Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE \& RESPONSIBILITIES IN THE BUSINESS: As a Senior Software Engineer (Senior Associate) in Kainos, you’ll be responsible for developing high quality solutions which delight our customers and impact the lives of users worldwide. It’s a fast-paced environment so it is important for you to make sound, reasoned decisions. You’ll do this whilst learning about new technologies and approaches, with talented colleagues that will help you to learn, develop and grow as you, in turn, mentor those around you. Minimum (essential) Requirements * Proficient in designing, building, testing and maintaining modern software applications, with strong experience in C#/.NET * Experience of applying development best practices and patterns in relation to security, scalability and performance * Contributing to technical decisions and direction in a collaborative team environment, including architecture, estimation, product planning, user story/requirement creation. * Experience of design and development across multiple layers of an application * Mentoring junior team members Desirable * Good communication skills, with the ability to communicate issues to technical and non-technical people. * Experience of Continuous Integration and Continuous Delivery techniques * Experience of debugging and troubleshooting live applications * Active participation in knowledge sharing activities, both within the team and with wider non-technical audiences * Experience of multiple programming languages and data storage technologies * Experience of balancing technical decisions with user needs and commercial constraints * Knowledge of public cloud platforms, such as AWS and Azure, including SaaS and PaaS offerings Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Role: Data Analyst Location: Birmingham (Hybrid – 2/3 Days On-Site Weekly) Salary: £36,000 - £46,000 Network IT are working with a leading research-intensive organisation to recruit a Data Analyst Developer to join a growing Data \& Analytics function at the heart of a significant data transformation programme. This is an exciting opportunity to help modernise the organisation's data landscape through the adoption of Snowflake , the migration to Power BI , and the delivery of enterprise-wide analytics capabilities that support strategic decision-making. Role Overview As a Data Analyst Developer , you will play a key role in developing and maintaining enterprise reporting and analytics solutions, helping stakeholders across the organisation make better, faster, and more informed decisions. Working closely with colleagues across Data \& Analytics, IT, and wider business functions, you will support the development of modern cloud-based reporting solutions using technologies including Power BI, Snowflake, SQL, dbt, Tableau, and Alteryx . This is a highly technical, hands-on role suited to someone who enjoys combining data engineering, analytics, reporting, and stakeholder engagement to deliver meaningful business outcomes. You will also have the opportunity to explore emerging technologies, including AI-enabled solutions, to enhance analytics and reporting capabilities. Key Responsibilities * Develop and maintain enterprise reporting and analytics solutions using Power BI and Tableau * Design and support data pipelines, refresh schedules, and reporting environments using Snowflake, SQL, Alteryx, and dbt * Analyse institutional and external datasets, providing actionable insights for decision-makers * Create data-rich dashboards, reports, and visualisations that support business performance and strategic planning * Support forecasting, planning, and modelling activities using enterprise systems and analytics tools * Develop and maintain reporting models, documentation, and technical standards * Ensure data quality, integrity, and governance standards are maintained across reporting solutions * Work closely with stakeholders to understand requirements and translate them into technical solutions * Deliver training, guidance, and support to users across the organisation * Contribute to the adoption of new technologies, including AI-enabled analytics and reporting solutions Essential Skills \& Experience * Degree qualified (or equivalent experience) in a relevant technical, data, or IT discipline * Strong experience developing reports and dashboards using Power BI, Tableau, SAP BusinessObjects, or similar BI platforms * Experience creating complex Power BI dashboards , including DAX, Power Query, and Row-Level Security (RLS) * Strong SQL skills and experience extracting, transforming, and analysing large datasets * Experience with modern data platforms such as Snowflake and data transformation tools such as dbt or Alteryx * Strong understanding of data modelling concepts including facts, dimensions, semantic modelling, and reporting architectures * Experience implementing reporting standards, development best practices, and quality assurance processes * Proven ability to analyse complex datasets and communicate findings clearly to both technical and non-technical audiences * Strong stakeholder engagement and communication skills * Understanding of data governance, data quality, and data protection principles * Ability to work independently whilst managing multiple priorities in a fast-paced environment Desirable Skills \& Experience * Experience with Python or similar programming languages * Experience supporting or mentoring junior developers * Experience working within Agile delivery environments such as Scrum or Kanban * Experience integrating Power BI with cloud data warehouses * Knowledge of Cognos Planning Analytics (TM1) * Experience with Simitive WAMS or similar planning and workload management platforms * Understanding of the Higher Education sector and its data challenges
Join OneAdvanced The Senior Product Manager for Legal is responsible for leading the strategy, delivery, commercial performance, and continuous improvement of multiple products and workflows, with a specific focus on the billing and legal accounts side of the Legal portfolio. The role balances customer needs, business objectives, market opportunities, and technical capabilities to drive product outcomes that deliver measurable commercial and customer value. Unlike a Product Manager who primarily focuses on an individual product or workflow, the Senior Product Manager operates across multiple products, coordinating cross-product priorities, dependencies, investment decisions, roadmaps, and go-to-market execution while coaching and developing product management capability across the team. The role plays a critical leadership position in shaping product direction, driving adoption of AI-enabled practices, and influencing senior stakeholders across the organisation. This is a hybrid role based out of our York or Birmingham office, with the expectation that the successful candidate will attend the office weekly or monthly as required. What You Will Do * Define and drive product strategy, priorities, and long-term direction across multiple products or workflows within a product portfolio. * Own and coordinate multiple product roadmaps, resolving dependencies, conflicts, and competing priorities across teams. * Lead customer discovery activities across products, synthesising insights and identifying strategic opportunities that influence investment decisions. * Build and maintain business cases, ROI assessments, and investment recommendations for significant product initiatives. * Owns UX quality and coherence across product portfolio and embeds US standards across the product lifecycle. * Coordinate agile product delivery across teams, ensuring consistent backlog quality, delivery standards, story definition, and acceptance criteria. * Manage and influence a broad stakeholder network across customers, commercial functions, technology teams, partners, and senior leaders. * Lead commercial performance management, including pricing, packaging, revenue growth opportunities, adoption, retention, and product profitability. * Define and track product, operational, and commercial success metrics, using insights to drive portfolio decisions and continuous improvement. * Champion product expertise across the organisation, define technical debt strategies across the sub portfolio. Acting as the recognised authority on product capabilities, opportunities, dependencies, and future direction. * Drive AI adoption and AI-enabled product opportunities, establishing standards for evaluation, governance, testing, and implementation across product teams. * Defines and owns go-to-market strategy and execution, partnering with Sales, Marketing, and Customer teams to maximise market adoption and business impact. * Coach, mentor, and develop Product Managers and wider product team members, strengthening product management capability and product culture. What You Will Have * Expert knowledge of agile product management principles, practices, and scaled product delivery environments. * Expert knowledge of the Legal Sector and/or Legal Technology * Strong understanding of product strategy development, portfolio management, and roadmap planning. * Advanced knowledge of customer discovery, design thinking, user-centred product development, and UX best practice. * Deep understanding of product analytics, performance measurement frameworks, and data-driven decision making. * Strong commercial knowledge including SaaS economics, pricing strategies, revenue growth, retention, business case development, and investment evaluation. * Advanced understanding of AI technologies, AI-enabled products, responsible AI principles, and AI governance considerations. * Strong knowledge of market analysis, competitive positioning, industry trends, and emerging technologies. Please note, all applicants must have the legal right to work in the UK at the time of application. What We Do For You Wellbeing that means something * 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year * Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave * Robust sick pay of up to 13 weeks full pay + 13 weeks half pay * 24/7 Employee Assistance Programme for confidential support * Private medical insurance for everyone, no medical-history exclusions Financial Benefits That Have Your Back * Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures * Income protection: up to 75% salary for 5 years if you ever need it * Pension with 5% matched company contributions * Life assurance worth 4x your salary from day one * Free financial planning session with the option to engage in more tailored financial coaching. Grow your career with us * SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library * Access to external training and apprenticeships Making a Difference * MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding * Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: * ULEV car scheme with 1,000+ models * Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym Membership
