Business Analyst Jobs in Boston

Business Analyst II, Operations

From $100,000/yr

At WHOOP, we're on a mission to unlock human performance and healthspan. Our wearable technology provides personalized insights that help millions of members better understand their bodies, and make smarter decisions about training, recovery, and lifestyle. We're looking for a Business Analyst to embed with our Operations team, specifically supporting the Manufacturing \& Quality streams by helping bridge the gap between operational processes and data. This role will be instrumental in building out quality analytics capabilities across the product lifecycle, from production through field performance. You'll own key quality metrics, develop new reporting, build new tools, and partner with manufacturing and field quality engineers to turn operational data into decisions. This is a high-impact role for someone who is able to successfully use analytical skills to target operational challenges and drive continuous improvement. Responsibilities * Partner with Field Quality, Manufacturing, and Reliability Engineering teams to define and monitor product quality KPIs across the supply chain * Own quality metrics reporting on production yields, field failure rates, supplier quality indicators to proactively surface trends related to product build and performance * Develop and maintain reporting and self-service analytics tooling for operations stakeholders * Support ad-hoc analyses for test result validation, issue containment \& impact sizing, failure mode investigations, cost quantification * Collaborate with Data Platform and Analytics Engineering to land new relevant quality data sources in Snowflake and build them into usable models * Help define data capture standards for new processes (e.g., incoming inspection, NPI qualification, supplier data) where structured data doesn't exist today * Translate between technical data requirements and operational stakeholders, ensuring operations teams get answers without needing to have detailed technical background Qualifications * 2+ years of experience in an analytical or operational role with a focus on data and analytics. Functional experience working with quality processes and data is a plus. * Demonstrated experience working with cross-functional partners to use data to drive results and initiatives. * Strong technical and analytical skills, including proficiency in SQL and familiarity with data visualization tools (e.g., Sigma, Hex, or similar). Familiarity with modern data warehouses (e.g., Snowflake) and analytics workflows (e.g., dbt, ELT) is a plus. * Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions * Ability to translate complex analyses into clear, actionable recommendations, enabling technical and operational stakeholders to make informed decisions and drive measurable improvements. * Comfortable operating in evolving environments where processes, systems, and data structures are still being built and refined. * Proactive mindset with a desire to deeply understand operational processes and continuously improve them through data. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $100,000 - $125,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Senior Business Analyst, Research (Hybrid)

