Senior Technical Account Manager, Named Okta Strategic Accounts
OktaBellevue, Washington; Los Angeles, California; Oregon; San Francisco, California; Seattle, Washington
Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
Position Summary: The Strategic Account Manager (SAM) is responsible for building and maintaining best-in-class communication and service with assigned strategic accounts. Acting as the primary point of contact, the SAM manages customer relationships across the product lifecycle—from quoting and contracting through program execution and long-term revenue planning. This role ensures alignment between customer expectations and internal manufacturing sites while supporting growth through strategic planning, forecasting, and business development execution. The SAM collaborates with Business Development Managers (BDMs), sales representatives, and executive leadership to deliver exceptional customer experiences, expand business opportunities, and contribute to long-term organizational success. Key Responsibilities: Customer Relationship Management Serve as the single point of contact for assigned strategic accounts, managing relationships with purchasing, supply chain, and engineering stakeholders. Lead monthly internal and external customer review meetings; manage annual/semi-annual strategic business reviews. Escalate and resolve issues related to quality, delivery, new product introduction (NPI) performance, and customer satisfaction. Maintain professional, responsive communication that builds trust and credibility while opening doors to new decision makers and key relationships. Strategic Account Planning \& Growth Partner with the Commercial VP to develop and execute strategic business development plans for assigned accounts. Identify, map, and solicit new programs to expand account penetration. Consolidate customer forecasts and conduct long-term product planning exercises at least twice annually. Develop reliable multi-year revenue plans in alignment with customer projections. Quoting, Contracting \& Commercial Support Support quoting activities on major programs in collaboration with BDMs and Sales Reps. Support and deliver quotations for customer programs in partnership with cross-functional team. Participate in contract formation and negotiation with strategic accounts, balancing business objectives with customer needs. Collaboration \& Internal Alignment Act as a liaison between strategic customers and internal teams. Partner cross-functionally with project management, engineering, operations, and quality teams to ensure program success and effective scope management. Provide actionable customer insights to inform corporate strategy and continuous improvement. Business Performance \& Reporting Track account activities using CRM tools (e.g., Salesforce), including calls, actions, visits, and follow-ups. Consolidate account data to support annual budget and strategic planning processes. Deliver regular updates on pipeline, revenue forecasts, and performance metrics. Health, Safety \& Environment (HSE) Responsibilities Model exemplary adherence to company health, safety, and environmental policies. Identify and report risks or nonconformances; implement preventive actions to reduce environmental impact and HSE risks. Support a culture of continuous improvement in safety and sustainability practices. Perform other duties as required Required Qualifications: Bachelor’s degree in Business, Engineering, Life Sciences, or related field (MBA preferred). 7–10+ years of experience in account management or technical sales, preferably within medical device, life sciences, or CDMO environments. Proven track record managing large, complex accounts and driving sustained revenue growth. Strong leadership, negotiation, and interpersonal skills, with ability to influence senior stakeholders. Experience in developing account-level strategic growth plans. Broad understanding of machining practices, manufacturing processes, and regulated medical device requirements (FDA 21 CFR Part 820, ISO 13485). Proficiency in CRM platforms (Salesforce preferred) and financial/business planning. Willingness to travel periodically for client meetings, site visits, reviews, and tradeshows. Key Competencies and Behaviors: Goal-Oriented: Aligns objectives with company sales strategy and executes with accountability. Team-Oriented: Balances individual and team priorities; fosters positive team spirit. Business Acumen: Understands profitability drivers and competitive dynamics; aligns decisions with strategic goals. Adaptability: Thrives in dynamic environments; adjusts approach to meet evolving customer needs. Professionalism: Represents the organization with credibility, follow-through, and integrity. * Planning \& Organization: Works with autonomy, manages competing priorities, and delivers results with minimal supervision. Compensation and Benefits Overview: Starting Annual Pay Range for this position is $125,000 - $165,000 Minimum pay rates offered will comply with applicable county or city regulations if they exceed the listed range. Actual pay rates are determined based on various factors, including but not limited to, local labor market conditions, years of relevant experience, education, professional certifications, foreign language proficiency, and other job-specific qualifications. Employees and their families are eligible to participate in a comprehensive benefits package, including company-sponsored medical, dental, vision, flexible spending accounts (FSA), health savings accounts (HSA), voluntary benefits, supplemental life/AD\&D insurance, and the company’s 401(k) plan. Additional benefits include access to an employee assistance program (EAP) for employees and household members, long-term disability coverage, and short-term disability for full-time employees. Full-time and Part-time employees receive Paid Time Off (PTO) based on years of service, as well as paid holidays, personal holidays and MN Safe and Sick Time.
