Jobs in Liverpool Eng Gb

Account Manager

From $36/yr

Job Advert Account Manager Covering the North Generous base salary, plus car allowance Full-time, permanent role Monday–Friday, 36.25 hours per week We’re looking for an experienced and commercially focused Account Manager to manage and grow a portfolio of high-value retail partners, including convenience stores, grocers and major forecourt estates. This is a highly visible role where you’ll act as the main point of contact for your accounts, building strong relationships at all levels while driving commercial performance and delivering key initiatives. You’ll also play a key role in representing the voice of the customer within PayPoint, ensuring we continue to evolve and deliver value for our retail partners. The role * Managing and developing a portfolio of retail accounts, building strong relationships from store to senior leadership level * Creating and delivering a structured stakeholder and contact strategy * Identifying and driving new business opportunities across existing and new customers * Leading the delivery of hardware and software rollouts in collaboration with internal teams * Owning retailer relationships, contracts and ongoing commercial performance * Monitoring KPIs and implementing actions to optimise performance * Leading commercial negotiations to deliver mutually beneficial outcomes * Collaborating cross-functionally (marketing, PR, operations, product, IT) to deliver best-in-class partnerships * Developing and supporting annual marketing plans for key accounts * Acting as the internal advocate for customer needs and priorities * Managing and resolving retailer issues, ensuring timely escalation where needed * Keeping close to market trends and competitor activity to inform strategy What we’re looking for Essential: * Proven experience in account management or relationship management * Strong commercial awareness and negotiation skills * Ability to influence stakeholders and drive outcomes to completion * Experience identifying and delivering new business opportunities * Strong project management and organisational skills * Confident communicator with experience presenting to stakeholders * Excellent attention to detail and ability to manage multiple priorities * Proficient in MS Office (Word, Excel, PowerPoint) * Full driving licence and willingness to travel regularly Desirable: * Experience working with retail or wholesale customers * Understanding of the grocery retail / FMCG / supply chain landscape * Experience inB2B customer service or account environments * Knowledge of payments, utilities or fintech markets * Familiarity with Power BI What you’ll bring * A professional, organised and resilient approach * Strong relationship-building skills and the ability to engage at all levels * A proactive, self-starting mindset with the ability to work independently * Flexibility and resilience to thrive in a fast-paced environment About PayPoint Since 1996, PayPoint has been powering convenient payment and retail technology solutions across the UK. With over £15 billion in transactions every year, we're at the heart of local communities, helping retailers thrive and customers stay connected.

Senior Business Analyst

From $37/yr

Acorn Insurance is looking for an experienced Senior Business Analyst where you’ll play a pivotal role in driving strategic business improvements and delivering high-impact solutions across the organisation. You’ll lead complex initiatives with autonomy, mentor junior analysts, and collaborate with cross-functional teams to shape the future of our business operations and technology landscape. Your expertise will help translate business needs into actionable insights and ensure the successful delivery of both operational and technically complex projects. Job Title: Senior Business Analyst Working Hours: 37.5 hours per week, Monday to Friday Location: Liverpool City Centre, Hybrid working available Salary: £Competetive What you will be doing: * Lead complex projects and initiatives, ensuring they align with business objectives. * Develop business cases, conduct cost-benefit analyses, and assess risks to support decision-making. * Provide guidance and mentorship to Business Analysts, supporting their professional development. * Collaborate with cross-functional teams to identify and implement efficiency improvements. * Work independently with minimal oversight, taking ownership of deliverables and outcomes. * Translate business requirements into clear, actionable solutions, including third-party implementations. * Research and propose new approaches to business opportunities, including supplier engagement where appropriate. * Develop and apply a strong technical understanding of internal systems to provide best approach insights, enabling stakeholders to make informed decisions. * Engage with development teams to shape solution design and ensure alignment with business needs. * Deliver business analysis activities across various delivery frameworks, including Agile. * Lead “As-Is” and “To-Be” process modelling with a technical focus. * Analyse and document technical requirements to ensure clarity across technical and non-technical stakeholders. * Constructively challenge technical approaches to promote best practices and effective delivery. * Use data analysis tools (e.g., SQL, Excel) to support decision-making and process reviews. * Produce and maintain high-quality documentation throughout the project lifecycle, including technical specifications, system architecture, data flows, integration points, configuration settings, and custom developments. What we are looking for: * Proven experience in a Senior Business Analyst role, ideally within insurance or financial services. * Certified Business Analysis Professional (CBAP), PMI-PBA, or equivalent (preferred). * Agile or Scrum certification (e.g., Scrum Master, Agile Practitioner) highly desirable. * Strong leadership and mentoring capabilities without direct line management. * Excellent stakeholder management skills, both internal and external. * Demonstrated success in delivering operational and technically complex business improvements. * Proficiency in business analysis tools and techniques, including SQL and Excel. * Ability to work independently with minimal guidance and high accountability. * Exceptional communication and documentation skills, especially in technical contexts. Grow with Acorn At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: * • We run through walls for our customers and each other * • We challenge the status quo * • We succeed when we help those around us succeed * • We decide quickly when the smart thing to do is use our judgement Benefits: * • 35 days’ holiday (including bank holidays) with additional buy/sell options * • 24/7 mental health support \& free counselling available * Grow with us: Through career fairs, leadership programs, and learning on the go! * • Flexible benefits, including early access to salary via our internal platform * • Hybrid working options to support work-life balance and individual needs * • Recognition awards, social events \& more Our Commitment to our colleague’s: These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: * • Mindful Employer – championing mental health and wellbeing * Disability Confident Level 1 \& 2 – creating accessible, inclusive opportunities * • Menopause Friendly accredited – supporting every stage of life * •️ Armed Forces Covenant signatory – honouring those who serve * • Great Places to Work 2024/25 – fostering an engaging and positive workplace culture * • Best Place to Work for Development – proud to be investing in people’s future * •‍• Best Place to Work for Women – breaking down barriers to women's career progression If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn. A Few Things to Know Before You Apply We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: * Checks \& Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. * Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship. * We’re Here to Support You We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work. #LI-LJ1