From $120,000/yr

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. We are seeking an experienced Senior Business Analyst to support the implementation of a comprehensive research administration software suite at Beth Israel Lahey Health (BILH). Our healthcare network is moving from disparate legacy systems to a single, integrated research administration platform. This system will encompass pre-award and post-award grants management, contracting, Institutional Review Board (IRB), Institutional Animal Care and Use Committee (IACUC), Institutional Biosafety Committee (IBC), and other research administration functions. The Senior Business Analyst will serve as a critical liaison between stakeholders and the technical implementation team, closely collaborating with the project sponsors, key stakeholders, and subject matter experts to ensure the solution meets institutional needs while supporting regulatory compliance and operational excellence. Post-implementation, this position will support the ongoing process improvement, system maintenance and adaptation, and training. Job Description Essential Responsibilities but not limited to: Requirements Gathering \& Analysis * Conduct interviews with key stakeholders across BILH hospital sites to understand current workflows and future-state requirements * Document and analyze existing processes from disparate legacy systems. * Translate business needs into detailed functional requirements. * Identify opportunities for process improvement, standardization, and consolidation as BILH transitions to a single system. System Configuration \& Design Support * Collaborate with technical teams and vendor consultants to configure the research administration suite to meet institutional requirements across the BILH network. * Participate in system design sessions to ensure workflows align with academic medical center operations and regulatory requirements. * Review and validate system configurations, integrations with existing systems (ERP, HR, finance, e.g. Workday, Epic, iLabs, etc.), and data migration strategies from multiple legacy platforms. * Support development of custom reports, dashboards, and analytics capabilities. Process Design \& Optimization * Map and document current and future-state business processes. * Ensure processes support compliance with federal regulations (NIH, NSF, FDA, OMB Uniform Guidance, etc.) and institutional policies. * Recommend process improvements that leverage system capabilities while maintaining regulatory compliance. Testing \& Quality Assurance * Develop test plans, test cases, and test scripts for system functionality and integrations. * Coordinate and conduct user acceptance testing (UAT) with key stakeholder groups across the BILH network. * Document test results, track defects, and verify issue resolution. * Validate data accuracy following migration from multiple legacy systems. Stakeholder Communication \& Project Support * Maintain regular communication with project sponsors, steering committee members, implementation partners, and end users across BILH hospital sites. * Prepare status reports, presentations, and documentation for various audiences in accordance with the implementation communication plan. * Facilitate meetings and working sessions to drive decision-making and issue resolution. * Support project management activities including timeline tracking and risk identification. Required Qualifications * Bachelor's degree in Business Administration, Information Systems, Healthcare Administration, or related field * 5-8 years of business analysis experience * Experience with enterprise software implementations or large-scale system projects * Proven ability to gather requirements, document processes, and translate business needs into technical specifications * Excellent analytical, problem-solving, and communication skills * Proficiency with process mapping tools and MS Office suite Preferred Qualifications * Experience in healthcare, higher education, or research administration environments * Familiarity with grants management, research compliance, or sponsored programs * Knowledge of research administration platforms (e.g., InfoEd, Cayuse, OnCore, CLICK) * Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP) certification * Experience with Workday and/or other ERP system integrations Work Environment This position will work collaboratively with cross-functional teams including IT, research administration, compliance, finance, and clinical departments across the BILH network. The role requires flexibility to accommodate project timelines and may include occasional evening or weekend work during critical implementation phases. Pay Range $120,000.00 USD - $160,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

New England Business Analyst (5245)

From $83,300/yr

SMX is seeking a highly analytical Business Analyst with hands‑on production support experience and a proven ability to perform deep research, root‑cause analysis, and system investigation . This role focuses on understanding complex system behaviors, translating business rules into actionable technical requirements, and driving issue resolution across cross‑functional teams. This position supports a Boston, MA - based customer. The role is primarily remote with occasional onsite meetings. Essential Duties \& Responsibilities Production Support \& Research Analysis * I nvestigate and troubleshoot complex system issues by analyzing data, system logic, and business rules. * Conduct deep‑dive research to understand current‑state processes, identify root causes , and recommend corrective actions. * Recreate and validate issues through structured triage processes. * Translate system workflows and user behaviors into clear, actionable instructions for developers and QA. * Document findings, assessments, and solution paths in a concise, structured format. * Partner with client and developers to verify solution options, assess impacts, and ensure alignment with requirements. * Provide knowledge transfer by explaining system logic, validation criteria, and expected outcomes. Business Analysis \& Requirements Development * Analyze business processes to define requirements, identify gaps, and conceptualize future‑state workflows. * Gather and document detailed user requirements, user stories, use cases, test scenarios, and test cases. * Create process maps, workflow diagrams, and business process documentation (Lucid or similar tools). * Present mockups, business rules, and data rules to stakeholders for review and approval. * Translate business needs into functional and technical requirements that support solution design. * Support project management activities including metrics, process evaluation, system analysis, and stakeholder reporting. Enhancement Support * Work with SMEs to define performance measures and data collection methodologies. * Support feasibility assessments, impact analysis, and LOE development for enhancement requests. * Participate in testing activities to validate enhancements and ensure alignment with requirements. Required Skills \& Experience * Bachelor’s degree required (additional relevant experience may substitute). * 10+ years as a Business Analyst , with significant production support or application support experience . * Strong analytical and investigative skills with the ability to self‑learn complex systems. * Excellent verbal and written communication skills, including the ability to explain technical concepts to non‑technical audiences. * Proficiency with Microsoft PowerPoint and Word. * Experience documenting functional and technical workflows, business rules/conditions, and system logic. * Ability to work independently, manage competing priorities, and drive issues to resolution. Application Deadline: 5/29/2025 # LI-SA1 The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning \& development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is:: $83,300 USD - $138,800 USD At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Business Analyst

