Jobs at Sona

Account Manager Industriebau (m/w/d)

Du willst dein Fachwissen in einem neuen Arbeitsumfeld einbringen? Dann bist du hier genau richtig! Wir sind mehr als nur Recruiter:innen – wir sind dein persönlicher Karriereberater. Unser Fokus: Dein nächster beruflicher Schritt, in dem du dich wirklich wohlfühlst. Für unseren Kunden, ein international tätiges Unternehmen der Architektur- und Ingenieurplanung in Düsseldorf, suchen wir dich als Key Account Manager (m/w/d) im Rahmen der Direktvermittlung . Benefits: * attraktive Vergütung und betriebliche Altersvorsorge * moderner Arbeitsplatz in zentraler Lage * individuelle Weiterbildungsmöglichkeiten und Coachingangebote * spannende Projekte im internationalen Umfeld * kollegiales Team mit flachen Hierarchien * flexible Arbeitszeitmodelle für eine Work-Life-Balance * regelmäßige Firmenevents und gemeinsames Teambuilding Aufgaben: * du übernimmst die aktive Akquise neuer Kunden und Projekte im Bereich des schlüsselfertigen Hochbaus zur nachhaltigen Erweiterung des bestehenden Netzwerkes * zudem bist du verantwortlich für die Durchführung detaillierter Marktforschungen sowie die professionelle Präsentation des Unternehmensportfolios bei potenziellen neuen Kund:innen * weiterhin betreust du die japanischen Kunden und Projekte in Deutschland und fungierst dabei als zentrale Schnittstelle zwischen allen internen Projektbeteiligten * die Identifizierung und Bewertung von Chancen sowie Risiken gehört ebenfalls zu deinen Aufgaben, wobei du eng mit den operativen Projektteams zusammenarbeitest * im Rahmen deiner Tätigkeit unterstützt du die Vertriebsaktivitäten in West-, Nord- und Süddeutschland durch regelmäßige Besuche von Fachmessen und Branchenveranstaltungen * des Weiteren unterstützt du die Erstellung von Nachtragskalkulationen und stellst den Informationsfluss zwischen Planer:innen, Subunternehmer:innen und Kund:innen jederzeit sicher * abschließend verantwortest du die Pflege langfristiger Kundenbeziehungen und koordinierst die Zusammenarbeit mit externen Parteien zur erfolgreichen Realisierung komplexer Bauprojekte Profil: * du hast ein abgeschlossenes Studium als Bauingenieur (m/w/d), Architekt (m/w/d) oder eine technische Weiterbildung als Bautechniker (m/w/d) erfolgreich absolviert * zudem verfügst du über eine mindestens fünfjährige Berufserfahrung in der Baubranche sowie fundierte Kenntnisse in der Projektorganisation und der Projektabwicklung * deine sicheren Kenntnisse in den gängigen MS-Office Anwendungen wie Excel und Word sowie idealerweise in MS-Project und Allplan zeichnen dich aus * du verfügst über Deutschkenntnisse auf C1-Niveau sowie japanische Sprachkenntnisse auf muttersprachlichem Niveau und bringst zudem gute Englischkenntnisse für die internationale Kommunikation mit * weiterhin bringst du ein hohes Maß an Reisebereitschaft für das Vertriebsgebiet in Deutschland sowie eine ausgeprägte interkulturelle Kompetenz für die Zusammenarbeit mit * abschließend bist du ein absoluter Teamplayer mit souveränem Auftreten, der durch Verhandlungsgeschick punktet und auch in stressigen Situationen stets einen kühlen Kopf bewahrt * für die Ausübung dieser verantwortungsvollen Position bringst du neben deiner fachlichen Expertise auch eine gültige Arbeitserlaubnis sowie einen festen Wohnsitz in Deutschland mit Jetzt bewerben! Mach den nächsten Schritt – mit uns an deiner Seite! Seit 1967 sind wir eng mit dem Arbeitsmarkt vernetzt und wissen genau, welcher Kunde zu dir passt. So startest du nicht nur irgendeinen Job, sondern genau den richtigen. Bewirb dich jetzt und leg los! persona service AG \& Co. KG * Frau Carla Marques-Alvito * carla.marques-alvito@persona.de Niederlassung: Düsseldorf Dieser Job ist doch nicht das Richtige? Mit unserem Job-Newsletter jetzt viele Stellenanzeigen bekommen: Gleich anmelden!

