Lead Business Analyst Jobs

Business Analyst Lead (9 Month FTC)

Business Analyst (Lead II - Business Analysis)

From $35/yr

1 Opening LONDON Role description Role Title: Business Analyst with Banking/ Financial Services industry domain experience Client domain- BFSI- Asset management Location: London – Hybrid (3 days in a week from office) Model: Fixed term employment/Contract inside IR35 Duration: Until Dec 2026 with possible extensions to next year. Immediate Start Preference will be given to candidates who are currently residing in the UK and hold full right-to-work authorization. Role Purpose The Business Analyst will work from first principles—asking the right questions and constructively challenging requirements to uncover the real business need. The role focuses on converting ambiguity into clear, prioritised outcomes that delivery teams can execute effectively. This position requires strong analytical capability, a product development mindset, and a broad (non‑specialist) understanding of finance, risk, governance, legal, and compliance considerations, including how corporate data is managed and used across the organisation. Key Responsibilities * Elicit, analyse, and document business requirements through workshops, interviews, process walkthroughs, and data analysis. * Challenge assumptions and proposed solutions to ensure requirements reflect true business problems and target outcomes. * Translate business needs into clear, testable artefacts such as user stories, acceptance criteria, process flows, and data definitions. * Define scope, priorities, and MVP approaches; support backlog creation, refinement, and ongoing prioritisation with Product and Delivery leads. * Map and improve business processes (AS‑IS / TO‑BE) and identify operational impacts, controls, risks, and dependencies. * Partner with risk, governance, legal, and compliance stakeholders to ensure requirements align with regulatory and organisational obligations. * Support data‑related analysis, including identification of data sources, definitions, lineage (where applicable), quality issues, and usage considerations. * Maintain requirements traceability and manage changes, decisions, assumptions, and open questions. * Support testing and implementation activities by clarifying requirements, assisting UAT planning, and validating delivered outcomes against acceptance criteria. Required Skills \& Experience * Strong core Business Analysis skills, including problem decomposition, requirements elicitation, stakeholder management, documentation, and facilitation. * Proven ability to work effectively with unclear or evolving requirements and drive clarity through structured questioning. * Solid understanding of product development approaches, including iterative delivery, MVP thinking, and value‑based prioritisation. * General understanding of financial services concepts and operational environments (not expected to be a subject‑matter expert). * Working awareness of risk, governance, legal, and compliance considerations, with the ability to articulate trade‑offs and impacts. * Understanding of corporate data concepts such as data ownership, definitions, quality, access, and appropriate usage. * Strong communication skills, including clear writing, concise summarisation, and confident facilitation across business and technology teams. * Comfortable working in cross‑functional onshore/offshore delivery environments. Desirable Experience * Experience within asset management, wealth management, private markets, or group operating platform environments. * Familiarity with Agile delivery frameworks (Scrum/Kanban), Jira/Confluence, and standard BA artefacts (user stories, BRDs, BPMN/Visio). * Basic exposure to data analysis tools and techniques (e.g., Excel, SQL, or equivalent querying tools). Key Behaviours * Curious, structured, and outcomes‑focused, with the confidence to challenge constructively. * Pragmatic and delivery‑oriented, balancing speed with control and governance requirements. * Collaborative, transparent, and dependable, with strong follow‑through. If interested to explore this opportunity, apply with your updated CV for an immediate discussion with TA #UST Skills Business analysis, Business process modelling, governance risk \& compliance, data analysis, About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Lead Business Analyst, Customer Recovery & Communications