Overview We are looking for a detail-oriented and analytical individual to join our team in a pivotal role. This position will involve working closely with various departments to identify and solve business challenges through data analysis and strategic insights. Key Responsibilities * Gather and analyse data to inform strategic decisions. * Collaborate with stakeholders to understand their needs and requirements. * Develop reports and presentations to communicate findings. * Identify trends and patterns in data to drive improvements. * Assist in the implementation of business solutions and monitor their effectiveness. Requirements * Proven experience in a similar analytical role. * Strong proficiency in data analysis tools and methodologies. * Excellent communication and presentation skills. * Ability to work collaboratively in a team environment. * Strong problem-solving skills and attention to detail.

Marketing & Business Development Analyst, Corporate Finance – Boston, MA

$80,000 - $120,000/yr

We do Consulting Differently BRG’s Corporate Finance Marketing \& Business Development Analyst is a unique opportunity to learn the inner workings of a professional services firm, gain exposure to many facets of the business, and interact with the highest levels of the organization. This internal role will touch most all aspects of supporting a professional services firm including marketing, business development, recruiting, project management, executive reporting, and other high-profile priorities. In supporting BRG Corporate Finance broadly, this role will gain insight into our core service offerings including Turnaround \& Restructuring, Finance Excellence, Performance Improvement, Transaction Advisory, and more. The Marketing \& Business Development Analyst will be responsible for a wide range of activities and will include exposure to client-facing consultants. This role will report to the Director of Business Development \& Marketing with additional responsibilities supporting overall Corporate Finance Practice operations. Responsibilities and exposure to the Corporate Finance practice and BRG Corporate will evolve and heighten as the analyst gains experience. The ideal candidate is a professional who can prioritize and manage a multifaceted workload in a fast-paced, results-driven environment. The individual should be comfortable working collaboratively across the practice as well as having the ability to work autonomously on discrete assignments. The candidate should be a proficient analytical thinker with very strong PowerPoint (PPT), written and verbal communication skills. Candidates must be able to exercise good judgment in a variety of situations and interact with colleagues of all levels and disciplines. Job Responsibilities * Utilize PowerPoint while assisting in the development of proposals to win new assignments and other client-facing materials * Participate in driving practice development initiatives to help drive go-to-market efforts to win new business and support the continued growth of the practice * Proactively manage workload across multiple sub-functional areas including marketing, business development, operations, reporting, etc. * Utilize communication, presentation and analytical skills to complete activities while looking for opportunities to improve processes and methodologies. * Execute and respond timely to ad-hoc requests from BRG Corporate Finance senior leadership and client-facing professionals * Support AI-related automation initiatives aimed at improving internal efficiencies and effectiveness across BRG Corporate Finance Qualifications Education : * Bachelor’s degree required * Communications, English, Marketing and/or Business Management majors preferred * Depending on level of experience and capabilities, this role could be a Senior Analyst Experience * Two (2) plus years of experience in sales support, marketing, and/or professional services role * Advanced proficiency required in both MS PowerPoint (PPT) and MS Excel * Exceptional verbal and written communication skills Abilities * Significant experience creating presentation and/or sales support materials in PowerPoint (pitches, proposals) to support winning new clients or projects * Excellent written and verbal skills * Meticulous attention to detail and proven time management skills * Fast learner, eager to take on new projects and learn new skills * Demonstrated ability to achieve goals, multi-task and prioritize activities * Forward-looking thinker who demonstrates the ability to anticipate needs * Proactive problem solver willing to take initiative * Strong interpersonal skills and the ability to build relationships * Resourceful team-player with the ability to self-motivate and work independently * Positive approach along with the highest level of customer/client service * Flexibility in adjusting work schedule based on client demands Salary Range: $80,000 to $120,000 per year. About BRG BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead. At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking. When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Technical Business Analyst w/ Pharma exp

From $401/yr

Responsibilities Kforce has a client in Boston, MA that is seeking a Technical Business Analyst w/ Pharmaceutical industry experience. Job Summary: We are seeking an experienced Technical Business Analyst (TBA) to support our rapidly growing Aesthetics Business Unit. As a key member of the team, you will bridge the gap between business needs and technical capabilities. Responsibilities: * Act as the liaison between IT and business units, gather requirements while working with the different teams and document the Business requirements * Collaborate with the vendor or implementation team to help translate the Business reqs to technical reqs * Assess current IT infrastructure and business processes to improve efficiency with the data quality , architecture , data modeling. Ensure high-quality, accurate data by providing recommendations for validating data from diverse sources (e.g., CRM, Sales , ERP systems) * Collaborate with the vendor team to review technical documentation including data flows , process flows , user stories * Lead implementation teams for new software enhancements, conducting user acceptance testing (UAT) to ensure solutions are functionally accurate * Lead discussions to implement automated dashboards and reports using SQL, Power BI, Tableau for stakeholders * Partner with Operations teams to provide data-driven recommendations that improve product adoption Requirements * 5-7 years of experience in data analysis, business intelligence, data modeling, Business requirements analysis ideally in the Dermatology, pharmaceutical industry * Expert-level SQL skills * Strong proficiency in Tableau, Power BI, or similar data visualization tools The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability \& ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

IT Business Analyst - Pharma Industry

From $12/yr

Job Title: Technical Business Analyst Location: Boston, MA Employment Type: 6-12 months contract Pay Rate: $ 44.50/h on w2 About the Role: We are seeking an experienced Technical Business Analyst (TBA) to support our rapidly growing Aesthetics Business Unit. In this role, you will contribute to bridging the gap between business needs and technical capabilities, improving data quality and architecture, and implementing data-driven solutions. Responsibilities: * Act as the liaison between IT and business units, gathering and documenting business requirements for diverse teams. * Collaborate with vendors or implementation teams to translate business requirements into technical specifications. * Assess current IT infrastructure and business processes to enhance efficiency and ensure high-quality, accurate data. * Lead implementation teams for new software enhancements, conducting user acceptance testing (UAT). * Implement automated dashboards and reports using SQL, Power BI, and Tableau for stakeholders. * Partner with Operations teams to provide data-driven recommendations that improve product adoption. Requirements: * 5-7 years of experience in data analysis, business intelligence, data modeling, ideally in the dermatology or pharmaceutical industry. * Expert-level SQL skills and strong proficiency in Tableau, Power BI, or similar data visualization tools. * Strong understanding of working with Cloud-based data warehouses like Databricks and Snowflake, specifically Lakehouse Architecture. * Strong understanding of Master data management processes and experience with Agile methodologies. Preferred Qualifications: * Experience in the dermatology or pharmaceutical industry. * Knowledge of Veeva CRM and loyalty programs. Who We Are SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We're a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters. Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact? We're always looking for talented individuals who are ready to make a difference. * Explore opportunities * Grow your career * Be part of something global * Your future starts here.

