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Jobs at The Cigna Group

5 open positions

Open roles

Marketing Lead Analyst _ MEAProject Finance AnalystLead Business Analyst

Marketing Lead Analyst _ MEA

Dubai - United Arab Emiratesonsite

Role Overview The Marketing Lead Analyst – MEA is responsible for leading assigned marketing projects, supporting digital initiatives, and driving Customer Experience (CX) workstreams across the Middle East & Africa. The role combines project execution leadership, marketing planning & CX knowledge. Working within established frameworks and with guidance from senior leaders, the role contributes to strategy development, builds reporting and KPI frameworks, and represents marketing inputs in cross‑functional initiatives. Key Responsibilities 1) Marketing Projects & Planning • Lead execution of assigned marketing projects, ensuring clear scope, timelines, risks, and documentation • Development of integrated marketing plans including products & services launches, awareness campaigns, engagement campaigns and cross-functional projects. • Represent marketing inputs in key functional and transformation projects, ensuring marketing requirements are embedded early in the process. • Collaborate with Brand & Communications, Partner Engagement, Social Media, Digital and market teams to ensure project alignment and consistent delivery. 2) Customer Experience (CX) & Digital Transformation • Support implementation and launch of CX initiatives through collaboration with CX, Operations, Digital/IT and Product. • Responsible for ensuring UX and brand consistency across CX initiatives and digital apps and for tracking the performance and success of launches. • Partner with digital and product teams on digital transformation initiatives, contributing marketing insights to improve customer journeys, digital funnels, and engagement performance. 4) Reporting, Analytics & KPIs • Define KPIs for marketing and CX initiatives (awareness, engagement, conversion, retention, NPS/CSAT/CES, digital funnel metrics). • Create clear, concise reports for senior leaders, summarizing insights and recommendations. 5) Stakeholder Collaboration • Collaborate with teams across Marketing, Sales, Product, Digital and Operations. • Influence stakeholders to ensure timely project delivery Skills & Competencies • Project Execution – leads assigned marketing projects with strong planning and coordination skills. • Marketing Planning – ability to contribute to marketing strategy and translate insights into actionable plans. • Stakeholder Collaboration – able to influence without authority and manage multiple stakeholders. • Digital Marketing Knowledge – understands digital channels, platforms, tools, and measurement in a marketing context. • CX and Digital Apps Execution – experience improving customer journeys or supporting CX delivery or digital apps. Qualifications • Bachelor’s degree in Marketing, Business, Analytics, Digital Marketing or related field. • 8-10 years of experience in marketing or digital marketing within a complex or regional organization. • Experience leading marketing project workstreams and supporting digital initiatives. • Strong familiarity with digital marketing • Experience in health insurance/healthcare or financial services is beneficial. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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Project Finance Analyst

Dubai - United Arab Emiratesonsite

Role Overview The position of Financial Controller is part of the Middle East and Africa (MEA) FP&A Team based in Dubai. The Project Finance Analyst will be responsible for overseeing financial governance and control for strategic projects across MEA. This role requires close collaboration with Technology teams and other stakeholders to ensure financial integrity, compliance, and accurate reporting throughout the project lifecycle. Key Responsibilities • Project Financial Management: • Develop and maintain project budgets, forecasts, and financial models. • Monitor actual vs. budgeted costs, identify variances, and recommend corrective actions. • Ensure timely and accurate financial reporting for project stakeholders. • Coordination & Stakeholder Management: • Act as the financial liaison between Finance and Technology teams. • Support project governance by providing financial insights during steering committee meetings. • Collaborate with procurement and vendor management teams for cost control and contract compliance. • Controls & Compliance: • Implement robust financial controls for project-related transactions. • Ensure compliance with internal policies, IFRS standards, and UAE regulatory requirements. • Conduct risk assessments and propose mitigation strategies for financial risks. • System Implementation Support: • Provide financial input during system design and testing phases. • Validate financial data migration and ensure integrity in the new administration system. Qualifications & Skills • Education: Bachelor’s degree in Finance, Accounting, or related field; CPA, ACCA, or CMA preferred. • Experience: 5–10 years in financial control, with exposure to project accounting and system implementation. • Industry Knowledge: Health insurance or broader insurance sector experience is highly desirable. • Technical Skills: • Knowledge of US GAAP; IFRS and UAE regulatory frameworks. • Proficiency in ERP systems and advanced Excel skills. • Experience of Oracle or similar General Ledger packages would be advantageous • Soft Skills: Excellent communication, stakeholder management, and problem-solving abilities. Key Cigna Competencies • Strategic thinking with attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Strong analytical and reporting skills. • Perseverance • Customer Focus About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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Project Finance Analyst

Dubai - United Arab Emiratesonsite

Role Overview The position of Financial Controller is part of the Middle East and Africa (MEA) FP&A Team based in Dubai. The Project Finance Analyst will be responsible for overseeing financial governance and control for strategic projects across MEA. This role requires close collaboration with Technology teams and other stakeholders to ensure financial integrity, compliance, and accurate reporting throughout the project lifecycle. Key Responsibilities • Project Financial Management: • Develop and maintain project budgets, forecasts, and financial models. • Monitor actual vs. budgeted costs, identify variances, and recommend corrective actions. • Ensure timely and accurate financial reporting for project stakeholders. • Coordination & Stakeholder Management: • Act as the financial liaison between Finance and Technology teams. • Support project governance by providing financial insights during steering committee meetings. • Collaborate with procurement and vendor management teams for cost control and contract compliance. • Controls & Compliance: • Implement robust financial controls for project-related transactions. • Ensure compliance with internal policies, IFRS standards, and UAE regulatory requirements. • Conduct risk assessments and propose mitigation strategies for financial risks. • System Implementation Support: • Provide financial input during system design and testing phases. • Validate financial data migration and ensure integrity in the new administration system. Qualifications & Skills • Education: Bachelor’s degree in Finance, Accounting, or related field; CPA, ACCA, or CMA preferred. • Experience: 5–10 years in financial control, with exposure to project accounting and system implementation. • Industry Knowledge: Health insurance or broader insurance sector experience is highly desirable. • Technical Skills: • Knowledge of US GAAP; IFRS and UAE regulatory frameworks. • Proficiency in ERP systems and advanced Excel skills. • Experience of Oracle or similar General Ledger packages would be advantageous • Soft Skills: Excellent communication, stakeholder management, and problem-solving abilities. Key Cigna Competencies • Strategic thinking with attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Strong analytical and reporting skills. • Perseverance • Customer Focus About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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Marketing Lead Analyst _ MEA

Dubai - United Arab Emiratesonsite

Role Overview The Marketing Lead Analyst – MEA is responsible for leading assigned marketing projects, supporting digital initiatives, and driving Customer Experience (CX) workstreams across the Middle East & Africa. The role combines project execution leadership, marketing planning & CX knowledge. Working within established frameworks and with guidance from senior leaders, the role contributes to strategy development, builds reporting and KPI frameworks, and represents marketing inputs in cross‑functional initiatives. Key Responsibilities 1) Marketing Projects & Planning • Lead execution of assigned marketing projects, ensuring clear scope, timelines, risks, and documentation • Development of integrated marketing plans including products & services launches, awareness campaigns, engagement campaigns and cross-functional projects. • Represent marketing inputs in key functional and transformation projects, ensuring marketing requirements are embedded early in the process. • Collaborate with Brand & Communications, Partner Engagement, Social Media, Digital and market teams to ensure project alignment and consistent delivery. 2) Customer Experience (CX) & Digital Transformation • Support implementation and launch of CX initiatives through collaboration with CX, Operations, Digital/IT and Product. • Responsible for ensuring UX and brand consistency across CX initiatives and digital apps and for tracking the performance and success of launches. • Partner with digital and product teams on digital transformation initiatives, contributing marketing insights to improve customer journeys, digital funnels, and engagement performance. 4) Reporting, Analytics & KPIs • Define KPIs for marketing and CX initiatives (awareness, engagement, conversion, retention, NPS/CSAT/CES, digital funnel metrics). • Create clear, concise reports for senior leaders, summarizing insights and recommendations. 5) Stakeholder Collaboration • Collaborate with teams across Marketing, Sales, Product, Digital and Operations. • Influence stakeholders to ensure timely project delivery Skills & Competencies • Project Execution – leads assigned marketing projects with strong planning and coordination skills. • Marketing Planning – ability to contribute to marketing strategy and translate insights into actionable plans. • Stakeholder Collaboration – able to influence without authority and manage multiple stakeholders. • Digital Marketing Knowledge – understands digital channels, platforms, tools, and measurement in a marketing context. • CX and Digital Apps Execution – experience improving customer journeys or supporting CX delivery or digital apps. Qualifications • Bachelor’s degree in Marketing, Business, Analytics, Digital Marketing or related field. • 8-10 years of experience in marketing or digital marketing within a complex or regional organization. • Experience leading marketing project workstreams and supporting digital initiatives. • Strong familiarity with digital marketing • Experience in health insurance/healthcare or financial services is beneficial. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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Lead Business Analyst

Dubai - United Arab Emiratesonsite

Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position. Main Duties/Responsibilities: Lead and manage complex projects independently, ensuring timely delivery and adherence to project goals. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with senior business leads to understanding new project scope, creating scope statements and detail scope requirements as required for the portfolio and project intake process. Document and oversee system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs ensuring compliance with the regulatory standards and enterprise architecture guidelines. Collaborate closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Lead the user acceptance test cases in collaboration with business stakeholders. Oversee the execution of user acceptance testing ensuring thorough validation of business requirements. Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation and ensuring timeline resolution. Experience/Qualifications Required: • Bachelor’s degree in business, finance, information management or a related discipline. A Master’s degree is preferred. • 5-10 years of business analysis work preferably in insurance or financial services sector with a proven track record of leading complex projects. • Extensive experience in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business. • In depth understanding of UAE insurance market and regulations. • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. • Proven ability to lead the analysis and support of the production of project proposals or business cases. • Demonstrate expertise in the business process re-engineering and optimization. • Experience creating user acceptance testing documentation and leading UAT process • Must be a proactive self-starter capable of planning and leading work sessions with minimal oversight • Advanced proficiency in business analysis techniques such as process modeling, root cause analysis, data modeling, process mapping, and traceability. • Deep knowledge and experience in Scaled Agile Framework and Agile methodologies. Skills Required: • Exceptional communication skills both verbal and written with a ability to convey complex information • Eagerness to continuously learn and adapt to new business processes and technologies. • Strong Interpersonal skills • Proven ability to work effectively in teams, • Customer Focus - internal/external • In depth business/product knowledge • Excellent Organizational skills • Advance time management • Strong Negotiation skills • Decisive Decision making • Advanced proficiency in Microsoft applications – Word, Excel, Project, Visio • Extensive Experience in usage of Jira, Azure Dev Ops Platforms • Strong problem identification and problems solving skills. • Knowledge of Scaled Agile framework • Six sigma certifications would be a plus • Advanced Data analysis and Interpretation • Critical Thinking abilities About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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The Cigna Group office locations

Dubai - United Arab Emirates

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