Jobs at FIS

Business Operations Analyst

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Business Operations AnalystAbout your role: As a Business Operations Analyst, you will support Network and Payment Operations by leading strategic and operational initiatives that strengthen financial integrity, regulatory compliance, and operational performance across complex payment ecosystems. You will work closely with Product, Data, Technology, Legal, Finance, Risk, and Audit partners to improve controls, enhance visibility, and deliver scalable processes that support business growth and network modernization. What you'll do: * Lead cross-functional initiatives related to interchange fee legislation, delivering compliant, scalable, and auditable operational solutions * Develop playbooks, readiness plans, process documentation, and training materials to support operational execution across internal teams and business partners * Analyze financial and operational data to improve performance visibility, support profitability goals, and identify opportunities for cost efficiency * Execute and validate interchange fee calculations, manual pricing adjustments, reconciliation activities, and transaction handling requirements across payment operations * Partner with Finance, Risk, Audit, Product, Data, Technology, and Legal teams to strengthen controls, maintain audit-ready documentation, and support remediation activities * Standardize operational processes and reporting practices to improve efficiency, accuracy, transparency, and regulatory compliance * Prepare progress updates, risk assessments, and operational outcomes for stakeholders and executive leadership * Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: * 6+ years of experience in business operations, payment operations, financial planning and analysis, financial controls, data analytics, or financial services operations * 6+ years of experience supporting cross-functional projects in complex, high-volume environments with a focus on operational process improvement, controls, and compliance * 6+ years of experience analyzing payment network activity, interchange fee structures, transaction accounting, or regulatory requirements within financial services or payments * Experience using data and reporting tools such as Alteryx, Cognos, Power BI, Salesforce, Power Query, Advanced Excel, or similar analytics and workflow platforms * Ability to interpret financial and operational data, produce key performance indicator reporting, and communicate findings to business partners and leadership * Bachelor’s Degree or higher in finance, business, economics, or a related field, or equivalent combination of education, related experience and/or military experience Experience that would be great to have: * Master of Business Administration (MBA), Certified Management Accountant (CMA), Certified Public Accountant (CPA), or equivalent advanced credential * Experience supporting initiatives related to interchange exclusions for tax, gratuity, charitable donations, or similar fee categories * Experience automating reporting, reconciliation, or payment processes to improve scalability and transparency * Familiarity with enterprise data governance, audit support, or control remediation initiatives How you'll work: * This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. * This role requires use of a computer and audio equipment. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: * Fuel Your Life program to support your physical, financial, social, and emotional well-being. * Paid holidays and generous time away policies. * No-cost mental health support through Employee Assistance Programs. * Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. * Eight Employee Resource Groups to foster a collaborative culture and expand your network. * Unparalleled professional growth with training, development, and internal mobility opportunities. * Medical, dental, vision, life, and disability insurance options available from day one. * Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan. * Tuition assistance and reimbursement program. * Paid parental and military leave. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Software Engineer Specialists – DevOps Lead Engineer

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Software Engineer Specialists – DevOps Lead Engineer in Jacksonville, FL to design, implement, and manage continuous integration and continuous deployment (CI/CD) pipelines using industry-standard tools such as Jenkins, Harness, and Ansible. Utilize deep understanding of cloud computing platforms and concepts to optimize and manage cloud infrastructure. Oversee the tools, procedures, and processes related to the build, deployment, and running of the InvestOne application. Work closely with development, QA, and operations teams to ensure smooth and reliable application delivery. Implement monitoring solutions to ensure system reliability, performance, and optimization of processes for efficiency. Ensure that all systems and applications are secure and compliant with industry standards. REQUIREMENTS~ Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, or related field and ten (10) years of progressively responsible experience in the job offered or a related occupation~ working with CI/CD tooling including Jenkins, Harness, Artifactory, and Ansible for the automation of CI/CD pipeline for delivery and deployment of application software from development to production; working with cloud computing concepts and platforms to support development/production environments; utilizing Cloud computing platforms including AWS, Azure, and/or Google Cloud; utilizing EC2, S3, and RDS services; performing scripting and automation with Python and Bash scripts; managing and automating Kubernetes through deployment, scaling, and operation of containerized applications; working with Linux operating system; and utilizing Docker to package applications and their dependencies into portable containers. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS~ Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Senior Cloud Architect

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Cloud Architect About Your Role As an Enterprise Architect, you will define and advance enterprise architecture strategy that aligns technology decisions with business goals. You will work across internal technology teams, business stakeholders, and external clients to develop architecture solutions that support scalability, resilience, and operational performance. Your work will help strengthen solution delivery and guide long-term technology direction across a complex financial services environment. What You'll Do * Lead the development of enterprise-wide architecture strategies, standards, and frameworks that align business priorities with technology direction * Partner with business units, engineering teams, and client stakeholders to align enterprise architecture with business, application, data, and infrastructure needs * Collaborate with external clients to align Fiserv IT architecture with client requirements, integration objectives, and operational expectations * Provide architecture guidance for solution design, platform integration, and technology selection across complex environments * Evaluate emerging technologies and recommend adoption approaches based on business value, scalability, security, and implementation feasibility * Develop and maintain architecture blueprints, reference models, and target-state documentation for enterprise initiatives * Mentor junior architects and technical team members on architecture practices, design reviews, and governance standards * Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience You'll Need To Have * 8+ years of experience in enterprise architecture * Experience in large-scale IT system development, design, and implementation * Experience in solution design * Experience with database technologies such as Oracle, DB2, and SQL * 4+ years of experience with Microsoft Azure cloud technologies, including landing zones and management groups * Experience using Terraform for infrastructure provisioning and environment management * Bachelor's degree or equivalent combination of education, related experience and/or military experience Experience That Would Be Great To Have * Experience in the financial services industry * Experience building greenfield solutions in a cloud environment * Experience with Federal Information Security Management Act (FISMA) High requirements * Experience with non-paired regions * Experience designing disaster recovery solutions that support hot/hot or hot/warm models * Experience serving as a cloud architect expert and technical lead, mentoring others and using influence to move initiatives forward by clearing obstacles. How You'll Work * This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. * This role requires use of a computer and audio equipment. Travel: This role requires regular travel (10 - 25%). Sponsorship You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits At Fiserv * Fuel Your Life program to support your physical, financial, social, and emotional well-being. * Paid holidays and generous time away policies. * No-cost mental health support through Employee Assistance Programs. * Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. * Eight Employee Resource Groups to foster a collaborative culture and expand your network. * Unparalleled professional growth with training, development, and internal mobility opportunities. * Medical, dental, vision, life, and disability insurance options available from day one. * Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan. * Tuition assistance and reimbursement program. * Paid parental and military leave. Salary Range $146,000.00 - $244,800.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank You For Considering Employment With Fiserv. Please * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our Commitment To Equal Opportunity Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Technical Business Analyst

