ZscalerRemote - New Jersey, USA; Remote - New York, USAremote
$154,875 - $221,250/yr
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
Job Description for Global Pre-sales Solution Engineer (Payments) Work Location: Mumbai Experience: 10 - 15 years of total experience (4-8 Years relevant experience) About RS Software: RS Software builds global, national and enterprise payment platforms, and has presence in four continents. The product suite combines with knowledge systems built over 30 years, delivering mission-critical payment solutions that combine innovation and entrepreneurship to create the new gold standard for digital payments. With approximately 40% of the global digital payment volumes in 2021 processed on platforms built by RS Software, the vision is to deliver Payments at the Speed of Thought. RS Software is focused on the global payments modernization market, providing large-scale, high-performance payment systems, serving central Infrastructures, financial institutions, payment network providers, payment processors and software companies providing products to the payment industry. The company's product suite offers ISO 20022 ready, open payments architecture using a cloud-based microservices framework - optimizing costs, seamless integrations with commoditized products, and accelerates the pace of adoption. The company’s solutions today are installed in 12 of the top 20 banks in India, and the four major platforms built by RS Software cumulatively process annually 350+ billion transactions world-wide, giving the company a rare track record in the payments domain. RS Software’s product suite is getting recognized in some important markets, which is creating strategic partnerships, the foundation for the company’s long-term growth. RS Software has bult India’s digital payment infrastructure, the three major payment platforms, which are transforming the lives of a billion+ people. • Instant digital payment platform (UPI) • Bill payment platform - Bharat Bill Payment System (BBPS) • Enterprise Fraud and Risk Management (EFRM) Why RS Software? RS provides a unique experience of engaging in some world class product development and prestigious large scale payment platforms that caters to billions of people We provide opportunity to learn and develop high throughput transaction processing systems RS Software is one of the few technology and payment solutions providers where talented individuals have the opportunity to work on cutting-edge, complex, and mission-critical IT projects. We offer ample career opportunities to hardworking and skilled employees. Our Talent Management Program is specifically designed to identify the interests of each employee and match them with suitable career paths within their desired domains, allowing them to make the best possible use of their skillsets in reaching their goals. We invest in the knowledge and skill development of our employees with RS School of Payments – the industry’s most comprehensive training platform. There are three main areas of focus that the Academy and School address: current technology skills, professional development and payments domain knowledge. Our customized training program, well-defined career mapping process and comprehensive appraisal system is designed to help every employee achieve their goals. To address the challenges of relocation, we offer employees coming from other regions reimbursement for expenses associated with their moves as well as complimentary interim facilities, such as guesthouse accommodations, to ease the transition. We also assist employees with finding suitable housing. Role type: Individual contributor (high autonomy), with potential to scale into small team as pre-sales grows Role Summary RS Software is building a world-class Global Pre-Sales organization to win complex payments opportunities through credible proof—not just presentations. We are hiring a Sales Engineer / Solution Engineer based in India to support global pursuits (including North America and partner-led opportunities) by translating customer needs into solution designs, demos, POV/POCs, and executive-ready narratives. This is a high-impact, customer-facing role that also contributes to building the pre-sales operating system: reusable assets, demo/POV environments, standards, and CRM-based influence tracking. The role reports into the Global Pre-Sales Leader / Head of GTM Strategy and works cross-functionally with Sales, Product, Engineering, Marketing, Security/Compliance, and Delivery. Key Responsibilities 1) Discovery, Solution Fit \& Deal Support Lead structured discovery workshops and convert requirements into a clear “requirements → proof” map. Build credible solution fit: architecture, integrations, deployment approach, data flows, and non-functional requirements. Produce crisp pursuit artifacts: deal brief, stakeholder map, mutual action plan, and POV scope. 2) Demo Excellence \& Executive Storytelling Deliver persona-based presentations and demos that tie features to business outcomes and measurable impact. Build storyboarded demos using a “Say → Show → Prove” approach. Communicate tradeoffs and recommendations with confidence and clarity in exec-facing forums. 3) POV/POC Strategy \& Execution (Proof-Led) Scope and execute POV/POCs with explicit success criteria, exit criteria, timeline, and effort sizing. Coordinate cross-functional SMEs (engineering/security/product) to ensure feasibility and delivery readiness. Maintain POV governance to reduce rework and accelerate conversions. 4) Objection Handling, Security/Risk \& RFP Support Handle technical objections (architecture, integration, scalability, resilience, security) calmly and convincingly. Contribute to security questionnaires, standard artifacts, and risk responses. Support RFPs/proposals with accurate solutioning, assumptions, and proof points. 5) Reusable Assets, Content Governance \& CRM Influence Create and maintain reusable assets: reference architectures, POV templates, demo scripts, value tools, and case-study inputs. Log activities and outcomes in CRM to improve influence attribution, stage conversion tracking, and forecast hygiene. Participate in operating cadence: weekly deal reviews, monthly capability sessions, and QBRs. Required Qualifications (Must-Have) 4–8+ years in Sales Engineering / Solution Engineering / Pre-Sales / Solution Consulting for B2B products (SaaS, enterprise software, fintech). Payments domain experience is required (depth can vary). Prefer candidates who already have strong coverage across several areas and are highly motivated to learn the rest quickly. Strong ability to translate business needs into technical solutions (APIs, integrations, workflows, data, controls). Proven experience delivering customer-facing demos and leading technical workstreams during sales cycles. Experience scoping and running POV/POCs with success criteria and structured governance. Strong communication: can write clean artifacts and present to both technical teams and executives. Payments Domain (Required — “have as much as possible, learn the rest”) Required familiarity with core concepts across retail digital payments, such as: Merchant acquiring \& acceptance (North America): processors/acquirers/PayFac models, merchant onboarding, risk/underwriting concepts, chargebacks/disputes. payment flows, auth/clearing/settlement concepts (as relevant), reconciliation, exceptions APIs/integrations common in payments ecosystems operational realities: onboarding, disputes/chargebacks (where relevant), reporting, compliance touchpoints Fraud \& risk management: transaction monitoring, risk signals, rules/ML concepts, ATO patterns, operational workflows. Nice-to-Have Domain Experience (Preferred) Europe digital payments trends: awareness of themes like open banking evolution, instant payments initiatives (e.g., SEPA Instant), ISO 20022 modernization, and PSD2/PSD3-era directionality. What Success Looks Like (KPIs / Outcomes) Measured primarily on quality of influence and repeatability: Improved Demo → Next Step conversion (clear mutual actions after key meetings) Higher POV entry rate and POV → Win conversion Reduced cycle time / rework through better POV scoping and reusable assets Strong artifact quality (deal briefs, architectures, POV plans, security responses) High reuse of standard assets and adherence to operating cadence/CRM hygiene Independently leads solutioning for strategic pursuits Runs exec-ready demos and POV scoping without senior rescue Authors reusable assets adopted by the broader team Influences measurable outcomes (demo→next step, POV conversion, reduced rework) Mentors/junior-coaches (even before direct reports exist) Working Model Time-zone overlap: ability to support a planned overlap with North America when required (structured, not chaotic) * Travel: occasional travel for key pursuits/workshops (as needed)
