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Jobs at Jpmorganchase

40 open positions · $10 - $325,000

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Lead Software Engineer - Blockchain DeveloperLead Solutions Analyst - Business AnalystCustomer Success Manager, Executive Director - Conduit Leader2027 Operations Analyst Program - Summer Analyst (AZ, DE, FL, OH, TX)2027 Operations Analyst Program - Summer Analyst (NY Metro & Chicago)Technical Program Manager - Corporate CommunicationsLead Data AnalystSr Lead Software Engineer - Digital Assets / BlockchainSr Lead Architect - BlockchainSenior Lead Software Engineer - Java, Blockchain, API, Cloud

Lead Software Engineer - Blockchain Developer

Jersey City, NJ, US

JOB DESCRIPTION Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within Commercial and Investment Banking team, you will play a key role in an agile team dedicated to building, enhancing, and delivering trusted, market-leading technology products. You will leverage your deep technical expertise and problem-solving skills to address complex challenges across multiple technologies and applications, driving significant business impact through your contributions. Roles and Responsibilities Design Peer-to-peer distributed systems and implement using multiple technology stacks. Familiarity with key blockchain technologies \& understanding. Collaborate with various line of business technology teams to design and build robust and performant blockchain-based solutions. Design and implement blockchain supporting tools and utilities (e.g., CLI client, tools for exploring the blockchain, monitoring, benchmarking or debugging tools) Implement rigorous and thorough testing practices to ensure the security and performance goals of blockchain infrastructure. Implement rigorous and thorough monitoring and testing practices to ensure the security and performance goals of blockchain infrastructure Design and verify cryptographic protocols deployed on the blockchain Design blockchain solutions, such that it can support benchmark use-cases of decentralized applications, with proven and verified cryptographic protocols Build out monitoring protocols and fail-over measures. Collaborate with development teams to develop integration design and where appropriate prepare estimates on design and development services for integration initiatives Required Skills Formal training or certification in software engineering concepts and 5+ years of applied experience Hands-on knowledge of end-2-end development in web3 ecosystem – such as smart contract development, deployment, interaction with RPC providers, integrating with key management systems. Strong familiarity with different layers, such as Ethereum, Layer2 protocols Strong object-oriented programming language background in one or more of the following languages: Go, C++, Rust, Java, JavaScript Experience in Developing and Designing large and complex distributed computing environments Proven track record of delivering software development projects Experience with cloud infrastructure services AWS and Kubernetes. Familiarity with using Git or other version control software for source code management Desired Skills Financial industry experience Thorough understanding of cryptographic protocols and blockchain implementations Good understanding in key management, custody solutions and cryptographic fundamentals Awareness of inter-operability solutions. Strong analytical and problem-solving skills Self-starter that requires minimal supervision Flexible / adaptable - able to work with diverse groups of people including all levels of business management Excellent project management and facilitation skills ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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2027 Operations Analyst Program - Summer Analyst (AZ, DE, FL, OH, TX)

Newark, DE, USonsiteFrom $202/yr

JOB DESCRIPTION Be at the heart of running the firm efficiently, effectively, and delivering value for our clients. In the program, you will work in a collaborative environment that teaches you how the Operations function helps deliver core services to the firm and its clients. The goal is to assist you in building a long-term career in our Operations function and help with its continued growth. We are looking for motivated, enthusiastic individuals who want to begin and develop their career in Operations. We are looking for individuals with diverse backgrounds that are excited to learn and identify process opportunities (e.g., automation). As a Summer Analyst in the Operations Analyst Program, you will start our 9-week program with comprehensive training to introduce you to our firm, our practices, and our culture. After training, you will join the Operations function within one of our lines of business (Asset \& Wealth Management, Commercial \& Investment Bank, Consumer \& Community Bank or Corporate Functions) to be fully ingrained within your team's day-to-day activities and make a clear impact for the organization and our clients. You will make an impact in a specific Operations role aligned to our disciplines, which could include Processing/Servicing, Trade/Asset Support, Reporting, or Transformation. The program will give you the opportunity to learn about our operations and develop your career. Students interested in front office, external customer/client interactions, or software engineering will not have their needs met within this program. You will develop skills that will help you grow within the Operations organization and make increasing impact throughout the program. You will have the opportunity to expand your knowledge in businesses and bank products while driving our business forward. In addition to on-the-job experience, you will have a community of summer analysts, opportunity to attend social events, interaction with senior leaders, and more. This role is a pipeline to our full-time Operations Analyst Program; based on performance and successful completion of the 9-week internship, you may receive an offer of full-time employment. Your responsibilities will vary based on your assigned office location and role discipline. The responsibilities below align to each of our core role disciplines – Processing/Service, Trade/Asset, Reporting, and Transformation. Job responsibilities * Assist with the end-to-end management of the client lifecycle, from onboarding through account maintenance. Partner with bankers, underwriters \& various other functions to support client financing needs. * Process, clear, investigate, and service transactions, tickets, and widgets responsibly. * Support document review, data reconciliation, and payment processing. Reconcile differences between systems, monitoring reports and ensuring system integrity. * Analyze reference data to help support trading. * Troubleshoot client inquiries related to account processing and access issues. * Ensure the accurate execution of investor tickets and trades, following through to the correct settlement systems. Effectively communicate with counterparties to match off on trades. * Support data analytics and reporting for your team and the lines of business you support, alongside other projects such as recertifications of heightened risk sector clients and creating processes that will minimize breaches in data input from the various lines of business. * Oversee data management, governance, sourcing, control of reference data, and provide operational support. * Report risk internally and externally, including running different attributions, investigating values, and presenting information to internal clients. * Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to assist in reporting. * Implement AI and Machine Learning solutions into different Business Operations teams. Integrate products and information into easily accessible and digestible information for our internal clients. Required qualifications, capabilities, and skills * Pursuing a B.A., B.S., B.B.A or 5th year M.A. or M.S., with an expected graduation date of December 2027 through June 2028 * All majors considered * Well-rounded academic background * Great team player able to work and adapt in a dynamic and changing environment * Demonstrated ability to communicate effectively both written and verbally * Detailed-oriented with strong critical thinking, attention to detail and analytical skills * Ability to manage time, prioritize assignments and know when to seek help for optimal solution * Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) * Ability to work within deadlines * Demonstrated growth mindset with desire to learn financial operations Preferred qualifications, capabilities, and skills * Minimum cumulative GPA of 3.0 on a 4.0 scale Locations you can join: * Columbus, OH * Newark/Wilmington, DE * Plano, TX * Tampa, FL * Tempe, AZ \Your exact office location maybe within proximity to one of our main hubs. This will be communicated to you prior to your start date. To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorganChase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). What's Next? * To be considered for the Operations Analyst Program, you must submit a complete and thoughtful application, which includes your resume, and location preference. + Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria. * If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue. + This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. + HireVue is required, and your application will not be considered for further review until you have completed this step. + We strongly encourage you to complete your HireVue video(s) within three days of receiving. * Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorganChase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. © 2025 JPMorganChase. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

2 months agovia universal intelligenceApply ›

2027 Operations Analyst Program - Summer Analyst (NY Metro & Chicago)

New York, NY, USonsiteFrom $202/yr

JOB DESCRIPTION Be at the heart of running the firm efficiently, effectively, and delivering value for our clients. In the program, you will work in a collaborative environment that teaches you how the Operations function helps deliver core services to the firm and its clients. The goal is to assist you in building a long-term career in our Operations function and help with its continued growth. We are looking for motivated, enthusiastic individuals who want to begin and develop their career in Operations. We are looking for individuals with diverse backgrounds that are excited to learn and identify process opportunities (e.g., automation). As a Summer Analyst in the Operations Analyst Program, you will start our 9-week program with comprehensive training to introduce you to our firm, our practices, and our culture. After training, you will join the Operations function within one of our lines of business (Asset \& Wealth Management, Commercial \& Investment Bank, Consumer \& Community Bank or Corporate Functions) to be fully ingrained within your team's day-to-day activities and make a clear impact for the organization and our clients. You will make an impact in a specific Operations role aligned to our disciplines, which could include Processing/Servicing, Trade/Asset Support, Reporting, or Transformation. The program will give you the opportunity to learn about our operations and develop your career. Students interested in front office, external customer/client interactions, or software engineering will not have their needs met within this program. You will develop skills that will help you grow within the Operations organization and make increasing impact throughout the program. You will have the opportunity to expand your knowledge in businesses and bank products while driving our business forward. In addition to on-the-job experience, you will have a community of summer analysts, opportunity to attend social events, interaction with senior leaders, and more. This role is a pipeline to our full-time Operations Analyst Program; based on performance and successful completion of the 9-week internship, you may receive an offer of full-time employment. Your responsibilities will vary based on your assigned office location and role discipline. The responsibilities below align to each of our core role disciplines – Processing/Service, Trade/Asset, Reporting, and Transformation. Job responsibilities * Assist with the end-to-end management of the client lifecycle, from onboarding through account maintenance. Partner with bankers, underwriters \& various other functions to support client financing needs. * Process, clear, investigate, and service transactions, tickets, and widgets responsibly. * Support document review, data reconciliation, and payment processing. Reconcile differences between systems, monitoring reports and ensuring system integrity. * Analyze reference data to help support trading. * Troubleshoot client inquiries related to account processing and access issues. * Ensure the accurate execution of investor tickets and trades, following through to the correct settlement systems. Effectively communicate with counterparties to match off on trades. * Support data analytics and reporting for your team and the lines of business you support, alongside other projects such as recertifications of heightened risk sector clients and creating processes that will minimize breaches in data input from the various lines of business. * Oversee data management, governance, sourcing, control of reference data, and provide operational support. * Report risk internally and externally, including running different attributions, investigating values, and presenting information to internal clients. * Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to assist in reporting. * Implement AI and Machine Learning solutions into different Business Operations teams. Integrate products and information into easily accessible and digestible information for our internal clients. Required qualifications, capabilities, and skills * Pursuing a B.A., B.S., B.B.A or 5th year M.A. or M.S., with an expected graduation date of December 2027 through June 2028 * All majors considered * Well-rounded academic background * Great team player able to work and adapt in a dynamic and changing environment * Demonstrated ability to communicate effectively both written and verbally * Detailed-oriented with strong critical thinking, attention to detail and analytical skills * Ability to manage time, prioritize assignments and know when to seek help for optimal solution * Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) * Ability to work within deadlines * Demonstrated growth mindset with desire to learn financial operations Preferred qualifications, capabilities, and skills * Minimum cumulative GPA of 3.0 on a 4.0 scale Locations you can join: * Chicago, IL * NY Metro (Manhattan, Brooklyn, Jersey City) \Your exact office location maybe within proximity to one of our main hubs. This will be communicated to you prior to your start date. To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorganChase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). What's Next? * To be considered for the Operations Analyst Program, you must submit a complete and thoughtful application, which includes your resume, and location preference. + Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria. * If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue. + This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. + HireVue is required, and your application will not be considered for further review until you have completed this step. + We strongly encourage you to complete your HireVue video(s) within three days of receiving. * Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorganChase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. © 2025 JPMorganChase. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

2 months agovia universal intelligenceApply ›

Lead Software Engineer - Blockchain Developer

Jersey City, NJ, US

JOB DESCRIPTION Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within Commercial and Investment Banking team, you will play a key role in an agile team dedicated to building, enhancing, and delivering trusted, market-leading technology products. You will leverage your deep technical expertise and problem-solving skills to address complex challenges across multiple technologies and applications, driving significant business impact through your contributions. Roles and Responsibilities Design Peer-to-peer distributed systems and implement using multiple technology stacks. Familiarity with key blockchain technologies \& understanding. Collaborate with various line of business technology teams to design and build robust and performant blockchain-based solutions. Design and implement blockchain supporting tools and utilities (e.g., CLI client, tools for exploring the blockchain, monitoring, benchmarking or debugging tools) Implement rigorous and thorough testing practices to ensure the security and performance goals of blockchain infrastructure. Implement rigorous and thorough monitoring and testing practices to ensure the security and performance goals of blockchain infrastructure Design and verify cryptographic protocols deployed on the blockchain Design blockchain solutions, such that it can support benchmark use-cases of decentralized applications, with proven and verified cryptographic protocols Build out monitoring protocols and fail-over measures. Collaborate with development teams to develop integration design and where appropriate prepare estimates on design and development services for integration initiatives Required Skills Formal training or certification in software engineering concepts and 5+ years of applied experience Hands-on knowledge of end-2-end development in web3 ecosystem – such as smart contract development, deployment, interaction with RPC providers, integrating with key management systems. Strong familiarity with different layers, such as Ethereum, Layer2 protocols Strong object-oriented programming language background in one or more of the following languages: Go, C++, Rust, Java, JavaScript Experience in Developing and Designing large and complex distributed computing environments Proven track record of delivering software development projects Experience with cloud infrastructure services AWS and Kubernetes. Familiarity with using Git or other version control software for source code management Desired Skills Financial industry experience Thorough understanding of cryptographic protocols and blockchain implementations Good understanding in key management, custody solutions and cryptographic fundamentals Awareness of inter-operability solutions. Strong analytical and problem-solving skills Self-starter that requires minimal supervision Flexible / adaptable - able to work with diverse groups of people including all levels of business management Excellent project management and facilitation skills ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Lead Software Engineer - Blockchain Developer

Jersey City, NJ, US

JOB DESCRIPTION Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within Commercial and Investment Banking team, you will play a key role in an agile team dedicated to building, enhancing, and delivering trusted, market-leading technology products. You will leverage your deep technical expertise and problem-solving skills to address complex challenges across multiple technologies and applications, driving significant business impact through your contributions. Roles and Responsibilities Design Peer-to-peer distributed systems and implement using multiple technology stacks. Familiarity with key blockchain technologies \& understanding. Collaborate with various line of business technology teams to design and build robust and performant blockchain-based solutions. Design and implement blockchain supporting tools and utilities (e.g., CLI client, tools for exploring the blockchain, monitoring, benchmarking or debugging tools) Implement rigorous and thorough testing practices to ensure the security and performance goals of blockchain infrastructure. Implement rigorous and thorough monitoring and testing practices to ensure the security and performance goals of blockchain infrastructure Design and verify cryptographic protocols deployed on the blockchain Design blockchain solutions, such that it can support benchmark use-cases of decentralized applications, with proven and verified cryptographic protocols Build out monitoring protocols and fail-over measures. Collaborate with development teams to develop integration design and where appropriate prepare estimates on design and development services for integration initiatives Required Skills Formal training or certification in software engineering concepts and 5+ years of applied experience Hands-on knowledge of end-2-end development in web3 ecosystem – such as smart contract development, deployment, interaction with RPC providers, integrating with key management systems. Strong familiarity with different layers, such as Ethereum, Layer2 protocols Strong object-oriented programming language background in one or more of the following languages: Go, C++, Rust, Java, JavaScript Experience in Developing and Designing large and complex distributed computing environments Proven track record of delivering software development projects Experience with cloud infrastructure services AWS and Kubernetes. Familiarity with using Git or other version control software for source code management Desired Skills Financial industry experience Thorough understanding of cryptographic protocols and blockchain implementations Good understanding in key management, custody solutions and cryptographic fundamentals Awareness of inter-operability solutions. Strong analytical and problem-solving skills Self-starter that requires minimal supervision Flexible / adaptable - able to work with diverse groups of people including all levels of business management Excellent project management and facilitation skills ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Technical Program Manager - Corporate Communications

Chicago, ILonsiteFrom $10/yr

Job Description Leverage your deep technical and communications expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Commercial \& Investment Bank - Payments Technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. As an experienced technical writer/corporate communicator, you excel at sharing technology accomplishments and initiatives with clients, employees and stakeholders throughout the firm through a variety of mediums and platforms. This role focuses on customizing technical communications for both technical and non-technical audiences, ultimately maximizing team engagement and building our Payments Technology (PT) brand, both internally and externally, through a wide range of editorial content, live events, intranet, podcasts and video. Job Responsibilities * Create clear, concise and compelling communications across varied mediums including but not limited to written/email, PowerPoint, intranet, podcasts and videos, with adaptability to learn new tools * Devise creative, effective messaging based on target audience, determining media to best reach them. * Maintain pipeline of editorial content including newsletter spotlights and recent accomplishments, leadership and developer blogs and feature articles. * Work with subject matter experts and leadership to produce editorial content, translating technical jargon for non-tech audience as needed, and ensuring cohesive narratives executed with impeccable writing. * Produce succinct, clear email announcements and gather all required approvals and previews prior to send. * Produce clean, artful PowerPoint presentations for town halls and leadership sessions * Organize large scale events both in person, and virtual – from conception to logistical implementation. * Support Payments Tech leadership team including writing announcements, coaching them prior to presentations and collaborating on/editing thought leadership pieces. * Work closely with our intranet developers to ensure our site is up to date and advise on layout/design where needed * Collaborate with cross-functional teams, including engineering, product, operations, HR and business stakeholders, to agree deliverables, ensuring alignment with overall business goals * Participate in our partner communications teams (e.g., Payments, Global Technology) to ensure alignment with the broader ecosystem. Required Qualifications, Capabilities, And Skills * BS/BA degree (or equivalent experience) and 10 years professional experience. * Exceptional writing, editing and proofreading skills. * Ability to create clear, concise and compelling communications across varied mediums. * Experience working in Technology with a functional understanding of the tech landscape, particularly AI, public cloud and big data * Ability to translate technical content for non-technical audiences * Experience organizing large events both in person, and virtual – from conception to logistical implementation. * Hi EQ with the ability to create and maintain relationships, work collaboratively and influence outcomes with a wide range of stakeholders at all levels * Ability to navigate complex, matrixed organizations with varied technical and non-technical skillsets and priorities. * Passion for building a learning culture that fosters diversity, opportunity and inclusion. Preferred Qualifications, Capabilities, And Skills * Financial Services Background * Advanced PowerPoint / graphical skills * Experience with AI tools such as Claude Code and LLMs ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Lead Data Analyst

London, ENG, GBonsiteFrom $202/yr

JOB DESCRIPTION Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment. Join us as our first Senior Data Analyst and shape a brand new data discipline within our platform team. You’ll have the opportunity to define what great data analysis looks like, promote a culture of data-driven decision making, and make a real impact by partnering with product management and engineering to deliver insights that steer business outcomes. If you’re hands-on, detail-oriented, and passionate about turning data into value, this is your chance to lead and innovate. Job Summary: As a Senior Data Analyst in the platform team, you will own our data-as-a-product strategy from start to finish. You’ll collaborate with product management, engineering, and senior stakeholders to build dashboards, queries, and reports, monitor KPIs, and translate business requirements into data outcomes. You’ll define and implement best practices for data analysis, manage the data analysis backlog, and champion data-driven decision making across the department. Job Responsibilities: * Build dashboards, queries, and insight reports for senior stakeholders * Monitor department KPIs and deliver actionable insights * Collaborate across teams to interpret requirements into data outcomes * Define, implement, and manage a new data discipline in the department * Promote a culture of data-driven decision making * Own the data analysis backlog and strategy for maximizing data value * Automate and scale data operations and reporting * Lead end-to-end data projects from requirements to implementation and monitoring * Translate business problems and customer requirements into data features Partner with product, engineering, operations, and leadership to influence decisions * Required Qualifications, Capabilities, and Skills: * Proficiency with dbt, BigQuery or similar, Looker Studio Pro, Airflow or similar, pandas/polars, numpy * Advanced SQL skills for complex queries * Python proficiency for data modelling and manipulation * Experience with BI platforms for dashboards and data storytelling * Strong data visualization and dashboard design skills * Experience working with large datasets from diverse sources * Strong statistical analysis, regression, SQL, and ETL skills * Ability to develop and validate hypotheses via A/B testing, forecasting, etc. * Experience with data governance, compliance, data quality, and controls Ability to communicate complex data findings to stakeholders at all levels * Preferred Qualifications, Capabilities, and Skills: * Degree in a quantitative field (Mathematics, Statistics, Computer Science, Economics) * Experience with cloud-native platform infrastructure (GCP, AWS) * Experience in financial services * Knowledge of predictive analytics and machine learning fundamental Why Join Us? You’ll be empowered to define and lead our data strategy, working in a collaborative, innovative environment where your insights drive real business impact. This is a unique opportunity to shape the future of data analysis in our platform team and make a difference for our company and clients. #ICBCareers ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

3 months agovia universal intelligenceApply ›

Sr Lead Software Engineer - Digital Assets / Blockchain

New York, NYonsiteFrom $200/yr

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Asset \& Wealth Management, Digital Assets Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job Responsibilities * Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems * Develops secure high-quality production code, and reviews and debugs code written by others * Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems * Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture * Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies * Adds to team culture of diversity, opportunity, inclusion, and respect Required Qualifications, Capabilities, And Skills * Formal training or certification on software engineering concepts and 5+ years applied experience * Design and develop scalable, secure services utilizing Java, Spring Boot, and TDD * Collaborate with platform teams to enhance developer experience, toolchains, and cloud-hosted blockchain services.3 * Work closely with Product, Operations, and Core Blockchain teams to innovate and execute transformative blockchain use cases. * Strong object-oriented programming language background in Java or more of the following languages: Go, Rust or JavaScript * Proficiency with enterprise development toolchains: Git, Jenkins, CI/CD pipelines, automated testing * Demonstrable practical cloud native experience, in particular AWS and Kubernetes. * Practical experience delivering system design, application development, testing, and operational stability * Proven track record delivering complex software projects into production * Excellent collaboration, facilitation, and communication skills; ability to work with diverse stakeholder groups Preferred Qualifications, Capabilities, And Skills * Hands-on knowledge of end-2-end development in web3 ecosystem – such as smart contract development, deployment, interaction with RPC providers, integrating with key management systems is a plus * Exposure to building on public or permissioned blockchain platforms (e.g., Ethereum/EVM, Hyperledger, Solana, Polkadot, Cosmos, Avalanche, Canton) is a plus * Thorough understanding of cryptographic protocols and blockchain implementations * Good understanding in key management, custody solutions and cryptographic fundamentals is a plus ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan Asset \& Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