Job Description ------------------- This person will be working remotely, West Coast strongly preferred. One of the best-known names in cruising, Cunard is the world’s leading international premium cruise line, carrying millions of guests each year to hundreds of destinations around the globe. With parent company Carnival Corporation, Cunard is well known for its White Star Service and Trans-Atlantic Crossings. We are looking to hire a Manager, National Account to successfully maximize the company’s financial goals, develop a strong business relationship with our national accounts/consortia, key accounts, and host travel partners, while upholding the company’s core values. Here’s a summary of what Cunard is looking for in its Manager, National Account. Is this you? Responsibilities: Account Relationship Management: Sets goals with top accounts including annual, quarterly, and trade where applicable. Strategizes with accounts to meet company and account goals. Works with each account to maximize the selling of our brand Develops Sales \& Marketing plans, national promotions, incentives, events, and training opportunities. Initiates meetings with the accounts leadership team to discuss strategies for continuing and/or improving the accounts performance based on the analysis of the accounts business portfolio Advocate on behalf of agency management team and/or owners regarding policies, experience, and opportunities to gain market share. Works with Director, National Accounts in the negotiation of the annual business terms for all account agreements tendered Defines an annual contact strategy with key accounts to provide consistent, effective engagement and collaboration Plan and attend import functions, seminars, conferences, top producer events and trade shows. Sets periodic training with top accounts Revenue Generation: Oversees the accounts efforts utilizing their allocated cooperative marketing, conferences/events and promotions budget agreed upon to advertise our brand effectively and efficiently to increase sales and profitability Provides consistent reporting of account performance and tracking to goal to upper management monthly Analyzes accounts and competitive trends to identify sales growth opportunities. Responsibility to alert the Director, National Accounts of any overage/savings in budgetary allocations as soon as the run rate of expenditures indicates a savings is likely and/or re-allocation of funding for investment funding opportunities. Works with each account to increase YOY revenues through maximum utilization of the company programs and sales tools. Promotes and advocates the use of group program, exclusive promotions/offers to assure maximization of group space and amenities Analysis of inventory and advises accounts of sales opportunities Creates “out of the box” exclusive programs to create value-added proposition for accounts and their customers. For example, exclusive value-added amenity programs. Organizes and prioritizes various projects that are required on “as need basis”. For example, conference/events calendar management, concessions cabin, road show and cruise sale utilization. Marketing Management: Supports the development of annual marketing plans for accounts where applicable Manages and tracks all approved co-op marketing including the vetting and proofing of various marketing pieces Ensures appropriate use of brand imaging, logos, and selection of trade/product to advertise Collaborates with marketing on the development of brand consistent presentations. Collaborates with marketing for brand position, consumer trends and co-branding opportunities. Develops marketing intelligence of competitive activities and materials Drives agent participation and completion of Academy training. Budget Management Reviews and tracks account marketing plans Responsible for the submission of commitments and ensures accounts invoices, pre-bills are submitted and processed in a timely manner Helps ensure that T\&E budget targets are met Submits timely Pcard expenses and iexpense reports Travel: Manages air, hotel, and car travel Attends consortia/national account conferences, imports, account familiarization cruises, sales meeting events, top producer events, and regional training event Internal Communication and Feedback: Provides competitive data to commercial/product team for evaluation and pricing strategy Provides feedback to onboard product group regarding trade partner and customer experiences Communicates with guest services, customer services, contact center and partner support team to ensure trade partner relationships are meeting and exceeding service level expectations. Advocates to company head office on behalf of Agency owners, managers and agents regarding business opportunities, policies, service delivery experiences. Personal Development: Attends corporate development workshops and training Stays abreast of all company communications, policies, product enhancements and itineraries Stays abreast of all industry developments by ready trade publications, attending industry events and networking Requirements: Excellent written, verbal communication and presentation skills. Understand travel industry business models, ability to work effectively with remote teams/individuals. Excellent analytical skills, proficient in Microsoft Office Word, Excel, PowerPoint and Salesforce management tool. Ability to lead, coach and motivate travel advisors and to help them develop business and marketing plans. Ability to work independently and effectively with agent partners and executives at all levels. Ability to negotiate account issues and facilitate resolutions across various departments throughout the company. Bachelor's Degree or Equivalent Experience. 5-7 years in cruise/hotel/hospitality industry required. Physical Demands: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. Travel: 25-50% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Cunard headquarters. Benefits Cruise and Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training \& Professional Development Tuition \& Professional Certification Reimbursement* Our Culture… Stronger Together Our highest responsibilities and top priorities are compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/. Princess/Cunard is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com. #CUN #LI-Remote #LI-GS1
