Jobs at Sap

Product Analyst - Senior Associate - Financial Services

Job Description Leverage strong, hands-on expertise in at least two functional areas within the Murex ecosystem to support configuration, implementation, and continuous optimization aligned with business needs. Develop a deep understanding of banking and asset management processes, including interactions across front office, risk, finance, and operations, ensuring efficient and cohesive end-to-end solution design. Responsibilities * Lead design workshops and show-and-tell sessions with business stakeholders and Murex teams, driving the identification of scalable and aligned solutions * Translate business requirements into clear functional specifications and guide stakeholders toward practical implementations * Perform gap analysis between business needs and standard Murex capabilities; define configurations, extensions, and interfaces accordingly * Evaluate standard Murex products and custom controls, and develop proof-of-concepts (PoCs) to validate integration scenarios * Support architectural decisions in collaboration with Technical Architects to ensure a robust and scalable Murex landscape * Contribute to the consolidation and optimization of the Murex integration architecture * Oversee the full project lifecycle (initiation to go-live), ensuring successful delivery and system integration * Plan and lead delivery phases using structured sprints and milestones * Ensure consistency and performance across the overall Murex application landscape * Monitor project progress, timelines, and risks, ensuring clear and transparent stakeholder communication * Participate in and support end-to-end testing activities to validate business readiness and system integrity Qualifications * Extensive experience as a Business Analyst within a financial institution * Strong hands-on experience with Murex, including full lifecycle implementations * In-depth expertise in at least two Murex functional domains (e.g., FX, Rates, Fixed Income, Equities, Commodities), including: + Product configuration, pricing, and simulations + Valuations and P\&L attribution + Market data and pricing templates + Rules definition, GOM setup, and FO configuration * Proven experience in large-scale transformations, system consolidation, and migrations to Murex * Strong understanding of cross-functional banking processes and dependencies across FO, Risk, Finance, and Operations * Experience in planning and executing test strategies and campaigns * Excellent communication and stakeholder management skills * German – mandatory (professional working proficiency) * French – nice to have Additional Information * An inclusive workplace that promotes diversity and collaboration. * Access to ongoing learning and development opportunities. * Competitive compensation and benefits package. * Flexibility to support work-life balance. * Comprehensive health benefits for you and your family. * Generous paid leave and holidays. * Wellness program and employee assistance. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Company Description Publicis Sapient is a digital transformation partner supporting established organizations in achieving a future, digitally enabled state, both in how they operate and how they deliver value to their customers. We help unlock value through a start-up mindset combined with modern, proven methods. Our approach integrates strategy, consulting, and customer experience with agile engineering and creative problem-solving to deliver measurable business outcomes. Guided by our core values and our purpose, helping people thrive in the brave pursuit of what’s next—our global team of more than 20,000 professionals across 53 offices brings together expertise in technology, data science, consulting, and customer-centricity. By combining these capabilities, we enable our clients to accelerate their businesses through the design and delivery of products and services that their customers truly value.

Exercise Physiologist

Summary The Exercise Physiologist is responsible for coordinating and leading exercise therapy classes for Cardiac and Pulmonary patients, assisting in prevention level programs, managing the SET program, personal training, and assisting with Fitness Center daily operations. Essential Duties and Responsibilities * Maintain competency and knowledge of risk factors, or potential problems, in regards to the needs and concerns of individuals in various age groups * Demonstrate competence in handling the young adult, adult, and geriatric age group * Create exercise prescriptions for patients of all ages * Develop and maintain departmental emergency protocols * Conduct patient interviews/assessments to obtain necessary clinical data and consent forms * Orient new patients to the Lifestyle Center and its various classes * Utilize several different types of equipment for exercise fitness and body fat analysis to progress patient’s fitness level * Help schedule any patient testing needed, and follow up with physicians * Coordinate and lead exercise classes and Cardiopulmonary Rehab classes for SET and general fitness members * Maintain accurate patient files * Act as a patient case manager for every assigned patient * Assist in patient education lectures as needed within the department and community * Maintain equipment cleanliness standards and conduct maintenance checks on all exercise equipment * Assist in the supervision of fitness areas to ensure safety for all members and patients * Remain constantly visible and available for advice and instruction in the exercise area * Conduct orientations on aerobic and strength fitness equipment * Lead group warm up and group fitness classes * Provide input into the development of policies and procedures for the program * Assist with various administrative duties and program responsibilities * Maintain daily exercise logs and medical record summary of patients * Maintain patient progress with appropriate documentation within the clinical record, and provide quarterly physician reports for patients as needed * Assist with departmental outcomes and program recertification * Assist with the training and supervising student interns * Maintain frequent contact with the CVPT and Fitness Center staff * Help with Fitness Center coverage as assigned by the Director * Work to maintain a synergy between the Cardiopulmonary Rehab department and the Fitness Center * Perform other duties as assigned Summary of Other Job Duties and Expectations * Adhere to the Service Excellence Standards and Expectations at Chesapeake Regional Medical Center * Exhibit excellent customer relations to patients, visitors, physicians, and co-workers * Exhibit courteous communication skills and an ability to work with others, exercising good judgment in performance of job duties * Demonstrate courtesy, compassion, and respect to others in adherence of the hospital's philosophy and policy for promoting positive work and customer environments * Work as a team to continuously improve work quality * Demonstrate a commitment to flexible work schedules when it is necessary to ensure patient care * Present self in a positive manner as reflected by personal attire and etiquette * Attend required hospital-wide orientations, meetings, and in-services Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Minimum Required Education: Bachelor’s Degree in Exercise Science with an emphasis on Cardiopulmonary Rehab Preferred Education: Master’s Degree in Exercise Science with an emphasis on Cardiopulmonary Rehab Experience: 1+ years in a supervisory role of adult fitness programs, plus proficiency in body fat analysis, blood pressures, EKG's, and fitness assessment Certificates, Licenses, Registrations Applicants are required to be ACSM certified at time of hire, in addition to being BLS and ACLS certified within 3 months of employment.

Senior Consultant, SAP Signavio

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Senior Consultant, SAP Signavio Professional Services SAP Signavio is currently recruiting for a Senior SAP Consultant to support the delivery/implementation of SAP Signavio Process Intelligence. With an extensive background in analytics and ETL advanced topics, the successful candidate will work with the business and technical stakeholders to implement process mining use cases and generate insights/recommendations from Process Intelligence. Professional Qualifications and Work Experience: Technical Skills: Data Mining, Business Process Mapping and Analytics; Candidates with 2+ years of IT related Business Consulting or Senior Professional Services Delivery roles. Ideally, an experienced process mining professional with multiple years of experience implementing Big Data, BI/Analytics, Process Mining, or rRPA projects for multiple clients across geographies Experience with SAP ERP (S4, ECC) Process, Integrations and Reporting. Technical Skills: Data Mining, Data Extraction and Transformation, Business Process Mapping, Analytics and Data Visualization; Candidates with experience in Business Intelligence, Value Realization and Data Mining/Integration are well suited to this role. Complimentary technical skills include Process Modelling, Enterprise Architecture Documentation, BPMN Consulting Skills Business Advisory Skills: Experience delivering the findings to all relevant stakeholders including top management, as well as building a knowledge base for customer enablement, to ensure further successful rollouts Experience within a global consulting team (e.g. SAP CS\&S or Partner) Degree in Information Technology or related field (e.g. engineering, computer science, etc.) Process Automation Experience (> 2 years) would be valuable Responsibilities of Role: You will work closely with our clients to deploy our SAP Signavio solutions (Process Manager, Process Governance, Process Intelligence) Professional Services delivery to contracted terms and scope: Most Signavio Engagements involve Signavio product configuration, enablement workshops, data connections, value investigations, analytics visualizations and KPI Dashboards and formal “read-outs” with customers of findings and recommendations. Most Signavio PS Engagements involve supporting SAP customers and their SAP Partners Signavio Product Adoption journey and resolving technical challenges that slow adoption and results. You will be the SAP Signavio Subject Matter Expert (SME) on contract. You will provide technical consulting expertise and best practice knowledge for the following: + System and data integration between client systems and our Signavio solution (Custom Data Connectors) + Customization of Signavio solution, including modification of PI Scripts + BPM content migration from other BPM tools (e.g. ARIS, Adonis, BIC, ViFlow, etc.) to Signavio You will analyzing technical requirements, providing expertise on possible solutions, and implementing/deploying those solutions You will prioritize meeting customers goals on time and within budget You will work closely with engineers and consulting teammates on product improvements/methodologies You will share knowledge and be an active team player, to contribute to company objectives Valuable, Complimentary Skills: Strong analytical and communication skills Some experience in programming or scripting (ideally in Python/Javascript/Java or SQL) In-depth knowledge in programming with REST APIs Knowledge of software architecture and software design concepts including cloud infrastructure Experience with various database systems, consuming, and mining data Familiarity with process modeling standards, ideally BPMN 2.0 Fluent in English (Spanish \& Portuguese also valued) Self-motivated, you show initiative and enjoy being part of a great team in an international organization * Team player by contributing, learning, and sharing new knowledge and ideas Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 92100 - 208500(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 438228 | Work Area: Customer Service and Support | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Sales Development Executive - Israel MU

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Within the rapidly evolving Data, AI, and Cloud landscape, SAP’s partner ecosystem is the engine of scale—extending reach, accelerating customer transformation, and unlocking innovation. While SAP’s indirect motion already contributes meaningfully to topline (24%), best-in-class peers demonstrate substantial additional upside. This role sits at the centre of one of SAP’s most important growth levers: scaling indirect cloud revenue in the Corporate segment. The Corporate segment represents a significant opportunity for indirect cloud growth. Increasing competitive intensity in the Enterprise space, combined with SAP’s accelerated move to cloud, creates a clear opportunity to scale through partners with the reach, capability, and investment appetite to drive repeatable outcomes. With more than 800 OP customers representing near- and mid-term cloud potential, an Ecosystem-First approach is critical to unlocking this opportunity by providing partners with the confidence to invest, build, and execute at scale. SAP’s winning plan is to align individually with focus GSSP partners at an executive level on their indirect investment priorities, and to rapidly operationalise those commitments through clearly defined offerings and scalable public cloud templates. This role is pivotal to making that plan real—owning execution, accelerating time to value, and ensuring consistent, measurable outcomes across regions. As Global Sell Business Development Manager – Corporate, you will own and scale indirect business with SAP’s focus Global Strategic Service Providers (GSSPs). In this role, you will accelerate SAP’s indirect route-to-market priorities and directly support the transition to a 100% indirect motion in Corporate by owning GTM execution, commercial models, and partner-led expansion in close collaboration with global and regional GSSP, GPR, and Corporate teams. You will translate executive-level partner commitments into repeatable Corporate offerings, public cloud templates, and field-ready GTM motions that enable increasing partner autonomy across both sales and delivery. This is a highly visible, globally scoped role with clear accountability for execution and outcomes, operating at the intersection of partner strategy, Corporate sales, and cloud growth. In this context, but not limited to, you will: Own execution of the indirect RTM for focus GSSPs in the Corporate segment, driving scale across the SAP Business Suite Lead core indirect workstreams including GTM execution, packaged offering creation, and commercial model design Accountable for securing and operationalising executive-level alignment with strategic partners on their indirect investment plans Build and execute joint Corporate business plans with partners, defining offerings, pricing, incentives, and GTM initiatives Design, standardise, and scale public cloud templates and repeatable solution packages to enable consistent partner delivery Drive the rapid setup and launch of priority offerings and public cloud templates Enable and activate partners through onboarding, enablement, and field programs in collaboration with Partner Recruiting and in-country Seller Partner Managers Integrate partner motions into Corporate account plans through close collaboration with Corporate AEs and local sales leadership Own alignment with Partner Marketing and Demand Management to deploy development funds, generate pipeline, and measure ROI Drive partner-led demand generation through enablement, incentives, and joint campaigns Manage partner performance including forecast accuracy, pipeline contribution, and execution quality Ensure alignment on sales engagement models while driving increased partner autonomy and maturity in execution and implementation Success Looks Like Measurable uplift in indirect cloud revenue in the Corporate segment via focus GSSPs Executive-aligned partner investment plans translated into live, scalable offerings Priority Corporate offerings and public cloud templates launched and adopted Increased partner autonomy and maturity index in sell and deliver motions, reducing dependency on SAP resources Accelerated cloud conversion across OP customers with clear pipeline and forecast visibility Sustained partner investment and confidence driven by SAP’s Ecosystem-First approach Your profile: Min 10 years of working in the Channel business of SAP Partner Ecosystem Success Strong understanding of SAP partner ecosystem and indirect business models. Proven experience in partner enablement, business development, and strategic planning. Ability to manage complex stakeholder relationships across global and local entities. Excellent communication, negotiation, and influencing skills. Experienced in managing global business rollouts of strategic sales and operational programs Deep knowledge of SAP and its strategy, preferably based on prior engagements or professional experience. Strong network across SAP. Exceptional stakeholder management skills, effective across all levels of the organization. Strong analytical, strategic thinking, problem-solving and decision-making skills. Demonstrated success in working in a matrix environment. Strong presentation skills. Excellent team collaboration, proactive networking, and a results-driven approach Proficiency in building robust executive relationships, earning trust, and establishing governance structures. Language Skills: Profficient level of communication in English Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 445020 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Working Student (f/m/d) - UX/UI Software Design and Development Support

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do Assist in developing user interface designs that are intuitive, visually appealing, and optimized for usability. Participate in design reviews and provide constructive feedback to other team members. Help maintain and update design documentation to ensure consistency across channels and platforms. Stay up to date with emerging design trends and technologies. . What you bring Student (f/m/d) at a university or a university of applied sciences + Preferred fields of study: Human–Computer Interaction (HCI), User Experience Design, Communication Design, Digital Media, Computer Science + Computer skills / Programming languages: Fundamental knowledge of HTML5, CSS3, and JavaScript, First steps with TypeScript or strong willingness to learn it quickly + First experience with of the following: react, vue.js, angular.js + Basic Git skills (commit, branch, pull request) and familiarity with VS Code, Experience with design/prototyping tools (e.g., Figma). You don’t need to know everything: Curiosity, clean work, and willingness to learn matter most. We’ll support you in building SAP-specific skills + Interest in SAP Fiori and SAPUI5/OpenUI5 (prior exposure is a plus) + Language skills: Strong verbal and written communication skills in English. German language is a plus. + Soft skills: Ability to work effectively as a team player and visit the office on a recurring basis. Attention to detail and ability to work in a fast-paced environment. + A portfolio that demonstrates experience with design and development Meet your team We are an international team of data engineers, data scientists, developers, researchers, and business expert who collect all available knowledge at SAP and make it available in a large knowledge graph – for AI and for humans. Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages. This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers. #Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid #SAPGermanStudentsCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process* For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 433937 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time | Additional Locations: #LI-Hybrid

Business Process Consultant (w/m/d) als Technical Data Analyst / Data Scientist

Concur Customer Success Manager (m/f/d)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. YOUR FUTURE ROLE As a Senior Customer Success Manager, you will play a pivotal role in fostering trusted relationships with your clients, measured through revenue growth, retention, and relationship health. In this senior position, you will bring your expertise to guide top-tier multinational clients on their journey with SAP Concur, ensuring they feel supported in achieving their strategic goals by leveraging industry insights and best practices. This role offers the opportunity to demonstrate leadership, mentor peers, and refine your unique talents in a dynamic, client-centric environment. Building and executing a strategic territory plan to proactively engage clients throughout their lifecycle. Ensuring portfolio excellence through comprehensive risk forecasting and management. Developing and maintaining strong executive-level relationships with each client through regular and strategic interactions. Preparing and delivering impactful, data-driven client business reviews. Consistently achieving retention and revenue growth targets, with a focus on long-term client success. Acting as a trusted advisor by offering deep industry expertise and extensive knowledge of SAP Concur products. Collaborating closely with Sales teams to identify and capitalize on new growth opportunities. Leading and contributing to process improvement initiatives and organizational growth projects. Driving thought leadership within the team and participating in advanced training and professional development programs. YOUR PROFILE Fluency in German and English. 5+ years of professional experience in Account Management, Customer Success, or similar fields, preferably in SaaS or Travel \& Expense Management. Proven track record of exceeding customer retention and revenue growth targets in a senior role. Strong ability to lead and influence client engagements, including executive-level interactions. Strategic thinker with the ability to ask thought-provoking, business-impacting questions. Skilled in managing complex, cross-functional relationships and portfolios with multiple stakeholders. Highly organized, adept at handling multiple priorities, and maintaining attention to detail. Adaptable to change and thrives in fast-paced, entrepreneurial environments. Willingness to travel within the DACH region to build and maintain strong client relationships. * Advanced understanding of SaaS solutions, with experience in SAP Concur products being a significant advantage. ABOUT THE TEAM Our Client Success organisation serves as the focal point for our clients. We are a mosaic of high-performing individuals who are committed to helping those around us to also achieve excellence. Our mission is to achieve best in class client retention and drive efficient scalable processes, whilst also ensuring that clients can trust in a consistently excellent experience across the company. This role is a direct extension of SAP Concur’s Client Experience mission to become a trusted partner, empowering clients to focus on their purpose and become a best run business. We are committed to creating a diverse team and are looking for individuals that desire to make a difference. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 444807 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Germany #LI-Hybrid

