Jobs at Natwest Group

5 open positions · From $10

Open roles

Product Designer (10 months)Senior UX Researcher Product Designer Product Designer (12 months)

Senior UX Researcher

Edinburgh, Scotland, UK

Join us as a Senior UX Researcher * In this dynamic role, you’ll have the chance to make a real impact by contributing to the user research and experience design strategy, and by helping shape experiences from early discovery through to design and delivery * You’ll lead user research for mid-size and increasingly complex projects, ensuring designs are user-centred, inclusive, and aligned with experience design, business area, and enterprise strategies * You’ll bring research and design skills together, using insights to explore, develop and iterate potential solutions alongside other design discipline * This is an opportunity for you, as an evolving leader, to lead teams toward achieving project goals while continuing to develop your leadership skills and capabilities * You'll spend some of your time working at home but will also spend at least two days a week in the Edinburgh office What you'll do As a Senior UX Researcher, you’ll lead and deliver mixed-method user research for mid-size and increasingly complex projects and programmes, while contributing to the wider research strategy. You’ll make research decisions, resolve barriers and ensure insight supports informed, user-centred design decisions that balance user and business needs. You’ll work across the end-to-end design process, from understanding problems through to exploring, prototyping and iterating solutions. You’ll use your own design skills where appropriate to turn insight into ideas and concepts, working with design specialists to develop them further. You’ll collaborate across disciplines and with key stakeholders to ensure research translates into meaningful improvements to customer experiences. You’ll also help evolve research standards and build capability through coaching, mentoring and sharing best practice. In Addition, You’ll Be * Leading collaboration across disciplines on complex projects and programmes, with clear responsibilities and deliverables * Communicating the value and impact of research clearly and compellingly to different audiences * Managing stakeholder expectations, influencing decisions and resolving risks or alignment issues within your authority * Shaping research standards that improve quality, consistency, accessibility, inclusion and scalability * Coaching and mentoring colleagues, sharing best practice and contributing to the research community The skills you'll need We’re looking for someone with a strong understanding of user-centred design and comprehensive knowledge of user research methods and practices. You must also have a solid grasp of how to embed accessibility and inclusion into both research and design. Experience delivering user research for mid-size and increasingly complex projects and programmes as part of digital product and service development is essential too. To succeed in this role, you’ll need experience working in multidisciplinary teams and collaborating effectively with cross functional partners, along with proven leadership skills. Strong stakeholder management is also key, with a focus on clear communication, expectation management, and the ability to present the rationale behind your work while advocating for the value and impact of design. In Addition, You’ll Need * Experience defining and leading user research projects and programmes at pace, using agile delivery methods * Strong skills in design thinking, research, data analysis, facilitation and story telling * Practical design skills and experience contributing to the end-to-end design process, from exploring and developing ideas through to prototyping, testing and iteration * Experience supporting user research capability development including coaching and mentoring, as well as sharing constructive feedback and knowledge with colleagues

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Product Designer

London, England, UK

Join us as a Product Design Associate * You’ll own the end‑to‑end product design process for small to medium‑scale projects, delivering user‑centred, inclusive outputs aligned to business and enterprise strategies * You’ll define scope, approach and timelines for product design, then execute clearly defined tasks that balance user needs, business goals and technical constraints * This is your chance to collaborate with multidisciplinary teams to understand requirements, iterate outputs and support strategic initiative delivery, while growing your product design craft * You'll work from home some of the time but be expected to be in the office one day per week What you’ll do Our bank builds simple, accessible and inclusive experiences, and your expertise is key to bringing these to life. You’ll own product design for small to medium‑scale projects, so our outputs align with project objectives, business goals and experience design strategy. You’ll make project‑level product design decisions within defined authority, informed by insights, to deliver user‑centred, inclusive solutions. You’ll balance creativity and innovation with brand alignment, accessibility and technical constraints while communicating decisions and rationale clearly to stakeholders. You’ll work collaboratively across disciplines to clarify objectives, sharing progress, manage risks and alignment issues, and escalate as needed. Your Work Will Focus On * Designing user experiences, information architecture and prototype outlines from end to end * Consistently applying guidelines and standards, contributing to improvements that raise consistency, quality, accessibility and inclusion in product design * Acting as a key contact for stakeholders to manage expectations, support understanding and influence decisions * Contributing to larger plans by supporting the development of programme‑level design activities where required * Continuously developing your skills and domain knowledge and supporting colleagues through feedback and best‑practice sharing The skills you'll need As our Product Design Associate, you’ll understand user‑centred design and have a good working knowledge of product design, design systems and accessible, inclusive design principles. You’ll have experience delivering high‑quality user flows, interfaces and prototypes informed and validated by user research, with a portfolio that shows engaging, user‑centred solutions and clear rationale. You’ll communicate clearly, explain design decisions with confidence, and engage and influence project stakeholders. You’ll Also Bring * Demonstrable skills in design thinking, interface design, information architecture and prototyping * Experience managing and delivering product design projects at pace using Agile delivery methods * Ease in operating in multidisciplinary teams, collaborating with researchers, designers, developers and product managers to ship work that meets objectives * Strong willingness to learn and develop product design skills through hands-on experience

