Business Analyst Jobs in England

Business Data Analyst

From $37/yr

Job Title: Business Data Analyst Client Location: Central London - Hybrid (3 on-site days/week) Starting: ASAP Pay Comments: PAYE - 37.5 hrs/week Minimum Pay (per day): 200.00 Maximum Pay (per day): 217.00 Duration: 10 months Job Description: Aquent is partnering with a leading global technology company that is revolutionising how individuals and businesses manage their financial lives. This innovative organisation is deeply committed to customer success, leveraging data-driven strategies to enhance experiences and drive operational excellence across diverse international markets. They are at the forefront of integrating AI into their core workflows, transforming how they generate insights and automate processes. We are seeking a highly motivated and forward-thinking Data Analyst to join a dynamic team dedicated to building cutting-edge data capabilities. In this pivotal role, you won't just analyse data; you'll be instrumental in shaping strategy, enabling actionable insights, and establishing robust, AI-ready data foundations that scale across multiple regions. You will be at the heart of improving how this company measures and delivers customer success, directly influencing Customer Experience, Digital Experience, Service Delivery, and Supportability, all while working with groundbreaking AI-native analytics. This is a 10-month hybrid contract, offering up to £217.09 per day (PAYE). Shortlisted candidates will be contacted by COB Monday, 7th September. Due to the number of applications, we’re unable to get back to each candidate individually. Key Responsibilities * Build robust data foundations by collaborating with engineering to develop pipelines, enhance data integrity, and establish clear metric definitions and governance tailored for international markets. * Develop data capabilities that function consistently across multiple regions and countries, while adapting to specific local requirements (e.g., regulatory, language, or workflow differences). * Automate recurring reporting and validation processes to boost accuracy and efficiency, ensuring data structures and taxonomies are optimized for downstream AI consumption and model-readiness. * Create and maintain scalable, user-friendly dashboards that provide comprehensive visibility into key performance metrics, designing reporting that connects metrics across the entire customer journey rather than in isolated silos. * Deliver deep-dive analytics by conducting root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies. * Translate analytical findings into actionable recommendations that improve customer journeys, optimise staffing and routing decisions, and reduce escalations. * Advance AI-native analytics by leveraging Generative AI tools to automate recurring insight generation, support AI-powered summarisation and anomaly detection, and identify opportunities to replace manual workflows with intelligent automation. * Enable experimentation and continuous improvement by supporting A/B testing and digital experience evaluations, analysing performance outcomes, and quantifying customer and business impact. * Provide baseline metrics, monitor results, and deliver insights to scale successful initiatives, including evaluating the performance and customer impact of AI-assisted and digital experiences. * Influence strategy through compelling storytelling, communicating insights and trends clearly and persuasively to both technical and non-technical stakeholders to ensure alignment on decisions that enhance customer experience, digital adoption, operational performance, and supportability. Required Skills \& Experience * Solid experience in Data Analytics or Data Science, with ideal exposure to Customer Success, Operations, or Digital Experience domains. * Proficiency in SQL for data extraction, transformation, and pipeline development. * Experience with dashboarding and visualisation tools (e.g., Tableau, Qlik, or similar). * Familiarity with big data tools (e.g., Snowflake, Databricks, Spark) and ETL processes. * Proven ability to communicate analytical findings in clear, actionable narratives for both technical and non-technical audiences. * Strong problem-solving skills with the ability to balance strategic priorities and tactical execution. * Ability to manage multiple projects simultaneously in a fast-paced environment. * Proactive and growth-oriented mindset, consistently identifying opportunities for innovation. Nice-to-Have Skills * Experience with Python or R for advanced analytics, automation, or experimentation support. * Knowledge of statistical methods and experimentation (e.g., A/B testing). * Machine learning and Generative AI experience. * A genuine enthusiasm for Generative AI and a growth mindset toward how emerging tools can accelerate analytical work, actively curious about how LLMs, AI-native workflows, and intelligent automation can enhance impact. * Hands-on experience applying Generative AI to analytics workflows (e.g., automated insight generation, AI-assisted analysis, or LLM-enhanced data pipelines). * Experience working with call centre and/or digital support KPIs. * BS or MS in an appropriate quantitative field. Client Description: Our Client is a global technology platform that specialises in overcoming the world’s most important financial challenges. Their products and services are driven by artificial intelligence, and their accounting software is one of their most recognisable creations. Considered one of the top companies to work for, they are proud of their company culture and entrepreneurial spirit. Aquent is dedicated to improving inclusivity \& is proudly an equal opportunities employer. We encourage applications from under-represented groups \& are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.