Product Manager - Industrial Electrical Products Coleshill Hybrid Experience Dependent + Car Allowance + Bonus An excellent opportunity has arisen for an experienced Product Manager to join a market-leading manufacturer within the electrical, cable management, and industrial infrastructure sector. This role will focus on driving the growth and profitability of a portfolio of products used across industrial, commercial, utilities, construction, and infrastructure markets. You will take ownership of the product strategy, managing the full product lifecycle while identifying new opportunities, enhancing market share, and ensuring products continue to meet customer and industry demands. Working closely with engineering, sales, marketing, operations, and supply chain teams, you will play a key role in shaping the future direction of the product portfolio. Responsibilities - Product Manager - Industrial Electrical Products * Develop and execute product strategies that support business growth objectives. * Manage the full product lifecycle, from market analysis and product development through to launch and end-of-life planning. * Conduct market research, competitor analysis, and customer engagement to identify new opportunities. * Define product positioning, value propositions, and pricing strategies. * Build and maintain clear product roadmaps aligned with market requirements. * Work with engineering and manufacturing teams to support product development initiatives. * Collaborate with sales and marketing teams to drive product awareness and revenue growth. * Monitor product performance, profitability, and market trends. * Support new product introductions and portfolio expansion projects. * Present product strategies and business cases to senior stakeholders. Experience / Qualifications - Product Manager - Industrial Electrical Products * Previous experience as a Product Manager, Product Portfolio Manager, Category Manager, or similar commercial leadership role. * Experience within the electrical, industrial manufacturing, cable management, construction products, utilities, infrastructure, or technical engineering sectors. * Proven ability to manage products throughout their full lifecycle. * Strong commercial acumen with experience in pricing, profitability, and market analysis. * Ability to interpret customer requirements and translate them into successful product strategies. * Excellent communication and stakeholder management skills. * Degree, HND, or equivalent qualification in Engineering, Product Management, Business, Marketing, or a related discipline would be advantageous. * Experience working with technical products within a B2B environment. Benefits - Product Manager - Industrial Electrical Products * Competitive salary dependent on experience * Car allowance * Annual bonus scheme * Enhanced pension contribution * Generous holiday entitlement * Employee assistance programme * Training and development opportunities * Clear career progression pathways * Flexible benefits package * Opportunity to work with innovative products serving critical industrial and infrastructure markets For more information on this role, please contact Andy Haddon on 01453 796617, or send a copy of your CV to andrew.haddon@omegaresource.co.uk For details of other opportunities available within your chosen field, please visit www.omegaresource.co.uk Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy \& Renewables and Tech sectors. Ideal background / Previous roles may include : Product Managers, Product Portfolio Managers, Category Managers, Product Marketing Managers, Commercial Managers, and Technical Sales professionals from electrical manufacturing, cable management, construction products, utilities, infrastructure, or industrial engineering backgrounds.
About Medinet Group Medinet Group is a dynamic healthcare organisation dedicated to delivering high quality clinical services across the UK. Our integrated businesses, Medinet (insourcing), HealthHarmonie (community specialist services), and HealthHarmonie Minds (mental health and wellbeing services), work collaboratively with NHS and healthcare partners to enhance patient care, reduce waiting times, and drive innovation in healthcare delivery. Through this integrated model, we're expanding into new clinical specialties and international markets, creating significant opportunities for growth and development while ensuring that patients across physical and mental health pathways receive safe, efficient, and compassionate care. Role Overview The Practice Development Lead (PDL) is responsible for supporting and enhancing quality management across Medinet Group, with a particular focus on our mental health and community services . The role will play a key part in upholding service standards, supporting clinical and organisational teams, and driving continuous improvement across our services. The PDL will also act as a key liaison between service users and the organisation when concerns arise, ensuring feedback is listened to and used to inform service development. This is a varied role that will work across different areas of the Group, contributing to a culture of accountability, continuous improvement, and patient centred care. Key Responsibilities Service User Liaison and Support Act as a key point of contact for service users raising informal or formal concerns about service delivery across our mental health and community services, ensuring their perspectives are integrated into the quality management process. Respond to service user concerns with professionalism, empathy, and a focus on resolution, thoroughly documenting interactions. Facilitate formal escalation of issues to clinical governance when necessary, following established protocols and policies. Provide timely updates to service users throughout the resolution process, reinforcing the organisation's commitment to person centred care. Identify and analyse recurring themes in service user feedback, presenting insights to the clinical governance team to inform service improvement initiatives and uphold quality standards. Audit, Quality Improvement and Governance Work with the Medical and Operations Directors to plan and deliver regular quality audits across Medinet Group services, assessing compliance with clinical governance and relevant service standards. Analyse audit data to identify trends, provide constructive feedback, and drive evidence based improvements in practice and processes. Support teams across our mental health and community services in implementing and sustaining quality improvement actions aligned with organisational objectives. Contribute to the development and review of quality frameworks, governance policies, and compliance processes. Ensure adherence to all relevant legislation, safeguarding, and data protection standards. Actively participate in governance reporting and continuous improvement initiatives. Promote a culture of learning, reflection, and accountability across the Group, championing equality, diversity, and inclusion in all quality related activities. Essential Person Specification Proven experience in quality management, clinical governance, or service improvement within a healthcare setting. Experience working within mental health, community, or wider healthcare services. Strong skills in mentoring and supporting staff in quality practices and compliance with clinical governance. Excellent communication and interpersonal skills for providing supportive and constructive feedback. Demonstrated experience in liaising with service users and addressing concerns in a sensitive and professional manner. Strong organisational skills in maintaining accurate records, preparing reports, and tracking quality improvement initiatives. Desirable Person Specification Familiarity with mental health, neurodevelopmental, community, or other healthcare services and relevant quality standards. Knowledge of quality management frameworks and clinical governance policies governing healthcare service delivery. Experience in supporting staff through digital or remote service delivery contexts with a focus on quality and compliance. Equality and Diversity We are committed to fostering an inclusive workplace where all employees are treated with respect and dignity. We do not tolerate discrimination or harassment on any grounds, including age, disability, gender, gender identity, marital status, pregnancy and maternity, race, religion or belief, and sexual orientation. All employees are expected to uphold these values and report any concerns. Safeguarding is fundamental to the success in all that we do. The organisation follows a Safer Recruitment process for all roles. Successful candidates will be subject to proportionate background, DBS, and reference checks as required. We are committed to safeguarding and promoting the welfare of all service users in line with statutory guidance, including the Mental Capacity Act 2005, ensuring that individuals are supported to make their own decisions wherever possible and that appropriate best interest decisions are made when required. We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.