2 months agovia universal intelligenceApply ›

Sr Lead Architect - Blockchain

Jersey City, NJonsiteFrom $200/yr

Job Description You're a hands-on architect with a passion for building robust solutions and a keen eye for detail. You thrive on solving complex technical challenges and enjoy working directly with code, cloud-native platforms, and emerging technologies like public blockchains. As a Senior Lead Architect at JPMorganChase within the Kinexys team, you will design and implement innovative solutions, collaborating closely with engineering teams to deliver high-quality products. This role is ideal for someone who prefers technical depth and direct contribution over traditional management responsibilities. Job Responsibilities * Architect, design, and implement scalable solutions, working directly with engineering teams and writing production-quality code as needed. * Provide technical leadership and mentorship, guiding best practices in architecture, design, and implementation. * Collaborate with cross-functional teams to ensure solutions meet business requirements, compliance standards, and security best practices. * Identify and resolve technical challenges, proactively addressing dependencies and integration points with other teams and platforms. * Drive adoption of automation, CI/CD, and cloud-native technologies to improve delivery speed and reliability. * Contribute to the evaluation, integration, and implementation of public blockchain technologies and protocols. * Foster a culture of technical excellence, innovation, and continuous learning within the team. Required Qualifications, Capabilities, And Skills * Formal training or certification on software engineering concepts and 5+ years applied experience * Strong experience designing and building technology solutions, with a focus on hands-on architecture and implementation. * Proficient in automation, CI/CD, and all aspects of the Software Development Life Cycle. * Advanced understanding of agile methodologies, application resiliency, and security. * Practical experience with cloud-native platforms (e.g., AWS, Azure, GCP). * Demonstrated experience working with public blockchain technologies (e.g., Ethereum, Solana, Hyperledger, etc.). * In-depth knowledge of the financial services industry and their IT systems. Preferred Qualifications, Capabilities, And Skills * Experience working at the code level (e.g., Java, Python, Go, or similar languages). * Strong problem-solving skills and ability to work independently on complex technical challenges. * Experience integrating blockchain solutions with existing enterprise systems. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan's Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

2 months agovia universal intelligenceApply ›

Senior Lead Software Engineer - Java, Blockchain, API, Cloud

Jersey City, NJonsiteFrom $200/yr

Job Description Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Sr. Lead Software Engineer at JPMorgan Chase within the Commercial \& Investment Bank - Payments Technology, Core Blockchain Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job Responsibilities * Designs and implements microservices architectures using industry-standard technologies and frameworks. * Designs blockchain solutions and decentralized applications on private and public blockchain networks, with proven and verified cryptographic protocols * Drives decisions that influence the product design, application functionality, and technical operations and processes * Monitors and optimize the performance of microservices, ensuring high availability and responsiveness. * Troubleshoots and resolves technical issues, providing timely solutions to maintain application stability. * Conducts code reviews and provide constructive feedback to peers, fostering a culture of continuous improvement. * Contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle * Implements rigorous and thorough monitoring and testing practices to ensure the security and performance goals of blockchain infrastructure * Designs and verifies cryptographic protocols deployed on the blockchain. Design blockchain solutions, such that it can support benchmark use-cases of decentralized applications, with proven and verified cryptographic protocols Required Qualifications, Capabilities, And Skills * Formal training or certification on software engineering concepts and 5+ years applied experience * A degree in Computer Science / Mathematics or equivalent work experience in a field utilizing the same subject matter * Hands-on practical experience delivering system design, application development, testing, and operational stability for traditional distributed systems * Have practical experience developing on blockchain platforms, such as, Ethereum, Hyperledger, or similar * Strong object oriented programming language background. Hands-on experience with application programming, backend API development and distributed microservices infrastructure in one or more programming language(s): Solidity, Java, JavaScript, Python. * Experience and understanding of the cryptographic principles underpinning blockchain technologies such as encryption algorithms, key management, key wallets * Experience with cloud infrastructure services such as Amazon, Google, or Microsoft * Ability to tackle design and functionality problems independently with little to no oversight Preferred Qualifications, Capabilities, And Skills * Experience in Financial Markets * Experience designing and writing smart contracts with Solidity using Hardhat, Truffle, Slither scanning etc * Hands-on experience with AWS, EKS, Docker * Knowledge of DevOps practices and tools for continuous integration and deployment. * Familiarity with blockchain interoperability solutions * Experience with RDBMS ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan's Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

3 months agovia universal intelligenceApply ›

Product Manager

Houston, TX, USonsite

JOB DESCRIPTION You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in the Service Product team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Lead, coach and develop Product Associates to deliver best in class servicing applications and features * Identify, implement and monitor continuous process improvements across the area product * Ensure adherence to risk and quality controls as well as promote cross-product engagement * Partner with Area Product Owner and Product Managers to develop a product strategy and product vision that delivers value to customers * Lead team members to conduct discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Lead team members to create and maintain a product backlog that supports the overall strategic roadmap and value proposition * Lead team members to complete project tollgates such as communication, training, readiness, etc. * Contribute to and promote the framework for tracking the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Preferred experience supporting more than one CCB Operations Function/Line of Business This position does not support sponsorship now or in the future ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer \& Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

3 months agovia universal intelligenceApply ›

Product Manager - Marketing Data Platforms

Columbus, OHonsite

Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in The Marketing Automation Platform Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Drives the development and enhancement of the Marketing Data Platform (MDP) * Champions the creation and integration of push channels, facilitating real-time data delivery and engagement. * Collaborates with engineering teams to leverage robust APIs, ensuring scalable and agentic solutions for data connectivity and automation * Partners with stakeholders to identify and prioritize opportunities for platform innovation, focusing on maximizing customer value through advanced data capabilities Required Qualifications, Capabilities, And Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Preferred Qualifications, Capabilities, And Skills * Demonstrated prior experience working in a highly matrixed, complex organization * Proven experience as a Product Manager with strong technical alignment and understanding, particularly in data-driven or marketing data environments * Exceptional interpersonal and organizational skills, with demonstrated ability to capture accurate requirements, resolve conflicts, and collaborate effectively across teams * Hands-on experience with data ecosystems, including audience data, requirement gathering (epics, stories), and actionable execution; proficiency in deck building (PowerPoint) and familiarity with AI solutions is highly desirable * Passionate about meaningful work and able to fit seamlessly into a collaborative, innovative culture About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About The Team Our Consumer \& Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

3 months agovia universal intelligenceApply ›

Portfolio Research & Analytics, Vice President

Boston, MAonsiteFrom $55/yr

Job Description Vice President, Portfolio Research \& Analysis Overview 55ip's Quantitative Research \& Development (R\&D) team is seeking a Vice President to lead portfolio research, analysis, strategy validation, and operational enablement for systematic investment strategies. This role partners closely with Quant Researchers, Portfolio Managers, Product, and Technology to ensure portfolios and research outputs are scalable, robust, and aligned to investment objectives. The VP will drive rigorous investigation of investment outcomes, oversee simulation and testing frameworks, and strengthen governance, controls, and documentation supporting the portfolio management lifecycle. The ideal candidate combines strong markets and portfolio expertise with hands-on analytical capability and the leadership needed to drive cross-functional execution in a fast-moving environment. Key Responsibilities Portfolio \& Strategy Oversight * Serve as a senior analytics partner to Portfolio Managers and Quant Research, providing independent challenge and validation of portfolio positioning, risk, and performance relative to strategy objectives. * Lead analysis of trade recommendations, exposures, constraints, and risk metrics (e.g., factor/sector/country/style) to confirm alignment with the investment thesis and systematic process. * Conduct research and produce decision-driving findings around portfolio behavior and construction. * Diagnose and reconcile performance and attribution anomalies; drive root-cause analyses and ensure issues are addressed through durable process, data, or model improvements. Research Enablement, Simulation \& Testing Leadership * Own and evolve historical and forward-looking simulation practices (back-testing, scenario analysis, stress testing), setting standards for reproducibility, accuracy, and controls. * Partner with researchers and developers to enhance investment algorithms, improve data quality/coverage, and accelerate research-to-production workflows. * Define and prioritize platform enhancements for back-testing, simulation, and visualization capabilities; translate business needs into clear requirements and acceptance criteria. Operational Excellence \& Stakeholder Management * Act as a senior point of escalation for trade operations and investment teams on issues impacting execution, data integrity, and portfolio construction; drive timely resolution and post-incident prevention. * Establish and maintain operating rhythms across Product, PM, Research, and Technology to launch, refine, and monitor strategies and releases. * Lead governance routines to ensure methodologies, changes, and exceptions are reviewed, documented, and compliant with applicable standards and internal controls. Reporting, Communication \& Documentation * Produce executive-ready insights (dashboards, recurring reports, ad hoc deep dives) using tools such as Excel and Tableau to support investment decision-making and oversight. * Create and maintain high-quality documentation for operational procedures, workflows, controls, and key decision logs to ensure clarity, consistency, auditability, and scalability. Delivery \& Workflow Management * Manage and triage work intake using JIRA; assign, track, and report on work items across stakeholders, ensuring predictable delivery against timelines. * Drive forward group projects as a leader, ensuring alignment, momentum, and accountability across contributors. * Mentor junior analysts and contribute to team standards for analytical rigor, documentation quality, and stakeholder communication. Required Qualifications * Bachelor's degree in Finance, Economics, Accounting, Engineering, Mathematics, or a related discipline. * 8+ years of relevant experience in portfolio research, quantitative investing, asset management, risk/attribution, trading support, or systematic strategy operations. * Direct people management experience, including managing analytical or technical talent. * Experience managing analytical projects end-to-end, from planning and delegation through delivery. * Strong understanding of markets and the investment management process, including portfolio construction concepts, exposures, and risk frameworks. * Advanced Excel skills and strong quantitative/statistical foundation. * Hands-on ability to analyze and troubleshoot data and strategy outcomes using SQL and Python (or equivalent). * Proven ability to lead cross-functional initiatives, manage multiple priorities under tight deadlines, and operate effectively in ambiguous environments. * Excellent written and verbal communication skills, including the ability to produce executive-level summaries and recommendations. * Demonstrated integrity, sound judgment, and a high bar for analytical rigor and controls. Preferred Qualifications * Master's degree in Finance or Mathematics. * CFA and/or FRM strongly preferred. * Experience with risk models and vendor platforms such as BarraOne, FactSet, and Bloomberg. * Experience building or improving back-testing/simulation pipelines and data visualization/reporting products (e.g., Tableau). * Experience leveraging Agentic AI / LLM tools (e.g., Copilot, Claude) to enhance research, analysis, or workflows. Prior people leadership, mentoring, or formal project/workstream leadership experience About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan Asset \& Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

3 months agovia universal intelligenceApply ›

Global Research - Crypto Analyst - Vice President

New York, NYonsiteFrom $200/yr

Job Description Help clients navigate fast-moving digital asset markets with sharp, data-driven views that challenge consensus. Job Summary Our FX strategy team delivers actionable insights to guide clients through rapidly evolving currency markets. We are seeking a highly analytical Crypto Analyst (4–7 years’ experience) with deep knowledge of digital assets and market structure, strong writing skills, and the ability to pressure-test prevailing narratives. Knowledge of derivatives markets is a significant plus. Job Responsibilities * Conduct in-depth research and analysis of cryptocurrency markets, including spot and derivatives products * Write high-quality research publications and notes for internal and external audiences, clearly articulating key themes, drivers, and risks * Partner with the global FX strategy team to integrate digital asset insights into broader currency views and cross-asset strategy * Evaluate and challenge internal and external research, identifying gaps, weaknesses, and alternative scenarios * Synthesize diverse inputs to develop robust, forward-looking views on crypto market dynamics * Communicate findings clearly and persuasively to senior stakeholders and clients Required qualifications, capabilities, and skills: * 4–7 years of experience in crypto markets, digital assets research, or related fields * Demonstrated ability to critically assess research, identify blind spots, and construct counterarguments * Excellent quantitative, analytical, and communication skills, with a proven track record of writing research publications * Strong understanding of digital asset market structure and key participants across spot markets * Collaborative mindset and willingness to engage in intellectual debate * Ability to translate complex market dynamics into clear, actionable messages for varied audiences Preferred qualifications, capabilities, and skills: * Advanced degree in finance, economics, mathematics, or a related field * Strong understanding of crypto derivatives (futures, options, perpetuals) * Experience incorporating cross-asset linkages (FX, rates, risk sentiment) into crypto views * Proven track record of presenting insights to senior stakeholders and/or clients ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