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Experienced Sales Engineer with 10+ years in pre‑sales and deep expertise in Rocket Software ETX, secure virtual desktop infrastructure, and enterprise connectivity. Strong technical background across Linux/Unix/Windows, mainframe environments, cloud platforms (AWS, Azure, GCP), containers, REST APIs, and network security. Skilled in authentication technologies (SSO, MFA, EntraID, OKTA) and scripting languages. In this role, the candidate supports sales teams by delivering demos, driving POCs, and building trusted customer relationships across EMEA and the DACH region. Acts as an ETX subject matter expert, mentors colleagues, and collaborates closely with regional and virtual sales engineering teams to help close new and existing business. Responsibilities Support the sales team at Rocket Software to successfully close business with new and existing customers, either direct or through the partner channel. Build long-term customer relationships in existing and new accounts. Deliver compelling demonstrations and solution overviews in order to achieve trusted advisor status within key Rocket accounts. Complete POCs that provide the link between business use case and technical solution. As an ETX subject matter expert, provide mentorship and guidance both internally and externally. Demonstrate exceptional interpersonal skills to develop peer level, champion relationships. Work as part of the virtual Connectivity Sales Engineering Team that spans the whole of EMEA Work as part of the DACH regional Sales Engineering Team and your local colleagues. Qualifications 10+ years’ experience in sales engineering or pre-sales technical roles. 10+ years’ experience with Rocket Software ETX. Subject matter expert on the secure virtual desktop infrastructure market including vendors, trends and key priorities of end users. Subject matter expert on ex Opentext Connectivity products including, Exceed, HostExplorer, NFS Maestro Solo, Client, Server and Gateway Technical expert on Linux, Unix \& Windows operating systems. Good understanding of mainframe and as/400 environments and connectivity. Expert on containerisation, cloud platforms (AWS, Azure, GCP) Experience of REST API development Network security \& encryption experience i.e. TLS, SSH, VPN, HTTPS, TN3270, SSL) Good knowledge of Authentication processes and solutions including SSO, MFA, EntraID and OKTA Scripting language experience such as Python, JS, C#. A good level of advanced education is expected but this role is all about the experience and knowledge described in the Qualifications section. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
ZscalerRemote - New Jersey, USA; Remote - New York, USAremote
$154,875 - $221,250/yr
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
Dice is the leading career destination for tech experts at every stage of their careers. Our client, ScrumLink, Inc., is seeking the following. Apply via Dice today! ]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir\="auto" data-turn-id\="request-WEB:9330623b-d727-432e-8c45-96e9dd0f0a68-1" data-turn-id-container\="request-WEB:9330623b-d727-432e-8c45-96e9dd0f0a68-1" data-testid\="conversation-turn-4" data-scroll-anchor\="false" data-turn\="assistant"> Salesforce DevOps Engineer Location : Maryland, MD more 2 location : DC VA 2 days in week Mandatory : Copado Certifications Copado Extension Builder Copado AI Certification Job Summary We are seeking an experienced Salesforce DevOps Engineer to lead and optimize Salesforce release management, CI/CD automation, and environment governance across multiple Salesforce orgs. The ideal candidate will bridge development and operations teams to deliver reliable, scalable, and secure Salesforce deployments using modern DevOps practices and tools such as Copado, Gearset, Jenkins, Git, and Salesforce DX. This role is responsible for managing deployment pipelines, maintaining environment synchronization, enforcing release governance, and ensuring high-quality, low-risk Salesforce releases. The candidate should possess strong technical expertise in Salesforce architecture, metadata management, automation, and Agile delivery methodologies. Key Responsibilities CI/CD \& DevOps Automation Design, implement, and maintain Salesforce CI/CD pipelines using Copado, Gearset, Jenkins, Azure DevOps, or similar tools. Automate build, validation, testing, and deployment processes for Salesforce applications and metadata. Optimize release workflows to improve deployment efficiency, consistency, and reliability. Release Management Own end-to-end Salesforce release planning, coordination, scheduling, and execution across development, QA, UAT, and production environments. Coordinate with developers, QA teams, administrators, and business stakeholders to ensure successful deployments. Perform pre-release validations, deployment readiness reviews, and post-release verification activities. Salesforce Deployment \& Environment Management Manage deployments of Apex classes, Lightning Web Components (LWC), Visualforce pages, Flows, profiles, permission sets, and metadata components. Maintain synchronization across Salesforce sandboxes and production environments. Support sandbox refreshes, data seeding, environment setup, and back-promotion activities. Troubleshoot deployment failures, resolve merge conflicts, and ensure smooth code promotions. Version Control \& Source Management Manage source control repositories using Git/GitHub/Bitbucket. Implement and enforce branching strategies, merge processes, pull requests, and code promotion standards. Ensure code integrity, traceability, auditability, and compliance with DevOps best practices. Security, Governance \& Compliance Implement secure deployment processes with proper segregation of duties and access controls. Conduct regular release audits and identify unauthorized or out-of-process changes. Define and enforce DevOps governance standards, rollback procedures, deployment schedules, and release documentation. Monitoring \& Continuous Improvement Monitor deployment success metrics and troubleshoot pipeline issues proactively. Identify opportunities for automation and process optimization. Maintain deployment logs, audit trails, and release documentation. Support backup, recovery, and data migration activities. Collaboration \& Leadership Work closely with Salesforce developers, administrators, architects, QA teams, and Release Managers. Mentor team members on Salesforce DevOps best practices and CI/CD processes. Promote Agile and DevOps culture across project teams. Required Skills \& Qualifications Technical Skills Strong understanding of Salesforce architecture, metadata management, sandboxes, and deployment processes. Hands-on experience with Copado, Gearset, AutoRABIT, Jenkins, Azure DevOps, Ant Migration Tool, and Salesforce DX (SFDX). Strong experience with Git-based version control systems such as GitHub or Bitbucket. Experience deploying Apex, Lightning Components, Flows, Profiles, and Salesforce metadata. Knowledge of CI/CD concepts, branching strategies, and automated release management. Familiarity with Agile/Scrum methodologies and SDLC best