🚨 MANAGEMENT ACCOUNTANT | QUALIFIED / NEARLY QUALIFIED | EXCITING BUSINESS PARTNERING OPPORTUNITY Are you a qualified or nearly qualified ACCA/CIMA Management Accountant looking for a role where you can do more than just produce the numbers? I’m working with a growing organisation that is looking for a commercially minded Management Accountant who wants to get closer to the business, understand what is really driving performance and have a genuine influence on decision-making. This is a fantastic opportunity for someone who enjoys the accounting AND the story behind the numbers. 💼 What will you be doing? Alongside the core management accounting responsibilities, you’ll have exposure to: 📊 Payroll analysis – reviewing and analysing monthly payroll information, comparing it against budgets and highlighting variances to budget holders. This will require a high level of confidentiality and discretion. 🔍 Reconciliations – taking ownership, getting stuck in and ensuring the numbers are accurate. 📈 Budget vs actual analysis – understanding the numbers, investigating variances and working closely with the Head of FP\&A to explain what is happening and why. 🤝 Business partnering – developing strong relationships with HR and wider operational teams and becoming a trusted finance partner. 🏢 Commercial business partnering – supporting the private side of the organisation as it continues to diversify beyond its established customer base. 🗣️ Stakeholder engagement – attending meetings, understanding what is happening operationally and translating those conversations into meaningful financial insight. 💡 Adding value – reporting back on your findings, identifying what is working, what isn't and where improvements can be made. 👀 What are they looking for? We're looking for someone who is: ✔️ ACCA or CIMA qualified / nearly qualified ✔️ Strong technically across management accounting ✔️ Confident with reconciliations, analysis and month-end ✔️ Commercially minded and interested in the bigger picture ✔️ Comfortable challenging and discussing variances ✔️ A confident communicator with strong stakeholder management skills ✔️ Proactive, inquisitive and willing to take ownership ✔️ Someone who can tell the story behind the numbers , rather than simply report them This is a great opportunity for a Management Accountant who wants to develop their business partnering and commercial finance experience while remaining hands-on with the accounting. If you're a qualified/nearly qualified ACCA or CIMA accountant and this sounds like the kind of role you've been looking for, I'd love to hear from you. 📩 Get in touch today for more information.
We are seeking a qualified, detail-oriented Accountant to join our accountancy practice. You will take ownership of preparing accurate and timely Management Accounts and Statutory Accounts for a diverse client portfolio. As An Accountant Your Role Will Involve: · Preparation and finalisation of Management Accounts · Preparation of Statutory Accounts · Preparation of monthly reporting packs for clients · Liaising with clients to obtain information, resolve queries, and present findings in a clear, commercial manner. · Support month‑end and year‑end close timetables, improving processes and reporting quality. The Ideal Accountant Will: · Be part or fully Qualified ACA/ACCA, or equivalent. · Have a minimum 3-5 years’ previous experience in an Accountancy firm is essential. · Demonstrate a proven track record preparing Management Accounts and Statutory Accounts end‑to‑end. In return bk plus will offer the following benefits: · Death in service (4x salary) · 24 hour access to a GP · x1 professional subscription paid for · Access to a EV Scheme · Access to a Cycle to work scheme · Access to a discount platform · Access to an EAP system · Employee Referral Scheme
We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too. What To Expect For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast-moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next, will ensure you thrive too. Our team The Technology Products Team was initially created in 2018 to focus on working with legal teams and clients to develop our outward facing technology solutions and further increase our innovation offering. We at Eversheds Sutherland understand the need to ensure the fundamentals are delivered across the firm, but also that there will be a growing need to look at emerging and innovative technology to allow the firm to continue to deliver a quality service to our Clients. The Team focuses on how we can improve the service we deliver to our Clients across the firm, whether that’s through the use of technology, innovation or process improvements. The Product Specialist acts as a key member of the Technology Products Team supporting the delivery of our Productivity Solutions strategy using their expertise and knowledge to enhance awareness and ensure the adoption of the solution in day to day practice whilst focussing on delivering an outstanding client experience. The Productivity Solutions Team looks after a broad range of products, including bundling, translation, proof-reading and drafting tools, e-signature, diagramming, real estate tools and some of our AI tools. Role And Key Responsibilities The Product Specialist acts as a key member of the Team supporting the delivery of the Productivity Solutions Team strategy using their expertise \& knowledge to enhance awareness and adoption of the solutions in day to day practice whilst focusing on delivering an outstanding client and user experience. Product Specialists work with the Product Owner, Solutions Managers, Practice Groups and directly with clients on day to day activities to support the business requests for their products. You will required to have a deep understanding of the products, help establish best practice within the team, and proactively work towards increasing our knowledge and usage of the product across both the wider Team and within the Practice Group Tech Teams. You will also have the autonomy to identify new opportunities with the product base and develop proof of concepts to pitch to the practice groups. Skills And Experience Primary responsibilities of the role: * Support in the delivery of the Productivity Solutions strategy aligned with the firm-wide strategy. * Embed yourself as an expert for our products, using analytic skills to define suitable and quality solutions to complex problems and estimate effort. * Proactively drive ongoing benefits across our products, by understanding stakeholder needs and requirements. * Act as a point of escalation for any unresolved issues identified by the Support Teams. Manage timely responses and communications with impacted users. * Take responsibility for any required maintenance of our products. * Promote awareness and adoption of our products including upskilling stakeholders across the Practice Groups. * Assist with the introduction and embedding of new solutions to ensure a seamless integration and use for lawyers and fee earners. * Apply agile project management and IT best practices to deliver excellent service. * Assist with any upgrades, integrations or configurations of existing solutions ensuring thorough testing and resolution of quality issues. * We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs. * We provide experience and opportunity through international and cross-function exposure. * We provide an opportunity to give back through our pro bono work and community engagement. * We help you plan ahead through retirement planning, insurance and assurance * Define, design, test and implement solutions that allow lawyers and fee earners to work more efficiently and to deliver excellent client experiences. * Collaborate with Cyber Security, Risk, and IT teams to ensure best practices and compliance. Key behaviours * Management with a focus on service excellence, managing a busy workload, prioritising tasks, and meeting deadlines, whilst role modelling exemplary behaviours in line with the firm’s purpose and values. * Good technical proficiency with the ability to translate complex information into an understandable way for a variety of audiences. * Excellent communication skills in various situations and with challenging stakeholders. * Confident and credible in building lasting relationships with internal and external stakeholders. * Innovative and solution oriented with a positive outlook. * Pragmatic, robust, resourceful, and adaptable to different situations and personalities. What’s in it for you? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world. * We’re fair, transparent and equitable * We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance * We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working * We support your health and performance through our dental, healthcare and wellness support * We support everything you are and all you bring through our powerful commitment to diversity and inclusion * We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs * We provide experience and opportunity through international and cross-function exposure * We provide an opportunity to give back through our pro bono work and community engagement * We help you plan ahead through retirement planning, insurance and assurance Diversity \& Inclusion At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you. For you, For your success. And what's next. #
Job Description Installation Engineer Midlands \& South Yorkshire area (Flexible) Full time/permanent Competitive salary plus enhanced overtime Pollution doesn’t wait.. and neither do we. At Adler \& Allan, our Environmental Protection Solutions team is on the front line, designing and delivering smart, engineered systems that stop environmental disasters before they happen. We are looking for a skilled Installation Engineer to take projects from the first survey to the final sign-off — making sure every system works flawlessly and meets the highest compliance standards. You’ll be doing things like… * Cutting-Edge Environmental Solutions - Join a team at the forefront of environmental protection, working on innovative engineering installs that make a tangible impact on sustainability and environmental safety. * Varied Engineering Projects -Tackle electrical, mechanical, automation, and SCADA systems—continuous learning in a dynamic environment. * End-to-End Project Delivery - Manage site surveys, design with CAD and PLC (training can be facilitated), pre-assemble control panels, install, and commission with precision. * R\&D Innovation - Contribute to ground-breaking telemetry, remote monitoring, and patented environmental tech, such as autonomous electromechanical valve designs. * System Installation \& Auditing - Install automated systems to protect the environment and conduct audits for system improvements and repairs. * Collaborative Environment - Work with engineers, contractors, and clients—travel and remote deployments included. Close supplier collaboration ensures smooth installs. * Grow Your Career - Lead high-quality projects from the ground, gain professional qualifications, and thrive in a fast-growing, tech-driven sector. Qualifications You’ll fit right in if you have… * Electrical qualifications (Level 3 NVQ C\&G or equivalent). * Experience delivering engineering installs in environmental or industrial settings. * A hands-on engineering approach with proven installation jobs under your belt. * Knowledge of standards like BS EN 858-2:2003 and BS 7671 – 18th Edition. * Strong organisational skills and problem-solving flair. * Knowledge of industry standards and best practice. * A full UK driving licence and willingness to travel. * Ability to conduct surveys of mechanical/electrical/environmental assets to a high standard Additional Information Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
About the role: Together, we’re shaping the future of construction. Ready to make your impact? Join us as Construction Systems Engineer in Birmingham for our Evolusion division! The Construction Systems Engineer plays a key role in advancing Evolusion’s strategic commitment to innovation, quality, and sustainability within the built environment. Operating at a mid-level with medium degree of technical autonomy, he/she will be responsible for supporting the product development, testing, and validation of innovative offsite construction systems and products. The role combines fire engineering expertise with product development, fire testing, fire safety, building and façade inspections, and technical project management. What you’ll do: * Conduct fire engineering assessments and provide expert technical guidance on building systems, façades, and product applications. * Review designs, specifications, and construction details to ensure compliance with fire safety regulations and industry standards. * Prepare technical reports, fire engineering assessments, certification applications, and compliance documentation. * Provide specialist advice on passive fire protection, compartmentation, structural fire resistance, and façade fire performance. * Manage fire safety certification processes and maintain certification records to support ongoing compliance. * Carry out site and façade inspections, assessing fire performance, installation quality, and adherence to approved designs and standards. * Identify fire safety risks, non-conformities, and compliance issues, providing practical recommendations and corrective actions. * Support clients, contractors, and project teams with technical queries and compliance-related challenges. * Drive innovation by developing and implementing best practices, sustainable solutions, and advances in construction systems and fire safety engineering. * Ensure all systems, designs, and documentation meet relevant safety, environmental, and performance requirements. * Contribute to business development activities across the UK, Ireland, and international markets What you’ll bring: * Membership of the Institution of Fire Engineers (IFE) or equivalent professional body. * Experience within offsite construction, MMC, modular construction, or light gauge steel framing systems. * Knowledge of façades, external wall systems, and cladding technologies. Why join us? * Etex's strong purpose 'Building Better together' is shaping a new future for the construction industry and helping to build a better future for all. * Our culture – we connect \& care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people. * Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions. * We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.
