* Customer Satisfaction and Service * In-store Sales and Marketing * Administration 2-3 years’ experience in Sales Matric Sales acumen Marketing principle knowledge Customer service skills Administration skills Communication skills (verbal \& written) Computer literacy – MS office suite
Your Role: A Senior Technical Sales Consultant with additional responsibility for training and coaching sales team members and implementing the sales action plans to maximize the sales and profitability of Miltenyi Biotec, Inc. through expert knowledge of market segments, technical knowledge and selling skills. Essential Duties and Responsibilities: * Meet and/or exceeds company sales budgets in a designated territory for assigned products through in-depth knowledge of market segments, technical knowledge and sales skills. * Work with sales management to develop and implement territory business plans. * Ability to be a regional technical and sales expert. Contributes to team success through mentoring and sharing of information. * Contribute to team selling approach by working in a collaborative manner with CAM/FCS/TSC/PM. * Participate in strategic market analysis with colleagues, Manager and Marketing to continue to define potential opportunity to maximize sales. * Analyze data and prepares action plans to address sales targets, product categories, and territory specific situations. * Responsible for leading seminars/presentations. * Create sales tools that support the sales team. * Operate as the go-to technical team lead. * Travel throughout assigned territory to call on regular and prospective customers to develop and maintain knowledge of accounts, solicit orders, perform product demonstrations, attend trade shows and perform troubleshooting. * Develop strong customer relationships to enhance and maintain current and future business with Miltenyi Biotec Inc. * Regularly utilizes and complies with company policy regarding corporate electronic account management system (CRM), documenting interactions with customers, calendar of appointments and tracking of opportunities. * Completes required reports of business transactions and expenses required by management in a timely and accurate manner. * Regularly provides competitive and market trend information to management to assist in identification of new product opportunities and opportunities for special marketing programs. * Maintain confidentiality of customers and technologies. Requirements: * B.S. degree from a four-year college or university and at least 5 years of sales experience in the life sciences environment. * Immunology and/or Molecular Biology background is preferred. * Experience with a variety of sales concepts, practices and procedures. Knowledge / Skills / Abilities: Must possess a valid driver’s license, evidence of insurance/ insurability and ability to receive appropriate clearance to access restricted government accounts. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms, talk and hear. The employee is required to stand; climb or balance and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 75 pounds (dual lift). Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail. Must be able to travel routinely by car and plane. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in a variety of facilities. Each person performing this job must have a home office environment, which is temperature controlled. This job requires the person to be mobile to visit customer sites. Due to the travel requirements, this position may be exposed to natural elements of nature. Used research/clinical equipment may be handled in this job and strict safety guidelines and SOPs must be followed and Personal Protective Equipment must be worn. All persons performing this job will receive appropriate training prior to engaging in work requiring Personal Protective Equipment or SOP procedures. Miltenyi Biotec is expanding and evolving. Our culture is one that empowers you to embrace new challenges and influence change. Join a fresh and collaborative working environment that encourages contribution, innovation, and growth. We empower great science. For more than 25 years, Miltenyi Biotec has provided innovative tools, instruments, and solutions that advance biomedical research and cellular therapy. We are 2,000 scientists, engineers, physicians, support specialists, marketers, and more – all dedicated to improving scientific understanding and impacting human lives. At our headquarters campus and offices worldwide, fresh ideas become unique products. Miltenyi Biotec, Inc. is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity Miltenyi Biotec, Inc. participates in E-Verify. The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects management’s assignment of essential functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
GET TO KNOW US At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. KNOW THE ROLE New role in for a fragrance consultant to represent Issey Miyake, Narciso Rodriguez, Dolce \& Gabbana, Zadig \& Voltaire and Maxmara. We are looking for an enthusiastic and positive individual who can meet sales goals while offering personalized customer service and maintaining long-lasting relationships with customers. KNOW THE ROLE What Your Day To Day Will Look Like: * Drive sales to achieve personal retail targets and KPI goals * Support account manager to achieve account retail targets * Monitor mix of business across the fragrance brands and ensure in line with company goals * Identify daily opportunities within the store to drive visibility of the brands and increase sales * Actively approach and engage customers to demonstrate the fragrances * Accurately and successfully implement promotional activity in keeping with marketing communications * Represent the brands by going and above and beyond customer expectations * Deliver a complete customer journey and confidently build rapport in order to build a loyal customer base * Represent the brands and company at all times by following grooming guidelines with impeccable standards * Maintain comprehensive knowledge of all fragrance and beauty products (as appropriate) * Willingly invite feedback from management and Training, and apply to continuously develop * Ensure Visual Merchandising guidelines are adhered to at all times * Maintain awareness of competitor and industry activity and feedback to your line manager * Track all personal sales and KPI achievements on a daily, weekly, monthly basis using the company reporting structure * Adhere to company reporting deadlines * Ensure all reports are completed accurately and in full * Maintain an awareness of stock management procedures in your store, and communicate any potential stock issues with your line manager in a timely fashion KNOW HOW WE WORK Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
CreativityInnovationCustomer EngagementSalesCustomer Service+7 more