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Business AnalystAbout your role: You will serve as a Technical Business Analyst providing advanced data analysis, reporting, and project management support in a technology-focused environment. You will work closely with Application Development, Cyber Compliance, CAAS, Product, Professional Services, and vendor partners. Your work will translate complex data into actionable insights that support operational reliability, compliance, and contractor onboarding. What you'll do: * Lead governance, tracking, and reporting activities across multiple operational and compliance domains, maintaining high-quality, audit-ready data that supports Cyber, Compliance, and Audit functions. * Design and maintain structured reporting routines and standardized dashboards to improve visibility and decision-making for leadership and partner teams. * Serve as a central liaison across security, infrastructure, delivery, risk, Product, Professional Services, and vendor teams to align priorities, clarify requirements, and drive strong cross-functional execution. * Act as the primary point of contact for vendor representatives involved in contractor onboarding, managing intake and submission of equipment provisioning requests and maintaining accurate foreign and domestic asset tracking. * Ensure timely equipment retrieval and uphold precise, compliant asset management practices across all contractor engagements. * Support the mentoring and day-to-day coordination of a Business Analyst, including daily reporting management, capacity planning, and assignment of additional responsibilities as needed. * Deliver end-to-end project management for complex, cross-functional initiatives across the full delivery lifecycle, facilitating planning, execution, risk mitigation, stakeholder communication, and value realization in alignment with business objectives. * Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: * 6+ years of experience in a technology or business-focused environment performing data analysis, reporting, and stakeholder support. * 4+ years of experience leading or supporting projects, including planning, execution, risk management, and cross-functional coordination. * 3+ years of experience working with compliance, cybersecurity, or audit processes to support governance and controls in risk-sensitive environments. * 3+ years of experience coordinating with vendors or third-party partners, including onboarding and asset or equipment management activities. * Proficiency using reporting and visualization tools such as Microsoft Excel, Power BI, Tableau or similar tools to develop reports, dashboards, and insights. * Demonstrated ability to collect, interpret, and translate complex data into clear, actionable insights for both technical and non-technical stakeholders. Experience that would be great to have: * Experience within the financial services industry or another highly regulated environment requiring strict compliance and governance standards. * Experience designing dashboards and analytics solutions adopted by senior or executive leadership. * Experience supporting contractor onboarding processes and tools in a global or multi-location environment. * Bachelor’s degree in business, information technology, computer science, or a related field, or equivalent combination of education, related experience and/or military experience. * Strong written and verbal communication skills with the ability to collaborate effectively across infrastructure, security, and delivery teams. How you'll work: * This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: * Fuel Your Life program to support your physical, financial, social, and emotional well-being. * Paid holidays and generous time away policies. * No-cost mental health support through Employee Assistance Programs. * Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. * Eight Employee Resource Groups to foster a collaborative culture and expand your network. * Unparalleled professional growth with training, development, and internal mobility opportunities. * Medical, dental, vision, life, and disability insurance options available from day one. * Retirement planning and discounted shares with the Employee Stock Purchase Plan. * Tuition assistance and reimbursement program. * Paid parental, caregiver, and military leave. Salary Range $100,000.00 - $165,600.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Analyst Senior, Business Systems Analysis

Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education) As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: As an Analyst Senior, Business Systems Analysis, you’ll be working to: * Maintain knowledge of an assigned set of clients in terms of their business and their solutions/configuration. * Provide technical support to assigned clients and their respective Business Account/Relationship Managers, including ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance and technical escalation * Identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global Payments' revenue while providing Business Technical Support until closure What you will be doing: * Continues education of the industry, system, module and product, and uses that information to inform the client. * Reacts to complex client inquiries and conducts research to solve issues within established guidelines. * Continues knowledge transfer for resolving client (and multi-client) issues in accordance with the Issue Resolution Methodology. Includes clarifying impact with clients, validating through internal research, facilitating technical interactions, tracking issue status, validating corrective actions and proposing communication of the resolution to the client. Assigned as contact with the client to either resolve client’s issue or propose definition of client’s problem for subsequent action. * Participates in calls with technical, account management, vendors and/or the client when necessary, and updates issue tracking systems, while keeping the client informed. * Analyses and evaluates client-initiated complex changes, including options maintenance requests, through client consultation about best practices and internal research. Performs maintenance on accounts. Verifies system changes made and ensures the outcome is accurate. * Builds client relationships through accurate and timely communication. Establishes credibility through knowledge of systems and product functionality. Understands clients' business needs and objectives and identifies opportunities to promote new products and services. * Interprets complex technical client issues including API support. Assists in determining root cause analysis and identifying technical changes needed. Translates for internal teams and stakeholders. Advocates for the client within Global Payments while striving to meet the needs of both parties. * Develops functional requirements and specifications to support mid complexity client customization, system changes on the back of client projects or implementation requests. * Responsible for the creation of solution documents, change requests, verification, client support and communication for mid complexity non-development and implementation projects. * Supports 24x7 on-call on a rotation basis. * Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Ability to multitask, able to analyse problems and offer solutions. * Works on problems of complex scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. * Extends knowledge of bankcard business requirements and process flows What you will need: * Relevant experience or degree: Bachelor's degree or the equivalent of training and experience * Typically, minimum 3 years’ relevant experience Includes consulting with clients to meet business needs * Understanding of web development practices and has practical experience in testing APIs * Excellent knowledge of English, written and verbal. * Works independently on new projects or assignments Added bonus if you have: Relevant experience in the credit card industry Experience with Postman and/or Thunder client would also be an advantage Database development skills in Oracle PL/SQL. Scripting programming knowledge would be beneficial What we offer you: At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and creative work environment * Diverse and collaborative atmosphere * Professional and personal development resources * Opportunities to volunteer and support charities * Competitive salary and benefits #LI-RB1 #LI-HYBRIDE Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Senior Financial Analyst

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Financial Analyst About Your Role As a Senior Financial Analyst, you will deliver analysis and actionable insights that shape budgeting, forecasting, and investment decisions across our business. You will collaborate with finance, operations, and product partners to translate data into clear recommendations. Your work will advance resource allocation, profitability, and performance reporting that help leaders make informed, data-driven decisions. What You'll Do * Build and maintain driver-based financial models to support scenario planning, investment cases, and long-range planning. * Lead monthly forecast updates and partner with stakeholders to explain revenue, expense, and margin trends versus plan and prior periods. * Support monthly close activities by preparing analyses for accruals, reclasses, and variance explanations and coordinating with Accounting. * Analyze key business drivers, KPIs, and unit economics to identify risks, opportunities, and performance improvement actions. * Develop executive-ready dashboards and reports using Excel and business intelligence tools to visualize performance and progress to goals. * Present findings and recommendations to finance and business leaders, ensuring clarity, traceability, and alignment to objectives. * Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience You'll Need To Have * 2+ years of experience in financial planning and analysis (financial planning and analysis (FP\&A)) including budgeting, forecasting, and variance analysis for a mid-to-large enterprise. * Advanced Excel skills (pivot tables, lookup functions, data modeling) * Bachelor’s degree in Finance, Accounting, Economics, or a related field Experience That Would Be Great To Have * Exposure to payments, fintech, or merchant acquiring economics and KPI frameworks. * Experience automating reporting with VBA or Python to improve cycle times and accuracy. * Familiarity with Generally Accepted Accounting Principles (GAAP) concepts related to revenue recognition and expense accruals. How You'll Work * This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. * This role requires use of a computer and audio equipment. Sponsorship You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits At Fiserv * Fuel Your Life program to support your physical, financial, social, and emotional well-being. * Paid holidays and generous time away policies. * No-cost mental health support through Employee Assistance Programs. * Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. * Eight Employee Resource Groups to foster a collaborative culture and expand your network. * Unparalleled professional growth with training, development, and internal mobility opportunities. * Medical, dental, vision, life, and disability insurance options available from day one. * Retirement planning and discounted shares with the Employee Stock Purchase Plan. * Tuition assistance and reimbursement program. * Paid parental, caregiver, and military leave. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank You For Considering Employment With Fiserv. Please * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our Commitment To Equal Opportunity Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Product Analyst Senior

Product Analyst Senior

Senior Research Physician

Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. Alongside clinical research through our PPD® clinical research portfolio, our work in Accelerated Enrollment Solutions optimizes each step of the patient journey in clinical trials, such as securing sites and recruiting patients, allowing for more patients to participate in clinical research. Your determination to put patients at the heart of every decision will improve health outcomes that people and communities depend on – now and in the future. Are you a GMC registered Doctor who is interested in working in the dynamic clinical research industry? Are you passionate about improving patient’s lives for the better? We are currently looking to recruit a Clinical Research Physician for our Synexus Clinical Research site in Birmingham, United Kingdom. Working days, Monday to Friday, 37 hours a week, the main priority will always be patient safety. Acting as the principal investigator (PI) or co-investigator for some or all of the studies at the site they have the responsibility for all sponsor research studies while also ensuring ICH/GCP and local regulations are met. Key responsibilities for a Clinical Research Physician are as follows: Carries out clinical evaluation and assessment of participants to ensure eligible participants are recruited and monitored for safety and adherence. Principle Investigator (PI) or Co Investigator for some or all of the studies at the site ensuring ICH/GCP and local regulations are met. Attends Site Initiation Visits (SIV), Pre-Selections Visits (PSV) and Investigator meetings as required. Participates in recruitment initiatives and strategy development to ensure targets are achieved; ensuring recruiting studies enroll according to plan within timelines and targets. Reviews enrolment progress, pre-screening and screening success rates, screen failure rates, safety and retention of participants. Interprets protocols and IB. Manages and reviews IVRS, CRF/EDC, if applicable. Oversees management of investigational medical product (IMP). Oversees multiple studies and/or studies with higher numbers. Completes documentation for PI handover. Cares for and protects the safety of participants through ethical conduct; this should receive the highest priority at all times during all aspects of the study. Fulfills and complies with all medical duties, ensuring that clinical trials are performed to acceptable medical, scientific and ethical standards and meet the requirements as per protocol, SOP/COP ICH and local GCP guidelines and regulations. Travels 3-5 days to other sites. To be considered for this exciting opportunity you will require the following skills and experience: Be a GMC registered doctor with no limitations to practice Principle Investigation experience is essential for this role Ideally some previous experience within clinical research Have working knowledge of GCP (ICH/GCP and local regulations compliance) Demonstrate the inclination to provide practical help and guidance to colleagues, providing practical solutions for any problems and supporting their development Show meticulous attention to detail in recording patient information and data ensuring any queries are acted upon in a timely and efficient manner Be a team player, capable of building and sustaining positive relationships with colleagues as well as patients Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Research Physician II

Golisano Institute for Developmental Disability Nursing Associate Director and Director of Education and Innovation

Position Title Golisano Institute for Developmental Disability Nursing Associate Director and Director of Education and Innovation Overview St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master’s, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master’s and doctoral programs in business, nursing, education, pharmacy, and public health. The University’s residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background. The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, “Teach Me Goodness, Discipline, and Knowledge.” We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres—a beautiful setting for a warm, friendly campus community. Job Responsibilities The Golisano Institute for Developmental Disability Nursing (GIDDN) is committed to promoting health equity and inclusion for people with intellectual and developmental disabilities (IDD) through the vehicle of nursing. The GIDDN develops and deploys educational content to nursing students and residents, professionals, and leaders in healthcare, through a variety of synchronous and asynchronous learning activities, both directly and via distribution partners. The Golisano Institute for Developmental Disability Nursing Associate Director and Director of Education and Innovation is a thought leader serving as a member of the Institute’s leadership team and guiding the development, evaluation and refinement of educational materials. The Institute is seeking a doctorally-prepared, nurse academician whose role is vital to advancing the institute’s educational mission and ensuring compliance with accreditation standards. Content Development \& Oversight: Develop – and lead implementation of – a content development strategy aligned with the Institute’s strategic goals and available resources (i.e. budget, personnel, technology) that reflects professional nursing standards and guidelines, best practices, and the needs of its community of interest. Collaboratively identify and supervise teams of internal and external subject matter experts (SMEs) and key project personnel (instructional designers, staff, partners) to design, develop, and revise the Institute’s educational content. Facilitate the Institute’s curriculum review and revision process to ensure that educational content reflects professional nursing standards and guidelines, evaluation data, current evidence, best practices, and the needs of its community of interest including people with IDD and their care providers. As a member of the Institute’s leadership team, advise on the dissemination and promotion of educational content. Collaborate with the interdisciplinary St. John Fisher (SJF) faculty and professional staff on the development of curriculum and experiential learning opportunities that align with the GIDDN mission to promote health equity and inclusion for people with IDD. Accredited Provider Program Director (APPD): Serve as the Accredited Provider Program Director (APPD), responsible for adherance to the American Nurses Credentialing Center’s (ANCC) accreditation standards for all aspects of the Nursing Continuing Professional Development (NCPD) operations within the GIDDN. Education / Experience Doctoraldegree in Nursing or a related field required (PhD, DNS, DNP, EdD) 5+ years of higher education experience in the profession of nursing; fluent with national standards for nursing education. Knowledge of instructional design, curriculum development, and learning technology in online academic and continuing education settings, preferred. Experience with accreditation in academic and/or continuing education settings (i.e. ANCC). Experience caring for individuals with an IDD and their families, preferred. Competencies / Skills Strong interpersonal, communication, and collaboration skills, with experience leading interprofessional teams. Ability to manage multiple projects and priorities in a fast-paced educational environment. Teaching experience at the undergraduate or graduate level in healthcare. Experience managing continuing education, residency, fellowship, and/or academic programs preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain in a stationary position for extended periods (e.g., sitting at a desk, working on a computer). Ability to communicate clearly and effectively in person, by phone, and via email. Occasional lifting or moving of items up to 10–20 pounds (e.g., office supplies, files). * Ability to navigate office environment, including walking short distances and bending or reaching as needed. Supervision of Employees N/A Work Environment Hybrid in-person/remote. Remote work up to 2 days per week may be approved. Equipment to be Used Personal Computer with MS Office Suite (Excel, Word, Outlook, PowerPoint, Access) Job Type Full-time Work Hours 35 hours/week Special Conditions for Eligibility Minimum Number of References Requested 3 EEO Statement It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees. The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law. The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone (585-385-8232), email (titleix@sjfc.edu), in-person in Campus Center 209, or outside of business hours by contacting the Office of Safety and Security (585-385-8111). Work Location 3690 East Ave., Rochester, NY 14618 FLSA Exempt Salary / Hourly Range $60,500.00 - $67,700.00 per year Notes The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University’s competitive Total Rewards package which can be viewed here Posting Detail Information Posting Number S00667P Desired Start Date 01/06/2025 Open Date Open Until Filled Yes Special Instructions to Applicant

Market Development Manager

Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Job Title: EU Turnkey Projects Business Development Manager Role Overview We are seeking a highly skilled and strategic EU Turnkey Projects Business Development Manager to drive growth of our turnkey solutions across Europe. This role focuses on identifying, shaping, and securing turnkey project opportunities within the pharma and biopharma sector across a 1–5 year planning horizon. Turnkey projects involve partnering with a client who is building a new facility and taking full responsibility for defining, sourcing, organizing, and delivering everything required to make that facility operational through a single vendor. This includes working with the team on scoping the solution, procuring and staging all equipment, coordinating engineering and service needs, and ensuring the site is fully prepared so the client receives a complete, ready-to-run laboratory from one accountable provider. The ideal candidate is a strong negotiator with experience engaging C-suite decision makers, collaborating with technical partners, and managing complex commercial discussions. They will bring solid project management capabilities, strong communication skills, and the ability to operate effectively within a matrixed, multinational environment. This role also requires oversight beyond opportunity development — ensuring projects are supported through to completion, including final invoicing and commercial close-out. The successful candidate will work closely with engineering companies, architectural firms, EPC/EPCM partners, equipment manufacturers, and end clients to deliver robust turnkey solutions. They will also be part of the BioPharma Strategic Accounts Team. Key Responsibilities Strategic Business Development (1–5 Year Horizon) Develop and execute a commercial strategy focused on identifying and shaping turnkey project opportunities 1–5 years before execution. Map customer investment timelines, expansion plans, and technology drivers to position the company early in decision-making processes. Build strong relationships with senior decision-makers (C-suite, VP, Director) and influence capital planning and program strategy. Lead complex negotiations, commercial reviews, and contract development for turnkey solutions. Drive pipeline growth through early engagement and strategic account management. Stakeholder Engagement \& Ecosystem Development Act as the primary commercial contact for engineering partners, architects, EPC/EPCM firms, and facility design stakeholders. Collaborate with equipment manufacturers to evaluate technology options, coordinate bid inputs, and integrate equipment packages into turnkey proposals. Build trusted relationships with end clients, technical leaders, and consultants from concept planning through project delivery. Represent the organization at industry conferences, exhibitions, and customer events. Project \& Opportunity Management Support early project definition including scope development, concept design, capital budgeting, and feasibility assessment. Coordinate internal cross-functional teams (Sales, Services, Technical, Quality, Supply Chain, Finance, Legal) to develop competitive proposals. Ensure seamless alignment between commercial commitments and technical deliverables prior to project handover. Monitor and support projects through to completion, including commercial close-out and ensuring timely and accurate final invoicing. Maintain accurate forecasting, CRM activity, and long-range pipeline visibility. Matrix Leadership Lead and coordinate virtual teams across multiple functions, business units, and geographies. Influence stakeholders without formal authority to align around customer needs and project requirements. Advocate internally for customer expectations, project priorities, and turnkey delivery success. Required Qualifications \& Experience Bachelor’s degree in Engineering, Life Sciences, Business, or related field; advanced degree beneficial. Significant experience in business development, capital project sales, or strategic commercial roles within the pharma/biopharma/life sciences industry. Demonstrated success engaging and negotiating at C-suite and executive levels. Strong understanding of facility design, capital project workflows, and equipment/system selection for laboratory operations. Experience collaborating with architects, engineering companies, EPC/EPCM partners, and equipment manufacturers. Strong project management skills, including experience supporting projects from concept through completion and financial close-out. Excellent communication, presentation, and interpersonal skills. Ability to work effectively within a matrixed environment and lead cross-functional teams. Ability to travel across Europe as needed. Key Competencies Long-range commercial strategy (1–5 years) C-suite communication and negotiation * Cross-functional leadership in a matrix environment

