Jobs at Vanguard

Sr Lead Data Analyst (Marketing Advanced Analytics)

Charlotte, NConsite

At Vanguard Personal Investor Marketing, we’re on a mission to help individuals achieve financial well-being by connecting them with our world-class investment products and services. Our team plays a critical role in shaping how we engage with prospects and clients—bringing the power of Vanguard’s trusted brand to life through data-driven, personalized marketing. This role will be pivotal in enhancing the performance of our marketing campaigns through advanced analytics, predictive modeling, and data science techniques. The ideal candidate will have a strong foundation in marketing analytics, statistical modeling, and campaign optimization, with the ability to translate complex data into actionable insights that drive ROI. This role suits someone who thrives at the intersection of marketing strategy, analytics, and data science. They will excel at addressing complex business questions using compelling analytical strategies and communicating these solutions to both technical and non-technical audiences to influence swift implementation. In this role you will: * Translate marketing and business needs into analytical requirements E.g., data, models required to build strategic analytical solution * Establish the analytical framework to successfully deliver business OKRs * Design a robust and streamlined data-lead strategy to drive marketing optimization at scale * Run BAU, proposed and other “what if” scenarios assessments to validate approach and evaluate impact * Design an actionable marketing operations and experimentation roadmap * Build consensus and influence senior stakeholders to gain confidence in analytics proposals * Continuously evangelize analytical and data-driven problem solving, strategic mindset \& experimentation best practices across the organization What it takes: * Minimum of eight years of related work experience with five years in advanced marketing strategy and optimization analytics * Bachelors degree in Marketing, Statistics, Data Science, Economics, or related field (Masters preferred) * Proficiency in Excel, SQL, Tableau, Python for data manipulation, optimization algorithms and modeling using big data cloud platforms * Understanding of A/B testing, regression, hypothesis testing, and statistical significance * Familiarity with Marketing and Funnel KPIs like ROI, LTV, Attribution Metrics, Engagement Metrics * Ability to translate complex data into actionable insights for non-technical stakeholders * Critical thinking \& problem-solving skills to identify optimization opportunities and designing experiments * Working cross-functionally and collaboratively with partner and support organizations E.g., Marketing, Sales, MarTech, Data Science, Data Engineering and other Analytics teams Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Senior Data Analyst – Workplace Solutions

Malvern, PAonsite

Core Responsibilities: * Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. * Develop and maintain dashboards and reports to track and monitor key performance indicators. * Collaborate with cross-functional teams to develop and implement solutions to improve the client experience. * Use statistical techniques to analyze large and complex datasets. * Analyze customer data to uncover trends and patterns that impact the client experience. * Collaborate with cross-functional teams to design and execute experiments that test hypotheses and measure the impact of new initiatives on customer experience and business performance. * Communicate insights and recommendations to stakeholders across the organization, including senior management, to inform decision-making. * Stay current with industry trends and emerging technologies related to data analytics, customer experience, and financial services. Qualifications: * Undergraduate degree in an analytic/quantitative field such as: Data Science, Business Analytics, Applied Mathematics, Statistics, Economics, or related quantitative field of study or equivalent combination of training and experience. Graduate Degree preferred * 5 years of relevant work experience * Extraordinary analytical skills, coupled with the ability to form hypotheses and draw meaningful insights from disparate data sources. The ability to understand data, process it, extract value from it, visualize it and communicate insights to audiences of various backgrounds, including senior management. * Demonstrated track record of building strong relationships across technical and non-technical crew. * Strong command of advanced data analysis tools and software Python SQL, Tableau preferred * Experience working within a cloud-based, big data environment (AWS) * Machine Learning methods regression models, propensity models, segmentation, optimization, experimental test design, time series analysis, cohort analysis, Bayesian methods, decision trees, text analysis, preferred. * Highest standards of accuracy and precision; highly organized Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Lead Medical Assistant