practices. Experience with rollback strategies, deployment validation, and release governance. Soft Skills Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder management abilities. Detail-oriented with strong organizational and multitasking capabilities. Self-motivated with a proactive and collaborative mindset. Education Bachelor s Degree in Computer Science, Information Technology, or related field. Required Experience 5+ years of experience as a Salesforce DevOps Engineer or Salesforce Developer. Proven experience managing Salesforce CI/CD pipelines and release automation. Experience working in Agile environments with sprint planning, daily scrums, and iterative releases. Strong experience with Salesforce deployment tools and source-driven development approaches. Required Certifications Salesforce Certifications Salesforce Certified Administrator Copado Certifications Copado Fundamentals I Copado Fundamentals II Preferred Certifications Salesforce Certifications Salesforce Certified Platform Developer I Salesforce Certified Platform App Builder Salesforce Certified Platform Developer II Copado Certifications Copado Extension Builder Copado AI Certification Preferred Experience Experience supporting higher education or enterprise Salesforce environments. Previous experience with UMor USM environments is a plus. * Knowledge of enterprise release governance and compliance processes.
Salesforce/AWS DevOps Engineer Req number: R7764 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Salesforce/AWS DevOps Engineer, you will play a pivotal role in managing, optimizing, and securing release processes across both the Salesforce ecosystem and AWS cloud infrastructure. Job Description We are looking for a Salesforce/AWS DevOps Engineer for a 6-month contract opportunity with extension. This position is a hybrid opportunity in Trenton, NJ. As a Senior Salesforce \& AWS DevOps Engineer, you will play a pivotal role in managing, optimizing, and securing release processes across both the Salesforce ecosystem and AWS cloud infrastructure. What You’ll Do Manage and optimize established Copado-driven automated release workflows and CI/CD pipelines across Salesforce teams to ensure efficient, timely deployments Understand the Salesforce Meta-data , merge conflicts management using git \& Salesforce Implement Quality gates for Security, Test Coverage and other best practices Implement Change governance and communication for Shared Production infrastructure with multiple independent internal teams and vendors Develop and enforce version control and branching strategies using Git and Copado to maintain consistency across all environment phases Architect, provision, and maintain scalable cloud infrastructure using Terraform to support enterprise environments and applications Design and manage cloud-native CI/CD pipelines using AWS DevOps tools or Jenkins to automate application and infrastructure provisioning Collaborate with development and QA teams to integrate automated testing into both the Copado and AWS pipelines, ensuring high code quality Monitor system performance using Salesforce tools and AWS monitoring services, proactively identifying and resolving operational bottlenecks Maintain documentation for release processes, CI/CD pipelines, Terraform configurations, and cloud environments to ensure transparency and knowledge sharing Stay updated on industry trends and DevOps best practices across both SaaS and public cloud ecosystems to continuously improve release efficiency Required Proficiency in Copado and automated Salesforce release management Proficiency in AWS DevOps tools, services, and cloud infrastructure management Proficiency in Infrastructure as Code (IaC) utilizing Terraform and Jenkins pipelines Familiarity with tools like Jenkins, Terraform Proficiency in AWS DevOps tools and infrastructure management What You’ll Need Required: 10+ years of Enterprise DevOps Experience (SaaS \& Cloud ecosystems) 5+ years of experience understanding the Salesforce meta-data for Change and Release using SFDX, Copado and Git 5+ years of experience with Copado \& Automated Salesforce Release Management 7+ years of experience with AWS DevOps Tools, Services \& Cloud Architecture 7+ years of experience with Infrastructure as Code (IaC) utilizing Terraform 7+ years of CI/CD Pipeline Orchestration via Jenkins or AWS CodePipeline experience 7+ years of Scripting \& Automation experience (Python, Bash, or similar) 7+ years of Git Version Control \& Branching Strategies experience Preferred: 7+ years of Containerization (Docker, ECS/EKS) experience Agile/Scrum Framework Methodology experience Strong scripting capabilities (Python, Bash, or similar) to automate operational workflows Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitors #LI-JM1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111. $75 - $85 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Job Summary: We are seeking an experienced Salesforce DevOps Engineer III to support and enhance our Salesforce delivery ecosystem. The ideal candidate will have strong hands-on experience with Salesforce platform administration and DevOps processes, including release management, deployment automation, code and configuration management, and environment management. This role requires a proactive professional who can work closely with development, QA, product, and business teams to streamline Salesforce deployments, improve release quality, and drive DevOps best practices across Agile delivery teams. Key Responsibilities Manage and support Salesforce DevOps processes across multiple environments. Plan, coordinate, and execute Salesforce releases and deployments. Maintain and optimize source control, branching strategies, and deployment pipelines. Manage Salesforce sandboxes, refreshes, environment strategy, and configuration migrations. Collaborate with developers, administrators, QA teams, and business stakeholders to ensure successful releases. Implement and maintain DevOps tools and automation solutions. Monitor deployment activities and troubleshoot release-related issues. Drive continuous improvement initiatives for Salesforce development and release processes. Participate in Agile ceremonies, including sprint planning, standups, retrospectives, and release planning. Provide technical leadership and influence decisions regarding Salesforce DevOps best practices and governance. Document deployment procedures, release standards, and operational processes. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of Salesforce platform experience. 3+ years of Salesforce DevOps, Release Management, or Deployment Management experience. Hands-on experience with Salesforce environment and sandbox management. Strong understanding of: Release Management Deployment Management Code Management Configuration Management Environment Management Experience working in Agile/Scrum development environments. Strong communication, collaboration, and stakeholder management skills. Proven ability to influence technical decisions and lead cross-functional initiatives. Required Technical Skills Salesforce Salesforce Platform Salesforce Sandboxes Change Sets Salesforce Metadata Management Salesforce Release Management DevOps Tools (Experience with at least one) Flosum Gearset Copado Version Control \& CI/CD Git GitHub GitLab Bitbucket CI/CD Pipelines Agile Methodologies Scrum Agile Development Practices Sprint Planning \& Release Planning Preferred Qualifications Salesforce Certifications (Administrator, Platform App Builder, Platform Developer, or related certifications). Experience with Salesforce DX (SFDX). Experience integrating Salesforce deployments into enterprise CI/CD frameworks. Knowledge of automated testing and quality assurance processes. Experience supporting large-scale Salesforce implementations. Soft Skills Excellent verbal and written communication skills. Strong leadership and mentoring abilities. Ability to influence stakeholders and drive consensus. Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment.
