Job Title: Senior Sales Operations Manager Department: Revenue Operations About the Role : The Senior Sales Operations Manager will help run the deal process, keep our systems and data trustworthy, and give sales leadership the insight it needs to hit revenue goals. This role partners closely with the Revenue Operations leadership to implement, manage, and maintain the sales operations function day to day, while partnering directly with sales and finance leadership and building team capability as we scale. In this role, you'll drive sales execution, protect revenue quality, and create the operational discipline needed to convert pipeline into profitable revenue. What You'll Do : Sales Process \& Systems * Implement and translate sales processes strategy into day-to-day execution across account, opportunity, pipeline, forecast, and close. * Partner with the Salesforce/System Admin to translate commercial needs into system requirements and automation. * Identify friction across the sales process at scale and lead cross-functional initiatives that improve seller productivity, cycle time, and conversion Deal Desk and Commercial Standards * Run Deal Desk execution across new business, renewals and expansion, deal structure, pricing, terms, approvals, and exceptions, in partnership with Revenue Operations leadership * Maintain pricing tools, rate cards, approval workflows, and commercial standards so deals move quickly without sacrificing quality. Planning and Coverage * Support territory, quota, capacity, coverage, and account planning in partnership with Sales and Revenue Operations leadership and Finance. * Contribute to annual and quarterly revenue planning, including headcount and capacity modeling Reporting and Insights * Own and build reporting and operating cadences around pipeline generation, conversion, forecast accuracy, sales productivity, and revenue performance. * Surface and present insights and recommendations directly to sales and executive leadership, going beyond reporting results You’re a great fit for this role if : * 5+ years of experience in sales operations, deal desk, revenue operations, or a related commercial role, ideally in B2B SaaS. * Hands-on Salesforce experience, including reporting, dashboards, and partnering with an admin on workflow and automation requests. * Strong analytical skills and comfort working in Excel or Google Sheets * Working knowledge of the quote-to-cash process, including pricing, contracting, and approval workflows. * A track record of spotting friction in a process and driving it to resolution, not just documenting it. * Experience with a CPQ or contract lifecycle management tool, preferred * Exposure to forecasting methodologies and pipeline health metrics, preferred * Familiarity with territory or capacity planning in a growth-stage company, preferred Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions : * This position is remote, U.S. based. * This position may require 5% travel * The target pay range for this role is: $100,000-$130,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. * All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD\&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.
ABOUT TALON.ONE: Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior. Today, over 300 of the world's most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine. ABOUT THE ROLE: Talon.One is seeking an experienced Senior Sales Operations Manager to serve as a strategic partner to our AMER Go-To-Market leadership team, driving the rigor, forecasting accuracy, and operational maturity our revenue engine needs as we scale. You'll own sales forecasting, commission strategy, and deal desk management, while partnering closely with Sales, Finance, and Legal to turn strategic priorities into operational reality. Day to day, that means being the person Sales Leadership turns to for a clear read on pipeline health. Reporting to the Head of Revenue Operations, this is a business-critical role that directly influences the success of Talon.One's sales strategy and execution. For this role, you must be located within commuting distance of one of our US hubs: New York, Chicago, or Boston. ABOUT THE TEAM: You will be joining our 5-person Revenue Operations team, a central pillar of Talon.One's global go-to-market strategy. We serve as strategic partners, not a support function, to Sales, Customer Success, Marketing, and Leadership, working across regions to make our revenue engine scalable, data-driven, and aligned. Our mission is to give revenue teams the tools, data, and workflows they need to drive predictable growth and smarter decisions. ONCE YOU ARE HERE YOU WILL: * Manage the sales forecast rhythm, working closely with Global Sales Leadership to ensure accurate and timely forecasts supported by strong pipeline management and deal qualification practices * Work with a modern GTM tech stack, including Salesforce, Ironclad, CaptivateIQ, Gong, and Claude, to drive the insights and automation this role depends on * Oversee commission strategy, evaluating and refining commission plans, implementing them in the automation system, and managing the monthly close and payout process * Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide insights to drive performance optimization * Identify sales process inefficiencies by building rapport with individual Sellers and implementing solutions to improve day-to-day effectiveness * Own the Quote-to-Cash process, ensuring smooth configuration in Salesforce, streamlined workflows in CLM, and seamless integration with Finance's billing system * Build the deal desk function, managing deal structuring, pricing