Together, we focus on supporting small businesses and advisors to thrive by executing impactful onboarding and growth programmes. Initially, The Role Will Focus On * Guiding and coaching a team of specialists to drive customer retention and growth across advisor and small business channels. * Implementing modern onboarding and engagement methodologies to elevate product utilisation and customer sentiment. * Delivering on diverse always-on and strategic campaigns aligned with our global go-to-market plan. * Utilizing CRM and customer success platforms such as Salesforce, Gainsight, or HubSpot alongside G-Suite tools to analyze customer health data and refine workflows. Where And How You Can Work At Xero, we offer a flexible, hybrid working environment designed to support balance and collaboration. You can work from a mix of home and our modern UK office spaces, coming together with the team on designated boost days to connect, collaborate, and share ideas. This role would require you to be in office 3 days per week. Xero is a Great Place to Work UK accredited. Here are some of the things we are looking for * Demonstrated experience mentoring, coaching, or leading teams within customer success, sales, or customer experience environments. * A background in SaaS or digital platforms, paired with a solid understanding of customer success principles or sales motions. * You bring an analytical approach to using customer data and metrics to guide decision-making and drive positive outcomes. * Exceptional communication and stakeholder management skills, with the ability to build trust and influence across all business levels. * Familiarity with CRM or Customer Success tools such as Salesforce, Gainsight, or HubSpot. * An adaptive leadership style and growth mindset that helps you embrace change and support your team through evolving priorities. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Join a Great Place to Work-Certified™ company where your voice matters.

SuccessFactors HR Transformation Senior Manager

SuccessFactors HR Transformation Senior Manager Location: Manchester, London or Glasgow | Hybrid working About the Role A leading global consulting and technology organisation is seeking an experienced HR Transformation professional to lead digital HR transformation programmes, leveraging SAP SuccessFactors, intelligent automation and emerging AI capabilities. You will work with senior HR, business and technology stakeholders to shape HR strategies, operating models and technology roadmaps, delivering people-centric solutions that drive measurable business value. Key Responsibilities * Lead end-to-end HR transformation and technology implementation programmes. * Advise senior stakeholders on HR strategy, operating models and digital transformation. * Leverage SAP SuccessFactors across modules including Employee Central, Payroll, Talent and Learning. * Oversee programme delivery, governance, budgets, quality and stakeholder engagement. * Manage workstreams covering functional design, data, reporting, testing, change and deployment. * Support business development, proposals and client relationship growth. * Coach and develop teams, promoting collaboration and delivery excellence. About You * 8+ years' experience in HR transformation, HR technology or SuccessFactors-enabled programmes. * Proven track record of leading complex transformation engagements and managing senior stakeholders. * Strong knowledge of HR processes, operating models and digital HR solutions. * Experience in SAP SuccessFactors strategy, design and implementation; UK\&I Employee Central or Payroll experience is advantageous. * Excellent consulting, communication, leadership and stakeholder management skills. * Flexibility to travel to client locations as required. * Location flexibility: London, Manchester or Glasgow office base, with flexibility to work at client sites when required. *Rates depend on experience and client requirements LNKD1_UKTJ

Business Transformation Consulting - Human Capital - Full Time Graduate - Manchester