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
ZscalerRemote - New Jersey, USA; Remote - New York, USAremote
$154,875 - $221,250/yr
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
Senior Software Engineer (Salesforce Platform) About the Role A fast-growing global enterprise software company is seeking Senior Software Engineers with Salesforce platform experience to support the evolution and stabilization of its enterprise Salesforce ecosystem following a recent large-scale Service Cloud rollout. The organization is currently in a hypercare and modernization phase, requiring strong engineers who can reverse engineer complex systems, troubleshoot integrations, improve scalability, and contribute across front-end, back-end, and enterprise integration layers. This role is engineering-first and ideal for developers who bring strong software engineering fundamentals along with hands-on Salesforce development experience. Responsibilities • Design, develop, test, and maintain scalable enterprise applications within the Salesforce ecosystem • Support stabilization and hypercare activities after a recent Service Cloud implementation • Reverse engineer existing enterprise systems, integrations, and customizations • Troubleshoot complex production and integration issues across multiple platforms • Build and maintain custom solutions using Apex and Lightning Web Components (LWC) • Develop integrations between Salesforce and external systems such as Microsoft Dynamics 365 and other enterprise platforms • Collaborate with architects and cross-functional engineering teams on solution design and technical strategy • Participate in code reviews, technical design discussions, and engineering best practices • Support CI/CD pipelines, Git workflows, and deployment automation • Contribute to platform modernization and engineering scalability initiatives Required Qualifications • 5+ years of software engineering experience • 2+ years of hands-on Salesforce development experience • Strong proficiency with Apex • Experience building applications using Lightning Web Components (LWC) • Strong understanding of APIs, integrations, and distributed systems • Strong debugging, systems thinking, and problem-solving skills • Experience reverse engineering complex enterprise systems • Familiarity with Git-based workflows using tools such as Bitbucket or GitHub • Experience working in enterprise or SaaS environments • Strong communication and collaboration skills Preferred Qualifications • Experience with Salesforce Service Cloud • Experience integrating Salesforce with ERP, CRM, or operational platforms • Experience with Copado or similar Salesforce DevOps tools • Experience working with front-end engineering frameworks and modern software engineering practices • Experience supporting globally distributed engineering teams • Salesforce certifications preferred but not mandatory Ideal Candidate Profile The ideal candidate is a strong software engineer first, with meaningful Salesforce platform experience. This person should be comfortable operating across front-end engineering, back-end systems, APIs, integrations, and enterprise architecture while also contributing hands-on within the Salesforce ecosystem. Candidates with strong engineering fundamentals, curiosity, ownership mentality, and the ability to quickly understand complex systems will be highly valued. Contract \& Onboarding • Initial contract duration: 3 months • Strong likelihood of extension based on performance and business needs • Hiring process includes background checks
YOUR MISSION: As a Lead/Senior Solution Engineer (f/m/d)* at Parloa, you play a central role in helping customers understand the real value of our conversational AI platform. You'll guide prospects and customers through their technical journey with us - shaping solutions, validating feasibility, and ensuring each engagement is grounded in business impact. Working in close partnership with Sales, you'll run discovery, design architectures, lead technical evaluations, and support a seamless path from first conversation to successful project. IN THIS ROLE YOU WILL: * Be responsible for the full spectrum of the technical sales process, from identifying customer pain to proving solutions. * Work closely with assigned sellers, co-owning accounts, and sales campaigns in the assigned territory. * Develop territory plans, participate in sales calls, lead technical deep dives, and conduct Proof of Value / Proof of Concept sessions with customer technical teams. * Contribute to improving internal processes, documentation, and ways of working. * Represent the customer voice in roadmap conversations with Product and Engineering. * Collaborate with the global Solution Engineering Team, Enterprise Account Executives, Sales Leadership, Professional Services, Product Management, and Sales Enablement. * Attend industry events, customer meetings, and company offsites. WHAT YOU BRING TO THE TABLE: * 5+ years of experience as a Solution Engineer (or similar role) at a SaaS or enterprise technology company. * Strong technical depth - ideally spanning APIs, cloud ecosystems, integrations, and enterprise architecture. * Experience guiding customers through complex sales cycles. * Ability to translate between technical detail and business outcomes with clarity and confidence. * Excellent communication and presentation skills. * Fluency in the local language of the market you cover plus English. * A structured, calm approach to problem-solving, even in high-pressure situations. NICE TO HAVE: * Experience in contact center or VOIP/Telephony. * Familiarity with sales tools such as Salesforce. WHAT'S IN IT FOR YOU? * Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. * Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. * Competitive compensation and equity package. * Flexible working hours, 28 vacation days and workation opportunities. * Access to a training and development budget for continuous professional growth. * Hybrid work environment – we value flexibility but believe great collaboration happens when we connect in person. Your recruiting process at Parloa: Recruiter video call Meet your manager Case Study Peer+VP Interviews Bar Raiser Interview Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa's voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we're expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
YOUR MISSION: As a Lead/Senior Solution Engineer (f/m/d)* at Parloa, you play a central role in helping customers understand the real value of our conversational AI platform. You'll guide prospects and customers through their technical journey with us - shaping solutions, validating feasibility, and ensuring each engagement is grounded in business impact. Working in close partnership with Sales, you'll run discovery, design architectures, lead technical evaluations, and support a seamless path from first conversation to successful project. IN THIS ROLE YOU WILL: * Be responsible for the full spectrum of the technical sales process, from identifying customer pain to proving solutions. * Work closely with assigned sellers, co-owning accounts, and sales campaigns in the assigned territory. * Develop territory plans, participate in sales calls, lead technical deep dives, and conduct Proof of Value / Proof of Concept sessions with customer technical teams. * Contribute to improving internal processes, documentation, and ways of working. * Represent the customer voice in roadmap conversations with Product and Engineering. * Collaborate with the global Solution Engineering Team, Enterprise Account Executives, Sales Leadership, Professional Services, Product Management, and Sales Enablement. * Attend industry events, customer meetings, and company offsites. WHAT YOU BRING TO THE TABLE: * 5+ years of experience as a Solution Engineer (or similar role) at a SaaS or enterprise technology company. * Strong technical depth - ideally spanning APIs, cloud ecosystems, integrations, and enterprise architecture. * Experience guiding customers through complex sales cycles. * Ability to translate between technical detail and business outcomes with clarity and confidence. * Excellent communication and presentation skills. * Fluency in English. * A structured, calm approach to problem-solving, even in high-pressure situations. NICE TO HAVE: * Experience in contact center or VOIP/Telephony. * Familiarity with sales tools such as Salesforce. WHAT'S IN IT FOR YOU? * Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. * Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. * Competitive compensation and equity package. * Flexible working hours, 28 vacation days and workation opportunities. * Access to a training and development budget for continuous professional growth. * Hybrid work environment – we value flexibility but believe great collaboration happens when we connect in person. Your recruiting process at Parloa: Recruiter video call Meet your manager Case Study Peer+VP Interviews Bar Raiser Interview Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa's voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we're expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