Business Analyst - (Inside IR35 Contract Roles)

About us We’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨ About the Roles The Business Analyst (BA) identifies, analyses and articulates business problems and opportunities, translating them into clear, testable requirements and measurable outcomes. The BA collaborates across Product, Technology and Business teams to enable change that improves customer experience, operational efficiency and commercial performance, ensuring traceability from problem statement through to benefits realisation. We have multiple roles available working in our Retail Squad working on new Product and Pricing Initiatives and also working in our DCX Squad looking after our site and Mobile App. What you will be doing Discovery \& problem definition * Elicit and validate business needs via interviews, workshops, observation and data analysis. * Define clear problem/opportunity statements, objectives, scope and success metrics aligned to SDLC standards. * Analyse current-state processes, customer journeys and systems; identify pain points and root causes. Requirements \& design support * Translate needs into right-sized requirements and acceptance criteria (user stories, epics, use cases), ensuring traceability to SDLC documentation. * Facilitate solution options aligned with architecture, regulatory and operational constraints, connecting work to corporate objectives. * Support UX/design and engineering with clarifications, edge cases and non‑functional requirements. Delivery \& backlog management * Product Managers to shape and prioritise the backlog based on value, risk and dependencies. * Maintain traceability from requirements to test cases, releases and benefits. * Support Agile ceremonies (refinement, planning, reviews) or hybrid/waterfall deliverables as appropriate. Stakeholder engagement \& communication * Build strong relationships across Product, Engineering, Operations, Finance, Data, Compliance and Customer Services. * Facilitate workshops and decision forums; present complex information clearly to technical and non‑technical audiences. * Negotiate scope and trade‑offs, balancing customer value, operational impact, risk and cost. Data \& evidence * Use qualitative and quantitative analysis to inform decisions (e.g., KPIs, funnel metrics, process performance). * Define and track success measures, benefits and post‑implementation outcomes. * Data Mapping * Support test planning, UAT and defect triage with clear linkage to requirements. Governance \& compliance * Ensure adherence to organisational policies, information security, data privacy and regulatory requirements. * Contribute to change governance and risk/control processes; maintain high‑quality documentation. About you* Solid experience in Business Analysis or Systems Analysis within complex, multi‑stakeholder environments. * Strong grasp of Agile (Scrum/Kanban). * Proficiency in requirements engineering, process mapping, data and systems analysis. * Ability to translate ambiguous needs into clear, testable requirements and measurable outcomes. * Excellent facilitation, communication, documentation and stakeholder management skills. * Degree or equivalent experience in Business, IT or related field. * Professional certifications beneficial: IIBA (ECBA/CCBA/CBAP), BCS Business Analysis, Agile (Scrum, SAFe), Product certifications. How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a one-stage interview process for this position: 1st Stage – A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here.

Corporate Broker

£35,000 - £55,000/yr

Part Time Finance Manager

We are currently seeking a highly skilled and motivated part time Financial Manager to join our dynamic team at Otterspool Adventure Centre to be based on site but also to be responsible for our other business's in the portfolio, including Velocity Trampoline Parks. This senior position is pivotal in overseeing and managing the site's financial operations, ensuring compliance with financial regulations, and contributing to the strategic growth of the business. As the Financial Manager, you will be responsible for managing the day-to-day financial processes, including budgeting, forecasting, reporting, payroll and financial analysis. You will work closely with the Directors to provide critical financial insights that support decision-making and drive profitability. Key Responsibilities: Oversee all financial activities and operations of the business's', including budgeting, forecasting, and financial reporting. Ensure accurate and timely monthly, quarterly, and annual financial statements. Lead the preparation of annual budgets, cash flow management, and variance analysis. Monitor and review all sites financial performance, ensuring targets and KPIs are met. Prepare reports and presentations for the Directors, providing insights into financial trends, risks, and opportunities. Implement and maintain effective internal controls and financial policies. Ensure compliance with all regulatory requirements and tax obligations. Drive cost control initiatives and revenue management strategies to improve profitability. Liaise directly with our Chartered Accountants. Key Requirements: Proven experience as a Financial Manager, or similar role, preferably within the hospitality or leisure industry. Strong knowledge of financial operations, accounting principles, and financial reporting standards. Experience in budgeting, financial forecasting, and variance analysis. Excellent proficiency in financial software (experience with leisure-specific systems such as Roller POS is an advantage). Strong analytical, organizational, and problem-solving skills. Attention to detail with the ability to work under pressure and meet deadlines Excellent communication and interpersonal skills. Professional qualifications (e.g., ACA, ACCA, CIMA) are highly desirable. Why Join Us: Competitive salary and benefits package. Opportunities for professional development and career growth. A supportive and dynamic working environment. EQUAL OPPORTUNITIES We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. Job Type: Part Time Hours: 20-30 p/w Pay: £22 p/h Benefits: Discounted or free food Employee discount Free parking Schedule: Monday to Friday Work Location: In person Job Type: Part-time Pay: £22.00 per hour Experience: * Financial management: 2 years (required) Work Location: In person