Business Analyst

From $70,000/yr

We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Position Summary The Business Analyst role is analytical, technical, and collaborative in nature. You will be responsible for the independent management of all aspects of pricing including but not limited to production and implementation of pricing calculations/analysis, clear and concise communication of pricing decisions, and the overall optimization of financial performance for a wide range of clients and pharmacies. You will also work collaboratively with the Senior Pricing manager to ensure that pricing decisions are in line with overarching enterprise-level goals and will be expected to be able to communicate their findings and decisions effectively to senior management periodically. Also, you will be responsible for the ownership and generation of regular ad hoc reporting and analysis as it relates to overall company KPIs, specific marketing campaign performance, and competitive pricing stances. This includes maintaining existing reports, drawing conclusions from those reports, and making recommendations to senior management. You will assist the Senior Pricing Manager in the process management of RxSense’s Quarterly Financial Reconciliations as well as the generation of the reconciliation summaries. He or She will be responsible for a timely and accurate production of the necessary pharmacy and client reconciliation materials and will work closely with the Senior Pricing Manager to manage the reconciliation process and strategize any necessary changes as they arise. You will also contribute to cross-functional projects with the marketing, PR, and social media Teams. The Business Analyst must be able to combine both soft skills and strong analytical abilities to communicate complex pricing and business findings with both senior management as well as external clients in a clear and concise manner that will assist RxSense in achieving overall business goals in an accurate and effective manner. Essential Duties And Responsibilities * Actively manage and generate pricing decisions to hit internal performance targets and identify opportunities to test and optimize pricing + Maintain and help develop multiple pricing plans across a variety of business cohorts + Design and build reporting to monitor and communicate pricing internally to management and senior management. + Proactively manage prices to line up with business goals while also reactively making changes to pricing based on feedback from performance monitoring reporting + Modify pricing plans in RxSense’s proprietary platform based on client needs * Create, maintain, and manage reporting to support marketing/PR teams. (weekly/daily) + Utilize historical data on drug volume trends to produce data for PR initiatives and marketing claims + Work with marketing teams to determine drugs for drug-specific marketing campaigns + Create data visualizations for use in marketing and PR materials * Create, maintain, and manage necessary business intelligence reporting for distribution to marketing, finance, and data science teams (weekly/daily) + Utilizing 3rd party data from vendors, combine with internal data sets to create reporting around overall price competitiveness segmented by pharmacy, drug group, and volume + Intake custom criteria from senior management for visualizations for the purposes of contract negotiations and business presentations to potential 3rd party clients + Work cross functionally with Data science team to help facilitate any database work needed to generate reporting + Improve processes or quality of existing business intelligence reporting, creating new reports as needs of the business shift * Own the maintenance of RxSense’s Pharmacy and Client Reconciliation Processes/Summaries + Generate Accurate Pharmacy reconciliation reports for each quarter for a wide range of different pharmacy reimbursement methods + Assist with implementation of new client and pharmacy contracts, including data entry and changes to Client and Pharmacy reconciliation processes + Ensure all summaries are accurate and reviewed thoroughly within the context of the contract language before completing + Manage the change management process to the Contract Rates Table as needed to make sure internal performance tracking will accurately reflect what is in the signed agreements. * Create, maintain, and manage ad hoc analysis for performance of third-party clients (monthly) + Includes reporting and analysis of volume trends, drug seasonality, and financial performance + May include presentation of analytical summaries and findings to external third-party clients + Be able to speak to high level analytical topics and strategies that are represented in analytical summaries. Qualifications * Associate or bachelor’s degree in a quantitative field of study, or 1+ years of experience with quantitative analysis, or equivalent combination of education and experience. * Experience working with SQL and Python preferred * Experience with Microsoft Excel * Ability to Work with mathematical concepts such as probability and statistical inference. Apply concepts such as fractions, percentages, ratios and proportions to practical situations. Salary Range: 70,000 - 90,000 RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.

Technology Business Analyst

Technology Business Analyst

Technology Business Analyst

The Technology Business Analyst will research and analyze improvement opportunities for digital marketing properties, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that enhance customer engagement and marketing performance. This role is crucial in shaping the future of our digital marketing technology landscape and ensuring that our systems align with marketing objectives and customer experience goals. Position Responsibilities: Requirement gathering : Interpret and document business and functional requirements for digital marketing platforms, CMS, personalization tools, and analytics systems. Workflow Analysis: Research and document issues involving campaign execution, content publishing, and marketing analytics workflows. Solution Development: Analyze data and develop creative solutions for marketing technology; evaluate and recommend solutions aligned with marketing needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps illustrating data flows between marketing platforms, CRM, and analytics tools. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Collaborates with HCD designers to improve the user experience of the product. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. In-depth understanding of business analysis principles and methodologies, and technological systems. Strong familiarity with marketing analytics and reporting tools. Understanding of SEO, GEO, AIO, personalization, and customer data platforms. Experience with digital marketing platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud). Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,160.00 USD - $167,440.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Senior Technology Business Analyst