approvals, and contract reviews while collaborating with sales, legal, and finance teams to accelerate deal velocity * Build a rapport with the individual Sellers, identifying bottlenecks and implementing solutions to increase their day-to-day efficiency and effectiveness WHAT WE NEED YOU TO BRING TO THE TABLE: * A Bachelor's degree in Business, Finance, Operations, or a related field * 6+ years of sales operations experience, with at least 2 years in a senior role * Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.) * Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar * Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight * A strong analytical mindset, with advanced Excel skills * Prior experience in a B2B SaaS or technology company is required * Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment * Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels WHAT'S IN IT FOR YOU: * Adyen+, a significant monthly cash benefit to spend on whatever matters most to you and your wellbeing * Flexible, unlimited paid time off and 11 public holidays every year * Medical, dental and vision coverage: we pay 100% of the base plan cost for you and 90% for your dependents * Build your savings with our 401(k) plan, including a 50% company match on up to 6% of your compensation * Pre-tax FSA and commuter benefit accounts for transit and healthcare expenses * 16 weeks of paid parental leave for birthing parents, plus 4 weeks unpaid, and 8 weeks of paid leave for non-birthing parents * 100% company-paid life insurance of 2x your salary (up to $525k), short- and long-term disability coverage at 60% of pay, and full pay during FMLA leave through an Adyen top-off * Annual all-company gathering at Adyen's headquarters in Amsterdam, plus regional team events throughout the year * Opportunity to connect in person at Adyen offices across 29 locations worldwide
ABOUT TALON.ONE: Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior. Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine. ABOUT THE ROLE: Talon.One is seeking an experienced Senior Sales Operations Manager to serve as a strategic partner to our AMER Go-To-Market leadership team, driving the rigor, forecasting accuracy, and operational maturity our revenue engine needs as we scale. You’ll own sales forecasting, commission strategy, and deal desk management, while partnering closely with Sales, Finance, and Legal to turn strategic priorities into operational reality. Day to day, that means being the person Sales Leadership turns to for a clear read on pipeline health. Reporting to the Head of Revenue Operations, this is a business-critical role that directly influences the success of Talon.One’s sales strategy and execution. For this role, you must be located within commuting distance of one of our US hubs: New York, Chicago, or Boston. ABOUT THE TEAM: You will be joining our 5-person Revenue Operations team, a central pillar of Talon.One’s global go-to-market strategy. We serve as strategic partners, not a support function, to Sales, Customer Success, Marketing, and Leadership, working across regions to make our revenue engine scalable, data-driven, and aligned. Our mission is to give revenue teams the tools, data, and workflows they need to drive predictable growth and smarter decisions. ONCE YOU ARE HERE YOU WILL: * Manage the sales forecast rhythm, working closely with Global Sales Leadership to ensure accurate and timely forecasts supported by strong pipeline management and deal qualification practices * Work with a modern GTM tech stack, including Salesforce, Ironclad, CaptivateIQ, Gong, and Claude, to drive the insights and automation this role depends on * Oversee commission strategy, evaluating and refining commission plans, implementing them in the automation system, and managing the monthly close and payout process * Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide insights to drive performance optimization * Identify sales process inefficiencies by building rapport with individual Sellers and implementing solutions to improve day-to-day effectiveness * Own the Quote-to-Cash process, ensuring smooth configuration in Salesforce, streamlined workflows in CLM, and seamless integration with Finance's billing system * Build the deal desk function, managing deal structuring, pricing approvals, and contract reviews while collaborating with sales, legal, and finance teams to accelerate deal velocity * Build a rapport with the individual Sellers, identifying bottlenecks and implementing solutions to increase their day-to-day efficiency and effectiveness WHAT WE NEED YOU TO BRING TO THE TABLE: * A Bachelor’s degree in Business, Finance, Operations, or a related field * 6+ years of sales operations experience, with at least 2 years in a senior role * Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.) * Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar * Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight * A strong analytical mindset, with advanced Excel skills * Prior experience in a B2B SaaS or technology company is required * Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment * Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels WHAT'S IN IT FOR YOU: * Adyen+, a significant monthly cash benefit to spend on whatever matters most to you and your wellbeing * Flexible, unlimited paid time off and 11 public holidays every year * Medical, dental and vision coverage: we pay 100% of the base plan cost for you and 90% for your dependents * Build your savings with our 401(k) plan, including a 50% company match on up to 6% of your compensation * Pre-tax FSA and commuter benefit accounts for transit and healthcare expenses * 16 weeks of paid parental leave for birthing parents, plus 4 weeks unpaid, and 8 weeks of paid leave for non-birthing parents * 100% company-paid life insurance of 2x your salary (up to $525k), short- and long-term disability coverage at 60% of pay, and full pay during FMLA leave through an Adyen top-off * Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus regional team events throughout the year * Opportunity to connect in person at Adyen offices across 29 locations worldwide
Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior. Today, over 300 of the world's most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine. ABOUT THE ROLE: Talon.One is seeking an experienced Senior Sales Operations Manager to serve as a strategic partner to our AMER Go-To-Market leadership team, driving the rigor, forecasting accuracy, and operational maturity our revenue engine needs as we scale. You'll own sales forecasting, commission strategy, and deal desk management, while partnering closely with Sales, Finance, and Legal to turn strategic priorities into operational reality. Day to day, that means being the person Sales Leadership turns to for a clear read on pipeline health. Reporting to the Head of Revenue Operations, this is a business-critical role that directly influences the success of Talon.One's sales strategy and execution. For this role, you must be located within commuting distance of one of our US hubs: New York, Chicago, or Boston. ABOUT THE TEAM: You will be joining our 5-person Revenue Operations team, a central pillar of Talon.One's global go-to-market strategy. We serve as strategic partners, not a support function, to Sales, Customer Success, Marketing, and Leadership, working across regions to make our revenue engine scalable, data-driven, and aligned. Our mission is to give revenue teams the tools, data, and workflows they need to drive predictable growth and smarter decisions. ONCE YOU ARE HERE YOU WILL: * Manage the sales forecast rhythm, working closely with Global Sales Leadership to ensure accurate and timely forecasts supported by strong pipeline management and deal qualification practices * Work with a modern GTM tech stack, including Salesforce, Ironclad, CaptivateIQ, Gong, and Claude, to drive the insights and automation this role depends on * Oversee commission strategy, evaluating and refining commission plans, implementing them in the automation system, and managing the monthly close and payout process * Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide insights to drive performance optimization * Identify sales process inefficiencies by building rapport with individual Sellers and implementing solutions to improve day-to-day effectiveness * Own the Quote-to-Cash process, ensuring smooth configuration in Salesforce, streamlined workflows in CLM, and seamless integration with Finance's billing system * Build the deal desk function, managing deal structuring, pricing approvals, and contract reviews while collaborating with sales, legal, and finance teams to accelerate deal velocity * Build a rapport with the individual Sellers, identifying bottlenecks and implementing solutions to increase their day-to-day efficiency and effectiveness WHAT WE NEED YOU TO BRING TO THE TABLE: * A Bachelor's degree in Business, Finance, Operations, or a related field * 6+ years of sales operations experience, with at least 2 years in a senior role * Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.) * Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar * Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight * A strong analytical mindset, with advanced Excel skills * Prior experience in a B2B SaaS or technology company is required * Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment * Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels WHAT'S IN IT FOR YOU: * Adyen+, a significant monthly cash benefit to spend on whatever matters most to you and your wellbeing * Flexible, unlimited paid time off and 11 public holidays every year * Medical, dental and vision coverage: we pay 100% of the base plan cost for you and 90% for your dependents * Build your savings with our 401(k) plan, including a 50% company match on up to 6% of your compensation * Pre-tax FSA and commuter benefit accounts for transit and healthcare expenses * 16 weeks of paid parental leave for birthing parents, plus 4 weeks unpaid, and 8 weeks of paid leave for non-birthing parents * 100% company-paid life insurance of 2x your salary (up to $525k), short- and long-term disability coverage at 60% of pay, and full pay during FMLA leave through an Adyen top-off * Annual all-company gathering at Adyen's headquarters in Amsterdam, plus regional team events throughout the year * Opportunity to connect in person at Adyen offices across 29 locations worldwide
(Senior) Sales Operations Manager Sales Excellence 📍London · Fixed-term, 12-month contract Please note: this role requires valid right to work in the UK. We're unable to offer visa sponsorship for this position. Team description Sales Excellence is a key driver of SumUp’s Telesales acquisition strategy, playing a central role in defining the channel’s direction, driving performance improvements and coordinating the initiatives needed to turn strategic priorities into measurable business results across Europe. The team works across functions and markets to continuously improve the channel’s key performance metrics, ensuring that strategic decisions translate into tangible improvements in day-to-day execution. For the next year, this role will help drive that agenda forward while the current owner is on parental leave, taking ownership of a portfolio