Jobs at Momentum

Manager - Account Specialist

USonsiteFrom $30/yr

The Manager, Account Specialist, will be tasked with leading a group of Account Specialists \& Account Managers focused on consistently achieving sales quota, negotiating renewals \& retention. The Account Specialists work together to manage our SMB voice and network customers. The Account Managers are each responsible for a base of assigned customers. You will guide the group in interacting with customers to answer general account questions, contract negotiations, billing research, escalations, and opportunity development. You will be successful in this role by developing relationships with customers and departmental leaders; having a deep understanding of the Momentum services; being creative and resourceful to solve problems, and thrive in a fast-paced environment. This position can be performed remotely and we are able to accept applications in the following states: AL, GA, TN, FL, NC, SC, NJ, PA, TX, KY, OH. Responsibilities: * Manage assignment of tickets that come into the Retail Account Management queue * Assist team with determining strategy for handling requests * Understand the Momentum contracts (Service Order, MACD \& MSA) to be able to explain to customers * Learn the Momentum services and price book to be able to identify opportunities to add new services for customers * Create a plan for proactively renewing accounts and upselling * Be an escalation point for customers and collaborate with leadership in other departments to reach timely resolution * Work closely with customers to identify concerns in an effort to retain business * Hold weekly 1-1s with each team member to track progress to goals, develop funnel, review renewal opportunities \& work together to design a plan to address open customer items Qualifications: * Ability to manage multiple tasks * Ability to thrive in a fast-paced environment * Stay calm during stressful situations * Highly motivated and results oriented * Plans and carries out responsibilities with minimal direction * Customer service oriented * Extremely detail oriented * Works well in a team environment as well as individually * Must have the ability to use a computer, associated software products (i.e., Microsoft Word, Excel, PowerPoint and/or Outlook), and the Internet * Familiarity with Salesforce.com or similar CRM tools is preferred * Excellent communication skills including written communication, speaking and presentation development and delivery * Employee must be available to work 8:30-5:00pm Monday-Friday and be available for extended hours to meet customer needs and handle urgent situations, travel is expected to be less than 5% Requirements: * A four-year undergraduate degree is preferred * A minimum of two years’ experience in the Unified Communications industry is required * A minimum of two years’ management experience leading a team focused on upselling, renewing \& retention is required

1 month agovia universal intelligenceApply ›

Personal Trainer

Ponte Vedra Beach, FLonsiteFrom $25/yr

Are you passionate about helping people build strength, consistency, and confidence in and out of the gym? Momentum Fit is growing, and we’re looking for a dynamic Personal Trainer / Strength \& Conditioning Coach to join our high-performing team. This role is ideal for someone who thrives in a community-centered, education-forward, team environment. Whether you’re seeking a part-time role with purpose or a long-term full-time coaching career, we’d love to meet you. What You’ll Do Client Programming \& Coaching * Conduct personalized assessments and design effective training programs * Lead safe, engaging, and challenging private, semi-private, and group training sessions * Complete 6-week check-ins and client progress updates * Support behavior change and habit-building through lifestyle coaching Communication \& Relationships * Build genuine relationships with clients - know their names and their stories. * Communicate clearly and confidently about who we are and what we do * Respond to leads and participate in the consultation process Professional Development * Stay up-to-date with CEUs and industry trends (certification must remain current) * Join weekly team meetings, monthly 1:1s, and quarterly team planning meetings to grow with Momentum. Team \& Community * Engage with our training team and contribute to a positive gym culture * Represent Momentum at one community event per quarter * Participate in content creation: 1 blog, podcast, or social post per month Operations \& Facility Care * Keep our space clean and welcoming for clients and staff * Monitor Mindbody for waivers and check-outs * Collect payment from clients when they need to renew training packages. We will train you on MindBody and our systems. * Block off unavailable hours, and request time off at least 2 weeks in advance - We try to maintain flexibility with our team member's schedules. What We Offer * Starting pay: $25/hour * Clear path to full-time salary eligibility (after 1 year and 35 hrs/week average) * 401(k) with 3.5% match after 1 year of employment * Performance-based raises and bonus eligibility * Paid Time Off: * Years 1–5: 10 days * Years 6+: 15 days What We’re Looking For * Certified Personal Trainer or Strength Coach (or working toward it) - Ideally ACSM-EP or CSCS * BS or Higher Degree in an Exercise Science-related field * Coachable, growth-minded, and driven by excellence * Excellent communicator with a passion for education and client care * Comfortable with social media, content creation, and community networking * Available to work at least 15 hours per week About Us At Momentum Fit , we believe fitness is a journey, not a destination. Founded in 2005, we’re known for our customized approach to strength training, tight-knit coaching team, and commitment to empowering every client, whether recovering from injury or training for life. Ready to coach with purpose? Apply now or reach out directly to learn more. Let’s build something powerful—together.

3 months agovia universal intelligenceApply ›

Product Specialist

Centurion, GP, ZA

Introduction Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page. Role Purpose Play a leading role in the strategic design, development and management of guaranteed annuity and structured product solutions, ensuring competitiveness and alignment with business objectives. Requirements Academically qualified associate or fellow actuary. Minimum of 3 years' experience within the life insurance or investments industry. Experience with guaranteed annuities and/or structured products will be advantageous. Product development and pricing experience will be advantageous. Leadership and project management skills. The ability to interrogate, balance stakeholders’ needs and critical thinking. Technical skills. Attention to detail. Duties \& ResponsibilitiesResponsibilities and work outputs Take the lead in developing and maintaining guaranteed annuities and structured products for any changes from a system, process and experience perspective. Drive innovation in product design to maintain market leadership and meet evolving client needs. Oversee and enhance pricing models to ensure financial soundness and competitiveness. Present strategic proposals and insights to governance forums including Product Management Committees and Manco. Monitor market trends and competitiveness of solutions. Provide expert guidance on complex pricing and special quote scenarios, balancing stakeholder interests. Act as a senior subject matter expert to internal and external stakeholders. Mentor and develop junior product specialists and analysts, fostering a high-performance culture. Collaborate with actuarial, finance, distribution, and IT teams to implement product enhancements. Self-management and Teamwork (People) Participating in and contributing to a culture which builds rewarding relationships, facilitates feedback and promotes excellence. Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders. Positively influence and participate in change initiatives. Continuously develop own expertise in terms of professional, industry and legislation knowledge. Contribute to continuous innovation through the development, sharing and implementation of new ideas. Take ownership for driving career development. Effectively manage time and ensure optimal productivity. Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements. Be self-confident, self-motivated and relentlessly pursue targets and goals. Competencies Product \& Technical Knowledge Customer \& Stakeholder Engagement Communication Skills Sales \& Commercial Acumen Analytical \& Problem-Solving Skills Training \& Support Competency Collaboration \& Cross-Functional Teamwork Adaptability \& Continuous Learning Organisational \& Time Management Skills Systems \& Technology Competence