Are you looking to develop your career within a growing geo-environmental and geotechnical consultancy? We are seeking a motivated Geo-Environmental Consultant with experience to join our team and support the delivery of a diverse range of ground investigation, geotechnical and environmental projects. The Role As a Geo-Environmental Consultant, you will play a key role in delivering projects from investigation through to reporting and construction support. You will work closely with clients, contractors and project teams while developing your technical and professional expertise. Key Responsibilities * Assist in the planning, supervision and reporting of ground investigations. * Undertake geo-environmental and geotechnical assessments, including the interpretation of ground investigation data. * Prepare technical reports, risk assessments, and factual and interpretative deliverables. * Support earthworks projects, materials assessments and site validation activities. * Liaise with clients, contractors, laboratories and regulatory bodies. * Undertake site visits, site supervision and occasional monitoring works. About You You will have: * A BSc degree in Geology, Environmental Science, Geotechnical Engineering, Earth Sciences or a related discipline. * Experience within a geo-environmental, geotechnical or related consultancy role. * A full UK driving licence and a willingness to travel to sites as required. * Strong report writing, data interpretation and communication skills. * The ability to manage your workload effectively within project budgets and timescales.
Operations Manager Location: South Birmingham (Hybrid working) An established and growing business is seeking an experienced Operations Manager to lead and develop its business services and operational supply chain function. This is a key leadership role for a commercially minded, proactive individual who can bring together customer service, procurement, inventory, logistics and manufacturing support to deliver an efficient, customer-focused and profitable operation. Working closely with the Managing Director and colleagues across the business, you will take ownership of end-to-end business services, ensuring that customer commitments are met, supplier performance is managed effectively, stock is controlled and operational processes continually improve. The Role You will be responsible for: * Operational leadership: Leading, coaching and developing the Business Services team, building capability, accountability and a culture of continuous improvement. * Customer service and fulfilment: Overseeing the complete order-to-delivery process, ensuring accuracy, reliability and proactive communication. * Procurement and supplier management: Managing purchasing activities, supplier relationships, commercial terms and supply-chain risks. * Inventory and working capital: Optimising stock availability while controlling excess inventory, obsolescence, costs and cash tied up in stock. * Logistics and manufacturing coordination: Working cross-functionally to maintain material availability, production continuity and reliable customer delivery. * Process and systems improvement: Improving workflows, data quality, reporting and operational efficiency through effective use of ERP systems, automation and structured problem-solving. * Performance management: Establishing meaningful KPIs, addressing service issues and delivering measurable improvements in cost, quality, productivity and customer satisfaction. About You You will be an experienced operations, business services, procurement or supply chain professional with a proven ability to manage complex operational activities and lead people effectively. You will bring: * Experience in customer service, purchasing, supply chain or business operations management. * A strong understanding of inventory control, supplier performance, logistics and order fulfilment. * Commercial awareness, including an understanding of cost, margin, working capital and operational risk. * Strong analytical skills and confidence using ERP systems and operational data to support decision-making. * A track record of improving processes, resolving operational challenges and delivering sustainable results. * Excellent communication and relationship-building skills, with the ability to influence stakeholders across different functions. * A supportive but decisive leadership style, with a commitment to developing people and building high-performing teams. Experience within a regulated distribution, manufacturing, food, chemical, pharmaceutical or personal-care environment would be advantageous. Knowledge of procurement best practice, quality management systems, Lean or continuous improvement methodologies would also be beneficial. The Opportunity This is an opportunity to take ownership of a broad and influential business function, working closely with senior leadership and helping shape the future capability, systems and performance of the operation. The successful candidate will have the opportunity to make a tangible difference to customer experience, commercial performance, operational resilience and team development.