Head of Legal Operations (m/f/d)

This is Fieldfisher X Legal complexity is growing rapidly – with increasing regulation and data volumes, people, businesses, and public institutions need new legal solutions to navigate this evolving landscape. At fieldfisher X, we design and deliver scalable legal services. We’re changing how legal services are delivered – and who delivers them. A cross-functional team of data scientists, process and product experts, legal engineers, and lawyers work together to fulfil our role as an independent pillar of the legal system in Germany. We combine the capabilities of a global law firm with the entrepreneurial spirit of a startup and the technology of the 21st century. We’re looking for pioneers who want to help us build the law firm of the future. #### Your Role We are seeking a senior operations and legal project management leader to drive excellence in service delivery across Fieldfisher X and the wider Fieldfisher network. This strategic hybrid role blends operational leadership, legal project management expertise, team development, and innovation management. As the Head of Operations \& Project Management, you will lead and develop Fieldfisher X’s operations team while guiding a global group of legal project managers. You will play a central role in shaping scalable processes, embedding legal technology, and delivering measurable value to partners and clients. This includes hands‑on involvement in complex, multi‑jurisdictional matters, ensuring efficiency, clarity, and high‑quality outcomes. The ideal candidate combines legal industry insight with strong process management, people leadership, and a passion for innovative, technology‑enabled service delivery. Key Responsibilities ------------------------ ### 1. Operational Strategy \& Execution Design and implement scalable operational frameworks aligned with Fieldfisher X’s innovation‑driven service model. Lead cross‑functional initiatives to improve efficiency, quality, and client satisfaction Collaborate closely with the Head of Data \& Technology and the AI Director to ensure tool alignment and data‑driven decision‑making. Collaborate with leadership to define performance metrics and management dashboards. Ensure operational compliance with internal policies and regulatory requirements. Support business planning and profitability tracking for existing and emerging services. ### 2. Team Leadership \& Development Lead, mentor, and build a high‑performing team of operations and legal project management professionals. Establish team standards, quality frameworks, and best practices for project delivery. Design and deliver training programs on project management methodologies, legal operations, and process optimization. Foster a culture of collaboration, continuous improvement, and agile working. Lead Recruitment and onboarding for operations and project management roles. ### 3. Legal Project \& Program Management Oversee complex, multi‑jurisdictional and high‑value projects requiring structured project management approaches. Define project scopes, resourcing models, budgets, timelines, risks, and reporting structures. Drive adoption of project management tools, templates, and methodologies across practice groups. Establish KPIs and reporting mechanisms to measure delivery efficiency and client satisfaction. Identify opportunities for process optimisation, automation, and standardisation across legal workflows. #### Your profile Qualifications ------------------ ### Experience \& Background Significant project management experience, including extensive experience in legal operations or professional services. Proven track record leading teams and managing complex cross‑functional projects. Experience collaborating with law firm partners and senior lawyers on strategic matters is a plus. Strong understanding of legal service delivery, client expectations, and law firm operational dynamics is highly desirable. ### Technical Skills Advanced proficiency with project management tools (ideally Asana). Strong financial and analytical acumen, including budgeting and forecasting. Experience with legal technology platforms (document automation, AI tools, matter management systems). Ability to generate meaningful insights through dashboards, data visualisation, and analytics is highly desirable. Certifications such as PMP, PRINCE2, Six Sigma (Black Belt preferred), BPMN or equivalent are highly desirable. ### Core Competencies Inspirational leadership with the ability to influence without formal authority. Strategic thinker with strong business judgment and operational problem‑solving skills. Excellent communication skills—credible with senior stakeholders and clients. High cultural intelligence and ability to work effectively with global teams. Adaptability and resilience in a fast‑paced, evolving environment. A strongly client‑centric mindset with a commitment to excellence. #### Why us? A dynamic work environment between a global law firm and a tech-driven startup Continuous opportunities to grow and shape a digital-first legal business Monthly team activities like escape rooms, go-karting, and game nights with pizza and drinks 30 vacation days per year Access to fieldfisher X’s corporate benefits program * A collaborative, knowledge-sharing culture

Customer Success Manager I or II

Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education)Job Description Summary of This Role Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Job Specific Duties \& Responsibilities Leverage industry, market, and TSYS product and service expertise to strengthen mutually beneficial strategic client relationships. Be the expert on your client’s business, strategy, goals, objectives, and organization, develop and execute tailored Account Growth Plan and Playbook, identify whitespace, and drive opportunities through Salesforce stages to closure Is responsible and accountable for totality of client relationship for assigned accounts; all FIS products and services including TMS, Value Added Products (VAPs), and Core across all platforms including Commercial, Consumer and Debit. Participates in and ensures the appropriate support and service activities are provided for company products and services for clients of varying sizes. Is responsible for ensuring tactical initiatives are implemented successfully. On call 24 hours a day, 7 days a week, and responds appropriately to ensure FIS support groups respond and react accordingly and with empathy to the client impact. Update client business groups as necessary during and after severity one incidents. Required to carry a cell phone and travel to client site(s) as necessary. (Client Management) Supports the client by acting as the voice of the customer, identifying product support and development needs and communicating needs internally. (Client Management) Maintains long-term relationships with clients. Ensures understanding of the client business and product installations to identify service needs, plan service delivery, and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Identifies new product services based on strategic direction of the client's business. (Client Management) Acts as a single point of client contact to coordinate resolution of service incidents and escalation of technical issues and escalates issues that pose substantial regulatory or financial impacts to leadership. (Client Management) Provides quality service and operational performance within the parameters of the client's projects and service delivery standards. (Client Management) For the North America segment, supports the Client Business Review and acts as an advocate for the client. Aligns client's needs with internal solutions. Conducts the complete setup and preparation for the client review, including collecting reporting from other areas, generating certain types of reporting, and understanding the output from that reporting. Assists with presenting specified sections of this information to the client with the intent to improve the client's business. For the International Segment, owns the organization and delivery of client business reviews. Aligns client's needs with internal solutions. Manages the complete setup and preparation for the client review, monthly and/or quarterly and annual Executive reviews, including collecting reporting from other areas, generating certain types of reporting, and understanding the output from that reporting. Manages the implementation, execution and follow up of actions associated to monthly/quarterly balanced scorecards and Global Payments Inc. client survey. Assists with presenting specified sections of this information to the client with the intent to improve the client's business. (Client Management) For the North America segment, is accountable for invoice accuracy, including research and dispute resolution and understands the financial and compliance impacts of client support. Consistently analyzes and monitors the client's processing environment to identify and implement strategies for operational efficiency and cost savings. For the International segment, ensures the accurate and timely forecasting of all revenue and lines, on a monthly and quarterly reporting basis for assigned accounts. Validates monthly billing to the client ensuring accuracy and timely issuance of invoices. Ensures client stays current with no bad debt. Accountable for the negotiation and settlement of any direct loss claims or billing disputes for assigned accounts. (Client Management) For the International segment, has revenue targets for new and existing accounts. Identifies and owns the successful closure of cross sell opportunities of FIS and partner products and services to extend FIS revenues and footprint with the clients to meet individual account revenue and strategic growth targets as set by your manager. Creates business case for Executive approval. Tracks and Reports Performance. Is accountable for the profitability of new commercial deals; achieve agreed revenue and margin targets and adhere to them whilst adopting a Senior Executive exception approval process. (Client Growth) For the International segment, develops an Account Plan and Contact Plans; Fully understands the client organization and strategy to enable FIS to engage and navigate throughout the enterprise. Defines relevant propositions for each client and qualify opportunities to ensure high probability of win and successful delivery. Is accountable for the profitability of the client; achieve agreed revenue targets. (Client Growth) Supports the renewal of client contracts and addenda to agreed retention, deal parameters, and financial and commercial points for assigned accounts. Receives support from legal and other key stakeholders for areas outside of the Relationship Management’s area of expertise. (Client Growth) Manages sales support resources and work with internal stakeholders to create and deliver propositions. (Client Growth) Stays abreast of industry trends, regulations and competitive products in order to strategically identify and target sales opportunities. (Client Growth) For the International segment, implements creative strategies and work with SMEs and other RM’s to seek new client solutions where appropriate. Works to develop initiatives to improve communications, processes and workflow with clients and within Global Payments to create and maintain positive relationships. Delivers reports that provide revenue projection, product penetration rates and sales forecasts for senior executive management. (Client Growth) For the North America segment, maintains customer profile of client's architecture and processing environment, product matrix, and custom processes to track client interactions. (Client Management) What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Degree in Finance, Marketing, Business, etc.; Combination of relevant training and/ or experience in lieu of degree Typically Minimum 6 Years Relevant Exp * Experience in client facing roles and/or financial industry. Preferred Qualifications Prior TSYS Experience What Are Our Desired Skills and Capabilities? Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review). Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts. Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead). Communication Skills - Oral and written. Ability to develop and conduct presentations. Collaboration Skills - Collaborate with internal and external audiences to solve problems. Customer Service Skills - Aligns client needs with internal solutions. “The position listed in this requisition is ineligible for the referral bonus award program” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Customer Success Manager I or II

Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education)Job Description Summary of This Role Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Job Specific Duties \& Responsibilities Leverage industry, market, and TSYS product and service expertise to strengthen mutually beneficial strategic client relationships. Be the expert on your client’s business, strategy, goals, objectives, and organization, develop and execute tailored Account Growth Plan and Playbook, identify whitespace, and drive opportunities through Salesforce stages to closure Is responsible and accountable for totality of client relationship for assigned accounts; all FIS products and services including TMS, Value Added Products (VAPs), and Core across all platforms including Commercial, Consumer and Debit. Participates in and ensures the appropriate support and service activities are provided for company products and services for clients of varying sizes. Is responsible for ensuring tactical initiatives are implemented successfully. On call 24 hours a day, 7 days a week, and responds appropriately to ensure FIS support groups respond and react accordingly and with empathy to the client impact. Update client business groups as necessary during and after severity one incidents. Required to carry a cell phone and travel to client site(s) as necessary. (Client Management) Supports the client by acting as the voice of the customer, identifying product support and development needs and communicating needs internally. (Client Management) Maintains long-term relationships with clients. Ensures understanding of the client business and product installations to identify service needs, plan service delivery, and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Identifies new product services based on strategic direction of the client's business. (Client Management) Acts as a single point of client contact to coordinate resolution of service incidents and escalation of technical issues and escalates issues that pose substantial regulatory or financial impacts to leadership. (Client Management) Provides quality service and operational performance within the parameters of the client's projects and service delivery standards. (Client Management) For the North America segment, supports the Client Business Review and acts as an advocate for the client. Aligns client's needs with internal solutions. Conducts the complete setup and preparation for the client review, including collecting reporting from other areas, generating certain types of reporting, and understanding the output from that reporting. Assists with presenting specified sections of this information to the client with the intent to improve the client's business. For the International Segment, owns the organization and delivery of client business reviews. Aligns client's needs with internal solutions. Manages the complete setup and preparation for the client review, monthly and/or quarterly and annual Executive reviews, including collecting reporting from other areas, generating certain types of reporting, and understanding the output from that reporting. Manages the implementation, execution and follow up of actions associated to monthly/quarterly balanced scorecards and Global Payments Inc. client survey. Assists with presenting specified sections of this information to the client with the intent to improve the client's business. (Client Management) For the North America segment, is accountable for invoice accuracy, including research and dispute resolution and understands the financial and compliance impacts of client support. Consistently analyzes and monitors the client's processing environment to identify and implement strategies for operational efficiency and cost savings. For the International segment, ensures the accurate and timely forecasting of all revenue and lines, on a monthly and quarterly reporting basis for assigned accounts. Validates monthly billing to the client ensuring accuracy and timely issuance of invoices. Ensures client stays current with no bad debt. Accountable for the negotiation and settlement of any direct loss claims or billing disputes for assigned accounts. (Client Management) For the International segment, has revenue targets for new and existing accounts. Identifies and owns the successful closure of cross sell opportunities of FIS and partner products and services to extend FIS revenues and footprint with the clients to meet individual account revenue and strategic growth targets as set by your manager. Creates business case for Executive approval. Tracks and Reports Performance. Is accountable for the profitability of new commercial deals; achieve agreed revenue and margin targets and adhere to them whilst adopting a Senior Executive exception approval process. (Client Growth) For the International segment, develops an Account Plan and Contact Plans; Fully understands the client organization and strategy to enable FIS to engage and navigate throughout the enterprise. Defines relevant propositions for each client and qualify opportunities to ensure high probability of win and successful delivery. Is accountable for the profitability of the client; achieve agreed revenue targets. (Client Growth) Supports the renewal of client contracts and addenda to agreed retention, deal parameters, and financial and commercial points for assigned accounts. Receives support from legal and other key stakeholders for areas outside of the Relationship Management’s area of expertise. (Client Growth) Manages sales support resources and work with internal stakeholders to create and deliver propositions. (Client Growth) Stays abreast of industry trends, regulations and competitive products in order to strategically identify and target sales opportunities. (Client Growth) For the International segment, implements creative strategies and work with SMEs and other RM’s to seek new client solutions where appropriate. Works to develop initiatives to improve communications, processes and workflow with clients and within Global Payments to create and maintain positive relationships. Delivers reports that provide revenue projection, product penetration rates and sales forecasts for senior executive management. (Client Growth) For the North America segment, maintains customer profile of client's architecture and processing environment, product matrix, and custom processes to track client interactions. (Client Management) What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Degree in Finance, Marketing, Business, etc.; Combination of relevant training and/ or experience in lieu of degree Typically Minimum 6 Years Relevant Exp * Experience in client facing roles and/or financial industry. Preferred Qualifications Prior TSYS Experience What Are Our Desired Skills and Capabilities? Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review). Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts. Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead). Communication Skills - Oral and written. Ability to develop and conduct presentations. Collaboration Skills - Collaborate with internal and external audiences to solve problems. Customer Service Skills - Aligns client needs with internal solutions. “The position listed in this requisition is ineligible for the referral bonus award program” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Senior Project Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand Job Description The role of Project Management within the business is to facilitate the needs of the client by running the project process, managing the schedule, tracking the output of the practitioners to ensure our work is delivered on time, on budget, meeting standards and client goals. Your primary responsibilities will include: Take ownership of project needs following our client's strategy, ensuring that they are facilitated through to completion within the required scope You will manage projects ensuring understanding of strategic goals. Collaborate with partners to define project goals, deliverables, and success metrics. Maintain detailed project plans, timelines, and risk assessments. Provide regular status updates to clients and our teams, promoting transparency and trust. Support junior team members by addressing skill gaps and escalate capability needs as identified. Provide revenue and pace insights for projects to ensure tight adherence to the agreed scope/budget. Escalate issues that need to be raised with the client. Working collaboratively with our client manager to address these Qualifications: 3+ Years of proven experience in project management in the Digital Marketing agency space. A clear understanding of project management methodologies including waterfall and Agile. Experienced in leading several projects involved in digital marketing, from paid media campaigns, data analytics, CRM and ad tech implementation. Experience overseeing project financials through adherence to budgetary constraints, Experience or certification in Agile or Scrum methodologies. Knowledge or certifications in platforms such as Google Analytics, Google Ads, and any under Google Marketing Platform (GMP). Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. Reward: You'll be eligible to join our discretionary annual bonus scheme. Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours. Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn. Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work. “Jellyfish will give preference to Employment Equity candidates in accordance with the company’s Employment Equity Plan and its Affirmative Action measures.” Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.

Digital Project Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand Job Description As a Project Manager, you will manage the onboarding of new clients and the execution of ongoing projects for a portfolio of existing clients. You have a solid understanding of essential Project Management Activities and can implement them with minimal support from more experienced project managers. (e.g., can support estimates and development of 'Productized' SOWs, but requires support for more custom engagements).. Your primary responsibilities will include: Maintain basic project control and meet all project control measurements for all assigned projects. Manage the financial and workflow aspects of several Paid Media projects to include, but are not limited to CX, SEO, and web development. Ensure the financial and client health of each project, escalating risks to more senior members of the project management team. Manage multiple projects and adjust to changing priorities. Identify systemic delivery issues to more senior project managers, but is not expected to offer business process improvement suggestions at this stage of development. Communicate with company partners on project teams in the service of daily delivery Implement project management, technology and AI tools for clients. Qualifications: 2+ years of experience in a project management role, at a marketing, advertising or related agency. You know our core products/capabilities and is working to understand product-specific PM skills. Experience establishing scopes, creating delivery schedules, developing estimates, managing budgets, and securing internal resourcing Proficiency with project management software tools and GSheets, interest in learning new technologies Comfortable leading cross-discipline teams, managing client relationships, and coordinating with external partners You'll love getting to know your clients, developing long-lasting relationships and adding value to their business. Willingness to work globally, understanding time zone possible effects for deadlines, communicating with marketers from other countries and being mindful of local preferences CAPM or PMP certifications are not required, but advantageous. Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. Reward: You'll be eligible to join our discretionary annual bonus scheme. Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours. Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn. Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work. “Jellyfish will give preference to Employment Equity candidates in accordance with the company’s Employment Equity Plan and its Affirmative Action measures.” Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.*

Labs Project Manager

Highway Design Engineer

Description: Highway Design Engineer – Civil/Structural | Shape the Future of Transportation Ready to build the highways of tomorrow? Are you a skilled Highway Design Engineer with a passion for designing safe, efficient, and innovative transportation systems? Join our dynamic team of civil and structural engineering professionals where your expertise in roadway design, highway infrastructure, and transportation engineering will directly impact the communities we serve. In this role, you’ll play a key part in designing highways, roadways, intersections, and other critical transportation infrastructure projects. You’ll collaborate with multidisciplinary teams to solve complex engineering challenges and ensure all designs meet industry standards, environmental requirements, and safety regulations. About Fisher Associates: Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher You are empowered to achieve exceptional results through collaboration and ownership. Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback. Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development. You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day. Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others. Your success is supported by our flexible work environment empowering you to thrive both professionally and personally. What You’ll Do as a Highway Design Engineer Demonstrated ability to efficiently manage highway design projects, including drainage, alignments, and related tasks. Prepare and maintain comprehensive design plans, detailed specifications, technical reports, and accurate cost estimates. Ensure designs adhere to state and local standards, regulations and safety codes. Promote, utilize and support QA/QC processes to guarantee quality deliverables. Collaborate with internal teams, clients, subconsultants and agencies to ensure seamless project delivery. Proactively support project managers with schedules, documentation, and presentations. Assist with field inspections and data collection for roadway projects. What We Offer Your Impact Matters, Your Career Thrives. Work on engaging Highway Design Engineering projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: Medical, Dental \& Vision Insurance 401(k) Plan Company-paid Life and Disability Insurance Hybrid Work Schedule Generous PTO and Paid Holidays Strong Work-life Balance Shareholders Program Professional Development Opportunities and Reimbursement Supplemental Benefits Designed for Total Well-being and Financial Security Engage with dynamic groups such as the Community Impact and Fun Committees, Fisher Minds (ERG), and the Employee Advisory Group Salary Range $83,000-98,000 Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. #LI-Hybrid Requirements: What You Bring, Your Expertise as a Highway Design Engineer B.S. degree in Civil Engineering or a related field, Master’s preferred 5-10 years of transportation experience Highway Design Engineering experience preferred EIT required Professional Engineering License (PE) preferred or ability to obtain it Proficiency in MicroStation, STAAD, OpenRoads, and Bridge Design Software preferred. Familiarity with state DOT design standards (NYSDOT or PennDOT preferred) Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values. Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment Highly adaptable and proactive in meeting deliverables and deadlines. Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening Curious, improvement-minded, and always seeking better solutions Embrace feedback constructively and use it as an opportunity for growth. Equal Employment Opportunity Statement Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local law.

Director, Quality Assurance (Nuclear)

Position Title: Director, Quality Assurance Location: Remote, US About Us: We’re pioneering the next generation of nuclear technology to deliver safe, scalable, and sustainable energy. Our team is small, fast-moving, and mission-driven —combining deep technical expertise with a startup’s sense of urgency. As we grow, we’re designing the systems that will redefine what nuclear power can do for the world. Job Summary: As our Director of Quality Assurance, you will build and lead the quality function from the ground up. You’ll design scalable quality systems that meet stringent regulatory requirements while enabling innovation and speed across reactor development, manufacturing, and operations. This is a hands-on leadership role shaping the foundation of quality in a rapidly growing nuclear technology company. Key Responsibilities: Establish and implement quality policies, systems, and procedures aligned with nuclear regulations and standards. Develop a compliant yet agile Quality Management System (QMS) to support rapid growth and product evolution. Introduce digital tools and data-driven processes to modernize quality operations. Oversee quality assurance for materials, components, products and supply chains. Collaborate with engineering, supply chain, and licensing teams to integrate quality into all development stages Lead audits, inspections, and continuous improvement initiatives to enhance efficiency. Lead team development and quality integration across functions. Ensure compliance with industry standards and prepare for regulatory certifications. Build, mentor, and scale a high-performing quality team. Drive readiness for regulatory certifications and maintain compliance with ASME NQA-1, ISO 9001, and related industry standards and prepare for regulatory certifications. Qualifications: Bachelor's degree in Engineering, Quality Management, or related field; Master's or certifications (e.g., ASQ CQE) preferred. 10+ years of quality experience, with 4+ years in leadership. Familiarity with common quality assurance standards (ISO 9001, ASME NQA-1) Experience in high-growth startups or engineering sectors; nuclear or regulated industries a plus. Excellent leadership, analytical, and communication skills. Skilled in data analytics, risk management, and cross-functional collaboration. Comfortable working in a fast-paced, scaling environment. Passionate about innovation, efficiency, and building systems that enable excellence. U.S. citizenship or permanent residency required. What We Offer: Competitive salary Comprehensive benefits including medical, dental and vision 401(k) Paid time off, sick leave and holidays Bereavement leave Opportunity to shape supply chain operations in a groundbreaking nuclear startup If you are passionate about the energy that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! www.fissionaire.com Fissionaire is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, colour, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, family or relationship structure, military service and veteran status, physical or mental disability, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fissionaire’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. The base pay range targeted for this role is $150,000 - $220,000 USD. This position could also be eligible for additional compensation and benefits including, but not limited to incentive compensation, health benefits, retirement benefits, life insurance, wellness programs, total time off and other employee perks that may be offered by Fissionaire from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Fissionaire reserves the right to amend or modify employee perks and benefits at any time and from time to time. Job Types: Full-time, Contract Pay: $150,000.00 - $210,000.00 per year Benefits: 401(k) Dental insurance Health insurance * Vision insurance Work Location: Remote

AI Product Engineering Manager

Sports Performance Specialist, Sports Medicine (Registry)