of initiatives focused on improving channel performance, including lead engagement, conversion, pricing compliance and new products adoption. It’s an opportunity to make a visible and immediate impact on a strategically important acquisition channel at SumUp, with clear priorities already in motion and genuine ownership over how initiatives are prioritised, implemented and translated into measurable results across markets. What you'll do Monitor and analyse key Telesales funnel performance metrics across markets. Identify trends and bottlenecks, proactively drive initiatives to address performance gaps, and propose and coordinate improvement solutions. Take ownership of a portfolio of channel initiatives, from setting milestones and managing dependencies through to delivery and follow-up. Partner with Sales leadership, Online Marketing, Product, Infrastructure, Enablement, Pricing and Analytics teams to shape process and tooling changes to improve the sales experience and our commercial offer. Lead change management for new tools, processes and KPIs, including communications, documentation and tracking adoption. Maintain the channel's playbooks, operating processes and feedback loops as its single source of truth Partner with the Sales Leadership to shape and drive the Telesales channel strategy through quarterly planning and ongoing performance reviews, using performance insights and company-wide priorities to define direction, prioritise initiatives and continuously adapt the channel’s agenda. What we’re looking for… Experience in sales operations, commercial operations or revenue operations, ideally with exposure to Telesales or inside-sales channels Strong track record of leading cross-functional initiatives, managing dependencies and driving execution without relying on formal authority Comfort using data, spreadsheets, dashboards and CRM reports (plus basic SQL) to investigate performance trends and inform decisions Experience designing or improving sales processes, playbooks and KPIs, with a good understanding of CRM systems and sales tooling, as well as strong change management and adoption skills Ability to work confidently with AI-enabled tools and automation workflows to spot opportunities and support their rollout Why you should join SumUp 🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education 🏥 Health matters: private health insurance, including optical and dental 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) 🛡 Peace of mind: life insurance from MetLife for 2\times your salary Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp. Find Jobs in United Kingdom on Arbeitnow
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is looking for a Senior Manager of Sales Strategy \& Operations to own Sales Ops for our International and Channel segments — two of our most complex, nascent, and highest-growth-opportunity segments. You'll own the full Sales Ops stack end to end, and you'll do it with a team: two direct reports from day one, with room to grow as these segments scale. This role requires real autonomy. You'll partner with the VP of Channel Sales (US-based) and the VP of International Sales (UK-based), which means operating comfortably across time zones and building trust with a US-based leadership culture while representing the realities of international and partner-led selling. The ideal candidate is as comfortable setting multi-quarter strategy as they are rolling up their sleeves to build, fix and analyze. How will you contribute? Sales strategy \& planning * Own annual and in-year planning for International and Channel: territory and partner coverage design, account/partner segmentation, quota setting, and capacity planning. * Translate segment strategy into operating plans and priorities in close partnership with the VP of Channel Sales and VP of International Sales. * Navigate the added complexity of these segments — multi-region/currency dynamics for International, and co-sell, deal registration, and partner incentive structures for Channel. Forecasting, pipeline \& revenue cadence * Run forecasting and pipeline management for both segments, including the added layer of partner-sourced and partner-influenced pipeline. * Build and maintain the operating rhythm — pipeline reviews, forecast reviews, QBRs — adapted to work across US and London time zones. * Partner with Deal Desk, Finance, and Commissions on deal structuring, channel incentive design, and quota attainment for your segments. Reporting, analytics \& business reviews * Build the reporting and dashboards that give both VPs a trusted, real-time view of pipeline, forecast, and partner/channel performance. * Use cohort, funnel, and partner-productivity analysis to explain what's driving — or blocking — growth in these nascent segments, and recommend what to do about it. * Own the analytics behind monthly and quarterly business reviews for International and Channel. Cross-functional \& systems partnership * Partner with Enterprise Applications to translate International and Channel Ops needs (e.g., partner portals, multi-currency reporting, deal registration workflows) into systems requirements and roadmap priorities. * Build strong working relationships with Finance, Legal, and Marketing on the cross-border and partner-specific considerations these segments carry. * Represent International and Channel needs in global Sales Ops forums, influencing shared processes and tooling without owning them outright. AI \& process innovation * Bring an AI-first mindset to two segments that are still establishing their operating model — this is a chance to build the right processes from the start rather than retrofit them. * Identify where AI and automation can improve forecast accuracy, partner/deal hygiene, and seller and partner productivity. Team leadership * Hire, coach, and develop a team (and grow it over time) across International and Channel Ops. * Set clear priorities, operating standards, and growth paths for your team. What will you bring? Required Qualifications * 7+ years of experience in Sales Operations, Revenue Operations, or a closely related GTM function, ideally in B2B SaaS, including 3+ years as a people manager. * Experience supporting international and/or channel/partner sales motions, including the added complexity of multi-region or partner-led selling. * Deep, hands-on experience with Salesforce or a comparable CRM, including reporting and dashboard build. * Strong analytical skills — comfortable building models and pipeline/forecast analysis independently. * Demonstrated ability to operate autonomously and partner effectively with US-based stakeholders and time zones. * Experience partnering with VP-level stakeholders and driving alignment without direct authority. Preferred Qualifications * Experience designing channel/partner incentive structures or deal registration processes. * Experience with multi-currency or cross-border reporting and compliance considerations. * Background in management consulting or investment banking, particularly with an MBA. What do we offer? * Private Health Insurance * Enhanced Assistance Program * Employee Dental Plan * Group Life Assurance (GLA) * Wellness Reimbursement * Pension employer match * Internet Allowance About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
About the Role As EMEA Sales Operations Lead, you'll build and scale the operational engine powering our regional Sales organization. Reporting to the Global Head of Revenue Operations, you’ll partner closely with EMEA Sales leadership to drive strategic planning, operational excellence, and data-driven decision making across the EMEA revenue funnel — while coordinating with the global Revenue Operations team to ensure alignment on systems, processes, and reporting standards. You will own core Sales Ops initiatives for the region including territory planning, forecasting support, pipeline management,and process optimization. This role requires a strategic operator who can balance close partnership with EMEA leadership with hands-on execution in a fast-paced, high-growth SaaS environment. This is a hybrid role based in our Paris office. What You'll Do Serve as a trusted right hand to the EMEA GM and an active member of the GTM EMEA leadership team, providing operational insight that shapes regional strategy and decision-making Partner with EMEA Sales leadership to drive regional GTM strategy, territory design & planning, account prioritization, and performance optimization Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews for the EMEA region Own and optimize sales processes and workflows (along with your cross regional counterparts), coordinating with the global GTM Systems team to ensure consistency and scalability Serve as the EMEA voice into global sales compensation structures, incentive programs, and SPIFF strategies Drive adoption and standardization of Salesforce and core GTM tools within EMEA, in close partnership with the global GTM Systems team. Who You Are Bachelor’s degree or equivalent practical experience 5+ years of experience in B2B SaaS Revenue Operations or Sales Operations Strong experience supporting Sales and BDR/SDR motions in a high-growth environment Experience owning or partnering closely with Deal Desk operations Deep expertise with Salesforce and core revenue systems Comfort operating in a matrixed environment, partnering with regional leadership while coordinating with a global operations function Nice to Have: Experience with modern GTM tooling including Salesforce, Gong, and data enrichment platforms Experience driving AI-enabled workflows and automation within Revenue Operations Working knowledge of sales compensation design and GTM planning methodologies French, German, or another European language proficiency is a plus What We Offer Competitive compensation package (Highly competitive base salary, equity package, and comprehensive benefits). We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies. High-end equipment to do your work in the best conditions. How We Work Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet. Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community. Go for it: We are biased toward action. Every action leads to learning, and these learnings get us one step closer to our mission. Be real, be humble: We are generous with our feedback, open to changing our views, and approach conversations with empathy, knowing everyone is trying to do the best for Pigment. Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our customers heroes in their organizations. Find Jobs in France on Arbeitnow
SalesSales OperationsOperationsRegional SalesRevenue Operations+15 more