Customer Success Manager- Software Solutions

About Versapay \uD83D\uDE80 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum — giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! Here’s how you’ll make a huge impact here – and on your career: At Versapay, we're seeking an experienced Customer Success Manager to join our Software-focused team. This role is ideal for a seasoned professional with a strong background in managing a strategic portfolio of customers and/or Fintech/Payments, who can leverage their expertise to become a strategic advisor to our customers. This is an excellent opportunity for a highly self-motivated person with a passion for both strategy and impact, looking for the experience to build and scale with our team. Reporting to the VP of Customer Success, you'll be a key player responsible for delivering a world-class experience that our customers have come to expect. Your mission will be to manage long-term relationships, develop a deep understanding of our customers' businesses, and explore innovative ways that Versapay products can support their objectives. ### What you'll do: Customer Lifecycle Management: Seamlessly transition customers from onboarding to long-term adoption Focus on growing installed base revenue Conduct training sessions, regular cadence calls, and Executive Business Reviews (EBRs) Growth and Retention: Develop and maintain Success Plans in collaboration with customers Create and track shared KPIs for retention and growth strategies, including cross-sells, upsells, renewals, and churn mitigation Customer Advocacy: Collaborate with sales, professional services, support, underwriting, marketing, and product teams Represent customer needs in product development initiatives Problem Resolution: Partner with Customer Care to maintain visibility into customer issues Act as an advocate for high-severity requests Drive cross-functional resolution efforts Process Improvement: Propose scalable enhancements to our customer journey Identify and analyze multi-client issues to forecast potential churn risks ### Qualifications: 5+ years of experience in Customer Success or Account Management roles within SaaS-based companies Proven track record managing high ARR customers in the Fintech industry Demonstrated experience managing strategic accounts and engaging with C-level executives Strong presentation skills with a history of delivering compelling proposals and reviews to senior leadership Bachelor's Degree in Business, Marketing, Communications, Economics, or related field Knowledge of strategic account management methodologies and best practices Proficiency in creating and delivering high-impact presentations to diverse audiences, including C-suite executives and decision-makers ### What you'll bring to the team: Customer Obsession: Unwavering focus on customer needs, with the ability to view problems from the customer's perspective and make decisions based on their business impact. Strategic Thinking: Capacity to understand complex business scenarios and align Versapay solutions with customer objectives. Relationship Building: Exceptional interpersonal skills to foster strong, long-term partnerships with key stakeholders at all levels, internally and externally Analytical Acumen: Data-driven mindset with the ability to leverage metrics for assessing success and identifying improvement opportunities. Industry Expertise: In-depth knowledge of the payments landscape, ERP systems, and emerging trends in financial technology. Problem-Solving: Adept at navigating complex technical and business challenges, with a proven ability to drive innovative solutions. Leadership: Ability to influence cross-functional teams and drive initiatives that impact customer success and company growth. Adaptability: Flexible approach to new challenges in a fast-paced, evolving industry Salary range above reflects base salary only. Total OTE ranges from 105k- 125k USD. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Success Manager, Acceleration (BTP)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Summary Acceleration Expert (ACE) - BTP is a key role in Customer Success, focused on driving consumption, value realization, and sustainable usage of SAP Build to drive BTP revenue. At its core, this role focuses on accelerating customers transformation journey by delivering targeted, short but high-impact engagements to unlock sustained consumption potential to drive expansion. Acceleration expert will partner with entire value chain from Sales to Delivery to proactively drive first productive use of BTP with a focus on SAP Build. Purpose of this role is to Accelerate customers transformation journey with SAP Build as an Application Extension, Innovation and Agentic Platform. Stabilize the adoption of SAP Build early in the customer transformation journey setting the foundation expansion. Key Responsibilities Stabilize SAP Build consumption early in customers transformation journey and focus on driving first-project success for SAP Build through short, structured, high-impact engagements that activate platform capabilities, demonstrate value quickly and create momentum for sustained SAP Build consumption and set the foundation to drive expansion revenue. Consumption and expansion focus Drive sustainable SAP Build usage that leads to BTP consumption growth and expansion beyond initial seeded bundles. Use FRE engagement planner and activity repository to plan, track, and forecast consumption outcomes at account. Customer engagement and activation Identify, prioritize, and engage targeted customers with focus to drive consumption. Lead 60–90-day, time-boxed engagements focused on getting the first SAP Build use case live and productive. Analyze customer technical and transformation needs and define a clear 60–90 day success plan aligned to engagement plays (Strategic Positioning, Momentum, Extensions \& Agentic Development, Roadmap). Advisory and value realization Provide advisory guidance on use cases, solution architecture, governance, extensibility, AI and data interplay, and scaling patterns to de-risk the first project. Map customer business goals, processes, and differentiating capabilities to SAP Build capabilities, showcasing clean-core-friendly extension patterns and innovation scenarios. Coach customers on best practices and standard content (Acceleration Packs, demos, technical academy assets) to accelerate time-to-value. Collaboration and handover Operate as a central BTP/SAP Build point of contact during the acceleration phase, orchestrating alignment across account teams, specialists, and delivery stakeholders. Execute structured handovers (Transfer, Pause, Extend, or Co-Ownership) to Sales, RISE-EA, D‑CSM, S‑CSM, or Partners based on engagement maturity and next desired outcomes. Maintain a continuous improvement loop by sharing feedback, best practices, risks, and success stories across regions and global teams. Internal enablement and content feedback Leverage and contribute to SAP Build Acceleration content strategy (Acceleration Packs, demos, technical academy materials) in partnership with the SAP Build Domain Lead. Participate in ongoing enablement such as the SAP Build CSM Bootcamp and internal communities (e.g., SAP Build Blackbelts), and feed structured content feedback into global programs Our Team The Acceleration Expertsits within the Customer Success Organization as part of the Customer Success Management (CSM) team. We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued. The SAP Business Technology Platform CSM team is committed to sustain each other to ensure success, both individually and as a team. We have a pay it forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices and bringing an entrepreneurial spirit to the mission of driving SAP BTP consumption growth together. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences. Role Requirements SAP Specific Knowledge Deep expertise in SAP Business Technology Platform, especially SAP Build, and embedded suite entitlement Ability to map the customer use case to supporting SAP Build capabilities SAP Build positioning and competitive knowledge Proficient in custom Agentic development for SAP LoB Applications using SAP Build. Comfortable in discussing cutting-edge application development including MCP, Agent to Agent integration patterns and AI-powered intelligent application development Account Management Proactively engages with BTP customers to deliver high-impact, short-duration advisory engagements focused on accelerating platform adoption and consumption with special focus on Build Acceleration engagement is dynamically assigned and CSM should be constantly evaluating customer for consumption potential (engagement scorecard) Manages diverse account portfolios, prioritizing Build-seeded and LOB-driven opportunities across regions Collaborates closely with Line of Business (LOB) Customer Success Managers to identify and support projects lacking traditional BTP CSM coverage Applies a farming-sales approach to maximize BTP footprint and revenue expansion within strategic accounts Sales savvy, able to identify new opportunities for customer to leverage new or expanded SAP solutions Functional Experience Possesses competitive knowledge, understanding BTP’s positioning versus hyperscalers and alternative platforms Maps customer business use cases to supporting BTP capabilities and demonstrates immediate business value De-risks early-stage BTP adoption and implementation through targeted, advisory-driven engagements Advises on application extension scenarios, best practices, cloud architecture, governance, extensibility, and scaling with SAP BTP Expert level buying center / LoB(s) domain expertise with deep expertise in one or more industry a plus Experience working in and around cloud software solutions and cloud delivery models along with deep understanding of cloud readiness, characteristics, challenges and benefits Knowledge of SAAS and IAAS processes including provisioning, onboarding, and customer support Soft Skills Demonstrates strong business development and relationship-building abilities to foster customer trust and drive action Exhibits proactive communication and value positioning skills to influence technical and business stakeholders Operates effectively in fast-paced, advisory roles, adapting rapidly to changing project and customer needs Coaches customer teams on best practices and value realization, serving as a catalyst for stakeholder enablement Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 78,000 - 180,700 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 446397 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Head, SAP BDC & AI Customer Success Manager (f/m/d)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. All SAP locations in Germany as for example Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching etc. are possible. What you’ll build The SAP Business Data Cloud (SAP BDC) \& AI Customer Success Manager (CSM) helps customers drive meaningful adoption and consumption of SAP Business Data Cloud in their application projects, positioning BDC as the cloud platform of choice for their business needs. BDC is a SaaS solution that unifies and governs all SAP data while seamlessly connecting with third-party data, enabling business leaders to make impactful and data-driven decisions. As a First Line Leader, you will play a key role in combining leadership and operational expertise to steer and transform a highly motivated team serving an industry in Germany. You will be responsible for delivering business results through proactive customer engagement within the Customer Value Journey. In addition, you will innovatively generate ideas for cACV demand generation to drive growth, safeguard renewals, and minimize churn for successful cloud business. A strong understanding of business KPIs will be essential, as you will take charge of all relevant metrics and tools. Your comprehensive knowledge will empower data-driven decision-making and enable the optimization of strategic execution to achieve exceptional results. Deliver business results: Take ownership of achieving the financial targets and ambitious growth aspirations set for your team and industry within the calendar year. While focusing on meeting short-term objectives, maintain a clear vision of SAP’s long-term goals, including our dedication to ethical business practices and customer success. Align SAP’s overarching strategy with your own business area by developing actionable plans that contribute to sustained, long-term success. Operational excellence: Set up and manage processes to drive business success, from forecasting consumed ACV to renewals, demand generation, and pipeline building. Navigate complexity with confidence and deliver regular updates to management. Drive transformation: The technology and data marketplace evolves rapidly, and so do we. To stay ahead and deliver the best for our customers you will inspire your team to embrace change and turn it into action, motivating them to innovate and adapt. Stay ahead of evolving challenges by anticipating and proactively addressing the changing needs of our customers, employees, and shareholders. Develop people: Lead the growth of your team by providing timely, actionable feedback and coaching to help them excel. Build high-performing teams by cultivating a workplace where everyone feels valued, empowered, and able to contribute their best. Proactive customer engagement and success: Manage your team in proactively engaging customers to facilitate structured account strategies that align SAP solutions with their business objectives throughout their lifecycle. Demand generation \& pipeline development: Lead creative initiatives to identify adoption opportunities and generate demand across your territory. Explore new account opportunities and partnerships while driving pipeline growth within both assigned and unassigned accounts. Scale via partners: Identify top partners, build long-term relationships and develop comprehensive business plans to scale the consumption business together with them. Cross-functional collaboration: Align across SAP teams including sales, customer advisory / presales, demand generation, support, services, and marketing to coordinate impactful strategies, ensuring valuable outcomes for customers. Position SAP BDC as the cornerstone for value creation and innovation. Territory strategy and enablement: Apply a structured approach to territory planning and account management, identify business potentials, and ensure the most effective utilization of people and go-to-market assets. Share strategic insights and enablement practices to maximize success across the team and territory. What you bring Leadership and operational excellence: Demonstrated ability to motivate and guide teams, inspiring them to excel in roles such as Customer Success Manager (CSM) to achieve cACV (consumed Annual Contract Value) targets. Experience leading teams through periods of change with empathy and a positive spirit, ensuring alignment with the strategic business vision. Strategic account management \& proactive demand generation skills: Several years of proven track record of successfully achieving business goals, managing customer relationships combined with a strong understanding of cultivating new opportunities and generating pipeline growth in the fields of sales, customer success management, customer advisory, or consulting sales. Several years of experience working directly with SAP BDC and AI. Industry expertise: Strong knowledge and experience in industries such as consumer products, retail, discrete manufacturing, energy \& services industries, with the ability to provide tailored expertise in these sectors. Cloud expertise and global transformation programs: Deep understanding of cloud software solutions, delivery models, and challenges, as well as involvement in complex global transformation programs in consulting or advisory roles. Analytical and problem-solving skills: Create ideas for cACV demand generation to drive growth, safeguard renewals, and minimize churn, with a strong understanding of business KPIs. Take charge of all relevant metrics and tools, ensuring you possess a comprehensive understanding that empowers data-driven decision-making and optimizes strategic execution. Organizational navigation and risk management: Demonstrated ability to work within complex organizational structures, manage risks, de-escalate critical customer situations, and navigate SAP’s support processes, systems, and tools. Network and relationship-building: Established connections with SAP Market Unit leadership, account teams, and industry teams. Ability to collaborate effectively across partner ecosystems and Solution Management organizations. Foster tight alignment and collaboration with sales and presales teams to ensure a cohesive strategy and unified approach towards achieving business goals * Language proficiency and communication skills: Fluency in German and English, alongside excellent verbal and non-verbal communication skills. Where you belong We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued. The SAP Business Data Cloud \& AI CSM team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. We cultivate a results-driven culture focused on creative solutions and structured engagement approaches that enrich customer experiences and drive measurable outcomes. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 443086 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: All SAP locations in Germany as for example Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, etc. are possible. #LI-Hybrid

Business Analyst - Financial Services m/f/d

At SAP Fioneer, we bring agility, innovation, and deep banking expertise together to shape the future of financial services technology. Spun out from SAP, we build cloud-native, end-to-end core banking solutions that deliver speed, scalability, and efficiency to our clients worldwide. Job location In this role, you have the flexibility to work remotely from any location in Germany. Role Description: From the first day on, you will be working in a real-life client environment, helping companies in the financial services industry achieve speed, scalability, and cost efficiency through digital business innovation, modern cloud technology, and end-to-end solutions across banking, insurance, and finance. Building on this foundation, you will support our team in developing innovative software solutions with direct impact on financial services operations. One of these solutions is the Fioneer Credit Workplace (CWP) – an advanced platform that covers the entire lifecycle of commercial property loans (Commercial Real Estate). As part of your role, you will contribute to the further development of the CWP and actively support its product launch process. You will take on tasks from the following areas: Business analysis and specification: Analysis of business processes and developing detailed requirements in close cooperation with our customers and development teams. Testing: Carrying out functional and integration tests and creating test cases. Documentation: Creation of user manuals and technical documentation. Product development: Support in the preparation of software products for the market. ISO certification: Contributing to the implementation of and compliance with quality standards. Along the way, you will learn how modern software architectures and contemporary delivery models work in practice, gaining hands-on insights into how cloud-native enterprise solutions are designed, developed, and operated. Requirements We welcome candidates with a Bachelor’s or Master’s degree in Computer Science, Business, Finance, Economics, Physics, or Mathematics and equally encourage applications from individuals holding a PhD in Physics or Mathematics 1-3 years of relevant work experience successfully implementing digital transformation projects, experience within Financial Services is a plus SAP expertise is not mandatory Customer-centric mentality, willing to go the extra mile for the customer Demonstrated ability to work well in teams, with positive interactions with colleagues and customers while solving complex problems Excellent written and verbal communication in German and English You will be working alongside some of the brightest and most visionary professionals in the industry. Winning as a team is ingrained in SAP Fioneer's DNA. Benefits Agile Career Growth: No rigid paths – we believe in growing together Empowerment: Embrace our ethos: Own it, become it Flexible Work: Achieve work-life balance with both on-site and remote options Direct Impact: Drive direct impact and create true value from day one Competitive Package: Enjoy competitive compensation, a fast-paced learning path, and dedicated mentorship

Solution Customer Success Manager (S-CSM) for SAP Office of the CFO (oCFO) Finance (NE)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Job Title: Solution Customer Success Manager (S-CSM) for SAP Office of the CFO (oCFO) Finance Location: SAP Office- North East Region USA or Canada What you'll do: Act as a trusted advisor: Build deep executive relationships and earn trusted advisor status with customers. Maximize customer lifetime value: Deliver solution area expertise to customer executives and their line of business. Accelerate value delivery: Drive rapid adoption and consumption of SAP oCFO solutions. Identify new opportunities: Leverage new or expanded SAP solutions, including the upcoming SAP Cloud Business Suite. Mitigate churn: Manage renewals of SAP solutions/services. Support sales: Identify sales leads and assist in expansion and upsell efforts. Crisis management: Handle difficult customer situations and de-escalate crises. Drive renewals and expansions: Focus on subscription or perpetual license-based solutions. Support adoption of broader Finance solution set: SAP S/4HANA Cloud, Public Edition and Intelligent Spend solutions What you bring: Executive presence: Strong relationship-building skills. Business acumen: Deep knowledge of business models, strategies, and processes. Problem-solving: Proven ability to handle complex issues with customer executives. Cloud software expertise: Experience with cloud software solutions and delivery models. Domain expertise: Expert level buying center/Lines of Business domain expertise. Risk mitigation: Ability to apply risk-mitigation strategies. SAP solutions knowledge: Understanding of SAP oCFO solutions and related business processes enabled by such solutions. Technical understanding: Some technical knowledge to address customer issues. Educational background: Bachelor's degree or equivalent required. Software experience: Knowledge of SaaS, PaaS and IaaS processes. Project management: Strong program/project management and governance skills. Commercial skills: Good commercial/deal support skills. Communication skills: Excellent verbal and non-verbal communication skills. Renewals and expansions: Experience driving renewals, expansions, and up-sells. Knowledge of Financial Solutions a plus. Meet your team: Collaboration: Work closely with SAP CSM leadership across all Solution Areas, account teams, industry teams, partners, and solution management organization. Coordination: Coordinate internal SAP and partner resources to ensure value delivery. Skills you'll use: Professional Skills: Business Acumen, Complex Problem Solving, Effective Communication, Customer Orientation, Establishing Trust, Influencing Skills. Tech Industry \& SAP General Skills: Key Performance Indicators (KPIs), Artificial Intelligence, Software-as-a-Service, Technology Innovation, SAP Cloud Suite Portfolio, RISE and GROW with SAP. Role Specific Skills: Customer Value Journey Alignment, Account Governance, Account Strategy, Customer Success Management, Customer Retention, Relationship Building, Technology Solution Adoption, Overcoming Objections. Future Direction: Integration with SAP Cloud Business Suite: Prepare for the transition to SAP Cloud Business Suite, which integrates AI, real-time data, and comprehensive business applications. AI-driven innovation: Leverage AI capabilities embedded in SAP Business Suite to enhance productivity and decision-making. Unified business processes: Utilize SAP Business Suite to streamline operations across finance, HR, supply chain, and more. Scalability and flexibility: Embrace the modular and extensible nature of SAP Business Suite to adapt to evolving business needs. Focus on SAP Cloud Business Suite Finance Solutions SAP Office of CFO (oCFO) Solutions: Record to Report: Utilize solutions such as Blackline, Advanced Financial Close, and Group reporting to enable standard accounting \& financial close processes Quote to Cash: Utilize solutions such as Configure Price Quote (CPQ), Convergent Mediation, and Billing \& Revenue Innovation Management (BRIM) to enable end to end sales processes Treasury: Utilize solutions such as Digital Payments and Multi-Bank Connectivity to enable cash flow management and overall financial health Compliance: Utilize solutions such as Governance, Risk \& Compliance (GRC), Document \& Reporting Compliance (DRC), and Global Trade Services (GTS) to enable adherence to laws, rules, and regulations Financial Planning and Analysis: Utilize SAP Analytics Cloud Planning for collaborative enterprise planning, data analysis, and visualization. * Additional: Utilize Business Technology Platform services to extend oCFO applications and utilize Business Transformation Management solutions to enable the People, Process, and Technology elements of a broader cloud transformation Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 121,000 - 261,800 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 446174 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Senior Associate Data Scientist

Physicists & Mathematicians as Business Analyst - Financial Services m/f/d

At SAP Fioneer, we bring agility, innovation, and deep banking expertise together to shape the future of financial services technology. Spun out from SAP, we build cloud-native, end-to-end core banking solutions that deliver speed, scalability, and efficiency to our clients worldwide. Job location In this role, you have the flexibility to work remotely from any location in Germany. Role Description: After completing your PhD or Master's degree, you will join us as a Business Analyst m/f/d. We ensure that you quickly integrate into your project with tailored project assignments, mentorship, and introductory training, allowing you to acquire the necessary knowledge for your topics on the job. You will gradually take on more responsibility, receive regular feedback and coaching from the project manager, and together we will define your development path. From the first day on, you will be working in a real-life client environment, helping companies in the financial services industry achieve speed, scalability, and cost efficiency through digital business innovation, modern cloud technology, and end-to-end solutions across banking, insurance, and finance. Building on this foundation, you will support our team in developing innovative software solutions with direct impact on financial services operations. One of these solutions is the Fioneer Credit Workplace (CWP) – an advanced platform that covers the entire lifecycle of commercial property loans (Commercial Real Estate). As part of your role, you will contribute to the further development of the CWP and actively support its product launch process. You will take on tasks from the following areas: Business analysis and specification: Analysis of business processes and developing detailed requirements in close cooperation with our customers and development teams. Testing: Carrying out functional and integration tests and creating test cases. Documentation: Creation of user manuals and technical documentation. Product development: Support in the preparation of software products for the market. ISO certification: Contributing to the implementation of and compliance with quality standards. Along the way, you will learn how modern software architectures and contemporary delivery models work in practice, gaining hands-on insights into how cloud-native enterprise solutions are designed, developed, and operated. Requirements Excellent Master’s degree or PhD in Physics, Mathematics, or another Natural Science Above-average abstract thinking capabilities and logic mapping/analytical mindset Interest in Digital Transformation and Financial Services Independent working style, and willingness to take on responsibility Very good language skills in German and English You will be working alongside some of the brightest and most visionary professionals in the industry. Winning as a team is ingrained in SAP Fioneer's DNA. Benefits Agile Career Growth: No rigid paths – we believe in growing together Empowerment: Embrace our ethos: Own it, become it Flexible Work: Achieve work-life balance with both on-site and remote options Direct Impact: Drive direct impact and create true value from day one * Competitive Package: Enjoy competitive compensation, a fast-paced learning path, and dedicated mentorship

SAP Fieldglass Competitive Takeout & Growth Specialist (m/f/d)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Overview We are looking for a motivated and collaborative team member to join the MEE Competitive Takeout and Growth team for SAP Fieldglass. This role supports strategic deal execution, demand generation, and competitive displacement efforts across the region. You will work closely with sales specialists, Customer Success Managers (CSMs), partners, and customers to help drive pipeline growth and win competitive deals. This is a hands-on role focused on execution, enablement, and collaboration — ideal for someone who thrives in a fast-paced, cross-functional environment and is passionate about helping teams win. Key Responsibilities Deal Support: Assist sales teams in positioning SAP Fieldglass against competitors, handling objections, and articulating business value in active deals. Demand Generation: Collaborate with marketing and sales to identify and support regional campaigns and initiatives that generate pipeline. Competitive Enablement: Contribute to the development and localization of competitive playbooks, battlecards, and training materials for MEE. Partner Collaboration: Support partner-led opportunities by providing competitive insights and aligning on deal strategy. Customer Engagement: Participate in customer meetings to support competitive positioning and value realization discussions. Win Room Participation: Contribute to win rooms for complex deals, bringing insights and execution support to the team. Cross-Functional Coordination: Work closely with Sales, CSMs, Product, and Adoption teams to ensure alignment and smooth execution of competitive strategies. Qualifications 3–5 years of experience in enterprise software sales support, competitive intelligence, or customer success, ideally within VMS, HCM, or SaaS. Strong understanding of enterprise sales cycles and competitive dynamics. Excellent communication and collaboration skills. Ability to synthesize competitive insights and translate them into actionable guidance. Comfortable working in a fast-paced, matrixed environment. Experience working with partners and supporting joint go-to-market efforts is a plus. Fluent in German and English; additional MEE languages are a plus. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 444503 | Work Area: Sales Support | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Germany #LI-Hybrid

Customer Success Manager, Acceleration (BTP)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Summary Acceleration Expert (ACE) - BTP is a key role in Customer Success, focused on driving consumption, value realization, and sustainable usage of SAP Build to drive BTP revenue. At its core, this role focuses on accelerating customers transformation journey by delivering targeted, short but high-impact engagements to unlock sustained consumption potential to drive expansion. Acceleration expert will partner with entire value chain from Sales to Delivery to proactively drive first productive use of BTP with a focus on SAP Build. Purpose of this role is to Accelerate customers transformation journey with SAP Build as an Application Extension, Innovation and Agentic Platform. Stabilize the adoption of SAP Build early in the customer transformation journey setting the foundation expansion. Key Responsibilities Stabilize SAP Build consumption early in customers transformation journey and focus on driving first-project success for SAP Build through short, structured, high-impact engagements that activate platform capabilities, demonstrate value quickly and create momentum for sustained SAP Build consumption and set the foundation to drive expansion revenue. Consumption and expansion focus Drive sustainable SAP Build usage that leads to BTP consumption growth and expansion beyond initial seeded bundles. Use FRE engagement planner and activity repository to plan, track, and forecast consumption outcomes at account. Customer engagement and activation Identify, prioritize, and engage targeted customers with focus to drive consumption. Lead 60–90-day, time-boxed engagements focused on getting the first SAP Build use case live and productive. Analyze customer technical and transformation needs and define a clear 60–90 day success plan aligned to engagement plays (Strategic Positioning, Momentum, Extensions \& Agentic Development, Roadmap). Advisory and value realization Provide advisory guidance on use cases, solution architecture, governance, extensibility, AI and data interplay, and scaling patterns to de-risk the first project. Map customer business goals, processes, and differentiating capabilities to SAP Build capabilities, showcasing clean-core-friendly extension patterns and innovation scenarios. Coach customers on best practices and standard content (Acceleration Packs, demos, technical academy assets) to accelerate time-to-value. Collaboration and handover Operate as a central BTP/SAP Build point of contact during the acceleration phase, orchestrating alignment across account teams, specialists, and delivery stakeholders. Execute structured handovers (Transfer, Pause, Extend, or Co-Ownership) to Sales, RISE-EA, D‑CSM, S‑CSM, or Partners based on engagement maturity and next desired outcomes. Maintain a continuous improvement loop by sharing feedback, best practices, risks, and success stories across regions and global teams. Internal enablement and content feedback Leverage and contribute to SAP Build Acceleration content strategy (Acceleration Packs, demos, technical academy materials) in partnership with the SAP Build Domain Lead. Participate in ongoing enablement such as the SAP Build CSM Bootcamp and internal communities (e.g., SAP Build Blackbelts), and feed structured content feedback into global programs Our Team The Acceleration Expertsits within the Customer Success Organization as part of the Customer Success Management (CSM) team. We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued. The SAP Business Technology Platform CSM team is committed to sustain each other to ensure success, both individually and as a team. We have a pay it forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices and bringing an entrepreneurial spirit to the mission of driving SAP BTP consumption growth together. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences. Role Requirements SAP Specific Knowledge Deep expertise in SAP Business Technology Platform, especially SAP Build, and embedded suite entitlement Ability to map the customer use case to supporting SAP Build capabilities SAP Build positioning and competitive knowledge Proficient in custom Agentic development for SAP LoB Applications using SAP Build. Comfortable in discussing cutting-edge application development including MCP, Agent to Agent integration patterns and AI-powered intelligent application development Account Management Proactively engages with BTP customers to deliver high-impact, short-duration advisory engagements focused on accelerating platform adoption and consumption with special focus on Build Acceleration engagement is dynamically assigned and CSM should be constantly evaluating customer for consumption potential (engagement scorecard) Manages diverse account portfolios, prioritizing Build-seeded and LOB-driven opportunities across regions Collaborates closely with Line of Business (LOB) Customer Success Managers to identify and support projects lacking traditional BTP CSM coverage Applies a farming-sales approach to maximize BTP footprint and revenue expansion within strategic accounts Sales savvy, able to identify new opportunities for customer to leverage new or expanded SAP solutions Functional Experience Possesses competitive knowledge, understanding BTP’s positioning versus hyperscalers and alternative platforms Maps customer business use cases to supporting BTP capabilities and demonstrates immediate business value De-risks early-stage BTP adoption and implementation through targeted, advisory-driven engagements Advises on application extension scenarios, best practices, cloud architecture, governance, extensibility, and scaling with SAP BTP Expert level buying center / LoB(s) domain expertise with deep expertise in one or more industry a plus Experience working in and around cloud software solutions and cloud delivery models along with deep understanding of cloud readiness, characteristics, challenges and benefits Knowledge of SAAS and IAAS processes including provisioning, onboarding, and customer support Soft Skills Demonstrates strong business development and relationship-building abilities to foster customer trust and drive action Exhibits proactive communication and value positioning skills to influence technical and business stakeholders Operates effectively in fast-paced, advisory roles, adapting rapidly to changing project and customer needs Coaches customer teams on best practices and value realization, serving as a catalyst for stakeholder enablement Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 78,000 - 180,700 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 446397 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Solution Customer Success Manager (S-CSM) for SAP Office of the CFO (oCFO) Finance (NE)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Job Title: Solution Customer Success Manager (S-CSM) for SAP Office of the CFO (oCFO) Finance Location: SAP Office- North East Region USA or Canada What you'll do: Act as a trusted advisor: Build deep executive relationships and earn trusted advisor status with customers. Maximize customer lifetime value: Deliver solution area expertise to customer executives and their line of business. Accelerate value delivery: Drive rapid adoption and consumption of SAP oCFO solutions. Identify new opportunities: Leverage new or expanded SAP solutions, including the upcoming SAP Cloud Business Suite. Mitigate churn: Manage renewals of SAP solutions/services. Support sales: Identify sales leads and assist in expansion and upsell efforts. Crisis management: Handle difficult customer situations and de-escalate crises. Drive renewals and expansions: Focus on subscription or perpetual license-based solutions. Support adoption of broader Finance solution set: SAP S/4HANA Cloud, Public Edition and Intelligent Spend solutions What you bring: Executive presence: Strong relationship-building skills. Business acumen: Deep knowledge of business models, strategies, and processes. Problem-solving: Proven ability to handle complex issues with customer executives. Cloud software expertise: Experience with cloud software solutions and delivery models. Domain expertise: Expert level buying center/Lines of Business domain expertise. Risk mitigation: Ability to apply risk-mitigation strategies. SAP solutions knowledge: Understanding of SAP oCFO solutions and related business processes enabled by such solutions. Technical understanding: Some technical knowledge to address customer issues. Educational background: Bachelor's degree or equivalent required. Software experience: Knowledge of SaaS, PaaS and IaaS processes. Project management: Strong program/project management and governance skills. Commercial skills: Good commercial/deal support skills. Communication skills: Excellent verbal and non-verbal communication skills. Renewals and expansions: Experience driving renewals, expansions, and up-sells. Knowledge of Financial Solutions a plus. Meet your team: Collaboration: Work closely with SAP CSM leadership across all Solution Areas, account teams, industry teams, partners, and solution management organization. Coordination: Coordinate internal SAP and partner resources to ensure value delivery. Skills you'll use: Professional Skills: Business Acumen, Complex Problem Solving, Effective Communication, Customer Orientation, Establishing Trust, Influencing Skills. Tech Industry \& SAP General Skills: Key Performance Indicators (KPIs), Artificial Intelligence, Software-as-a-Service, Technology Innovation, SAP Cloud Suite Portfolio, RISE and GROW with SAP. Role Specific Skills: Customer Value Journey Alignment, Account Governance, Account Strategy, Customer Success Management, Customer Retention, Relationship Building, Technology Solution Adoption, Overcoming Objections. Future Direction: Integration with SAP Cloud Business Suite: Prepare for the transition to SAP Cloud Business Suite, which integrates AI, real-time data, and comprehensive business applications. AI-driven innovation: Leverage AI capabilities embedded in SAP Business Suite to enhance productivity and decision-making. Unified business processes: Utilize SAP Business Suite to streamline operations across finance, HR, supply chain, and more. Scalability and flexibility: Embrace the modular and extensible nature of SAP Business Suite to adapt to evolving business needs. Focus on SAP Cloud Business Suite Finance Solutions SAP Office of CFO (oCFO) Solutions: Record to Report: Utilize solutions such as Blackline, Advanced Financial Close, and Group reporting to enable standard accounting \& financial close processes Quote to Cash: Utilize solutions such as Configure Price Quote (CPQ), Convergent Mediation, and Billing \& Revenue Innovation Management (BRIM) to enable end to end sales processes Treasury: Utilize solutions such as Digital Payments and Multi-Bank Connectivity to enable cash flow management and overall financial health Compliance: Utilize solutions such as Governance, Risk \& Compliance (GRC), Document \& Reporting Compliance (DRC), and Global Trade Services (GTS) to enable adherence to laws, rules, and regulations Financial Planning and Analysis: Utilize SAP Analytics Cloud Planning for collaborative enterprise planning, data analysis, and visualization. * Additional: Utilize Business Technology Platform services to extend oCFO applications and utilize Business Transformation Management solutions to enable the People, Process, and Technology elements of a broader cloud transformation Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 121,000 - 261,800 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 446174 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Head, SAP BDC & AI Customer Success Manager (f/m/d)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. All SAP locations in Germany as for example Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching etc. are possible. What you’ll build The SAP Business Data Cloud (SAP BDC) \& AI Customer Success Manager (CSM) helps customers drive meaningful adoption and consumption of SAP Business Data Cloud in their application projects, positioning BDC as the cloud platform of choice for their business needs. BDC is a SaaS solution that unifies and governs all SAP data while seamlessly connecting with third-party data, enabling business leaders to make impactful and data-driven decisions. As a First Line Leader, you will play a key role in combining leadership and operational expertise to steer and transform a highly motivated team serving an industry in Germany. You will be responsible for delivering business results through proactive customer engagement within the Customer Value Journey. In addition, you will innovatively generate ideas for cACV demand generation to drive growth, safeguard renewals, and minimize churn for successful cloud business. A strong understanding of business KPIs will be essential, as you will take charge of all relevant metrics and tools. Your comprehensive knowledge will empower data-driven decision-making and enable the optimization of strategic execution to achieve exceptional results. Deliver business results: Take ownership of achieving the financial targets and ambitious growth aspirations set for your team and industry within the calendar year. While focusing on meeting short-term objectives, maintain a clear vision of SAP’s long-term goals, including our dedication to ethical business practices and customer success. Align SAP’s overarching strategy with your own business area by developing actionable plans that contribute to sustained, long-term success. Operational excellence: Set up and manage processes to drive business success, from forecasting consumed ACV to renewals, demand generation, and pipeline building. Navigate complexity with confidence and deliver regular updates to management. Drive transformation: The technology and data marketplace evolves rapidly, and so do we. To stay ahead and deliver the best for our customers you will inspire your team to embrace change and turn it into action, motivating them to innovate and adapt. Stay ahead of evolving challenges by anticipating and proactively addressing the changing needs of our customers, employees, and shareholders. Develop people: Lead the growth of your team by providing timely, actionable feedback and coaching to help them excel. Build high-performing teams by cultivating a workplace where everyone feels valued, empowered, and able to contribute their best. Proactive customer engagement and success: Manage your team in proactively engaging customers to facilitate structured account strategies that align SAP solutions with their business objectives throughout their lifecycle. Demand generation \& pipeline development: Lead creative initiatives to identify adoption opportunities and generate demand across your territory. Explore new account opportunities and partnerships while driving pipeline growth within both assigned and unassigned accounts. Scale via partners: Identify top partners, build long-term relationships and develop comprehensive business plans to scale the consumption business together with them. Cross-functional collaboration: Align across SAP teams including sales, customer advisory / presales, demand generation, support, services, and marketing to coordinate impactful strategies, ensuring valuable outcomes for customers. Position SAP BDC as the cornerstone for value creation and innovation. Territory strategy and enablement: Apply a structured approach to territory planning and account management, identify business potentials, and ensure the most effective utilization of people and go-to-market assets. Share strategic insights and enablement practices to maximize success across the team and territory. What you bring Leadership and operational excellence: Demonstrated ability to motivate and guide teams, inspiring them to excel in roles such as Customer Success Manager (CSM) to achieve cACV (consumed Annual Contract Value) targets. Experience leading teams through periods of change with empathy and a positive spirit, ensuring alignment with the strategic business vision. Strategic account management \& proactive demand generation skills: Several years of proven track record of successfully achieving business goals, managing customer relationships combined with a strong understanding of cultivating new opportunities and generating pipeline growth in the fields of sales, customer success management, customer advisory, or consulting sales. Several years of experience working directly with SAP BDC and AI. Industry expertise: Strong knowledge and experience in industries such as consumer products, retail, discrete manufacturing, energy \& services industries, with the ability to provide tailored expertise in these sectors. Cloud expertise and global transformation programs: Deep understanding of cloud software solutions, delivery models, and challenges, as well as involvement in complex global transformation programs in consulting or advisory roles. Analytical and problem-solving skills: Create ideas for cACV demand generation to drive growth, safeguard renewals, and minimize churn, with a strong understanding of business KPIs. Take charge of all relevant metrics and tools, ensuring you possess a comprehensive understanding that empowers data-driven decision-making and optimizes strategic execution. Organizational navigation and risk management: Demonstrated ability to work within complex organizational structures, manage risks, de-escalate critical customer situations, and navigate SAP’s support processes, systems, and tools. Network and relationship-building: Established connections with SAP Market Unit leadership, account teams, and industry teams. Ability to collaborate effectively across partner ecosystems and Solution Management organizations. Foster tight alignment and collaboration with sales and presales teams to ensure a cohesive strategy and unified approach towards achieving business goals * Language proficiency and communication skills: Fluency in German and English, alongside excellent verbal and non-verbal communication skills. Where you belong We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued. The SAP Business Data Cloud \& AI CSM team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. We cultivate a results-driven culture focused on creative solutions and structured engagement approaches that enrich customer experiences and drive measurable outcomes. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 443086 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: All SAP locations in Germany as for example Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, etc. are possible. #LI-Hybrid

Senior Customer Success Manager (f/m/d) - Customer Experience (CX) Consumer Product Industries

Customer Success Partner (f/m/d) - Global Finance & Quote-to-Cash Consumption Office

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you’ll build As part of the Global Finance \& Quote-to-Cash Consumption Office, you will execute key programs that drive customer adoption, increase feature utilization, and foster long-term customer success. Your work will directly support and strengthen customer relationships, and improve customer health by addressing key challenges like churn and retention. Collaborating with cross-functional teams, you will play a vital role in empowering your regional Customer Success Managers (CSMs) counterparts and driving meaningful impact in your responsible sub-solution through the following areas: Build deep expertise in Finance \& Quote-to-Cash to serve as a trusted advisor to customers. Engage with customers 1:1 to align solution capabilities with business outcomes and strategic objectives. Drive adoption, consumption, and value realization of the specific solution. Monitor customer health, identify risks, and execute proactive retention and churn-prevention activities. Partner with account teams to identify upsell and cross-sell opportunities within the solution area. Deliver customer enablement sessions, workshops, and best-practice sharing tailored to the solution. Collaborate with product teams to provide feedback on customer needs and solution improvements. Track and report on adoption metrics, usage trends, and customer success KPIs for the solution. Support customers through key lifecycle milestones such as onboarding, go-live, and expansion. Represent the voice of the customer for the solution internally, ensuring alignment across sales, product, and support. What you bring 7+ years of experience in consulting, presales, or sales of complex enterprise software, with expertise in at least one area such as Accounting \& Financial Close, Financial Planning, Working Capital Management, GRC \& Global Tax, or Order-to-Cash solutions. Understanding of Finance \& Quote-to-Cash processes and business value. Ability to effectively identify adoption and consumption opportunities and track churn. Ability defining the product performance and deliver the supporting materials to the field. Expert analytical skills in data reporting and interpretation, with the ability to develop actionable plans based on insights. Looking to build experience in designing and implementing scalable customer success programs globally. Exceptional organizational, communication and presentation skills, and ability to express nontechnical concepts clearly and concisely to meet goals and set priorities Business acumen to communicate at the CFO, CTO, CIO, Product Management, Sales, and other CxO levels EDUCATION AND QUALIFICATION Bachelor’s degree in Computer Science, Math, Business Administration, Information Systems, or a related field of study Business level English: Fluent * Bachelor equivalent: yes, Masters: desired Where you belong The role of the CFO continues to expand as organizations strive to address the rapid geopolitical changes impacting our global economy. This evolution has driven up the demand for financial applications to the tune of $40.9B market size in 2022 according to IDC. At SAP, we recognize the importance of the CFO in the overall transformation journey to SAP Business Suite and we want to help the achieve that vision by bringing together applications, data and AI. We are establishing the Global Finance \& Quote-to-Cash Consumption Office to serve as a central accelerator for customer success the organization. This office will drive alignment with Customer Success Manager (CSM) roles by empowering them with training, resources, and strategic support while collaborating with cross-functional teams. It will lead adoption initiatives to increase feature utilization, align solutions with customer needs, and track metrics for continuous improvement. The office will also strengthen customer relationships through targeted outreach, advocacy programs, and feedback mechanisms to inform product enhancements. Furthermore, it will play a critical role in reducing churn by analyzing risks, implementing retention strategies, and monitoring customer health metrics. We are looking for team members to join the Global Finance \& Quote-to-Cash Consumption Office who will focus on driving adoption \& consumption and product use. Successful candidates will have strong knowledge of Finance, Quote-to-Cash products. They will work directly with the customer to improve customer satisfaction, make sure customers use the solutions they have purchased, and create lasting value for customers while reducing the risk of churn. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 437906 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Concur Customer Success Manager (m/f/d)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. YOUR FUTURE ROLE As a Senior Customer Success Manager, you will play a pivotal role in fostering trusted relationships with your clients, measured through revenue growth, retention, and relationship health. In this senior position, you will bring your expertise to guide top-tier multinational clients on their journey with SAP Concur, ensuring they feel supported in achieving their strategic goals by leveraging industry insights and best practices. This role offers the opportunity to demonstrate leadership, mentor peers, and refine your unique talents in a dynamic, client-centric environment. Building and executing a strategic territory plan to proactively engage clients throughout their lifecycle. Ensuring portfolio excellence through comprehensive risk forecasting and management. Developing and maintaining strong executive-level relationships with each client through regular and strategic interactions. Preparing and delivering impactful, data-driven client business reviews. Consistently achieving retention and revenue growth targets, with a focus on long-term client success. Acting as a trusted advisor by offering deep industry expertise and extensive knowledge of SAP Concur products. Collaborating closely with Sales teams to identify and capitalize on new growth opportunities. Leading and contributing to process improvement initiatives and organizational growth projects. Driving thought leadership within the team and participating in advanced training and professional development programs. YOUR PROFILE Fluency in German and English. 5+ years of professional experience in Account Management, Customer Success, or similar fields, preferably in SaaS or Travel \& Expense Management. Proven track record of exceeding customer retention and revenue growth targets in a senior role. Strong ability to lead and influence client engagements, including executive-level interactions. Strategic thinker with the ability to ask thought-provoking, business-impacting questions. Skilled in managing complex, cross-functional relationships and portfolios with multiple stakeholders. Highly organized, adept at handling multiple priorities, and maintaining attention to detail. Adaptable to change and thrives in fast-paced, entrepreneurial environments. Willingness to travel within the DACH region to build and maintain strong client relationships. * Advanced understanding of SaaS solutions, with experience in SAP Concur products being a significant advantage. ABOUT THE TEAM Our Client Success organisation serves as the focal point for our clients. We are a mosaic of high-performing individuals who are committed to helping those around us to also achieve excellence. Our mission is to achieve best in class client retention and drive efficient scalable processes, whilst also ensuring that clients can trust in a consistently excellent experience across the company. This role is a direct extension of SAP Concur’s Client Experience mission to become a trusted partner, empowering clients to focus on their purpose and become a best run business. We are committed to creating a diverse team and are looking for individuals that desire to make a difference. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 444807 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Germany #LI-Hybrid

