About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
DatadogBoston, Massachusetts, USA; New York, New York, USA
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You'll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers in the Public Sector Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals Experienced in the B2B tech space or with SaaS companies Able to travel for customer onsite visits and events as required Fluent in written and spoken English Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.* About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
- ABOUT WIND RIVER -------------------- Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company’s software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We’ve achieved recent 5G milestones including the world’s first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion \& belonging, come join us and help advance the future software defined world. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ABOUT THE OPPORTUNITY ------------------------- Wind River has an opportunity for a Customer Success Manager with extensive experience with embedded operating systems. Also, a benefit to have expertise with Wind River VxWorks and other products in the Wind River portfolio including Wind River Studio Developer, Cloud Platform, Linux, etc. In addition to the technology, the CSM should have experience with IT software methodologies and processes, strategies, and best practices to manage the successful adoption of these products by our critical enterprise customers. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The ideal candidate has experience working with enterprise customers, is strategically minded and collaborates with all internal stakeholders to exceed customers’ expectations and is a driver of exceptional customer experience across the full customer lifecycle with the goal of driving value and creating successful onboarding, adoption, enablement, expansion, and renewal experiences while mitigating churn risk. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- JOB GOALS: -------------- Ensuring that customers: ---------------------------- + Renew (and expand) their current license subscriptions ---------------------------------------------------------- + Expand their consumption of Wind River products and services ---------------------------------------------------------------- + Serve as positive references in private and public settings --------------------------------------------------------------- Ensuring that Wind River customers unlock the full business value from their purchases based on their business outcomes and use cases ----------------------------------------------------------------------------------------------------------------------------------------- Ensuring that customers have a great experience migrating to and deploying their Wind River solutions ---------------------------------------------------------------------------------------------------------JOB BRIEF: -------------- Senior Customer Success Managers at Wind River provide continuity and business value to our customers over their full adoption journey. The candidate must have the demonstrated ability to build critical relationships within the account at the executive, line manager, and individual administrator level to serve as a trusted advisor, become aware of new opportunities where Wind River products and services can solve customer problems, and maximum business value realization across the customer’s entire business. The CSM will implement Wind River’s lifecycle adoption methodology but also develop new programs that will increase the business’ revenue potential and reduce churn. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- A Senior Customer Success Manager’s responsibilities include guiding customers as they transition from sales prospects to won business staying focused on their business outcomes, building close relationships with key influencers that last beyond any one project, and ensuring that these customers become positive references and “customers for life.” ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Ultimately, you will work directly with customers to help solve their problems and ensure their satisfaction while they are an active account with Wind River. You will own the outcome of a successful customer both by marshalling the required internal resources (from Engineering, Product Management, Professional Services, Technical Support, and Executive leadership) and by coming up with creative solutions to customer challenges that you will implement yourself in order to meet specific Wind River financial goals. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ RESPONSIBILITIES: --------------------- Own the full customer lifecycle, with emphasis on revenue retention and expansion. This includes ensuring renewals, identifying upsell opportunities, and driving new license and service agreements. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Act as a strategic partner to your customers , understanding their business outcomes and demonstrating how Wind River's products and services can help them achieve their goals. You'll be proactive in “walking the halls”, identifying new business problems they may not realize they have and providing solutions. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Be a revenue driver. Scout for new opportunities to expand Wind River’s footprint within existing accounts by deeply understanding customer initiatives and challenges as well as organizational and external impacts. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Serve as a customer advocate and a strategic internal resource. Marshal cross-functional teams—including Engineering, Product Management, Professional Services, and Technical Support—to address customer needs and ensure they meet their project milestones and ROI objectives. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Prevent churn by monitoring customer health, proactively addressing any concerns, and ensuring a positive, high-value customer experience. --------------------------------------------------------------------------------------------------------------------------------------------------- Develop customers into positive references , building "customers for life" who are willing to publicly and privately endorse Wind River. ------------------------------------------------------------------------------------------------------------------------------------------------ Maintain a detailed record of all customer interactions, sentiment, and opportunities in our customer intelligence platform to provide visibility across the organization. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Serve as a key partner to Wind River Product and Sales teams with relevant learnings from our major customers that may impact product roadmaps and sales plans. -------------------------------------------------------------------------------------------------------------------------------------------------------------------REQUIREMENTS AND SKILLS --------------------------- 10 years of customer-facing experience in a technical role at a software compan y with similar products and customers. ----------------------------------------------------------------------------------------------------------------------------------- At least 3 years of direct experience as a Customer Success Manager, Technical Account Manager, or a similar role involving license renewals and/or expansion. ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Demonstrated success in managing the full customer lifecycle, with a clear focus on driving revenue and growth within existing accounts. -------------------------------------------------------------------------------------------------------------------------------------------- Strong technical background with in-depth knowledge of embedded, real-time operating systems such as VxWorks. Bonus to have specific experience with VxWorks and additional expertise in any of the following areas: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ + Wind River Cloud Platform, VMware vSphere, and/or OpenStack environments ---------------------------------------------------------------------------- + Kubernetes or other container platforms ------------------------------------------- + eLxr / Enterprise Linux systems, tools, and the competitive landscape ------------------------------------------------------------------------- + Wind River Linux or other embedded Linux platform ----------------------------------------------------- Ability to navigate hybrid cloud architectures and advise on infrastructure optimization. --------------------------------------------------------------------------------------------- Understanding of container lifecycle management, networking, and security in embedded or edge environments. --------------------------------------------------------------------------------------------------------------- Familiarity with Enterprise Linux distribution s (e.g., Red Hat, SUSE, Ubuntu) -------------------------------------------------------------------------------------- Understanding of how embedded systems interface with cloud platforms, edge computing frameworks, and IoT architectures. --------------------------------------------------------------------------------------------------------------------------- Knowledge of secure boot, encryption, access control, and vulnerability management in embedded systems. ----------------------------------------------------------------------------------------------------------- Proven track record of supporting Global 2000 companies in the high-tech industry. --------------------------------------------------------------------------------------- Exceptional ability to communicate, build rapport, identify key account influencers, and foster positive business relationships at all levels, from technical teams to senior executives. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Experience working with and providing oversight to broad cross-functional teams. ------------------------------------------------------------------------------------- Strong ownership, accountability, and organizational skills. ---------------------------------------------------------------- Experience with playbooks, success plans, and health monitoring tools. -------------------------------------------------------------------------- A technical degree is preferred. ------------------------------------ Ability to travel up to 30%; United States ----------------------------------------------BENEFITS ------------ Named Top Workplace for the 8th year in a row --------------------------------------------------------- Wind River’s commitment to DEIB --------------------------------------- Wellness Benefits through Unmind ----------------------------------------Compensation: ----------------- The annual base salary range for this role’s listed grade level is currently $150,000 to 190,000 or $160,000 to $200,000 plus a bonus for MA and Bay area, CA residents. Salary ranges are determined through interviews and a review of the education, experience, knowledge, skills, location, and abilities of the applicant, and equity with other team members. #LI-JP1 Special Clearance Requirements This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements. Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You'll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative. Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results. Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives. Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities. Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making. Own and project manage the on-boarding process for new customers Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablemen and other technical teams to ensure consistent value delivery and messaging. Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals Experienced in the B2B tech space or with SaaS companies Able to travel for customer onsite visits and events as required Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.* About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
About InvoiceCloud: InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It's an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary advocate for your clients, you will guide day-to-day engagement, strengthen retention, influence digital adoption programs, and identify opportunities for product expansion. Success requires advanced relationship management skills, analytical thinking, industry awareness, and the ability to translate insights into actionable client strategies. Success Profile At InvoiceCloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role. Customer Centric Builds trusted relationships with clients through proactive engagement, empathy, and clear communication. Understands each client's business model, goals, adoption trends, and operational workflows to deliver tailored guidance. Recognizes early signs of risk and acts quickly to maintain satisfaction and prevent churn. Adapts communication style based on audience and context, ensuring clarity and alignment. Shares industry knowledge and best practices related to billing, payments, and customer engagement. Results Driven Executes strategies that increase digital payment adoption, improve customer experience, and strengthen client retention. Drives measurable improvements across revenue influence, portfolio growth, adoption metrics, and client advocacy. Identifies upsell and cross-sell opportunities aligned with client objectives and produces high-quality customer success qualified leads. Uses Salesforce and internal reporting tools to track performance, analyze trends, and inform client action plans. Maintains strong focus on achieving quarterly and annual performance targets. Takes Ownership Manages the full lifecycle of client engagement, ensuring consistency, follow-through, and proactive planning. Investigates client challenges and collaborates across teams to resolve issues effectively. Develops technical fluency in client integrations and workflows to guide troubleshooting and effective communication. Documents client discussions, action plans, and insights with accuracy to support continuity. Operates independently with strong judgment, anticipating client needs and addressing them promptly. Drives Efficiency Establishes scalable communication and engagement cadences to support a diverse book of business. Uses data dashboards, analytics, and structured workflows to prioritize activities and maximize impact. Applies strong time-management and organizational skills to balance multiple client initiatives simultaneously. Identifies operational inefficiencies and provides data-backed recommendations to clients and internal teams. Leverages automated tools, templates, and process improvements to enhance delivery and productivity. Innovative Brings creative strategies to clients that improve adoption, streamline workflows, and strengthen digital performance. Shares new insights and best practices informed by industry trends and peer comparisons. Uses AI-assisted tools to analyze client data, prepare messaging, and uncover actionable improvements. Experiments with new engagement formats and ideas that elevate client experience and support better results. Continuously looks for ways to enhance internal processes and customer success delivery. Requirements Strong relationship management experience with a track record of driving retention and growth Experience supporting clients in person and via virtual communication tools (Teams/Zoom) Background in electronic billing, payments, merchant services, or related SaaS platforms preferred Excellent verbal, written, presentation, and interpersonal communication skills Customer-driven and results-oriented, with the ability to influence decision-making Strong organizational, planning, and time-management skills Experience working independently and managing multiple priorities in a fast-paced environment Proficiency with Microsoft Office tools and Salesforce Travel Periodic travel to key accounts for onsite meetings or conferences as required. Benefits We offer a competitive benefits program including: Medical, dental, vision, life \& disability insurance 401(k) plan with company match Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays Mental health resources Paid parental leave \& Backup Care Tuition reimbursement Employee Resource Groups (ERGs) InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com. Click here to review InvoiceCloud's Job Applicant Privacy Policy. For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
DatadogBoston, Massachusetts, USA; New York, New York, USA
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of
DatadogBoston, Massachusetts, USA; New York, New York, USA
From $400/yr
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and s
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
Ability to proactively driv...Experience with customer on...Strong relationship managem...Proven track record in upse...Ability to advocate for cus...+3 more
DatadogBoston, Massachusetts, USA; New York, New York, USA
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and s
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Da
DatadogBoston, Massachusetts, USA; New York, New York, USA
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th
About Toast At Toast, we’re building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we’re transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview The Director of Data Infrastructure & Engineering in Customer Succ
DatadogBoston, Massachusetts, USA; New York, New York, USA
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify th