Operations Manager Jobs in Brisbane

Manager, Legal Operations Advisory

This is an exciting time to join our award-winning Legal Operations Advisory (LOA) team. Leveraging the innovation of our national Digital Legal Delivery practice, you will lead client engagements end-to-end, advise senior in-house leaders, and contribute to shaping the future of legal service delivery. This role is full-time, and can be based in our Sydney, Melbourne or Brisbane office. What you'll do * Advise senior leaders in corporate legal functions across all aspects of the legal operating model, with up-to-date knowledge of industry best practice and AI. * Act as day-to-day engagement lead, driving project scoping, planning and delivery of high-quality client deliverables. * Facilitate workshops, presentations and co-creation sessions, translating complex concepts into clear, accessible insights. * Proactively develop client-facing solutions, pursue research projects and monitor trends, with a particular focus on AI. * Build and strengthen relationships with internal and external clients, aligning LOA services to client and market needs. * Support business development activity, including identifying opportunities and contributing to proposals and pipeline growth. * Provide task direction and guidance to junior team members during engagement delivery. * Promote LOA internally and externally to boost market visibility and recognition. * Contribute to LOA strategic initiatives under the direction of the Head of LOA. * Role model high performance, and foster collaborative and continuous within the team. What you'll bring * Bachelor's degree in law or a related field and at least five years' experience in legal operations and transformation. * Proven track record managing consultative projects across the full lifecycle - assessment, design, implementation and continuous improvement - and experience scoping, planning and managing complex projects concurrently. * Deep knowledge across operating model transformation, functional strategy, process enhancement, legal technology, change management and design-thinking methodologies. * Strong data handling and analytical skills, with excellent data visualisation and storytelling capability (PowerPoint, Excel, Power BI, Visio). * Solid understanding of the legal AI landscape. * Exceptional communication skills - able to build client relationships, present to senior stakeholders and translate complex ideas for diverse audiences. If you are a practicing lawyer with quality experience using AI platforms to optimise workflows, and a keen interest in broadening your experience into legal operations, we would be interested in hearing from you. What you can expect from us * We're a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions. * We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you. * We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals. * We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you'll have it and we'll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control. * For more benefits on offer such as our holistic wellbeing fund or home office allowance please click here . * Join us to be part of a human, bold and outstanding team at Australia's market leading law firm. We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding.

Operations Manager - C-17-EN

From $80/yr

⠀ About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organisation where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Role Overview: As Operations Manager - Non ASIST Platforms, you will be responsible for the efficient and effective delivery of services across a portfolio of Defence sustainment and training programs. Acting as the primary interface between CAE and our customers, you'll lead operational delivery, drive customer outcomes, and ensure contract objectives are achieved across safety, quality, schedule, cost, and risk. This role sits within CAE Defence \& Security's Air Services Portfolio and plays a critical role in supporting Australian Defence training capability. Working across a matrixed environment, you'll collaborate with maintenance, engineering, training and functional teams to deliver safe, compliant and high-performing operations while building strong customer relationships and fostering a "best for customer" culture. Description * I lead service delivery across Defence sustainment and training programs, ensuring contractual outcomes are achieved safely and efficiently. * I build and maintain strong customer relationships, acting as a key point of contact for operational matters and service delivery. * I oversee training centre operations, working closely with maintenance, engineering and training teams to meet performance objectives. * I manage operational governance including reporting, risk management, KPIs and customer deliverables. * I ensure compliance with all safety, security and quality requirements while promoting a strong safety culture. * I manage program budgets, revenue performance and operational planning to support successful contract outcomes. Minimum Qualifications * 5+ years' experience in project, program and customer management. * 3-5 years' experience working with Defence customers including Commonwealth of Australia and OEM stakeholders. * Strong financial and commercial acumen. * Experience managing risk in accordance with ISO 31000 or equivalent frameworks. * Ability to travel and engage directly with customers and stakeholders. * Ability to obtain and maintain an NV1 Defence Security Clearance. * Ability to work across our Defence training and operational sites in a hybrid capacity. Preferred Qualifications * Experience managing complex budgets, forecasts and financial performance. * Experience with aircraft, simulator, engineering, training or technology-based programs. * Strong operational leadership capability within matrix organisations. * Knowledge of Defence sustainment, maintenance or training environments. * Advanced problem-solving and stakeholder management skills. * Understanding of forecasting and operational planning processes. Location: * Australia (multiple Defence and training sites as required) * We operate a hybrid working approach. * Your role will involve occasional interstate travel and customer site visits. Benefits * Opportunity to make a considerable impact on Australian defence and security. * Exciting career paths in a truly global business. * Access to a generous ADF Reserve Service Policy. * Wellness subsidy. * Generous Parental Leave. * Employee Share Scheme. * Fitness Passport. * Insurance Cover. * …and more! Security requirements As the Australian Department of Defence is a major client, you must be eligible to obtain a Defence Security Clearance to work in this role. Please be mindful that one of the main requirements to obtain a clearance is Australian Citizenship. Applications If this role fits what you are looking for and you believe you have the necessary skills and experience, click 'Apply Now' and attach your resume. EEO Statement CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available – contact your recruiter or email CAEcareers-Careers@cae.com if needed. Data Privacy * Privacy Statement | CAE * Read our FY25 Annual Activity and Corporate Social Responsibility Report. About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Stay informed about recruitment scams. Learn how to identify legitimate CAE communications and avoid fraudulent offers. [Learn more →] Position Type Regular Equal Opportunity \& Accommodations CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed. Data Privacy Privacy Statement | CAE As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Operations Manager

From $500/yr

Operations Manager - Building Lead the Delivery of Queensland's Next Generation of Landmark Projects Due to the retirement of a key staff member, CPB Contractors is seeking an accomplished Operations Manager to lead our Queensland Building business through a period of significant growth and expansion. With a long-term pipeline exceeding $3 billion of building work, this leadership opportunity will play a critical role in shaping CPB’s future in Queensland. Reporting to the General Manager QLD, you will provide strategic and operational leadership across a portfolio of major projects while driving performance, profitability, safety, client relationships, and growth. This is a rare opportunity to influence the delivery of some of Queensland's most complex and high-profile building projects while leading experienced Project Directors, Construction Managers, and project teams across multiple concurrent projects. The Opportunity As Operations Manager, you will oversee the successful delivery of a diverse portfolio of major projects across sectors including: * Health * Education * Data Centres * Sports and Community Infrastructure You will be accountable for the leadership and performance of multiple projects simultaneously, ensuring excellence in safety, client outcomes, commercial performance, and operational delivery. Key Responsibilities Include * Leading the operational performance of a portfolio of key Queensland Building projects * Providing leadership and support to Project Directors, Project Managers and Construction Managers * Driving project delivery excellence across safety, programme, quality and financial outcomes * Overseeing commercial performance, contract management and risk mitigation * Building and maintaining strong client, consultant and stakeholder relationships * Supporting work-winning activities and contributing to future pipeline growth * Creating a high-performance culture focused on collaboration, accountability and continuous improvement * Developing leadership capability and succession within the business About You You are a proven construction leader with a track record of delivering large-scale building projects and managing complex project portfolios. You Will Bring * 15+ years' leadership experience within the construction industry * Experience within a Tier 1 or leading Tier 2 contractor environment * Demonstrated success delivering major projects valued at $500M+ and/or overseeing significant project portfolios * Experience leading multiple concurrent projects and multidisciplinary teams * Strong commercial, contractual and client management capability * A reputation for developing high-performing teams and achieving exceptional delivery outcomes * Strong stakeholder engagement and relationship management skills * A commitment to safety, operational excellence and quality project delivery Queensland market experience will be highly regarded, however we are also interested in speaking with exceptional candidates from interstate who are seeking a significant leadership opportunity. Why CPB Contractors? At CPB Contractors, we're delivering projects that shape cities, connect communities and leave a lasting legacy. This Role Offers * Executive-level influence within one of Australia's leading construction businesses * Exposure to some of the state's most complex and iconic building projects * The opportunity to shape strategy, build capability and drive growth * A collaborative leadership team and strong organisational backing * Competitive executive remuneration and benefits Build Queensland's future with us. If you are an experienced construction executive ready to lead a major building portfolio and influence the next chapter of growth for CPB Contractors, we would welcome a confidential discussion. Apply now or contact our Talent Acquisition team for a confidential conversation.

