Jobs in Santa Clara Ca

17 open positions found · Salary range: $25 - $500,000

View Onboarding Manager
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Onboarding Manager

Eltropy Inc.Santa Clara, CAonsite

$85,000 - $100,000/yr

Location: Remote, USA Compensation: $85,000-$100,000 (OTE) As an Onboarding Manager at Eltropy, you will be part of a high-impact team guiding financial institutions through the onboarding and adoption of our AI-powered communication platform. We are looking for an Onboarding Manager with 2-3 years of experience delivering SaaS or technical solutions, strong customer communication and technical troubleshooting, and the ability to take on increasingly complex projects with moderate oversight. In this role, you will manage customer onboarding projects end-to-end, configure SaaS and AI solutions, and implement integrations with core banking, lending, and other financial services systems. With support from experienced team members, you will continue to develop your technical, communication, and project management skills—building a strong foundation for a career in enterprise software delivery. What You'll Do: Implementation \& Project Support * Assist with onboarding new customers onto the Eltropy platform, including our AI-powered Voice and Digital Agents * Support creation, configuration, and testing of SaaS instances and communication flows through voice, video, text messaging and chat channels. * Coordinate tasks, schedules, and meetings to help ensure timely go-lives with quality. * Troubleshoot implementation issues in collaboration with technical teams. Learn the Technology * Gain hands-on experience with integrations to online banking, core banking, lending, collections, telephony and other financial services systems. * Build expertise on Eltropy's platform capabilities including Voice, Video, Text, Secure Chat, Co-browsing, AI Assistants, AI Agents and Conversation Intelligence * Understand key financial services processes for lending, new accounts, collections, and consumer engagement. Customer Training \& Enablement * Create and deliver customer training using AI-generated video, virtual sessions, documentation, and tutorials. * Help build and customize training resources to improve onboarding for credit unions and community banks. * Use tools like WalkMe to guide users through in-app experiences. Be the Voice of the Customer * Advocate for customer needs internally during implementation. * Help identify and communicate product or process improvements based on real-world use cases. Testing \& Quality Assurance * Assist in testing new releases before they go live. * Report bugs, give feedback, and support release acceptance processes. What You Bring: * Bachelor's degree in Business, Information Systems, Computer Science, or a related field. All majors are welcome to apply. * 2-3 years of experiencing implementing or delivering software * High degree of technical aptitude * Comfort with managing customer timelines and dependencies * Passion for software technology and project management * Strong customer empathy and communication skills * Problem-solving mindset with attention to detail * Bias for action - we expect you to roll up your sleeves and dive into the details of configuration, testing and training * Eagerness to learn about SaaS, AI, and the financial technology landscape * Interest in community banking, credit unions and fintech Bonus (Not Required): * Native Spanish fluency * Familiarity with concepts like APIs, DNS, VPN, and sFTP Why Join Eltropy? * Be part of a fast-growing, mission-driven fintech company * Receive mentorship from experienced technical project managers * Develop valuable skills in enterprise SaaS, customer success, and implementation * Work with leading community financial institutions to bring modern solutions to real people About Eltropy (www.eltropy.com) Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values: * Customers are our North Star * No Fear - Tell the truth * Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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View SRE DevOps Engineer
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SRE DevOps Engineer