Official Title: Lead Scheme Operations Manager Department: Ops Hub Employment Type: Full Time Location: Birmingham, England, United Kingdom; Leeds, England, United Kingdom Description Contract type: Permanent Hours: 37.5 / week Salary: circa £70,000 depending on experience Location: Leeds (LS1 4HR) OR Birmingham (B2 5DB) WFH policy: Employees are required to attend the office 2 days/week Flexible working : Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Senior Lead Scheme Operations Manager Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications. Role Summary The Lead Scheme Operations Manager will lead Scheme Operations’ Data Assurance and Data Management capability, ensuring that operational data, models, registers and reporting are accurate, controlled and fit for purpose across the CfD, Capacity Market and new low-carbon schemes. The role will establish effective data governance arrangements and assurance controls, provide operational insight through KPIs and dashboards, and translate data and reporting requirements into deliverable processes and system changes. Working closely with Data Engineering, Analytics, Technology and other stakeholders across LCCC, the role will lead data-led process improvement, automation and operational readiness for new schemes and significant change. This senior role within Scheme Operations will lead and develop a small team, fostering a culture of ownership, collaboration and continuous improvement while supporting settlement integrity, regulatory compliance and operational excellence. Key Responsibilities Data governance and operational assurance * Own Scheme Operations’ approach to data governance, quality and assurance across operational processes. * Manage operational data models, registers and critical data inputs, embedding appropriate validation, reconciliation, review and exception controls. * Ensure operational models, queries, processes, controls and reporting are documented and maintained through the knowledge management framework. Reporting, insight and performance * Lead the development and maintenance of Scheme Operations KPIs, dashboards, internal and external reporting. * Provide accurate and timely analytical insight to support operational decisions, risk management and senior stakeholder reporting, aligned with contractual and regulatory requirements. Change, automation and new-scheme readiness * Translate regulatory, contractual and operational requirements into clear process, data, reporting and system requirements. * Work with Data Engineering, Analytics and Technology teams to prioritise and deliver automation and data-led improvements. * Provide data assurance for system and process changes, including validation, UAT and operational acceptance. * Ensure data models, registers, reporting, controls and documentation are ready for new schemes and significant change. * Support indexation and other regulatory or contractual change from a data and assurance perspective. Leadership and stakeholder management * Lead and develop a small team, setting priorities and building capability in data management, assurance and continuous improvement. * Manage competing priorities and coordinate delivery across Scheme Operations and cross-functional teams. * Build effective relationships with internal teams, delivery partners and government or regulatory stakeholders, communicating complex data and assurance matters clearly. * Promote a culture of ownership, collaboration and controlled operational delivery. * Provide leadership and oversight of development projects, ensuring robust versioning, testing, release and deployment processes are in place and aligned to operational, audit and governance requirements. Skills Knowledge and Expertise Essential * Experience developing and embedding operational processes, data-quality controls and reporting. * Experience of data management, governance and/or assurance in a complex operational environment. * Strong analytical and problem-solving skills, with the ability to evaluate data, models and processes and identify effective improvements. * Practical experience using SQL, Python, Power BI, advanced Excel or comparable tools to analyse data and improve processes. * Experience leading people or workstreams, managing priorities and delivering through others. * Experience translating regulatory, contractual or business requirements into process, data and system requirements, and supporting change through testing and implementation. Desirable * Knowledge of the UK energy policy, regulatory and/or settlement environment (highly desirable). * Knowledge of the CfD, Capacity Market or other low-carbon support schemes. * Experience of metering, settlement, financial or other high-volume operational data. * Experience working with data-engineering, analytics, technology or product teams to deliver operational solutions. * Familiarity with data warehouses, data pipelines, version control or collaborative development tools. * Experience of document control, knowledge management or controlled operational documentation. * Experience of Lean, Six Sigma or another recognised continuous-improvement methodology. Employee Benefits Benefits As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. Key benefits that may be available depending on the role include: * Annual performance based bonus, up to 10% * 25 days annual leave, plus eight bank holidays * Up to 8% pension contribution * Financial support and time off for study relevant to your role, plus a professional membership subscription * Employee referral scheme (up to £1500), and colleague recognition scheme * Family friendly policies, including enhanced maternity leave and shared parental leave * Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service * Three paid volunteering days a year * Season ticket loan and cycle to work schemes * Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers * Employee resource groups
Official Title: Lead Scheme Operations Manager Department: Ops Hub Employment Type: Full Time Location: Birmingham, England, United Kingdom; Leeds, England, United Kingdom Description Contract type: Permanent Hours: 37.5 / week Salary: circa £70,000 depending on experience Location: Leeds (LS1 4HR) OR Birmingham (B2 5DB) WFH policy: Employees are required to attend the office 2 days/week Flexible working : Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Senior Lead Scheme Operations Manager Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications. Role Summary The Lead Scheme Operations Manager will lead Scheme Operations’ Data Assurance and Data Management capability, ensuring that operational data, models, registers and reporting are accurate, controlled and fit for purpose across the CfD, Capacity Market and new low-carbon schemes. The role will establish effective data governance arrangements and assurance controls, provide operational insight through KPIs and dashboards, and translate data and reporting requirements into deliverable processes and system changes. Working closely with Data Engineering, Analytics, Technology and other stakeholders across LCCC, the role will lead data-led process improvement, automation and operational readiness for new schemes and significant change. This senior role within Scheme Operations will lead and develop a small team, fostering a culture of ownership, collaboration and continuous improvement while supporting settlement integrity, regulatory compliance and operational excellence. Key Responsibilities Data governance and operational assurance * Own Scheme Operations’ approach to data governance, quality and assurance across operational processes. * Manage operational data models, registers and critical data inputs, embedding appropriate validation, reconciliation, review and exception controls. * Ensure operational models, queries, processes, controls and reporting are documented and maintained through the knowledge management framework. Reporting, insight and performance * Lead the development and maintenance of Scheme Operations KPIs, dashboards, internal and external reporting. * Provide accurate and timely analytical insight to support operational decisions, risk management and senior stakeholder reporting, aligned with contractual and regulatory requirements. Change, automation and new-scheme readiness * Translate regulatory, contractual and operational requirements into clear process, data, reporting and system requirements. * Work with Data Engineering, Analytics and Technology teams to prioritise and deliver automation and data-led improvements. * Provide data assurance for system and process changes, including validation, UAT and operational acceptance. * Ensure data models, registers, reporting, controls and documentation are ready for new schemes and significant change. * Support indexation and other regulatory or contractual change from a data and assurance perspective. Leadership and stakeholder management * Lead and develop a small team, setting priorities and building capability in data management, assurance and continuous improvement. * Manage competing priorities and coordinate delivery across Scheme Operations and cross-functional teams. * Build effective relationships with internal teams, delivery partners and government or regulatory stakeholders, communicating complex data and assurance matters clearly. * Promote a culture of ownership, collaboration and controlled operational delivery. * Provide leadership and oversight of development projects, ensuring robust versioning, testing, release and deployment processes are in place and aligned to operational, audit and governance requirements. Skills Knowledge and Expertise Essential * Experience developing and embedding operational processes, data-quality controls and reporting. * Experience of data management, governance and/or assurance in a complex operational environment. * Strong analytical and problem-solving skills, with the ability to evaluate data, models and processes and identify effective improvements. * Practical experience using SQL, Python, Power BI, advanced Excel or comparable tools to analyse data and improve processes. * Experience leading people or workstreams, managing priorities and delivering through others. * Experience translating regulatory, contractual or business requirements into process, data and system requirements, and supporting change through testing and implementation. Desirable * Knowledge of the UK energy policy, regulatory and/or settlement environment (highly desirable). * Knowledge of the CfD, Capacity Market or other low-carbon support schemes. * Experience of metering, settlement, financial or other high-volume operational data. * Experience working with data-engineering, analytics, technology or product teams to deliver operational solutions. * Familiarity with data warehouses, data pipelines, version control or collaborative development tools. * Experience of document control, knowledge management or controlled operational documentation. * Experience of Lean, Six Sigma or another recognised continuous-improvement methodology. Employee Benefits Benefits As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. Key benefits that may be available depending on the role include: * Annual performance based bonus, up to 10% * 25 days annual leave, plus eight bank holidays * Up to 8% pension contribution * Financial support and time off for study relevant to your role, plus a professional membership subscription * Employee referral scheme (up to £1500), and colleague recognition scheme * Family friendly policies, including enhanced maternity leave and shared parental leave * Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service * Three paid volunteering days a year * Season ticket loan and cycle to work schemes * Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers * Employee resource groups
