Jobs in Cape Town South Africa

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UI/UX Designer

TransPerfect ConnectCape Town, Western Cape, South Africa

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Senior Product Designer

AriloCity of Cape Town, Western Cape, South Africaremote

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Senior Business Analyst

Watchmaker GenomicsCape Town, Western Cape, South Africaremote

3 months agovia universal intelligenceApply ›

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Technical Analyst

Open Box SoftwareCity of Cape Town, Western Cape, South Africaonsite

From $200/yr

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact. We are looking for an experienced Technical Analyst to join our Support team. The ideal candidate has a strong technical background, is customer-focused, and is skilled in supporting complex business applications. You will be the go-to expert for troubleshooting, client engagement, and delivering top-tier solutions across multiple bespoke applications and systems. This role requires a deep understanding of support procedures and service, data extraction, functional analysis and troubleshooting, and reporting, combined with the ability to handle real-time support queries from a global client base. You will work within a high-performing, self-managed team that values effective communication and problem-solving. You'll also contribute to improving our support processes by sharing knowledge and working collaboratively with both technical teams and clients. Responsibilities Technical Analysis * Provide 1st and 2nd line support for a system or portfolio of applications. * Use MS SQL to query databases, manage data extractions, and develop custom reports to meet client needs. * Troubleshoot and resolve SQL query issues, ensure data accuracy, and test report outputs for completeness. Application Administration \& Configuration * Document functional changes, ensuring transparency in updates, and work closely with clients to keep them informed. * Monitor application/system performance. System Support * Act as a Subject Matter Expert for clients utilizing complex business solutions of an enterprise and/or bespoke nature. * Provide expert-level support for troubleshooting system-related issues, guiding clients toward efficient solutions. * Utilise and manage a ticketing system to log, track, and resolve incidents and service requests. * Diagnose and troubleshoot application or system errors, including data-related, functional and performance issues. * Identify when escalation is necessary for complex problems. * Perform or assist with system testing, maintenance, and deployments. Client Engagement \& Issue Resolution * Engage with clients globally to understand business processes and system-related issues, offering timely, accurate solutions. * Proactively identify potential problems and investigate incidents, providing clear documentation and follow-up until resolution. Process Improvement * Identify areas where support processes can be enhanced, sharing insights with the team to drive improvements in service delivery. * Identify tools that can be leveraged to improve service delivery. User Training \& Knowledge Sharing * Conduct user training sessions to help clients and internal teams understand system functionalities and best practices. * Participate in change management and release processes. * Share knowledge within the team to build the skills of all team members and foster collaboration. Requirements * Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience. * 4+ years of experience supporting complex ERP systems or custom business applications. * Proficiency in SQL querying and trouble shooting. * Strong understanding of SQL database structures and application architecture. * Ability to troubleshoot software issues and investigate technical incidents across multiple platforms. * Proven track record of working closely with clients to understand their needs and resolve complex issues. * Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. * Highly organized, with strong attention to detail and a problem-solving mindset. * Team-oriented and collaborative with a focus on continuous improvement. * Real estate and finance experience would be advantageous. Personal Attributes * Friendly and humble * Conscientious * Empathetic and self-aware * Considerate * Self-motivated * Sound decision-making ability * Team player with good interpersonal skills * Detail-oriented and methodical * Strong sense of ownership and accountability * Willingness to learn and adapt to new technologies Required Skills \& Competencies * Strong understanding of IT application support and service management. * Knowledge of databases (SQL), APIs, and integrations. * Troubleshooting and analytical problem-solving skills. * Excellent communication and customer service skills. * Ability to work under pressure and manage multiple priorities.