Do you like making it easier for a Sales team to do its best work? Do you enjoy owning the details that keep deals moving, while also spotting where the process could work better? And do you get satisfaction from turning repetitive work into a simpler, smarter way of working? AIHR is looking for a Senior Sales Operations Manager to join our Revenue Operations team. You’ll help support more than €10 million in annual deal value , working closely with Sales leadership while owning the operational processes that move deals from opportunity to collected revenue. About AIHR Founded in 2016 with the mission to future-proof HR, the Academy to Innovate HR (AIHR) has become the world’s market leader in online training for human resources (HR) professionals. We have a global customer base spread across 140+ countries, amongst which companies like Unilever, Reckitt, Goldman Sachs, Philips, Deloitte, Nike, Heineken, and UBS. It is our goal to continuously upskill and empower 1,000,000 HR Professionals. We are an international team of 90+ people, driven by excellence, innovation, and a hunger to grow in everything we do. As such, we strive to provide the world’s best courses and excellent support to our customers while continuously optimizing every aspect of our work. With over 30 nationalities, our team is diverse, yet we all share a few traits: we're friendly, enthusiastic, and great team players. Being a fast-growing company, working at AIHR means taking on a lot of responsibility and getting countless opportunities to develop yourself in new areas and potential to craft your own role. Role and Responsibilities As our Senior Sales Operations Manager, your job is to make it easier for Sales to do great work. This is a hands-on role with a broad view of the commercial journey. You’ll work on how Sales operates, support leadership with better insight, and own processes such as the Deal Desk, vendor registration, invoicing, collections, and order-to-cash. We see those responsibilities as connected. Being close to the day-to-day work gives you the context to see where time is being lost, where a process no longer works, and where the same problem keeps coming back. We want someone who is comfortable doing the work themselves, but who does not simply accept unnecessary manual work because “that’s how we do it.” This role is a combination of keeping things moving today and making sure they work better tomorrow. Your responsibilities include: Improving how Sales works. You use data, feedback, and your understanding of the day-to-day work to identify where things can be better. That could mean redesigning a workflow, improving reporting, clarifying ownership, creating a better operating rhythm, or removing manual steps that no longer add value. Helping Sales leadership improve performance. You look beyond individual requests and help spot patterns across the Sales organization. Where are deals slowing down? What does the data tell us about why? Are we missing information in HubSpot that would help Sales, Marketing, or leadership make better decisions? You turn those observations into practical recommendations and are comfortable challenging existing ways of working when the data points somewhere else. Owning and improving the Deal Desk. When a deal needs something outside the standard process, you help move it forward. This can include approvals, documentation, commercial questions, vendor or supplier registration, procurement portals, questionnaires, and coordination across internal and external stakeholders. You take care of the immediate need, while also looking for patterns that could make the next request simpler. Owning order-to-cash and collections. You take responsibility for turning booked revenue into collected cash. Collections is a meaningful and hands-on part of the role: monitoring outstanding invoices, following up with customers, picking up the phone when that is the best way to resolve an issue, and working with Sales, Finance, procurement teams, and other stakeholders to clear payment blockers. You also look at the process behind the work — reducing overdue balances, improving follow-up, and finding ways to make order-to-cash more effective over time. Working AI-first. You actively use AI and automation where they can make the work more efficient or improve the quality of the outcome. That might mean analyzing patterns in Sales data, speeding up vendor registration, improving a recurring workflow, or removing repetitive administrative work. As part of RevOps, you are expected to try new approaches, keep what works, and share useful ways of working with the wider team. Connecting the dots across teams. Many commercial processes cross Sales, Finance, Customer Experience, Marketing, Operations, and other parts of the business. You help create clarity around ownership, bring the right people together, and make sure decisions turn into action. You’ll work with tools including HubSpot, Gong, Atlassian, QuotaPath, Zapier, Google Workspace , and a growing set of AI tools and internal AI workflows. We do not expect you to arrive as an expert in every system. We do expect you to be comfortable learning how they fit together and questioning whether we are using them in the best way. Success in this role is not simply an empty queue or a dashboard that looks good. It is reliable day-to-day execution combined with steady improvement in how Sales operates. On a typical day On Monday morning, you start by getting a view of the commercial week ahead. You check active deals in HubSpot, outstanding operational requests, the payments inbox, and anything else that needs attention. During the RevOps stand-up with the RevOps team, you talk through priorities. An Account Executive is working on an enterprise opportunity where the customer's procurement team needs AIHR registered as a vendor. Several invoices need follow-up. You have also noticed a group of deals spending longer than expected in one stage of the pipeline. The vendor registration comes first. You use one of our existing AI workflows to help complete the documentation, gather any missing information internally, and get the process moving. While doing that, you notice that part of the information the workflow relies on is out of date. Rather than working around it, you fix the source and make