3 months agovia universal intelligenceApply ›

Senior Product Associate- Voice

Columbus, OH, USonsiteFrom $30,000/yr

JOB DESCRIPTION Consumer \& Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Voice Product, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You drive product development and optimization by leveraging your expertise, user research, and customer feedback to create and enhance innovative products. Job responsibilities* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies * Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements * Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources * Partner with Area Product Owners to identify new feature opportunities and leverage current services for customer and team value * Create design strategies supporting contact center solutions * Direct and prioritize technology teams on solution design and integrations for customer journeys * Plan for upstream and downstream impacts of new features on overall product experience * Support user research, journey mapping, and market analysis to inform product roadmap and feature value * Analyze and track product metrics, including time, cost, and quality across development * Write requirements, epics, and user stories for product development; develop innovative concepts and presentations for all organizational levels Required qualifications, capabilities, and skills* 3+ years of experience or equivalent expertise in product management or a relevant domain area * Demonstrated performance in either product management or relevant domain area * Experience executing operational management and change readiness activities * Experience in product deployment processes * Contact Center Solutions Strategy \& Design: Telecommunications, Call Routing, Outbound Contact Platforms, Live Chat, and Core Infrastructure * Strong analytical and problem-solving skills with keen attention to detail; skilled in writing comprehensive test cases, including edge cases, for all identified use cases * Ability to quickly learn new applications and processes, analyze complex system requirements, and present findings * Demonstrated ability to design and develop detailed flowcharts illustrating information architecture, system interactions, and process flows * Effective presentation and interpersonal skills; proficient in written and verbal communication * Technical proficiency in software development methodologies, APIs, cloud concepts, Agile/Scrum certifications or 3+ years of Agile/Scrum experience, and background in business and technology architecture * Must have the ability easily assimilate information and learn new applications and processes and ability to analyze complex system requirements and present findings to both Preferred qualifications, capabilities, and skills* Developed knowledge of the product development life cycle * Contact Center Solutions Strategy \& Design: Telecommunications, Call Routing, Outbound Contact Platforms, Live Chat and Core Infrastructure * Strong analytical and problem-solving skills with a keen attention to detail * Skilled in writing comprehensive test cases, including edge cases, for all the identified use cases ABOUT US Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer \& Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

3 months agovia universal intelligenceApply ›

Payments - Client Solutions Architect Manager - Vice president - London

Greater London, England, UKonsiteFrom $100/yr

Job Description Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success. As a Client Solutions Architect Manager in J.P. Morgan Payments, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized. Job Responsibilities * Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases * Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning * Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions * Identifies and defines development requirements for product design enhancements based on client feedback * Partners with Product Management to ensure change management activities are successful and ready to launch tasks are completed * Works closely with Service, Sales, Implementation and other internal teams to provide updates, training and general communication * Documents new or existing processes and executes projects to drive efficiency * Participates in complex client implementations, injects urgency and leads parties to project completion Required Qualifications, Capabilities, And Skills * Proven expertise of working across a related broad set of products * Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain * Experience supporting Sales in pricing, pipeline planning, and account planning * Experience working with clients in a technology field and interfacing with engineers * Strong client management and executive-level communications skills * Experience in payments, technology, e-commerce and financial services. Treasury Services/Payments or Merchant Services experience * Deep understanding of payment systems, operational and product delivery and transaction processing * Proven client-interface and teaming skills with an ability to observe and identify client problems and ideate solutions * Excellent presentation and communications skills, with the ability to present to clients and decision makers * Work related domestic travel is required Preferred Qualifications, Capabilities, And Skills * Knowledge of product development processes, project management processes and understanding of product development lifecycle strongly preferred * Experience with, and technical knowledge of digital channels products; including, API, voice and mobile channels * Working knowledge of traditional and/or emerging methods of payment (e.g., low value global clearing, high value global clearing, real time payments, digital wallets and card) * Strategic thinker that combines strong analytical skills and creative problem solving * Client advocate that seeks to understand client needs and ways to improve client experience About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

3 months agovia universal intelligenceApply ›

Client Solutions Architect Manager - Payments - Vice President

Plano, TX, USonsite$118,750 - $197,000/yr

JOB DESCRIPTION* Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success. As a Client Solutions Architect Manager in JP Morgan’s Merchant Services team, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, your deep understanding and experience with client user needs, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized. Job responsibilities + Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases + Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning + Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions + Identifies and defines development requirements for product design enhancements based on client feedback + Collaborate with product owners to define product requirements and design, ensuring the voice of the client and client use cases are documented as part of the product solution, while also defining blueprints to drive scale and enhance client engagement experience, thereby aligning user expectations with product features and capabilities. Collaborate closely with commercialization and go to market to improve product adoption and profitability + Document and articulate the expected interoperability of products to support the definition of client journey test cases, aiding the testing team in understanding client behaviors to ensure features and capabilities align with expected client behaviors, while also documenting client use cases, solution architectures, and funds flow diagrams that represent the client experience and use of interoperable products, focusing on key areas such as experience and UX control, authorization optimization, cost management, ease of integration, and fraud and security. + Collaborate with cross functional teams including product, user acceptance testing, operations, servicing, risk and relationship teams to promote product readiness and interoperability as it relates to products and services consumed by our clients + Evaluate and recommends enhancements to product design to ensure it is delivered for scale and supports marketability of the product + Contribute to the development of product documentation, tutorials and knowledge based articles to support customer self service + Track and analyze how clients are using our products to ensure results are realized. Stay updated on industry trends and emerging technologies to continuously improve solutions offered to clients. + Act as a liaison between clients and internal teams to ensure successful implementation of solutions. Provide technical guidance and support to clients and internal teams.Required qualifications, capabilities, and skills + 5+ years of experience or equivalent expertise working across a related broad set of products + Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain + Experience supporting Sales in pricing, pipeline planning, and account planning + Experience working with clients in a technology field and interfacing with engineers + Demonstrated ability to define, document and communicate product business requirements as this role requires breaking down and explaining complex technical concepts to both technical and non-technical audiences + Strong problem solving and attention to detail with the ability to think strategically + Proven track record of delivering successful client solutions. + Strong analytical skills and the ability to interpret data to make informed decisions.Preferred qualifications, capabilities, and skills + 3+ years of payments and/or merchant services experience working directly with clients and architecting client solutions and experiences + Degree in marketing, product, computer science + Experience with technologies, REST APIs, HTML, JavaScript, CSS, Python, SQL SOAP, Snowflake, Splunk and/or developing mobile applications and web experiences + Demonstrated ability to manage multiple priorities and work effectively in a fast paced environment + Familiarity with project and program management tools such as Jira or Asana + Expertise with Cloud-based solutions and technologies + Knowledge of industry-specific regulations and compliance requirements FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

3 months agovia universal intelligenceApply ›

Client Solutions Architect - Vice President - Healthcare Payments

Philadelphia, PAonsiteFrom $200/yr

Job Description Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success. As a Client Solutions Architect Manager in JP Morgan Healthcare Payments you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized. Leading the client facing solutioning effort, including the documentation of a project charter. A superior ability to understand people and organizations is required to deliver effective solutions to the problems faced in today’s healthcare payments industry. Job Responsibilities * Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases * Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning * Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions * Identifies and defines development requirements for product design enhancements based on client feedback Required Qualifications, Capabilities, And Skills * 5+ years of experience or equivalent expertise working across a related broad set of products * Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain * Experience supporting Sales in pricing, pipeline planning, and account planning * Experience working with clients in a technology field and interfacing with engineers * Proficient technical knowledge of the healthcare revenue cycle industry, including revenue cycle management, treasury, banking, and patient accounting/financial systems. * Proficient technical knowledge of healthcare payments, integration methods, APIs, and related products, with exposure to the healthcare payments sales cycle. Preferred Qualifications, Capabilities, And Skills * Bachelor’s degree. * Demonstrated enthusiasm for learning new operating models, technologies, and staying up to date with healthcare industry trends. * Strong analytical skills with an interest in understanding system integrations and how different technologies work together. * Experience working at a gateway, processor, or integrated service vendor. * Demonstrated success supporting sales teams and closing deals. * History of working directly with enterprise clients or large-scale projects. * Ability to align technology solutions with business strategy and long-term goals. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

3 months agovia universal intelligenceApply ›

Payments Sales Manager - Broker Dealers & Market Structure - Executive Director

New York, NY, USonsite$142,500 - $250,000/yr

JOB DESCRIPTION Join the NA Broker Dealers and Market Structure Payments Sales team! As a Payments Sales Manager Executive Director within the Financial Institutions Group – North America Broker Dealers and Market Structure industry segments, you will be primarily responsible for developing business from existing and new clients/prospects. You are expected to expand the relationships by building a pipeline of sales opportunities and achieving new business sales goals through effective account planning, development of strong client relationships and the implementation of sophisticated Payments solutions. As a key member of the team, you be responsible for a portfolio of clients and will drive the end-to-end client experience. Job Responsibilities * Drive sales for the entire Payments product suite, including treasury services which covers core cash management, liquidity management and FX solutions * Execute JPM Payments sales \& client strategy to achieve new business sales objectives, maintain current revenue streams, expand market share and increase the share of wallet with clients. * Work closely with domestic and overseas coverage and product partners to identify opportunities to provide sophisticated treasury/payments solutions to clients; Collaborate with client service, compliance, operations, technology, risk, credit, legal in order to optimize delivery. * Stay current on all aspects of the client relationship, including revenue levels, balance levels, credit exposure, KYC compliance. * Conduct comprehensive client analysis to identify strategic opportunities to market JPMorgan's payments products and solutions to address client specific needs. * Negotiate and finalize documentation for pricing updates, RFPs, client events and other ad-hoc proposals. * Execute a comprehensive selling strategy in conjunction with Product and the Banking coverage officers; Sell Payments products with value to the firm as well as build a strong pipeline of new deals. * Gain a thorough understanding of the market, the industry in which the client operates, the client's organizational and operating structure, buying process and business objectives to effectively position JPM and solutions optimally. * Engage clients at senior and strategic levels to provide integrated treasury solutions within a consultative and client-focused framework. Create strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification, and solution positioning. * Manage the entire sales process, including supervising end-to-end implementation and day-to-day operations of client solutions. * Work as a team and provide leadership to organize and co-ordinate client events as to promote and strengthen J.P. Morgan’s franchise. Required qualifications, skills and capabilities: * 10+ years experience selling cash and liquidity management products with in-depth knowledge of such products. * Proactive with strong initiative and good team player with ability to take ownership and achieve sales goals. * Strong knowledge in cash, foreign exchange, liquidity and information management products. * Familiarity with innovative cutting edge treasury/payments products, in addition to an understanding of the credit/risk process and the compliance nuances of digital assets. * Demonstrated ability to work across internal teams and external clients globally. * Demonstrated ability to identify supplemental sales opportunities, position and close new business, and assist in the design, sale and delivery of value-added services. * Competence in assessing new opportunities/prospecting, contacting key decision makers. * Strong account planning and demonstrated execution. * Comprehension of customer's industries (broker dealers, market makers, exchanges/clearinghouse), business needs and potential solutions. * Excellent verbal communication and negotiation skills. * Understanding of the regulatory and compliance environment in the market with strong experience in AML/KYC risk and control process. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