Customer Success Manager- Software Solutions

About Versapay \uD83D\uDE80 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum — giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! Here’s how you’ll make a huge impact here – and on your career: At Versapay, we're seeking an experienced Customer Success Manager to join our Software-focused team. This role is ideal for a seasoned professional with a strong background in managing a strategic portfolio of customers and/or Fintech/Payments, who can leverage their expertise to become a strategic advisor to our customers. This is an excellent opportunity for a highly self-motivated person with a passion for both strategy and impact, looking for the experience to build and scale with our team. Reporting to the VP of Customer Success, you'll be a key player responsible for delivering a world-class experience that our customers have come to expect. Your mission will be to manage long-term relationships, develop a deep understanding of our customers' businesses, and explore innovative ways that Versapay products can support their objectives. ### What you'll do: Customer Lifecycle Management: Seamlessly transition customers from onboarding to long-term adoption Focus on growing installed base revenue Conduct training sessions, regular cadence calls, and Executive Business Reviews (EBRs) Growth and Retention: Develop and maintain Success Plans in collaboration with customers Create and track shared KPIs for retention and growth strategies, including cross-sells, upsells, renewals, and churn mitigation Customer Advocacy: Collaborate with sales, professional services, support, underwriting, marketing, and product teams Represent customer needs in product development initiatives Problem Resolution: Partner with Customer Care to maintain visibility into customer issues Act as an advocate for high-severity requests Drive cross-functional resolution efforts Process Improvement: Propose scalable enhancements to our customer journey Identify and analyze multi-client issues to forecast potential churn risks ### Qualifications: 5+ years of experience in Customer Success or Account Management roles within SaaS-based companies Proven track record managing high ARR customers in the Fintech industry Demonstrated experience managing strategic accounts and engaging with C-level executives Strong presentation skills with a history of delivering compelling proposals and reviews to senior leadership Bachelor's Degree in Business, Marketing, Communications, Economics, or related field Knowledge of strategic account management methodologies and best practices Proficiency in creating and delivering high-impact presentations to diverse audiences, including C-suite executives and decision-makers ### What you'll bring to the team: Customer Obsession: Unwavering focus on customer needs, with the ability to view problems from the customer's perspective and make decisions based on their business impact. Strategic Thinking: Capacity to understand complex business scenarios and align Versapay solutions with customer objectives. Relationship Building: Exceptional interpersonal skills to foster strong, long-term partnerships with key stakeholders at all levels, internally and externally Analytical Acumen: Data-driven mindset with the ability to leverage metrics for assessing success and identifying improvement opportunities. Industry Expertise: In-depth knowledge of the payments landscape, ERP systems, and emerging trends in financial technology. Problem-Solving: Adept at navigating complex technical and business challenges, with a proven ability to drive innovative solutions. Leadership: Ability to influence cross-functional teams and drive initiatives that impact customer success and company growth. Adaptability: Flexible approach to new challenges in a fast-paced, evolving industry Salary range above reflects base salary only. Total OTE ranges from 105k- 125k USD. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SAP Fieldglass Competitive Takeout & Growth Specialist (m/f/d)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Overview We are looking for a motivated and collaborative team member to join the MEE Competitive Takeout and Growth team for SAP Fieldglass. This role supports strategic deal execution, demand generation, and competitive displacement efforts across the region. You will work closely with sales specialists, Customer Success Managers (CSMs), partners, and customers to help drive pipeline growth and win competitive deals. This is a hands-on role focused on execution, enablement, and collaboration — ideal for someone who thrives in a fast-paced, cross-functional environment and is passionate about helping teams win. Key Responsibilities Deal Support: Assist sales teams in positioning SAP Fieldglass against competitors, handling objections, and articulating business value in active deals. Demand Generation: Collaborate with marketing and sales to identify and support regional campaigns and initiatives that generate pipeline. Competitive Enablement: Contribute to the development and localization of competitive playbooks, battlecards, and training materials for MEE. Partner Collaboration: Support partner-led opportunities by providing competitive insights and aligning on deal strategy. Customer Engagement: Participate in customer meetings to support competitive positioning and value realization discussions. Win Room Participation: Contribute to win rooms for complex deals, bringing insights and execution support to the team. Cross-Functional Coordination: Work closely with Sales, CSMs, Product, and Adoption teams to ensure alignment and smooth execution of competitive strategies. Qualifications 3–5 years of experience in enterprise software sales support, competitive intelligence, or customer success, ideally within VMS, HCM, or SaaS. Strong understanding of enterprise sales cycles and competitive dynamics. Excellent communication and collaboration skills. Ability to synthesize competitive insights and translate them into actionable guidance. Comfortable working in a fast-paced, matrixed environment. Experience working with partners and supporting joint go-to-market efforts is a plus. Fluent in German and English; additional MEE languages are a plus. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 444503 | Work Area: Sales Support | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Germany #LI-Hybrid

Physicists & Mathematicians as Business Analyst - Financial Services m/f/d

At SAP Fioneer, we bring agility, innovation, and deep banking expertise together to shape the future of financial services technology. Spun out from SAP, we build cloud-native, end-to-end core banking solutions that deliver speed, scalability, and efficiency to our clients worldwide. Job location In this role, you have the flexibility to work remotely from any location in Germany. Role Description: After completing your PhD or Master's degree, you will join us as a Business Analyst m/f/d. We ensure that you quickly integrate into your project with tailored project assignments, mentorship, and introductory training, allowing you to acquire the necessary knowledge for your topics on the job. You will gradually take on more responsibility, receive regular feedback and coaching from the project manager, and together we will define your development path. From the first day on, you will be working in a real-life client environment, helping companies in the financial services industry achieve speed, scalability, and cost efficiency through digital business innovation, modern cloud technology, and end-to-end solutions across banking, insurance, and finance. Building on this foundation, you will support our team in developing innovative software solutions with direct impact on financial services operations. One of these solutions is the Fioneer Credit Workplace (CWP) – an advanced platform that covers the entire lifecycle of commercial property loans (Commercial Real Estate). As part of your role, you will contribute to the further development of the CWP and actively support its product launch process. You will take on tasks from the following areas: Business analysis and specification: Analysis of business processes and developing detailed requirements in close cooperation with our customers and development teams. Testing: Carrying out functional and integration tests and creating test cases. Documentation: Creation of user manuals and technical documentation. Product development: Support in the preparation of software products for the market. ISO certification: Contributing to the implementation of and compliance with quality standards. Along the way, you will learn how modern software architectures and contemporary delivery models work in practice, gaining hands-on insights into how cloud-native enterprise solutions are designed, developed, and operated. Requirements Excellent Master’s degree or PhD in Physics, Mathematics, or another Natural Science Above-average abstract thinking capabilities and logic mapping/analytical mindset Interest in Digital Transformation and Financial Services Independent working style, and willingness to take on responsibility Very good language skills in German and English You will be working alongside some of the brightest and most visionary professionals in the industry. Winning as a team is ingrained in SAP Fioneer's DNA. Benefits Agile Career Growth: No rigid paths – we believe in growing together Empowerment: Embrace our ethos: Own it, become it Flexible Work: Achieve work-life balance with both on-site and remote options Direct Impact: Drive direct impact and create true value from day one * Competitive Package: Enjoy competitive compensation, a fast-paced learning path, and dedicated mentorship

Business Analyst - Financial Services m/f/d

At SAP Fioneer, we bring agility, innovation, and deep banking expertise together to shape the future of financial services technology. Spun out from SAP, we build cloud-native, end-to-end core banking solutions that deliver speed, scalability, and efficiency to our clients worldwide. Job location In this role, you have the flexibility to work remotely from any location in Germany. Role Description: From the first day on, you will be working in a real-life client environment, helping companies in the financial services industry achieve speed, scalability, and cost efficiency through digital business innovation, modern cloud technology, and end-to-end solutions across banking, insurance, and finance. Building on this foundation, you will support our team in developing innovative software solutions with direct impact on financial services operations. One of these solutions is the Fioneer Credit Workplace (CWP) – an advanced platform that covers the entire lifecycle of commercial property loans (Commercial Real Estate). As part of your role, you will contribute to the further development of the CWP and actively support its product launch process. You will take on tasks from the following areas: Business analysis and specification: Analysis of business processes and developing detailed requirements in close cooperation with our customers and development teams. Testing: Carrying out functional and integration tests and creating test cases. Documentation: Creation of user manuals and technical documentation. Product development: Support in the preparation of software products for the market. ISO certification: Contributing to the implementation of and compliance with quality standards. Along the way, you will learn how modern software architectures and contemporary delivery models work in practice, gaining hands-on insights into how cloud-native enterprise solutions are designed, developed, and operated. Requirements We welcome candidates with a Bachelor’s or Master’s degree in Computer Science, Business, Finance, Economics, Physics, or Mathematics and equally encourage applications from individuals holding a PhD in Physics or Mathematics 1-3 years of relevant work experience successfully implementing digital transformation projects, experience within Financial Services is a plus SAP expertise is not mandatory Customer-centric mentality, willing to go the extra mile for the customer Demonstrated ability to work well in teams, with positive interactions with colleagues and customers while solving complex problems Excellent written and verbal communication in German and English You will be working alongside some of the brightest and most visionary professionals in the industry. Winning as a team is ingrained in SAP Fioneer's DNA. Benefits Agile Career Growth: No rigid paths – we believe in growing together Empowerment: Embrace our ethos: Own it, become it Flexible Work: Achieve work-life balance with both on-site and remote options Direct Impact: Drive direct impact and create true value from day one Competitive Package: Enjoy competitive compensation, a fast-paced learning path, and dedicated mentorship

Business Analyst - ERP

Exercise/Aquatic Specialist (PT)