From $202/yr

What does this team do? Our global Human Capital practice unlocks human potential for individuals, organisations and society. We connect human experience with agentic and technological advancement in an ever-changing world and create the conditions for successful transformation, empowering people to thrive in a new reality. Under our Technology \& Transformation business, Human Capital operates across four core teams: HR Strategy \& Transformation, Organisation \& Workforce Transformation, Major Programmes, and Actuarial, Insurance \& Banking. This job description covers HR Strategy \& Transformation (Advisory), Organisation \& Workforce Transformation, and Major Programmes. You will join us in one of these three areas. HR Strategy \& Transformation (Advisory): The future of HR demands major shifts in mindset, roles, capabilities and digital enablers, with reinvention at the core. We empower the HR function through end-to-end solutions spanning strategy, design, implementation and operations. Our HR Strategy \& Transformation Advisory teams work across public, financial and private sectors and employee experience; these teams look to transform HR functions and explores people-focused tech and end-to-end employee experience, collaborating closely with our colleagues in HR Applications, who work directly with the largest Cloud software technologies in the market (Oracle, SAP, Workday) and emerging technologies. We are at the forefront of using artificial intelligence, including generative AI and HR-specific AI technologies, to transform HR functions and deliver exceptional employee experiences, while keeping people at the centre of organisational thinking. Organisation \& Workforce Transformation: Globally, organisations across public, financial and private sectors face significant external forces, from sustainability and climate to emerging technologies. Organisation \& Workforce Transformation interrogates how best to align an organisation’s operating model, structure, talent, leadership, and culture, with a business strategy that addresses these external forces. We work with organisations to deliver true transformation and sustain it over time, and collaborate across the Deloitte network to make work better for humans, and humans better at work. Major Programmes: Today, organisations across all sectors face unprecedented economic, environmental and societal change. Meeting these challenges requires investment in transformation and future-facing infrastructure but, due to their inherent complexity, many of these investments never deliver the required benefits. Deloitte Major Programmes specialises in the design, mobilisation, delivery and recovery of high-investment, high-impact transformation and infrastructure programmes. We draw on expertise from across Deloitte to put people at the heart of our clients' most challenging initiatives. What skills and academic qualifications do I need? You’ll need to have obtained or be studying towards a minimum 2:1 in any degree discipline and have graduated by September 2027 for the Autumn 2027 intake. What kind of work will I do? You will work in a client-facing role as part of a team of Deloitte Human Capital consultants, helping clients solve complex problems. Your responsibilities could include: * Working with client stakeholders to understand their requirements and help them develop new solutions. This could include supporting an immersive workshop to help clients structure their thinking, define their problemsand develop innovative responses to help solve their problems. * Conducting research and analysis, drawing out insights from the research and analysisand supporting to present key findings and recommendations to clients. For example, you could be involved in evaluating the impact of a new digital tool and recommend communication and training strategies to support its successful implementation. * Creating clear, visually engaging presentations and documents that communicate findings and recommendations to clients, including clearly articulating the value proposition of AI-driven HR transformation. * Proactively supporting internal programmes and initiatives aligned with internal business priorities and your interests, as well as contributing to new business activity such as bids for client opportunities. Where will I work? At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you’re in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships. All our workspaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. How will I develop? We don’t just keep humans at the heart of our client work, we do this internally too. We strongly believe in investing in our people, providing learning and development opportunities across all our areas of expertise – consulting skills, ways of working, tools, and methodologies – delivered through a combination of on-the-job experience, training and team activities. As an Analyst joining Technology \& Transformation you can expect to: * Be supported from your first dayby our dedicated Technology \& Transformation Early Talent team. * Attend our amazing Analyst Induction Programme(AIP) alongside your Technology \& Transformation peer group to learn about the firm, our culture and how we work – bespoke to our Technology \& Transformation business. * Get an opportunity to practice the key skills you’llneed on client projects. AIP is an in-person event which includes engaging talks, group activities and immersive simulation challenges * Meet many team members from your business area, including your People Leader and Resource Manager, and make friends along the way! * Following AIP, continue to be set up for success foryour career in Technology \& Transformation, moving into more specific business-area training relevant to your exciting future client and project engagements. * Gain real-world experience, build lasting relationships, and network with colleagues at all levels of seniority and have access to continued professional development and training opportunities, such as lunch and learns, mentorship schemes and more! If you are offered a role, you will be assigned a buddy who has been in your position as a graduate joining Deloitte as an Analyst. They will act as an informal point of contact, answering questions and offering insight and guidance before you join and throughout your journey at Deloitte. Additional Support And Benefits Information * We’re a collaborative, inclusive firm and we want to help you to use your unique talents and perspectives in the workplace. From diversity networks to wellbeing and much more, we aim to support and reward you in the best way possible. Please use the links below to discover more about our processes, benefits, values and culture. * Do you have accessibility requirements or need reasonable adjustments for the interview or assessment process? Find out how we can help. * We value our people and recognise their hard work. Once you’ve applied to this role, you’ll receive an email from our recruitment team outlining next steps and the relevant deadlines for you to complete the following stages of our process. We operate a strict one application per year policy across our Early Careers opportunities. We recommend only submitting an application for a role that you feel is right for you. Visa Sponsorship We accept applications from candidates who are currently on student visas for this role. We cannot accept applications from candidates who have previously spent time on a Skilled Worker or Graduate visa. If successful to offer, you must stay on your student visa until our immigration team contacts you 3 months before start date. See our Work Permits page for more information. What matters to you? Make it happen at Deloitte.