A$208,000 - A$239,200/yr

Lead Business Analyst, Customer Recovery & Communications

A$208,000 - A$239,200/yr

Business Analyst - Project Lead -Only for SC Residents

Business Analyst - Project Lead - State Government Project Position - Contract - Hybrid - Columbia, South Carolina - Need local Candidates only - No relocation is allowed. Required Skills 5+ years of experience working as a Business Analyst 5+ years of experience working with Child Support systems 5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation 5+ years of experience with workflow design and system enhancement 5+ years of experience conducting Stakeholder Interviews 5+ years with SQL Querying Bachelor's degree Preferred Qualifications: Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager Experience with Agile or Waterfall methodology Preference for a degree in Finance or IT Specific Skills: Business Analysis Project Leadership Child Support Systems Financial Operations Workflow Design Requirements Gathering Stakeholder Interviews System Enhancements SQL Data Analysis If this opportunity aligns with your background and career goals, please respond with your updated resume and contact details to sivarajan.s@zirlen.com. You may also feel free to reach out at 972-433-6033, Ext. 1005. Flexible work from home options available.

Lead Business Analyst

From $40,000/yr

Lead Solutions Analyst - Business Analyst

JOB DESCRIPTION As a Business Analyst in the International Private Bank Platform Modernisation programme, you will be responsible for defining the requirements of the solutions working closely with other functional areas such as front office, back office, design, legal, risk and compliance. You will ensure that the developers in the core deliverable squads understand exactly what they need to make the software do, and you will help validate that the software does what is intended and that it has a great user experience. The International Private Bank is undertaking a major, multi-year, multi-million-dollar transformation initiative. The programme will change almost every part of the platform from back office to front office, in order to deliver a modern solution that enables the business to scale effectively and flexibly. A particular area of focus is our investments platform, which we are re-engineering completely – this covers all major asset classes (equities, fixed income, FX, OTC and listed derivatives, structured products and alternatives) as well as associated cash management, Lending and Deposit products. The private bank has moved to an agile, product-centric model for the delivery of the IPB Platform Modernisation programme, encompassing multiple delivery squads made up of all relevant business functions with the goal of delivering a first-class investments platform. Job responsibilities Writing user stories, and turning business requirements and expectations into tangible software system requirements Working with users and stakeholders to define, plan, and conduct testing with automation where feasible, and showcasing the output of each sprint Helping each squad as a whole deliver a great solution for our customers Delivering of key business functionality, as well as more technically oriented areas of the programme such as data migrations and interfaces to other platform applications. Required qualifications, capabilities, and skills: Experience in at least one of the major asset classes (equities, fixed income, FX, OTC and listed derivatives, structured products or alternatives) – in any part of the lifecycle (e.g. front office, middle office and asset servicing, back office) Experience of an agile, product-centric way of working Excellent communication skills to help everyone in the squad understand what is needed to create solutions Exposure to large scale transformation initiatives Preferred qualifications, capabilities, and skills: Experience of Temenos / Transact in an investment context Exposure to Investment Banking landscape, products and regulation ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset \& Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Business Analyst – Project Lead - 26-00807

Job Title: Business Analyst – Project Lead Location: Columbia, SC (Hybrid – 2 days onsite per week; may transition to fully onsite with limited notice) Duration: 12 Months ### Project Overview "Navitas Partners, LLC" is seeking Business Analyst – Project Lead for an exciting job in Columbia, SC. ### Key Responsibilities Partner with functional leadership and business analysts to identify improvement opportunities and deliver actionable recommendations Analyze existing workflows to identify inefficiencies and user pain points Design optimized workflows aligned with state business and regulatory requirements Propose and document enhanced functionality for complex financial processes Design self-guided and intuitive user experiences, including guided navigation, tooltips, contextual help, and step-by-step wizards Improve usability and reduce training dependency through automated and user-friendly design approaches Conduct stakeholder interviews to gather and validate business requirements Collaborate with business and testing teams to develop test scenarios, test cases, and support testing efforts Participate in recurring functional meetings addressing enhancements, defects, and user-reported issues ### Required Qualifications Bachelor’s degree (required) 5+ years of experience as a Business Analyst 5+ years of experience working with Child Support systems 5+ years of experience with financial operations, including receipts, distribution, disbursements, recoupment, and/or reconciliation 5+ years of experience in workflow design and system enhancements 5+ years of experience conducting stakeholder interviews 5+ years of experience with SQL querying ### Preferred Qualifications Degree in Finance or Information Technology Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager Experience working in Agile and/or Waterfall development environments For more details reach at resumes@navitassols.com* About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Lead Business Analyst (ServiceNow)

