Primeline Fragrances, Sales Consultant, Part Time, Permanent
GET TO KNOW US At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. KNOW THE ROLE New role in for a fragrance consultant to represent Issey Miyake, Narciso Rodriguez, Dolce \& Gabbana, Zadig \& Voltaire and Maxmara. We are looking for an enthusiastic and positive individual who can meet sales goals while offering personalized customer service and maintaining long-lasting relationships with customers. KNOW THE ROLE What Your Day To Day Will Look Like: * Drive sales to achieve personal retail targets and KPI goals * Support account manager to achieve account retail targets * Monitor mix of business across the fragrance brands and ensure in line with company goals * Identify daily opportunities within the store to drive visibility of the brands and increase sales * Actively approach and engage customers to demonstrate the fragrances * Accurately and successfully implement promotional activity in keeping with marketing communications * Represent the brands by going and above and beyond customer expectations * Deliver a complete customer journey and confidently build rapport in order to build a loyal customer base * Represent the brands and company at all times by following grooming guidelines with impeccable standards * Maintain comprehensive knowledge of all fragrance and beauty products (as appropriate) * Willingly invite feedback from management and Training, and apply to continuously develop * Ensure Visual Merchandising guidelines are adhered to at all times * Maintain awareness of competitor and industry activity and feedback to your line manager * Track all personal sales and KPI achievements on a daily, weekly, monthly basis using the company reporting structure * Adhere to company reporting deadlines * Ensure all reports are completed accurately and in full * Maintain an awareness of stock management procedures in your store, and communicate any potential stock issues with your line manager in a timely fashion KNOW HOW WE WORK Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.