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Product Designer (12 months)

London, England, UKFrom $12/yr

Join us as a Product Designer * You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking * You’ll be operating in a fast-paced environment,working end-to-end to understand user needs and deliver cutting edge design * In this role you’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects * This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office once a week when you need to collaborate closely with your colleagues * We’re offering this role for a period of 12 months What you’ll do As a Product Designer, you'll champion design thinking methodologies to drive your projects forward,including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customersand the business. Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and crafting reports, as well as contributing to playback sessions with multiple stakeholders. Your Responsibilities Will Include * Pushing the usability and market success of our new and current products, enabling us to fulfil our business objectives * Producing journey maps, UX wireframes, hi-fidelityUI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in * Running and managing ideation, brainstorming and critiquing workshops with multiple stakeholders * Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customers The skills you’ll need We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment. To be considered for this role, you must submit a portfolio demonstrating your past work and experience alongside your application. We’ll Also Expect You To Have * Experience of developing customer facing digital applications and products and in launching customer focused digital products * An understanding of user research and the benefits that these insights have on design solutions * A background in user research * Good written and verbal communication skills * Experience of creating solutions that combine the needs of the customer with the needs of the business

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Product Designer (10 months)

Birmingham, England, UKFrom $10/yr

Join us as a Product Designer * You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking * You’ll be operating in a fast-paced environment,working end-to-end to understand user needs and deliver cutting edge design * In this role you’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects * This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office once a week when you need to collaborate closely with your colleagues * We’re offering this role for a period of 10 months What you’ll do As a Product Designer, you'll champion design thinking methodologies to drive your projects forward,including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customersand the business. Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and crafting reports, as well as contributing to playback sessions with multiple stakeholders. Your Responsibilities Will Include * Pushing the usability and market success of our new and current products, enabling us to fulfil our business objectives * Producing journey maps, UX wireframes, hi-fidelityUI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in * Running and managing ideation, brainstorming and critiquing workshops with multiple stakeholders * Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customers The skills you’ll need We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment. To be considered for this role, you must submit a portfolio demonstrating your past work and experience alongside your application. We’ll Also Expect You To Have * Experience of developing customer facing digital applications and products and in launching customer focused digital products * An understanding of user research and the benefits that these insights have on design solutions * A background in user research * Good written and verbal communication skills * Experience of creating solutions that combine the needs of the customer with the needs of the business

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Product Designer (10 months)

Manchester, England, UKFrom $10/yr

Join us as a Product Designer * You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking * You’ll be operating in a fast-paced environment,working end-to-end to understand user needs and deliver cutting edge design * In this role you’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects * This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office once a week when you need to collaborate closely with your colleagues * We’re offering this role for a period of 10 months What you’ll do As a Product Designer, you'll champion design thinking methodologies to drive your projects forward,including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customersand the business. Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and crafting reports, as well as contributing to playback sessions with multiple stakeholders. Your Responsibilities Will Include * Pushing the usability and market success of our new and current products, enabling us to fulfil our business objectives * Producing journey maps, UX wireframes, hi-fidelityUI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in * Running and managing ideation, brainstorming and critiquing workshops with multiple stakeholders * Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customers The skills you’ll need We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment. To be considered for this role, you must submit a portfolio demonstrating your past work and experience alongside your application. We’ll Also Expect You To Have * Experience of developing customer facing digital applications and products and in launching customer focused digital products * An understanding of user research and the benefits that these insights have on design solutions * A background in user research * Good written and verbal communication skills * Experience of creating solutions that combine the needs of the customer with the needs of the business

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Natwest Group office locations

Edinburgh, Scotland, UK London, England, UK Birmingham, England, UK Manchester, England, UK

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