Senior Business Analyst

Job Title: Senior Business Analyst Location: Milton Keynes and London – Hybrid (2 office days) Salary: £65,000 Contract Type: Permanent We are looking for a highly influential Senior Business Analyst to join Personal Group at a pivotal moment in our growth and transformation journey. This is not a traditional BA role. We need a strategic storyteller, someone who can take complex data, insights, and business challenges and translate them into clear, compelling narratives that shape decisions at the highest level of the organisation. You will operate at the intersection of strategy, data, and delivery, partnering with senior leadership and the C-suite to define, articulate, and drive our vision, ensuring every initiative is aligned to our 5-year business plan and ambitious revenue targets. You’ll lead end-to-end transformation, from discovery through to implementation, ensuring that change is not only delivered, but understood, adopted, and impactful across the business. Key Responsibilities Discovery \& Requirements Leadership * Lead discovery sessions and requirements gathering across business initiatives * Define and implement best practice standards for business analysis and documentation * Translate business needs into detailed requirements, user stories, workflows, and business rules Process Analysis \& Optimisation * Analyse current-state processes across insurance, rewards, and benefits offerings * Map end-to-end customer and operational journeys * Identify gaps, risks, and opportunities for automation and optimisation * Recommend improvements to enhance scalability, reduce costs, and improve customer experience Business \& Technical Design * Define eligibility, coverage, rating models, and high-level business architecture * Develop and maintain business capability maps * Communicate complex insurance and SaaS concepts clearly to technical teams and vendors Delivery \& Governance * Maintain full requirements traceability from design through to testing * Coordinate User Acceptance Testing (UAT) and validate business scenarios * Ensure solutions meet regulatory, operational, and customer standards * Support audit readiness through robust documentation and governance Stakeholder Engagement \& Leadership * Translate complex data and business challenges into clear, persuasive narratives that drive executive decision-making * Influence and challenge senior stakeholders, including C-suite, to shape strategic direction * Use insight and evidence to build compelling business cases aligned to long-term growth and revenue outcomes * Act as a trusted advisor, guiding leaders through ambiguity with clarity and confidence * Mentor and elevate other analysts, building a high-performing BA capability Skills \& Experience Essential * Strong prior experience as a Business Analysis * Strong analytical and problem-solving capability, with the ability to interrogate complex data and processes * Proven experience in a regulated environment (insurance and/or SaaS) * Experience with Agile delivery and digital/UX-focused projects * Strong stakeholder management skills, including engagement at senior leadership level * Experience documenting complex business rules and system requirements * Systems thinking approach with a focus on end-to-end solutions * Experience supporting or leading digital transformation and automation initiatives * Proficiency in tools such as Jira, Confluence, and Microsoft Office Suite * Excellent written, verbal, and facilitation skills Desirable * Background working closely with engineering or technical teams * Familiarity with UX/UI principles and user-centred design * Relevant degree (e.g. Business, Computer Science, Engineering) or equivalent experience * Professional certifications in Business Analysis No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personal Group is proud to be an inclusive employer and encourages applications from a diverse range of candidates. If you require reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Recruitment Team. The Company The Personal Group family offer a range of products help protect, connect, and engage the UK workforce with communication tools, employee benefits, and health insurance plans. Innecto offer specialist pay and reward and employee experience consultancy. Together we provide a full-service solution to help our clients stand out as an employer of choice. Our mission is to protect the unprotected and connect the unconnected. We want to make work happy, for everyone. Why? Because when people are happy, they're more productive. And when people feel like they make a difference, they do. Today we're making work happy for more people than ever before, and we are looking for great people to help create a brighter future for the UK workforce. Could you be our next great hire?