Description The Project Manager will support the mobilisation and delivery of complex consulting programmes across ICF’s UK \& India Consulting Division. The role will provide flexible project management capacity across a diverse portfolio of work, including education, skills and sport, environment and climate, health, energy and wider public policy programmes. The postholder will work with programme directors, technical leads, commercial colleagues and delivery partners to establish effective governance and controls, coordinate multidisciplinary delivery, and keep programmes on track. This is a hands-on delivery role requiring strong organisation, sound judgement, commercial awareness and confidence working in a fast-paced consulting environment. For larger programmes, the role may take ownership of a defined workstream, project-management office function or portfolio of connected activities. Key Responsibilities Programme mobilisation and planning * Support rapid mobilisation of newly secured programmes, translating contractual commitments into practical delivery plans, governance arrangements, milestones and controls. * Develop and maintain integrated workplans, mobilisation trackers, responsibility matrices and decision logs. * Coordinate onboarding of team members, subcontractors and delivery partners, ensuring roles, interfaces and delivery expectations are clear. * Establish proportionate programme management processes that support pace and control without creating unnecessary administrative burden. * Support mobilisation readiness reviews and ensure key actions, dependencies and risks are resolved or actively managed. Project and programme delivery * Manage day-to-day delivery across assigned projects or workstreams, coordinating multidisciplinary and geographically distributed teams. * Track milestones, deliverables, actions, dependencies, assumptions, risks and issues, escalating promptly where required. * Maintain clear reporting for programme leaders and clients, converting delivery data into concise, decision-focused updates. * Coordinate governance meetings, prepare agendas and papers, record decisions and ensure agreed actions are completed. * Support change control, benefits tracking, lessons learned and continuous improvement throughout the delivery lifecycle. * Maintain effective document management, version control and audit-ready programme records. Commercial, financial and resource management * Support budgeting, forecasting, invoicing, cost monitoring and financial reporting, working closely with programme and commercial leads. * Monitor performance against budget and delivery assumptions, identifying emerging pressures and supporting corrective action. * Maintain resource plans and work with team leads to align capacity and capability with programme priorities. * Support management of supplier and subcontractor inputs, including deliverables, dependencies, performance information and approvals. * Promote disciplined delivery and commercial awareness across project teams. Client and stakeholder coordination * Build constructive working relationships with clients, delivery partners and internal stakeholders. * Coordinate inputs across technical, operational, digital, data, evaluation and commercial teams. * Support workshops, delivery reviews and client meetings, ensuring preparation is effective and follow-up is timely. * Communicate clearly and calmly when priorities shift, resolving routine issues directly and escalating material concerns appropriately. * Help create a collaborative, accountable and inclusive delivery culture. Large-scale programme delivery * Support the mobilisation and delivery of large, complex public-sector programmes, including programmes involving multiple delivery partners and stakeholders. * Coordinate interdependent workstreams and interfaces across programme governance, operations, digital, data, assurance, communications and reporting. * Support partner onboarding, delivery tracking, governance, risk and issue management, and performance reporting. * Maintain a clear line of sight between contractual requirements, programme milestones, operational activity and delivery performance. * Work flexibly as programmes scale, taking ownership of defined PMO, mobilisation or delivery-management responsibilities. Qualifications And Experience * Relevant degree, professional qualification or equivalent experience. * Strong experience managing projects or substantial workstreams in consulting, professional services, public-sector delivery or another complex environment. * Experience of education, children and young people, sport, health, environment and climate, energy, evaluation, economics, or other social policy programmes. * Demonstrable experience of mobilisation, delivery planning, governance, risk and issue management, reporting and project controls. * Good commercial and financial management skills, including budgeting, forecasting, resource planning and cost monitoring. * Experience coordinating multidisciplinary teams and managing multiple priorities, dependencies and deadlines. * Strong written and verbal communication skills, with the ability to produce concise, accurate and decision-focused materials. * Sound judgement, attention to detail and the confidence to challenge constructively when delivery is at risk. * Strong working knowledge of Microsoft 365 project delivery tools, including Excel, PowerPoint, Word, Teams and SharePoint. Desirable Experience * Experience delivering UK central government or wider public-sector programmes. * Experience supporting a large-scale mobilisation or transition into business-as-usual delivery. * Experience working with subcontractors, delivery networks, grants or distributed delivery models. * Experience supporting PMO, programme assurance, service management or performance-improvement functions. * A recognised project management qualification such as APM PMQ, PRINCE2 Practitioner or equivalent practical experience. Personal qualities * Acts with integrity and sound ethical judgement, maintaining high standards of transparency, accountability and professional conduct. * Highly organised, proactive and comfortable working at pace across several priorities. * Pragmatic and delivery-focused, able to apply proportionate controls rather than process for its own sake. * Collaborative and relationship-driven, while maintaining clear accountability for actions and outcomes. * Resilient and adaptable in ambiguous or rapidly changing delivery environments. * Committed to quality, inclusion, learning and continuous improvement. #indeed Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. About Us Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Learn more about what we do and our commitment to inclusion. The Benefits Of Joining ICF Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role. To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support. We enjoy celebrating success, which is why we have a competitive recognition program called ‘You Matter’, which awards points as a ‘thank you’ for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee. ICF also offers a range of competitive benefits, which include: * Single Private Medical Insurance cover with no restrictions on existing conditions. * Dental insurance and an online GP service. * 25 days annual leave, plus UK bank holidays (annual leave increases with years of service). * Pension scheme with 5% of salary employer contribution * Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick. * Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. London (GB80)
Join us as a Product Designer * You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking * You’ll be operating in a fast-paced environment,working end-to-end to understand user needs and deliver cutting edge design * In this role you’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects * This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office once a week when you need to collaborate closely with your colleagues * We’re offering this role for a period of 10 months What you’ll do As a Product Designer, you'll champion design thinking methodologies to drive your projects forward,including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customersand the business. Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and crafting reports, as well as contributing to playback sessions with multiple stakeholders. Your Responsibilities Will Include * Pushing the usability and market success of our new and current products, enabling us to fulfil our business objectives * Producing journey maps, UX wireframes, hi-fidelityUI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in * Running and managing ideation, brainstorming and critiquing workshops with multiple stakeholders * Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customers The skills you’ll need We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment. To be considered for this role, you must submit a portfolio demonstrating your past work and experience alongside your application. We’ll Also Expect You To Have * Experience of developing customer facing digital applications and products and in launching customer focused digital products * An understanding of user research and the benefits that these insights have on design solutions * A background in user research * Good written and verbal communication skills * Experience of creating solutions that combine the needs of the customer with the needs of the business
Content Producer - Full Time Birmingham, AL Bham Now is Birmingham, AL’s modern media. We’re on a mission to create a smarter, happier, healthier, inspired, involved and prosperous Greater Birmingham area for everyone. We’re looking for talented news writer to join our team. We have an immediate opening for a full time Content Producer in Birmingham. Do you love learning about all things in Greater Birmingham? You’re excited by Birmingham’s growth and want to dig in and share the great things happening including new businesses, start-ups, restaurants, events, arts, conservation, outdoor activities and more. Then, here’s what you need to be the right fit: * Mad writing skills —You can turn even the most drab topic into engaging copy. Publishing 2 – 3 stories a day is your idea of a good time. You’ve either mastered WordPress or other blog tools or know that you can. * You’re insanely curious and know how to use resources. Digging deep on a topic in order to share succinct findings and take-aways is second nature to you. You love talking with people and asking smart questions to get to the inside scoop. You’re adept at getting people you interview to open up and share the good stuff. * You + your camera (or phone) are BFFs — You’ve spent some time practicing how to frame that perfect shot. You’re comfortable being in front of or behind the camera. * You know how to dig for the facts and cite your sources. * Social media is your friend —You know your way around Facebook, Instagram, LinkedIn + TikTok and have opinions on why some content resonates. * Team player is your middle name. You know in your bones that we’re better together. * You’re creative , and have a well-developed sense of humor, if you say so yourself. * You’re organized and efficient — You know how to manage multiple projects at one time without getting flustered. * Communicating professionally in email, over the phone or in a presentation with clients, CEOs or strangers on the street comes naturally to you. * You welcome feedback and constructive criticism and know that learning from others is how you will improve. * You thrive in a fast-paced environment – You’re good but you’re also FAST. You will publish multiple stories per day unless you're on a large topic. * Deadlines don’t scare you —you know how to juggle multiple projects and complete projects on time. * You’re proactive + love continuous learning —You research best practices for content development for fun. You have opinions about various digital media formats. * You can get around Birmingham in your own transportation and already know some of the best secret spots. Must haves: * B.A. in Journalism or related. * 3+ years of professional writing experience in a news capacity. * Strong knowledge of the Birmingham area. * Willing to publish on weekends or off hours when needed. Benefits: * Bham Now is an equal opportunity employer. * Full Time. Birmingham location. Hybrid work at home OK. * Bham Now offers Silver Level employer paid health insurance on day one. SimpleIRA with company contribution. * Paid Holidays. Paid Vacation. Paid Birthday off too. Send your resume with a cover letter to hello@bhamnow.com telling us why you’re the best person for this gig. Please include links to your work. We look forward to hearing from you.