ZscalerRemote - New Jersey, USA; Remote - New York, USAremote
$154,875 - $221,250/yr
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary ==================== We are seeking an experienced and highly motivated Salesforce Engineering Manager to lead our team of Salesforce developers and administrators. This role is a critical part of our technology leadership, responsible for guiding a high-performing team, driving the technical vision for our Salesforce platform, and collaborating with business stakeholders to deliver impactful solutions. The ideal candidate will be a hands-on leader with a strong technical background in the Salesforce ecosystem and a passion for coaching and developing talent. Responsibilities ==================== Team Leadership and Development ----------------------------------- Lead, mentor, and manage a team of Salesforce developers and administrators Conduct regular one-on-one meetings, provide performance feedback, and support the professional growth of each team member. Foster a collaborative, inclusive, and high-trust environment that encourages innovation and technical excellence. Oversee project assignments, manage workloads, and ensure the team has the resources and tools needed to succeed. Champion best practices in development, code quality, and testing to maintain the long-term health of the Salesforce org. Management and Communication -------------------------------- Serve as the primary point of contact for business stakeholders, gathering requirements and translating business needs into technical solutions. Act as a strategic partner, advising stakeholders on the capabilities and limitations of the Salesforce platform to ensure a clear understanding of project scope and timelines. Manage a robust and transparent project intake and prioritization process, balancing stakeholder needs with team capacity, business value and existing engineering capabilities. Communicate project status, key decisions, and potential risks to senior leadership and business partners clearly and concisely. Technical Oversight and Strategy ------------------------------------ Leverage an engineering-first mindset to optimise synergies between Salesforce and existing event driven architectures, identifying and championing blended solutions without sacrificing business value. Drive the technical strategy and roadmap for the Salesforce platform, ensuring it aligns with overall business objectives. Architect and design scalable, robust, and maintainable solutions using a blend of declarative tools and programmatic methods (Apex, LWC, Visualforce). Be a champion for AI augmented development and the responsible leveraging of AI capabilities to expedite designs, increase delivery velocity and improve quality. Maintain a deep understanding of Salesforce best practices, new features, and a high-level awareness of emerging technologies. Ensure the team follows proper change management procedures, including source control, CI/CD pipelines, and deployment processes. Act as an escalation point for complex technical challenges, providing guidance and hands-on support when needed. Multi-Org Management ------------------------- Oversee technical governance and data integrity across multiple Salesforce instances, ensuring consistency and seamless integration where needed. Required Qualifications 5 years experience in Salesforce development 2 years experience of leading projects or managing directs Proven experience in stakeholder management, project prioritization, and technical roadmap development. Strong proficiency in Salesforce platform capabilities, including Apex, Lightning Web Components (LWC), and platform automation (Flow). Excellent communication, interpersonal, and problem-solving skills. Preferred Qualifications ============================ Applicants who have backgrounds in healthcare and/or Medicare systems will be given preference. Education ============= Bachelor's degree in Computer Science, Information Technology, or a related field. Salesforce certifications are a must, with a preference for a combination of Developer, Administrator, or Architect credentials. Pay Range The typical pay range for this role is: $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
problem-solvingcommunicationSalesforce ecosystemleadershipApex+4 more
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
PIPECARE Group is one of the leading in-line inspection companies worldwide with over 20 years of experience providing in-line inspection is looking for a Technical Sales Engineer to join our team. The ideal candidate must be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills. We are only considering the candidates who are based in Switzerland. Key Responsibilities \& Authorities Document all associated inquiries received from clients. Ensure that all new inquiries are assigned to proper project number. Obtain approval to bid or decline. Prepare cost estimate and propose a price for the project. Prepare technical proposals and submit them to territory director. Prepare bid bond requirements. Coordinate with other departments within PIPECARE during the bidding or pre-qualification stage. Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood. Coordinate with CMA department to prepare and develop the cost estimate for the project. Request Operations to conduct the site survey if appropriate. Update customer information and Corporate EMS: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; update the forecast by the end of each month; update the status of project regularly. Prepare cost estimate report. Provide all relevant or requested reports to Territory Business Development Manager, Chief Operations Officer and/or Territory Director and Sales Manager. Submit the daily, weekly and monthly reports to Territory Business Development Manager and Sales Manager. Ensure all the related communications associated with the new inquiries are communicated to the territory Chief Operations Officer and /Territory Business Development Manager. Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service. Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review. Ensure all the inquiries are responded on timely basis. Ensure that complete bids are submitted on time or before the target due date. Ensure the project transfers are carried out within 2 days of receipt of confirmation from clients. Achieve the agreed sales targets. Maintain good relationships with customers. Executes other tasks as per request of Sales and Marketing Director and other Executive Team members. Skills/Experience: BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills. Further qualifications or extended course experience in commercial activities Language skills, particularly English, any other languages may be advantageous. Good communication and presentation skills. Good computer skills. Solid technical knowledge of ILI products and applicable industry standards. Experience within the Oil and Gas sector (preferably) or service project based companies. Minimum of 1 year’s experience in commercial and technical tender preparations. Good selling capability. Knowledge of commercial aspects of organization Physical and Mental Requirements: Lifting and Carrying: Ability to lift and carry up to 50 pounds. Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells. Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively. Focus and Multitasking: Ability to maintain focus and multitask effectively. Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments. Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary. About PIPECARE Group: PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies. What we do: In-Line Inspection Services PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements. Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links: PIPECARE Group - YouTube SMART AI CALIPER - Inspection experience like never before Inspection Technologies Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented. Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented. Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy. Ultrasonic Crack Detection: Detects and sizes cracks and colonies of cracks. Caliper (Geometry): Detects and sizes deviations in the ideal circular shape of a pipeline (dents, ovalities, wrinkles, etc.). Specialized Tools and Technologies Combo Tools: Use multiple measurement systems in various combinations. Specialized Tubing Technologies: Designed for Furnace and Downhole Operations. Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.* RctkXozuDz
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
Datadog is seeking a Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take an active technical role in your region supporting customer facing
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
Senior Engineering Manager Vancouver, BCApply nowThe Product team builds features end-to-end. From designing our data models to implementing the subtle interaction behaviors that differentiate good software from great software. We work closely with UI designers and are supported by our infrastructure team. We aim to delight users with both large new features and smaller, daily product enhancements—thanks to our continuous deployment architecture. We want to create a superlative user experience, down to the smallest details. We’re looking for an empathetic and technically experienced Engineering Manager to lead this team in our Vancouver Office. The engineering team works closely with cross functional partners throughout the entire product process, from conception to post-launch reflection. You’ll advocate for engineering best practices that lead to highly performant code that is easy to maintain, while balancing team velocity and business commitments. You will build effective team prac
managing a technical teamdeep dive on technical issu...partnering with Design and ...maximizing impact for yours...curiosity about AI tools an...+11 more
Our Why At Dotmatics At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian. We have a vision for a new Lab of the Future that will change the future of scientific research. We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. Shaping the Future of Science At Dotmatics Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R\&D platform. We need your help to keep growing and pioneering the future. We are Science Driven. We are Customer Centric. We are Better Together. What do we need Dotmatics is seeking a Field Application Scientist / Pre-Sales Engineer to deliver compelling technical messaging and product demonstrations in support of new business opportunities. In this role, you will work closely with customers, as well as Sales and Services teams, to understand customer use cases, workflows, and technical requirements. You will also support the planning and execution of Proof-of-Concept projects and evaluations, and contribute to the delivery of customer training in conjunction with these initiatives. In this role, you will: Lead end-to-end demo cycles, RFP responses, and technical customer engagements. Build and maintain strong relationships with customers and consultants, developing executive sponsors for Dotmatics and identifying opportunities to increase satisfaction and deepen long-term partnerships. Architect and design solution proposals and bids aligned to customer requirements and business outcomes. Support, attend, and lead internal and external meetings, discussions, and negotiations with stakeholders, consultants, and third-party vendors to drive preferred outcomes. Provide coaching and technical support to sales professionals and BDRs throughout the sales cycle. Partner with sales teams and customers to define technical requirements and advise on fit-for-purpose solutions. Ensure effective handover of proposed solutions to delivery teams and Customer Success Managers, potentially remaining engaged with customers as a trusted advisor for future opportunities. Maintain up-to-date technical expertise across the Dotmatics SaaS portfolio by participating in ongoing training provided by Commercial leadership and Development. Provide structured feedback and collaborate with Product Management to ensure the Dotmatics product portfolio continues to meet the evolving needs of customers and regional markets. We are looking for people who hold an advanced degree in a Biology or Biochemistry and have a minimum of 3-5 years experience in a customer facing role. You will be experienced in presenting solutions and utilising knowledge of Pre-sales best practice for software demonstrations. In this role you should be willing to travel to customer sites up to 40%. The key skills we are looking for Extensive knowledge of antibody drug development and molecular biology Personal use of AI-driven work practices Working Knowledge of Scientific/informatics software Understanding of SaaS architecture, integrations and security SQL and Python in order to build prototypes of workflows and integrations to enable customer understanding the configuration extensions Experience with Dotmatics’ applications such as Snapgene, Geneious Prime and Biologics, and Prism Modeling scientific data, and crafting solutions, based on product knowledge and industry best practices Conduct \& Deliver needs analysis to understand scientific challenges, business needs, and critical requirements Working understanding of implementing, supporting, and/or integrating scientific systems You may also demonstrate Additional language skills An understanding of the lifecycle of pharma, biopharma industries An understanding of Consumer Packaged Goods industry processes Written and oral communication \& presentation skills for internal \& external audiences. Total Rewards Dotmatics utilises a national market-based approach to base pay benchmarking and pay band development. The candidate's final starting pay is based on job-related skills, experience, job specific qualifications \& location. In addition to base salary, Dotmatics has implemented a total rewards strategy, which is the combination of compensation, benefits and recognition. Certain positions are also eligible for variable pay; your recruiter will discuss the full compensation package details. Other Total Rewards Offered Medical, Dental, Vision, Insurance Health Spending Accounts Wellness Benefits (Mental Health Apps and Fitness Perks) Company-paid Life and Disability Insurance 401k Retirement Plan (with 4% company match; immediate vesting) Flexible Time off Plan (for US exempt employees) This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. Starting Base Pay Range $84,519.92 - $99,435.20 USD Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you. By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information. Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.
(FEQ427R169) As a Field Engineering Manager for the Nordics Geo territory, you will lead a diverse team of technical pre-sales Solutions Architects and Engineers across the region. You’ll play a key leadership role at the intersection of technology and business—guiding your team to design impactful solutions and drive growth through collaboration and innovation.You’ll empower your team to communicate complex ideas with clarity, support strategic customer engagements, and build
Senior Engineering Manager Vancouver, BCApply nowThe Product team builds features end-to-end. From designing our data models to implementing the subtle interaction behaviors that differentiate good software from great software. We work closely with UI designers and are supported by our infrastructure team. We aim to delight users with both large new features and smaller, daily product enhancements—thanks to our continuous deployment architecture. We want to create a superlative user experience, down to the smallest details. We’re looking for an empathetic and technically experienced Engineering Manager to lead this team in our Vancouver Office. The engineering team works closely with cross functional partners throughout the entire product process, from conception to post-launch reflection. You’ll advocate for engineering best practices that lead to highly performant code that is easy to maintain, while balancing team velocity and business commitments. You will build effective team prac
managing a technical teamdeep dive on technical issu...partnering with Design and ...maximizing impact for yours...curiosity about AI tools an...+11 more
(FEQ227R89) As a Field Engineering Manager, you will lead a talented team of technical pre-sales Solutions Architects and Solutions Engineers based in Spain. You’ll play a key leadership role at the intersection of technology and business, helping our teams design value-based solutions and drive growth through effective collaboration with Sales. You’ll coach your team to communicate complex ideas clearly, support strategic sales cycles, and build strong pa
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary ==================== We are seeking an experienced and highly motivated Salesforce Engineering Manager to lead our team of Salesforce developers and administrators. This role is a critical part of our technology leadership, responsible for guiding a high-performing team, driving the technical vision for our Salesforce platform, and collaborating with business stakeholders to deliver impactful solutions. The ideal candidate will be a hands-on leader with a strong technical background in the Salesforce ecosystem and a passion for coaching and developing talent. Responsibilities ==================== Team Leadership and Development ----------------------------------- Lead, mentor, and manage a team of Salesforce developers and administrators Conduct regular one-on-one meetings, provide performance feedback, and support the professional growth of each team member. Foster a collaborative, inclusive, and high-trust environment that encourages innovation and technical excellence. Oversee project assignments, manage workloads, and ensure the team has the resources and tools needed to succeed. Champion best practices in development, code quality, and testing to maintain the long-term health of the Salesforce org. Management and Communication -------------------------------- Serve as the primary point of contact for business stakeholders, gathering requirements and translating business needs into technical solutions. Act as a strategic partner, advising stakeholders on the capabilities and limitations of the Salesforce platform to ensure a clear understanding of project scope and timelines. Manage a robust and transparent project intake and prioritization process, balancing stakeholder needs with team capacity, business value and existing engineering capabilities. Communicate project status, key decisions, and potential risks to senior leadership and business partners clearly and concisely. Technical Oversight and Strategy ------------------------------------ Leverage an engineering-first mindset to optimise synergies between Salesforce and existing event driven architectures, identifying and championing blended solutions without sacrificing business value. Drive the technical strategy and roadmap for the Salesforce platform, ensuring it aligns with overall business objectives. Architect and design scalable, robust, and maintainable solutions using a blend of declarative tools and programmatic methods (Apex, LWC, Visualforce). Be a champion for AI augmented development and the responsible leveraging of AI capabilities to expedite designs, increase delivery velocity and improve quality. Maintain a deep understanding of Salesforce best practices, new features, and a high-level awareness of emerging technologies. Ensure the team follows proper change management procedures, including source control, CI/CD pipelines, and deployment processes. Act as an escalation point for complex technical challenges, providing guidance and hands-on support when needed. Multi-Org Management ------------------------- Oversee technical governance and data integrity across multiple Salesforce instances, ensuring consistency and seamless integration where needed. Required Qualifications 5 years experience in Salesforce development 2 years experience of leading projects or managing directs Proven experience in stakeholder management, project prioritization, and technical roadmap development. Strong proficiency in Salesforce platform capabilities, including Apex, Lightning Web Components (LWC), and platform automation (Flow). Excellent communication, interpersonal, and problem-solving skills. Preferred Qualifications ============================ Applicants who have backgrounds in healthcare and/or Medicare systems will be given preference. Education ============= Bachelor's degree in Computer Science, Information Technology, or a related field. Salesforce certifications are a must, with a preference for a combination of Developer, Administrator, or Architect credentials. Pay Range The typical pay range for this role is: $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
problem-solvingcommunicationSalesforce ecosystemleadershipApex+4 more
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary ==================== We are seeking an experienced and highly motivated Salesforce Engineering Manager to lead our team of Salesforce developers and administrators. This role is a critical part of our technology leadership, responsible for guiding a high-performing team, driving the technical vision for our Salesforce platform, and collaborating with business stakeholders to deliver impactful solutions. The ideal candidate will be a hands-on leader with a strong technical background in the Salesforce ecosystem and a passion for coaching and developing talent. Responsibilities ==================== Team Leadership and Development ----------------------------------- Lead, mentor, and manage a team of Salesforce developers and administrators Conduct regular one-on-one meetings, provide performance feedback, and support the professional growth of each team member. Foster a collaborative, inclusive, and high-trust environment that encourages innovation and technical excellence. Oversee project assignments, manage workloads, and ensure the team has the resources and tools needed to succeed. Champion best practices in development, code quality, and testing to maintain the long-term health of the Salesforce org. Management and Communication -------------------------------- Serve as the primary point of contact for business stakeholders, gathering requirements and translating business needs into technical solutions. Act as a strategic partner, advising stakeholders on the capabilities and limitations of the Salesforce platform to ensure a clear understanding of project scope and timelines. Manage a robust and transparent project intake and prioritization process, balancing stakeholder needs with team capacity, business value and existing engineering capabilities. Communicate project status, key decisions, and potential risks to senior leadership and business partners clearly and concisely. Technical Oversight and Strategy ------------------------------------ Leverage an engineering-first mindset to optimise synergies between Salesforce and existing event driven architectures, identifying and championing blended solutions without sacrificing business value. Drive the technical strategy and roadmap for the Salesforce platform, ensuring it aligns with overall business objectives. Architect and design scalable, robust, and maintainable solutions using a blend of declarative tools and programmatic methods (Apex, LWC, Visualforce). Be a champion for AI augmented development and the responsible leveraging of AI capabilities to expedite designs, increase delivery velocity and improve quality. Maintain a deep understanding of Salesforce best practices, new features, and a high-level awareness of emerging technologies. Ensure the team follows proper change management procedures, including source control, CI/CD pipelines, and deployment processes. Act as an escalation point for complex technical challenges, providing guidance and hands-on support when needed. Multi-Org Management ------------------------- Oversee technical governance and data integrity across multiple Salesforce instances, ensuring consistency and seamless integration where needed. Required Qualifications 5 years experience in Salesforce development 2 years experience of leading projects or managing directs Proven experience in stakeholder management, project prioritization, and technical roadmap development. Strong proficiency in Salesforce platform capabilities, including Apex, Lightning Web Components (LWC), and platform automation (Flow). Excellent communication, interpersonal, and problem-solving skills. Preferred Qualifications ============================ Applicants who have backgrounds in healthcare and/or Medicare systems will be given preference. Education ============= Bachelor's degree in Computer Science, Information Technology, or a related field. Salesforce certifications are a must, with a preference for a combination of Developer, Administrator, or Architect credentials. Pay Range The typical pay range for this role is: $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
problem-solvingcommunicationSalesforce ecosystemleadershipApex+4 more
Our Why At Dotmatics At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian. We have a vision for a new Lab of the Future that will change the future of scientific research. We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. Shaping the Future of Science At Dotmatics Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R\&D platform. We need your help to keep growing and pioneering the future. We are Science Driven. We are Customer Centric. We are Better Together. What do we need Dotmatics is seeking a Field Application Scientist / Pre-Sales Engineer to deliver compelling technical messaging and product demonstrations in support of new business opportunities. In this role, you will work closely with customers, as well as Sales and Services teams, to understand customer use cases, workflows, and technical requirements. You will also support the planning and execution of Proof-of-Concept projects and evaluations, and contribute to the delivery of customer training in conjunction with these initiatives. In this role, you will: Lead end-to-end demo cycles, RFP responses, and technical customer engagements. Build and maintain strong relationships with customers and consultants, developing executive sponsors for Dotmatics and identifying opportunities to increase satisfaction and deepen long-term partnerships. Architect and design solution proposals and bids aligned to customer requirements and business outcomes. Support, attend, and lead internal and external meetings, discussions, and negotiations with stakeholders, consultants, and third-party vendors to drive preferred outcomes. Provide coaching and technical support to sales professionals and BDRs throughout the sales cycle. Partner with sales teams and customers to define technical requirements and advise on fit-for-purpose solutions. Ensure effective handover of proposed solutions to delivery teams and Customer Success Managers, potentially remaining engaged with customers as a trusted advisor for future opportunities. Maintain up-to-date technical expertise across the Dotmatics SaaS portfolio by participating in ongoing training provided by Commercial leadership and Development. Provide structured feedback and collaborate with Product Management to ensure the Dotmatics product portfolio continues to meet the evolving needs of customers and regional markets. We are looking for people who hold an advanced degree in a Biology or Biochemistry and have a minimum of 3-5 years experience in a customer facing role. You will be experienced in presenting solutions and utilising knowledge of Pre-sales best practice for software demonstrations. In this role you should be willing to travel to customer sites up to 40%. The key skills we are looking for Extensive knowledge of antibody drug development and molecular biology Personal use of AI-driven work practices Working Knowledge of Scientific/informatics software Understanding of SaaS architecture, integrations and security SQL and Python in order to build prototypes of workflows and integrations to enable customer understanding the configuration extensions Experience with Dotmatics’ applications such as Snapgene, Geneious Prime and Biologics, and Prism Modeling scientific data, and crafting solutions, based on product knowledge and industry best practices Conduct \& Deliver needs analysis to understand scientific challenges, business needs, and critical requirements Working understanding of implementing, supporting, and/or integrating scientific systems You may also demonstrate Additional language skills An understanding of the lifecycle of pharma, biopharma industries An understanding of Consumer Packaged Goods industry processes Written and oral communication \& presentation skills for internal \& external audiences. Total Rewards Dotmatics utilises a national market-based approach to base pay benchmarking and pay band development. The candidate's final starting pay is based on job-related skills, experience, job specific qualifications \& location. In addition to base salary, Dotmatics has implemented a total rewards strategy, which is the combination of compensation, benefits and recognition. Certain positions are also eligible for variable pay; your recruiter will discuss the full compensation package details. Other Total Rewards Offered Medical, Dental, Vision, Insurance Health Spending Accounts Wellness Benefits (Mental Health Apps and Fitness Perks) Company-paid Life and Disability Insurance 401k Retirement Plan (with 4% company match; immediate vesting) Flexible Time off Plan (for US exempt employees) This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. Starting Base Pay Range $84,519.92 - $99,435.20 USD Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you. By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information. Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.
As a Sales Engineer at mabl, you will guide users through product implementation, resolve technical issues, educate clients, and represent mabl at events, leveraging technical skills and communication to enhance customer experiences. mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97%
JavascriptCSS/XPath queriesworking with APIs and datab...front-end test automationCI/CD tools+2 more
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, LVMH, Leboncoin, Decathlon, and Qonto - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who
FEQ227R92 As a Field Engineering Manager, you will lead a team of pre-sales Solutions Architects as well as lead the expansion of Databricks’ presence in Switzerland and Austria for Strategic Accounts. Your experience partnering with the sales organisation will help drive revenue with the right approach, whilst coaching new sales and pre-sales teams to work together. You will guide and get involved to enhance your team's effectivene
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our br
Datadog is seeking a Regional Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take the lead technical role in your region supporting custome
Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not lookin
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and s
About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the sa
DatadogBoston, Massachusetts, USA; New York, New York, USA
From $400/yr
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and s