Business Analyst

Business Analyst Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role As a Business Analyst, you will play a key role in delivering business and technology change by identifying, analysing, and translating business needs into clear, actionable requirements. Acting as the bridge between business stakeholders and delivery teams, you will ensure solutions are aligned to strategic objectives, customer needs, and regulatory requirements while delivering measurable value. You’ll work across a range of initiatives, supporting end-to-end delivery, improving business processes, and helping the organisation adapt to change in a fast-paced, regulated environment. Key Responsibilities • Elicit, analyse, and document business requirements using workshops, interviews, and process mapping techniques • Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria • Collaborate with stakeholders, IT teams, and third-party vendors to support end-to-end delivery • Challenge and refine requirements to ensure alignment with strategic objectives and value delivery • Support solution design, testing (including UAT), and defect resolution • Analyse and improve end-to-end business processes to enhance efficiency and effectiveness Skills \& Attributes • Proven experience as a Business Analyst within change, IT, or transformation environments • Strong requirements engineering skills (e.g. BRDs, FRDs, user stories) • Experience working in Agile, Waterfall, or hybrid delivery models • Excellent stakeholder management and communication skills • Strong analytical thinking with attention to detail • Ability to translate complex business processes into clear, actionable requirements What’s in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: • Competitive salary and comprehensive package, contributory pension, and health cash plan • Opportunity to buy/sell holiday giving you even more control over your work-life balance • Flexible benefits including private medical insurance and lifestyle discounts • A culture that values collaboration, development, and wellbeing Could this be you? Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you. Apply now to join a team that makes a real impact. Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers Your Application Journey • Call with our Talent Acquisition team • 1st stage Technical interview with the Hiring Manager • 2nd stage Competency-based interview (60 minutes) We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Product Lead External Manufacturing 90-100%

Roche Switzerland bridges the gap between pharmaceuticals and diagnostics. Important research and development functions are located here. For our long-standing customer, Roche Diagnostics International AG in Rotkreuz, we are looking for a Product Lead External Manufacturing 90-100% Background: Global External Manufacturing is the competence center for parts and products in the diagnostic workflow, manufactured by external suppliers. This includes the development of new products, product care activities, the assurance of supply as well as the supplier selection and maintenance in close collaboration with Procurement. The Perfect Candidate: As Product Lead you are the focal point for your designated products and work in an interdisciplinary team ensuring a holistic view of necessary activities. In this position you have versatile and varied responsibilities interacting with our Suppliers, Supply Chain, Quality and Regulatory as well as System Development and Business Management ensuring continuous learning and development. Together with the team members you have the possibility to exercise your leadership, enfolding the swarm intelligence of the people surrounding you. The need to visualize complex interdependencies for fact based decision making, ensures ample opportunity to use your communication and presentation skills. Tasks \& Responsibilities: * End-to-end product ownership: Accountable for assigned products across quality, supply, cost, and compliance throughout the entire product lifecycle * Product \& production governance: Own and manage product specifications, production processes, and all related changes, deviations, and complaints * Operational excellence \& performance: Ensure overall product performance, including production capacity planning, output monitoring, and continuous improvement initiatives * Leadership \& decision-making: Lead the cross-functional Squad, drive prioritization, and act as key decision-maker to ensure alignment with strategic objectives and the OneRoche mindset * Stakeholder \& supplier management: Serve as the central interface for internal and external stakeholders, including suppliers, business teams, and development functions * Financial \& budget responsibility: Own and manage product-related budgets (OPEX, CAPEX, development), including cost control and identification of optimization opportunities * Risk \& compliance management: Drive operational risk management, ensure compliance with regulatory and quality standards, and oversee product-related documentation * Reporting \& continuous improvement: Lead Annual Product Reviews, monitor KPIs, and initiate improvement measures based on data-driven insights * Supply chain \& inventory oversight: Monitor demand forecasts, safety stock levels, and ensure alignment between suppliers and internal supply chain targets Must Haves: * University degree in Engineering, Natural Science or related disciplines * Min. 3 years of work experience in IVD product management and production engineering * Ability to think strategically and systemically, willingness to try new ideas and participate in changes * Leadership experience and skills, including the ability to get things done with a proven track record of consensus building and conflict management in challenging situations * Self-motivated, autonomous, structured and goal-oriented mindset with a solution oriented balance of short term mitigation and long term solution * Ability to effectively communicate with all levels of the organization by establishing credibility and building rapport * Executive presence where you perform well under pressure and with decisiveness * Excellent communication skills in German and English * Travel required 10(-20)% Nice to Haves: * Experience in IVD product development following design control, manufacturing and testing * Knowledge of Process Management methodologies (Lean, Six Sigma, etc.) and in-vitro diagnostic related regulations, such as ISO 13485, IVDR, FDA 21 CFR part 820 etc. What you are offered: * Modern campus with plenty of green spaces and meeting zones * Central location with highway access and train station nearby * Varied job profile * Home office option up to 40% * Further training opportunities through temptraining * Working in a dynamic and motivated team uf 16 peers * Good remuneration You are welcome to send your complete application documents to Ms. Nadine Rutz.