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Technology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve technical health, accelerate secure adoption and translate technology performance into measurable business value. Working with Customer Success Managers (CSMs), Global Client Service Partners, account technology leaders, Product and Engineering, Information Security, Risk Management and Support, the TCSM owns the technical success plan and coordinates action across the customer lifecycle. Your Key Responsibilities Own account technical health and protection * Own a portfolio-level view of technical health across adoption, utilization, service performance, incidents, security posture, dependencies, technical debt and open risks. * Define health indicators, thresholds and action plans; lead recurring technical health reviews and provide clear executive reporting on business impact, decisions, owners and next actions. * Proactively identify technology, security, privacy, resilience, integration and operational risks that could affect client trust, service continuity or revenue; coordinate mitigation with the accountable governance and delivery teams. * Lead technical coordination for significant incidents and escalations, including impact assessment, recovery planning, executive communication and post-incident follow-through. Drive secure adoption and measurable value * Partner with CSMs to build outcome-based success plans that connect customer priorities, technical milestones, adoption, value realization and risk reduction. * Guide onboarding, implementation, integration, configuration, optimization and operational readiness for priority capabilities; remove technical blockers and improve time to value. * Use product engagement, service, integration and risk signals to identify underutilization, adoption gaps and opportunities to protect or grow the account. * Communicate measurable outcomes such as adoption, resilience, productivity, risk reduction and value realized; support renewal and expansion strategy through technical insight. Serve as a trusted technical advisor * Build credibility with senior account leaders, CIO and CTO organizations, CISOs, enterprise architects, product owners and engineering teams. * Lead architecture reviews, technical workshops, governance discussions and protection planning; translate complex technical and security issues into business implications, options and recommendations. * Advise on cloud, cybersecurity, identity, data protection, AI, integrations, resilience and emerging technology risks using an industry-informed and risk-aware perspective. * Lead through influence across a complex, global and matrixed environment, mobilizing Product, Engineering, Security, Risk and Support around customer outcomes. Scale insight, governance and the CSE practice * Maintain actionable technology intelligence on capabilities, ownership, dependencies, lifecycle status, risks and opportunities for assigned accounts. * Act as the voice of the customer by converting feedback, technical blockers and field patterns into structured product, roadmap, service and support recommendations. * Create reusable health scorecards, success plans, escalation playbooks, reference materials and executive reporting; use approved AI and automation to improve analysis and consistency. * Mentor colleagues and strengthen collaboration across Customer Success, architecture, engineering, security, risk and product communities. Skills And Attributes For Success * Strong technical foundation across cloud platforms, enterprise architecture, cybersecurity, identity and access management, data protection, integrations, APIs and technology operations. * Demonstrated ability to assess complex environments, identify material risks, diagnose issues and drive cross-functional resolution. * Working knowledge of Zero Trust, least privilege, secure by design, vulnerability management, threat detection, incident response, security posture management and data loss prevention. * Executive presence with the ability to connect technical performance to client trust, service resilience, revenue protection, adoption and growth. * Strong consulting, facilitation, stakeholder management, prioritization and follow-through skills, with the ability to manage multiple strategic accounts and high-visibility escalations. To qualify for the role, you must have * Bachelor's degree in computer science, information systems, cybersecurity, engineering, business technology or a related discipline, or equivalent relevant experience. * Approximately 8 to 12 years of progressive experience in customer success management, technical account management, solutions architecture, enterprise architecture, cloud or security consulting, technology risk, implementation or technology operations. * At least five years in a customer-facing or senior stakeholder-facing technical role supporting complex enterprise, strategic account or global environments. * Experience in at least two of the following: cloud security, security operations, identity and access management, data protection, infrastructure or application security, resilience, enterprise integrations or technology risk. * Experience developing technical success plans, health assessments, architecture recommendations, risk mitigation plans, adoption strategies or executive technology assessments. * Ability to communicate technical risk to senior leaders and coordinate outcomes across Security, Risk, Product, Engineering, Support and business teams without direct authority. Ideally, you will also have * Experience in professional services, consulting, regulated industries or globally matrixed organizations, with relevant sector knowledge. * Familiarity with recognized cybersecurity and governance frameworks such as NIST Cybersecurity Framework, NIST Zero Trust Architecture, ISO/IEC 27001, CIS Controls, COBIT or Cloud Security Alliance guidance. * Experience with DevSecOps, CI/CD controls, cloud security posture management, vulnerability management, SIEM, DLP, endpoint security, infrastructure as code or security automation. * Experience applying AI responsibly to customer intelligence, technical support, security operations or risk management, and creating reusable technical assets or communities of practice. Preferred Certifications One or more role-relevant credentials are preferred, such as Microsoft Cybersecurity Architect Expert, Azure Security Engineer Associate, Security Operations Analyst Associate, Identity and Access Administrator Associate, CISSP, CCSP, CISM, AWS Certified Security, Google Professional Cloud Security Engineer, CompTIA Security+, GIAC, TOGAF, ITIL 4, PMP or Certified Customer Success Manager. Candidates should hold, or be prepared to obtain within 12 months, at least one relevant cloud or security certification. Certifications complement demonstrated technical and customer-facing experience. Measures of success * Improved technical health, risk visibility and completeness of executive reporting * Reduced unresolved technical, security and operational risk, repeat incidents and avoidable escalations. * Faster onboarding, secure adoption and time to value for priority capabilities. * Revenue protected or growth influenced through proactive technical leadership and credible customer outcomes. * Timely mitigation follow-through, stronger stakeholder confidence and actionable product or service improvements. * Adoption and reuse of CSE playbooks, standards, health scorecards and enablement assets. Role positioning The CSE is the strategic technical counterpart to the CSM. The CSM leads relationship strategy, stakeholder alignment and the overall value narrative. The CSE leads technical health, architecture and integration guidance, secure adoption, technical risk visibility and governance. Both share accountability for Protect, Grow, executive reporting and strategic account outcomes. What We Offer You The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers. * We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: + New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $150,000 to $270,000 + Bay Area California offices – $156,300 to $281,300 + All other offices locations in the US, including Sacramento – $125,000 to $247,500 * Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. * Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. * To make the most of your application experience, please limit yourself to two applications within a six-month period. * EY accepts applications for this position on an on-going basis. * For those living in California, please click here for additional information. * At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. All in to shape the future with confidence. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too. What to Expect As part of our IT function, you'll join a collaborative and forward-thinking team that plays a key role in delivering strategic change across the firm. You'll work with a wide range of stakeholders, gaining exposure to business-critical initiatives spanning data, applications and infrastructure. This is an opportunity to influence the way technology enables business success, working on diverse projects that improve processes, create efficiencies and deliver meaningful benefits across the organisation. The Role We are seeking an experienced Business Analyst to join our established Business Analysis team. Working closely with internal stakeholders and clients, you will be responsible for defining, analysing and managing business requirements across multiple concurrent projects and initiatives. You will support the full project lifecycle, from initial scoping and business case development through to implementation, testing and benefits realisation. The role offers the opportunity to work across a broad range of technology and transformation programmes, supporting strategic business change while ensuring solutions deliver measurable value. Key Responsibilities * Lead and manage the end-to-end business analysis process across a variety of projects. * Define project scope, objectives and success criteria. * Identify and articulate business benefits and support the development of robust business cases. * Elicit, analyse, document and manage business and technical requirements. * Drive process optimisation and continuous improvement initiatives. * Support business change activities and stakeholder engagement. * Ensure requirements remain traceable to business outcomes and benefits. * Contribute to test planning and support user acceptance testing activities. * Measure and support benefits realisation following implementation. * Work with Project Managers and Lead Business Analysts to determine the most appropriate analysis approach. * Take ownership of analysis activities and deliverables throughout the project lifecycle. * Facilitate workshops, stakeholder meetings and complex group discussions. * Influence decision-making and build consensus across diverse stakeholder groups. * Deliver presentations and recommendations to senior leadership teams. * Identify opportunities to improve business performance through technology and process change. Skills \& Experience Essential: * Proven commercial experience as a Business Analyst, ideally within Legal, IT or Professional Services environments. * Strong understanding of business analysis methodologies and best practice. * Experience of gathering, documenting and managing complex requirements. * Excellent analytical and problem-solving skills with strong attention to detail. * Ability to produce high-quality documentation, process maps, presentations and other project artefacts. * Confident communicator with the ability to engage effectively with both technical and non-technical audiences. * Experience working directly with stakeholders at all levels of an organisation. * Ability to influence decisions and manage competing priorities. * Self-motivated, proactive and enthusiastic about delivering value and business outcomes. * Comfortable managing multiple projects and workstreams simultaneously. * Strong collaboration skills and a willingness to contribute to wider IT initiatives. * Ability to understand business requirements at a detailed level and evaluate solution suitability. * Demonstrable ability to identify risks, overcome challenges and proactively resolve issues. Desirable: * Experience working within a legal or professional services environment. * Knowledge of Agile and other project delivery methodologies. * Experience supporting large-scale business transformation and process improvement programmes. * Experience working with third-party suppliers and offshore development teams. What’s In It For You? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world. * We’re fair, transparent and equitable * We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance * We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working * We support your health and performance through our dental, healthcare and wellness support * We support everything you are and all you bring through our powerful commitment to diversity and inclusion * We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs * We provide experience and opportunity through international and cross-function exposure * We provide an opportunity to give back through our pro bono work and community engagement * We help you plan ahead through retirement planning, insurance and assurance Diversity \& Inclusion At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you. For you, For your success. And what's next.