Location: Westminster Canterbury on Chesapeake Bay, 3100 Shore Drive, Virginia Beach VA Reports To: Fitness \& Aquatic Coordinator FLSA: Non-Exempt (Hourly) Schedule: Part-Time/Weekends/10 Hours About Us Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being. Our mission? Enriching lives through the power of purpose, belonging, and wellness.. We live our values every day: Respect for every person Passion for what we do Professionalism in all we do Apply today and help us bring wellness, joy, and energy to the heart of our community! Simply put, Assisted Living at Westminster-Canterbury on Chesapeake Bay offers personalized care in a residential setting. It is for residents whose health or well-being requires a higher level of support to enable them to be as independent as possible, only stepping in to provide additional care services and support when needed. All of this support is in addition to the continued lifestyle of a resort style senior living community. We believe that being part of a community is as important as the care that is received. And with the LifeCare benefit, there is no increase in the basic monthly fee as residents transition through the continuum of care. To learn more: https://www.wcbay.com/services/assisted-living/ Westminster-Canterbury on Chesapeake Bay is looking for an enthusiastic and skilled Exercise Aquatic Specialist to join our team! In this role, you’ll bring movement, motivation, and joy to our residents through engaging fitness programming—on land and in the water. What You’ll Do In This Role Lead fun, inclusive fitness classes (cardio, strength, dance, yoga, aqua, seated, and balance-based). Design personalized fitness programs tailored to individual goals and abilities. Deliver engaging dance classes like line, cardio, and seated dance—even to residents with cognitive or physical impairments. Create a safe and welcoming environment in the pool and fitness areas. Assess fitness levels and track resident progress. Inspire participation, promote wellness events, and build strong relationships with residents. Collaborate across departments to support community-wide health initiatives. All other duties as assigned. Core Competencies A motivator, a coach, and a friendly face. Love working with older adults and helping them stay active and empowered. Physical Requirements Ability to lead at least three fitness classes per day. Comfortable in warm, humid environments (pool area). Ability to lift 50 lbs or more and stay active throughout the day. The Experience You'll Bring Required: Degree in Exercise Science, Sports Medicine, Therapeutic Recreation, or 3+ years of experience in fitness/wellness. Current CPR certification and ability to perform lifesaving techniques. Experience teaching both land and aquatic group fitness classes. Certification from ACSM, NASM, NSCA, ACE, or similar (personal trainer or group instructor). Comfort working with older adults and those with physical or cognitive impairments. Strong interpersonal skills, flexibility, and a team-focused mindset. Flu vaccinated Preferred: COVID-19 Vaccinated. As of now, the 2025–2026 COVID-19 vaccine formulation is being distributed to providers and pharmacies; however, it has not yet received official approval from the CDC. In Virginia, pharmacists may administer COVID-19 vaccines under the Virginia Board of Pharmacy’s statewide protocols or with a direct order from a licensed medical provider. We encourage all new hires to consult with their healthcare provider regarding the most current vaccination recommendations. Please be aware that, depending on future CDC guidance or regulatory updates, we may require proof of the most recent COVID-19 vaccination as part of our ongoing commitment to health and safety. Compensation \& Benefits Compensation Range: $20.11- $23.62 (based on relevant experience) Full-Time Employee (and eligible Part-Time Employee) Benefits \& Perks Include: + Medical, Dental, Vision Insurance (Available Day One!) + Life \& Disability Insurance (Short- and Long-Term) + Retirement Plan with Employer Match + Paid Time Off (PTO) \& 6 Paid Holidays (+ 2 Floating Holidays) + Tuition Assistance + Scholarships for You \& Your Family + Employee Assistance Program (EAP) + Legal/Identity Theft Protection Plans + Team Member Discounts + Career Growth \& Leadership Development Opportunities At-Will Employment Statement Employment with our organization is “at-will,” meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law. Equal Employment Opportunity Statement We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.

Exercise/Aquatic Specialist (PT)

Location: Westminster Canterbury on Chesapeake Bay, 3100 Shore Drive, Virginia Beach VA Reports To: Fitness \& Aquatic Coordinator FLSA: Non-Exempt (Hourly) Schedule: Part-Time/Weekends/10 Hours About Us Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being. Our mission? Enriching lives through the power of purpose, belonging, and wellness.. We live our values every day: Respect for every person Passion for what we do Professionalism in all we do Apply today and help us bring wellness, joy, and energy to the heart of our community! Simply put, Assisted Living at Westminster-Canterbury on Chesapeake Bay offers personalized care in a residential setting. It is for residents whose health or well-being requires a higher level of support to enable them to be as independent as possible, only stepping in to provide additional care services and support when needed. All of this support is in addition to the continued lifestyle of a resort style senior living community. We believe that being part of a community is as important as the care that is received. And with the LifeCare benefit, there is no increase in the basic monthly fee as residents transition through the continuum of care. To learn more: https://www.wcbay.com/services/assisted-living/ Westminster-Canterbury on Chesapeake Bay is looking for an enthusiastic and skilled Exercise Aquatic Specialist to join our team! In this role, you’ll bring movement, motivation, and joy to our residents through engaging fitness programming—on land and in the water. What You’ll Do In This Role Lead fun, inclusive fitness classes (cardio, strength, dance, yoga, aqua, seated, and balance-based). Design personalized fitness programs tailored to individual goals and abilities. Deliver engaging dance classes like line, cardio, and seated dance—even to residents with cognitive or physical impairments. Create a safe and welcoming environment in the pool and fitness areas. Assess fitness levels and track resident progress. Inspire participation, promote wellness events, and build strong relationships with residents. Collaborate across departments to support community-wide health initiatives. All other duties as assigned. Core Competencies A motivator, a coach, and a friendly face. Love working with older adults and helping them stay active and empowered. Physical Requirements Ability to lead at least three fitness classes per day. Comfortable in warm, humid environments (pool area). Ability to lift 50 lbs or more and stay active throughout the day. The Experience You'll Bring Required: Degree in Exercise Science, Sports Medicine, Therapeutic Recreation, or 3+ years of experience in fitness/wellness. Current CPR certification and ability to perform lifesaving techniques. Experience teaching both land and aquatic group fitness classes. Certification from ACSM, NASM, NSCA, ACE, or similar (personal trainer or group instructor). Comfort working with older adults and those with physical or cognitive impairments. Strong interpersonal skills, flexibility, and a team-focused mindset. Flu vaccinated Preferred: COVID-19 Vaccinated. As of now, the 2025–2026 COVID-19 vaccine formulation is being distributed to providers and pharmacies; however, it has not yet received official approval from the CDC. In Virginia, pharmacists may administer COVID-19 vaccines under the Virginia Board of Pharmacy’s statewide protocols or with a direct order from a licensed medical provider. We encourage all new hires to consult with their healthcare provider regarding the most current vaccination recommendations. Please be aware that, depending on future CDC guidance or regulatory updates, we may require proof of the most recent COVID-19 vaccination as part of our ongoing commitment to health and safety. Compensation \& Benefits Compensation Range: $20.11- $23.62 (based on relevant experience) Full-Time Employee (and eligible Part-Time Employee) Benefits \& Perks Include: + Medical, Dental, Vision Insurance (Available Day One!) + Life \& Disability Insurance (Short- and Long-Term) + Retirement Plan with Employer Match + Paid Time Off (PTO) \& 6 Paid Holidays (+ 2 Floating Holidays) + Tuition Assistance + Scholarships for You \& Your Family + Employee Assistance Program (EAP) + Legal/Identity Theft Protection Plans + Team Member Discounts + Career Growth \& Leadership Development Opportunities At-Will Employment Statement Employment with our organization is “at-will,” meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law. Equal Employment Opportunity Statement We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.

Senior Customer Success Manager (f/m/d) - Customer Experience (CX) Consumer Product Industries

Physicists & Mathematicians as Business Analyst - Financial Services m/f/d

At SAP Fioneer, we bring agility, innovation, and deep banking expertise together to shape the future of financial services technology. Spun out from SAP, we build cloud-native, end-to-end core banking solutions that deliver speed, scalability, and efficiency to our clients worldwide. Job location In this role, you have the flexibility to work remotely from any location in Germany. Role Description: After completing your PhD or Master's degree, you will join us as a Business Analyst m/f/d. We ensure that you quickly integrate into your project with tailored project assignments, mentorship, and introductory training, allowing you to acquire the necessary knowledge for your topics on the job. You will gradually take on more responsibility, receive regular feedback and coaching from the project manager, and together we will define your development path. From the first day on, you will be working in a real-life client environment, helping companies in the financial services industry achieve speed, scalability, and cost efficiency through digital business innovation, modern cloud technology, and end-to-end solutions across banking, insurance, and finance. Building on this foundation, you will support our team in developing innovative software solutions with direct impact on financial services operations. One of these solutions is the Fioneer Credit Workplace (CWP) – an advanced platform that covers the entire lifecycle of commercial property loans (Commercial Real Estate). As part of your role, you will contribute to the further development of the CWP and actively support its product launch process. You will take on tasks from the following areas: Business analysis and specification: Analysis of business processes and developing detailed requirements in close cooperation with our customers and development teams. Testing: Carrying out functional and integration tests and creating test cases. Documentation: Creation of user manuals and technical documentation. Product development: Support in the preparation of software products for the market. ISO certification: Contributing to the implementation of and compliance with quality standards. Along the way, you will learn how modern software architectures and contemporary delivery models work in practice, gaining hands-on insights into how cloud-native enterprise solutions are designed, developed, and operated. Requirements Excellent Master’s degree or PhD in Physics, Mathematics, or another Natural Science Above-average abstract thinking capabilities and logic mapping/analytical mindset Interest in Digital Transformation and Financial Services Independent working style, and willingness to take on responsibility Very good language skills in German and English You will be working alongside some of the brightest and most visionary professionals in the industry. Winning as a team is ingrained in SAP Fioneer's DNA. Benefits Agile Career Growth: No rigid paths – we believe in growing together Empowerment: Embrace our ethos: Own it, become it Flexible Work: Achieve work-life balance with both on-site and remote options Direct Impact: Drive direct impact and create true value from day one * Competitive Package: Enjoy competitive compensation, a fast-paced learning path, and dedicated mentorship

Business Analyst - Financial Services m/f/d

Business Analyst - Financial Services m/f/d

Productiemedewerker

Voor een bedrijf te Boortmeerbeek actief in de productie van hoogwaardige en ambachelijke pralines zoeken we een inpakmedewerker.Je taken zijn:inpakken van de bestellingenkwaliteitscontrole van de gemaakte productenbediening van inpakmachineafwerken en klaarmaken van bestellingen voor verzendingJe werkt voltijds van maandag tem vrijdag. Je start tussen 7u30 en 8u en je dag stopt tussen 16u30-17uJe komt terecht in een bedrijf waar een hechte familiale sfeer Voor een bedrijf te Boortmeerbeek actief in de productie van hoogwaardige en ambachelijke pralines zoeken we een inpakmedewerker.Je taken zijn:inpakken van de bestellingenkwaliteitscontrole van de gemaakte productenbediening van inpakmachineafwerken en klaarmaken van bestellingen voor verzendingJe werkt voltijds van maandag tem vrijdag. Je start tussen 7u30 en 8u en je dag stopt tussen 16u30-17uJe komt terecht in een bedrijf waar een hechte familiale sfeer Onze klant is een kleinschalig vleesverwerkend bedrijf te Olen. Wij zijn op zo