We are seeking a highly skilled Lead Business Analyst with strong ServiceNow experience to join our dynamic team. In this role, you will lead business analysis efforts for ServiceNow implementations, working closely with stakeholders to gather requirements, design solutions and ensure successful project delivery. Responsibilities Lead the business analysis function for ServiceNow projects, including ITSM, ITOM, HRSD or other ServiceNow modules Collaborate with clients, project managers, developers and other stakeholders to gather and document business requirements Analyze and translate business needs into functional and technical requirements for ServiceNow solutions Facilitate workshops, interviews and meetings to elicit requirements and drive consensus Develop user stories, process flows and use cases to support solution design and development Oversee the configuration and customization of ServiceNow modules to meet business objectives Support testing, training and change management activities Provide thought leadership and best practices for ServiceNow implementations Mentor and guide junior business analysts on the team Requirements 5+ years of experience as a Business Analyst, including excellent knowledge of requirement gathering techniques, process mapping and stakeholder engagement Solid understanding of ServiceNow processes, modules and integrations (experience with SNOW in public sector is a plus) Strong understanding of business process analysis and design Excellent communication, facilitation and stakeholder management skills Experience working in Agile/Scrum environments ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Experience in consulting or working with global clients is preferred We offer 30 days holiday per annum Company Pension Scheme Regular performance assessments Fitness-First Black Membership bitkom - Corporate Benefits Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements) Unlimited access to LinkedIn learning solutions Friendly and enjoyable working team Regular corporate and social events Flexible and remote working opportunities Award-winning workplace: Recognized by Kununu (Top Company 2022–2025), Glassdoor (Best Places to Work 2023–2024) and the NewWork Business Award 2025 for outstanding culture, innovation and employee satisfaction + All benefits and perks are subject to certain eligibility requirements

Lead Solutions Analyst - Business Analyst

JOB DESCRIPTION As a Business Analyst in the International Private Bank Platform Modernisation programme, you will be responsible for defining the requirements of the solutions working closely with other functional areas such as front office, back office, design, legal, risk and compliance. You will ensure that the developers in the core deliverable squads understand exactly what they need to make the software do, and you will help validate that the software does what is intended and that it has a great user experience. The International Private Bank is undertaking a major, multi-year, multi-million-dollar transformation initiative. The programme will change almost every part of the platform from back office to front office, in order to deliver a modern solution that enables the business to scale effectively and flexibly. A particular area of focus is our investments platform, which we are re-engineering completely – this covers all major asset classes (equities, fixed income, FX, OTC and listed derivatives, structured products and alternatives) as well as associated cash management, Lending and Deposit products. The private bank has moved to an agile, product-centric model for the delivery of the IPB Platform Modernisation programme, encompassing multiple delivery squads made up of all relevant business functions with the goal of delivering a first-class investments platform. Job responsibilities Writing user stories, and turning business requirements and expectations into tangible software system requirements Working with users and stakeholders to define, plan, and conduct testing with automation where feasible, and showcasing the output of each sprint Helping each squad as a whole deliver a great solution for our customers Delivering of key business functionality, as well as more technically oriented areas of the programme such as data migrations and interfaces to other platform applications. Required qualifications, capabilities, and skills: Experience in at least one of the major asset classes (equities, fixed income, FX, OTC and listed derivatives, structured products or alternatives) – in any part of the lifecycle (e.g. front office, middle office and asset servicing, back office) Experience of an agile, product-centric way of working Excellent communication skills to help everyone in the squad understand what is needed to create solutions Exposure to large scale transformation initiatives Preferred qualifications, capabilities, and skills: Experience of Temenos / Transact in an investment context Exposure to Investment Banking landscape, products and regulation ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset \& Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Lead Business Analyst

