IT Project Manager II
Definition -------------- Definition: Under the general supervision of the Salt River Pima-Maricopa Indian Community (SRPMIC) Information Technology (IT) Department Project Management Supervisor, the IT Project Manager II is responsible for the successful completion of all IT projects. Works with the IT department staff and clients to complete assigned enterprise implementations of new IT systems and/or system upgrade projects. Guides IT resources towards ultimate client business solutions and assumes a leadership role in ensuring proper project planning, resources scheduling, project budget management, project evaluation and client satisfaction. This job class is treated as FLSA Exempt. Essential Functions: Essential functions may vary among positions and may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be comprehensive listing of tasks performed by all positions in this classification. Distinguishing Features: The IT Project Manager II is distinguished from the IT Senior Project Manager by developing project management leadership skills in preparation to become an IT Senior Project Manager. This job class is also distinguished from the IT Project Manager I position by having individual project responsibilities. Mentors the IT Project Manager I and customers with project management methodologies. Examples of Tasks --------------------- Tasks: 1. Project Management: Determines, documents and manages project scope, schedule and budget. Serves as Project Manager on multiple projects of various complexities at the same time. Utilizes and strictly follows a phase project management methodology. Ensures methodology is followed by entire project team. Communicates effectively to all levels of the organization. Takes ownership of the project budget and schedule. Tracks project expenses and staff hours worked weekly. Prepares monthly status reports and presents project status reports to customers, sponsors, management and administration. Commits to a quality project. Works with IT Management to assemble a project team composed of IT staff and consultants. Then, facilitates the advancement of major projects through various phases of project implementation. Analyzes projects to ensure conformance with Community and IT strategic plans. Seeks opportunities to improve original project intent. Resolves difficult problems and conflicts. Ensures that project progress, assumptions, scope changes, issues and risks are appropriately documented and addressed. Utilizes change management best practices including organizational readiness, stakeholder analysis, and change communications in order to improve project success and post-implementation customer adoption. Works with PMO Management to develop and manage the project contracts. 2. Leadership: Develops leadership skills and promotes shared responsibility among the team. Seeks to further group empowerment and conflict resolution. Resolves problems, reviews preliminary design reports and prepares project status reports for project sponsors, management and Tribal Government Administration. Listens and communicates effectively with a diverse group of people. Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints. Champions continuous improvement efforts within the PMO division, Information Technology department and the Community. 3. Operational Effectiveness and Efficiency: Promotes project management excellence. Ensures adherence to established project management standards and meeting established project performance metrics. Thinks creatively and is driven by opportunities to continually improve. Demonstrates continuous effort to improve operations, decrease turnaround times and streamline work processes. Works cooperatively to provide quality seamless customer service. Recognizes and champions potential areas where existing policies and procedures require change or wherever new ones need to be developed. 4. Mentorship \& Training: Mentors Project Manager I to attain the technical and business skills necessary to perform independently and attain further career progression goals. Mentors SRPMIC staff and vendors on established project management methodology. Provides training on project management methodologies, MS Project, communication, leadership and other needed training to all SRPMIC staff, customers and vendors. 5. Miscellaneous: Performs other IT job related tasks as assigned by the IT Project Management Supervisor, IT Project Management Manager or IT Director. Knowledge, Skills, Abilities and Other Characteristics: Knowledge of the history, culture, laws, customs and traditions of the SRPMIC. Knowledge of project organization and management including monitoring time and dollar expenditures for tasks performed. Knowledge of IT Best Practices. Knowledge and skill with IT Project Management including project requirements, design, test, cost estimates, deliverables, design review, design reports and project status reports. Knowledge of Microsoft Solutions Framework Methodology. Knowledge of Business Process Re-engineering. Knowledge of Root Cause Corrective Action and Problem Management. Skill with verbal and written communication. Skill processing data into action plans and directives to meet objectives. Skills presenting technical concepts to non-technical executive staff. Skill developing as-is and to-be process and procedures. Skill setting IT goals and objectives. Skill establishing and maintaining effective working relationships with co-workers, users and vendors. Ability to execute directives and strategic plans to meet projected goals. Ability to function as an IT team lead by mentoring project team members. Ability to work with, and manage, consultants and vendors. Ability to adapt to a change in work project schedule. Ability to use initiative and judgment to work independently while recognizing matters that will require management’s awareness. Ability to exercise resourcefulness in addressing new problems. Ability to mediate conflict resolution regarding project management and escalate appropriately. Ability to evaluate and streamline work processes. Ability to utilize problem-solving techniques as well as the ability to improvise creative solutions. Ability to set priorities to meet established and changing deadlines. Ability to perform a range of supervisory responsibilities especially working with Project Manager I. Ability to develop Requests for Proposal (RFP), establish evaluation criteria and select and work with IT Management and qualified vendors. Ability to effectively use Microsoft Project 2010. Ability to effectively use Microsoft Project Server 2010. Ability to effectively use MS Office including Microsoft Word Excel, and PowerPoint 2010. Ability to effectively use Microsoft SharePoint 2007/2010. Minimum Qualifications -------------------------- Education \& Experience: A Bachelor’s degree from an accredited college or university in Information Systems/Technology, Management of Information Systems, Computer Science, Project Management or closely related discipline is required, AND5 years experience in a computer related industry required including experience in the following areas: 4 years working in an IT environment assessing end-user requirements for IT equipment and application systems is required. 4 years Project Management experience is required. Professional Project Management (PMP) Certification preferred. Equivalency: Any equivalent combination of education and experience that will allow the applicant to satisfactorily perform the duties of the job may be considered. Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill. Special Requirements ------------------------ May be required to work beyond normal work hours at times including night, weekends and holidays. This position is required to be the ultimate team player. Significant flexibility, including the ability to embrace change is required. All applicants applying for jobs will be subject to Pre-Employment Drug Test and extensive Fingerprint and Background Check. In addition, all employees providing services to a campus with children will be subject to the “Community Code of Ordinances”, Chapter 11 “Minors”, Article X. “Investigation of Persons Working with Children”, random drug testing and completion of a background check every five (5) years. * Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. "SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate. In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission). Documents may be submitted by one of the following methods: 1) attach to application 2) email to HRRecruitment@srpmic-nsn.gov 3) fax (480) 362-5860 4) mail or hand deliver to Human Resources. Documentation must be received by position closing date. The IHS/BIA Form-4432 is not accepted. Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters. The SRPMIC offers a comprehensive benefit package including medical, dental, vision, life, disability insurance, and a 401(k) retirement plan. In addition employees enjoy vacation and sick leave and 13 paid holidays.