Client Technology - Technical Customer Success Manager

$150,000 - $270,000/yr

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Technology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve technical health, accelerate secure adoption and translate technology performance into measurable business value. Working with Customer Success Managers (CSMs), Global Client Service Partners, account technology leaders, Product and Engineering, Information Security, Risk Management and Support, the TCSM owns the technical success plan and coordinates action across the customer lifecycle. Your Key Responsibilities Own account technical health and protection * Own a portfolio-level view of technical health across adoption, utilization, service performance, incidents, security posture, dependencies, technical debt and open risks. * Define health indicators, thresholds and action plans; lead recurring technical health reviews and provide clear executive reporting on business impact, decisions, owners and next actions. * Proactively identify technology, security, privacy, resilience, integration and operational risks that could affect client trust, service continuity or revenue; coordinate mitigation with the accountable governance and delivery teams. * Lead technical coordination for significant incidents and escalations, including impact assessment, recovery planning, executive communication and post-incident follow-through. Drive secure adoption and measurable value * Partner with CSMs to build outcome-based success plans that connect customer priorities, technical milestones, adoption, value realization and risk reduction. * Guide onboarding, implementation, integration, configuration, optimization and operational readiness for priority capabilities; remove technical blockers and improve time to value. * Use product engagement, service, integration and risk signals to identify underutilization, adoption gaps and opportunities to protect or grow the account. * Communicate measurable outcomes such as adoption, resilience, productivity, risk reduction and value realized; support renewal and expansion strategy through technical insight. Serve as a trusted technical advisor * Build credibility with senior account leaders, CIO and CTO organizations, CISOs, enterprise architects, product owners and engineering teams. * Lead architecture reviews, technical workshops, governance discussions and protection planning; translate complex technical and security issues into business implications, options and recommendations. * Advise on cloud, cybersecurity, identity, data protection, AI, integrations, resilience and emerging technology risks using an industry-informed and risk-aware perspective. * Lead through influence across a complex, global and matrixed environment, mobilizing Product, Engineering, Security, Risk and Support around customer outcomes. Scale insight, governance and the CSE practice * Maintain actionable technology intelligence on capabilities, ownership, dependencies, lifecycle status, risks and opportunities for assigned accounts. * Act as the voice of the customer by converting feedback, technical blockers and field patterns into structured product, roadmap, service and support recommendations. * Create reusable health scorecards, success plans, escalation playbooks, reference materials and executive reporting; use approved AI and automation to improve analysis and consistency. * Mentor colleagues and strengthen collaboration across Customer Success, architecture, engineering, security, risk and product communities. Skills And Attributes For Success * Strong technical foundation across cloud platforms, enterprise architecture, cybersecurity, identity and access management, data protection, integrations, APIs and technology operations. * Demonstrated ability to assess complex environments, identify material risks, diagnose issues and drive cross-functional resolution. * Working knowledge of Zero Trust, least privilege, secure by design, vulnerability management, threat detection, incident response, security posture management and data loss prevention. * Executive presence with the ability to connect technical performance to client trust, service resilience, revenue protection, adoption and growth. * Strong consulting, facilitation, stakeholder management, prioritization and follow-through skills, with the ability to manage multiple strategic accounts and high-visibility escalations. To qualify for the role, you must have * Bachelor's degree in computer science, information systems, cybersecurity, engineering, business technology or a related discipline, or equivalent relevant experience. * Approximately 8 to 12 years of progressive experience in customer success management, technical account management, solutions architecture, enterprise architecture, cloud or security consulting, technology risk, implementation or technology operations. * At least five years in a customer-facing or senior stakeholder-facing technical role supporting complex enterprise, strategic account or global environments. * Experience in at least two of the following: cloud security, security operations, identity and access management, data protection, infrastructure or application security, resilience, enterprise integrations or technology risk. * Experience developing technical success plans, health assessments, architecture recommendations, risk mitigation plans, adoption strategies or executive technology assessments. * Ability to communicate technical risk to senior leaders and coordinate outcomes across Security, Risk, Product, Engineering, Support and business teams without direct authority. Ideally, you will also have * Experience in professional services, consulting, regulated industries or globally matrixed organizations, with relevant sector knowledge. * Familiarity with recognized cybersecurity and governance frameworks such as NIST Cybersecurity Framework, NIST Zero Trust Architecture, ISO/IEC 27001, CIS Controls, COBIT or Cloud Security Alliance guidance. * Experience with DevSecOps, CI/CD controls, cloud security posture management, vulnerability management, SIEM, DLP, endpoint security, infrastructure as code or security automation. * Experience applying AI responsibly to customer intelligence, technical support, security operations or risk management, and creating reusable technical assets or communities of practice. Preferred Certifications One or more role-relevant credentials are preferred, such as Microsoft Cybersecurity Architect Expert, Azure Security Engineer Associate, Security Operations Analyst Associate, Identity and Access Administrator Associate, CISSP, CCSP, CISM, AWS Certified Security, Google Professional Cloud Security Engineer, CompTIA Security+, GIAC, TOGAF, ITIL 4, PMP or Certified Customer Success Manager. Candidates should hold, or be prepared to obtain within 12 months, at least one relevant cloud or security certification. Certifications complement demonstrated technical and customer-facing experience. Measures of success * Improved technical health, risk visibility and completeness of executive reporting * Reduced unresolved technical, security and operational risk, repeat incidents and avoidable escalations. * Faster onboarding, secure adoption and time to value for priority capabilities. * Revenue protected or growth influenced through proactive technical leadership and credible customer outcomes. * Timely mitigation follow-through, stronger stakeholder confidence and actionable product or service improvements. * Adoption and reuse of CSE playbooks, standards, health scorecards and enablement assets. Role positioning The CSE is the strategic technical counterpart to the CSM. The CSM leads relationship strategy, stakeholder alignment and the overall value narrative. The CSE leads technical health, architecture and integration guidance, secure adoption, technical risk visibility and governance. Both share accountability for Protect, Grow, executive reporting and strategic account outcomes. What We Offer You The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers. * We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: + New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $150,000 to $270,000 + Bay Area California offices – $156,300 to $281,300 + All other offices locations in the US, including Sacramento – $125,000 to $247,500 * Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. * Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. * To make the most of your application experience, please limit yourself to two applications within a six-month period. * EY accepts applications for this position on an on-going basis. * For those living in California, please click here for additional information. * At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. All in to shape the future with confidence. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Business Analyst