The Senior Technology Business Analyst will research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that meet business needs. This role is crucial in shaping the future of our technology landscape and ensuring that our systems align with business objectives. Position Responsibilities: Requirements Elicitation/Documentation: Interpret and document business and functional requirements. Workflow Analysis: Research and document issues involving workflow procedures and processes. Solution Development: Analyze data and develop creative solutions; evaluate and recommend solutions aligned with business needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8+ years total IT industry experience 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: In-depth understanding of business analysis principles and methodologies, and technological systems. Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Technology Business Analyst

The Technology Business Analyst will research and analyze improvement opportunities for digital marketing properties, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that enhance customer engagement and marketing performance. This role is crucial in shaping the future of our digital marketing technology landscape and ensuring that our systems align with marketing objectives and customer experience goals. Position Responsibilities: Requirement gathering : Interpret and document business and functional requirements for digital marketing platforms, CMS, personalization tools, and analytics systems. Workflow Analysis: Research and document issues involving campaign execution, content publishing, and marketing analytics workflows. Solution Development: Analyze data and develop creative solutions for marketing technology; evaluate and recommend solutions aligned with marketing needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps illustrating data flows between marketing platforms, CRM, and analytics tools. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Collaborates with HCD designers to improve the user experience of the product. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. In-depth understanding of business analysis principles and methodologies, and technological systems. Strong familiarity with marketing analytics and reporting tools. Understanding of SEO, GEO, AIO, personalization, and customer data platforms. Experience with digital marketing platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud). Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,160.00 USD - $167,440.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Senior Technology Business Analyst

The Senior Technology Business Analyst will research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that meet business needs. This role is crucial in shaping the future of our technology landscape and ensuring that our systems align with business objectives. Position Responsibilities: Requirements Elicitation/Documentation: Interpret and document business and functional requirements. Workflow Analysis: Research and document issues involving workflow procedures and processes. Solution Development: Analyze data and develop creative solutions; evaluate and recommend solutions aligned with business needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8+ years total IT industry experience 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: In-depth understanding of business analysis principles and methodologies, and technological systems. Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Technology Business Analyst

Technology Business Analyst

The Technology Business Analyst will research and analyze improvement opportunities for digital marketing properties, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that enhance customer engagement and marketing performance. This role is crucial in shaping the future of our digital marketing technology landscape and ensuring that our systems align with marketing objectives and customer experience goals. Position Responsibilities: Requirement gathering : Interpret and document business and functional requirements for digital marketing platforms, CMS, personalization tools, and analytics systems. Workflow Analysis: Research and document issues involving campaign execution, content publishing, and marketing analytics workflows. Solution Development: Analyze data and develop creative solutions for marketing technology; evaluate and recommend solutions aligned with marketing needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps illustrating data flows between marketing platforms, CRM, and analytics tools. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Collaborates with HCD designers to improve the user experience of the product. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. In-depth understanding of business analysis principles and methodologies, and technological systems. Strong familiarity with marketing analytics and reporting tools. Understanding of SEO, GEO, AIO, personalization, and customer data platforms. Experience with digital marketing platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud). Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,160.00 USD - $167,440.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Senior Technology Business Analyst

The Senior Technology Business Analyst will research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that meet business needs. This role is crucial in shaping the future of our technology landscape and ensuring that our systems align with business objectives. Position Responsibilities: Requirements Elicitation/Documentation: Interpret and document business and functional requirements. Workflow Analysis: Research and document issues involving workflow procedures and processes. Solution Development: Analyze data and develop creative solutions; evaluate and recommend solutions aligned with business needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8+ years total IT industry experience 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: In-depth understanding of business analysis principles and methodologies, and technological systems. Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Business Systems Analyst

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.As a Business Systems Analyst on Anthropic's BizTech team, you'll play a crucial role in bridg