Management Accountant

About the Role Management Accountant Knutsford, Cheshire Permanent position The Role: To act as an integral part of the JFD core finance function and a proactive finance business partner to the business, with an indicative time split of 50% business partnering and 50% core financial reporting and control. The role ensures accurate, timely actual and forecast financial information and translates that information into insight, meaningful actions and decisions for non-finance colleagues. This role will be part of a finance team of 25 people globally with the finance teams being principally based in Glasgow, Aberdeen, Knutsford and Australia. Working as a team to deliver the month end, forecast and budget to Group Finance for five reporting entities. The UK finance team will be responsible for delivery of the consolidated JFD group results. Key Duties \& Responsibilities: Own the monthly performance conversation within allocated business areas and explain variances to budget/forecast. Challenge and support budget holders to improve financial outcomes (margin, cash, utilisation, overheads). Lead and co-ordinate elements of the quarterly forecasting and annual budgeting cycles. Identify and implement process and reporting improvements that make the numbers clearer for the business. Act as one of the key contacts for our external auditors for both group and statutory audit. Business Partnering: Prepare and deliver concise monthly performance packs for budget holders, including P\&L, balance sheet, margin, utilisation, overhead and cash metrics, highlighting key movements, risks and opportunities. Lead monthly review meetings with budget holders to explain results, agree corrective actions, capture assumptions for the forecast and follow up on actions. Challenge assumptions on pricing, resourcing, project margins and overheads to improve profitability and cash, using scenario/sensitivity analysis. Support commercial/operational decision making (e.g. bids, change orders, capex, resource planning) with financial analysis and recommendations and escalate material items to the finance manager/financial controller. Planning, Budgeting and forecasting: Work with key stakeholders in the business and finance team to prepare quarterly forecasts and the annual budget, ensuring assumptions are consistent and clearly documented. Build and maintain driver-based models for material cost lines and revenues to improve forecast accuracy. Consolidate forecasts for allocated entities and provide commentary on variances versus prior forecast, budget and prior year. Support the finance manager in presenting forecasts to the financial controller, director of finance and group. Financial reporting and control: Ledger maintenance including fixed asset function, stock function and journal posting. Deliver the month-end financial process for allocated areas, including profit and loss and balance sheet reconciliations. Report monthly results to the business and group finance team, ensuring completeness, accuracy and adherence to group accounting policies, and feeding key messages into the business partnering packs. Prepare statutory and management accounting statements within group timelines and liaise with external audit team, providing high-quality working papers and responses. Assist with treasury activities including cash management, banking approvals and ad hoc requirements. Preparation of documentation for local and overseas tax and compliance reporting. Continuous improvement: Identify and implement process improvements to increase the efficiency, accuracy and insightfulness of financial reporting. Collaborate with the finance transformation and business systems teams on improvements for existing systems and wider ERP developments. Who are we looking for? You will need the ability to prioritise tasks and manage time, working to tight deadlines across multiple entities. Enjoy working as part of a small team to deliver results whilst taking ownership of allocated areas. Skills \& Experience: Professional Accounting Qualification; Chartered Accountant, ACCA or CIMA (Fully Qualified) Post qualification experience, preferably in a management accounting, finance business partnering or commercial finance role. Equally, consideration will be given to qualified candidates from a professional services background looking for their first move into an industry role. Strong financial analytical skills, including variance analysis, forecasting and scenario modelling. Experience of using full ERP system (Glovia, SAP, Oracle, etc) Proficient in the use of Microsoft Office Suite of products, particularly Excel. Strong communication and influencing skills, with ability to explain financial information to non-finance colleagues and challenge constructively. Why join us? Competitive benefits tailored to the division. Opportunities for career growth and visibility across the organisation. A supportive, inclusive culture that values your ideas and contributions. Work that truly makes a difference in safety, innovation, and global capability. About Us: James Fisher is a global engineering services company operating across Energy, Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology, expertise, and collaboration. With two centuries of maritime shipping and innovation, James Fisher is a trusted partner in the safe and efficient movement of the world’s critical resources. As a market leader in ship-to-ship transfer and coastal shipping, we help customers protect people, cargo and infrastructure while shaping the future of global maritime transport. If this sounds like the ideal next step in your career, then click ‘apply’ now! Due to the volume of applications, we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment. James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are proud to be a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.

Marketing Web Analytics and Testing Program Manager

Overview: The Global PCG Marketing Web Analytics and Testing Program Manager works in the office and manages the web analytics and testing data and audience program by ensuring all elements are completely and efficiently meeting our needs. You will establish and maintain all timelines, budgets, communications, and coordination with third-party vendors and business users. The Opportunity: Reporting to the AVP of Global Marketing Web Analytics and Testing, you will assess the department's data needs and make data-driven recommendations to management using the managed program. You will manage the vendor relationship of the web analytics and testing data program, create project roadmaps, and implement changes to the program following business goals. The Day-to-Day: Manage a program to ensure the elements are completely and efficiently meeting our requirements Manage all phases of project from envisioning through deployment Define program scope, goals and deliverables that support our goals in collaboration with senior management and partners Proactively manage changes in program, identifies dependencies and critical path, and devises contingency plans Establish and maintain all timelines and budgets related to the program Based on evaluation, makes recommendations to management regarding solutions to resolve business problems within the managed program Assess requirements to deliver program components and sub-components, which may include implementation of solutions, staffing of the projects, timelines and more. Coordinate all departments related to the program which may include IT, and Finance, Third-party Vendors and Our users May work with and guide department personnel, Business Analysts and Project Managers to evaluate current business processes and requirements. Coach, mentor, and motivate team members and contractors, and influence them to take positive action and accountability for their assigned work Develop best practices and tools for program execution and management Your Qualifications: Bachelor's Degree or equivalent combination of education and experience required 3 years of experience in web analytics and testing Experience with SQL, Google Analytics and Google BigQuery experience. Experience working both independently and in a team-oriented, collaborative environment Navigate shifting priorities, demands and timelines through analytical and problem-solving capabilities Elicit cooperation from several sources, including senior management, internal clients, and other departments Highly-developed analytical ability Strong familiarity with change management and creative independent problem solving Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

Golisano Institute for Developmental Disability Nursing Associate Director and Director of Education and Innovation

Position Title Golisano Institute for Developmental Disability Nursing Associate Director and Director of Education and Innovation Overview St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master’s, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master’s and doctoral programs in business, nursing, education, pharmacy, and public health. The University’s residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background. The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, “Teach Me Goodness, Discipline, and Knowledge.” We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres—a beautiful setting for a warm, friendly campus community. Job Responsibilities The Golisano Institute for Developmental Disability Nursing (GIDDN) is committed to promoting health equity and inclusion for people with intellectual and developmental disabilities (IDD) through the vehicle of nursing. The GIDDN develops and deploys educational content to nursing students and residents, professionals, and leaders in healthcare, through a variety of synchronous and asynchronous learning activities, both directly and via distribution partners. The Golisano Institute for Developmental Disability Nursing Associate Director and Director of Education and Innovation is a thought leader serving as a member of the Institute’s leadership team and guiding the development, evaluation and refinement of educational materials. The Institute is seeking a doctorally-prepared, nurse academician whose role is vital to advancing the institute’s educational mission and ensuring compliance with accreditation standards. Content Development \& Oversight: Develop – and lead implementation of – a content development strategy aligned with the Institute’s strategic goals and available resources (i.e. budget, personnel, technology) that reflects professional nursing standards and guidelines, best practices, and the needs of its community of interest. Collaboratively identify and supervise teams of internal and external subject matter experts (SMEs) and key project personnel (instructional designers, staff, partners) to design, develop, and revise the Institute’s educational content. Facilitate the Institute’s curriculum review and revision process to ensure that educational content reflects professional nursing standards and guidelines, evaluation data, current evidence, best practices, and the needs of its community of interest including people with IDD and their care providers. As a member of the Institute’s leadership team, advise on the dissemination and promotion of educational content. Collaborate with the interdisciplinary St. John Fisher (SJF) faculty and professional staff on the development of curriculum and experiential learning opportunities that align with the GIDDN mission to promote health equity and inclusion for people with IDD. Accredited Provider Program Director (APPD): Serve as the Accredited Provider Program Director (APPD), responsible for adherance to the American Nurses Credentialing Center’s (ANCC) accreditation standards for all aspects of the Nursing Continuing Professional Development (NCPD) operations within the GIDDN. Education / Experience Doctoraldegree in Nursing or a related field required (PhD, DNS, DNP, EdD) 5+ years of higher education experience in the profession of nursing; fluent with national standards for nursing education. Knowledge of instructional design, curriculum development, and learning technology in online academic and continuing education settings, preferred. Experience with accreditation in academic and/or continuing education settings (i.e. ANCC). Experience caring for individuals with an IDD and their families, preferred. Competencies / Skills Strong interpersonal, communication, and collaboration skills, with experience leading interprofessional teams. Ability to manage multiple projects and priorities in a fast-paced educational environment. Teaching experience at the undergraduate or graduate level in healthcare. Experience managing continuing education, residency, fellowship, and/or academic programs preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain in a stationary position for extended periods (e.g., sitting at a desk, working on a computer). Ability to communicate clearly and effectively in person, by phone, and via email. Occasional lifting or moving of items up to 10–20 pounds (e.g., office supplies, files). * Ability to navigate office environment, including walking short distances and bending or reaching as needed. Supervision of Employees N/A Work Environment Hybrid in-person/remote. Remote work up to 2 days per week may be approved. Equipment to be Used Personal Computer with MS Office Suite (Excel, Word, Outlook, PowerPoint, Access) Job Type Full-time Work Hours 35 hours/week Special Conditions for Eligibility Minimum Number of References Requested 3 EEO Statement It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees. The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law. The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone (585-385-8232), email (titleix@sjfc.edu), in-person in Campus Center 209, or outside of business hours by contacting the Office of Safety and Security (585-385-8111). Work Location 3690 East Ave., Rochester, NY 14618 FLSA Exempt Salary / Hourly Range $60,500.00 - $67,700.00 per year Notes The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University’s competitive Total Rewards package which can be viewed here Posting Detail Information Posting Number S00667P Desired Start Date 01/06/2025 Open Date Open Until Filled Yes Special Instructions to Applicant