From $37,000/yr

Have you got what it takes to succeed The following information should be read carefully by all candidates. Manchester (Flexible Working/1 day per week in office) £37k + Benefits An exciting opportunity has arisen for a Business Analyst to join an established software and IT services organisation delivering bespoke software solutions to market-leading brands. You will be working as part of the Projects team, collaborating with customers and the in-house development team to understand business needs, define requirements and help deliver effective software solutions. This is an excellent opportunity for someone looking to develop their career within a supportive, forward-thinking environment focused on learning, innovation and continuous improvement. Skills \& Experience 1-2 years’ experience working on software projects using methodologies such as Scrum, Kanban or Waterfall. Experience working with customers or internal stakeholders to understand business needs, define scope and document requirements. A general understanding of application development, databases, integrations and system design. Awareness of cloud platforms and services, such as AWS, Microsoft Azure or Google Cloud. Strong organisational and communication skills, with the ability to manage expectations and build positive working relationships. A proactive approach, with the ability to work independently, take initiative and see tasks through to completion. A genuine desire to continue learning and developing professionally. The successful candidate will benefit from flexible working hours, a very flexible hybrid environment and the opportunity to work closely with customers and software development professionals. The role offers excellent opportunities for professional development, with dedicated time for learning and the flexibility to manage your working hours around your lifestyle. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Contact – Alex Palmer Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process

Product Manager

From $43/yr

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for a Product Manager to help shape the future of Case Management within Mark43's UK platform. You will bring a strong understanding of policing and public safety and the operational realities of the people who use our products, helping us turn complex requirements and workflows into technology that feels intuitive, dependable, and purpose-built. You will own meaningful parts of the Case product lifecycle while also developing fluency across the broader Mark43 platform. You will work closely with customers, Product, Design, Engineering, Delivery, and other teams to take problems from discovery through launch and adoption. What You'll Do If you were part of our product team, here are some things you might have done last week: * Spent time with police officers, staff, and other users understanding how an investigation moves from initial reporting through case management and identifying friction that technology can remove. * Worked with Design and Engineering to turn a complicated operational or policy requirement into a simple, scalable product experience. * Refined the Case roadmap and backlog using customer feedback, market insights, product strategy, and data. * Defined the problem, requirements, and success measures for an upcoming capability and worked with your team to move it towards delivery. * Demonstrated new functionality to a customer and incorporated what you learned into future iterations. * Provided product and public safety expertise to Sales, Delivery, Customer Success, and other internal teams. * Explored where AI or new approaches to software development could reduce administrative work, surface useful information, or improve the user experience while maintaining appropriate safeguards. * Jumped into a problem outside of Case to support another UK Product Manager and continue building your understanding of the full Mark43 platform. What You'll Need We're looking for a Product Manager with experience owning complex software products or workflows from discovery through delivery and adoption. Enterprise SaaS experience is valuable, but for this role we are particularly interested in candidates who bring meaningful knowledge of policing, public safety, criminal justice, or adjacent government workflows in the UK . You should be able to translate deep domain knowledge into great product decisions rather than simply recreating existing processes in software. You will need the business, design, and technical acumen to have productive conversations with customers, designers, engineers, and commercial teams. Experience with AI-enabled products, software-driven development approaches, or data-intensive products is beneficial. People who thrive on our team also tend to share the following characteristics: * Humble, open, and curious. You bring expertise without assuming you already know the answer and are excited to keep learning from users and teammates. * Strong listeners and problem solvers. You look beyond feature requests to understand the underlying problem and the outcome a user is trying to achieve. * Enthusiastic collaborators. You believe the best products come from shared ownership across Product, Design, Engineering, customers, and subject matter experts. * Comfortable with complexity. You can work through policy, workflow, data, and technical constraints and find a clear path forward. * Team oriented. You develop knowledge beyond your immediate product area and actively help teammates succeed. This role is based in Manchester, with an expectation of working from our Manchester office three days per week. The role will also require regular engagement with customers and teams across the UK. Due to the nature of our work with UK policing, the successful candidate must be able to obtain and maintain NPPV Level 3 (NPPV3) clearance. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.