Farmingdale, NJ, US

Join Our Team – Lead Medical Assistant Position Overview: The Lead Medical Assistant is a highly experienced and dependable clinical team member who supports providers, enhances clinical operations, and provides guidance to a clinical sub-team with minimal supervision. In addition to performing all standard MA duties, this role oversees daily workflows, mentors staff, ensures compliance, and contributes to quality improvement initiatives. The Lead Medical Assistant is ideal for someone who can anticipate needs, balance patient care with staff support, and foster an environment of teamwork and accountability. Key Responsibilities: Clinical Support \& Patient Care Prepare exam rooms and assist providers during exams, procedures, and treatments. Take and record vital signs, medical history, medication reconciliation, and chief complaint. Administer medications and injections per provider instruction and document in the EMR. Perform in-office testing (e.g., EKGs, urine dips, strep tests) and assist with phlebotomy as needed. Assist with minor procedures including sterilization of equipment, wound care, and dressing changes. Provide patient education as directed, including medication instructions and care plans. Ensure proper training, delegation, and oversight of clinical staff performing patient care tasks. Chart Preparation \& Visit Optimization Conduct pre-visit chart prep by reviewing prior notes, lab results, and specialist consults. Ensure open care gaps and outstanding quality metrics are identified and prepared prior to patient visits. Flag health maintenance and preventive care items for provider review. Monitor staff adherence to pre-visit protocols and provide coaching as needed. Team-Based \& Coordinated Care Participate in daily huddles and communicate key information to ensure continuity of care. Collaborate with providers, nurses, medical receptionists, and other care team members to enhance workflows and the overall patient journey. Support population health initiatives through outreach, data tracking, and care coordination. Oversee clinical staff assignments, monitor effectiveness, and adjust workflows as needed. Serve as a point of escalation for staff questions or operational issues. Patient Experience Deliver welcoming, compassionate, and responsive service to all patients. Respond to patient inquiries in a timely and empathetic manner. Reinforce patient education and ensure patients leave each visit with a clear understanding of their next steps. Investigate, document, and assist with resolution of patient complaints. Model professional communication and customer service standards for the clinical team. Quality Metrics \& Documentation Assist in capturing and documenting data needed for quality programs (e.g., HEDIS, Medicare Wellness, UDS). Support efforts to improve clinical quality and close care gaps. Maintain accurate, timely, and thorough EMR documentation. Ensure staff compliance with OSHA, CLIA, HIPAA, and other regulatory standards; provide training and updates as needed. Administrative Duties Process referrals, prescription refills, and prior authorizations under provider guidance. Maintain exam room cleanliness, supply levels, and equipment readiness. Support front desk as needed with check-in, scheduling, and patient flow coordination. Track and balance inventory needs across sites; coordinate ordering and distribution of supplies. Participate in hiring, onboarding, and performance management of clinical staff. Other Duties Mentor and train Medical Assistants, providing guidance, coaching, and feedback for professional growth. Promote a positive work environment, encouraging teamwork and accountability. Participate in ongoing training and professional development. Uphold patient confidentiality and practice HIPAA compliance at all times. Perform other duties as assigned by Vanguard Medical Group leadership. Qualifications: High school diploma or equivalent required. Graduate of an accredited Medical Assistant program. Current Medical Assistant certification (CMA, RMA, or equivalent) required. Minimum 5 years of experience as a Medical Assistant in a primary care or specialty setting. EMR proficiency required; Athena experience preferred. Strong communication, organizational, and conflict resolution skills. Demonstrated leadership ability with experience mentoring or coordinating staff. Preferred: LPN or Associate degree. Customer service background. Previous experience supervising or training staff in a clinical environment. Core Competencies: Compassion: Demonstrates empathy and genuine care in every interaction. Leadership: Guides by example, fosters teamwork, and supports staff development. Respect: Treats all patients and team members with professionalism and dignity. Excellence: Strives for accuracy, timeliness, and continuous improvement in all tasks. Physical Requirements: Must be able to sit, stand, and walk for extended periods. May require light lifting (up to 20 lbs.) for supplies or office materials. Must have visual and auditory acuity to operate computer systems and phones. Compensation and Benefits: The anticipated base hourly rate for this position ranges from $25.00 to $27.00 per hour, depending on experience. Additionally, this position may be eligible for a discretionary annual bonus and other company-sponsored benefits. Benefits include: 401(k) retirement savings plan with company match Comprehensive health insurance (medical, prescription drug, dental, and vision) * Paid time off, including vacation/personal days, holidays, and sick time Opportunities for ongoing training, certification, and professional development Please note that individual total compensation will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to: location, skill level, years and depth of relevant experience, and education. EEOC Statement Vanguard Medical Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Strategic Regulatory Programme Manager