Personal Trainer

Wellness Director (Nurse-RN/LPN/LVN)

You. Belong. Here. At Sonata Viera we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere! If that's not reason enough, as a certified Great Place to Work for 8 years in a row, we proudly offer eligible team members: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Generous Paid Time Off (PTO) Plan and paid holidays 401(k) Retirement Savings Plan with company match You deserve to be part of our thriving culture! Apply today! info.flclearinghouse.com: Job Overview | Responsibilities: The Wellness Director reports to the Executive Director and is responsible for the administration of nursing services. He/she directs, plans, and coordinates the services and activities of professional nursing and auxiliary nursing personnel in rendering resident care. The Wellness Director will interpret policy and regulations to all nursing personnel and ensure compliance. Responsibilities include: analysis and evaluation of nursing and related services rendered to ensure quality of resident care; oversight of resident healthcare service’s needs, including the overall medication delivery system and the coordination of in-service training for the Wellness department; contributes directly and positively to the team approach to quality resident care by attending to and assisting with a variety of physical, emotional, and social needs to help residents maintain the highest level of independence possible. Responsible for ensuring clinical services are provided in accordance with state regulations, accepted clinical standards, and Community policies procedures. Assists in the coordination and management of nursing and personal care associate services provided to residents. Provides nursing services to residents: Resident Instruction Wellness Counseling Health Promotion Disease Prevention Provides care and services to residents whose conditions are chronic and stable. Verifying resident’s medication regimen with physicians or healthcare practitioners for Residents who require supervision. Provides assistance to Residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility, if needed. Is aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care and the regulations of the state’s nursing commission; ensures and maintains regulatory compliance with all such regulations. Assists in the coordination and management of care and services for residents through the following: Move-In Process Pre move-in wellness review, review of paperwork, and initial Resident Service Plan Development. Wellness Review and Plan Identifies need for additional assessment, health monitoring, or other coordination of care needs. Initiates Resident Wellness Plan review process. Coordinates Resident healthcare in collaboration with residents, their families, and outside healthcare agencies, including referral when indicated. Conducts regular Wellness Plan Reviews with Resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur. Staff Training, Education and Supervision: Coordinates and participates in initial job-specific orientation and training through routine review of training documents, in accordance with community policies procedures. Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing. Reviews documentation and communication of Wellness Associates. Supervises assigned personnel in the delivery of nursing services and assistance with activities. Proper and accurate documentation. Delegation: May provide RN delegation, if an RN, in accordance with state regulations and Community policy. Available after-hours for issues related to current resident needs; may be required to return to the Community or to conduct offsite assessment at certain times. Infection Control: Maintains compliance with Community policies on Immunizations, Infection Control, and Infectious Disease Management. Move-Out/Discontinuation of Services: Assists Residents who no longer require services. Quality Assurance: Completes routine auditing of all resident care systems, in accordance with all QA tools. Prepares monthly Wellness staffing schedule. Provides weekly reports to General Manager regarding any issues associated with the provision of core services for the AgeWell Solvere Living Managed Community and prepares summaries to be provided to the governing authority, in accordance with the schedule established by the governing authority. Participates in other resident care services and community-related duties, as assigned by the Executive Director. Follows all emergency procedures. Understands all safety policies and procedures. Communicates effectively with Executive Director and other community team members. Qualifications: Must be a Registered Nurse or a Licensed Practical/Vocational Nurse licensed to practice in the State with either of the following: A baccalaureate degree in nursing and a minimum of two (2) years of full time, or the equivalent of full-time, clinical experience in nursing, at least one year of which shall be in a home healthcare agency or Community health program that included care of the sick at home; or A diploma or associates degree in nursing and at least four (4) years of full-time, or the equivalent of full-time, clinical experience in nursing within the past ten (10) years, at least (1) year of which shall be in a home healthcare agency or Community health program that included care of the sick at home. Experience and passion in working with seniors. Able to perform tasks which may be physically demanding such as pushing, bending, and lifting up to 60 pounds. Able to maintain positive working relationships with Residents, their families, peers, and other staff members. In good physical and emotional health and free of communicable diseases Able to perform frequent lifting, pushing, pulling, moving of equipment, bending, and stooping. Able to spend long periods of time on foot. * Able to react quickly in any situation.

