Jobs at Accor

4 open positions · From $30

Open roles

Graphic Designer Assistant Manager, Marketing Communications Executive, Marketing Communications Business Analyst

Graphic Designer

Singapore, S00, SGFrom $30/yr

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description The Graphic Designer – Lifestyle Portfolio develops visual communications and creative assets for lifestyle-led portfolios across Fairmont Singapore and Swissôtel The Stamford, with emphasis on selected restaurant and bar brands, PR-led campaigns, IP collaborations, social and digital assets, in-house promotions and guest-facing materials. The role supports the Marketing Communications team by translating campaign briefs into brand-aligned, commercially effective creative across print and digital channels. Responsibilities CREATIVE DESIGN \& BRAND CONSISTENCY * Design and adapt creative assets for hotel, F\&B, lifestyle, spa, events, partnerships and internal stakeholder requirements across print, digital and in-house channels. * Ensure all artwork follows Fairmont, Swissôtel, Accor, restaurant brand and partner/IP guidelines, including typography, logo usage, imagery, layout, colour treatment and tone. * Develop visual concepts, layout directions, campaign key visuals, digital assets, menus, posters, social templates, display materials, EDM visuals, website banners and presentation assets. * Support visual storytelling for PR-led campaigns, lifestyle collaborations, restaurant launches, guest activations and special events. * Maintain strong version control, file organisation and artwork archiving practices. LIFESTYLE, F\&B \& PUBLIC RELATIONS CAMPAIGN SUPPORT * Provide creative support for assigned lifestyle and F\&B portfolios, particularly restaurant and bar campaigns, culinary events, collaborations, festive promotions and media-led initiatives. * Develop mood boards, design references and visual directions to support photography, videography and campaign concepts. * Work closely with Marketing Communications leads to interpret briefs, clarify objectives and recommend effective creative solutions. * Adapt approved campaign visuals across multiple formats and dimensions for digital screens, social media, websites, email banners, in-house displays and printed collateral. * Support quick-turnaround artwork requirements while maintaining brand quality and accuracy. PRODUCTION, ARTWORK \& VENDOR COORDINATION * Prepare print-ready and digital-ready files according to supplier specifications, platform requirements and internal production standards. * Coordinate with printers, production vendors, photographers and internal stakeholders on artwork specifications, proofs, colour checks and delivery timelines. * Review proofs and final outputs to ensure quality, accuracy and brand compliance before production or publishing. * Maintain knowledge of design, hospitality, F\&B, social media and digital content trends to keep creative output fresh and relevant. TEAM COLLABORATION \& WORKFLOW * Work collaboratively with the Director, Assistant Manager, Senior Executive, Coordinator and fellow Graphic Designer to manage workload, priorities and design handovers. * Participate in creative discussions and provide design recommendations that balance brand requirements, guest appeal, readability and production practicality. * Support maintenance of creative templates, editable files, asset banks and approved design systems. OTHERS * Comply with hotel and department policies and procedures at all times. * Perform any other design-related duties as assigned by Management. Qualifications* Diploma or Degree in Graphic Design, Visual Communication, Multimedia Design or a related discipline. * Minimum 4–5 years of graphic design experience, preferably in hospitality, lifestyle, F\&B, retail, FMCG, luxury or creative agency environments. * Strong proficiency in Adobe Creative Cloud, particularly InDesign, Illustrator and Photoshop; motion graphics or video editing skills are an advantage. * AI-enabled designer with the ability to leverage relevant AI tools and technologies to enhance creative workflows and efficiency. * Strong understanding of design principles including layout, typography, colour, visual hierarchy, image selection and brand guidelines. * Proven ability to develop creative assets across print and digital channels, including social media, web banners, EDMs, menus, posters, sales materials and event collateral. * Excellent attention to detail, file management and ability to manage multiple projects and meet tight deadlines. * Strong communication and collaboration skills, with the ability to interpret creative briefs and work effectively with marketers, business units and external suppliers. * Creative, adaptable and service-oriented, with a strong interest in hospitality, lifestyle and dining. * Good command of spoken and written English; proficiency in a second language is an advantage.

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Assistant Manager, Marketing Communications

Singapore, S00, SGFrom $30/yr

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description The Assistant Marketing Communications Manager develops and leads communications strategies for assigned revenue streams and lifestyle-led portfolios across Fairmont Singapore and Swissôtel The Stamford. This role has a strong focus on campaign management, public relations, media relations, content development, influencer engagement, media planning, partnerships, F\&B storytelling, spa and lifestyle campaigns, while supporting broader hotel, brand and corporate initiatives. The role supports the Director of Marketing Communications in managing campaign execution, agency coordination, media hosting and team workflow. This is a leadership position as second in-charge to lead and manage the team. COMMUNICATIONS \& MEDIA PLANNING * Formulate communications and media calendars for assigned portfolios, ensuring timely and accurate execution of initiatives with relevant business units and stakeholders. * Develop Public Relations angles, media materials, influencer briefs and content narratives that generate positive and relevant coverage across local, regional and international channels. * Develop media plan for campaigns and dedicated business units for brand positioning and/or to meet campaign objectives * Review communications materials including press releases, media pitches, social copy, sales decks, in-house collaterals, ad copy and campaign assets to ensure accuracy, tonality and brand alignment. * Lead assigned awards submissions, canvassing of votes or nominations, and post-award amplification with relevant stakeholders. * Identify partnership opportunities with lifestyle, luxury, F\&B, wellness, cultural and corporate brands to create differentiated guest experiences. LIFESTYLE, PUBLIC RELATIONS \& PORTFOLIO MANAGEMENT * Lead or support lifestyle and Public Relations -driven portfolios such as selected F\&B venues, spa, wellness, partnerships, IP-led collaborations, festive campaigns and hotel stories. * Manage media, blogger, content creator and influencer hosting to drive positive coverage and beneficial commercial outcomes. * Coordinate media familiarisation stays, F\&B tastings, chef interviews, partner activations and hosted experiences in line with approved strategy and budgets. * Support restaurant and bar positioning by developing story angles around culinary concepts, chefs, menus, events, awards and collaborations. * Maintain active awareness of hospitality, lifestyle, dining, wellness and media trends to identify relevant opportunities. CAMPAIGN \& EVENT MANAGEMENT * Conceptualise, plan and execute integrated communications campaigns with the Director, internal team, Public relations agencies, digital partners and business unit stakeholders. * Support marketing and promotion of hotel-led events, ensuring strong attendance, media relevance, guest experience and post-event reporting. * Prepare campaign briefs, timelines, content requirements, photography or videography briefs, creative references and partner deliverables. * Coordinate cross-channel launches across website, social media, email, in-house displays, press outreach, partner platforms and advertising placements. * Monitor campaign performance and prepare updates with recommendations for optimisation. MARKET RESEARCH \& ANALYSIS * Conduct market research to identify consumer preferences, competitor activity, hospitality trends and relevant lifestyle or dining developments. * Analyse public relations , campaign, media monitoring, social and stakeholder feedback to develop informed recommendations that support business goals. * Review competitive communications to identify opportunities for differentiation and stronger positioning. PARTNER, AGENCY \& VENDOR ENGAGEMENT * Manage day-to-day agency, partner and vendor coordination for assigned projects, ensuring clear scopes, timelines, deliverables and approvals. * Host partners and industry contacts for ongoing engagement and potential collaborations. * Support negotiation of value-added partner arrangements that enhance brand relevance, reduce costs or improve guest experiences. BUDGETING \& ADMINISTRATION * Manage campaign and assigned business unit budgets and forecast. * Monitor campaign-level budgets, quotations and supplier costs for assigned projects, ensuring forecast accuracy and procurement compliance. * Support annual budget planning by gathering scopes, historical costs and proposed activity requirements. * Work with the Coordinator to ensure agreements, purchase requests, invoices and accruals are submitted accurately and on time. OTHERS * Comply with hotel and department policies and procedures at all times. * Assist with Sales \& Marketing projects and carry out other duties as assigned by Management. Qualifications* Degree or Diploma in Hospitality, Tourism, Marketing, Communications, Public Relations or a related discipline. * Minimum 3 to 6 years of marketing communications or public relations experience, preferably within hospitality, travel, lifestyle, luxury, F\&B or agency environments. * Leadership – experience in leading and managing teams * Excellent spoken and written English. Fluency in a second language is preferred. * AI-enabled marketer, proficient in Claude, ChatGPT, relevant tools for content creation, presentations, project management * Strong knowledge of marketing communications (Branding, Public Relations , Events, Advertising), hospitality trends, media//KOL connections locally/regionally * Excellent writing, editing, media pitching and content planning skills. * Strong stakeholder management with the ability to work across multiple business units and senior stakeholders. * Ability to brief agencies, designers, photographers and vendors with clear objectives and timelines. * Strong analytical skills with comfort using media monitoring, influencer analysis and campaign performance data. * Creative, proactive and commercially minded, with a passion for hospitality and guest experiences. * Collaborative, adaptable and able to work independently in a fast-paced environment.

1 week agovia search feedApply ›

Executive, Marketing Communications

Singapore, S00, SGFrom $30/yr

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description The Executive, Marketing Communications develops and leads communications strategies for assigned revenue streams and lifestyle-led portfolios across Fairmont Singapore and Swissôtel The Stamford. This role has a strong focus on campaign management, public relations, media relations, content development, influencer engagement, media planning, partnerships, F\&B storytelling, spa and lifestyle campaigns, while supporting broader hotel, brand and corporate initiatives. The role supports the Director of Marketing Communications in managing campaign execution, agency coordination, media hosting and team workflow. COMMUNICATIONS \& MEDIA PLANNING * Formulate communications and media calendars for assigned portfolios, ensuring timely and accurate execution of initiatives with relevant business units and stakeholders. * Develop Public Relations angles, media materials, influencer briefs and content narratives that generate positive and relevant coverage across local, regional and international channels. * Develop media plan for campaigns and dedicated business units for brand positioning and/or to meet campaign objectives * Review communications materials including press releases, media pitches, social copy, sales decks, in-house collaterals, ad copy and campaign assets to ensure accuracy, tonality and brand alignment. * Lead assigned awards submissions, canvassing of votes or nominations, and post-award amplification with relevant stakeholders. * Identify partnership opportunities with lifestyle, luxury, F\&B, wellness, cultural and corporate brands to create differentiated guest experiences. LIFESTYLE, PUBLIC RELATIONS \& PORTFOLIO MANAGEMENT * Lead or support lifestyle and Public Relations -driven portfolios such as selected F\&B venues, spa, wellness, partnerships, IP-led collaborations, festive campaigns and hotel stories. * Manage media, blogger, content creator and influencer hosting to drive positive coverage and beneficial commercial outcomes. * Coordinate media familiarisation stays, F\&B tastings, chef interviews, partner activations and hosted experiences in line with approved strategy and budgets. * Support restaurant and bar positioning by developing story angles around culinary concepts, chefs, menus, events, awards and collaborations. * Maintain active awareness of hospitality, lifestyle, dining, wellness and media trends to identify relevant opportunities. CAMPAIGN \& EVENT MANAGEMENT * Conceptualise, plan and execute integrated communications campaigns with the Director, internal team, Public relations agencies, digital partners and business unit stakeholders. * Support marketing and promotion of hotel-led events, ensuring strong attendance, media relevance, guest experience and post-event reporting. * Prepare campaign briefs, timelines, content requirements, photography or videography briefs, creative references and partner deliverables. * Coordinate cross-channel launches across website, social media, email, in-house displays, press outreach, partner platforms and advertising placements. * Monitor campaign performance and prepare updates with recommendations for optimisation. MARKET RESEARCH \& ANALYSIS * Conduct market research to identify consumer preferences, competitor activity, hospitality trends and relevant lifestyle or dining developments. * Analyse public relations , campaign, media monitoring, social and stakeholder feedback to develop informed recommendations that support business goals. * Review competitive communications to identify opportunities for differentiation and stronger positioning. PARTNER, AGENCY \& VENDOR ENGAGEMENT * Manage day-to-day agency, partner and vendor coordination for assigned projects, ensuring clear scopes, timelines, deliverables and approvals. * Host partners and industry contacts for ongoing engagement and potential collaborations. * Support negotiation of value-added partner arrangements that enhance brand relevance, reduce costs or improve guest experiences. BUDGETING \& ADMINISTRATION * Manage campaign and assigned business unit budgets and forecast. * Monitor campaign-level budgets, quotations and supplier costs for assigned projects, ensuring forecast accuracy and procurement compliance. * Support annual budget planning by gathering scopes, historical costs and proposed activity requirements. * Work with the Coordinator to ensure agreements, purchase requests, invoices and accruals are submitted accurately and on time. OTHERS * Comply with hotel and department policies and procedures at all times. * Assist with Sales \& Marketing projects and carry out other duties as assigned by Management. Qualifications* Degree or Diploma in Hospitality, Tourism, Marketing, Communications, Public Relations or a related discipline. * Minimum 1 to 3 years of marketing communications or public relations experience, preferably within hospitality, travel, lifestyle, luxury, F\&B or agency environments. * Excellent spoken and written English. Fluency in a second language is preferred. * AI-enabled marketer, proficient in Claude, ChatGPT, relevant tools for content creation, presentations, project management * Strong knowledge of marketing communications (Branding, Public Relations , Events, Advertising), hospitality trends, media//KOL connections locally/regionally * Excellent writing, editing, media pitching and content planning skills. * Strong stakeholder management with the ability to work across multiple business units and senior stakeholders. * Ability to brief agencies, designers, photographers and vendors with clear objectives and timelines. * Strong analytical skills with comfort using media monitoring, influencer analysis and campaign performance data. * Creative, proactive and commercially minded, with a passion for hospitality and guest experiences. * Collaborative, adaptable and able to work independently in a fast-paced environment.

1 week agovia search feedApply ›

Business Analyst

O'Fallon, MOFrom $180/yr

\\Only qualified Product Management candidates located within O'Fallon, MO to be considered for this role. \\ Required Education//Certifications Bachelor's degree. Preferred Education/ Certifications Master's degree. Required Skills, Experience, \& Abilities 5+ years of experience with strong business analysis, process improvement, and product management skills. Business analysis experience, including requirements gathering, documentation, and user acceptance testing (UAT). Proven experience in process improvement, process re-engineering, process mapping, bottleneck analysis, and optimization. Experience with UI design from a product management perspective. Strong customer focus, ensuring customer needs are prioritized and addressed. Knowledge of product management tools and practices, including market and product plans, project timelines, workstream management, dashboard reports, market research, pricing, and business case development. Proven ability to synthesize products and services across multiple functional areas into compelling value propositions aligned with global customer needs. Strong analytical, problem-solving, and decision-making skills, with creativity, curiosity, and attention to detail. Self-starter with initiative, resourcefulness, motivation, and a results-oriented mindset. Highly organized, with the ability to manage multiple competing priorities across cross-functional teams. Proven ability to build consensus and influence internal and external business partners at all levels of leadership. Excellent written and verbal communication skills, including the ability to interface with customers. Experience in customer onboarding, legacy system migration, product enhancements, feedback analysis, and tool optimization. Ability to coordinate cross-functional and global teams, support regional launches, drive customer adoption, and manage implementation activities. Desired Skills, Experience, \& Abilities Experience in UI design and development. Experience building and launching products globally. Product experience in digital payments. Job Overview The Product Manager will drive improvements to the Cross-Border Services onboarding experience. The Transfer Solutions team enables the safe, seamless movement of money worldwide through high-priority payment flows, including disbursements, remittances, and bill pay, across bank accounts, mobile wallets, and cards in 180 markets. The role partners with Product, Operations, Compliance, Engineering, and regional teams to identify customer pain points, streamline processes, and implement scalable solutions that improve customer outcomes. Using customer feedback, operational insights, and data-driven analysis, the Manager will optimize onboarding experiences and support broader business objectives. This highly visible, strategically important role operates within a global, cross-functional team in a fast-paced environment. The ideal candidate is customer-focused, analytical, intellectually curious, highly motivated, and committed to improving customer journeys, operational efficiency, and business performance. This is a Manager/L6 individual contributor role with no direct reports. Responsibilities Develop and promote a deep understanding of customer needs, the ecosystem, and key market dynamics. Support customer experience automation initiatives for Cross-Border Services by contributing to new features and automation efforts that improve time to revenue and increase efficiency for customers and the client. Identify and recommend new features, services, and capabilities in partnership with internal and external stakeholders at global and regional levels. Analyze Cross-Border Services deployments with regional sales, product, delivery, and support teams to identify key learnings and drive continuous improvement. Contribute to launch playbooks that guide customer engagement after sale and implementation to maximize the value of each deployment. Monitor regional P\&L optimization against business case commitments. Define clear onboarding process guidance to support effective product scaling across regions.

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Accor office locations

Singapore, S00, SG O'Fallon, MO

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