Business Analyst Jobs in Dubai United Arab Emirates

International Business Analyst (Working in Dubai)

OMS Business Analyst (Ref: 195346)

Salesforce Business Analyst - DUBAI

Company Description EI-TECHNOLOGIES MENA, by NEO-DIS.COM Group, is a pure player digital consultancy firm and one of the leading Salesforce partners in the Middle East since 2011. Headquartered in Paris, we have offices in Dubai, Lebanon and Saudi Arabia providing Salesforce CRM Implementation and Cloud Consulting services with various technologies in the Middle East and Gulf region covering Lebanon, Jordan, Egypt, Qatar, UAE, KSA, Oman, Kuwait, Bahrain, and Iraq. Job Description Responsibilities • Translate business needs into requirements and work with the delivery team throughout the entire project lifecycle • Required to conduct workshops to gather business • Develop functional requirements • Salesforce configuration • Provide user training • Conduct UAT phase with the client • Manage team, people and client relationship Essential Requirements • 3+ years of Salesforce expertise in Business Analysis • Real Estate industry experience • Business Requirement Gathering (not QA): this role is primarily focused on front-end discovery, interviewing stakeholders, facilitating workshops, and translating complex business needs into actionable functional specifications • Based in UAE Qualifications • Bachelor's Degree in a related field • 5+ years of experience as business analyst with minimum 3 years in Salesforce • Advanced skills in business analysis with the ability to capture requirements, make recommendations, and optimize implementation to meet overall business goals • Knowledge in Software Design and/or coding languages is a major strength • Problem solving; positive approach and conflict resolution • Ability to organize and manage competing priorities simultaneously • Strong verbal and written communication skills in English • Experience in development and delivery of end-user training for business systems is a plus • Functional / Industry knowledge is a plus • Must have residency permit • Ability to travel Additional Information

Business Analyst M F D

Business Analyst ETRM Systems

Business Analyst - UAE (Onsite)

Business Analyst

Business Intelligence Analyst

Job Summary: We are seeking a highly analytical and detail-oriented Business Intelligence Analyst to join our growing team. The ideal candidate will play a key role in transforming data into actionable insights to support strategic initiatives across sales, marketing, recruitment, and operations. You will collaborate cross-functionally with department heads and executive leadership to ensure data-informed decision-making throughout the organization. Key Responsibilities: • Develop, maintain, and optimize dashboards and reports that track key business metrics (sales performance, lead generation, recruitment KPIs, marketing ROI, etc.) • Analyze complex datasets to identify trends, patterns, and opportunities for improvement. • Work closely with senior leadership and department managers to understand business needs and provide tailored analytical support. • Automate data collection, validation, and reporting processes using tools such as Power BI, Tableau, or Google Data Studio. • Support business planning and forecasting processes by providing historical data analysis and predictive modeling. • Identify data quality issues and work with relevant stakeholders to improve data integrity across systems (CRM, ATS, marketing tools, etc.) • Provide insights on customer behavior, agent performance, property trends, and competitor benchmarking. • Assist in the implementation of business intelligence tools and data infrastructure development. Requirements • Bachelor’s degree in Business Analytics, Statistics, Economics, Computer Science, or a related field. • Minimum 4 years of experience in a business intelligence, data analyst, or strategy role (experience in real estate, property tech, or fast-paced startups is preferred). • Proficiency in BI and data visualization tools (e.g., Power BI, Tableau, Google Data Studio). • Strong SQL and Excel skills; knowledge of Python or R is a plus. • Familiarity with CRM systems (Salesforce, Property Finder, or similar), Google Analytics, and digital marketing analytics is a plus. • Excellent communication and presentation skills; ability to explain complex insights to non-technical stakeholders. • Detail-oriented, proactive, and driven by impact. Benefits • A dynamic and fast-growing environment in one of Dubai’s top real estate firms. • A collaborative team culture focused on innovation and performance. • Opportunities for growth, development, and exposure to cross-functional projects. • Competitive salary and performance-based incentives. • Prime office location in Dubai and access to a supportive leadership team.

Business Analyst with QA Skills

Experience Level: Mid to Senior (8+ years) Role Overview We are seeking a versatile Business Analyst with strong Quality Assurance (QA) capabilities and UI/UX design awareness to join our in-house development and support team. The ideal candidate will bridge the gap between business needs and technical implementation, while also contributing to testing strategies and early-stage design through wireframing and prototyping. Experience in domains such as smart cities, smart parks and content management platforms is highly desirable. Key Responsibilities • Gather, analyze, and document business requirements, workflows, and use cases • Collaborate with stakeholders to define functional and non-functional requirements • Translate business needs into clear user stories and acceptance criteria • Design and execute test plans, test cases, and test scripts (manual and automated) • Perform functional, regression, and user acceptance testing (UAT) • Create UI/UX wireframes and interactive prototypes to support requirement validation and stakeholder alignment • Identify gaps, inconsistencies, and potential risks in requirements and solutions • Work closely with developers, QA engineers, and product owners to ensure alignment • Support defect tracking, triage, and resolution processes • Maintain documentation including BRDs, FRDs, test reports, and traceability matrices Required Skills & Experience • 8+ years of experience as a Business Analyst with hands-on QA involvement • Strong understanding of SDLC, Agile/Scrum methodologies, and QA processes • Experience with tools like JIRA, Confluence, TestRail, or Azure DevOps • Ability to write and execute test cases and perform defect analysis • Familiarity with automation tools (e.g., Selenium, Cypress) is a plus • Proficiency in wireframing and prototyping tools such as Figma, Adobe XD, or Sketch • Strong grasp of user-centered design principles and ability to translate requirements into visual concepts • Prior experience working with ticketing system, hardware/IoT and content management system • Strong requirements elicitation and documentation skills (BRD, FRD, user stories, use cases) • Familiarity with cloud platforms, dashboards, and analytics used in IoT solutions • Experience with process mapping, workflow design, and gap analysis • Experience with UAT planning, execution, and defect management • Excellent analytical, communication, and stakeholder management skills Preferred Qualifications • Bachelor’s degree in Business, Computer Science, Design, or related field • Experience in enterprise-scale or government-related projects is an advantage

Senior Business Analyst- Remittance & Investments

Role Summary We are looking for a Senior Business Analyst – Remittance & Investments to drive data-led insights and decisioning across our international transfers and digital investment products. This role will focus on performance analytics, funnel and revenue optimization, customer behavior, and operational efficiency. You will translate data into actionable recommendations, support business case development, and partner cross-functionally with Product, Growth, Risk/Compliance, Operations, and Treasury to scale a digital-first experience. Investment scope will include digital gold and silver products (pricing, spreads, conversion, and retention). Responsibilities • Analyze end-to-end performance across remittance and investments (gold/silver) to identify trends, opportunities, and risks across acquisition, conversion, usage, and retention. • Develop and maintain dashboards, reports, and KPIs (volume, revenue, margin, FX/spread, funnel conversion, success rates, repeat behavior, and cohort retention). • Track and report all KPIs versus budget/forecast, highlight variances, and provide clear drivers and corrective recommendations. • Support P&L performance management by analyzing revenue, costs, incentives, and contribution margin, and partnering on budgeting and forecasting cycles. • Own business reporting cadence (daily/weekly/monthly) and deliver concise insights with clear actions and measurable impact. Partner with Product and Growth to define experiments (A/B tests) and quantify impact on conversion, engagement, ARPU, and margin. • Drive corridor-level performance analysis for international transfers (pricing/fees/FX margin, failure drivers, operational SLAs) and recommend optimizations. • Drive investment analytics for gold/silver (pricing and spread performance, buy/sell conversion, ticket sizes, frequency, portfolio behavior, and cross-sell from transfers). • Translate business needs into clear requirements for data tracking, event instrumentation, reporting logic, and process improvements. • Conduct root-cause analysis on performance drops (conversion, failures, margin compression, churn) and propose corrective actions with owners and timelines. Requirements • Proven 5-8 years of experience as a Business Analyst in fintech, digital payments, remittance, trading/investments, or consumer financial products. • Strong analytical skills with hands-on expertise in SQL and BI tools (Power BI/Tableau/Looker); ability to build scalable dashboards and self-serve reporting. • Solid understanding of digital product funnels, cohort/retention analysis, segmentation, and experimentation measurement. • Good commercial acumen with understanding of P&L and budgeting fundamentals, and performance tracking versus plan (actuals vs budget/forecast, variance analysis). • Ability to analyze unit economics (fees/FX/spreads, incentives, CAC/LTV) and support business cases. • Familiarity with cross-border payment concepts (corridors, payout methods, success rates, pricing/FX mechanics) and operational performance drivers. • Familiarity with investment product concepts relevant to digital gold/silver (buy/sell flows, spreads, pricing, customer behavior, and engagement loops). • Strong stakeholder management and communication skills; able to convert ambiguous questions into structured analysis and clear recommendations. • Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field. • Prior experience in high-growth, digital-only environments and working with product analytics event tracking is preferred.