Product Manager

From $40,000/yr

Product Manager £40,000 - £50,000 depending on experience Manchester City Centre | Hybrid | Full-time About urfuture urfuture is building the next generation of recruitment technology for entry-level and early careers hiring. We help employers attract, understand and hire better talent through a combination of social-first attraction, behavioural matching and smarter screening technology. We’re growing quickly: * 50+ enterprise customers * 150,000+ app downloads * £2.3m+ raised to date * KPMG Tech Innovator of the Year — North West * Northern Tech Awards — Overall Judges Award, Northern Star * Named among Insider Media’s fastest-growing companies We’re now looking for a Product Manager to take ownership of our product roadmap across both our employer platform and candidate app. The role This is a hands-on Product Manager role with real ownership. You’ll be responsible for understanding our customers and users, improving the product experience, prioritising the roadmap and making sure new features are delivered effectively. You’ll work across both sides of the urfuture platform: Employer platform Our B2B product used by employers to attract, assess and manage entry-level talent, including our Marketplace and Signal products. Candidate app Our consumer app used by young people to discover jobs and careers through behavioural matching. The candidate app is also going through a major rebuild, so you’ll play a central role in managing that project and shaping the next version of the product. What you’ll be doing * You’ll own the product journey from discovery through to delivery. * That will include: * Owning and maintaining the product roadmap * Working with leadership to prioritise product development * Managing the rebuild of the candidate app * Owning product development across the B2B platform and Signal * Working directly with our in-house engineer and outsourced development team * Writing requirements, tickets and product specifications * Managing delivery through Jira * Running product discovery with customers and users * Gathering and prioritising customer feedback * Working with Account Management to understand customer needs * Working with Marketing to understand candidate and community feedback * Using product data to identify opportunities and areas of drop-off * Improving conversion through each stage of the candidate journey * Improving employer adoption and product usage * Testing and launching new features * Managing delivery timelines * Ensuring the product stays competitive and continues to improve This isn’t a role where you simply project manage a backlog. We want someone who genuinely wants to understand why people use the product, where they struggle and what should be built next. We currently use tools including: * Jira * Figma * Amplitude + Others You’ll be expected to understand metrics such as: * user engagement; * activation; * conversion; * drop-off; * feature adoption; * customer usage; * retention; * NPS; * customer satisfaction. We currently have a lean development setup, with an in-house engineer alongside an outsourced development team. You’ll sit at the centre of that relationship. You don’t need to write code yourself, but you should be comfortable discussing technical requirements, APIs, integrations and delivery with developers. Some technical understanding would be a big advantage, particularly as our platform integrates with employer technology and ATS systems. Success will mean * increasing candidate engagement; * improving conversion across the app; * reducing user drop-off; * increasing employer product adoption; * improving customer satisfaction; * successfully delivering new products and features; * keeping urfuture at the forefront of the market. Who we’re looking for You’ll ideally have around 2–5 years’ experience in Product Management, Product Ownership or a similar SaaS product role. Experience in any of the following would be useful: * B2B SaaS * Consumer apps * Marketplaces * Recruitment technology * HR technology * Startups or scale-ups * Products involving integrations or APIs * Startup experience would be a big advantage, but it isn’t essential. Why join now? This is a chance to have genuine ownership of product inside a growing technology company. You won’t be one Product Manager inside a team of 30. You’ll be close to customers, users, developers and leadership, and you’ll have a direct influence on what we build and how the product evolves. There is also a clear progression opportunity. As urfuture grows, we expect the product team to grow with it, creating a route towards roles such as Senior Product Manager, Product Lead or Head of Product for somebody who performs. Benefits * Manchester city centre office * Hybrid working — four days office / one day home * Birthday off * Regular team socials * Team trips and events * High levels of ownership * Direct exposure to the leadership team * Fast progression opportunities * The chance to own major product projects from an early stage * The opportunity to help shape both a B2B SaaS product and consumer app If you’re a Product Manager who wants more ownership, more exposure and the opportunity to build products that are still evolving quickly, we’d love to hear from you.

Financial Analyst/Management Accountant

From $40,000/yr

Financial Analyst/ Management Accountant | £40,000 We're hiring a tech-savvy, ambitious finance professional to support a growing group of businesses. This role is ideal for someone who wants broad exposure, enjoys working across both core finance operations and commercial/analytical tasks, and is excited by a fast-moving environment. This person will help strengthen the day-to-day finance function, improve efficiency, and create more capacity for higher-value planning, forecasting, and reporting work. What You'll Do * Assist with the month-end close cycle and the production of management accounts * Work with our data team to build out impactful and efficient financial-reporting to aid decision making * Maintain accuracy across systems including Xero and Pleo * Support the FC on financial models, reporting, and forecasting * Help with credit control / chasing debt across the group * Help improve finance processes, controls, and efficiency * Support a wide range of ad hoc finance tasks in a growing business environment What We're Looking For * Part-qualified finance professional, or working toward a qualification * A few years of relevant experience in a finance role * Comfortable across both transactional finance and analysis / reporting * Strong systems confidence and an interest in data, tools, and more efficient ways of working * Ambitious, eager to learn, and keen to progress quickly in finance * Likely to thrive in a smaller, fast-moving business where priorities vary and people wear multiple hats Ideal Background * Experience in a startup, scaleup, or small business finance team * Exposure to a broad finance remit rather than a narrow specialism * Familiarity with cloud finance tools and modern finance workflows Working Style * 2 days per week in the office * A varied, hands-on environment suited to someone who enjoys being involved in a lot of moving parts Salary Indicative salary of around £40,000, with some flexibility depending on market rates and experience. Why Us? * Broad exposure across multiple areas of finance * Opportunity to help shape processes and improve how finance operates * Strong development potential for someone who wants to grow quickly * Good Vibes Initiative: 6 extra paid days off per year for wellbeing activities think hikes, bake offs, sports days, all the fun stuff! * Additional annual leave for every year of service plus your birthday off * Work From Anywhere Policy Pay: From £40,000.00 per year Work Location: Hybrid remote in Manchester