Jobs at Qbe

Reserving Actuary

Transformation and Excellence Manager

Primary Details Time Type: Full time Worker Type: Employee Transformation and Excellence Manager Location: London, or Leeds Type: Permanent, full time Happy to talk flexible working The Opportunity QBE Europe is recruiting for a Transformation and Excellence Manager to join the FAL (Finance, Actuarial and Legal) Data and Change team. The role can be based in our London or Leeds office. The Transformation and Excellence Manager plays a crucial role in executing and supporting chang e across FAL (Finance, Actuarial and Legal) division. We are seeking for a profile that is all rounded Finance professional. Whether coming from a Finance background (e.g. qualified accountant) or a traditional change role with strong Finance knowledge (e.g. change consultant, business analyst, process excellence, or project manager), this individual brings a flexible mindset and a desire to grow and specialise. This role focusses on delivering meaningful change, supporting both continuous improvement and strategic initiatives. It offers the opportunity to develop a broad skillset while contributing to the division’s strategic goals. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Discovery and analysis: conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis Impact assessment and problem solving: analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems; guide thinking to ensure that problems and objectives are well understood and defined Business requirements: work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required Project management: build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objective Stakeholder engagement: build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration Change management: implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working Reporting and documentation: maintain accurate and comprehensive documentation of process taxonomy and change activities Continuous improvement: support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL Functional expertise: understand the processes, data flows and systems that Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives. About you The role suits someone who enjoys solving problems, making things better, and helping teams work smarter. The individuals are curious and analytical, organised and focussed on getting things done, adaptable and open to leaning. Whatever your background, you are keen to grow your skills and take on new challenges. You’re organised and focused on getting things done. You know how to build a project plan, keep things on track, and make sure everyone knows what they need to do. You’re also a great communicator who listens well and builds strong relationships with stakeholders. You’re adaptable and open to learning. You want to develop your own expertise and focus on your professional growth, as well as lead and coach others. Insurance experience preferred Experience of line management and coaching Finance end-to-end process knowledge preferred Ability to work cross-functionally and communicate effectively with technical and non-technical teams Experience working in a change environment leading or supporting change initiatives Able to identify problems, analyse data, and measure the impact of changes on processes and systems Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards \& Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer To learn more about our achievements, click here Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Skills: Business Transformation, Client Counseling, Commercial Acumen, Communication, Critical Thinking, Financial Products, Intentional collaboration, Managing performance, Performance Management (PM), Project Delivery, Risk Management, Sound Judgment, Stakeholder Management, Succession Planning, Waterfall Model How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Transformation and Excellence Analyst

Primary Details Time Type: Full time Worker Type: Employee Transformation and Excellence Analyst Location: London, or Leeds Type: Permanent, full time Happy to talk flexible working The Opportunity QBE Europe is recruiting for a Transformation and Excellence Analyst to join the FAL (Finance, Actuarial and Legal) Data and Change team. The role can be based in our London or Leeds office. The Transformation and Excellence Analyst plays a crucial role in executing and supporting change across FAL (Finance, Actuarial and Legal) division. We are seeking for a profile that is all rounded Finance professional. Whether coming from a Finance background (e.g. qualified or part-qualified accountant) or a traditional change role with strong Finance knowledge (e.g. change consultant, business analyst, process excellence, or project manager), this individual brings a flexible mindset and a desire to grow and specialise. This role focusses on delivering meaningful change, supporting both continuous improvement and strategic initiatives. It offers the opportunity to develop a broad skillset while contributing to the division’s strategic goals. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Discovery and analysis: conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis Impact assessment and problem solving: analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems Business requirements: work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required Project management: build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objective Stakeholder engagement: build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration Change management: implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working Reporting and documentation: maintain accurate and comprehensive documentation of process taxonomy and change activities Continuous improvement: support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL Functional expertise: build a good understanding of the processes, data flows and systems that Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives About you The role suits someone who enjoys solving problems, making things better, and helping teams work smarter. The individuals are curious and analytical, organised and focussed on getting things done, adaptable and open to leaning. Whatever your background, you are keen to grow your skills and take on new challenges. You’re organised and focused on getting things done. You know how to build a project plan, keep things on track, and make sure everyone knows what they need to do. You’re also a great communicator who listens well and builds strong relationships with stakeholders. You’re adaptable and open to learning. You want to develop your own expertise and focus on your professional growth, without the pressure of having to lead or coach others just yet. Insurance experience preferred Finance end-to-end process knowledge preferred Ability to work cross-functionally and communicate effectively with technical and non-technical teams Experience working in a change environment leading or supporting change initiatives Able to identify problems, analyse data, and measure the impact of changes on processes and systems Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards \& Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year * Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer To learn more about our achievements, click here Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Skills: Business Transformation, Client Counseling, Critical Thinking, Financial Products, Influencing Others (Inactive), Intentional collaboration, Managing performance, Microsoft Applications, Negotiation, Performance Management (PM), Risk Management, Sound Judgment, Stakeholder Management, Succession Planning, Waterfall Model How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

IT Business Analytics Manager

Primary Details Time Type: Full time Worker Type: Employee IT Business Analytics Manager Location: London Type: Permanent, full time Hybrid role, happy to talk flexible working The Opportunity QBE Europe are recruiting a IT Business Analytics Manager to join our team on a full time, permanent basis focusing on change in the Claims and Operations space. As an IT Business Analysis Manager, you’ll manage and mentor a team of analysts while acting as the vital link between business and IT. You’ll shape strategy, drive agile delivery, and lead process and systems analysis to unlock value across the organisation. With a focus on innovation, collaboration, and continuous improvement, this role offers the opportunity to influence strategic roadmaps, deliver meaningful change, and build strong relationships with stakeholders and industry experts alike. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Manage a team of Business Analysts providing coaching and mentoring. Act as the interface between business and IT teams to provide analysis support, building domain expertise to support your aligned business unit in shaping their strategy. Lead in an agile working environment, encouraging collaboration, innovation, and flexibility. Specialise in process, business, or systems analysis to identify gaps and define or redesign processes. Manage essential process documentation and project implementation by collaborating with business partners. Contribute to the development and maintenance of the strategic technical roadmap for the domain. Support the implementation of business-led change to achieve business objectives. Drive overall improvement in the quality of analysis outputs. Build relationships with industry experts and stakeholders to align solutions with business and IT strategy. Facilitate workshops and meetings to ensure objectives are met. Communicate updates and changes in the IT strategy to all business stakeholders. About you Demonstrated ability to effectively communicate with all levels in IT and business. Have strong Insurance and domain expertise. Experience of managing cross functional teams and matrix management. Experience of negotiating and influencing executive level sponsors. Proven experience of interpreting business strategy and translating this into IT strategy. Significant business analysis experience, including managing multiple projects and complex projects. Strong track record of technology delivery. Experience of managing and working with IT external vendors. Significant experience in the insurance industry. Project management experience, business analysis and improvement experience. Experience managing or leading others with increasing levels of responsibility. Some experience in a similar tech service environment within related industries. Experience working in a team-oriented, agile, collaborative environment. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards \& Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year * Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer To learn more about our achievements, click here Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Skills: Adaptability, Analytical Thinking, Business Management, Critical Thinking, Financial Systems, Information Technology Applications, Information Technology Strategies, Intentional collaboration, IT Project Lifecycle, IT Service Management (ITSM), Managing performance, Problem Solving, Risk Management, Stakeholder Management, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Transformation and Excellence Analyst

Primary Details Time Type: Full time Worker Type: Employee Transformation and Excellence Analyst Location: London, or Leeds Type: Permanent, full time Happy to talk flexible working The Opportunity QBE Europe is recruiting for a Transformation and Excellence Analyst to join the FAL (Finance, Actuarial and Legal) Data and Change team. The role can be based in our London or Leeds office. The Transformation and Excellence Analyst plays a crucial role in executing and supporting change across FAL (Finance, Actuarial and Legal) division. We are seeking for a profile that is all rounded Finance professional. Whether coming from a Finance background (e.g. qualified or part-qualified accountant) or a traditional change role with strong Finance knowledge (e.g. change consultant, business analyst, process excellence, or project manager), this individual brings a flexible mindset and a desire to grow and specialise. This role focusses on delivering meaningful change, supporting both continuous improvement and strategic initiatives. It offers the opportunity to develop a broad skillset while contributing to the division’s strategic goals. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Discovery and analysis: conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis Impact assessment and problem solving: analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems Business requirements: work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required Project management: build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objective Stakeholder engagement: build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration Change management: implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working Reporting and documentation: maintain accurate and comprehensive documentation of process taxonomy and change activities Continuous improvement: support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL Functional expertise: build a good understanding of the processes, data flows and systems that Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives About you The role suits someone who enjoys solving problems, making things better, and helping teams work smarter. The individuals are curious and analytical, organised and focussed on getting things done, adaptable and open to leaning. Whatever your background, you are keen to grow your skills and take on new challenges. You’re organised and focused on getting things done. You know how to build a project plan, keep things on track, and make sure everyone knows what they need to do. You’re also a great communicator who listens well and builds strong relationships with stakeholders. You’re adaptable and open to learning. You want to develop your own expertise and focus on your professional growth, without the pressure of having to lead or coach others just yet. Insurance experience preferred Finance end-to-end process knowledge preferred Ability to work cross-functionally and communicate effectively with technical and non-technical teams Experience working in a change environment leading or supporting change initiatives Able to identify problems, analyse data, and measure the impact of changes on processes and systems Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards \& Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year * Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer To learn more about our achievements, click here Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Skills: Business Transformation, Client Counseling, Critical Thinking, Financial Products, Influencing Others (Inactive), Intentional collaboration, Managing performance, Microsoft Applications, Negotiation, Performance Management (PM), Risk Management, Sound Judgment, Stakeholder Management, Succession Planning, Waterfall Model How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

IT Business Analytics Manager

Primary Details Time Type: Full time Worker Type: Employee IT Business Analytics Manager Location: London Type: Permanent, full time Hybrid role, happy to talk flexible working The Opportunity QBE Europe are recruiting a IT Business Analytics Manager to join our team on a full time, permanent basis focusing on change in the Claims and Operations space. As an IT Business Analysis Manager, you’ll manage and mentor a team of analysts while acting as the vital link between business and IT. You’ll shape strategy, drive agile delivery, and lead process and systems analysis to unlock value across the organisation. With a focus on innovation, collaboration, and continuous improvement, this role offers the opportunity to influence strategic roadmaps, deliver meaningful change, and build strong relationships with stakeholders and industry experts alike. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Manage a team of Business Analysts providing coaching and mentoring. Act as the interface between business and IT teams to provide analysis support, building domain expertise to support your aligned business unit in shaping their strategy. Lead in an agile working environment, encouraging collaboration, innovation, and flexibility. Specialise in process, business, or systems analysis to identify gaps and define or redesign processes. Manage essential process documentation and project implementation by collaborating with business partners. Contribute to the development and maintenance of the strategic technical roadmap for the domain. Support the implementation of business-led change to achieve business objectives. Drive overall improvement in the quality of analysis outputs. Build relationships with industry experts and stakeholders to align solutions with business and IT strategy. Facilitate workshops and meetings to ensure objectives are met. Communicate updates and changes in the IT strategy to all business stakeholders. About you Demonstrated ability to effectively communicate with all levels in IT and business. Have strong Insurance and domain expertise. Experience of managing cross functional teams and matrix management. Experience of negotiating and influencing executive level sponsors. Proven experience of interpreting business strategy and translating this into IT strategy. Significant business analysis experience, including managing multiple projects and complex projects. Strong track record of technology delivery. Experience of managing and working with IT external vendors. Significant experience in the insurance industry. Project management experience, business analysis and improvement experience. Experience managing or leading others with increasing levels of responsibility. Some experience in a similar tech service environment within related industries. Experience working in a team-oriented, agile, collaborative environment. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards \& Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year * Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer To learn more about our achievements, click here Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Skills: Adaptability, Analytical Thinking, Business Management, Critical Thinking, Financial Systems, Information Technology Applications, Information Technology Strategies, Intentional collaboration, IT Project Lifecycle, IT Service Management (ITSM), Managing performance, Problem Solving, Risk Management, Stakeholder Management, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Transformation and Excellence Analyst

