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Service Operations Coordinator Jobs

4 open positions found · Salary range: $20 - $25

View Service Operations Coordinator
F

Service Operations Coordinator

FinningLisburn, Northern Ireland, UK

From $25/yr

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a detail-oriented organiser with a passion for delivering exceptional customer service? Join Finning, the world’s largest Caterpillar dealer, as a Service Operations Coordinator and play a vital role in ensuring our service operations run smoothly and efficiently. This is your opportunity to be at the heart of a dynamic team, supporting engineers, managing work orders, and making a real impact on customer satisfaction. Job Description: Responsibilities: As a Service Operations Coordinator, you will be the engine behind our service delivery. Your key responsibilities will include: * Managing the full lifecycle of work orders, from creation to closure, ensuring accuracy and timeliness. * Liaising with customers to obtain purchase orders, issue proformas, and keep them informed throughout the service process. * Supporting engineers and service controllers with documentation, planning, and process adherence. * Assisting with timesheet entry and ensuring data is accurately recorded in our systems. * Resolving customer disputes quickly and professionally to maintain high satisfaction levels. Knowledge Skills and Experience: * We are looking for someone who thrives in a fast-paced, customer-focused environment. * Excellent organisational and communication skills, both written and verbal. * A proactive mindset with a strong sense of ownership and pride in delivering quality work. * Experience working with business systems such as Salesforce, SAP, or similar platforms. * A collaborative approach and the ability to support continuous improvement initiatives. * A commitment to delivering outstanding customer service and living the Finning values. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: * A comprehensive benefits package * A supportive and collaborative work environment * Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

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View Service Operations Coordinator
F

Service Operations Coordinator

FinningCannock Wood, England, UK

From $25/yr

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a detail-oriented organiser with a passion for delivering exceptional customer service? Join Finning, the world’s largest Caterpillar dealer, as a Service Operations Coordinator and play a vital role in ensuring our service operations run smoothly and efficiently. This is your opportunity to be at the heart of a dynamic team, supporting engineers, managing work orders, and making a real impact on customer satisfaction. Job Description: Responsibilities: As a Service Operations Coordinator, you will be the engine behind our service delivery. Your key responsibilities will include: * Managing the full lifecycle of work orders, from creation to closure, ensuring accuracy and timeliness. * Liaising with customers to obtain purchase orders, issue proformas, and keep them informed throughout the service process. * Supporting engineers and service controllers with documentation, planning, and process adherence. * Assisting with timesheet entry and ensuring data is accurately recorded in our systems. * Resolving customer disputes quickly and professionally to maintain high satisfaction levels. Knowledge Skills and Experience: * We are looking for someone who thrives in a fast-paced, customer-focused environment. * Excellent organisational and communication skills, both written and verbal. * A proactive mindset with a strong sense of ownership and pride in delivering quality work. * Experience working with business systems such as Salesforce, SAP, or similar platforms. * A collaborative approach and the ability to support continuous improvement initiatives. * A commitment to delivering outstanding customer service and living the Finning values. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: * A comprehensive benefits package * A supportive and collaborative work environment * Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

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View Operations & Client Services Coordinator
J

Operations & Client Services Coordinator

JobgetherCanada

$20 - $25/yr

Accountabilities: You will help maintain efficient business operations while delivering responsive client support and reliable administrative assistance to the executive team. Your responsibilities will include: Client services: Respond to client questions regarding billing, accounts, schedules, contracts, and services, ensuring clear and professional communication. Payment and renewal follow-ups: Monitor delayed, declined, or failed payments and track upcoming contract renewals to ensure timely follow-up. Issue coordination: Work with relevant internal teams to resolve client concerns and escalate sensitive, unusual, or urgent matters to leadership. Operational reporting: Review operational reports, identify items requiring attention, and follow up on missing information, inconsistencies, and potential issues. Record management: Maintain accurate and up-to-date client, employee, billing, and operational records across company systems. Compensation and payroll support: Track compensation changes, client credits, and important employee conversations, while assisting with time-tracking corrections and payroll preparation. Administrative operations: Support recurring administrative processes, special projects, and other operational tasks as needed. Technology administration: Create and maintain email addresses, user accounts, team access permissions, and Google Workspace groups. Basic technical support: Troubleshoot routine account and technology issues, maintain accurate system information, and learn new software-based workflows. Executive assistance: Manage calendars, appointments, and meeting schedules; organize executive inboxes; and identify urgent or time-sensitive messages. Communication and follow-up: Assist with drafting emails, conducting research, tracking follow-up items, and providing general administrative support to executive team members. Confidentiality and accountability: Handle sensitive information discreetly, complete tasks accurately, and ensure important responsibilities are addressed without constant reminders. Requirements: The ideal candidate is organized, dependable, and comfortable balancing client communication with operational and executive support responsibilities. They should demonstrate sound judgment, strong attention to detail, and the ability to work independently in a remote environment. Key qualifications include: Excellent written and spoken English, with the ability to communicate professionally with clients, colleagues, and leadership. Experience in operations, administration, executive assistance, customer service, or a related support function. Strong client service skills and the ability to handle inquiries, follow-ups, and sensitive situations professionally. Proficiency with Google Workspace and confidence using digital tools, managing user accounts, and learning new platforms quickly. Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines. Strong attention to detail when maintaining records, reviewing reports, and handling administrative or financial information. Proactive problem-solving skills and good judgment when determining which issues to resolve independently and which to escalate. Ability to work autonomously, take ownership of responsibilities, and maintain consistent performance without frequent supervision. Professional discretion when handling confidential client, employee, payroll, and executive information. Reliable availability and responsiveness from Monday through Friday, with the ability to maintain a consistent weekday schedule. Experience with billing, payroll, accounts receivable, remote teams, or service-based businesses is beneficial but not required. Benefits: Remote work: Work remotely without a requirement to work from a physical office. Part-time schedule: 20–25 hours per week. Weekday flexibility: Exact working hours may offer some flexibility, provided you maintain consistent availability and reliable responsiveness Monday through Friday. Broad responsibilities: Gain experience across client services, business operations, technology administration, and executive support. Ownership and autonomy: Opportunity to manage responsibilities independently and contribute directly to smooth business operations. Compensation: Salary or hourly pay rate is not specified in the job description. Additional benefits: Healthcare, paid time off, and other benefits are not specified. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

1 week agovia ats pollingApply ›
View Operations & Client Services Coordinator
J

Operations & Client Services Coordinator

JobgetherIndia

$20 - $25/yr

Accountabilities: You will help maintain efficient business operations while delivering responsive client support and reliable administrative assistance to the executive team. Your responsibilities will include: Client services: Respond to client questions regarding billing, accounts, schedules, contracts, and services, ensuring clear and professional communication. Payment and renewal follow-ups: Monitor delayed, declined, or failed payments and track upcoming contract renewals to ensure timely follow-up. Issue coordination: Work with relevant internal teams to resolve client concerns and escalate sensitive, unusual, or urgent matters to leadership. Operational reporting: Review operational reports, identify items requiring attention, and follow up on missing information, inconsistencies, and potential issues. Record management: Maintain accurate and up-to-date client, employee, billing, and operational records across company systems. Compensation and payroll support: Track compensation changes, client credits, and important employee conversations, while assisting with time-tracking corrections and payroll preparation. Administrative operations: Support recurring administrative processes, special projects, and other operational tasks as needed. Technology administration: Create and maintain email addresses, user accounts, team access permissions, and Google Workspace groups. Basic technical support: Troubleshoot routine account and technology issues, maintain accurate system information, and learn new software-based workflows. Executive assistance: Manage calendars, appointments, and meeting schedules; organize executive inboxes; and identify urgent or time-sensitive messages. Communication and follow-up: Assist with drafting emails, conducting research, tracking follow-up items, and providing general administrative support to executive team members. Confidentiality and accountability: Handle sensitive information discreetly, complete tasks accurately, and ensure important responsibilities are addressed without constant reminders. Requirements: The ideal candidate is organized, dependable, and comfortable balancing client communication with operational and executive support responsibilities. They should demonstrate sound judgment, strong attention to detail, and the ability to work independently in a remote environment. Key qualifications include: Excellent written and spoken English, with the ability to communicate professionally with clients, colleagues, and leadership. Experience in operations, administration, executive assistance, customer service, or a related support function. Strong client service skills and the ability to handle inquiries, follow-ups, and sensitive situations professionally. Proficiency with Google Workspace and confidence using digital tools, managing user accounts, and learning new platforms quickly. Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines. Strong attention to detail when maintaining records, reviewing reports, and handling administrative or financial information. Proactive problem-solving skills and good judgment when determining which issues to resolve independently and which to escalate. Ability to work autonomously, take ownership of responsibilities, and maintain consistent performance without frequent supervision. Professional discretion when handling confidential client, employee, payroll, and executive information. Reliable availability and responsiveness from Monday through Friday, with the ability to maintain a consistent weekday schedule. Experience with billing, payroll, accounts receivable, remote teams, or service-based businesses is beneficial but not required. Benefits: Remote work: Work remotely without a requirement to work from a physical office. Part-time schedule: 20–25 hours per week. Weekday flexibility: Exact working hours may offer some flexibility, provided you maintain consistent availability and reliable responsiveness Monday through Friday. Broad responsibilities: Gain experience across client services, business operations, technology administration, and executive support. Ownership and autonomy: Opportunity to manage responsibilities independently and contribute directly to smooth business operations. Compensation: Salary or hourly pay rate is not specified in the job description. Additional benefits: Healthcare, paid time off, and other benefits are not specified. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

1 week agovia ats pollingApply ›

Companies hiring for Service Operations Coordinator

Finning (2)Jobgether (2)

Service Operations Coordinator Salary Data

View detailed salary ranges from 4 listings with reported compensation ›

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