Jobs in York Eng Gb

Enterprise Data Operations Lead

$50 - $70/yr

The Role The Data Operations \& Migration Technical Lead will oversee our data feed operations and client data migration capabilities. This is a hands-on technical leadership role with a strong focus on day-to-day delivery, investigation, validation, escalation, and problem-solving. The role will provide technical direction and unblock complex issues while remaining actively involved in the work. You will own the operational health of broker and client data feeds, lead complex data migration initiatives during client onboarding, and provide mentorship and technical guidance to engineers and analysts across both functions. Deep domain knowledge in financial services data, particularly regulated trading, transaction, or reference data, is critical. The balance will vary depending on client activity, incidents, and migration workload, but the expected shape of the role is around 50 to 70% hands-on technical delivery, investigation, review, migration validation, incident support, and technical escalation, with the remaining 30 to 50% focused on leadership, prioritisation, mentoring, stakeholder management, documentation, planning, and process improvement. This role sits within the Enterprise Data function and works closely with R\&D, Client Support Services, Professional Services, and Relationship Management to ensure client data is secure, accurate, compliant, and delivered on time. What you'll Be Responsible For Leadership Responsibilities * Provide technical and operational leadership across Data Operations and Data Migration functions. * Act as a player coach, balancing hands-on delivery with coaching, mentoring, and upskilling team members. * Set standards for operational excellence, data quality, documentation, and incident management. * Own prioritisation and workload planning across feeds and migrations, ensuring delivery commitments are met. * Serve as the escalation point for complex data issues, client escalations, and high-risk migrations. * Partner with Product, Engineering, and Professional Services to influence roadmap decisions and onboarding strategies. * Act as a trusted technical partner for internal teams and external stakeholders during onboarding and operational change. * Translate complex technical and data concepts into clear, actionable guidance for non-technical audiences. * Contribute to client-facing discussions where deep data or feed expertise is required. Data Feed Operations Ownership * Oversee the delivery, maintenance, and evolution of StarCompliance’s broker and client data feed infrastructure. * Ensure secure setup and ongoing management of SFTP connectivity, access permissions, and encryption standards. * Own operational monitoring of daily and intraday feeds, proactively identifying trends, risks, and failure patterns. * Drive continuous improvement across feed automation, resilience, monitoring, and alerting. * Work closely with the wider Enterprise Data engineering team on feed-related enhancements and defect resolution. * Ensure platforms such as MoveIt and associated automation tooling are stable, well configured, and fit for scale. Data Migration Leadership * Oversee the planning and execution of complex data migrations from third-party vendors into StarCompliance products. * Define and review migration strategies, data mappings, validation approaches, and cutover plans. * Ensure data integrity, accuracy, and regulatory compliance throughout the migration lifecycle. * Provide hands-on support for data analysis, transformation, and validation where required. * Oversee post-migration support, ensuring issues are resolved quickly and root causes addressed. Skills and Experience We’re looking for a technically strong leader who combines operational excellence with a passion for solving complex data challenges. You will bring: * Strong experience in financial services, fintech, regtech, or similarly regulated data environments. * Deep domain knowledge of financial broker feeds, file-based integrations, and operational data pipelines. * Hands-on experience with SQL Server, including T-SQL for investigation and data validation. * Strong understanding of ETL processes and tooling. * Experience with secure file transfer technologies and encryption standards, including SFTP, PGP/GPG, and SSH. * Proficiency in scripting and automation using tools such as PowerShell, Python, and SQL. * Proven experience leading data operations or data migration initiatives in production environments. * Ability to balance strategic thinking with hands-on delivery. * Excellent problem-solving skills and calm decision-making under pressure. Minimum Qualifications * Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience. * Proven leader with 5+ years in data operations, data engineering, data migration, or related technical roles, ideally within financial services or compliance technology. How We Think About Ai How We Think About AI At Starcompliance, AI is not a side experiment or a specialist niche. We treat it as a practical capability that strengthens how we operate, scale, and deliver secure, high quality data services. In Enterprise Data, we expect senior leaders to: * Use AI assisted tools to improve operational efficiency. * Stay informed about how AI can enhance data operations, migration strategy, and automation in regulated environments. * Apply AI thoughtfully, with strong awareness of data security, client confidentiality, regulatory risk, and cost. * Help the team adopt AI responsibly in day-to-day operations, without compromising control, traceability, or compliance standards. StarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Analyst Senior, Business Systems Analysis

From $24/yr

Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education) As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: As an Analyst Senior, Business Systems Analysis, you’ll be working to: * Maintain knowledge of an assigned set of clients in terms of their business and their solutions/configuration. * Provide technical support to assigned clients and their respective Business Account/Relationship Managers, including ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance and technical escalation * Identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global Payments' revenue while providing Business Technical Support until closure What you will be doing: * Continues education of the industry, system, module and product, and uses that information to inform the client. * Reacts to complex client inquiries and conducts research to solve issues within established guidelines. * Continues knowledge transfer for resolving client (and multi-client) issues in accordance with the Issue Resolution Methodology. Includes clarifying impact with clients, validating through internal research, facilitating technical interactions, tracking issue status, validating corrective actions and proposing communication of the resolution to the client. Assigned as contact with the client to either resolve client’s issue or propose definition of client’s problem for subsequent action. * Participates in calls with technical, account management, vendors and/or the client when necessary, and updates issue tracking systems, while keeping the client informed. * Analyses and evaluates client-initiated complex changes, including options maintenance requests, through client consultation about best practices and internal research. Performs maintenance on accounts. Verifies system changes made and ensures the outcome is accurate. * Builds client relationships through accurate and timely communication. Establishes credibility through knowledge of systems and product functionality. Understands clients' business needs and objectives and identifies opportunities to promote new products and services. * Interprets complex technical client issues including API support. Assists in determining root cause analysis and identifying technical changes needed. Translates for internal teams and stakeholders. Advocates for the client within Global Payments while striving to meet the needs of both parties. * Develops functional requirements and specifications to support mid complexity client customization, system changes on the back of client projects or implementation requests. * Responsible for the creation of solution documents, change requests, verification, client support and communication for mid complexity non-development and implementation projects. * Supports 24x7 on-call on a rotation basis. * Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Ability to multitask, able to analyse problems and offer solutions. * Works on problems of complex scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. * Extends knowledge of bankcard business requirements and process flows What you will need: * Relevant experience or degree: Bachelor's degree or the equivalent of training and experience * Typically, minimum 3 years’ relevant experience Includes consulting with clients to meet business needs * Understanding of web development practices and has practical experience in testing APIs * Excellent knowledge of English, written and verbal. * Works independently on new projects or assignments Added bonus if you have: Relevant experience in the credit card industry Experience with Postman and/or Thunder client would also be an advantage Database development skills in Oracle PL/SQL. Scripting programming knowledge would be beneficial What we offer you: At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and creative work environment * Diverse and collaborative atmosphere * Professional and personal development resources * Opportunities to volunteer and support charities * Competitive salary and benefits #LI-RB1 #LI-HYBRIDE Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Senior Investment Administrator

Purpose of the Role The Senior Investment Operations Administrator plays a critical role in supporting Investment Managers and Directors by delivering high-quality, complex operational and administrative support. The role ensures the effective execution of investment-related processes, maintains operational excellence, and upholds regulatory and governance standards. As a senior team member, the role also contributes to process improvement, risk mitigation, and the development of junior colleagues. Key Responsibilities Investment \& Client Operations Oversee and process complex new business, account openings, and client account amendments, ensuring accuracy, completeness, and adherence to regulatory requirements. Act as a senior operational point of contact for Investment Managers, internal stakeholders, and third-party providers to ensure seamless onboarding and ongoing servicing of client accounts. Maintain and oversee the integrity of client data across systems, ensuring high standards of data governance and documentation. Monitor, apply, and reconcile client fees, ensuring timely settlement and proactive management of departmental debtors. Conduct pre-onboarding checks and quality assurance for cases submitted to the Suitability team, ensuring consistency and adherence to firm-wide standards. Maintain and review fee tariffs for Investment Managers, Associates, and Administrators, ensuring accuracy and alignment with commercial agreements. Produce, review, and interpret operational and back-office reports, identifying issues, trends, and process improvement opportunities (e.g., Nil Commission, Sweep Errors, New Client reports). Manage professional communication with clients, providers, and internal departments, resolving complex queries and escalating issues where required. Team Leadership \& Operational Oversight Provide mentoring, coaching, and on-the-job training to new starters and junior team members, supporting capability development across the team. Act as a senior operational resource, providing cover and guidance during colleague absences to ensure service continuity and operational resilience. Support team leads in embedding best practices, knowledge sharing, and continuous improvement initiatives. Process, Compliance \& Risk Management Maintain accurate and compliant electronic records in line with regulatory and internal governance requirements. Review, enhance, and implement administrative processes and controls to improve efficiency, accuracy, and risk mitigation. Proactively identify and escalate potential fraud, compliance breaches, operational risks, and complaints in accordance with internal escalation frameworks. Ensure all activities comply with FCA regulations, internal policies, and firm governance standards, acting as a role model for best practice. General Responsibilities Undertake additional duties and projects as required by the Head or Deputy Head of Customer Support, including participation in departmental initiatives and change programmes. Skills, Experience \& Qualifications Significant experience in financial services administration - essential, with a strong preference for investment administration or wealth management operations. Excellent written and verbal communication skills, with the ability to engage professionally with senior stakeholders and clients. Proven ability to work autonomously, manage competing priorities, and deliver high-quality outputs under pressure. Exceptional attention to detail and accuracy, with a strong control mindset. Calm, professional, and tactful approach within fast-paced and regulated environments. Strong organisational and stakeholder management skills with a collaborative, team-oriented approach. Flexible and proactive attitude with a strong commitment to client service excellence and operational integrity. A-level education (or equivalent) with GCSEs in English and Mathematics. Advanced computer literacy, including Microsoft Word and Excel (including formulas), and Google Workspace tools (Mail, Drive, Sheets, Docs). Desirable Experience contributing to process improvement, operational risk management, or regulatory compliance activities.

Operations Administrator

Change the way you think about energy. Our energy, where we source it and how we use it, is evolving. Our mission is to empower homeowners, architects, and businesses with the knowledge and technology to harness their own sustainable energy and help safeguard the planet. We believe our built environment should be designed for optimal efficiency, health, and comfort. Whether our customers need a single product or the ultimate Passivhaus, their system needs to be well thought out and designed correctly. We adopt a full-circle approach to provide better performing buildings from a carbon, cost, and comfort perspective to get you the right outcome. Our specialist products and services include renewables such as solar panels and heat pumps, and energy efficient upgrades such as triple-glazed windows and doors, mechanical ventilation with heat recovery (MVHR) systems, and insulation and airtightness products. We are growing fast so this is a fantastic opportunity to grow with us! The role requires an organised and self-motivated approach. It will include day to day administration to support the Service and Maintenance Team in delivering services for a range of renewable and energy efficient products. Day to day responsibilities will include service administration, scheduling jobs, assisting customers and liaising with engineers. We’re looking for a candidate with high levels of accuracy and attention to detail who is able to manage multiple tasks and deadlines simultaneously. Whilst a background in renewable technologies is beneficial it is not essential. What you can do for us: Answering customer calls and responding to emails promptly to assist with any queries an ensure excellent service delivery. Scheduling and logging jobs for the Service and Maintenance Engineers. Maintain the CRM system with correct data entries. Assist with escalated customer queries, incident reports and legal issues, through to resolution. Supporting the Service and Maintenance Team to assist with meeting KPIs. Support with inventory levels and liaise with suppliers to replenish stock as needed. Contributes to a safe and healthy working environment for all employees, complying with organisation health and safety policies in accordance with current legislation. Build relationships with internal and external stakeholders ensuring effective communication and information sharing delivering excellent customer service, internally and externally. Maintaining general office files, including job files, vendor files, and other files related to the Service and Maintenance Team. Performing other relevant duties when needed. You’ll need: Strong customer service and administration experience. Positive attitude and great problem-solving skills. Extensive experience with Microsoft 365 packages 5 GCSE’s grades A-C or equivalent Experience of renewable energy technologies is desirable although not essential. What we can do for you: 25 days holiday plus bank holidays (3 days required for Christmas shutdown) Company sick pay Private Medical Insurance Family supportive policies, with enhanced maternity and paternity leave available. Generous pension scheme Life Assurance Sustainable options including cycle to work and eco car scheme We care about your wellbeing and offer support through health and wellbeing programmes Employee discounts * Refer a friend scheme At 21° we are building a diverse and inclusive team, our staff are at the core of what we do and we nurture and encourage our staff to maximise their potential. Some people are less likely to apply to a role unless they meet all the job requirements, we don’t just look at qualifications we also look for the right people with the desire to learn and work hard. We are proud to be an equal opportunity employer. Should you want to discuss any reasonable adjustments, or assistance required during the recruitment process, please contact us on recruitment@21degrees.com Job Types: Full-time, Permanent Pay: £24,500.00-£26,500.00 per year Work Location: In person