Customer Success Manager Mid Market Jobs
24 open positions found · Salary range: $300 - $158,000
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Customer Success Manager, Mid-Market
CodeSignalNot specified
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Customer Success Manager - Mid Market/German Fluency
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
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Mid-Market Customer Success Manager (Mid-Market CSM)
Dental Intelligence IncNot specified
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Customer Success Manager (Mid-Market)
Mapal GroupEdinburgh, Scotland, UK
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Customer Success Manager, Mid-Market
CodeSignalNot specified
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Mid-Market Customer Success Manager
About Handshake =================== Handshake is building the career network for the AI economy, backed by the largest and most trusted job network on the internet. As the only three-sided job marketplace connecting 18 million knowledge workers, 1,500 educational institutions, and 1 million employers, Handshake powers career discovery, hiring, and upskilling—from first internships to full-time roles, freelance work to gig work, and beyond. Founded in 2014, we’ve built the most trusted platform for early talent—owning the college-to-career market and powering nearly every career center. Today we’re building on that foundation to help students and early professionals upskill or reskill for the future. Now’s a great time to join Handshake. Here’s why: Category Leader: Over 92% coverage across US universities \& 77% of total US university student population. Proven Market Demand: Deep employer partnerships across Fortune 500s and the world’s leading AI research labs. World-Class Team: Leadership from Scale AI, Open AI, xAI, Notion, Coinbase, and Palantir, just to name a few. Capitalized \& Scaling: $434M raised with a $175M+ run rate. About the Role ------------------ As a Mid-Market CSM, you are a strategic value driver focused on maximizing product adoption, mitigating risk, and delivering measurable ROI. In this role, you will manage a portfolio of up to 125 customers by applying a high-impact prioritization framework. You will partner closely with Mid-Market Account Managers in a “divide and conquer” model, using data to identify where your expertise can most effectively de-risk a renewal or unlock new value. Beyond high-touch strategic guidance for priority accounts, you will be a key contributor to building a more efficient and scalable approach to supporting our customers. You will design and execute repeatable playbooks and experiment with one:many approaches including webinars for your book of business and office hours. All designed to ensure that every partner in your portfolio has a clear path to hiring success. Data-driven prioritization: Use data (Gainsight) and prioritization model to ensure your time is spent where it can move the needle most High-impact engagement: Conduct short-term, intensive consulting engagements for accounts with low adoption or high risk, focusing on specific outcomes like job posting quality or recruiter engagement Scale the success journey: Facilitate twice-weekly Office Hours and contribute to webinar program Partner on Value Reviews: Collaborate with AMs on strategy sessions for select accounts, acting as the product and adoption expert while the AM leads the commercial relationship. Voice of the Customer: Synthesize feedback from your high-volume portfolio to help the Product team prioritize features that solve common mid-market employer pain points. Desired Capabilities ------------------------ 2+ years in SaaS Customer Success Proven ability to manage a large book of business by deciding where to go "deep" vs. where to use "one-to-many" tactics Comfortable leading webinars, group trainings, or virtual office hours for a diverse audience of recruiters and hiring managers Able to look at a usage dashboard, identify a "Low Adoption" trend, and proactively reach out with a prescriptive plan to fix it You enjoy working in an evolving environment and are excited to help build the playbooks that will define the future of the MM team Experience working in a collaborative model with Account Managers or Sales counterparts Perks --------- Handshake delivers benefits that help you feel supported—and thrive at work and in life. The below benefits are for full-time US employees.* Ownership: Equity in a fast-growing company Financial Wellness: 401(k) match, competitive compensation, financial coaching Family Support: Paid parental leave, fertility benefits, parental coaching Wellbeing: Medical, dental, and vision, mental health support, wellness stipend Growth: Learning stipend, ongoing development Remote \& Office: Internet, commuting, and free lunch/gym in our SF office Time Off: Flexible PTO, 15 holidays + 2 flex days Connection: Team outings \& referral bonuses Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers. Compensation Range: $140K - $145K
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Customer Success Manager - Mid Market/German Fluency
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
communication
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Mid-Market Customer Success Manager (Mid-Market CSM)
Dental Intelligence IncNot specified
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Mid-Market Customer Success Manager
Location type All On-site Hybrid Remote Location All United States Team All Customer Success Data Design Engineering Growth Marketing GTM Effectiveness North American Sales Product Management Work type All Full-time- Remote Customer Success Apply Mid-Market Customer Success Manager Remote — Full-time- Remote United States Data Apply Senior Analytics Engineer II Remote — Full-time- Remote United States Design Apply Senior Product Designer I Remote — Full-time- Remote United States Apply Senior Product Designer II Remote — Full-time- Remote United States Apply Staff UX Researcher Remote — Full-time- Remote United States Engineering Apply Senior Developer Experience Engineer I (Platform Team) Remote — Full-time- Remote United States Apply Senior Software Engineer I (Distribution) Remote — Full-time- Remote United States Apply Senior Software Engineer I (Expansion) Remote — Full-time- Remote United States Apply Senior Software Engineer I (Growth) Remote — Full-time- Remote United States Ap
Mid-Market Customer Success Manager
Location type All On-site Hybrid Remote Location All United States Team All Customer Success Data Design Engineering Growth Marketing GTM Effectiveness North American Sales Product Management Work type All Full-time- Remote Customer Success Apply Mid-Market Customer Success Manager Remote — Full-time- Remote United States Data Apply Senior Analytics Engineer II Remote — Full-time- Remote United States Design Apply Senior Product Designer I Remote — Full-time- Remote United States Apply Senior Product Designer II Remote — Full-time- Remote United States Apply Staff UX Researcher Remote — Full-time- Remote United States Engineering Apply Senior Developer Experience Engineer I (Platform Team) Remote — Full-time- Remote United States Apply Senior Software Engineer I (Distribution) Remote — Full-time- Remote United States Apply Senior Software Engineer I (Expansion) Remote — Full-time- Remote United States Apply Senior Software Engineer I (Growth) Remote — Full-time- Remote United States Ap
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Customer Success Manager - Mid Market/German Fluency
From $300/yr
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
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Mid-Market Customer Success Manager
BrexSan Francisco, California, United States
Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Wo
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Customer Success Manager - Mid Market/German Fluency
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
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Customer Success Manager - Mid Market/German Fluency
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
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Mid-Market Customer Success Manager
BrexSan Francisco, California, United States
Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Wo
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Customer Success Manager Mid Market Salary Data
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