Business Analyst – Project Lead - 26-00807

Job Title: Business Analyst – Project Lead Location: Columbia, SC (Hybrid – 2 days onsite per week; may transition to fully onsite with limited notice) Duration: 12 Months ### Project Overview "Navitas Partners, LLC" is seeking Business Analyst – Project Lead for an exciting job in Columbia, SC. ### Key Responsibilities Partner with functional leadership and business analysts to identify improvement opportunities and deliver actionable recommendations Analyze existing workflows to identify inefficiencies and user pain points Design optimized workflows aligned with state business and regulatory requirements Propose and document enhanced functionality for complex financial processes Design self-guided and intuitive user experiences, including guided navigation, tooltips, contextual help, and step-by-step wizards Improve usability and reduce training dependency through automated and user-friendly design approaches Conduct stakeholder interviews to gather and validate business requirements Collaborate with business and testing teams to develop test scenarios, test cases, and support testing efforts Participate in recurring functional meetings addressing enhancements, defects, and user-reported issues ### Required Qualifications Bachelor’s degree (required) 5+ years of experience as a Business Analyst 5+ years of experience working with Child Support systems 5+ years of experience with financial operations, including receipts, distribution, disbursements, recoupment, and/or reconciliation 5+ years of experience in workflow design and system enhancements 5+ years of experience conducting stakeholder interviews 5+ years of experience with SQL querying ### Preferred Qualifications Degree in Finance or Information Technology Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager Experience working in Agile and/or Waterfall development environments For more details reach at resumes@navitassols.com* About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Lead Business Analyst (m/w/d)

Ready for a Challenge? -------------------------- Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe. All about the role ---------------------- In this role, you will lead the marketing and customer analytics strategy for Lieferando, our German market. You will focus on uncovering high-impact opportunities by analyzing campaign performance, customer behavior, and marketing mix models to optimize multi-million euro budgets. Your insights will directly shape how we maintain our market leadership and engage with millions of customers. These are some of the key ingredients to the role Lead Analytics Strategy: Shape the roadmap for Germany’s marketing analytics, creating data products that translate business needs into actionable solutions. Technical Execution: Monitor customer dynamics and campaign impact using SQL, Python, and advanced analytics to guide "test and learn" marketing strategies. Stakeholder Influence: Present complex data insights and strategic recommendations to senior management to drive budget optimization and business growth. Mentorship: Act as a technical lead, coaching and mentoring other data professionals to cultivate a high-performing, agile environment. Cross-Functional Collaboration: Partner with global and local teams to design metrics and build reporting suites using Tableau and Google BigQuery. What will you bring to the table? ------------------------------------- Proven Analytics Expertise: Demonstrated experience in e-commerce, platform, or consulting environments, with a track record of delivering recommendations to senior stakeholders. Marketing Domain Mastery: Significant experience in marketing analytics and measurement; familiarity with marketing mix modeling or attribution is highly preferred. Technical Proficiency: Advanced skills in SQL and Python for data extraction and analysis, alongside expertise in visualization tools like Tableau or Power BI. Strategic Problem Solving: Proven ability to translate ambiguous business questions into technical data roadmaps and persuasive, data-driven narratives. Advanced Methodology: Practical experience applying causal inference or regression analysis to business problems, paired with professional fluency in English. At JET, this is on the menu: -------------------------------- Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Like a perfectly prepared dish: Your skills and our offer are a perfect match: Attractive Compensation Package: We reward your performance and foster an open feedback culture. Security and Stability: Permanent employment contract and comprehensive social benefits. Additional Benefits: €90 per month in Lieferando Pay credit to enjoy the local food scene. Company Pension Scheme: Including a 20% employer contribution. Diversity and Inclusion: Become part of a diverse team and take advantage of our professional development opportunities, such as our Learning Hub, LinkedIn Learning, and more. Hybrid work system: 3 days in the office, 2 days of home office. * Experience Community: Take part in after-work drinks, team events, and our summer and winter parties. Inclusion, Diversity \& Belonging ------------------------------------- No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now! #LI-JMPL

Lead Business Analyst (ServiceNow)

We are seeking a highly skilled Lead Business Analyst with strong ServiceNow experience to join our dynamic team. In this role, you will lead business analysis efforts for ServiceNow implementations, working closely with stakeholders to gather requirements, design solutions and ensure successful project delivery. Responsibilities Lead the business analysis function for ServiceNow projects, including ITSM, ITOM, HRSD or other ServiceNow modules Collaborate with clients, project managers, developers and other stakeholders to gather and document business requirements Analyze and translate business needs into functional and technical requirements for ServiceNow solutions Facilitate workshops, interviews and meetings to elicit requirements and drive consensus Develop user stories, process flows and use cases to support solution design and development Oversee the configuration and customization of ServiceNow modules to meet business objectives Support testing, training and change management activities Provide thought leadership and best practices for ServiceNow implementations Mentor and guide junior business analysts on the team Requirements 5+ years of experience as a Business Analyst, including excellent knowledge of requirement gathering techniques, process mapping and stakeholder engagement Solid understanding of ServiceNow processes, modules and integrations (experience with SNOW in public sector is a plus) Strong understanding of business process analysis and design Excellent communication, facilitation and stakeholder management skills Experience working in Agile/Scrum environments ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Experience in consulting or working with global clients is preferred We offer 30 days holiday per annum Company Pension Scheme Regular performance assessments Fitness-First Black Membership bitkom - Corporate Benefits Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements) Unlimited access to LinkedIn learning solutions Friendly and enjoyable working team Regular corporate and social events Flexible and remote working opportunities Award-winning workplace: Recognized by Kununu (Top Company 2022–2025), Glassdoor (Best Places to Work 2023–2024) and the NewWork Business Award 2025 for outstanding culture, innovation and employee satisfaction + All benefits and perks are subject to certain eligibility requirements

Business Analyst | London/Hybrid | £50,000 - £120,000 - Mid- Lead

Lead Business Analyst (m/w/d)

Business Analyst - Project Lead -Only for SC Residents

Business Analyst - Project Lead - State Government Project Position - Contract - Hybrid - Columbia, South Carolina - Need local Candidates only - No relocation is allowed. Required Skills 5+ years of experience working as a Business Analyst 5+ years of experience working with Child Support systems 5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation 5+ years of experience with workflow design and system enhancement 5+ years of experience conducting Stakeholder Interviews 5+ years with SQL Querying Bachelor's degree Preferred Qualifications: Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager Experience with Agile or Waterfall methodology Preference for a degree in Finance or IT Specific Skills: Business Analysis Project Leadership Child Support Systems Financial Operations Workflow Design Requirements Gathering Stakeholder Interviews System Enhancements SQL Data Analysis If this opportunity aligns with your background and career goals, please respond with your updated resume and contact details to sivarajan.s@zirlen.com. You may also feel free to reach out at 972-433-6033, Ext. 1005. Flexible work from home options available.

Lead Business Analyst (ServiceNow)