sure the next registration is easier. Later, you turn to the stalled opportunities. You dig into the data, speak with the Sales team, and find that Account Executives are not consistently recording meeting outcomes. That makes it difficult to understand why certain MQLs progress while others do not. The answer may not be “Sales needs to update HubSpot more.” You look at why the information is not being captured in the first place and whether the workflow can be made easier for reps while still giving Marketing and leadership the information they need. You believe it’s easier to change a process than to change human behaviors. After lunch with colleagues in the office, you spend time on collections. Some invoices need a straightforward reminder. Others need more persistence. You follow up with customers, get on the phone where needed, and work through issues involving purchase orders, invoicing details, procurement processes, or internal ownership. This work is part of the role, not something sitting outside it. And because you are doing it yourself, you see first-hand which issues are one-offs and which ones point to something we should fix. On another day, you sit down with Sales leadership to look at commercial performance. You are not there simply to report what happened. You help interpret what is behind the numbers and what we might do differently. You also regularly connect with Neal, Head of CX & Operations , and colleagues across Business Operations. Some weeks you will spend more time on live operational work; other weeks give you more room to improve reporting, build an automation in Zapier, clean up a process in HubSpot, or work on a broader RevOps project. That balance is part of the role. By Friday, a good week means the work got done: customers were followed up, deals moved forward, Sales had the support they needed, and something in the way we operate is now a little clearer or easier than it was before. We offer A high-impact role working closely with Sales leadership and the wider Business Operations organization; The opportunity to own important commercial processes while also improving how our Sales organization works; Managing a growing deal volume of €10M+ per year across the commercial funnel; Competitive, benchmarked compensation; The opportunity to shape your own day-to-day work; Regular growth talks and support to reach your career goals; Flexible working hours & working from home arrangements; A high degree of autonomy in a vibrant, result-driven, inclusive, and international team; Access to AI tools including the latest AI models so you can automate repetitive work and improve how you operate day to day; A beautiful office right across Rotterdam Central Station (Milleniumtower) and a satellite office in Amsterdam; 26 paid holidays per year + 1 extra day for the first 5 years you work at AIHR Exchange any 2 public holiday days for 2 other days of your choice; Work from anywhere policy, where you can work abroad for 20 days in a calendar year; Pension plan; 4 Trust days per year (ad-hoc recovery days to take whenever you're overwhelmed, exhausted, or need to deal with something personal); Access to OpenUp mental health platform; Personal development budget, training, and we pay for the books you read; All public transport expenses covered (NS Business Card); MacBook + all other equipment you need to do your work; Daily lunch prepared by a chef, regular drinks, and fun team activities; Free access to the office gym. Get a taste of the AIHR experience and check out our AIHR Benefits Guide ! Apply for the job Are you excited to become our Senior Sales Operations (SalesOps) Manager? Then we'd love to hear from you! We are looking to hire for this role as soon as we find an eligible candidate. P.S. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women tend to apply only when they meet 100% of them. So if you think you have what it takes, but don't necessarily meet every single point above, please still apply. We'd love to consider you and see if you could be a great fit. Who you are We are looking for someone who combines strong operational execution with commercial awareness. You are comfortable getting into the details and doing repetitive work when it needs to be done. At the same time, you tend to notice when the same issue keeps appearing and start thinking about how to remove it rather than simply processing it faster. You are likely a strong fit if you: Have solid experience in Sales Operations, Revenue Operations, Commercial Operations, or an end-to-end order-to-cash role within a B2B environment, including hands-on exposure to collections; Understand how B2B Sales processes work and can use data, operational signals, and feedback from Sales to identify where things could improve; Are comfortable owning processes such as the Deal Desk, vendor registration, invoicing, collections, and order-to-cash , even if you have not owned every one of them previously; Are confident working with CRM data, spreadsheets, reporting, and operational tools. Experience with platforms such as HubSpot, Gong, Atlassian, QuotaPath, Zapier, or Google Workspace is useful, but curiosity and the ability to learn matter more than knowing our exact stack; Communicate clearly across Sales, Finance, Operations, Marketing, and leadership, and are comfortable raising a different point of view when you believe there is a better way forward. You do not need to match every point perfectly. What matters most is that you can combine ownership, attention to detail, analytical thinking, and the judgment to know when to execute the process and when to change it. Find Jobs in Netherlands on Arbeitnow