Jobs at Every

Onboarding Specialist

At Every we're reimagining back-office operations for startups. Our platform simplifies finance, compliance, HR, and more - helping founders stay focused on building, not paperwork. We offer everything a startup needs in one place: Banking, Cards, Bill Payments, Bookkeeping, Tax, HR, Payroll, and Benefits-all with 10x better workflows using AI. We're a Series A startup backed by YC and Redpoint Ventures (Instacart, Stripe, Ramp), growing fast, and building a world-class team. About the Role: You'll be the first person our customers meet after they sign up and the person they rely on throughout their entire onboarding journey. As an Onboarding Specialist, you're the single point of contact for new customers: you'll run live Zoom sessions to configure payroll and bookkeeping, coordinate across Every's internal teams, chase down what's needed, and make sure nothing falls through the cracks until the customer is fully live. This role requires someone who can hold a room on a Zoom call, manage a complex web of tasks across multiple teams simultaneously, and respond to customers before they have to ask twice. What You'll Do: * Serve as the primary point of contact for new customers from contract signature through go-live * Lead Zoom onboarding calls to configure payroll, bookkeeping, taxes, and other Every products, walking customers through setup step by step * Coordinate internally across Every's Payroll, Tax, Bookkeeping, and other product teams to ensure customer tasks are completed on time. * Own the full contract process: send, track, follow up, and confirm signatures * Update billing systems accurately when contracts are executed. * Proactively manage open items, deadlines, and dependencies across multiple customer onboardings simultaneously. * Surface blockers early and drive resolution, whether the issue sits with the customer or internally * Respond to customer inquiries quickly and clearly, same-day, always * Build and refine onboarding playbooks as we scale What We're Looking For : * Recent graduate from a rigorous four-year university; we care about intellectual horsepower * Exceptional communicator: clear, confident, and polished on video calls with founders and executives * Extremely detail-oriented: you catch what others miss and you never let a task go stale * Strong project coordination instincts: you can manage many moving pieces across multiple teams without losing track * Highly responsive by nature: you treat unanswered messages as unfinished work * Organized and systems-driven: you build structure * Comfortable navigating ambiguity and figuring things out in a fast-moving environment * Quick to learn new tools and technology * Bonus: exposure to payroll, bookkeeping, fintech, or financial operations Why Every? * Ground-floor opportunity at a fast-growing fintech startup * Direct exposure to founders, operators, and the full arc of building a company * Work closely with a small, high-trust team where your impact is visible * Competitive salary + equity

Human Resource Manager

Our client a leading and fast expanding commercial financial services entity, seeks to appoint an experienced and dynamic HR professional who will be responsible for the implementation of HR Best Practices as well as taking full control of the full HR function across the Group. This exciting opportunity combines leadership in HR operations, payroll management and the design and delivery of training, learning and development initiatives. The successful incumbent will drive compliance, employee engagement, and organizational capability building. Key performance areas HR management Lead and manage the HR function across all group entities, ensuring consistency of policies and practices. Develop and implement HR strategies aligned with organizational goals (this function is currently outsourced). Oversee recruitment, onboarding, performance management, and succession planning. Ensure compliance with labour legislation, company policies, and governance standards. Act as a trusted advisor to executives and line managers on HR matters. Payroll and HR administration Oversee end-to-end payroll processing for group employees, ensuring accuracy and compliance with statutory requirements (PAYE, UIF, SDL, pension/provident funds) Manage payroll audits, reconciliations, and reporting to finance and exco. Ensure HRIS and payroll systems are optimized and integrated with other business systems. Maintain accurate employee records and ensure confidentiality of sensitive information. Training, learning and development Implementation and roll-out of all onboarding and employee wellness initiatives for the group. Design and implement group-wide learning and development strategies. Conduct training needs analysis and align programs with business priorities. Oversee leadership development, graduate programs, and continuous professional development initiatives. Partner with external providers to deliver accredited training where required. Measure training effectiveness and report on ROI of L\&D initiatives. REQUIREMENTS Education: Relevant qualifications in human resources, industrial psychology, or related fields Experience: Minimum 6 years experience in managing the full HR function in a leadership role. Proven track record in managing HR across multiple business units or group structures. Strong experience in payroll management and HR systems administration. Demonstrated success in designing and implementing training and L\&D programs. Technical Skills: Advanced knowledge of labour legislation and HR compliance frameworks. Proficiency in HR and payroll systems. Strong financial acumen for payroll. Excellent facilitation and training delivery skills. Competencies Strategic leadership ability. High integrity and ethical standards in handling confidential information. Strong interpersonal and communication skills. Analytical mindset with problem-solving ability. Ability to balance operational detail with strategic oversight. Other Must be fully bilingual (Afrikaans essential) – non-negotiable Must be willing to travel locally from time to time to other business units. Ideally reside in the Pretoria region.

Business Analyst

Customer Success expert

Every is a compound startup that is building everything a startup needs to run its back office in one place, including Banking, Bill Payments, Corporate Cards, HR, Payroll, Benefits, Accounting, and Taxes. We are a Series A stage company that has raised $30 million in funding. We are looking for a hybrid Customer Success expert to join our team. This role combines technical account management and product management responsibilities. In this position, you will play a pivotal role in ensuring customer success while driving continuous product improvements and automation. What You’ll Be Doing: Customer Success (75% initially): - Act as the primary technical point of contact for an assigned portfolio of customers. - Oversee the onboarding process, ensuring seamless implementation and adoption of our back-office solutions. - Provide expert-level technical support, troubleshooting, and issue resolution for existing customers. - Develop a deep understanding of customer needs, challenges, and d

Project Manager

Reporting to the Head of PMO, the role of Project Manager is responsible for the end-to-end delivery of projects and workstreams that provide customer-facing experiences to millions of TV viewers. You will ensure projects are delivered on time, within scope, and to budget, while fostering collaboration across internal teams, suppliers, and external stakeholders. You will be an experienced Project Manager with a proven track record of delivering complex, customer-facing projects in fast-moving environments. You will have excellent knowledge of project management strategies, processes, and tools, and experience working with Agile and PRINCE2 methodologies. A recognised project management or agile practitioner certification is desirable. In addition to strong coordination and stakeholder management skills, you will have the ability to anticipate issues, resolve ambiguity, and maintain composure under pressure. Proficiency in MS Project, Office Suite, SharePoint, Jira, and Confluence is es

Senior QA Engineer

We’re looking for an experienced Senior QA Engineer to support the delivery of high-quality TV device experiences across our Freely, Freeview Play and Freesat platforms. As part of our Technology Partnerships team, you’ll play a key role in managing the technical relationships Everyone TV holds with our partners, testing connected TV devices, designing test frameworks, and working closely with manufacturers and broadcasters to ensure a seamless experience for millions of viewers. This is a 12 Month Fixed Term Contract covering maternity leave. With strong experience in technical relationship management, QA for software or consumer devices, you’ll bring expertise in debugging, log analysis, performance testing and a solid understanding of TV technologies, IP video playback and HbbTV applications. Knowledge of DRM systems (e.g., PlayReady, Widevine), cloud technologies or Linux/Unix, and tools such as Jira, Confluence Git and GitHub Actions is essential. Experience building process autom