3 months agovia universal intelligenceApply ›

Product Solutions, Payment Optimization-Vice President

Tampa, FL, USonsite$118,750 - $197,000/yr

JOB DESCRIPTION You are a strategic and analytical thinker, passionate about delivering innovative solutions to clients. You thrive in dynamic environments, collaborating across teams to drive impactful results. If you are ready to unlock your potential and shape the future of product solutions, you have found the right team. As a Product Solutions Vice President in Merchant Services, you will support the development, commercialization, and optimization of e-commerce payment solutions. This role plays a critical part in ensuring products are successfully piloted, measured, and positioned for scale, while enabling teams to clearly articulate product value to clients. As a solutions lead, you will collaborate across Product, Technology, Marketing, and Sales, driving execution across the product lifecycle while contributing insights that inform product strategy and go-to-market effectiveness. You will influence the product development cycle, develop comprehensive solution requirements, and utilize industry-leading tools to support go-to-market initiatives. Your expertise will help shape the future of payments through value-added services and innovative product adoption. Job Responsibilities * Support and independently drive key aspects of the product lifecycle, including feature enhancements, pilot execution, performance tracking, and readiness for broader rollout * Manage pilot programs from intake through completion, ensuring stakeholder alignment, progress tracking, and readiness for scale * Develop and refine internal go-to-market materials (e.g., product documentation, value propositions, FAQs) to enable Sales and Relationship Managers * Partner with Marketing to support the creation of external-facing content, including landing pages, white papers, and digital campaigns * Analyze client and pilot performance data to identify trends, measure impact, and deliver insights that inform product prioritization and improvements * Track and analyze pipeline performance across lead, opportunity, and contract stages; identify trends and recommend strategies to improve conversion and outcomes * Partner cross-functionally with Product, Technology, Marketing, and Sales to drive alignment, execution, and delivery of strategic initiative * Collaborate with Product and Technology teams to define requirements, document use cases, and translate client and sales feedback into actionable product enhancements * Identify opportunities to improve product performance, client experience, and operational efficiency through data-driven insights and analysis tools Required Qualifications, Skills, and Capabilities * 5+ years of experience in payments, merchant services, fintech, or e-commerce * Experience working cross-functionally with Product, Technology, and go-to-market/commercial teams * Strong analytical skills with the ability to interpret performance data and business metrics * Excellent communication and stakeholder management skills * Ability to manage multiple initiatives simultaneously and operate with increasing independence * Demonstrated curiosity and a proactive approach to learning and problem-solving Preferred Qualifications, Skills, and Capabilities * Demonstrate experience developing customer journeys, personas, and requirements * Exhibit experience working directly with customers, including gathering feedback and conducting needs assessments; consulting experience is a plus * Experience supporting product pilots, launches, or commercialization efforts * Familiarity with payment optimization strategies (e.g., authorization optimization) * Experience with data and visualization tools (e.g., Excel, Tableau, Salesforce or similar) * Demonstrate expertise in developing and launching new products in the payments space FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM A part of the Commercial \& Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

3 months agovia universal intelligenceApply ›

Lead eSoftware Engineer - C++

London, ENG, GBonsiteFrom $14/yr

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead eSoftware Engineer at JPMorgan Chase within the Electronic Trading Technology group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for building critical technology solutions across multiple technical areas in support of the firm’s business objectives. The Electronic Trading Technology (ETT) group is a dynamic team responsible for a suite of applications that execute electronic trading strategies, with a global presence spanning North America, Europe and Asia. The group’s responsibilities include the design, implementation and support of various low latency electronic trading systems with focus on next-generation Smart Order Router, Matching Engine, Market Access, and Risk Management. Job Responsibilities: * Execute creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems * Develop secure high-quality production code, review and debug code written by others * Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems * Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. * Lead communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies * Act as a front office developer interacting closely with the desk * Work on a wide range of deliverables, from frameworks and infrastructure to trading engines and algos * Participate in all aspects of the software development cycle, from requirement gathering and design documents to implementation, integration and testing * Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure our trading platforms remain competitive and compliant. Proactively * identify opportunities for innovation and improvement within the e-trading systems Required Qualifications, Capabilities, and Skills: * Formal training or certification on C++14 onwards concepts and proficient advanced experience * Expertise in multi-threaded and concurrent programming * Experience in TCP/IP network programming and familiarity with LBM/UME * Proven experience in ultra-low latency application development * Proficiency in Linux/Unix, with an understanding of OS and kernel architecture * Advanced knowledge of system architecture, design, and business processes * Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals * Familiarity with modern Continuous Integration development practices including all phases of the SDLC. Lead and follow Agile Methodologies and Principles Preferred Qualifications, Capabilities, and Skills: * Knowledge of Multi-Asset Electronic Trading and Equities, Futures, and Options Exchange Connectivity experience is desirable * Experience with kernel tuning and low-level system programming * Experience with Python, Git ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

3 months agovia universal intelligenceApply ›

Product Manager - Vice President - Payments

New York, NYonsiteFrom $10/yr

Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in the Customer Insights team within Payments Data \& Analytics you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Product Manager will work on the Customer Insights team and partner closely with Payments Product, Analytics, Commercialization and Technology teams to deliver and enhance data-driven products that support Merchant Services and our clients. You will work on day-to-day product execution —prioritizing analytics use cases, managing ad-hoc projects, and ensuring stakeholders (internal and external) receive timely, actionable insights. Ideal candidates are also passionate about building and scaling our next generation of AI powered features and products, with a track record of driving adoption from concept through launch and continuous improvement. Job Responsibilities * Develop a product strategy and product vision that delivers value to customers * Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Own, maintain, and develop a product and client backlog that enables development to support the overall strategic roadmap and value proposition * Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Establish product KPIs/OKRs and analytics instrumentation to measure usage, satisfaction, and business impact; run experiments and A/B tests to improve engagement. Optimize adoption to drive desired business outcomes. * Manage individual product modules and team workstreams to push product initiatives into the market including alternative forms of data delivery and Ai capabilities * Support achieving sales goal targets, supports commercialization by analyzing client target lists, participate in internal and external events, build and maintain competitive intelligence, and identify new data sources to keep the product relevant and differentiated. * Collaborate proactively with cross-functional teams including engineering, design, sales, and marketing to ensure seamless product delivery and client satisfaction * Champion customer-centric design and feedback loops, leveraging insights to continuously refine and enhance product offerings * Drive the adoption of innovative technologies, including AI and advanced analytics, to differentiate products and create new revenue streams * Lead stakeholder communications, providing clear updates on product progress, challenges, and opportunities to executive leadership Required Qualifications, Capabilities, And Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Technical expertise and experience in data analytics (e.g., SQL or Python) – candidate needs to have the ability to analyze data to make decisions * Familiarity with AI/ML concepts (supervised/unsupervised learning, evaluation metrics, drift, explainability) and translating them into product features and controls * Management consulting skillset (problem solving, impact orientation, business understanding, program management, executive presence, top down communication, presentation skills) * Demonstrate strong business acumen and the ability to translate complex data insights into actionable product strategies * Exhibit leadership in driving cross-team collaboration and fostering a culture of innovation and continuous improvement * Apply rigorous prioritization skills to balance competing demands and maximize product impact * Utilize exceptional project management abilities to deliver products on time and within budget * Display a results-oriented mindset, consistently achieving ambitious goals and driving measurable business outcomes Preferred Qualifications, Capabilities, And Skills * Demonstrated prior experience working in a highly matrixed, complex organization * Bachelor’s degree in a quantitative, technical, or business discipline, Masters in math, statistics, analytics or Business is preferred * Experience in the payments industry and/or fintech or technology-enabled industries is a plus * Experience in creating solutions leveraging AI and fluency with the different AI models (OpenAI, Anthropic, Google) * Excellent communication skills with the ability to articulate complex technical topics to non-technical audiences and build consensus across diverse stakeholders * Possess a proven track record of launching and scaling data-driven products in a commercial environment * Show adaptability and resilience in a fast-paced, evolving market landscape About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team A part of the Commercial \& Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

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Senior Technical Product Manager - Voice / Archive Solutions

Greater London, England, UKonsiteFrom $360/yr

Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Employee Platforms Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Our Employee Platforms group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a modern, stable, resilient and secure operating environment where you—and the products you deliver—will thrive. Job Responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Develop and maintain product roadmaps, backlogs, and customer-facing SLOs/SLAs. * Prioritize features and enhancements based on business value, customer impact, and regulatory requirements * Contribute to the development of control frameworks for recorded user population management and operational data integrity. * Support the uplift of voice recording applications to latest versions and cloud deployments. * Build strong partnerships with internal teams, senior stakeholders, and customer advisory boards. * Monitor product performance, collect user feedback, and iterate to improve features and reliability. Required Qualifications, Capabilities, And Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Experience in technology product management within an enterprise environment, preferably in financial services. * Hands-on experience delivering voice recording solutions to end users and control functions. * Strong understanding of the product development lifecycle, technical design, and data analytics. * Exposure to some of these archive solutions from vendors such as Smarsh, Thetalake, CallCabinet, Verint, Ring Central, NICE, OpenText, Global Relay, Proofpoint, Archive360, Mimecast, Calabrio * Knowledge of software development and delivery methodologies (SDLC, SAFe, Scrum) and practices for both custom and vendor solutions. * Experience providing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions. * Ability to write technical stories in JIRA/Confluence using industry standard notations. Preferred Qualifications, Capabilities, And Skills * Experience with cloud strategy and deployments for information archive platforms. * Familiarity with control frameworks, regulatory requirements, and risk management in technology products. * Experience working in global, multi-functional teams. * Knowledge of industry trends and emerging technologies in voice recording and data archiving. * Experience working in a very regulated enviroment About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Senior Product Associate, Small and Mid-sized Business Payments

New York, NYonsite

Job Description Join our Small and Mid-sized Business Payments team and help shape the future of payment solutions for small business customers. As a Senior Product Associate, you will drive innovation and deliver products that make a real difference. Be part of a collaborative team that values creativity, customer focus, and continuous improvement. Job Summary As a Senior Product Associate in the Small and Mid-sized Business Payments team, you are an integral part of the team that leads the end-to-end product life cycle for payments products that deliver value for small business customers. You leverage your expertise in product development and optimization to make a significant impact, using user research and customer feedback to fuel the creation of innovative products and improvement of existing offerings. You manage backlogs, write epics and user stories, and collaborate with product and engineering partners across the payments organization to ensure the successful development and implementation of payment solutions. Job Responsibilities * Partner with the Product Manager to identify new product opportunities that reflect customer and market needs through user research and discovery. * Plan for upstream and downstream implications of new product features on the overall product experience. * Write requirements, epics, and user stories to support product development, in coordination with the Product Manager and engineering partners. * Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives. * Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation. * Work closely with Product Manager, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience. Required Qualifications, Capabilities, And Skills * 3+ years of experience or equivalent expertise in product management or a relevant domain area. * Proficient knowledge and experience in the product development life cycle, including discovery, requirements definition, writing stories, and developing use cases and validation criteria. * Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management. * Self-starter with strong problem-solving skills, attention to detail, and ability to analyze complex business processes. * Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs). * Proficient with JIRA, Microsoft Office tools, and Confluence. Preferred Qualifications, Capabilities, And Skills * Experience working in financial services, retail banking, or payments. ABOUT US Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About The Team Our Consumer \& Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

