Candidate Must Be Local Hybrid or Remote (flexible). Onsite every Tuesday at the Ralph Carr Judicial Complex, 1300 Broadway, Denve r Job descriptio n: About the R ole We're seeking a mid-le vel ITS Business Analyst (5+ years experie nce) to support vendor-delivered technology projects and selected internal application initiatives. You will lead and coordinate requirements activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training to ensure smooth adoption. The role also contributes to production support, triaging issues and clarifying bugs with development and vendor te ams. Key Duties \& Responsibil * ities Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifica * tions.Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Crit * eria).Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change req * uests.Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and ch * anges.Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job * aids).Coordinate UAT planning, scripts, and feedback loops; track defects to cl * osure.Gather and refine requirements for internal application enhancements and minor pro * jects.Participate in production support: triage issues, reproduce defects, clarify expected behaviour, and document bug reports with steps to reproduce, logs, and i mpact. Qualifications (Business A * nalyst)5+ years as an IT/ITS Business Analyst or similar role (systems analyst, product an alyst).
Key Duties \& Responsibilities * Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications. * Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Criteria). * Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change requests. * Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and changes. * Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job aids). * Coordinate UAT planning, scripts, and feedback loops; track defects to closure. * Gather and refine requirements for internal application enhancements and minor projects. * Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact.
Position: ITS Business Analyst Employment Type: Contract Duration: 12 Months Location: Hybrid or Remote (Flexible) – Onsite Once Per Week About the Role We are seeking a mid-level ITS Business Analyst with 5+ years of experience to support vendor-delivered technology projects and selected internal application initiatives. The successful candidate will lead and coordinate requirements-gathering activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training efforts to ensure successful solution adoption. This role also contributes to production support activities, including issue triage, defect analysis, and collaboration with development and vendor teams. Key Duties \& Responsibilities • Act as the primary Business Analyst on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirements clarification. • Translate business needs into clear, complete, and testable requirements, including: * Business Requirements Documents (BRDs) * User Stories * Use Cases * Acceptance Criteria • Partner with vendor project managers and solution architects to validate scope, assumptions, dependencies, risks, and change requests. • Develop or contribute to communication plans, including stakeholder audiences, key messages, communication channels, and release schedules. • Collaborate with business owners to create and execute training plans, including: * Training materials * Training schedules * Train-the-trainer sessions * Job aids and user documentation • Coordinate User Acceptance Testing (UAT), including planning, script development, feedback collection, defect tracking, and resolution validation. • Gather, analyze, and refine requirements for internal application enhancements and small-to-medium-sized projects. • Participate in production support activities by: * Triaging issues * Reproducing defects * Clarifying expected system behavior * Documenting bug reports with detailed reproduction steps, logs, and business impact Qualifications • 5+ years of experience as an IT Business Analyst, ITS Business Analyst, Systems Analyst, Product Analyst, or similar role. • Proven experience gathering, documenting, and managing business and functional requirements. • Experience working with third-party vendors and coordinating technology implementations. • Strong knowledge of SDLC methodologies, including Agile and Waterfall environments. • Experience facilitating stakeholder meetings, workshops, and requirements sessions. • Strong written and verbal communication skills. • Experience planning and supporting User Acceptance Testing (UAT). • Ability to manage multiple priorities while maintaining attention to detail. Preferred Skills • Business Requirements Documentation (BRD) • User Stories and Acceptance Criteria • Use Case Development • Stakeholder Management • Vendor Management • Change Management • Training and Communication Planning • UAT Coordination and Defect Management • Production Support and Incident Triage • Root Cause Analysis • Agile/Scrum Methodologies • Jira, Confluence, Azure DevOps, or similar tools Ideal Candidate The ideal candidate is a collaborative Business Analyst who can effectively bridge business and technical teams, manage vendor relationships, drive requirements definition, support testing efforts, and help ensure successful delivery and adoption of technology solutions.
GustoDenver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WAonsite
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
Senior Sales Operations Analyst - Business Insurance
GustoDenver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZonsite
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
GustoDenver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
Senior Sales Operations Analyst - Business Insurance
GustoDenver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
GustoDenver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
GustoDenver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
GustoDenver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
Senior Sales Operations Analyst - Business Insurance
GustoDenver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
GustoDenver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA
From $400/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
Lead and manage a team of B...Deep expertise in revenue s...Strong understanding of rev...Proven experience in busine...Leadership experience manag...+3 more
Senior Sales Operations Analyst - Business Insurance
GustoDenver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ
From $400/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
GustoDenver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
Senior Sales Operations Analyst - Business Insurance
GustoDenver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
Senior Sales Operations Analyst - Business Insurance
GustoDenver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
GustoDenver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that repr
Job Overview: We are seeking a talented Business Analyst with strong CMMS experience to play a pivotal role in optimizing our business processes and supporting mission-critical operations. This is your chance to work across departments, bridge the gap between business needs and technical solutions, and directly impact our efficiency, compliance, and growth. In this role, you will be the go-to expert for projects requiring inventory tracking, work order management and reporting. Your work will f…