From $22,000/yr

We are seeking a highly skilled Lead Business Analyst with strong ServiceNow experience to join our dynamic team. In this role, you will lead business analysis efforts for ServiceNow implementations, working closely with stakeholders to gather requirements, design solutions and ensure successful project delivery. Responsibilities Lead the business analysis function for ServiceNow projects, including ITSM, ITOM, HRSD or other ServiceNow modules Collaborate with clients, project managers, developers and other stakeholders to gather and document business requirements Analyze and translate business needs into functional and technical requirements for ServiceNow solutions Facilitate workshops, interviews and meetings to elicit requirements and drive consensus Develop user stories, process flows and use cases to support solution design and development Oversee the configuration and customization of ServiceNow modules to meet business objectives Support testing, training and change management activities Provide thought leadership and best practices for ServiceNow implementations Mentor and guide junior business analysts on the team Requirements 5+ years of experience as a Business Analyst, including excellent knowledge of requirement gathering techniques, process mapping and stakeholder engagement Solid understanding of ServiceNow processes, modules and integrations (experience with SNOW in public sector is a plus) Strong understanding of business process analysis and design Excellent communication, facilitation and stakeholder management skills Experience working in Agile/Scrum environments ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Experience in consulting or working with global clients is preferred We offer EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program * + All benefits and perks are subject to certain eligibility requirements

Lead Business Analyst (ServiceNow)

From $22,000/yr

We are seeking a highly skilled Lead Business Analyst with strong ServiceNow experience to join our dynamic team. In this role, you will lead business analysis efforts for ServiceNow implementations, working closely with stakeholders to gather requirements, design solutions and ensure successful project delivery. Responsibilities Lead the business analysis function for ServiceNow projects, including ITSM, ITOM, HRSD or other ServiceNow modules Collaborate with clients, project managers, developers and other stakeholders to gather and document business requirements Analyze and translate business needs into functional and technical requirements for ServiceNow solutions Facilitate workshops, interviews and meetings to elicit requirements and drive consensus Develop user stories, process flows and use cases to support solution design and development Oversee the configuration and customization of ServiceNow modules to meet business objectives Support testing, training and change management activities Provide thought leadership and best practices for ServiceNow implementations Mentor and guide junior business analysts on the team Requirements 5+ years of experience as a Business Analyst, including excellent knowledge of requirement gathering techniques, process mapping and stakeholder engagement Solid understanding of ServiceNow processes, modules and integrations (experience with SNOW in public sector is a plus) Strong understanding of business process analysis and design Excellent communication, facilitation and stakeholder management skills Experience working in Agile/Scrum environments ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Experience in consulting or working with global clients is preferred We offer EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program * + All benefits and perks are subject to certain eligibility requirements

Business Analyst - Project Lead -Only for SC Residents

Business Analyst - Project Lead - State Government Project Position - Contract - Hybrid - Columbia, South Carolina - Need local Candidates only - No relocation is allowed. Required Skills 5+ years of experience working as a Business Analyst 5+ years of experience working with Child Support systems 5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation 5+ years of experience with workflow design and system enhancement 5+ years of experience conducting Stakeholder Interviews 5+ years with SQL Querying Bachelor's degree Preferred Qualifications: Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager Experience with Agile or Waterfall methodology Preference for a degree in Finance or IT Specific Skills: Business Analysis Project Leadership Child Support Systems Financial Operations Workflow Design Requirements Gathering Stakeholder Interviews System Enhancements SQL Data Analysis If this opportunity aligns with your background and career goals, please respond with your updated resume and contact details to sivarajan.s@zirlen.com. You may also feel free to reach out at 972-433-6033, Ext. 1005. Flexible work from home options available.

Lead Business Analyst

From $40,000/yr

Lead Business Analyst (ServiceNow)