5 months agovia universal intelligenceApply ›

Lead Software Engineer - Blockchain Developer

Jersey City, NJ, US

JOB DESCRIPTION Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within Commercial and Investment Banking team, you will play a key role in an agile team dedicated to building, enhancing, and delivering trusted, market-leading technology products. You will leverage your deep technical expertise and problem-solving skills to address complex challenges across multiple technologies and applications, driving significant business impact through your contributions. Roles and Responsibilities Design Peer-to-peer distributed systems and implement using multiple technology stacks. Familiarity with key blockchain technologies \& understanding. Collaborate with various line of business technology teams to design and build robust and performant blockchain-based solutions. Design and implement blockchain supporting tools and utilities (e.g., CLI client, tools for exploring the blockchain, monitoring, benchmarking or debugging tools) Implement rigorous and thorough testing practices to ensure the security and performance goals of blockchain infrastructure. Implement rigorous and thorough monitoring and testing practices to ensure the security and performance goals of blockchain infrastructure Design and verify cryptographic protocols deployed on the blockchain Design blockchain solutions, such that it can support benchmark use-cases of decentralized applications, with proven and verified cryptographic protocols Build out monitoring protocols and fail-over measures. Collaborate with development teams to develop integration design and where appropriate prepare estimates on design and development services for integration initiatives Required Skills Formal training or certification in software engineering concepts and 5+ years of applied experience Hands-on knowledge of end-2-end development in web3 ecosystem – such as smart contract development, deployment, interaction with RPC providers, integrating with key management systems. Strong familiarity with different layers, such as Ethereum, Layer2 protocols Strong object-oriented programming language background in one or more of the following languages: Go, C++, Rust, Java, JavaScript Experience in Developing and Designing large and complex distributed computing environments Proven track record of delivering software development projects Experience with cloud infrastructure services AWS and Kubernetes. Familiarity with using Git or other version control software for source code management Desired Skills Financial industry experience Thorough understanding of cryptographic protocols and blockchain implementations Good understanding in key management, custody solutions and cryptographic fundamentals Awareness of inter-operability solutions. Strong analytical and problem-solving skills Self-starter that requires minimal supervision Flexible / adaptable - able to work with diverse groups of people including all levels of business management Excellent project management and facilitation skills ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Executive Director, Senior Human Resources Business Advisor (Enterprise Technology)

New York, NY, US$152,000 - $260,000/yr

JOB DESCRIPTION Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture, and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people, and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong, and can make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward. Enterprise Technology supports JPMorganChase's businesses in more than 60 countries. Technology is at the heart of everything we do to enable our customers, clients, communities and employees. We aim to deliver market-leading technology capabilities in a secure, stable, and scalable way. The functions are aligned to Firmwide Platforms and Products, Firmwide Technology Functions and specific lines of business and regions. The Senior Human Resources Business Advisor within the Enterprise Technology Organization at J.P. Morgan Chase \& Co. (JPMC) is a critical role that partners with senior leadership to deliver human capital strategies across the organization. This role is responsible for providing strategic and day-to-day HR leadership to the Chief Information Officers across Firmwide Technology Functions, Platforms and Products. This role will actively consult and provide workforce, talent and organizational solutions to business leaders and help co-create and drive progressive solutions based on the workforce of the future. Role Objectives \& Responsibilities Strategic leader– work with senior leadership teams to create the workforce of the future by understanding the business deeply and leveraging our HR products to drive business outcomes; support the design and implementation of HR Products and deliver the end-to-end talent strategy for the function; including AI and digitally enabled HR. Trusted advisor – demonstrate consulting agility and act trusted advisor to senior stakeholders and employees on issues of all kinds, including how to drive transformation, redesigning work, automation, and digital strategies; coach senior leaders and get involved in complex people matters. Innovation \& Emerging Technologies – stay abreast of emerging AI technologies, and best practices to drive HR innovation within the organization. Evaluate and implement people-solutions to optimize business processes and drive competitive advantage. People Plan - Collaborate with business leaders to identify people strategies and leverage workforce planning, up skilling and new skilling, talent and diversity strategies, leadership development, performance management, change management and compensation. Exceptional stakeholder manager – strong executive composure, relationship management and communication skills with the ability to work with all leaders across the organization. Employee Experience orchestration – partner with talent leaders to provide strategic direction and support delivering Employee Experience products and service. Data fluency – Interpret metrics to drive outcomes and ensure leadership performance. Translate data and insights into action and lead implementation of organizational solutions. Communication and Engagement – Act as a listening post to advise business leaders and provide feedback into HR Products. Required qualifications, capabilities, and skills. 8+ years of Human Resource or transformational people leadership experience in a technology organization of scale. Experience supporting Cybersecurity leadership is highly preferred. Knowledge of full range of people practices and how to apply them to an organization that is shifting to a customer focused operating model: goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development. Ability to utilize critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause. Exceptional analytical, quantitative, and technical skills that enable individual to leverage data to create Human Resource strategies that support and launch business results. * Ability to operate at scale, navigate a globally matrixed organization, and partner on issues across HR and the business. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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Lead Software Engineer - Blockchain Developer

Jersey City, NJ, US

JOB DESCRIPTION Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within Commercial and Investment Banking team, you will play a key role in an agile team dedicated to building, enhancing, and delivering trusted, market-leading technology products. You will leverage your deep technical expertise and problem-solving skills to address complex challenges across multiple technologies and applications, driving significant business impact through your contributions. Roles and Responsibilities Design Peer-to-peer distributed systems and implement using multiple technology stacks. Familiarity with key blockchain technologies \& understanding. Collaborate with various line of business technology teams to design and build robust and performant blockchain-based solutions. Design and implement blockchain supporting tools and utilities (e.g., CLI client, tools for exploring the blockchain, monitoring, benchmarking or debugging tools) Implement rigorous and thorough testing practices to ensure the security and performance goals of blockchain infrastructure. Implement rigorous and thorough monitoring and testing practices to ensure the security and performance goals of blockchain infrastructure Design and verify cryptographic protocols deployed on the blockchain Design blockchain solutions, such that it can support benchmark use-cases of decentralized applications, with proven and verified cryptographic protocols Build out monitoring protocols and fail-over measures. Collaborate with development teams to develop integration design and where appropriate prepare estimates on design and development services for integration initiatives Required Skills Formal training or certification in software engineering concepts and 5+ years of applied experience Hands-on knowledge of end-2-end development in web3 ecosystem – such as smart contract development, deployment, interaction with RPC providers, integrating with key management systems. Strong familiarity with different layers, such as Ethereum, Layer2 protocols Strong object-oriented programming language background in one or more of the following languages: Go, C++, Rust, Java, JavaScript Experience in Developing and Designing large and complex distributed computing environments Proven track record of delivering software development projects Experience with cloud infrastructure services AWS and Kubernetes. Familiarity with using Git or other version control software for source code management Desired Skills Financial industry experience Thorough understanding of cryptographic protocols and blockchain implementations Good understanding in key management, custody solutions and cryptographic fundamentals Awareness of inter-operability solutions. Strong analytical and problem-solving skills Self-starter that requires minimal supervision Flexible / adaptable - able to work with diverse groups of people including all levels of business management Excellent project management and facilitation skills ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Applied AI/ML Lead - Intelligent Cloud Migration

London, ENG, GB

JOB DESCRIPTION Take a technical leadership position within JPMorgan's Infrastructure Platform, where you'll harness cutting-edge AI techniques to revolutionize business decisions and workflow for cloud migration. As an Applied AI / ML Lead – Vice President - Machine Learning Engineer at JPMorgan Infrastructure Platform, you will be at the forefront of combining cutting-edge AI techniques with the company's unique data assets to optimize business decisions and automate processes. You will have the opportunity to advance the state-of-the-art in AI as applied to financial services, leveraging the latest research from fields of Generative AI, Agentic AI, and statistical machine learning to revolutionize cloud migration. You will be instrumental in building products that automate processes, help experts prioritize their time, and make better decisions. We have a growing portfolio of AI–powered products and services and increasing opportunity for re-use of foundational components through careful design of libraries and services to be leveraged across the team. This role offers a unique blend of scientific research and software engineering, requiring a deep understanding of both mindsets. The role is initially that of an individual contributor. Job responsibilities: Lead the deployment and scaling of advanced generative AI, agentic AI, and classical ML solutions. Design and execute enterprise-wide, reusable AI/ML frameworks and core infrastructure to accelerate AI solution development. Design and develop multi-agent systems for orchestration, agent-to-agent communication, eval, memory, telemetry, and guardrails. Apply context and prompt engineering techniques to improve prompt-based model performance. Develop and maintain tools and frameworks for prompt-based agent evaluation, monitoring, and optimization at enterprise scale. Build and maintain data pipelines and processing workflows for scalable, efficient data consumption. Write secure, high-quality production code and conduct code reviews. Partner with Engineering, Product, and Business teams to identify requirements and develop solutions. Communicate technical concepts and results to both technical and non-technical stakeholders, including senior leadership. Provide technical leadership, mentorship, and guidance to junior engineers, promoting a culture of excellence and continuous learning. Required qualifications, capabilities, and skills: Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field. Experience in machine learning engineering. Strong proficiency in Python and experience deploying end-to-end pipelines on AWS. Hands-on experience in system design, application development, testing, and operational stability. Preferred qualifications, capabilities, and skills: Strategic thinker with the ability to drive technical vision for business impact. Demonstrated leadership working with engineers, data scientists, and ML practitioners. Experience with AWS and infrastructure-as-code tools such as Terraform. Experience in multi-agent orchestration. Familiarity with MLOps practices, including CI/CD for ML, model monitoring, automated deployment, and ML pipelines. Experience with agentic telemetry and evaluation services. * Experience in customising and optimizing Github Copilot using VSCode Extension or Model Context Protocol (MCP) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Compensation Associate

Newark, DE, US

JOB DESCRIPTION The Commercial \& Investment Banking Compensation team is looking for an experienced Compensation Associate to support the development and execution of compensation strategies for our Global Markets, Sales, Research, and Securities Services businesses. This role requires a blend of analytical skills, attention to detail, problem-solving and effective communication. As a Compensation Associate within the Commercial \& Investment Banking Compensation team, you will play a key part in helping our businesses attract and retain the talent needed to succeed in a changing environment. Job responsibilities: Providing compensation consulting and thought leadership to business leaders and business unit functions in close partnership with HR Business Advisors Performing complex analyses and presenting findings to senior management Consulting with HR Business Advisors, Recruiting and Senior Managers to create competitive offer packages for key strategic hires Reviewing and approving of offer packages to ensure competitiveness and compliance with corporate governance guidelines Leading compensation related projects and initiatives involving multiple stakeholders with significant strategic and financial impact Continually assessing market conditions and pay practices to ensure competitiveness of compensation plans and programs Translating regulatory and policy governance/requirements into clear guidance for clients Leveraging corporate partners and firm-wide resources to achieve desired outcomes efficiently and with consistency across lines of business, where appropriate Required qualifications, capabilities, and skills: 3 years relative HR and/or compensation experience Bachelor’s degree required Well-developed analytical skills Ability to work collaboratively and to cultivate and sustain strong partnerships with internal and external clients and colleagues Strong problem-solving skills and the ability to adapt quickly to changing business priorities Ability to drive business goals through HR / Compensation strategies and to address issues / devise solutions with creativity and innovation Exceptional systems skills. Advanced MS Excel skills required Ability to drive and sustain operational excellence and to develop controls ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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HR Advisory Support

Plano, TX, US

JOB DESCRIPTION Join JPMorgan Chase's Human Resource Advisory Support Team! The Human Resource Business Advisor Support team partners across all lines of business as one organization providing human resource (HR) support to HR partners, managers, and employees in North America. This support is done consistently and efficiently with strong HR technical expertise. Focus is on activity that allows the HR Business Advisor to direct their efforts towards strategic advisory and consultative engagement with business leaders and allows managers and employees to direct their HR matters to the most effective channel for resolution. As an HR Advisory Support Partner within JPMorgan Chase's Human Resource Advisory Support Team, you will partner across all lines of business providing human resource support to HR partners, managers, and employees in North America. You will contribute to the development and execution of people strategy and goals for the broader organization, provide support during high demand HR events, work on key HR initiatives and core projects, and champion HR process change. Job Responsibilities Provide general HR Support – Contributes to the development of and support the execution of people strategy and goals for the broader organization by providing knowledge of HR operations, policies and processes and acts as an intermediary between HR Business Advisors and other HR teams. Generate reports and Analytics – Create reports that provide insight into key data points to establish and drive progress against people priorities and initiatives within the business. Utilize various tools to provide data that is presentation ready and can tell the story. Support annual HR events–provides support during high demand HR events such as Performance and talent management cycles with reporting and/or presentations and system updates. Work on project Support – works on key HR initiatives and core projects such as organizational design, shift differential and diversity strategies/analysis, etc. Be a champion of HR process change. Analyze processes and make recommendations for continuous improvement. Partner with HR colleagues to drive efficiencies and leverage best practices Ensure appropriate controls are in place and managed effectively for all critical HR processes Required Qualifications, Capabilities, and Skills 3+ years of Human Resource experience Ability to handle multiple demands and shifting priorities; operate with a sense of urgency and ambiguity Utilizes critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause Advanced Microsoft Excel and PowerPoint skills along with strong analytical and technical skills that enable individual to leverage data to make data driven decisions and create HR strategies that support and drive business results Excellent communication skills and enjoy working cross-functionally Ability to learn quickly and high attention to detail Preferred Qualifications, Capabilities, and Skills Undergraduate degree in Business, Human Resources Management Knowledge and understanding of HR information systems preferred (i.e. Oracle Human Capital Management, Business Objects, QlikView, Tableau, Service Now) ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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Principal Software Engineer - High Performance Computing

Jersey City, NJ, US$204,250 - $285,000/yr

JOB DESCRIPTION If you are looking for a game-changing career, working for one of the world's leading financial institutions, you’ve come to the right place. As a Principal Software Engineer at JPMorganChase within the Core Foundational Platforms team, you, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm’s portfolios. You will lead virtual and direct teams of developers, teaching them best practices in high-performance computing (HPC) practices that intersect with AI/ML. Thus, you are collaborative—especially since you will work closely with cross-functional teams comprised of data scientists, business analysts and other engineers. You will infuse the JPMorgan developer community with an appreciation of the impact that HPC can have by delivering software that consistently outperforms other platforms. You will deliver a variety of options to serve our various business needs-sometimes driven by low-latency; other times driven by throughput or low power. Job responsibilities Creates complex and scalable coding frameworks using appropriate software design frameworks Develops secure and high-quality production code, and reviews and debugs code written by others Advises cross-functional teams on technological matters within your domain of expertise Serves as the function’s go-to subject matter expert Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies Creates durable, reusable software frameworks that are leveraged across teams and functions Influences leaders and senior stakeholders across business, product, and technology teams Champions the firm’s culture of diversity, opportunity, inclusion, and respect Using telemetry, create measurable frameworks for deciding amongst hardware and software options Publish and support re-usable patterns to optimize training and inference of ML models on various architectures Support developer community in learning lessons from high-performance computing (HPC) domain Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 7+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Expert in one or more programming language(s) Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines Experience leading a product as a Product Owner or Product Manager Ability to present and effectively communicate with Senior Leaders and Executives Understanding of the business Practical cloud native experience Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field Familiarity with HPC software (e.g., NCCL, MPI) and resource schedulers (e.g., Kubernetes, SLURM) Preferred qualifications, capabilities, and skills Strong programming skills in Python, scripting, C, C++ with experience in AI/ML frameworks like PyTorch and LangChain Master’s Degree in Computer Science (required) 8+ years of experience in high-performance computing software 5+ years of experience with accelerators and deep learning, particularly large language models Experience in large organizations and regulated industries is a plus Excellent communication skills and the ability to work collaboratively in a dynamic team environment * Publish and support re-usable patterns to optimize training and inference of ML models on various architectures ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Executive Director - AI Transformation Lead

Jersey City, NJ, US$223,250 - $325,000/yr

JOB DESCRIPTION As an Executive Director AI Transformation Lead in Asset \& Wealth Management, you will drive the strategy and execution of cutting-edge AI initiatives, collaborating with talented teams to solve complex business challenges. You will have an opportunity to make a significant impact, foster innovation, and help build a data-driven culture. Join us and be at the forefront of AI advancement, where your expertise will empower teams and transform the way we work. As an Executive Director AI Transformation Lead in our Technology \& Data team, you will architect and execute our enterprise-wide AI strategy, translating business needs into scalable, AI-driven solutions. You will collaborate with executive leadership and cross-functional teams to deliver impactful results, foster a culture of innovation, and ensure best practices in AI governance. Your leadership will be key in driving change, mentoring teams, and positioning us as a leader in AI adoption. Job Responsibilities Develop and implement a comprehensive AI transformation roadmap aligned with organizational goals. Architect, design, and deploy scalable, secure AI/ML infrastructures and application stacks. Build prototypes, optimize data pipelines, and develop APIs/microservices for AI integration. Collaborate with senior stakeholders, data scientists, product managers, and engineering teams to define requirements and ensure seamless AI integration. Evaluate and implement emerging AI tools and methodologies to maintain technological leadership. Champion change management and develop learning paths to upskill teams in AI literacy. Define and track KPIs to measure the success and ROI of AI initiatives, reporting to executive leadership. Establish and enforce standards for data quality, model governance, security, privacy, and ethical AI practices. Required Qualifications, Capabilities, and Skills Master’s or PhD degree in quantitative discipline, e.g. Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science 10+ years of experience in software development and technical leadership roles. Proven hands-on experience developing and deploying AI/ML solutions in production environments and demonstrated experience leading large-scale transformation projects and influencing senior stakeholders. Proficiency in programming languages such as Python, Java, or C++ and experience with AI/ML frameworks (e.g., TensorFlow, PyTorch, Agent Development). Deep understanding of machine learning, deep learning, NLP, computer vision, and predictive analytics. Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands-on experience and solid understanding of machine learning and deep learning methods Experience with cloud platforms (AWS, Azure, GCP), MLOps pipelines, and distributed systems. Exceptional communication skills, able to articulate complex technical concepts to non-technical audiences. Strong analytical, problem-solving, and strategic thinking and demonstrated ability to lead and mentor cross-functional teams in a fast-paced environment. Preferred Qualifications, Capabilities, and Skills Prior experience in enterprise AI transformation or digital modernization initiatives. Familiarity with data governance, security, and ethical AI frameworks. Experience with agile methodologies and change management. Track record of driving AI adoption and upskilling teams. * Published research or patents in AI/ML fields. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan Asset \& Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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Lead Solutions Analyst - Business Analyst

Glasgow, SCT, GB

JOB DESCRIPTION As a Business Analyst in the International Private Bank Platform Modernisation programme, you will be responsible for defining the requirements of the solutions working closely with other functional areas such as front office, back office, design, legal, risk and compliance. You will ensure that the developers in the core deliverable squads understand exactly what they need to make the software do, and you will help validate that the software does what is intended and that it has a great user experience. The International Private Bank is undertaking a major, multi-year, multi-million-dollar transformation initiative. The programme will change almost every part of the platform from back office to front office, in order to deliver a modern solution that enables the business to scale effectively and flexibly. A particular area of focus is our investments platform, which we are re-engineering completely – this covers all major asset classes (equities, fixed income, FX, OTC and listed derivatives, structured products and alternatives) as well as associated cash management, Lending and Deposit products. The private bank has moved to an agile, product-centric model for the delivery of the IPB Platform Modernisation programme, encompassing multiple delivery squads made up of all relevant business functions with the goal of delivering a first-class investments platform. Job responsibilities Writing user stories, and turning business requirements and expectations into tangible software system requirements Working with users and stakeholders to define, plan, and conduct testing with automation where feasible, and showcasing the output of each sprint Helping each squad as a whole deliver a great solution for our customers Delivering of key business functionality, as well as more technically oriented areas of the programme such as data migrations and interfaces to other platform applications. Required qualifications, capabilities, and skills: Experience in at least one of the major asset classes (equities, fixed income, FX, OTC and listed derivatives, structured products or alternatives) – in any part of the lifecycle (e.g. front office, middle office and asset servicing, back office) Experience of an agile, product-centric way of working Excellent communication skills to help everyone in the squad understand what is needed to create solutions Exposure to large scale transformation initiatives Preferred qualifications, capabilities, and skills: Experience of Temenos / Transact in an investment context Exposure to Investment Banking landscape, products and regulation ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset \& Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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Vice President - AI Data Products

KA, IN

JOB DESCRIPTION JOB DESCRIPTION Join the Chief Data \& Analytics Office (CDAO) at JPMorgan Chase, where we promote the firm's data and analytics journey, ensuring quality and security while leveraging insights for better decision-making. Our Strategy and Execution team implements the CDAO vision, maximizing data value globally through governed practices. We are a diverse team that values innovation and strategic thinking, fostering an environment where data-promoten decision-making and creative problem-solving thrive. Collaborate with specialized teams focused on data strategy, privacy, governance, transformation, and talent development to advance JPMorgan Chase's capabilities in data, analytics, and AI. As a Vice President – AI Data Products, you will help execute the Firmwide transition towards a Data Product approach as part of our larger data strategy. You are business and technology-savvy, highly solution oriented, and a self-starter. You will You will help implement the approach to define, develop and register data products, so that a collection of curated data for a specific business need can be easily re-used across the organization thereby increasing speed to insight and enabling novel analytics. You will coordinate with the Chief Data Officers of each of Line of Business and Corporate Functions to build a culture of data product management, help planning for hiring and training Data Product Managers across JPMorgan Chase. You will help them to define and execute their data product vision and landscape. Additionally, you will collaborate with other teams within the CDAO organization to execute on the aligned data and analytics strategies. JOB RESPONSIBILITIES Execute and refine the approach for data product development at JPMC. Gather feedback from existing data product teams, and from new pilot implementation to refine the data product guidance for the organization. Collaborate with Lines of Business and Corporate Functions to determine the high-priority data products they need to build and support for defined business needs, while making them extensible for organization-wide usage. Ensure data products across the organization are registered consistently in the Firmwide data catalog to ensure they are easily discoverable across the organization. Lead the creation of strategic reports and white papers that articulate various aspects of organization wide data strategy initiatives, synthesizing inputs from subject matter experts. Define data product effectiveness metrics (OKRs and KPIs), implement evaluation frameworks, and provide synthesized analysis and strategic insights to senior management and relevant stakeholders. Communicate complex data concepts and insights to non-technical stakeholders in a clear and actionable manner. Collaborate with other Firmwide CDAO teams to refine existing data strategies and define new approaches to meet the evolving needs of the business. Serve as a trusted advisor to data leaders across the organization, driving adoption of best practices through collaboration Required qualifications, capabilities and skills 5+ years of relevant experience in data management, data engineering, artificial intelligence and machine learning domains. 3+ years of experience either as a product manager, product designer, engineer, data analyst, data scientist, or user researcher. Demonstrated ability to solve complex problems with multiple constraints, employing sound judgment to assess risks and articulate solutions through well-structured, data-driven written narratives. Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship. Ability to think innovatively while applying a rigorous, data-led disciplined approach to data product management and innovation. Exceptional analytical, problem solving, communication and presentation skills. Ability to articulate business needs to technical teams and convey technical issues to business leadership. Strong attention to detail and quality, with excellent written and verbal communication. Familiarity with the financial services industry. PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS Proficiency in data management tools. Familiarity with common cloud-native data analysis platforms such as Databricks, Snowflake, Starburst Familiarity with data governance and regulatory requirements (e.g. BCBS 239, GDPR, CCPA). Proven ability to lead teams, manage stakeholder expectations, and partner with cross functional teams. * Knowledge and experience of building or managing data products and datasets delivering business needs ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Customer Success Manager - Strategy