IT Business Analyst

About the Role: We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team in Dubai. The ideal candidate should have over 2-7 years of proven experience in business analysis, with a strong foundation in stakeholder management, business process optimization, and data-driven strategy execution. This role demands a proactive leader who can drive cross-functional collaboration, manage multiple stakeholders, and deliver high-quality business solutions in an Agile environment. Roles & Responsibilities: • Lead stakeholder discussions, facilitate requirement gathering sessions, and resolve cross-functional conflicts. • Translate high-level business objectives into clear, actionable requirements. • Mentor junior Business Analysts, ensuring quality and consistency in documentation and deliverables. • Collaborate closely with product managers, developers, testers, and business stakeholders. • Utilize data analytics and KPIs to support strategic planning and business decisions. • Manage and track deliverables using tools like JIRA, Confluence, Visio, Figma, Balsamiq, or Power BI. • Actively participate in Agile/Scrum ceremonies such as sprint planning, backlog grooming, and user story creation. • Oversee UAT planning, manage defect life cycles, and ensure change management compliance. • Conduct workshops, deliver product demos, and provide end-user training when required. Required Skills & Qualifications: • Minimum 2-7 years of experience as a Business Analyst in IT, Software, Product, or Consulting domains. • Proficient in business process modeling, requirement gathering, and data analysis. • Skilled in tools like MS Excel, PowerPoint, JIRA, Confluence, and other business analysis platforms. • Strong leadership, communication, and stakeholder management abilities. • Sharp analytical and problem-solving skills with a keen attention to detail. • Comfortable working both independently and collaboratively in cross-functional teams. Job Types: Full-time, Permanent

Bilingual Tech Business Analyst, Corporate Banking Platform

A leading financial services company based in Dubai is seeking a Technical Business Analyst to work closely with business stakeholders and technical teams. The ideal candidate will have a bachelor's degree in Computer Science and proven experience in corporate banking processes. Proficiency in English and Mandarin is essential for this role. The position involves gathering requirements, translating them into specifications, and ensuring successful implementation of solutions.

Business Analyst (FX & CFDs markets, Prop Trading)