London, ENG, GBhybrid

Project Contractor Project ContractorStrategic Regulatory Programme Manager London/ Manchester / Hybrid Job Description Join Vanguard Europe’s Regulatory Program Office (RPO) within Regulatory Enablement to lead multi regulation implementation across our European business. You will translate complex EU rules into practical, efficient business outcomes across EU AI Act, Consumer Composite Investments (CCI) and ESG \& non ESG regimes. You will drive programme planning, execution, and governance across empowered, cross functional teams; produce executive ready communication and SteerCo materials; lead SteerCos and working groups; and embed compliant, scalable BAU operations with clear RACI and Target Operating Models (TOMs), balancing regulatory expectations with commercial outcomes. Responsibilities: Programme Delivery \& Governance Lead end to end delivery for priority EU regulatory initiatives. Build and manage integrated plans/roadmaps, critical paths, dependencies, and RAID \& decision logs; maintain momentum and deliver to milestones. Produce clear, concise SteerCo packs, executive summaries, options papers, and dashboards; lead SteerCos to secure decisions and align stakeholders. Chair/coordinate working groups and cross functional sessions; “cut through” noise to drive clarity, ownership, and timely action. Horizon Scanning \& Scoping Engage with an active, up to date view of key European regulatory developments (EU AI Act, CCI, DORA, ESG/Disclosure, investor \& consumer protection, data/tech). Translate developments into structured scoping documents (impact, options, delivery pathways, resourcing, risks, dependencies) and socialise across Compliance, Legal, Risk, Operations, Technology, Product, Distribution, Data, and Finance. Business Integration, TOM \& BAU Transition Design pragmatic operating models, processes, controls, and disclosure frameworks that meet regulatory outcomes and improve operating efficiency. Define and embed RACI (roles \& responsibilities) and acceptance criteria for BAU ownership; ensure documentation is audit ready and complete at closure. Oversee project closure: TOM confirmed, controls landed, ownership assigned, training \& procedures in place, and post implementation reviews scheduled. Traceability, Documentation \& Assurance Ensure end to end traceability from regulatory requirement, business requirement, process/control design, testing/assurance and sign off. Produce and maintain high quality artefacts: BRDs/requirements, impact assessments, RACIs, process maps, control libraries, testing evidence, and executive communications. Stakeholder \& Senior Leadership Engagement Manage and influence senior stakeholders (business heads, functional leads, control partners, SMFs) with clear recommendations and trade offs. Partner closely with Compliance and Legal to align interpretations, evidence expectations, and engagement with regulators/industry bodies. Efficiency, Tooling \& Ways of Working Improve productivity and generate scale via reusable templates, playbooks, standard artefacts, and sensible automation/AI aligned to risk appetite. Drive commercially mindful decisions, sequencing, prioritisation, and proportionate solutions that avoid duplication and reduce cycle times. People \& Collaboration Model inclusive, respectful, empathetic behaviours that help all crew thrive; value diverse viewpoints and constructive challenge. Provide day to day direction and coaching to RPO team members (incl. Business Analysts) to raise delivery quality and consistency. Qualifications and Skills Why Vanguard? Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. Inclusion Statement Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Strategic Regulatory Programme Manager

London, ENG, GBhybrid

Project Contractor Project ContractorStrategic Regulatory Programme Manager London/ Manchester / Hybrid Job Description Join Vanguard Europe’s Regulatory Program Office (RPO) within Regulatory Enablement to lead multi regulation implementation across our European business. You will translate complex EU rules into practical, efficient business outcomes across EU AI Act, Consumer Composite Investments (CCI) and ESG \& non ESG regimes. You will drive programme planning, execution, and governance across empowered, cross functional teams; produce executive ready communication and SteerCo materials; lead SteerCos and working groups; and embed compliant, scalable BAU operations with clear RACI and Target Operating Models (TOMs), balancing regulatory expectations with commercial outcomes. Responsibilities: Programme Delivery \& Governance Lead end to end delivery for priority EU regulatory initiatives. Build and manage integrated plans/roadmaps, critical paths, dependencies, and RAID \& decision logs; maintain momentum and deliver to milestones. Produce clear, concise SteerCo packs, executive summaries, options papers, and dashboards; lead SteerCos to secure decisions and align stakeholders. Chair/coordinate working groups and cross functional sessions; “cut through” noise to drive clarity, ownership, and timely action. Horizon Scanning \& Scoping Engage with an active, up to date view of key European regulatory developments (EU AI Act, CCI, DORA, ESG/Disclosure, investor \& consumer protection, data/tech). Translate developments into structured scoping documents (impact, options, delivery pathways, resourcing, risks, dependencies) and socialise across Compliance, Legal, Risk, Operations, Technology, Product, Distribution, Data, and Finance. Business Integration, TOM \& BAU Transition Design pragmatic operating models, processes, controls, and disclosure frameworks that meet regulatory outcomes and improve operating efficiency. Define and embed RACI (roles \& responsibilities) and acceptance criteria for BAU ownership; ensure documentation is audit ready and complete at closure. Oversee project closure: TOM confirmed, controls landed, ownership assigned, training \& procedures in place, and post implementation reviews scheduled. Traceability, Documentation \& Assurance Ensure end to end traceability from regulatory requirement, business requirement, process/control design, testing/assurance and sign off. Produce and maintain high quality artefacts: BRDs/requirements, impact assessments, RACIs, process maps, control libraries, testing evidence, and executive communications. Stakeholder \& Senior Leadership Engagement Manage and influence senior stakeholders (business heads, functional leads, control partners, SMFs) with clear recommendations and trade offs. Partner closely with Compliance and Legal to align interpretations, evidence expectations, and engagement with regulators/industry bodies. Efficiency, Tooling \& Ways of Working Improve productivity and generate scale via reusable templates, playbooks, standard artefacts, and sensible automation/AI aligned to risk appetite. Drive commercially mindful decisions, sequencing, prioritisation, and proportionate solutions that avoid duplication and reduce cycle times. People \& Collaboration Model inclusive, respectful, empathetic behaviours that help all crew thrive; value diverse viewpoints and constructive challenge. Provide day to day direction and coaching to RPO team members (incl. Business Analysts) to raise delivery quality and consistency. Qualifications and Skills Why Vanguard? Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. Inclusion Statement Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Jobs at Vanguard

Open roles

Sr Lead Data Analyst (Marketing Advanced Analytics)

Senior Data Analyst – Workplace Solutions

Lead Medical Assistant

Strategic Regulatory Programme Manager

Strategic Regulatory Programme Manager

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