Legal Analyst - Subscription (Late Shift)

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one \& done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius. We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Legal Analyst to join our global team. Shift: 2pm - 10pm Position Overview: The Legal Analyst is responsible for assisting in the roll out and operational delivery of two exciting new services aimed at the intersection between law and technology. The Legal Analyst will assist in all aspects of service delivery, service refinement, product development and client relationship management, thereby acquiring a niche FinTech skillset. Responsibilities: Process Digitise paper questionnaires and contracts using our platform such that investors can invest in a fund with minimum hassle and maximum efficiency Map each questionnaire to a master questionnaire such that investors can reuse their responses across multiple investments Sense check completed investor questionnaires to maximise efficiency for fund counsel's subsequent review Manage Side Letter administration on behalf of our clients by extracting and categorising agreed clauses Track and report on the completion status of investors within each fund using purpose-built dashboards Ensure that all activity reflects a defined process and is undertaken within set parameters Manage your queue in the client care service-desk within agreed processes and performance metrics while providing call trend analysis and pro-active suggestions for improvement People Manage client relationships (chiefly investment managers and law firms), identify service development areas and take responsibility to ensure they get delivered Assist investors to complete their contracts and questionnaires online Train clients, their law firms and investors to use the platform efficiently Work closely with law firms for each fund to maximise the efficiency of our team's checks Comfortably present to senior clients on product demonstrations and status update calls Work closely with management to highlight any subscription and client care issues Work closely with the KYC and FATCA/CRS team so that the investors progress seamlessly from one stage of onboarding to the next Continuous Improvement and System Work with the General Counsel and Senior Legal Analyst to refine operational procedures as the team expands over time Develop a deep understanding of the platform and proactively suggest improvements in order to maximize efficiency and control risk Listen to clients and investors and suggest technology improvements in pursuit of efficiency Work with the Business Analyst to translate ideas into system changes on our platform Management Manage a varied workload in an efficient manner to meet key client deliverables and deadlines Support the measurement and reporting of performance using well considered indicators Report effectively to management with a 'no surprises' approach Qualifications: Bachelor's degree level qualification in law (essential) Experience in Fund Administration Experience drafting legal contracts and contract review About You Fluent spoken and written English Tech savvy, flexible and outgoing Methodical with an organized and self-starting approach to work. Experience in a professional services environment is advantageous but not essential Willing to work in allocated shift time Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We're not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Benefits: Private Medical Insurance – Comprehensive coverage to support your health Life Insurance – Peace of mind for you and your loved ones Income Protection – Financial support when you need it most Hybrid Working – Supporting work/Life Balance Annual Leave – With extra days that grow the longer you're with us Pension Scheme – Employee matched helping you plan confidently for the future Wellness Budget – Investing in your health with a gym membership Employee Assistance Program – Confidential, 24/7 support for life's ups and downs Enhanced Maternity, Paternity \& Adoption Leave – Because family matters Career Training \& Development – Ongoing learning opportunities to help you grow Paid Volunteering Day – Take time to give back to causes you care about

Customer Success Manager

Business Analyst

Legal Analyst - Subscription (Late Shift)