Data Scientist - 12 Month FTC

Internal Use only - Grade F ### About us We’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨ About the team Our Data Science teams work across the business in a number of areas to help drive innovative, collaborative and iterative solutions to challenging problems. You will work closely with various business areas to drive insights, improve our products and help create more effective solutions. Typical Data Science projects may involve Experimentation, Marketing, Retail and Operations or Digital Product and CX. The key thing that all our teams do is support our business colleagues to make bold data driven decisions that drive value for our business and our customers. About the role What do we look for... We are seeking an outcome driven data scientist (12 month FTC) who is comfortable working as part of a wider team. You will have demonstratable ability to solve problems and establish working relationships with others, including key stakeholders who may or may not hold the same level of technical expertise as yourself. It is vitally important that you are eager to learn, to get involved and to work on a number of different challenges and business problems. The Very Group is a constantly evolving environment to work in, and being comfortable with change and embracing it as an opportunity to develop personally and professionally is essential. Collaboration and knowledge sharing are vitally important and encouraged within the team. Self-development is important for us. We see both learning together as a team through the process of delivery and individual learning to build specific skills to be able to contribute more to the team, as important. We will give you the time and tools to do this! What we do We utilise sophisticated analytical techniques and statistical modelling to support many areas of the business and contribute to their success. This can range from working on how we measure and optimise our marketing spend, how we make stock purchasing decisions, to how do we diagnose the crucial customer challenges in our digital customer experience and make recommendations to improve them. Some of our key wins recently have included Launched demand forecasting models to provide daily demand recommendations for 100,000s of SKUs to help support more effective product planning and buying decisions Developed and launched a suite of price optimisation models to support the business’ pricing and promotions strategy Utilised Machine Learning NLP techniques to analyse customer feedback as part of our NPS survey which helps us to diagnose customer pain points more accurately Adoption of a Quasi Experimentation methodology to provide more robustness to our measurement testing of business changes Launched a suite of individual product recommendations within email communications to our customers Drove data decisioning of our contact strategy for our retail media proposition as part of Very Media Group These recent wins highlight the importance of the function. Demand for the team is always greater than what we can meet. Data is at the very heart of our business with board level visibility of many of the projects we work on. How we work: We work with many different parts of our business, adopting working styles to best suit collaboration. The team champions innovation and a pioneering spirit for constant development. Our teams are empowered to deliver complex projects and develop a strong culture of friendship and collaboration. We encourage our team members to feel part of the wider data community. Does this sound like you... A theoretical command of a range of different models and analytical techniques. Knowledge of Data Science techniques gained through academic study or practical experience. Proficient in Python with an ability to produce readable, well-structured reusable code, along with demonstrable experience in data wrangling, cleaning and pre-processed data. Proficient in SQL, with the ability to extract and manipulate data. Comfortable working with Git-based workflows (e.g. pull requests, code reviews) to support team collaboration and continuous integration. Eagerness to learn and develop technical skills as well as being happy to share knowledge with others. Previous experience solving problems, anticipating issues and challenges in data processes and the ability to find opportunities to improve processes and ways of working. Ability to take people on a journey with you, tailoring your communications to non technical audiences is essential. What will you be responsible for... Leading the analysis, modelling and interpretation of model outcomes to deliver actionable insights that inform media strategies and campaign planning Collaborating with internal teams across Analytics and Insight, Marketing Channels and the Very Media Group to optimise campaign outcomes. Supporting the business partners to identify the right questions to enable meaningful strategic decisions, translating those questions into data science problems \& choosing appropriate models to solve it. Presenting model outcomes and strategic recommendations to brand partners, fostering trusted relationships that encourage repeat investment. Contributing to improving Data Science methodologies code base and capabilities. Defining problems, scoping and planning projects. Self-managing the delivery of objectives as part of a team. Proactively trying to solve blockers ### Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £250 flexible benefits allowance to suit your needs 27 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% * More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage – A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Business Analyst

From $32,000/yr

We are seeking an analytical individual with effective communication skills to join our successful and established Projects department as a Business Analyst. You will introduce, facilitate \& manage delivery of projects across the group, whilst ensuring that we keep appropriate stakeholders engaged. Role: Business Analyst Location: Liverpool City Centre/ Hybrid Salary: £32,000 - £38,000 dependent on experience Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm What you will be doing: Lead requirement-gathering meetings with various stakeholders and clearly document business needs. Organise requirements using the MOSCOW technique where appropriate. Document any Risks, Actions, Issues or Decisions that are identified as part of the requirement gathering process. Document current “As Is” and future “To Be” processes. Identify problems, challenges and areas that can be improved upon. Is the primary Business Analyst work with a vertical squad or on a specific business project. Independently create user stories with Gherkin Methodologies and/or capture Business Requirements in an effective manner. Follow Agile process to support sprints. Work with product manager to ensure backlog items are refined and prepared in a timely manner. Provide detailed breakdown and explanation of requirements in refinement and sprint planning sessions. Appropriately relating any supporting documentation when necessary. Create Process Maps using Visio and BPMN 2.0 (certification required). Update management with weekly progress reports on current workload. Escalate complex issues when necessary. Ensure that appropriate and accurate documentation is created and maintained throughout the project lifecycle to support User Acceptance Testing and post implementation aftercare. ​ ​What we’re looking for: A positive "can do" attitude. High level of accuracy and attention to detail. Strong interpersonal skills to deal with challenging issues and provide the right outcome for the business. Excellent organisational skills. Excellent verbal and written communication skills. Great listening skills. Good problem solver. Ability to work in a fast-paced environment. Ability to work multi-task. A flexible approach to meet evolving business needs, to help drive to our Vision, fulfill our Mission, and abide by our Organisations Values. ​ Why Join Us Real autonomy to shape how your squad designs, builds and delivers software A modern, cloud-native architecture that encourages experimentation and ownership Work with talented developers, designers, testers and product professionals who care about what they build Influence technical decisions that shape the direction of our products and platforms Opportunities to grow into staff, principal or architecture-focused leadership roles A supportive, transparent culture where craftsmanship, curiosity and learning are celebrated Regular opportunities for professional development, conferences and innovation time Team and Culture You’ll join a highly skilled, cross-functional squad where engineers, testers, designers and product specialists work side by side to deliver meaningful outcomes. We believe in ownership, openness and trust. Our squads have the autonomy to make decisions, experiment and continuously improve. We support one another, share knowledge freely and take pride in the quality of what we deliver. You’ll thrive here if you value autonomy, enjoy collaboration and believe that great products are built by great teams. If you love technology, mentoring others and shaping how teams deliver impactful products, this is a place where you’ll have the freedom and support to make a real difference. Grow with Acorn At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: • We run through walls for our customers and each other • We challenge the status quo • We succeed when we help those around us succeed • We decide quickly when the smart thing to do is use our judgement Benefits: • 35 days’ holiday (including bank holidays) with additional buy/sell options • 24/7 mental health support \& free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! • Flexible benefits, including early access to salary via our internal platform • Hybrid working options to support work-life balance and individual needs • Recognition awards, social events \& more Our Commitment to our colleague’s: These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: • Mindful Employer – championing mental health and wellbeing Disability Confident Level 1 \& 2 – creating accessible, inclusive opportunities • Menopause Friendly accredited – supporting every stage of life •️ Armed Forces Covenant signatory – honouring those who serve • Great Places to Work 2024/25 – fostering an engaging and positive workplace culture • Best Place to Work for Development – proud to be investing in people’s future •‍• Best Place to Work for Women – breaking down barriers to women's career progression If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn. A Few Things to Know Before You Apply We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship. We’re Here to Support You We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