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Technical Business Analyst (CPT)

ExecutivePlacements.comCape Town, Western Cape, South Africaonsite

From $126/yr

Recruiter: Datafin IT Recruitment Job Ref: 1261531483 Date posted: Wednesday, March 11, 2026 Location: Cape Town, South Africa SUMMARY: POSITION INFO: ENVIRONMENT: A reputable Asset Management Firm evolving towards AI-enabled, datacentric ways of working and modern operating models seeks a Technical Business Analyst to work at the heart of its data ecosystem, partnering closely with Product Owners and the broader Technology function to shape and evolve a critical enterprise data asset. You will help ensure benchmark data is accurate, governed, and seamlessly accessible — enabling confident decision-making across the firm. The successful incumbent will require a suitable Degree (numerate) or Business Analyst Certification such as FTI or IIBA CBAP with 5-7 years industry experience, favouring individuals with Asset Management industry knowledge. You will also need a thorough understanding of the IT development lifecycle, development frameworks, methodology and implementation. DUTIES: * Take ownership of the delivery, stability and ongoing support of the Benchmark Master data product. * Lead the migration of Benchmark Master onto the modern, democratised Data Platform, aligning to the broader enterprise data strategy. * Drive the delivery of supplementary data features and enhancements to continuously evolve the product. * Engage stakeholders to identify, gather and analyse requirements; translate these into well-defined user stories, high-level technical specifications and solution designs. * Communicate proposals, designs and trade-offs effectively to business users, management and technical teams. * Ensure solutions adhere to Enterprise Architecture principles, regulatory requirements and technology standards. * Analyse and improve business processes, identifying opportunities for optimisation, automation and data-driven enhancement. * Coordinate and support testing activities, ensuring solutions meet functional and non-functional requirements. * Provide clear documentation, process artefacts and knowledge transfer to enable cross-skilling and sustainable team support. * Deliver training and product overviews to relevant business and technology stakeholders. * Contribute to the ongoing support and enhancement of data and communication platforms. * Collaborate closely with Software Engineers, Data Engineers, Analysts, Engineering Leads, IT Heads and Product Owners to shape and execute the technology strategy. * Build strong relationships across Technology and the wider business through consistent, high-quality delivery. REQUIREMENTS: Qualifications – * A relevant Degree (numerate) or Business Analyst Certification such as FTI or IIBA CBAP. Experience/Skills – * 5 – 7 Years industry experience, favouring individuals with Asset Management industry knowledge. * Have a keen interest in modern data, reporting, communication and web technologies. * A thorough understanding of the IT development lifecycle, development frameworks, methodology and implementation * Experience of working in Agile environments, Scrum teams or iterative delivery frameworks * The ability to work in an Agile manner so as to ensure incremental delivery and ongoing momentum is maintained. Advantageous – * Experience working with benchmarks. ATTRIBUTES: * A desire to work within a high-performing team. * The ability to work independently on multiple tasks and to tight timelines. * Ability to analyse, interpret and assimilate information. * A client focused and collaborative approach. * Intellectual curiosity. * The ability to ‘approach and own’ and continuously look for opportunities to develop. * Driven by results.

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Senior Technical Business Analyst – Constantia, Cape Town (Hybrid, 3 Days Onsite)

Smart4 EnergyCity of Cape Town, Western Cape, South Africahybrid

From $890/yr

Senior Technical Business Analyst – Constantia, Cape Town (Hybrid, 3 Days Onsite) We’re hiring a Senior Technical Business Analyst for a Permanent role based in Constantia, Cape Town , with a hybrid setup (±3 days in office per week) . What You’ll Do: * Design end‑to‑end business, system, and data solutions . * Develop business requirement , functional , and technical specifications. * Analyse and test systems for enhancements and investigations. * Collaborate with vendors and internal technical teams on solution delivery. * Drive continuous improvement across processes and systems. * Manage stakeholders effectively and mentor junior team members. What You Need: * Non-Negotiable: Degree in Information Systems, Technology, IT or related. * 5+ years experience as a Business Analyst * Strong hands-on Technical Analysis experience within Enterprise Business Systems * 2+ years in a Senior or Lead Capacity * Proven project delivery record. * Strong understanding of relational databases and data analysis. * Excellent problem‑solving, documentation, communication, and analytical skills. Salary \& Benefits: * Non-Negotiable: ≤R890 000 CTC (already includes Medical Aid \& Retirement Fund). * Over-and-above CTC is a Group Life Cover (Covered for ~2 × your annual salary). * Over-and-above CTC is an Annual Performance‑based Bonus (discretionary). * Permanent role with a hybrid working model (±3 days onsite).

5 months agovia universal intelligenceApply ›

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Account Manager

HoustCape Town, Western Cape, South Africahybrid

6 months agovia universal intelligenceApply ›

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