Marketing Web Analytics and Testing Program Manager

Overview: The Global PCG Marketing Web Analytics and Testing Program Manager works in the office and manages the web analytics and testing data and audience program by ensuring all elements are completely and efficiently meeting our needs. You will establish and maintain all timelines, budgets, communications, and coordination with third-party vendors and business users. The Opportunity: Reporting to the AVP of Global Marketing Web Analytics and Testing, you will assess the department's data needs and make data-driven recommendations to management using the managed program. You will manage the vendor relationship of the web analytics and testing data program, create project roadmaps, and implement changes to the program following business goals. The Day-to-Day: Manage a program to ensure the elements are completely and efficiently meeting our requirements Manage all phases of project from envisioning through deployment Define program scope, goals and deliverables that support our goals in collaboration with senior management and partners Proactively manage changes in program, identifies dependencies and critical path, and devises contingency plans Establish and maintain all timelines and budgets related to the program Based on evaluation, makes recommendations to management regarding solutions to resolve business problems within the managed program Assess requirements to deliver program components and sub-components, which may include implementation of solutions, staffing of the projects, timelines and more. Coordinate all departments related to the program which may include IT, and Finance, Third-party Vendors and Our users May work with and guide department personnel, Business Analysts and Project Managers to evaluate current business processes and requirements. Coach, mentor, and motivate team members and contractors, and influence them to take positive action and accountability for their assigned work Develop best practices and tools for program execution and management Your Qualifications: Bachelor's Degree or equivalent combination of education and experience required 3 years of experience in web analytics and testing Experience with SQL, Google Analytics and Google BigQuery experience. Experience working both independently and in a team-oriented, collaborative environment Navigate shifting priorities, demands and timelines through analytical and problem-solving capabilities Elicit cooperation from several sources, including senior management, internal clients, and other departments Highly-developed analytical ability Strong familiarity with change management and creative independent problem solving Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

Senior Business Analyst

Overview: It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Senior Business Analyst to support our Technology Institutional Solutions team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: As Senior Business Analyst, you will report to the Application Development Team Leader and be an important partner to the business. You will analyze needs of our stakeholders to identify improvement opportunities, while recommending solutions and initiatives that allow the organization to achieve its strategic goals. You will serve as the liaison between the business and IT to elicit, analyze, communicate, and validate requirements to help us achieve our goals through internal changes. These changes will affect core organizational functions, including changes to policies, processes, and information systems. The Day-to-Day: Oversee various projects from beginning to end, ensuring implemented solutions effectively meet our needs Create user stories and acceptance criteria Create flow charts, process flow diagrams, and use cases Identify ways to refine processes by recommending items for automation, re-structuring, or elimination Provide application support Use design skills to define Technical Design Specifications for complex and high impact projects Research external software solutions Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Independently administer Salesforce instances including roles, profiles, permission sets, page layouts, and record types. Your Qualifications: 5+ years as a Business Analyst on Technology projects 2+ years of experience as a Salesforce Administrator Experience administrating Salesforce Sales Cloud Strong quantitative and analytical thinking skills Excellent customer service and oral/written communications skills Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

Senior Business Analyst

Overview: It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Senior Business Analyst to support our Technology Institutional Solutions team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: As Senior Business Analyst, you will report to the Application Development Team Leader and be an important partner to the business. You will analyze needs of our stakeholders to identify improvement opportunities, while recommending solutions and initiatives that allow the organization to achieve its strategic goals. You will serve as the liaison between the business and IT to elicit, analyze, communicate, and validate requirements to help us achieve our goals through internal changes. These changes will affect core organizational functions, including changes to policies, processes, and information systems. The Day-to-Day: Oversee various projects from beginning to end, ensuring implemented solutions effectively meet our needs Create user stories and acceptance criteria Create flow charts, process flow diagrams, and use cases Identify ways to refine processes by recommending items for automation, re-structuring, or elimination Provide application support Use design skills to define Technical Design Specifications for complex and high impact projects Research external software solutions Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Independently administer Salesforce instances including roles, profiles, permission sets, page layouts, and record types. Your Qualifications: 5+ years as a Business Analyst on Technology projects 2+ years of experience as a Salesforce Administrator Experience administrating Salesforce Sales Cloud Strong quantitative and analytical thinking skills Excellent customer service and oral/written communications skills Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

Recruiter

Unified platform for secrets, certs, and privileged access management Infisical is looking to hire exceptional talent to join our teams in building the open source security infrastructure stack for the AI era. We're building a generational company with a world-class engineering team. This isn’t a place to coast — but if you want to grow fast, take ownership, and solve tough problems, you’ll be challenged like nowhere else. What We’re Looking For We’re looking for an exceptional Recruiter to help us scale our team by hiring exceptional talent. You'll play a key role in defining our hiring strategy, shaping our recruiting processes, and ensuring that every candidate has an amazing experience with us. In this highly challenging role, you'll be expected to help us win the talent war by identifying, attracting, and winning over the best talent. You'll work directly with our founders to: Requirements How You’ll Grow As a recruiter at this early stage, you'll play a foundational role in shapi

Financial Analyst

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description We are seeking an experienced Finance professional with strong analytical and communication skills to join our regional finance team as a Financial Analyst and support the Middle East and Africa organization. Key Duties and Responsibilities: • Support Sr. Finance Manager in all FP&A planning, analysis, and reporting to implement financial goals and initiatives to support our fast growing organization. • Develop, standardize, and improve regular analyses and reports to share business and financial insights and support monthly, quarterly, and annual forecasting and budgeting processes. • Build and update dashboards using Excel, Hyperion Essbase, PowerBI, and other business intelligence tools. • Independently investigate data issues, ask pertinent questions, identify root causes, and collaborate with functional business partners to improve data quality. • Collaborate with business partners to generate key assumptions and drivers for decision support, and conduct ad hoc data analysis to identify business insights. • Translate business inputs into financial assumptions, build and maintain forecast models to project future business trends, covering areas such as revenue, new product launches, pricing, operating expenses. • Proactively learn and adopt new systems and tools to improve analytics capability, data flow, and accuracy. • Perform special projects and ad-hoc reporting as required by finance and business leadership. How You Will Get Here: Education: • Bachelor’s degree in Accounting, Finance, Economics, or a related field, or equivalent experience. • MBA degree preferred. Experience: • 3+ years of relevant experience in finance. • Prior experience in a large global company and highly matrixed organization. • Proven track record of analytical abilities and experience in presenting analysis to business partners. Knowledge, Skills, Abilities: • Advanced user in Excel. Proficient user in Hyperion, Power BI. • Effective verbal and written communication skills, able to present analysis concisely and effectively. • Attention to detail and consistently delivering high-quality work. Ability to learn quickly, and multi-task in a fast-paced setting. • Good understanding of business processes and financial controls, able to identify control weaknesses and recommend mitigation actions. • Self-motivated, eager to learn new concepts, able to work individually and as part of a team.