Business Analyst

From $32,000/yr

We are seeking an analytical individual with effective communication skills to join our successful and established Projects department as a Business Analyst. You will introduce, facilitate \& manage delivery of projects across the group, whilst ensuring that we keep appropriate stakeholders engaged. Role: Business Analyst Location: Liverpool City Centre/ Hybrid Salary: £32,000 - £38,000 dependent on experience Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm What you will be doing: Lead requirement-gathering meetings with various stakeholders and clearly document business needs. Organise requirements using the MOSCOW technique where appropriate. Document any Risks, Actions, Issues or Decisions that are identified as part of the requirement gathering process. Document current “As Is” and future “To Be” processes. Identify problems, challenges and areas that can be improved upon. Is the primary Business Analyst work with a vertical squad or on a specific business project. Independently create user stories with Gherkin Methodologies and/or capture Business Requirements in an effective manner. Follow Agile process to support sprints. Work with product manager to ensure backlog items are refined and prepared in a timely manner. Provide detailed breakdown and explanation of requirements in refinement and sprint planning sessions. Appropriately relating any supporting documentation when necessary. Create Process Maps using Visio and BPMN 2.0 (certification required). Update management with weekly progress reports on current workload. Escalate complex issues when necessary. Ensure that appropriate and accurate documentation is created and maintained throughout the project lifecycle to support User Acceptance Testing and post implementation aftercare. ​ ​What we’re looking for: A positive "can do" attitude. High level of accuracy and attention to detail. Strong interpersonal skills to deal with challenging issues and provide the right outcome for the business. Excellent organisational skills. Excellent verbal and written communication skills. Great listening skills. Good problem solver. Ability to work in a fast-paced environment. Ability to work multi-task. A flexible approach to meet evolving business needs, to help drive to our Vision, fulfill our Mission, and abide by our Organisations Values. ​ Why Join Us Real autonomy to shape how your squad designs, builds and delivers software A modern, cloud-native architecture that encourages experimentation and ownership Work with talented developers, designers, testers and product professionals who care about what they build Influence technical decisions that shape the direction of our products and platforms Opportunities to grow into staff, principal or architecture-focused leadership roles A supportive, transparent culture where craftsmanship, curiosity and learning are celebrated Regular opportunities for professional development, conferences and innovation time Team and Culture You’ll join a highly skilled, cross-functional squad where engineers, testers, designers and product specialists work side by side to deliver meaningful outcomes. We believe in ownership, openness and trust. Our squads have the autonomy to make decisions, experiment and continuously improve. We support one another, share knowledge freely and take pride in the quality of what we deliver. You’ll thrive here if you value autonomy, enjoy collaboration and believe that great products are built by great teams. If you love technology, mentoring others and shaping how teams deliver impactful products, this is a place where you’ll have the freedom and support to make a real difference. Grow with Acorn At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: • We run through walls for our customers and each other • We challenge the status quo • We succeed when we help those around us succeed • We decide quickly when the smart thing to do is use our judgement Benefits: • 35 days’ holiday (including bank holidays) with additional buy/sell options • 24/7 mental health support \& free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! • Flexible benefits, including early access to salary via our internal platform • Hybrid working options to support work-life balance and individual needs • Recognition awards, social events \& more Our Commitment to our colleague’s: These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: • Mindful Employer – championing mental health and wellbeing Disability Confident Level 1 \& 2 – creating accessible, inclusive opportunities • Menopause Friendly accredited – supporting every stage of life •️ Armed Forces Covenant signatory – honouring those who serve • Great Places to Work 2024/25 – fostering an engaging and positive workplace culture • Best Place to Work for Development – proud to be investing in people’s future •‍• Best Place to Work for Women – breaking down barriers to women's career progression If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn. A Few Things to Know Before You Apply We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship. We’re Here to Support You We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

Deputy Ward Manager

Fern Ward is a 16-bed complex care dementia unit. We have a robust MDT with a range of professionals working together as a team to support our service users. An exciting opportunity has arisen to join the team on Fern Ward as a Band 6 Deputy Ward Manager. In this role, you will be supporting the Clinical Team Manager and Clinical Leadership Team to deliver high-quality, safe, and effective care. We are seeking someone with a passion for care of older persons and dementia who will act as a role model for more junior staff within the team. We are keen to have someone with a particular interest in quality improvement who will not only support the implementation of new ideas and technologies used by the trust but also present new innovative ideas for improving quality on the ward. This is a demanding and challenging role where, as a successful candidate, you will be required to demonstrate high levels of resilience, excellent problem-solving and interpersonal skills, as well as the ability to provide sound clinical and managerial support to team members. The post holder will also demonstrate a passion for coaching leadership style, quality improvement and attitude which respects and values service users’ choice and works alongside them and their carers to ensure they are at the centre of care planning. This post is subject to an enhanced check with the Adults and Barred List Disclosure and Barring Service (DBS) Check. The post holder will assist the Clinical Team Manager in carrying out continuing professional and managerial responsibility for the ward. The post holder will operate as part of an integrated multi-disciplinary team, undertaking a balance of Managerial and Clinical activity. They will ensure continuity of care for service users on their journey through the acute service. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Implement case load supervision to monitor the standards of service user care and ensure record keeping is in accordance with Professional and Trust standards. Participate in regular clinical supervision as per Trust policy. Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care. Provide information, education and support for family members, carers and other relevant professionals. Give/receive regular managerial/clinical supervision as per Trust policy. Ensure the clinical environment is conducive to promote service users health, safety and well-being, thereby preserving and respecting each service user’s personal dignity, privacy, religious and cultural beliefs. Ensure record keeping is in accordance with Professional and Trust standards. Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code. Work in a professional and collaborative manner with the Multi-disciplinary team. Participate and promote positive intra-agency working. Participate and assist in setting standards of service user care based on sound research findings.

Senior Civil Engineer

Senior Engineer Amey are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Working for us, you’ll be delivering sustainable infrastructure solutions that enhance life and protect our shared future. Our people are driven by a set of strong values, based on safety, insight and collaboration. The Opportunity We have a fantastic opportunity for a permanent Senior Engineer to join our Consulting Highways team. This is a hybrid position and with shared office space in Cardiff, we welcome applications from Senior Engineers across Wales. The Cardiff Highways team has a healthy pipeline of high-profile and diverse project work on the South East Wales Technical and Professional Services Framework (SEWTAPS), South West and Mid Wales Regional Civil Engineering Services Framework (SWMWRCES), South Wales Trunk Road Agency (SWTRA) and North and Mid Wales Trunk Road Agency, all with exciting roles from Project Manager through to Design Manager all with exposure to local Clients within Wales. The role Our Senior Engineers play an important part within the Highways and Designated Funds Design team and alongside our client, National Highways. As a Senior Engineer you will provide effective support and assistance to your Design Team Leader on a variety of highways drainage schemes whilst taking the lead on projects and mentoring junior designers. Responsibilities include: Lead on the delivery of scheme design, as well as providing support to the Design Team Leader within the design team on various design duties including: + Surveys/Inspections + Feasibility and other technical reports + Planning, programming and cost estimation + Design production + Production of design schedules + Reviewing and amending design drawings + Production of Specifications + Supporting development of Graduate Engineers and Technicians Work to programme to deliver specified designs on time Drive effective health and safety practices within your team Liaise with the Client and our Community partners to ensure solutions that are developed are suitable for buildability and maintainability Prepare technical reports (e.g. Feasibility/Options Reports, Assessment Reports and other technical reports) What you will bring to us: Developed experience and expertise within Highways/Civil engineering field, probably gained in an Assistant Engineer role or equivalent Comprehensive knowledge of design processes and procedures relevant to the civil engineering discipline An ability to produce or oversee the production of technically sound Highways engineering solutions, complying with all relevant technical standards and client requirements Experience in undertaking project related tasks associated with health, safety and welfare, e.g. Construction (Design and Management) Regulations Successful completion of the initial professional development leading to either Incorporated or Chartered status or an equivalent professional licence and to the level defined by their education A demonstrable commitment to their plan of actions and key dates leading to successful completion of either the professional review or end point assessment, resulting in the award of Incorporated or Chartered status or an equivalent professional licence Bachelors or Masters degree in an appropriate subject or demonstrable equivalent further learning IEng or CEng status is desirable, gained through the professional institution to which the individual is aligned What we can offer you: At Amey, we recognise that our biggest asset is our people. That’s why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers. Career Development – Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We’re huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance – Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we’re open to discussing working options that suit you. Wellbeing – Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI- At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas – Women @ Amey, NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents \& Carers. Social Value – You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus a range of other great perks and benefits including: Pension – Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You’ll be stretched, but always supported. Well recognise your hard work and look after your well-being too. You’ll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.*

Deputy Ward Manager

Fern Ward is a 16-bed complex care dementia unit. We have a robust MDT with a range of professionals working together as a team to support our service users. An exciting opportunity has arisen to join the team on Fern Ward as a Band 6 Deputy Ward Manager. In this role, you will be supporting the Clinical Team Manager and Clinical Leadership Team to deliver high-quality, safe, and effective care. We are seeking someone with a passion for care of older persons and dementia who will act as a role model for more junior staff within the team. We are keen to have someone with a particular interest in quality improvement who will not only support the implementation of new ideas and technologies used by the trust but also present new innovative ideas for improving quality on the ward. This is a demanding and challenging role where, as a successful candidate, you will be required to demonstrate high levels of resilience, excellent problem-solving and interpersonal skills, as well as the ability to provide sound clinical and managerial support to team members. The post holder will also demonstrate a passion for coaching leadership style, quality improvement and attitude which respects and values service users’ choice and works alongside them and their carers to ensure they are at the centre of care planning. This post is subject to an enhanced check with the Adults and Barred List Disclosure and Barring Service (DBS) Check. The post holder will assist the Clinical Team Manager in carrying out continuing professional and managerial responsibility for the ward. The post holder will operate as part of an integrated multi-disciplinary team, undertaking a balance of Managerial and Clinical activity. They will ensure continuity of care for service users on their journey through the acute service. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Implement case load supervision to monitor the standards of service user care and ensure record keeping is in accordance with Professional and Trust standards. Participate in regular clinical supervision as per Trust policy. Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care. Provide information, education and support for family members, carers and other relevant professionals. Give/receive regular managerial/clinical supervision as per Trust policy. Ensure the clinical environment is conducive to promote service users health, safety and well-being, thereby preserving and respecting each service user’s personal dignity, privacy, religious and cultural beliefs. Ensure record keeping is in accordance with Professional and Trust standards. Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code. Work in a professional and collaborative manner with the Multi-disciplinary team. Participate and promote positive intra-agency working. Participate and assist in setting standards of service user care based on sound research findings.

Radiology Assistant

We are seeking two motivated and compassionate Radiology Department Assistant (Band 3) to join our dedicated team at Liverpool Heart and Chest Hospital. In this vital role, you will be an integral part of a high-performing clinical team, delivering exceptional patient-centred care and supporting world-class diagnostic outcomes. While prior Radiology experience is not required—as comprehensive training will be provided—successful applicants must possess previous experience in a healthcare setting and demonstrate excellent communication skills. We are looking for an enthusiastic individual who embodies empathy and is committed to improving the patient journey. This position offers a unique career pathway: you will be based at LHCH for the first 12 months, with the exciting potential to expand your scope across the wider University Hospitals of Liverpool Group thereafter. As a Radiology Department Assistant, you will provide vital clinical and administrative support to ensure the department runs safely and efficiently. Your main duties will include: Clinical Support \& Observations: Perform a range of essential clinical tasks, including cannulation for CT and MR scans, producing high-quality 12-lead ECGs, and monitoring patient vital signs such as blood pressure, pulse, and oxygen saturation. Direct Patient Care: Prepare and escort patients for procedures, assisting them on and off examination tables while prioritising their comfort, dignity, and cultural needs. Safety \& Infection Control: Maintain a sterile and safe environment by assisting with the rigorous cleaning of scanners and adhering to strict infection control measures. Communication \& Documentation: Act as a key point of contact for patients—listening to concerns and providing reassurance—while utilising departmental IT systems like CRIS to accurately record physiological data and manage patient information. Professionalism: Maintain strict confidentiality and professional attitude at all times, ensuring every individual is treated with the utmost courtesy and respect. As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'. We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community. We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services. Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms. Please visit our website - https://www.lhch.nhs.uk/ Please follow this link for a tour of our site - https://bit.ly/36ylsoq Principal Accountabilities 1. Clinical Care \& Patient Support Direct Care: Provide high-quality care tailored to individual needs, ensuring patients are prepared for examinations while respecting cultural differences, privacy, and dignity. Clinical Procedures: Undertake essential tasks including cannulation for patients undergoing CT and MR scans. Diagnostics: Produce high-quality 12-lead ECGs and perform clinical observations (pulse, respiration, blood pressure, oxygen saturation) and report any adverse signs to senior staff. Mobility \& Comfort: Assist patients with personal hygiene, dressing, and safely moving on and off examination tables. Escort and transport patients within the department, acting as a chaperone when required. Communication: Act as a liaison between patients and the clinical team; listen to patient concerns, provide reassurance, and ensure all communication is handled with strict confidentiality. 2. Technical \& Environmental Support Procedure Preparation: Set up medical trolleys for sterile procedures and ensure efficient clearing/disinfection afterward. Infection Control: Maintain rigorous hygiene standards by cleaning scanners and clinical areas daily, and performing deep cleans following contact with infectious patients. IT \& Administration: Utilise departmental IT systems, including the Computerised Radiology Information System (CRIS), to record physiological readings and manage patient data. Stock Management: Monitor and replenish clinical stock levels to ensure the department remains fully operational. Safety \& Security: Ensure the safe custody of patient valuables and contribute to a safe environment for all visitors and staff. 3. Radiation Protection \& MR Safety Regulatory Compliance: Adhere to radiographic protocols and policies as required under ionising radiation regulations, complying with IR(ME)R and IRR standards. MR Safety: strictly follow local MR safety rules and regulations to ensure the safety of patients and staff within the magnetic field environment. 4. Clinical Governance \& Quality Health \& Safety: Comply with all Trust Health \& Safety policies, including the reporting of accidents, incidents, or potential hazards. Mandatory Training: Attend all specified mandatory training sessions and e-learning modules, maintaining compliance throughout your employment. Equity \& Diversity: Carry out duties while respecting the diverse cultural beliefs and customs of both patients and colleagues. 5. Training \& Development In-Service Growth: Actively participate in the departmental in-service training programme and attend relevant external courses as agreed with management. Personal Development: Engage in regular appraisal sessions to identify growth opportunities and disseminate new knowledge to the wider team. Service Evolution: Participate in the modernisation of Radiology services and rotate through various areas of the Radiology department as required.

Rotational Pharmacy Technician Band 5

CLINICAL To dispense medicines from the dispensary to a diverse range of patients in correctly labelled and appropriate containers in an efficient and timely manner according to the standard operating procedures and the Medicines Act 1968. Also dispense and cost private prescriptions. . To raise, amend, send orders to suppliers and receive stock into the department and then to enter the appropriate records into the computer and ensure the goods are stored correctly. To communicate with nursing staff and other health professionals within the training and experience of a technician referring to a pharmacist if necessary. To communicate with patients on wards and in the department providing advice on their medication, ensuring confidentiality at all times. Under the supervision of a pharmacist, advise and recommend products to customers wishing to purchase over the counter medication, following completion of training package and competency assessment. To assist medical and nursing staff with drug information queries acknowledging the limitations of your own training and expertise. To check for prescribing errors within the limits compatible with technician training and to bring to the attention of the supervising pharmacist. To carry out, monitor and check the ordering, dispensing, issuing, distribution and stock control of medicines on a rotational basis on designated wards and departments within the Trust and off site in accordance with the standard operating procedures and current SLAs. To monitor and develop systems of issuing stock items to wards and departments, liaising with the departmental or ward manager as appropriate and to adjust the stock list and top-up days as necessary to improve the service provision. To carry out a ward based pharmaceutical technician service to designated ward areas. This includes medicines reconciliation, Counsellings, TTO Teach back. Ensuring patients own drugs are suitable for use, including checking that the labelling is suitable, the correct drug is present, the container is appropriate and that the drugs are still within their expiry date. Monitor and develop systems of dispensing to wards. Ensure sufficient supplies are present on the ward and re-supply if necessary. Alert pharmacist to any potential prescribing errors or problems relating to patients own drugs. Reviewing patients EPR/case notes if necessary or liaising with GP or looking on SCR to clarify patients drug history, including performing and documenting medicines reconciliation. Removing unwanted or discontinued medicines from the wards and disposing of appropriately in line with the standard operating procedures and COSHH. Providing advice on safe administration and monitoring of a range of medication. (Warfarin/DOAC/Dapagliflozin/Amiodarone) To dispense CF Home IV prescriptions and in the absence of the Homecare Technician final check these prescriptions. To participate in Practice Research and Clinical Audit projects and to produce reports for use by pharmacy staff. To participate in out of hours, bank holidays and weekend provision of a pharmaceutical service. To participate in Clinical Trial dispensing, following the procedure for each trial and maintaining appropriate records. This may include assisting in the setting up of the trial and design of the dispensing procedure. To participate in the issuing, receipt and stock control of Controlled Drugs in accordance with the departmental standard operating procedures and the Misuse of Drugs Act 1971. To dispense, order and maintain records for unlicensed drugs according to departmental procedures and to liaise with Regional Quality Control to determine suitability for use when necessary. To ensure that procedures are carried out in accordance with safe systems of work in Liverpool Heart and Chest Hospital and those regulations in respect of the Health and Safety at Work Act, COSHH and other legislation are complied with. To participate in ensuring the emergency cupboard and emergency arrest boxes are fully stocked according to current departmental procedures. To participate in collecting prescription charges from patients and issuing receipts/invoices where necessary, liaising with finance when necessary in order to balance the cash from the pharmacy till. To participate in organising transport for drugs owed to patients or required in an emergency. To assist the pharmacist with responsibility for Medicines Information in assessing, retrieving and presenting drug information within the limits of technical knowledge and to assist with storing and filing of information. To use current technology correctly to make appropriate records and to undertake extra training as required. To maintain and develop the pharmacy computer system in conjunction with the computer systems managers. To participate and contribute in pharmacy meetings and to support the Pharmacy Business Plan. To carry out appropriate actions in response to drug alerts issued by the MHRA and the NPSA. To perform the final accuracy check of medicines that have been clinically checked. To participate in the management of returned pharmaceuticals, to either return to stock or dispose of safely when not fit for return and to complete stock checks in accordance with departmental procedures. MANAGERIAL/LEADERSHIP To help co-ordinate junior technical staff, student technicians and Assistant Technical Officers as necessary. To deputise for certain aspects of the work of the Senior Technicians during periods of absence To cover for Assistant Technical Officers during periods of absence as necessary. To distribute and monitor controlled stationery, including the stock control of such. PROFESSIONAL To participate in individual personal assessment and continuing education programmes in order to keep updated on Pharmaceutical matters and legislative changes which affect pharmacy. To work at all times to the Pharmacy Technician Code of Ethics as laid down by the General Pharmaceutical Council and the Association of Pharmacy Technicians UK. Maintaining registration and recording CPD with the General Pharmaceutical Council. EDUCATION AND TRAINING To participate in student technician, pre-registration pharmacists, new pharmacists and new technicians training as required. Participate in the counselling of patients on the use of their drugs and any devices required to deliver those drugs in order to improve drug compliance. To keep up to date with all mandatory training

Mental Health Practitioner with Mental Health Triage and Response

The Mental Health Triage and Response team is a dynamic service which incorporates our street triage cars, Places of Safety (s136 suites) and the new Mental Health Crisis Assessment Service (MHCAS) which fall within the Mersey Care Footprint. We were awarded the Seni Lewis award at the 2024 HSJ Patient Safety Awards and the 2022 NHS parliamentary award for Urgent and Emergency Care. We play an important role in Mersey Care's response to the national roll out of Right Care Right Person and in the move to support individuals experiencing mental health crisis away from traditional A\&E settings, as outlined in the NHS 10 year plan. This role is suited to individuals who are self motivated and forward thinking. Experience of Crisis Management, Assessment and experience of ward work would be beneficial. Level 2 Police vetting is required for working alongside Police/BTP The role of the Mental Health Practitioner within the Mental Health Triage and Response Team includes providing support to our Emergency Services colleagues, the management of service users detained under Section 136 and the operating of the identified Places of Safety and MHCAS. You will work collaboratively along side other Registered Mental Health Practitioners, healthcare support workers and also with Police forces, NWAS, Local Authorities, Acute Trust colleagues and Mental Health Services. The Mental Health Triage and Response Team and MHCAS supports service users presenting in crisis and ensure that their needs are met within the identified places of safety and assist with a timely assessment and safety planning. You will need to demonstrate flexibility, effective communication, problem solving and be able to recognise and assess risk in order to effectively support the service user during a crisis period Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Participate in regular clinical and managerial supervision as per Trust policy. Participate in supervision to monitor standards of service user care and documentation. Assist with screening and telephone triage of referrals, prioritizing as appropriate. Provide information for referrers, service users and carers. Formulate, contribute and participate in the development and implementation of specialist assessments, including risk, with patients requiring crisis care. Formulate and deliver plans of care as appropriate in collaboration with the multi- disciplinary team Carry out generic and specialist assessments including risk with patients requiring crisis care. Formulate and deliver plans of care as appropriate. Provide short-term evidence based practices and fixed term interventions Support the delivery of education and self-help materials within a variety of locations. Develop and maintain effective working partnerships with services in other statutory and non-statutory organisations. Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care. Ensure the clinical environment is conductive to promote service users health, safety and well-being, thereby preserving and respecting each services user’s personal dignity, privacy, religious and cultural beliefs. Ensure record keeping is in accordance with Professional and Trust standards. Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC Code of Professional Conduct and Trust Medicines Code. Work in a professional and collaborative manner with the Multi- disciplinary Team. Participate and promote positive intra-agency working. Participate and assist in setting standards of service user care based on sound research findings and evidenced based practice.

Mental Health Practitioner

Liverpool Crisis Resolution \& Home Treatment team (CRHT) are currently looking to recruit Band 6 practitioners to join the team. CRHT operates on a 24 hour, 7 day a week basis. CRHT offers to provide intensive home support to services users as an alternative to hospital admission. CRHT work collaboratively with a variety of services to support service users at home. The post holder will be expected to work on a rotational shift basis in accordance with service demands, this includes working weekends and night shifts, The post holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care within the framework of Effective Care Co-ordination (ECC). The post holder will operate as part of an integrated Home Treatment Service but be expected to be flexible in terms of delivering care within a variety of environments. The team will work to assess and provide treatment to service users with complex needs. Alternative options to admission will be considered where possible. The post holder will demonstrate an attitude which respects and values service users’ choice and works alongside them and their carers to ensure they are at the centre of care planning. The post holder will be expected to participate in a 24hr roster system 7 Days a week, on a rotational basis as and when the service demands. The core roles include; face to face assessment, specialist mental health assessments, supporting and sharing information with the wider police community and acting in an advisory capacity for people in conjunction with mental health law. The role also involves delivering training and education to police colleague’s and signposting to appropriate partner agencies. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Formulate, contribute to, and participate in, the development and implementation of assessment and care planning systems in collaboration with the multidisciplinary team Manage a case load within the Crisis Resolution Home Treatment Team Carry out generic and specialist assessments, including risk and provide therapeutic interventions/ home treatments within the most appropriate setting in accordance with the service users and/or carers’ needs. – Complete Gatekeeping for all Inpatient admission requests across the Merseyside footprint. Assess whether users can be managed safely within the community promoting quicker recovery. Assess Risks and collaboratively develop safety plans with users/carers. Ensure effective liaison with inpatient units across the Trust to facilitate early discharges or to undertake reviews of those users placed out of area. Act as the Duty Practitioner /2nd Duty, as part of a rotational roster. Fully participate in ECC undertaking a care-coordinator role as appropriate Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care. Ensure record keeping is in accordance with Professional and Trust standards. Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code. Work in a professional and collaborative manner with the multi-disciplinary team. Participate and promote positive intra-agency working. Responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care without supervision and act as Named Nurse as required. Participate and assist in setting standards of service user care based on sound research findings. Act as knowledge resource in specialist area of practice to other team members and other agencies as required. Where indicated and following completion of the relevant training the practitioner will act as a non-medical prescriber, at all times working within their sphere of clinical competence.

Part Time Finance Manager

We are currently seeking a highly skilled and motivated part time Financial Manager to join our dynamic team at Otterspool Adventure Centre to be based on site but also to be responsible for our other business's in the portfolio, including Velocity Trampoline Parks. This senior position is pivotal in overseeing and managing the site's financial operations, ensuring compliance with financial regulations, and contributing to the strategic growth of the business. As the Financial Manager, you will be responsible for managing the day-to-day financial processes, including budgeting, forecasting, reporting, payroll and financial analysis. You will work closely with the Directors to provide critical financial insights that support decision-making and drive profitability. Key Responsibilities: Oversee all financial activities and operations of the business's', including budgeting, forecasting, and financial reporting. Ensure accurate and timely monthly, quarterly, and annual financial statements. Lead the preparation of annual budgets, cash flow management, and variance analysis. Monitor and review all sites financial performance, ensuring targets and KPIs are met. Prepare reports and presentations for the Directors, providing insights into financial trends, risks, and opportunities. Implement and maintain effective internal controls and financial policies. Ensure compliance with all regulatory requirements and tax obligations. Drive cost control initiatives and revenue management strategies to improve profitability. Liaise directly with our Chartered Accountants. Key Requirements: Proven experience as a Financial Manager, or similar role, preferably within the hospitality or leisure industry. Strong knowledge of financial operations, accounting principles, and financial reporting standards. Experience in budgeting, financial forecasting, and variance analysis. Excellent proficiency in financial software (experience with leisure-specific systems such as Roller POS is an advantage). Strong analytical, organizational, and problem-solving skills. Attention to detail with the ability to work under pressure and meet deadlines Excellent communication and interpersonal skills. Professional qualifications (e.g., ACA, ACCA, CIMA) are highly desirable. Why Join Us: Competitive salary and benefits package. Opportunities for professional development and career growth. A supportive and dynamic working environment. EQUAL OPPORTUNITIES We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. Job Type: Part Time Hours: 20-30 p/w Pay: £22 p/h Benefits: Discounted or free food Employee discount Free parking Schedule: Monday to Friday Work Location: In person Job Type: Part-time Pay: £22.00 per hour Experience: * Financial management: 2 years (required) Work Location: In person