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one \& done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius. We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Legal Analyst to join our global team. Shift: 2pm - 10pm Position Overview: The Legal Analyst is responsible for assisting in the roll out and operational delivery of two exciting new services aimed at the intersection between law and technology. The Legal Analyst will assist in all aspects of service delivery, service refinement, product development and client relationship management, thereby acquiring a niche FinTech skillset. Responsibilities: Process Digitise paper questionnaires and contracts using our platform such that investors can invest in a fund with minimum hassle and maximum efficiency Map each questionnaire to a master questionnaire such that investors can reuse their responses across multiple investments Sense check completed investor questionnaires to maximise efficiency for fund counsel's subsequent review Manage Side Letter administration on behalf of our clients by extracting and categorising agreed clauses Track and report on the completion status of investors within each fund using purpose-built dashboards Ensure that all activity reflects a defined process and is undertaken within set parameters Manage your queue in the client care service-desk within agreed processes and performance metrics while providing call trend analysis and pro-active suggestions for improvement People Manage client relationships (chiefly investment managers and law firms), identify service development areas and take responsibility to ensure they get delivered Assist investors to complete their contracts and questionnaires online Train clients, their law firms and investors to use the platform efficiently Work closely with law firms for each fund to maximise the efficiency of our team's checks Comfortably present to senior clients on product demonstrations and status update calls Work closely with management to highlight any subscription and client care issues Work closely with the KYC and FATCA/CRS team so that the investors progress seamlessly from one stage of onboarding to the next Continuous Improvement and System Work with the General Counsel and Senior Legal Analyst to refine operational procedures as the team expands over time Develop a deep understanding of the platform and proactively suggest improvements in order to maximize efficiency and control risk Listen to clients and investors and suggest technology improvements in pursuit of efficiency Work with the Business Analyst to translate ideas into system changes on our platform Management Manage a varied workload in an efficient manner to meet key client deliverables and deadlines Support the measurement and reporting of performance using well considered indicators Report effectively to management with a 'no surprises' approach Qualifications: Bachelor's degree level qualification in law (essential) Experience in Fund Administration Experience drafting legal contracts and contract review About You Fluent spoken and written English Tech savvy, flexible and outgoing Methodical with an organized and self-starting approach to work. Experience in a professional services environment is advantageous but not essential Willing to work in allocated shift time Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We're not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Benefits: Private Medical Insurance – Comprehensive coverage to support your health Life Insurance – Peace of mind for you and your loved ones Income Protection – Financial support when you need it most Hybrid Working – Supporting work/Life Balance Annual Leave – With extra days that grow the longer you're with us Pension Scheme – Employee matched helping you plan confidently for the future Wellness Budget – Investing in your health with a gym membership Employee Assistance Program – Confidential, 24/7 support for life's ups and downs Enhanced Maternity, Paternity \& Adoption Leave – Because family matters Career Training \& Development – Ongoing learning opportunities to help you grow Paid Volunteering Day – Take time to give back to causes you care about