From $22,000/yr

We are seeking a highly skilled Lead Business Analyst with strong ServiceNow experience to join our dynamic team. In this role, you will lead business analysis efforts for ServiceNow implementations, working closely with stakeholders to gather requirements, design solutions and ensure successful project delivery. Responsibilities Lead the business analysis function for ServiceNow projects, including ITSM, ITOM, HRSD or other ServiceNow modules Collaborate with clients, project managers, developers and other stakeholders to gather and document business requirements Analyze and translate business needs into functional and technical requirements for ServiceNow solutions Facilitate workshops, interviews and meetings to elicit requirements and drive consensus Develop user stories, process flows and use cases to support solution design and development Oversee the configuration and customization of ServiceNow modules to meet business objectives Support testing, training and change management activities Provide thought leadership and best practices for ServiceNow implementations Mentor and guide junior business analysts on the team Requirements 5+ years of experience as a Business Analyst, including excellent knowledge of requirement gathering techniques, process mapping and stakeholder engagement Solid understanding of ServiceNow processes, modules and integrations (experience with SNOW in public sector is a plus) Strong understanding of business process analysis and design Excellent communication, facilitation and stakeholder management skills Experience working in Agile/Scrum environments ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Experience in consulting or working with global clients is preferred We offer EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program * + All benefits and perks are subject to certain eligibility requirements

Business Analyst – Project Lead - 26-00807

Job Title: Business Analyst – Project Lead Location: Columbia, SC (Hybrid – 2 days onsite per week; may transition to fully onsite with limited notice) Duration: 12 Months ### Project Overview "Navitas Partners, LLC" is seeking Business Analyst – Project Lead for an exciting job in Columbia, SC. ### Key Responsibilities Partner with functional leadership and business analysts to identify improvement opportunities and deliver actionable recommendations Analyze existing workflows to identify inefficiencies and user pain points Design optimized workflows aligned with state business and regulatory requirements Propose and document enhanced functionality for complex financial processes Design self-guided and intuitive user experiences, including guided navigation, tooltips, contextual help, and step-by-step wizards Improve usability and reduce training dependency through automated and user-friendly design approaches Conduct stakeholder interviews to gather and validate business requirements Collaborate with business and testing teams to develop test scenarios, test cases, and support testing efforts Participate in recurring functional meetings addressing enhancements, defects, and user-reported issues ### Required Qualifications Bachelor’s degree (required) 5+ years of experience as a Business Analyst 5+ years of experience working with Child Support systems 5+ years of experience with financial operations, including receipts, distribution, disbursements, recoupment, and/or reconciliation 5+ years of experience in workflow design and system enhancements 5+ years of experience conducting stakeholder interviews 5+ years of experience with SQL querying ### Preferred Qualifications Degree in Finance or Information Technology Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager Experience working in Agile and/or Waterfall development environments For more details reach at resumes@navitassols.com* About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Lead Business Analyst (m/w/d)

Business Analyst – Project Lead - 26-00807

Job Title: Business Analyst – Project Lead Location: Columbia, SC (Hybrid – 2 days onsite per week; may transition to fully onsite with limited notice) Duration: 12 Months ### Project Overview "Navitas Partners, LLC" is seeking Business Analyst – Project Lead for an exciting job in Columbia, SC. ### Key Responsibilities Partner with functional leadership and business analysts to identify improvement opportunities and deliver actionable recommendations Analyze existing workflows to identify inefficiencies and user pain points Design optimized workflows aligned with state business and regulatory requirements Propose and document enhanced functionality for complex financial processes Design self-guided and intuitive user experiences, including guided navigation, tooltips, contextual help, and step-by-step wizards Improve usability and reduce training dependency through automated and user-friendly design approaches Conduct stakeholder interviews to gather and validate business requirements Collaborate with business and testing teams to develop test scenarios, test cases, and support testing efforts Participate in recurring functional meetings addressing enhancements, defects, and user-reported issues ### Required Qualifications Bachelor’s degree (required) 5+ years of experience as a Business Analyst 5+ years of experience working with Child Support systems 5+ years of experience with financial operations, including receipts, distribution, disbursements, recoupment, and/or reconciliation 5+ years of experience in workflow design and system enhancements 5+ years of experience conducting stakeholder interviews 5+ years of experience with SQL querying ### Preferred Qualifications Degree in Finance or Information Technology Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager Experience working in Agile and/or Waterfall development environments For more details reach at resumes@navitassols.com* About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Lead - Business Analyst

From $12/yr

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Lead Business Analyst

Lead Business Analyst, Customer Recovery & Communications

Lead Business Analyst, Customer Recovery & Communications

Lead Business Analyst

Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position. Main Duties/Responsibilities: Lead and manage complex projects independently, ensuring timely delivery and adherence to project goals. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with senior business leads to understanding new project scope, creating scope statements and detail scope requirements as required for the portfolio and project intake process. Document and oversee system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs ensuring compliance with the regulatory standards and enterprise architecture guidelines. Collaborate closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Lead the user acceptance test cases in collaboration with business stakeholders. Oversee the execution of user acceptance testing ensuring thorough validation of business requirements. Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation and ensuring timeline resolution. Experience/Qualifications Required: • Bachelor’s degree in business, finance, information management or a related discipline. A Master’s degree is preferred. • 5-10 years of business analysis work preferably in insurance or financial services sector with a proven track record of leading complex projects. • Extensive experience in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business. • In depth understanding of UAE insurance market and regulations. • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. • Proven ability to lead the analysis and support of the production of project proposals or business cases. • Demonstrate expertise in the business process re-engineering and optimization. • Experience creating user acceptance testing documentation and leading UAT process • Must be a proactive self-starter capable of planning and leading work sessions with minimal oversight • Advanced proficiency in business analysis techniques such as process modeling, root cause analysis, data modeling, process mapping, and traceability. • Deep knowledge and experience in Scaled Agile Framework and Agile methodologies. Skills Required: • Exceptional communication skills both verbal and written with a ability to convey complex information • Eagerness to continuously learn and adapt to new business processes and technologies. • Strong Interpersonal skills • Proven ability to work effectively in teams, • Customer Focus - internal/external • In depth business/product knowledge • Excellent Organizational skills • Advance time management • Strong Negotiation skills • Decisive Decision making • Advanced proficiency in Microsoft applications – Word, Excel, Project, Visio • Extensive Experience in usage of Jira, Azure Dev Ops Platforms • Strong problem identification and problems solving skills. • Knowledge of Scaled Agile framework • Six sigma certifications would be a plus • Advanced Data analysis and Interpretation • Critical Thinking abilities About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Lead Business Analyst, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NICE Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NICE Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization. NICE Actimize is currently seeking an experienced Senior Business Analyst to join our dynamic and growing Professional Analysis team based in central London. You will focus primarily on Anti-Money Laundering, but with future potential to move into Anti-Fraud, Market Surveillance, and other NICE Actimize products. How will you make an impact? Perform business analysis to support the deployment of Actimize AML products to meet clients’ business requirements. Communicate with clients to assess solution fit and identify product gaps. Ensure requirements are accurately specified, communicated and understood by the technical implementation team. Provide ongoing support to the client and to the technical implementation team to ensure the quality of the implemented system in meeting business requirements. Provide tuning, training and consultancy services to clients. Lead/perform data and quality analysis including data mapping reviews, data validation and remediation, alert validation and issue impact analysis. Respond to business and functional requirement requests. Comply with internal quality, reporting, and administration processes. Able to thrive in a fast-paced environment and learn quickly. Ability to travel. Have you got what it takes? Minimum of 10-years financial crime experience within a consulting firm, regulatory body or large financial institution. Candidates must have a Bachelors degree. Candidates must have proven and significant experience as a Senior Business Analyst. Candidates should have practical experience of Anti-Money Laundering compliance within the Financial Services industry (banking, brokerage or insurance). Candidates must have customer facing experience, preferably in a Consulting or Professional Services capacity. Strong written and verbal communication skills are essential. Experience of writing detailed specifications. Team-oriented and yet able to work independently and creatively. Able to thrive in a fast-paced environment and learn quickly. Hands on experience in SQL would be an advantage, though not essential. High-level verbal and written English skills. What’s in it for you? Learn more about the Benefits at NICE Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. #LI-Hybrid About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9171Reporting into: Director, Professional Services, Actimize Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.