Archer is a technology company that provides Integrated Risk Management software solutions to other organizations. The Archer Platform provides a common foundation for organizations to manage IT security risk, regulatory compliance, third party/supply chain risk, and more. Non-technical users can automate processes, streamline workflow, control user access, tailor the user interface, and report in real-time using the point-and click interface to build and manage business applications. Archer has been the leading risk management software platform for over 20 years, including acquisitions by RSA, Dell, Symphony Technology Group, and Cinven who recently launched Archer as an independent business unit. https://www.archerirm.com/ Strategic Account Manager - Region Principal Responsibilities: Anticipates how market and competitive factors will influence the selling of Archer Enterprise products and services portfolio. Assigned to specific global account that require global execution and have the highest complexity and strategic importance to the firm. Leads and motivates a virtual global team of diverse and external team members. Provides insight and thought leadership to senior/CXO leadership to position solutions that will positively impact the Customer’s business. Establishes and personal and professional brand as a trusted business advisor. Creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship. Uses expanded solutions from the channel and/or third-party offerings as a proactive competitive strategy. Leads company- to-company relationships to develop competitive advantage. Has boardroom/executive presence Leveraged to serve as a coach/mentor. Other duties as assigned Skills \& Abilities: Recognized internally and externally as a thought leader on Archer’s Enterprise technology, products, and services. Relays customer feedback to assist with the future development of Archer’s technology, products, and services. Acts as a coach/mentor for global account team. Sponsors and institutionalizes new and innovative ways of working in teams to meet customer needs/sales objectives. Works effectively with functional leaders throughout the organization/models effective team leadership. Education and Experience: Typically requires 12+ years of related experience in a relationship selling role with a Bachelor’s degree. Additional criteria for Outside Sales: Typically require 12+ years of field sales experience Additional Information: About Archer’s Culture and Work Environment: Our people, team collaboration and dynamic leadership is the centerpiece of our great culture and the reason for Archer’s 25 years of success. Over the years, many companies and global organizations have been faced with tough decisions. Layoffs, reorganizations, acquisitions, and mergers. Yet, throughout these challenging times, Archer has exemplified strong innovation and growth and a commitment to our employees.Why is this possible? Collaboration is the key to our success. It inspires great innovation and innovative ideas. It is why Archer's is a household name in the GRC space. Companies, from F500 – F1000, come to Archer first - for our thought leadership and for our ability to meet customers where they are. As we continue to grow and evolve, our focus will remain the same: continue innovating, support our customers and employees and continue driving the risk management industry to new levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at management discretion based on business need. Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity. If you need a reasonable accommodation during the application process, please contact talent-acquisition@archerirm.com. All employees must be legally authorized to work in Country they are applying for. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date. Pay Transparency Notice: We’re committed to fair and transparent pay practices. In line with state pay transparency laws, the salary range for this role is available upon request. Please contact our Talent Acquisition team at Talent-Acquisition@archerirm.com for the range and related compensation details. Actual pay may vary based on location, experience, skills, and internal equity.
FEQ327R117 As a Field Engineering Manager for Strategic Accounts Germany, you will lead and scale Databricks’ pre-sales Solutions Architect organisation in Germany. You own the effectiveness, impact, and ROI of pre-sales engagement across strategic customers and act as a key leadership partner to Sales, Marketing, and Partners. This role combines people leadership, business ownership, and executive engagement. You will operate as a player-coach in critical
FEQ327R117 As a Field Engineering Manager for Strategic Accounts Germany, you will lead and scale Databricks’ pre-sales Solutions Architect organisation in Germany. You own the effectiveness, impact, and ROI of pre-sales engagement across strategic customers and act as a key leadership partner to Sales, Marketing, and Partners. This role combines people leadership, business ownership, and executive engagement. You will operate as a player-coach in critical
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedica
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedica
(FEQ327R114) As a Field Engineering Manager, you will lead a skilled and motivated team of technical pre-sales Solutions Architects and Solutions Engineers based in Stockholm. You will play a key leadership role at the intersection of technology and business, helping the team design value-focused solutions and support growth through effective collaboration with Sales and other partners. You will coach your team to communicate complex ideas clearly and accessibly, supporting stra
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff
OktaArizona; Bellevue, Washington; Colorado; Los Angeles, California; Nevada; Oregon; San Francisco, California; Seattle, Washington
Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
Sales Manager, Strategic Accounts Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. We are looking for an experienced Sales Manager to join our fast growing Sales organization and lead a team of Account Executives supporting Strategic Accounts in the Northeastern US. You will recruit, hire and grow a diverse team of talented Account Executives, supporting them with their professional development growth through mentorship and coaching. You will directly assist in executing and closing large strategic and complex deals. You will help shape the long-term strategy for the Sales organization while also managing day-to-day operations for the team. You are driven, curious and deeply passionate about helping our customers find value and be successful with Airtable. The ideal candidate will have man
management and leadership e...excellent communication skillstrack record of selling int...
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedica
Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff
Senior Technical Account Manager, Named Okta Strategic Accounts
OktaBellevue, Washington; Los Angeles, California; Oregon; San Francisco, California; Seattle, Washington
Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Senior Strategic Account Manager, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durabl
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role As a Sales Manager at Anthropic, you'll lead a team of Strategic Accou
FEQ327R117 As a Field Engineering Manager for Strategic Accounts Germany, you will lead and scale Databricks’ pre-sales Solutions Architect organisation in Germany. You own the effectiveness, impact, and ROI of pre-sales engagement across strategic customers and act as a key leadership partner to Sales, Marketing, and Partners. This role combines people leadership, business ownership, and executive engagement. You will operate as a player-coach in critical
...This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Manager - REMOTE. In this role, you will play a pivotal part in driving customer retention and revenue growth by engaging with clients and identifying opportunities...
...This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Manager - REMOTE. In this role, you will play a pivotal part in driving customer retention and revenue growth by engaging with clients and identifying opportunities...