Senior Engineering Manager

ISSA is looking for a Senior Engineering Manager! 100% Remote position (must reside in an ISSA-eligible state: AZ, CT, FL, GA, ID, IL, IN, NC, NV, OH, OR, PA, SC, TN, TX, UT, VA, WI) About ISSA: ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, health coaches, medical professionals, and more! For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 250 employees, we have certified nearly 500,000 trainers in 174 countries. We were recently recognized as a Best Place to Work and Healthiest Employer by The Phoenix Business Journal, a Fastest-Growing Private Company by Inc. Southwest Regionals, and a Workplace by USA Today! We are adding an Sr. Engineering Manager to our team of relationship-builders who are laser-focused on providing exceptional service to our students. We are tenacious and resilient in pursuing personal and professional success while incorporating fun into every day! A Fastest-Growing Private Company by Inc. Southwest Regionals, and a So What's the Job? We’re looking for a Senior Engineering Manager to lead the technical delivery and ongoing evolution of the backend systems that power our student journey. This role owns the services and integrations that connect our middleware to core platforms across our learning ecosystem - including learning management systems (Brightspace), community tooling (Circle), and other downstream systems - ensuring a reliable, scalable, and cohesive end-to-end experience for our students. This is a hands-on leadership role: you’ll directly manage a small team of engineers, guide technical execution day-to-day, communicate clearly and proactively with the team, and stay close enough to the work to help unblock delivery and raise the bar on quality, speed, and clarity. You’ll report to the SVP of Engineering and partner closely on architectural decisions and technical direction. While major platform choices are made collaboratively, you’ll be empowered to make technical calls for your team and act as the primary technical voice in cross-functional partnerships, especially with Product. Why This Role Matters This role directly impacts the student experience and the systems that power learning delivery. You’ll lead the team responsible for making sure students can access, navigate, and complete their learning experience smoothly and reliably, while helping us scale and modernize the platform behind it. What will you do? Team Leadership + Delivery* + Lead and grow a team of 4+ individual contributors, plus external resources/partners as needed + Drive execution across sprint work, roadmap delivery, and fast-moving priorities + Keep the team focused, unblocked, and operating with clear expectations, predictability, and strong accountability + Coach engineers through technical decision-making, solution design, and reliable delivery Platform \& Student Experience Systems* + Own delivery across key platforms and systems that support the student learning experience, including: + Brightspace (LMS) + Middleware/integration services + Community platform tooling (Circle) + Maintain system reliability and ensure a high-quality student experience (performance, stability, usability) Technical Ownership + Architecture Influence* + Stay hands-on enough to review code, guide implementation, and support complex problem-solving + Stay technically engaged by contributing non-critical-path code changes when helpful + Contribute to architecture and solution design decisions (you won’t be the “architect in a vacuum,” but you will inform and shape the decisions) + Serve as a technical soundboard for engineers and help the team make confident, high-quality calls Cross-Functional Partnership* + Partner closely with Product to translate roadmap goals into executable technical plans + Triage incoming work and balance competing priorities across roadmap, support needs, tech debt, and foundational improvements + Act as the technical advocate and primary point of contact for your domain in cross-functional settings + Field technical questions from stakeholders and represent your team with clarity and confidence Qualifications Required Experience* + 3+ years managing and developing engineering teams + 7+ years of technical experience in software engineering + Experience leading delivery for platform systems, integrations, middleware, or complex third-party ecosystems + Strong ability to balance strategy + execution (you can zoom out and get into the details) + Proven track record of partnering cross-functionally with Product and other business stakeholders + Confidence in making technical calls and owning outcomes + Actively uses generative AI tools as a copilot in day-to-day engineering work, and is comfortable integrating them into team workflows. Preferred Experience* + Experience in B2C, e-learning, subscription, or student/customer-facing products + Familiarity with LMS ecosystems (Brightspace/D2L a plus) + Experience managing external dev resources or vendors + Background in APIs, middleware, integrations, and multi-system workflows + Comfort operating in environments with ambiguity, growth, and change How you show up*. We’re looking for a leader who helps the team move forward. Someone who: + Builds trust quickly and communicates clearly + Brings calm structure to competing priorities + Makes decisions and drives progress (without getting stuck in analysis loops) + Raises standards while staying practical and delivery-focused + Leads change instead of resisting it Anything else? Absolutely! Benefits and Perks: This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights: Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right? Employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE! Health \& Wellness Reimbursement: If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year. Work-Life Synergy: Our Core Team members start with 3 weeks of PTO each year and can earn up to 6 weeks each year! And everyone at ISSA gets 9 paid national holidays every year...PLUS 1 floating holiday! Parental Time Off: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid maternity/paternity time to bond with a new child. Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans, along with Health Savingson Account (HSA) and Flexible Savings Account (FSA) options, as well as Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins the 1st of the month after you start. Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another. Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process before your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance! 100% Remote Work: You can say goodbye to long commutes because all of our roles can be performed from the comfort of your own home. To connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office. What Else? We have a 401(k) company match and 100% company-paid life/AD\&D insurance/short-term disability. 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VP of Engineering

Product Business Analyst

Business Analyst

Legal Analyst - Subscription (Late Shift)