Practice Manager - Automation and Operations

From $24/yr

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. About The Role (your Why) We're seeking an exceptional technology leader to transition from manual operations to an automated and AI led Mode 2 platform engineering model for our Reliability Operations Hub (ROH), a critical capability at the centre of our transformation from traditional IT operations to an AI-enabled, automation-first Platform Engineering model. This is more than an operational leadership role. You'll lead the evolution of a 24x7 Reliability Operations Hub that not only drives operational excellence across complex hybrid and cloud environments but also helps shape the future commercialisation of our operational services through an innovative "SRE-as-a-Service" model. You'll combine strategic vision, technical expertise, people leadership, and commercial acumen to deliver measurable outcomes including significant toil reduction, enhanced observability, accelerated incident resolution, and increased automation across the enterprise. Clearance: This role works with sensitive data and requires NV1 clearance. Applicants must be Australian citizens and must hold, or be eligible to obtain, this clearance. In this role you will Lead 24x7 Technical Operations * Lead and scale regional 24x7 technical operations, ensuring effective follow-the-sun support, triage, handovers, and operational excellence * Own and continuously optimise the ROH Front Door operating model, ensuring efficient intake, routing, segmentation, and tracking of operational work * Apply Lean principles to improve operational flow, reducing queue wait times, cycle times, and delivery bottlenecks * Define clear engagement models between the ROH and specialist engineering teams, protecting engineering capacity from low-value operational noise * Drive integrated customer outcomes across modern platform environments Drive SRE \& Automation Excellence * Lead Automation Swarms focused on converting repetitive operational work into reusable automated solutions using Ansible platform * Champion Site Reliability Engineering (SRE) practices including Service Level Objectives (SLOs) and Error Budget frameworks * Expand self-service capabilities and automate common operational tasks through standardised Golden Paths * Drive adoption of automation-first and AI-assisted operational practices across the organisation Own Major Incident \& Platform Resilience * Act as escalation leader during critical incidents, ensuring rapid service restoration and effective executive communication * Lead root cause analysis and problem management processes that convert operational learnings into long-term improvements * Ensure high-severity incidents result in identified and prioritised preventative automation opportunities Build Operational Standards \& Knowledge Management * Govern the development and continuous improvement of operational runbooks and AI-ready documentation * Reduce operational variance through standardisation, automated patching, role-based access controls, and gold-standard platform configurations * Foster a culture focused on knowledge sharing and continuous improvement Shape Commercial Service Growth * Lead the transition of operational capabilities from a traditional cost centre to a scalable, productised service offering * Partner with product and commercial teams to package observability, automated triage, and SRE capabilities into customer-facing services * Drive operational efficiency, service margin growth, and the creation of repeatable, high-value offerings Inspire Teams \& Transformation * Lead, coach, and develop a distributed Platform Reliability Engineering (PRE) team across multiple regions and drive process standardisation and unification * Champion cross-skilling of PRE's to build capabilities across infrastructure, cloud, database, middleware, and platform technologies * Champion a culture of psychological safety, accountability, innovation, and continuous improvement * Lead organisational change initiatives that shift teams from reactive operations to engineering-led automation practices * Support right-shoring strategies across onshore, nearshore, and offshore delivery teams Experience What You'll Bring * 15+ years' experience in large-scale technology operations environments * At least 3 years leading Site Reliability Engineering, Platform Engineering, or similar operational engineering teams * Proven success leading 24x7 operational functions across multiple regions and time zones * Experience delivering transformational operating model change and driving automation-first ways of working * Commercial leadership experience with service-based delivery models, service pricing, margin optimisation, and operational economics * Strong experience managing major incidents, crisis response, and enterprise resilience programmes Technical Expertise * Deep understanding of SRE principles, platform reliability, and operational engineering * Experience with enterprise observability platforms and ITSM tooling * Knowledge of automation and orchestration technologies, including Ansible Automation Platform and AI-assisted operational workflows * Strong understanding of APIs, systems integration, scripting, coding, and database automation * Experience working across hybrid technology environments, including: + Windows and Linux platforms + Databases + Middleware technologies + Containers and virtualisation + AWS, Azure, and Google Cloud * Familiarity with CI/CD, version control, cloud-native operations, automation frameworks, and modern infrastructure platforms Culture And Benefits Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

Operations Manager - ICT Field Services

Company Job description My client is a well-established national provider of technology field services, supporting organisations across Australia with on-the-ground technical operations. With continued investment in their Queensland business, they're looking for an experienced Operations Manager to lead the branch. The Role * Full accountability for the day-to-day running of the branch * Manage a team of Coordinators, Team Leaders and Field Technicians, plus a network of Service Partners * Own SLA performance and client satisfaction across the branch's service contracts * Manage branch financials – utilisation, margin, WIP – and report into the National Operations Manager * Build client relationships and identify opportunities to grow the account * Maintain WHS and compliance standards across the branch The Candidate: * Minimum 5 years management experience in a similar service delivery business * Strong technical background in ICT service environments * Proven ability to manage and report on P\&L, utilisation and operational performance * Experience managing a multi-disciplinary field team (technicians, coordinators, team leaders) * A leader people actually want to work for * Strong written and verbal communication skills * Driver's Licence (Mandatory) To Apply: Click the 'Apply Now' button below. or Email conore@austcorp.com