Pacer GroupSanta Clara, CAhybrid

Job Title: SRE DevOps Engineer Location: Santa Clara, CA 95051 Work Arrangement: Onsite / Hybrid Employment Type: Contract Duration: 6+ months Domain: Technology | Hardware \& AI Computing (NVIDIA) Pay Rate: $46.70–$52.31/hr W2 | $60.71–$68.00/hr C2C Application Deadline: June 5, 2026 SKILLS REQUIRED Primary (Must-Have): • 10+ years of experience in SRE, DevOps, or Infrastructure Engineering roles • Proven expertise designing and building Infrastructure CI/CD Pipelines • Advanced orchestration and management of Kubernetes clusters and Docker containerized workloads • Strong hands-on experience with Jenkins and GitLab CI • Proficiency in Infrastructure automation using Scripting (Python, Bash, CAPL) • Solid background supporting Linux-based infrastructure across hybrid environments • Background Verification (BGV) clearance is mandatory prior to onboarding Secondary (Good to Have): • Experience with infrastructure orchestration tools (e.g., Terraform, Ansible) • Familiarity with systems controls engineering or automated test environments • Deep understanding of observability platforms (monitoring, alerting, and logging tools) • Strong collaborative skills linking Development, Operations, and SRE team dynamics POSITION OVERVIEW We are seeking an elite Senior SRE DevOps Engineer with a decade of expertise to support a high-impact, hybrid/onsite initiative in Santa Clara, CA. Sitting within NVIDIA’s advanced infrastructure ecosystem, this role focuses on scaling, optimizing, and securing production-grade containerized systems. The ideal architect will streamline complex CI/CD workflows and harden infrastructure resilience, directly supporting cutting-edge engineering toolchains and deployment environments. ROLES \& RESPONSIBILITIES • Design, implement, and maintain scalable CI/CD pipelines using Jenkins, GitLab CI, and infrastructure orchestration tools • Deploy, manage, scale, and optimize production Kubernetes clusters and container workloads across hybrid architectures • Build custom automation workflows and operational tooling using Python, Bash, and CAPL to streamline infrastructure performance • Collaborate closely with cross-functional Development and SRE business units to lead build, release, and deployment lifecycles • Troubleshoot, isolate, and resolve high-severity issues across deployment pipelines, container platforms, and core infrastructure services • Implement proactive monitoring, alerting, logging, and observability suites to ensure high availability and minimize system downtime • Drive root cause analysis (RCA) processes, incident response frameworks, and maintain authoritative technical runbooks and operational procedures BENEFITS Medical | Dental | Vision | 401(k) EEOC Compliance We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. DISCLAIMER AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

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View SRE DevOps Engineer
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SRE DevOps Engineer

STAFFXPERT LLCSanta Clara, CAhybrid

Role : SRE DevOps Engineer Location : Onsite- Santa Clara, CA(local) Contract : 6 months+ Need strong candidate STAFFXPERT is looking for an experienced SRE DevOps Engineer with strong expertise in Kubernetes, CI/CD, Linux infrastructure, automation, and cloud/hybrid environments. Candidate should have excellent troubleshooting, communication, and production support experience with a strong DevOps/SRE background. Job Description/ Responsibilities Design, implement, and maintain CI/CD pipelines using Jenkins, GitLab CI, or similar tools Deploy, manage, scale, and optimize Kubernetes clusters and containerized workloads Support Linux-based infrastructure across on-premises, hybrid, and cloud environments Collaborate with Development and SRE teams for build, release, deployment, and operational activities Troubleshoot and resolve issues across CI/CD pipelines, Kubernetes platforms, and infrastructure services Implement and promote DevOps best practices, security standards, and system performance optimization Develop automation workflows, operational tooling, and infrastructure orchestration solutions Support monitoring, alerting, logging, and observability platforms for proactive operations management Participate in root cause analysis (RCA), incident management, and continuous improvement initiatives Maintain clear technical documentation, operational procedures, and runbooks Required Experience 10+ years of overall IT experience in DevOps, SRE, or Infrastructure Engineering Strong hands-on experience with Kubernetes cluster deployment, management, scaling, and troubleshooting Expertise in CI/CD pipeline design and automation using Jenkins, GitLab CI, or similar tools Strong Linux system administration and troubleshooting experience Experience supporting on-premises, hybrid, and cloud-based infrastructure environments Hands-on experience with containerization technologies such as Docker and Kubernetes Experience with infrastructure automation, scripting, and orchestration tools Knowledge of monitoring, logging, alerting, and observability platforms Experience with incident management, RCA, and production support activities Strong understanding of DevOps best practices, system reliability, and security standards Excellent communication and collaboration skills with cross-functional teams

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View Senior Product Manager - On Site
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Senior Product Manager - On Site

NortalSanta Clara County, CAonsite

From $25/yr

Join Nortal for your next big adventure. We are seeking a Senior Product Manager to join our team, grow with us, and teach us a few things along the way. Explore the Nortal Experience ✨ * Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values. * Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being. * Vibrant Community: Join our close-knit US remote team and connect through tech talks, virtual coffee breaks, and team-building activities. * Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth. What’s in it for you? 🎁 * Comprehensive Health \& Dental Coverage – Robust medical, dental, vision, paramedical services, prescription drugs, and travel coverage to support your overall well-being. * Mental Health \& Wellness Support – Access to mental health resources, wellness programs, and additional support to help you thrive both personally and professionally. * Flexible Spending Accounts (myHSA) – Annual employer-funded Health \& Wellness Spending Accounts, allowing you to customize how you spend on medical and wellness needs. * Retirement Savings Plan (RRSP) – Company-supported RRSP program with Manulife Financial to help you plan and invest in your long-term financial future. * Life, Disability \& Critical Illness Insurance – Employer-paid life insurance, short- and long-term disability coverage, and critical illness protection for added peace of mind. * Paid Time Off \& Holidays – Competitive vacation policy, paid public holidays, and leave options that support work–life balance. * Learning \& Professional Development – Access to technical certifications, global learning platforms, a digital library, and continuous development opportunities. About the role: We seek a Senior Product Manager to own and evolve the digital experience and marketing technology platforms that support our global go-to-market organization. This role will lead strategy and execution across Adobe Experience Manager (AEM Assets), workflow and intake platforms (Workfront and/or Asana), and a B2B Customer Data Platform (CDP). This is a highly cross-functional role partnering with Marketing, IT, Engineering, Data, Privacy, and Security teams to deliver scalable, integrated, and data-driven digital experiences. How you’ll contribute * Own the product vision, roadmap, and execution for digital experience and marketing platforms. * Serve as Product Owner for AEM Assets, including governance, workflows, and global adoption. * Lead optimization of workflow and intake processes using Workfront and/or Asana, continuously improving collaboration models. * Drive strategy and enablement of a B2B Customer Data Platform (CDP), supporting identity resolution, segmentation, and activation. * Translate business objectives into clear product requirements and prioritized backlogs, partnering with product, design, engineering, data, and QA teams to deliver outcomes. * Ensure platforms are scalable, compliant, and well-integrated across the martech ecosystem (CRM, marketing automation, analytics). * Define and track KPIs to measure adoption, efficiency, personalization impact, and business outcomes. * Partner with data and experimentation teams to enable personalization and data-driven optimization, including A/B testing initiatives. * Manage vendor relationships and influence platform roadmaps, particularly within the Adobe ecosystem. * Facilitate alignment across product, design, engineering, data, and testing teams to drive efficient execution. * Continuously assess and improve product workflows, documentation, and collaboration models. This would make you the ideal candidate * 7+ years of Product Management experience, ideally across enterprise SaaS, martech, or digital platforms. * Hands-on experience with Adobe Experience Manager (AEM Assets) and familiarity with component-based CMS architectures. * Experience with Workfront and/or Asana for intake, workflow, and approvals. * Experience working with or owning a B2B Customer Data Platform (CDP). * Proven experience leading initiatives across product, design, engineering, QA, and data teams in Agile/Scrum environments. * Experience working with design systems and multidisciplinary digital product teams. * Strong cross-functional leadership, stakeholder management, and communication skills. * Data-driven mindset, with experience defining metrics, measuring ROI, and supporting personalization or experimentation (A/B testing). * Bachelor’s degree required; MBA or equivalent experience preferred. What to expect from our hiring process 1. Talent Screening: A brief chat to get to know you and discuss your experience. 2. Technical Interview: Show off your skills with our top experts and developers. 3. Final Interview: Meet the team or the client—the final step to joining our amazing community! Global Impact, Local Culture 🌍 For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future. We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives. Are you ready to take the next step in your career and shape the future of technology with us? Apply now and let’s shape the future of technology together! 🧑 💻 By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy. (https://nortal.com/recruitment-and-hiring-privacy-statement/) Physical Requirements: Prolonged periods sitting or standing at a desk and working on a computer. Nortal - Americas Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law. The base salary range for this role is between 130k and 165k USD . Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

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View Customer Success & Technical Training Manager
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Customer Success & Technical Training Manager

AmphenolSanta Clara, CA, US

Customer Success \& Technical Training Manager - HSIO CN Summary of Business: Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world's largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive. ROLE SUMMARY AND PURPOSE TheCustomer Success \& Technical Training Manager is responsible for ensuring HSIO CN customers achieve maximum value from our products and services through a seamless customer journey and robust technical enablement. This role combinesstrategic leadership of customer success initiativeswithtechnical training and knowledge transfer, ensuring customers are informed, confident, and equipped to leverage our high-speed interconnect solutions. The Manager will work closely withSales, Engineering, NPI, Operations, and Quality teamsto deliver customer-focused solutions, improve adoption, and translate complex technical concepts into actionable guidance for customers. ATTRIBUTES Customer Centricity: Always advocates for the customer, ensuring solutions and training deliver real value. Quality Mindset: Proactively identifies potential fail points in products, processes, and support; drives continuous improvement. Problem-Solving Orientation: Analyzes complex issues and implements practical, sustainable solutions. Analytical Thinking: Uses data and metrics to guide decisions and measure impact. Collaboration \& Influence: Builds trust and works effectively across functions and global teams. Adaptability \& Agility: Navigates a fast-paced, matrixed organization and adapts to evolving customer and business needs. Leadership \& Coaching: Inspires, mentors, and develops team members for high performance and growth. Curious - Possesses an inquisitive mind. Seeks new information and experiences and explores novel possibilities. KEY RESPONSIBILITIES The Customer Success and Technical Training Manager's key responsibilities include, but are not limited to: ACTIVITY DESCRIPTION CUSTOMER SUCCESS LEADERSHIP Define and implement a customer success strategy aligned with HSIO CN business goals. Drive initiatives to improve customer satisfaction, retention, and long-term partnerships. Serve as the voice of the customer, ensuring feedback drives product and process improvements. Establish KPIs to measure customer success performance (NPS, CSAT, adoption rates, support response times). TECHNICAL TRAINING \& ENABLEMENT Lead the development and delivery of technical training programs for customers, including workshops, webinars, and product documentation. Ensure customers fully understand product specifications, installation, operation, and troubleshooting. Collaborate with Engineering and NPI teams to translate technical product knowledge into accessible training materials. Build scalable onboarding programs to support multiple global customers. CROSS-FUNCTIONAL COLLABORATION Partner with Sales, Product Marketing, Operations, and Quality teams to align customer experience initiatives with business objectives. Work with NPI teams to ensure smooth product adoption and knowledge transfer during new product launches. Identify gaps in internal and customer knowledge and implement solutions to address them. TEAM MANAGEMENT \& DEVELOPMENT Recruit, mentor, and develop a high-performing team of Customer Success Managers and Technical Trainers. Establish clear objectives, success metrics, and professional development plans for the team. Promote a culture of continuous learning and customer-first thinking across the organization. PROCESS \& TECHNOLOGY OPTIMIZATION Implement and optimize customer success and training processes, leveraging CRM, MES, ERP, and BI tools. Develop digital resources, e-learning modules, and knowledge management systems for scalable training. Monitor metrics and continuously improve workflows to enhance efficiency and customer satisfaction. KEY COMPETENCIES Strategic thinking and customer-centric mindset Technical acumen with the ability to simplify complex concepts Leadership and team-building capabilities Operational and project management expertise Analytical skills to measure and improve customer outcomes QUALIFICATIONS \& EXPERIENCE Bachelor's degree in Engineering, Business, or related field; MBA or Master's preferred. 10+ years of experience in customer success, technical training, or customer-facing roles in electronics, connectors, or high-tech manufacturing. Proven experience in managing cross-functional teams and global customer programs. Strong understanding of product lifecycle, NPI, and manufacturing operations. Experience with CRM, MES, ERP, and BI tools; comfortable leveraging technology to drive customer engagement. Exceptional communication, coaching, and stakeholder management skills. * Must be able to travel internationally up to 50%

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View Customer Quality Manager
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Customer Quality Manager

AmphenolSanta Clara, CA, US

$100,000 - $189,260/yr

Position: Customer Quality Manager- HSIO CN Location: Santa Clara, CA Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We are currently seeking a Customer Quality Manager to join our team. The position will be located in Santa Clara, California and will require a high level of direct customer interaction. RESPONSIBILITIES: Manage product and process quality, with a primary focus on new product introduction as well as legacy volume production, to meet customer satisfaction and business unit metrics. Responsible for managing all quality related aspects of customer relationships, including corrective action processes. + This person will be the primary contact for customers regarding quality concerns and the required improvement plans that Amphenol needs to drive to address those concerns. + Lead efforts to address and resolve customer quality issues in collaboration with internal teams. + Drive customer quality related communication and presentations. Monitor and analyze quality related data with site level quality engineers or quality managers and make recommendations for improvement activities at all manufacturing locations, driving measurable results aligned to business level goals. Manage customer quality requirements through documentation review, process capability/control review with manufacturing locations, and participating in development engineering phase gate management review activities. Responsible for business unit level customer quality metrics and improvement initiatives; involves monthly reporting and review with the BU leadership team. Develop and implement quality training initiatives for customers and their respective programs. Perform initial and ongoing assessment of quality events at OEM / CM facilities as required Travel up to 50% QUALIFICATIONS: BS in Engineering, or an equivalent mix of education and experience. 5+ years of experience in manufacturing operations. Quality management experience with strong supervisory and leadership skills. Working knowledge and proven leadership in continuous improvement activities and formal quality management programs (DMAIC and 8D). Six Sigma Green Belt or Black Belt (preferred). Understanding of product documentation and technical drawings with emphasis on GD\&T. Knowledgeable in semiconductor and interconnect industry manufacturing processes and standards Good communication and customer interface skills. The base salary range for this position is $100,000 – $189,260. In determining rate of pay, Amphenol considers a variety of nondiscriminatory factors, including but not limited to geographic location, relevant industry experience, qualifications, skills, and education. It would be rare for an individual to be hired at or near the top of the range for a given role. Base salary is one facet of Amphenol’s total rewards package which includes participation in our comprehensive benefits program with medical, dental, and vision benefits effective day 1, vacation, sick leave, personal days, paid holidays, life insurance, short/long term disability, and matching 401K. Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. Amphenol is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin For additional company information please visit our website at https://www.amphenol-cs.com/

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View Senior Field Applications Engineer
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Senior Field Applications Engineer

AmphenolSanta Clara, CA, US

From $148,870/yr

Position: Senior Field Applications Engineer Location: Santa Clara, CA Amphenol High Speed and Commercial Products Groups are the market leaders for high speed, high bandwidth electrical connectors for the Telecom/Datacom and Diverse markets (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. Our global headquarters are located in Nashua, NH and we have design, sales, and manufacturing locations globally. We are currently seeking a Senior Field Applications Engineer to join our West Coast Sales Team in Santa Clara, CA. RESPONSIBILITIES: Our customer's ultimate success depends on our ability to solve cutting edge problems in relation to interconnect solutions. We value our relationships with these companies, and we depend on our Sales and Field Applications Engineering Teams to foster this ongoing partnership. As a Senior Field Applications Engineer you will interface with our customers, and internal product development, product marketing, and sales teams. Engineering resource on the sales team to lead technical aspects of the sales cycle Provide technical marketing support for the development and implementation of Amphenol products Prepare materials and participate in product presentations Provide customer service to solve complex interconnect problems and technical inquiries Help devise strategies to differentiate our products and solutions from our competitors Meet and exceed strategic objectives Some travel will be required. Amphenol is a results driven company that allows its employees a large degree of freedom to achieve pre-defined goals. It is a flexible working environment yet we expect hard work, commitment and results in return. The role of FAE gives an excellent insight into the Sales, Marketing and Product Development functions of the organization. QUALIFICATIONS: Bachelors in Mechanical, Electrical, or Computer Engineering Minimum of 10years displayed experience providing product marketing and sales technical support to produce design wins Experience with modeling tools and Microsoft Office Products SKILLS: Ability to effectively communicate across the engineering and managerial functions of a business Strong organization and presentation skills High level customer service and ability to build relationships with customers Modeling tools (Pro E or Solidworks) * Microsoft Office Products The base salary range for this position is $148,870 $214,500USD annually. In determining rate of pay, Amphenol considers a variety of nondiscriminatory factors, including but not limited to geographic location, relevant industry experience, qualifications, skills, and education. It would be rare for an individual to be hired at or near the top of the range for a given role. Base salary is one facet of Amphenol's total rewards package which includes participation in our comprehensive benefits program with medical, dental, and vision benefits effective day 1, vacation, sick leave, personal days, paid holidays, life insurance, short/long term disability, and matching 401K. Our Field Applications Engineers are also eligible to participate in an annual incentive bonus program and provided with a company vehicle. Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin For additional company information please visit our website at https://www.amphenol-cs.com/

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View Customer Success & Technical Training Manager
A

Customer Success & Technical Training Manager

AmphenolSanta Clara, CA, US

Customer Success \& Technical Training Manager - HSIO CN Summary of Business: Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world's largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive. ROLE SUMMARY AND PURPOSE TheCustomer Success \& Technical Training Manager is responsible for ensuring HSIO CN customers achieve maximum value from our products and services through a seamless customer journey and robust technical enablement. This role combinesstrategic leadership of customer success initiativeswithtechnical training and knowledge transfer, ensuring customers are informed, confident, and equipped to leverage our high-speed interconnect solutions. The Manager will work closely withSales, Engineering, NPI, Operations, and Quality teamsto deliver customer-focused solutions, improve adoption, and translate complex technical concepts into actionable guidance for customers. ATTRIBUTES Customer Centricity: Always advocates for the customer, ensuring solutions and training deliver real value. Quality Mindset: Proactively identifies potential fail points in products, processes, and support; drives continuous improvement. Problem-Solving Orientation: Analyzes complex issues and implements practical, sustainable solutions. Analytical Thinking: Uses data and metrics to guide decisions and measure impact. Collaboration \& Influence: Builds trust and works effectively across functions and global teams. Adaptability \& Agility: Navigates a fast-paced, matrixed organization and adapts to evolving customer and business needs. Leadership \& Coaching: Inspires, mentors, and develops team members for high performance and growth. Curious - Possesses an inquisitive mind. Seeks new information and experiences and explores novel possibilities. KEY RESPONSIBILITIES The Customer Success and Technical Training Manager's key responsibilities include, but are not limited to: ACTIVITY DESCRIPTION CUSTOMER SUCCESS LEADERSHIP Define and implement a customer success strategy aligned with HSIO CN business goals. Drive initiatives to improve customer satisfaction, retention, and long-term partnerships. Serve as the voice of the customer, ensuring feedback drives product and process improvements. Establish KPIs to measure customer success performance (NPS, CSAT, adoption rates, support response times). TECHNICAL TRAINING \& ENABLEMENT Lead the development and delivery of technical training programs for customers, including workshops, webinars, and product documentation. Ensure customers fully understand product specifications, installation, operation, and troubleshooting. Collaborate with Engineering and NPI teams to translate technical product knowledge into accessible training materials. Build scalable onboarding programs to support multiple global customers. CROSS-FUNCTIONAL COLLABORATION Partner with Sales, Product Marketing, Operations, and Quality teams to align customer experience initiatives with business objectives. Work with NPI teams to ensure smooth product adoption and knowledge transfer during new product launches. Identify gaps in internal and customer knowledge and implement solutions to address them. TEAM MANAGEMENT \& DEVELOPMENT Recruit, mentor, and develop a high-performing team of Customer Success Managers and Technical Trainers. Establish clear objectives, success metrics, and professional development plans for the team. Promote a culture of continuous learning and customer-first thinking across the organization. PROCESS \& TECHNOLOGY OPTIMIZATION Implement and optimize customer success and training processes, leveraging CRM, MES, ERP, and BI tools. Develop digital resources, e-learning modules, and knowledge management systems for scalable training. Monitor metrics and continuously improve workflows to enhance efficiency and customer satisfaction. KEY COMPETENCIES Strategic thinking and customer-centric mindset Technical acumen with the ability to simplify complex concepts Leadership and team-building capabilities Operational and project management expertise Analytical skills to measure and improve customer outcomes QUALIFICATIONS \& EXPERIENCE Bachelor's degree in Engineering, Business, or related field; MBA or Master's preferred. 10+ years of experience in customer success, technical training, or customer-facing roles in electronics, connectors, or high-tech manufacturing. Proven experience in managing cross-functional teams and global customer programs. Strong understanding of product lifecycle, NPI, and manufacturing operations. Experience with CRM, MES, ERP, and BI tools; comfortable leveraging technology to drive customer engagement. Exceptional communication, coaching, and stakeholder management skills. * Must be able to travel internationally up to 50%

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View Signal Integrity Engineer
A

Signal Integrity Engineer

AmphenolSanta Clara, CA, US

$80,750 - $214,500/yr

Position: Signal Integrity Engineer Location: Santa Clara, CA Amphenol Cable Backplane System group is the market leader for high speed, high bandwidth integrated cable and connector systems for the AI/Machine Learning market not excluding (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. Our global headquarters are located in Nashua, NH and we have design, sales and manufacturing locations globally. We are currently seeking a Signal Integrity Engineer with our CBS Team. The position will be located in Santa Clara, CA. RESPONSIBILITIES: Contribute to dedicated teams responsible for customer system development and support from concept to production. Develop integration and test strategies in support of new product introduction. Assist with providing solutions to customers across a wide range of sectors with their high speed data transmission requirements Design and evaluate next generation production test platforms. Support Production to ensure a high level test and measurement excellence. Support the internal Sales Engineers to develop strategies for product break-in at existing and new accounts based on signal integrity and electrical engineering expertise. Design, simulation, characterization, and application of high-speed electrical connectors and cable-based interconnect Share knowledge and pursue continuous improvement in methods and workflows. Design, build, and measure circuit boards for measurement and verification of products Apply circuit theory and high-speed digital transmission, PCB layout principles for high-speed digital design QUALIFICATIONS: BS in Electrical Engineering, MS/PhD in Electrical Engineering is preferred. 3+ years of industry experience with an understanding of electro-magnetic principles for digital signal integrity Experience in component design and application of high speed connectors into communications equipment is a plus Experience with signal integrity measurements and debugging with TDR, VNA, pattern generators, error detectors and similar measurement equipment. Experience with signal integrity and simulation/analysis tools such as Ansys HFSS and Designer, CST Microwave, HSPICE, MatLab, and ADS Hands-on experience with frequency-domain and time-domain component and circuit characterization including understanding of test and calibration methods The base salary range for this position is $80,750 to $214,500. In determining rate of pay, Amphenol considers a variety of nondiscriminatory factors, including but not limited to geographic location, relevant industry experience, qualifications, skills, and education. It would be rare for an individual to be hired at or near the top of the range for a given role. Base salary is one facet of Amphenol's total rewards package which includes participation in our comprehensive benefits program with medical, dental, and vision benefits effective day 1, vacation, sick leave, personal days, paid holidays, life insurance, short/long term disability, and matching 401K.

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View Signal Integrity Engineer
A

Signal Integrity Engineer

AmphenolSanta Clara, CA, US

$80,750 - $214,500/yr

Position: Signal Integrity Engineer Location: Santa Clara, CA Amphenol Cable Backplane System group is the market leader for high speed, high bandwidth integrated cable and connector systems for the AI/Machine Learning market not excluding (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. Our global headquarters are located in Nashua, NH and we have design, sales and manufacturing locations globally. We are currently seeking a Signal Integrity Engineer with our CBS Team. The position will be located in Santa Clara, CA. RESPONSIBILITIES: Contribute to dedicated teams responsible for customer system development and support from concept to production. Develop integration and test strategies in support of new product introduction. Assist with providing solutions to customers across a wide range of sectors with their high speed data transmission requirements Design and evaluate next generation production test platforms. Support Production to ensure a high level test and measurement excellence. Support the internal Sales Engineers to develop strategies for product break-in at existing and new accounts based on signal integrity and electrical engineering expertise. Design, simulation, characterization, and application of high-speed electrical connectors and cable-based interconnect Share knowledge and pursue continuous improvement in methods and workflows. Design, build, and measure circuit boards for measurement and verification of products Apply circuit theory and high-speed digital transmission, PCB layout principles for high-speed digital design QUALIFICATIONS: BS in Electrical Engineering, MS/PhD in Electrical Engineering is preferred. 3+ years of industry experience with an understanding of electro-magnetic principles for digital signal integrity Experience in component design and application of high speed connectors into communications equipment is a plus Experience with signal integrity measurements and debugging with TDR, VNA, pattern generators, error detectors and similar measurement equipment. Experience with signal integrity and simulation/analysis tools such as Ansys HFSS and Designer, CST Microwave, HSPICE, MatLab, and ADS Hands-on experience with frequency-domain and time-domain component and circuit characterization including understanding of test and calibration methods The base salary range for this position is $80,750 to $214,500. In determining rate of pay, Amphenol considers a variety of nondiscriminatory factors, including but not limited to geographic location, relevant industry experience, qualifications, skills, and education. It would be rare for an individual to be hired at or near the top of the range for a given role. Base salary is one facet of Amphenol's total rewards package which includes participation in our comprehensive benefits program with medical, dental, and vision benefits effective day 1, vacation, sick leave, personal days, paid holidays, life insurance, short/long term disability, and matching 401K.

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View Director, Systems & Solutions
T

Director, Systems & Solutions

Tenstorrent["Santa Clara, CA","Austin, TX","Toronto, ON"]

$100,000 - $500,000/yr

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Join our innovative team as a Director, Systems & Solutions where you'll play a pivotal role in deploying and optimizing cutting-edge computer systems and AI hardware. If you have a passion for hardware technologies, including accelerators, CPUs, GPUs, and thrive in a dynamic, hands-on technical environment, we would love to hear from you. In this role you will be l

computer hardware and syste...Linux operating systems con...system software including d...electrical systems knowledge
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View Companion
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Companion

Hope ServicesSanta Clara, CAonsite

Up to $2,050/yr

Companion Santa Clara, CA Supported Living Services – Supported Living Services Team / Part-Time/Full-Time / On-site Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Bring your special talents and caring attitude to a job that will make all the difference in

working with people with di...
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View Distinguished Engineer Apache Spark
2

Distinguished Engineer Apache Spark

2100 NVIDIA USAUS, CA, Santa Clararemote

Distinguished Engineer - Accelerated Apache Spark NVIDIA is seeking a Distinguished Engineer for the Apache Spark Acceleration group. Over the past five years GPU accelerated data processing has moved from proof of concept to production deployments. Many enterprises are now recognizing the needs of accelerated computing for large scale data processing. Multi-node GPU deployments will reduce cloud computing costs and lower latency of large scale data processing. At NVIDIA, we have been invested in accelerating Apache Spark, providing an open source plugin for Apache Spark. Apache Spark is the most popular data processing engine in data centers. We strive to accelerate Spark applications on GPUs without any code changes. Our OSS RAPIDS Spark library is integrated with on-premise and cloud services such as AWS EMR, Databricks, Google Dataproc, Oracle Cloud Data Flow, Bytedance Volcengine, Tencent Cloud and Cloudera. You will serve as a hands-on architect of Nvidia Spark Acceleration Group. You will work with a team of distributed system engineers including PMC and Committers of Apache Spark, Apache Hadoop, Apache Hive, and Apache Arrow. You will engage in open source projects such as Apache Spark, RAPIDS, Apache Iceberg, Delta Lake, UCX and more. What you'll be doing: Lead the architecture, design and implementation of accelerated Apache Spark and related big-data frameworks Engage open source communities (including Apache Spark, RAPIDS, Apache Iceberg, Delta Lake and UCX) for technical discussion and contribution, and engage new communities where we may not have a strong presence yet Work with NVIDIA partners to deploy GPU enabled data analytics solutions in public cloud or on-premises clusters Present technical solutions at industry conferences and meetups Collaborate with distributed systems teams to define solutions to distributed processing problems challenges at large scale Provide recommendations and feedback to teams regarding decisions surrounding topics such as infrastructure, continuous integration and testing strategy Build, test and optimize CUDA/C++ libraries across different platforms Build automation and tools that will increase the productivity of teams developing distributed systems Mentor members of the engineering team What we need to see: BS, MS, or PhD in Computer Science, Computer Engineering, or closely related field (or equivalent experience) 17+ years of work or research experience in software development Prior experience in delivering complex software projects as a lead architect Outstanding technical skills in designing and implementing high-quality distributed systems Excellent programming skills in C++, Java, and/or Scala Highly motivated with strong interpersonal skills and communication skills 5+ years working experience with key open source big-data projects as a contributor or committer to Apache Spark, Apache Hadoop, Apache Flink, Apache Kafka, Apache Hive, Apache Arrow, Delta Lake Excellent knowledge about distributed system schedulers: Kubernetes, Hadoop YARN, Apache Spark Able to delve into a new area and quickly come up to speed Able to work with teams across boundaries and geographies Ways to stand out from the crowd: Working experience in designing and developing columnar query engines would be a huge plus Committership at major open source projects (such as Apache Spark, Apache Hadoop, Apache Flink) is a big plus Working experience with acceleration libraries (CUDA, RAPIDS, UCX) is helpful Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 320,000 USD - 488,750 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until January 13, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. #deeplearning NVIDIA is the world leader in accelerated computing. NVIDIA pioneered accelerated computing to tackle challenges no one else can solve. Our work in AI and digital twins is transforming the world's largest industries and profoundly impacting society. Learn more about NVIDIA.Please mention the word SPLENDIDLY and tag RNDcuNjMuNjEuNjU= when applying to show you read the job post completely (#RNDcuNjMuNjEuNjU=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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