Business Analyst

From $81,120/yr

Job Title: Business Analyst Location: Filton, UK Contract Duration: 14 Months (to start with) Working Model: Hybrid - approximately 60% onsite Pay Rate: £42.39 per hour Inside IR 35 About the Client A leading global aerospace organisation seeking a digitally astute Business Analyst to support its engineering operations, workload planning and business performance activities. Role Overview You'll work closely with engineering teams to improve workload and workforce planning, manage financial and performance data, and identify opportunities to streamline operational processes. The role requires strong analytical skills and the ability to turn complex datasets into actionable business insights. Key Responsibilities * Consolidate and maintain annual and multi-year workload, resource and financial plans. * Analyse large datasets and track key performance indicators (KPIs). * Develop reports and dashboards to support management decision-making. * Monitor forecast deviations, manage change requests and update plans. * Identify opportunities for process improvement and operational efficiency. * Support engineering teams with business operations and project management practices. Required Experience * Experience in Business Analysis, Business Management, Project Management, Project Controlling or Performance Improvement. * Strong data manipulation and analytical skills, with experience managing large datasets and financial data. * Proficiency in digital tools, reporting platforms and data visualisation. * Strong stakeholder management and communication skills. * A proactive mindset with the ability to challenge existing processes and drive improvements. Nice to Have * Experience within aerospace or complex engineering environments. * Familiarity with workload and resource planning tools. * Knowledge of Lean, Six Sigma, project controls or digital transformation. Interview Process * One-stage interview, preferably onsite. Interested? Apply below

Business Analyst

From $100/yr

Business Analyst Salary: Competitive and based on experience Location: Horsham - 3 days on site Type: Consultant A leading financial services organisation is seeking a Business Analyst to join their team at the Broadlands Business Campus in Horsham. This role offers you the opportunity to make a meaningful impact by bridging business objectives, customer experience, operational efficiency, and technical solutions. Join a respected financial services organisation with a countryside campus offering spacious facilities, modern amenities, and a welcoming atmosphere for all team members. Play a pivotal role in shaping business processes and systems that enhance efficiency, increase value, and contribute to long-term strategic goals across multiple offices. Benefit from flexible working arrangements, ongoing training opportunities, and a culture that prioritises inclusion, diversity, and employee wellbeing. What you'll do: As a Business Analyst based at the Broadlands Business Campus near Horsham, your day-to-day responsibilities will centre around connecting business objectives with technical solutions. You will engage closely with stakeholders from various departments to understand their needs and translate these into actionable requirements for development teams. Your analytical skills will be put to use as you evaluate current processes and identify opportunities for optimisation. By co-creating new workflows alongside business teams, you will help drive performance improvements that meet evolving organisational demands. Supporting the rollout of these enhancements involves updating operational documentation, conducting training sessions for users, and monitoring adoption rates. Work collaboratively with stakeholders across the business to gather, document, and prioritise requirements while translating them into clear user stories and backlog items. Act as a facilitator between stakeholders and development teams to ensure mutual understanding of business needs throughout project lifecycles. Analyse existing business processes, workflows, and data to identify areas for improvement and co-create streamlined solutions that deliver measurable value. Support the deployment of improved processes by updating operational manuals, providing training sessions, and offering ongoing support to ensure full adoption. Translate evolving business needs into well-defined user stories, acceptance criteria, and process models that are easily understood by both development and business teams. Conduct thorough data analysis to inform decision-making and communicate key insights through actionable reports with an emphasis on data quality management. What you bring: Your proven expertise as a Business Analyst will enable you to excel in this role by leveraging your communication skills when engaging with stakeholders across the organisation. You bring an empathetic approach that fosters trustful relationships built on active listening-ensuring all voices are heard during requirements gathering sessions. Your facilitation abilities shine during meetings where you deliver persuasive presentations backed by comprehensive documentation that guides decision-making. Analytical thinking allows you to dissect complex systems efficiently; your track record demonstrates success in transforming intricate workflows into streamlined models that boost productivity. You are adept at translating evolving business needs into actionable items for both technical developers and business users alike. Ability to build strong relationships through active listening, empathy, and tailored messaging across stakeholder groups resulting in effective collaboration. Skilled in facilitating meetings, delivering impactful presentations, and producing high-quality documentation that supports informed decision-making. Proven experience analysing complex 'as is' systems and processes leading to streamlined target models that improve operational efficiency. Demonstrated ability to translate business needs into well-defined user stories, acceptance criteria, and process models understood by both technical and non-technical teams. Experience conducting detailed data analysis to inform decisions while maintaining high standards of data quality management throughout projects. Competence in supporting change management initiatives including updating operational manuals and facilitating user training sessions for successful adoption of new processes. Ability to maintain essential project documentation such as business cases, user manuals, training materials, and analysis artefacts supporting ongoing team learning. Desirable: Previous experience within Financial Planning or Financial Services environments would be advantageous but not essential. What sets this company apart: This organisation stands out as one of the UK's most respected financial services providers thanks to its unique model supporting over 1000 advisers nationwide across employed, self-employed, and independent frameworks. Its award-winning proprietary technology underpins regulatory compliance as well as platform and investment services-empowering advisers at every stage from career beginnings through succession planning. Apply today by clicking on the link provided. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Business Analyst

Works closely with end users to gather requirements, determines operational objectives and scope, and evaluates output requirements and formats. Constructs workflow charts and diagrams, studies system capabilities, and writes specifications that drive system development and implementation. Works closely with Systems Engineers during development and implementation phase. Conducts user acceptance testing. 3+ years of relevant experience with Bachelor's degree; 0-2 years of relevant experience with Masters degree

Business Analyst

From $45,000/yr

Department: IT Location: London Compensation: £45,000 - £55,000 / year Description The Business Analyst is a trusted partner to senior leadership, aligned to a specific area of the business and embedded within it. Working side by side with the Managing Director and Commercial Director day to day, their core purpose is to understand how the area really works and to find and unlock opportunities across people, process and systems. This is a business improvement role at heart, with a remit that reaches well beyond IT. Many of the biggest opportunities lie in the way work is organised and carried out day to day, how teams are structured, how processes flow, and how effort is spent and often have little to do with technology. The Business Analyst is there to spot those opportunities, make the case for change, and help deliver measurable benefits. Where an opportunity does call for technology, the Business Analyst is also the route into IT, capturing and shaping the requirement and taking it to the relevant Product Owner and delivery team, so nothing is lost between the business and delivery. The role sits within the business area and works to its leadership, while keeping a close, joined-up link with IT and Product Owners. The Business Analyst also works directly with clients to support the delivery of our contracts and helps coordinate and manage work with third-party suppliers and partners. It calls for someone as comfortable in a boardroom conversation about commercial strategy as they are mapping a process or shaping a requirement. Key Responsibilities Partnering with Leadership \& Clients * Work side by side with the Managing Director and Commercial Director day to day, as part of their team and a dependable point of contact for improvement and change. * Translate strategic and commercial objectives into practical, deliverable pieces of work. * Work directly with clients to support the delivery of our contracts, understanding their requirements and representing their needs within the business. * Build strong, trusted relationships at every level — from front-line operational teams to executive leadership, and externally with clients and contract partners. * Facilitate workshops, interviews, and working sessions to draw out needs, resolve conflicting priorities, and build consensus. * Communicate clearly and confidently, tailoring the message to the audience — from detailed working documents to concise executive summaries. Identifying Opportunity across People, Process \& Systems * Take time to understand how the area operates end to end, building a clear picture of where value is created and where it is lost. * Proactively identify opportunities to improve, looking through three lenses: * People - how teams are organised; where capability, capacity, roles, or ways of working could be strengthened; and where effort is duplicated or misdirected. * Process - where processes are inefficient, inconsistent, manual, or carry unnecessary risk, and how they could be simplified or redesigned. * Systems - where better use of existing systems and data, or new technology, could remove friction, save time, or unlock growth. * Build the case for change - quantifying the benefit, the effort, and the priority so leadership can make informed decisions. * Recognise that many of the best opportunities are non-technical, and pursue improvement wherever the value lies, not only where a system is involved. Business Process Improvement * Analyse current (“as-is”) processes to identify inefficiencies, risks, gaps, and opportunities for improvement. * Design and document improved (“to-be”) ways of working that deliver measurable benefit. * Produce clear process maps, procedures, and supporting documentation. * Support the implementation of process changes, ensuring they are understood, adopted, and embedded across the business. * Track and measure the impact of process changes against agreed outcomes. Requirements \& the Route into IT * When a business need calls for technology, act as the route into IT and systems delivery — the first point of contact for capturing what the area needs. * Elicit, analyse, challenge, and prioritise requirements from stakeholders across multiple functions. * Distinguish clearly between business needs, user requirements, and solution constraints * Translate requirements into clear, well-formed inputs for Product Owners, maintaining traceability from business objective through to delivered outcome, so nothing is lost between the business and delivery teams. Managing Work with Third Parties * Help coordinate and manage work with third-party suppliers, vendors, and contract partners. * Ensure external work is clearly scoped, aligned to business priorities, and delivering the intended value. * Act as a joined-up point of contact between the business, IT, and third parties, keeping activity visible and on track. System Rollouts \& Business Change * Support the rollout and implementation of new systems and solutions across the organisation. * Assess the impact of change on people, processes, and ways of working. * Develop and support change and adoption activity, including communications, training material, and readiness assessments. * Help teams transition smoothly through change, managing resistance and building buy-in. * Ensure the business is prepared, supported, and confident ahead of any go-live. User Acceptance Testing (UAT) * Plan, coordinate, and support UAT for new and changed systems. * Develop test scenarios and acceptance criteria based on documented requirements. * Work with business users to execute testing and validate that solutions meet the agreed need. * Ensure sign-off criteria are clear, met, and evidenced before go-live. Defect \& Issue Management * Log, triage, and prioritise defects raised during testing and after implementation. * Investigate issues, gather supporting detail, and clearly articulate the impact to delivery teams. * Manage defects through to resolution, tracking status and keeping stakeholders informed. * Distinguish between defects, change requests, and user error, routing each appropriately. Governance, Documentation \& Reporting * Maintain accurate, up-to-date documentation across opportunities, processes, requirements, and change activity. * Provide clear, timely progress updates and reporting to leadership. * Support the prioritisation of work in line with commercial, operational, and contractual priorities. * Ensure work is delivered in line with relevant governance, standards, and controls. Key Relationships * Internal - Managing Director and Commercial Director (day-to-day leadership); operational and commercial teams; IT Product Owners and delivery teams; business change and support functions. * External - Clients and contract partners; third-party suppliers and system vendors. Scope \& Dimensions * Aligned to a specific area of the business, operating across its functions and contracts. * Works independently, managing own workload and competing priorities. * Influences without direct authority, relying on credibility, communication, and stakeholder management. * Contributes directly to the performance, efficiency, and improvement of the area and its contracts. Skills, Knowledge \& Expertise Essential * Proven experience in a Business Analyst role, ideally within an operational or commercially driven environment. * A track record of identifying and delivering improvement across people, process and systems - not solely technology change. * Strong stakeholder management skills, with the confidence and credibility to work directly with senior leadership and with clients. * Experience working directly with clients to support the delivery of contracts. * Strong process analysis and mapping capability (as-is / to-be). * Excellent requirements gathering, elicitation, and documentation skills. * Experience supporting business change, system rollouts, and adoption activity. * Experience planning and supporting user acceptance testing. * Experience managing defects and issues through to resolution. * Experience coordinating or managing work with third-party suppliers or partners. * Excellent written and verbal communication skills, with the ability to translate between business and technical audiences. * Strong analytical and problem-solving skills, with high attention to detail. * Ability to manage multiple priorities and work independently in a fast-moving environment. Desirable * Experience delivering measurable process improvement and efficiency benefits. * Experience working alongside Product Owners and Agile delivery teams. * Experience in a relevant sector (e.g. utilities, infrastructure, construction, services). * Familiarity with business analysis and change frameworks and methodologies. * Experience with tooling such as process mapping software, requirements/backlog tools, and reporting/BI tools. Qualifications * A Level 4 Business Analyst qualification, or equivalent, is required for this role. * Individuals in existing roles who do not yet hold this qualification will be supported by Network Plus to complete it. Personal Attributes \& Behaviours * Commercially aware - understands the wider business context and the drivers behind change. * Curious - asks the right questions to get beneath the surface of a problem and spot opportunity. * Credible and confident - able to hold their own with senior stakeholders and challenge constructively. * Pragmatic - balances the ideal solution with what is deliverable and beneficial. * Collaborative - builds strong working relationships and brings people with them. * Organised - manages competing priorities calmly and delivers to commitments. * Adaptable - comfortable with ambiguity and changing priorities. What Success Looks Like * Leadership sees the Business Analyst as a trusted, go-to partner for improvement and change. * Opportunities across people, process and systems are identified, quantified, and turned into measurable benefit. * Business and client needs are captured clearly and translated cleanly into delivery, with minimal loss or rework. * Process changes and system rollouts land smoothly, with strong adoption and measurable benefit. * New systems are tested thoroughly, and defects are managed proactively and transparently. * Work with third parties is well coordinated and delivers value. * Leadership and clients have clear visibility of activity, progress, and outcomes. Job Benefits We offer a competitive salary based on experience along with a full benefits package. This role will also come with a car allowance. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

Junior Business Analyst

From $30/yr

Junior Business Analyst * Salary £30-40k * Hybrid working – 2 days in Chester * Clear progression and learning opportunities * Opportunity for an aspiring Business Analyst to join an established UK organisation * Ideal for someone looking to develop their career within Business Analysis and IT ABOUT THE CLIENT We're supporting a well-established UK organisation that is looking to add an aspiring Business Analyst to its IT team. This is a great opportunity for someone at the early stages of their career who is keen to develop their skills, gain exposure to technology projects and build a long-term career within Business Analysis. You'll be joining a collaborative team where you'll have the opportunity to learn from experienced colleagues and develop an understanding of how technology supports wider business objectives. THE BENEFITS * Opportunity to build a career within Business Analysis * Exposure to a variety of IT and business projects * Work alongside experienced technical teams and stakeholders * Develop skills in requirements gathering, documentation and project delivery * Supportive and collaborative working environment * Opportunity to take on more responsibility as your experience develops THE ROLE: As a Junior Business Analyst, you'll work closely with colleagues across the business and IT teams to understand requirements, identify challenges and help deliver practical technology solutions. You'll be involved in gathering information from stakeholders, documenting business processes and helping to translate requirements into clear specifications for technical teams. You'll also support the creation of project documentation, including user stories, process flows and test cases, while gaining experience across different stages of the project lifecycle. Working alongside more experienced colleagues, you'll assist with user acceptance testing, support communication between departments and help ensure projects are delivered in line with business requirements. This role would suit someone who is naturally curious, enjoys solving problems and is confident communicating with different people. You don't need to have extensive Business Analysis experience, but you should be organised, analytical and keen to learn. ESSENTIAL SKILLS * Strong communication skills with the confidence to engage with different teams and stakeholders * Good analytical and problem-solving abilities * Confidence working with documentation, information and data * Ability to manage multiple tasks and prioritise workload effectively * A genuine interest in technology, business processes and project delivery * Willingness to learn new systems, tools and ways of working * Some exposure to requirements gathering, process mapping or project documentation would be beneficial TO BE CONSIDERED: Please either apply through this advert or email me directly via patrick.doyle@searchability.com. For further information please call me on 01244 567 567 / 07880 358 148 . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Junior Business Analyst, Business Analysis, Graduate Business Analyst, Trainee Business Analyst, Requirements Gathering, Stakeholder Management, Business Processes, Process Mapping, Documentation, Problem Solving, Data Analysis, User Stories, UAT, Azure DevOps, IT Projects

Business Analyst

From $33/yr

Location : This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity A Business Analyst plays a key role in shaping solutions that deliver real business value. Working closely with stakeholders across business and technology teams, you'll uncover needs, define clear requirements, and help turn ideas into impactful outcomes. From analysing complex challenges to supporting delivery and measuring success, you'll be at the heart of driving change, influencing decisions, and continuously improving the way we work. This is a fantastic opportunity to make a visible impact while developing your expertise within a collaborative and evolving BA community. This role sits within our Digital Commerce and Customer domain, supporting initiatives that enhance the customer experience, optimise digital journeys, and drive commercial outcomes across our global business. We are seeking a Business Analyst who can operate effectively in complex, customer-focused environments and partner with stakeholders across multiple regions to deliver scalable, value-driven solutions. What You'll Be Doing * Build strong relationships across business and technology teams to create shared understanding. * Engage stakeholders early to identify needs, shape direction and support successful outcomes. * Explore, analyse and validate business needs. * Define clear problem statements and desired outcomes using structured Business Analysis techniques. * Define and document business needs, requirements and solution scope. * Ensure requirements are clear, testable and traceable from business need through to delivered value. * Produce clear, testable requirements and maintain traceability from need to outcome. * Collaborate with business SMEs, architects and engineering teams to enable effective solutions. * Support delivery through the full lifecycle, ensuring requirements remain aligned to business outcomes. * Partner with global stakeholders to support the delivery of digital commerce and customer-focused initiatives that improve online customer experiences and business performance. * Help measure benefits and demonstrate value delivered. * Apply consistent BA framework, standards and methodologies. * Contribute to continuous improvement of the BA practice/communities. What You'll Bring * Strong understanding of business priorities, objectives and outcomes, with the ability to support evidence-based decision making. * Experience acting as the bridge between business and technology stakeholders, translating needs into clear, testable requirements. * Proven experience as a Business Analyst within digital commerce, eCommerce, customer experience, or customer-focused environments. * Experience working on global or multi-market initiatives, partnering with stakeholders across multiple regions and functions. * Understanding of digital customer journeys and the technologies that support seamless customer experiences. * Experience owning requirements through the full delivery lifecycle, ensuring alignment to business outcomes and benefit realisation. * Knowledge of Business Analysis frameworks, standards and methodologies, with a commitment to continuous improvement. * Strong communication, facilitation and stakeholder management skills, with the ability to influence at all levels. * A collaborative, curious and outcome-focused mindset, aligned to RS Values. * Professional BA qualifications (e.g. BCS, IIBA) are desirable. We Are RS At RS, we are making amazing happen for a better world. As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive. What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – we are one team, we deliver brilliantly, we do the right thing, and we make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact. Join us and help make amazing happen. Rewards Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include: * Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme) * Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership * Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts * Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values Ready to Make Amazing Happen? Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here. Apply now and make RS a part of your journey.

Business Analyst / Senior Business Analyst | Solve Complex Challenges

From $12/yr

Business Analyst/Senior Business Analyst Location: Newcastle, three days per week on site- must be willing to relocate if not local Contract: 12-month fixed-term contract, with the intention to convert to permanent Level: Senior Analyst / Consultant We’re hiring Business Analysts at two experience levels to help translate complex business needs into clear, deliverable outcomes. You may be developing your capability across requirements and process analysis, or bringing the experience to lead analysis across a workstream, product or programme. What you’ll do: * Elicit, analyse, model, document, validate and prioritise business and technical requirements. * Create high-quality artefacts including user stories, epics, process models, business rules, data specifications and acceptance criteria. * Use structured analysis and process-improvement techniques such as UML, BPMN, capability mapping and impact assessment. * Work with product, architecture, engineering, data, testing and delivery colleagues to support successful outcomes. * Assess business impacts, dependencies, risks and opportunities arising from organisational and technical change. * Support solution validation, UAT planning, defect triage, production readiness and post-implementation reviews. * At the more experienced level, lead analysis activity, assure quality, coach other analysts and influence business and technology decisions. What we’re looking for: * Proven business analysis experience in Agile, Waterfall or hybrid delivery environments. * Strong stakeholder engagement, facilitation, analytical and problem-solving skills. * An understanding of system integrations, data flows, APIs and digital or technology-enabled transformation. * Experience with tools such as JIRA, Confluence, Visio, Miro, Lucidchart or Excel. * For the upper end of the range, experience owning complex workstreams, shaping analysis strategy or mentoring others. Essential Requirements * Proven Business Analysis experience within technology or business change environments * Strong requirements gathering and process mapping experience * Experience working in Agile delivery teams * Excellent stakeholder management and communication skills * Proficiency with JIRA, Confluence, Visio and Miro * Strong analytical and problem-solving abilities * Hold Right to Work in the UK * Must be able to obtain SC Clearance. Applicants must be eligible for SC clearance: To be eligible, candidates must have five years of continuous UK address history, with no period of 30 consecutive days or more spent outside the UK during that period. What We Offer * Package: £35,000–£65,000, depending on experience and level, plus 23 days’ holiday and company pension. * A supportive environment focused on your development. * Exposure to exciting, fast paced projects. * Opportunity to work with we large, well respected organisation to further your Java career. * 3 days a week on site, with the rest from home. Our Approach to Hiring We’re committed to creating a fair, inclusive and supportive hiring experience for every candidate. We welcome applications from people with different backgrounds, experiences and perspectives, and we want you to feel comfortable bringing your authentic self to the process. If you feel like this is the right role for you, apply today to open up a world of opportunity!

Business Analyst

From $45,000/yr

£45,000–£65,000 (DoE) + Annual Bonus | Hybrid Working This is a key position within our business; we are looking for the right individual to help grow our Business Analysis capability across our i3works business. Overview: We deliver measurable value for clients across defence, private and public sector environments. We have an extensive range of service capabilities and expertise provided by our best-in-class team which we are seeking to expand. We are looking for Business Analyst to deliver for our clients and help shape our capability offering across the i3Works business. The work will be varied, stretching and you will have the chance to shape decisions that will have significant strategic influence on the business and our clients’ businesses. You will lead, guide and influence stakeholders and teams using effective communication, and utilisation of your discipline to the agreed delivery strategy. This is an outward-facing role requiring effective leadership and stakeholder engagement together with well-developed collaborative working practices. Role Summary: As a dynamic, purposeful and supportive Business Analyst (BA) at i3Works, your primary role will be to bridge the gap between business needs and technical solutions. You will be an integral part of our diverse and growing digital team, leveraging your analytical skills to directly contribute to our objectives. Your expertise in transforming data into actionable insights will be crucial in enabling intelligence-driven decision-making. You will collaborate with clients to identify requirements, clarify uncertainties, resolve issues, and guide them through the digital service development lifecycle using data-driven decision-making. Your experience with various elicitation methods will allow you to advise your team on the best approach for each stakeholder and scenario. As you progress, you will have the opportunity to enhance your skills and manage relationships with senior stakeholders, becoming a leading figure within the BA community. In this role, you will be expected to use your judgment and creativity to tackle complex and varied issues, even in the absence of clear guidance or precedent. Your strong interpersonal skills will be essential in consulting with colleagues at all levels, including senior managers, to solve problems and make effective business modelling decisions. Core Skills: * Demonstrable experience as a Business Analyst * Agile working: able to identify and compare the best processes or delivery methods, measure and evaluate outcomes, and help the team decide the best approach * Ability to help teams manage and visualise outcomes, prioritise work, and work towards agreed minimum viable products (MVP), sprints, and scopes * Investigate problems and analyse options for new and existing services, providing recommendations for solutions and working with stakeholders to identify objectives, opportunities, and potential benefits * Responsible for elicitation of requirements, facilitating the setting of business priorities for medium complexity change initiatives, and managing requests for changes to baseline requirements * Ability to analyse current processes, identify opportunities for optimisation, and implement improvements using relevant techniques such as gap analysis * Ability to apply a digital understanding to your work, identifying and implementing solutions for assisted digital * Awareness of innovation and the ability to apply it to your work * The suitable candidate already holds, or will be expected to achieve, National Security Vetting to Security Check standard Desirable: * Experience delivering for Defence Sector, i.e. DE\&S and Defence Digital * Experience delivering in Central Government, i.e. Home Office, HMRC and DEFRA * Experience working with GDS frameworks * Experience with data management, data visualisation technologies, or data tooling would be highly advantageous * Equivalent Business Analysis and/or Agile certification(s) (e.g. Agile BA, APM, Scrum Master / Product Owner, etc.) * Experience working in a multi-disciplinary team * Experience managing stakeholders at all levels Role Location: Our consultants are expected to work in a hybrid environment, in accordance with our clients. We require our people to be within an easily commutable distance of our Bristol office and to be able to co-locate at our client locations, which are typically 50 miles of Bristol or along the M4 corridor. New clients are always coming on board, and we require our consultants to be able to work flexibly and wherever this work requires. Our Core Values \& Behaviours: Our core values, Purposeful, Dynamic \& Supportive, stand us apart from our competition, are the central, driving force to i3Works’ culture and are expressed through our associated behaviours: Purposeful * Professionally Responsible - Builds and delivers professionalism to bring value to the organisation, stakeholders and peers. * Driven to Deliver - Demonstrates determination, resourcefulness, and purpose to deliver the best results for and behalf of i3Works. * Critical Thinker - Demonstrates the ability to analyse and understand data and information quickly. Uses information, insights and knowledge in a structured way to identify options, make recommendations and make robust, defendable decisions. Dynamic * Curious - Is future-focused, inquisitive, and open- minded; seeks out evolving and innovative ways to add value to the organization. * Skilled Influencer - Demonstrates the ability to influence to gain the necessary commitment and support from diverse stakeholders in pursuit of organisation value. Supportive * Collaborative - Works effectively and inclusively with a range of people, both within and outside of the organisation * Role Model - Consistently leads by example. Acts impartiality and independently, balancing personal and organisation parameters. Benefits at i3Works: * Private healthcare/medical cover \& Group life insurance * Annual bonus scheme (dependent on personal and company performance) * 25 days holiday plus bank holidays (increasing by 1 day per each calendar year, after your 3rd anniversary with the company– rising to a maximum of 30 days + bank holidays). * Enhanced Reservist Leave – up to 10 days paid. * Annual leave purchase scheme (up to 5 days per year) * 6% company pension contribution * £250.00 annual donation towards a charity or grassroots organisation of your choice * Personal wellness benefit of £120.00 per month, access to unlimited 1-1 counselling support and a wealth of wellbeing and support resources * Enhanced parental leave * Electric car leasing salary sacrifice scheme * Cycle to work scheme (save 25-39% on a bike and accessories) * Paid qualifications for employees at all levels * Internal Employee Networks, regular social events throughout the year and charity fundraising activities to get involved with if you wish. At i3Works we are committed to creating a diverse and inclusive environment and strongly encourage you to apply. * We ensure that all hiring decisions are made without regard to age, race, national origin, sex, disability, gender, gender identity, religion, or any other protected characteristics, and will treat all applications with the strictest confidence. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. We wish you every success in your job search.