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one \& done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius. We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Legal Analyst to join our global team. Shift: 2pm - 10pm Position Overview: The Legal Analyst is responsible for assisting in the roll out and operational delivery of two exciting new services aimed at the intersection between law and technology. The Legal Analyst will assist in all aspects of service delivery, service refinement, product development and client relationship management, thereby acquiring a niche FinTech skillset. Responsibilities: Process Digitise paper questionnaires and contracts using our platform such that investors can invest in a fund with minimum hassle and maximum efficiency Map each questionnaire to a master questionnaire such that investors can reuse their responses across multiple investments Sense check completed investor questionnaires to maximise efficiency for fund counsel's subsequent review Manage Side Letter administration on behalf of our clients by extracting and categorising agreed clauses Track and report on the completion status of investors within each fund using purpose-built dashboards Ensure that all activity reflects a defined process and is undertaken within set parameters Manage your queue in the client care service-desk within agreed processes and performance metrics while providing call trend analysis and pro-active suggestions for improvement People Manage client relationships (chiefly investment managers and law firms), identify service development areas and take responsibility to ensure they get delivered Assist investors to complete their contracts and questionnaires online Train clients, their law firms and investors to use the platform efficiently Work closely with law firms for each fund to maximise the efficiency of our team's checks Comfortably present to senior clients on product demonstrations and status update calls Work closely with management to highlight any subscription and client care issues Work closely with the KYC and FATCA/CRS team so that the investors progress seamlessly from one stage of onboarding to the next Continuous Improvement and System Work with the General Counsel and Senior Legal Analyst to refine operational procedures as the team expands over time Develop a deep understanding of the platform and proactively suggest improvements in order to maximize efficiency and control risk Listen to clients and investors and suggest technology improvements in pursuit of efficiency Work with the Business Analyst to translate ideas into system changes on our platform Management Manage a varied workload in an efficient manner to meet key client deliverables and deadlines Support the measurement and reporting of performance using well considered indicators Report effectively to management with a 'no surprises' approach Qualifications: Bachelor's degree level qualification in law (essential) Experience in Fund Administration Experience drafting legal contracts and contract review About You Fluent spoken and written English Tech savvy, flexible and outgoing Methodical with an organized and self-starting approach to work. Experience in a professional services environment is advantageous but not essential Willing to work in allocated shift time Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We're not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Benefits: Private Medical Insurance – Comprehensive coverage to support your health Life Insurance – Peace of mind for you and your loved ones Income Protection – Financial support when you need it most Hybrid Working – Supporting work/Life Balance Annual Leave – With extra days that grow the longer you're with us Pension Scheme – Employee matched helping you plan confidently for the future Wellness Budget – Investing in your health with a gym membership Employee Assistance Program – Confidential, 24/7 support for life's ups and downs Enhanced Maternity, Paternity \& Adoption Leave – Because family matters Career Training \& Development – Ongoing learning opportunities to help you grow Paid Volunteering Day – Take time to give back to causes you care about

Business Analyst

Business Analyst

Business Analyst

Product Business Analyst

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Senior BI Data Analyst

Main purpose The primary purpose of the role is to be responsible for interpreting data, analyzing results, and providing actionable insights to drive informed decision-making across Key responsibilities • Responsible for gathering and documenting the reporting requirements for the respective business areas • Investigate data sources and query the data using SQL • Document Functional Requirements to the source system • Provide recommendations on presentation of information • Deliver actionable insights that impact business outcomes / experience in using analytics to solve complex business problems • Train and support users • Testing of new Data models • Regression testing relevant reports as part of deployments • Creation of test cases and plans • Ensuring solutions meet the requirements and needs of the business • Effective internal and external stakeholder relationship management • Keep abreast of latest market developments with regards to Data tools and methodologies • Creating and enhancing reports and dashboards, including maintenance and evolution management • Extract information from the warehouse for ad hoc user requests Key Competencies • Strong communication skills • Attention to detail • Ability to collaborate with developers and business users in order to achieve desired results • Analytical Thinking – attention to detail, focus on quality and integrity of output • Solution orientated with ability to resolve complex Data challenges • Ability to prioritise and manage multiple deliverables • Solid planning and organisational skills • Extracting, harmonising and structuring of Data • Action Orientated – results focus, determination to achieve and deadline driven • Intellectual Curiosity – continuous improvement, innovation, and ability to deal with change Qualifications, Skills and Experience • 3-year Degree/Diploma in Information Technology or related fields - essential • 5+ years of working experience as a data analyst, delivering actionable insights that impact business outcomes / experience in using analytics to solve complex business problems • Experience in working with data visualization tools (Cognos or PowerBI preferred) for Proof of Concepts • Proficient in SQL for data analysis - essential • Knowledge of Dimensional Modelling/Data Warehousing • MS Office • Experience in Financial Services or Retail advantageous

Senior BI Business Analyst

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