Primary Details Time Type: Full time Worker Type: Employee Transformation and Excellence Analyst Location: London, or Leeds Type: Permanent, full time Happy to talk flexible working The Opportunity QBE Europe is recruiting for a Transformation and Excellence Analyst to join the FAL (Finance, Actuarial and Legal) Data and Change team. The role can be based in our London or Leeds office. The Transformation and Excellence Analyst plays a crucial role in executing and supporting change across FAL (Finance, Actuarial and Legal) division. We are seeking for a profile that is all rounded Finance professional. Whether coming from a Finance background (e.g. qualified or part-qualified accountant) or a traditional change role with strong Finance knowledge (e.g. change consultant, business analyst, process excellence, or project manager), this individual brings a flexible mindset and a desire to grow and specialise. This role focusses on delivering meaningful change, supporting both continuous improvement and strategic initiatives. It offers the opportunity to develop a broad skillset while contributing to the division’s strategic goals. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Discovery and analysis: conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis Impact assessment and problem solving: analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems Business requirements: work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required Project management: build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objective Stakeholder engagement: build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration Change management: implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working Reporting and documentation: maintain accurate and comprehensive documentation of process taxonomy and change activities Continuous improvement: support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL Functional expertise: build a good understanding of the processes, data flows and systems that Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives About you The role suits someone who enjoys solving problems, making things better, and helping teams work smarter. The individuals are curious and analytical, organised and focussed on getting things done, adaptable and open to leaning. Whatever your background, you are keen to grow your skills and take on new challenges. You’re organised and focused on getting things done. You know how to build a project plan, keep things on track, and make sure everyone knows what they need to do. You’re also a great communicator who listens well and builds strong relationships with stakeholders. You’re adaptable and open to learning. You want to develop your own expertise and focus on your professional growth, without the pressure of having to lead or coach others just yet. Insurance experience preferred Finance end-to-end process knowledge preferred Ability to work cross-functionally and communicate effectively with technical and non-technical teams Experience working in a change environment leading or supporting change initiatives Able to identify problems, analyse data, and measure the impact of changes on processes and systems Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards \& Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year * Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer To learn more about our achievements, click here Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Skills: Business Transformation, Client Counseling, Critical Thinking, Financial Products, Influencing Others (Inactive), Intentional collaboration, Managing performance, Microsoft Applications, Negotiation, Performance Management (PM), Risk Management, Sound Judgment, Stakeholder Management, Succession Planning, Waterfall Model How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Transformation and Excellence Manager

Primary Details Time Type: Full time Worker Type: Employee Transformation and Excellence Manager Location: London, or Leeds Type: Permanent, full time Happy to talk flexible working The Opportunity QBE Europe is recruiting for a Transformation and Excellence Manager to join the FAL (Finance, Actuarial and Legal) Data and Change team. The role can be based in our London or Leeds office. The Transformation and Excellence Manager plays a crucial role in executing and supporting chang e across FAL (Finance, Actuarial and Legal) division. We are seeking for a profile that is all rounded Finance professional. Whether coming from a Finance background (e.g. qualified accountant) or a traditional change role with strong Finance knowledge (e.g. change consultant, business analyst, process excellence, or project manager), this individual brings a flexible mindset and a desire to grow and specialise. This role focusses on delivering meaningful change, supporting both continuous improvement and strategic initiatives. It offers the opportunity to develop a broad skillset while contributing to the division’s strategic goals. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Discovery and analysis: conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis Impact assessment and problem solving: analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems; guide thinking to ensure that problems and objectives are well understood and defined Business requirements: work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required Project management: build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objective Stakeholder engagement: build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration Change management: implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working Reporting and documentation: maintain accurate and comprehensive documentation of process taxonomy and change activities Continuous improvement: support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL Functional expertise: understand the processes, data flows and systems that Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives. About you The role suits someone who enjoys solving problems, making things better, and helping teams work smarter. The individuals are curious and analytical, organised and focussed on getting things done, adaptable and open to leaning. Whatever your background, you are keen to grow your skills and take on new challenges. You’re organised and focused on getting things done. You know how to build a project plan, keep things on track, and make sure everyone knows what they need to do. You’re also a great communicator who listens well and builds strong relationships with stakeholders. You’re adaptable and open to learning. You want to develop your own expertise and focus on your professional growth, as well as lead and coach others. Insurance experience preferred Experience of line management and coaching Finance end-to-end process knowledge preferred Ability to work cross-functionally and communicate effectively with technical and non-technical teams Experience working in a change environment leading or supporting change initiatives Able to identify problems, analyse data, and measure the impact of changes on processes and systems Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards \& Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer To learn more about our achievements, click here Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Skills: Business Transformation, Client Counseling, Commercial Acumen, Communication, Critical Thinking, Financial Products, Intentional collaboration, Managing performance, Performance Management (PM), Project Delivery, Risk Management, Sound Judgment, Stakeholder Management, Succession Planning, Waterfall Model How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

AI Leadership & Learning Specialist

This is a AI Leadership & Learning Specialist role with QBE based in Sydney, NSW, AU QBE Role Seniority - mid level More about the AI Leadership & Learning Specialist role at QBE Primary Details Time Type: Full time Worker Type: Employee Location: Flexible on QBE office locations in Australia Type: Fixed Term Contract until December 2026 Hybrid role, happy to talk flexible working Click here to discover what it's like to be a part of QBE Group The opportunity This is a unique chance to shape …