New York, NY, US$118,750 - $187,500/yr

JOB DESCRIPTION Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in Employee Experience, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team. You will also help bring together all 30 Human Resource functions and make work better for everyone at JPMC. You will focus on Employee Success—helping defining strategy, setting priorities, and measuring what works. You’ll help connect work across employee experience and HR product teams, making sure employees are treated like customers and have a seamless, engaging, and effective experience Job responsibilities Drives product adoption, expansion, and retention activities to maintain a healthy customer base Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers’ business needs Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities Define and drive the Employee Success strategy, and analyze success and recommend improvements Sets priorities and track progress for the team Connects work across product, HR, marketing, and communications teams Gathers employee feedback and use it to guide decisions Be part of cross-functional projects and campaigns to boost adoption and satisfaction Helps build and coach a team focused on customer success and go-to-market strategy Be part of every stage of the employee journey—from onboarding to career development Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in customer success roles in product or technology Demonstrated ability to influence product adoption and customer retention Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels Proven ability to learn new technologies and teach it to others Experience leading strategy and business operations Strong project management and communication skills Ability to work across teams and manage multiple projects * Passion for making work better for employees ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Lead Solutions Analyst - Business Analyst

Glasgow, SCT, GB

JOB DESCRIPTION As a Business Analyst in the International Private Bank Platform Modernisation programme, you will be responsible for defining the requirements of the solutions working closely with other functional areas such as front office, back office, design, legal, risk and compliance. You will ensure that the developers in the core deliverable squads understand exactly what they need to make the software do, and you will help validate that the software does what is intended and that it has a great user experience. The International Private Bank is undertaking a major, multi-year, multi-million-dollar transformation initiative. The programme will change almost every part of the platform from back office to front office, in order to deliver a modern solution that enables the business to scale effectively and flexibly. A particular area of focus is our investments platform, which we are re-engineering completely – this covers all major asset classes (equities, fixed income, FX, OTC and listed derivatives, structured products and alternatives) as well as associated cash management, Lending and Deposit products. The private bank has moved to an agile, product-centric model for the delivery of the IPB Platform Modernisation programme, encompassing multiple delivery squads made up of all relevant business functions with the goal of delivering a first-class investments platform. Job responsibilities Writing user stories, and turning business requirements and expectations into tangible software system requirements Working with users and stakeholders to define, plan, and conduct testing with automation where feasible, and showcasing the output of each sprint Helping each squad as a whole deliver a great solution for our customers Delivering of key business functionality, as well as more technically oriented areas of the programme such as data migrations and interfaces to other platform applications. Required qualifications, capabilities, and skills: Experience in at least one of the major asset classes (equities, fixed income, FX, OTC and listed derivatives, structured products or alternatives) – in any part of the lifecycle (e.g. front office, middle office and asset servicing, back office) Experience of an agile, product-centric way of working Excellent communication skills to help everyone in the squad understand what is needed to create solutions Exposure to large scale transformation initiatives Preferred qualifications, capabilities, and skills: Experience of Temenos / Transact in an investment context Exposure to Investment Banking landscape, products and regulation ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset \& Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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Customer Success Manager, Executive Director

New York, NY, US

JOB DESCRIPTION Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. As a Customer Success Director within JPMC’s Central Infrastructure Platforms team, you will lead efforts to enhance the impact of the Customer Success team. You will oversee customer success initiatives, promote customer health metrics, and manage the onboarding journey, focusing on product adoption, expansion, and retention for some of our largest customers. As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences. Job responsibilities Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives Coaches the team on account meeting best practices including communications, customer retention, research, and expansion Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership Takes a customer-first view which ties back to how the product impacts our customer groups Supports an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization. Supports customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling. Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. Drives annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions. Identifies shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise in customer success roles in product or technology Experience managing customer bases with technology applications and advising teams on best practices Proven ability to influence the adoption and retention of our products across a diverse customer base Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains. Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans. Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance. Strong writing and communication skills with experience constructing technical business cases and developing strategic plans Experience within technical account management, professional services, or customer advisory roles. Preferred qualifications, capabilities, and skills Experience in a business to business (B2B), software as a service (SaaS), or technology environment Advanced knowledge of the product development life cycle, technical design, and data analytics Knowledge of customer consumption and renewal patterns Certifications in AWS (SA Associate level preferred), or equivalent in Azure and/or GCP. Familiarity with waterfall and agile methodologies, preferring waterfall for customer initiatives and agile for downstream collaboration Strong problem-solving skills and ability to adapt to changing business needs and priorities * Experience in utilizing data-driven insights to inform product development and customer success strategies ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Customer Success Manager, Executive Director - Conduit Leader

Jersey City, NJ, US$166,250 - $260,000/yr

JOB DESCRIPTION Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. As a Customer Success Director in Conduit, you are one of the leaders driving impact on the Customer Success team. Oversee our customer success initiatives, drive customer health metrics, and manage the customer’s onboarding journey of the product’s adoption, expansion, and retention for some of our largest customers. As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences. Job responsibilities Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives Coaches the team on account meeting best practices including communications, customer retention, research, and expansion Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership Takes a customer-first view which ties back to how the product impacts our customer groups Supports an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization. Supports customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling. Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. Drives annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions. Identifies shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise in customer success roles in product or technology Experience managing customer bases with technology applications and advising teams on best practices Proven ability to influence the adoption and retention of our products across a diverse customer base Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains. Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans. Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance. Strong writing and communication skills with experience constructing technical business cases and developing strategic plans Experience within technical account management, professional services, or customer advisory roles. Preferred qualifications, capabilities, and skills Experience in a business to business (B2B), software as a service (SaaS), or technology environment Advanced knowledge of the product development life cycle, technical design, and data analytics Knowledge of customer consumption and renewal patterns Certifications in AWS (SA Associate level preferred), or equivalent in Azure and/or GCP. Familiarity with waterfall and agile methodologies, preferring waterfall for customer initiatives and agile for downstream collaboration Strong problem-solving skills and ability to adapt to changing business needs and priorities * Experience in utilizing data-driven insights to inform product development and customer success strategies ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Lead Software Engineer - Blockchain Developer

Jersey City, NJ, US

JOB DESCRIPTION Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within Commercial and Investment Banking team, you will play a key role in an agile team dedicated to building, enhancing, and delivering trusted, market-leading technology products. You will leverage your deep technical expertise and problem-solving skills to address complex challenges across multiple technologies and applications, driving significant business impact through your contributions. Roles and Responsibilities Design Peer-to-peer distributed systems and implement using multiple technology stacks. Familiarity with key blockchain technologies \& understanding. Collaborate with various line of business technology teams to design and build robust and performant blockchain-based solutions. Design and implement blockchain supporting tools and utilities (e.g., CLI client, tools for exploring the blockchain, monitoring, benchmarking or debugging tools) Implement rigorous and thorough testing practices to ensure the security and performance goals of blockchain infrastructure. Implement rigorous and thorough monitoring and testing practices to ensure the security and performance goals of blockchain infrastructure Design and verify cryptographic protocols deployed on the blockchain Design blockchain solutions, such that it can support benchmark use-cases of decentralized applications, with proven and verified cryptographic protocols Build out monitoring protocols and fail-over measures. Collaborate with development teams to develop integration design and where appropriate prepare estimates on design and development services for integration initiatives Required Skills Formal training or certification in software engineering concepts and 5+ years of applied experience Hands-on knowledge of end-2-end development in web3 ecosystem – such as smart contract development, deployment, interaction with RPC providers, integrating with key management systems. Strong familiarity with different layers, such as Ethereum, Layer2 protocols Strong object-oriented programming language background in one or more of the following languages: Go, C++, Rust, Java, JavaScript Experience in Developing and Designing large and complex distributed computing environments Proven track record of delivering software development projects Experience with cloud infrastructure services AWS and Kubernetes. Familiarity with using Git or other version control software for source code management Desired Skills Financial industry experience Thorough understanding of cryptographic protocols and blockchain implementations Good understanding in key management, custody solutions and cryptographic fundamentals Awareness of inter-operability solutions. Strong analytical and problem-solving skills Self-starter that requires minimal supervision Flexible / adaptable - able to work with diverse groups of people including all levels of business management Excellent project management and facilitation skills ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Customer Success Manager, Executive Director - Conduit Leader

Jersey City, NJ, US$166,250 - $260,000/yr

JOB DESCRIPTION Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. As a Customer Success Director in Conduit, you are one of the leaders driving impact on the Customer Success team. Oversee our customer success initiatives, drive customer health metrics, and manage the customer’s onboarding journey of the product’s adoption, expansion, and retention for some of our largest customers. As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences. Job responsibilities Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives Coaches the team on account meeting best practices including communications, customer retention, research, and expansion Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership Takes a customer-first view which ties back to how the product impacts our customer groups Supports an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization. Supports customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling. Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. Drives annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions. Identifies shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise in customer success roles in product or technology Experience managing customer bases with technology applications and advising teams on best practices Proven ability to influence the adoption and retention of our products across a diverse customer base Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains. Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans. Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance. Strong writing and communication skills with experience constructing technical business cases and developing strategic plans Experience within technical account management, professional services, or customer advisory roles. Preferred qualifications, capabilities, and skills Experience in a business to business (B2B), software as a service (SaaS), or technology environment Advanced knowledge of the product development life cycle, technical design, and data analytics Knowledge of customer consumption and renewal patterns Certifications in AWS (SA Associate level preferred), or equivalent in Azure and/or GCP. Familiarity with waterfall and agile methodologies, preferring waterfall for customer initiatives and agile for downstream collaboration Strong problem-solving skills and ability to adapt to changing business needs and priorities * Experience in utilizing data-driven insights to inform product development and customer success strategies ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Jpmorganchase office locations

Jersey City, NJ, USNewark, DE, USNew York, NY, USChicago, ILLondon, ENG, GBNew York, NYJersey City, NJHouston, TX, USColumbus, OHBoston, MA

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