Role overview As a generalist Business Analyst for trading systems, you will turn FX/CFD trading and dealing needs into precise, testable requirements and operating workflows. You'll partner daily with Product managers, Engineering, Support and Legal teams to take initiatives from discovery through delivery. CoreResponsibilities • Run discovery with stakeholders; write business and functional requirements, user stories, acceptance criteria, and process maps for trading platform and liquidity solutions: liquidity and order routing, order lifecycles, monitoring dashboards, settings UIs. • Maintain a requirements backlog and traceability from epics / stories / test cases, support UAT and sign-off. • Design KPIs and metrics for various features: trading fraud detection, execution quality, compliance, etc. Design specific throughput metrics based on system architecture. • Design optimal structure of system settings, considering hierarchies, profiling, scheduling, automation. • Clarify edge cases; perform gap analysis between current and target capabilities; validate frontend deliverables against requirements. • Create UI/UX requirements using wireframes, interaction flows. • Participate in End-to-End testing, training Support team. RequiredSkillSet and Expertise • 3+ years general experience with Trading Technologies: cTrader, PrimeXM, oneZero, MT4/MT5 platforms, FIX 4.4/5.0 protocol. • 3+ years as a Business Analyst in software (fintech/trading), with a track record of crisp specs and successful delivery. • FX/CFD Trading: pricing models (TOB, Market depth, etc), order lifecycle, leverage mechanics, liquidity bridges features, mark-out report, fraud and toxic flow detection, client flow segmentation. • Trading reporting: internal, dealing, backoffice, regulatory reports, auditability, reconciliation principles and methods. • Experience in using AI tools to accelerate analysis and documentation. • Good skills in MS Excel (Pivot tables, Power Pivot). • Regulatory Awareness: ESMA, CySEC, FCA rules, GDPR regulation. • Soft Skills: Clear communicator, ability to structure and document your findings, project management discipline. Nice to have • BSc/MSc in Mathematics, Statistics, Actuarial, Finance, Physics, Business Management, and/or Computer Science. • Great analytical skills, logical analysis, and conceptual thinking. • Exposure to statistical techniques used in surveillance (hypothesis testing, anomaly detection, basic Bayesian reasoning). • Experience with Figma for UI design. • Prop trading: trading conditions, reporting, various antifraud methods. • Programming & Data: SQL, Python basics, familiarity with REST/FIX APIs. Languages • Russian, English (B2+). Conditions • Competitive remuneration reflecting your skills, contribution, and experience. • Comprehensive private medical insurance for your peace of mind and well-being. • Relocation support package (if applicable) - including visa and work permit arrangements to ensure a smooth move to Cyprus. • Welcome Baby Bonus to celebrate life's most joyful milestones. • Birthday Voucher to make your special day even brighter. • Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks - because great work deserves great food. • Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized. • Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation. • Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives. • Greek language classes to help you adapt smoothly to local life and culture.

Lead Business Analyst

Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position. Main Duties/Responsibilities: Lead and manage complex projects independently, ensuring timely delivery and adherence to project goals. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with senior business leads to understanding new project scope, creating scope statements and detail scope requirements as required for the portfolio and project intake process. Document and oversee system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs ensuring compliance with the regulatory standards and enterprise architecture guidelines. Collaborate closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Lead the user acceptance test cases in collaboration with business stakeholders. Oversee the execution of user acceptance testing ensuring thorough validation of business requirements. Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation and ensuring timeline resolution. Experience/Qualifications Required: • Bachelor’s degree in business, finance, information management or a related discipline. A Master’s degree is preferred. • 5-10 years of business analysis work preferably in insurance or financial services sector with a proven track record of leading complex projects. • Extensive experience in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business. • In depth understanding of UAE insurance market and regulations. • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. • Proven ability to lead the analysis and support of the production of project proposals or business cases. • Demonstrate expertise in the business process re-engineering and optimization. • Experience creating user acceptance testing documentation and leading UAT process • Must be a proactive self-starter capable of planning and leading work sessions with minimal oversight • Advanced proficiency in business analysis techniques such as process modeling, root cause analysis, data modeling, process mapping, and traceability. • Deep knowledge and experience in Scaled Agile Framework and Agile methodologies. Skills Required: • Exceptional communication skills both verbal and written with a ability to convey complex information • Eagerness to continuously learn and adapt to new business processes and technologies. • Strong Interpersonal skills • Proven ability to work effectively in teams, • Customer Focus - internal/external • In depth business/product knowledge • Excellent Organizational skills • Advance time management • Strong Negotiation skills • Decisive Decision making • Advanced proficiency in Microsoft applications – Word, Excel, Project, Visio • Extensive Experience in usage of Jira, Azure Dev Ops Platforms • Strong problem identification and problems solving skills. • Knowledge of Scaled Agile framework • Six sigma certifications would be a plus • Advanced Data analysis and Interpretation • Critical Thinking abilities About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.