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity The Product Manager fosters a strong federated product management community across the firm. You’ll define shared standards, coordinate best practices, and build the connective tissue that helps PMs thrive regardless of where they sit. Your Key Responsibilities * Partner with Product Ops Lead to develop and maintain product management playbooks, standards, and guidance documents. * Facilitate communities of practice, sharing sessions, and engagement rituals. * Support federated teams in applying consistent delivery practices. * Coordinate with service line PMs to surface insights and elevate success stories. * Build partnerships with design, engineering, and architecture enablement leaders. * Create and manage onboarding materials for the PM community. * Develop and promote best practices, standards, and templates for core product management disciplines, including product strategy, roadmaps, PRDs, backlog management, and product lifecycle management. * Partner with PMO/Scrum to support ongoing planning, capability development, and continuous improvement initiatives across the Product Management community. * Conduct customer discovery, market research, and competitive analysis to identify product opportunities and inform strategic decisions. * Support Product Managers in defining and evolving product vision, strategy, and roadmaps, and driving product lifecycle management from ideation and discovery through delivery, adoption, and continuous enhancement. * Develop and maintain Product Requirements Documents (PRDs), business cases, and feature specifications to guide product delivery. * Own and prioritize the product backlog, balancing customer needs, business priorities, technical constraints, and delivery timelines. * Define product success metrics and KPIs, leveraging customer feedback and data to continuously improve product outcomes. * Collaborate with engineering, architecture, UX, and business teams to deliver high-quality, customer-centric products. * Support release planning, go-to-market readiness, and stakeholder communications to ensure successful product launches and adoption. Skills And Attributes For Success * Strong analytical skills, with the ability to leverage data to drive product decisions and measure success. * Excellent written and verbal communication skills, with experience presenting to stakeholders at all levels, including executive leadership. * Ability to effectively communicate with cross-functional teams and drive alignment on product priorities. To qualify you must have * 5+ years of product management work experience with a proven track record of successfully launching and managing products throughout their lifecycle. * Demonstrated experience in a product management role, preferably with a focus on AI solutions or technology-driven products. * Strong understanding of software development lifecycle, system design, and modern tech stacks (APIs, cloud platforms, data pipelines). * Foundational AI knowledge and experience building AI-enabled products * Familiarity with agile methodologies and product management tools * Passion for innovation and a deep understanding of market trends in AI and technology. Ideally, you'll also have * Experience in AI/ML, LLMs, agentic strategies, SaaS, and product management tools such as ADO, JIRA, Trello, or similar systems. * Familiarity with product management frameworks (JTBD, RICE, OKRs, Lean, Agile, ShapeUp). What We Offer You At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers. * We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: * + New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $122,900 to $204,900 + Bay Area California offices – $128,100 to $213,400 + All other offices locations in the US, including Sacramento – $102,500 to $187,900 * Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. * Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. * To make the most of your application experience, please limit yourself to two applications within a six-month period. * EY accepts applications for this position on an on-going basis. * For those living in California, please click here for additional information. * At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. All in to shape the future with confidence. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
The Opportunity As a Marketing Advisory Senior Manager, you will specialize in providing consulting services focused on customer-centric marketing strategies. You will analyze customer behavior, develop targeted marketing campaigns, and offer guidance to help clients optimize their marketing efforts, improve customer engagement, and drive revenue growth. As a Senior Manager, you will leverage your skills and network to deliver quality results. You will motivate and coach others, coming together to solve complex problems. With increased autonomy, you will apply sound judgment, recognizing when to take action and when to escalate. Your ability to develop and sustain diverse and inclusive teams, and your commitment to excellence, contributes to the success of our firm. In this role, you will be part of our Customer Consulting team within our Commercial \& Service Excellence network, focusing on enhancing client experiences and driving business growth. You will craft and convey clear, impactful messages that tell a holistic story, apply systems thinking to identify underlying problems, and validate outcomes with clients. Your role will involve directing teams through complexity, demonstrating composure in challenging situations, and initiating open and honest coaching conversations at all levels. Responsibilities * Leading the development and execution of customer-centric marketing strategies to enhance client engagement and drive revenue growth * Analyzing customer behavior and market trends to inform targeted marketing campaigns and promotional strategies * Collaborating with cross-functional teams to optimize marketing operations and improve campaign performance * Utilizing AI fluency and digital tooling to innovate marketing initiatives and enhance customer experience * Guiding teams in the application of systems thinking to identify underlying problems and opportunities in marketing processes * Validating outcomes with clients and incorporating feedback to refine marketing strategies and solutions * Directing teams through complex and ambiguous situations, demonstrating composure and strategic questioning * Developing and sustaining diverse and inclusive teams to foster creativity and drive business transformation * Crafting and conveying impactful messages that tell a holistic story and resonate with target audiences * Initiating open and honest coaching conversations to motivate and enhance team effectiveness What You Must Have * At least a Bachelor's degree * At least 7 years of experience What Sets You Apart * Preference for at least one of the following fields of study: Business Administration/Management, Computer and Information Science, Information CyberSecurity, Information Technology, Management Information Systems, Computer Applications, Computer Engineering * Spearheading advanced customer journey analysis initiatives to identify strategic opportunities, enhance customer touchpoints, and drive superior customer engagement and loyalty * Formulating and steering comprehensive customer experience strategies grounded in detailed segmentation to deliver highly personalized and impactful marketing campaigns using Adobe Campaign and Adobe Marketo Engage * Overseeing the end-to-end management of marketing automation frameworks to optimize campaign scalability, improve effectiveness, and ensure seamless multi-channel customer communications * Demonstrating advanced skills in marketing strategy and operations * Excelling in client prospecting and relationship management * Utilizing AI fluency and AI-human collaboration in marketing initiatives * Leading marketing campaign development and performance analysis * Applying systems thinking to identify marketing opportunities * Crafting and conveying clear, impactful marketing messages The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines